Return to complete listing of Dodge, Chrysler, Ram and Jeep Repair & Service Specialists In Payson

Mon: 07:00 am - 06:00 pmTues: 07:00 am - 06:00 pmWed: 07:00 am - 06:00 pmThur: 07:00 am - 06:00 pmFri: 07:00 am - 06:00 pmSat: 08:00 am - 12:00 pmSun: Closed

Is your vehicle in need of a tune-up? Head to Chapman Auto Center LLC where our highly trained and certified technicians will evaluate your vehicle and advise on a detailed repair plan. We service all makes and models and offer everyday low prices and special offers for your next oil change, tune up or scheduled service.

Call (928) 478-1149 today to schedule your next appointment. Our technicians at Chapman Auto Center LLC are ready to help you!

Customer Reviews

★★★★★ ANTHONY SPRAGUE
During the whole ordeal of determining the issue with 5 electronics failures of my 2017 Silverado, Service Advisor Bobby Gonzales kept me well informed when parts were ordered, delivered and could get service scheduled. Thank you | Read Full Review
8/22/2025 12:00:00 AM | Google
★★★★★ Al Ferniza.
They solved my problem with speed and respect it was a good experience thank you | Read Full Review
8/20/2025 12:00:00 AM | Google
★★★★★ Richard Zobel
Overall very good experience. John Bujak was helpful and considerate. I was a bit edgy when I first walked in, but John reassured me and we got through very smoothly. I was in&out in less than 2 hours. Thank you. | Read Full Review
8/18/2025 12:00:00 AM | Google
★★★★★ enrique brumaghin
The service department is the worst I’ve experienced at any dealership so far, longgg story they don’t have enough mechanics to complete jobs in a timely manner, they Don’t communicate when, why, etc unless you standing in front of of them! Even when you leave them your email, phone #, etc Made an appointment two weeks out and when I | Read Full Review
8/17/2025 12:00:00 AM | Google
★★★★★ Ruben Perez
Thank you John, Ken, Wilson and John for the easiest and most enjoyable car buying experience we’ve ever had, AGAIN.We love the Tahoe and we are pleased that it was a win-win transaction for all parties. All four of you were a pleasure to work with. Thank you very much. | Read Full Review
8/16/2025 12:00:00 AM | Google
★★★★★ Carlene Buckner
Chapman of payson is a great place to buy a car or truck they were great at answing all our questions they really care about their customers | Read Full Review
8/13/2025 12:00:00 AM | Google
★★★★★ Marti Dean
I was met quickly with friendly and knowledgeable service people. | Read Full Review
8/9/2025 12:00:00 AM | Google
★★★★★ Jackie
Dylan in the parts department is amazing! I went in there frustrated because I was told my parts were "special order" from another company. He was so kind and explained everything and happened to have my parts in stock. He helped me order a second set and even asked to install them for me. He took great care with my car and even got | Read Full Review
8/7/2025 12:00:00 AM | Google
★★★★★ B K
Bought a 2025 Chevy Colorado with James Barber and John German at Chapman in Payson, AZ. We are new to the area having moved to Arizona about a year ago. Looked to purchase a new truck and started out with talking with both James and John and that I wanted a dealer I could believe in and trust to purchase vehicles from now on. Bot | Read Full Review
8/3/2025 12:00:00 AM | Google
★★★★★ Fred Eriksen
Couldn't have been better. Riley is the MAN. | Read Full Review
7/28/2025 12:00:00 AM | Google
★★★★★ John Coppock
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7/19/2025 12:00:00 AM | Google
★★★★★ Lloyd Stroud
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7/16/2025 12:00:00 AM | Google
★★★★★ Jon Perryman
Took my Ram Rebel in for a recall service and it was excellent and professional. | Read Full Review
7/16/2025 12:00:00 AM | Google
★★★★★ Luis Levario
Totally misleading… they post this add and then claim they didn’t have that truck under that stock number but they had another one under the same stock number 10k more expensive. They offered to “ship it closer to me to avoid taxes” wth!?!? Who does that at an official car dealership??? And in order to get rid of me, the sales guy we | Read Full Review
7/16/2025 12:00:00 AM | Google
★★★★★ Michael Oconnell
Bad service | Read Full Review
7/4/2025 12:00:00 AM | Google
★★★★★ Kathy Stetson
This has been the worst experience that I have ever had. I own a Chevrolet Silverado 1500 truck that ran beautifully. No problems with the engine....ever. I took it to Chapman Chevrolet on June 4th, 2025, because there was a rubbing noise and thought that I would get the 60,000 mile maintenance work done on it as well. I have always | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Milenko Zrnic
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6/28/2025 12:00:00 AM | Google
★★★★★ Roscoe Dabney III
Great service | Read Full Review
6/25/2025 12:00:00 AM | Google
★★★★★ Wilson Rogers
Paul and his crew were excellent. Keep up the great work!! | Read Full Review
6/19/2025 12:00:00 AM | Google
★★★★★ Julian Nunez
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6/14/2025 12:00:00 AM | Google
★★★★★ Henry Estrada
Very satisfied with the service I received from Paul and Tim in the service dept. They kept me well informed on all the nasty details of my recently bought truck and all the rodent damage to the wiring. Communication was top notch and they were polite and professional 5 stars for these 2 ...thank you Paul and Tim.....sincerely Henry | Read Full Review
6/12/2025 12:00:00 AM | Google
★★★★★ Arch Jeffery
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6/12/2025 12:00:00 AM | Google
★★★★★ Rodger Miller
The service dept was top notch. | Read Full Review
6/10/2025 12:00:00 AM | Google
★★★★★ Thomas Kelly
Vicky was great ?? | Read Full Review
6/3/2025 12:00:00 AM | Google
★★★★★ Dave Kalinowski
Appointment was completed on time. My service advisor Vickie was very friendly and helpful. | Read Full Review
5/31/2025 12:00:00 AM | Google
★★★★★ Jake Cummings
I've had my new truck that I've purchased from Chapman. Serviced twice. And have had great service from Vicky and the staff great people, very knowledgeable. I would definitely recommend | Read Full Review
5/31/2025 12:00:00 AM | Google
★★★★★ Harry Davis
Being in the service industry myself, I pay close attention to those providing service if they are paying attention to detail. I was camping on the outskirts of Payson when, long story short, got a huge gash in a tire. I contacted EVERY tire place in Payson. Big O was a BIG NO...Firestone was a Fireball. Chapman....NOW THEY WERE THE | Read Full Review
5/29/2025 12:00:00 AM | Google
★★★★★ amy stuht
Vicky, the service manager who handles the maintenance and repair of my five-year-old Jeep Grand Cherokee, is friendly, yet efficient and organized. I know up front what needs to be done and how much it will cost. She keeps things running with a smile and a kind word, and she has earned my trust. | Read Full Review
5/28/2025 12:00:00 AM | Google
★★★★★ Jon Perryman
Took my two Ram trucks in for service and it was excellent and professional. | Read Full Review
5/22/2025 12:00:00 AM | Google
★★★★★ Jon Perryman
Excellent service center and professional staff. Thank you. | Read Full Review
5/18/2025 12:00:00 AM | Google
★★★★★ Jack B.
Needed an oil change on a Saturday but since Chapman can't be bothered to answer the phone I went across the street to Victory Lane Oil Change. | Read Full Review
5/10/2025 12:00:00 AM | Google
★★★★★ Lynda Curcio
I have been to several Chapman Chevrolet they are all well managed. Chapman in Payson,Az is by far the best. This was a longer than normal visit. I have a Chevy Traverse that I purchased in Oct. 2020 with only 12,186 miles. I went in for the big follow up and oil change. Vicky Sanchez was my contact person. She has great customer ser | Read Full Review
5/6/2025 12:00:00 AM | Google
★★★★★ Jimpkin McGuill
There would seem to be a design flaw in the front suspension system for the Jeep Gladiators. Chapman Payson has stepped up to the plate to diagnose and repair our truck. We are quite pleased with Paul Williams and the rest or the shop staff. | Read Full Review
5/2/2025 12:00:00 AM | Google
★★★★★ Julie Turner
Had timing belt replaced and on way home fan broke off engine. NO ONE other than Chapman Auto ever worked on this vehicle and they deny putting it back together wrong. After 6 week we went to pick it up again and fan was still wobbling. Please don’t trust these uneducated people with something that holds your lives. We bought truck b | Read Full Review
5/1/2025 12:00:00 AM | Google
★★★★★ Daniel Meares
Sales team was great. They went above and beyond to me what i was looking for. Riley really step up in showing us what other dealerships will do to take advantage of their customer. My wife and have bought 4+ vehicle from Chapman's and every experience has been great. Service department has taken really good care of us too. | Read Full Review
4/26/2025 12:00:00 AM | Google
★★★★★ Gary Pavis
Great experience purchasing a new vehicle from Chapman. The salesman John W. Is very knowledgeable and professional. The no pressure experience is extremely important. | Read Full Review
4/20/2025 12:00:00 AM | Google
★★★★★ janice dorman
They were very tentative this time. | Read Full Review
4/20/2025 12:00:00 AM | Google
★★★★★ Julie Scott
Food was great and Entertainment Amazing!! | Read Full Review
4/18/2025 12:00:00 AM | Google
★★★★★ Will Kissee
Bobby was very helpful, and got my vehicle diagnosed very quickly so I could get back on the road! | Read Full Review
4/17/2025 12:00:00 AM | Google
★★★★★ Robert Wisherd
Staff very courteous and efficient. Very satisfied with service. | Read Full Review
4/16/2025 12:00:00 AM | Google
★★★★★ Susan Waltz
Chapman Auto Center in Payson, AZ was excellent in every way. They were kind, caring and compassionate! Did pressure to buy a vehicle. We would definitely buy and do business with them again. Thank you to all of you who were so wonderful! | Read Full Review
4/16/2025 12:00:00 AM | Google
★★★★★ Carol Mckissack
I had such a great expierence with Payson Chapman. Jesse my salesman was a wonderful salesman. He went above and beyond to get me what I wanted. John Jesses manager made things happen. There was no pressure or stress doing anything from the whole crew . I am so happy with my new Jeep. I would recommend this place for buying a used or | Read Full Review
4/14/2025 12:00:00 AM | Google
★★★★★ Roxanne Pacheco
We decided to stop by the dealership to see if they had exactly what we were looking for, and I was pleasantly surprised by our experience. Upon our arrival, the staff warmly greeted my family, which immediately set a positive tone for our visit. After discussing our interest in a specific vehicle, they quickly assisted us, and I was | Read Full Review
4/10/2025 12:00:00 AM | Google
★★★★★ Larry Wilkinson
Got me in in record-breaking time and got me back on the road. I wasn’t From this area and they helped out very nicely. Thanks guys. | Read Full Review
4/8/2025 12:00:00 AM | Google
★★★★★ KT Snider
Nice professional staff in service department. I would appreciate a loyal customer discount. | Read Full Review
4/6/2025 12:00:00 AM | Google
★★★★★ Marion Hunt
Fabulous service right down to helping us set up our phones on the truck we bought! | Read Full Review
4/4/2025 12:00:00 AM | Google
★★★★★ Al Ferniza.
| Read Full Review
3/22/2025 12:00:00 AM | Google
★★★★★ karen gandy
My husband and I purchased a 2025 Blazer from Chapman Payson Auto Center March 11, 2025. This is the second automobile from this dealership we have purchased and have always had a pleasant experience. Jesse Lloyd the Sales Representative was very kind, personable and professional. We had a wonderful experience purchasing our new a | Read Full Review
3/11/2025 12:00:00 AM | Google
★★★★★ Deborah Wilbur
Your reply is untrue. I left review immediately after being treated terrible. You only decided to part ways with me because of review. IE; that info came from your own employee who called me to say so. I was just called 10am, 01.23.25 from this dealership, female voice, and was dismissed and told never to go back there. They made th | Read Full Review
3/4/2025 12:00:00 AM | Google
★★★★★ Diann Nichols
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2/28/2025 12:00:00 AM | Google
★★★★★ Gentry Clemmer
Will not do business. Typical used car business practices. They show you a price on your trade online but won't honor it when it comes time to make the deal. When questioned about their numbers they say this is the deal and that's it. "Take it or leave it" with attitude! This was my first time trying to buy from a Chapman dealership | Read Full Review
2/27/2025 12:00:00 AM | Google
★★★★★ Rich Ladrigan
Transitioning from people to online portal follow-up on your vehicle was confusing. All the recommended service is added to online portal shop ticket in addition to what service you brought your vehicle in for. I understand today’s goals of eliminating people to a more AI approach, it’s just getting used to it. Soon the service write | Read Full Review
2/20/2025 12:00:00 AM | Google
★★★★★ tony keffer
Paul Williams did a great job handling our needs. | Read Full Review
2/13/2025 12:00:00 AM | Google
★★★★★ cody freeman
John O at Chapman helped me every way he could to find a vehicle that met my price range and my needs. Everyone else who I dealt with was amazing as well. If you're looking for a new vehicle or a used vehicle I would check out Chapman. | Read Full Review
2/13/2025 12:00:00 AM | Google
★★★★★ Joel Armstrong
Excellent service and professionalism. Paul was honest and clear. I will continue to patronize this establishment. | Read Full Review
2/8/2025 12:00:00 AM | Google
★★★★★ Debbie Manelli
They are always very helpful and keep me up to date on my service. I get a call to authorize any issues they find and the cost to fix the issue. I appreciate the not having any surprise extra cost when I go to pick up my car. Thanks Paul and Chapman Auto Service Department! | Read Full Review
2/2/2025 12:00:00 AM | Google
★★★★★ Deborah Wilbur
Oh and BTW … they only post 5* reviews on their website. My experience with this dealership has been subpar. First, the oil change was $160. $40 to rotate tires. When I was sharing with a friend I felt the need to use dealer for warranty. When I stopped back by stating I could go anywhere for cheaper oil change/rotation with certifie | Read Full Review
1/22/2025 12:00:00 AM | Google
★★★★★ Deborah Wilbur
I was just called 10am, 01.23.25 from this dealership, female voice, and was dismissed and told never to go back there. They made their decision on my review here on google. What I wrote was the truth. Oh and BTW … they only post 5* reviews on their website. My experience with this dealership has been subpar. First, the oil change wa | Read Full Review
1/22/2025 12:00:00 AM | Google
★★★★★ SusanJay
Just bought used car from Chapman, traded in old car. So fun and easy to work with salespeople! Ask for John "O"! | Read Full Review
1/9/2025 12:00:00 AM | Google
★★★★★ Randy Coplen
Extremely Disappointing Experience - Do Not Trust Chapman Chevrolet I purchased a brand-new 2024 Chevy Turbomax in early November, hoping for the reliability and peace of mind that a new truck should bring. As a 100% disabled Iraq veteran with four kids, I needed a dependable vehicle that could accommodate my family. Unfortunately, | Read Full Review
12/22/2024 12:00:00 AM | Google
★★★★★ Michael Stiff
Paul in service honchoed a repair of a leaky anti-freeze system seal in record time - same day ! | Read Full Review
12/18/2024 12:00:00 AM | Google
★★★★★ Jeff Lynch
Awesome staff! Finished the service on my truck in a timely manner. | Read Full Review
12/10/2024 12:00:00 AM | Google
★★★★★ Ken W
Service Advisor Paul Williams is always on top of your service needs. | Read Full Review
12/4/2024 12:00:00 AM | Google
★★★★★ Kandy
It was a no pressure to buy I test drove 3 Chevy s and 1 Ram I got the Chevy 1500 crew cab lt. 4x4 Very nice ride. Got it mainly to tow my boat it has the V8 so penny of power | Read Full Review
12/3/2024 12:00:00 AM | Google
★★★★★ Paul Barstad
I can only say good things about my experiences at Chapman. My service advisor Paul Williams does an excellent job explaining everything, and keeping me apprised of the status of my vehicle. | Read Full Review
12/1/2024 12:00:00 AM | Google
★★★★★ Jose Puentes
Call in interested in a Escalade I spoke with Riley Albert and he sent me the link for the credit application, filled out the application and waited, after seven days passed I get a message from Riley saying the Escalade sold yesterday can I help you with another vehicle, the Escalade was sold from under me after taking a hit on my c | Read Full Review
11/20/2024 12:00:00 AM | Google
★★★★★ Judy Leyba
Came in with battery saver assist notice. They tested my battery and it was bad. They put a new one in . Great service. . They took care of me right away | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Denise Wachs
My service man, Justin was great! all around good people there. Had to camp out in my trailer for the night. Justin made sure I had all I needed to be good for the night. | Read Full Review
10/20/2024 12:00:00 AM | Google
★★★★★ Bill Hartranft
Truck has been there for a month today. All I hear is parts aren’t in and it will be done tomorrow. No communication and no call backs. I’ll never buy a vehicle here or ever take my vehicle here again. | Read Full Review
10/10/2024 12:00:00 AM | Google
★★★★★ Phil Cook
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10/9/2024 12:00:00 AM | Google
★★★★★ Spencer Jacobsen
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10/9/2024 12:00:00 AM | Google
★★★★★ Ruben Perez
Thank you John, Ken, Gene and Jesse for the easiest and most enjoyable car buying experience we’ve ever had. We love the Tahoe and we are pleased that it was a win-win transaction for all parties. All four of you were a pleasure to work with. Thank you very much. | Read Full Review
9/17/2024 12:00:00 AM | Google
★★★★★ Lucia Alvarez
When scheduling a remote start programming online and when we called to ask we were told the cost would be $120. No one said anything about labor + costs to look up a key + the cost of the actual key + additional fees for “shop supplies”. Etc. we ended up paying $389 for total costs after tax and had to make two appointments to final | Read Full Review
9/3/2024 12:00:00 AM | Google
★★★★★ Joey Aysien
Thank you for taking care of me. Traveling through, radiator went out. I highly recommend this place if you are in need. Staff was wonderfull. | Read Full Review
9/1/2024 12:00:00 AM | Google
★★★★★ Frank Church
I was going to wait for a guick software update. The update was going to be considerably longer than expected. I was offered a ride home. It took the ride and was surprised that my home was over of the normal distance allowed, but it was prvided anyway and offered to be picked up when my vehicle was ready. I appreciated that very mu | Read Full Review
8/31/2024 12:00:00 AM | Google

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