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Chapman Auto Center LLC

Chapman Auto Center LLC

★★★★★(85)read reviews
100 North Beeline, Payson, AZ 85541
(928) 478-1149 Ask About Our Service Specials!
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    $15 Off Battery Replacement
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Service Hours

Mon: 07:00 am - 06:00 pmTues: 07:00 am - 06:00 pmWed: 07:00 am - 06:00 pmThur: 07:00 am - 06:00 pmFri: 07:00 am - 06:00 pmSat: 08:00 am - 12:00 pmSun: Closed
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At Chapman Auto Center LLC, we want you to feel confident driving your vehicle any distance and in every type of weather. Which is why we offer competitive pricing on new tires and routine tire services for all makes and models. We offer everyday low prices and coupons for your next tire rotation, tire service or tire replacement.

Call (928) 478-1149 today to schedule your next appointment. Our technicians at Chapman Auto Center LLC are ready to help you!

Customer Reviews

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  • ★★★★★ Leslie H
    I really appreciate Riley as our salesman. Very knowledgeable and friendly. We had some great conversations! And the whole process was pleasant. Thank you again. We would definitely come back | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Lloyd Stroud
    Outstanding staff thanks to Wilson my sales representative representative And John German | Read Full Review
    2/20/2026 12:00:00 AM | Google
  • ★★★★★ corrina chatter
    Excellent customer service. | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ Harry Starne
    I brought my truck at horn in globe. I've had nothing but warranty issues for a year. The old, the electric electric car can drive up to 200 km on a full charge. GM took care of me gave me a drive when I needed warranty. The new GM told me if there's a problem. Take a picture of it on the phone And he would not give me a car to drive | Read Full Review
    2/14/2026 12:00:00 AM | Google
  • ★★★★★ Deborah Gnagi
    I've lived in Payson since 1993 and have enjoyed Chapmans friendliness and quality work. I have bought and sold GMC Jimmy, Jimmy SUV, PT Cruiser, Chrysler 300, bought Hyundai Kona. | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Sammy Mikesell
    I took my truck to Chapman to get looked at. They charged me way too much just to re set my software on my truck. When my truck went in to be looked at for the air suspension. They told me it was fixed cause they drove it 12 miles. When that has nothing to do with why my air suspension doesn’t work. Then i call back 4 times after the | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ gary swarts
    Great service | Read Full Review
    1/15/2026 12:00:00 AM | Google
  • ★★★★★ Wilson Rogers
    Bri and her crew were excellent. Keep up the great work!! | Read Full Review
    1/8/2026 12:00:00 AM | Google
  • ★★★★★ janine alioto
    Chapman Payson has had its ups and downs over the years. They seem to be getting on the right track again! Thanks Dan! | Read Full Review
    1/7/2026 12:00:00 AM | Google
  • ★★★★★ Shannon Decker
    My worst experience ever with a vehicle repair. My vehicle has been in their hands for nearly 8 months! When I first broke down and left it there, after 2 weeks they still hadn't even inspected it. Communication is horrid and the warranty company had to cancel their inspection because no one would call them back. I have tried to leav | Read Full Review
    1/5/2026 12:00:00 AM | Google
  • ★★★★★ jeff
    Nuts!!!! | Read Full Review
    12/30/2025 12:00:00 AM | Google
  • ★★★★★ Tom Manley
    Great Personal attention was given to our needs and Salesmen was a True Professional in his Sales style Focusing on us as Clients | Read Full Review
    12/29/2025 12:00:00 AM | Google
  • ★★★★★ jeff stewart
    From sales to service honestly the best dealership I’ve ever dealt with! Thank you Chapman Payson | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Vanessa Hall
    While we did not end up buying a car, the gentleman that helped us, Jesse Lloyd, was extremely helpful and excellent to work with. | Read Full Review
    12/24/2025 12:00:00 AM | Google
  • ★★★★★ Michael F.
    What can I say. I am 76 and a 100% disabled veteran and this place was wonderful. I just moved here a few months ago and never have I experienced such nice welcome. Riley Albert and Jesse Lloyd were wonderful. TheI gave me a very good deal on my truck and I am happy for sure. You young women need to come here I guarantee you will fal | Read Full Review
    12/24/2025 12:00:00 AM | Google
  • ★★★★★ Brie Wilke
    Thank you John O.. loved to see my new Christmas and birthday gift in my front yard this morning!! Thank you for all your help taking care of my father and choosing some great vehicles for me to pick from. I'm over the moon! Definitely recommended, no pressure and lovely staff. There was quite a long wait to have the car washed an | Read Full Review
    12/20/2025 12:00:00 AM | Google
  • ★★★★★ Jerry Hudson
    Great service and the salesman John was very professional and very good at his job, thank you Chapman. | Read Full Review
    12/15/2025 12:00:00 AM | Google
  • ★★★★★ Ron Kampfe
    Parts Department and service work well together.They understood my concerns and work out the details. | Read Full Review
    12/14/2025 12:00:00 AM | Google
  • ★★★★★ Stephanie Longfellow
    Amazing experience! Our salesman, Wilson was friendly, helpful and honest. (Ask for him!) The sales process was simple and one of the best we've experienced. After purchase of our Grand Cherokee, we had to go in for service. The service was amazing. Everything fixed and looked great. They even washed the car and it looked fabulous. | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Billy Hassett
    Quick,Friendly, honest and efficient. The whole process was great. | Read Full Review
    11/20/2025 12:00:00 AM | Google
  • ★★★★★ Spectrum Woodworks LLC
    Awesome every time!!! | Read Full Review
    11/20/2025 12:00:00 AM | Google
  • ★★★★★ Phil Hopkins
    I bought my last 3 pickups there, I must like them alright. We also purchased my wife's car there, all brand new. | Read Full Review
    11/12/2025 12:00:00 AM | Google
  • ★★★★★ Ninja Thf
    Great communication | Read Full Review
    11/10/2025 12:00:00 AM | Google
  • ★★★★★ Debra LaVallee
    Both John's took care of us. They did a great job of finding what we wanted and letting us know about discounts available towards the purchase. | Read Full Review
    11/10/2025 12:00:00 AM | Google
  • ★★★★★ Tim McDonald
    We had a 5 star experience at Chapman on Friday. Sales Manager John and Salesman Jesse were honest and transparent making us feel confident in our decision. I recommend Chapman Payson for their honest sales team. | Read Full Review
    11/8/2025 12:00:00 AM | Google
  • ★★★★★ Marcus D
    | Read Full Review
    11/8/2025 12:00:00 AM | Google
  • ★★★★★ Deborah
    Wilson was extremely knowledgeable about all aspects of my new purchase and I really appreciate the time he spent with me to help me set the car to my preferences. I was very impressed. | Read Full Review
    10/31/2025 12:00:00 AM | Google
  • ★★★★★ Riley Albert
    | Read Full Review
    10/31/2025 12:00:00 AM | Google
  • ★★★★★ Steven Salcito
    Went to the express lane for service. Oil change and tire rotation took 2 1/2 hours (so much for express!) booked an appointment for 11am and the vehicle was completed at 1:30pm. The excuse was it was around lunches. If they couldn’t complete it before then, they had no business booking appointments at that time. Unacceptable! | Read Full Review
    10/29/2025 12:00:00 AM | Google
  • ★★★★★ Bernard Eastwood
    | Read Full Review
    10/21/2025 12:00:00 AM | Google
  • ★★★★★ Megan McGinnis
    Great service and customer support - they always take care of my Jeep | Read Full Review
    10/8/2025 12:00:00 AM | Google
  • ★★★★★ Bill Simmons
    Very professional and super nice Good recommendations but no pressure | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Julie Porter
    Wonderful dealership! Riley Albert helped me with the purchasing of my Jeep. I felt he was very fair and honest to work with. He had great customer service, listened to what I wanted and no pushy salesman’s stuff. I am very thankful for this experience! Thank you! | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Dave Kalinowski
    Very fast service. Oil changes was completed quickly. All the staff were very attentive and friendly. Breanna did an excellent job dealing with a special Circumstance with my vehicle. The provided car wash is a plus. | Read Full Review
    9/19/2025 12:00:00 AM | Google
  • ★★★★★ joseph wilson
    | Read Full Review
    9/17/2025 12:00:00 AM | Google
  • ★★★★★ David Hopkins
    I have been looking for just the right truck for a couple of years and every time I stopped into Chapman Wilson Rogers was there to greet me! Always friendly and helpful as well as understanding that I wanted what I wanted. Found the perfect truck last week and Wilson was there to assist me through the entire process. Everyone I sp | Read Full Review
    9/16/2025 12:00:00 AM | Google
  • ★★★★★ ANTHONY SPRAGUE
    During the whole ordeal of determining the issue with 5 electronics failures of my 2017 Silverado, Service Advisor Bobby Gonzales kept me well informed when parts were ordered, delivered and could get service scheduled. Thank you | Read Full Review
    8/22/2025 12:00:00 AM | Google
  • ★★★★★ Al Ferniza.
    They solved my problem with speed and respect it was a good experience thank you | Read Full Review
    8/20/2025 12:00:00 AM | Google
  • ★★★★★ Richard Zobel
    Overall very good experience. John Bujak was helpful and considerate. I was a bit edgy when I first walked in, but John reassured me and we got through very smoothly. I was in&out in less than 2 hours. Thank you. | Read Full Review
    8/18/2025 12:00:00 AM | Google
  • ★★★★★ enrique brumaghin
    The service department is the worst I’ve experienced at any dealership so far, longgg story they don’t have enough mechanics to complete jobs in a timely manner, they Don’t communicate when, why, etc unless you standing in front of of them! Even when you leave them your email, phone #, etc Made an appointment two weeks out and when I | Read Full Review
    8/17/2025 12:00:00 AM | Google
  • ★★★★★ Ruben Perez
    Thank you John, Ken, Wilson and John for the easiest and most enjoyable car buying experience we’ve ever had, AGAIN.We love the Tahoe and we are pleased that it was a win-win transaction for all parties. All four of you were a pleasure to work with. Thank you very much. | Read Full Review
    8/16/2025 12:00:00 AM | Google
  • ★★★★★ Carlene Buckner
    Chapman of payson is a great place to buy a car or truck they were great at answing all our questions they really care about their customers | Read Full Review
    8/13/2025 12:00:00 AM | Google
  • ★★★★★ Marti Dean
    I was met quickly with friendly and knowledgeable service people. | Read Full Review
    8/9/2025 12:00:00 AM | Google
  • ★★★★★ Jackie
    Dylan in the parts department is amazing! I went in there frustrated because I was told my parts were "special order" from another company. He was so kind and explained everything and happened to have my parts in stock. He helped me order a second set and even asked to install them for me. He took great care with my car and even got | Read Full Review
    8/7/2025 12:00:00 AM | Google
  • ★★★★★ B K
    Bought a 2025 Chevy Colorado with James Barber and John German at Chapman in Payson, AZ. We are new to the area having moved to Arizona about a year ago. Looked to purchase a new truck and started out with talking with both James and John and that I wanted a dealer I could believe in and trust to purchase vehicles from now on. Bot | Read Full Review
    8/3/2025 12:00:00 AM | Google
  • ★★★★★ Fred Eriksen
    Couldn't have been better. Riley is the MAN. | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ John Coppock
    | Read Full Review
    7/19/2025 12:00:00 AM | Google
  • ★★★★★ Lloyd Stroud
    | Read Full Review
    7/16/2025 12:00:00 AM | Google
  • ★★★★★ Jon Perryman
    Took my Ram Rebel in for a recall service and it was excellent and professional. | Read Full Review
    7/16/2025 12:00:00 AM | Google
  • ★★★★★ Luis Levario
    Totally misleading… they post this add and then claim they didn’t have that truck under that stock number but they had another one under the same stock number 10k more expensive. They offered to “ship it closer to me to avoid taxes” wth!?!? Who does that at an official car dealership??? And in order to get rid of me, the sales guy we | Read Full Review
    7/16/2025 12:00:00 AM | Google
  • ★★★★★ Michael Oconnell
    Bad service | Read Full Review
    7/4/2025 12:00:00 AM | Google
  • ★★★★★ Kathy Stetson
    This has been the worst experience that I have ever had. I own a Chevrolet Silverado 1500 truck that ran beautifully. No problems with the engine....ever. I took it to Chapman Chevrolet on June 4th, 2025, because there was a rubbing noise and thought that I would get the 60,000 mile maintenance work done on it as well. I have always | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Milenko Zrnic
    | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Roscoe Dabney III
    Great service | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Wilson Rogers
    Paul and his crew were excellent. Keep up the great work!! | Read Full Review
    6/19/2025 12:00:00 AM | Google
  • ★★★★★ Julian Nunez
    | Read Full Review
    6/14/2025 12:00:00 AM | Google
  • ★★★★★ Henry Estrada
    Very satisfied with the service I received from Paul and Tim in the service dept. They kept me well informed on all the nasty details of my recently bought truck and all the rodent damage to the wiring. Communication was top notch and they were polite and professional 5 stars for these 2 ...thank you Paul and Tim.....sincerely Henry | Read Full Review
    6/12/2025 12:00:00 AM | Google
  • ★★★★★ Arch Jeffery
    | Read Full Review
    6/12/2025 12:00:00 AM | Google
  • ★★★★★ Rodger Miller
    The service dept was top notch. | Read Full Review
    6/10/2025 12:00:00 AM | Google
  • ★★★★★ Thomas Kelly
    Vicky was great ?? | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Dave Kalinowski
    Appointment was completed on time. My service advisor Vickie was very friendly and helpful. | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ Jake Cummings
    I've had my new truck that I've purchased from Chapman. Serviced twice. And have had great service from Vicky and the staff great people, very knowledgeable. I would definitely recommend | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ Harry Davis
    Being in the service industry myself, I pay close attention to those providing service if they are paying attention to detail. I was camping on the outskirts of Payson when, long story short, got a huge gash in a tire. I contacted EVERY tire place in Payson. Big O was a BIG NO...Firestone was a Fireball. Chapman....NOW THEY WERE THE | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ amy stuht
    Vicky, the service manager who handles the maintenance and repair of my five-year-old Jeep Grand Cherokee, is friendly, yet efficient and organized. I know up front what needs to be done and how much it will cost. She keeps things running with a smile and a kind word, and she has earned my trust. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Jon Perryman
    Took my two Ram trucks in for service and it was excellent and professional. | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Jon Perryman
    Excellent service center and professional staff. Thank you. | Read Full Review
    5/18/2025 12:00:00 AM | Google
  • ★★★★★ Jack B.
    Needed an oil change on a Saturday but since Chapman can't be bothered to answer the phone I went across the street to Victory Lane Oil Change. | Read Full Review
    5/10/2025 12:00:00 AM | Google
  • ★★★★★ Lynda Curcio
    I have been to several Chapman Chevrolet they are all well managed. Chapman in Payson,Az is by far the best. This was a longer than normal visit. I have a Chevy Traverse that I purchased in Oct. 2020 with only 12,186 miles. I went in for the big follow up and oil change. Vicky Sanchez was my contact person. She has great customer ser | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ Jimpkin McGuill
    There would seem to be a design flaw in the front suspension system for the Jeep Gladiators. Chapman Payson has stepped up to the plate to diagnose and repair our truck. We are quite pleased with Paul Williams and the rest or the shop staff. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Julie Turner
    Had timing belt replaced and on way home fan broke off engine. NO ONE other than Chapman Auto ever worked on this vehicle and they deny putting it back together wrong. After 6 week we went to pick it up again and fan was still wobbling. Please don’t trust these uneducated people with something that holds your lives. We bought truck b | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Meares
    Sales team was great. They went above and beyond to me what i was looking for. Riley really step up in showing us what other dealerships will do to take advantage of their customer. My wife and have bought 4+ vehicle from Chapman's and every experience has been great. Service department has taken really good care of us too. | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Gary Pavis
    Great experience purchasing a new vehicle from Chapman. The salesman John W. Is very knowledgeable and professional. The no pressure experience is extremely important. | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ janice dorman
    They were very tentative this time. | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Julie Scott
    Food was great and Entertainment Amazing!! | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Will Kissee
    Bobby was very helpful, and got my vehicle diagnosed very quickly so I could get back on the road! | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Robert Wisherd
    Staff very courteous and efficient. Very satisfied with service. | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Susan Waltz
    Chapman Auto Center in Payson, AZ was excellent in every way. They were kind, caring and compassionate! Did pressure to buy a vehicle. We would definitely buy and do business with them again. Thank you to all of you who were so wonderful! | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Carol Mckissack
    I had such a great expierence with Payson Chapman. Jesse my salesman was a wonderful salesman. He went above and beyond to get me what I wanted. John Jesses manager made things happen. There was no pressure or stress doing anything from the whole crew . I am so happy with my new Jeep. I would recommend this place for buying a used or | Read Full Review
    4/14/2025 12:00:00 AM | Google
  • ★★★★★ Roxanne Pacheco
    We decided to stop by the dealership to see if they had exactly what we were looking for, and I was pleasantly surprised by our experience. Upon our arrival, the staff warmly greeted my family, which immediately set a positive tone for our visit. After discussing our interest in a specific vehicle, they quickly assisted us, and I was | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Larry Wilkinson
    Got me in in record-breaking time and got me back on the road. I wasn’t From this area and they helped out very nicely. Thanks guys. | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ KT Snider
    Nice professional staff in service department. I would appreciate a loyal customer discount. | Read Full Review
    4/6/2025 12:00:00 AM | Google
  • ★★★★★ Marion Hunt
    Fabulous service right down to helping us set up our phones on the truck we bought! | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Al Ferniza.
    | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ karen gandy
    My husband and I purchased a 2025 Blazer from Chapman Payson Auto Center March 11, 2025. This is the second automobile from this dealership we have purchased and have always had a pleasant experience. Jesse Lloyd the Sales Representative was very kind, personable and professional. We had a wonderful experience purchasing our new a | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Deborah Wilbur
    Your reply is untrue. I left review immediately after being treated terrible. You only decided to part ways with me because of review. IE; that info came from your own employee who called me to say so. I was just called 10am, 01.23.25 from this dealership, female voice, and was dismissed and told never to go back there. They made th | Read Full Review
    3/4/2025 12:00:00 AM | Google
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