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Chapman Auto Center LLC

Chapman Auto Center LLC

★★★★★(66)read reviews
100 North Beeline, Payson, AZ 85541
(928) 478-1149 Ask About Our Service Specials!

Service Hours

Mon: 07:00 am - 06:00 pmTues: 07:00 am - 06:00 pmWed: 07:00 am - 06:00 pmThur: 07:00 am - 06:00 pmFri: 07:00 am - 06:00 pmSat: 08:00 am - 12:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Chapman Auto Center LLC

Chapman Auto Center LLC is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • 24 Hour Service Center
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Ask About Service Contracts
  • Certified Technicians

Call (928) 478-1149 today to schedule your next appointment.

Our technicians at Chapman Auto Center LLC are ready to help you!
Business Link Logo

Chapman Auto Center LLC is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Chapman Auto Center LLC today at (928) 478-1149 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ amy stuht
    Vicky, the service manager who handles the maintenance and repair of my five-year-old Jeep Grand Cherokee, is friendly, yet efficient and organized. I know up front what needs to be done and how much it will cost. She keeps things running with a smile and a kind word, and she has earned my trust. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Jon Perryman
    Took my two Ram trucks in for service and it was excellent and professional. | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Jon Perryman
    Excellent service center and professional staff. Thank you. | Read Full Review
    5/18/2025 12:00:00 AM | Google
  • ★★★★★ Jack B.
    Needed an oil change on a Saturday but since Chapman can't be bothered to answer the phone I went across the street to Victory Lane Oil Change. | Read Full Review
    5/10/2025 12:00:00 AM | Google
  • ★★★★★ Lynda Curcio
    I have been to several Chapman Chevrolet they are all well managed. Chapman in Payson,Az is by far the best. This was a longer than normal visit. I have a Chevy Traverse that I purchased in Oct. 2020 with only 12,186 miles. I went in for the big follow up and oil change. Vicky Sanchez was my contact person. She has great customer ser | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ Jimpkin McGuill
    There would seem to be a design flaw in the front suspension system for the Jeep Gladiators. Chapman Payson has stepped up to the plate to diagnose and repair our truck. We are quite pleased with Paul Williams and the rest or the shop staff. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Julie Turner
    Had timing belt replaced and on way home fan broke off engine. NO ONE other than Chapman Auto ever worked on this vehicle and they deny putting it back together wrong. After 6 week we went to pick it up again and fan was still wobbling. Please don’t trust these uneducated people with something that holds your lives. We bought truck b | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Meares
    Sales team was great. They went above and beyond to me what i was looking for. Riley really step up in showing us what other dealerships will do to take advantage of their customer. My wife and have bought 4+ vehicle from Chapman's and every experience has been great. Service department has taken really good care of us too. | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Gary Pavis
    Great experience purchasing a new vehicle from Chapman. The salesman John W. Is very knowledgeable and professional. The no pressure experience is extremely important. | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ janice dorman
    They were very tentative this time. | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Julie Scott
    Food was great and Entertainment Amazing!! | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Will Kissee
    Bobby was very helpful, and got my vehicle diagnosed very quickly so I could get back on the road! | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Robert Wisherd
    Staff very courteous and efficient. Very satisfied with service. | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Susan Waltz
    Chapman Auto Center in Payson, AZ was excellent in every way. They were kind, caring and compassionate! Did pressure to buy a vehicle. We would definitely buy and do business with them again. Thank you to all of you who were so wonderful! | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Carol Mckissack
    I had such a great expierence with Payson Chapman. Jesse my salesman was a wonderful salesman. He went above and beyond to get me what I wanted. John Jesses manager made things happen. There was no pressure or stress doing anything from the whole crew . I am so happy with my new Jeep. I would recommend this place for buying a used or | Read Full Review
    4/14/2025 12:00:00 AM | Google
  • ★★★★★ Roxanne Pacheco
    We decided to stop by the dealership to see if they had exactly what we were looking for, and I was pleasantly surprised by our experience. Upon our arrival, the staff warmly greeted my family, which immediately set a positive tone for our visit. After discussing our interest in a specific vehicle, they quickly assisted us, and I was | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Larry Wilkinson
    Got me in in record-breaking time and got me back on the road. I wasn’t From this area and they helped out very nicely. Thanks guys. | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ KT Snider
    Nice professional staff in service department. I would appreciate a loyal customer discount. | Read Full Review
    4/6/2025 12:00:00 AM | Google
  • ★★★★★ Marion Hunt
    Fabulous service right down to helping us set up our phones on the truck we bought! | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Al Ferniza.
    | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ karen gandy
    My husband and I purchased a 2025 Blazer from Chapman Payson Auto Center March 11, 2025. This is the second automobile from this dealership we have purchased and have always had a pleasant experience. Jesse Lloyd the Sales Representative was very kind, personable and professional. We had a wonderful experience purchasing our new a | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Deborah Wilbur
    Your reply is untrue. I left review immediately after being treated terrible. You only decided to part ways with me because of review. IE; that info came from your own employee who called me to say so. I was just called 10am, 01.23.25 from this dealership, female voice, and was dismissed and told never to go back there. They made th | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Diann Nichols
    | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Gentry Clemmer
    Will not do business. Typical used car business practices. They show you a price on your trade online but won't honor it when it comes time to make the deal. When questioned about their numbers they say this is the deal and that's it. "Take it or leave it" with attitude! This was my first time trying to buy from a Chapman dealership | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Rich Ladrigan
    Transitioning from people to online portal follow-up on your vehicle was confusing. All the recommended service is added to online portal shop ticket in addition to what service you brought your vehicle in for. I understand today’s goals of eliminating people to a more AI approach, it’s just getting used to it. Soon the service write | Read Full Review
    2/20/2025 12:00:00 AM | Google
  • ★★★★★ tony keffer
    Paul Williams did a great job handling our needs. | Read Full Review
    2/13/2025 12:00:00 AM | Google
  • ★★★★★ cody freeman
    John O at Chapman helped me every way he could to find a vehicle that met my price range and my needs. Everyone else who I dealt with was amazing as well. If you're looking for a new vehicle or a used vehicle I would check out Chapman. | Read Full Review
    2/13/2025 12:00:00 AM | Google
  • ★★★★★ Joel Armstrong
    Excellent service and professionalism. Paul was honest and clear. I will continue to patronize this establishment. | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ Debbie Manelli
    They are always very helpful and keep me up to date on my service. I get a call to authorize any issues they find and the cost to fix the issue. I appreciate the not having any surprise extra cost when I go to pick up my car. Thanks Paul and Chapman Auto Service Department! | Read Full Review
    2/2/2025 12:00:00 AM | Google
  • ★★★★★ Deborah Wilbur
    Oh and BTW … they only post 5* reviews on their website. My experience with this dealership has been subpar. First, the oil change was $160. $40 to rotate tires. When I was sharing with a friend I felt the need to use dealer for warranty. When I stopped back by stating I could go anywhere for cheaper oil change/rotation with certifie | Read Full Review
    1/22/2025 12:00:00 AM | Google
  • ★★★★★ Deborah Wilbur
    I was just called 10am, 01.23.25 from this dealership, female voice, and was dismissed and told never to go back there. They made their decision on my review here on google. What I wrote was the truth. Oh and BTW … they only post 5* reviews on their website. My experience with this dealership has been subpar. First, the oil change wa | Read Full Review
    1/22/2025 12:00:00 AM | Google
  • ★★★★★ SusanJay
    Just bought used car from Chapman, traded in old car. So fun and easy to work with salespeople! Ask for John "O"! | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ Randy Coplen
    Extremely Disappointing Experience - Do Not Trust Chapman Chevrolet I purchased a brand-new 2024 Chevy Turbomax in early November, hoping for the reliability and peace of mind that a new truck should bring. As a 100% disabled Iraq veteran with four kids, I needed a dependable vehicle that could accommodate my family. Unfortunately, | Read Full Review
    12/22/2024 12:00:00 AM | Google
  • ★★★★★ Michael Stiff
    Paul in service honchoed a repair of a leaky anti-freeze system seal in record time - same day ! | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Lynch
    Awesome staff! Finished the service on my truck in a timely manner. | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Ken W
    Service Advisor Paul Williams is always on top of your service needs. | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ Kandy
    It was a no pressure to buy I test drove 3 Chevy s and 1 Ram I got the Chevy 1500 crew cab lt. 4x4 Very nice ride. Got it mainly to tow my boat it has the V8 so penny of power | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Paul Barstad
    I can only say good things about my experiences at Chapman. My service advisor Paul Williams does an excellent job explaining everything, and keeping me apprised of the status of my vehicle. | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Jose Puentes
    Call in interested in a Escalade I spoke with Riley Albert and he sent me the link for the credit application, filled out the application and waited, after seven days passed I get a message from Riley saying the Escalade sold yesterday can I help you with another vehicle, the Escalade was sold from under me after taking a hit on my c | Read Full Review
    11/20/2024 12:00:00 AM | Google
  • ★★★★★ Judy Leyba
    Came in with battery saver assist notice. They tested my battery and it was bad. They put a new one in . Great service. . They took care of me right away | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Denise Wachs
    My service man, Justin was great! all around good people there. Had to camp out in my trailer for the night. Justin made sure I had all I needed to be good for the night. | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ Bill Hartranft
    Truck has been there for a month today. All I hear is parts aren’t in and it will be done tomorrow. No communication and no call backs. I’ll never buy a vehicle here or ever take my vehicle here again. | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Phil Cook
    | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Spencer Jacobsen
    | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Ruben Perez
    Thank you John, Ken, Gene and Jesse for the easiest and most enjoyable car buying experience we’ve ever had. We love the Tahoe and we are pleased that it was a win-win transaction for all parties. All four of you were a pleasure to work with. Thank you very much. | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Lucia Alvarez
    When scheduling a remote start programming online and when we called to ask we were told the cost would be $120. No one said anything about labor + costs to look up a key + the cost of the actual key + additional fees for “shop supplies”. Etc. we ended up paying $389 for total costs after tax and had to make two appointments to final | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Joey Aysien
    Thank you for taking care of me. Traveling through, radiator went out. I highly recommend this place if you are in need. Staff was wonderfull. | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Frank Church
    I was going to wait for a guick software update. The update was going to be considerably longer than expected. I was offered a ride home. It took the ride and was surprised that my home was over of the normal distance allowed, but it was prvided anyway and offered to be picked up when my vehicle was ready. I appreciated that very mu | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Seberson
    We had a great experience at Chapman buying our new 4WD Chevy Colorado. Thanks so much to Jesse, Riley and Ken we are having fun in the back country ?? | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Sheila Gay
    Chapman Payson has great employees great service I look forward to going to Chapman dealership | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Kathy Kolden
    John O was great to work with. | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Karla Desrosiers
    John O had to really work to find our Jeep because I’m picky about exterior and interior colors. Ken B got the finanaces done so we could get back to feed the puppy. Duke appreciated it too. Great people. Second Chapman Jeep. | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Karen Phillips
    | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ John Zula
    Tire balance on Jeep Grand Cherokee with oversize 20 inch rims and all terrain tires, technician did a good job with zero issues! | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Austin Todd
    I’ve had the worst luck experience with this live of junk garbage Chevy these people sold me. Lots and lots of mechanical issues that they wouldn’t cover. Still to this day having issues. I wouldn’t recommend anyone going here. After expressing my frustration multiple times over multiple issues. They have yet to resolve the problem o | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ danny debus
    | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Debra Dando
    I had a great experience at chapmans the staff was very helpful and explained all the features of my new vehicle . Thank you Bill, Riley, and Ken. | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Michael “Micro” Rowe
    Service dept. Is still working on the warning lights, IE- ABS,ESP and Brake Iight indicators. | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Lucia Alvarez
    When scheduling a remote start programming online and when we called to ask we were told the cost would be $120. No one said anything about labor + costs to look up a key + the cost of the actual key + additional fees for “shop supplies”. Etc. we ended up paying $389 for total costs after tax and had to make two appointments to final | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Leanne Massey
    | Read Full Review
    7/6/2024 12:00:00 AM | Google
  • ★★★★★ Kim Halsey
    Maggie is great | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Gerald Romero
    Friendly staff and had what we were looking for. | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Tim
    The service I received was above and beyond any other dealership I've been to thanks to Casey and John and I believe Todd really appreciate the help | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ david smokey
    Maggie Drake was the lady we delt with. She was very professional and knowledgeable. Great service | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Austin Conway
    I would avoid Chapman payson if possible. There are much better places to buy a vehicle and have a vehicle service. By pass Chapman payson and go to the valley. | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Julee Sexton
    | Read Full Review
    6/13/2024 12:00:00 AM | Google
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