Return to complete listing of Jeep Service & Maintenance Servicing Phoenix

Autonation Chrysler Dodge Jeep Ram And FIAT North Phoenix

Autonation Chrysler Dodge Jeep Ram And FIAT North Phoenix

★★★★★(1188)read reviews
16406 N 26th Ave, Phoenix, AZ 85023
(602) 680-5421 Ask About Our Service Specials!

Service Hours

Mon: 07:00 am - 06:00 pmTues: 07:00 am - 06:00 pmWed: 07:00 am - 06:00 pmThur: 07:00 am - 06:00 pmFri: 07:00 am - 06:00 pmSat: 07:00 am - 05:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Autonation Chrysler Dodge Jeep Ram And FIAT North Phoenix

Autonation Chrysler Dodge Jeep Ram And FIAT North Phoenix is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • 24 Hour Service Center
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (602) 680-5421 today to schedule your next appointment.

Our technicians at Autonation Chrysler Dodge Jeep Ram And FIAT North Phoenix are ready to help you!
Business Link Logo

Autonation Chrysler Dodge Jeep Ram And FIAT North Phoenix is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Autonation Chrysler Dodge Jeep Ram And FIAT North Phoenix today at (602) 680-5421 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Gwendolyn Brown
    Great experience with Auto Nation! Great customer service delivery! Everyone was outstanding! | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Rogers
    | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ dave roets
    After two weeks of looking for a new truck I found what I wanted at Auto Nation. My sales guy Steve was amazing!! In fact after two weeks of searching he was the only sales guy I gave my real name and phone number too. He was honest and knowledgeable about the truck I was looking for. I ended up buying my truck when Steve was off | Read Full Review
    5/6/2024 12:00:00 AM | Google
  • ★★★★★ Victor Hernandez
    Fantastic service and was impressed with how quickly I was in and out! | Read Full Review
    5/6/2024 12:00:00 AM | Google
  • ★★★★★ Ray Lane
    5/6/24 Update: the Service Department continues to impress me. It is amazing how far their Service Advisor quality has come. Well done and they deserve to be taken care of. Anticipating my service appointment, I cringed as my last 6-7 visits over the last few years were all aweful. What I witnessed and experienced today was a team | Read Full Review
    5/6/2024 12:00:00 AM | Google
  • ★★★★★ Robert Fontes
    Courteous, prompt service. Welcoming people. Work was done well. With a video explaining process. Recalls done in timely manner. | Read Full Review
    5/5/2024 12:00:00 AM | Google
  • ★★★★★ Michael Brennnan
    | Read Full Review
    5/5/2024 12:00:00 AM | Google
  • ★★★★★ Peoria Family
    All ?????????? to sales guy Eli and his manager, Henry . Both of them very professional. Highly recommend Auto Nation . Amazing place amazing stuff Definitely be back in the future for our next purchase | Read Full Review
    5/3/2024 12:00:00 AM | Google
  • ★★★★★ Rex Stewart
    Service did a great job getting me in and out in timely fashion, | Read Full Review
    5/3/2024 12:00:00 AM | Google
  • ★★★★★ Bill Yackley
    | Read Full Review
    5/3/2024 12:00:00 AM | Google
  • ★★★★★ Mikey Gomez
    Brothers car broke down the same week and they said there was nothing they could do | Read Full Review
    5/3/2024 12:00:00 AM | Google
  • ★★★★★ B.B. BRIGHTS
    Service was great!! | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ Eryn Jones
    | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ kevin sherman
    Just had a warranty service with AutoNation . Vanessa , has exceptional customer service skills from start to finish you can count on communication, knowledge and understands and cares about her Clients .. Vanessa is at the top her game AutoNation is very lucky to have her Representing their Brand and Servicing their customers 5 Star | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ Terry Freeman
    Very pleased with the service I received. Mia (?) was very thorough and attentive to detail. I did not have an appointment and was taken care of immediately. I appreciated the breakdown of work that needs to be done, and will be scheduling this work with you when I return in the fall. Thank you. Terry Freeman | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Peoria Family
    All ???????? to sales guy Eli and his manager, Henry . Both of them very professional. Highly recommend Auto Nation . Amazing place amazing stuff Definitely be back in the future for our next purchase | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Kristina Kenney
    Initially great buying experience until the “We Owe You” didn’t come to fruition. Sadly bought a brand new Challenger with four door dings. I was told they would be fixed with a We Owe You. I was promised since the door dings were not in the body line, it was no problem to get them out. I was told you wouldn’t be able to see them aft | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Tammy Linden
    Everyone at AutoNation north park that I came in contact with today were so very friendly and very helpful. Highly recommend!! | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Mike Maple
    Alex in service is the best. We moved here from Arkansas with 2 Rams. We will do all our service with yall | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Vanessa Simmons
    | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ Chad Gaskill
    | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ Mike Howell
    This is the fourth time I have my ram 1500 for work and each time Carl has been on top of things. Everytime the work was done faster then I expected. I'm am very satisfied with there service and would highly recommend them. | Read Full Review
    4/28/2024 12:00:00 AM | Google
  • ★★★★★ Terri Widmar
    Carl is great to work with! He's always pleasant and keeps me updated. | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ Brandy Hinkle
    My service guy Alex is awesome and very knowledgeable. Thank u alex | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ Lars Roalkvan
    Went to get an oil change and tire rotation. Had an issue with something falling into blower when they removed cabin air filter to check it. Manager responded quickly and they fixed it immediately. Very happy with the outcome! Staff friendly! | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ Jenn Avena
    Extremely Impressed with the great consumer service I received today . | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ L K
    While Vanessa my rep did a good job, there was a girl there who went the extra mile above and beyond. I can't remember her name but she was about 5'8 with dark hair and it was shaved on both sides. She was super friendly, helpful and stepped in to get my car when no one was available to do so. | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth M
    Nathan in the service department was fabulous! Handle everything including the Lyft to and from dealership! | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Southern
    I bought my 200s Chrysler their new and I have always had great service at Autonation Dodge etc. . My 200s has over 210k on it and I still get great service when it needs repairs. | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Bev Hayman
    | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Stephanie Hansen
    Bought my Jeep here end of December, and had a really great buying experience with a salesman named Nick! I went in yesterday for an oil change and tire rotation. Needed to also get my back windshield wiper swapped out (accidentally the wrong size, no big deal) and a new battery for one of the key fobs. Alex Keenan in the service dep | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Michael Hinz
    | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Luis Lopez
    I cannot in good conscience recommend anyone to consider this dealership when looking to buy a used vehicle. My unfortunate experience involved purchasing a Jeep from them, only to discover it had a faulty catalytic converter. Assured that they would rectify the issue, I returned within the dealership's supposed safety net of 90 days | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ James Kehoe
    This is an update 4/24. Had a battery issue and needed oil change. Making appt was painless. Service was quick and very good. The best service dept. I've ever done business with. Oil Change, Tire rotation and minor recall. This place was on of the most professional and nicest dealership service centers I've ever been in. Shout | Read Full Review
    4/24/2024 12:00:00 AM | Google
  • ★★★★★ Leo Gorny
    Great Customer service, honest dealership. Carl Ross is the best service adviser,bar none..lots of kudos. | Read Full Review
    4/24/2024 12:00:00 AM | Google
  • ★★★★★ G Trevizo
    Had a really great experience. My salesperson was Elie who was very thorough, fast, and professional. Definitely recommend making your next vehicle purchase here. Ask for Elie! | Read Full Review
    4/23/2024 12:00:00 AM | Google
  • ★★★★★ spencer suniga
    Went for an oil change, Carl in the service department was great, however I requested a tire rotation and paid for it but my tires did not get rotated. Carl provided great customer service but it’s disappointing that the mechanics do not complete the jobs customers paid for. | Read Full Review
    4/23/2024 12:00:00 AM | Google
  • ★★★★★ Tracey B
    Mia was our Service Advisor, she was very efficient and easy to work with! | Read Full Review
    4/22/2024 12:00:00 AM | Google
  • ★★★★★ Gabe Doster
    I bought a slightly used ram 1500 in January. It soon rained and the roof leaked causing a water stain in the top back corner. After the dealership had it for almost 2 weeks it was returned and then two weeks later it rained again and the leak was worse. They had my truck for another week and when I got it back, they had not cleaned | Read Full Review
    4/22/2024 12:00:00 AM | Google
  • ★★★★★ Greg Stevens
    Everything was great. I couldn’t have asked for anything more. ?????? | Read Full Review
    4/21/2024 12:00:00 AM | Google
  • ★★★★★ Sean McLaughlin
    Disappointed with experience. Purchased a vehicle that turned out had a swapped engine out of a truck into my suv which of both brand are not the same. The work involved with the faulty engine and upkeep has been costly considering the parts made for my vehicle are specific to the engine that the vehicle is supposed to have. Rather t | Read Full Review
    4/20/2024 12:00:00 AM | Google
  • ★★★★★ Raymond Young
    If you come in ask for Alex Keenan he will take care of your service. He has been a tremendous help in getting my vehicle repaired. | Read Full Review
    4/19/2024 12:00:00 AM | Google
  • ★★★★★ Kimberly Mancio fonseca
    Ivan and his boss were able to acknowledge my trade in offering a fair valuation and made sure I got the car I had my eye on. They were thorough, transparent, and made it easy. | Read Full Review
    4/19/2024 12:00:00 AM | Google
  • ★★★★★ JoAndrea Gomez
    Mia is very nice but when she offered to fix my front shocks with my extended warranty I should have known better. Shocks are a wear & tear item and it felt like she hoped to get my vehicle there under false pretenses and then hoped i would just pay the $900. Not happening.. No Thanks.. | Read Full Review
    4/19/2024 12:00:00 AM | Google
  • ★★★★★ Joe Verdugo
    Great customer service. MIA was awesome great experience and friendly staff. | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★★ Monyea Gandy
    Fast, efficient and friendly! Thank you. | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★★ Andrew Kurt Reusser
    Incredible service, honest, professional, friendly. Very positive experience. | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★★ Hector Dessis
    Even when I’m not dealing directly with my service rep, this team comes together to take care of my questions and concerns! | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★★ Lamont Whitakerg
    My service advisor Alex Keenan was Amazing ?? ???? | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★★ Mevlan Harizi
    My dodge challenge 2019 it's been a year there the haven't fixed my car yet the got the money from insurance the have to work in my car they took the money they did not fix anything yet the adviser Nicolas Thomas had quit the job no one told me about I found out about the other insurance who paid for my repairs and apologies to me fo | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★★ JK P
    Looked at a pickup on the lot and was struggling to make the numbers work due to some negative equity in my trade. Elie D, Henry sale manager and Max the finance manager worked diligently to make the deal happen and not compromise my interest rate. Great team that provides exceptional service and wants to make deals. | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ Jazmyn Holiday
    Carl was excellent. Had me in and out and had my issues addressed!! | Read Full Review
    4/16/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Segui
    Thank you to Service Advisor Marnie for taking care of my vehicle concerns. | Read Full Review
    4/16/2024 12:00:00 AM | Google
  • ★★★★★ Alex Pulido
    Great service and experience | Read Full Review
    4/16/2024 12:00:00 AM | Google
  • ★★★★★ Joana Robles
    | Read Full Review
    4/16/2024 12:00:00 AM | Google
  • ★★★★★ Marissa Fallas
    Broden was awesome! He really put in the work to help us get an awesome car! He was nice, funny, and honest! Thanks for all the hard work! | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★★ Lulwa Al Yahya
    I went in to look at a Jeep compass earlier this month and met with Jose Hernandez (Sales Associate) and Gene Richardson (Finance Director), and honestly, not only did they match what I was looking and asking for but were such a pleasure to work with. I am very grateful to have worked with both of them as getting a car IS a big deci | Read Full Review
    4/14/2024 12:00:00 AM | Google
  • ★★★★★ Norman Izaguirre
    Emilie Sullivan was great. She always had answers. Bought a 2017 Honda Civic and you did a great job getting me the best price and also held the car I wanted. Thankyou Emilie for everything. You were excellent. I do recommend this place as ur #1 spot get a cars. | Read Full Review
    4/13/2024 12:00:00 AM | Google
  • ★★★★★ Liz R
    | Read Full Review
    4/13/2024 12:00:00 AM | Google
  • ★★★★★ Cody Watts
    Mia my service advisor was easy to work with and professional.. | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★★ Christopher J. Sebestyen
    They do a good job fixing the issues with 4xe | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★★ JC Ortiz
    Nice employees, very attentive and really helpful . Thank you guys! | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★★ Sean Morgan (SMN)
    Fast and easy service. | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★★ Jose Frias
    | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★★ Rachel Hampton
    Service advisor Alex Keenen was very helpful, professional, and addressed our problem in a timely manner. He kept us informed about the diagnosis throughout the entire time our vehicle was down. | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★★ frank p
    I purchased a 2021 Mustang from this dealership a few months ago I live in Northern California had the car shipped to me when I got the car there was a gas leak I took it to the local dealership and they said that there was a cheap hose clamp that was done for a repair and a warranty would not cover it when I called the dealership ba | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★★ Melinda Ennis
    Had my car gone over for 3 yr warranty. I dealt with Vanessa from service. She and your service crew were phenomenal!! | Read Full Review
    4/11/2024 12:00:00 AM | Google
  • ★★★★★ Stellar Decks
    Great customer service. Carl the service advisor and the tech did a great job. I’m very happy with the service for my JGC | Read Full Review
    4/11/2024 12:00:00 AM | Google
  • ★★★★★ Lawrence Eagar
    Fastest service I have had a car dealership. Much improved over previous visits. | Read Full Review
    4/11/2024 12:00:00 AM | Google
  • ★★★★★ Randy King
    Was quoted up to 2 days to replace my oil pan gasket on my 94 viper which was perfect for me Work was completed same day - unbelievably awesome- same day repairs are unheard of at dealerships now a days Nate the service advisor is freaking awesome- thanks again for the excellent service | Read Full Review
    4/10/2024 12:00:00 AM | Google
  • ★★★★★ Justin Therrien
    | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Jaime Diaz
    Nate was awesome very courteous and friendly | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Frank Lopez
    My experience at AutoNation Dodge was great !! You have a fantastic service staff. Alex was my service writer and he was friendly and courteous and professional. He has a genuinely caring attitude and it comes across to the customers. Makes you feel welcomed and comfortable. I always know my truck is in good hands when I'm there for | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Steve Wood
    I had an exceptional experience at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix when I brought in my Jeep Grand Cherokee Overland for front suspension repairs. From the moment I stepped into the service department, I knew I was in good hands. Alex, our service advisor, went above and beyond to ensure that everything was ta | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Romayo
    Great experience with service on my Jeep, highly recommend | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Genesis Collins
    Can't perform recall work. Can't assist with tire warranty. Seemingly want to scam women out of their money. Avoid! I've owned 9 Dodge/Jeep vehicles. This is the last one. | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Sandra Silvernale
    Always a great experience-Nathan is the best | Read Full Review
    4/8/2024 12:00:00 AM | Google
  • ★★★★★ Capri Curtis
    Very nice and helpful, they fixed my stuff and made me feel safe | Read Full Review
    4/8/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Kirby
    Had a great experience at this dealership. Our sales rep was Doug who was very personable and listened to our needs. The sales process was seamless and the dealership was able to work within our needs. They gave us a fair price on our trade-in. Max handled all the paperwork and was very speedy considering we had our toddler with us. | Read Full Review
    4/8/2024 12:00:00 AM | Google
  • ★★★★★ John Schmitt
    Update 4/8/2024: They still haven't fixed my truck. Transmission still slips, Power steering lines are on backorder. brakes are still dependant on the temperature, and altitude. ON TOP of that when I got the truck it was getting 18mpg when not towing... what ever they have done to it has dropped that to 5-7 mpg (i didn't trust the on | Read Full Review
    4/8/2024 12:00:00 AM | Google
  • ★★★★★ Rob Karaski
    Great fast service! | Read Full Review
    4/6/2024 12:00:00 AM | Google
  • ★★★★★ baja
    We were very pleased with our salesperson, Edwin Rasmussen. We were not enamored with the finance person Vinh Huynh. We were not interested in the extras he was trying to push. | Read Full Review
    4/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Joshua Petchel
    DO NOT SERVICE YOUR VEHICLE HERE!!! Went in for general service which included tire rotation. They over torqued the lugs and snapped 2 studs. Went back and asked them to make it right and service director Mark Franklin refused and took zero responsibility. Then accused me of bashing the damage by hitting something. Something that wou | Read Full Review
    4/5/2024 12:00:00 AM | Google
  • ★★★★★ Lisa M.
    I had called twice in a week, with no call back as told. So, I drove to Autonation intending to check my Jeep wave membership and to get an oil change. Nathen Kelly researched, advised me that my free oil changes were all used. Nathan hooked me up with a walk in appointment for an oil change w/a coupon. Nathan saved me some time and | Read Full Review
    4/4/2024 12:00:00 AM | Google
  • ★★★★★ Michael Hudnutt
    My service advisor Carl Ross was excellent. He too care of me as soon as I arrived. He was very professional and took care my issue promptly. | Read Full Review
    4/4/2024 12:00:00 AM | Google
  • ★★★★★ Fanny Rojas
    | Read Full Review
    4/3/2024 12:00:00 AM | Google
  • ★★★★★ Samia Abdelmoneim
    Jeep dealership in phoenix on 26th Avenue did an exceptional job on my jeep wrangler when I was dealing with a thing called the “”death wobble” , they ordered the part and fixed my jeep. Vanessa & Nate rock for their professional and friendly treatment. | Read Full Review
    4/3/2024 12:00:00 AM | Google
  • ★★★★★ Alan Lister
    Outstanding service and friendly staff | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Elisha Molnar
    Alex was beyond great. He really advocated for me. He kept me so informed I almost felt like he worked for me and not AutoNation lol. All my concerns were met with realistic educated options. I literally felt so safe dealing with Alex. One thing I admired was his honesty it left me with no surprises and left me feeling like I was mak | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Philip Jensen
    Alex is awesome. Excellent follow up, easy to communicate with and went above and beyond expectations. | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Michael Hatfield
    Traveling thru Phoenix we had some issues with the electrical. Carl Ross took care of us during our time of need with addressing the issues and explaining what was wrong and how thier services department would fix it. Ty Carl. | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Joel Jennings
    | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Vic Stiller
    Marnie the service writer is great. Took care of my vehicle like it was hers. Would highly recommend this dealership. | Read Full Review
    3/30/2024 12:00:00 AM | Google
  • ★★★★★ Haydee Perez
    | Read Full Review
    3/30/2024 12:00:00 AM | Google
  • ★★★★★ ACU K
    I tried to do oil change without appointment. The staff was friendly and quick to get my job done... | Read Full Review
    3/30/2024 12:00:00 AM | Google
  • ★★★★★ Ben Gaudiano
    They try to get you the car or truck you want at the payment you want friendly people and helpfull | Read Full Review
    3/30/2024 12:00:00 AM | Google
  • ★★★★★ Scott Hagins
    Took my truck back today to have the passenger mirror replaced that some idiot broke a few months ago. Alex took good care of me and got it a 10k mile service as well. Dropped off at 8 am and it was completed by noon. I will be back when I have another service needed.... | Read Full Review
    3/29/2024 12:00:00 AM | Google
  • ★★★★★ Katherine Wilcoxson
    | Read Full Review
    3/29/2024 12:00:00 AM | Google
  • ★★★★★ Ty Woods
    VERY impressed with my overall experience. Marnie was incredible. She was very sweet and knowledgeable, and did a great job of communicating in a timely manner. I think my truck was only in the shop for 2 days, and the process of utilizing my warranty & getting my truck back was incredibly seamless. I haven't ever had such a good exp | Read Full Review
    3/28/2024 12:00:00 AM | Google
  • ★★★★★ Mark And Kimberlee
    I love my new car. Elie, Chris J, Josh and Karina are wonderful. They are totally fair and honest. Thank you for making this car buying decision easy for us. Great inventory as well. Go see Elie to purchase your next new or pre owned vehicle. A++++++ Would go back again. | Read Full Review
    3/28/2024 12:00:00 AM | Google
  • ★★★★★ Raymond Young
    My car has been in the shop several times for the same problem and it still hasn’t been fixed. Just broke down this morning and had to be towed. You are better off taking your vehicle elsewhere. Don’t recommend!!! | Read Full Review
    3/28/2024 12:00:00 AM | Google
  • ★★★★★ Julie Barker
    Everyone at this dealership were super friendly and helpful. I would recommend to my friends and family to buy here. I ordered my dream truck online and they found it for me. Thank you!! | Read Full Review
    3/27/2024 12:00:00 AM | Google
  • ★★★★★ Rob Lopez
    | Read Full Review
    3/27/2024 12:00:00 AM | Google
  • ★★★★★ Josh Hargis
    | Read Full Review
    3/27/2024 12:00:00 AM | Google
  • ★★★★★ scrogfill69
    Well Steve is above average in that he was on this deal at 7am And Chris and Maxx worked the finances out to get it done | Read Full Review
    3/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Dan Hammer
    I came in due to two recalls that I received for my Jeep 4Xe. While my service advisor Nate was professional and friendly, he initially told me that I'd have the car back by the end of the day, only to call me late morning and tell me that the recall work wouldn't be done until the following day. Since the recall work involved some s | Read Full Review
    3/27/2024 12:00:00 AM | Google
  • ★★★★★ Tony Lambert
    I recommend this car a lot they try to get you in and out. Find other options to help you get into a vehicle. You might get a meal if you wait too long. They understand the frustration of purchasing a vehicle so they are on you side. 5 stars overall | Read Full Review
    3/26/2024 12:00:00 AM | Google
  • ★★★★★ Alasdair MacLean
    Made an appointment for an oil-change on my Fiat 500. I arrived early but they started immediately and I was soon on my way again. The best part was that they charged less than I had to pay for my last oil-change at “Grease Monkey”!! | Read Full Review
    3/26/2024 12:00:00 AM | Google
  • ★★★★★ Rodney Stevens
    | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ Ena Divittorio
    Amazing service, communication and exceptional repair. | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ Diego Martinez
    | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ Rent Red Rocks
    Drove down from Sedona to Phoenix to look at a truck and they couldn't provide the key to properly examine the vehicle. Completely wasting my time and was extremely unprofessional. | Read Full Review
    3/24/2024 12:00:00 AM | Google
  • ★★★★★ shawn phillips
    | Read Full Review
    3/23/2024 12:00:00 AM | Google
  • ★★★★★ Lindsay Stratton
    I am so thankful to Nathan for helping me work out my transmission issues. He was very communicative and efficient, and I am so grateful for his amazing customer service. | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★★ Maggie Harding
    Very thorough and professional. | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★★ Antonio Raizola
    Great place to get your car fixed. Alexander Sekora did his best the help us out with the payment a working around a few things and was done in a timely manner we really appreciate the help!! | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★★ Amanda Kelley
    | Read Full Review
    3/20/2024 12:00:00 AM | Google
  • ★★★★★ Armand Urias
    Salesman listen to all I was asking for to update my Ram truck. Jonathan was up to date on every part of the vehicle. Very knowledgeable inside and out. Very pleased with his polite manners. | Read Full Review
    3/20/2024 12:00:00 AM | Google
  • ★★★★★ Mitchell Morgan
    | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★★ Kimberlee Spivak
    Last night we purchased a car from Elie. He was knowledgeable about the product and extremely professional. We went to three other dealerships before coming here. They have a great selection of inventory and found the vehicle we were looking for. Joe, Elie and Chris made magic happen and we drove off with a beautiful SUV. Karina in f | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★★ Wayne Pinkston
    Excellent customer service | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★★ Kristina Kenney
    Thank you to Elie for the best service from any car salesman I’ve ever had. Jokes to have fun with and a pair of wheels to drive home on. He went out of his way to go to another dealership to find the exact one I wanted and brought it down to me. Thank you Elie! I will be doing business with you again in the future. | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Chad Koschmann
    Great experience with great people. Got to the price I needed and resolved any issues promptly! | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Elayaraja Arumugam
    Good and very clear instructions provided by service advisor | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Pinguinito Perez
    Amazing customer service Tony and Ivan very helpful and made sure everything went well. For buying my first car they made the experience one to remember | Read Full Review
    3/17/2024 12:00:00 AM | Google
  • ★★★★★ Juan Mendez III
    Carl was wonderful and really took care of my jeep. | Read Full Review
    3/17/2024 12:00:00 AM | Google
  • ★★★★★ jeff little
    Still asking above MSRP. Was told by a sales manager he wouldn’t give me a price on a car unless I was ready to buy that day? Dealerships like this one are who put the auto industry in the bad position they are in. Do not recommend buying a car from them. | Read Full Review
    3/17/2024 12:00:00 AM | Google
  • ★★★★★ Zube.daniel18
    Broden was very knowledgeable about the process when I was getting my new car keep up the good work. | Read Full Review
    3/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ wes miller
    | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Everett Goodman
    Excellent service and an overall great experience | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ david madrid
    Carl Ross is a outstanding service person I recommend her to anyone | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Matt Snider
    Had to take my TRX in for its first service. Spoke with Carl. He was very knowledgeable and addressed all my concerns. I highly recommend if you needs service schedule with Carl. | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Ennis Dyer
    I want to take a moment to send a special thanks to 3 incredible men who went above and beyond to make sure my wife got the car she wanted and most of all made the transaction easy going and affordable. To Sarge, Jerry, and there amazing GM Joseph, from myself and my wife a BIG thanks for all you have done. As these 3 men are the r | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Ford
    Their service department is A+. Carl Ross got my vehicle in & out in a timely manner. I will take my vehicle here for any needs in the future! | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Paul Blomkvist
    | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Rochelle Danielson
    If you want to have the most unorganized experience with mass chaos just to sell you a car this is the dealership for you! We had to go back 5 times just for them to sell us one car after spending the whole day there! And you will never ever ever ever ever be able to unsubscribe from their email list. Good luck. | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Vance Bottcher
    | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Henry
    I will make the drive to come to this dealership every time I am looking for a new vehicle! I drove up from Tucson and had Lila as my Sales Associate. I told her I was in the market for the new 1500 Laramie or the Limited. When I arrived, she had already lined up the trucks in the same location so we won't be wasting any time walkin | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Shaina Vasquez
    Service was quick and efficient. | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Aylin Nieto
    Never picky on my service provider as I tend to have someone new each time I go but they are all fast, friendly and efficient! | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Esperanza gonzales
    Tiny helped us find the perfect family vehicle. He was so patient with our toddlers and very knowledgeable. I ended up in my dream car thanks to him. Thank you Tiny! ?? | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Tracy
    It was a very pleasant experience, my sales person was awesome to talk with. I would use them again thanks | Read Full Review
    3/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jacqueline Guerrero
    The staff was amazing they reached out with vehicles that were exactly what I wanted make model and year. They went above and beyond to get the vehicle to the most convenient location so I could test drive! They accommodated my work schedule and stayed late so that I could test drive the vehicle! Everyone was helpful and made me feel | Read Full Review
    3/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Andrew Parra
    Confused on how fat Alan in service got a job there , went in to make an appointment and got the worse customer service , got ignored as he was sitting down puffing on not one but 2 vapes , while his coworker was busy on the phone helping another customer. | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ michael jenkins
    Alxander was a very helpful service advisor. Took my vehicle in and two days later the guys had it back to me. | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ dorothy hudson
    | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Todd Johnson
    | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ Rudy Navarre
    | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Lopez
    | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ Nicole Lansing
    | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ michael jenkins
    | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ Meghan Smith
    | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ DeAmbra Jones
    | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ dorothy hudson
    | Read Full Review
    3/12/2024 12:00:00 AM | Google
  • ★★★★★ Rudy Navarre
    1st service at this dealership, friendly and quick. | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Lopez
    Great service and very quick! | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★★ Todd Johnson
    It's a really nice dealership. | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★★ Nicole Lansing
    Service department was excellent. Quick and worked with me on an unusual case. | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★★ Meghan Smith
    Awful customer service both sales and service department Just walked in because I can’t get a call back, stood there for 10 minutes and not one of the 5 service people even acknowledged me. So rude! Took 5 hours to buy my Jeep 2 years ago and I wish I hadn’t- worst experience ever Chapman Jeep in Scottsdale is so much better and I’ll | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★★ Leslie Grimm
    I was treated very nice. The repairs I needed were done and under warranty. Will return to this facility again for repairs to my Jeep Grand Cherokee. | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Jose Araiza
    Vanessa was very helpful made aveything fast and smooth | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Lee Young
    My service advisor Marnie was professional and kept in communication with me. She explained all the procedures that were serviced on my vehicle. She also offered me a free car wash. | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Kim Sanchez
    Service at this location was awesome! | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Kimberly McNiesh
    | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Krystal Dignan
    | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Maria Davis
    | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Jose Araiza
    | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Leslie Grimm
    | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Lee Young
    | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Kim Sanchez
    | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Michael L
    | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★★ Maria Davis
    He was friendly and very helpful. He was very knowledgeable. | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Krystal Dignan
    Marnie was my advisor for the day and I will always only choose her from now on. I was there to service my jeep with some basic maintenance. I felt good about the entire experience. She treated me as if I was part of her family from the moment I met her! She is an absolute gem! The next day I had a small issue come about and she took | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Greg Alvarez
    | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Lawrence Johnson
    | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ TheJayman2112 Estes
    | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Lawrence Johnson
    Always prompt and hassle free | Read Full Review
    3/6/2024 12:00:00 AM | Google
  • ★★★★★ Alecia Kirkpatrick
    | Read Full Review
    3/6/2024 12:00:00 AM | Google
  • ★★★★★ TheJayman2112 Estes
    Hello, I had a recall on my ram truck. There was a little communication problem and the representatives handled it quickly and professionally. Venessa I believe was her name very professional and polite. I was in and out in a timely manner. | Read Full Review
    3/6/2024 12:00:00 AM | Google
  • ★★★★★ MRoethle
    We had a wonderful experience with with everyone that helped us! We would definitely go back | Read Full Review
    3/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Michael L
    tried selling me a used car but failed to mention that the car was involved in 2 accidents . if they are dishonest about that , makes you wonder what else is going on behind closed doors. | Read Full Review
    3/6/2024 12:00:00 AM | Google
  • ★★★★★ Brian Bonilla
    The service was excellent and Alex was very helpful and informative. I was kept up to date with everything about my vehicle. | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ Lucian P
    All I can attest is that the service department is very good! Service advisor Nathan and tech Russ are very knowledgeable and worked around my schedule to have my vehicle fixed. Thanks! | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Jetter
    Absolutely My Service Advisor Marnie was very professional. She was very knowledgeable, and she was very friendly and made my visit at Auto Nation. A pleasant experience I gave Marnie five stars as a service advisor. :) | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ David Casey
    | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ Linda Davis
    you can not speak with anyone from the dealership unless you are buying or selling your vehicle. they have people working at call centers that do not understand what they are doing. it is terrible. | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ Lieutenant Briggs
    WARRANTY WARNING!!! Normal driving and a part failing will mean nothing to these guys. No matter if your full blown platinum coverage like myself. These guys will only replace it just once. If the part isn't available/shortage, they'll charge you the labor. These guys found the issue but refuse to fix it unless you do the onsite test | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ Harrison Lane
    They did an awesome job with getting me in quickly to do some repairs. Service kept me updated on the progress of my car. Kudos to you!! | Read Full Review
    3/3/2024 12:00:00 AM | Google
  • ★★★★★ Cody @Nystrom
    Marnie always takes care of me like I'm a member of the family! | Read Full Review
    3/3/2024 12:00:00 AM | Google
  • ★★★★★ vinod babu
    This review is mainly for Auto Nation Car Dealer, West Bell Road l, Phoenix AZ Sales Person: Katie Manager: Chris General Manager: unknown. My experience with Auto Nation car dealer has been nothing short of a nightmare. I purchased a certified used car from them under the assurance that it was in excellent condition and came with | Read Full Review
    3/3/2024 12:00:00 AM | Google
  • ★★★★★ Steve Stiemsma
    Very nice experience. Clean lounge area and quick service. | Read Full Review
    3/2/2024 12:00:00 AM | Google
  • ★★★★★ Larry Taylor
    Alex Sekora and his team went above and beyond my expectations in fixing my jeep. I would highly recommend anyone wanting quality service to see him. | Read Full Review
    3/2/2024 12:00:00 AM | Google
  • ★★★★★ Karen Brown
    | Read Full Review
    3/2/2024 12:00:00 AM | Google
  • ★★★★★ Jaciel
    Son personas muuy amables y te atienden muy bien y andantrade ti fatidiandote y ablandote todo el tiempo | Read Full Review
    2/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Dottieln001
    Was an easy process buying our new van, friendly people, fast paperwork and not pushy | Read Full Review
    2/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ lenmillerphx
    Very comfortable feeling dealership. Everyone was very friendly and helpful, Our salesman Patros was very knowledgeable about the Gladiator that I was purchasing and helped make the purchase go very smoothly. Would highly recommend Patros and the dealership to anyone needing to purchase a vehicle. | Read Full Review
    2/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Hector Cedeno
    | Read Full Review
    2/26/2024 12:00:00 AM | Google
  • ★★★★★ Roy Bertalotto
    Fantastic customer service at 7AM on. Monday morning. Fast, fair price and done right. | Read Full Review
    2/26/2024 12:00:00 AM | Google
  • ★★★★★ Richard Kurek
    Outstanding service once again. Nate listened carefully to my concerns and insured my vehicle was to my liking once completed. | Read Full Review
    2/26/2024 12:00:00 AM | Google
  • ★★★★★ Preston Vermilion
    | Read Full Review
    2/26/2024 12:00:00 AM | Google
  • ★★★★★ Serena Ortiz
    had a appt at 10 am and waited 2 hours, other than that the staff was nice and place was clean. | Read Full Review
    2/26/2024 12:00:00 AM | Google
  • ★★★★★ DeAmbra Jones
    Vanessa Core in the service department was AWFUL! She provided no help, refused to answer her phone, when we asked to speak to her manager, her response was “this place is big, I don’t know where he is at.” We will NEVER buy from here or have our cars serviced here EVER | Read Full Review
    2/26/2024 12:00:00 AM | Google
  • ★★★★★ alan sanchez
    Date of Service: 02/14/2024 I’m not one to leave negative reviews, or reviews at all usually for that matter. My recent experience here, was in my opinion, completely unacceptable and unprofessional. I called to schedule my appointment, and all the slots for the day were available except for one of them at 8 AM or 8:30 AM, one of th | Read Full Review
    2/25/2024 12:00:00 AM | Google
  • ★★★★★ Clyde Blake
    I feel everyone worked really hard to make sure I was satisfied with the service I received. I was well informed by Vanessa about recommended services needs and took care of everything great. I was definitely please with the attention and service I received. | Read Full Review
    2/24/2024 12:00:00 AM | Google
  • ★★★★★ Tony Gallope
    Carl I can’t thank you enough. Thanks for getting my car fixed and helping keep the cost as low as you could. If you have to deal with a dealership service shop I hope you get this one and get Carl! | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Chris Schweizer
    By far the best dealership service experience I've had yet. Service Advisor Nathan Kelly far exceeded my expectations. All my needs were met. He Always communicated what was going on. Had a great attitude and a willingness to help. You can tell he generally cares about customers and their vehicles. The technician that worked on the | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Wes and Rachel Eisele
    Great buying experience. My wife and I purchased a used Toyota Tundra. Quick and easy process. The sales staff were all very friendly and helped get the deal done! | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Brayden Amo
    Excellent staff and a quick turnaround with my oil change and tire rotation. Thank you! | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ hrang peng
    | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Bessette
    Not pleased at all. Asking 12k down and a trade in for a $950 a month payment. This place is horrible. | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Terry Garberding
    Carl Ross does an excellent job going above and beyond for fixing our van timely & at a fair price! | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Danielle Holden
    Everyone was knowledgeable and got the Jeep fixed in less time then expected! | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Jailyn Morgan
    | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Lee S
    | Read Full Review
    2/19/2024 12:00:00 AM | Google
  • ★★★★★ Frank Landry
    Outstanding service. It was easy to schedule an appointment, drop off my vehicle and I was offered a free ride home. The technician contacted me to address some minor issues and ask permission to repair them. I was again contacted when my vehicle was finished and offered a free ride to the service department to pick it up. | Read Full Review
    2/19/2024 12:00:00 AM | Google
  • ★★★★★ Eliza Beth
    Mia was a godsend. She spend hours trying to find me a loaner so I could get my son to and from school while they fixed a recall on my car. Best service. | Read Full Review
    2/19/2024 12:00:00 AM | Google
  • ★★★★★ Bushgene
    Easy upfront buying experience. Chris and Gene took great care of me throughout the whole process with excellent communication. | Read Full Review
    2/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ spill-rap.04
    Excellent service, friendly and efficient staff, a great buying ex[erience! Emilie Sullivan was a great salesperson and made the process so easy. | Read Full Review
    2/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Marc Hartwig
    My service at North Phoenix Ram was excellent. I was very impressed by Alex’s knowledge, and attention to unconditional customer satisfacton | Read Full Review
    2/17/2024 12:00:00 AM | Google
  • ★★★★★ Miriam Soto
    Nathan is a great advisor we truly appreciate all his help throughout the process. | Read Full Review
    2/17/2024 12:00:00 AM | Google
  • ★★★★★ ShawnJon88
    Wonderful customer service | Read Full Review
    2/17/2024 12:00:00 AM | Google
  • ★★★★★ David Ayres
    I took my truck in on Monday I called Dakota twice on Saturday. No return calls called her four times on Wednesday. No return calls. My wife stopped by the dealership. Dakota wasn’t there. We were trying to find out about my truck. What was going on with it finally we talked to Mia, LUSK and she was great and helped us get our truck | Read Full Review
    2/17/2024 12:00:00 AM | Google
  • ★★★★★ Carmen Hogard
    Great Friendly Service! | Read Full Review
    2/15/2024 12:00:00 AM | Google
  • ★★★★★ Nancy Manns
    Mia stepped in for Dakota who had recently departed Autonation. Mia was a pleasure to work with. | Read Full Review
    2/15/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Grimmett
    Nate was absolutely fantastic. AutoNation jeep is my new go to service department for my jeep | Read Full Review
    2/15/2024 12:00:00 AM | Google
  • ★★★★★ Debbie Watson
    | Read Full Review
    2/15/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Nalli
    Carl was a super hero handling our catastrophic engine failure getting us back on the road on time for a critical time sensitive event. I truly feel that if anyone else was handling my case, it wouldn't have gone as well. I can't praise his efforts and attitude enough. He deserves every bit of it! | Read Full Review
    2/15/2024 12:00:00 AM | Google
  • ★★★★★ Jesse Jensen
    | Read Full Review
    2/15/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Moore
    My 4th visit, and they keep getting better. Seems that management listens to my feedback about time respect. Quality of work has been as expected. Service advisor Alex is a sharp and respectful person. | Read Full Review
    2/15/2024 12:00:00 AM | Google
  • ★★★★★ Bob
    Service dept has gone down hill quickly over the past couple years. Horrible/no communication from your "advisor" unless you hunt them down. Appointments apparently don't mean anything either. Not sure what the issue is but if don't take your vehicle there for service if you value your time or need your vehicle. | Read Full Review
    2/15/2024 12:00:00 AM | Google
  • ★★★★★ Jerry Vecere
    | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Gregory Brown
    Great customer service. | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Nadeem Mohammad
    Five Stars All Around: Top Marks for AutoNation Chrysler and Stephen! Buying a car can be stressful, but my experience at AutoNation Chrysler in Phoenix was the complete opposite! From the moment I walked in, the atmosphere was friendly and welcoming, but what truly elevated my experience was working with Stephen and his colleagues. | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Manuel Torres
    Awesome service. My service advisor Nathan provided great customer service. Kept me informed what needed to be done with my vehicle . Great customer service. Will definitely use the same service advisor for my vehicle | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ rbobby318
    Great experience overall. All team members we're professional and helpful without being pushy. Would return for future business. | Read Full Review
    2/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Bela Leon
    I had bought the 2015 Audi from the jeep ram location and there are many things that is wrong with the vehicle. When I first purchased this vehicle we were not allowed to take it home until 3 or 4 days because we were promised the radio would be fixed and the gas cap needed a new one. During this time I tried making contact with the | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ Frank Horan
    My dad bought this van for our family. Seatbelt didn’t work. The first day we drove and I was hurt stopping at an intersection. This is ridiculous. The first day we drove it since we bought it and AutoNation took five days and changed the terms and conditions of our contract before we received it. It’s really sad because we have seve | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ Mz Cc
    My mom was fooled with an unsafe vehicle that could have killed my parents and my 4 brothers and sister. Don’t buy here. They Didn’t even inspect a vehicle before this all to us. It has so many damages. I feel bad for my parents. | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ Jared Nichole
    This service department is unreal and they lack communication with their customers and they could care less. They have had my Jeep for repair for over a month now and still have not got authorization to fix it through their warranty but they called and had me authorize 1500 dollars to start working on it even if the warranty does not | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ Jerry Lancaster
    | Read Full Review
    2/12/2024 12:00:00 AM | Google
  • ★★★★★ D “Dave” H
    Was looking for a part for my van. Unfortunately they did not have it.the parts department helped locate the part I needed and sent me to a different dealer Thank you for the help | Read Full Review
    2/11/2024 12:00:00 AM | Google
  • ★★★★★ Cal Carlson
    Carl Ross is the best service adviser I have ever had! Carl is always helpful and gets the service my RAM Truck needs done in a timely manner. He is honest and let's me know if there are any issues that need to be addressed. | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★★ Brian Van Eseltine
    When I talked to the salesman he said there is usually some wiggle room on the Internet price. When I got there everyone was very polite, took the truck for a test drive and Sat down to negotiate price. I quickly found out there is no negotiating the price at AutoNation... The price was good, I was hoping to get great but you can't a | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★★ Moses Byrd
    | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Tessa Chesser
    Do not take your vehicle here. They will over charge for parts and labor. In addition it will take them 2x as long to install. Do yourself a favor and save yourself money by not using auto nation. | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Mark Nuss
    | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Leonor Miranda
    I am please with the service my vehicle and I received. Mia is an excellent advisor, she keeps me updated about my car. She answered my questions and explained to me the issues about my vehicle. Thanks for your service. | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Jose Alvarez
    Marnie did a great job accommodating my vehicle for repair. Thank you | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Peggy Smith
    One of the best experiences I've ever had getting my car worked on. Informed me on things I didn't know which was nice and great customer service all the way around. Alexander was phenomenal treated this old gal with respect and courtesy. Thank you very much | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Todd Odell
    Nathan was great! | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Randy Deeds
    Looking to trade out of my old truck, Josh from Internet Sales was able to find the right truck for my needs, and equipped similar to my old truck. He, along with the great support of the finance department was able to work out a good deal. Happy with my new truck, and the support given for my purchase. I would definitely recommend t | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Omar Lozoya
    I had a 5 out of 5 experience taking my Jeep in for an oil change. Dakota was my advisor and she made my experience easy and enjoyable. Would 100% recommend working with her. | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Rachel Politte
    Super poor communication. Apparently when your car has an appointment it's not for the car to be repaired, it's to speak with a service representative. Whomever my mechanic is did a great job. | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Robert Fiegl
    I'll begin with Mia, my service dept. agent. I rate her professionalism, communications and personality a BIG 10. She's wonderful to work with. The technician who repaired my engine problem answered all of my questions afterwards and the discrepancy was repaired to my complete satisfaction the first time - no repeats. As for this | Read Full Review
    2/7/2024 12:00:00 AM | Google
  • ★★★★★ Antonio Raizola
    Great place to get your car fixed. Alexander did his best the help us out with the payment a working around a few things and was done in a timely manner we really appreciate the help!! | Read Full Review
    2/7/2024 12:00:00 AM | Google
  • ★★★★★ Tina Johnson' Tina Johnson
    Great experience. Had it all done in less than 3 hours. | Read Full Review
    2/6/2024 12:00:00 AM | Google
  • ★★★★★ Alexandra Mang
    | Read Full Review
    2/6/2024 12:00:00 AM | Google
  • ★★★★★ Christopher Camping
    REVISED REVIEW: Since buying my truck, which was used, I've had nothing but issues. From day one those issues started. Got to kind of drive it for a week before it went into the service center. I can never get updates from the service center unless I call and even then they really don't have any answers. Had to physically go in and t | Read Full Review
    2/6/2024 12:00:00 AM | Google
  • ★★★★★ Tre F
    Great work | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ Gilbert Cordova
    Good job!!! Carl Ross. He can get it done ?? | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ Jackson Cox (The Process Server)
    | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ Doug Olstead
    I have a 2019 Dodge grand Caravan that developed a problem. The brake light on the dash came on possibly indicating low brake fluid in the master cylinder. I checked the master cylinder and the fluid level was fine and the brakes were working properly. I made an appt at AutoNation to have it looked at. I met with a service adviso | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ yuguo wang
    I bought a 2017 Ford Escape on 11/24/2023 from here. The engine light was on after one week. I live in Tucson. I repaired it several times in AutoNation Honda Tucson (free) and Holmes Tuttle Ford Lincoln without deduction. But the engine light is still on after clearing the error code. I suspect I bought a defective car. | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ Greg Predmore
    Great experience with service department. Karl was our service adviser and had the loaner vehicle ready to go, texted updates, and had our wagoneer washed and ready to go when we arrived to pick up. Will definately come back. | Read Full Review
    2/4/2024 12:00:00 AM | Google
  • ★★★★★ Keenh Hajo
    This service is on spot. They go me in and out of there in an organized manner. Very friendly crew. I'm very satisfied with this service. | Read Full Review
    2/4/2024 12:00:00 AM | Google
  • ★★★★★ Anush Mallempati
    Nice staff and good service. | Read Full Review
    2/4/2024 12:00:00 AM | Google
  • ★★★★★ Alexis Oliphant
    I purchased a car in November. I got a great deal but ir shouldnttake 5 hours. Also everyone kept talking about a survy and how they wanted 10s byt no one taught me how to use the tech in the car. 4 days later my radio freaked out. i called for help no one called back. i jave been back to the shop 5 times in 2 mo tha waiting for a | Read Full Review
    2/4/2024 12:00:00 AM | Google
  • ★★★★★ Becky Moors
    We recently needed to replace the seatbelt on our 2016 Jeep. They didn't have the part in stock so Vanessa researched availability and we were able to purchase it from another dealer at a discount. When the part arrived, sooner than expected, Vanessa called us to let us know. She said we didn't need an appointment, just walk in. We d | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Cinthya Torres
    Customer service is outstanding! Karina and Patros helped me out a lot. Great experience getting my car. | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Janice Calvert
    Great customer service. I have always had a great experience. | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ fran frey
    Service team was great, came in to do key fobs for my Dodge ram! They researched my vehicle and found safety recalls and got them fix for me! Thank you team! White guy trucker | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Keenh Hajo
    | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Jessie Woodard
    | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Raphael Maximo Sanchez
    | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Brenda Barta
    They take care of our jeeps! Thanks guys | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Heather Rigsby
    Great customer service. They even got me a Lyft to and from breakfast restaurant while car was being worked on. | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ roxana garcia
    | Read Full Review
    1/31/2024 12:00:00 AM | Google
  • ★★★★★ Denise Bough
    My tire needed to be replaced immediately and the parts and service department went out of their way to take care of me. Mia in the service department was on it and helped me get it done quickly so I could return home 200 miles away. | Read Full Review
    1/31/2024 12:00:00 AM | Google
  • ★★★★★ Sabrina Decker
    Had a awesome time at this dealership- everyone was nice, pleasant and NOT PUSHY either- go this dealership- make sure you drive farther down street because there's another dealership next door | Read Full Review
    1/31/2024 12:00:00 AM | Google
  • ★★★★★ Ed Armstrong
    Brianna was outstanding to work with! | Read Full Review
    1/31/2024 12:00:00 AM | Google
  • ★★★★★ Dane Robinson
    The experience was Unbelievable! | Read Full Review
    1/31/2024 12:00:00 AM | Google
  • ★★★★★ Sandi Keller
    The Service Department goes above and beyond to provide the best quality service. Mia was very helpful and please to work with. I recommend the Service Department at AutoNation. | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Trace Lauchner
    | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ heather piontek
    Friendly service. | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Bob Aldridge
    Dakota - the technician I was lucky enough to deal - with was very knowledgeable and helpful in dealing with the work I had done on my Ram 1500 Classic. She explained to me what I needed done and pointed out things I will need done in the future but could wait on without any issues. Thank you Dakota for your help and professionali | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Jerry Dotto
    Facility is very well maintained. Staff does an excellent job Location is very convenient Well done | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Henry Ruiz
    Automation took care of me when the other dealer would not. When I'm in the market for another Ram or Jeep product I'm definitely going to be going there. Thank you Automation. | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Danielle Dupont
    Service was very great and they helped me get to and from the dealership. My service advisor was very responsive. Prices were a little high, but to be expected from the dealership. | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ michael jenkins
    Breanna was a very helpful service advisor. My only issue is that it was going to take them almost a week from my appointment date to just do the diagnostic test because they were start handed. | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ High Key
    $30,000 truck came with a dent. They painted it but left orange peel in the paint. Now it's up to me to take it to the painter to try to get him to fix it. Totally unprofessional way of handling this situation. A manager should take my vehicle and get it to the painter. Why am I left to hunt this guy down and see if he can do it for | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Jim Gibson
    Had my oil changed, and an evaluation of what I thought was going to be an issue. The team resolved the problem and we’re very courteous. It was just a bit expensive, but that’s my only thing IHad my oil changed, and an evaluation of what I thought was going to be an issue. The team resolved the problem and we’re very courteous. It w | Read Full Review
    1/29/2024 12:00:00 AM | Google
  • ★★★★★ Pennie Clayson
    Once they had my keys to do a trade in, I had to talk to another person before they gave me my keys. They tried to push me to buy a car that I didn't want. I had to follow the guy to go get my keys because after I asked for them, he went and sat down. I will not go here again. If you don't want pushy, don't go here. We were there for | Read Full Review
    1/29/2024 12:00:00 AM | Google
  • ★★★★★ Christopher J. Sebestyen
    Great service | Read Full Review
    1/28/2024 12:00:00 AM | Google
  • ★★★★★ Corey W
    Great customer service and no pressure meaning they did pressure an up sale in services | Read Full Review
    1/28/2024 12:00:00 AM | Google
  • ★★★★★ sirlewis1219
    I was ready to purchase the vehicle they had listed and they never responded. I'll never attempt to purchase from this dealer in the future. | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Henry Ruiz
    Best truck buying experience I've ever had. Was in and out in around 2 hours. 2024 Denali 2500 | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Leroy Saiz
    Great people awesome environment no pressure dealing with anyone at the dealership. | Read Full Review
    1/25/2024 12:00:00 AM | Google
  • ★★★★★ Prayrit Mahindru
    | Read Full Review
    1/25/2024 12:00:00 AM | Google
  • ★★★★★ Stephen Nakao
    Great service & staff. I’ve been getting my vehicle taken care of for over a year & never had any problems. | Read Full Review
    1/25/2024 12:00:00 AM | Google
  • ★★★★★ Semaj Green
    Auto Nation was the best very courteous, respectful, and I walked away a very happy man thank you AutoNation. | Read Full Review
    1/23/2024 12:00:00 AM | Google
  • ★★★★★ ???
    | Read Full Review
    1/23/2024 12:00:00 AM | Google
  • ★★★★★ stacy campbell
    | Read Full Review
    1/23/2024 12:00:00 AM | Google
  • ★★★★★ Beau Ward
    Vanessa was prompt with repairs and professional! | Read Full Review
    1/23/2024 12:00:00 AM | Google
  • ★★★★★ dawood salman
    I need my gap insurance and my warranty back. We’ve been pushed to some guy in Tucson. He’s saying that there’s a piece of paper that we turned in back August to Mike Rousch. We’ve reported this awful company to the Better Business Bureau and filed a complaint with the Arizona Department of Insurance. Nothing is moving forward. Mike | Read Full Review
    1/23/2024 12:00:00 AM | Google
  • ★★★★★ Ronnie White
    Vanessa was very professional. Did a great job. | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★★ Candi Catania
    | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★★ Siku
    The service was good, but was unable to fix my vehicle due to limited staff. If I make an appointment a week in advance I expect staff to be there that day to get done what needs to get done. Someone needs to start looking at the customer comments to see what needs to be done for the day because every time I get there they have no id | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★★ Wen Wes
    I purchased my 2023 Jeep Grand Cherokee Summit in July of 2023 and that purchase hasn’t been a nightmare. Since July, it’s been plagued by issues: a smashed driver window, buggy computer modules, off-kilter alignment, and a persistent check engine light. The window and modules got fixed, but the rest? Six months of empty promises and | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★★ OnQRealtyGroup
    Dakota went over and above to assist me when I brought my Jeep in for service considering all Service Advisors schedules are regularly overbooked... | Read Full Review
    1/20/2024 12:00:00 AM | Google
  • ★★★★★ Josi Martin
    | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Topher Charway
    | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Ferdinand Buys
    Always get great service at Auto Nation. Mis was very helpful and knowledgeable. | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ Greg Brown
    This is my 3rd vehicle purchased from this location and I recommend die to the excellent service department | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ thomas Ross
    | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ Douglas Shinker
    Service advisor knowledgeable and work done in timely manner. Liked the free car wash. | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ Carol Sekora
    | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ Ziki Chavez
    | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ Kasie Sly
    Vanessa in the service department was great. She got my problem fixed and me back on the road quickly! | Read Full Review
    1/16/2024 12:00:00 AM | Google
  • ★★★★★ Jen Faulkner
    I first started with Brianna, horrible experience. I don't understand why she has a job. So now I am dealing with Nick have had a fabulous experience. | Read Full Review
    1/15/2024 12:00:00 AM | Google
  • ★★★★★ Gilbert Moncayo
    | Read Full Review
    1/15/2024 12:00:00 AM | Google
  • ★★★★★ Margaret Popp
    A wonderful carefree experience. I will be back....made possible by Dakota and the tech who finally fixed a problem I was experiencing in my Jeep Rubicon. Awesome team | Read Full Review
    1/15/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Hausmann
    The team at AutoNation, made things right. It took a while to get my 2010 Dodge 1500 crew cab completed. However they gave me a loaner vehicle during this time. They had to wait a while to get my part, and was giving me updates during the process. Thank you for everything Dakota my service advisor and the team at AutoNation Chrysler | Read Full Review
    1/15/2024 12:00:00 AM | Google
  • ★★★★★ Gabe's Vlogs
    Drove by one morning and noticed there was a vehicle that I exactly wanted in the exact color I wanted. I went it test drove the vehicle did not expect to even leave with it. The entire team worked together to get me in and out in about 3.5 hours. Absolutely best experience I’ve ever had 10/10 recommend best dealership and absolutely | Read Full Review
    1/14/2024 12:00:00 AM | Google
  • ★★★★★ Melonie Curtis
    The app for the Bluetooth brake control on my truck quit working. I decided Just hardwire a brake controller to the front of my cab. They were very helpful for the process and even letting me park my trailer on site. Thank you so much! I had a safe place to park while the parts were coming and installation was complete! | Read Full Review
    1/14/2024 12:00:00 AM | Google
  • ★★★★★ coleman haynes
    Great overall experience with trading my 2017 hellcat for a last call jailbreak hellcat. Very easy to work with. Far better than Larry h miller and their schemes. | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ Joannie Thynne
    Our service intake person Nathan was very informative and professional. Our needs were met with the repairs Our Jeep needed. Thank you | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ Renee Haynes
    Carl is Honest, Reliable , Knowledgeable, Helpful and is honestly the only one I prefer to deal with when it comes to my vehicle | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ June Sinclair
    I am very satisfied working with Carl. He is attentive, professional and works in my best interest | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ Catalin Opritescu
    Great service like usually. Knowledgeable and friendly people. | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ christine cardoza
    Great customer service and everything was done on a timely manner. Communication was excellent | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ Brandie Adkins
    I had a good experience from start to finish. Dakota was very helpful as were other staff members who were able to get me into a rental car while my car was being worked on. Thank you for an awesome job! | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ Vikram Nambiar
    Excellent service in a time of need! | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ Christopher Camping
    Would highly recommend this dealership. Ivan was hands down an awesome salesman. Both Chris the general manager and Jean had a finance really went to bat for me when it came to getting financing. Katie and the rest of the staff I came in contact were very professional and made the whole dealership experience memorable. | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ Ash M
    RJ was great! | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ Erik Ryer
    Great Team here…Stephen in Sales with Max and Joe helped create another great deal! John in parts (add-ons) and both Carl and Nicholas in Service make things effortless. I highly recommend them. | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ Ivan
    I recently went in for service on my Vehicle. Nate was wonderful. He recommended a few things to me that would save me some money long term. Which I really appreciate. He went above and beyond and did not wait long for my vehicle to be serviced. I would definetly recommend you come here for service honesty and appreciated from AutoNa | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ David Martinez
    Best experience! Ivan was great! | Read Full Review
    1/10/2024 12:00:00 AM | Google
  • ★★★★★ Alangall2
    Absolutely a fabulous experience with the dealership and with my sales person who made it all work Katie. | Read Full Review
    1/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Nick Moore
    Carl my service manager is Great. I have been pushed through quite a few service managers over the years and he I by far one of the best. Hopefully he can remain my service manager for years to come. | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ Kasie Sly
    Lila, Max and Chris were great to work with. We had a difficult trade-in situation and other dealers wouldn't give us the time of day. Autonation took the time to figure out a way to make it work and we walked away happy with a new car. | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ Christina Young
    Dakota was great. She was very easy to communicate with which made this process easier. My car was well taken care of and completed quickly. I will definitely come back when I need service again. | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ Patricia Schesser
    Mia was a great source of information throughout the course of my repair | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ Tana Tuggle
    I made an appointment online for Saturday, January 6th, to get an oil change. I made the appointment several days prior. I get to the Service Department and the Advisor tells me that they do not have an oil filter for my car, but they can try to put an aftermarket one on to see if it works. I declined, and she scheduled an appointmen | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ zachary cadot
    Booked online to have a noise looked at, drove 30minutes to be told they needed days to be able to look at the issue. Tech had attitude and wasn’t helpful with finding an alternative solutions to accommodate as I’m from Canada and limited. Essentially have to rent a truck at my own cost if I want my truck looked at for what is a warr | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ Alexis Larmay
    Carl is amazing, friendly and knowledgeable he got me in right away without having an appointment he has excellent customer service | Read Full Review
    1/8/2024 12:00:00 AM | Google
  • ★★★★★ Mark Johnson
    I needed a new key fob programmed and MIA at the service desk helped me! She also informed me about a recall I was unaware of! They got it in, I hung out in the lounge drinking good coffee and watching tv. 30 mins later my car shows up throughly washed and ready to go! Great job and cheapest place in town to get your remote programme | Read Full Review
    1/8/2024 12:00:00 AM | Google
  • ★★★★★ Ian Clune
    | Read Full Review
    1/8/2024 12:00:00 AM | Google
  • ★★★★★ becca hammack
    Would give zero stars if I could. Went in for an oil change, immediately after leaving my jeep is leaking oil. Brought it back and they are trying to tell me it’s coincidence and that I need to pay to get it fixed. Put my jeep on the lift 3 times, asked about 10 times for pictures that they said they had, took me underneath my jeep j | Read Full Review
    1/8/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Snyder
    We brought our van in for an oil change and tire rotation, and the service writer, was very expedient and helpful. The auto technician was quick, and all the services we expected were completed in a timely manner. | Read Full Review
    1/6/2024 12:00:00 AM | Google
  • ★★★★★ Mike Steinle
    Buyer Beware!!! Buyer Beware!!! Buyer Beware!!! Without my knowledge or consent these people withdrew the excess vehicle license tax for my trade-in directly from my ADOT account. Thats considered stealing as far as I'm concerned! During the negotiations the finance guy Maximilian told me that I would have to retrieve that money dir | Read Full Review
    1/6/2024 12:00:00 AM | Google
  • ★★★★★ michele Parnell
    Alex my service advisor was excellent. Very helpful and friendly. Big difference in this place since the last time I was here. My last service guy Nicolas was horrible. So glad they changed some of their staff. | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ Michael Diegel
    I bought 2 Jeeps though Autonation so far and I can't thank them enough. | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ Oscar Bermudez
    | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Demetrius Riley
    | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Greg Snyder
    Very professional outfit. Would take my car there again. | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Chad Teegardin
    Carl is A+++ in my book | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Arlene Lamp
    Dakota was my service rep. She was extremely helpful, knowledgeable and personable. | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Anita Rovere
    appointment was on time and issue was resolved promptly. Dakota was very professional and and courteous | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Tyler
    | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Bianca Martinez
    UPDATE: Nate Kelly in the service center has changed my stars from 1 to 4.. customer service is everything and he took the time and effort out to change our experience and show he cared enough.. long story short warranty people covered the costs after days of waiting but they didn’t give us an option to choose another place to have t | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Chris Gibson
    Good experience and good service | Read Full Review
    1/3/2024 12:00:00 AM | Google
  • ★★★★★ Marcellinus Mailo
    | Read Full Review
    1/3/2024 12:00:00 AM | Google
  • ★★★★★ brooke maples
    | Read Full Review
    1/3/2024 12:00:00 AM | Google
  • ★★★★★ maddy cute
    | Read Full Review
    1/3/2024 12:00:00 AM | Google
  • ★★★★★ Robin Roscoe
    I love the Jeep Cherokee I purchased from Autonation! The salespersons, Jose and Trinity, listened to me when discussing what kind of vehicle I wanted and worked with me to find the perfect vehicle. Karina, in finance was amazing at finding a payment that was doable. The general mgr was very helpful in explaining the breakdown of wha | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★★ Terri Seeley
    Nice not to have to haggle over the cost of the car. Impressed with the service taken prior to even considering the vehicle. Thank you Katie! | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Robbins
    | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★★ Brad Lewis
    Alex was great once issues was resolved after the termination of Thomas | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★★ Jimmie Brooks
    My Service Advisor, Dakota, was very congenial yet professional. It was a pleasure working with her. | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★★ micktee1967
    | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Jetter
    I Bought my 2023 Dodge Challenger from Auto Nation and The Salesman was Very Professional and made buying my Car Very Pleasant.. I also recently had my var Serviced at Auto Nation and my Service Advisor Her Name was Dakota she was Very Professional and PleasanT as a Service Advisor.. I HigHly recommend buying a Car from Auto Nation L | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★★ Ronald Anderson
    Cordial work completed faster than expected | Read Full Review
    12/31/2023 12:00:00 AM | Google
  • ★★★★★ Freddy Garcia
    | Read Full Review
    12/31/2023 12:00:00 AM | Google
  • ★★★★★ Freddy Montes
    | Read Full Review
    12/31/2023 12:00:00 AM | Google
  • ★★★★★ Eli Tabanico
    Nathan kelley was absolutely phenomenal. Great customer service from him and the rest of the service advisors | Read Full Review
    12/31/2023 12:00:00 AM | Google
  • ★★★★★ Russell Plummer
    Anne and I had a great experience with Auto Nation CDJRF, Thank you and Happy New Year! | Read Full Review
    12/31/2023 12:00:00 AM | Google
  • ★★★★★ Peter Marconi
    Purchased new tires for 2017 JK Rubicon. John Palmarie in the parts dept was outstanding. Alex, my service rep was professional, courteous, and the job done right! Great team! | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Darrell Smith
    Dakota was impressively responsive | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Vasile Tupita
    | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Justin Armstrong
    | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Robert Gleeson
    I appreciate Chris working with me to get the deal done. Emilie was delightful. Overall a great car buying experience. | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Matthew Bayles
    Alex is a great service tech advisor! Thanks | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Shawn Gilleland
    Dealership was good as far a dealerships go. (Not a high bar). The service adviser, Dakota, was great. Dakota was helpful and covered all needed items throughly. Only exception was the “car wash” they offered. Driving through a puddle might qualify as a car wash in same places, but not for me. If you offer to wash it wash it! Take a | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Michael Bedwell
    Been having issues with my Jeep Cherokee Trailhawk, unfortunately didn't get a lot of mileage out of it before transmission issues. Long story but the AutoNation Jeep dealer really helped me out. Had to pay their service department but they were able to resolve a transmission issue that I was having after Pro-Tech Transmission shop, | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Bahjat
    Great service dept. My last service visit went smooth. The job was done right the first time. My service advisor Carl is great and knowledgeable. Great Service Dpet. | Read Full Review
    12/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mike Cowley
    | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Mike Olson
    Need to have more employees like Mia she is very friendly and efficient | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Brayam Alonso
    | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Mercedes Tweedy
    I took my Jeep Renegade here recently for some minor repairs and was helped by Alex. He was very knowledgeable and able to explain all of the answers to my questions. Unfortunately, my vehicle did require some more extensive work after purchasing it from a separate/different used car dealership. I was helped through every step of the | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Guillermo Romo
    Great service | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Paul Romero
    Kept me well informed and responsive will definitely use you again | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Robert Jackowski
    Service advisor Dakota handled the entire experience to a successful conclusion and thanks for your help. | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ mv17403
    Very prompt service. I had to leave my vehicle at the shop and greatly appreciated the Lyft service provided to get home. | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Laurel Nichols
    Ivan, Katie & Gene were so amazing! They handled everything so professionally and had great energy the whole time! Incredible people. | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Justin Mercer
    I purchased a 2020 Ford F-150 with 40k miles in 11/30/2023. I found out the following day the front right door did not lock. I attempted to contact your service department for 4 days without any luck, no one returned my calls. The 5th day someone finally picked up the phone. I scheduled an appointment 12/13, which was the earliest a | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Bianca Martinez
    Just about the worst experience! Purchased 2022 3500 Dually from them ..They forgot to put coolant when reminded BEFORE and AFTER the oil change, drove 2 hours to and from just because they forgot.. after they refilled trucked smelled funny (assuming some sort of a spill or something).. now our battery next to it has problems (happed | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Jelena Loncar
    I have nothing but great things to say about the service department! I was distressed due to having to tow my car in and Brianna at the service department handled it with ease and my issue was fixed the next day. Thank you for your hard work and service! | Read Full Review
    12/26/2023 12:00:00 AM | Google
  • ★★★★★ Aaron Ingram
    | Read Full Review
    12/23/2023 12:00:00 AM | Google
  • ★★★★★ Jordan Crase
    Good communication, quick service | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Rae Henning
    They were on time, took care of my jeep. Thanks again! | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Michael Marie Steward
    Alex was very knowledgeable and friendly! He did an amazing, thorough job! | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Sorin Daskal
    | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Deborah Schroeder
    | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★★ Jessica Barone
    Always have a great experience with this dealership! From the purchase of my 4xe hybrid rubicon to the service department. Could not be happier with my experiences with my jeep wave program as well. I get a ride there & back. Anything that has needed to get done to this jeep has been done in a timely manner. | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★★ Mike LaBauve
    | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★★ Zuhair B
    Great staff especially Carl (My service advisor) who was not just helpful but also kept me informed of the repair status and delivered it back to me on time. | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★★ frank p
    Although I did not purchase a car the service was fantastic Stephen Gonzales was very knowledgeable and helpful no pressure if you ever look for a car at this dealership ask for Steve Gonzales | Read Full Review
    12/19/2023 12:00:00 AM | Google
  • ★★★★★ lisette farnum
    | Read Full Review
    12/19/2023 12:00:00 AM | Google
  • ★★★★★ Mike Steinle
    Buyer Beware!!! Without my knowledge or consent these people withdrew the excess vehicle license tax for my trade in directly from my ADOT account. During the negotiations the finance guy told me that I would have to retrieve that money directly from ADOT, that the dealership wasn't allowed to handle that anymore. When I checked my | Read Full Review
    12/19/2023 12:00:00 AM | Google
  • ★★★★★ Shawn Zingali
    | Read Full Review
    12/18/2023 12:00:00 AM | Google
  • ★★★★★ Ray Lane
    Anticipating my service appointment, I cringed as my last 6-7 visits over the last few years were all aweful. What I witnessed and experienced today was a team of energetic service providers all intent on providing a satisfying service expertise. I specifically asked and received confirmation that everyone from the Service Director | Read Full Review
    12/18/2023 12:00:00 AM | Google
  • ★★★★★ Ivan Desjardins
    Very happy | Read Full Review
    12/18/2023 12:00:00 AM | Google
  • ★★★★★ Rachel Cavazos
    The team you encounter @ AutoNation will absolutely be the most personable and professional you will find in the valley. In fact if they don’t have exactly what you want believe you me they will find it and make a deal that you won’t be able to refuse. In these economic times that’s what we need and they’re in the business of making | Read Full Review
    12/17/2023 12:00:00 AM | Google
  • ★★★★★ Laura's Canal
    Good service ?? Thanks! | Read Full Review
    12/16/2023 12:00:00 AM | Google
  • ★★★★★ Thomas Moor
    Carl Ross is a great worker, he's quick and open on communication, incredibly honest and straightforward with the process, and just personally a nice guy. I feel confident handing my truck over to him any time and know he'll get it taken care of quickly and with quality work. 10/10 all around. | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Jesus Silvas
    | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Daniel Zazueta
    Great Facility, keeps you updated on all details about your car and also recommendations. | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ jason ramsey
    One of the most satisfying vehicle purchases I have made in a long time (an I usually purchase a new vehicle every 2-3 years). Ivan was fantastic and walked me through everything it took to get my new Jeep to me. Road took care of all of the paperwork and I truly could not be happier. This is a great dealership and I they went above | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Greg Mavis
    The recall parts took months to get me. Repeat calls to dealership resulted in no call backs for months | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Phillip Dale
    The service was great and the problem was resolved. The only comment I have is, I wasn't notified of the completion of the ser. Everything else was great. | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ david smith
    Nate does good work. I'll be back | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Darren Whitehurst
    All went smooth and quick. | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Dan Dow
    Great service! Vanessa was outstanding! | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Richard Sowell
    | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Kunisha Duke (Mrs. Duke)
    Although, I waited longer than expected. I still received the service I needed. I was welcomed with respect and patience. I am very please with my service and experience. Thank you! | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ Terry Keith
    Everyone was great and honest and were thoughtful about what I needed very good advice | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ patricia finch
    Not transparent with estimates | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ John Corella
    Alex was very efficient in serving my jeep for my trip. A rating | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Kevin mulvey
    Vanessa was so great to work with, great communication from start to finish!! | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Julie Stockett
    This dealership is the biggest joke there is!! First of all, they sell us a lemon used vehicle and secondly, the service department can’t seem to get the thing fixed and thirdly, you try and call and nobody answers…. DO NOT BUY YOUR VEHICLE FROM HERE!!! | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ JeepGirl 71
    Convenient location & were very thorough in reviewing the items I had brought my Jeep in for and the items that needed addressing. Was also super appreciative of the complimentary Lyft rides they provided during the 2 days they had it in for service! Dakota was the best! | Read Full Review
    12/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ RobS
    Alex Sekora was a fantastic facilitator in getting my truck services. He explained everything in detail and all the options. I was in for a recall item and explained certain services that should be done. I know Alex does not control the costs but I added a few services because I was there. Although I have always known dealer service | Read Full Review
    12/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Rhino76
    Stephen was great. Very helpful through the entire process. Would buy again from this dealership. | Read Full Review
    12/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Robert S.
    The rating is only for Alex my service coordinator. He was excellent and explained everything throughout the process. I know he does not set the prices but man, dealership costs are insane. $225 for an oil change, WTH..?? I had a recall item done and 2 other services. I will definitely take my truck to my local folks and get all | Read Full Review
    12/10/2023 12:00:00 AM | Google
  • ★★★★★ Epolo1105
    Worst experience in buying a car in my life. Sold me a car that was not ready and needed parts. The car was dirty and couldn't test drive, STILL I bought the car trusting the dealer. I had my own financing and the dealer pulled another application, I had two loans with the same lender when the dealer wouldn't honor the lower apr and | Read Full Review
    12/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ Julie cha
    | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ ???
    | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ juan quinonez
    Vanessa was very helpful, she went above and beyond to get me the help I needed servicing not one but two vehicles!! | Read Full Review
    12/8/2023 12:00:00 AM | Google
  • ★★★★★ jose godoy
    | Read Full Review
    12/8/2023 12:00:00 AM | Google
  • ★★★★★ Nick Fusco
    Couldn't have been better !! | Read Full Review
    12/7/2023 12:00:00 AM | Google
  • ★★★★★ Wayne Link
    Very timely when we showed up. Professional and pleasant check in process. Kept us informed of the progress. Very modern and clean facility including the waiting room. | Read Full Review
    12/7/2023 12:00:00 AM | Google
  • ★★★★★ lonagirlstearns246
    Nicholas is the best. No worries, just great customer service. Always a good experience. Will definitely come back. | Read Full Review
    12/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ ryan boisvert
    Nate was super helpful he got me in last minute and out the door in half the time will be definitely coming back for any future work. | Read Full Review
    12/6/2023 12:00:00 AM | Google
  • ★★★★★ Yesika Salas
    | Read Full Review
    12/6/2023 12:00:00 AM | Google
  • ★★★★★ David Koehler
    Mia at AutoNation goes above and beyond to provide great customer service whenever I bring my car in for service. Never an issue there! | Read Full Review
    12/6/2023 12:00:00 AM | Google
  • ★★★★★ Sanjeed Kibria
    This was my second purchase from the same dealership. Purchase experience has definitely improved. My concerns were taken care of by both sales and finance personel. | Read Full Review
    12/6/2023 12:00:00 AM | Google
  • ★★★★★ Alex Ivanov
    Very helpful parts department, appreciate the help! | Read Full Review
    12/6/2023 12:00:00 AM | Google
  • ★★★★★ AZ Raider
    | Read Full Review
    12/6/2023 12:00:00 AM | Google
  • ★★★★★ Mick
    Nickolas always takes great care of my vehicle and is a pleasure to deal with. | Read Full Review
    12/6/2023 12:00:00 AM | Google
  • ★★★★★ Mark Murphy
    | Read Full Review
    12/6/2023 12:00:00 AM | Google
  • ★★★★★ Lisa M.
    They always take good care of me, and my jeep! Thanks, Nathan! | Read Full Review
    12/5/2023 12:00:00 AM | Google
  • ★★★★★ C M
    Great service! Problem fixed under warranty. No issues getting it taken care of. | Read Full Review
    12/5/2023 12:00:00 AM | Google
  • ★★★★★ Sally Ramos
    I have excellent service on my vehicles every time. I would rate Nicolas and the entire team a 10 point out of 10 point scale. The inspect my vehicle and send me pictures of things that need attention. I am so grateful for them. Thank you. | Read Full Review
    12/5/2023 12:00:00 AM | Google
  • ★★★★★ Rebeca D
    I usually dont like bringing my car in at this autonation service center because i had some communication trouble in the past but the advisor that took me in this time was very kind and made my experience more pleasant | Read Full Review
    12/5/2023 12:00:00 AM | Google
  • ★★★★★ Marco Granillo
    Terrible service department, no communication, took my vehicle in for a basic oil change and need them to check a couple of other issues, they’ve had my vehicle for 2 weeks and I cannot get a hold of anyone | Read Full Review
    12/5/2023 12:00:00 AM | Google
  • ★★★★★ Jamie Barnes
    Mia at AutoNation dodge jeep ram did a great job. She was on hold with my warranty company who gave her a few issues and anytime I had a question she was quick and prompt with her reply's. Very satisfied | Read Full Review
    12/3/2023 12:00:00 AM | Google
  • ★★★★★ K M
    I always buy my vehicles here. Easy, no hassle and they are honest. Gotten deals in the past even when my credit wasn't the best and other dealers said no. They have the most in stock and are conveniently located. | Read Full Review
    12/3/2023 12:00:00 AM | Google
  • ★★★★★ Cindy Huynh
    My dad came to AutoNation, and our advisor was with Brianna. Brianna was helping us out a lot with our 2006 Dodge Ram 1500 Truck. There was so much too repaired. The cost came out so much, and Brianna went and talked to her manager multi times, and she did her magic and gave us a discount. She will do anything to help out. I recommen | Read Full Review
    12/3/2023 12:00:00 AM | Google
  • ★★★★★ Jorge Cordova
    Muy buena la atención que recibí de parte del asociado que me atendió, muy profesional y servicial . Gracias. | Read Full Review
    12/3/2023 12:00:00 AM | Google
  • ★★★★★ Brianna Savatgy
    Bought a used vehicle in October. Reviewed any issues or repairs made with the salesman before purchasing. Also got the extended protection plan. 2 days later I went to turn on the heat and it never warmed up. Contacted the salesman and finance person multiple times with no resolution other than to bring it back to Phoenix and leave | Read Full Review
    12/3/2023 12:00:00 AM | Google
  • ★★★★★ Michael Weinberg
    No pressure sales and had the car we wanted. No pressure finance department. | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ Nicole Sisson
    | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ tyazzie2010
    Even though I was 5 mins late to my appointment. They still got me in and out in a timely manner. Waiting room is nice and cozy and has plenty of seats. | Read Full Review
    12/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ laddies-camp.0l
    Nate in service was great. Pleasant and helpful and timely. Communicated well with me. Thank u. | Read Full Review
    12/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Patrick Prest
    Great service! Very thorough and fast! | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★★ Chris W
    Nicholas did a fantastic job at fitting me in in for service after another shop was unable to complete the work as they were supposed to. He provided excellent customer service and went above and beyond what I expected. Also, the waiting area was clean and a pleasant area to pass the time while my vehicle was being serviced. | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★★ Cruz Landress
    Marni who was helping me was great! She communicated with me through the whole deal and made it a pleasant experience. | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★★ Luis Luna
    I bought my vehicle here. Sold a vehicle. Get my truck serviced here. I’ve had no issues with any part of any transaction. Been a customer since summer of 2021 | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★★ Catherine Campbell
    Don’t come here. Don’t deal with anyone especially Mike Roush in finance. He lied to our faces several times about our gap insurance paperwork. He has been telling us since August that everything is good and that we would be getting our money soon. We get ahold of someone today who said that he didn’t upload all the paperwork and th | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★★ DAN VAD
    | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ mpopp7
    Excellent Dealership to deal with, everything was done in a timely manner. Marnie was my service advisor for my Jeep. | Read Full Review
    11/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ Margaret Popp
    A wonderful carefree experience. I will be back.... | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★★ Andrea Corral
    Very helpful employees ! | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★★ Roxanne Vitale
    Great place great communications very friendly!!!! ?? | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★★ V Stern
    Nicholas Thomas is an excellent service advisor he is honest and gives unbiased advice I’m always impressed with his professionalism and Customer Service. | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★★ Megan Martinez
    | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★★ Daphne Thomas
    Courteous, healpful and fast | Read Full Review
    11/27/2023 12:00:00 AM | Google
  • ★★★★★ Mishedo Nitsuga
    Most formidable customer service! Unfortunately I bought the car with Bill Luke,they are terrible for the customer service,so,before buy a dodge Ram or anything from dodge I really recommend you to autonation in Phoenix,you will be happy with the service and professional assistance. | Read Full Review
    11/27/2023 12:00:00 AM | Google
  • ★★★★★ Linda Davis
    | Read Full Review
    11/27/2023 12:00:00 AM | Google
  • ★★★★★ Corenda Lewis
    Very detailed information with pictures. Quick service even right after Thanksgiving! Alex S was very helpful and even read the pamphlet for me to see what warranty I had.?? | Read Full Review
    11/27/2023 12:00:00 AM | Google
  • ★★★★★ Aldo soto
    Excellent service, 100% recommended dealer to buy a new car, they are the best option in the valley. | Read Full Review
    11/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Ctyhara05
    Good friendly and fast service. Great response time. Very professional and reliable on information with my car. Thanks you guys… | Read Full Review
    11/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Amylvivian
    Between my sister and I, we’ve bought 5 or 6 cars here over the years. We trust them to sell us what we want and need and we trust the service shop to take care of our cars | Read Full Review
    11/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ Margie Cook
    Jake was awesome & very helpful. | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ Valerie Stagg
    Everyone was very caring! | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ Arsenio Villa
    Great service with Alex he was very helpful and polite | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ Thnkr917
    I really appreciate Jake and Mike going the extra mile for me. Thanks guys! | Read Full Review
    11/24/2023 12:00:00 AM | Google
  • ★★★★★ William Carvajal
    | Read Full Review
    11/24/2023 12:00:00 AM | Google
  • ★★★★★ Albert Cruz
    Been going here for service on my vehicle and always get things done on time | Read Full Review
    11/23/2023 12:00:00 AM | Google
  • ★★★★★ Dannette Magedson
    | Read Full Review
    11/23/2023 12:00:00 AM | Google
  • ★★★★★ Ruy Pena
    I bought a truck about 3 months ago either the salesman Naomi. I had a hard time with almost every person in the dealership except for Alex, the guy that works at the service department, he’s been an extremely easy going. The truck came with a couple issues that passed inspection (water leak on driver side) and loud rattle when turne | Read Full Review
    11/23/2023 12:00:00 AM | Google
  • ★★★★★ Wendy Barr
    Nate was awesome! He looked for any warranties that might apply, offered ride share to/from the dealership, and made me feel I was getting the very best Jeep had for more! TY for excellent service Nate! | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ Sherri Goodwin
    | Read Full Review
    11/21/2023 12:00:00 AM | Google
  • ★★★★★ a couillard
    | Read Full Review
    11/21/2023 12:00:00 AM | Google
  • ★★★★★ Debra Milton
    | Read Full Review
    11/21/2023 12:00:00 AM | Google
  • ★★★★★ mattcampa13
    Service advisor Marnie was friendly and kept me informed on the status of my vehicle | Read Full Review
    11/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ Maria Ibarra
    | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ Rose Shannon
    Service department was very helpful. Mia our service contact person was very knowledgeable and great to work with. | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ Alexander Sekora
    My service advisor, Alex, was wonderful and took great care of me! | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ Michael O'Connor
    My service rep Briana communicated well and did a great job coordinating the service! | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ Brian Youse
    | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ Matt Goodknight
    In and out in 1.5 hours. Service was excellent. | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ Devon Longacre
    Jose was very nice and personable, car was in good shape and clean when I asked to test drive. Overall great experience | Read Full Review
    11/19/2023 12:00:00 AM | Google
  • ★★★★★ Lila Monroe
    | Read Full Review
    11/19/2023 12:00:00 AM | Google
  • ★★★★★ Big L-Jay
    Thank you for your service | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ Naomi Espinoza
    Great staff!! Fast and easy! I highly recommend Nate!!! | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ Michael James
    Vanessa in service was a joy to work with. I was in and out promptly without any issues!! | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ Bahjat
    My car was serviced at Auto nation jeep. The service was done on time. Carl our service advisor kept us informed of the work done. Great service advisor | Read Full Review
    11/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ jryett
    Carl Ross is the best---always professional and personal. Very highly recommended. Excellent service on every time we come in for a repair. | Read Full Review
    11/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ Gary Mascaro
    I had good experience with Mia and I believe the technician did a great job fixing the issue with the jeep. I was surprised I had check engine light on a brand new jeep with only 2500 miles. The only downside is that autonation uses a call center and when I scheduled appointment and broke the jeep in, I was inform they were a day or | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ Timberly “PhxTimbo13”
    Great service just wish it didn't take 4 hours. Thanks Abelardo Telles and the manager Gaston. You both made it better. | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ Lisa Bella
    | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ Jon Corey
    When I took in my 2023 Jeep Wrangler for warranty service, I found the customer service rep, Brianna, to be exceptionally personable, prompt, and professional. When a required replacement part was not readily available, Brianna immediately made arrangements for me to get a ride home and the next day, she ensured she called me a timel | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ Christopher White
    Nice friendly punctual reliable | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ debra lancey
    Very satisfied, clean establishment wonderful staff thank you for making my service a pleasure. Will definitely be back | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ tom allan
    Had a great experience at Nationwide RAM service department. They have struggled in the past getting a good team together. Yesterday’s experience was perfect. They checked me in on time. Did what they said they would do. Cost was reasonable and less then they quoted. Always a good thing. My compliments to Carl my service advisor. He | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ Marina Gonzalez
    Marnie was super nice and was very helpful! Thank you so much for everything! Amazing service! | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ Sue Tarr
    Vanessa took the time to explain | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ Kevin DePerte
    My service was outstanding not only with John Palmieri in the parts department and Carl Ross in the service department. They are both an asset to your organization, and I will happily refer as many people as possible. It's the best experience I've ever had at a dealership, and I will surely will be back. | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ Rebecca Perry
    Very helpful with finding a vehicle for us, we love our new hellcat. | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ Corey Thissell
    Mia was awesome! I called up because I had an issue with me ecodiesel. She talked to the diesel tech and set me up with an appointment for the next morning. She called when my jeep was ready. I've had terrible service at other dealership service departments, not the case with this one. Very professional and customer service was excel | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ jerome_pete@yahoo.com
    Bought a truck there helpful and understanding. Took the truck for recall and 2 issues at the shop. My truck was repaired in no time. The shop guy was very helpful. Thanks | Read Full Review
    11/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ h.muller
    Excellent service. Nicholas Thomas kept me informed of the issues with my car and updated on the status of the repairs. Very professional and courteous! Will recommend this dealership to others! | Read Full Review
    11/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ nat2143026
    Awesome service, very friendly staff thank you for greeting customers with a smile , awesome staff | Read Full Review
    11/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ ddconne
    New service advisor tried really hard but got flustered trying to do too much. He did after quite some time take care of me. I do question what kind of training you are providing new people. | Read Full Review
    11/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jack Hill
    Nicholas my service advisor expertly addressed my vehicle's technical problem and swiftly handled my logistics by minimizing my wait time & coordinating a rental vehicle without me having to ask. Great experience. | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Robert Gwinn
    Friendly and knowledgeable | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Michael O'Connor
    My service rep (Mia) made the service smooth and easy. | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ James Marquez
    Shot out to Alex for taking care of me, professional all the way around thanks for getting it done! | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Steven
    I bring my vehicle in for an appointment and every time the dealership doesn’t even look at the vehicle for diagnostic until 2 days later. Then it takes a couple days getting extended warranty approval, and then my vehicle finally gets worked on. I never get my vehicle back until 7-21 days later for minor repairs. I’ll take my other | Read Full Review
    11/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ LuSic
    I recently had the pleasure of having Mia Lusk as my service advisor, and I must say, the experience was nothing short of exceptional. From the moment I arrived, Mia greeted me with professionalism and a warm, welcoming attitude that immediately put me at ease. Her expertise was evident as she efficiently handled my service needs. Wh | Read Full Review
    11/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ Anita Ceballos
    | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Danielle Edwards
    Thank you Carl in the service department for helping me with my car.. I will never go back to Larry Miller Dodge Peoria very rude they don’t help you.. | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Greg A
    The North Phoenix AutoNation Service Department gets my highest recommendation. The service appointment was easy to schedule, the Service Writer did a great job setting up my required maintenance and keeping me in the loop, and the technician nailed the fix on my somewhat complex issue. 5 star support! | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Esther Garca
    Mia was a pleasure to work with. Our experience with your repair center was great!!! | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Latour Turner
    Everything was perfect. Even the wait! | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Lee Clugston
    Nicolas is amazing. He always responds. He helps with the hard decisions. Great job Nicolas. Thank you and God bless | Read Full Review
    11/12/2023 12:00:00 AM | Google
  • ★★★★★ faris hasan
    Great people, great customer service. I very happy with your guys. | Read Full Review
    11/12/2023 12:00:00 AM | Google
  • ★★★★★ ashleepolarek
    Nate was wonderful and anytime I need work done I'll always ask for him. The service was done quickly and communication was great! | Read Full Review
    11/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ Angela N
    Always a pleasure working with Carl, our service advisor. He keeps us updated as to what is going on with our vehicle and let's is know if any issues in a timely manner. | Read Full Review
    11/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ Nathan Valdivia
    Had an amazing experience with Nick in the service department our last visit. Took care of everything we needed, but he really took the time to make my family feel special. Remembered me and all my kids from the last time, and made sure all were entertained and felt welcome. We appreciate the strong customer service! | Read Full Review
    11/10/2023 12:00:00 AM | Google
  • ★★★★★ MAK Resources
    Marnie was awesome. Took care of my car right away and kept me informed the entire time. | Read Full Review
    11/10/2023 12:00:00 AM | Google
  • ★★★★★ Jabari Buckley
    | Read Full Review
    11/10/2023 12:00:00 AM | Google
  • ★★★★★ Dana Kay Lier
    | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Jeremy Core
    | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Christopher Dudley
    Fair price on work and truck is back riding smooth and straight. | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Jose Alvarez
    Nathan worked on my Mazda 3 . He did a great job! | Read Full Review
    11/8/2023 12:00:00 AM | Google
  • ★★★★★ Nadine Freeman
    | Read Full Review
    11/8/2023 12:00:00 AM | Google
  • ★★★★★ Patrick Varney
    | Read Full Review
    11/8/2023 12:00:00 AM | Google
  • ★★★★★ Jose
    During an expensive repair, a panel was damaged. The service advisor said it was heat damage. I keep my car in a garage most of the time. He said the panel would be repair at no cost. I never received a call to repair my car. No more Dodge cars for me. | Read Full Review
    11/8/2023 12:00:00 AM | Google
  • ★★★★★ Carla Arangure
    While it took longer than expected to get the part in, in was kept informed at all times and when it did come in, they got right to work to get my Fiat back on the road. | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★★ Jeff Griffin
    Airbag recall for my 2003 Ram 1500. Treated better than expected and be cause it was an all day affair I was given/offered a Lyft ride to/from for no charge. That was very doable. | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★★ Luis Sosa
    Nicholas was great! | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★★ Harrison Lane
    | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★★ pjensencws
    Nate in service was easy to work with, performed above and beyond expectation and was pleasant. | Read Full Review
    11/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ ryanshaibunkley
    Went in for warranty work, was told I didn't have a warranty, then when my warranty was found was told that the work that needed to be done was not under warranty. To the point where I had to call the dealership from whom I purchased the vehicle and have them explain that the parts that needed replacing were under warranty. So after | Read Full Review
    11/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ cmcveay
    Good dealer to work with! Flew in from out of state for the purchase and they didn't drag things out at all. Friendly, professional and exceptionally courteous. | Read Full Review
    11/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Pollito
    The service we needed was taken care of. Brianna was outstanding and took care of all our needs. Did an awesome job on our jeep. | Read Full Review
    11/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Philip Jensen
    Nate is awesome. Excellent follow up, easy to communicate with and went above and beyond expectations. | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Audie Hill
    Thanks Doug , for the Ford Explorer I’ll be back to see you Ann ?? | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Joel R
    | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Jerry and Beth Hintze
    Jake Rogers was a very good advisor. He kept me updated and offered a car wash. | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ alex montes
    | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ bobby jennings
    | Read Full Review
    11/5/2023 12:00:00 AM | Google
  • ★★★★★ phubert4259
    Warranty issue, they found problem and fixed quickly. Had trouble getting part but located one and had it shipped to dealer. | Read Full Review
    11/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ Garry Cahal
    I brought my van in for a new radiator and for a noise coming from the belt side of the motor. Radiator replacement went fine. However the noise repairs, not so much. I was told that I had a couple modules that had gone bad and they needed to be replaced. I trusted their lead tech on his diagnoses. After a week I got my van back. The | Read Full Review
    11/5/2023 12:00:00 AM | Google
  • ★★★★★ brian mcconnell
    Great buying experience, Jose and Riad explained everything, no pressure. Drove away satisfied. | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ Shannon Duboise
    | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ Brett Austin
    Great service. | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ M G
    Service Advisor Carl Ross, amazing communication skills. Always kept me up to date with progress of work and parts status. He is the best! | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ Teresa Montes
    Brianna was very helpful and made us feel very comfortable. I will continue going there. | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ kyshawn randall
    Goop people who care. Had a great experience | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ Ashley Wilson
    | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ Melissa Rivera
    Mia is such a friendly and kind soul. Her customer service is top notch. My car was done in a timely manner. Absolutely no issues and would highly recommend her service to anyone. Thank you Mia! | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ Dog Father
    This review is subjective. The 3 star rating is due to a service advisor that did not provide any updates on my service. My car was in the shop for almost 2 weeks with no updates until another service advisor stepped in. I am happy to receive my car back and pleased to have work with a different service advisor. | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Dalton Kennon
    Made my second vehicle purchase here and I am happy with my new truck! Everyone was very nice throughout the process, and although it could have been a little quicker, it was very smooth. | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ Leroy Warin
    Very clean, friendly and professional | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Pam Antonopulos
    Service was great, people are very nice there. Nick Fernandez my service advisor took care of everything so I didn't have to worry, kept me informed of the progress while my car was being worked on. Highly recommend this dealership. | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Jessica Moore
    The people here are awesome. They worked with me to get me the vehicle I wanted. Thank you Jospeh, Jean, and Mario for helping me | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Ann Galeas
    Great experience buying my new Durango, the sales rep was very professional, friendly and make my purchase very easy and helpful. | Read Full Review
    10/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ joea.gonzalez92
    Overall I had a okay experience with the dealership, the sales team associates were kind, courteous, and very helpful the whole way though, it was after I purchased the vehicle I went back to the dealership and was treated with very minimal professionalism from sales manager to service associates | Read Full Review
    10/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ JueJue Pastore
    WISH I COULD GIVE NEGATIVE STARS….DO NOT BRING YOUR JEEP HERE FOR WARRANTY REPAIRS… bought a brand new jeep engine long block, thermostat housing, and all accessories from this Autonation dodge and had my professional jeep shop install it..2 weeks later my jeep overheated so I took it to Chapman jeep and they told me it was because o | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Marion Sapp
    After reading all the other bad reviews! I know why they got a lot of one star reviews. Drop my car off to get an oil change and the front end checked. 7 AM. appointment. Never heard from my advisor till 415. (only because I called to find out what was going on. SheTold me they didn’t have time to look at it. I was thinking OK my fro | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ nichole nervig
    I do not recommend you utilize this dealership for service for your vehicle. I took my vehicle into this dealership Fall of 2022 for an engine light issue. I scheduled an appointment and when I arrived, I was told they couldn't see it until a few days later as they were overbooked. I had taken time off work to get the car in for serv | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ tropicstraveler
    The personnel was very responsive to me when I would call to check on the stratus of my warrenty coverage and the status of my repairs. Great succesful efforts were made by the personnel to obtain needed parts in spite of the auto workers being on strike. The work was completely satisfory. I highly recommend this Auto Nation service | Read Full Review
    10/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ • Helopix•
    2022 dodge charger rt., Buying the car was a great experience but everything after has been terrible I’ve taken the car in for service twice & 2nd oil change they spilt oil all over the engine bay & did not even bother to clean it up saw my car sitting there waiting to be picked up & no one came & got me I had to go & ask if I can le | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Josh Shields
    I recently had to bring in my Chrysler 300 for maintenance and I was welcomed by Dakota who took great car of my car. Unfortunately it had to be in the shop for a few days but I was in communication with Dakota the whole time reassuring me what was being taken care of and the service that was provided. I will definitely use Autonatio | Read Full Review
    10/28/2023 12:00:00 AM | Google
  • ★★★★★ Krista Hill
    Updated review: this place is a nightmare! Already having troubles with my Jeep only a year later and no one is there to help. I highly suggest shopping elsewhere. Bummer for me! | Read Full Review
    10/28/2023 12:00:00 AM | Google
  • ★★★★★ Vanessa
    We went on a whim to look at a CT5-V and ended up taking it home that day. Jose Alvarez and Korina were very helpful and patient through the process. We felt no pressure in buying the car. Very happy with the service. | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ SNK Kim
    The sales staff at this AutoNation dealership were very helpful and open during the purchase process. They had the vehicle ready as promised which made the time spent at the dealership minimal. | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Brock Danielson
    | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Merele May
    Service appointment was very efficient, provided pictures to show condition of my vehicle. Dakota, my service advisor made sure all of my concerns and questions were answered. She was very helpful. | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Catherine Kolomitz
    Great experience with oil change! Great customer service! | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Barbie Jones
    | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ Susan Hadrick
    Great Service! | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ Norma Zubia
    Alexander Sekora was very friendly, respectful and helpful, it was a pleasure having him serve me. | Read Full Review
    10/25/2023 12:00:00 AM | Google
  • ★★★★★ Joe Clement
    Awesome people and great environment | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Porfirio Avena
    Great place as long that Nick is there | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Donovin Lipsey
    | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Craig McVeay
    Good dealer to work with, a very positive experience. | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Charli McGuffey
    Great job! Carl is awesome! | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Joy Bowen
    Took way too long to get checked in...about 15-20 minutes. Service took way too long for an oil change. Then our truck sat by us ready to go for a good 15 minutes and we had to ask to get paperwork so we could leave. Our dealership in Kentucky gets us in and out in an hour to hour and 15 minutes. Staff was very nice. | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Karl Lindstrom
    | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ Ivan
    From the day I spoke to Sales rep Brady and Julie whom was working online for corporate they both did a great job throughout the whole deal. I got the deal I was looking for and they also provide service needed. I myself am in car business myself and honestly the service from start to finish was exceeding my expectations. This is my | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ Ryan Rouhselang
    I was upside down on my car, and I traded in for a Jeep, massive rebates! Great service and salesmen!! | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ John Paulsen
    | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ Nansury Ramirez
    I loved my experience ! I honestly just went in to take a look at cars and I ended up becoming a car owner! Appreciate the manager and Naomi for helping me out every step of the way! Couldn’t done it without them! | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ Paula and Scott Campbell
    I took it in for service the service advisor and the work was done fantastic, when I got home I realized someone stole my sunglasses out of my car while it was there, I made a phone call to the service advisor and the service manager both and have yet received a phone call two days later, contemplating taking it back for service, if | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ shadetree51
    Dealer works with you every step letting you know your options always call you by name | Read Full Review
    10/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ mtm4az
    This was a normal 6k mile vehicle checkup and oil/filter change. I have had no issues with truck since purchase and this is my 4th service. The service department is top notch. I have always been well treated, kept informed of the service being performed, and the vehicle status when completed. Scheduling the service is never a proble | Read Full Review
    10/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ Ann G
    Auto Nation The best Dealership in the North Phoenix area. Very professional & helpful to make your purchase experience the best possible. I’m very Happy with my new Durango 2023 | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ Carla Elena
    | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ Daniel Meissner
    Yes great service on a Dodge 06 pickup with new headlight lenses bulbs and wiring, oxygen sensors, and power door mirror. Even less than quoted by 900.00 dollars...everything works great ??... | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ Irene Phillips
    We had a horrible experience with this dealership. Traded in a 2022 Ford F450 to down scale to a 2022 Ford F150XLT. Had three items on the WE OWE the dealership was to provide to us. After a few weeks of no response to the WE OWE, we contacted Finance, sales person, general manager, customer service, title & registration, AutoNati | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ Karen Munjoy
    Got the exact car I wanted. Super friendly and helpful employees who went out of their way to get me on the road with my new car the same day I went in. | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ Crystal Noonan
    Excellent efficient service! | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ Shawn Walker
    Great service from Brianna | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ Warren Jaderlund
    Nick and the service manager had to take the brunt of a very angry Stellantis customer. They listened and understood my complaint and were very helpful in cooling me off AND getting the recall and missing sensors on my truck in a more timely manner than anyone else was able to do. I will return when my truck needs more service. | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ Pete Davis
    | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ Ann G
    The best Dealership I’m the North Phoenix area. Very professional & helpful to make your purchase experience the best possible. I’m very Happy with my new Durango 2023 | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ Robert Lienert
    | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ mills1470
    Alex was great and handled our needs with superb excellence! Thank you very much for taking care of our daughter and her vehicle! | Read Full Review
    10/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ Zfasha
    Carl Ross has been my service advisor since 2019. He’s been the most incredible asset to this company. He always ensures that I have everything that I need for my Jeep. He only recommends things that I need and if there are things that he feels I don’t, he’ll tell me. With him it’s about the Service first. | Read Full Review
    10/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ Derek Beatty
    They always make buying a vehicle a pleasure I just bought my 6th vehicle from them and I moved to Oklahoma and I still bought from them and had them ship this last vehicle to me in oklahoma awesome team joe asadi is amazing and very professional the whole team is amazing ?? | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ badbus
    took 2 weeks to contact the insurance and another two weeks to get the job started then attempted to charge $80 for a simple tire plug.(I got it plugged for free elsewhere) | Read Full Review
    10/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ AbdAlla Moustafa
    | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Benito Hernandez
    Very nice I will recommend | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Bryan Gradillas
    | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Ken Hagmeier
    Job done faster than forecast | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Sean Ceschia - Aviano Realty
    They ran a promotion if you test drive a Jeep you get an $75 Amazon gift card, I was shopping for an SUV so I figured why not try the new Jeep Grand Cherokee, I did and I was willing to buy one buy their price was ridiculous. So I did not purchase and when I asked for my Amazon gift card they said they will email it to me and they ne | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Christine Brown
    Had to bring car in for a software update. Service was efficient and friendly and the car runs great. Thank you. | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ Vanessa Abarca
    | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ Celeste Keene
    | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ Rob Karaski
    | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ joel
    This service department is great ! They were able to get me in right away to do service work on our 2500 Ram Promaster. It is so important to us to have our vans back out on the road. They changed fluids and rotated tires for us on Saturday, so that it was back in service Monday morning. Thanks Carl Ross for everything you do for us. | Read Full Review
    10/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ fg gn
    The service that I received was very efficient. Mia was diligently on provide me the info that I need. Very good service | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ Lisa Uselton
    Brady was AWESOME!!! We love our Ram! | Read Full Review
    10/15/2023 12:00:00 AM | Google
  • ★★★★★ Wyatt Earp
    Even with appointment, it took too much time to check in, at least half hour. Was later called and told needed air filter and cabin filter replaced which I approved. Later was called and told service was complete and I told them I would pick up before closing. Took a long time to check out and was then told they hadn't replaced the f | Read Full Review
    10/15/2023 12:00:00 AM | Google
  • ★★★★★ Cesar Torres
    | Read Full Review
    10/14/2023 12:00:00 AM | Google
  • ★★★★★ Daniel Nino
    Carl has been my advisor for years. He ALWAYS makes sure I am provided with whatever I need. He is attentive, and driven to help. He always makes sure I am absolutely happy with the Service I received. And he respects my budget! I won't work with any other Advisor. | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ KKAREN ESPINOZA
    | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ ggarygiordano
    They are the best dodge service department I have used and I've been to two others in town that had made me feel like they didn't care or do what they said but this location was amazing.They did a wonderful job two times now. The communication was so great, Mia was great to work with and the main tech took pictures of damaged parts a | Read Full Review
    10/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ Cayla
    I've worked with this dealership on my Jeep for a few years now. Every time I've had a lovely experience. The staff is incredibly knowledgeable and pleasant to work with. | Read Full Review
    10/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ Justin Carlson
    We purchased a used jeep from out of state that they have a number of upgrades and modifications… We took it into AutoNation Jeep to have the battery serviced and give it a once over… They did a phenomenal job, communicated with me throughout the day. They ordered me a Lyft to give me a ride home and they offered to have One pick me | Read Full Review
    10/12/2023 12:00:00 AM | Google
  • ★★★★★ Maggie Lopez
    Brianna was super nice super helpful amazing person she explained everything good and she answer all my questions | Read Full Review
    10/12/2023 12:00:00 AM | Google
  • ★★★★★ Michael Eves
    Briana was wonderful throughout the process everything is fine highly recommend this place | Read Full Review
    10/12/2023 12:00:00 AM | Google
  • ★★★★★ Preston Doheny
    | Read Full Review
    10/12/2023 12:00:00 AM | Google
  • ★★★★★ Shelby Krueger
    | Read Full Review
    10/12/2023 12:00:00 AM | Google
  • ★★★★★ Daniel Sniezek
    Great service at AutoNation Chrysler Dodge Jeep. Service advisor Nick Fernandez was very helpful and professional in resolving the problem we had with our 2021 Jeep Cherokee Trail Hawk. | Read Full Review
    10/12/2023 12:00:00 AM | Google
  • ★★★★★ Carlos rodriguez
    The website says you can make your purchase in under an hour. Our purchase was frustrating long. It took over 5 hours to complete transaction! Kids were left at home because we thought purchase would be quick. No reason for such the long process. Nobody acted with any urgency to get customer out. Took all fun and happiness out of new | Read Full Review
    10/12/2023 12:00:00 AM | Google
  • ★★★★★ Sicily Porto
    Mario went above and beyond to make my family comfortable while trading in my old Jeep for the newest adventure. He's incredibly friendly and easy to enjoy, would happily work with them again anytime. Thanks! | Read Full Review
    10/11/2023 12:00:00 AM | Google
  • ★★★★★ bridgette upshir
    First car we ever bought from a dealership where we felt like we were not getting ripped off! We traded in our suburban for a truck. Will go to auto nation again for future purchases they were great! | Read Full Review
    10/11/2023 12:00:00 AM | Google
  • ★★★★★ Van Williams
    | Read Full Review
    10/11/2023 12:00:00 AM | Google
  • ★★★★★ Joe Gradillas
    Just missing some Donuts | Read Full Review
    10/11/2023 12:00:00 AM | Google
  • ★★★★★ Dinyelle Alder
    If this is the same company, VERY UNETHICAL DEALERSHIP TOWARDS ME!!!! THE WORST EXPERIENCE IVE EVERY HAD!!! I was Truthful upfront about everything and the dealership DID NOT KEEP THEIR END OF THE DEAL!!!! Synopsis, I called first several weeks ago, tried to do everything online because I run a business and live over an hour away. | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Dale Pedersen
    Mia did a fantastic job of getting me in and taking of all my needs. | Read Full Review
    10/9/2023 12:00:00 AM | Google
  • ★★★★★ Danny Smith
    I drop my car 9-20-23 For a diagnosis. I did not hear from anybody until 9-30-23 | Read Full Review
    10/9/2023 12:00:00 AM | Google
  • ★★★★★ Grant
    I arrived in the evening, with a VIN in hand of a truck that showed in stock. I talked directly to the sales manager sitting at the desk (he never introduced himself) and he informed me that they indeed still have that specific truck and that it had just been PDI'd. He assigned a young salesman to me, who indeed was eager, but had li | Read Full Review
    10/9/2023 12:00:00 AM | Google
  • ★★★★★ Tony Lickiss
    Save yourself the hassle and just go somewhere else, doesn't matter where, just anywhere but here. You can't get anyone to answer the phone in service, messages left go unanswered, service advisors are condescending if they talk to you at all. | Read Full Review
    10/9/2023 12:00:00 AM | Google
  • ★★★★★ bfischer007
    Nice, Dealership, friendly, knowledgeable Sales staff, Fair price. I would work on offering snacks and beverages of some sort. I was there for 3 hrs. The couple of vending machines they did have, the soda vending machine was out of order and the other snack vending machine had limited offerings. Just something that could be improved. | Read Full Review
    10/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ lindahausman
    Nicholas always handles everything seamlessly and quickly, and I don't feel that extras that aren't needed are added on. | Read Full Review
    10/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Chris M
    Have yet to have a bad experience here. The employees are friendly, knowledgeable, and upfront about what my vehicle needs and what I can defer, and for how long. | Read Full Review
    10/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ David.cameron
    Call did a great job and was very informative on the repairs needed on my vehicle. Very friendly and always seemed to be happy. He obviously really likes his job which is a huge benefit to customers. | Read Full Review
    10/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Sophia Hathaway
    Had a great customer service experience with my advisor Mia! | Read Full Review
    10/6/2023 12:00:00 AM | Google
  • ★★★★★ Ana Lopez
    Love AutoNation ! every employee iss great ! | Read Full Review
    10/6/2023 12:00:00 AM | Google
  • ★★★★★ Karen Brocker
    Nick Fernandez was tireless in an effort to get my car back in safe tip to shape! | Read Full Review
    10/6/2023 12:00:00 AM | Google
  • ★★★★★ Studio Navara
    I do not recommend any communication with this seller. You will save time and nerves. I spent the whole day exchanging important information with the seller. We agreed on the date and time of handing over the car, which was to take place the very next day after extensive communication. I had everything I needed and was ready to purch | Read Full Review
    10/6/2023 12:00:00 AM | Google
  • ★★★★★ francisco narvaez
    | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Saundra Ealy
    | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ John Fiori
    Great place to buy a vehicle! The sales staff, which we used Jose, was amazing. He did not pressure us into anything at all, pretty much took care of the whole deal except financing and listened to exactly what we wanted. I made an offer on what we wanted with my trade in and within 15 minutes they said ok, no fighting. Also, the | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Nicholas Bosco
    Katrina is amazing. Along with Tyler ,Gene and the rest of the team. Will be trading in my wife's car in the future. | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Charlie Borrell
    | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ J H
    | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ andrea moore
    Jonny J was so kind and helpful. Super knowledgeable and friendly! I absolutely love my new truck. | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ Melissa Moss
    Service here was great, Carl did a great job providing updates as our car progressed. | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ Stefan Dyulgerov
    | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ samona.mcmillian
    Nicholas was the best advisor I ever had! He’s very knowledgeable, met all my needs. | Read Full Review
    10/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Kimberly Wallace
    Customer service was excellent! Very Informative and no pulling teeth here. Timely and efficient from my services needed to making sure I got home safely and upon return Thank you Ms.Mia! | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ James Lykken
    Carl was my service advisor and was most awesome. He kept me informed on the progress of my vehicle and was concerned tp take care at all times. | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ Cameron Rivas
    Very considerate and friendly staff | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ 2022 Ram
    I have been a customer since 2017 . Hav always received excellent service. Lately it’s been less than perfect . It’s difficult to get a call back. When you finall reach an Service advisor it gets taken care of. | Read Full Review
    10/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ Greg Brown
    | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★★ the pinn
    Gaston , Mario and Riad in finance were amazing. The price was fair on my trade in. And they took awesome care of me and my needs. Riad went out of his way to get me a great rate and was very helpful. Thank you all so much. | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★★ Andy Earls
    the repair on my vehicle was done right. I just wish i was updated about the reason for the delay, instead of being ignored. i wish they would check the messages on their answering machine and call the callers back. This was my experience and my name is carlito. 10-1-23 update. Just an update. the oil leak that they say was fix, is | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★★ Kat22
    Excellent service. Completed work quickly and effectively. Whole team was amazing from start to finish. Would recommend. | Read Full Review
    9/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Leon Donghia
    Good experience! | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ Eena Eesh
    Just really wondering if the sales staff have cell phones or any other type of communication device to reach one another. Our sales person literally had to run around for over 30 minutes to try to find another person that could assist him with getting keys for a test drive. He kept coming over and telling us he was trying to hunt tha | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ Jessica Pruett
    Went for service on my car. My service rep Brianna was amazing. Walked me through what was covered under warranty and what wasn't. Manager on site had issue with very angry individual in the lobby and he was patient and informative with the man. Talked with two others in the bay for a few minutes about misc topics. Overall great cust | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Charles Sporleder
    Service today was all good as usual | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ donovan mitchell
    The service department got me in and got the job done quickly. My service advisor was hustling to get things done and it was good to see that. | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ hfbooth
    Easy to schedule for service. Very friendly and helpful staff. Service was completed on time and correct. Thanks | Read Full Review
    9/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ Eric the dentist
    Worst service department ever. | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Lanny Haas
    Great place great team was updated on what was going on with the car....looking forward till my next appointment | Read Full Review
    9/28/2023 12:00:00 AM | Google
  • ★★★★★ Mario Nava
    Great customer service. | Read Full Review
    9/28/2023 12:00:00 AM | Google
  • ★★★★★ amartinez95
    Friendly and serviced my car very quickly. I like that they do the multipoint inspection and let me know what passed or failed. | Read Full Review
    9/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ Nicholas Bles
    Service department was on point. Everyone seemed to have a sense of humor and could do their job well. Mia thank you for the care of my vehicle. Sales department, stop being ignorant. | Read Full Review
    9/28/2023 12:00:00 AM | Google
  • ★★★★★ Shawna Meiners
    Reliable dealership to visit! It can take some time to get checked in and hand off your keys but they get it done and honor mopar coupons. | Read Full Review
    9/28/2023 12:00:00 AM | Google
  • ★★★★★ David Petheram
    The buying process from this dealership was totally unlike my previous dealership experiences. Everyone came across as non pushy, honest & knowledgeable. Honesty & car dealership in the same sentence normally should cause laughter but in this buying experience here it was true. Very happy with our new vehicle and the decision to buy | Read Full Review
    9/27/2023 12:00:00 AM | Google
  • ★★★★★ Delia Pesho
    I recently brought my Jeep Gladiator for service. Dealt with Nicholas Thomas. Great service provided by him. He went above and beyond to take care of everything. Great work Nicholas. I miss Tom Schnelle. He was spot-on perfect for the dealership in orchestrating my sale. A sad day at Auto Nation Jeep when he was transferred. | Read Full Review
    9/27/2023 12:00:00 AM | Google
  • ★★★★★ Lanny Haas
    | Read Full Review
    9/27/2023 12:00:00 AM | Google
  • ★★★★★ Derrick Wilson
    I always have a great experience while servicing my vehicle at Auto Nation Dodge, my service advisor Carl is great to work with, he always keeps me updated on my vehicle and is honest about everything. Thanks Carl. | Read Full Review
    9/27/2023 12:00:00 AM | Google
  • ★★★★★ linda hausman
    | Read Full Review
    9/27/2023 12:00:00 AM | Google
  • ★★★★★ cdhaas5
    Service was great but some of the controls were mixed up. Other than that we were very pleased. | Read Full Review
    9/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Charles Underwood
    I purchased a new Jeep Gladiator (demo model with 4000 miles) from Auto Nation earlier this year. Delivery after purchase was delayed a few days for them to supposedly repair an engine light that was illuminating. After driving only 150 miles since purchase the engine light came on again. I emailed and left voice mail message for sal | Read Full Review
    9/27/2023 12:00:00 AM | Google
  • ★★★★★ PAULA HERNANDEZ
    Ask for Nate if you ever need service work done, he’s great | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ Troy Bacon (TherealBacos)
    I decided it was time to upgrade to a new Jeep and the one I wanted was not available in Arizona. The team at North Phoenix was able to locate my vehicle out-of-state. It's the service of the team that keeps me comming back. Specially a huge thanks to my salesman Josh who worked so hard to get this done on my crazy time schedule. | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ Booboo Baggins
    | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ Sarah Marino
    | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ Tara Yazzie
    I was helped with an appointment but there was a mix up with my car and apparently the advisor helping me quit and I didn’t get a complete answer until 3 weeks and 2 days later. Everyone was nice to talk to but I just didn’t understand why my car paperwork was misplaced when I was calling and texting every other day. It is what it is | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ Ron Bodey
    Service prices are reasonable and the team is always nice, particularly Bri. If time and transportation allows, I suggest customers leave their cars in the morning for pick up later since it always cuts down on any waiting on site if something needs to be addressed. | Read Full Review
    9/25/2023 12:00:00 AM | Google
  • ★★★★★ Greg George
    Carl and the rest of the service department are rockstars! Carl made sure I knew what was going on every step of the way, and even the service director Mike Franklin got involved to help me out. I will always have my vehicle serviced here. | Read Full Review
    9/25/2023 12:00:00 AM | Google
  • ★★★★★ Harry Booth
    Very friendly and helpful staff. Service was fast and on time. Thanks | Read Full Review
    9/25/2023 12:00:00 AM | Google
  • ★★★★★ jeffa967823
    Dealership was nice, easy, and friendly, smooth transaction. I would definitely recommend it to my friends or anybody else. | Read Full Review
    9/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ Eric
    My service advisor was great! He was super friendly and made me feel like a friend. I didn't purchase my jeep from this location but if I ever buy another one, I will come here because of experience. | Read Full Review
    9/24/2023 12:00:00 AM | Google
  • ★★★★★ Patricia Valerio
    | Read Full Review
    9/24/2023 12:00:00 AM | Google
  • ★★★★★ jason lenz
    | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★★ Terry Montgomery
    Very pleased with their service dept. Mia got me in and out in less time than she promised | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★★ tony2246
    It is just a matter of who waits on you in the service department. You might get great service (Carl) or not so great. | Read Full Review
    9/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ Paul D
    | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★★ Dave Thomas
    Took a little longer (but that was expected ) due to the issue. Brianna was a rock star. Worked circles around everyone in drive that day. Kept me informed and was up to date on what was being done to my 1 ton dually. Furthermore, Nate (service advisor + also) was outstanding. He supported the staff and had great customer service | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Faces of the Forgotten
    Mia is awesome - awesome. She was very responsive, and did the digging to find out how to correct the problems with my truck. She didn't gloss over details, she figured it out. And then she noticed that the tire pressure was low as she was about to deliver the truck to me - and went back and filled up the tires. Excellent | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Greg Wynne
    Fantastic experience! Mia was great! | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Lisa Daitoku
    Very easy to book service and the text message feature was very helpful | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Alysia Galvan
    Amazing experience from finance to sales Jose was amazing and helped me get into the car I truly wanted answered any questions I had definitely will recommend this location | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Jimmy N
    Great service and friendly associates | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Michael Pettingill
    This dealership made the buying process easy. Jose was fantastic. He helped me find the perfect truck. I will use them again and would highly recommend this dealership to anyone. | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Carol Rupprecht
    | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Alex Sanford
    Nate was an outstanding employee who showed great respect for his job and his Customers.. all around it was a 10 out of 10 experience | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Twila Chambers
    Every visit is excellent. Service reps go beyond duty. | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ dan.saunders
    I needed recalls done on my 2022 3500 Dodge RAM. I called service and they got me quickly for the service and the work was completed that day. Nathan Kelley was great to work with, very professional. Thanks for the great service. | Read Full Review
    9/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ john andersen
    | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Holly Wray
    My Dodge Journey developed a progressively loud noise coming from the engine while i was out of town ( of course on a holiday weekend so i couldn't get it seen at a dealership). I had to drive back in that condition but luckily got an apt. At Auto N soon after returning. It took a long time to get me checked in & i assumed because of | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Javier Ayala
    | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Sandra Coil
    All staff are great and Mia is a great staffing | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Greg Blanchard
    Initially when I drove up I was very disappointed. I was the only customer in the service bay at the time but they were apparently all too busy to come see me. So I go in, talk to one person, do you have an appointment? Yes. With who? Name given. Oh hes over there sitting down ant his desk. So I walk over there . And the 1st | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Betty Goodwin
    My tec Nathaniel (Nat) customer service was excellent. Nat helped me along the way if getting my van fixed he was very informative on the process. Nat went above and beyond to give me the best prices that he could. He even tried fighting for my warranty to be covered although they rejected Nat still was able to give me the best disco | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Arturo Reyes
    | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Cute Cupcake
    Their service station needs help. It’s always disorganized and unresponsive. Doesn’t matter if you make an appointment, you’ll still be waiting all day, literally over four hours for an oil change. | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ xSnickleFrittzx
    | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Sean Dehlinger
    Don't service your vehicle here, because this AutoNation's Service Department doesn't know the law. My Ram is tuned, and I took it in to fix, under warranty, a broken visor and "Check Engine" light. I informed the serviceperson of the tune and asked that it NOT be overwritten without my permission. Because of the tune, the mechanic r | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Dinyelle Alder
    I communicated via online. The sales person was poised and pleasant. I live over an hour away. Common sense says to Do as much as possible via online/cell. I’m expecting a lump sum of $ w/in weeks. I thought I would start vehicle shopping now to have an idea bc my credit situation is what it is. ?? I asked Sales Rep to please Ru | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Sophia Hathaway
    Had a great customer service experience with my advisor Mia, they got my car problem fixed and properly mounted my car battery unlike autozone | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ Ronzthe1
    Friendly but overload with customers need more advisors. Got vehicle back same day so happy | Read Full Review
    9/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ Michael
    I will not use or recommend this dealer I was lied too by the service writer and the service manager was not someone that gave you any reason to believe that he was out to help you with any issues. After having my vehicle there for two weeks and did nothing. I had to have it towed to another dealer and they had it repaired in two day | Read Full Review
    9/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ Lamont Johnson
    Customer service was great. Good job Brianna | Read Full Review
    9/19/2023 12:00:00 AM | Google
  • ★★★★★ charles horman
    Service engineer was extremely helpful and courteous. Also got my vehicle taken care of in record time. I Thank You. | Read Full Review
    9/19/2023 12:00:00 AM | Google
  • ★★★★★ swatters
    Nathan did a great job checking me in and getting my car fixed quickly. He is very friendly and personable. I will be back! | Read Full Review
    9/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ Warren Willingham
    Steve handled everything as I expect. Very professional. | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Jason Sullivan
    Always buy the extended warranty service plan, when you purchase a used vehicle! Busy place, but I appreciated working with my Service Advisor, Steve! | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Catherine Berry
    Great service. Nate went above and beyond to make sure my Jeep had all of the services and repairs done that day. | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Stewart Chandler
    Paperwork is terrible. Two months since purchased vehicle still waiting for plates and title | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Rick Fresia
    I brought my Jeep in with an ominous Check Engine Light illuminated. I was able to secure a next day appointment, the issue was diagnosed right away, parts were shipped overnight from Los Angeles, and it was fixed the same morning that they came in. My service advisor, Nate, kept me up to date, and explained everything in easy-to-u | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Laura's Canal
    | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Wayne Konitshek
    | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ June Nelson
    Just thank you for always being there and for the great service you have always given. Your service writers are so polite and when you tell them it makes a noise and try to imitate that noise, no problem they always say like they heard my interpretation 100 times | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Oscar Guerrero
    Mia Lusk. Amazing service Rep! | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Chalesa James
    | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ lysah bee
    Got my 2022 Jeep Rubicon from Autonation so I now get my oil changed and car serviced with them, the are great at letting me know what’s going on with my car and very polite every time I go. | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Craig Palmer
    Brought my Daytona 392 charger in for a few concerns. Just want to give my service writer Carl Ross a shoutout for being a great guy to work with and going far above and beyond the level of service I have come to expect from run of the mill dealer service departments, he made sure everything got taken care of and quickly. | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Jaret Johnson
    Now that is has been 1 month since my purchase I can provide honest feedback without being coerced to provide a PERFECT 10 score on the feedback. 1. When I went into the dealership after negotiating online, I was met by the salesperson who was very nice. Unfortunately when the Manager was brought into the conversation, there was | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ goodlife1730
    Now that is has been 1 month since my purchase I can provide honest feedback without being coerced to provide a PERFECT 10 score on the feedback. 1. When I went into the dealership after negotiating online, I was met by the salesperson who was very nice. Unfortunately when the Manager was brought into the conversation, there was no g | Read Full Review
    9/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ Sokain Storm
    So this story starts 3 months ago when the seal on my axel started to leak on my jeep wrangler. I took it to them to fix. That time went fairly smoothly. But when we started to drive the jeep, the abs started acting up. Turns out the new axel was hitting the sensor meaning something was installed wrong. So I took it back to them. A | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Minerva Arrieta
    | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Jeff Tendick
    This review is completely honest and unsolicited. To begin, buying a new (pre-owned) vehicle from a dealership is typically not a very fun experience. Especially if you are trading in a vehicle. And this opinion was proved when we went "shopping" for a replacement vehicle. However, the experience at this dealership was nothing less | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Mark Mayo
    | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Stewart Chandler
    | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Armida Strong
    AutoNation Chrysler Dodge is a great place for service. Even though I have a Chevy they take good care of me and my car. I went to Midway Chevrolet once and will not go back there ever. | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ kurt keltner
    Mia, the service representative Was very nice and professional | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ patrick.cowie
    Every one involved helping me buy my wife a car was so wonderful I ended up buying myself a new truck too. Great job guys! Josh my sales representative answered all my questions and was so knowledgeable about everything. A+ CUSTOMER SERVICE! | Read Full Review
    9/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ oicatalin
    Nice location. Great team of sales people. Choices for everyone. No pressure and good prices. | Read Full Review
    9/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ azcards1
    My car was in for a door lock problem. The mechanic did not test his work. Carl the service rep told me after he worked with Carshield that after a week the lock didn't work> He made appointment to have it fixed. The service rep I'll give a 10 while the mechanic deserves a 2 | Read Full Review
    9/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ dnau
    Everything was great until it came to the hard sell on the extended warranty by the financial services person. . | Read Full Review
    9/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ joel
    Great expert diagnosis of the problems. Carl was very courteous and informative about the issues our vehicle had. | Read Full Review
    9/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Laberta Lee
    Great customer service from everyone, patient, understanding, and willing to work out numbers and choices. Not pushy, not demanding. We had an excellent experience. You will be very satisfied with your purchase ?? | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ David
    | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ Ray Flores
    I have filed a complaint with the attorney generals office. My car has been in the shop for a week and not even looked at. I was told they couldn't find a warranty for me and I have it in my contract. They never answer the phone and I don't get any call backs or text back from the director of service or advisors. I went in this | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ Valinda Shirley
    Took care our family vehicle. Thank you. | Read Full Review
    9/9/2023 12:00:00 AM | Google
  • ★★★★★ Kat C
    Mia helped my service my car, was polite and kept my updated on my car needs. | Read Full Review
    9/9/2023 12:00:00 AM | Google
  • ★★★★★ Mazen Esho
    Great customer service and great service for my car, they did a fantastic job and finished up fast. | Read Full Review
    9/8/2023 12:00:00 AM | Google
  • ★★★★★ GKS CMM
    I bought my 2022 Ram here it was the best experience buying a car ever. Everyone was friendly and respectful. No haggling no pressure, the vehicle was what was advertised. The price was as advertised. Finance department was superb. Cash buying is an option here, no finance pressure was the best. 20 people didn’t smother me when I got | Read Full Review
    9/8/2023 12:00:00 AM | Google
  • ★★★★★ jbaca624
    AutoNation could not be a worse company, I had a horrible sales experience, bought a full over priced warranty for 8k. I come to find out that they get around honoring it by telling you that general service items like a diagnostic test take 2 weeks. So you leave the car at the dealer for 2 weeks and they are so great to you they rent | Read Full Review
    9/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ rwp8
    The service was great. Very friendly and courteous. It was also handled promptly and returned clean and fresh I always enjoy the congeniality and professionalism of the team in performing their jobs. | Read Full Review
    9/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Gilbert O. Alvarez
    | Read Full Review
    9/6/2023 12:00:00 AM | Google
  • ★★★★★ Tim Thompson
    Service was completed on time and correct. | Read Full Review
    9/6/2023 12:00:00 AM | Google
  • ★★★★★ Chris Smit
    Great experience | Read Full Review
    9/5/2023 12:00:00 AM | Google
  • ★★★★★ Rayman
    Everything was well done and repaired completely. Customer service was polite and kept me informed. | Read Full Review
    9/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jacob Ramon
    | Read Full Review
    9/4/2023 12:00:00 AM | Google
  • ★★★★★ kelemvor2012
    Paid for services are fine and done reasonable time but warranty stuff needs to be diagnosed even when obvious and they want the car for 2 to 3 weeks with no chance of rental replacement bad buisness especially when i bought the truck from them as well as let them service everything dissapointing to say the least | Read Full Review
    9/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Ryan Hellman
    Never got paperwork. Called to give them to verify correct email, had to leave a message and never got a call back. Sales lady said I had two FOBs and only got one. Said she was going to put a smokers bomb in used truck and never did. She was not knowledgeable on Ram product either. Don’t like leaving bad reviews but I did not have | Read Full Review
    9/3/2023 12:00:00 AM | Google
  • ★★★★★ Angela Naydock
    | Read Full Review
    9/2/2023 12:00:00 AM | Google
  • ★★★★★ Sandi Felts
    Was able to get my Jeep in the next day. Got it back in a timely manner and was charged what I was quoted. Excellent service! | Read Full Review
    9/1/2023 12:00:00 AM | Google
  • ★★★★★ Susan Almy
    The serviceman Carl went out of his way to help me any questions I had any service he went above and beyond to help me to get my truck in and out in just a few hours awesome service | Read Full Review
    9/1/2023 12:00:00 AM | Google
  • ★★★★★ Stephennakao
    Never had any problems. Mia my service advisor always does a great job all the time | Read Full Review
    9/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Ktgerl
    Carl was amazing! He was very helpful and did a great job keeping me in the loop. | Read Full Review
    9/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Cordshaw
    All expectations met, pleasure to work with. Staff pleasant. Waiting area near and comfortable. Will be back for service needs. | Read Full Review
    8/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ oicatalin
    Nice experience. Good people, very helpful and knowledgeable. They give options and negotiate with me. | Read Full Review
    8/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ Krystal Ross
    Great experience all around! We have dealt with auto nation for many years and have always had a great experience. The sales people are wonderful finance managers, work hard to get you the best deal and the whole staff is just super nice and friendly. The place is clean and well organized would highly recommend. | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Joe Fortuna
    See Thomas Nicholas in service. Great guy. Great service. | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Carl Andersson
    Long process but felt accommodated throughout. | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Mike Creley
    Carl was great. Efficient quick service did not waste my time. Did what I asked for. | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Carl Andersson
    First vehicle purchase for me. Easy transaction. After 1 day my vehicle had issues and never got help from dealership. After 6 months of back and forth trying to have the dealer help me I decided to go straight to GM. The GM took care of the issue even though it was the dealer that dropped the ball I had to trade my vehicle in that h | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Manuel Torres
    Awesome service. My service advisor Carl provided great customer service. | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Fernando Silva
    | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Will Moskalik
    Outstanding customer service here. Do yourself a favor and save the headaches of other dealerships that take your money and don’t care. These folks are awesome and very helpful! Thank you Mia!! | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Jesse A
    I purchased my new car here and everything worked out. The service aftercare is excellent and provides peace of mind that any unexpected issues will be supported by the team at AutoNation. Highly recommend the warranty as it has super low deductibles and car service appointments are insanely expensive these days. | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Josh bilchik
    I just purchased my first ever car with Josh Hargis and he made the entire experience seamless and pleasant. If you're someone who is buying their first car and/or just anxious about the process in general come work with Josh! Not to mention I got a great price as well. | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Bryan Fulton
    I avoid car dealerships at all costs. I prefer to buy private party because of the shark type business practices of dealerships. I found a car I was interested online and it happened to be from AutoNation. Reluctantly, I decided to make an appointment to see it. Naomi, my sales person was phenomenal from the start with a smile and a | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ chmains
    Tina kept in touch with me regularly and kept me informed all along the process. They did excellent work and even corrected over 20 factory recalls for me! Highly recommend | Read Full Review
    8/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ Bernie573
    It is always a great experience when I bring my car and have Carl as my advisor. Always super nice and more than helpful. Thank you Carl! | Read Full Review
    8/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ oldhippie3021
    Very pleasant purchase in time, courtesy, and speed of purchase. Handled all aspects of the purchase and my concerns and needs. | Read Full Review
    8/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Michael Hunt
    Very Happy with this Dealership. | Read Full Review
    8/27/2023 12:00:00 AM | Google
  • ★★★★★ Joseph Williams
    Thank you for helping me and giving me the beat price on my car. | Read Full Review
    8/27/2023 12:00:00 AM | Google
  • ★★★★★ Mike Browne
    | Read Full Review
    8/27/2023 12:00:00 AM | Google
  • ★★★★★ Russell Grillo
    | Read Full Review
    8/27/2023 12:00:00 AM | Google
  • ★★★★★ Amanda Baron
    The service department handled my issue well. After initially saying it would take 3-5 days before they could even look at my car, they ended up looking at next day and communicated as soon as they knew the issue. There was a question on my warranty coverage and it was easily handled by Mia the service advisor. She was friendly an | Read Full Review
    8/27/2023 12:00:00 AM | Google
  • ★★★★★ Gregory Somavia
    Nick Fernandez was a great help. He listened and was able to help me tremendously. Definitely recommend him to anyone. | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ Adrian
    Mia from service department was great and professional, excellent service she helped me alot and always continued. | Read Full Review
    8/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ venkat.acml
    I like their service department esp. technician Carl Ross. He has been taking care of my car since 2021. Highly recommend him. | Read Full Review
    8/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Donald Toothman
    Wonderful service. Carl explained the procedure and advised me the approximate time that it would take. The extra mile by Carl was when I requested assistance programming Mr blue tooth to my phone. Thanks Carl. | Read Full Review
    8/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Maria
    Excellent service and experience overall (with care and understanding for our needs). Carl does an amazing job everytime. | Read Full Review
    8/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ Auto Nation Fan
    Tina is always professional and cares about her customers. She and the other staff are the main reasons why I take my vehicles to Auto Nation. | Read Full Review
    8/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ REALTYAFFILI8D
    Salesman NEVER mentioned JEEP was offering Employee pricing for everyone. I would have bought one that day from them! Instead... he let me leave the lot... I went to Larry H. Miller... sales guy mentioned the special and BOOM ... drove off in a brand new Jeep Gladiator. | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Brock Danielson
    Customer service was prompt and thorough. Service advisors were professional. | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Rylie Pederson
    Been going to this dealership for 2 years, since I purchased my 2021 dodge Durango here. Yesterday was hands down my best experience! Between a lovely lady with bright red hair and eyelashes and my tech Nick Fernandez. I feel bad not getting the gals name before leaving. | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ mariposa697
    My experience with Auto Nation has been the best! Thank you so much to all the team that made my experience a Great experience! | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Donald Toothman
    Thanks for the excellent service, and peace of mind. | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Jim Wood
    Not sure if the issue was resolved. They only balanced the tires, there was serious wobble at speeds over 60 mph And cool tempeture under 60° Serve writer was very helpful ?? | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Srinivasa Kolla
    Mia took care end to end process of my Pacifica Hybrid Van service and she is an excellent customer service representative and advisor. She kept me updated time to time on ETA and also took care warranty claims etc. She provided me upfront estimates and made-sure final bill is within original estimated amount. My car was washed and d | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ stanley bangs
    Carl in the service department went above and beyond taking care of the problems with my truck. | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Sam Jahani
    One of the best car buying experiences ever especially my sales person Jonny jahani was amazing!!!! | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Andrew Morrill
    I agreed to purchase a jeep gladiator here and booked a flight to phoenix from las vegas (I live in vegas) and even got a loan for the car. I was told the vehicle was being held for me (they even requested I send them my itinerary which I did and I would have put a deposit if requested), but they sold it to someone else after that .. | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Zoe's Life Dale-Alvarez
    This is second time I take my car here and both times the same terrible experience. The first time they took 4 days to call me and let me know what was wrong with my car. This time I left the place feeling so frustrated. They treat you like you are begging them instead of paying them for a service. I will never go here again even i | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Courtney Uphoff
    Service failed me on so many levels. I made an appointment and took my 2011 Chrysler 200 here (August 1st) as it was not driving right and the check engine light was coming on and off intermittently. They had my car for two weeks and did not even check it out until one week after having it (and I had to check in daily to ask about up | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Catalin Opritescu
    Great service like usually | Read Full Review
    8/22/2023 12:00:00 AM | Google
  • ★★★★★ Javier Collazo
    Great visit, thank you Carl! You are the BEST! | Read Full Review
    8/22/2023 12:00:00 AM | Google
  • ★★★★★ Holly Iannillo
    Great service, quick and efficient! Thank you Carl! | Read Full Review
    8/22/2023 12:00:00 AM | Google
  • ★★★★★ Scott Jones
    Confirmed purchases from Autonations North and they have been servicing my vehicles since 2007 | Read Full Review
    8/22/2023 12:00:00 AM | Google
  • ★★★★★ Eandsmurf
    Mia was awesome. She kept us informed with what was going on with our truck. When we mentioned something about the truck she was right on it wanting to help | Read Full Review
    8/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jay Williams
    I called today to ask for assistance regarding replacing the lightbulb in the headlight of my dodge charger. The gentleman in the service department told me that I would need an entire new headlight and would cost $1200. I then went to autozone and paid $23 for a new lightbulb and they installed it in 2 minutes and it works perfectl | Read Full Review
    8/22/2023 12:00:00 AM | Google
  • ★★★★★ curt litmer
    Excellent service | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★★ Nayara Candido
    | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★★ Michael Paynich
    | Read Full Review
    8/18/2023 12:00:00 AM | Google
  • ★★★★★ Jan LaValley
    Auto Nation really took care of my car and got it done very quickly. Nick is the best service professional I have worked with! He kept me informed and everything was done very efficiently. He is the best! | Read Full Review
    8/18/2023 12:00:00 AM | Google
  • ★★★★★ Jake “Saiyan”
    | Read Full Review
    8/18/2023 12:00:00 AM | Google
  • ★★★★★ Cecil Shackelford
    | Read Full Review
    8/18/2023 12:00:00 AM | Google
  • ★★★★★ mark dziawura
    Mia the service writer was pleasant and accommodating. | Read Full Review
    8/18/2023 12:00:00 AM | Google
  • ★★★★★ jd4m2
    I bought my car in Orange County Calif. last year. Its a 2019 Mercedes Benz. I had moved to Phoenix since then. When I started getting messages that its time for inspection I started looking for Autonation places nearby. I found one and took my car. I just cant understand why the check oil light is still on after they supposedly hang | Read Full Review
    8/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ Hannah Martinez
    The parts and service department were very kind and well informative with all the questions I had makes me wish I had bought it here instead of somewhere else. | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ MJ Croz
    Excellent service! Nick always makes sure my Ram is in tip top shape. Really appreciate the service!! | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Michael Keyt
    Thank you Nicholas for your hard work and dedication to getting my wifes jeep repaired and fixed asap. Merry christmas to AutoNation and Nicholas. | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Fabiola Montes
    Thank you to Tina for the great service she’s the best! | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Alex Steuart
    Nick was very helpful and communicative. Best service tech I’ve had yet. | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Renee Phillips
    Update - response is garbage. They don't want to make this right or do anything. They just want people reading reviews to think that they do. First of all They have my number; the service manager was supposed to call me anyway and never did. Figuring I'd give them the benefit of the doubt I called the number as indicated in the reply | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Ashley Toliver
    | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ Robert Refvem
    Warranty replacement on the passenger side Active Head Restraint headrest which had spontaneously deployed. Made the scheduled appointment with Service Advisor Nicholas Hernandez to allow for securing the needed headrest through parts. Repair was completed on the day of the appointment and dealer provided transportation between my ho | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ Adrian V.
    Great experience, great communication and exceptional sales support from Mike G. !!! Would highly recommend and use again. | Read Full Review
    8/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ az297
    Mia, Service Advisor and John in Parts Dept. were both excellent and a pleasure to work with. They answered questions, were knowledgeable, responsive, returned calls promptly, and courteous. Thank you both for being the best at your jobs. | Read Full Review
    8/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ Rachel Gaddie
    I won’t lie my first experience with Autonation 1 1/2 years ago was not good. Upon arrival to the dealership on 8/15/23, due to issues with our previous vehicle, I was informed there was new management. The new team and staff members went above and beyond to make sure that my husband and I were comfortable, and to find us a solution | Read Full Review
    8/15/2023 12:00:00 AM | Google
  • ★★★★★ Robert Waid
    | Read Full Review
    8/15/2023 12:00:00 AM | Google
  • ★★★★★ Arte Conforti
    Very courteous and helpful. They took care of me even though I didn't have an appointment. | Read Full Review
    8/15/2023 12:00:00 AM | Google
  • ★★★★★ Heather McQuay
    Great customer service service today. Went in for an oil change today and although they were extremely busy, Carl took the time to answer all of my questions. Highly recommend their services. | Read Full Review
    8/15/2023 12:00:00 AM | Google
  • ★★★★★ mike accettura
    Horrible. Where to begin. From the very beginning. Went there to check on my car, that was towed there. The very unhelpful service rep said he had no record of it and suggested that I wander around the parking lot to look for it. Seriously. The car was there for 3 weeks and despite our suggestions as to what we thought was wrong with | Read Full Review
    8/15/2023 12:00:00 AM | Google
  • ★★★★★ James Sigler
    Josh my sales consultant was amazing and helped me tremendously in making a big decision to my car purchase. He is a rock solid 10 | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ David Hoelzinger
    Have had 6 Jeeps serviced here over the years, and appreciate all the good work they've done. Carl got me through my Diesel recall blues, and now looking forward to a smoother ride with my Grand Cherokee Trailhawk! :-) | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ shadrick
    Start/Stop Engine light was hard to narrow down the specific cause. Nick kept me informed as the Service Technician worked with Chrysler to determine the cause and make the repair. | Read Full Review
    8/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ Benjamin.austin82
    I went in on Sunday unsure of what brand of truck I wanted. José let me test drive a Tundra, GMC, Chevy, Dodge Rebel, and even tried to get me in the Grand Waggoner. After Jose got to know me and what I was looking for, he recommended a Chevy Crew Cab that just came in. I came back Tuesday, and his buddy Pedro was working. Awesome cu | Read Full Review
    8/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ Tarn Sanger
    Solid service department | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ Mike
    Mia was awesome kept me informed on everything that was happening with my Ram | Read Full Review
    8/13/2023 12:00:00 AM | Google
  • ★★★★★ Rudy Redondo
    Carl Ross is the absolute man. Very knowledgeable, very reliable and honest. Definitely top tier! 5 stars across the board | Read Full Review
    8/13/2023 12:00:00 AM | Google
  • ★★★★★ Renee Phillips
    Been servicing the minivans that I bought here since 2013. Over the past 3 years every visit is a hassle. Last week - Another nightmare visit. Took me almost 3 weeks to actually get an appointment for my last prepaid oil change. Website didn't work. When I called the main service line, multiple times, it hung up on me. I left no | Read Full Review
    8/13/2023 12:00:00 AM | Google
  • ★★★★★ Aaron C Brown
    Ask for Tina in the service department and you will have an amazing experience. | Read Full Review
    8/12/2023 12:00:00 AM | Google
  • ★★★★★ Dan Hammer
    I came in for an oil change / tire rotation and was in and out in an hour. All of the service team members were friendly and courteous. | Read Full Review
    8/12/2023 12:00:00 AM | Google
  • ★★★★★ Darryl Beam
    Great! | Read Full Review
    8/12/2023 12:00:00 AM | Google
  • ★★★★★ Leunam Flores
    | Read Full Review
    8/12/2023 12:00:00 AM | Google
  • ★★★★★ Randy Schiller
    | Read Full Review
    8/12/2023 12:00:00 AM | Google
  • ★★★★★ nicholas rudnick
    Had the pleasure of being helped by Patros today. I couldn't be happier with my purchase and appreciate all of the Patience and Professionalism! If I ever need another vehicle or know amyone who does ill definitely send them your way! | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ Ben Austin
    I went in on Sunday unsure of what brand of truck I wanted. José let me test drive a Tundra, GMC, Chevy, Dodge Rebel, and even tried to get me in the Grand Waggoner. After Jose got to know me and what I was looking for, he recommended a Chevy Crew Cab that just came in. I came back Tuesday, and his buddy Pedro was working. Awesome cu | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ Karina Panov
    Excellent service! | Read Full Review
    8/10/2023 12:00:00 AM | Google
  • ★★★★★ Jake Stephens
    I had a great experience here. Dan was my sales man and he was great! Buying a car always feels stressful I think but Dan made me feel completely comfortable and there was no pressure from him. After the test drive there was no pressure to run and do a credit check and get finance involved. While I was waiting for the finance stuff i | Read Full Review
    8/10/2023 12:00:00 AM | Google
  • ★★★★★ Sally Ramos
    I have excellent service on my vehicles every time. Thank you | Read Full Review
    8/10/2023 12:00:00 AM | Google
  • ★★★★★ G&R Scott
    We purchased our 2022 Jeep Gladiator, Texas Trail from here, our Sales Guy Patros was one of the best sales guys we have ever worked with. well informed, patient, had all the information we needed, not pushy. We'll defiantly be back to see him for our next Jeep. Definitely recommended. | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Gaetano Cantalupo
    | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Mitchell Swope
    Carl is a great guy who truly wants you to be driving down the road with no problems. | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Thomas Kaufmann
    Nickalos thomas ,the service advisor , has always been able to get my truck service in a timely manner. I always have a good experience. This is my 3rd truck purchase from there. | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ ted heinzerling
    | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Paola T.
    Very professional! Very welcoming! We had a great shopping experience. We recommend this dealer | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Troydwarren
    Maintenance was awesome and effortless. Carl was very professional and entertaining. Everything went as smooth as promised. | Read Full Review
    8/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Haowen Fan
    Don't be deceived by the test drive promotion of RAM 1500 on their website. You will never receive the gift card after long drive across town. They just kept saying no manager on site and asked you to come again. How does it make sense that if you visit them again then the manager is suddenly available? Also after you leave, you will | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Gabby Perez
    If i could I would return the whole car back. I recently purchased a vehicle with their dealership and everything was done so fast the day or purchase. I was told I would get my contract with Ing 24 hrs i didnt .. I asked for it 4 different times from the sales person who helped me and always had an excuse. They originally took a cop | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Mike Murdock
    Great service. Dropped my Jeep off for a routine oil change & Brakes. Got a lot of other things done for an affordable price. Noticed my car ran so much smoother upon leaving! | Read Full Review
    8/8/2023 12:00:00 AM | Google
  • ★★★★★ Amy Klein
    Mia was wonderful! | Read Full Review
    8/8/2023 12:00:00 AM | Google
  • ★★★★★ Stan Kinworthy
    My service advisor was great. His name is Nicholas. He made sure everything about my truck was working properly. | Read Full Review
    8/8/2023 12:00:00 AM | Google
  • ★★★★★ Amyk
    Mia was the best! She was very kind and kept up with great communication! Thank you! | Read Full Review
    8/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ Tania Lopez
    Oportunistas, abusadores y mienten sin escrúpulos para venderte | Read Full Review
    8/8/2023 12:00:00 AM | Google
  • ★★★★★ Patrick
    Always have a wonderful time working with their service staff. Carl on this last visit was a real pleasure to speak with. | Read Full Review
    8/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mistydeluca
    Easy to work with and upfront and honest. Great sales people as well Thank you!! | Read Full Review
    8/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Randy McNurlin
    The work on my Jeep came in under the estimated price and quicker than quoted. | Read Full Review
    8/6/2023 12:00:00 AM | Google
  • ★★★★★ Aida Smailagic
    | Read Full Review
    8/6/2023 12:00:00 AM | Google
  • ★★★★★ Michael Most
    I went into the dealership with no intent to buy. I was looking at the 2023 TRX Ram 1500. After dealing with Josh the salesman and finance. I decided to purchase the truck. The deal was fast and easy. It couldn't have gone any better. Thanks Mike Most. | Read Full Review
    8/6/2023 12:00:00 AM | Google
  • ★★★★★ Joe Verdugo
    Great customer service. | Read Full Review
    8/6/2023 12:00:00 AM | Google
  • ★★★★★ Darlyn Catarroja
    Good service | Read Full Review
    8/4/2023 12:00:00 AM | Google
  • ★★★★★ Quay Gates
    Nick Fernandez was a great service associate. He helped me get my 2020 1500 limited, repaired and back on the road, super fast service. Can't ask for more. Thank you. | Read Full Review
    8/4/2023 12:00:00 AM | Google
  • ★★★★★ rdmhsanha
    Nicholas Thomas has been my service advisor for over five years. He is very knowledgeable about all service requirements of my all my vehicles. | Read Full Review
    8/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ joel
    Carl is one of the best out there. He and his team got our van back to us the next day. In our line of business, if it isn't on the road, it's not making us money. We greatly appreciate the fast turn around. This wasn't just a simple oil change. It was several fluids, lights, alignment, and a few other things. THANKS ! | Read Full Review
    8/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Freddie B
    Okay this review is not about Carl my service advisor. He was AMAZING and if you need service make sure to talk to Carl Ross. This rating is for everything else I dealt with at the dealer. I had bought extended warranty when I bought my car brand new in 2018. It wasn’t put into the system right and so when I went to use it recently I | Read Full Review
    8/4/2023 12:00:00 AM | Google
  • ★★★★★ Mannyz Palomo
    The staff was very helpful and professional. | Read Full Review
    8/3/2023 12:00:00 AM | Google
  • ★★★★★ anitac1980
    Been going to this dealership for 8 years and always had great customer service. Thank you. | Read Full Review
    8/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ desertpaintingandrepair
    Tina in service is amazing. She’s been my service advisor for over a year. I’ve been in three time with issues with my aging truck. She’s been able to find parts that are discontinued. She makes sure my truck comes back looking better than when I brought it to her. She’s even gone as far as to have them hand wash my truck because of | Read Full Review
    8/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ sharon
    Nicholas Thomas was a wonderful service manager! He was helpful beyond helpful! Kind, knowledgeable and a pleasure to work with! | Read Full Review
    8/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ KESHA REED
    | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★★ Carl Lindsey
    Amazing service ! | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★★ Travis King
    The Service Department is lacking at best. The main problem is that when you schedule servicing for a recall repair, the call rep who schedules that servicing has no way to confirm or know whether the parts are in stock to complete the recall repair. And so you take time out of your business schedule to drop your vehicle off only to | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★★ Troy Mitchell
    The buying process was smooth and the sales team was excellent to work with | Read Full Review
    8/1/2023 12:00:00 AM | Google
  • ★★★★★ Tina Tachell
    Great service! | Read Full Review
    8/1/2023 12:00:00 AM | Google
  • ★★★★★ Tahirha Beloved
    | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Abe L
    Worked with me on an issue I had. Good customer service and the new Management is great. | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Keyeala Garvin
    I am a first timer here and they made my experience so easy. Everyone was nice and respectful. The staff also made me feel really comfortable. | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Steven Larson
    Service writer was excellent. Really cared about me as a customer. Took care of my safety issue and got me back on the road promptly. | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Kathy Burlingame
    Awful experience! | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Samantha Lidy
    I have a Dodge journey 2020 and at 85000 mile the transmission goes out right before my birthday so June 22 the company had to tow my car so they can fix it and see if it's covered by warranty. They only let you get answers from one person who ever is assigned to you. So Tina never gives updates or callbacks. My car has been their th | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Lenore Abbott
    Mia was fantastic. Professional and detailed. She kept me updated throughout the day. | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ Stan Kinworthy
    My service advisor was great. His name is Nicholas. | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ Kenneth Bruning
    Nicholas was the best Representative I've ever worked with. His memory is extremely sharp and he's professionally courteous. He's very impressive, thank you for the great service! | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ Gregory Somavia
    Nick Fernandez was a great help. He listened and was able to help me tremendously. He also helped with the warranty coverage as well. Definitely recommend him to anyone. | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Ford
    Their service department is A+. Carl got my vehicle in & out in a timely. I will take my vehicle here for any needs in the duture | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ Nick Young
    A terrible experience. They kept my car for 3 full days, without a loaner car, and the end result was an oil change. I asked them to fix other issues and they told me that they didn’t “experience” those problems. Rather than calling me to discuss the issues and actually try to troubleshoot, the dealership just kept my car for 3 day | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ Kenny Swiger
    I went in to look for a 23 challenger everyone was very friendly and worked to get the numbers to where I was comfortable with | Read Full Review
    7/29/2023 12:00:00 AM | Google
  • ★★★★★ Dina Hill
    Nicholas is fantastic and very personable Recommend him every time | Read Full Review
    7/29/2023 12:00:00 AM | Google
  • ★★★★★ ROBERTO ORTEGA
    Friendly and courteous service. | Read Full Review
    7/29/2023 12:00:00 AM | Google
  • ★★★★★ rob ACUNA
    Scheduled service was done on time and Service Advisor Mia kept me up to date on the status which I really appreciated. Great job! | Read Full Review
    7/29/2023 12:00:00 AM | Google
  • ★★★★★ Sophia Rizk
    "I had an exceptional experience with Nicholas Thomas who assisted me during my car service. He displayed a high level of expertise and professionalism throughout the entire process. Not only did he efficiently diagnose and fix the issue, but he also took the time to explain the repairs in a way that was easy to understand. His frien | Read Full Review
    7/29/2023 12:00:00 AM | Google
  • ★★★★★ Jennifer Ferrer (Comida Crujiente)
    We purchased our jeep from Bill Luke, but I much prefer the service at AutoNation Chrysler Dodge Jeep. It is much less crowded, and the service is exceptional! We really liked Nicholas, he is so friendly, took the time to ask the questions in order to properly diagnose issues we were having with our 2019 Jeeo Cherokee, and explained | Read Full Review
    7/29/2023 12:00:00 AM | Google
  • ★★★★★ Elizabeth Chavez
    Comfortable waiting room, clean restrooms, and Nick was great, working with him and Mia has been very pleasant. | Read Full Review
    7/29/2023 12:00:00 AM | Google
  • ★★★★★ Jacob Liscom
    | Read Full Review
    7/29/2023 12:00:00 AM | Google
  • ★★★★★ Chris
    I had a great experience at Auto Nation Jeep. Theo was thorough, professional and great to deal with overall. I will definitely go back for my next vehicle purchase. | Read Full Review
    7/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jcsff
    I’m really happy with the Ram 2500 I bought here. It needed a couple of things and they took care of it for me. Very happy. | Read Full Review
    7/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mihai Sucilea
    Very good experience ,Emilie Sullivan was very professional and treated me very well, in the end I proposed my deal and it was accepted, no drama, I strongly encourage those who are interested to contact Emilia | Read Full Review
    7/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Van Smith
    Excellent service and hospitality. Professionals. | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Leonard Scott
    My service advisor kept me in the loop about the progress and set realistic timeline and cost expectations with me early in the process. The repairs we completed as communicated, and so far, all is well! | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Sedrick Dates
    The rep that assisted me yesterday was remarkable! She greeted me, took ownership as I did not have a person assigned to my appointment. She was sure to recap as well as set realistic expectations. She checked in on me at various points throughout my visit and did it all with a smile on her face. | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Mihai Sucilea
    Very good experience ,Emilie Sullivan was very professional and treated me very well, in the end I proposed my deal and it was accepted, no drama, I strongly encourage those who are interested to contact Emilia | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Sean G. Lusk 480-252-1320 NMLS #626150
    I recently had the absolute pleasure of receiving service from Autonation, and I am overwhelmed by the level of professionalism, knowledge, and quality of work offered. Among the team, Service Advisor Mia Lusk stood out as an extraordinary professional and a clear asset to the organization. My vehicle's rear axl locker sensor needed | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Keiona Fife
    The reps at the dealership( Daniel in sales and Max in the Finance department) worked really hard to get me out of my old car into a new one. And I’m grateful that they continued to work with me even through all the hiccups that had occurred. I was in a really messed up situation and they were caring and understanding and willing to | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Phillips Memorial C.M.E. Church
    | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Gurpreet Chauhan
    Theo was absolutely amazing in helping us get our new jeep and getting us the value we wanted for our trade in. I 100% recommend this dealer to anyone looking for a car. And also 100% recommend working with Theo if you want to get the deal done. | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Gabriel Mendez Jr
    Very professional and pleasant experience. | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Bill Swainey
    Great experience, great customer service and professionalism. A place you can trust with the care of your vehicle. | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★★ Denise Begg
    Great place ,mia was very helpful in explaining everything to me about my service . Thank you | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★★ Connie Padilla-Meraz
    Fast courteous and friendly! Carl is awesome! | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★★ Jose Alvarez
    Great experience from Nicholas! My service advisor is always above and beyond for my vehicle. Thank you | Read Full Review
    7/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ mikekautz55
    Attentive to customers needs & assisted each customer asap. Mia Lusk was associate who provided assistance & customer care to an exceptional level. | Read Full Review
    7/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Melissa Burg
    I ended up purchasing a used vehicle, a Kia Soul, after my own car died and got towed there. I feel I got taken advantage of due to that. I also instantly had to have things fixed on the vehicle and things still unresolved. The car stalled on me, however the service department couldn't fund anything wrong and the car died on me yet a | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★★ Kyle Elliott
    | Read Full Review
    7/24/2023 12:00:00 AM | Google
  • ★★★★★ Andriana Lewis
    They were very fast with repairing my car. They texted a car report which was amazing, I've never had that before. They were courteous, respectful and very helpful. ?? | Read Full Review
    7/24/2023 12:00:00 AM | Google
  • ★★★★★ irishdoc779
    Extremely helpful especially when we had issues with the cars. Very attentive to our needs to have everything corrected. | Read Full Review
    7/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ MeB
    I bought a 2018 dodge journey and it's literally the best car I've ever had | Read Full Review
    7/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ jshelley20
    Oil change service went great and went smooth and on time. Service advisor Carl did a great job . | Read Full Review
    7/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ jake page
    | Read Full Review
    7/23/2023 12:00:00 AM | Google
  • ★★★★★ LiLisa G
    | Read Full Review
    7/23/2023 12:00:00 AM | Google
  • ★★★★★ Gerald Bloss
    Great service and advisor. | Read Full Review
    7/22/2023 12:00:00 AM | Google
  • ★★★★★ sallyunderw
    Great service, Nicholas was great and our truck was done when promised. Very pleasant experience. | Read Full Review
    7/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ Josh Hammond
    The people were nice and knowledgeable and made the process easy to go through with. There was a long wait to get the process started that was not enjoyable. | Read Full Review
    7/22/2023 12:00:00 AM | Google
  • ★★★★★ Anthony Lomakema
    Quick, prompt. Took care of all my needs. | Read Full Review
    7/21/2023 12:00:00 AM | Google
  • ★★★★★ David Mesley
    My truck engine light came on and would not start. We were just leaving for South Carolina to move timing our trailer. Since the truck would not start I had it towed over a week ago today. It is still sitting in their yard not touched. I keep going over yo their shop and am told it could be another week before they can get to it. Not | Read Full Review
    7/21/2023 12:00:00 AM | Google
  • ★★★★★ Tracey B
    Nicholas is always great to work with! | Read Full Review
    7/20/2023 12:00:00 AM | Google
  • ★★★★★ Hunter
    Automation's service department was quick to supply my needs with the knowledge and customer service all dealerships should aim for. it was relief to find a dealership willing to help me in my unique situation as well as provide oem level practice. both Tina and Mia provided exceptional service. | Read Full Review
    7/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ Daniel Rosa
    Our salesman Josh was great! He took care of us from the moment we walked in the door. Made sure time wasn't wasted and kept us informed through the entire process. Made our experience buying a truck from AutoNation the best ever. | Read Full Review
    7/19/2023 12:00:00 AM | Google
  • ★★★★★ Nikki E.
    | Read Full Review
    7/18/2023 12:00:00 AM | Google
  • ★★★★★ Tony Palomino
    | Read Full Review
    7/18/2023 12:00:00 AM | Google
  • ★★★★★ Sandi Felts
    Said they would get it done that day and did. Excellent service with a friendly disposition. Told me exactly what needs to get done with no BS. Thank you Tina | Read Full Review
    7/18/2023 12:00:00 AM | Google
  • ★★★★★ Chris Suydam
    Nicholas Thomas has been my service advisor for many years now and has always taken exceptional care of me. He is a true asset to the Autonation service team. | Read Full Review
    7/18/2023 12:00:00 AM | Google
  • ★★★★★ Jayen Patel
    | Read Full Review
    7/18/2023 12:00:00 AM | Google
  • ★★★★★ degrande1
    Just like back in the days. A dealership that treats you with respect and listens. My guy Daniel was knowledgeable and on top of his game. | Read Full Review
    7/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ razielpb84
    Chris White took care of me start to finish. I love the truck. Ram 1500 Rebel! | Read Full Review
    7/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ gopalakrishnan.xx
    Little far from central Phoenix. But everyone did on time . Recommended for others as well | Read Full Review
    7/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ howendobler2019
    We bought this Dodge in Avondale and were told if we needed care done on it we could do it there, but no we now have to have care done at their location in north Phoenix over 28 miles away from the dealership we originally purchased it at. This is the second time this vehicle has been in the shop and both times they have kept the veh | Read Full Review
    7/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ ANTHONYNTAFOYA
    THREE VISITS AND 5 DAYS FOR HEADLIGHT PROBLEM! I dropped off my car utilizing the "night key drop" the day before my appointment so that the service department would have the car first thing in the morning in case they could get to my car before my 9am appt. I called at 9am to verify they had the car and to see when to expect it to b | Read Full Review
    7/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ Stephanie Schulz- Lahey
    Warning!! Watch that they don't try to sell you a useless warranty here. We purchased a car thinking we got a bumper to bumper warranty, come to find out 4 years later when we needed it, we don't have that warranty. All they gave us was an extension to our power train. So now we are stuck with a car we can't afford to fix. I have pu | Read Full Review
    7/18/2023 12:00:00 AM | Google
  • ★★★★★ Jim Flesch
    Tina went out of her way to help me out quickly when the battery in my Jeep. Thank you very much. | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★★ Melia
    I recently purchased a Honda Accord with Jose and worked with Max in finance. As a woman consumer making this purchase I felt like a PERSON. TREATED Top Notch. Jose is extremely personable. Max the same. I appreciate the attention to my purchase. I wasn't left unattended wo explanation. There was no pressure. I truly appreciate Jose | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★★ Nicholas Armstrong
    Customer service in the parts department went above and beyond , very humble and knowledgeable. I live in Tolleson, I’ll commute the extra 10 miles to this location solely due to the gentleman in the parts department customer service!! | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★★ Debjoti Sensharma
    Service advisers are friendly and knowledgeable. My go to for my Gladiator. | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★★ Red Dennis
    Very satisfied with my service. I was informed about so many things recording my car. I felt so safe & that I was in great hands with Autonation CDJR! I won’t trust anyone else with my car! | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★★ Jamie
    Nate was excellent and welcoming. Made sure he understood my concerns and requests for my Dodge Journey. I saw only new faces but one of the young lady advisors promptly greeted me at arrival, and got who I was assigned to. Great job Dodge AutoNation! I thought all service departments were run like yours and I am wrong! We walked out | Read Full Review
    7/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ samona.mcmillian
    Very satisfied with my service. I was informed about so many things recording my car. I felt so safe & that I was in great hands with Autonation CDJR! I won’t trust anyone else with my car! | Read Full Review
    7/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ Ray
    Recently purchased a vehicle from this dealership. The actual sales process wan't bad. The sales rep was friendly and helpful. The finance process was a little stressful, but that's always the case with me. However, my biggest problem happened after I left the lot. I purchased a PHEV which is always supposed to come with a charging c | Read Full Review
    7/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ justin french
    Tina in the service department was very helpful. She got me in and out the door in little time. Awesome place would definitely recommend to others. | Read Full Review
    7/16/2023 12:00:00 AM | Google
  • ★★★★★ Chia-Chun Wang
    | Read Full Review
    7/16/2023 12:00:00 AM | Google
  • ★★★★★ Corinne Bobbie
    The service department was great the guys and gals there took wonderful care of us. Super friendly, knowledgeable and willing to help | Read Full Review
    7/15/2023 12:00:00 AM | Google
  • ★★★★★ Greg Alvarez
    My Service advisor Nate was very attentive, Professional, and thorough! | Read Full Review
    7/15/2023 12:00:00 AM | Google
  • ★★★★★ Matthew Finitz
    Great sales and finance team! Good inventory and on-point prices. This dealership and team still maintain the traditional GOOD and FAIR buying experience. Super knowledgeable team too. They understand the customer and the market. My purchase was really enjoyable. | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ Keith Henderson
    It's good to deal with a senior advisor for a change | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ Rahul Goyal
    I have been getting my Jeep Wrangler serviced at the AutoNation dealership for last 5 years. I must say they have always done their best to get the things done in a meaningful and appropriate manner. The service advisor (Carl Ross) and his team has consistently gone above and beyond in taking care of things. While I have seen other a | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ Violet Squad
    I appreciate this dealership! I brought in my Jeep on a Saturday, not scheduled, and was leaving for a week vacation that following day. Mia, my service associate, was friendly and was able to get my vehicle back to me that afternoon. Thank you so much for the speedy service! | Read Full Review
    7/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jesse Ortega
    | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ Chris H
    My car was serviced and had a few recalls on it, and they fixed all my issues. Carl was very professional and knew I needed a rental for work and he got me one. He was awesome and I will be taking my car here for everything from now on. Tempe AutoNation was no help at all. So Thank you to Carl and the service crew. Only complaint is | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ Jim Waddell
    | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ Tom Kearsley
    I set up an appointment for an oil change and tire rotation. I also requested that they check into a surging when the gas pedal is pressed slightly. When I showed up, I was told that they could not diagnose the surging issue and I would have to leave it for 3 to 4 days because they were busy. I set this appointment up weeks in advanc | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ Nic W
    I regretfully made the decision to purchase a used vehicle from this dealer, and it will unquestionably be my first and last encounter with them. During the test drive, I immediately noticed the weak and insufficient cooling of the AC. I made it explicitly clear that if they couldn't rectify this issue, I had no interest in proceedin | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ jpwaddell
    The customer service representative for my oil change had very minimal knowledge. The training program for these people must be very poor. I asked 2 minor technical questions which she was unable to answer or ever translate to a technician. I was not allowed to talk to the technician either. Very dissatisfied and will never go there | Read Full Review
    7/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ raymond walker
    They did a awesome job | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★★ James Walsh
    | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★★ 2nd Amendment Rox
    Good job Nick at AutoNation. They did a really good job and had really good communication. Thank you and we'll see you again I'm sure! | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★★ Mat A
    Nick F in the service department has taken care of several of our fleet vehicles. They are always upfront and honest about pricing, and are willing to go the extra mile to make things happen. | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★★ Elvira perches
    | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★★ Lorena Urias
    | Read Full Review
    7/11/2023 12:00:00 AM | Google
  • ★★★★★ Susan Smith
    Thanks Carl, Great customer service. | Read Full Review
    7/11/2023 12:00:00 AM | Google
  • ★★★★★ Luin Herrington
    | Read Full Review
    7/11/2023 12:00:00 AM | Google
  • ★★★★★ Guest2
    Sale's manager was very accommodating and inviting and helped me get the price right and a Navy veteran. Josh, my salesman was very knowledgeable and well trained in the technical spec's of the vehicle I purchased . Melanie, well, she is just the nicest young sale's lady in the valley. Financing was the fastest I have ever used and n | Read Full Review
    7/11/2023 12:00:00 AM | Google
  • ★★★★★ Ed Hannifin
    Small service department and a bit hidden on the dealership lot but clean and well run. Carl Ross is a very personable but professional services writer and communicates very well with updates on timeframe. Prices are average for dealerships. | Read Full Review
    7/11/2023 12:00:00 AM | Google
  • ★★★★★ Mimrville
    So far everything has been just as promised have had oil change and basic maintNce | Read Full Review
    7/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ tmburr69
    Just purchased a new 2023 Ram 1500. Great truck. very comfy yet still powerful. All my friends and family love it. Naomi was easy to work with and got really close to an optimum price out the door. Even matched my finance rate from my credit union Looking forward to many years of satisfied driving.. | Read Full Review
    7/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ johnjschmitt
    When I had my bad experience in Mesa at AutoNation, The GM at this location reached out to me. and tried to do whatever it would take to make it right. He has since moved on. I should have know the honest, respectable and professional manners left when he did. They sold me a RAM 3500 they claimed would tow up to 21k. I have had probl | Read Full Review
    7/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Leon Marquez
    This place abuses employees in the service department. This equals high turnover, so don’t expect quality. UNIONIZE! | Read Full Review
    7/11/2023 12:00:00 AM | Google
  • ★★★★★ rlamotte
    great people and seemed to really care about my needs and what vehicle I wanted. | Read Full Review
    7/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ mikenheather72
    The service department has been great anytime we use them. Oil changes get done QUICk, and the one time we had a major mechanical issue they handled it very well. | Read Full Review
    7/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ wahlborgelectriccompany
    So, it is due to this dealer off Bell Road and I 17. These folks have taken great care of my vehicle. I'm happy with this dealer in so much as to go and purchase 2 more vehicles from the Auto Nation group. I put a lot of trust in the people who look after my vehicles and these folks have done a great job for me. Carl- is my service a | Read Full Review
    7/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mq1009
    Had a recall which required parts changed and it was completed by next day. Fast service | Read Full Review
    7/10/2023 12:00:00 AM | DealerRater
  • ★★★★★ macbee421
    Karl was friendly and the staff was thorough in finding the repairs needed on for my Ram 1500. | Read Full Review
    7/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Maggie Chinea
    | Read Full Review
    7/9/2023 12:00:00 AM | Google
  • ★★★★★ Kimberly Chavira
    I took my van into Auto Nation on Bell Road do to ticking in the motor and a few other items to have them check. I knew the ticking in the engine could lead to worse issues by the research I had done. Nick was my service rep and he was honest and upfront with me regarding the time frame it would take to have it fixed. I decided to a | Read Full Review
    7/9/2023 12:00:00 AM | Google
  • ★★★★★ Marc Scholz
    We had a great experience with both Jonni (sales) and Heston (Finance). They were both accommodating and very open and honest. They were not pushy and very responsive to our needs making our experience easy and comfortable. I would recommend them to any possible customers. Thanks again from both my wife and I. | Read Full Review
    7/9/2023 12:00:00 AM | Google
  • ★★★★★ Adam Legere
    We bought a vehicle here last week and Jose was the man doing the work. He took us out in the car, got it cleaned and ready to take home along with showed us how the electronics worked. We set everything up including pricing and the exact vehicle prior to arriving. Time management could have been better as the car was still in the sh | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ Ronnie Lester
    Autonation always takes good care of my cars. The time for an oil change was a bit lengthy and I do wish that that washed the cars when service is done, but I would rather have items done correctly and communication clear than that! Great customer service! | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ 10mm socket
    | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ Alexis Larmay
    Carl is amazing, friendly and knowledgeable he got me in right away without having an appointment needed a new battery he is the only one I trust with my vehicle I was sad when he left the service department I’m glad he’s back | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ Richard Oakley
    Great customer service!! | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ debora zygner
    Very good experience Time to wait was accurate I appreciate Carl taking the time to explain information to me! | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ David Durant
    Friendly staff and very competitive prices. Made my truck buying process very easy. | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ Tiffany Beasley
    They were fast and efficient; customer service was respectful of our time and needs with our car | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ Karen Tribby
    Helpful, curtious, friendly, very attentive and would definitely use them on any future purchase. | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ Franchella Perkins
    The absolute WORST car dealership ever they will sale you a car that’s not properly functional will keep your car for over 3 months stating they fixed the issues but there just taking your money without fixing anything my car was brought in 8 times for the same issue and I haven’t had for 1 year yet! They offered to have me purchase | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ James Heaton
    The buying process was fine, similar to any other dealer in the valley. The non-stop issues with their follow up services (title, tags, registration) has been unbelievable. To start, the clerk never submitted for my tags and it took nearly daily communicating with the manager to get it straightened out requiring two temporary tags. T | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ schmidlinsr
    I appreciate how Nick answered all my questions and gave additional information that I found helpful. Thanks Nick! | Read Full Review
    7/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ jllucus54
    Great bunch of people everyone was very helpful I got the truck I was looking for with no headaches or hassles | Read Full Review
    7/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Kameron.kaples
    They were really motivated to make a deal. We did the entire deal over the phone before I went to the dealership and once I got there it was pretty simple. | Read Full Review
    7/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Sonya Sexton
    I worked with Emilie for my purchase, and she has been absolutely amazing! She answered all of my questions, and was very patient with me when I hit a couple of roadblocks during the process. She was always checking in to see if I had any further questions, and I really appreciate it. Thank you so much!! | Read Full Review
    7/6/2023 12:00:00 AM | Google
  • ★★★★★ Loren Reed
    From the first day I bought my Jeep it had problems with it. The heater needed to be replaced immediately. When I first brought it in they said they cleaned it but the heater still didn't work. When I brought it back they kept it for a month and told me many times that it wasn't their responsibility to fix it because I didn't want a | Read Full Review
    7/6/2023 12:00:00 AM | Google
  • ★★★★★ Cassie Hackett
    Best buying experience ever! The atmosphere was very comfortable, and there was no pressure. I will be back to buy again! Thank you! ?? | Read Full Review
    7/5/2023 12:00:00 AM | Google
  • ★★★★★ Teresa Preheim
    I went in to have a key fob programed. I was told it would take 1/2 hour and I had an appointment. It ended up that they could not program the one I already had but had to pay over $250 for one of theirs. I ended up spending over 2 hours on a 1/2 hour appointment and I can't return the original fob since I didn't get both pieces back | Read Full Review
    7/5/2023 12:00:00 AM | Google
  • ★★★★★ Scott Mars
    Thanks to the service team on programming my fob. | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ joel
    Good work Carl. Carl is honest and forward with the expectations, good or bad. But as they say, the team that stands behind him is the best. They work hard to support Carl and the service department. Thanks to everyone ! | Read Full Review
    7/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ mjb85308
    Carl was my service manager. Great guy, great communication. The vehicle was in on a recall for a day. Arranged a ride share to get me home after dropping off vehicle. Would have been a nice gesture to run the vehicle through the car wash. Especially since it was for a recall. | Read Full Review
    7/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ rose.cassidy
    I would recommend Autonation when looking to purchase. The sales and service departments make it easy to work with. | Read Full Review
    7/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ Michael Santschi
    | Read Full Review
    7/3/2023 12:00:00 AM | Google
  • ★★★★★ Heather Smith
    | Read Full Review
    7/3/2023 12:00:00 AM | Google
  • ★★★★★ Travis Nester
    Very good company to work with. I traded in my 2020 dodge ram and almost got what I paid for it. Got into a wrx sti and couldn’t be happier. Josh and max were great. Got me in and out quick. I came knowing what I wanted. Got a great deal and had to be the best car buying experience. Interest rates are the only thing that rubbed me wr | Read Full Review
    7/2/2023 12:00:00 AM | Google
  • ★★★★★ Dean Cameron
    The GM Joseph at this dealership is someone to do business with. 100% stand up guy. AutoNation is lucky to have this gentleman as part of their team! | Read Full Review
    7/2/2023 12:00:00 AM | Google
  • ★★★★★ Sean Leon
    The process was virtually stress free. Made the car buying experience enjoyable | Read Full Review
    7/1/2023 12:00:00 AM | Google
  • ★★★★★ Kevin Hall
    Brought our 2016 Wrangler in for a known issue and one potential issue. Carl did an excellent job of listening to my concerns, as well as letting me know what to expect. While they were inspecting the vehicle, they confirmed both issues and found another issue in need of repair. The technician even sent me a walk around video to show | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ Walter Leible
    | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ Tom Hull
    Made a same-day reservation for an oil change. Was in and out in about an hour. | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ Kelly Gustafson
    They fixed our vehicles a/c. It took more time than we liked and costed more than we wanted to spend. The people in the service drive were friendly and went out of their way to make things better price-wise & cost-wise. | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ Cheryl Miller
    | Read Full Review
    6/27/2023 12:00:00 AM | Google
  • ★★★★★ Cindy Rodriguez
    great service | Read Full Review
    6/27/2023 12:00:00 AM | Google
  • ★★★★★ thejackowskizoo
    Keep the oil change coupons in the e-mail, but add the tire rotation. Good completion time. | Read Full Review
    6/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ steve
    Nicholas was very helpful and friendly, explaining things about the truck that I did not know. | Read Full Review
    6/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Samantha
    I had a great experience with this dealership! Carl provided great customer service and the technicians treated my vehicle with care, which goes a long way!! I'd be glad to return to the dealership for maintenance of my vehicle!! | Read Full Review
    6/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ mike23srt
    Customer service was excellent. Carl is the best service advisor and always takes care of me. | Read Full Review
    6/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ pipewelder007
    So far all my experiences at this location have been positive and handled quickly and coplete. | Read Full Review
    6/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jess Montgomery
    Best car buying experience I've had in Arizona. After talking to Dan on the phone, I scheduled a test drive of the new Dodge Hornet with plans for just a test drive. I came in and met with Dan. We walked around the new Hornet and I decided to take it for a quick test drive. They rearranged the showroom floor and pulled the vehicle | Read Full Review
    6/25/2023 12:00:00 AM | Google
  • ★★★★★ Samantha McClellan
    I went to the dealership for a few things and each of my concerns were addressed well. Carl provided great customer service! Overall, I felt the service to my vehicle was done with precision and care!! I'd go to this dealership again!! | Read Full Review
    6/25/2023 12:00:00 AM | Google
  • ★★★★★ krista rook
    | Read Full Review
    6/25/2023 12:00:00 AM | Google
  • ★★★★★ Stefan Dyulgerov
    Correction to my previous review: That dealership worked really hard to deserve their 1-star review! I attempted to contact their GM a few times, called their service department repeatedly many times and never got the chance to speak to anyone there - either they disconnected the line when my call went though or simply noone picked u | Read Full Review
    6/25/2023 12:00:00 AM | Google
  • ★★★★★ KenH
    We were trying to get a new Chrysler 300C & AutoNation helped us out. They put Josh Hargis on it and he kept us informed all the way along the process. Josh notified us upon the new cars arrival, and they got it ready for us. Josh went through everything on the car and helped us out immensely. Thank you to Josh Hargis and The AutoNat | Read Full Review
    6/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ Charles Rogers
    I bought the best extended warranty they gave they yet still have a when your car where they car When gentleman told me that way they get around is making you have to go to a third-party to pay for it out of your pocket. Trucks been there a week and a half still haven’t decided what was wrong with it. They’re gonna send it to a Nis | Read Full Review
    6/24/2023 12:00:00 AM | Google
  • ★★★★★ Michael White
    It was busy but they processed me within a reasonable time and got the work done without to much wait. Staff was very professional!! Thanks | Read Full Review
    6/23/2023 12:00:00 AM | Google
  • ★★★★★ danjsimon
    The service was very quick and thorough and the staff and management were all very friendly. | Read Full Review
    6/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ nadineplittle
    Financing was a nightmare. Had to resign 3 times. Plus it took them forever to pay off my trade in. Needless to say I will not be going back to that dealership | Read Full Review
    6/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ hibbow
    Just say I am not very happy with what I went though for 10 days. No up dates , I had to call MYSELF I will not go back. | Read Full Review
    6/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ bryan dunkley
    Called Monday about 3:30 PM. Talked to Taz Asked for price on oil change for 2012 ram 2500. She said up to 107.00, I said I wanted full synthetic and it is a diesel, she said 107.00, I remined her full synthetic and it is a diesel, she said yes 107.00 plus tax, so I made appt. for Thursday. I was there early first in line, was served | Read Full Review
    6/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ Rachel Brooks
    Had the best experience with my sales representative. I gave 1 star because the finance department is by far the worst finance department I have ever dealt with. We came in with our own financing and they told us they wouldn’t take a check from our bank. The told us we would need to go through them and they can make the deal with our | Read Full Review
    6/23/2023 12:00:00 AM | Google
  • ★★★★★ Brooke Lashley (B)
    Carl in Service was great and very communicative about the service I was getting with my Jeep. By far best customer service! Thanks Carl! | Read Full Review
    6/22/2023 12:00:00 AM | Google
  • ★★★★★ Bawdenlb
    I had a hart time getting a hold. Of them they have to many go to voice manchien | Read Full Review
    6/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ chris petersen
    THE ABSOLUTE WORST CUSTOMER SERVICE EVER !!!!!!!!!!!!!!!! Nick Rodrigues is WORTHLESS as a service rep. My vehicle sat for four days and never got looked at . They would not answer any call or return any of my calls !!! People do your self a favor and stay as far away from this place as possible!!!!!!! | Read Full Review
    6/22/2023 12:00:00 AM | Google
  • ★★★★★ Greg Alvarez
    My Service advisor Mia was very attentive, Professional, and thorough! | Read Full Review
    6/20/2023 12:00:00 AM | Google
  • ★★★★★ Dragoon ABNINF
    It had been awhile since I went to AutoNation. The person that I used to work there with before had moved on after getting married. Went a couple of times since then and had sub par to ok experiences. Attitude and friendliness for was not present. Was more like you’re just there and that’s it.. so I have a free oil change so I might | Read Full Review
    6/20/2023 12:00:00 AM | Google
  • ★★★★★ Venkat V
    I got my car recall taken care by Carl Ross. I worked with Carl previously also. He always takes care of my car and answers all my questions. Highly recommend Carl. | Read Full Review
    6/19/2023 12:00:00 AM | Google
  • ★★★★★ N1koG87
    I have been coming here since I got my truck, and I have received the upmost respect and care by their team. Specifically Nicholas makes my trips worth while. Always speaks to my kiddos and always finds the best solution. | Read Full Review
    6/19/2023 12:00:00 AM | Google
  • ★★★★★ Nathaniel Fish
    | Read Full Review
    6/19/2023 12:00:00 AM | Google
  • ★★★★★ Krystal Haxton
    Came here the other day, after looking at cars for a days, knowing exactly what I wanted. The man at the front doors was immediately rude, asked “do I need something” welll yes sir, I’d like to see about that vehicle, he proceeds to tell me “than go see it” At this point I was already over him, it’s 114 degrees out and you think I w | Read Full Review
    6/19/2023 12:00:00 AM | Google
  • ★★★★★ Lauren.0417m
    I am still in the process of fixing a tire sensor issue but they are doing everything they can to help! | Read Full Review
    6/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ Screenname
    Nick in service worked with a third party to help get the parts I needed for my van and helped with the warranty when the third party wouldn't work with it. It took a while to get the parts because the third party didn't really know what they were doing. Once Nick worked with the manager at the third and got the parts, everything was | Read Full Review
    6/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ Gregory Yazzie
    Had regular service performed on my vehicle. Also with check and top off fluids option, but after checking engine, I discovered the transmission dipstick cap was loose. The coolant level, washer fluid were still low. Had to top off later. | Read Full Review
    6/18/2023 12:00:00 AM | Google
  • ★★★★★ MJ Croz
    | Read Full Review
    6/16/2023 12:00:00 AM | Google
  • ★★★★★ ccarlson1
    Carl Ross in the Service Department is the best in the business! Carl understands what customer service means. | Read Full Review
    6/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ chiquita5558
    Is close to my house and people are nice especially the service advisor Nicholas Thomas. I like the service but what l don't like they wash my car and made it dry in the sun and they didn't dry it with a towel, they left water spots on the car. But thank you very much! | Read Full Review
    6/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ David Owen
    This place is terrible… condescending finance department. Wasn’t willing to talk at all about financing options. They laid one document out on the table and said take it or leave it. I decided to go down the street to Autonation Ford, transferred the vehicle to them and finalized the deal. Bunch of clowns... | Read Full Review
    6/16/2023 12:00:00 AM | Google
  • ★★★★★ Chris Lewandowski
    | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ salvatore cutietta
    Worst experience ever at a dealer. Took in my truck due to it not starting after replacing the fuel filter. Advised them might have air in system and that purging air from fuel system should resolve it. Well, my truck was there a week and the first diagnosis was a fuel pump (with 20k from new, highly unlikely) the second answer wa | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ John Lacrosse
    They had everything I needed except 1 seal. I didn't catch the name of the guy behind the counter, but he was very helpful. | Read Full Review
    6/12/2023 12:00:00 AM | Google
  • ★★★★★ Stefan Dyulgerov
    Messed up my 2021 Jeep in service. The car leaks oil after an oil change with them and there is a smell of burning oil, which was not present prior to them servicing it. | Read Full Review
    6/12/2023 12:00:00 AM | Google
  • ★★★★★ Cathleen Clifford (Moonbeam)
    | Read Full Review
    6/11/2023 12:00:00 AM | Google
  • ★★★★★ Dino Pilato
    The service manager service person did not know much about extend the warranties. He led me to believe that he did, but he did not. He did not address the items I took the automobile in for. It will probably cost me another hundred dollar deductible to finish the work. They should’ve been done at AutoNation and I will be calling them | Read Full Review
    6/11/2023 12:00:00 AM | Google
  • ★★★★★ Gerardo G
    Thomas has been very helpful and understands the needs of my car. Best service advisor and will recommend to friends and family thanks auto nation Jeep, Dodge and Fiat customer for life… | Read Full Review
    6/10/2023 12:00:00 AM | Google
  • ★★★★★ Mona Raab
    The service guy Jason was great. | Read Full Review
    6/9/2023 12:00:00 AM | Google
  • ★★★★★ matt smith
    | Read Full Review
    6/9/2023 12:00:00 AM | Google
  • ★★★★★ oscar ortega
    they have good sale service but not good service after sales, after your buy they never solve the problems. | Read Full Review
    6/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Leslie Reeves
    I was told they would have my car for 5 days, turns out 5 looks a lot more like 14. Communication with the service advisor was minimal at best. Then to top it all off I was told by the service advisor if he didn’t get a good review he would fail. Well maybe do your job better and you would get a good review. We bought a first Dodge h | Read Full Review
    6/9/2023 12:00:00 AM | Google
  • ★★★★★ Troy Turk
    | Read Full Review
    6/8/2023 12:00:00 AM | Google
  • ★★★★★ Ricardo Bogarin
    Took really good care of me they have a lot of inventory too choose from I got my Charger RT and I’m really happy with it I recommend it | Read Full Review
    6/8/2023 12:00:00 AM | Google
  • ★★★★★ Joel
    Service technician Carl did a great job. Highly recommended! Advocated for me for warranty repairs and got me taken care of with spending very little money. Much appreciated. | Read Full Review
    6/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ jeff
    Came in for service, repairing my Jeep of 2 manufacturer recalls. Greeted promptly, told what was to happen and finished within time promised. Nothing but praise for the service team here! | Read Full Review
    6/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ jbaudanza
    Went in initially for a recall, car had a check engine light which was diagnosed. I was sent a text message with an optional choice to fix the check engine light. All communication was handled properly and well. 10/10 would recommend dealing with either service employee listed below. | Read Full Review
    6/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ Vatic
    I have been to this dealer multiple times and did NOT have a good experience but this time I went in for a simple oil change and have them look into why my A/C recirculation fan was not functional even though it was on but via the push button and the touch screen. They are was returned to me with oil change completed and parts on ord | Read Full Review
    6/8/2023 12:00:00 AM | DealerRater
  • ★★★★★ hotrats77
    Went in to see about getting a particular model and they helped me find just what I needed. Very good service. Everyone was helpful and took care of me. | Read Full Review
    6/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ Richard Cornejo
    I’ve had a terrible experience at this location until recently. There are a lot of service advisors that don’t care, aren’t knowledgeable and on top of it rude at this location. I unfortunately have had several rude and uncaring advisors BUT now I have NATE! He is a man with a hat and a goatee. If you guys are scared to go back or ev | Read Full Review
    6/7/2023 12:00:00 AM | Google
  • ★★★★★ Carl Genco
    | Read Full Review
    6/7/2023 12:00:00 AM | Google
  • ★★★★★ pquinta62
    First of all we had to make an appt just to drop the car off. No one looked at it for about 5 days, had to Call Tina the service girl a couple of times before she responded just to say she had no idea what was going on 2 days later called again still no idea what was going on, they did not know the whole time if my car was under warr | Read Full Review
    6/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ Gerber Collision
    On time and Jason was great with communicating and letting us know every step - Gerber Collision thanks you! | Read Full Review
    6/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Richard Cornejo
    I’m not going to lie to you guys. There are a lot of service advisors that don’t care aren’t knowledgeable and on top of it rude. I have had my car serviced here only because it’s the ONLY Autonation Jeep. I unfortunately had several rude and uncaring advisors but now I have NATE! He is a man with a hat and a goatee. If you guys are | Read Full Review
    6/6/2023 12:00:00 AM | Google
  • ★★★★★ Steven Nouzovsky
    Have been coming here for years | Read Full Review
    6/6/2023 12:00:00 AM | Google
  • ★★★★★ paynevj
    Everything went really well. Went in, told them what I wanted and left a few hours later with my dream car. Thank you! | Read Full Review
    6/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Shewhoisgreat
    Just went in for an oil change and tire rotation so I only have experience with the service department. Mia was helpful and get me in the loop for things like software updates and when my vehicle was done. | Read Full Review
    6/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Bahjat
    My service advisor Carl was great. He explained the process as to how and when we will be getting our car serviced. Although it was not the most optimal approach, Carl was on top of it and made sure that we understood the work done and delivered the car back on time. Very happy with Carl performance and honesty. | Read Full Review
    6/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ ERNIE.NAVE
    I am a satisfied customer. I have used this service center since 2002 for all my vehicles. | Read Full Review
    6/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ armstronganna091
    Nice Service team to work with and good follow up. Mia did a good job reviewing what my next service due was. | Read Full Review
    6/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ S.vasquez248
    The staff was amazing. They were quick and efficient and listened to everything I asked. They made the buying experience super seamless and easy. Would recommend to everyone! | Read Full Review
    6/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ Elizabeth Chavez
    | Read Full Review
    6/3/2023 12:00:00 AM | Google
  • ★★★★★ Elizabeth K
    The staff at the dealership were very nice - explained everything clearly, even in-depth finance questions. The most important - they did not pressure - there were extra options of buything things and they were simply showed to us, explained to us and then asked if we wanted or not. We chose no and that was that ! Very rare experienc | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ Clint
    I have bought multiple vehicles from this dealership and they have always been honest. It’s not like the normal experiences I have had at other dealerships where you’re there for hours and they send 2-3 different people out trying to make a deal happen. I was in this time and had a deal in 20 min. | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ nathan LW
    As a buyer located in Florida I was concerned the remote inquiry process would be an issue. These concerns were eliminated immediately though because of Autonation North Phoenix's professionalism and responsiveness. The sales rep Feven was extremely accommodating to my requests and quickly got back to me with whatever information I r | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ Adrian Valadez
    Very thorough, easy to work with, efficient and delivered as promised. One of the best experiences purchasing a new vehicle. | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ Medinajesus562
    Our experience was great , the financing department could’ve provided better customer service . But overall, it was good . | Read Full Review
    6/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Steve
    To begin with, when I booked an appointment to service my Jeep, the service was not booked as one of the free services I was offered when I purchased the car, but as a service I had to pay for. Fixed that myself. When I went to the dealership, they tried to up-sell me on an additional service, which is nowhere to be found on the Jeep | Read Full Review
    6/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ desbah3
    Customer service was amazing. Very helpful, took their time to help me find what I wanted. Paperwork was quick. Everything went smoothly. Def. recommend this dealership. | Read Full Review
    5/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ ANTHONYNTAFOYA
    Service Advisor Nate was knowledgeable and attentive to my service needs and understood the problem as I described them. | Read Full Review
    5/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ Frank Scavetti
    Tina was great.knew what I needed when I talked to her. Brought the truck in was done in a couple days. She kept in touch the whole time. | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ Natalia Carnevale
    Unfortunately I would not recommend getting services completed at this location. The customer service is not as one would expect. Not once but twice we had issues with our appointment. They were supposed to do a check over the entire car and we drove away with an empty inspection sheet. I followed up with them and they said if it’s i | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ Medranocrystal
    Excelent service,and a fun experience the lyft ride was of great convience and certainly highly appreciated’. My service advisor Jason Smith was very helpful , kind and very attentive ,I highly recommend auto nation. Thanks for the wonderful ,service and experience I look forward to my next visit, respectfully Crystal.M | Read Full Review
    5/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Dino Pilato
    The service manager service person did not know much about extend the warranties. He led me to believe that he did, but he did not. He did not address the items I took the automobile and for. It will probably cost me another hundred dollar deductible to finish the work. They should’ve been done at AutoNation and I will be calling the | Read Full Review
    5/30/2023 12:00:00 AM | Google
  • ★★★★★ steve butler
    Not enough room here for a legible review. I have bought well over 50 cars in my time and my advice to you is simple. Go anywhere else, besides AutoNation. Their word and written policies mean absolutely nothing. They are bullies with no regard for an individual customer. Do not even drive on the lot. You are a number to them. | Read Full Review
    5/30/2023 12:00:00 AM | Google
  • ★★★★★ russh64
    Service writer and system was excellent. Very convenient for a dealer oil change service. Also good price | Read Full Review
    5/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ sunwesttech
    I was very impressed with Jason my service adviser. He kept me informed of my jeeps progress and made sure I had transportation. | Read Full Review
    5/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ butch.kohs
    Quick to greet you. Service Advisor was friendly and professional. Work was done on time as promised and car was washed before return. | Read Full Review
    5/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ Woody
    Very nice service rep ??. I was surprised when they provided a ride home and back to the dealership. My Jeep was washed and cleaned. | Read Full Review
    5/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Amanda Montano
    I thank Jesus everyday that I purchased the Vehicle Protection Plan when I bought my vehicle from Autonation. It has saved me so much money in oil changes and tire repairs. The staff here at this location is so helpful and efficient! Don’t go anywhere else! These guys have it together, with knowledgeable staff and prompt service! | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ Bankstonarielle
    I appreciate the transportation accommodation and service advisor for keeping me informed about my vehicle. | Read Full Review
    5/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Michael Schnack
    Made an appointment for service, and when I arrived I was told that they couldn't work on it for 5 days. | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ Scott MacAlpine
    I was not able to book an appointment on line so I showed up for service and Tina squeezed my vehicle in and got me on my way quickly. She also took the time to explain to me what is covered in the service plan that I purchased when I bought the vehicle. That was something that the sales person or the finance person would do at the t | Read Full Review
    5/25/2023 12:00:00 AM | Google
  • ★★★★★ BV&S Construction LLC
    The young lady that took care of us in the service department was great! She was kind and courteous. | Read Full Review
    5/25/2023 12:00:00 AM | Google
  • ★★★★★ mzaharna
    AutoNation provided excellent service during my recent visit. The staff was friendly, knowledgeable, and efficient. I highly recommend their service department. Special thanks to Carl and Mia | Read Full Review
    5/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ LISAMJOHNSON524
    I took my Jeep Wrangler for routine oil change and received excellent customer service from Nick and team per usual. | Read Full Review
    5/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ cactus442
    Mia is a great addition to your customer service team. I arrived at the dealership for an oil change without an appointment, and she was able to not only fit me in, but had my truck ready and washed in 90 minutes. | Read Full Review
    5/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ writetovb
    Excellent service delivered by Nicholas Thomas and the repair staff on a substantial repair on my vehicle. | Read Full Review
    5/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ Knurlconnie
    The side window wouldn’t roll up in my Fiat. Jason arranged for a Lyft ride home after I dropped off the car. I was pleasantly surprised when he called to say it was repaired & ready for pickup. I have the extended warranty so it only cost $100. I asked Jason when it expires. He said “Never!” Thank you to all the fine professionals a | Read Full Review
    5/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ pastorstevebutler
    My friend got a fairly decent deal on a good car here on May 9. A 2022 Didge Cgarger Scat Pack. The car was much too powerful for her. She returned it, within the days and miles specified in the AutoNation, full refund for any kind of car, with no questions asked return policy. Joseph Asadi, the general manager, gave us a quite astou | Read Full Review
    5/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ TLahm
    I made an appointment to have my jeep serviced with Jason for Friday, May 19th at 7:30 am. After pulling into the service area, I was told they would have Jason out to meet with me. After waiting for 5 minutes, no Jason. I was then told that Jason was in a meeting with his manager and would be out to meet with me soon. After another | Read Full Review
    5/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ Matthew Frisbie
    Great service! The service shop quickly and effectively determined the root of the issue with my car and got it back up and running in no time. They worked with me in every decision to help find the most effective and affordable option and I'm nothing but grateful for their expertise. Jason was very professional and incredibly help | Read Full Review
    5/23/2023 12:00:00 AM | Google
  • ★★★★★ Billy Plant
    Traded in my 16 ram 2500 for a new 22 ram 2500, the process was smooth and Emilie was patient and understanding as I found my new truck. In finance, Michael made the process quick & seamless | Read Full Review
    5/23/2023 12:00:00 AM | Google
  • ★★★★★ Crystal Deines
    Jason Smith even answered question about a future purchase for a new driver. He also listened to prior experiences that wasn't so pleasant and made me feel heard and appreciated. | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Wyly Wallace (Wylygirl)
    | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ gina basinger
    They are all extremely helpful, especially if you are confused about anything and kind | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Gerald Carnaghi
    Knowledgeable and friendly Technician, great service | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Alexis Bartels
    My car failed emissions because there was an issue with my OBD sensor. This had been used at this dealership in February the last time. Even though they were not positive it was due to anything they had done, they took care of it for me. They had to order parts which took a little longer but Nicholas kept me informed as he always doe | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ John Rivera
    Great service, Carl always take care of me. | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Msalaz20
    They were very helpful and did everything possible to get me into my new gladiator. They all worked together as a team | Read Full Review
    5/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ dmadrid6969
    FINALLY A SERVICE ADVISOR WORTH KEEPING AND GOING BACK TO THANKS JASON SMITH I WOULD RECOMMEND HIM TO EVERYBODY | Read Full Review
    5/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ Michael Hardenbrook
    4 weeks they have held out vehicle and have done zero repair. No loaner car, promises to call warranty company never follow through. Lies and incompetence. The GM finally said he would make it right, we drove out to get a loaner car where they directed us. Now we are here, no reservation, no one over at the dealership will answer, in | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Jim Fishback
    I had a recall on my truck but was having problems because the part wasn’t available. AutoNation scheduled the truck and I called the day before to confirm the part was in before I went to the dealer and had my wife follow to pick me up. The transferred me to parts who confirmed the part was there. When I arrived in the morning I was | Read Full Review
    5/21/2023 12:00:00 AM | Google
  • ★★★★★ Brandoncammarota
    When I first bought the car two years ago I wasn’t really happy with my purchase but due to the service department I’ve gained to love and be truly happy with my car. Carl in the service department has always been honest he understands money can be a problem and helps out. He knows when it comes to cars I know what I’m talking about | Read Full Review
    5/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ wolf
    Carl the Service advisor I had for my for my appointment was very courteous, polite, and pleasant | Read Full Review
    5/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ ggmc6072
    The dealership was staff was very friendly, and the salesman Theo who took care of me, did a very good job of keeping me informed, and Theo also was very knowledgeable about the information he gave to me in regard to my vehicle. I had a great experience with the staff, and I had the pleasure of speaking to the GM. the GM was pleasant | Read Full Review
    5/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ Joshua Conforti
    Went into Autonation to take care of a few recalls on my vehicle. Upon arrival I was greeted, "checked-in" and directed on where to go. Mia was amazing. She got the info she needed, asked if I had any questions and had me on my way. I was late getting back to the dealership after work and Mia made sure to stay in touch with my throug | Read Full Review
    5/18/2023 12:00:00 AM | Google
  • ★★★★★ Cheryl McDonald
    Theo Thurman took very good care of me and was very professional, whatever wasn't right with the vehicle such as some sun damage, he arranged for me to have that taken care of within a couple of days it was done. He was very thorough every step of the way! there are some pits in the paint on the hood, which he told me I have to give | Read Full Review
    5/17/2023 12:00:00 AM | Google
  • ★★★★★ Bill Prosser
    Service advisor, Nicholas Thomas made the difference! | Read Full Review
    5/17/2023 12:00:00 AM | Google
  • ★★★★★ Joanne Stafford
    Great service experience. Scheduled appointment and I was in and out in the time frame expected for my service. Important on a Saturday morning. Thanks Tina and service team | Read Full Review
    5/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ Trent Young
    They have failed to learn the most basic principle for any car dealer. Never ever lie to your customer! I walked in the front door with full intention of buying a jeep wrangler Rubicon. The salesman was rather nice and polite. However, within 35 minutes the lies and deception started. Lied about that availability or warranty through | Read Full Review
    5/16/2023 12:00:00 AM | Google
  • ★★★★★ Branden Hooper
    My service advisor Nicholas is great! I had couple of recalls on my 2022 Ram that needed attention, Nicholas for months rescheduled me out every two weeks tell the parts became available. In my opinion this dealerships customer service went above and beyond. Thank you Branden | Read Full Review
    5/15/2023 12:00:00 AM | Google
  • ★★★★★ Nick Buchanan
    Service was great. Staff was friendly and had knowledgeable members on site. Took care of vehicles on site. Remained professional throughout experience! | Read Full Review
    5/15/2023 12:00:00 AM | Google
  • ★★★★★ Patrice Giddings
    Loved my experience here . | Read Full Review
    5/15/2023 12:00:00 AM | Google
  • ★★★★★ Cheryl Peterson
    Pleased with service received, from check-in with Nate to getting car after oil change and tire rotation. Even provided car wash. Communicated it would take extended time due to how busy they were (on a Friday) but offered ride w/in 10 mile radius. Found best days to go are Tuesday or Wednesday which I will do next time. | Read Full Review
    5/15/2023 12:00:00 AM | Google
  • ★★★★★ Ashley Pendleton
    4 stars only because they said it would take 2 hours and ended up taking 4. | Read Full Review
    5/14/2023 12:00:00 AM | Google
  • ★★★★★ Trent Young
    Awesome and rather perfect. Not one of my insurance companies favorite places… but their work, attention to detail, and customer service is flawless! | Read Full Review
    5/12/2023 12:00:00 AM | Google
  • ★★★★★ HowardHouseOfPaws PetiteMiniGoldenDoodleBreeder
    Nate was very helpful and knowledgeable. | Read Full Review
    5/12/2023 12:00:00 AM | Google
  • ★★★★★ Petey Torres
    First car I bought from them everyone was very friendly, Pedro helped me get into an amazing car great car buying experience will definitely be doing business in the future ! | Read Full Review
    5/12/2023 12:00:00 AM | Google
  • ★★★★★ Myllie Blanton
    | Read Full Review
    5/12/2023 12:00:00 AM | Google
  • ★★★★★ banksrandy12
    Got a new key reprogrammed and oil change done. Exactly what I wanted and nothing more. Would recommend. | Read Full Review
    5/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ seansmd
    Except treatment and process, Jose and Peter are great to work with. Transparent and direct. | Read Full Review
    5/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ MAX602
    Jerry took care of us from start to finish it was a great experience. Thanks | Read Full Review
    5/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ Brandon Robles
    Overall a very easy and pleasant experience. Had 3 recalls on the truck. There were no surprises and work was completed in quoted time. Only reason I'm not give 5 stars is they didn't have parts for one of the recalls, so I will have to make another trip to get the work completed. | Read Full Review
    5/12/2023 12:00:00 AM | Google
  • ★★★★★ Erik Hall
    My Wife and I bought our first new vehicle from them in 2007. We used them for all maintenance and services and absolutely loved them. But in 2021 we lost our lifetime warranty and max care because the vehicle had to be inspected every 5 years. The 5 year stipulation was not in our 2007 contract but in 2014 I was informed by my servi | Read Full Review
    5/12/2023 12:00:00 AM | Google
  • ★★★★★ Logistics MS
    good | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Rick Cozad
    Very professional thanks again | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Arlene Lamp
    Our service provider was Nick Fernandez and was very happy with the service he gave us. | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Melinda Ennis
    GREAT SERVICE!!! | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ brian
    Tina did a great job for us. Thank you. Tina, Tina, Tina, Tina, Tina, Tina. | Read Full Review
    5/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ pnoel26
    From the moment I walked in to this dealership everyone I encountered was friendly and helpful. Highly recommend this dealership to anyone looking for a vehicle. | Read Full Review
    5/11/2023 12:00:00 AM | DealerRater
Bigger slider photo 0 Bigger slider photo 1 Bigger slider photo 2 Bigger slider photo 3 Bigger slider photo 4 Bigger slider photo 5 Bigger slider photo 6 Bigger slider photo 7
of 8
close button