Airpark Dodge Chrysler Jeep

★★★★★ Brandy Comyford

After making my first payment on my jeep the check engine light came on. None of the maintenance had been done before it was sold to me so I walked out of there with 1k worth of service needs. Not even a week later and the check engine light is on again and it’s back in the shop. I haven’t even made the second payment and it’s been i | Read Full Review

9/26/2023 12:00:00 AM | Google

★★★★★ D B

I worked with Drew to get my Jeep. I highly recommend him. He was polite, helpful, respected immediately, and most importantly, didn't pressure me. All sales people should be as nice and accommodating as Drew is. If you need a Jeep, he's a salesman who will make your life easier. | Read Full Review

9/23/2023 12:00:00 AM | Google

★★★★★ Ronald Estrada

Going to the Dentist is More Pleasurable Than Dealing with Airpark Jeep This review is for Airpark Jeep (based on multiple conversation with John), John Otero (Service Manager) and Miles Robinson (Jeep Area Representative) Airpark Jeep- 1 Star -Per my conversation with John Otero, the dealership will need to get an approval from Je | Read Full Review

9/12/2023 12:00:00 AM | Google

★★★★★ Jeff Littrell

My vehicle purchase was probably 13+ years ago. They were deceptive and lied about the used vehicle I purchased. It had a crash reported on it and they lied about it. I wish I was on top of the Carfax back then. I have not and will not go back. | Read Full Review

9/8/2023 12:00:00 AM | Google

★★★★★ Paul Parsons

Horrible experience my truck came with a shattered window they wouldn't fix. To this day still don't have the paperwork to get my plate. Cant get anyone to call go ANYWERE else! | Read Full Review

9/6/2023 12:00:00 AM | Google

★★★★★ pparsons

Horrible experience my truck came with a shattered window they wouldn't fix. To this day still don't have the paperwork to get my plate. Cant get anyone to call go ANYWERE else! | Read Full Review

9/6/2023 12:00:00 AM | DealerRater

★★★★★ BRANT KIRK

My wife and I bought a new Jeep Wrangler from here in early July. After we signed the papers and were getting ready to leave, the salesman told me the vehicle only had one key, but the dealership would provide a second key. It has been nearly two months, and I still have only one key. When I ask the salesperson, he says he doesn't | Read Full Review

9/2/2023 12:00:00 AM | Google

★★★★★ ciaran1972

Gladiator for its oil change. Came in at 2pm on August 26th, and like I always do, removed my pistol from the holster I have down by the gear shifter, and put it deep in the center console, and covered it. When I picked up the vehicle, the first thing I always do is put it back, so it's within reach. Well, it wasn't there. Called the | Read Full Review

8/28/2023 12:00:00 AM | DealerRater

★★★★★ Kevin

Glenn Ryan was my car salesman and Michael Gutierrez worked me with on financing. Let me describe the entire purchase process from beginning to end. On February 1, 2023 I submitted a factory order for the last call dodge challenger with Glenn Ryan. The process went smooth and they did not add a markup to my car. That was the main rea | Read Full Review

8/26/2023 12:00:00 AM | DealerRater

★★★★★ Ciaran Mullins

REVIEW UPDATE 8/26/23 Brought in my Jeep for scheduled oil change at 2pm. Stayed at dealership, picked up at 3.30pm. Pistol stolen from the center console. Scottsdale PD were called. Unreal, to be honest. There is no need to open my center console. Yes, I should have removed it and / or locked it, but I've been coming here 10 years, | Read Full Review

8/26/2023 12:00:00 AM | Google

★★★★★ Walt Klies

Great buying experience. Clayton & George were very helpful in finding the vehicle (Jeep Wrangler 4xe) that we were looking for. Very knowledgeable on the product. The purchase was almost painless, very straight forward pricing information on all our options. The closing went smoothly. Everyone we dealt with at the dealership made th | Read Full Review

8/14/2023 12:00:00 AM | Google

★★★★★ Steve

Bought my car almost 3 weeks ago. Was told I’d be receiving an email for the 4 years of Mopar Maintenance I purchased (never got), an odometer statement for my trade in (never got), and an alignment appointment email or call (never got either). The actual buying process was pretty simple but the back end is absolutely horrible. Would | Read Full Review

8/7/2023 12:00:00 AM | Google

★★★★★ Isabella Moreno

HUGE shout out to Clayton and the sales manager Brandon, finance manager, Eddie! My husband and I went to get a truck yesterday and to make a long story short we got the wrong type of truck and we went back today and explained the situation and without any hesitation or questioning, Clayton understood what went wrong and Brandon just | Read Full Review

7/30/2023 12:00:00 AM | Google

★★★★★ Al G

I bought a Jeep from them. I am states away and asked over and over again if there were any defects or damage. Mario Perez the salesman was a continuous liar.... he failed to disclose simple things like a cracked driver's door panel and two half dollar stains on the hood. Stay away from Mario Perez he's a complete liar. The | Read Full Review

7/30/2023 12:00:00 AM | Google

★★★★★ Gregg Summers

I had a brake repair made on my 2016 Dodge Ram. After getting the vehicle back I was driving around and noticed that the brakes felt a little spongy. A little while later I approached a stop light and the brake pedal went all the way to the floor. Luckily there was just enough stopping power left to prevent me from hitting the car | Read Full Review

7/17/2023 12:00:00 AM | Google

★★★★★ M

Terrible transaction and would never return to this dealer. I have leased MANY cars prior; I am NOT a novice to paperwork or the leasing process. During negotiations, we agreed on “total cash due at signing”. When I was in Finance, the associate attempted to say I also needed to make my first payment which is absolutely incorrect. Th | Read Full Review

7/8/2023 12:00:00 AM | Google

★★★★★ Grant Oulton

Bought a brand new 2022 Ram 2500 Power Wagon and have had nothing but issues with it! The truck has been in the service department about 8 times now and they haven't fixed the problem yet! Every time they have a new excuse! Also Joe is the absolute worst service advisor you can get! He never calls you back never orders the parts need | Read Full Review

7/5/2023 12:00:00 AM | Google

★★★★★ CHRISTIAN WALKER

6/27/23-Everyone was very friendly and Kyle Heckathorn, on my very first visit to the dealership was very prompt for my appointment, active listening & acknowledging, and knowledgeable to ALL my questions and needs during the visit. My quoted completion time was accomplished in 30 minutes less time than anticipated even during an ext | Read Full Review

6/28/2023 12:00:00 AM | Google

★★★★★ tlabarre98

Was on my way to test drive a vehicle that I was going to buy. Asked earlier in the day if it was available to check out and drive. Was told it was and to swing by. Got a text half way on my trip over saying they couldn’t get the key because the service dept is locked and they are closed today. | Read Full Review

6/25/2023 12:00:00 AM | DealerRater

★★★★★ Brad Jamison

Went there to test drive a truck. They took $500 deposit from my credit card and said it would not be submitted unless I did not bring back truck. Brought truck right back but they submitted the charge and now will not help to credit back my account. They're your best freind if they think you'll buy a car but wont help resolve a pr | Read Full Review

6/21/2023 12:00:00 AM | Google

★★★★★ Rodolfo Damian

Without a doubt I will be back the customer service alone is what made me a solid customer very appreciative to the ones who helped me Rob,Cristian and the Manager thank you for everything you guys made it possible for me to start with something really great can't wait till I come back and see what else I take home! Thank you to the | Read Full Review

6/8/2023 12:00:00 AM | Google

★★★★★ thurbz

Stay away from Airpark Dodge Chrysler Jeep. Read the negative reviews because they are telling the truth. This dealership is riddled with post-sale issues and accountability. We leased a Jeep Wrangler 4xe on April 23, 2023 from the salesperson Andrew/Drew, and the vehicle has been great thus far. What has not been great, is that we h | Read Full Review

5/11/2023 12:00:00 AM | DealerRater

★★★★★ Alexandra Merejo

Jon K and his team always take great care of me!! They make sure to educate me on what my vehicle needs and always make great suggestions for the health of my Alfa Romeo Stelvio. Thank you Fellas!! | Read Full Review

5/10/2023 12:00:00 AM | Google

★★★★★ Ryan T

Stay away from Airpark Dodge Chrysler Jeep. Read the negative reviews because they are telling the truth. This dealership is riddled with post-sale issues and accountability. We leased a Jeep Wrangler 4xe on April 30th, 2023 from the salesperson Andrew/Drew, and the vehicle has been great thus far. What has not been great, is that w | Read Full Review

5/10/2023 12:00:00 AM | Google

★★★★★ Antonio Guerrero

I recently purchased a vehicle from this dealership through Drew(salesperson), Val(manager) and Eddie(finance). The process was extremely smooth and efficient. I have purchased over 25 vehicles and am leery of dealing with most car dealerships but I cannot give a higher recommendation to this team. Very professional! | Read Full Review

5/7/2023 12:00:00 AM | Google

★★★★★ Cruz English

Amazing service department, I bring my Alfa Romeo for service and deal with Jon Kenny and decided to bring my Chrysler here after bill Luke in Phoenix and Tempe Chrysler service didn’t wanna help me with a fuel tank replacement covered under warranty. Will definitely be bringing my Mopar issues to AirPark from here on out. Jacob on t | Read Full Review

5/6/2023 12:00:00 AM | Google

★★★★★ JamokeBob

I've downgraded my rating. I bought a new Jeep in 2017 and the purchase experience was great. The service experience was good also up until a couple years ago. My service advisor Richard is not reliable and is not 100% honest. Hardly calls back and does not provide updates. He argues with the customer instead of solving the problem. | Read Full Review

5/1/2023 12:00:00 AM | Google

★★★★★ Justin Svejkovksy

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5/1/2023 12:00:00 AM | Google

★★★★★ Human Beast

Wow, another great experience. I already left a 5 star when i bought my truck back in 2016... So I thought id make another review for my experience with the Service Advisor, Richard Small. I couldn't of asked for a better person to deal with. Very communicative, very professional on checking my truck in, keeping me informed throughou | Read Full Review

4/27/2023 12:00:00 AM | Google

★★★★★ Jana Randolph

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4/26/2023 12:00:00 AM | Google

★★★★★ Dan Olson

Eric Kettleson put in a lot work to get and install the options that my truck was ordered with but didn’t arrive with, as well as adding some aftermarket Mopar accessories that I ordered , and he stuck with it even through all the unique obstacles that kept coming up. I’d rate him 5 stars and I truly appreciate his dedication. Airpar | Read Full Review

4/24/2023 12:00:00 AM | Google

★★★★★ Andrew Campo

Airpark Dodge Chrysler and Jeep brings first class service to another level. I recently purchased a vehicle and was so impressed by their attention to detail and customer service. They have an assortment of color combinations and packages for anyone’s liking. Tim Herman and his team made my car buying experience special. Tim sets th | Read Full Review

4/16/2023 12:00:00 AM | Google

★★★★★ pavan kumar

They do super fake promises. They said they are going to give me mats but they didn’t give me nothing. | Read Full Review

4/11/2023 12:00:00 AM | Google

★★★★★ Anthony Tyler

This service place here is the worst. They had my jeep for three weeks for a recall in the ignition. Supposedly they fixed it called me to come pick it up and it would not start kept insisting that I take it home and they fix the recall that something else was the issue, I finally get it home. and investigate and the technician had s | Read Full Review

4/5/2023 12:00:00 AM | Google

★★★★★ Adam Schwarz

It's very hard to trust this place, I just took my Jeep in for an oil change and the service summary report the gave me after says they inspected my vehicle and marked everything 'checked and ok'. In the next few days, I've had a headlight go out, my brakes are now squeaking, and the acceleration seems off. The service rep that I wor | Read Full Review

4/3/2023 12:00:00 AM | Google

★★★★★ Sky Mercado

I had bought my new Jeep 2023 all exited on October of 2022. Turns out that the next day I pick up my new SUV TVs were not working at all. It took few weeks to get one tv working but men months battle ling with this dealer to get my 2nd tv to be fixed, there engineer person did not know how to fix it so they decide to just leave it u | Read Full Review

3/20/2023 12:00:00 AM | Google

★★★★★ Lana Wright

Thank you Kyle Hackathorn for you outstanding service on my Chrysler 2014 300s. You are always following through. You are the best Service writer I have had??…. | Read Full Review

3/17/2023 12:00:00 AM | Google

★★★★★ robert scott

Ran my credit application a week or so ago. Now no response to my email or any updates so that's cool. Do not understand how a simple reply of yes or no you are approved/ can work on something. Unprofessional and added hard inquiry's to my credit for no apparent reason. Understanding me out of state is less than convenient but still. | Read Full Review

3/17/2023 12:00:00 AM | Google

★★★★★ jessica mcdonald

Made an appointment to bring our Dodge Ram 2500 in for a long overdue recall. Appointment was made for Tuesday morning, vehicle was dropped off Monday evening. After our service advisor didn’t return three calls, we called the service manager Thursday and was told there was 30 vehicles in front of ours. They had it torn apart but the | Read Full Review

3/11/2023 12:00:00 AM | Google

★★★★★ leslie duran

I wouldn’t recommend visiting the service department at this dealership. I took my vehicle in for warranty and the vehicle was repaired but at the cost of a broken vacuum tube and clips not properly placed. Now my vehicle makes a vacuum leak noise and my car looks like a mess underneath the hood. Richard tried to tell me that my car | Read Full Review

3/6/2023 12:00:00 AM | Google

★★★★★ C F

I would not recommend this place to buy a vehicle unless you enjoy high pressure sales tactics. Once you test drive the vehicle they bring you inside to talk to there supervisor. I had Matt and he was" slick". First he comes in with too high of a quote and I was going to leave. Matt comes back with a new agreed price saying it i | Read Full Review

3/3/2023 12:00:00 AM | Google

★★★★★ E S

The salespeople here will waste your time and talk down to you. They don't timely return calls or emails. RUN AWAY and don't do business here. If I could leave less than 1-star I would. | Read Full Review

3/1/2023 12:00:00 AM | Google

★★★★★ Taye Baker

This is by far the worst car dealership I have ever dealt with. They slammed a $2,000 warranty into my lease without my consent and completely lied about it. Since my lease payment didn’t change I didn’t realize they did it until I looked over my paperwork after I left. Nobody will return a phone call to fix it. I was offered a “free | Read Full Review

3/1/2023 12:00:00 AM | Google

★★★★★ Tuned Daily Drivers

Really shady dealership. The sales people and the GSM just give the run around. The finance people slam warranty’s. I would highly recommend going to Tempe Jeep. They treated me much better. | Read Full Review

3/1/2023 12:00:00 AM | Google

★★★★★ Tuned Daily Drivers

Horrible dealership. Super shady. Don’t go here! They slam warranties. Lie to you about it after, I would never recommend someone coming here. Go to Tempe Jeep instead. They have some morals. | Read Full Review

3/1/2023 12:00:00 AM | Google

★★★★★ Justin Svejkovsky

I had a great experience here and would recommend people go here. Don’t go to Bill Luke, they lie. | Read Full Review

2/21/2023 12:00:00 AM | Google

★★★★★ Tiffany Martin

Worst service ever!! I bought my vehicle here a year ago and it has been the worst year of my life. From buying the vehicle, dealing with a horrible sales person, dealing with a horrible finance person and now having to go back and deal with them again because after a year the paperwork still isn’t correct. They didn’t uphold to the | Read Full Review

2/15/2023 12:00:00 AM | Google

★★★★★ Wane Farens

I've been going to Airpark Jeep for over 10 years. I've always have had a great experience with work needing to be done. Richard one of the service adviser is top notch, a great guy to work with, kept me informed about eveything related to my issue. | Read Full Review

2/9/2023 12:00:00 AM | Google

★★★★★ Dan the Man

Great to meet a knowledgable, informative yet not pushy salesman. Steven Vismale was very helpful and I would not hesitate to recommend him to anyone interested in Dodge Jeep vehicles! Dan | Read Full Review

1/29/2023 12:00:00 AM | Google

★★★★★ Howard Keylin

Service department is a joke. I had an appointment first thing Friday morning. When I drop off my car they tell me they are backed up and won't get to it until sometime Monday and that I have to leave it with them to get it serviced. The service writer was nice enough, but that is an awful way to deal with customers. | Read Full Review

1/27/2023 12:00:00 AM | Google

★★★★★ Gabe S

I brought my wife's jeep Patriot in for some mechanical maintenance. She has a bumper to bumper warranty which is supposed to cover all mechanical work and provide a rental. After 2 weeks of paying for my own rental and having my phone calls dodged by Airpark's service advisor and service manager Reuben Trujillo and Todd Lineman, res | Read Full Review

1/26/2023 12:00:00 AM | Google

★★★★★ alwz38

Hello, I would like to apologize for my behavior at our appointment. I hope it is accepted and as I am sure, a lot of bad behavior has occurred due to the treatment of the customer by the service associate. While it was wrong of me, I need you to understand just how that button was pushed. First of all, I had an appointment the middl | Read Full Review

1/24/2023 12:00:00 AM | DealerRater

★★★★★ Mandi Bullock

This dealership is extremely unprofessional. The service department comes with an attitude and refuses to do their job. They have had our car for almost 2 weeks without even coming close to a diagnosis. They refuse to answer phone calls and prefer to communicate with us through text message, and that’s very rarely. The service direct | Read Full Review

1/17/2023 12:00:00 AM | Google

★★★★★ James Bullock

This is an absolutely horrible dealership to do business with . I brought my car in to have warranty work done on it and I have had nothing but problems . I brought the car in on January 6th and can not get a response as to what is even wrong with the car. It is now January 17th .The service department is not returning phone calls an | Read Full Review

1/17/2023 12:00:00 AM | Google

★★★★★ NAVIDEH FORGHANI

Beware of their OfferUp bait and switch. They reach out to people selling their cars on OfferUp telling them that they can “come close to their asking price.” When you get to the Dealership, a sales rep will ask if you had picked out a new car (they’re trying to get you to buy a new car from them, instead of actually giving you an of | Read Full Review

1/12/2023 12:00:00 AM | Google

★★★★★ Angela

I had the best sales man Stanley Elias... he listened to what I needed and what I wanted. Stanley was kind and professional! He got me a great deal. Stanley took extra time show the features I my new truck. I would send anyone to Stanley! Thank you to all that helped me Stanley, Ethan and Brandon:) | Read Full Review

1/7/2023 12:00:00 AM | DealerRater

★★★★★ Wedad Halum

I called because I had an issue with my vehicle . Nobody answers . I was on hold for 20 mins . She said she couldn’t get my car in until Jan 17 for service - mind ya it’s a brand new car . The check engine light came on and it won’t let me reverse .. I asked if I can speak to someone in service to help me she said everyone is busy . | Read Full Review

1/5/2023 12:00:00 AM | Google

★★★★★ Silent day Film co

Stanley Elias was awesome. Made my experience a great one. Kudos. Thank you for the follow up. | Read Full Review

1/1/2023 12:00:00 AM | DealerRater

★★★★★ James Vosmik

I would highly recommend Airpark Dodge Chrysler Jeep in Scottsdale, if you are looking for a new jeep grand Cherokee. Stanley Elias, a sales associate helped me. He was extremely knowledgeable about the product and very courteous not only during the process of buying but his follow up after the purchase. | Read Full Review

12/31/2022 12:00:00 AM | DealerRater

★★★★★ adriankcamacho

Bought my niece, a new Jeep Wrangler. Stanley was very helpful and knowledgeable. He explained everything to us and follow through on every promise. Highly recommend Stanley at Airpark Jeep | Read Full Review

12/31/2022 12:00:00 AM | DealerRater

★★★★★ Nick Miller

Luke Hart helped me out a lot when I came in to look at Jeeps. He helped me narrow down the trim package I wanted and engine. My brand new Jeep Rubicon is the best car I’ve owned and I will definitely be a return customer. | Read Full Review

12/31/2022 12:00:00 AM | Google

★★★★★ Taylor Challey

Luke from airpark was such a big help! Got me into a new Jeep Wrangler 4xE and was very knowledgeable! I highly recommend! | Read Full Review

12/31/2022 12:00:00 AM | Google

★★★★★ Don S

Went in not expecting to find a car but Gabriel S managed to find me a Jeep Grand Cherokee that fit both my needs and budget. This was one of the smoothest car buying experiences I’ve had. Will be coming here again for my next car. | Read Full Review

12/31/2022 12:00:00 AM | Google

★★★★★ eternalDreamer876

I got my used car here and worked with Gabriel Soto. It was my first time getting a car from an actual dealership instead of an online listing, so I was a little nervous, but Gabriel was super understanding and patient and communicative throughout the process. He never let me feel forgotten while I was waiting for paperwork to finali | Read Full Review

12/31/2022 12:00:00 AM | Google

★★★★★ Isaiah Saleem

steven is a great salesman. i recommend airpark dodge. | Read Full Review

12/31/2022 12:00:00 AM | Google

★★★★★ Liana Mollo

Ashlynn was fantastic with helping my boyfriend Mangas and I find a great new truck. Thank you for all of your help! | Read Full Review

12/31/2022 12:00:00 AM | Google

★★★★★ M. Torres

Had a couple of horrible experiences with dealerships, came here and Levi really helped me and my gf very quickly. Car is amazing and would highly recommend to anyone looking for a car! | Read Full Review

12/31/2022 12:00:00 AM | Google

★★★★★ steve ehlert

Staff was amazing and helped me in everything I asked for. I recommend Airpark Dodge | Read Full Review

12/31/2022 12:00:00 AM | Google

★★★★★ Esme Hernandez

Amazing service! Had second thoughts on buying but I would recommend Gabe to help you out. He’s a great salesman and gave me good info on buying a Jeep Cherokee. Air Park is an honest and helpful dealership, will definitely come back again. | Read Full Review

12/31/2022 12:00:00 AM | Google

★★★★★ Robert Garcia

Stan was great! Purchased a used Jeep. | Read Full Review

12/31/2022 12:00:00 AM | Google

★★★★★ Travion Campbell

My salesperson Javonta Walker was great. He made the process at Airpark Dodge easy and fast. I would suggest asking him if you need a vehicle. | Read Full Review