About Chapman Dodge Chrysler Jeep
Chapman Dodge Chrysler Jeep is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Ask About Service Contracts
- Certified Technicians
- Free Estimates
Call (480) 751-4203 today to schedule your next appointment.
Our technicians at Chapman Dodge Chrysler Jeep are ready to help you!Chapman Dodge Chrysler Jeep is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Chapman Dodge Chrysler Jeep today at (480) 751-4203 to learn more
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★★★★★ Melody Barbeaux-SedikGreat Service department!! Very helpful advisors ?? Thank you, Nick & Yari, for always indulging my concerns, be them real or imagined ?? | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Justin AlI wanted to take this time to recognize Mr. Jim Trafficanta for his outstanding customer service. What a great person he is. One thing that I like about him is that he did not rush me at all . If anyone out there is looking to buy a car I RECOMMEND Jim you wouldn’t regret. He really CARES about customers.Thank you Jim !!!! | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Brian BrazierThis place is so easy and efficient (and friendly). Made an appointment online,. Arrived and was helped immediately. They offered to get me a ride while they worked on my vehicle, but I said that I would stick around. They said "about 2 hours." They were done in 1.5 and didn't try to sell me air or oil filters. They very much could h | Read Full Review4/29/2024 12:00:00 AM | Google
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★★★★★ jesus vasquezI recently just bought a Hyundai Tucson from here and I had amazing help from Jeremiah he made sure it fit between my budget got me the best deal!! | Read Full Review4/29/2024 12:00:00 AM | Google
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★★★★★ Margo MarcinkowskiI have called this dealership 3 times over the past few weeks in order to try and get recalls fixed on my Sonata. Each time the very kind person answering the phone says that they need to check with a service advisor about ordering parts to fix the recall, put me on hold, comes back to say that all the service advisors are busy, and | Read Full Review4/29/2024 12:00:00 AM | Google
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★★★★★ Aiden FlemingJust bought a new car from Yannick with assistance from Jim. They were great! Go see'em! | Read Full Review4/28/2024 12:00:00 AM | Google
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★★★★★ mary villegasWe found our dream car at Chapman Hyundai Scottsdale and our salesman, Maurice, made the entire car purchase experience the best one ever! | Read Full Review4/28/2024 12:00:00 AM | Google
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★★★★★ Thomas VillegasIt's been a while since we purchaseda car, until now! Our Hyundai Santa Fe is a dream on wheels! Maurice was outstanding in helping us through the process and our wonderful finance agent Dale made it fun! Five stars to everyone involved | Read Full Review4/28/2024 12:00:00 AM | Google
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★★★★★ Travis OlsonYannick Sesonga helped my by a brand new Elantra today. Very helpful and very informative of the cars, professional and polite. As well he had the cleanest fade. Would totally by another car from him and recommend him to anyone. | Read Full Review4/27/2024 12:00:00 AM | Google
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★★★★★ Rachel KayMy experience today at Chapman Hyundai Scottsdale surpassed my wildest expectations and every prior car purchase experience. I was helping my father look for a new vehicle and Jim Trafficanta provided the most incredible customer service experience to us both. He is extremely knowledgeable, incredibly kind, and was very thorough with | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ Samantha FarmerI've had so many issues lately with vehicles and typically hate going to dealerships. Going to Chapman Hyundai in Scottsdale has been amazing! They've helped me tremendously and I'll come back for the next vehicle. Ask for Jim Trafficanta and Brian L in financing if you go here!!! They have been the absolute best people to work with | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ Farida MartinezExcellent customer service. Cliff was great and professional. My overall experience was very easy and left satisfied with all the work done. Thank you Hyundai Chapman Service Department in Scottsdale | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ Tom ScrivenMaurice helped me buy a new car. He was very knowledgeable and helpful in helping me. Find exactly what I wanted. Yes | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ Gerald TaussJim Trafficanta was my salesperson and he was excellent from the first time I talked with him on the phone until I drove out after purchasing my new Hyundai Tucson. He made the buying experience very easy, he was forthright and honest and I would recommend him to anybody and everybody. When the sales transaction was finished and I wa | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ Margo MarcinkowskiI have called this dealership 3 times over the past few weeks in order to try and get recalls fixed on my Sonata. Each time the very kind person answering the phone says that they need to check with a service advisor about ordering parts to fix the recall, put me on hold, comes back to say that all the service advisors are busy, and | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ Alyssa CongeroI had the best car buying experience ever at Chapman Hyundai with Yannick from sales. He was a pleasure to work with, was extremely knowledgeable about the vehicle and we felt like we were family buying a car from him. I would definitely recommend this dealership and Yannick to everyone. The process was so easy, quicker than usual an | Read Full Review4/22/2024 12:00:00 AM | Google
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★★★★★ Devin KaufmanWorking with Jesus was an excellent experience. He is knowledgeable, provides honest feedback, and prioritizes ensuring his clients are satisfied and have a great experience. I highly recommend others to consider using his services. | Read Full Review4/22/2024 12:00:00 AM | Google
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★★★★★ Roni KeetonA couple of weeks ago I upgraded my Hyundai to a 2024 Elantra SEL with the help of Jim Trafficanta, the manager of the Upgrade Center in the Scottsdale store. I'm not usually one to write a review but this time I really wanted to! Jim is a warm, friendly person who guided me through the process of upgrading my car. It was a fun and e | Read Full Review4/21/2024 12:00:00 AM | Google
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★★★★★ Steven KinigsteinThe most thorough and informative service I have ever received. Efficient, quick, and comprehensive. Service representative James Lovering is an ALL-STAR! | Read Full Review4/20/2024 12:00:00 AM | Google
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★★★★★ Jimy GuglielmoI had a great experience at Champman Hyundai Scottsdale. Marc Delaney my salesman was very accommodating and knowledgeable of the used 2018 Hyundai Tucson I was purchasing. Dale Taylor in financing was a pleasure to work with to complete my financing paperwork. Overall great experience!! | Read Full Review4/20/2024 12:00:00 AM | Google
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★★★★★ Larry FraizerDid recall work for vehicle was in out in no time | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Ashlee MoreheadJeremiah made the process seamless and easy. Will definitely go back and refer anyone looking for a new car to this dealership. | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ AriStarted my first contact with Zachary Schroeder and he went above and beyond, great personal communication, management was just as good working with me. Appreciate you guys. | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Faith GouldI visited this dealership all the way from Phoenix to test drive a vehicle that was making bad sounds & needed the alignment fixed. Why would any dealership put a car on the lot that’s not 100% ready? Also, the sales mgr said he could “work out a deal” then tells me the full price of the car with any discount. The front desk operator | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ RyanPurchased a new vehicle and had a great time, Juan, Mark and the finance department were great. Will purchase here again. Thanks team! | Read Full Review4/17/2024 12:00:00 AM | Google
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★★★★★ Olivia MurrayDonald Williams helped me out today and I was able to find the perfect car! Super grateful. Had a great experience | Read Full Review4/16/2024 12:00:00 AM | Google
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★★★★★ Sandy MoralesI want to give my opinion on the purchase of a Chrysler 300, 2017 and it was the worst purchase I could make because used cars do not give a guarantee and the guarantee they give is very little... the day after my purchase the lights started to turn on that something was wrong and I went to a mechanic and he told me that I had severa | Read Full Review4/16/2024 12:00:00 AM | Google
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★★★★★ Jin YuSales rep, Murice, was very knowledgeable about the vehicle and was very helpful. | Read Full Review4/13/2024 12:00:00 AM | Google
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★★★★★ AADITYA PaliwalAmazing experience at Chapman Hyundai. They really are extremely professional and serve to help you find the right vehicle with best deal. @Maurice there assisted me finding the perfect vehicle for me over 3 weeks and offered an unbelievable deal. If you need Hyundai, Chapman Hyundai is the destination. I have visited other dealers | Read Full Review4/13/2024 12:00:00 AM | Google
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★★★★★ Tara ReyesWe worked with Jim Trafficanta, or experience was wonderful from start to finish, and quick (in dealership terms). Will definitely refer and buy from again. | Read Full Review4/13/2024 12:00:00 AM | Google
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★★★★★ Eric RosenfeldJust bought a car from these people, and while I do not normally write reviews on car dealerships, I am leaving this because mine was an extraordinarily good experience. Most of the time car dealerships can be very predatory. Salespeople tend to wait like hunting wolves in front of the door and pounce on you when you get close. Then, | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ Andre IvoryGreat service from the sales team, particularly Spencer. Finance department representative Amir was top notch. Great car buying experience. | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ Nick OchoaI happened to need a car in a pinch due to my older vehicle getting to the end of its life suddenly with costly repairs becoming a money drain. After researching different options, I decided to go with Hyundai due to many good testimonials from friends and clients. Went over to Chapman Hyundai in Scottsdale just walking in after do | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ Dalvin JohnsonI recently purchased a Hyundai Sonata from the dealership here in Scottsdale. Yannick Sesonga was the gentleman who helped me find the car that was right for me. He was extremely helpful and kind. I highly recommend this dealership and speaking with this gentleman if you’re looking into purchasing a vehicle. | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ Tania EstrellaWe recently had our Hyundai crossover serviced at Chapman Hyundai for the first time for what turned out to be a pretty serious warranty issue- However, our service advisor, Nick Kellogg made the experience run seamless, he was very communicative, personable and thorough. It’s never fun to have to deal with car issues but he was able | Read Full Review4/10/2024 12:00:00 AM | Google
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★★★★★ Taylor WeberInitially apprehensive to do this on my own as a young female not knowing much about cars, especially since my parents had handled my previous lease, Jim Trafficanta quickly alleviated my concerns with his transparency and attentiveness. He took the time to thoroughly explain my options & the process to me, ensuring we were both info | Read Full Review4/10/2024 12:00:00 AM | Google
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★★★★★ Wynter SeferianJim Trafficanta made my experience absolutely stellar!!! You can tell he really cares about his customers and genuinely wants them happy. He was not pushy at all with trying to upsell me. I walked out with my dream car, the perfect price, and feeling so good about my decisions and experience. He was patient and understanding and will | Read Full Review4/10/2024 12:00:00 AM | Google
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★★★★★ Josh SGreat experience, Yannick is the man!!!! | Read Full Review4/7/2024 12:00:00 AM | Google
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★★★★★ Balaabiraman GanesanOutstanding buying experience. Salesman Jesus answered all questions I had asked as well as engaged the required teams to get my answers outside his scope. Truly appreciate the enthusiasm! | Read Full Review4/7/2024 12:00:00 AM | Google
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★★★★★ Rebekah MartzWalked in with a pretty damn good deal on a necessary double purchase from another dealership, however it was severely lacking my number 1 feature I Needed in a car. Yannick Sesonga worked so hard to make sure my vehicle preferences were number 1 on the list and had me feeling heard amd taken care of | Read Full Review4/6/2024 12:00:00 AM | Google
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★★★★★ Rory MitchellCame late in the evening to purchase 2 vehicles. Yannick was our representative and he helped us through the whole process! He was very nice, willing to work with the customer, and had amazing customer service. Highly recommend Yannick if you're looking to purchase a Hyundai! | Read Full Review4/6/2024 12:00:00 AM | Google
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★★★★★ Rhonda POur salesman, Jeremiah, was amazing! Dale was amazing! We love this dealership | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ Bruce R ReckerIt was enjoyable and refreshing to work with Maurice. He even worked it out to pick me up from Carvana and take me to the dealership. He was upfront about everything and I felt no pressure whatsoever to purchase. But I am glad I did! | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ Sydney ShippyMaurice at the Scottsdale location was the reason why we loved our service. He treated us kindly and had us in and out in no time with a brand new car. We love this place! | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ mary martinezHad to get my window weather stripping replaced Clint was awesome but ....I have never had a bad experience with Chapman hyundai they always have treated me well thank you everyone ?? | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ KT KJust purchased a new car here and the experience was the best I have ever had! The team at this dealership is customer focused in all departments. They listen to all of your questions and concerns while allowing you to consider all of your car and buying options. It was a radically different experience with no high pressure tactics | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ Christy RomfoSpencer Ludick was our salesperson and he was so helpful and had such integrity. He kept making sure we were getting the best deal and that nothing was left out. He was quick to catch small things that would save us money and made sure that we had those credits etc. He patiently explained every feature of the car and we would, no d | Read Full Review3/31/2024 12:00:00 AM | Google
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★★★★★ Jace BehningCame to this Chapman Hyundai on a recommendation after getting in a crash and looking for a new used car. Jim Trafficanta made the process of buying a new car so easy and was so kind the whole time, that I would send anyone looking for a used car his way too. He’s the best, was so attentive, and genuinely made this process so much be | Read Full Review3/30/2024 12:00:00 AM | Google
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★★★★★ Julian DuranI definitely recommend Zachry Schroeder if you ever need any assistance! He was knowledgeable, Positive and an overall great Salesman to work with. This was my first Hyundai purchase ever and I will definitely return with Zach. The overall process was Quick and Effective, which is great since we are always in a rush! | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ Sean SpeirsAs it was getting near the end of my first cars life, I decided to go online and start searching for a new one. I instantly fell in love with the Hyundai Elantra. I went to Chapman Hyundai to ask questions and figure out what my options were. Once there I was introduced to Maurice. Let me tell you, this man did everything to make sur | Read Full Review3/26/2024 12:00:00 AM | Google
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★★★★★ Jaysir AldenI had an appointment to look at a car at 9:00 this morning. Sales rep didn't even show up even after I confirmed the night before via text and the morning of via email. Had another rep show me the car I was there to look at. Jesus was good, polite and was eager to help me out. I wish I could of just had him to begin with. The ca | Read Full Review3/23/2024 12:00:00 AM | Google
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★★★★★ Carrie WaldronThis was my first visit to Chapman Hyundai. I went to buy some new windshield wiper replacement blades. I was greeted promptly and asked if I needed any help. I asked for directions to the parts counter and they were kind enough to walk me to the counter rather than just tell me how to get there. The person at the parts counter helpe | Read Full Review3/16/2024 12:00:00 AM | Google
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★★★★★ Reggie JohnsonYannick and Andres were extremely helpful with all the process. Will definitely recommend them. | Read Full Review3/16/2024 12:00:00 AM | Google
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★★★★★ Simple ZappyPurchased a 2019 BMW 3-Series and was very very pleased with customer service and how Jesus Bello presented himself and was willing to work with me and help me out, and even follow me home to drop of my vehicle, definitely would recommend him to someone in the market of any vehicle. | Read Full Review3/12/2024 12:00:00 AM | Google
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★★★★★ James ParkerThey are always professional, never pushy to get you to buy more services. | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ Pauline Leonawesome service from Amanda in the service department always going above and beyond | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ Bryson ThorpeNicholas K. and The service team at Chapman Hyundai are car for some of the best service I’ve ever had. I went in my vehicle had a blown engine. They repaired it a little out of pocket cost for me. I really felt like they were in my corner. I’d give them 10 out of five stars if I could. | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ Benjamin HillWhat a great experience! No haggling on the price. Very patient and friendly sales and finance guys. Our sales guy, Eric, took a good amount of time to help us understand all the great features of our new car—which we love! The staff seemed to like working there, too. | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ D DelisleHad slow leak in a tire. Showed up and was helped immediately. Within an hour back on the road with a new tire. Impressed with the professionalism and good customer service. Thank you Amanda and Chapman! | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ William DentingerExcellent job to fix my car...something to do with the turbo not working and no power. Especially the help and advice and assistance from Clint Thompson. He kept us informed and update!! He is a very valuable employee for you. We will buy another Hyundai because of Clint and his expertise. | Read Full Review3/4/2024 12:00:00 AM | Google
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★★★★★ Coco KennedyKris (Kit) Batts was very professional and so helpful. He did everything to make sure I got everything I wanted when buying my car. he went above and beyond. Great team at Chapman Hyundai Scottsdale. I will be back and tell everyone of my wonderful experience. Thank you! | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ Lroller coaster of customer service. They'll do the wrong thing first then make it right later. | Read Full Review3/2/2024 12:00:00 AM | Google
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★★★★★ Lois FiskeThis is the best Hyundai Dealer in Arizona! | Read Full Review2/26/2024 12:00:00 AM | Google
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★★★★★ Aimee LefkowitzJim Trafficanta was a joy to work with and made our car buying/leasing experience easy and fun. Love my new car! | Read Full Review2/26/2024 12:00:00 AM | Google
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★★★★★ Cindy SadlerSuper nice waiting area. Service associate was excellent and very helpful call on Amanda Dell for any help you need. | Read Full Review2/26/2024 12:00:00 AM | Google
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★★★★★ Melissa GarzaI haven’t bought a car in over 10years and Yannick made purchasing my brand new car so fun and easy! I was very indecisive on what car I wanted but he is beyond knowledgeable and personable and it helped ensure I picked the best car for myself - thank you so much! I love my new Kona and all the fancy bells and whistles I have been mi | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Jarryn BushCame in looking to trade in my current vehicle. Yannick was patient in the process of understanding what I wanted and did not pressure me into a decision at all. Ended up walking out with what I needed. Would definitely recommend anyone looking for a vehicle. | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Bianca BoehmFrancisco has been the agent to help me the last two times and each time he’s been very kind and quick to get my car in and out since I wait. There was an issue with the system and he was able to accommodate me. He did a great job communicating and keeping me updated on the status of the car and helping me plan next steps for my next | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Reinhardt BeeslaarOur experience at Chapman Hyundai was exceptional. Jim Trafficanta and Erik Berger were fantastic in assisting us with buying a new 2024 Hyundai SEL. Jim helped us select the right car to match our lifestyle and budget. Despite our late arrive at 7:30PM, just before the dealership was closing, Erik was able to work with us to come to | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ Jessica ParatoreYannick was an absolute rockstar to work with. Car buying is never easy and he made the process smooth and did it with a smile. I felt comfortable through the whole process and he did an amazing job getting me exactly what I wanted. Thanks, Yannick! Love my new palisade! | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ Joyce Vidal-ThornburgService was great. They listened to my questions and concerns. The car was ready 30 earlier than I expected and the waiting area had everything I needed, including private spaces so I could work. | Read Full Review2/17/2024 12:00:00 AM | Google
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★★★★★ Jazznaya “QveenPanda” KeenanYannick helped work with me on getting a great car. Was in and out and if I need a car I’ll be coming here. | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ Nicole StoweShawn was professional, kind and courteous helping my fiance and I get into our new Tucson. Facility is gorgeous and well maintained. 10/10 recommend this dealership and Shawn!! | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ David MJust got our first EV (the Ioniq 5 limited) and Yannick Sesonga helped us with everything, from test drive to leasing the vehicle to explaining the features ?? Considering my past encounters with other dealerships, this one was great. | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ Stefan CurryShout out to Zachry Schroeder and Nick from service. I was in a jam and like professional men of spectacular service, they engaged management on my behalf and together made sure I left happily in a new car. Tha k you Hyundai. | Read Full Review2/12/2024 12:00:00 AM | Google
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★★★★★ Christine BPLEASE DO NOT BUY YOUR CAR FROM HERE: I am writing this in hopes to prevent this situation occuring from others looking to buy a vehicle from Chapman. I would give this dealership 0 stars but unfortunately have to leave 1 star to leave a review. I purchased my Hyundai Elantra with Chapman a few years ago and with only 75k miles the t | Read Full Review2/12/2024 12:00:00 AM | Google
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★★★★★ Paras RipleyYannick Sesonga is fantastic! My husband and I worked with him to pick out an electric car for our growing family. He was very attentive and answered all of our questions. Working with him was an absolute pleasure and we couldn't be happier with our new car. Thank you to our finance guy, Blake Williams as well! He explained everythin | Read Full Review2/9/2024 12:00:00 AM | Google
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★★★★★ Shaun DahlWe have had a few issues with our fuel injectors since purchasing our Tucson. Chapman staff have been super helpful in getting our issue diagnosed, worked on, and getting us back on the road as soon as possible. We have also been provided loaner vehicles during our repairs so we have not had to deal with expensive car rentals. | Read Full Review2/9/2024 12:00:00 AM | Google
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★★★★★ M RowleyYannick was awesome to work with! He made the process easy and wasn’t pushy at all. | Read Full Review2/7/2024 12:00:00 AM | Google
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★★★★★ Alain BeauchampTout était parfait. Personnel très courtois et aimable. Dès mon arrivée, l'on s'est occupé de moi. Bravo à toute l'équipe de Chapman. | Read Full Review2/6/2024 12:00:00 AM | Google
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★★★★★ Henry Burbach (Hburbach)Came in to repair an oil leak and paid over $2,000 for the repair only to get my car returned with broken engine parts. This was not disclosed to me as they were hoping I would not find out. I even have picture proof of the part before it was broken before I ever brought my vehicle in for service. I called to get this cleared up, was | Read Full Review2/6/2024 12:00:00 AM | Google
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★★★★★ leslie watsonWent this dealer ship to look at a chevy Malibu. Liked the car yest drove it. But hated the finance. The guy Amir trieed to get us to sign paperwork for a payment that was above what we wanted to pay. Didnt show us any numbers for finacing but was having us sign the paperwork. When we asked he was like we will go over it i was like n | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ Jefferey AidooThank you Chapman Hyundai for my brand new Elantra. Big shoutout to my salesman Yannick for his excellent service. This is my second car from this location and I’m super pleased!!! | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Lani WorthingtonJesus bello was wonderful to work with. I did not come in to buy a car. We talked and he found a car I wanted anyway. Thank you Jesus. | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Nancy AllisonTraveling and needed to service our Palisade. Our Chapman Hyundai dealership advisor was polite and courteous. Kept us informed and they even washed the vehicle for us. Highly recommend! | Read Full Review1/31/2024 12:00:00 AM | Google
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★★★★★ Rollandservice was outstanding , my service advisor Justin was vet helpful and informative. | Read Full Review1/31/2024 12:00:00 AM | Google
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★★★★★ Julian GarzaWe are so grateful for Jesus and Brian for helping us through the purchasing process of our Hyundai Santa Fe. We are looking forward to coming back for future purchases. Thank you again!!! | Read Full Review1/27/2024 12:00:00 AM | Google
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★★★★★ Ian VizcayZachary Schroeder was very helpful. He helped me find a perfect car! He was very helpful and Chapman Hyundai was great! | Read Full Review1/27/2024 12:00:00 AM | Google
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★★★★★ English RoosterGood customer service, I recommend this dealership. | Read Full Review1/27/2024 12:00:00 AM | Google
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★★★★★ Denise CaseyMy service rep Amanda is always helpful, knowledgeable, and efficient. She gets my car scheduled right away and has most services done within a few hours. Technicians are also excellent and take very good care of my vehicle. HIGHLY RECOMMEND ! | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ Wendy MaloofMohammad Was very helpful and great customer service. | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ Anne GarneyHad a great experience at Chapman Hyundai Scottsdale. Especially the salesman Jim T. I had limited time to look and decide and Jim was so patient and understanding of my situation. He got me the right deal and the right car. Very happy! | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Fay Lee (FirstTapeShape)Hyundai services has been nothing but headaches. Scheduled an oil changed and made notes about the check engine light being on. Came in for our appointment and they said they would have to keep the truck for 3 days with no loner (this is our only vehicle) then they priced the oil change at $140! Which is double all of the other oil c | Read Full Review1/19/2024 12:00:00 AM | Google
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★★★★★ Rosie ClarkOur Salesman Chad was superb, he explained the various features of our new car. We are very happy with our new vehicle. The staff at Chapman Hyundai Scottsdale are all very friendly and helpful. I will definitely tell my friends and family to shop for their next vehicle from the Chapman Auto Group | Read Full Review1/17/2024 12:00:00 AM | Google
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★★★★★ Kevin PJim Trafficanta was the best! I recommend him most definitely, thank you Jim! | Read Full Review1/17/2024 12:00:00 AM | Google
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★★★★★ Jim WoodburneWe bought a car for our ASU graduate through Jim Trafficanta at Chapman Hyundai in Scottsdale. He was the nicest, most easy going and helpful salesman ever! When the time comes we will definitely buy our next car from Jim and I give him my highest recommendation. Thanks for taking car of my wife and daughter! Chapeau Jim! | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Favian HortaI had an amazing experience at Chapman Hyundai Scottsdale. Previously I have not enjoyed the dealership process, but the staff at this location gave me a great experience. I do a lot of research before buying anything and am very picky. The salesman Zachry Schroeder was very patient with me and honest, giving the option to test drive | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ ron klamertI would avoid at all costs. They are crooks. I bought a used car for 23k and two weeks later it completely blew up. Chapman told me to pound salt and get lost. I know have a 23k lawn ornament in my front yard. The car is junk. Avoid this dealership. | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Avery BirchardDid what I didn't think they could, was sure I couldn't get a Hyundai Ionic. Tried anyway, got car. Certified with warranty 8 years 80,000 mile, on a 2019. Payments under $500 a month. It was a win, win, win. | Read Full Review1/12/2024 12:00:00 AM | Google
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★★★★★ Chris BenesJesus Gutierrez helped with purchasing a used for f150. I located a truck online really wanted to check it out but was dreading going into look at the truck and then go through sales and then finance. The overall process was great. He was courteous of my time and worked with me through the process. It was a smooth transaction due mos | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ Renee RosalesJesus Bello is the best! Extremely friendly and knowledgeable of each and every car we inquired about. He did not pressure us one bit! We felt extremely comfortable with him. He listened to what we wanted and helped us choose the best vehicle for our needs. He also went the extra mile in teaching us what our new vehicle was capable | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ Christopher FammartinoJim Trafficanta was excellent. We visited multiple dealerships and he was by far the best salesman we saw. Was very patient, honest, and didn’t pressure us into a sale. Gave us the best deal out of all the dealerships we visited. Has a great personality and made the car buying process completely painless. Next time we’re in the marke | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ J KDominique is the best in service but the overall quality of work and quality of product on a 2021 sonata is very poor. An injector blew out 2 months ago and was fixed pretty quick. Shortly after, another injector blew out which actually led to having my entire engine replaced. My car was towed to the dealership and Hyundai corporate | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ Lori De Los SantosYannick was an awesome salesperson! I bought a Kona and he knew all the specs by heart as well as answered my unceasing questions - even post-sale, he has answered questions for me. 5 stars for personality, experience, knowledge of product, and friendly sales approach!! Lori D. | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ Michael AtkinsWe worked with Jim Trafficanta to purchase our new vehicle and had a fantastic experience. This is the second vehicle we’ve bought from this dealership and Jim was great to work with, friendly, knowledgeable, and not at all pushy. He helped us get a great deal and made sure to follow up after to make sure we were completely satisfied | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ Matt WhelpleyAwesome Customer Service from Dan M !!!!!!! | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ J KDominique is the best in service but the overall quality of work and quality of product on a 2021 sonata is very poor. An injector blew out 2 months ago and was fixed pretty quick. Shortly after, another injector blew out which actually led to having my entire engine replaced. My car was towed to the dealership and Hyundai corporate | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ Ella KolakowskiJim was very helpful in picking out a car that fitted my needs. He provided all the information needed and answered all my questions. He made sure to check if I needed anything and overall gave me an amazing experience! | Read Full Review1/2/2024 12:00:00 AM | Google
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★★★★★ Jo Ann WoodwardDonald Williams was very helpful. | Read Full Review12/31/2023 12:00:00 AM | Google
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★★★★★ Robert C Villela (LiLr0b82)Very good service coming from an awesome service advisor & even got my car back quickly when they are short staffed. ?????? | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Ricardo ContrerasYannick and Amir were so helpful with my selection and worked with what i wanted, even with some back and forth i walked away happy and excited to drive off the lot | Read Full Review12/27/2023 12:00:00 AM | Google
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★★★★★ Tricia FrederickWorking with Shawn in sales and the whole finance team, I was very pleased with my experience. They came through for me with a beautiful, reliable vehicle. Shawn worked very very hard for me! Thank you to all the staff. | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ Jacob ParkOvercharged. The price of labor was significantly more than the cost of the oil on the invoice. Very disappointing. | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ Kadin BurnsYannick was super helpful in helping us buyout our lease and explaining all of the contracts and options. | Read Full Review12/20/2023 12:00:00 AM | Google
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★★★★★ Cheri HamiltonMy husband and I worked with Jesus Bello - He was absolutely wonderful… Knowledgeable, approachable, and VERY patient… We drove away in our new Palisade feeling excited and very pleased with all hard work that Jesus put into our purchase… | Read Full Review12/18/2023 12:00:00 AM | Google
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★★★★★ Jenny OaksI was treated fairly and professionally. The experience was great! | Read Full Review12/15/2023 12:00:00 AM | Google
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★★★★★ Carlyn BlockI went to my appointment 15 minutes early and only waited 10 minutes at the most. During my wait time I enjoyed coffee and cookies. The mechanic gave me a friendly greeting, saw that my oil was changed along with making sure all was well before returning the car to me. He even had the vehicle washed. I drove away pleased. Thanks agai | Read Full Review12/14/2023 12:00:00 AM | Google
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★★★★★ Paula LopezI recently purchased a vehicle and was helped by Jesus Bello. He provided excellent customer service and went out of his way to make sure that we were 100% satisfied and it was greatly appreciated. I would recommend him to anyone looking to purchase a vehicle. Thank you! | Read Full Review12/14/2023 12:00:00 AM | Google
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★★★★★ John SchroederIn and out super fast and very good people. | Read Full Review12/13/2023 12:00:00 AM | Google
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★★★★★ Logen MasonAfter leaving a 5 star review with the salesman looking over my shoulder, after 4 months of bad experience after bad experience, I’ve decided to revise my review. Most of my experience has been the stereotypical Kia/hyundai dealership nightmares that I’m sure you’ve heard. Bad customer service, horrible wait times to get the car loo | Read Full Review12/13/2023 12:00:00 AM | Google
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★★★★★ G WGreat team worked with sales manager, Matt, and sales person Baxter. Bought a new vehicle and September and now one for Christmas | Read Full Review12/11/2023 12:00:00 AM | Google
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★★★★★ Daniel HunterJim T. Was very professional,patient and caring. While helping my wife and I find a new vehicle, he took all the necessary extra steps to make us feel comfortable and taken care of. I would definitely recommend going and talking to Jim! | Read Full Review12/11/2023 12:00:00 AM | Google
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★★★★★ Gabriela SiliezarKit made the process so smooth and fast! Outstanding service!! | Read Full Review12/11/2023 12:00:00 AM | Google
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★★★★★ Arsh RandhawaDidn't feel the right vibe; left within 20 minutes. | Read Full Review12/11/2023 12:00:00 AM | Google
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★★★★★ M PThank you Chapman Hyundai Scottsdale for being so courteous especially Zachary Schroeder my sales agent. He was very informative, no pressure and patient .. I am an ole lady. I was so impressed with the whole experience that If I'm still around I will buy my next Hyundai there. Merry Christmas. Mary P | Read Full Review12/9/2023 12:00:00 AM | Google
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★★★★★ Jas FloresThank you to Zachry Schroeder for providing an amazing experience for us in buying our new car | Read Full Review12/9/2023 12:00:00 AM | Google
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★★★★★ Valerie BurkettJim Trafficanta makes purchasing a car simple and fun! I called Jim to let him know what I was looking for and when I arrived at the dealership to test drive cars, Jim had the perfect car waiting for me. I test drove the car and did not need to look at any other cars or anywhere else. The approval and paperwork process was a breeze a | Read Full Review12/9/2023 12:00:00 AM | Google
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★★★★★ Alixandra GiordanoI worked with Clint to help get my oil change. Got it done in good time. | Read Full Review12/7/2023 12:00:00 AM | Google
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★★★★★ Ellen SpringsAmazing service, great communication, all the staff members were extremely friendly. I will be coming to this location from now in, instead of the Frank Lloyd Wright location. | Read Full Review12/7/2023 12:00:00 AM | Google
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★★★★★ Chad MoltenGreat customer service every time I bring my vehicle in for maintenance. Staff is friendly and facilities are clean. | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ James CoeI got a good deal on a nice car, thanks. | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ Simon GehmYannick was amazing and helped me out every step of the way. Could not have asked for a better experience | Read Full Review12/4/2023 12:00:00 AM | Google
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★★★★★ Danielle LAsk for JIM TRAFFICANTA if you want a salesperson who’s honest, responsive, and knowledgeable. He went above and beyond to ensure I got exactly what I wanted. I highly recommend Chapman Hyundai Scottsdale to anyone buying a car- even the receptionists (Maria and Marilyn) made the experience an enjoyable one! | Read Full Review12/4/2023 12:00:00 AM | Google
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★★★★★ Buck MyersThe best experience that we have ever had at a dealership. Very easy to deal with and no high pressure tactics. | Read Full Review12/3/2023 12:00:00 AM | Google
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★★★★★ Jessica MarinosBy far the best experience I’ve had with a dealership and service department specifically. I am usually very hesitant to go to the dealership for anything as I’ve had terrible experiences in the past, but Mohamed was so helpful and clearly cares and loves his job! | Read Full Review12/2/2023 12:00:00 AM | Google
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★★★★★ Megan RouttYannick has been amazing to work with! | Read Full Review12/1/2023 12:00:00 AM | Google
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★★★★★ Catherine MountainI had a 10/10 experience this week buying my new Santa Fe from Yannick Sesonga at Chapman. He made the experience so pleasant and offered the best financing I have found! I would recommend you see this knowledgeable professional for your next car. | Read Full Review12/1/2023 12:00:00 AM | Google
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★★★★★ Miguel RatonVery efficient and friendly. Mechanics do a good job keeping you informed on the web. Beautiful cars in the showroom. No surprises. | Read Full Review12/1/2023 12:00:00 AM | Google
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★★★★★ Karisten kingHad a great experience with Nick. Everything went nice and smooth 10/10 customer service | Read Full Review11/29/2023 12:00:00 AM | Google
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★★★★★ Alondra SerranoAmazing experience buying my first car! Thank you to Yannick and the team for helping and guiding me through the process. Appreciate your time and dedication! | Read Full Review11/29/2023 12:00:00 AM | Google
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★★★★★ destrey giannottaCame in a little later in the night with my mother and we both had a really long day but we were looking into trading in my vehicle and getting a new one and didn’t want to deal with the normal hackling with car sales man and just wanted to get everything done, straight to the point. Jim Trafficanta was exactly the guy we needed. He | Read Full Review11/29/2023 12:00:00 AM | Google
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★★★★★ Jesus BelloFrank, went beyond and above to make sure my car was ready on time. I recommend 10/10 times, you won't be disappointed! | Read Full Review11/24/2023 12:00:00 AM | Google
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★★★★★ Gerald NaboursPrompt service, no upselling, written report. Very happy | Read Full Review11/22/2023 12:00:00 AM | Google
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★★★★★ Joel MontijoYannick was an amazing guy just trying to help me get a vehicle. And he did just that. I really loved the vehicle selection they had and their customer service. Thank you! | Read Full Review11/21/2023 12:00:00 AM | Google
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★★★★★ Staff.Frank BoteilhoTreated like family throughout the buying process. Baxter at Chapman Scottsdale Hyundai took the time to answer all of our questions, made himself accessible to ask those questions, and guided us from start to finish. We're looking forward to all the family time in our Chapman Hyundai vehicle. Mahalo Baxter! | Read Full Review11/19/2023 12:00:00 AM | Google
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★★★★★ Hawo OmarI recently had an amazing experience where I was assisted by Yannick. His guidance and patience in answering my questions, especially as a first-time car buyer, made the process smooth. I left the dealership the same day with my new car. I highly recommend Yannick for your next car purchase. His helpful and knowledgeable approach ma | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ Alexandrea MillerI recommend coming here to get you new car. I’m a first time buyer and Jesus bello worked with us to get my payment to what I can afford. He was very helpful, nice and if you come here to get a new car ask for him you won’t regret it at all. Thank you Jesus bello for working with us to get the car I love. | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ Dameon MillerJesus Bello did an amazing job helping me out getting my little annoying sister her first ever car. Got her into a 2023 Hyundai Elantra. Thank you a million bro. | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ Aneas ClevelandI bought my Sonata Hybrid used a year ago to date! The car had always been well maintained, but I started having some minor issues a year into driving my vehicle especially since I use it for work. One day the car just started to give out and would barely get up and go. I took it to the dealer because I wanted to have full diagnostic | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ Barb KargesIt was my first visit to Chapman Hyundai Scottsdale to service my new Tucson Hybrid which I purchased at the Chapman Phoenix location. Everyone was very friendly and courteous showing me around the very comfortable waiting room. Amanda Dell was very informative and kept me informed of the car’s status. The oil was changed etc but als | Read Full Review11/17/2023 12:00:00 AM | Google
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★★★★★ Daniel RamosI found this dealer by accident and I don’t want to go anywhere else. The staff are all very welcoming and warm upon arrival. I was fortunate to be helped by Shawn who provides the best service possible. We went for a test drive, ran numbers and I can honestly say that they truly look for their customers best interest. I didn’t antic | Read Full Review11/17/2023 12:00:00 AM | Google
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★★★★★ Carrie BThis Hyundai service location is amazing! Had an appointment available within 3 days of me needing one to repair a bad horn on a brand new Hyundai Kona. Checkin process was smooth, advisor was very friendly and knowledgeable, and you even get a video sent to you going over the inspection! I loved it!! We live a half hour away from th | Read Full Review11/15/2023 12:00:00 AM | Google
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★★★★★ QM1 MedranoYannick was great got a new 2024 Elantra, ask for him. | Read Full Review11/11/2023 12:00:00 AM | Google
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★★★★★ KAICEO LLCYannick was a great salesman! helped us find a great car would definitely recommend. | Read Full Review11/10/2023 12:00:00 AM | Google
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★★★★★ Danielle WinterYannick was AMAZING. He made buying a car the EASIEST process. He provided excellent customer service, answered all of our questions, was attentive to all of our needs and kept us under budget. He is extremely compassionate about you and your happiness, not all about being a car sales man. We had the best experience in what can typ | Read Full Review11/9/2023 12:00:00 AM | Google
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★★★★★ danielle morethAmir was amazing. He helped made financing a car smooth and easy process. He got us the best terms and kept us on budget all while being so very kind to us. Thank you Amir for an excellent experience. | Read Full Review11/9/2023 12:00:00 AM | Google
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★★★★★ ErikaIf I could give this place zero stars, I would. They are misogynistic cheats who lie and obfuscate in order to rip you off. Stay away from this place. Not only will they suggest work that doesn’t need to be done to your vehicle, they will also do damage to it so that you have to come back. | Read Full Review11/8/2023 12:00:00 AM | Google
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★★★★★ Torel WelshHelpful and informative. Yannick was a great help, took care of questions and filled my tank during paperwork | Read Full Review11/7/2023 12:00:00 AM | Google
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★★★★★ Brent ClarkNick Kellog and the entire staff at Chapman Hyundai Scottsdale are top notch | Read Full Review11/6/2023 12:00:00 AM | Google
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★★★★★ SternodYannick was amazing he was very verbal and understanding also helped us with all our question and misunderstandings. 10/10 would always come back to him for another car or questions | Read Full Review11/2/2023 12:00:00 AM | Google
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★★★★★ Gloria MeccaI bought a beautiful car today from Jesus. He was knowledgable of all the cars in their inventory. He patiently answered all my questions and is a kind person and an asset to Chapman Hyundai. He made the experience of buying a car a pleasant one. Thank you, Jesus. | Read Full Review11/2/2023 12:00:00 AM | Google
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★★★★★ Deuce ToddMy wife and I recently had the pleasure of purchasing a 2023 Ionic 6 and we cannot express enough how exceptional our experience was, thanks to Yannick Sesonga, Donald Williams, and Amir (in Finance). From the moment we walked into the dealership, our family of 4 was welcomed with open arms. Chapman Hyundai provided a great price for | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Cliff SpicklerSecond vehicle purchased from the Chapmans. Their staff and processes were excellent. The Online purchasing system made this very easy. Started the process there, finished in the dealer. Easy Peasy. | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Georgia FischerFirst time at the service department. They were excellent, and I like the touch of a car wash after service. | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Karina GutiMade an appointment - they attended me promptly- and treated well- thanks for taking care of my car and myself - 5starts for sure | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Jamie O'DonnellI did not end up buying a car at Hyundai, simply because they didn’t have the ones in stock and unfortunately I needed a new car ASAP, but the customer service here was awesome! It was actually much better than another car brand’s dealership. Jim Trafficanta helped me multiple times and sat with me to explain pricing, show me every c | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Todd AtkinsonI have a 2015 Hyundai Sonada Hybrid and it is a POS. I have owned 10’s of cars, and this POS has stranded my wife & I at least 10 times since purchase. DO NOT BUY HYUNDAI AS THEY ARE GARBAGE | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Bill NotfadedThese people are the best! The best part they'll tell you the truth even if it's not what you wanna here. Rare these days. | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ Zachary PisorsIf you are in the market for a Hyundai go talk to Jim Trafficanta. No pressure, mind games, sales tactics, etc. Seriously...I have had several experiences with car sales people and all of them were a nightmare. Jim didn't try anything stupid and actually listened to me. If you are a potential customer then knowing your out the door | Read Full Review10/29/2023 12:00:00 AM | Google
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★★★★★ Debbie RussakWe recently bought a car at Chapman Hyundai of Scottsdale. We were not looking forward to shopping for a car. As most people know and expect a day at a car dealership is right up there with going to the dentist. Not Good! Well what an incredible surprise for us when we went to Chapman Hyundai of Scottsdale. Our sales consultant Yan | Read Full Review10/28/2023 12:00:00 AM | Google
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★★★★★ Wendy BlackfordI had the pleasure of getting Jesus Bello as my sales representative for Chapman Hyundai. He has been so helpful and had great knowledge on the Santa Cruz that I purchased. He made it a seamless process from start to finish always keeping my experience his number 1 priority. I highly recommend Jesus and am very grateful for such a gr | Read Full Review10/25/2023 12:00:00 AM | Google
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★★★★★ charlotte HaggertyThe staff is extremely knowledgeable and very friendly without being pushy. The buying process was seamless and easy. | Read Full Review10/25/2023 12:00:00 AM | Google
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★★★★★ Ed MosesNick in the service department is an excellent service advisor. Very customer focused and goes above and beyond to make sure everything is handled and resolved. | Read Full Review10/25/2023 12:00:00 AM | Google
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★★★★★ Amanda LittleIf you’re looking for a new car, I would highly recommend asking for Jesus. He is knowledgeable, efficient, and so very kind! He made our experience painless and enjoyable, and made us feel like our needs and concerns were being met. Thank you, Jesus!! | Read Full Review10/22/2023 12:00:00 AM | Google
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★★★★★ Shane LittleJesus knocked it out of the park with helping my wife and I navigate the car buying experience. He’s kind and courteous and we loved having him help us. Thank you, man! | Read Full Review10/22/2023 12:00:00 AM | Google
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★★★★★ Wiinner OneYannick is the best, go to him if you really want to buy a car // I got a 2023! | Read Full Review10/22/2023 12:00:00 AM | Google
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★★★★★ Mugaba Yvesvery thankful to Yannick for making my car process very easy | Read Full Review10/20/2023 12:00:00 AM | Google
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★★★★★ Heidi GarrisonI found my car at Chapman 2 months ago. I already had a Hyundai Sonata but was looking for a slight upgrade as I passed mine on to my child. I found another Sonata that was certified and in great condition. Jim and Donald both helped me out when I wasn’t quite ready to seal the deal and then when I came back. Dale was also great to w | Read Full Review10/20/2023 12:00:00 AM | Google
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★★★★★ Efrain DiazAwesome service and friendly staff! | Read Full Review10/20/2023 12:00:00 AM | Google
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★★★★★ Top HatExceptional experience, professional staff, friendly. Almost didn’t want to leave the dealership. Was satisfied upon arrival and my departure. | Read Full Review10/14/2023 12:00:00 AM | Google
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★★★★★ UnknownDoug at Chapman Hyundai is an angel! The rental car agency at the airport gave me an electric car that was not charged. I've never driven an electric car before; I had no idea how to charge the car. I arrived at the Chapman dealership by happenstance. Doug and his team were amazing! They helped me without hesitation. If they ar | Read Full Review10/14/2023 12:00:00 AM | Google
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★★★★★ Cindy RichJesus Bello was wonderful, very helpful from the start. He deserves more than 5stars | Read Full Review10/13/2023 12:00:00 AM | Google
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★★★★★ Lance MilnerWe knew what kind of car we wanted and started calling dealerships As soon as we talked to Yannick Sesonga at Chapman Hyundai that search ended. First off we got a dramatically better deal than other dealerships had, by a few thousand dollars. The entire process was pain free and pressure free. We were treated with respect and cour | Read Full Review10/13/2023 12:00:00 AM | Google
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★★★★★ Melissa GoodingJesus was super helpful and knowledgeable with helping my sister find a new vehicle! | Read Full Review10/11/2023 12:00:00 AM | Google
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★★★★★ Jen LJesus was super helpful and made the car purchasing system painless. ?? | Read Full Review10/11/2023 12:00:00 AM | Google
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★★★★★ Miz ByrdShawn and Dale were truly fantastic and I can't recommend this dealer enough! | Read Full Review10/7/2023 12:00:00 AM | Google
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★★★★★ Leonardo Nevado nuñezExcelente atención y servicio, el señor Jesús Gutiérrez desde el primer día se comportó a la altura de un gran vendedor, entendiendo nuestras necesidades y explicando todas las inquietudes habidas, además que nos consiguió el vehículo que exactamente necesitábamos | Read Full Review10/7/2023 12:00:00 AM | Google
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★★★★★ AyeeeJacksonJim Trafficanta was amazing, helped me on my bday get into a 2024 hyundai elantra at 19 years old. i 100% recommend him. bro is amazing! | Read Full Review10/5/2023 12:00:00 AM | Google
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★★★★★ Taylor FultonYannick was awesome and really helpful with getting my Kona! | Read Full Review10/4/2023 12:00:00 AM | Google
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★★★★★ John LangHad a really terrific experience from beginning to end. Would highly recommend them! | Read Full Review10/3/2023 12:00:00 AM | Google
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★★★★★ Jake CarattiniWe had Yannick as our sales rep. He was professional, helped answer all our questions, and found the perfect vehicle for our needs. Definitely recommend this dealership if you want honesty and professionalism. Ask for Yannick! | Read Full Review10/3/2023 12:00:00 AM | Google
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★★★★★ Richard FinlandI am happy with the arrangement set up by Dale Taylor your Finance Mngr. and Shawn Sicari in your Sales department.I was comfortable with both of their presentations and didn't experience the usual stress which is often felt when buying a new vehicle.I also hope that I receive the same treatment when I come in for car maintenance. T | Read Full Review10/3/2023 12:00:00 AM | Google
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★★★★★ Siddhartha GoelUpdated Review 10/3/2023: Went for 6 monthly Oil change service, they recommended to come back after 24K miles and also did free 4 point inspection, and other basic formalities with great care. Only point to deduct is about their phone customer care, they are hardly reachable to talk to an service provider. ************************** | Read Full Review10/3/2023 12:00:00 AM | Google
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★★★★★ Mackenzie KesslerYannick was super helpful today (for the second time now!) He was patient, attentive and knowledgeable. He helped us make the best choice with the options we had! Thank you!!! | Read Full Review10/2/2023 12:00:00 AM | Google
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★★★★★ Joanna BallDamian Magana es una excellent persona en Hyundai Scottsdale. Estoy Feliz can el process de la transaction, la calida de servicio y el excellente precio de mi carro. Realmente una persona de primera y un vendedor de carros que tiene al cliente siempre como priorida. Excellent dealer! | Read Full Review9/30/2023 12:00:00 AM | Google
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★★★★★ Murray AllisonReally happy with my first visit to Chapman Hyundai. I moved from another nearby Hyundai dealership that was subpar who couldn't even get an oil service done properly and seriously lacking on the Customer engagement side. Dealing with Chapman Hyundai was an absolute pleasure and VERY customer focused! THANK YOU! | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ mary schlozIt was our lucky day when Jim Trafficana met us when we came in to shop for a new car. He is just the best; nice, knowledgeable, no pressure. He made buying a new car a pleasure. | Read Full Review9/28/2023 12:00:00 AM | Google
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★★★★★ Martin CoronadoVery polite. Very clean. In and out in under and hour for a recall service for my Palisade. Jacquelyn Anderson in service department was excellent! | Read Full Review9/28/2023 12:00:00 AM | Google
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★★★★★ Darren JoeyGreat experience at Chapman Hyundai Scottsdale and great sales coordinator Damien Magana on helping us find our new family Jeep Grand Cherokee. Very helpful and understanding, we greatly appreciated his effort and hard work. | Read Full Review9/28/2023 12:00:00 AM | Google
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★★★★★ Robert SuttonAwesome place to do business with. Thank you for outstanding customer service! | Read Full Review9/28/2023 12:00:00 AM | Google
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★★★★★ Katelyn SudaI took my car in for concerns with my engine, and the guys took care of me in a professional and timely manner. I believe I worked with Frank, he did a great job listening to my concerns and making sure he understood. Would recommend! | Read Full Review9/25/2023 12:00:00 AM | Google
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★★★★★ Vincent MaxeyBought my first car from a dealer at Chapman Hyundai, Jesus was a pleasure to deal with. Super helpful, and wanted to get me into the right car, which he did. Couldn’t recommend him more! Thank you! | Read Full Review9/25/2023 12:00:00 AM | Google
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★★★★★ John KrustchinskyLiterally went in to buy a car, and could not find someone to sell it to me..... | Read Full Review9/24/2023 12:00:00 AM | Google
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★★★★★ Allyson AlbertyCar buying is always a long process but everyone worked exceptionally hard to keep things moving quickly. | Read Full Review9/22/2023 12:00:00 AM | Google
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★★★★★ Arnaldo GomezWent for my 2017 Hyundai Tucson recall, and the service was great. | Read Full Review9/22/2023 12:00:00 AM | Google
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★★★★★ Jack SamuelsMade an appointment for warranty service for Wedneday September 2023 at 9:30A.M. for my Hyundai Sonata 2019. The car was purchased from Chapman Hyundai Scottsdale Dealership and currently has about 20,000 miles. The appointment was an issue with occasional hesitation during acceleration.I met with Frank Ramirez and he sugge | Read Full Review9/22/2023 12:00:00 AM | Google
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★★★★★ Wendy TinkhamI took my Palisade in for a recall. They were very nice, efficient, and didn't have my vehicle long. They kept me up to date and even washed my vehicle. When I went to pick it up it was dirty because there was construction next door that blew dust all over it. They washed it again. I highly recommend Jacqueline and the Chapman Sc | Read Full Review9/20/2023 12:00:00 AM | Google
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★★★★★ Justin CaseSteve was awesome. Great experience all around. Zero complaints, they actually care. | Read Full Review9/20/2023 12:00:00 AM | Google
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★★★★★ Alex BennionMy girlfriend and I were in the market for a newer model Hyundai Kona and we could not be happier with Matthew Burgess and Damien Magana's service! They were very informative, communicative, helpful, and patient while we deliberated our purchase. Did not feel pressured at all. Damien delivered the vehicle to us from Scottsdale to Tuc | Read Full Review9/18/2023 12:00:00 AM | Google
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★★★★★ Shay UlaszekI’ve never previously had issues with this dealership so this is not something I wanted to do, but after 3 (technically 4) strikes, I need to be heard. Since the first week of May of this year, I’ve brought my 2020 into the service department for the same repeating issue, as of last week, this would now be the 4th time it is in the s | Read Full Review9/18/2023 12:00:00 AM | Google
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★★★★★ Ana NunezGracias Jesus! Great experience from the start. Never felt rushed or pressured to make any decisions. High recommended! | Read Full Review9/16/2023 12:00:00 AM | Google
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★★★★★ Fernando guerreroThey were professional and patient, and didn't pressure me into any deal or specific car. Eric listened to what I was looking for and checked every box. Will definitely recommend others to eric. | Read Full Review9/15/2023 12:00:00 AM | Google
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★★★★★ Noelle ChantelOutstanding service and low wait time in service lobby. Francisco Ramirez listened to my needs and provided a stress free experience to servicing my vehicle! | Read Full Review9/13/2023 12:00:00 AM | Google
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★★★★★ gary hintonDealership was great. Our salesman Jesus was outstanding and handled us with care and his knowledge of the hyundai brand is incomparable. I highly recommend Chapman Hyundai. Stop in and see Jesus. He will take great care of your car purchase! | Read Full Review9/13/2023 12:00:00 AM | Google
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★★★★★ Paul TometichMy wife and I came into purchase a new vehicle and worked with Jim Trafficanta who was amazing in assisting us in the process and being a hospitable and great salesman. We felt like we were chatting with a good friend t thought the process and Jim was very clear in all his communication and really makes you feel that you are working | Read Full Review9/12/2023 12:00:00 AM | Google
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★★★★★ Carly BazarianI love Chapman Hyundai in Scottsdale and just took home my fourth car from them! I have to give a shout out to Jim Trafficanta - Jim helped my husband and I purchase a beautiful brand new elantra and made the process so easy and fun. Jim is honest, humble and will do everything he can to match you with the best car for a great price. | Read Full Review9/12/2023 12:00:00 AM | Google
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★★★★★ Faye SmithGreat dealer. Recommend Donald for an agent. Rather disappointed in the finance sector...too pushy and didn't know when to halt his selling! | Read Full Review9/10/2023 12:00:00 AM | Google
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★★★★★ Julia PaulYannick did an amazing job with getting me set up in my new vehicle. Very polite, knows his information and friendly. Go see Yannick for your next Hyundai. | Read Full Review9/8/2023 12:00:00 AM | Google
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★★★★★ CherieFrank Ramirez is the kindest, most knowledgeable service advisor we've ever experienced! He addresses and resolves our issues timely, and communicates clearly... AND has a sense of humor! | Read Full Review9/7/2023 12:00:00 AM | Google
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★★★★★ Britni WilcoxI had an exceptional experience with Jim Trafficanta at Hyundai, and I can't praise him enough. From the moment I walked into the showroom, his professionalism and knowledge were evident. Jim went above and beyond to help me find the perfect car that suited my needs and budget. What truly stood out was his patience and willingness t | Read Full Review9/6/2023 12:00:00 AM | Google
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★★★★★ Justin RodriguezExtremely prompt and professional. They are my go-to dealer for vehicle service. | Read Full Review9/4/2023 12:00:00 AM | Google
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★★★★★ Riley Gallagher“Arizona's Consumer Fraud Act, A.R.S. 44-1521 et seq., makes it unlawful for a seller to engage in any deception, deceptive or unfair act or practice, false statement, false pretense, false promise, misrepresentation, or concealment or omission of any material fact, by a seller or advertiser in connection with the sale or advertiseme | Read Full Review9/4/2023 12:00:00 AM | Google
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★★★★★ Ysabel RiveraSuper pleasant experience with Damien Magana, I highly recommend working with him. He made the car buying process such a breeze. I felt like i parked at the dealership and was out of the dealership in a jiffy ! Amazing ! ?? | Read Full Review9/2/2023 12:00:00 AM | Google
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★★★★★ Christi BandelinExcellent service from Jim Trafficanta and staff! | Read Full Review9/2/2023 12:00:00 AM | Google
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★★★★★ Riley GallagherDO NOT buy cars from Chapman Hyundai. My first time car buying experience from here has been nothing short of an absolute nightmare! I purchased a car almost 4 months ago & signed a statement that ensures my consumer right to obtain a new vehicle if a major component of my car (such as the transmission) breaks down within the first 5 | Read Full Review9/2/2023 12:00:00 AM | Google
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★★★★★ Mary DietrichService advisor, Nick, was very professional and efficient handling our service appt. Since it was scheduled to take 2-3 hours he arranged a Lyft ride to take us and pick us up from a mall at their expense. Service was done in 2 hours and we were out the door. | Read Full Review9/1/2023 12:00:00 AM | Google
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★★★★★ Kyle CrewsIf you stop by and are looking for a new car. Ask for Yannick. He is friendly knowledgeable and helped me to get into a car that was right for me. | Read Full Review8/31/2023 12:00:00 AM | Google
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★★★★★ John RobertsI recently had the best new car purchase experience in 50 years! My sales person, Joshua Brooks impressed me with his knowledge of the car in question and his low key sales approach. Having been in sales my entire life I can appreciate someone who can answer my questions and give honest answers. I felt like he was looking out for my | Read Full Review8/31/2023 12:00:00 AM | Google
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★★★★★ Tamar DansbyJesus was very patience while working with me to get the car that I wanted. He was a good salesman and made sure I got exactly what I want it. He took the time out to drive my car to Tucson to deliver it to me. Thank you Jesus for all your hard work and helping me out purchase of my car. | Read Full Review8/29/2023 12:00:00 AM | Google
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★★★★★ Francisco PerezJESUS BELLO ,, fue un asistente de ventas excelente,, como ejecutivo de ventas lo recomiendo en todo el proceso de La compra y de intercambio de auto!! Fue una experiencia sin presión ,,, le Compramos un Subaru Forester sport ,,, gracias por su asistencia!!! RECOMENDADO AL 100%,,, you have a nice day!!! | Read Full Review8/29/2023 12:00:00 AM | Google
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★★★★★ Aly DiGregoryTony in the service department is really fantastic and helpful. Highly recommend working with him if you need car work at Hyundai! | Read Full Review8/29/2023 12:00:00 AM | Google
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★★★★★ Henry BehrFound a certified pre-owned car through the Costco website and worked with Julie in the internet sales department. The whole process was fast, friendly, and efficient. The car is great, but I really appreciate the staff at Chapman for being so professional, answering lots of questions, and working to get the best deal. I highly recom | Read Full Review8/29/2023 12:00:00 AM | Google
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★★★★★ Kelley CrandallGreat customer service! Thank you. | Read Full Review8/29/2023 12:00:00 AM | Google
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★★★★★ D FThe service department is the best. I drive from the other side of the town just to come here. | Read Full Review8/28/2023 12:00:00 AM | Google
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★★★★★ Tony weingartnerAbsolutely a great experience! Everyone involved was professional and attentive. My salesman was amazing! Would recommend Chapman Hyundai to anyone! | Read Full Review8/27/2023 12:00:00 AM | Google
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★★★★★ Damien MaganaLets begin by saying that Erik Burger with a “K” was a phenomenal!!!! Salesman. I didnt think we were ever ready to buy a car until i met erik he put my visual together and got a car i could afford & that i loved ! | Read Full Review8/27/2023 12:00:00 AM | Google
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★★★★★ Kristina RiveraEveryone I worked with was fantastic. Julie is AMAZING! I wish she came with the new car! | Read Full Review8/26/2023 12:00:00 AM | Google
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★★★★★ James DeRoseI got my new 2024 Hyundai Tucson, absolutely love my new SUV. It’s the Hybrid model so not only is the MPG great, but it is so quiet. Jim Trafficanta helped me and I felt no pressure whatsoever when I purchased my car. Would highly recommend for everyone to go and see him! | Read Full Review8/26/2023 12:00:00 AM | Google
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★★★★★ Ken QueenOur service writers beam in Nick Kellogg. We had our car towed to their shop due to the transmission went out. I called and made an appointment as we were waiting on the tow truck. I called Nick the next morning and he was already trying to get our car looked at even though our appointment wasn’t for three days later. Nick kept us up | Read Full Review8/26/2023 12:00:00 AM | Google
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★★★★★ Katey-Sagee Palavivatana-SmithChapman Hyundai Scottsdale made car buying very pleasant compared to other dealers and sales people. This is our second time coming here to get a car and the same car we got the first time, is the same the second time around. We recommend going here for a good car buying experience. | Read Full Review8/26/2023 12:00:00 AM | Google
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★★★★★ Andrew ChesnutWorked with Yannick who helped me purchase my new EV. He was great and went over all the features of the car and made sure I my specific needs were heard. Left with a brand new vehicle and also a great rate in today's economy. | Read Full Review8/24/2023 12:00:00 AM | Google
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★★★★★ Logen MasonJim trafficanta and Dan were absolutely amazing! Helpful and great salesman | Read Full Review8/24/2023 12:00:00 AM | Google
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★★★★★ Suzanne FergusonI recently purchased a new vehicle from Chapman Hyundai Scottsdale. My salesman Damien Magana was very kind, knowledgeable and helpful. He made me feel very comfortable and did not pressure me at all. I am very happy with my purchase. | Read Full Review8/24/2023 12:00:00 AM | Google
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★★★★★ Rebekah WinterYesterday we bought a 2023 Kona from Chapman Hyundai. This is the second new vehicle we’ve bought with Donald’s help. They always make the process so positive and quick. Thank you for your help we love our new Kona! | Read Full Review8/20/2023 12:00:00 AM | Google
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★★★★★ Samuel PallapuDamien is nice to deal with. No pressure tactics. Smooth process from beginning to end of the purchase. 5*s. | Read Full Review8/19/2023 12:00:00 AM | Google
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★★★★★ TobinI bought my third Hyundai from Chapman since moving to Phoenix years ago, and every experience has been great. I appreciate their friendly salespeople listening to my wants, needs, concerns, and budget and making my experience as painless and low-pressure as possible. But if one thing has always stood out to me at Chapman, its the s | Read Full Review8/19/2023 12:00:00 AM | Google
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★★★★★ Jimmie WatkinsYannick deserves the highest rating possible. Extremely knowledgeable and personable. He made the process of car buying a breeze. Thanks Yannick ! | Read Full Review8/18/2023 12:00:00 AM | Google
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★★★★★ Lora WatkinsYannick Sesonga was very well informed, & he answers all our questions, & he got us a cargo cover, which I really wanted! | Read Full Review8/18/2023 12:00:00 AM | Google
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★★★★★ sq tailorsI had a fantastic experience working with Mr. Magana at Chapman Hyundai Scottsdale. He was incredibly helpful, attentive, and truly listened to my needs. It becomes a very good experience when your sales person listen to you and understand your needs. This marks my third car from the Chapman family, and the exceptional service contin | Read Full Review8/18/2023 12:00:00 AM | Google
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★★★★★ Tacho HernandezWas very happy with my service. I was able to schedule a next day service that was awesome. Service department was very friendly and knowledgeable answer all my questions and concerns. Thank you! | Read Full Review8/18/2023 12:00:00 AM | Google
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★★★★★ Naturi BennI went here not too long ago and we got a used hyundai for a great price. Our, dealer, Damien Magana, did as much as he could to get us a good deal! It took some patience but I left happy with my purchase! | Read Full Review8/16/2023 12:00:00 AM | Google
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★★★★★ Dee AbramsYannick was a very nice and professional sales consultant He went over all details and answers I recommend him if your in search for a Vehicle. | Read Full Review8/16/2023 12:00:00 AM | Google
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★★★★★ Mike MBest car buying experience, no pressure, straight talk. | Read Full Review8/15/2023 12:00:00 AM | Google
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★★★★★ Mike JobeI just purchased a new Elantra at the Scottsdale dealership, with Jim Trafficanta as the sales rep. Jim was knowledgeable, friendly, professional, unassuming and attentive. As an upper management official (retired) of a large public service agency, I am keenly aware of the great importance quality customer contacts and interactions | Read Full Review8/15/2023 12:00:00 AM | Google
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★★★★★ JD Wander**READ THIS REVIEW** I've been to my fair share of service departments over the years. And unfortunately, not all experiences are good ones. I can honestly say that my experience here has been a great one! From the service advisor Steve, to the shop foreman Jay & the service manager Jari, they have all gone way above and beyond to h | Read Full Review8/15/2023 12:00:00 AM | Google
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★★★★★ Imack NYannick is such great salesman so helpful, I recommend you go to him! | Read Full Review8/14/2023 12:00:00 AM | Google
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★★★★★ David WeinelThe sales person that I worked with, Shawn Sicari, Provided what I feel was exemplary service, care and attention to my needs and desires. Chapman Hyundai of Scottsdale, made it a very pleasurable experience with purchasing a new vehicle. Even the finance manager that I worked with, Amir Fallahi, made the experience easier. Both gent | Read Full Review8/13/2023 12:00:00 AM | Google
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★★★★★ Madhavan Pillai AHad gone there to check out a Hyundai Tucson and Erik was amazing! Great deal and no pressure! Chapman is the best in town if you are looking for a Hyundai! | Read Full Review8/13/2023 12:00:00 AM | Google
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★★★★★ Shanice LewisI recently bought a used vehicle from here and it has not been the best experience for me. I went to this dealership June first to put my deposit down. Not only did I have to wait until June 13th to get the vehicle but it had to go right back to the shop because it needed repairs so I had to wait another two weeks to get the vehicle | Read Full Review8/13/2023 12:00:00 AM | Google
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★★★★★ gavin halesJesus Bello was AMAZING!! He was very informed and kind. If you go buy a car I would recommend asking for him. | Read Full Review8/11/2023 12:00:00 AM | Google
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★★★★★ Shanice LewisI recently bought a used vehicle from here and it has not been the best experience for me. I went to this dealership June first to put my deposit down. Not only did I have to wait until June 13th to get the vehicle but it had to go right back to the shop because it needed repairs so I had to wait another two weeks to get the vehicle | Read Full Review8/11/2023 12:00:00 AM | Google
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★★★★★ Dolores DessensService Department Nick Kellogg was super helpful and nice. He was very thorough and explained everything to me, answered any questions I had. I recommend. | Read Full Review8/9/2023 12:00:00 AM | Google
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★★★★★ Xiomara SanchezClean and professional environment. | Read Full Review8/7/2023 12:00:00 AM | Google
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★★★★★ Joseph MichaelMy wife and I have bought two cars here in the past six months and just when I thought that it couldn’t get any better than the first experience (shout out to sales rep Shawn who was fantastic), my second experience was even more stellar. I purchased a Santa Cruz this weekend and the sales rep who took care of me, Jim Trafficanta bro | Read Full Review8/6/2023 12:00:00 AM | Google
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★★★★★ David GoldfarbWait 2 weeks or better for warranty service. Last time I but a Hyundai. | Read Full Review8/6/2023 12:00:00 AM | Google
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★★★★★ Erica CluffJim and the entire staff took excellent care of my car buying experience. | Read Full Review8/5/2023 12:00:00 AM | Google
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★★★★★ Melissa BronerPurchased a new Hyundai Tucson and I love it! Very easy process. In and out in 2 hours. Love my new car!! | Read Full Review8/5/2023 12:00:00 AM | Google
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★★★★★ Darren RasmussenShawn Sicari took great care of me and I had a wonderful experience. Thanks guys! | Read Full Review8/5/2023 12:00:00 AM | Google
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★★★★★ Dominic SanfelippoStarted looking for a new vehicle and dealt with Jim Trafficanta here! Was a really awesome guy to talk with and look at vehicles with! Never felt like I was being pressured into anything at any time! Definitely buying from them when we're ready! Thank you Jim, appreciate everything! | Read Full Review8/5/2023 12:00:00 AM | Google
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★★★★★ Christi and Shane ValleauHad a great experience and got the car we wanted. Damien offered great insight and took care of us. Would recommend this place to all! | Read Full Review8/3/2023 12:00:00 AM | Google
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★★★★★ Steve RobinsonYannick Sesonga, our salesman was wonderful! We walked in just intending to look, not buy. He met us on the curb, spent a lot of time with us showing us the various features on models we were researching, and at no time did we feel he was "selling" or pressing us to buy. He was just helpful, fun to talk to, friendly and just an inter | Read Full Review8/2/2023 12:00:00 AM | Google
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★★★★★ Darrell ClairmontSuper easy experience. Yannick was superb!!! Probably my best car buying experience to date! | Read Full Review8/1/2023 12:00:00 AM | Google
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★★★★★ Juan MoralesThe experience was exceptional at Chapman! Jim & Dale did an amazing job and was super helpful! Went over all the details with the Sonata and made sure we were all on the same page and made it an easy visit! Cant wait to drive everywhere with this car, thank you! | Read Full Review8/1/2023 12:00:00 AM | Google
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★★★★★ marty56443We just bought a vehicle from Chapman Hyundai, in Scottsdale. Our sales man was Shawn, he was very knowledgeable and treated us like family. Shawn was very upfront and we didn't feel like he was holding back on any information. He explained all the details and we new exactly what to expect. I was nervous about buying a vehicle. Yo | Read Full Review7/30/2023 12:00:00 AM | Google
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★★★★★ Kyle T.Jesus made the process easy and pleasant! Highly recommend Jesus Bello. | Read Full Review7/28/2023 12:00:00 AM | Google
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★★★★★ Elizabeth LofstedtDon't expect to get any kind of service done to your car at this location in any timely manner. I tried to get my car in with them and they said they had to keep the car for 6-7 DAYS before they could even run a diagnostic on it. I have NEVER heard of such a thing. They don't offer a rental during all that time either. How am I suppo | Read Full Review7/28/2023 12:00:00 AM | Google
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★★★★★ Nikki RobinsonI started looking for a Kona Limited or N-Line just a couple days before my final purchase of my 2023 Kona N. Julie at Chapman Scottsdale Hyundai made the process so much easier. Worked with me via email until it was time to come in to test drive. I didn't even test drive/check out the other models have test driving the Kona N. I i | Read Full Review7/24/2023 12:00:00 AM | Google
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★★★★★ Aletta DsouzaJesus was very kind. I highly recommend him as his service is the best. He is an amazing person. He was able to get me the deal I wanted with the particular car and colour I was interested in. I am extremely thankful for his patience and help throughout. Thank you for making sure I am happy ?????? | Read Full Review7/24/2023 12:00:00 AM | Google
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★★★★★ Shari SpenceMom and I were leaving a parking spot and she couldn’t get the car out of the stall all the way - she said the wheel was too hard to turn. We switched places and I had a hard time turning the wheel and realized we had lost all power steering. The CEL, power steering, ABS, and slippery when wet lights were all on. Called their usual | Read Full Review7/21/2023 12:00:00 AM | Google
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★★★★★ Teresa MowryHad a great experience with Baxter today! It was clean and easy! And now I've got a great car! | Read Full Review7/21/2023 12:00:00 AM | Google
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★★★★★ Sarah Martin5 stars to the staff at Chapman Hyundai Scottsdale. We were driving through and were able to make a same-day afternoon appointment for an oil/filter change, recall repair, and warranty repair. All were completed, with a car wash, in an hour and a half! Would definitely recommend this dealership and the clean, cool waiting area! | Read Full Review7/20/2023 12:00:00 AM | Google
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★★★★★ nathan sanchezYannick was not helpful he overcharged me on a vehicle through financing it with negative equity. I have proof of my agreement. This company doesn't want to work with you once you are behind on payments. 600 a month in car payment with a 660 credit score at the time. Absolutely ridiculous company. I never will trust them. I honestly | Read Full Review7/20/2023 12:00:00 AM | Google
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★★★★★ Matthew BergerGreat experience! Erik B made everything straight forward and easy! Ask for Erik when you buy your next car! | Read Full Review7/19/2023 12:00:00 AM | Google
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★★★★★ tyri blondalWorking with Yannick was a real treat. Met my needs without stressing me out with all kinds of gimmicks. Honest and straight up. Really made my experience comfortable here at Chapman Hyundai Scottsdale | Read Full Review7/19/2023 12:00:00 AM | Google
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★★★★★ Fantastic AlwaysI was helping my mother buy her new car. We drove up from Tucson since the dealerships in Tucson were not helpful. Baxter was not only able to help us, he also had amazing patience with my elderly mother. She had a great car buying experience. Thank you so much for making this a great experience for my mother. She is so happy with he | Read Full Review7/19/2023 12:00:00 AM | Google
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★★★★★ Justine PhillipsonPlease ask for Jeremiah! He was amazing. He is kind, professional, and understanding. He was very knowledgeable too. He didn’t pressure us at all. We didn’t buy a car yet, but we have been to multiple dealerships and that was our best experience by far! We will hopefully be back soon and ready to buy! | Read Full Review7/19/2023 12:00:00 AM | Google
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★★★★★ Ryan RockwoodJesus Bello was extremely helpful. We have visited a number of dealerships over the past few days, and he was the best salesman we've interacted with by far. Incredibly helpful and very service-oriented. | Read Full Review7/19/2023 12:00:00 AM | Google
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★★★★★ Lexi StegmeierClint at Chapman Hyundai was excellent. He made my service appointment for my Hyundai Kona so smooth. Would highly recommend! | Read Full Review7/19/2023 12:00:00 AM | Google
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★★★★★ faith loutsenhizerJesus was very helpful and got me into the car I wanted! Very happy I decided to buy a car here. | Read Full Review7/17/2023 12:00:00 AM | Google
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★★★★★ Mark ErnstSalesman James Trafficanta was very helpful and made the car buying experience relaxing. We love our new Tucson. | Read Full Review7/14/2023 12:00:00 AM | Google
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★★★★★ Jen FateWe are a family of Hyundai owners. Ever since we moved here to Arizona, we established the maintenance for our cars at this location. For service - Amanda Dell is our go-to! She is always so kind, helpful & treats you like a friend. Anytime we schedule our car(s) for service, we make sure and request to be seen by Amanda - she is | Read Full Review7/13/2023 12:00:00 AM | Google
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★★★★★ Erin HolmanAwesome Service! Finding a car made easy!! Thank you Yannick for helping me find my dream car!! I love my new Hyundai Tucson!! | Read Full Review7/13/2023 12:00:00 AM | Google
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★★★★★ Howard JohnsonGreat service, highly recommended | Read Full Review7/13/2023 12:00:00 AM | Google
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★★★★★ Bernadette AvelarMy daughter went in to purchase a vehicle and found a beautiful car. But even better than that she was helped by Jim Trafficanta. He made her feel comfortable with no pressure. We went in with other family members and he shared the best experience with not just her but all of us. We would definitely be back to buy a car from him. Tha | Read Full Review7/13/2023 12:00:00 AM | Google
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★★★★★ Michael BalderramaMe and my daughter both bought from Chapman in the past. Sad they wouldn’t budge on price. Time to move on to a different dealer | Read Full Review7/12/2023 12:00:00 AM | Google
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★★★★★ LaKitda MilesThe experience was wonderful from first contact to weeks after my purchase. I would refer them to anyone getting ready to buy a vehicle. | Read Full Review7/11/2023 12:00:00 AM | Google
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★★★★★ Dominique LopezJim Trafficanta was very kind and didn't make me feel pressured. He was able to get me the deal I wanted with the only car I was interested in. I am very happy with my purchase here. Thanks for everything!! | Read Full Review7/11/2023 12:00:00 AM | Google
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★★★★★ Angela BurnettIf you are looking for a positive car buying experience look no further. The sales team at Chapman Hyundai is top notch from start to finish! I can't say enough great things about Micah Carrier, our sales person! When he didn't have the specific color of car my daughter wanted, he searched and found it 75+ miles away. Not only di | Read Full Review7/10/2023 12:00:00 AM | Google
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★★★★★ Stevie SchraderJulie is a fantastic salesperson! Second car I've purchase from her. Great service every time. | Read Full Review7/10/2023 12:00:00 AM | Google
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★★★★★ Kristie RodricksIf you need a car Baxter is the person you need to call! Not only is he knowledgeable, he is friendly, he listens and was not pushy at all. He listened to everything I said I was needing and wanting & found me exactly what I was needing! He is a true professional and someone you will walk away from with a smile on your face! I will b | Read Full Review7/8/2023 12:00:00 AM | Google
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★★★★★ Blake InorioJim Trafficanta was an absolute pleasure to work with! A true professional. Not only was he knowledgeable and polished, but just a great guy to be around. There’s no one else I’d work with! | Read Full Review7/8/2023 12:00:00 AM | Google
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★★★★★ DavidBeen trying to get ahold of the service department for over a month for basic info with no response, but not even 5 minutes after stating interest in buying a vehicle I’m getting calls, texts, and emails :) wouldn’t recommend purchasing here if you plan on using the dealer to service your vehicle. | Read Full Review7/8/2023 12:00:00 AM | Google
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★★★★★ John RingerPurchase experience was pleasant, not like some I have experienced previously at other locations. Very comfortable environment and did not feel like I was being pressured to buy a timeshare. Recommend Chapman Hyundai Scottsdale, representative Don Williams. Thank you. | Read Full Review7/7/2023 12:00:00 AM | Google
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★★★★★ Safyr MwnThank you, Chapman! What a great car buying experience from Yannick, our salesman and Andres the sales manager, to Amir our finance guy. Everyone was super kind, and absolutely no high pressure selling. We recommend this dealership to anyone buying a car. | Read Full Review7/6/2023 12:00:00 AM | Google
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★★★★★ Marisol DavidExcellent customer service from a sales Consultant , his name Jim Trafficanta he was very attentive to all our needs in the process from star to finish buying our Mazda CX-5 | Read Full Review7/5/2023 12:00:00 AM | Google
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★★★★★ Tabatha GarzaBraxton was very nice and helpful | Read Full Review7/4/2023 12:00:00 AM | Google
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★★★★★ Monique BenitezVery bad service! I called a few times and left a few messages and never got a call back. I called again today and the rep I spoke with was very rude! Wouldn't let me talk and when she finally let me get a word in she would cut me off in the middle of what I was saying. When I finally asked if she could let me speak she hung up on me | Read Full Review7/4/2023 12:00:00 AM | Google
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★★★★★ Christian Draganovasked to cancel extended warranty, front lady at the desk laughed over the phone and said she would transfer my call, straight to voicemail, bought a challenger from them a year ago, they didn’t offer me gap insurance and took value out of the car through parts after already purchased, just be careful when buying a car from here, sli | Read Full Review7/4/2023 12:00:00 AM | Google
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★★★★★ Alex DoytchinovHad great service at walk-in from Jesus, I never felt forced or rushed and worked with me to meet my needs | Read Full Review7/3/2023 12:00:00 AM | Google
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★★★★★ Jay JosephWhat a GREAT buying experience! Jesus and Andres were fantastic! Jesus is very knowledgeable, and what he didn’t know he was more than willing to find out. I was there longer than expected and was in a rush and didn’t notice a few things on my used Santa Fe, but when I brought the car back, both Jesus and Andre stepped up and made | Read Full Review7/1/2023 12:00:00 AM | Google
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★★★★★ KI have been calling the service department for literally two days to get help. Each time, I’m being transferred to a number that goes to a voicemail. There’s no way they can be this “busy” . Do better !!!! | Read Full Review7/1/2023 12:00:00 AM | Google
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★★★★★ Joshua CoplerService department just wants your money. Took my car in to get an oil change again. the last time I went they over filled my car with oil my almost a quart and they checked my cabin air filter but didn't put the cover back on probably so it was whistling when I turn the AC on. I took my car in again and let them know my car was ove | Read Full Review7/1/2023 12:00:00 AM | Google
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★★★★★ Ana BirckbichlerYannick he did a great job assisting us with the car purchase. | Read Full Review6/28/2023 12:00:00 AM | Google
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★★★★★ Lisa HeinChapman Hyundai has always provided great service. Have been going to them since 2014. | Read Full Review6/28/2023 12:00:00 AM | Google
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★★★★★ Jose Luis BencomoSuper convenient hours of operation as well as form of payment online with Apple Pay. | Read Full Review6/25/2023 12:00:00 AM | Google
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★★★★★ Bryce Mikesell (Bryce_MX14)Excellent service! Once they got my car into the shop to be worked on it was done with in a few days! Running better than ever and am very satisfied with my visit! Worked with Nick and he was very communicative with me on the status of my car! | Read Full Review6/24/2023 12:00:00 AM | Google
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★★★★★ Carlyn BlockWas very happy with the oil change service. My agent Tony was on time, explaining what they were planning for my car service. I waited about an hour while enjoying my coffee in waiting area. Tony returned with my changed oil, rotated wheels clean car and a smile. | Read Full Review6/22/2023 12:00:00 AM | Google
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★★★★★ Glenn SullivanFrank was a great help, and very easy to work with. Thanks | Read Full Review6/21/2023 12:00:00 AM | Google
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★★★★★ Anastasia TorresJim Trafficanta for Chapman Hyundai Scottsdale was very helpful, polite, and an overall pleasure to work with. He helped me buy my car and made everything super easy to do. I really appreciate all that he's done for me today and would recommend him to anyone looking to buy a car. | Read Full Review6/19/2023 12:00:00 AM | Google
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★★★★★ Patricia PalermoThank you for taking good care of my Santa Cruz. Chapman Hyundai is the Gold Standard for customer service. Francisco was awesome to work wil. So polite, respectful and professional. | Read Full Review6/19/2023 12:00:00 AM | Google
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★★★★★ Mary MaselliThis is the best experience I’ve ever had buying a car!! Jim Trafficanta helped me EVERY step of the way. I pulled up in a beaten down old car, overwhelmed, and was able to pull off the lot with a beautiful new vehicle, no longer clouded with the stress my old car was causing. Jim wasn’t any ordinary “salesman,” and coming from NY I | Read Full Review6/17/2023 12:00:00 AM | Google
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★★★★★ John BauerI brought my 2020 Tucson for a routine oil change and Tony made the experience painless. They found the battery was failing nd replaced it under warranty. I appreciate the great service at Chapman Hyundai, Scottsdale. Shout out to Nick Kellogg for all his help on the getting my alignment done on my 2021 Santa Fe in a timely manner. T | Read Full Review6/16/2023 12:00:00 AM | Google
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★★★★★ Michael DBeen trying to get ahold of someone in service for 3 weeks now just to get the price on an oil change.. followed up multiple times to say I’ll get a call back and still haven’t. Could be easily avoided by listing the pricing on your website. Pretty crazy I paid $35k for a car yet can’t even get a response on the most basic service | Read Full Review6/14/2023 12:00:00 AM | Google
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★★★★★ Jake PThis place was pretty awesome. Damian helped me find exactly what I was looking for with no pressure and was very accommodating. The paperwork part of buying a car is usually slow and boring but he made sure to keep me informed along each step of the way and it made for a pleasant experience. | Read Full Review6/10/2023 12:00:00 AM | Google
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★★★★★ Charlie Jay O'Neal (Chuckles)Ask for a salesman named Yannick. He took care of business, no hassling and he got us approved when our credit was an issue. Mr. Yannick, Thank you. We are happy with the vehicle. I will be returning soon for a car for my Son. | Read Full Review6/9/2023 12:00:00 AM | Google
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★★★★★ J FergSeriously great people, the only Hyundai dealership I can call | Read Full Review6/8/2023 12:00:00 AM | Google
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★★★★★ Kye FriendYannick was super helpful with the process of buying a car. | Read Full Review6/8/2023 12:00:00 AM | Google
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★★★★★ Gail McKenzieVery courteous and professional. Not pushy like other places that I went to in the past. | Read Full Review6/8/2023 12:00:00 AM | Google
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★★★★★ Sales ChandlerJim Trafficanta What a pleasure working with Jim! Super easy to work with and got me a great deal on a great car! Love Chapman Hyundai Scottsdale! | Read Full Review6/7/2023 12:00:00 AM | Google
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★★★★★ Jessica WallsI purchased a new Venue last night and I had the best experience ever buying a car. Damien Magana went above and beyond. There was never any pressure and I havent laughed so hard in a long time. He is extemely knowledgeable and if he couldnt answer me question he made sure to find someone who could answer it. Even on a tight budget h | Read Full Review6/7/2023 12:00:00 AM | Google
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★★★★★ Sean IngrahamI purchased a 2023 Hyundai Elantra in March 2023 and while I had an amazing experience with my salesman, Joel Canning, the dealer itself left much to be desired with the complete lack of assistance and empathy in regards to a situation they caused. When I purchased the vehicle in March, it was made clear to my salesman that I would | Read Full Review6/7/2023 12:00:00 AM | Google
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★★★★★ krupa sutariyaIt was a great experience. Erik was very kind and straightforward. Didn’t feel like wasting my time on anything. He also managed to get the colour I wanted for my car so quickly when they didn’t even have it in their available stock. Thanks for everything. | Read Full Review6/6/2023 12:00:00 AM | Google
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★★★★★ Fernanda GarciaI had the pleasure of working with an Jim Trafficanta salesman during my recent car-buying experience. From the moment I walked into the dealership, their professionalism and expertise were evident. He greeted me with a warm smile and made me feel comfortable throughout the entire process. His extensive knowledge of the vehicles, in | Read Full Review6/6/2023 12:00:00 AM | Google
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★★★★★ Marques JohnsonMy man Yannick really hooked me up. I did my homework. I knew the value of my trade-in, I knew the vehicle I wanted and the price I wanted to pay and they made it very easy. This was the 2nd time I had been to this dealership and both times were stress free....as opposed to when I went to Mark Kia (Which was so awful both times, t | Read Full Review6/1/2023 12:00:00 AM | Google
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★★★★★ Keilan DavidsonMy salesman erik went above and beyond to fet me back on the road . 5/5 stars stayed late to help me out and imporve my life in ways i never could imagine. 10/10 service and customer support amazing experience would recommend. | Read Full Review6/1/2023 12:00:00 AM | Google
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★★★★★ Yvette LopezThank you to Francisco Ramires for being kind and very knowledgeable. The service was great and hardly any waiting time. Two thumbs up | Read Full Review6/1/2023 12:00:00 AM | Google
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★★★★★ Zoe CigardAmanda was so helpful and patient with me during my whole service. A Lyft was ordered for me to go into work and then arranged one to pick me up as well. Everything was smooth! | Read Full Review6/1/2023 12:00:00 AM | Google
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★★★★★ Mau LopAsk for Jesus Bello, excellent salesman and very kind. | Read Full Review5/31/2023 12:00:00 AM | Google
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★★★★★ Siddhartha GoelEdit Review 31st May 2023: Added 2 more stars after my previous reviews. Manager reached out to me personally and help addressing core issues of my car. Even though one issue still not permanently resolved but this time it was special attention provided by service manager as well as technician. Some problems which must be checked up | Read Full Review5/31/2023 12:00:00 AM | Google
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★★★★★ Lisa BaerCan't really recommend - it took us nearly 8 hours to purchase our vehicle which was excessively painful. We would have left but they kept telling us we were almost done. At one point we learned that they didn't even have the car in the color we wanted but they told us they could get it from another dealership in 30 minutes...which t | Read Full Review5/31/2023 12:00:00 AM | Google
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★★★★★ Veno AlbazAmazing service. Received an email from Chad Garon regarding the VIP program, and the possibility of getting a new car. I went on the same day, Saturday. Did not waste time, told him my needs and budget, and 2 hours later I left with 2023 Elantra red ( my favorite). Pleasant experience, not pushy and Considerate. Very happy with the | Read Full Review5/30/2023 12:00:00 AM | Google
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★★★★★ David GMy salesman , Erik Berger , did an outstanding job in helping me purchase my new Sonata Hybrid. He was extremely efficient, professional and knowledgeable. I highly recommend you contact him! He was super easy to deal with and very patient!! My overall experience at Chapman was excellent and this place has a great selection of vehicl | Read Full Review5/28/2023 12:00:00 AM | Google
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★★★★★ amber maxwellHighly Recommend Sales Associate Jim. T He was very knowledgeable and helpful with the purchase of my new car. Smooth transaction and love my car!!! | Read Full Review5/28/2023 12:00:00 AM | Google
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★★★★★ Josh MeagherThe service depart had awesome customer service. Very responsive and friendly. After being strung along at a different dealership, they gave the the best experience I could hope for. I drove past 2 Hyundai dealerships to get here and I will be doing it again if I need anything. | Read Full Review5/27/2023 12:00:00 AM | Google
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★★★★★ JCDidn't buy there but Jim as a sales person was extremely helpful with the time he gave me looking at cars there. | Read Full Review5/27/2023 12:00:00 AM | Google
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★★★★★ Maria JaramilloGreat customer service and assistance from Yannick. I will definitely come back | Read Full Review5/27/2023 12:00:00 AM | Google
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★★★★★ Makayla PI worked with Jim Trafficanta and he was amazing he was very patient with me and very understanding. He got me exactly what i wanted and made sure i was comfortable with the process. I definitely recommend coming in and working with Jim. | Read Full Review5/24/2023 12:00:00 AM | Google
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★★★★★ santa castroI got my first car here. Thank you so much again. Thank you Shawn Sicari for the great help and customer service. Have a great day! | Read Full Review5/21/2023 12:00:00 AM | Google
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★★★★★ Victoria CarrilloWe were pleased with the whole process. We have been to a dozen different dealers of several weeks, and this was the first dealer that gave us an honest and acceptable price on less then a half hour | Read Full Review5/21/2023 12:00:00 AM | Google
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★★★★★ Shafiq ShaikhYannick is the best guy you will find to buy your car from. Had a smooth experience getting the car from him. | Read Full Review5/20/2023 12:00:00 AM | Google
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★★★★★ Matt KohnertWent to go get a new vehicle after my ‘01 Sequoia gave out on me, got a great deal on a 2023 Elantra. Eric helped me and my mother out with picking out the vehicle and getting a good deal on it, and he even showed me how to operate the system inside the vehicle and set up my ApplePlay. Also a big shoutout to Amir for helping me get a | Read Full Review5/19/2023 12:00:00 AM | Google
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★★★★★ Khushbo KhalilHad a great sales experience with Micah. He was very accommodating and assisted me and my daughter in choosing a vehicle that will keep our small family on the road. The entire experience was great. Thanks Micah! | Read Full Review5/19/2023 12:00:00 AM | Google
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★★★★★ Steven LovatoGreat service and excellent support. | Read Full Review5/19/2023 12:00:00 AM | Google
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★★★★★ Jenn KedzierskiI brought my 2020 Hyundai Elantra GT here because I was told buy San Tan Hyundai in Gilbert, where I live and where I purchased my car, it wasn’t under warranty. In fact it IS under warranty!! I called on Monday and Chapman got me in same day for my AC. My repair took 3 days to repair. I also had to come and pickup something out of m | Read Full Review5/18/2023 12:00:00 AM | Google
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★★★★★ Michele Tuckerwish I could do zero stars - took in vehicle for oil change, inspection came out with over $2000 in repairs needed - took to another mechanic and 99% of supposed crucial/critical issues not found 1. Wanted $497.48 to replace hood struts - yes they were bad, but they literally cost $44 and were replaced in 10 minutes, yet they wanted | Read Full Review5/18/2023 12:00:00 AM | Google
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★★★★★ Brad ClementExceptional customer service. Scheduling on My Hyundai app was easy. In-person contact at service center explained & communicated throughout the process extremely well. First class all the way! | Read Full Review5/16/2023 12:00:00 AM | Google
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★★★★★ DarrellThey offer a large amount for your car and then when it has a few scratches the depreciated by thousands of dollars. it's the bate and switch. Be careful when doing business with them | Read Full Review5/16/2023 12:00:00 AM | Google
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★★★★★ maira ruvalcabaIf your goal is to never get a call back after leaving 3 voicemails 24 hours in between each other, then yes I recommend this place. I get every place gets busy, but what I can’t fathom is never getting a call back. Leaving you my only car for 3 days & never getting an answer on if I’ll be provided a rental so I can figure something | Read Full Review5/16/2023 12:00:00 AM | Google
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★★★★★ Kelly MercadoHad wonderful experience buying my daughter her very 1st car! Everyone there were very friendly and made it seem like we were part of their Hyundai family! Will definitely buy another car from them in the future! Yannick was a funny and pressure free salesman that took his time with us! Thank you! | Read Full Review5/14/2023 12:00:00 AM | Google
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★★★★★ Shannon “Hollisticfoodie” RichardsonI was impressed with Micha and his sales ability. The F&I department was kind and willing to explain price and products thoroughly. | Read Full Review5/11/2023 12:00:00 AM | Google
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★★★★★ Amy KochisJust purchased my first new car in over 20 years. Yannick was extremely helpful. He answered all my questions with detailed information. He was so knowledgeable and available through the whole process. If you need a new car go see Yannick!!! Thank you so much | Read Full Review5/10/2023 12:00:00 AM | Google
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★★★★★ Carlos NosieGreat experience. Friendly service. Jim Trafficanta was amazing and helped me get my first car EVER! I couldn’t be anymore thankful than I already am today. | Read Full Review5/9/2023 12:00:00 AM | Google
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★★★★★ Aristina CareagaYanek was the best ???? He had us in and out great customer service?? | Read Full Review5/9/2023 12:00:00 AM | Google
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★★★★★ Kolby GranvilleI'm sure the cars they sell are fine, and it seems many people have a positive buying experience, however, I did not. I found the car I wanted online, emailed, and was told they would only give me the "real price" if I came into the office. What couldn't they put in an email? They wouldn't say... So, I drove the 45 minutes into t | Read Full Review5/8/2023 12:00:00 AM | Google
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★★★★★ Jeff EarlI was 15 minutes late - and genuinely apologetic for being so. Frankie (Francisco Ramirez) at the service desk told me it was fine, and all they needed was 90 minutes tops. I was there for routine maintenance and warranty recall regarding the roof trim (not safety related). “ I told him directly, “do not do the recall work today. I’ | Read Full Review5/8/2023 12:00:00 AM | Google
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★★★★★ Srikhar ReddyI recently had the best first car purchase experience! My sales cansultant Jim Trafficanta was extremely helpful throughout the entire car buying process and made sure that I found the perfect car to meet my needs. Jim's communication skills were exceptional. He responded to all of my questions and concerns in a timely and professio | Read Full Review5/6/2023 12:00:00 AM | Google
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★★★★★ Jeff EarlI was 15 minutes late - and genuinely apologetic for being so. Frankie at the service desk told me it was fine, and all they needed was 90 minutes tops. I was there for routine maintenance and warranty recall regarding the roof trim (not safety related). “ I told him directly, “do not do the recall work today. I’ll come back.” Fran | Read Full Review5/6/2023 12:00:00 AM | Google