Return to complete listing of Chrysler Dealer Service & Maintenance Servicing Scottsdale

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Airpark Dodge Chrysler Jeep

Airpark Dodge Chrysler Jeep is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Certified Technicians

Call (480) 751-4211 today to schedule your next appointment.

Our technicians at Airpark Dodge Chrysler Jeep are ready to help you!
Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Brian Calvery
    These guys were amazing especially the salesman Devin. I told him my situation and he said he would get it done and he did. I could not of asked for anything more. I would definitely recommend this dealership to anyone looking for a vehicle. Thanks again guys. Wonderful job. | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Melisa Mondino
    Julian and sales team treated me well and great to work with. Bought a new Compass, traded in jeep grand Cherokee. Fair price on trade. | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★ Shea Pope
    Bought a Jeep here in the last 2 months. Worst car purchasing experience I have ever had. | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Alexander Horsman
    I have nothing but amazing things to say about working with Julian and Stevie on leasing a new 2024 Jeep Grand Cherokee. I came in late on a Tuesday night, they were clear and transparent about pricing and process from the get go, and stayed late after hours to work with me on getting a deal done. They listened to what I needed in th | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Spencer Burton
    Not usually the type of person to write a review, but I had an amazing experience at Airpark. I was looking for a Jeep, but wasn’t really sure about which model. Emilio Mena was incredibly helpful throughout the entire process, as well as the GM Bryan Hrabe. I ended up purchasing a Jeep Wrangler 4XE and I am nothing but pleased with | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Andrea Wilsey
    Julian and Chris were awesome! Chris Bass went above and beyond to help me get into a 2024 beautiful jeep. Thank you so much!! | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Bill Flanders
    I recently bought a Certified preowned 2023 Jeep Grand Cherokee Summit Reserve from Airpark DCJ and had an excellent experience. I live in South Carolina. Airpark is in Arizona about 1500 miles away. I found the Jeep via Autotrader and started the process of inquiries on a Friday morning. Wound up completing the purchase by Friday ni | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Eric Raskin
    Best salesperson in my opinion is Santiago. He will do whatever is humanly possible to help his clients. Ask for Santiago.. YOU won’t be sorry | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Tracy Burr
    Just traded my 2018 ram in yesterday for a 2022 Ram 2500 big horn and between our salesman Mark Ito and our finance guy MO, we had a great experience unlike previous experiences. I have purchased my last 4 trucks from Airpark and this is the best experience we have had yet. I will go back and see Mark. Thank you. | Read Full Review
    9/15/2024 12:00:00 AM | Google
  • ★★★★ Lakeysha DeLeon
    Total mess throughout the entire process. So many ridiculous and unnecessary issues. Poor communication. Once the vehicle was ready to be picked up, drove over a hour to get it and they gave me a filthy vehicle after claiming it had been detailed then said oh we didn’t notice they didn’t do it. Asked to confirm they were transferring | Read Full Review
    9/15/2024 12:00:00 AM | Google
  • ★★★★ Anthony Gongora
    So I bought a used 2020 Grand Cherokee June 15th 2024 and the minute I drove it off I knew something was not quite right with the AC at first I just thought it was the middle of summer and the AC just needs to kick in, but it would blow cool air and sometimes cold! I went on a road trip in my car and was miserable, it blew hot air th | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ George Wallace
    Good place to buy a vehicle fast and fair pricing. | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★ FLEXX INTERNATIONAL
    Bought my jeep from here, wouldn’t recommend. The customer service was horrible. | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★ Amy Pariseau
    My new car is my new nightmare, it has been in the shop more than I can count on one hand in the couple months of having it.  From the moment I drove off, I began experiencing problems. My “new” car is anything but reliable. Check engine light came on within the first 3,000 miles. Airpark sells junk! I assumed buying a car from Airpa | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Lewis Easterling
    Great experience all the way through when purchasing my new jeep. I returned with questions and issues and was helped by Julian who made sure i was taken care of and my issues were resolved | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★ Kovey
    The worse experience I have ever had went it for car and was told the deal was done they had two banks but not sure witch would go with I leave there 4 days in to the car there sales says he asked me about other option and I’m like you no you didn’t I provide he then tells the business practice no matter what is to let you leave with | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★ Michael Mohr
    Purchased a car from them with delivery. As soon as they had my money they no longer were of any service. Car showed up with no warning, no title work & no answer or any way to reach them. | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★ Oren Zener
    If Zero stars were an option, I would use that. I would NEVER buy a car or have it serviced at this location. After my less than three year old Jeep had a refrigerant leak, oil leak, and a faulty fuel pump that caused it to completely breakdown on the side of the highway, this location was practically useless. The only time they offe | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★ April Norton
    I went in because the stop/start service was faulty. Apparently needed a new battery. They sent many upsales in the estimate which I rejected. A while later they say the coolant hose has a really bad leak but at this point I was already upset so wanted it done somewhere else. I got there and they added things to the invoice that I w | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★ Lisa Schumaker
    I was having issues with my diesel jeep gladiator so they convinced me to trade it in. They promised that my winch, AT atlas topper and national Luna battery in bed if truck could be transferred and installed in new truck that I purchased. The gentleman stated “we have tools and can do it”. I also informed them that I am 4 hrs away | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Brianna ramey
    Just got my Jeep Wrangler thanks to Joe Terry, and I can't recommend him enough!! He was super friendly and really knew his stuff. It felt like chatting with a friend who genuinely wanted to help me find the right car, not just make another sale. He was patient with all my questions and never once pushed me towards something I didn't | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★ Roman Morgan
    I would recommend a car lot operating out of a dumpster before sending someone to the used car department here. Ethics I'd expect from Satan. Steer clear of a "Mr. Wally" managing the used car store. | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Sara Davis
    I recently purchased an amazing Rubicon from this dealership and highly recommend SHANE!!!! He was a great person to worth with and made my experience a great one!!! | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Stan P
    Just picked up a wrangler from these guys after a grueling day of shopping around and numerous dealerships. I was torn between a few different types of vehicles and manufacturers, but felt very comfortable with the staff at the Dealership (Richard “Rick” was my salesperson) and found a great vehicle at a great price. I rarely do thi | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★ Adam O'Neil
    $460 for Freon. Complete joke. | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Percy and Wendy Spencer
    We had an OUTSTANDING experience with our salesman, Justin. We came to an agreement on price over the phone, and then went into the dealership to sign papers. We had to get an extra key a week later, and he made sure we were all taken care of! He was available and answered all of our questions, even after hours. Excellent customer se | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ BRANT KIRK
    My wife and I bought a new Jeep Wrangler from here in early July. After we signed the papers and were getting ready to leave, the salesman told me the vehicle only had one key, but the dealership would provide a second key. It was nearly a year afterward when we finally went back for the key, which they did provide. | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★ Shailesh Shrestha
    My recent experience with Airpark Dodge Chrysler Jeep was incredibly disappointing and frustrating. Initially drawn in by their selection and promises of quality service, I left the dealership feeling completely let down and taken advantage of. To start, I was interested in purchasing a Tesla Model 3, which I found at their dealersh | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Julian Fishman
    | Read Full Review
    7/7/2024 12:00:00 AM | Google
  • ★★★★★ Andrew Campo
    I recently took my Jeep to Airpark Jeep for service, and the customer service was exceptional. The employees and staff truly stand out. I want to personally recognize Chris Bass (Finance Director), Ryan Budrewicz (Sales), Javier Sanche (Sales), and Phil Mahon (Servicr) for their excellent customer service and product knowledge. I hig | Read Full Review
    7/6/2024 12:00:00 AM | Google
  • ★★★★ Speedy Gonzales
    Service department is lackluster at best. Service advisors always claiming how busy they are when they drop the ball. After multiple visits I have learned this is the standard for the service department. They even leave trash in your vehicle like a half eaten melted popsicle and empty water bottles. Charge top rate for cut rate ser | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★ edgar molina
    Really dishonest team, no help whatsoever when it comes the time to sell a vehicle they are all in to help but once problems happened, really unhelpful | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★ Andres F
    Got sold a 2024 lemon ?? wrangler and no help whatsoever was provided. I had to pay my own rental for 3 months. Worst dealer out there | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★ Moudy Lakiss
    Blood suckers, check the market very well before purchase any car from them. Don’t trust whatever they say. I would love to give them less than one star if possible. | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★ T “The Right”
    If you want to be the dumbest man ever, go there Bunch of retarded losers, 0 respect for any of them Read the previous reviews and be cautious. | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★ Paul Dickerson
    Nothing good to say. | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★ Irish
    Keep away from the service department, they will rob your vehicle. Bought 6 cars from Cameron there, nice guy, but the service director, not so much. Completely disregarded thr fact that a service tech under his watch stole my pistol. Happy I purchased my newest vehicle from Aution Nation Subaru. | Read Full Review
    6/8/2024 12:00:00 AM | Cars.com
  • ★★★★ Nicholas Ryan
    Bought a Tesla here with damage found to it afterwards the managers I worked with were very salesy and what was being communicated with me after I called in to explain the issues I was seeing did not match what they told me when we were signing the paperwork. I come from sales and these guys were very unprofessional. The rims had lot | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★ James Hulsey
    These guys are lazy crooks. Don’t trust them, and don’t take your vehicle to them unless it’s under warranty. They’ll do the bare minimum (if that) to charge you as much as they can. | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★ john Delaney
    | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★ Cliff
    Really not sure what to think of this dealership. Inquired about a new car. Was messaged that loan was approved with my trade in. Terms of loan seemed good and met my needs and expectations. When I responded back with what I needed to bring down to finalized everything, I hear nothing back. Absolute crickets. Called the dealership th | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★ Benjamin “Ben” Hancock
    I recently had a terrible experience at Airpark Dodge Chrysler Jeep RAM. I walked into the dealership pre-approved for a loan from my credit union, a fact I explained to two different people there. However, when I sat down with the financial department, they attempted to push me into using their internal finance company instead. Des | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★ Benjahan
    I walked into this dealership pre-approved for a loan from my credit union, which I explained to two people there. After sitting down with the financial department, I found out they were trying to use their internal finance company. I told him again I was pre-approved through my own credit union that I had bought my first car through | Read Full Review
    5/31/2024 12:00:00 AM | Cars.com
  • ★★★★ Benjahan
    I walked into this dealership pre-approved for a loan from my credit union, which I explained to two people there. After sitting down with the financial department, I found out they were trying to use their internal finance company. I told him again I was pre-approved through my own credit union that I had bought my first car through | Read Full Review
    5/31/2024 12:00:00 AM | Cars.com
  • ★★★★ Benjahan
    I recently had a terrible experience at Airpark Dodge Chrysler Jeep RAM. I walked into the dealership pre-approved for a loan from my credit union, a fact I explained to two different people there. However, when I sat down with the financial department, they attempted to push me into using their internal finance company instead. Desp | Read Full Review
    5/31/2024 12:00:00 AM | Cars.com
  • ★★★★ Benjahan
    I recently had a terrible experience at Airpark Dodge Chrysler Jeep RAM. I walked into the dealership pre-approved for a loan from my credit union, a fact I explained to two different people there. However, when I sat down with the financial department, they attempted to push me into using their internal finance company instead. Desp | Read Full Review
    5/31/2024 12:00:00 AM | DealerRater
  • ★★★★ Benjahan
    I walked into this dealership pre-approved for a loan from my credit union, which I explained to two people there. After sitting down with the financial department, I found out they were trying to use their internal finance company. I told him again I was pre-approved through my own credit union that I had bought my first car through | Read Full Review
    5/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Scott Kelly
    For the most part the dealership experience was okay. However, when it comes to correcting a mistake that they have made the dealership has a serious deficiency. | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★ Dana Teel
    Checked on a car via internet in the morning to see if it was still available (it supposedly was) before hauling the family across Phoenix to see it. Told the internet person we were speaking with we would be over in about an hour. Was supplied a name to ask for on arrival. When we pulled up, it reminded me of car buying from years a | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★ shiona ford
    Recently purchased a Shelby mustang, had the car for 31 days when the transmission blew up, there were chips in the windshield that was promised they were sealed. Which they weren't and now my windshield is completely cracked. They never offered a carfax, they refuse to help me with repairs that the warranty doesn't cover. Which they | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Hillary Baran
    We worked with Anthony in the service department 2 times - work was top notch, customer service was 100/10, would recommend a thousand times over! | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★ Nathan Brown
    The dealership promised to fix the tire balance and wash the truck before I drove the used Tacoma off the lot, but did neither. They also gave me a half tank. | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★ Jeffrey Glenn
    Well I have to give a one star rating. More on that later. The buying process and trading in process was no problem. I just don’t agree after buying a 45k dollar Jeep Wrangler that you should not get the second remote that comes with the vehicle. I tried several times thru my salesman Matt and had no luck. I left numerous messages on | Read Full Review
    5/19/2024 12:00:00 AM | Google
  • ★★★★ Pat
    This dealership has degraded since being bought by Berkshire Hathaway. My recent experience included a sales person not getting back to my as promised on two separate occasions. When the sales manager got involved it was apparent she had no clue or was just covering for her salesperson. I once loved this dealership but apparently sch | Read Full Review
    5/18/2024 12:00:00 AM | Cars.com
  • ★★★★ Heather Gnadt
    Terrible first and last time experience. We just moved to the area from Mesa and I needed to find a new Jeep dealership to have services done at. I needed an oil change and tire rotation. I checked in and they said it would be 90 minutes. Fast forward 90 minutes my terrible “advisor” Kim came to see me in the waiting room to tell me | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★ Trinity Taylor
    I tried to reach out to a general manager to discuss all of issues I have had with this dealership from the get go but of course I never got a call back. So I'll just post my experience on multiple different platforms. On 4/15 my husband and I came to Airpark to look at their inventory of Ram Power Wagons. This is a 70+ mile round | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★ Trinity T
    I tried to reach out to a general manager to discuss all of the issues I have had with this dealership from the get-go but of course I never got a call back. So, I'll just post my experience on multiple different platforms. On 4/15 my husband and I came to Airpark to look at their inventory of Ram Power Wagons. This is a 70+ mile rou | Read Full Review
    5/14/2024 12:00:00 AM | Cars.com
  • ★★★★ Trinity T
    I tried to reach out to a general manager to discuss all of the issues I have had with this dealership from the get-go but of course I never got a call back. So, I'll just post my experience on multiple different platforms. On 4/15 my husband and I came to Airpark to look at their inventory of Ram Power Wagons. This is a 70+ mile rou | Read Full Review
    5/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Anthony Wayne
    Shane and Eddie were amazing in helping me secure my 2019 Tesla Model 3! The whole deal was done remotely and even so I felt comfortable and properly guided throughout. I recommend Airpark Dodge Chrysler Jeep to everyone. | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ heather
    Took my truck in due to a battery issue. Showed up without an appointment to drop off my truck. I was actually in no hurry to get it back. Much to my surprise battery was taken care of that day. Another issue was causing the battery to drain and this was fixed on day 2. I went to pick up my truck of Saturday, it was busy. Every | Read Full Review
    5/6/2024 12:00:00 AM | Google
  • ★★★★★ Dane W
    I can't recommend this dealership enough. From the time we stepped in it was nothing but smooth. We had a terrible experience the day before at a different dealership and we're reluctant to give it another go the next day with Airpark, but it could not have been easier. Matthew our salesman did everything he could to make the experie | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★ Katie Spade
    Put a deposit down on a vehicle on 4/17/24 and was told the car was being serviced and available on the Friday. On Friday evening I was told the car was damaged and that they were unable to sell it to me. I requested they refund my deposit which the sales person Martin said he would handle. I have called the finance manager and left | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ jo lo
    Jen Martinez was very helpful with our purchase of a Dodge Ram 2500 at Airpark Dodge. The transaction was seamless. Thank you Airpark staff. | Read Full Review
    4/28/2024 12:00:00 AM | Google
  • ★★★★ J. Agar
    I need to tell my story... yes, I made mistakes, but they should have done the right thing, and this should not have been the trouble it's been. I was out of town while my wife found her dream car (Rubicon) in her favorite color. The vehicle was a 2020, I came back assuming she had everything in order, I just needed to finish the pa | Read Full Review
    4/23/2024 12:00:00 AM | Google
  • ★★★★ Brian Winsor
    Pretty shady dealer. Advertised price on Friday, they don’t respond until Monday, then won’t honor advertised price, that they put up on their website. I didn’t post the price, they posted the price. I called Tom purchase at that price, the the GAMES begin. Also funny the tagline says on the photo, “Under new ownership, buying ma | Read Full Review
    4/22/2024 12:00:00 AM | Google
  • ★★★★ Jimmy Ayres
    Steven Abayon was great the first time we visited but Mario was awful. They even tried to steal our old Jeep that we were trading in. We ended up in Jeep we love, but sneaky, conniving business practices to get you into a vehicle we're just despicable! Would not recommend. | Read Full Review
    4/19/2024 12:00:00 AM | Google
  • ★★★★★ Corrina Gonzales
    Working with Edgar Garcia and Rob Toma couldn’t have been easier! They were very patient and helped us find the perfect RAM 2500 6.7L. Brandon worked out the approval and got us a a better rate than 2 other dealers. Finance was smooth and the truck is beautiful | Read Full Review
    4/16/2024 12:00:00 AM | Google
  • ★★★★ Tony Jaros
    The battery on my Jeep Compass died, when I replaced it, my radio was asking for a CODE. I have purchased this Jeep Compass from this dealership. The vehicle is supposed to come with a vehicle manual which contains a card with the anti theft code. I called this dealer and asked if they could help me with this code. They said I have t | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★ Henry Ellers
    My experience with Airpark Dodge Jeep Chrysler was nothing short of disappointing. After hearing their offer for my vehicle, I was shocked to find out they were only willing to give me $35k, a whopping $11k less than what similar models are fetching in the area. It's clear that they're more interested in padding their own pockets tha | Read Full Review
    4/3/2024 12:00:00 AM | Google
  • ★★★★ Nathan Brown
    Classic sketchy dealership | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★ Jeff Mersiowsky
    DO NOT USE THIS LOCATION FOR SERVICE. I’ve been getting my service done at Jeep dealerships since I bought my Jeep in 2008. This was, by far, the worst customer experience I have encountered in 16 years of Jeep ownership. It took 4 days to even have a tech look at my Jeep despite having an appointment. I was given excuses about tec | Read Full Review
    3/30/2024 12:00:00 AM | Google
  • ★★★★ Ashlyn Smith
    Airpark jeep has the absolute worst service. I went in and had a battery issue. Was told by Joe that they would look at it. It took 3 days to get my Jeep back to find out its the regular battery and the auxiliary battery. I wasn’t shown the testing and proof that it was both batteries. Ironically I find it convenient that both | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★ Nolan Owens
    Poor Experience from beginning to end. Only plesant part what the finance manager who helped me fiance my truck. Other than that a huge lack of info on every part for someone who was new to buying a desiel truck. Gigantic waste of many hours driving back and forth since I do not live in the same city. Observing the staff while they w | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★ Alec Bondo
    Service manager telling us to “f off” and hang up on us because he was frustrated is unacceptable. Run as far away as possible from this place. | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ miniSnap World
    | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★ Justin Cole
    Easily the worst experience I have ever had at a dealership. Everyone never responds and no one cares about customers. Our car ended up being bought back for mechanical issues (which took over 6+months to process. Our car was left at this dealership for 5 months of this process and someone hit the car while on their lot! When they br | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★ mousebenn
    For 14 years i have been taking my Challenger to Airpark for service and repairs. This time i am extremely disappointed and have had the worst service adviser ever! Richard Small told me that if brought my car in on Friday and left it over the weekend, it would be repaired and i could pick it up Monday. That was the first lie. When i | Read Full Review
    2/17/2024 12:00:00 AM | DealerRater
  • ★★★★ mousebenn
    For 14 years i have been taking my Challenger to Airpark for service and repairs. This time i am extremely disappointed and have had the worst service adviser ever! Richard Small told me that if brought my car in on Friday and left it over the weekend, it would be repaired and i could pick it up Monday. That was the first lie. When i | Read Full Review
    2/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ Milos Ognjanovic
    I recently had an extraordinary experience at Airpark Jeep, thanks to Santiago Apodaca and Chris Bass. Santiago, my salesman, went above and beyond in ensuring I felt confident and informed throughout the entire purchasing process. His expertise was evident as he delved into every detail of the car, patiently explaining the ins and o | Read Full Review
    2/16/2024 12:00:00 AM | Google
  • ★★★★★ Cyndi Leitzman
    By far the best buying experience we have had. We were at a different dealer looking at a Jeep Gladiator and were getting the run around. We reached out to Airpark and Matt contacted me immediately. He had a deal on an even better 2023 Jeep Gladiator ready to go before we even got off the other guy’s lot. When we got there the Jeep w | Read Full Review
    2/11/2024 12:00:00 AM | Google
  • ★★★★ Tyler Votaw
    I went in to buy and test drive a new trx the sales man Mathew was very nice and sent me a video and all the specs on the truck. When I arrived to the dealer and looked at the truck I wanted to take it for a test drive before buying the 110k vehicle as I was very interested in purchasing the truck. He asked the manager Sissy or Sysc | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★ J C
    I'm just now getting to this review after a few months... I would NEVER buy a vehicle again from this location. I bought my vehicle from this dealership in 2013. This included taking it for oil changes and zatek coatings to protect the paint over the years. There were recalls over the years, including air bags and most recently the | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★ Sconnie
    Second update: I took my jeep to two places to have them look at it and both places confirmed the same thing with what was wrong with it. Find it very interesting that the service dept here never found anything. Well actually not surprised since it’s clear they never looked at my jeep and I was just supposed to take the word of Antho | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Chavez
    I want to thank George for being an excellent salesman. He was very polite, not pushing and all around great person. I felt like he truly cared about what I wanted and needed in a car. After purchasing my new Jeep Grand Cherokee L, I was driving home on the highway and had a rattle in the dash. I took it right back and they said if t | Read Full Review
    1/27/2024 12:00:00 AM | Google
  • ★★★★ Jd Sanders
    Tim the service manager and also the sales Manger are rude and not helpful and talked to me like I don't know how to do anything and also they will not tell me when it will get inspected for service from pulling in over heated so i get to leave my warrantied vehicle here and have to figure out how to get home now they said they will | Read Full Review
    1/24/2024 12:00:00 AM | Google
  • ★★★★ Zac Solt
    Absolutely the most shady ram dealer in the valley | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★ Jay
    Purchased a vehicle in December. The worst customer service I have ever experienced. No one likes to go to a used car dealership and Airpark Jeep is the reason why. They played all the games. Avoid if can and if you do purchase here document everything. Avoid Mike Gutierrez in Finance... ask for someone else if you purchase here. | Read Full Review
    1/20/2024 12:00:00 AM | Cars.com
  • ★★★★ Steve
    I built a truck with these guys and put a $1,000 deposit down. After 4-5 months the truck arrived and they tried to increase the price by $15,000. I told them to stick it and got my deposit back. Wasted my time, I should have ordered from a different dealership or a different make of truck. As MANY others state in the comments here, | Read Full Review
    1/18/2024 12:00:00 AM | Cars.com
  • ★★★★ Chris Klaich
    We made an appointment to have our Jeep Grand Cherokee serviced and for a warning light that was on. We were told to drop off at 8:00 am we called at 4:00 and were told the car hadn’t been looked at yet and that it would be at least the next day. We are snowbirds so only have one car here and let the dealership know that we’d like to | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Warren Miller
    5 stars ! Great job Kyle Heckathorn ! He’s your go to for all of your service needs. Great service ?????????? | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ Victoria Ashford
    I have nothing against my local Toyota dealership, but if I find a GREAT deal on my favorite car--I jump on it! That's exactly what happened after my dream car was totaled in a collision (12/29/23). I live down here in Sierra Vista, but when I found the perfect Toyota Highlander on their website, I called. Martin (pronounced Mar-tee | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★ At Your Service Limousine LLC
    This review is regarding Airpark Jeep service center: Nov 3 we were told our part would be available in 3 weeks. Today is Jan 6th and we are being told it will be another 11 days. At every turn our service contact Joe, is at lunch, sick, took the day off, or on vacation. This guy has so much time off I’m shocked he’s actually getti | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★ Alicia Mills
    Rob T. Was AMAZING. Thank you for getting me my new Jeep! Updating my original review: DO NOT BUY FROM HERE. It took them 6 months so get my leather installed, saying "Rob T was fired and he never submitted my paper work" I also have YET to receive my spare key and its been over a year. I've heard every excuse under the sun. Taking m | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★ Jd Sanders
    Accounting and everyone there doesn't know how to do their jobs I've purchased at least 8 vehicles from them and that salesman is gone because the company sucks so bad they made me go to the bank 5x over 3 days because of a 115$ check they issues that I couldn't cash because the Funds weren't available this is the most joke of a deal | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★ Mahi Chitti
    Flew from San Jose to check out a convertible car, put a $1000 deposit to hold the vehicle and the convertible top was not functional when I arrived. The GSM would not return the deposit because I did not ask if the top was working before I came, even though the online ad clearly states power convertible roof. Shady business practice | Read Full Review
    12/24/2023 12:00:00 AM | Cars.com
  • ★★★★ Mahi
    Flew from San Jose to check out a convertible car, put a $1000 deposit to hold the vehicle and the convertible top was not functional when I arrived. The GSM would not return the deposit because I did not ask if the top was working before I came, even though the online ad clearly states power convertible roof. Shady business practice | Read Full Review
    12/24/2023 12:00:00 AM | Cars.com
  • ★★★★ Mahi
    Flew from San Jose to check out a convertible car, put a $1000 deposit to hold the vehicle and the convertible top was not functional when I arrived. The GSM would not return the deposit because I did not ask if the top was working before I came, even though the online ad clearly states power convertible roof. Shady business practice | Read Full Review
    12/24/2023 12:00:00 AM | DealerRater
  • ★★★★ Bridget Pearson
    I didn’t want to give this business any stars, but of course had to. The reason being, the level of rudeness, incompetence and lack of professionalism is unprecedented. The sales manager, who clearly has Napoleon complex is a total misogynist was so incredibly rude to me when I attempted to explain that his Internet Manager Jennifer | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★ Vicki Stewart
    Ram has been there for almost 2 weeks and it has yet to even be looked at. Needless to say I am not happy and keep getting the run around every time I go in there. I would never buy another Ram again, ever. | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ David Koehler
    Worked with Santiago Apodaca to purchase a Jeep from out of state. He made the process very easy, answered all my questions and even offered to go out of his way to pick me up from the airport. Plans changed last minute and I ended up deciding to get it shipped. Santiago was very flexible and was quick to setup a transport to get my | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★ Sconnie
    Update: after leaving 2 voicemails for Todd, the Service Manager, he did return my call today 12/15. He started the conversation very defensive saying I know your situation and see your reviews you post every day. I corrected him and said I posted one review and that was after no one returned my call. He said it doesn’t matter I see | Read Full Review
    12/18/2023 12:00:00 AM | Google
  • ★★★★ Sconnie
    Upsate: after leaving 2 voicemails for Todd, the Service Manager, he did return my call today 12/15. He started the conversation very defensive saying I know your situation and see your reviews you post every day. I corrected him and said I posted one review and that was after no one returned my call. He said it doesn’t matter I see | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★ Sconnie
    I believe in second chances however after giving this service department one- I’m telling you to stay away from this place. I brought in my Jeep with some concerns. Before even looking at my Jeep, service advisor Anthony Gatta tells me he knows what the problem is and he’ll get the part ordered. I asked him how he knows without looki | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★ Daniel
    I purchased a performance car from this dealership. The vehicle was showed to me with a cold air intake on the lot. When I went home the next day after purchasing, the car's cold air intake kit had been swapped for a normal basic one. They promised me a full tank of gas which they never did. I tried to go in there in person, but got | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★ Carolyn Kramer
    No stars. Just spoke to a jerry from Airpark service about a part of my Jeep under warranty. He was very rude, dismissive and very condescending. And this was to me a female in 2023. I asked to be transferred to somebody who may be more attentive and respectful. He transferred me to his voicemail. Very disappointing | Read Full Review
    12/5/2023 12:00:00 AM | Google
  • ★★★★ Michael Kuckuk
    I have purchased two Jeep Rubicons from this dealership. The service department has taken a significant turn for the worse. I have a lifted Jeep and anytime I request service the team automatically blames any issue on the lift. My lift was installed professionally at a reputable off-road shop here in Tempe. There is often a multiple | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ Bor Reklaw
    Glenn Ryan and the whole team from start to finish were great !!!! Very satisfied with the new ownership. Love my new compass. Thanks airpark Jeep. | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ Kathryn Dacey
    Mario, Josh, and Mike made my car buying experience fun and easy. I had submitted the credit app and had a car picked out while I was at work, by the time I got to the dealership Mario and Josh had the car ready for me to test drive. As mentioned above, fun and easy experience that was straight forward which I really appreciated. Tha | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★ Jordan S
    Honest Review about Airpark DCJ Ram Dealership in Scottsdale AZ: On Nov 10, we went to this dealership, with an appointment, to check out a new Chrysler Pacifica. Unfortunately, the car was shown to us in a horrible, neglected and super dirty condition. Also, it had damages in the front bumper and front right fender, and a dead batte | Read Full Review
    11/19/2023 12:00:00 AM | DealerRater
  • ★★★★ Jordan S
    Honest Review about Airpark DCJ Ram Dealership in Scottsdale AZ: On Nov 10, we went to this dealership, with an appointment, to check out a new Chrysler Pacifica. Unfortunately, the car was shown to us in a horrible, neglected and super dirty condition. Also, it had damages in the front bumper and front right fender, and a dead batte | Read Full Review
    11/19/2023 12:00:00 AM | Cars.com
  • ★★★★ Jordan S
    Honest Review about Airpark DCJ Ram Dealership in Scottsdale AZ: On Nov 10, we went to this dealership, with an appointment, to check out a new Chrysler Pacifica. Unfortunately, the car was shown to us in a horrible, neglected and super dirty condition. Also, it had damages in the front bumper and front right fender, and a dead batte | Read Full Review
    11/19/2023 12:00:00 AM | Cars.com
  • ★★★★ Tigran Parsadanyan
    My girlfriend bought a wrangler from this dealer & there is a defect on the vehicle causing it to be absolutely unsafe to drive on the road. They won’t give her a loaner or a rental car despite her still making payments on a 2023 year vehicle that’s a 65k hunk of junk that she can’t even drive. Disappointing as hell that they had her | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★ Miranda Collier
    I have been a Jeep customer for over 6 years, but this is by far the worst experience I’ve ever had with a car dealership. After completion of this lease, I will never own a Jeep vehicle ever again and I absolutely won’t be returning this dealership. I have been paying for a $65,000, that I can’t drive due to an unresolved defect. | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★ Ryan Lopatofsky (OgStall)
    Spend $4k on an extended warranty, told it covers rental cars if the vehicle needs warranty repair. Bring the vehicle in because the 4wd system started malfunctioning while driving on the road. Bring the car in for warranty work. They say they don’t have any rental cars. Yet there are three of them sitting here, none of them have mo | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Aimee
    I had a really wonderful experience with the high level of service I was given by Bill Wardingly in the service department. He went above and beyond to help me and exceeded my expectations! He was incredibly helpful, courteous, patient and professional. He kept me updated with my vehicle every step of the way, through text. Sure en | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Hill
    | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Rich FCCM(SW) USN (Ret)
    If there were a 6 star rating, I would give it! I had a great buying experience with Airpark CJDR. I did my research and knew what I wanted and reached out to the internet team at Airpark as they had a large inventory and what I wanted. Drew Beversluis contacted me within 8 hrs and from that point on, my buying experience was smooth, | Read Full Review
    10/25/2023 12:00:00 AM | Cars.com
  • ★★★★★ Rich FCCM(SW) USN (Ret)
    If there were a 6 star rating, I would give it! I had a great buying experience with Airpark CJDR. I did my research and knew what I wanted and reached out to the internet team at Airpark as they had a large inventory and what I wanted. Drew Beversluis contacted me within 8 hrs and from that point on, my buying experience was smooth, | Read Full Review
    10/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ diego caballero
    I had the pleasure of working with Nathaniel at Air Park Dodge, and I can't express enough how fantastic my car-buying experience was. Nathaniel made the entire process incredibly easy and stress-free. He was not only helpful but also extremely professional throughout. Nathaniel and the team at Air Park Dodge went above and beyond t | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★ Michael Freeman
    I've tried their service department several times and I'm not sure why but the experience is genuinely below par. | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ Heather H
    Finally ?? had a great service experience. Mainly because of my service advisor, Gary W. Professional, communicative, polite and made my service visit painless and seamless. Thank you for doing a great job Gary! | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Ryan Anderson
    I had the pleasure of working with Travis from Jeep Airpark's Parts Department, and I can't express how impressed I am with their outstanding service. Travis went above and beyond to help me locate some hard-to-find parts and even managed to expedite the shipping to meet my tight deadline. Their top-tier communication and exceptional | Read Full Review
    10/14/2023 12:00:00 AM | Google
  • ★★★★★ Mark McGuire
    Tim Harmen is a pleasure to work with and he made buying our New 2023 Jeep Grand Cherokee Summit L a breeze and very enjoyable. We will buy our next Jeep here. Thank you Tim, Mike Gutierrez and Team at Airpark. Mark & Gail | Read Full Review
    10/10/2023 12:00:00 AM | Google
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