Return to complete listing of Dodge Dealer Service & Maintenance Servicing Scottsdale

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Airpark Dodge Chrysler Jeep

Airpark Dodge Chrysler Jeep is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Certified Technicians

Call (480) 751-4211 today to schedule your next appointment.

Our technicians at Airpark Dodge Chrysler Jeep are ready to help you!
Check for Vehicle Recalls

Customer Reviews

  • ★★★★ Ashlyn Smith
    Airpark jeep has the absolute worst service. I went in and had a battery issue. Was told by Joe that they would look at it. It took 3 days to get my Jeep back to find out its the regular battery and the auxiliary battery. I wasn’t shown the testing and proof that it was both batteries. Ironically I find it convenient that both | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★ Nolan Owens
    Poor Experience from beginning to end. Only plesant part what the finance manager who helped me fiance my truck. Other than that a huge lack of info on every part for someone who was new to buying a desiel truck. Gigantic waste of many hours driving back and forth since I do not live in the same city. Observing the staff while they w | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★ Alec Bondo
    Service manager telling us to “f off” and hang up on us because he was frustrated is unacceptable. Run as far away as possible from this place. | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ miniSnap World
    | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★ Justin Cole
    Easily the worst experience I have ever had at a dealership. Everyone never responds and no one cares about customers. Our car ended up being bought back for mechanical issues (which took over 6+months to process. Our car was left at this dealership for 5 months of this process and someone hit the car while on their lot! When they br | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★ mousebenn
    For 14 years i have been taking my Challenger to Airpark for service and repairs. This time i am extremely disappointed and have had the worst service adviser ever! Richard Small told me that if brought my car in on Friday and left it over the weekend, it would be repaired and i could pick it up Monday. That was the first lie. When i | Read Full Review
    2/17/2024 12:00:00 AM | DealerRater
  • ★★★★ mousebenn
    For 14 years i have been taking my Challenger to Airpark for service and repairs. This time i am extremely disappointed and have had the worst service adviser ever! Richard Small told me that if brought my car in on Friday and left it over the weekend, it would be repaired and i could pick it up Monday. That was the first lie. When i | Read Full Review
    2/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ Milos Ognjanovic
    I recently had an extraordinary experience at Airpark Jeep, thanks to Santiago Apodaca and Chris Bass. Santiago, my salesman, went above and beyond in ensuring I felt confident and informed throughout the entire purchasing process. His expertise was evident as he delved into every detail of the car, patiently explaining the ins and o | Read Full Review
    2/16/2024 12:00:00 AM | Google
  • ★★★★★ Cyndi Leitzman
    By far the best buying experience we have had. We were at a different dealer looking at a Jeep Gladiator and were getting the run around. We reached out to Airpark and Matt contacted me immediately. He had a deal on an even better 2023 Jeep Gladiator ready to go before we even got off the other guy’s lot. When we got there the Jeep w | Read Full Review
    2/11/2024 12:00:00 AM | Google
  • ★★★★ Tyler Votaw
    I went in to buy and test drive a new trx the sales man Mathew was very nice and sent me a video and all the specs on the truck. When I arrived to the dealer and looked at the truck I wanted to take it for a test drive before buying the 110k vehicle as I was very interested in purchasing the truck. He asked the manager Sissy or Sysc | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★ J C
    I'm just now getting to this review after a few months... I would NEVER buy a vehicle again from this location. I bought my vehicle from this dealership in 2013. This included taking it for oil changes and zatek coatings to protect the paint over the years. There were recalls over the years, including air bags and most recently the | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★ Sconnie
    Second update: I took my jeep to two places to have them look at it and both places confirmed the same thing with what was wrong with it. Find it very interesting that the service dept here never found anything. Well actually not surprised since it’s clear they never looked at my jeep and I was just supposed to take the word of Antho | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Chavez
    I want to thank George for being an excellent salesman. He was very polite, not pushing and all around great person. I felt like he truly cared about what I wanted and needed in a car. After purchasing my new Jeep Grand Cherokee L, I was driving home on the highway and had a rattle in the dash. I took it right back and they said if t | Read Full Review
    1/27/2024 12:00:00 AM | Google
  • ★★★★ Jd Sanders
    Tim the service manager and also the sales Manger are rude and not helpful and talked to me like I don't know how to do anything and also they will not tell me when it will get inspected for service from pulling in over heated so i get to leave my warrantied vehicle here and have to figure out how to get home now they said they will | Read Full Review
    1/24/2024 12:00:00 AM | Google
  • ★★★★ Zac Solt
    Absolutely the most shady ram dealer in the valley | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★ Jay
    Purchased a vehicle in December. The worst customer service I have ever experienced. No one likes to go to a used car dealership and Airpark Jeep is the reason why. They played all the games. Avoid if can and if you do purchase here document everything. Avoid Mike Gutierrez in Finance... ask for someone else if you purchase here. | Read Full Review
    1/20/2024 12:00:00 AM | Cars.com
  • ★★★★ Steve
    I built a truck with these guys and put a $1,000 deposit down. After 4-5 months the truck arrived and they tried to increase the price by $15,000. I told them to stick it and got my deposit back. Wasted my time, I should have ordered from a different dealership or a different make of truck. As MANY others state in the comments here, | Read Full Review
    1/18/2024 12:00:00 AM | Cars.com
  • ★★★★ Chris Klaich
    We made an appointment to have our Jeep Grand Cherokee serviced and for a warning light that was on. We were told to drop off at 8:00 am we called at 4:00 and were told the car hadn’t been looked at yet and that it would be at least the next day. We are snowbirds so only have one car here and let the dealership know that we’d like to | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Warren Miller
    5 stars ! Great job Kyle Heckathorn ! He’s your go to for all of your service needs. Great service ?????????? | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ Victoria Ashford
    I have nothing against my local Toyota dealership, but if I find a GREAT deal on my favorite car--I jump on it! That's exactly what happened after my dream car was totaled in a collision (12/29/23). I live down here in Sierra Vista, but when I found the perfect Toyota Highlander on their website, I called. Martin (pronounced Mar-tee | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★ At Your Service Limousine LLC
    This review is regarding Airpark Jeep service center: Nov 3 we were told our part would be available in 3 weeks. Today is Jan 6th and we are being told it will be another 11 days. At every turn our service contact Joe, is at lunch, sick, took the day off, or on vacation. This guy has so much time off I’m shocked he’s actually getti | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★ Alicia Mills
    Rob T. Was AMAZING. Thank you for getting me my new Jeep! Updating my original review: DO NOT BUY FROM HERE. It took them 6 months so get my leather installed, saying "Rob T was fired and he never submitted my paper work" I also have YET to receive my spare key and its been over a year. I've heard every excuse under the sun. Taking m | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★ Jd Sanders
    Accounting and everyone there doesn't know how to do their jobs I've purchased at least 8 vehicles from them and that salesman is gone because the company sucks so bad they made me go to the bank 5x over 3 days because of a 115$ check they issues that I couldn't cash because the Funds weren't available this is the most joke of a deal | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★ Mahi
    Flew from San Jose to check out a convertible car, put a $1000 deposit to hold the vehicle and the convertible top was not functional when I arrived. The GSM would not return the deposit because I did not ask if the top was working before I came, even though the online ad clearly states power convertible roof. Shady business practice | Read Full Review
    12/24/2023 12:00:00 AM | DealerRater
  • ★★★★ Mahi Chitti
    Flew from San Jose to check out a convertible car, put a $1000 deposit to hold the vehicle and the convertible top was not functional when I arrived. The GSM would not return the deposit because I did not ask if the top was working before I came, even though the online ad clearly states power convertible roof. Shady business practice | Read Full Review
    12/24/2023 12:00:00 AM | Cars.com
  • ★★★★ Mahi
    Flew from San Jose to check out a convertible car, put a $1000 deposit to hold the vehicle and the convertible top was not functional when I arrived. The GSM would not return the deposit because I did not ask if the top was working before I came, even though the online ad clearly states power convertible roof. Shady business practice | Read Full Review
    12/24/2023 12:00:00 AM | Cars.com
  • ★★★★ Bridget Pearson
    I didn’t want to give this business any stars, but of course had to. The reason being, the level of rudeness, incompetence and lack of professionalism is unprecedented. The sales manager, who clearly has Napoleon complex is a total misogynist was so incredibly rude to me when I attempted to explain that his Internet Manager Jennifer | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★ Vicki Stewart
    Ram has been there for almost 2 weeks and it has yet to even be looked at. Needless to say I am not happy and keep getting the run around every time I go in there. I would never buy another Ram again, ever. | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ David Koehler
    Worked with Santiago Apodaca to purchase a Jeep from out of state. He made the process very easy, answered all my questions and even offered to go out of his way to pick me up from the airport. Plans changed last minute and I ended up deciding to get it shipped. Santiago was very flexible and was quick to setup a transport to get my | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★ Sconnie
    Update: after leaving 2 voicemails for Todd, the Service Manager, he did return my call today 12/15. He started the conversation very defensive saying I know your situation and see your reviews you post every day. I corrected him and said I posted one review and that was after no one returned my call. He said it doesn’t matter I see | Read Full Review
    12/18/2023 12:00:00 AM | Google
  • ★★★★ Sconnie
    Upsate: after leaving 2 voicemails for Todd, the Service Manager, he did return my call today 12/15. He started the conversation very defensive saying I know your situation and see your reviews you post every day. I corrected him and said I posted one review and that was after no one returned my call. He said it doesn’t matter I see | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★ Sconnie
    I believe in second chances however after giving this service department one- I’m telling you to stay away from this place. I brought in my Jeep with some concerns. Before even looking at my Jeep, service advisor Anthony Gatta tells me he knows what the problem is and he’ll get the part ordered. I asked him how he knows without looki | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★ Daniel
    I purchased a performance car from this dealership. The vehicle was showed to me with a cold air intake on the lot. When I went home the next day after purchasing, the car's cold air intake kit had been swapped for a normal basic one. They promised me a full tank of gas which they never did. I tried to go in there in person, but got | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★ Carolyn Kramer
    No stars. Just spoke to a jerry from Airpark service about a part of my Jeep under warranty. He was very rude, dismissive and very condescending. And this was to me a female in 2023. I asked to be transferred to somebody who may be more attentive and respectful. He transferred me to his voicemail. Very disappointing | Read Full Review
    12/5/2023 12:00:00 AM | Google
  • ★★★★ Michael Kuckuk
    I have purchased two Jeep Rubicons from this dealership. The service department has taken a significant turn for the worse. I have a lifted Jeep and anytime I request service the team automatically blames any issue on the lift. My lift was installed professionally at a reputable off-road shop here in Tempe. There is often a multiple | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ Bor Reklaw
    Glenn Ryan and the whole team from start to finish were great !!!! Very satisfied with the new ownership. Love my new compass. Thanks airpark Jeep. | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ Kathryn Dacey
    Mario, Josh, and Mike made my car buying experience fun and easy. I had submitted the credit app and had a car picked out while I was at work, by the time I got to the dealership Mario and Josh had the car ready for me to test drive. As mentioned above, fun and easy experience that was straight forward which I really appreciated. Tha | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★ Jordan S
    Honest Review about Airpark DCJ Ram Dealership in Scottsdale AZ: On Nov 10, we went to this dealership, with an appointment, to check out a new Chrysler Pacifica. Unfortunately, the car was shown to us in a horrible, neglected and super dirty condition. Also, it had damages in the front bumper and front right fender, and a dead batte | Read Full Review
    11/19/2023 12:00:00 AM | Cars.com
  • ★★★★ Jordan S
    Honest Review about Airpark DCJ Ram Dealership in Scottsdale AZ: On Nov 10, we went to this dealership, with an appointment, to check out a new Chrysler Pacifica. Unfortunately, the car was shown to us in a horrible, neglected and super dirty condition. Also, it had damages in the front bumper and front right fender, and a dead batte | Read Full Review
    11/19/2023 12:00:00 AM | Cars.com
  • ★★★★ Jordan S
    Honest Review about Airpark DCJ Ram Dealership in Scottsdale AZ: On Nov 10, we went to this dealership, with an appointment, to check out a new Chrysler Pacifica. Unfortunately, the car was shown to us in a horrible, neglected and super dirty condition. Also, it had damages in the front bumper and front right fender, and a dead batte | Read Full Review
    11/19/2023 12:00:00 AM | DealerRater
  • ★★★★ Tigran Parsadanyan
    My girlfriend bought a wrangler from this dealer & there is a defect on the vehicle causing it to be absolutely unsafe to drive on the road. They won’t give her a loaner or a rental car despite her still making payments on a 2023 year vehicle that’s a 65k hunk of junk that she can’t even drive. Disappointing as hell that they had her | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★ Miranda Collier
    I have been a Jeep customer for over 6 years, but this is by far the worst experience I’ve ever had with a car dealership. After completion of this lease, I will never own a Jeep vehicle ever again and I absolutely won’t be returning this dealership. I have been paying for a $65,000, that I can’t drive due to an unresolved defect. | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★ Ryan Lopatofsky (OgStall)
    Spend $4k on an extended warranty, told it covers rental cars if the vehicle needs warranty repair. Bring the vehicle in because the 4wd system started malfunctioning while driving on the road. Bring the car in for warranty work. They say they don’t have any rental cars. Yet there are three of them sitting here, none of them have mo | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Aimee
    I had a really wonderful experience with the high level of service I was given by Bill Wardingly in the service department. He went above and beyond to help me and exceeded my expectations! He was incredibly helpful, courteous, patient and professional. He kept me updated with my vehicle every step of the way, through text. Sure en | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Hill
    | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Rich FCCM(SW) USN (Ret)
    If there were a 6 star rating, I would give it! I had a great buying experience with Airpark CJDR. I did my research and knew what I wanted and reached out to the internet team at Airpark as they had a large inventory and what I wanted. Drew Beversluis contacted me within 8 hrs and from that point on, my buying experience was smooth, | Read Full Review
    10/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ Rich FCCM(SW) USN (Ret)
    If there were a 6 star rating, I would give it! I had a great buying experience with Airpark CJDR. I did my research and knew what I wanted and reached out to the internet team at Airpark as they had a large inventory and what I wanted. Drew Beversluis contacted me within 8 hrs and from that point on, my buying experience was smooth, | Read Full Review
    10/25/2023 12:00:00 AM | Cars.com
  • ★★★★★ diego caballero
    I had the pleasure of working with Nathaniel at Air Park Dodge, and I can't express enough how fantastic my car-buying experience was. Nathaniel made the entire process incredibly easy and stress-free. He was not only helpful but also extremely professional throughout. Nathaniel and the team at Air Park Dodge went above and beyond t | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★ Michael Freeman
    I've tried their service department several times and I'm not sure why but the experience is genuinely below par. | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ Heather H
    Finally ?? had a great service experience. Mainly because of my service advisor, Gary W. Professional, communicative, polite and made my service visit painless and seamless. Thank you for doing a great job Gary! | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Ryan Anderson
    I had the pleasure of working with Travis from Jeep Airpark's Parts Department, and I can't express how impressed I am with their outstanding service. Travis went above and beyond to help me locate some hard-to-find parts and even managed to expedite the shipping to meet my tight deadline. Their top-tier communication and exceptional | Read Full Review
    10/14/2023 12:00:00 AM | Google
  • ★★★★★ Mark McGuire
    Tim Harmen is a pleasure to work with and he made buying our New 2023 Jeep Grand Cherokee Summit L a breeze and very enjoyable. We will buy our next Jeep here. Thank you Tim, Mike Gutierrez and Team at Airpark. Mark & Gail | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Rick
    Should have posted this earlier. I have purchased 2 vehicles from this dealership years ago a ram 3500 diesel 4x4, they gave me a great deal and top price for my trade. Then a couple years later I was in the market again, and again they gave me great deal on a 2018 ram 2500 diesel 4x4 and excellent trade in value on my vehicle. I wil | Read Full Review
    10/7/2023 12:00:00 AM | Google
  • ★★★★ Leon LeSueur
    Worst dealership I have ever dealt with in my life! | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Shawn Belver
    | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★ Brandy Comyford
    After making my first payment on my jeep the check engine light came on. None of the maintenance had been done before it was sold to me so I walked out of there with 1k worth of service needs. Not even a week later and the check engine light is on again and it’s back in the shop. I haven’t even made the second payment and it’s been i | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ D B
    I worked with Drew to get my Jeep. I highly recommend him. He was polite, helpful, respected immediately, and most importantly, didn't pressure me. All sales people should be as nice and accommodating as Drew is. If you need a Jeep, he's a salesman who will make your life easier. | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★ Ronald Estrada
    Going to the Dentist is More Pleasurable Than Dealing with Airpark Jeep This review is for Airpark Jeep (based on multiple conversation with John), John Otero (Service Manager) and Miles Robinson (Jeep Area Representative) Airpark Jeep- 1 Star -Per my conversation with John Otero, the dealership will need to get an approval from Je | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★ Jeff Littrell
    My vehicle purchase was probably 13+ years ago. They were deceptive and lied about the used vehicle I purchased. It had a crash reported on it and they lied about it. I wish I was on top of the Carfax back then. I have not and will not go back. | Read Full Review
    9/8/2023 12:00:00 AM | Google
  • ★★★★ Paul Parsons
    Horrible experience my truck came with a shattered window they wouldn't fix. To this day still don't have the paperwork to get my plate. Cant get anyone to call go ANYWERE else! | Read Full Review
    9/6/2023 12:00:00 AM | Google
  • ★★★★ pparsons
    Horrible experience my truck came with a shattered window they wouldn't fix. To this day still don't have the paperwork to get my plate. Cant get anyone to call go ANYWERE else! | Read Full Review
    9/6/2023 12:00:00 AM | DealerRater
  • ★★★★ BRANT KIRK
    My wife and I bought a new Jeep Wrangler from here in early July. After we signed the papers and were getting ready to leave, the salesman told me the vehicle only had one key, but the dealership would provide a second key. It has been nearly two months, and I still have only one key. When I ask the salesperson, he says he doesn't | Read Full Review
    9/2/2023 12:00:00 AM | Google
  • ★★★★ ciaran1972
    Gladiator for its oil change. Came in at 2pm on August 26th, and like I always do, removed my pistol from the holster I have down by the gear shifter, and put it deep in the center console, and covered it. When I picked up the vehicle, the first thing I always do is put it back, so it's within reach. Well, it wasn't there. Called the | Read Full Review
    8/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ Kevin
    Glenn Ryan was my car salesman and Michael Gutierrez worked me with on financing. Let me describe the entire purchase process from beginning to end. On February 1, 2023 I submitted a factory order for the last call dodge challenger with Glenn Ryan. The process went smooth and they did not add a markup to my car. That was the main rea | Read Full Review
    8/26/2023 12:00:00 AM | DealerRater
  • ★★★★ Ciaran Mullins
    REVIEW UPDATE 8/26/23 Brought in my Jeep for scheduled oil change at 2pm. Stayed at dealership, picked up at 3.30pm. Pistol stolen from the center console. Scottsdale PD were called. Unreal, to be honest. There is no need to open my center console. Yes, I should have removed it and / or locked it, but I've been coming here 10 years, | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ Walt Klies
    Great buying experience. Clayton & George were very helpful in finding the vehicle (Jeep Wrangler 4xe) that we were looking for. Very knowledgeable on the product. The purchase was almost painless, very straight forward pricing information on all our options. The closing went smoothly. Everyone we dealt with at the dealership made th | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★ Steve
    Bought my car almost 3 weeks ago. Was told I’d be receiving an email for the 4 years of Mopar Maintenance I purchased (never got), an odometer statement for my trade in (never got), and an alignment appointment email or call (never got either). The actual buying process was pretty simple but the back end is absolutely horrible. Would | Read Full Review
    8/7/2023 12:00:00 AM | Google
  • ★★★★★ Isabella Moreno
    HUGE shout out to Clayton and the sales manager Brandon, finance manager, Eddie! My husband and I went to get a truck yesterday and to make a long story short we got the wrong type of truck and we went back today and explained the situation and without any hesitation or questioning, Clayton understood what went wrong and Brandon just | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★ Al G
    I bought a Jeep from them. I am states away and asked over and over again if there were any defects or damage. Mario Perez the salesman was a continuous liar.... he failed to disclose simple things like a cracked driver's door panel and two half dollar stains on the hood. Stay away from Mario Perez he's a complete liar. The | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★ Gregg Summers
    I had a brake repair made on my 2016 Dodge Ram. After getting the vehicle back I was driving around and noticed that the brakes felt a little spongy. A little while later I approached a stop light and the brake pedal went all the way to the floor. Luckily there was just enough stopping power left to prevent me from hitting the car | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★ M
    Terrible transaction and would never return to this dealer. I have leased MANY cars prior; I am NOT a novice to paperwork or the leasing process. During negotiations, we agreed on “total cash due at signing”. When I was in Finance, the associate attempted to say I also needed to make my first payment which is absolutely incorrect. Th | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★ Grant Oulton
    Bought a brand new 2022 Ram 2500 Power Wagon and have had nothing but issues with it! The truck has been in the service department about 8 times now and they haven't fixed the problem yet! Every time they have a new excuse! Also Joe is the absolute worst service advisor you can get! He never calls you back never orders the parts need | Read Full Review
    7/5/2023 12:00:00 AM | Google
  • ★★★★★ CHRISTIAN WALKER
    6/27/23-Everyone was very friendly and Kyle Heckathorn, on my very first visit to the dealership was very prompt for my appointment, active listening & acknowledging, and knowledgeable to ALL my questions and needs during the visit. My quoted completion time was accomplished in 30 minutes less time than anticipated even during an ext | Read Full Review
    6/28/2023 12:00:00 AM | Google
  • ★★★★ tlabarre98
    Was on my way to test drive a vehicle that I was going to buy. Asked earlier in the day if it was available to check out and drive. Was told it was and to swing by. Got a text half way on my trip over saying they couldn’t get the key because the service dept is locked and they are closed today. | Read Full Review
    6/25/2023 12:00:00 AM | DealerRater
  • ★★★★ Brad Jamison
    Went there to test drive a truck. They took $500 deposit from my credit card and said it would not be submitted unless I did not bring back truck. Brought truck right back but they submitted the charge and now will not help to credit back my account. They're your best freind if they think you'll buy a car but wont help resolve a pr | Read Full Review
    6/21/2023 12:00:00 AM | Google
  • ★★★★★ Rodolfo Damian
    Without a doubt I will be back the customer service alone is what made me a solid customer very appreciative to the ones who helped me Rob,Cristian and the Manager thank you for everything you guys made it possible for me to start with something really great can't wait till I come back and see what else I take home! Thank you to the | Read Full Review
    6/8/2023 12:00:00 AM | Google
  • ★★★★ thurbz
    Stay away from Airpark Dodge Chrysler Jeep. Read the negative reviews because they are telling the truth. This dealership is riddled with post-sale issues and accountability. We leased a Jeep Wrangler 4xe on April 23, 2023 from the salesperson Andrew/Drew, and the vehicle has been great thus far. What has not been great, is that we h | Read Full Review
    5/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Alexandra Merejo
    Jon K and his team always take great care of me!! They make sure to educate me on what my vehicle needs and always make great suggestions for the health of my Alfa Romeo Stelvio. Thank you Fellas!! | Read Full Review
    5/10/2023 12:00:00 AM | Google
  • ★★★★ Ryan T
    Stay away from Airpark Dodge Chrysler Jeep. Read the negative reviews because they are telling the truth. This dealership is riddled with post-sale issues and accountability. We leased a Jeep Wrangler 4xe on April 30th, 2023 from the salesperson Andrew/Drew, and the vehicle has been great thus far. What has not been great, is that w | Read Full Review
    5/10/2023 12:00:00 AM | Google
  • ★★★★★ Antonio Guerrero
    I recently purchased a vehicle from this dealership through Drew(salesperson), Val(manager) and Eddie(finance). The process was extremely smooth and efficient. I have purchased over 25 vehicles and am leery of dealing with most car dealerships but I cannot give a higher recommendation to this team. Very professional! | Read Full Review
    5/7/2023 12:00:00 AM | Google
  • ★★★★★ Cruz English
    Amazing service department, I bring my Alfa Romeo for service and deal with Jon Kenny and decided to bring my Chrysler here after bill Luke in Phoenix and Tempe Chrysler service didn’t wanna help me with a fuel tank replacement covered under warranty. Will definitely be bringing my Mopar issues to AirPark from here on out. Jacob on t | Read Full Review
    5/6/2023 12:00:00 AM | Google
  • ★★★★★ JamokeBob
    I've downgraded my rating. I bought a new Jeep in 2017 and the purchase experience was great. The service experience was good also up until a couple years ago. My service advisor Richard is not reliable and is not 100% honest. Hardly calls back and does not provide updates. He argues with the customer instead of solving the problem. | Read Full Review
    5/1/2023 12:00:00 AM | Google
  • ★★★★ Justin Svejkovksy
    | Read Full Review
    5/1/2023 12:00:00 AM | Google
  • ★★★★★ Human Beast
    Wow, another great experience. I already left a 5 star when i bought my truck back in 2016... So I thought id make another review for my experience with the Service Advisor, Richard Small. I couldn't of asked for a better person to deal with. Very communicative, very professional on checking my truck in, keeping me informed throughou | Read Full Review
    4/27/2023 12:00:00 AM | Google
  • ★★★★★ Jana Randolph
    | Read Full Review
    4/26/2023 12:00:00 AM | Google
  • ★★★★ Dan Olson
    Eric Kettleson put in a lot work to get and install the options that my truck was ordered with but didn’t arrive with, as well as adding some aftermarket Mopar accessories that I ordered , and he stuck with it even through all the unique obstacles that kept coming up. I’d rate him 5 stars and I truly appreciate his dedication. Airpar | Read Full Review
    4/24/2023 12:00:00 AM | Google
  • ★★★★★ Andrew Campo
    Airpark Dodge Chrysler and Jeep brings first class service to another level. I recently purchased a vehicle and was so impressed by their attention to detail and customer service. They have an assortment of color combinations and packages for anyone’s liking. Tim Herman and his team made my car buying experience special. Tim sets th | Read Full Review
    4/16/2023 12:00:00 AM | Google
  • ★★★★ pavan kumar
    They do super fake promises. They said they are going to give me mats but they didn’t give me nothing. | Read Full Review
    4/11/2023 12:00:00 AM | Google
  • ★★★★ Anthony Tyler
    This service place here is the worst. They had my jeep for three weeks for a recall in the ignition. Supposedly they fixed it called me to come pick it up and it would not start kept insisting that I take it home and they fix the recall that something else was the issue, I finally get it home. and investigate and the technician had s | Read Full Review
    4/5/2023 12:00:00 AM | Google
  • ★★★★ Adam Schwarz
    It's very hard to trust this place, I just took my Jeep in for an oil change and the service summary report the gave me after says they inspected my vehicle and marked everything 'checked and ok'. In the next few days, I've had a headlight go out, my brakes are now squeaking, and the acceleration seems off. The service rep that I wor | Read Full Review
    4/3/2023 12:00:00 AM | Google
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