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Fletcher Dodge-Chrysler-Jeep

Fletcher Dodge-Chrysler-Jeep

★★★★★(52)read reviews
3314 Stadium Blvd, Jonesboro, AR 72404
(870) 275-4545 Ask About Our Service Specials!

Service Hours

Mon: 07:30 am - 05:30 pmTues: 07:30 am - 05:30 pmWed: 07:30 am - 05:30 pmThur: 07:30 am - 05:30 pmFri: 07:30 am - 05:30 pmSat: 07:30 am - 03:30 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Fletcher Dodge-Chrysler-Jeep

Fletcher Dodge-Chrysler-Jeep is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Certified Technicians

Call (870) 275-4545 today to schedule your next appointment.

Our technicians at Fletcher Dodge-Chrysler-Jeep are ready to help you!
Business Link Logo

Fletcher Dodge-Chrysler-Jeep is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Fletcher Dodge-Chrysler-Jeep today at (870) 275-4545 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ danstinger
    I am writing to express my sincere gratitude and extreme satisfaction with the service team at Frank Fletcher Jeep, and especially Dalton Carter. On March 8th, my son’s car broke down outside of Jonesboro. After an initial visit to another repair shop where the vehicle still wouldn’t start, we had it towed to Frank Fletcher Jeep. Unf | Read Full Review
    4/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ danstinger
    I am writing to express my sincere gratitude and extreme satisfaction with the service team at Frank Fletcher Jeep, and especially Dalton Carter. On March 8th, my son’s car broke down outside of Jonesboro. After an initial visit to another repair shop where the vehicle still wouldn’t start, we had it towed to Frank Fletcher Jeep. Unf | Read Full Review
    4/29/2025 12:00:00 AM | Cars.com
  • ★★★★★ Dan Kersting
    I am writing to express my sincere gratitude and extreme satisfaction with the service team at Frank Fletcher Jeep, and especially Dalton Carter. On March 8th, my son’s car broke down outside of Jonesboro. After an initial visit to another repair shop where the vehicle still wouldn’t start, we had it towed to Frank Fletcher Jeep. Un | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Joshua Riley
    Had two gold chains in my center console when I dropped my vehicle off for maintenance, they were not there when I picked it up. | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Carla Thorn
    My wife and I purchased a 2025 Jeep Compass. Thought that Justin and Jason were wonderful. However, it turns out that once they sell you a car, they're done. We had asked for rain guards and they agreed. Justin even told us that he'd come to our home to install them. My wife, in an attempt to make it easier and not take advantage | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Carla Thorn
    My husband and I had wonderful experience with Justin and Jason! They worked very hard to get us in the exact vehicle we wanted. They felt like old friends by the time our deal was done. If you're in the market for a new, or new to you vehicle, go in, or call and ask for Justin. Update: What a disappointment! They worked really har | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Larry
    | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Carla Thorn
    My husband and I had wonderful experience with Justin and Jason! They worked very hard to get us in the exact vehicle we wanted. They felt like old friends by the time our deal was done. If you're in the market for a new, or new to you vehicle, go in, or call and ask for Justin. | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ S Wilder
    This is a review for the Parts Department, specifically Matt and Felecia. I own a 2016 Jeep Patriot that was recently passed down to my teenager. Sadly, she had a run-in with a garbage can and knocked off the passenger side mirror. I live in Memphis so I went to the Memphis Jeep dealership. They didn’t have the part and begrudgingly | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Mike Crowell
    Had a deal worked out on a 2025 Jeep gladiator. That same night my mother in law passed away. She been sick for months she had Alzheimer. I text the dealership about what going on. Had to meet with funeral home meet with church to plan a funeral. The sale man saying we can come to you. I told him I may not be home family my be | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Darrell Scott
    Bought my Dodge ram in for oil cooler repair an gaskets on oil pan,when I got it back it starts running hot,took it back its know on its third an final trip .know after screwing up the cooling system .that they screwed up know they want to charge me ,$ 653.00 for a cooling fan ,anyone takes there vehicle to these clown I feel sorry f | Read Full Review
    3/14/2025 12:00:00 AM | Cars.com
  • ★★★★★ Katherine Williams
    The only reason I’m being generous enough to give two stars is for the amazing people in service! The manager though, a whole different ball game. We put my daughter’s car in the shop here (it’s a Jeep) and it needed a little over $6k worth of work. I said ok. Well the parts were months out and it was already torn down so I asked for | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Carolynosburn
    I bought a 2012 dodge grand caravan and there waz a recall on it i took it up to dodge 2months ago to get it fixed they didnt have the parts to fix it and now when i call they hang up on me so im not sure if they really plan to fix it or not | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Randy Stevens
    Fletcher Dodge is where I take my Ram for service. I had my oil, filter and tires rotated today. A multipoint inspection was performed and I was advised of the various fluids and components that were checked. Dalton my service advisor is always friendly, helpful and professional. The service department also sends me text alerts o | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ Jeremy Terrell
    What a mess. I took my built gladiator in to have electrical issues fixed. The lady that was my service contact was the best thing with a bad experience. They ruined my 2 month old batteries, let Jeep outside unlocked for several days, broke clips throughout, replaced a radio that wasn't bad, had it for 6 or more weeks & never fixed | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Tasha Frazier
    I have gotten a car from them an I have a 3 year warranty my alternator have went out on it an I have not had my car a whole year now they are charging me over 1000 just for that I would not recommend you buy a car from them an plus they are so unprofessional the lady said if it would have happened 3 months ago they could have fixed | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★★ AJ D
    Do not use Fletcher Jeep Service department. We have had a repair problem since September 2024 that they cannot fix and will not return calls. It’s a new 2021 Jeep and the vehicle leaves you stranded! Fletcher has had it 3 times but doesn’t seem to have the skillset to do the repair. Do yourself a favor and go elsewhere for repairs. | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★★ Shannon Booker
    Miss Donna was very nice to talk to she new what I wanted she went above and beyond to help me get what I wanted 2024 jeep gladiator I love it very much and very pleased with it and already went back to see her about some questions about the jeep she was very happy to help me out and said if I had any more questions come and see her | Read Full Review
    11/18/2024 12:00:00 AM | Google
  • ★★★★★ John High
    We are very pleased with our buying experience at Frank Fletcher in Jonesboro!! Donna Masters took excellent care of us and made a great deal happen for our new 2024 Jeep Wrangler. We love it!! Might buy another one!! ?? Great customer service!! | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Cyndi Crossno
    Always have a great experience with Fletcher. Donna helped us through the entire process and we love our new gladiator!! | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Dana Kennedy
    We had a great experience buying our Jeep Grand Cherokee L! Donna Masters helped us through the entire process. They offered us a great deal and made the whole experience hassle-free! Will definitely do more business with them in the future. | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ William Gray
    Will I never buy again not from this dealership I'll never buy from them again from the salesperson to the finance they're crooked and I just | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Mark Brewer
    Customer service is non existent. They have a call center - called it 4 days in a row sometimes twice a day (their employees) claimed they left an emails, and messages- the dealership said they didn’t. Talked to service at dealership, they claimed they didn’t call me because they didn’t have my phone number, then told me my phone num | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Bruce Sullivan
    I had a positive experience when purchasing a new Ram truck at Fletcher Dodge in Jonesboro AR. Salesperson Donna Masters is very personable and is best Salesperson I ever delt with. She is also there for any issues that might arise after the sale. | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Dale
    Purchased my Jeep from Donnna Masters back in May, love my Jeep. She's great with service after the sale. Highly recommend her always and highly recommend the Jeep Wrangler for daily driving. | Read Full Review
    9/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Dale
    Purchased my Jeep from Donnna Masters back in May, love my Jeep. She's great with service after the sale. Highly recommend her always and highly recommend the Jeep Wrangler for daily driving. | Read Full Review
    9/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ Teddie MacIver
    I just bought a Compass Trailhawk?? With help from the amazing Donna Masters. This is my third jeep that she has sold me. She is a friend for life. I have never had anyone work harder to help me with a vehicle purchase. And I have bought many. | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Mike Shearin
    This is a very very shady dealership. I would suggest you avoid them at all cost. Sold me a 22 Silverado with the wrong control arms. They came apart and it almost caused a serious accident. I called them and spoke to the sales manager and asked to review their presale 144 point inspection and they never returned my call or provided | Read Full Review
    9/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ Wes Dunham
    Bought 3 new vehicles from them over the last 6 years. The incompetence of the service department just made sure no one in my family will ever go back there for anything | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Jim and Brenda Harris
    We had a great experience at Fletcher Dodge. Donna Masters is the best salesperson we have ever dealt with. Very professional and very personable. Also Andrew S. did a fantastic job sealing the deal. We have found our go to dealership. So when you are looking to buy your next car or truck this is the place to go. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Sunny Daye
    Thank you so much Donna Masters!! You made the selling of our car smooth and easy!! We really appreciate all of your help and we definitely recommend Frank Fletcher Dodge and of course you!! Sincerely, Scott and Robin | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Christy Murphy
    Donna and the team at Fletcher went above and beyond to meet my needs!!! | Read Full Review
    8/24/2024 12:00:00 AM | Google
  • ★★★★★ Steve Neal
    Very friendly and nice dealership. Donna Masters was great to work with and got me the deal I wanted. | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Vanessa N
    I sold my mother's truck and it was so quick and easy. Amazing. Donna was wonderful!!! Went above and beyond. | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ MADELINE SINOR
    Got a great deal on a new car, was trying to lower my payments on my previous car- turned out a good deal!! | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ Rhythmicons
    They tried to convince me that I needed a completely new headlamp assembly for $1200 because "it wasn't getting any power to it" despite the brights and side light working. Turned out to be a burned out bulb. They tried to charge me $700 to replace two batteries. And when Jeep issued the recall about burning oil so quickly, they sent | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ James Holland
    This was the best buying experience i have had with an auto. The entire staff was great and very efficient. It was quick and easy. My sales person was Donna Masters. Awesome experience and ill be back the next time i buy a car or truck. Thanks! | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Justin Lambert
    Donna Masters was the best sales person I’ve ever had the experience working with! She made me feel very comfortable and made the whole process easy as it possibly can be! I would HIGHLY recommend that you do business with her! She has gone above and beyond what anyone should to ensure my buying experience was the best!!! | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Jl Day
    Donna Masters, thank you so much. I am now the proud owner of the tuscudero pink jeep gladiator! Donna was very thorough in making sure every detail was taken care of, she even had a goodie bag for us! Would recommend her to everyone! Click on photo | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Justin Housley
    | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Abrianna Hughey
    If there was a way I could put 0 stars I would!!! Frank Fletcher Dodge is a JOKE! About two months ago me and my husband went here to just look at buying. We test drove and everything and we really liked the one truck we test drove. So of course we got all the numbers and was wanting to buy it, they ran the credit score on my husband | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Nathan Howard
    The Fletcher team was great! If you are wanting to make a quick and easy purchase, Donna and Gerald are your people! They made my purchase a breeze ! | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ James Vance
    First time buyer couldn’t imagine a more helpful staff. Big thanks to Donna M. for the help! | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Smith
    I had an amazing experience with Fletcher Folks! Anyone looking for a new car these guys will work hard to get you an awesome ride & at prices you can afford. Thank you !! | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ jmbdab642
    The most disgusting service imaginable. I took my vehicle in to get 2 creaky actuators in the dash replaced and they try and up-sell me an unnecessary $3500 HVAC replacement. When I refused the up-sell they supposedly replaced the actuators but now I have a blinking light on the Rear Defrost button upon startup (which has never happe | Read Full Review
    6/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ jmbdab642
    The most disgusting service imaginable. I took my vehicle in to get 2 creaky actuators in the dash replaced and they try and up-sell me an unnecessary $3500 HVAC replacement. When I refused the up-sell they supposedly replaced the actuators but now I have a blinking light on the Rear Defrost button upon startup (which has never happe | Read Full Review
    6/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ James Broglen
    The most disgusting service imaginable. I took my vehicle in to get 2 creaky actuators in the dash replaced and they try and up-sell me an unnecessary $3500 HVAC replacement. When I refused the up-sell they supposedly replaced the actuators but now I have a blinking light on the Rear Defrost button upon startup (which has never happe | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Melinda Martino
    The staff was great, they were patient with me until I found exactly what I wanted, Donna Masters was excellent! If you are in the market for a new vehicle highly recommend Donna and the sales team! Thank you again y'all were great 10/10 | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Shannan Stull
    Great experience all the way around. Just purchased our 4th vehicle from Fletcher. Ask for Donna Masters. | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Todd Grissom
    Fantastic sales and service. Donna in sales has been excellent since the moment we talked online. Never pushy, just spoke facts and truth but would work hard to get you in the right vehicle at best deal. Service after the sale has been excellent too. Dalton went above and beyond to get a part under warranty when he took over service. | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ John Fain
    Tyler was a great help through the purchasing of our new truck. We were in and out quickly after working out all the details. Tyler went to bat and got us a great deal. 6 month update. Do NOT trust Fletcher Dodge. My purchase turned out to be a lemon. If you look through Tylers reviews you will see he sold the lemon to somebody a fe | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Hannah Sorenson
    Still as unhelpful and rude as the day I bought the car. Don’t buy a car from here. Take your business to a place that at least pretends to care about your needs. | Read Full Review
    6/4/2024 12:00:00 AM | Google
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