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Bakersfield Chrysler Jeep

Bakersfield Chrysler Jeep

★★★★★(302)read reviews
3101 Bashirtash Dr, Bakersfield, CA 93313
(661) 735-4489 Ask About Our Service Specials!

Service Hours

Mon: 07:00 am - 06:00 pmTues: 07:00 am - 06:00 pmWed: 07:00 am - 06:00 pmThur: 07:00 am - 06:00 pmFri: 07:00 am - 06:00 pmSat: ClosedSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Bakersfield Chrysler Jeep

Bakersfield Chrysler Jeep is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Ask About Service Contracts
  • Certified Technicians

Call (661) 735-4489 today to schedule your next appointment.

Our technicians at Bakersfield Chrysler Jeep are ready to help you!
Business Link Logo

Bakersfield Chrysler Jeep is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Bakersfield Chrysler Jeep today at (661) 735-4489 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Michael Collins
    Very good | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Nancy
    El peor Dealer que podrás encontrar! Mi jeep nuevo a la semana le encendió la luz para el cambio de aceite y fuimos y solo le movieron para apagarla. A menos de un mes en el freeway el carro se sacudió fuertemente haciendo el tan famoso - death wobble. Fuimos al concesionario y lo dejamos por 3 días (esto sin que nos dieran un carro | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Fer Blanco
    This review addresses the service department management, Brad and Velma. I regret submitting a negative review, but despite repeated attempts since March 26, 2025, to contact Brad regarding damage to our vehicle during its recall, we have received no response from either Brad or Velma. Our tire's sidewall and rim were damaged by th | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Lizeth Ramirez
    The person who served us is very rude! Terrible service. I've been a customer for over four years, but I'll never go back. | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ arlene ilarde
    Best customer service | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ Albert bermudez
    Very satisfied. People were enjoyable to work with. | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ Alexis Garcia
    I had a great experience Ryan was my sales man and got me a great deal. I highly recommend. | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Rosas
    I feel compelled to share my recent experience with Bakersfield Chrysler Jeep. This past weekend I received a text from Ravi the salesperson I've been working with about used/new Jeep Wrangler inventory. I went to their web page to take a look and wasn't interested in any of the Wranglers they had. So I texted him back and told him | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Ridley
    The staff was friendly and helpful. If you are looking for a Jeep this is the place to go. Ryan Pearce help me decide what model I want to buy.. | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Victoria Solorzano
    Best experience at the Bakersfield Jeep dealership! Ryan & Shawn were amazing although the process of my new vehicle was a bit difficult they worked with me & helped me & my family into a new 2025 jeep ! Huge huge huge thank you to a outstanding team ! | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Kristii Marie
    Excellent customer service | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ John Palacios
    | Read Full Review
    4/22/2025 12:00:00 AM | Google
  • ★★★★★ Arcadio Mercado
    | Read Full Review
    4/14/2025 12:00:00 AM | Google
  • ★★★★★ Corey Etchart
    | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ D T
    Tried to get help with my Limited edition Chrysler. The service department here, specifically Velma was amazing. The sales team weren’t helpful but that’s seemingly more on corporate than this place. Mechanics were cool | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Pearce
    Had a great experience at Chrysler Jeep. Bradly and his team were great!! My sales rep Ryan was professional and efficient. I would definitely recommend going to Chrysler Jeep Bakersfield and looking up Ryan. | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ Nick Maness
    The communication between me and the service department is ridiculous. I have called several times with no communication other than me texting and talking to bots. I don't care that my car has been there for 5 days for an alignment. Never mind the fact they did a recall that messed up my alignment, and they refused to fix it. It als | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Diana Ramirez
    | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Joshua Nugent
    Had a great experience. Be sure to ask for Mario and you will be taken care of. He was very knowledgeable and worked with the rest of the staff to make the whole experience awesome. | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer González
    Purchased my Vehicle July 4th 2024 Currently filing for taxes keep getting my taxes rejected because the IRS is claiming my vehicle was not reported as a clean air vehicle by the dealership also on the rejection it states I was supposed to receive a copy of the Clean Vehicle Seller Report, so I contacted the Finance Department was tr | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Saldana
    Our sales guy Alejandro was awesome. He made the whole buying process smooth. Also, Roy in finance really helped us get into a comfortable payment and the both helped us go from a used jeep into a new jeep. | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Katelyn Dodson
    I am thrilled at the service I received from Keith & Shawn. Keith has been the most respectful and attentive salesman I’ve ever had the pleasure of working with. He and Shawn both worked hard to coordinate my out-of-town sale & trade-in, having my car delivered directly to me (about 5 hours away). I knew I was taking a risk, but Keit | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Bc
    Went in for a simple sun roof repair. We had went in and talk to someone before hand got an estimate. However upon the appointment time the service tech didn't even enspect the sunroof then by force wanted to do a diagnostic when we tried to tell them we don't need it just need the kit and glass still stated it needs diagnostic. Went | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Michael Goertzen
    Ron is the absolute best! His service was top notch! Thank you Ron! | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ Ramiro Sepulveda Jr
    Editing my review since my last and now my most recent experience has not been great. I am still currently waiting to get a call back or text about my vehicle. It’s been 13days and I have not been able to get in contact with anyone from the dealerships. I have been leaving voicemails and voicemails and nothing. The dealership is 50mi | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ Nadia Bernal
    Great Customer Service! BUT, I find it VERY offensive that I was asked of my drivers license had the Bear on it.. after I had given my driver license | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ Brielle Fern
    The service department at this dealership is the most frustrating thing I have ever dealt with. My vehicle has 33K miles on it and has been in the service department 3 times: new radiator, new engine now is currently there for auto start/stop system and every single time they never have a loaner vehicle, could care less if you have a | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★★ Larry Mcvay
    | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Sunny S
    Dropped off at 7 am for a fuel filter replacement. Zero communication from service department until 4 pm. Over 8 hours later and just started to work on the vehicle? Unacceptable. Troubleshooting was the excuse. Either no one actually knows how to do the job or someone completely “forgot” (on company time). Incompetence and laziness. | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Ashley Nielson
    So I was looking at there reviews after going to this dealership today. We are in a bright orange car with a baby stroller. Parked in the very front. We walked the lot for about 20 minutes could never get any assistance, so as we decided to go to a different dealership someone came out and said He never saw. We are in an orange car | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Smith
    I just purchased a vehicle at Bakersfield Chrysler/Jeep. I was treated with respect and dignity. Sean and Keith and Joe and the whole team made the experience both easy and pleasant. I will continue bringing my business to this dealership and reccomend others try it as well. Thanks to the whole sales team at Bakersfield Chrysler/Jeep | Read Full Review
    2/1/2025 12:00:00 AM | Google
  • ★★★★★ Ana Salomon
    | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Kaitlyn Boardman
    I had an incredible experience working with Mario at Bakersfield Chrysler Jeep while purchasing my 2024 Jeep Gladiator. From start to finish, Mario made the process smooth, informative, and enjoyable. Mario was knowledgeable about the Gladiator and he really took the time to understand what I was looking for in a vehicle. I never fe | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ Lovepreet Rokha
    Good deal | Read Full Review
    1/25/2025 12:00:00 AM | Google
  • ★★★★★ Christopher Freeman
    If I could give 10 stars I would. The salesman Mario went above and beyond for us. He was extremely honest and transparent about pricing and everything during the process of our vehicle purchase. Maribel was also extremely nice and very helpful! Thank you Mario, Maribel and Bakersfield Jeep for a great experience. | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Roxana Gonzalez
    I hate to leave a bad review but I'm honestly continuously getting disappointed with my vehicle and the service department. In Nov. 2024 my 2021 Jeep Saharas engine was replaced and my car was in the service department for roughly 23 days. On January 9, 2025 I had to tow my car in after my cars dashboard lit up with multiple sensors | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Sara Lomonaco
    This service dpt is the WORST we have ever experienced. Since they let Omar go, it has gotten even worse. DO YOURSELF A FAVOR: If you have a Mopar vehicle, GO SOMEWHERE ELSE. | Read Full Review
    1/11/2025 12:00:00 AM | Google
  • ★★★★★ Sara Lomonaco
    This service dpt is the WORST we have ever experienced. Since they let the Omar go, it has gotten even worse. DO YOURSELF A FAVOR: If you have a Mopar vehicle, GO SOMEWHERE ELSE. | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ Mario Perez
    | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ Richard Arvizu
    I will not be going back. As a Ram owner and a Jeep owner, my vehicles will not be coming back here. I'll goto LA. | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ Lunarbug MJ
    I am tempted to sell my jeep because I never want to deal with the service department ever again. We brought it in to have something fixed and we paid almost $700 for it But on the way home, the car started messing up again. We literally paid $700 for nothing. So we brought it back in 2 days after we just picked it up only for them | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ Jeeper Denezo
    Great service and great prices. | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Vard Terry
    We went in with an idea of what we were looking for and the sales team listened, only showed us what we asked for and didn’t high pressure us towards something else. All in all, it was a pleasant experience. | Read Full Review
    12/25/2024 12:00:00 AM | Google
  • ★★★★★ Chandrakant Kolape
    | Read Full Review
    12/25/2024 12:00:00 AM | Google
  • ★★★★★ Ralph Nielsen
    | Read Full Review
    12/25/2024 12:00:00 AM | Google
  • ★★★★★ Debbie Taylor
    Mario was great along with the rest of the crew | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ jasmine Pelayo
    | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Douglas Price
    | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Shauna Rockwell
    I was disappointed that I was not given a loaner vehicle, despite requesting at time of scheduling my Jeep’s FIRST service and warranty repair. Also, my vehicle was kept overnight without any communication from service. Lastly, I cannot believe that Bakersfield Jeep is in this location it has clearly outgrown. For such a big town whe | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Mike Mosby
    Had service done on my Vehicle they got me in and out in a timely manner. The Staff was friendly. Accommodating. And professional | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Ivana Arismendez
    | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Danny Cook
    Took away one star because i thought should have been covered under my warranty | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ jerry genochio
    Shawna and Joseph were both great to work with. A+ experience. | Read Full Review
    12/17/2024 12:00:00 AM | Google
  • ★★★★★ Brenda Andrews
    | Read Full Review
    12/17/2024 12:00:00 AM | Google
  • ★★★★★ Harman Dhillon
    | Read Full Review
    12/17/2024 12:00:00 AM | Google
  • ★★★★★ john Croson
    Very good service on my last visit ... All went well and I was very satisfied! | Read Full Review
    12/17/2024 12:00:00 AM | Google
  • ★★★★★ Fanci Gobel
    | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★★ Steve & Meredith Kupferman
    Salesman Alex was very helpful and responded to every one of my questions. Keith also assisted with his knowledge and experience. | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ Gabriel Torres
    Took my JT in right away and got the oil change no problem. I can always count on the professionals over at Chrysler Jeep | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ mike leak
    | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Greg Hull
    The Service Advisor provided excellent customer service and the work performed on the Renegade. The cashier was friendly and courteous as always. | Read Full Review
    12/9/2024 12:00:00 AM | Google
  • ★★★★★ Tiffany Keeney
    Poor service- left a ridiculous amount of oil under my vehicle. This happened the last time I had a service done but seemed somewhat reasonable- like they attempted to clean it up. This time it was more than obvious that no attempt was made and. So there’s oil everywhere underneath… very disappointed. Not to mention how frustrating a | Read Full Review
    12/9/2024 12:00:00 AM | Google
  • ★★★★★ V. Reyes
    Great customer service hands down! Would recommend family and friends if they have any Mopar | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ Ash Sierra
    I do not recommend this dealership because I had a catalytic converter recall done back in September and here I am 3 months later needing my radiator replaced as well as hose, coolant and belt. My radiator has two leaks which was very visible upon popping the hood and this dealership failed to do due diligence and mention any of thi | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ Abel Cárdenas
    I took my Jeep for an oil change and they did it very quickly, If you want to be the first you have to arrive 15 or 10 minutes before they open at 7:00am | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ diane tempel
    Best place to go to get a new vehicle. The guys were great and understanding and very patient. | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Dhami Makkra
    | Read Full Review
    11/29/2024 12:00:00 AM | Google
  • ★★★★★ Larry Franco
    Took my vehicle in for two recalls, of course they said they said might have to keep my vehicle for a day or two. I have an appointment at 8:45am and drop it off early. I call a little after 3:00pm to check the status of my vehicle and they tell me that they haven’t touched my vehicle yet and that the guy who was going to work on it | Read Full Review
    11/29/2024 12:00:00 AM | Google
  • ★★★★★ Santos Melendez
    | Read Full Review
    11/25/2024 12:00:00 AM | Google
  • ★★★★★ Sal Zepeda
    | Read Full Review
    11/25/2024 12:00:00 AM | Google
  • ★★★★★ Osvaldo Villegas
    Great service and communication. 5 star in my books! | Read Full Review
    11/25/2024 12:00:00 AM | Google
  • ★★★★★ Luke Mendoza
    Fantastic Service writers, The job is done smooth and quick with a big .Great smile. it made us feel at home. We will be buying our next Jeep at Bakersfield Chrysler-Jeep. | Read Full Review
    11/25/2024 12:00:00 AM | Google
  • ★★★★★ Henry Garcia
    | Read Full Review
    11/25/2024 12:00:00 AM | Google
  • ★★★★★ Oscar
    Satisfied, great job ???? | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Lazaro Soto
    | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Katy Nieblas
    | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Dawn Higgins
    | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★★ Ana
    Dropped off Jeep yesterday to repair a leak. They said they would call me if parts weren’t in. Never received a call. I’ve left 2 messages. No one has yet to call me on the status of my vehicle. No concern about the inconvenience. I was never offered a rental either. Very disappointed! Looks like I will probably have to get a | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★★ Dozer Alomari
    The staff were very courteous and professional. I purchased a new Jeep out of Hemet California and brought it into the Bakersfield dealership for a few warranty issues and was told that I would have to take it to Hemet for service. I spoke with a supervisor who told me they would look into the issue and call me back, but unfortunatel | Read Full Review
    11/20/2024 12:00:00 AM | Google
  • ★★★★★ Amy Razor
    Very friendly | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Alejandro Lara
    Erick Luna is great! I always bring my vehicles to him. And he always takes car of me in a timely fashion. He is very knowledgeable and is great with his product knowledge. He never disappoints!!! | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Karidya Flores
    Amamos Jeep Bakersfield | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Chet Weichelt
    Keith was my salesman and nothing I hate more than being bombarded when I show up. He saw us and apologized for not being right ther and when I explained my expectations he met it 100%. Never over bearing let me run the show with what I wanted. First time I have been allowed to manage the transaction mainly through text and calls. | Read Full Review
    11/18/2024 12:00:00 AM | Google
  • ★★★★★ David Bell
    Very fast streamlined buying online and they even delivered my new Jeep. | Read Full Review
    11/18/2024 12:00:00 AM | Google
  • ★★★★★ Justin Salters
    Bakersfield Chrysler Jeep might have the absolute WORST service department I have ever encountered. Trying to make contact with a representative? They will force you to text message instead of actually speaking with a service advisor. Hoping for a loaner? Good luck! Our 2023 Wagoneer has been in for service multiple times in the 1 ye | Read Full Review
    11/18/2024 12:00:00 AM | Google
  • ★★★★★ Emily Salters
    Terrible customer service. Lack of communication with their customers. My car has sat in the shop for 6 days without being looked at. I have had to reach out multiple times just to see what the status is. It’s impossible to speak to someone on the phone as text messages is their preferred way of communication. Rarely do they ever get | Read Full Review
    11/18/2024 12:00:00 AM | Google
  • ★★★★★ Robert “Sarge” Perez
    Thank you to Sean Smith and Velma Ortega for squaring away my 2020 Jeep Gladiator. This location really honors our Veterans. As a Disabled Army Combat Veteran with 2 Tours in Iraq 2004-2005, 2007-2008 I Salute you for your service to our Veterans. Thank you, Robert "Sarge" Perez | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Kent Crenshaw
    I am extremely satisfied with the work that was done on my truck | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Deborah Pinkham
    Keith was knowledgeable and personable and made the buying process much easier | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Stephanie Graves
    | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Janet Brandon
    Need transportation for people that drop vehicles off at site. You put people in a difficult situation without transportation. | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Joe Rizo
    Jeep Wrangler 4xe is our very first off-road vehicle. Our experience at Bakersfield Chrysler Jeep was terrific. They worked diligently to make our situation work. Keith, Shawn, and Maibel were so helpful and patient with us. We would recommend them to our friends and family in a heartbeat. Thank you! | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Morrison
    Bobbie, Brian and Shawn got me into exactly the Wrangler I wanted. We were taken care of from the moment we walked in the door. All of our concerns and questions were answered. Happy to be a part of the Bakersfield Chrysler Jeep family. | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ Don Jordan
    | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ Annie Alexander
    I went in on a recall for my vehicle while i was there i got service for my a/c . It was hard to get ahold of anyone in the service department they always make u text a computer generated respondent. After i picked up my vehicle i decided to look at other cars because im interested in getting a new car . The sales guy that was assist | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ Sonia Tlatelpa
    Update: 2024: My Jeep was taken in 3 times this year for AC. Every time it was a different part. A loaner is never available. Warranty changed on loaner as well, but doesn't make a difference as they never have one available. Communication continues to be an issue as they never return your call, this applies to Erick and Omar. 11/07 | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Herrera
    Erik Luna at Jeep made our maintenance experience smooth and easy. Answered all of our questions, and took care of us. We were very happy with the service he provided us. | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ William Starr
    Straight forward, no nonsense staff, very helpful and not pushy. Smooth trade in and very comfortable. | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Lilia Vargas
    | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Sam
    | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Veronica Carrera
    I would highly recommend for you to come at Bakersfield Chrysler Jeep for your vehicle purchase. Marc was extremely helpful since the moment he called us we had a great feeling excellent customer service. Joe was awesome and helpful made the process as sooth as it can be. Very satisfied with our new car thank you. | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Dhillon Davinder
    | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Angel Dean
    Great customer service | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Shawnna Tylor
    | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Sandra Sandoval
    El personal es muy amable y dispuestos a ayudarte a comprar el carro que te gusta , ellos te ayudan de una forma u otra an oftener lo que quieres o necesitas. Muchas gracias ! | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Mayall
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    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Joe Sessions
    | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Denise Adkins
    We had a wonderful experience with Jeep Chrysler in Bakersfield. We had a sales person that was very helpful and when we went back a different day we had another sales person that was very helpful but things didn’t work out this evening. The numbers just weren’t where we wanted them. The next day Brian (salesman) and Shawn (sales man | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Steve Nichols
    Got the work done at a good price and my Jeep is good as new. Thank you!! | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Cynthia Sanchezguzman
    Loving my New Jeep Wrangler | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Jason Frost
    This place is wonderful. Shawn and all the folks here are very nice to work with. | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Nola Vigil (Nola)
    When j purchased my grand Cherokee i bought an extended warranty supposedly covering bumper to bumper , at 35k miles car malfunctioned and extended warranty said i didn’t have bumper to bumper warranty and only wanted to cover half of an 11 thousand dollar reapir i had to fight them on this one finally they covered everything , then | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ M Terrazas
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    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Leonardo Munoz
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    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Barbara Gilmore
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    10/28/2024 12:00:00 AM | Google
  • ★★★★★ teatwice
    Bought a 24 gladiator Mojave. Great buying experience even though I make everyone explain every detail of the paperwork to me. I switched from a lease to a purchase in the middle of the finance office but everyone was great. | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Evie Arhaniotis
    I was very disappointed with the service and the one on one care. Took my Dad's Jeep to the dealership only to find out it needed certain things done along with the agent telling me that it needed brakes to be replaced again when I had them replaced one month ago. Not only was the Jeep there for 15 days but I NEVER got an estimate no | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Ross Rytting
    As the owner of a 2006 Dodge Ram 3500 Mega Cab SRW 4x4 with over 250k in mileage, things happen... While driving into Bakersfield to see family and needing to continue into Anaheim to take the grandkids to Disneyland, having the turbo elbow to exhaust system coupler break was not what we needed! After checking with the Bakersfield Do | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Diana Medlen
    Great! Brian was a great person to deal with helped me get a great deal! | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Tami Riesen
    | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Amy Austin
    Very friendly and welcoming would highly recommend buying a vehicle here | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Reyna Olivas
    Dos semanas mi jeep en el taller por 2 recall me dejaron esperando por una semana sin carro y me entregaron uno en renta después de una semana pésima atención al cliente honestamente no se siente empatía solo dan respuestas muy básicas se nota no tienen interés de ayudar ni buscar soluciones | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ mikey90050
    Great place to shop for a car the staff there make you feel like a big part of family. Everyone there are great people and are willing to help you out with anything that you need. | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Brian Graves
    I’ve purchased three vehicles from this dealership, but it’s always the little things that concern me about the way they operate. The markup above MSRP is ridiculous, and I believe unethical, regardless of whether or not you can negotiate the price below MSRP. Two weeks ago, I went to look at a new Wagoneer, and they had a $30,000 m | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Norma Sparks
    | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ Oscar Nieves
    Amazing service, very professional and clear on what needed to be done on my car and how long it was going to take them to work on it. | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ Eric H
    Ordered a part that was broken on a brand new vehicle. Was told I would be called immediately when it was in. Called a month later and they said part was backordered (no big deal). I call on the status of the part TWO months later and they said it has been there for several weeks, and the advisor (Erick) should have called a long tim | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ S Dixon
    Amazingly Awesome... Alejandro, Roy, Maribel, and Adam were all so nice and polite. I would buy another Jeep right now if I could afford it because my experience was so great! | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Ernie Lara
    Very friendly staff and willing to work with you | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Miguel Contreras
    Did a great job on my car just took to many days to get it back to me but great customer service. | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Jose Gonzalez
    They did a great job at the shop my car was in and out the same week | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Patricia Kruse
    Professional, gracious,friendly, knew all details well. Able to guide us without pressure. Had a great deal and experience. | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ kathleen rickard
    Great experience ( even if spending money is stressful lol) | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Amy Garza
    | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Jesus Garcia
    bad service I had to move my jeep back because they didn't fix it properly and it kept leaking water | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ jonathan genel
    This bad review is specifically for the Service Department. I hate to leave bad reviews, but I feel that customer service has been declining over the last couple of visits. This most recent experience was when I took my wife’s Jeep Compass for servicing. Firstly, we didn’t receive a call about the diagnosis until my wife called thr | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Ethan Kirkorian
    | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Ana Caro
    Muy amables en atenderte y su trabajo todo muy bien | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Les DenHerder
    Absolutely the worst experience. No one will talk to me and my 2023 Summit Grand Cherokee 4XE has been in the shop 9 days now and still there. I don’t know what to do. Something is wrong with suspension when in all electric mode | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Miami Lopez
    Great customer service, | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Benjamin Viramontes
    Thistle worst place to get work on your new car. THEY GIVE YOU BS. I had my elec van with them for over a month. All I got from Ms. Perez the service advisor was the run around and no straight answer to what or when we would get our van back. ZShe would always say she would get back to us that day, but we would have to call her many | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Chuck Carter
    | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Carl Stimmel
    | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Chavira
    Great service very friendly and was able to fix my recall in a day in a half. Very satisfied ?? | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Morginne Demarco
    Went to Bakersfield Jeep to trade in my car and was interested in a new Jeep Grand Cherokee. Joe and Mark helped me out immensely and helped me find the perfect fit for me! Highly recommend doing business with these guys. | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Joy Anderson
    | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Stevi Travis
    Hit and miss. My first time purchasing a Jeep was amazing. My second time purchasing a Jeep has been a crappy experience for me. | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Josh Vangel
    The worst customer service, mechanics have no idea how to work on their own vehicles. I will never take my vehicle there again. It’s pretty sad when one of their own workers tells you not to bring your vehicle to get worked on there. I will never recommend any friend or family member of mine to ever buy a jeep from this location. | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Julie Mattox
    | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Victoria Roman
    Amazing experience happy with Robert’s service and information and help on my new vehicle Manager was super nice and helpful also | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Ben Caroccio
    Love it Gotta go with Mark and Sean and make sure you work with Joe in back office he is amazing ! Thanks Team for a wonderful experience ! | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Juan Avila
    | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Mrdude 35
    My jeep started overheating so I took it to them last min and the service manager was able to squeeze me in which was awesome. | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Nichole Gates
    Excellent customer service and friendly staff. I also love the express lane for oil changes and the lack of sales tactics to get you to spend additional money. My car was parked right outside when it was ready. Totally opposite experience than the Valencia dealership. This is definitely my new choice for service. | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Eve Hight
    I can’t complain about the service given at the dealership. Leticia is always exceptional. She is the best. The only thing I wish could change is being able to rent a loaner car at the dealership in case my Mopar extended warranty does not cover the service. It was a hardship trying to go back and forth and not have a vehicle since I | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Kash Black
    | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Wendy Russ
    | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Tyler Pentecost
    Awesome and quick experience Adam was amazing | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Reginal Jean
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    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Ben Grazy
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    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Maribel Calderon
    Excellent customer service , I could not be happier with the experience. | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ AntonIo lleva
    Yes the employee very helpful and treated me like a family | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Richard Tracy
    Taking care of my car | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Travis Marroquin (Weps)
    | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Rosalia Sanchez
    | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Christina Vanworth
    Easiest time I've experienced looking and purchasing a car. | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ AVSR VLZ
    techs left lose bolts on steering column, and beat up the painted caliper on my right side of vehicle, not sure why, The steering column is a safety issue, vehicle had over 4 inches of play on steering wheel, they forgot to tighten bolt to steering column, a serious safety issue, makes me think about the other components they replace | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ PricillaandAndrew Marr
    I took my 2016 Durango in because it was over heating. The service agent “ERIK” called me back after the mechanic did a “test” on my car. He informed me my Durango’s did not past the “block” test and I need to replace a head gasket. I informed him there was no way it was a head gasket, there are signs your car shows if you have a br | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Escalante
    I had my vehicle in the service department twice this summer. It was there for a total of 7 months. That is nearly two monthly payments that my vehicle spent in the service department. I was very disappointed and had to beg for a loaner on both occasions. It seems as if the service writers are overwhelmed with vehicles and the techni | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ TacoTime Cat
    | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Rita Shanley
    | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Christian Mata
    Quick squeezed me in great service | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Rebecca Rodriguez
    Manny was exceptionally kind and answered all the questions I had about my repairs! He clearly explained what needed to be done & kept me informed through the whole process! Manny was incredibly helpful from start to finish & made me feel very confident that my vehicle was in good hands!! I highly recommend Manny & will be requesting | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Jason Darr
    Mario was great. I would buy again from him. | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Connie Corona
    Always take care of my jeep! | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ HyTech Creations
    Ok…..we have taken our 2022 Jeep Wrangler Rubicon to Bakersfield Chrysler Jeep since December 2023 for the fuel injection pump RECALL. They kept putting us off, wouldn’t schedule it until July 28, 2024 when our Jeep blew up on our way to work! We got towed to the dealership at 7:30 in the morning in that Sunday. Service wasn’t open s | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Helen
    If I could leave 0 stars, I would. My 2023 compass has been in several times for same issues. Parking break engaging while vehicle is in drive, key fob not working (though they say they replaced it and now working. We will see), and ac goes to lowest and then highest on its own. I understand the frustration that the techs are having | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Tehron Davis
    Great experience, group went out their way to make sure I was pleased leaving. Keith, and the rest of the finance team I can't say enough!! Ty guys | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Isaac Ramos
    | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Esmeralda Rojas
    | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Judy Rexroth
    | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ AVSR VLZ
    Great service, from service rep Erick, But techs left lose bolts on steering column, and beat up the painted caliper on my right side of vehicle, not sure why, The steering column is a safety issue, vehicle had over 4 inches of play on steering wheel, they forgot to tighten bolt to steering column, a serious safety issue, makes me th | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Victor San Jose
    Quick and Easy... | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Shawn Beeman
    | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Stephanie Black
    | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Dina Ramirez
    These guys were very awesome. They were honest since the begining and went above and beyond to make things as easy and smooth as possible. | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Cheri Davidson
    | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Maria Martinez
    Rely ?????? | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Chen
    I appreciate the loaner vehicle we got while we were having our vehicle worked on. It is sometimes difficult to reach the service consultant during the day but they usually reply by text by the end of the day. They ultimately did a good job and we got new suspensions, steering, and transmission which was covered by our insurance. | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Alejandra Grajeda
    I have taken my Jeep to get serviced and the times i have, they have taken over a week with no one calling me for any updates I always have to call to see what going on. They just need to communicate better. But always happy with them. | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Mike Richey
    Do NOT purchase a vehicle from this dealership or use the service department at this dealership, they are horrible. I have a 2021 Jeep Grand Cherokee Trailhawk I purchased brand new from this dealership, started having issues with the transmission, took my vehicle to the service department. The notified me the transmission, the AC, t | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Josh Durham
    Best experience to date purchasing a vehicle. Robert, Joe and Shawn are all very professional and pleasant to work with. I highly recommend you visit this showroom for your next vehicle. | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Yessenia Berumen
    | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Michael Thorsen
    Had my truck for 3 days for a dead battery and no one would answer our calls each day or provide updates. After 3 days of trying to get through to the service department, we finally got ahold of someone, (our Rep never called) but we were told it was ready. I had called every day several times and no one would get back to me. A lot | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Richard Stempson
    Multiple issues with vehicle upon pickup. Car appears left outside with windows open, dust all over everything in car. Car had electrical issue, in shop 4.5 months. Multiple items no longer working, confused as ti why not checked? These items are now an issue. 1. Only one key fob works? 2. Airbag warning on. 3. Keyless entry no lo | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Brenda Jimenez
    Great Customer Service | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Mandy Lawson
    I got a text today asking to review this company. After I explicitly stated not to contact me again and remove my number from all accounts. They are harassing me. Texting and calling me constantly. I live in a completely different state!!! but because some person chose to use my number falsely I am now being bombarded with calls from | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Sharon Essex
    Orlando is the best!!!!! Super helpful. Give him a raise. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Plashone Danitschek
    Very nice and helpful service! Got my oil service package there, it's very convenient and easy, just drive up and wait. I recommend | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Vanessa Condie
    This group was great. They accommodated our family by giving the kids coloring books and ducks while worked on paperwork. Very friendly and helpful. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Samuel Castillo
    | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Mike Lynch
    We were not pressured to purchase a specific vehicle. We were allowed to make up our own minds | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ louis rodriguez
    Great dealing with Eric | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Perlaa camacho
    Good service, while waiting I got to be in the cool lobby. there’s water, coffee and vending machines ???? | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Jory Teigen
    The amazing Diesel Service Team took care of my truck quickly and was able to get me back on the road! Thank You!!! | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Georgia Johnson
    Our Jeep suffered catastrophic engine failure on route 59 just past Keane. We were towed to Bakersfield Chrysler Jeep, and got there just before service closed. They logged the car in and were extremely unhelpful when it came to getting a rental or a loaner. We were stranded in Bakersfield (we were heading home to Las Vega | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Ralph Keeler
    Really poor communication from the service advisors every time I've had to bring my jeep here. Weeks without any updates, they don't return calls for updates, and when you physically show up they say "the technicians gone home, so I don't know what's going on". | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Becky Mills
    We bought a used Jeep from Bakersfield Chrysler Jeep and we discovered that it had problems. We bought the $4K worth of insurance for it and I glad we did! We had to get a new engine! The policy covered everything!!! They took care of us and we are very happy. Thank you! | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Samantha Herrera
    | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Claudia Gonzalez
    Friendly and thorough service. They made sure to check with me while I was waiting and I appreciate that | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ V. Reyes
    When ever I have an issue, Erick my service advisor takes care of my vehicle. I would definitely bring back my future mopars to him. | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Thomas S. Clark
    6000 mile interval service (at 102,000 miles) on my Grand Cherokee SRT done quickly and at a reasonable price. | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ AVSR VLZ
    Great service, from service rep Erick, But techs left lose bolts on steering column, and beat up the painted caliper on my right side of vehicle, not sure why, The steering column is a safety issue, vehicle had over 4 inches of play on steering wheel, they forgot to tighten bolt to steering column, a serious safety issue, makes me th | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Jeeper Denezo
    Great service and the prices are really good too. I even received a hot dog and hamburger lunch. | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Danny Cook
    They serviced my vehicle quickly and efficiently | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Steven Bruce
    I found my car, did a trade in and I was happy with the price. The whole process took about 2 hours. | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Randy Schell
    Awesome sales staff. I just purchased my 4th Grand Cherokee from them. I am a diehard Chevy truck guy, but NOTHING compares to Grand Cherokee in the SUV 4x4 realm in my opinion. | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Tommy Johle
    They don't communicate with customers. Can't get anyone on the phone, all they want to do is text and that takes hours for a response. Had a scheduled appointment to have a 2 hour recall procedure done, 24 hours later they hadn't even started. What are appointments for? Very unsatisfied. They are starting to get as bad as Haddad Dodg | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Joyel Goff
    Worst customer service I’ve ever dealt with. Will not be returning. Taking my business elsewhere. | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ bill rider
    Replaced defective coil, fixed the check engine light. Was supposed to replace the PCV valve also, I don’t feel that was done although it was claimed on the warranty. After the repairs were supposed to have been completed I found oil in my air filter and the air box. I cleaned it and drove about 50 miles and rechecked the box and aga | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ john jarzyna
    happy with product and ease of transaction thanks to Shawn Smith and Kevin who aided in delivery. | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Fred
    Everything went smoothly. I special ordered a Jeep Wrangler two door. I was kept in the loop every step of the process. Jeep showed up earlier than expected. Very good during the paperwork and even added an additional $2000 factory off offer for the final deal. Also gave good price on trade-in. Everybody I worked with was very p | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Kanntrial Johnson
    Bakersfield Chrysler Jeep was my first time getting a vehicle from I am truly happy I chose jeep. I loved there costume Service and Keth the sale person was great thank you jeep I will be back. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Marina Villarreal
    | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Rosalinda Torres
    Took to many days just to replace a battery. The person that brought the vehicle to us at the time of pick up drove to fast that hit the front bottom of my vehicle ?? | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Annette Pounds
    Jeep light was still on when I left. I was told I could bring it back later and leave it for 3 days and pay 185. For a diagnostic to find out the problem. I live 67 miles away | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Frank Graves
    Great service friendly staff ???? | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Greg Hull
    The Service Advisor Erick provided excellent customer service and the work performed on the Renegade. The cashier was friendly and courteous as always. | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Chaim Schneider
    I use to buy a lot of cars by different dealers,but Robert Is the best salesman i ever mat, He is very professional,with a lot of patience and gives you a good feeling and trust | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ alonzo gonzalez
    | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Annie Gladden
    I always take my Chrysler 300 to the Dealership only because I really Love the Service. The Customer Service is Wonderful and the staff is very friendly as well as knowledgeable about my Car! | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Michael Delfino
    Great service department worked me in schedule without a previous appointment | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Jorge Rodríguez
    | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Adre Albiar
    Been on the waitlist for parts since end of November 2023, barely got my car recall done July 2024. Some parts take about 8ish months to come in so be aware of that. Other than that, service was great, staff was friendly. | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Pete Deboer
    Terrible. I made an appointment a week in advance and brought my compass in at the appointed time. I was unable to speak to a human in the days that followed and went to the dealership days after I dropped vehicle off to discover they hadn’t looked at it yet. | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ 5 nell
    Jeep is getting back to excellent customer service. I had a great experience this time around | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Christina Sanchez
    | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Amanda Elliott
    Bakersfield Chrysler Jeep has the most respectful staff from top to bottom. They are fair, kind and had quality customer service. Cannot recommend this dealership enough! Thank you to Bobbie, RJ, Shawn and Joe!! | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Jorge Torres
    Cory is an excellent customer service provider, he did an excellent job keeping me in the loop every other day calling me with updates on my vehicle. | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Amy Hartnett Hampton
    Painless experience. Shawn and Robert were exceptional. | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Carrie Shreffler
    BAKERSFIELD JEEP HAS A FANTASTIC SERVICE DEPT. REALLY LINED THE SMOOTH PROCESS FROM START TO FINISH IN THE SERVICE DEPARTMENT | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ tara summons-smith
    Friendly service, made it so easy and uncomplicated, thank you | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Cristina Elias
    Everyone here is amazing I have purchased 3 vehicles from them and each time the experience has been great they take care of me and my girls make us feel at home thanks to Shawn he is awesome | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Debbie Weiss
    | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ George Leavitt
    Excellent helpful sales people. Worked with 2 different individuals and both were very good. | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Beverly Buster
    The local Jeep dealership in Bakersfield Ca has greatly improved in customer service since I took my vehicle there in 2021. They updated me frequently with information thru text. As this is my only vehicle, and it was kept for 6 days, a loaner car would have been nice. Also, a ride from the dealership to a rental car location should | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Vasquez
    Not very happy with them at this moment. I had a recall fixed, they failed to tell me about heat soaking to reset my sensors. They KNEW the recall was for registration and I needed it to be smogged. I had to drive out of town yet again with no ac( was told you have to drive 30 miles 2x without the ac) it was 112' out. I could have ea | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Juan Gonzalez
    JR makes things happen at Jeep Chrysler. He personally makes sure we are being well treated. In general the staff in service are extremely friendly. Specially Rolando whom always goes above and beyond and always greets us happy and cheerful as if we were family! | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Coby Wright
    | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Gabriel Torres
    | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ antonio pinal
    Friendly staff. | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ DENNIS JEAN SUMINEG
    Thank you for swift and friendly service | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Roxana Gonzalez
    | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Espe Torres Gaona
    Estoy muy agradecida con la atención y la ayuda q recibi muy amable Orlando González gracias, gracias , gracias. | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ William Pitcher
    Shawn Smith is awsome in sales and Joe Mays is awsome in finance. Our 4th purchase at Jeep because of those two | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Araceli Llamas
    I like to bring my jeep here and just because Orlando is always so kind and respectful and so friendly he is a good hard worker. More worker's like him are needed | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Savanna Wellborn-McGee
    Excellent service | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Keith Allen
    Did a very good job. Staff were very professional. | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ MARIA URENA
    Great customer service . They follow up in my car service . Overall great place . | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ MAHER ALKHALAILEH
    Great service experience Eric Luna took care of me right away | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Paul Hausahlter
    I’ve realized the past performance of a company should not always be the case. Compmocan get better at customer service. I was supper impressed with the service that I received at Jeep. It went in for an engine light which I had Diagnosed from the code that the intake manifold was stuck open. That is exactly what we got after checkin | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Cindy Tejeda
    | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ matt west
    | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Fred
    Everything went smoothly. I was kept in the loop every step of the process. Jeep showed up earlier than expected. Very good during the paperwork and even added an additional $2000 off for the final deal. Also gave good price on trade-in. Everybody I worked with was very polite and knowledgeable. | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Meghan Murphy
    The service department received my Pacifica hybrid on June 7th after my car lost power due to some issue with the charging of the battery. My husband and I called/texted everyday to try to get an update. No one would call or text us back. Finally on June 19th we received word that it had been moved to a “Star case” which as far as we | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Kim Fannon
    | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ christian marinas
    | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Cecy Chavarin
    | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ M R H
    They were able to fix my issues and got everything done under warranty. Got a brand new engine, water pump, thermostat, , Stereo display , and my AC fixed all under warranty. They were communicative and kept me informed the whole process. Very considerate and got it all done for a fraction of the price. Eric was my guy and I apprecia | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ mark leland
    The phone system is the worst. Can’t talk to a live person. | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Alfredo Flores
    There a bunch of liars and don’t care about your vehicle worst mechanical service , they don’t fix your car the right way . | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Gary Crawford
    | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ Robert Spasiano
    great experience especially with Orlando taking good care of my car ! It's always great to receive fast and attentive service when getting your car serviced | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ Brian Jackson
    Took vehicle in for diagnostic. Staff was friendly and they were able to determine and recommend easy fix for vehicle. | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ Loki Mogwai
    I don’t understand how the business doesn’t have a shuttle service or loaner car. Especially considering how expensive they are. | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ Robert Meyer
    The service advisors were very polite. They did an outstanding job with my vehicle and did not try to sell me any extra services that I did not need. Thank you! | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ Victor H. Galarza
    Great people great service stress free very knowledge and courteous | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ alfredo Cortez
    | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Renato Benzan
    | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ bailey callison
    Horrible service with the service department. My wagoneer has been in there for a week and a half already for something that only takes a day to look at we have called multiple times and have got no answers from them or any callbacks. I would like to have my car back or some helpful information would be nice. We have already contacte | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ S rojas
    | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ José Nazario García González
    | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Greg Saiki
    Alejandro was a pleasure to deal with. He was very knowledgeable and answered every one of our questions. I've had many experiences with car dealerships in the past and this one was one of the best. Thank you to Alejandro and team for a great experience. | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Stephen Webb
    Great service. | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Shyree Shotwell
    Nice and quick service | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Akash Singh
    Good | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Diane Carothers
    The mechanics diagnosed my problem and found a part. They helped with a loaner car for part of the time the repairs took. Once they got the new part the repairs were done quickly. I just wish auto repairs weren’t so costly but I’m pleased with the job they did. | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Sarah Huckabay-Merchant
    Maribel and Mark were the most helpful people! They helped me purchase a 2019 Dodge Charger, and I absolutely LOVED the service :) | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Sarah Huckabay-Merchant
    Maribel and Mark were the most helpful people! They helped us purchase a 2019 | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Brayden's Brayden Heart Braynite
    Went in for an oil change and a recall. Jeep was friendly and it didn't take as long as I expected. | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Brian Paxson
    The service department is outstanding!!! Got me in 5 days early and completed work in the time stated. Zero complaints! | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Adrian Tibbs
    It was my first time in the service department after recently getting my 1st jeep. They were all very polite. They took the guess work out of what would happen during my time there. My jeep GC’s first time service was completed in under an hour. They let me know of a recall that l will be able to make an appointment for to be fixed. | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Maria Davis
    Great customer service this time. The time it took to get my oil change was reasonable. Thank you! | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Conrad Tyler
    My wife loves it | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Jose Alvarez
    Fast service and great friendly help. | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ V. Reyes
    The service was fast and easy. Point blank best customer service I’ve had in a while. Would definitely recommend to a friend. | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Cheryl Owens
    Alejandro Lara is awesome. 100% ask for Alejandro. He goes out of his way to help you and make sure you feel comfortable. He does not pressure you. However, at the same time, he knows all the details about the vehicles. We found a car on their website and called and Alejandro went out of his way to take pictures and get us the Carf | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Karen Fincher
    | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Uriel Vasquez
    They were fast and efficient! | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Mike Richey
    Do not use this dealership for service or buy a Jeep, have purchased 2 vehicles - Jeep Wrangler Unlimited & Jeep Grand Cherokee Trailhawk, bought the Cherokee 3 1/2 years ago and started having issues with the transmission, took it in for service and ended up having to have the transmission replaced, water pump, AC, engine mounts an | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Fernando Valenzuela
    | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Helen Fite
    | Read Full Review
    5/31/2024 12:00:00 AM | Google
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