About Fresno Chrysler Dodge Jeep Ram FIAT
Fresno Chrysler Dodge Jeep Ram FIAT is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Ask About Service Contracts
- Certified Technicians
- Free Estimates
Call (559) 412-5904 today to schedule your next appointment.
Our technicians at Fresno Chrysler Dodge Jeep Ram FIAT are ready to help you!
Fresno Chrysler Dodge Jeep Ram FIAT is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Fresno Chrysler Dodge Jeep Ram FIAT today at (559) 412-5904 to learn more
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★★★★★ Cynthia BuccolaWhen I have needed assistance from Fresno Dodge Jeep RAM for work on my Jeep Rubicon, I have had a positive experience and I’m always made to feel that I’m an important customer. That really resonates with me especially at a vulnerable time when I’m having work done on my vehicle. Both Oscar and the service manager, Wendy, have sup | Read Full Review5/26/2025 12:00:00 AM | Google
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★★★★★ VFS CaI had a really great experience with the customer service I received! ?? I was so pleased with the work done on my Dodge Ram pickup truck. Everything went smoothly from the moment I arrived. The staff were friendly and helpful throughout the entire process. I'll definitely be back for future service needs. Highly recommend! | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ RANVK 0021Great staff, workshop and dealership . Definitely recommend to other people. Cost effective and genuine service with genuine parts and helpful advice | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ Carie CulverAlways a pleasure working with staff at both locations. They are knowledgeable, kind, and make the process so easy! I would 100% recommend!!! | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ Jose PerezGreat service, fast, and communication was great | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ Brandon MillerQuick and easy Service. Thank you for making it easy to do business with you guys. | Read Full Review5/5/2025 12:00:00 AM | Google
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★★★★★ Robert GuzoujianExtremely satisfied with my service. Repair successful. Randy is an excellent service advisor. Keeps me updated on the Repair. | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ Mustafa MitchellExceed expectations. Going on our 6 car from this dealership in the last 10 years. Super helpful and knew exactly what my wife wanted and needed. Thank you again for making our family comfortable and transition to our new vehicle. 2024 charcoal grey Jeep Wagoneer L | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Elizabeth WineIt was convenient to have a shuttle to get you home, while they work on the car. | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Lloyd BrownI had my truck towed in for no power and my service advisor Oscar handled things from the start to finish with nothing but Professionalism! The issue was water had entered my truck through the third brake light and effected the radio transmitter and with my truck out of warranty and this being a know issue, Oscar contacted Chrysler w | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ Christopher MitchellBought a 2025 Tradesmen in September. CEL went off in November for misfire. Took it in and then CEL went off again in December for same misfire. Truck has been at dealership since December 12th with no remedy for the misfire. Didn't hear from Clovis for 10 days and had to go in to find answers. Wendy, the service manager in Fres | Read Full Review4/5/2025 12:00:00 AM | Google
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★★★★★ Rikki SoaiaI had an excellent experience working with Randy during the transmission repairs on our 2024 Ram 2500. From start to finish, Randy was incredibly professional and helpful. He kept me updated on the status of the repairs, ensuring I was never in the dark about what was going on with my vehicle. It was clear that Randy truly cared abou | Read Full Review4/4/2025 12:00:00 AM | Google
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★★★★★ AdriThe cars are mostly salvaged and all their cars have zero gas in them when you drive off prompting them to tell you they’ll give you a gas card if you write a positive review about them. Also they tell you it’s $500 down, but it always ends up being more close to 1500 to 2000 and the guys are staring at you like hogs and look like cr | Read Full Review4/3/2025 12:00:00 AM | Cars.com
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★★★★★ Rajeev KaushalCraig was great and service department did a great job! | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ DavidPosted this to their seperate Fiat google maps profile, but seeing how they are the same people: Deceptive practices, Javi the finance manager intentionally misrepresented costs and his add ons. He told us optional things like swat GPS or a lease wear and tear option were required, and that they were included in the base price of the | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ Singh HarjitNever want to go this dealership personally don’t recommend the guys NOAH he is very rude and if you not business with him he text you everyday more than 10 times and use sude language look in the photo | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ Marc SandM 5Service department is professional, friendly and very nice waiting room with snacks and drinks. Diagnosed and fixed issue with Catalyst system on my Cummins Diesel Truck. Randy communicated with us promptly with issue, and when it would be ready. | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ Jan BrownOur 2011 Durango had a few big problems AC and radio. Oscar was so great getting difficult parts and getting them replaced and fixed!! Thanks Oscar for everything. | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ Haniya JudahI like to thank Craig for being courteous and working with us on the recall on our car. | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ Honorina EmlerI’ve been a customer of the Finnegan family for over 20 years. I refuse to purchase any where else. They are trustworthy and dependable. | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Rod PloeckelmannFresno Chrysler on Blackstone is by far the best dealership that I know of in Fresno. Wendy, the service manager and Craig my service advisor has always gone well and beyond my service needs. All the vehicles I have owned and had serviced I have never seen a dealership with so much respect for the customer, spot on the repairs, and a | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Anitra De La CerdaNew 2025 Jeep Grand Cherokee with less than 3,200 miles, has failed four times and has now been in the service shop totaling 30 plus days. This vehicle has stalled on busy streets and most recently lost all power steering control (steering wheel locked) while entering Hwy 41 from the Friant on ramp almost resulting in an accident. Ea | Read Full Review2/24/2025 12:00:00 AM | Google
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★★★★★ Willie TEEI have a squeaky, rattling glide hinge on the side door of my caravan. I just wanted to ask someone for suggestions. "Sure! $225" there was a day when asking/answering questions was a courtesy not a commodity. | Read Full Review2/22/2025 12:00:00 AM | Google
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★★★★★ Ruben ValdezRandy G. was awesome!!!! Thanks for all your help! | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ Mildred RodriguezI recently visited for an oil and filter change under the Jeep Wave program, but Mr. Jorge Fernandez insisted on charging me for the services. He claimed that my vehicle was not covered under the program, displaying a negative and unprofessional attitude with no effort to verify my eligibility. As a result, I had to contact Jeep Wave | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ Sunduskki RodriquezHorrrible horrible horrible. Made us pay 245 to diagnose the vehicle, to just turn the check engine light off and say “well we drove it around the check engine light didn’t turn back on” well no shit… you didn’t even try to fix the electrical issue that the reader gave you.. all they did was erase the cc heck engine light. Then we ta | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ Blaine HallThis dealership has worked for me since 2002. I have bought several vehicles from them and they have performed all of my service work for all that time. Randy in service is my point person and has served me extremely well all that time. | Read Full Review2/12/2025 12:00:00 AM | Google
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★★★★★ Rod PloeckelmannFresno Chrysler has always lived up to my expectations. I have purchased seven jeeps from this dealership since 2007 and every service that I have they’ve gone well Beyond to fulfill my expectations of service. A big ???? to Craig, the service advisor and Wendy, the service manager for all they’ve done for me in the past. Have another | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Suckon deznutsSalvage vehicles, all or most are bought from salvage lots. Most have been totaled. Put back together, cleaned the titles from damages. It's a scam practiced in a lot of states. Know what you are buying before you buy it. | Read Full Review1/25/2025 12:00:00 AM | Cars.com
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★★★★★ scotthenryivFrom checkin to my appointment to checkout, all aspects of service were courteous and professional. Always can count on quality work. | Read Full Review1/13/2025 12:00:00 AM | DealerRater
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★★★★★ Lola JacksonI had a great experience here at the Dodge dealership. Brittany is the BEST. The customer service I received from the dealership was 5 star. Thanks to the Fresno Dodge Dealership. I greatly appreciate you & the service you provided me & my family. | Read Full Review1/12/2025 12:00:00 AM | Google
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★★★★★ Katherine JusticeBrittany in the service department is amazing! | Read Full Review1/12/2025 12:00:00 AM | Google
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★★★★★ Richard ChavezGreat experience, and great communication. George was always keeping me up to date on the progress of my vehicle. | Read Full Review1/3/2025 12:00:00 AM | Google
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★★★★★ TwentiethrogueAmazing, would recommend for the best ext | Read Full Review12/28/2024 12:00:00 AM | Google
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★★★★★ Richard HillWent in for my first service on my 2024 Mojave Gladiator. In and out in no time at all. I normally went to the Clovis location because of the service manager that was there. Now that he’s gone I’ll switch to the Fresno location. | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ tom farettaGuys where friendly and Quick! Couldn't be happier with the process! | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Vince CeppagliaHad my vehicle service there it was fast prompt did a good job five stars | Read Full Review12/15/2024 12:00:00 AM | Google
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★★★★★ Joshua PalmerDenise Sutton and Brittney Wheat are awesome service consultants. It's very obvious that they both care for their customers and take it upon themselves to insure a great experience. My particular situation was not fun but they both did everything they could to turn that around. They went to bat for me several times and I appreciate a | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ [email protected]Very good sales and service departments. Able to give good deals and prompt service to us. | Read Full Review12/13/2024 12:00:00 AM | DealerRater
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★★★★★ Rohan JohalDecember 13, 2024 Friday Call time 10.26am The representative from service department does not know anything. I bought a car last year ago from them and want to know about services and she said you have to come here and then we can look into it. If everything will be answered in person why you guys have call service? | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ Lemire LogisticsTook my truck here after having an issue with an alternator. Already knew it was the alternator. Dealer put in an aftermarket unit that cost 370$ and charged me nearly $1,100 for the total bill. It’s a 1.5hr book rate so their labor rate must be around $500 a hour. Absolutely insane. | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ DarrenThe Service department is the best and most efficient in this valley. Rand, makes sure all my service needs are on time and done correctly. I have dealt with other people in this department and all their service advisors have professionalism going on. Wendy runs a solid department and I would rate them 100%! | Read Full Review11/28/2024 12:00:00 AM | DealerRater
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★★★★★ montemichaelJoe Duncan was and is a savior! Mr. Duncan took the time and concern to get my 2015 Fiat 500 back on the road with speed and keeping the cost a factor. Even when I was frustrated with the speed of parts being shipped Joe kept his cool with me. I am completely 100% satisfied with the service I got. | Read Full Review11/28/2024 12:00:00 AM | DealerRater
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★★★★★ Leonard RamirezRecall service on our vehicle was performed as dealer stated and scheduled. My biggest complaint was not with the dealership, but with the company who made it very difficult for the dealer to get the recall replacement parts. I called about scheduling my vehicle in early February, and it was finally repaired in late November. The one | Read Full Review11/28/2024 12:00:00 AM | Google
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★★★★★ Jose CabreraRick Olazaba was as good as it’s gonna get. Genuine guy worked with my situation, understood my conditions and was patient with me. Went in sunday to check out the car told him how many G’s I’ve owned and he just let me do my own thing (which i asked for). I checked the entire car test drove it checked the vin the whole shebang and | Read Full Review11/27/2024 12:00:00 AM | Google
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★★★★★ spanish.dancerRandy Giese provided me with great service and efficient updates regarding my car! It's a pleasure to bring my car into Fresno Chrysler Dodge/Jeep/Ram! | Read Full Review11/27/2024 12:00:00 AM | DealerRater
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★★★★★ ErnestoSam was very patient and up front to the fullest very respectful informative and kind awesome sales person definitely recommending my family and friends to him and to own a car in Fresno thank you very much | Read Full Review11/26/2024 12:00:00 AM | Cars.com
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★★★★★ Jen RWe are repeat customers. Why? Because Fresno Dodge treats us right. No games. No hassles. Our buying experience with our recent purchase of a 2024 Ram was by far the smoothest transaction ever. A special thanks to Tim and team for another stellar buying experience. | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ LloydbrownVery Professional and Attentive! Drove in, got checked in and an hour later ready to go! | Read Full Review11/22/2024 12:00:00 AM | DealerRater
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★★★★★ A H. J.Infinity is with Dodge service center. Kind office workers don't make up for two weeks without my car and counting. You can say "parts were ordered from the east coast" but from now on Pep Boys will work for me! | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Tim BarnesGreat work as usual by Randy and his crew in service. 100k service on my Dodge Durango. I am pleased as usual. | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Myles BarkerExcellent service! Amazing experience! | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Tigran SaponjyanWith recent visit to service department, routine multi point check and parts installation of my JL Wrangler, Service Advisor, Jorge demonstrated outstanding customer service. Thank you, Much appreciated. T. | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ toddgibbsOutstanding service department! Jorge Fernandez is a tremendous asset to the Service Department team! We’re looking forward to the next time! | Read Full Review10/18/2024 12:00:00 AM | DealerRater
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★★★★★ Brandon FlowersTook my journey in for transmission problems. First all Britney in the service advisor is great. She kept in contact and have no complaints about her. The guys in the back doing the wrenching needs to be kicked in the nuts. Had to get my trans replaced under warranty and it took months to complete. I was quoted over $1200 to replace | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Miguel GutierrezMuy buen trabajo, exelente personal gracias a Jorge por atenderme y darme el mejor precio en las llantas que compré . Rápido y buena atención . | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Joy SheltonRecently took my car to Fresno Chrysler Dodge Jeep RAM for a scheduled appointment that I booked in advance. I dropped off my car by 8am.I did not receive any communication from the dealership relating to my car. After 2pm I called to find out the car status. The representative named Joe Duncan inform me they did not do an additional | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ r2a2t2The rear disc brake assembly mounting bolts on my RAM truck are so over tight from the factory that my best impact wrench cannot break them loose. I contacted this service department and asked them if they could help us out by first seeing if they could get those bolts to come loose and then properly hand tighten the bolts to the cor | Read Full Review10/15/2024 12:00:00 AM | DealerRater
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★★★★★ tlmsr1943Always please with the service and the help Randy Giese has always provided me. When I bring my Ram 1500 Big Horn in for service. | Read Full Review10/14/2024 12:00:00 AM | DealerRater
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★★★★★ Nathan LangeIt was great working with Phillip Olivarez with my Jeep Wrangler purchase. He was professional, knowledgeable and easy to work with. I definitely recommend working with him for any CDJR purchases! | Read Full Review10/4/2024 12:00:00 AM | DealerRater
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★★★★★ Nathan LangeI recently purchased a brand new Jeep that required some warranty work. Due to the nature of the problem it required it to be in service for an extended period of time. From the moment I dropped off my Jeep to when I picked it up, I was taken care of. Everything about my experience was great, Craig Kent kept in constant communication | Read Full Review10/4/2024 12:00:00 AM | DealerRater
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★★★★★ José CruzWas in today just for a oil change filter and fluid levels. Said everything went well. Except for my cabin air filter.$$$ i declined simple replacement on my vehicle. 2020 Rubicon. However, when I got home engine air filter was not touched and it was dirty. Also, simple fix. But I should have been notified of this, only 4. 8 mm bolts | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ lonnie3207Craig Kent the service advisor was outstanding. The technicians and the personnel in the shop did a very good job replacing my turbo charger. I was impressed with the speed of the thanks again, Lonnie. | Read Full Review9/30/2024 12:00:00 AM | DealerRater
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★★★★★ Nayeli FigueroaDo yourself a favor and buy your parts elsewhere. The markup on their products is outrageous. You can find the same OEM parts on Amazon for a fraction of the price. | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ James GomezDo Not Spend your money here worst customer service from employees and managment have bought many vehiacles becouse i love dodge but always have a horrible expirience at this dealers service depaetment Stay away | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Peter NiboliOscar at Fresno Jeep did an excellent job getting the part for my Gladiator, getting me scheduled and getting it done. The mechanic did an excellent job finding the issue and resolved it. Great service all around!! | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Phillip Olivarezgreat service. Oscar is great. | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ chitolcjOil was changed in a timely manner. Free oil change had expired but it was given to me much appreciated | Read Full Review9/23/2024 12:00:00 AM | DealerRater
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★★★★★ Mark BoutteThank you Red. We were looking for a truck and Red was not pushy and very pleasant to work with. We give him an easy 5 star rating. Thank you, Mark & Debbie | Read Full Review9/20/2024 12:00:00 AM | Cars.com
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★★★★★ Tigran SaponjyanWith recent visit to service department and routine multi point check up of my JL Wrangler, Service Advisor, Jorge demonstrated outstanding customer service. Thank you, Much appreciated. T. | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Guillermo ChavezI’m waiting for parts to do my service since 9/21/23 almost a year , still waiting and the guy is not longer working at this location (Adrian Diaz advisor# 616) invoices #479408 ,I call location and looks like nobody cares. | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ Brett CamachoI had to go take my 2500 in for some work and Randy in the service department was able to get me in quickly and the work was completed quickly. | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Iqbalpreet SinghIt was all good. They did a great job with my Rubicon jeep. | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ WilliamOwn a car is terrible car company. Sold us an unsafe vehicle. The car had " been in a small fender bender" which turned out to be more than that. Went to collision company only to find out I was driving my family in an unsafe vehicle which should not been on the road. Not my words....on the road. It took them over a year to finally f | Read Full Review9/3/2024 12:00:00 AM | Cars.com
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★★★★★ breashearsfamOur service advisor, Randy always takes care of our concerns and is very responsive. This is hard to find, we have experienced below par at other Dodge dealerships but not at Fresno Dodge. | Read Full Review8/31/2024 12:00:00 AM | DealerRater
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★★★★★ CRBookoutI mistakenly took my truck to this dealership to get fixed. The service department did not fix the root cause of the problem, even with me telling them that they were fixing the wrong thing. The service tech misdiagnosed the problem, and then worked based on that misdiagnosis. When I took it back, the service manager acknowledged tha | Read Full Review8/30/2024 12:00:00 AM | DealerRater
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★★★★★ Charles BookoutI mistakenly took my truck to this dealership to get fixed. The service department did not fix the root cause of the problem, even with me telling them that they were fixing the wrong thing. The service tech misdiagnosed the problem, and then worked based on that misdiagnosis. When I took it back, the service manager acknowledged tha | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ lunkerfishTop notch service as Always. Above and beyond. Craig is super helpful and keeps you in the loop the whole time of service! ???????- Cam V | Read Full Review8/24/2024 12:00:00 AM | DealerRater
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★★★★★ tnjrejThe dealer is fine, the recalls are ridiculous. We have had the truck in 5 times for recalls. Fresno Dodge has been ever accommodating. | Read Full Review8/24/2024 12:00:00 AM | DealerRater
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★★★★★ Chris FlanaganTook my jeep in to get a new key fob. They took me in within a hour after I arrived. Great job. Kudos to Randy Geiser. Unfortunately I will not be returning to Fresno Chrysler Jeep anymore as I have relocated to Kentucky for retirement. Over the years Randy has always treated me professionally. Thank you for the years of great servi | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Julian RuvalcabaMade an apportionment over the phone for a oil change at 10am didn’t leave till 2pm wasn’t offered a rental or ride so my WHOLE day was there I was pissed! | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ Manuchar Mike ManucharyanMando has good costume service | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Brandi NicoleGrowing up, my mother was a faithful Fresno Chrysler Dodge Jeep Ram customer, and I can now say that I understand why she always insisted on purchasing her vehicles there. I went on to purchase my Chrysler 300 there, and my experiences with them as a customer have always been positive. They really do go above and beyond to accommodat | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Linda EversI had a recall on my Durango and the process was very easy. Part was ordered and when it arrived I made an appointment for installation. Fast and efficient and as always Randy took excellent care of me and my car | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Richard BalakidI brought my Jeep Gladiator to this dealership because my car did not start and engine light went off. The advisor who assisted me was very nice and they found out that my 2 batteries were bad and needed changing. I was in shock to learn that I will be charged $450 for just diagnosing the problem and will have a total bill of $1239 | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Robin LockeAlways super friendly and super professional really nice waiting room with TV and snacks and water | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Anna PinedoGreat deals on synthetic oil changes but not synthetic blend. Service advisor extremely helpful and nice. Only complaint is they take TOO LONG for an oil change through “express” lane. With an appointment it took 2hrs! What’s express about that? No organization about check in. I seen others checkout before me and they arrived later. | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ DebbieDebThe dealership employees always make me feel right at home. I enjoyed the cut the employees I enjoy the staff and I don’t have to wait for hours for what I need done to my jeep Cherokee sport. I would definitely recommend people that I know of that would get their car service or anything else that needs to be done to their vehicle I | Read Full Review8/9/2024 12:00:00 AM | DealerRater
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★★★★★ Juan Anguiano5 hours for a software update and oil change. Dropped it off at my appointment time noon. Came back around 3. (Figured it should be done if not close to it) 4pm trucks pulling up. Get up nope barely going in. Horrible Service. Oh and got it back with my tire low icon on brand new Toyos. | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Tito MartinezThe dealership did an excellent job of fixing my ram 1500, my advisor. Oscar was excellent and informing me of everything. I recommend them to anybody and everybody great service. | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Tito martinezProfessional, attentive, I had an excellent experience. I would recommend Fresno Chrysler to anyone and everybody in this area hundred percent satisfied. | Read Full Review8/7/2024 12:00:00 AM | DealerRater
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★★★★★ vbrewer2011Had to get a new key. The old one was causing the car to open by by itself. New key works great. | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Hanlon's RazorService Advisor Randy was awesome to deal with. Very friendly and attentive. Highly recommend! | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Adoline MartinezGreat customer service. I like being able to relax, drink a cup of coffee and watch TV. | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ ChuckI would like to say that it is nice to have the same service agent Randy that we deal with , especially when you have carry over items that need attention weeks down the line due to ordering parts etc. you don’t have to bring the new service tech. up to speed. Thank you Fresno Dodge . | Read Full Review7/29/2024 12:00:00 AM | DealerRater
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★★★★★ KandiowenAt first there was a hiccup regarding my Mopar extended warranty that I purchased. They had stated that my air conditioner was not covered, but it was covered. After some excessive heart palpitations regarding the cost, they did indeed find out that it was covered. They apologized and did their very best to complete the work quickly | Read Full Review7/28/2024 12:00:00 AM | DealerRater
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★★★★★ Beth YoungI was in Fresno on a road trip summer vacation when my Alfa Romeo came up due for an oil change. This dealership got me an appointment quickly that worked with my schedule so we could be back on the road for the rest of our trip as planned. Everyone be was extremely friendly and helpful. | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Ricardo GodoyWorst service ever took my jeep srt in about 4 times first time was for a motor swap after that time something kept messing up just because when swap was done things weren’t handled professionally other times was for a/c and had to take it back consecutive times because they couldn’t figure out were the leak was almost if like they w | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Eddie Monica GranadosPhil was easy to deal with and made the car buying experience as simple as could be. | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Maryann KadyMy car battery “died” so after getting it recharged, I was able to take it to the Jeep service department without an appointment. I spoke to Randy and he was able to have a new battery installed for me that same day. I was able to catch the courtesy transport ride back to my residence so I wouldn’t have to wait there. Within two hou | Read Full Review7/24/2024 12:00:00 AM | Google
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★★★★★ Charles HaddadThey were friendly fast and efficient doing my oil change My oil change was not as good this time 6/7/24 I took my truck in on the date above for the change and picked up my truck and at that time was told I had a crack exhaust manifold that needed to be fixed they told me they would need my truck for a whole day for them to check o | Read Full Review7/24/2024 12:00:00 AM | Google
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★★★★★ Chris GridleyTook my fiat 500 Abarth in twice for warranty work (engine blew twice) and it took several trips back and forth (45 miles each way) to get the car fixed properly. Fast forward a couple years. The car needed to be smogged and the catalytic converter and O2 sensor were bad. Luckily, they were covered under warranty. Took forever for th | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Evan HammerI always receive excellent on our Jeeps and I fell that the service department goes the extra mile for us I love the connectivity that they have with us Jessie your courtesy does it wonderful job | Read Full Review7/14/2024 12:00:00 AM | DealerRater
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★★★★★ ezrod567Great service department, quick and efficient. They called me back as soon as my vehicle was ready. Thanks again. | Read Full Review7/11/2024 12:00:00 AM | DealerRater
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★★★★★ Juan LThis place is the worst! Customer service sucks. Everyone has an opinion. Craig is the worst service advisor not sure how that guy has a job. Took car in for a recall gave my car back leaking coolant , when I called the service manager cussed me out saying it’s not there fault when my car was clearly not leaking prior to getting ther | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ RAGHU pb_06They all are scammer dnt buy any car from them .. they put to much services on your car contract without letting u know guys... | Read Full Review7/6/2024 12:00:00 AM | Google
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★★★★★ JoseThe shop has Excellent customer service. The shop mechanics serviced my vehicle quickly. I was probably in and out within 1 hour. Im very satisfied with the service. I do recommend this location. | Read Full Review7/5/2024 12:00:00 AM | DealerRater
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★★★★★ olsparky wisenheimerI went in for a plugged DPF that I was hoping would just be fixed with a forced regen like I had done at another shop before. I walked out with a quote for some small unrelated misc items, and also a quote for a new DPF, new catalytic converter, and a few other things for over $14,000. I honestly thought they were joking when he said | Read Full Review7/5/2024 12:00:00 AM | Google
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★★★★★ Dave ThomasThe sales and service staff are the best. Our experience with Fresno Dodge Jeep Ram always exceeds expectations. The Dodge Hornet GT Plus is our 31st vehicle from this dealership since 1984. | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Humberto De SantosBe sure to submit your emailed customer surveys, that's the best way to relay any complaints you might have to the head of US sales. My story coming soon... | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Nichellefrom the day I got my car to every appointment I’ve scheduled , the staff is always friendly ! they accommodate their guests in the waiting area with coffee/tea , tons of snacks with comfy couches and a TV with charging stations as well ! There’s also another area for the kids the stay busy ! | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ Darren BoyajianEvery aspect of my service was Perfect! Randy always makes sure everything goes Perfect! Every one there has your Back! | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ preet service stationWhen I went to buy a new car from them, they said that when the first service of your car is done, they will give you a full coating for free, and they did not service me, nor did they wash my car, they have not done anything. The vehicle gave like this | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ Sheila McginnisCraig was a great help right from the beginning ,taking my car to bringing it back. Craig explained everything,organized my whole experience. Thank you Sheila | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Sheila McginnisCraig was a great help right from the beginning to taking my car to bringing it back. Craig explained everything,organized my whole experience. Thank you Sheila | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ Jean WilsonMy jeep wouldn't shut off and had to drive there and they fixed it on the spot. No charge. Thank you from an old lady!?? | Read Full Review6/23/2024 12:00:00 AM | Google
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★★★★★ AngelaAfter my routine oil change with the dealership, they informed me that I had a coolant leak. I made an appointment for the following week to have my Jeep GC worked on. They completed the work and kept me informed about the job. I was thankful that the service was covered over my extended warranty. | Read Full Review6/23/2024 12:00:00 AM | DealerRater
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★★★★★ Vincent HuertaBreak room was nice and full with drink's, coffee and snacks. Also the service was timed right they told me hour wait and took a hour . | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Beatrice SalazarWasn’t a long wait and also the waiting room was very comfortable they have refreshments for me and also waiting room was very clean. | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Walter BostonI got my Ram back quickly. Just under two hours. | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Charles HaddadThey were friendly fast and efficient doing my oil change | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ Alma PenaBest Jeep I love Jeep wrangler Ex4 , things is ev charge electric and gas something is new to me | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ tlmsr1943Service was excellant. Randy was very helpful and made sure everything was take care of for our trip across country. Going to bring my other truck to Fresno Chrysler instead of the dealership that I purchased it from. | Read Full Review6/17/2024 12:00:00 AM | DealerRater
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★★★★★ [email protected]Randy was my helper at Fresno dodge, an he explained the problem a fix the problem! Great service an I will be back to service my 1500 dodge ram. Great team over their | Read Full Review6/15/2024 12:00:00 AM | DealerRater
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★★★★★ Manuchar Mike ManucharyanCraig has good costume service | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Sylvia ChaseI have been going to Fresno Chrysler Dodge Jeep Ram going on 2.5 years now. I will NEVER buy another car from here again!!! I bought the extended warranty on my 2021 dodge Durango. I have taken my car in 5-6 time for the GPS/radio malfunctions that popups everyday 2-5 times a day telling me to take my car in to get it fixed. And e | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ sms5859I have been going to Fresno Chrysler Dodge Jeep Ram going on 2.5 years now. I will NEVER buy another car from here again!!! I bought the extended warranty on my 2021 dodge Durango. I have taken my car in 5-6 time for the GPS/radio malfunctions that popups everyday 2-5 times a day telling me to take my car in to get it fixed. And ever | Read Full Review6/11/2024 12:00:00 AM | DealerRater
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★★★★★ vernon.gillispieService department took really good care of me. They checked me in quickly at my scheduled appointment time. Software update was completed much faster than I expected. | Read Full Review6/10/2024 12:00:00 AM | DealerRater
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★★★★★ Richard RuizPassenger Blindspot was repaired and working well. Will be returning for scheduled oil leak inspection on next Tuesday to locate and repair. Was shown leak under car | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Leticia CervantesIf I could give zero stars I would. I have been an Infiniti owner for 16 years. I purchased a new QX60 2 years ago and have been having it serviced at Fresno Infiniti ever since. Customer service has always been amazing and I’ve had zero issues with the Infiniti dealership located on Palmdale. Recently I reached out in need of an oil | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ Scott (Pea Body McGee)Got a routine oil change. Took exactly the maximum amount of time, 2 hours with an appointment. I think they were headed for lunch because I had a 10 am appointment and the place was empty. | Read Full Review6/4/2024 12:00:00 AM | Google
