About Scott Robinson Chrysler Dodge Jeep Ram
Scott Robinson Chrysler Dodge Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Ask About Service Contracts
- Certified Technicians
- Free Estimates
Call (310) 953-3257 today to schedule your next appointment.
Our technicians at Scott Robinson Chrysler Dodge Jeep Ram are ready to help you!
Scott Robinson Chrysler Dodge Jeep Ram is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Scott Robinson Chrysler Dodge Jeep Ram today at (310) 953-3257 to learn more
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★★★★★ Brandon FobbsFast and easy. And a good deal. | Read Full Review5/27/2025 12:00:00 AM | Google
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★★★★★ Frank WoodsExcellent job by Mr. John Gonzalez..... | Read Full Review5/25/2025 12:00:00 AM | Google
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★★★★★ Jose ReyesMonique was very helpful and got me in and out as quickly as possible. She went over what was done to my car and some future maintenance I might need soon, and even recommended an appointment for that future maintenance. | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Diane DiekmanJake, service advisor at SR in Torrance, Was kind, helpful, listened to my problem, respectful , got back with me in minutes to answer my question and got a knowledgeable mechanic to fix the problem with my Jeep ( second time I had to bring it in for the same problem). Thank You Jake! | Read Full Review5/19/2025 12:00:00 AM | Google
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★★★★★ Chris HiteThis place is a joke. I spent a whole day calling this place. I have been having trouble with my Jeep for over a year. I brought it here, every time they seem to hold on to it for a week and then do not even fix the problem. You are better off going somewhere else. | Read Full Review5/19/2025 12:00:00 AM | Google
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★★★★★ John MuffulettoTheir service department has been through a complete overhaul. They are very well trained. They are very concerned with your experience. And they are very kind and courteous. Most importantly they get the job done right. | Read Full Review5/12/2025 12:00:00 AM | Google
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★★★★★ Yvette LindnerWent in for recalls on my car. The person who helped me out was Jake. Great customer service. He went above and beyond to help me out. | Read Full Review5/12/2025 12:00:00 AM | Google
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★★★★★ Lamont DuncanI’ve used Scott Robinson for years and have never had a bad experience. The agent that took my order was excellent and I am very happy with my service. | Read Full Review5/10/2025 12:00:00 AM | Google
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★★★★★ A CPlease update the correct hours. Heads up for anyone needing to stop at parts department- they close at 3:30 not 5 on Saturday. | Read Full Review5/10/2025 12:00:00 AM | Google
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★★★★★ Claudia VargasI like to say the service department was very friendly made me feel welcome. Would be definitely be coming back. | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ Michael AllenAshley was great and handled some difficulty and delays in an honest and professional manner. Critical maintenance has been accomplished on a 2022 Compass that I recently bought used elsewhere. Somehow both batteries failed shortly after I purchased and Scott Robinson Jeep service replaced and also added a tow kit which I am very h | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ Melanie N.Had an exceptional experience with the express team to handle my oil change on my Ram 1500. Ruben took care of all my needs & concerns. The service was handled in a very timely manor. | Read Full Review5/4/2025 12:00:00 AM | Google
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★★★★★ Kurt RamirezMy service advisor, Jake, was the best I've ever experienced at any auto dealership. He handled everything professionally, he let me know whatvwoek was needed, and he texted me all along the way. | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Izabel CasiasI am very satisfied with the work done in my Jeep. John is amazingly talented and I would like to refer him and the dealership to anyone that needs the service of Jeep dealership | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Ryan FisherThe service team was very professional and prompt with follow up. I was given clear expectations and the timeline was followed. My service advisor was great. | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Paul SwankFriendly workers and a super clean garage | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ J LMy service Advisor David was very, very friendly and not pushy. Gave me my Jeep back way before my advised time. | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ Henry HugglemonsterJohn Gonzales is great. He was helpful and knowledgeable. Work was performed in a timely manner. | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ Mark HebertMy experience with the service I received was exceptional. Jake, the service advisor that helped me, was great ??. I would definitely be looking for his assistance if there is a need for any service to my vehicle in the future. The service team addressed me service need and resolved the issue with my vehicle in a timely manner. Mat | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Phil FuentesAll were great and service was excellent. Thanks to your service center for providing me with great service. | Read Full Review4/21/2025 12:00:00 AM | Google
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★★★★★ Ben KarpJake in service was perhaps the most professional and articulate person I’ve encountered. I wasn’t expecting much from Jeep service, due to some prior experiences. But Jake was truly exceptional | Read Full Review4/21/2025 12:00:00 AM | Google
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★★★★★ Tristan HumesExcellent service ,fast and reliable. " Gladiator owner." | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ Angel WilsonDid a great job figuring out what was wrong with my beloved SRT! Thanks! | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Sonya BatteyGreat service! It took too long for my jeep to be complete. Advisor Shayne stay the task. As a loyal customer, bothered that a loaner is not available especially when I paid over 1500 for services. | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Shelley BowdenI love this place, they are so nice and also very quick, great waiting room and great coffee | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Bridget Duffy-ThornVery thorough speedy and efficient!!! | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ Chuck TiptonI had an issue with the transmission pan on my Jeep. Monica the service advisor was tops! Friendly and knowledgeable, she arranged the appointment, kept me notified, ordered Lyft rides to and from home, and took care of the warranty paperwork. The repairs look great, I'm very pleased with Monica and the dealer experience. | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Christina LeeI have been trying to book a service appointment for 3+ weeks. I've attempted to schedule online, but always get a message saying my appointment can't be scheduled. I have called and been shunted to a phone tree where my call is dropped. In the cases where I have managed to leave a message, no one has ever called me back. I have | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Marilyn WebbThe staff at Express Service was GREAT !! I dealt with Ruben and Crystal verbally and a nice young man mechanic immediately came out to check my vehicle..ALL were friendly.. efficient.. enthusiastic..they were quick to take care of my needs..they listened to what I had to say..treated me with respect and gave me the information I nee | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Hung NguyenCommunication was good, service was timely, and overall good experience | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Evelyn CabreraI had issues with my 2019 Jeep Wrangler and took a few tries to figure out what was wrong with it but Reu, the manager, hand held this case and got my car fixed. Also a shout out for Jake, who updated frequently on my case. Thank you! | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Charles AdamsI took my Chrysler Pacifica to Scott Robinson‘s express service center I was pleasantly surprised how quickly they work. I had my tires rotated and my oil changed and it took less than an hour. People were great. I would go recommended highly | Read Full Review4/6/2025 12:00:00 AM | Google
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★★★★★ Shane TapiaMonique helped me this past week and she was excellent, she made my customer experience awesome and I would gladly come back because of this service. | Read Full Review4/3/2025 12:00:00 AM | Google
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★★★★★ AL KeahiIf you haven't tried their service express..you are definitely missing an opportunity. Great service and fast. Thank you Scott Robinson Jeep | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ N OI walked in at 9:00 a.m. today and asked to see if they had any used trailhawks. The representative said "they don't make them, we don't have them" and just stared at me... That's got to be the worst dealership experience I've ever had I was in and out in less than 2 minutes. I've never been made to feel stupider at a car dealership | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ IZZY26BREAvoid the service department if possible, or simply purchase your vehicle in a BBB accredited dealer and look for red flags regarding the service department. I am saddened to say and frankly I am appalled at the encounter I had with both Reu Ayala the " service manager" and John Rodriguez the "service advisor". The day before my car | Read Full Review3/30/2025 12:00:00 AM | DealerRater
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★★★★★ Michael AllenAbsolutely appreciate the service team at Scott Robinson Jeep! Maintenance work is always full of surprises and a bit of patience goes a long way! You've got to be a squeaky wheel at times, but it's definitely teamwork! | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Jose Bonilla JrBooked an appointment for them to come out and replace one of my air bag recalls for my Chrysler 300 srt8 super fast and easy replaced it in no time great service thank you ???? | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ javier becerraThe technician was on time and finished the fast. | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Patrick VintSo the people there were great. Jake did a great job. The only problem is the parts that they got may still be having issues with | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Christina LeeI have been trying to book a service appointment for 3+ weeks. I've attempted to schedule online, but always get a message saying my appointment can't be scheduled. I have called and been shunted to a phone tree where my call is dropped. In the cases where I have managed to leave a message, no one has ever called me back. I have | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ Mollie FitzgeraldNot even worthy of one star. The service department is horrific! My jeep has been there for 4 days now and I cannot get anyone on the phone from the service dept to even find out the status of the repairs. They should be embarrassed by the service they provide (or lack of it) | Read Full Review3/23/2025 12:00:00 AM | Google
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★★★★★ Wesley RoseMy experience at Scott Robinson is excellency, am always happy with the service i got from Scott Robinson. I also want to say thanks to my service advisor Jake, have a bless day see you soon. | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Steven MosesProfesional tech and dod a great job and quick | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Ron RaleighService manager Rui who is horrible with executing quality of service & communication is way off. I’ve been very patient, but his issue is he’s not accepting accountability of having a customer just wait on him, he says he’s calling back, but that call never takes place, ive waited two weeks before & no call back, today he called & | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Casey CooganTook my Jeep during appointment time and had it completed in the early afternoon. | Read Full Review3/19/2025 12:00:00 AM | Google
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★★★★★ SHAWNTA BROWNThe service was great ,but the only thing is the part they said was discontinue for 2013 dart dodge i found it and got car repaired for a 3rd of the 5k yall was asking for. | Read Full Review3/19/2025 12:00:00 AM | Google
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★★★★★ Britney RachalExpress service was fast and on point. | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ Rochelle RobinsonThe customer service team was amazing, timely response to my questions and concerns and took very good care of my care | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ Debbie CastnerThe service team was great! Fast and explained what repairs were done plus a system update. | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ Al LangellaThx so much for the excellent service! | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ Bill GService was excellent, they explained everything very well, just expensive | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Jacob PurdyThe service department kept in touch with me before,during and after my service. They continued to follow up after with regards to an existing issue. This led them to look into my issue and find out they could warranty out my repair savings me thousands, thanks guys! | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Enrique GilExcellent customer service.. specially for Jake Wait. otherwise will be 0 for management ... | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ JC!Great experience, thanks Nelson abarca for getting me into a 2017 jeep, he made it possible!!! | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Howard EllerRepaired an engine light issue that affected gas vs electric drive switching as well as routine tire & maintenance issues. Diagnosis & repair was fast & complete. The Pacifica Plug-In Hybrid is an awesome vehicle & Scott Robinson Jeep/Chrysler provides excellent service. Thank you. | Read Full Review3/8/2025 12:00:00 AM | Google
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★★★★★ Pamela HawkesExcellent service. Quick and efficient. | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ Enrique GilExcellent customer service.. specially for Jake... otherwise will be 0 for management ... | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ Anthony AcostaThe service department never dissapoints. From the moment you walk in to the moment you drive off, the experience is top notch. True professionals dedicating their time to .are sure you leave satisfied. Keep up the great work and thank you for taking care of my cars. | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ JUAN SANCHEZDjafar was polite. He explained to us in detail about the vehicle we purchased. I did not feel rushed into buying the vehicle. | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ Aliya CarpenterThey were quick to get my oil change done and the customer service was very helpful in identifying what my car needed at that moment and was able to give me a timeline of what my car needed service on next. | Read Full Review3/2/2025 12:00:00 AM | Google
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★★★★★ Tyson ScottJake was a great service advisor , best one the is | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ Paul SandateFast, efficient, friendly service. | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ Tad KendallThe Robinson Jeep team is outstanding. Honest, knowledgeable and genuine desire to help you get into the right vehicle at a fair price. Special thanks to Jeff Robinson and Marcos. | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ jwsjourneyWhen I got there, I told them that I did have a check engine light, but it was off and my second road seats. Don’t go up from being down automatically. They found out that it was an ethanol problem with the check engine light and then they helped me find out that I was wrong That the second row seats do not come up automatically. The | Read Full Review2/24/2025 12:00:00 AM | Google
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★★★★★ Leslie TracyWow… were they fast! I brought my Jeep in on Friday morning. Fully expected to get the car back Monday or Tuesday. Imagine my surprise when Jake called me Friday afternoon to let me know my Jeep was ready. I picked it up Saturday afternoon. Jake made sure to go over what was done and make sure I was happy. Thank you Scott Robins | Read Full Review2/24/2025 12:00:00 AM | Google
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★★★★★ Candace1st AlwaysGreat service. Everyone is really nice and thorough. | Read Full Review2/24/2025 12:00:00 AM | Google
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★★★★★ Leonie SernaVery friendly kind. Took care of the job quickly. And updated me on things that I might need to have done. Very sufficient. | Read Full Review2/21/2025 12:00:00 AM | Google
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★★★★★ Mareline SorianoPeople are helpful and very professional. Work was done right in a timely manner | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ Barb BrownQuick and easy oil change. In and out in minutes with friendly service. | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ Miles BurkartI took a vehicle in for recall service. Jake Winters in Service was an absolute rockstar both times. He was super helpful, friendly, humble and approachable. He didn't overpromise and Scott Robinson had my vehicle serviced quickly. The only ding is that I had to go in personally to schedule the service recall appointment. The cal | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ steve ayoubGreat service start to finish , Reu and the entire service staff are always so friendly informative and amazing . Thank You Team !! | Read Full Review2/16/2025 12:00:00 AM | Google
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★★★★★ Nate ThuliAwful service center. Had a 7:30am appointment for an oil change. They didn’t even pull the vehicle in for work until 8:45am because they didn’t even have technicians there that early. They’ll let you make an appointment knowing you’re sitting in the lobby and then completely waste your time. Total wait over 2 1/2 hours for pathet | Read Full Review2/16/2025 12:00:00 AM | Google
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★★★★★ Ray MillmanBrought my Wrangler in early afternoon without an appointment - needed some work done which I thought was warranty - going out of town the next da so really needed it taken care of that afternoon - great service advisor said we will get it taken care of by 5 pm and call you when ready - got called at 3:15 all done and yes under warra | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ Tim GallacherI came in for an oil change and it took less than an hour. Very efficient! | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ Ellis MarcVery good customer service and fast service | Read Full Review2/12/2025 12:00:00 AM | Google
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★★★★★ Jason SavittGreat service experience…Eric the acting service manager worked very hard to find a solution for my 392 Wrangler and hopefully resolved the issue. | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ Leslie TracyA SCOTT ROBINSON CUSTOMER FOR LIFE!! I just had to take my Jeep in for the radiator and an air conditioner issue, plus a few other small things. My service advisor was on top of everything right from the beginning. He gave me updates daily and was right on with his estimate!! I let him know when I needed my Jeep back. They were reall | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ Leanne SwansonEdgar and Marcos were extremely helpful and coordinated my deal so that the car was ready and all I had to do was sign and drive off the lot. I spent 20 minutes start to finish at the dealership. It was great! | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ John BacicaI took my 2025 Ram in to Scott Robinson Chrysler dealer at 10:30am Feb 5, 25, for a recall check up. My service writer was John M. ,John was very helpful and understood what needed to be done. I asked him if he could expedite this work asap, originally he told me that it sometimes it takes up to 48 hours to complete this kind of w | Read Full Review2/3/2025 12:00:00 AM | Google
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★★★★★ Jaime DomingoGreat customer service very helpful staf. | Read Full Review2/3/2025 12:00:00 AM | Google
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★★★★★ JAMIE DBLDThe people I worked with were professional and provided superior customer service. I appreciated their ability to communicate in a way I could understand | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Mazi TahmasebiI have had my car since 2016 and I have had all its services at SR. John was my customer service representative. He was extremely knowledgeable, helpful, kind and respectful. Thank you SR management for hiring him. I | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Kellee SmithI recently took my jeep in for troubleshooting a CEL, and I couldn’t be more satisfied with the experience. The staff made me feel welcome from the moment I dropped my Jeep off, provided great timely updates, and explained everything in detail. After a few days on waiting for parts and maintenance, my jeep was ready for pick up. I re | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ ericka morrowExcellent customer service, Jake is the sweetest! | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Andrew FujiiReuben was informative and responsive when I had any questions. Will always be looking to book through him for any future scheduled maintenance. | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Fredo DVery friendly staff at the service center. Went in for a recall on my car and they helped me schedule an appointment no problem and only took a day for the service and got my car back. | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Alma GonzalezI took my jeep for service and for a recall. I also had some concerns about my jeep he said we going to look into and we let you know. Fortunately problems were fix nothing to worry about about. Thank you! | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ Sara PadillaGreat worker very polite and he was quick | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Bryan JoansDropped my car off for service and everyone was friendly and knowledgeable. Kept me up to date and had everything buttoned up within a day. Service advisor John Gonzalez and the rest of the team were great. | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Richard Burns Sr.Great experience with Scott Robinson CDJR express service center. Greeted immediately upon arrival and provided with overview and explanation of services that will be performed and timeline for completion. All topics discuss and expected during service orientation were completed within the timeline provided and met expectations. Appr | Read Full Review1/22/2025 12:00:00 AM | Google
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★★★★★ Ramin KhajaviJohn Gonzales, Service Advisor, was extremely helpful in resolving the car problem and proceeds excellent customer service. He was able to think “out of the box” to resolve the issue and rolled up his sleeve repaired the vehicle. He understands quality customer service. | Read Full Review1/22/2025 12:00:00 AM | Google
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★★★★★ Jim SubbieThey put a , supposed new computer brian in my Jeep, it failed 1 year later. Charged mex1500 bucks lasted a year. Never worked initially. I brought it back had no idea how to fix the right turn blinker that would make an alert sound , then the car quit telling me to change my oil that was an always and tire inflation. All my aler | Read Full Review1/20/2025 12:00:00 AM | Google
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★★★★★ Stephen MoriciI love bringing my vehicle there the staff is very welcoming. Their manager Reu obviously does a great job training them. | Read Full Review1/18/2025 12:00:00 AM | Google
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★★★★★ Marc GatesDid a great job with my service, a lot of friendly new faces. They kept in great communication with me throughout the service and the recall process. Crystal took care of setting up all the needed services as well as the recall that was required on my truck. | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ rs1993Service was excellent. Very informative techs. | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ Rob and NonaGreat to have an appointment. Work was done quickly and the staff was very helpful | Read Full Review1/11/2025 12:00:00 AM | Google
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★★★★★ ray awadDue to a recall....i had an appointment at South Bay Jeep and the service advisor, Crystal was phenomenal. She was friendly & really cared about my personal service issue needs. Definitely recommend this dealership for Service. | Read Full Review1/11/2025 12:00:00 AM | Google
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★★★★★ Howard HollandJake and the other guys were outstanding, they provided supreme customer service! | Read Full Review1/11/2025 12:00:00 AM | Google
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★★★★★ ChristianKrystle was my service advisor. Called the service department she answered and I explained what was wrong with my vehicle took my car in for the diagnostic on Thursday. She told me the next day what needed replacement they ordered the part and picked up my vehicle today. She was very informative throughout the process and had no issu | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Alexis ParkerCustomer service was amazing, Jake was very helpful...thank you! | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Karen Gonzalezgreat service, speedy inspections, timely communication, and amazing people | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Jun IsobeJake Winters was the most courteous person I have ever encountered at a dealership service center. I went in the day after Christmas 2024 with him being the only service agent and a row of people waiting. He didn’t show a single bit of frustration and was the most courteous agent I have ever experienced. I haven’t been happy with Sco | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ Tara HowardEveryone in the service department was very pleasant easy to deal with | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ Charles PattenUnreachable, unresponsive Service Dept., and I’ll never go here again, which I think is what they want. I have an older Jeep with a lifetime warranty, which Robinson wouldn’t honor. They quoted me $7000 for a clutch, and then when I declined service, they charged me a $200 “diagnostic” fee… but they never even looked at it: claiming | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ Jerry StewartCommunication was very helpful and I had no problems at all. My Jeep was service and Bella do a wonderful job. ?????? | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Fernando FabelaService advisor krystle was wonderful informative and attentive. 10/10 customer service she set me up with an appointment next day after I called for a coolant leak explained what needed to be done and the process for payment plans. Everything ready to go same day. | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Josefina VasquezHe did a really clean and fast service | Read Full Review12/25/2024 12:00:00 AM | Google
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★★★★★ Cristina PerezI brought my car into Scott Robinsons for recalls on my Chrysler 200. It was easy to make an appointment over the phone. Jake provided great customer service. Everyone was kind and friendly. Service was completed the same day. I was offered to go into the lobby for coffee and water. My experience was great. I recommend this place. Th | Read Full Review12/25/2024 12:00:00 AM | Google
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★★★★★ Ryan FisherThe service team was very professional and prompt with follow up. | Read Full Review12/21/2024 12:00:00 AM | Google
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★★★★★ Jason ThompsonSonnich was great, and helped me get the exact car I wanted/needed. They also have some great holiday deals. Go see them asap! | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Neil JacklinGreat dealership service experience. Excellent communication from all involved. They took care of my car problem and got the car back earlier than expected. Much appreciated. | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ Shanee WilsonThis dealer is very professional and the people are very nice. I recommend this dealer for eveyone | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ Vladimir KhomyakovCame to complete the infamous airbag recall on 2009 Challenger R/T - service dep stated that they “don’t work on pre-2014 cars”. After reaching the manager, got a response “yes we will replace the airbag but we are not liable for destroying your interior since it is an old car”. Great. Making you just walk away. Stay away. | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ Jessica AvendanoSuper fast & quality service | Read Full Review12/15/2024 12:00:00 AM | Google
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★★★★★ Marvin (Marv)Salesman told me the car I was interested in took Diesel. Apparently it was a mistake and it cost me $4,000+ which they refuse to honor. Will most likely take them to court. | Read Full Review12/15/2024 12:00:00 AM | Google
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★★★★★ Lynsey RomeoVery unprofessional and borderline harassment. I went into the dealership looking for a 2-door Jeep Wrangler but they quoted me an extremely high interest rate and said that Jeep Wrangler 2 doors are no longer popular and I should be looking at 4 doors. I was firm on what I wanted but he kept on pushing me to get a 4 door. I left the | Read Full Review12/15/2024 12:00:00 AM | Google
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★★★★★ James HillTook my Gladiator here. Great interaction with my service manager. Great communication during the process. They need to fix their online booking system. But just call them instead of booking online. You are in good hands here with Jake. | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ Chase TarascioI wish zero stars were possible. One of the most laughably bad customer service interactions I've ever had. This location has been sending me information about a recall on my 2007 Dodge for months. The mail I get says to book an appointment online. I go to do so, but can't find ANYTHING about how to request service for a recall. I ca | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ Marisol GonzalezAshly was very helpful and honest on my visit! | Read Full Review12/10/2024 12:00:00 AM | Google
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★★★★★ Abraham AgibaJust left the dealership very irritated and pissed off. Arrogantly John comes up to my car and tells me “oh you just here for an oil change.. the guys here only want money jobs.. you should go to express tomorrow” Mind you, this guy doesn’t know I just got off of a 12 hour night shift, tired, and he doesn’t only my schedule .. Very r | Read Full Review12/8/2024 12:00:00 AM | Google
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★★★★★ Hande NasuhogluEdgar helped us find my dream car blue Rubicon 4xe. He showed us all the features of the car. It was a really good experience. | Read Full Review12/7/2024 12:00:00 AM | Google
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★★★★★ Maribel ReyesAmazing customer service, very helpful and attentive! | Read Full Review12/5/2024 12:00:00 AM | Google
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★★★★★ Chuck BaldwinWarranty work was handled quickly in less time than the service advisor said it could take. Problem was fixed and additional recall that i was unaware of was done as well. | Read Full Review12/4/2024 12:00:00 AM | Google
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★★★★★ SKOHCI was so upset! Made an appointment to drop off the jeep the night before and got rejected rudely. I was furious. I was one call away from the lemon law lawyers. Following morning John Gonzalez defused me and put me at ease with the best customer service I have ever received. John kept me in the loop and the truck came out perfec | Read Full Review12/4/2024 12:00:00 AM | Google
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★★★★★ Taletha HadnotI want to thank Cerritos Chrysler Dodge Jeep Ram for my service | Read Full Review12/4/2024 12:00:00 AM | Google
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★★★★★ Matt LengkeekHorrible experience. Came in for a recall and now the car had to be returned to them for several issues. Its only 3 years old. The Jeep is sitting there for 2 weeks. Ru the Service manager has not contacted my in 5 business days! Do not get a Jeep. | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ Ayumi NakaoVery smooth and friendly service. Thank YOU Ashley! | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ J MarinovichI have a 2024 Jeep Wrangler Willys 4xe. Took vehicle in for mpg issues and a stuck seat. Im getting much better fuel economy with the electric and hybrid now. Noti ced the difference when I left the dealership and drove around that day. Also seat repaired. Found the service advisor Jose to be very professional and honest and apprecia | Read Full Review12/1/2024 12:00:00 AM | Google
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★★★★★ Giannina RamosTerrible Experience Across the Board I had one of the worst experiences at this dealership. I leased a vehicle back in 2021 and I have had nothing but issues with the vehicle. The customer service was rude and unhelpful, showing little regard for my concerns. The service department is extremely unprofessional and not helpful in regar | Read Full Review11/27/2024 12:00:00 AM | Google
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★★★★★ david lalehzarianExcellent service and great job With Mr sheal be | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Joana AlmaFast and reliable service. Highly recommend! | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ Ofelia PalaciosGood customer service. Gigi very helpful and professional | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Felipe Jesse DelarosaGreat service amazing costumer service excellent service | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Sam Thomas IIIHad to go in for a recall repair. I was quoted for a 3 day repair, it was done in one day!!! Many thanks to Jake Winters for all his help! | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ michael fongFor my Jeep, I had to replace the driver side sun visor. The part was ordered and arrived a few weeks later. I scheduled an appointment to have it installed and it was completed. | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ TundrA fanAfter taking my car to get it fixed, and I let them know what my previous shop had done they still they did not listen to me and did the same stuff. still charge me for it, and my car was still not fixed. after I brought the car back, they told me it was something else but they hadn’t inspected yet. They just wanted to charge me. for | Read Full Review11/19/2024 12:00:00 AM | DealerRater
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★★★★★ Lashonda RobinsonScott robinson is the best dealership I have ever delt with very accurate and accommodating and answers all questions and meets your needs | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Mark SnowGreat, quick service on my 2014 Jeep Grand Cherokee Eco Diesel. Had two recalls that another dealer said would take months to fix. They had it done in two days. Thanks Scott Robinson team. | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ Thomas ReshI feel compelled to share my deeply unsatisfactory and horrific experience with Scott Robinson Dodge Service Center in Torrance. I brought my 2020 Dodge Challenger SRT Hellcat in on 6/4 for an insurance claim regarding a broken window. After the insurance approved the work on 7/5, it still took an astonishing 26 additional days to re | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ Tony VargasI took my Jeep in for an oil change and tire rotation, the team member Ashley was phenomenal! She was friendly and super helpful. I recommend this place. | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Steve VelizSuper attentive very down to earth, honest, kept me informed with what was going on, with my vehicle. Overall 100% Highly recommended, I’m very happy with this dealer..Jack was my service provider. Thank you Jack. | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Ter MarFor the first time since I bought the Jeep Cherokee, I felt at ease as I see they cleaned house and have a whole new team. As in past visits I would leave feeling like I was going to have a heart attack...!!!! This was quite different as they actually listened to what my problems were w/o stopping me and interjecting there thoughts | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Merle CamposI went in to change my headlights -or so i thought and it ended up just being the fuses. Ashley & her co worker helped me out. She was so sweet made my experience quick & very pleasant. | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Robert EagleThe team kept us up-to date twice a day with the cars progress which helped us plan our day Great improvement on a previous visit which means this place listens to customer feed back. I would defiantly recommend the service department | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Regina SingletonI don't remember the young man's name that helped me but what I can say is that he was super nice and very attentive. He spoke to me and not at me and if I didn't understand some of the information he was giving me... then he made the information self-explanatory. I can truly say that every ale person that I can in contact with for t | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Jessica MunozTheir express lanes for oil change and maintenance have improved dramatically since I’ve been coming here! They have a much better system and I can get my car in and out in less than two hours on a busy day but 30 minutes regularly! | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ Steve VelizSuper attentive very down to earth, honest, kept me informed with what was going on with the vehicle. Overall 100. | Read Full Review11/2/2024 12:00:00 AM | Google
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★★★★★ Chris CannonAwesome & tentative to my vehicle needs!!!???? | Read Full Review11/2/2024 12:00:00 AM | Google
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★★★★★ Bonnie McDonaldI had a good experience with my service rep. They forgot to put next service mileage sticker on my windshield | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ RzmryHORRIBLE customer service. The only department that actually answers incoming calls is sales... shocker. I left my car for service and was told it'd be ready for pick up today yet no one has bothered to reach out with any updates. I called this afternoon hoping to confirm that I can pick up my car today and no one answers the phone. | Read Full Review10/28/2024 12:00:00 AM | DealerRater
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★★★★★ Robert GuszakService was great, Gigi was amazing and really listened to my needs on my RAM truck. I will be going back again for service. A+ | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Shyen WangAwesome customer service with efficiency. Both the service advisor John and staff were very helpful with this long service | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Rosa BasurtoHORRIBLE customer service. The only department that actually answers incoming calls is sales... shocker. I left my car for service and was told it'd be ready for pick up today yet no one has bothered to reach out with any updates. I called this afternoon hoping to confirm that I can pick up my car today and no one answers the phone. | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Chris ParcoAs for the problem concern, excellent it was Diagnosed & fixed. Still waiting for the recall to b completed. | Read Full Review10/19/2024 12:00:00 AM | Google
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★★★★★ Jessica AguirreThe service was great! Ashley was very helpful and pleasant. I had an oil change, the wait time was not long at all. I’ve been having my vehicle serviced through Scott Robinson for years and have no complaints. | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ jwsjourneyWhen I got there, someone came right out and helped me and I told them what I needed and they said there’s a lounge to wait. It’ll be about an hour and it was less than an hour and I was on my way again. | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Isaac ChevakoI rarely, if ever, write reviews like this. However, my experience was utterly horrible and others deserve to know. They "lost" my car for a month... ON THEIR OWN LOT My 2021 Jeep Wrangler 4xe was stolen, recovered, and then towed to Scott Robinson. I called ahead to make sure it was OK. A man named Paul said "absolutely." For the | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Nathan BavolekGreat service experience recently with a Ram 2500. Ask for Miguel! | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Bill SandersThey got me in on short notice. Service advisor Jose Sanabria was great. Very friendly and explained everything. Call me immediately when service was complete. | Read Full Review10/13/2024 12:00:00 AM | Google
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★★★★★ Lula MorehouseVery great customer service and job completed timely. | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ abel torresOur service representative was very helpful. | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ Doran CheatwoodMiguel was great , very nice and professional!!! | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ jocelyn delatorreStaff was very friendly and helpful. Quick and easy service | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Eric KrugerI highly recommend salesperson Lenny, manager Chris and Finance rep Pete and Scott Robinson Jeep. I found Lenny through an online chat with the dealer. I explained what I wanted and Lenny was responsive and communicated clearly. I didn’t want to spend a lot of time on the purchase transaction. Lenny is a straight shooter. He to | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ Eric KrugerI highly recommend salesperson Lenny and Scott Robinson Jeep. I found Lenny through an online chat with the dealer. I explained what I wanted and Lenny was responsive and communicated clearly. I didn’t want to spend a lot of time on the purchase transaction. Lenny is a straight shooter. He told me what could be done and present | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ Tatiana SimizThey accommodated me and saved me money and were really looking out for my best interest! My basic warranty was days away from expiring and they caught that and brought it to my attention as I was having AC issues. They were able to get me in last minute for an appointment and saved me money in the long run. They were my angels that | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Wendolyn SanchezThe attention and service were quick, and you can wait in the waiting room reading a good book or continue doing your things from a computer while they call you to let you know your car is ready. | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ Pam BennettWas quoted 2 full days for repair to my vehicle. Was really very happy when I received a phone call that my vehicle was ready to pick up after only one day!! Friendly courteous and helpful team of people at Scott Robinson in Torrance! | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ Caitlyn HuntelmanLove the team at Scott Robinson! Chris & Lenny made my dreams come true with my Wrangler Rubicon 4XE. Their customer service is amazing. Felt right at home in the dealership & stress free. | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ Jonathan SchultzEverything was great. Service was fast and convenient | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ Tyson ScottJake was a grwat service advisor , best one the is | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ Zachary SugrueShelby was a great advisor, as soon as I walked in the door I looked up and down the whole row of about 6-7 advisors and all of them looked away or down completely ignoring me except Shelby.. Shelby smiled walked up to me and asked how he can help me.. I’m a dealer myself so I have all different make cars and have felt with over 100 | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ Lizette CortezFirst time at Scott Robinsons Jeep! And it was amazing from customer service to performing great service in my Jeep. I received my jeep back sooner than I thought. I would definitely continue taking my car there. | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Zachary RodriguezThe service staff is amazing! Reu and John took great care of me when it came to resolving matters with my vehicle. They always treat me with respect and reason with me. I was pleasantly surprised with the way that they handled my situation. These guys super cool, fair and will do what they to try and make their customers happy. | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Kandi JonesExcellent customer service top tier very impressive! | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Jane CrumplerMiguel My service man was knowledgeable, and very considered of the type of service My jeep needed. | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Kurt AntoniusGreat service. Good prices and good work. | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ Dj Jeff OneFinished on time as quoted in and out on a Saturday morning, what could you ask for? Keep up the great work! | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ tony harrisCustomer service was outstanding people that work. There are very pleasant and nice. | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Large MargeAbsolutely horrible. I made an appointment for a 1 hour reflash of my computer per emissions. Dropped it off Friday morning. I had to pick it up Monday afternoon due to them not even looking at it yet. Do not use this place. | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ CharlesbmarAbsolutely horrible. I made an appointment for a 1 hour reflash of my computer per emissions. Dropped it off Friday morning. I had to pick it up Monday afternoon due to them not even looking at it yet. Do not use this place. | Read Full Review9/23/2024 12:00:00 AM | DealerRater
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★★★★★ Shelly FischerVery grateful that my jeep is working and Betzy was very helpful with getting me another ride after dropping it off for service | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Ben BrownExcellent service, fast and thorough | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Benito DilagGreat experience. Friendly staff, clean facilities and I was in and out within an hour. | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Jon SpainGood service. Key FOB replacement very $$$ | Read Full Review9/15/2024 12:00:00 AM | Google
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★★★★★ Woody Stahl10 - Grecia was great. There was a 3 hour wait and she juggled things around to get me in and out given I live in Manhattan Beach. | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Ara YenokianBate and switch special. After calling the dealer on an advertised car and confirmed the car is on the lot and still available, I drove over an hour to see the car, when I get there, I’m told that the car is getting worked on removing some dent, but they have other cars. Maybe I should look at. So they show me similar car but used fo | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Lorenzo FongOur service advisor,Paul Reyna was very informative and nice to speak with. This is our first service with Scott Robinson. The car could have been washed as a customer courtesy. Thank you. | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Vanessa LoThis review is for Lenny & the other staff that helped me lease my new Tilly Wrangler! I walked into this dealership solely wanting to look at the new Willy Wrangler colors & Lenny approached me right away, extremely friendly & welcoming. I instantly felt super comfortable and able to be super open and honest about my situation, int | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Marcel PomerleauWas no issue with my services | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Shyen WangAwesome customer service with efficiency | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Lo KieAlways have good experiences with service work. Been a customer approx 15 years. Thank you Scott Robinson CDJR! | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ AnasTerrible service from the whole team especially this gentleman in the attached picture. He is very hostile and very rude in every way, let alone how slow he is using the computer. | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Alysa DearbornThe oil change service department is easy to deal with and communicative. The service department is awful to schedule or ask any questions. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Mulan NovillaWASTE OF TIME, WASTE OF MONEY! I brought my Jeep here because my AC broke (hot air was blowing instead of cold). Was charged $275 for the diagnostic test and labor, only for nothing to happen because the AC broke again hours after I picked it up. After I went back a second time to get it fixed again, the AC broke the next day and I | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Bryan JoansDropped my car off for an oil change and the service was quick, thorough, and painless. Had everything done within the expected timeframe. | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Nancy CernaHorrible!! Do not use their service department. They do not answer calls or texts and calls just keeps ringing eventually being answered by an AI agent. I took my car in for a recall repair and after 2 days later from the promise day I receive a text that it was ready for pick up but when I try to drive home and drive off the lot, I | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Ellie AThe Torrance location was the worst experience. Paul was assigned to my sisters car. He’s barely at work. If he says he’s gonna call you back, he doesn’t. My sister had to call her warranty just so they could get the ball rolling. He didn’t reach out, when the information was provided. I talked to other staff members there, and they | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ rachierock AlexanderIt saddens me to write this review as I expected more from a Scott Robinson store. I’ve had the most unfavorable, difficult, unpleasant experience getting my jeep serviced with this establishment. I initially brought my jeep in for a minor fix that should be covered under my extended warranty purchased. Please avoid Paul Reyna asked | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Johnny BordaDo not bring your vehicle here. Not sure why I came back after last time when the service department had our Pacifica for 2 months. This time, they've had it for two weeks so far. No rental car. They don't answer any calls or messages. Finally heard that it was a power drain and they had to have someone from Chrysler walk their | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ J EGreat service. I'd recommend taking your vehicle in for an oil change at Scott Robinson's Mopar Express Lane! | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ luis MorenoExcellent dealer. Bought two Jeep vehicles from Scott Robinson due to great customer service. The oil change service is fast and efficient and is first come first serve. | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Shayla BThey are very horrible took the oil out of my truck & had me drive off the lot & made me pay for a service that never was perform on my truck & if they know your number they would stop answering your calls & the service advisor Betsy is the worst customer service person ever told me she not about to go back & forth with me even tho s | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Alex Roadium RadioTerrible customer service in the parts department, y'all need to do better!! | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Julian MejiaOne of the worst experiences I've had with a Dealership long story short got a brand new charger I noticed after the fact a paint chip and some plastic separation on the left back seat I hadn't even driven the car more than 300 miles I took it in for a part defect they had to fix and mentioned the issues to the service manager he not | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Piotr KService horrible. Service guy wanted to change $500 for diesel fuel filters change. RAM 2500 is 6.4 hemi? We're they get the Service people in this dealership from?. Have to wait 2 weeks to do ABS recall that take 30 minutes to do?. Oil change for 6.4 Hemi $250???? New car prices crazy expensive. Go somewhere else to spend your mo | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ R EMy question is why am I only seeing good reviews. Someone has had a bad experience.I think I have my It was only supposed to be gone 24 to 48 hrs. No rental car provider.I've been calling and calling for updates.No one has given me any update and to top it off.They're Have a Estimated price to be paid And i'm still waiting | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Zachary PaganThe team “Jeff and Chris” treated me with honesty, respect, and as a valued customer. They fully funded my KBB trade-in cash offer, and gave me nearly $10K off the sticker of a new 2025 Ram. I will refer all my friends and fellow military service members to Scott Robinson CDJR. | Read Full Review8/4/2024 12:00:00 AM | Google
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★★★★★ jasonNeeded an oil change. I love that they have a separate facility designated just for oil changes. | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Edith LimaOur experience at Scott Robinson Chrysler was outstanding. The staff demonstrated exceptional service, going above and beyond to assist us with our new Jeep purchase. We are extremely pleased with their professionalism and dedication. Thank you | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ barbra marsgallEverything went well the staff is very helpful and patient | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Karen KarnowskiOur Jeep Grand Cherokee was towed to Scott Robinson on Wednesday, July 24th. Caesar called my husband, who is currently in London, Thursday, July 25th and was given my name and phone number as I would be the one handling the car. I have not be able to get in touch with Caesar despite leaving multiple messages daily. Today I made 2 c | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ jimmy medinaHORRIBLE service department and overall just bad dealership. Called service department for HOURS! No answers, no call back, not anything! Called managers and get hung up on. Call other department and only get transferred to an automated operator just to be sent to voicemail. Would give 0 stars if I could. | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ xwsudbn6Poor service...overpriced repairs and unnecessary additions to service... no loaner cars... car has been there for WEEKS and no contact.... nice guys but terrible service... charged for spark plugs and battery that I didn't need and problem still exists... shame on you and having your Service team work on commission... | Read Full Review7/29/2024 12:00:00 AM | DealerRater
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★★★★★ Rebeca Asencio#1 Micheal is wonderful and he sold me my JEEP Compass that I love so much! I will be back to trade in for my JEEP Sahara! John Gonzales is what I liked about my experience. Very professional, kind & assertive to our needs. Do not ever get rid of John & Michael they are awesome and the defenition of what service should be about. Also | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Bobbie NewmeyerExcellent customer service, great experience!!! Express Service expedited timely, GiGi Mercado ensured vehicle service was completed as promised. Thank you, much appreciated!!! | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Carmen DavisI always have a great experience with this company. Kind people, giving professional service, with efficient and timely solutions. | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Arjuna LuceroExcellent attention and great service, definitely trustworthy, took very little time once my car was ready for pick up, still had time to get to work | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ IrisIt was my first time taking my Jeep to this particular dealership. I had an overall great experience. I highly recommend this place. | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Gabriela D'AmbrosiWent to drop off my Jeep for a 60,000 mile service appointment. I was apprehensive about if I really needed to do this or not, but my service provider, Cesar, broke it down into bite sized pieces for me to understand. Cesar was an excellent service advisor. He was extremely personable, informative, and communicative. He made my day o | Read Full Review7/5/2024 12:00:00 AM | Google
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★★★★★ Don’t Tread On MeBrought 2022 Ram 2500 6.4L Under warranty I Am a 40 years Technician of Automobiles and Aircraft . engine cylinder #6 burning oil and fouling both plugs Service department wouldn’t do basic troubleshooting to diagnose problem Including basic compression check , Charge customer for this . I was given the run around by Service manager | Read Full Review7/3/2024 12:00:00 AM | DealerRater
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★★★★★ Allen JamesJohn Gonzalez was amazing. I had an emergency situation, a coolant leak, and needed to hit the road the next day as I was competing in the US Olympic Trials in Eugene, OR. He was able to get the repairs done within the day and I wasn't delayed at all!!! | Read Full Review6/30/2024 12:00:00 AM | Google
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★★★★★ Andy VillalobosUPDATE: after getting this checked by a third party, they showed me that the car had been broken into prior to my purchase. This is something the dealer should have fixed or disclosed and did not. DO THE RIGHT THING SCOTT ROBINSON!!! Bought a used car that immediately had problems. Within the same year of little driving I found som | Read Full Review6/30/2024 12:00:00 AM | Google
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★★★★★ Jenn Perez (JayPee)Great people and service | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Brandon JamesWent and saw cesar to have our family vehicle worked on. He was courteous and timely. Would recommend this dealership and cesar to everyone. | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ Jonathan BowmanVery customer friendly... kept in great contact... and always checked on me | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ L.A ?? WobblyI visited to replace the windshield and the service center John said he was ordering the part, but he hasn't contacted me for two weeks and left a message eight times, but he doesn't even give me a return call. | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ Blake EvansThe friendly and knowledgeable representatives made servicing my truck a breeze. I wouldn’t hesitate to bring back mine and my families vehicles. | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ RafaGreat service I made an appointment with the service department. I waited for my car. It didn’t take very long just a little over 90 minutes. My service advisor Cesar was great. Cesar was friendly, very professional and made a few recommendations on maintenance for my Dodge charger which I was very happy about. Overall, I am very sat | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Anne ClaryI have gone to Scott Robinson for many years. I had a Jeep Cherokee in the 1990’s. I dreaded taking my car in because it was so disorganized. With my recent appointment I was so happy to see how things have improved. My appointment time was honored. No waiting. Cesar was very courteous and his follow through was perfect. The car was | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Olivia RizoNo habia nadie que habla español fue lo unico que falta | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ Thair YasinThe service department here is the worst! all they do is lie!!! Especially Mario he doesn’t care for your business only to rip you off. we get it you have to meet a monthly quota but at least have some customer service while doing it! | Read Full Review6/16/2024 12:00:00 AM | Google
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★★★★★ Mohammad WaaryService department here isn’t trustworthy at all they will up-charge you on things you don’t need. Specifically a rude guy named Mario he’s the worst and doesn’t respect your business he’ll say things like why do you come here if you don’t like it instead of actually looking for a solution to the problem or even apologizing like a no | Read Full Review6/16/2024 12:00:00 AM | Google
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★★★★★ Mohammed YasinService department will lie to you and up charge you when you have warranty . DO NOT Deal with them. | Read Full Review6/16/2024 12:00:00 AM | Google
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★★★★★ Michael CohenI recently took my 2017 Jeep Wrangler Sport into Scott Robinson Chrysler Dodge Ram Express Center for a Multipoint Inspection and Oil Change. Bella my Service Technician was outstanding in managing all aspects of my service visit. Bella made time to review every aspect of work performed on my Wrangler and went through the supporting | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Andy VillalobosBought a used car that immediately had problems. Within the same year of little driving I found some concerns not present when I test drove it. The handle for the door and key portion broke off and had an unhelpful “not gonna do anything about it” talk from finance. “Pay for repairs” for a worthless car? Thanks. This tells me: A) th | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Tracy TelfairService rep Mario was great to work with. Kept my posted on my job and I am super happy with the service and results! | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Valerie GriffinExcellent and prompt service on our Jeep. The technician/intake worker understood that we had challenging medical issues to deal with and ensured our car would be ready by days end. Only suggestion? Better coffee in the lounge. Way too weak. | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Myka HardingThe worst experience I’ve ever had!!!! On May 16th, I drove down to California from Arizona for a wedding that was going to happen the next day on Friday, May 17th. On my way down to California my car started smoking and by the time I got to Paramount I knew I needed to drop off my car at a mechanic, so the closest dealership to me | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Andrew MungarroLove the new Quick Service location for Scott Robinsons Chrysler Dodge Jeep and Ram. | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ Mike GallagherCaesar and the team were great!! Fast and reasonable. | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ mureed zafrExcellent service all the way around. No nonsense, just great work. | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ David SeveranThe service provided was top notch and the quality of work is unmatched | Read Full Review6/1/2024 12:00:00 AM | Google
