About Hilltop Chrysler Dodge Jeep Ram
Hilltop Chrysler Dodge Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- We Do State Inspections
- Ask About Service Contracts
- Certified Technicians
Call (510) 417-4630 today to schedule your next appointment.
Our technicians at Hilltop Chrysler Dodge Jeep Ram are ready to help you!
Hilltop Chrysler Dodge Jeep Ram is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Hilltop Chrysler Dodge Jeep Ram today at (510) 417-4630 to learn more
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★★★★★ Nolan PerryThis was our second time using Hilltop Kia/Ford service department. Things did not go well with them replacing the B-pillar trim that was peeling from sun damage, but they made it right in the end. They had to order new parts for the job twice and have the vehicle delivered to us twice, but did so at their own expense. It's never fu | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ Max SintonProbably the least professional service experience I have had with any garage or service center. Don’t kid yourself, the dealership label doesn’t mean anything apparently, and that was my mistake. Dropped off my work truck to have the door lock and ignition barrel replaced a month ago (30 days!), after an attempted theft. Nope, nothi | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ A SScam alert at Hilltop Ford Richmond. I scheduled routine maintenance for my Ford Maverick at the clearly confirmed price of $168. It was all set over the phone—no surprises, no upsells promised. But when I arrived, manager Kevin Bracy slapped me with a $483.95 invoice, stuffed with extra services I never asked for, never authorized, | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ JackieI purchased my 2022 Ford Bronco Sport from Hilltop Ford, and unfortunately, my experience has been extremely disappointing. The vehicle has been subject to multiple serious recalls—including a fuel injector issue with fire risk, seatbelt problems, and battery concerns. On top of that, I had to replace leaking rear shocks and a brake | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Nolan PerryNot the glowing service we had the first time. Parts can take time to come in, I understand that, although frustrating. But after waiting 3 weeks, half the job they did was unacceptable. They are redoing it, so we'll see how it comes out and I'll update this review. The outcome will determine if we ever come back to Hilltop Kia or ju | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Shan MingThis review is for their auto service center which is terrible. I noticed they recently removed their phone line to make it harder for customers to schedule service....like what the heck??! And then, service person always end up flagging my vehicle for items that needs to be ordered (gaskets, for example) and they NEVER get it done. | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ Ashley LopezI had such a fantastic experience at Hilltop Ford! From the moment I arrived, the team made me feel welcome and truly taken care of. A huge thank you to Bryan for showing me the car and taking the time to go over every detail. They were so patient, knowledgeable, and never made me feel rushed. I really appreciated their honesty and | Read Full Review3/24/2025 12:00:00 AM | Google
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★★★★★ Zo MarcosI have never been treated better at a dealership than I have at Hilltop Ford. John, Don, Lynette, Sonia, Abby, B, and the finance guy (sorry I don’t remember your name but you’re great) were, and continue to be, spectacular. Everyone that I worked with was kind and really cared about me getting into the vehicle I wanted and they we | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ Elizabeth MendozaLa semana pasada fui con mi hermano para cambiar su camioneta por una nueva y Jonathan nos estuvo ayudo en todo el proceso y sobre todo los explico todo muy bien | Read Full Review2/22/2025 12:00:00 AM | Google
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★★★★★ Neptaly MembrenoI just got a brand new "Ford Transit" at this excellent car dealer last week, Mariel sold it to me and she is just awesome! Jonathan assited with the sale process and he is also great! Thank you! I love my "Transit", you are the best! | Read Full Review2/5/2025 12:00:00 AM | Google
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★★★★★ Alejandro OlivaresBought my car here and have to say that John Locke and Shawn Patton are the dream team of car salespeople. I immediately knew I was in the right hands, appreciate all their help, and will be referring possible buyers to them. | Read Full Review2/3/2025 12:00:00 AM | Google
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★★★★★ Brandy CotterThis is for Hilltop Kia AND Ford. This was the 4th car dealership I've gone to trying to get out of my lease. I called Kia and spoke to Moe, a sales manager, about getting out of my lease a few months early and getting in to something else with a lower payment. He gave me more information in a 5 minute phone call than I've gotten at | Read Full Review2/2/2025 12:00:00 AM | Google
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★★★★★ angeldad94Overall a good dealership. Today I had some additional work approved. Unfortunately I wasn't called when it was completed shortly after 1pm. I found out via email at 2:45, but no phone calls. Any travel after about 1pm in the commute direction in the SFBA sucks. I will most likely be back to Hilltop Ford for more service work on my c | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ celineBEWARE! if you bring your car in for maintenance— not only will they suggest a ton of unnecessary "repairs", they'll attempt to use fearmongering to stress you into immediately getting everything they suggest done. obviously this is a business and businesses need to make money but attempting to scam customers and overcharging for slo | Read Full Review1/5/2025 12:00:00 AM | Google
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★★★★★ Antonio MartinezVisted Hilltop Ford.. Met, "Maria" is awesome and very knowledgeable of the vehicles. Unlike some dealers. Unfortunately, I didn't purchase a vehicle from Hilltop Ford. Was looking for a Navigator it was just the trim color that they had. I would recommend Maria from fleet sales to be the best salesperson I've had in my experience. | Read Full Review1/1/2025 12:00:00 AM | Google
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★★★★★ Sunni IngramI can’t find my previous review, but I know I did one, and it had a high rating . It’s been just two months since I’ve gotten my car and it’s already been stolen. Apparently everybody in the world , but me and my dealer knew that Hyundai and Kia’s were very very easy to steal! I remember my mom asking John T , our dealer if the car w | Read Full Review12/23/2024 12:00:00 AM | Google
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★★★★★ brianna playsEn cuestión de reparar el auto no sirven para nada nomas no te ayudan hice cita para que checaran mi carro y el chico que me atendió me dijo que no tenían espacio y que si dejaba mi carro ellos no me daban carro rentado solo me dijo que fuera otro dia???? | Read Full Review11/27/2024 12:00:00 AM | Google
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★★★★★ B DuRVery Poor customers service…. Especially in (service center) I strongly suggest new buyer not to visit this Dealer… at the time of buying new vehicle they act 100% professional and when you go for the service after buying the car, their customer service is below -1%.. I m fed up with their service.. this is my 1st and last time wit | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ Andy StemmlerI recently bought a 2024 Ford Bronco from Hilltop Ford. The process was seamless from start to finish and their entire staff was friendly and extremely helpful. A special shoutout to Angel who personally took care of me during the time I spent at the dealership. He answered all my questions and made the buying process so smooth and e | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Wendy MartinezCame to see a mustang gt and Angel C. Was so helpful and let us take it for a test drive He also gave us the best info about the car i will be returning soon | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Ryan BarbonioLet me start by saying the entire Hilltop Ford staff was very friendly and helpful. I purchased my first sports car (Nissan 2023 Z) through them, and everything was a breeze! I was browsing through their pre-owned inventory and luckily came across the car I was looking for. I gave them a phone call and setup an appointment to check | Read Full Review10/27/2024 12:00:00 AM | Google
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★★★★★ Kyle NelsonWe just bought a beautiful f250 from hilltop ford. The service from Angel and his team was fantastic. Thanks again for helping us get my dream truck | Read Full Review10/19/2024 12:00:00 AM | Google
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★★★★★ Salvador GarciaWe were immediately greeted by Jonathon. He spoke Spanish as well so we were able to communicate everything across. He took his time to explain everything to us from the paperwork to the test drive. No hidden fee’s or mark ups, everything was upfront and legit. Jonathan helped me apply for Ford Credit so I was able to get a low APR, | Read Full Review10/6/2024 12:00:00 AM | Google
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★★★★★ Z MSean their internet sales manager was 5 star from the very beginning of the conversation to the moment I drove off the lot. She also went above and beyond to make sure I was able to buy down my apr to 0% because as a Muslim I can't be involved with interest (which I recommend everyone request when financing a car). Sean is one of the | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Hunter SappI spent some time shopping around for a new car, and it was frustrating dealing with subpar sales reps who seemed more like poorly trained SDRs than car experts. With a small garage, I often asked about the car's dimensions, only to be met with blank stares as they fumbled with their phones to Google the information. Some didn’t even | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Mary MoirJohn Locke was an amazing salesman that made this process so easy, thank you so much. He’s terrific personable and knowledgeable. Will highly recommend anybody. | Read Full Review8/4/2024 12:00:00 AM | Google
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★★★★★ hardeep singhI visited the Ford Richmond dealership to inquire about a used car. However, during my conversation with the used car manager, he was unwilling to negotiate despite my presenting a chat with one of his employees regarding the car's price. He completely disregarded the agreed-upon price and also provided inaccurate information on the | Read Full Review8/4/2024 12:00:00 AM | Google
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★★★★★ Sirena BazileParts department service was awesome! | Read Full Review7/28/2024 12:00:00 AM | Google
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★★★★★ R RHad my vehicle serviced here. The staff was very friendly and professional. They have drinks and snacks for customers while they wait and I also noticed they washed the cars after their services were done. It's hard to find quality customer service like that these days. | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Michelle YangI just brought a KIA/SUV Sorento from Hilltop KIA/FORD dealership it was a pleasant experience from Moe(Mohammod) a lots of explaining; demonstrating most of all is follow-up service. I would recommend it. | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Keisha RobertsLeon Thomas was amazing. He offered top of the line service and ultra professional. He made setting an appointment, dealing with Kevin Smith the rep. and provided transportation smooth and easy. I had a wonderful experience and my Ford Ecosport is running smoothly. Thanks Guys ???? | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Julien BarbeGreat communication on everything but servicing costs. Told them something was broken. They took the panel off to confirm it was broken . $300 for the “diagnosis”. | Read Full Review6/4/2024 12:00:00 AM | Google
