About Autonation Chrysler Dodge Jeep Ram Southwest
Autonation Chrysler Dodge Jeep Ram Southwest is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- We Offer Rentals
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Ask About Service Contracts
- Certified Technicians
Call (303) 872-6505 today to schedule your next appointment.
Our technicians at Autonation Chrysler Dodge Jeep Ram Southwest are ready to help you!Autonation Chrysler Dodge Jeep Ram Southwest is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Autonation Chrysler Dodge Jeep Ram Southwest today at (303) 872-6505 to learn more
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★★★★★ Michael MongeAbsolutely amazing place to shop !!! All the managers are so great, bought my corvette and Jeep Wrangler from here !!! Erick in service that handles the work after the sale is on top of it. Even if you are looking for a vehicle that they don’t have at their location, they went out of their way to get it for me !!! I was so amazed !! | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ Diana PinaBought a 2012 Golf R.My salesman, Carlos was super helpful especially since I was a first time car buyer. Walked me thru every step and made sure I was happy with my purchase. Nura and Jonathan in finance were incredibly helpful as well making sure I was getting the correct coverage on my warranty for my vehicle! | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ N MedinaI had an amazing experience at AutoNation Chrysler Dodge Jeep Ram Southwest. The sales team was incredibly knowledgeable and attentive, making the entire car-buying process smooth and stress-free. I recently leased a Jeep Wrangler, and I couldn't be happier with my choice. The sales team took the time to understand what I was looking | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ Sarah TholenExcellent Communications and service! Outstanding! | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ Bud RolofsonGetting an appointment for fuel pump recall was not easy. I was delayed by a story that parts were not available but they appeared when i complained. | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ Veronica FloresI purchased a vehicle from this location in August of this year. The vehicle does not work the check engine light has ALWAYS been on and the entire dealership is avoiding calling me back. I have called the salesman he tells me his manager Mike will call as well as the GM Alex. But never hear from either of them. I have never felt so | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ Jimmy JamI had a coolant flush on my 2002 Dakota. Jarrett and Charles the mechanic, were very informative! I highly recommend. | Read Full Review12/9/2024 12:00:00 AM | Google
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★★★★★ Joseph MuscaThe service advisor Sarah was professional, thorough and accurate as to her estimate of work. Many thanks! | Read Full Review12/9/2024 12:00:00 AM | Google
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★★★★★ Delilah CatalanI bought a car here in 2023. I’ve had to put so much money in this car since I bought it! Unfortunately I also have not been able to pass emissions on this car since I bought it. I called and spoke to someone over the phone who was laughing at me and told me flat out it’s my responsibility. Sure I get that. But laughing about another | Read Full Review12/9/2024 12:00:00 AM | Google
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★★★★★ Geri ValenciaAutoNation at RAM Southwest took care of my burnt out running light without hesitation. It was closing time for the service folks and they got the replacement done within 40 mins. Thank you! | Read Full Review12/8/2024 12:00:00 AM | Google
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★★★★★ Aaron DaleAppreciate all the customers who come and buy a vehicle here! Very fun and great place to work! Appreciation of all the customers! | Read Full Review12/8/2024 12:00:00 AM | Google
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★★★★★ Derek JohnsonHad a wonderful experience purchasing my Jeep at this location! Sales, Finance, and Service are all very knowledgeable and generous people who treated my family and I with tons of respect. If you wanna buy a new or used car I would highly recommend doing it here! | Read Full Review12/8/2024 12:00:00 AM | Google
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★★★★★ Igor RaykinThese guys can offer a class on how to lose a sale in under three minutes because of their greed. I worked with a very pleasant young lady named Lauren on the sale. No issues at all with her. She then sends me to the finance guy. I told him at least FOUR TIMES I did not want anything but gap insurance. He continued to try to upsell | Read Full Review12/8/2024 12:00:00 AM | Google
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★★★★★ Joseph StewartVery professional and good/fair experiences with Autonation | Read Full Review12/6/2024 12:00:00 AM | Google
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★★★★★ Tiffanie CalcoteWon't fix any of my recalls but will constantly email me to go get them fixed. Every single time I've tried they never have the part and claim they will call me when they do. It's been a year. They could care less that you're driving around in the faulty cars they're supposed to fix. | Read Full Review12/6/2024 12:00:00 AM | Google
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★★★★★ R ClarkeWas contacted by Noah the day before my appointment to say he didn't know when they would be able to diagnose my vehicle and I should leave it indefinitely. Told me I'd have to pay for a rental car and I should take it to Christopher Dodge. GM Alex said he'd inquire why I was told by Ryan that a diagnostic costs $500 but never got ba | Read Full Review12/6/2024 12:00:00 AM | Google
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★★★★★ Kara SalmonDO NOT Buy a car from here! Everyone here's is a scam artist. I purchased a car here and so did my family and each car has had nothing but problems. Service department sucks and they just keep your car for weeks and when you get your back the problem is worse then it was before. This place is awful! Do not support them! | Read Full Review12/6/2024 12:00:00 AM | Google
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★★★★★ Alex BarryRyan was an excellent service advisor for my recent repair of my battery and auxiliary battery. He walked me through every step of the process and made me feel better about my investment in taking good care of my Jeep. His friendly demeanor and personality will have me coming back for more service visits. AutoNation SouthWest is luck | Read Full Review12/4/2024 12:00:00 AM | Google
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★★★★★ Alix HUnfortunately, a bad experience and waste of money and time, would not recommend. Checked the BBB rating, and it is an F. Their slogan assures you "no worries, we've inspected it" through a "rigorous inspection process" & "worry free ready for the open road ahead." Techs were supposed to have fixed and checked specific things. I drov | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ Sadie LynnWonderful service, overall an amazing team! Definitely recommend. Alex Ertle (general manager) is very helpful. | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ Noah LoosNoah in the service department was wonderful. He was very helpful, detailed, and easy to work with. | Read Full Review11/30/2024 12:00:00 AM | Google
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★★★★★ felix katesDerek Johnson reached out minutes after I inquired about a wrangler and was very helpful through the entire buying process. He actually owned the vehicle I was looking at it and was able to tell me countless cool features about it. He gave me the best experience I’ve ever had at a car dealership | Read Full Review11/30/2024 12:00:00 AM | Google
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★★★★★ Jose MunozGreat experience, Jared is profesional and friendly, oil change didn’t take long at all | Read Full Review11/30/2024 12:00:00 AM | Google
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★★★★★ Jenise B TrujilloRyan and Pablo took great care of my truck | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ collin smithCustomer service is good until after you buy the vehicle. Then they hang up on you, dont pick up, and or don't call back after leaving messages. I just need them to complete my title and ask a warranty question and now there's no customer service at all | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ Warren PetracekVery happy with quality of product and service. | Read Full Review11/28/2024 12:00:00 AM | Google
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★★★★★ Tracy CookGreat no hassle buying experience! Nate our Salesman was awesome, non-pushy, extremely knowledgeable/helpful and incredibly patient! Kenny on the sales team is incredibly knowledgeable and helpful as well! Angel in finance made finalizing the purchase experience pain free and smooth. Very professional, yet personal team at AutoNati | Read Full Review11/28/2024 12:00:00 AM | Google
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★★★★★ Ivan CardonaBought my Jeep gladiator here, my sales guy Evan was amazing, He was willing to work with me and help me find the right option for my budget. | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ Jason KinseyInitially I had a good experience with purchasing a used truck here around early October but within 2 weeks of purchasing, it developed some issues with the emission control system as well as intermittent tail-light issues. The truck also had a high-speed vibration from damaged u-joints in the driveline. I contacted Taylor Doty, my s | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ Colton BartholomewGot to give a huge shout out to Levi L. Down here at the autoNation cheryler dodge jeep ram. Levi went well out of his way to make us feel at home while running wild getting all the different keys to the 6 different trucks we test drove. We had our 4yr old with us and Levi made sure she was having a great time during the long day. (E | Read Full Review11/24/2024 12:00:00 AM | Google
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★★★★★ Quentin StevensNick Cahow did a great job and was very helpful in choosing the right vehicle. I will send anyone I know that needs a new vehicle to him from now on. | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Kelli HeitGeez it was my exes car and they had it a week charged him 3-4,000 bucks it wasn’t done right had to take it back another week another 3000. Bucks if they had done it right first time smh 7000 bucks later the heater is working ! I don’t think they tested it before it left first time because it was stone cold air blowing out passeng | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Gary WessellUnbelievable how Erick Kolder and the General Manager of this Auto Nation instructed employees to "not respond" to my communications. They lied to us about installing a complete new head assembly from Ram on our truck. They delayed our repairs 6 weeks and installed the original head assembly. DO NOT PURCHASE HERE! They don't respon | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Kimberley & Drusilla SteeleRyan was fabulous!! I had my vehicle back before I expected it, and he was great at communicating during the inspection and repair process. | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Jeff HerreraThe service advisors here communicate very well, are clear with status and options, and don't try to push any unnecessary services. We've been going here to service our vehicles for 11 years now and have always had great experiences. Lots of coupons/discounts available for many of the basic services (e.g. oil changes, alignments) tha | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Alex HamelFast friendly service made an appointment on Friday late afternoon. They had my jeep in first thing Monday morning. Service was completed timely and had the jeep back to me by early afternoon. | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Audrey ReedLevi helped me trade in my Mitsubishi and purchase a new vehicle. He was friendly and easygoing, got me a great trade and completely won my son over. His review: My mom Audrey Reed went to trade in her car and Mr Levi was such a good salesmen and a great guy he was very funny and he joked around with me and showed his fun music taste | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Chris ThurmanService was good no issues as always | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Edward MontojoService tech Ryan Shaw was outstanding | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Ken ReisterColin was the service advisor and he was great got my truck done exactly when he said he would. He also worked with me on some recall issues | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Brad NicholsonTerrible Service. For someone that works on a lot of Jeeps, they know nothing about Jeeps. Ask to leave car for 5 days just to run a diagnostic. I can't see a business run like staying in business long. Do NOT go here for Service of your Jeep. | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ SsvemysoulI first arrived late on a Friday after visiting a couple other dealerships…unlike the others, Salesman Nick greeted me right away! The relaxed, fun and professional attitude was refreshing! Sales, Managers and finance, were all encouraging! We started working on a deal…Saturday I brought my wife and we test drove various models. Ever | Read Full Review11/15/2024 12:00:00 AM | DealerRater
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★★★★★ Ryan LambNathan was a great help, he got me in and out quickly as well as made the process smooth. | Read Full Review11/15/2024 12:00:00 AM | DealerRater
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★★★★★ Hokey BugleTook TWO MONTHS to receive the car and title we paid for. The car they sold us had catastrophic transmission issues and didn’t even make the drive home from the dealer. After getting the car fixed at an agreed upon independent dealer, Autonation would NOT pay what they had agreed to in WRITING. Effectively keeping the car hostage unt | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ Mark RencehausenVery prompt Efficient service | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ jcline23The folks were great! Found the vehicle from Autotrader & the Autonation crew was great to work with. | Read Full Review11/13/2024 12:00:00 AM | DealerRater
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★★★★★ coltonmlyonsI recently purchased a Ram 1500 from AutoNation Chrysler Dodge Jeep Ram Southwest, and I couldn’t be happier with the experience! From start to finish, the team was friendly, knowledgeable, and genuinely interested in helping me find the perfect truck. They made the entire buying process smooth and stress-free, with no pressure or un | Read Full Review11/13/2024 12:00:00 AM | DealerRater
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★★★★★ Paula NessmithThe service was friendly, fast & easy, Sat appt & a convenient location. | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Christy LoveI live far from the dealership and wasn’t expecting a smooth experience. I knew what I wanted and had my own financing in hand. From the moment I encountered Roberto, it was an unbelievably easy process. I sent everything ahead of time and when I arrived at the dealership after a 4 hour drive and he was ready to go. It gets better. | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ Borden MillerI had purchased a used Ram 1500 from them. After the first long drive in the truck I noticed some problems with the steering. While it took going through a few persons in the service dept to actually get some help, my problem was eventually completely solved. Kudos to the Service Manager Larry and my service advisor Ryan. These two | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ Fred BensonI couldn’t be more impressed with the level of professionalism and dedication the staff at this shop provided. From start to finish, the entire team went above and beyond to help us get our van fixed and back in our hands as quickly as possible. They kept us informed every step of the way, ensuring that we felt comfortable and confid | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ Bunker BusterSadie Diffee and Mike Monge was very helpful finding me a vehicle. It was a snowy day and they did their best to get me into safe test drive. Mike and Sadie was real easy to work with and very straight forward with numbers (cost). | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ Ebeline GonzalezJust purchased my first car!! Eddie and Angel were such an amazing team, made everything so easy! | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ ctchamanzarI want to thank AutoNation Dodge Jeep Ram Southwest. I went with the idea to buy a car on Friday before the snowstorm and winter season. I had just paid off my car and found that they were willing to work with me and my credit. I believe that their customer service was top level. I was given a test drive and we discussed financing. I | Read Full Review11/9/2024 12:00:00 AM | DealerRater
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★★★★★ JesseDealership was fast and professional. Keegan my sales representative was excellent. She went above and beyond. She closed the deal with no issues or problems. | Read Full Review11/7/2024 12:00:00 AM | DealerRater
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★★★★★ Zach RoachSales guy is awesome and Alex the manager is FANTASTIC to work with! Alex took the problems we had seriously and head on and fixed them. Highly recommend giving Alex your business as he’ll take care of any issues that may arise. But…. Angel in the finance department was dishonest from start to finish and making promises he couldn’t | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Jim BolandVery good competent staff that knows their mechanics well. They were very polite as well. They need more staff though because it.took 5 days to get in for.a simple.tire leak. That is management and not.the mechanical team's fault. | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ Patricia HolsteinI’ve been dealing with this dealership since April of this year… it is now November. The spoiler on my 2021 dodge Durango literally flew off on the highway. I looked up the part online to find out it was a recall. Contacted this dealership who ordered the part it maybe took a month to come. No big deal. But now I’ve been getting the | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ aheymanGreat service throughout the entire experience. Aaron’s a real professional and listens to his customers needs. | Read Full Review11/4/2024 12:00:00 AM | DealerRater
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★★★★★ Kylia “Mizz KK” Thomas-LovatoThe process is always long but Aaron and the staff was amazing at helping me get into a car asap. Update: I have had my car for almost 2 years now and I only go here to get it serviced. Again the staff is great except this last time a little disappointed where Ryan didn't give me the correct price on the diagnostic and what the trans | Read Full Review11/3/2024 12:00:00 AM | Google
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★★★★★ Stephen KarpAbsolutely the worst experience in any purchase being alive for 65 years. Sold me a very broken in disrepair vehicle costing $2000 to make safe. Service department acted nice, but lied about everything, no one offered to make right on any of the repairs. Phone system is a mess. Sales person was very nice but feel miss led. Easily the | Read Full Review11/3/2024 12:00:00 AM | Google
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★★★★★ Richard “Cavern” DaskamSara was fantastic It was in and out in a few hours, new tires, and two recalls taken care of. Flawless service. | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Mopar438Nathan was Friendly and very helpful on answering all questions silly or not. Very knowledgeable on the charger we bought from him | Read Full Review11/1/2024 12:00:00 AM | DealerRater
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★★★★★ Zach RoachSales guy is awesome! But…. DONT TRUST ANGEL in the finance department! He will lie to you and be dishonest. We have had a car on their lot for over 45 days that hasn’t been paid off and we have made 2 payments on it going on our 3rd and told us he’d overnight a check twice and have lied both times. Tired of the dishonesty. Will be r | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ VV VVDo not buy from this dealer, my daughter traded in her car almost 2 months ago with a 10day payoff agreed upon, as of yet it has not been paid off although the dealer is trying to sell it (we are about to report it as stolen), they keep saying the check was sent, or it was returned, … bunch of excuses , that is if anyone can be reach | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Christopher McDanielColin and his team did a great job with my Jeep. Communication is key, and Colin knows how valuable communication is. | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Kelly LuenenborgColin always does a great job taking care of everything | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Jim SmythI brought my car into the dealership for a concern. I had a great experience, everything was handled with professionalism and my concern was addressed and corrected quickly. I am very happy with the process, the results and most importantly the staff at this dealership! Thank you! | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Meg FaganI wish I hadn't bought my vehicle with this AutoNation. It is almost impossible to get someone on the phone, and when you do, they tell mistruths about what they can/cannot do for you. This location has an 'F' rating with the BBB and are not accredited. Don't make the same mistake I did...research this location before buying. I wish | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Ryan knisleyWill not buy from them, do not buy from them my brother bought a jeep from them got it home 3 hours away drove it 400 miles used oil contacted them they told him to bring it in so they could look at it drove it 3 hours one way dropped it off two weeks later he called them they said it was fine we went and got it drove 6 hours round t | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Larry ManchesterI am always treated with professionalism and honesty by the service team. Thank you. | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ steve.richard.reidCarlos was fantastic and everything was easy from start to finish. The pricing was unbelievable as well. Very happy with the whole experience. | Read Full Review10/30/2024 12:00:00 AM | DealerRater
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★★★★★ PjschupNice friendly people. Willing to help out with my new truck. Sadie was a great salesperson | Read Full Review10/30/2024 12:00:00 AM | DealerRater
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★★★★★ Mohammed MeskienyarExcellent service department. Takes care of the customer in timely manner. Always in contact and Alex the GM is awesome, very easy to work with and very understanding person. I’m definitely buying my next truck there snd as well maintain my current truck at southwest Chrysler Dodge Ram store. | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Steven AlvarezIt was a good quickie.The wife is jelly.Thanks guys and gals I needed that!!!! | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ JenGreat place to buy a car! Willing to deal and helpful. | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Bryan CarverSales manager there did a great job helping me out I got a car that had a few issues they scheduled it to be repaired paid for the repairs with no problems car is ran excellent I got a really good price on it was upset at first but once they rectified everything without any qualms about it it turned out to be a really great experienc | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Jenny VigilGreat customer service! Express services were requested and provided! Thanks! | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Richard BNice wating area. Mechanics explained all work items | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Sue FosterWe just purchased a truck from this dealership and I would give 10 stars if I could. Both Kenny and James (Martinez) were amazing. There was zero pressure, they gave us an excellent deal, and were incredibly professional through the entire experience. Would definitely recommend without hesitation! | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ hammond616The customer service I received from both Lauren and James was phenomenal. They were both extremely knowledgeable and helped out every step of the way | Read Full Review10/24/2024 12:00:00 AM | DealerRater
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★★★★★ Briana AlleyAutoNation SW has great customer service and communication. | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ Mousa . Sh . SawaqedEddie Dominguez, an amazing salesman, very friendly and confident. Great with people and has great energy. The body work guy, Joey does incredible work on buffing the vehicle. Alex the General manager is very smart man and runs an amazing dealership! | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ shane gametRyan in service is awesome!! He was very knowledgeable and professional. He took the time to help me get my repairs done quickly and get me back on the road. I will definitely come back to dodge southwest for all my repairs. | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ David SaavedraService technicians were professional in their servicing of my Jeep. Very satisfied customer! | Read Full Review10/19/2024 12:00:00 AM | Google
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★★★★★ Charissa SmythMy mom recently bought a 2024 Dodge Durango from AutoNation Southwest and had the best experience. The team worked with her on the trade-in and helped her get into the car of her dreams. Nate, from sales, has sold multiple cars to our family and always delivers a great experience. Alex and Kenny are super busy upfront but always find | Read Full Review10/19/2024 12:00:00 AM | Google
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★★★★★ Sarahellen.mildredI strongly recommend Auto Nation Chrysler Dodge Jeep Ram Southwest location for your next vehicle purchase. The staff is very knowledgeable about the vehicle offers, car features and process to buy the car was beyond my expectations. | Read Full Review10/18/2024 12:00:00 AM | DealerRater
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★★★★★ Traci BilekHad a great experience getting a Dodge Hornet here! Nate Medina was an amazing person to work with. He understood exactly what I wanted and pushed the deal through with no fuss. Everyone else at the dealership was friendly and efficient too -- the receptionist --the managers -- the finance people. I would go back there in a heartbea | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Gary WessellThis was long process after the sale due to unforeseen issues with our truck. Erick, our service manager worked to make the necessary repairs to ensure we got a quality truck and got us back on the road. | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Sean Haroldson!! DO NOT SHOP HERE!! Slow service, poor communication. Taking over a week to diagnose an issue with a brand new 2024 vehicle. Service is so poor that I'm amazed Chrysler, Dodge, or RAM are willing to let this dealer sully their brands. I'm filing complaints with the partnered manufacturer in the hopes that action is taken. | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ jeremypryorThe salesman Taylor and finance guy and were amazing. Great service from the moment we walked on the lot until we left. Definitely 10/10 | Read Full Review10/15/2024 12:00:00 AM | DealerRater
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★★★★★ jdmerritPurchased a new Jeep Wrangler 392. Sadie was an absolute pleasure to work with in the buying process. I would definitely recommend AutoNation Southwest. | Read Full Review10/12/2024 12:00:00 AM | DealerRater
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★★★★★ Amy HerreraLevi and Jake were amazing! They helped me close the deal on my 2014 ford explorer. I will definitely let my friends and family know to come here if they are planning on getting another vehicle! | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ Rick ScheeleJust bought a 2019 Rubicon from Derek Johnson. Got a good deal, the Jeep is everything I wanted and more. Derek did a great job not pushy answered all my questions adequately and got me into the Jeep I was looking for. Great experience! I’d shop here again. And I’m not into shopping! | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ logoblackService over charged for work done. Checked with two other dealerships and an independent repair shop to compare cost charged. AutoNation charged over DOUBLE what each of the other shops quoted. The service techs should go by book hours rather than lying about the hours and then ripping off customers. Very disappointed and angry serv | Read Full Review10/11/2024 12:00:00 AM | DealerRater
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★★★★★ 1024salinasJames S. Was a wonderful sales rep! He got me in my dream car after a ton of back and forth from the lender. He ended up looking at other lenders and got me a deal I had no idea was possible. | Read Full Review10/10/2024 12:00:00 AM | DealerRater
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★★★★★ Nita WilsonI saw an suv on line that I wanted. My sales person was very knowledgeable and very helpful when I went to see it. Everyone there was helpful and made the buying experience quick and easy. | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ M FNick and Alex are the guys to go to, always treat me with respect and meet my needs whenever I come here. I refer everyone I know to this dealership. | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Ellie JohnsonEddie Dominguez was fantastic. Helpful, knowledgeable and sealed the deal. It was a pleasure. Angel helped with the finance which was easy. Carson sealed the deal with a trade in. Over all great experience. | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Rsahr1213When we arrived we were greeted and treated as valued customers. Our entire experience with the staff was efficient and easy. Bailey was a great salesman and worked with us to find our desired car. We couldn’t believe how enjoyable the experience was. We had tried to buy a car from another dealership and it was so awful we walked awa | Read Full Review10/8/2024 12:00:00 AM | DealerRater
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★★★★★ Rupert DoñesTook three weeks for my wife to not get her Hybrid Jeep Grand Cherokee due to drainage of the batteries. It appears dealerships do not have Emotional Intelligence or open communication skills. The Texas dealer puts trackers on their vehicles while not informing Colorado about this. This item was the culprit which would turn on at n | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Anastasia SalinasNever buying a car ANYWHERE else! It’s always a hassle going car shopping. I thought I was going to get scammed, be let down or be stuck there for HOURS. Not the case here. Process took maybe 2 hours? James Slife was an excellent sales person. He listened to every want and need and found me my dream car. He didn’t come out of the gat | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Arielw0901The whole team was great and welcoming! Luke did everything thing he could to make us feel comfortable and the whole process easy as could be!! | Read Full Review10/2/2024 12:00:00 AM | DealerRater
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★★★★★ jackycrzGave me a great trade in offer and found the perfect vehicle for me with all the features I wanted. Great employees who truly care about finding you the best deal. | Read Full Review10/2/2024 12:00:00 AM | DealerRater
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★★★★★ steve.landisSales staff and front office went out of their way to make my experience exceptional! Best experience I've had at car dealer I've had in a long, long time. | Read Full Review10/1/2024 12:00:00 AM | DealerRater
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★★★★★ Brandon ReiffWe had a great experience with this dealership! Alex, the GM was involved in our deal from the beginning and made sure we got the vehicle that we wanted. Taylor, our salesperson, and Jonathan our finance manager, continued the great customer service throughout the entire process. Everyone I encountered was friendly and helped make ge | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Gary WessellPurchase was smooth. NOW truck needed an EGR Cooler replaced. We left town got 30 miles away, "low coolant" light came on. Now truck needs a head gasket. Truck sat at dealer for a week and nothing was touched. Now we are being told the truck cab has to be removed in order to do proper head gasket and mount stud replacement. We are b | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Frank MaioranoI just wanted to share that I had a PERFECT buying experience from Autonation RAM in Littleton. (Not a "near perfect", a real PERFECT experience. I ordered a new 2025 RAM and Alex the GM and his team took care of me and all the details every step of the way. From helping me order and option up my truck, to ensuring they found every i | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Kia AbdoolOur salesperson Taylor was incredible! Not only was he extremely responsive, he made the process very quick and easy. He was knowledgeable and personable. I typically loathe going to the dealership when it's time to buy a new car but working with Taylor and then Nura in finance was a quite enjoyable experience. As long as Taylor cont | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ SuemcatThe sales person I had was a 10 plus. It was the most pleasant experience I ever had!! | Read Full Review9/28/2024 12:00:00 AM | DealerRater
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★★★★★ RodneyMy 2022 Grand Cherokee needed mandatory recall and the tailgate only went up 75%. Took it in and Ryan said he needed the car for 2-3 days to diagnose/fix the tailgate. Made appointment. Drove to work. Within 5 minutes my 69 yo wife read the owner's manual and fixed the problem (won't tell him how). Called Ryan and told him he should | Read Full Review9/27/2024 12:00:00 AM | DealerRater
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★★★★★ Jeff MahonyWant to say thank you to Colin in the service department. Had a major job on my Red Grand Cherokee Hemi 5.7 He was very knowledgeable about my repair and gave advice on the entire job. The repair was handled in a very professional manner and my car runs like new again Thank you again | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ Melody SeldinReally friendly team, great communication, can definitely recommend for regualr/ongoing Jeep maintenance. | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ Rick RRude and discourteous I will never take a vehicle to this place again | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ RidunsumLevi was great helping us find the car we wanted and needed for the right price | Read Full Review9/24/2024 12:00:00 AM | DealerRater
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★★★★★ Justin San NicolasReally bad customer service. On the first day it felt like a hold up, since they where holding onto our title and key until we came to deal. They ran my deposit and told me they will getting the vehicle service and the windshield fix yesterday. The following day I had to reach out for an update and the vehicle was still in the shop. | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Sheila MarieIf I could give this place a negative star, I would. Walked in and immediately took our keys to view our trade in and help it hostage so we we stay until we struck a deal, tried to walk out several times but we could not leave as they held our keys and title hostage. Then when we finally agree, they said they would fix the broken win | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Josh BurySuper easy buying experience. Carlos was great no pressure made sure we got what we wanted. I drove in the lot knowing the Ram I wanted and very happy with it. Everyone there super nice always checking in to make sure you're comfortable. | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ BNick C is the best I was completely impressed with his professionalism and customer service. Always willing to go the extra mile to make sure you get the car you want. Thank you nick your are the best!!!!! | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Kylie ChamberlainBought my Ford Expedition here and I love it! Taylor Doty was so helpful and made the buying process incredibly easy! Would definitely work with him again! | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Brian MossTaylor Doty helped me with every aspect of my jeep buying experience and is super knowledgeable. I'm definitely asking for him on my next purchase and recommending to family and friends. | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ calkinsc120I had a very good experience purchasing a new vehicle. I am from out of state and employees knew we had limited time as we had 7 hours to travel back home. Everything went smoothly. | Read Full Review9/17/2024 12:00:00 AM | DealerRater
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★★★★★ Mossb512Taylor was a great, informative, non pushy sales person I've ever worked with. Would recommend to friends and family. | Read Full Review9/17/2024 12:00:00 AM | DealerRater
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★★★★★ JR Heichigreat place with great people and staff. Had Nick Cahow and John taking care of me and getting the car i want. I highly recommend this place for everyone. let’s goooo | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ andres alvaradoI read some of the reviews before coming here and people recommended I asked for Taylor, a legend! Taylor Doty is really a great salesman like they say he is. He didn’t just give us the best customer service experience from any sales man, but he helped me get into the car I love! Everyone on the team did a great job. I didn’t think I | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Ayden MahoneyTaylor Doty is THE man! He’s professional, patient, and took care of every need that my wife and I had. Taylor was able to find the perfect vehicle that met our needs for the family. The whole experience has been seamless. No haggle, no hassle, just an honest guy that wants you to have all your needs and wants met. I have never been | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Richard “Cavern” DaskamIT TAKES A LOT I MEAN A LOT FOR ME TO LEAVE A BAD REVIEW, THAT BEING SAID IF I COULD GIVE NEGATIVE ZERO STARS I WOULD. IN THE PAST 3 YEARS I HAVE BOUGHT A 2022 DODGE RAM E-TORQUE, A 2024 DODGE RAM E-TORQUE AND ANOTHER TRUCK FOR 29K. YOU WOULD THINK THAT SOMEONE WHO HAS SPENT THIS MUCH MONEY WITH THEM WOULD BE CONSIDERED A VALUED CUST | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Ted KennedyI've bought 2 cars from here and absolutely regret it I will never use another penny with this company I took my jeep in for a tire rotation and oil change and they cross threaded all my studs on both rear wheels and caused my driver side rear wheel to fall off from 4 studs breaking simultaneously and almost got into a wreck withy fa | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Adrian TallackPainless experience that took a lot less time than purchasing new vehicles from other dealers in the past. Knowledgable, respectful and professional staff. | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ Micah HuntzingerIf you have the ability to buy anywhere else, do. Not so much about this individual location, though that wasn't *great* either. But the parent company is the most infuriating auto institution i've ever dealt with. As someone who has purchased literally several dozen vehicles over many years, being the absolute worst amongst so many | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ Andy ParkerThis sales team here is lazy, incompetent, and careless. They don't have any care in the world as to how inconvenient they can't be towards their customers. Originally I bought a vehicle from Dave stacy, decided to come back the following day to finish the contract and pick the vehicle up. Upon arriving, we were informed that Dave wo | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ Eric TracyLevi Lutes and Luke Clark were both amazing through the buying process! Very professional, polite, thorough, and understanding of our buying situation. They got us in and out expeditiously and even went above and beyond to deliver the vehicle to me across town. Very pleased with my experience. — Eric Tracy | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Tonya WardenTaylor was an incredible salesman with customer service from simple texting at first to the actual purchase of my beautiful new car! He reassured me that things would work out and why. He made me comfortable and was available throughout the entire process. And the other thing, it didn't take but about an hour to get the test drive | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Jamie AllenWe were told the car had two keys and when we picked the car up the next day (it needed oil changed, so we signed the papers and came back the next day to pick up the car) we were given one key and the fob doesn’t work at all. The alarm goes off every time we open the door. The tire pressure light is on. The gas tank was empty. The r | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Gary WessellBailey, Aaron, Mikey and Nura made this purchase the best auto purchase my wife and have ever had! Simple, courteous, and a caring, smooth process from beginning to end! HIGHLY RECOMMEND THIS Location for your vehicle purchase. THEY ARE ABSOLUTELY THE BEST! | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Matt LangTaylor helped us out on a deal for a brand new Jeep Gladiator with very little back and forth. I've been to this dealership a few times before I was ready to make a decision on what I was looking for and never felt pressured and that's why I came back when I was ready. | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ ErikPlaces an absolute joke offering over 12% APR when we have over a 900 credit score went to Groove Toyota and got offered 6% on pretty much the same vehicle with the same mileage. Don’t waste your time. | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ KaceySadie our sales lady was amazing! She got me exactly what I wanted. She even drove to another dealership to get it and delivered it. So sweet and friendly! Alex is awesome! After getting the car from another dealership that took longer than expected he offered the car to be delivered to my home so we didn’t have to wait that the dea | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Jacob WoodTaylor in Sales and Erick in the Service Department have been great to work with while we navigated some issues with an oil leak. They didn't stop helping me until they made it right and fixed the issue 100%. I would highly recommend both of these guys as they have a high level of integrity. | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Race NavantLevi Lutes was fantastic to work with sad that I couldn’t make a move quite yet but am excited to work with him and AutoNation in the near future | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ JeffI recently purchased a truck from Sadie Diffee, and the experience was nothing short of exceptional. Sadie was incredibly helpful, ensuring we received a competitive price. She genuinely valued my family's time, making the entire process smooth and efficient. If you're considering a vehicle purchase, I highly recommend reaching out t | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ John SJarret Starr did a great job with my jeep wrangler oil change. | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Elizabeth HillThanks for the terrific service. Nick Cahow and Taylor Roach were nice to work with and went the extra mile to deliver our truck to save us the trip! They didn’t have to do that! | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ JamesOutstanding dealer. Great people and fun. I enjoyed the experience. Wonderful vehicle to tool around Denver | Read Full Review9/4/2024 12:00:00 AM | DealerRater
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★★★★★ Tiffany BrownI had an amazing experience working with Levi. He helped me find the perfect car. He was patient and knowledgeable. The finance team was also great! I'd definitely go again next rime on the market for a vehicle. | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ Coddiwomple TravelersWent in looking for a truck and came out with a Jeep. Evan was so patient with us as we worked through our needs for this vehicle. The rest of the staff we friendly and answered all our questions. The price seemed fair, and we would buy here again. | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ Antonio LuceroGreat experience, Levi Lutes did a great job. Customer service was amazing, no haggling, helped and looked out for my best interest. Would recommend every chance I get. Couldn’t be happier with the truck and deal Levi helped me get. | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ christina cruzAsk for Levi Lutes, he was amazing from start to finish. The over all process was amazing and the experience was fantastic. You won’t regret it and he will give you his best! | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Jared HatchWorked with Levi L. and he was great! He was prompt with getting the information on the vehicles, nice, and upfront on the prices. | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Chris JohnstonHad a great car-buying experience with Levi Lutes. Drove all the way from Texas to help our nephew find a vehicle and could not be happier. The whole team was very respectful of our time. | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Kalob CExtremely easy car buying experience thanks to Levi Lutes; I was able to drive out with the perfect car and confidence that I was provided the best options available ???? | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Raice HernandezAaron dales was very easy to work with and made my first time car buying experience as easy and pain free as possible. Suggest buying your vehicle through this dealership and I suggest you ask for Aaron when you go! Great experience | Read Full Review8/30/2024 12:00:00 AM | DealerRater
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★★★★★ tania.ramires71Carlos helped us get our brand new 2024 dodge durango, he was super nice and very helpful. We appreciate him ! | Read Full Review8/30/2024 12:00:00 AM | DealerRater
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★★★★★ Tony RaelFriendly professional service. Need to switch coffee brand, reminds me of when I was in the Navy. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Todd BrubakerColin in the service department was very helpful and kept me up to date on the repair to our Jeep Gladiator. We will continue to get all our work done at Auto Nation CDJ. | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ cd murrisonreplaced my clutch for a recall in 1 day. ver happy with the service!! | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Hunter BinkiewiczOne of the worst dealerships I have ever been too, started at the AutoNation on Arapahoe, truck was there for nearly 11 days while I was on vacation. Spent well over $2K at the dealership. The didn’t align the truck properly or rotate my tires that they charged me for. I took it back and had it done, but alignment is still not good. | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ John SchefSalesperson, Huff, was extremely helpful while being non-pushy. He answered all my questions and was very thorough with the explanations on how my vehicle performed and the details of the sale. I love me new Jeep Grand Cherokee 4Xe | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Kara ShermanLuke was super awesome! He helped me find a replacement vehicle that I can afford and truly love?? this is the third car I have bought from AutoNation and I think Luke was the best person to help out of all of them! | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ Jim EvensThe service on the truck was great. Unfortunately the truck has multiple problems. I wouldn’t buy another Ram truck. | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ BrianI appreciate Nate Medina for being an honest salesman and working with me in being happy with my purchase in which I am. Nobody was pushing me to do anything. Best experience I’ve had compared to other car buying in the past. I apologize I forgot the name but the finance guy was great too. Didn’t push for extended warranty’s, but ins | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Mark KAfter a negative experience servicing my Jeep at a different dealer I researched and found good reviews at Jeep SW. I was not disappointed. Ryan was quick to listen and address my concerns. The team quickly found the issues and resolved them. All while communicating while working on my vehicle to keep me in the loop. Great job to Rya | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Rebecca BaxterReally great dealership! Carlos got me an amazing car I enjoy driving. They're super helpful and friendly at AutoNation. I highly recommend going to pick out your next vehicle or trade in. I did a trade in and got a fair trade in value! | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Lorrie Grant HawkCarsen was great. Very efficient & nice. | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Matthew SimonsMake sure you check everything before you get your used vehicle. Especially the blade part of your key. Then they'll keep your vehicle outside of the contract window so you can't return it. Buyer beware of this sham dealer. | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Loretta GriegoNot sure what's up w Autonation service departments or maybe with all service in general these days, but nobody wants to work on cars anymore. Ours still has a full warranty and they want SEVERAL DAYS to troubleshoot an actuator on the back gate. It's just the actuator. Swap it under the warranty and send us on our way. You don't nee | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Me ParsonsFirst time purchasing here and I have to say it was a seamless process. Nick Cahow was patient and gave us ample time to test drive, look and re-look while we made our decision. His communication and follow-up after the purchase was great and met our expectations of great customer service. Overall, very happy with the process and Nic | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Roberta “Ivy” DoñesThe customer service given to me by my salesman, Carlos has been great. He was patient with all my questions and took the time to help me find the right vehicle for me. Unfortunately I have experienced some issues with my 4xe. The general store manager has worked with me to get the vehicle back on the road. The general service ma | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ WILLIAMUTTICHAaron D.was our salesman, I contacted him specifically because he had really good reviews. This was my first purchase from this dealership and my sons first purchase ever. They worked us a good deal on our Jeep Cherokee. Customer service is one of the most important things I look for in my purchases and they delivered. Salesmen Aaron | Read Full Review8/9/2024 12:00:00 AM | DealerRater
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★★★★★ BurritoWe’ve purchased 3 vehicles from this location in the last 4 years, and will definitely use them again for our next vehicle. The entire team is helpful, patient and doesn’t make you feel pressured about anything. Luke was fantastic, I’ll recommend him to friends and family for sure! I went in looking to update to a new Grand Cherok | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ sem84039Our Salesperson Sadie was great, HOWEVER, our new vehicle was delivered without being cleaned. The staff was in a hurry to leave (as their careless high rate of speed driving demonstrated), but only after they had stopped to light a marijuana cigarette before driving away. This was highly unprofessional! We were told that we could br | Read Full Review8/7/2024 12:00:00 AM | DealerRater
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★★★★★ Hugo OtaolaMy appointment was at 8AM. The tech was very helpful. She called me when it was done and clearly explained what they did. Car is running smoothly and problem was fixed. I am very happy with this service. | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Scott MurphyOur Salesperson Sadie was great, HOWEVER, our new vehicle was delivered without being cleaned. The staff was in a hurry to leave (as their careless high rate of speed driving demonstrated), but only after they had stopped to light a marijuana cigarette before driving away. This was highly unprofessional! We were told that we could br | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ William UttichAaron D.was our salesman, I contacted him specifically because he had really good reviews. This was my first purchase from this dealership and my sons first purchase ever. They worked us a good deal on our Jeep Cherokee. Customer service is one of the most important things I look for in my purchases and they delivered. Salesmen Aaron | Read Full Review8/4/2024 12:00:00 AM | Google
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★★★★★ Mike CI really do not understand the negative reviews on here. I was casually shopping for a jeep and reached out online. I ended up buying. The process was so smooth!! They even delivered the car to me. I will let everyone I know, if you need a Jeep without any hassle or games this is the place to go. | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Jason ParkerThe service department always operates at a high level of honesty and professionalism. In my experience Ryan Shaw is exceptional. | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Joshua CollierSara was great and provided updates on progress for our servicing/repairs and even provided another vehicle when the timeline was extended. | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ B WWarning!!! Do not shop at this Auto Nation or any other for that matter. Even Alex the GM is incapable of doing his job. I've been called about payments after purchasing this truck for the last week- provided payment information and conformation and still payment has not gone through. Asked for higher management phone number and he | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ dan kimmettAaron was great in sales. Alex was very helpful and Sara in service was excellent | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ tammy.templo33Great experience and great service. My car buying experience in and out the door quick. | Read Full Review7/30/2024 12:00:00 AM | DealerRater
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★★★★★ ashmm13I had an amazing experience with this dealership. Everyone was incredibly helpful and friendly. I will recommend to friends and family looking for a new car in the future. | Read Full Review7/29/2024 12:00:00 AM | DealerRater
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★★★★★ Mark KinseyColin and the service department did not disappoint. They provided quick, efficient and professional service. I was also surprised to find out they were able to provide 4 new tires for a price less than quoted. Highly recommend!! | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Michael ReedBrought ny car in for an oil change. My car typically draws attention when it comes in and it is not unusual for several techs to be coming over and looking at it. During the process of the group looking over the car, some bolts got lost and the group spent some time looking for them. They ended up replacing them with random, unma | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ JonathanI had been looking for a van for awhile and found one through AutoNation. The whole staff were very helpful and kind, very nice company to work with and would recommend them to anyone. | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Matthew MichaelKeemia is awesome. I live in Colorado Springs and she made the process simple and easy so once I arrived at the dealership she had everything ready to go and seamless so I could get back home with my new truck. Thanks! | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Alexander VargasKeemia was the best, extremely friendly and reached out to me very quickly got me an appointment and I left with a beautiful truck same day! Thank you keemia | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Holly Hutter***STAY AWAY FROM AUTO-NATION*** If I could get on the rooftops and shout this, I would…Do not buy a vehicle from ANGEL TORRES or AUTO NATION. As a salesperson all you have is your word and his word means absolutely nothing. Customer Service is everything for the reputation for any company. We recently purchased a Brand New 2024 Ch | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Tateross12***STAY AWAY FROM AUTO-NATION*** If I could get on the rooftops and shout this, I would…Do not buy a vehicle from ANGEL TORRES or AUTO NATION. As a salesperson all you have is your word and his word means absolutely nothing. Customer Service is everything for the reputation for any company. We recently purchased a Brand New 2024 Chry | Read Full Review7/17/2024 12:00:00 AM | DealerRater
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★★★★★ B WNot a single employee in this establishment is capable of doing their job and the professionalism is non existent. Worst mistake I’ve ever made purchasing a vehicle from Auto Nation. I’ve tried calling their headquarters to discuss the absolute lack of customer service with no return call. Recommend staying as far away from this co | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ OsloDave was awesome ensuring I was walking out the door with what I wanted. Thank you so much for the time and consideration spent in what I was looking for. | Read Full Review7/15/2024 12:00:00 AM | DealerRater
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★★★★★ Oslo QueenDave Stacy was awesome to work with. He was very patient and ensured all my needs were met when I walked out the door with my new Jeep GCherokee 4xe | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ Ann & Gordon AnthonyI took my Jeep Grand Cherokee in for service 7/8. I had concerns about the brakes and vibrations at high speeds. My service advisor was Ryan and he really listened to my concerns. He took me back to my car while they had the tires off and we talked to Darrin, the mechanic working on my car.They clearly explained the wear on my brakes | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ Lynn WelkerIf you are looking for a vehicle, do yourself a favor and don’t stop here. Turn around and go basically anywhere but here. It is the worst customer service I’ve ever had. Probably in my entire life. After expressing interest in the car the day before, with a plan to test drive after the safety check, we got there and someone else was | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ Raul TorresExcellent fast service, Ryan addressed my concerns on my Ram 3,500, the best service | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Phoenix NimzCarson Ziegenhagen is a Rockstar! I sold my car to him, personable, knowledgeable and fast process. Sales person James Slife saved the day, providing me documents I forgot to get for DMV in a pinch! 10 out of 10 recommend! | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Alejandro VillBest experience for a first time buyer everthing was smooth and easy. Thank you James Martinez. | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ AkzorzThe staff here was super helpful, not pushy at all and were willing to spend the time with me. They had a great selection of vehicles and the QR codes on the car windows made looking up additional info about them a breeze. | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Lisa SmidtDealer held the vehicle we wanted until we got back in town. Easy to deal with... they gave us the bottom line price on a Ram 2500 (well below sticker price) and a fair trade in value. Salesman did not pressure us and was very knowledgeable of the new truck features. | Read Full Review7/3/2024 12:00:00 AM | Google
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★★★★★ Joseph MuscaThe service advisor Ryan was professional, thorough and accurate as to his estimate of work. The mechanic's work was complete and I received my Jeep on time. Many thanks!! | Read Full Review7/3/2024 12:00:00 AM | Google
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★★★★★ advondrak1Everyone at the dealership was very kind and helpful. Lauren was our salesperson, she was amazing very outgoing and knowledgeable. We will definitely be back for future purchases! | Read Full Review7/3/2024 12:00:00 AM | DealerRater
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★★★★★ matt.aufdembergeMan was it a coin-flip on if I'd recommend this dealership. I saw a vehicle online. I drove it. I liked it. I proceeded with the purchase. There was a trade-in involved. The whole process took five (five!) hours between getting paperwork readied and the trade valued and the inspection completed and the maintenance refreshed. The vast | Read Full Review7/3/2024 12:00:00 AM | DealerRater
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★★★★★ Jacob VarozI scheduled an appointment to get an oil change, have them check my batteries and diagnose the check engine light. I took my truck in on May 17th and they didn’t even look at it until May 23rd, the service advisor Ryan told me it was good to pick up on May 24th. When I went to pick it up the other guy I checked out with told me the | Read Full Review7/3/2024 12:00:00 AM | Google
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★★★★★ Samantha WalkerHad a great buying experience at Auto Nations! We got our questions answered and found our truck in the same day! | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Scott MurphyHail of recent killed my last baby. So went looking for a new one. I happened upon my insurance website and saw the perfect one. Went to buy it and was told it just went to auction. Not being deterred by this info, Ms. Keemia Shirvan immediately took me unde her wing and set out to find me a replacement. Being a truck driver I have v | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ c74losMy wife & I went in to look for a vehicle for her I had requested pricing on line for a vehicle Carlos Holguin responded very quickly where other dealerships that day responded hrs later He showed us some options We decided on a 2014 Chevy Equinox Than we met with Nura for the paperwork The easiest buying experience I have ever had C | Read Full Review6/27/2024 12:00:00 AM | DealerRater
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★★★★★ James BetsonThe service department was terrible. I made an appointment to have my Jeep looked at for issues in the front end. They kept the Jeep overnight and then told me the issue was the steering stabilizer. I authorized the repair and as soon as I picked up my Jeep I had the same issue. The steering stabilizer did nothing to fix the issu | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ dennis wolfBought a 2021 used truck less than a week ago. The truth is coming out that they clearly didn't look over the truck and didn't do even the smallest things you would expect from a dealer. empty windshield fluid, old wiper blades. A/C really needs a recharge. And now the truck was overheating on me yesterday under very normal, casual u | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ Cella YSon bought a truck there with the agreement that they would replace the windshield. 6 weeks later and nothing. Sometimes passed to voicemail to someone “who is in charge of that” who doesn’t return calls. Sometimes passed to general manager who also doesn’t respond. He has also spoke to sales person who relayed information to reach | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ Cindy PilgrimAbsolutely AMAZING service!!!!!!!! It's actually FUN to get service here. I travel all over the USA, and the personal kindness from these folks is profound! | Read Full Review6/22/2024 12:00:00 AM | Google
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★★★★★ Erik CampbellSara and the team took great care of me even after I made a scheduling error. Excellent service. | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Kim PhelpsI dropped off my car Thursday morning, had an appointment Friday morning. I was told that the problem with my car would be found by Monday or Tuesday. It was not. On Wednesday I reached out and was told that the person working on my car was in a training. Also I was told that they were very short staffed. I finally was told what was | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ David TGen manager sold the vehicle to another customer even though we has a signed contract. Explanation was that the customer was looking at the truck before the contract was signed in person and they were taking dealer financing (higher interest) they had first right if refusal. Not a good business practice and very poor customer service | Read Full Review6/17/2024 12:00:00 AM | DealerRater
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★★★★★ Bob CortezSarah did great job. Very helpful, friendly and professional. See you soon. | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Tim BrothersGreat team to work with - very happy with my purchase | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ mjondenverNot only was the staff friendly and knowledgeable about the cars they sell, but they were also empathetic, respectful and helped me get the exact car I wanted for a price that was more than reasonable for my budget! | Read Full Review6/7/2024 12:00:00 AM | DealerRater
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★★★★★ NoirTheir service dept is the worst have to leave your car for 3 to 5 days just to get an evaluation on whats wrong with it even when you tell them the problem. Bought a vehicle from them. They really dont care about you and the paper work is still not in to DMV and its been 3 months. Wont buy here again. I did try to call your manager w | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Hugh MFinally my faith in Autonation has been restored. After visiting a different dealership in the same network, which was "branded" for my model of vehicle, and sometimes waiting for several days before they even put my car up on the rack...this Autonation finished an oil change, tire rotation, and inspection within hours...even though | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ david hollowayMy experience with Marco was only positive. He answered my questions, responded quickly and exuded professionalism. I would both recommend and work with him again. Thank you Marco. | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Joe HolgersonBad!! Service writer was not interested in my explanation of the problem and when i Kept explaining the problem he became combative. Only possible solution to the problem was to leave the vehicle with them for TWO weeks so they could talk with engineers at Jeep. Reason for leaving vehicle for two weeks is because they needed theVIN | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ Steve ShieldsGreat customer service, Sara was Professional & friendly, a pleasure to work with. | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ Brandon MExperience the thrill of shady used car sales tactics at a big dealer. The salesman was quick and responsive and great to deal with. I was passed off to General Sales Manager Jacob Williamson to finish the deal and send all my buyers info which I did immediately. He was helpful until he found a way to make a little more money. He | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ IszczyrbaExtremely knowledgeable and friendly dealer. I have bought over ten cars in my life and it was the best dealer I ever met. | Read Full Review5/29/2024 12:00:00 AM | DealerRater
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★★★★★ Dan JonesHey happened to have the Ram pickup equipped the way I was looking for and at a reduced price that I could live with. Nathan my salesman was quick to answer questions and we made a deal on the phone pretty quickly. | Read Full Review5/27/2024 12:00:00 AM | Google
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★★★★★ Jennifer HolmanYou can buy a brand new dodge 3500 roti app bells and whistles worth over $110k. But... can not get it on the day you want, they had three days.. .And they prioritize instead of giving their paid buyers the truck, you have to wait. Sales is priory. Dad but true | Read Full Review5/25/2024 12:00:00 AM | Google
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★★★★★ Katy PassafiumeI worked with Lauren Martinez and she was wonderful! Very educated, professional and just very easy to work not just with us but for is as we were a little complicated but she handled it wonderfully. Thank you Lauren and team! | Read Full Review5/24/2024 12:00:00 AM | Google
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★★★★★ Tobi BarbreDid a courtesy check up on my Jeep - quick turn around and friendly employees | Read Full Review5/23/2024 12:00:00 AM | Google
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★★★★★ purecustombuildszacEveryone at AutoNation was super helpful, knowledgeable and a pleasure to do business with. We showed up late to sign paperwork and both our sales person and finance person waited for us. | Read Full Review5/19/2024 12:00:00 AM | DealerRater
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★★★★★ Brian MarshakJarrett helped my family and I, and offered one of the best customer service experiences I have ever had. The service on my Jeep was done well and the wait time was short. 5 stars, and thank you again Jarrett !! | Read Full Review5/18/2024 12:00:00 AM | Google
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★★★★★ B WFive stars for the GM and service department. The salesman, finance, and other departments are highly questionable. I’ve contacted them on numerous occasions to make sure my payments are set up - zero call back. Don’t use the salesman Carlos and frankly go somewhere else. The GM and Service department are the only thing holding thi | Read Full Review5/18/2024 12:00:00 AM | Google
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★★★★★ Chloe WilkersonWouldn't recommend Autonation as a whole. Our salesman was great, but at the end of the day Autonation is a scummy company. Purchased a truck from there at 175,000 miles 4 years ago for 9k, got totally screwed over on the truck and were fed nothing but excuses by them. We decided it would be interesting to see if they would take back | Read Full Review5/16/2024 12:00:00 AM | Google
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★★★★★ Sarah SkinnerIt's impossible to get ahold of anyone at this location. The call center that you reach when you call the number struggles to connect you with anyone. When you get connected, you get a voicemail. I have left 4-5 voicemails without a single callback. I'm trying to schedule service! I'm sure the sales side is extremely responsive, | Read Full Review5/16/2024 12:00:00 AM | Google
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★★★★★ roadgodSara, my advisor was amazing. She was informative, helpful, and professional. She provided the best customer service that I have received in a long time. Dave was the technician that performed the work and he made the truck drive the way it used to. Thank you to everyone involved. | Read Full Review5/15/2024 12:00:00 AM | DealerRater
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★★★★★ Becky HurstCollin did an amazing job considering my not-so-awesome circumstances. He completed my work earlier than expected which was an unexpected surprise and let me know what he did and what to expect. His expertise went above and beyond, which was a relief from the headaches of two other shops and dealership prior. I only took one star, n | Read Full Review5/15/2024 12:00:00 AM | Google
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★★★★★ James SpinuzziWent in for service. Had a coolant leak. Replaced the thermostat and water pump. Worked with my warranty and made it seamless. Missed the leak itself and promptly replaced the radiator as well. Was very pleased having my truck fixed and back in good working order. | Read Full Review5/14/2024 12:00:00 AM | Google
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★★★★★ Robert JohnsonAlways nice people, and quick efficient work?? | Read Full Review5/13/2024 12:00:00 AM | Google
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★★★★★ Frank MAaron Dale was the BEST salesman I have ever had. He is so genuine, so humble, patient, and more! I leased a brand new Grand Cherokee 4XE and was the most easiest transaction known to man. I highly recommend you all to ask for him, he treated us like royalty, to be honest. | Read Full Review5/11/2024 12:00:00 AM | Google
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★★★★★ Isaac OrtizI had a great experience with Carlos Holguin! He was friendly, helpful, and took the time to make sure all my questions were answered and that I was in the know every step of the way. In the end not only did he help me to purchase the car that I loved, he filled me up with a full tank of gas! Ten out of ten stars, and I would reccome | Read Full Review5/10/2024 12:00:00 AM | Google
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★★★★★ Layna StormI bought a Jeep Renegade on April 29th. Windshield was broke and was promised a new windshield as it is a safety hazard that same week. Have not received a call from the glass company or from the dealership. Have emailed the sales rep we worked with twice and have heard nothing back. I guess once they have a sale you are nothing! | Read Full Review5/10/2024 12:00:00 AM | Google
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★★★★★ Vanessa Harrounthey were so kind to me and my dog and great car service | Read Full Review5/8/2024 12:00:00 AM | Google
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★★★★★ Josue Huerta CaballeroMike, James and Nura made the experience great, James really went above and beyond to make the sale happen. If I buy another car, it’ll definitely be here at this location with this team. | Read Full Review5/8/2024 12:00:00 AM | Google
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★★★★★ Zoe Dean-SmithMy Jeep wouldn't start. I checked the battery, which was okay. Figured out that it was probably the starter motor. Booked the vehicle in for an appointment on Thursday and had the vehicle towed to AutoNation on the day before the appointment. When the vehicle arrived, the service manager called me to say that the car started first ti | Read Full Review5/8/2024 12:00:00 AM | Google
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★★★★★ Jay BurrisThey have been trying to ask me how my service was through text, I sent an email and a text back with no response. Their customer service is poor and the value in the service they performed is poor. They added a $41 fee to my inspection without telling me and when there were no hazardous fluids to remove with the service I had perf | Read Full Review5/8/2024 12:00:00 AM | Google
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★★★★★ Raymond HainAbsolutely reliable and friendly service. This team went above and beyond to fix my Rubicon Gladiator with a quick turnaround that made my life easier. The Jeep runs like a dream again! | Read Full Review5/6/2024 12:00:00 AM | Google
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★★★★★ Katherin ViscarraBad customer service from the service department. Never in this location again. | Read Full Review5/3/2024 12:00:00 AM | Google
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★★★★★ Denver GirlWORST COMMUNICATION AND CUSTOMER SERVICE. Wish i could give a zero star. I highly recommend you go elsewhere to get your vehicle serviced. I dropped off my jeep at 8 AM, heard nothing from this shop so by 11:20 i used their text service to request a status update. I got no response. So at 12:20 i called the services dept. and so | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ Divo CatozzoDO NOT USE THESE LIARS AND THEIVES! I talked to someone in the service department about a repair that I needed before bringing my car in. I explained the situation in detail. They said that they had just done that exact repair for another client and the estimate was between $850 and $1250 - so I scheduled the appointment. When I got | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ Dan JohnsonDealership was great to work with. Carlos was great and very responsive to my requests being I was buying out of state. So Carlos gets a 5 star. However, the financing and the 3rd party set up with Maverick took 1 entire week to finish the deal which was frustrating. Other than that…hope I love the car. | Read Full Review4/29/2024 12:00:00 AM | Google
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★★★★★ John HillmanThought they were doing a good job, but they were the last ones to change my oil and I had to use a breaker bar to get the bolt out of the drain pan as I am changing it myself. Plus the cover over the oil pan was missing a bolt…. | Read Full Review4/28/2024 12:00:00 AM | Google
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★★★★★ J MobiusLarry and Ryan took good care of my truck and did a tremendous job taking care of the warranty part | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ B WesleyGreat customer service. Would recommend working with Carlos on any and all future purchases. | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ Scott OwensPleasantly surprised at a great interaction with the Parts Department today. I spoke with John, I think. He was friendly and had my past set aside for me when I walked in the door. Whomever I spoke with at the counter was friendly, too. And the parts was right about what I would have paid by ordering from Amazon. Overall, a good expe | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ Vlad KI had very good experience with Jason, Kevin and Emily. The buy out estimate was very accurate. Guys were fighting for the interest rate and won! The car is awesome, like it. I found prices and discounts very reasonable and attractive. Highly appreciate business with you guys. Would definitely return for additional needs. | Read Full Review4/22/2024 12:00:00 AM | Google
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★★★★★ B WesleyUpdate: I have called for two days now with no return call and sometimes zero answer. I unfortunately made the idiotic decision to purchase a Dodge Ram from this dealership this weekend.. Let the record state: I don’t think Carlos is at fault for the awful experience I received from this dealership but I don’t feel I got the truth a | Read Full Review4/22/2024 12:00:00 AM | Google
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★★★★★ B WesleyI unfortunately made the idiotic decision to purchase a Dodge Ram from this dealership this weekend.. Let the record state: I don’t think Carlos is at fault for the awful experience I received from this dealership but I don’t feel I got the truth about this truck. The lack of information and communication regarding each vehicles hist | Read Full Review4/21/2024 12:00:00 AM | Google
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★★★★★ Jimmy ArchuletaDropped my truck off to have some issues diagnosed. They got to it quickly. Collin was extremely communicative and helped get my problem resolved. Overall very good experience. Thank you. | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Alex CandiaThis place is a scam. Made a big mistake buying a truck from these guys. It's been 4 years and they are still trying to scam me out of money. There are many reputable used auto dealers in the denver area. | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Trevor WattEasy to schedule and responsive service. | Read Full Review4/17/2024 12:00:00 AM | Google
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★★★★★ Loren BarnettVery good experience and strong communication. We found the car we wanted online and they made the process easy from there. Nice people at every level that we dealt with, especially the sales rep, Mariyah. | Read Full Review4/16/2024 12:00:00 AM | Google
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★★★★★ Chrissy PerkinsCarlos is a great car salesman! No high pressure sales, he just cares that you are happy with your vehicle! Go in, ask for Carlos! Financing group was also great to work with! Thank you, Nura!! | Read Full Review4/15/2024 12:00:00 AM | Google
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★★★★★ Jacque AndersonAlways professional and on time! Never pushy on sales only recommend what is needed. Glad I deal with this shop. | Read Full Review4/15/2024 12:00:00 AM | Google
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★★★★★ Kevin ScottBuyer BEWARE once they get you to buy they disappear. Spent $78,000 with them on 2/9/24 I still do not have my permanent plates because they sent my info to the wrong county. I have a recall and they have yet to schedule me for repair and my insurance company is telling me to get it fixed ASAP. I told them I have issues with the car | Read Full Review4/15/2024 12:00:00 AM | Google
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★★★★★ Falcon LukeSalesman Luke is awesome super cool definitely no pressure. Also finance person John was wonderful and got us best deal | Read Full Review4/14/2024 12:00:00 AM | Google
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★★★★★ Kat PerezIf you come to buy or change your car, just look for Angel Torres, he is very good, attentive and will help you get what you want! | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ michael GoldsberryI purchased a corolla from here, gave them the money. they did not send me my license plates as was agreed upon. Have called numerous times and left voice messages with my issue and contact information. They will not return my calls or provide any further customer service after they took my money. When a business is paid to provide a | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ Marvin Grosz IIIMy salesmen was good, the finance team was great, this is the 3rd or 4th vehicle I have bought from AutoNation. 2022 F350. It will also be my last. Test drove my $50k truck on a Monday, signed my title over and gave a cash down payment on Monday signed papers. I stressed to everyone I talked to that the truck was filthy and I wante | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ Kevin PiperAaron is the best. Third vehicle from him and each was stress-free and great experience. KP | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ susan hortonOver the years I have purchase 5 Grand Cherokee's for myself and family members. 4 of these from Southwest Jeep. I recently took my latest jeep in for a check up, was in and out of there in about an hour. Thank you for the quick service! I love these vehicles! | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Scott MillerTerrible. After trying to work with Nura last year almost nothing was solved. A new bumper was installed and started falling apart pretty much the next week. Along with other electrical issues, they said I had to leave my car again to have those fixed, meaning hundreds more in ubers to get to work, after already doing that for the bu | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ Lori AlliprandineJarrett did an excellent job explaining what all needed to be done to my SUV, besides the oil change I went in for. As I waited for my car I went to the front desk to see if they could help me with my key fob. I wasn't sure if I needed a battery or something else. Adam and Heidi were helpful and friendly and well lets just say you le | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Michael PriceA big shout out to Aaron, he was the best person to work with. He understood what i needed. Thanks for getting things done. | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ Joe.dupont1962Very professional made you feel at home. Alex the GM and Luke the salesman answered all our questions | Read Full Review4/1/2024 12:00:00 AM | DealerRater
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★★★★★ Eric PiperGreat experience. Stress free. Bought a car and it was a positive experience. | Read Full Review3/26/2024 12:00:00 AM | Google
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★★★★★ J TI brought in my 2023 Jeep Compass with the FCW and ACC not working. It turns out that I had covered the the front radar sensor with a license plate. There were no restrictions mentioned in the owners manual or by the dealer as to where or how to mount the front license plate. When I dropped it off at the dealer they checked the dia | Read Full Review3/26/2024 12:00:00 AM | Google
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★★★★★ Brendan CoghlanI had my car in twice, for a total of 5 weeks in the shop, over calendar 7 weeks for repairs to be done. Initial symptoms were oil drip, clunking/squeaking suspension, and check engine light. On the first visit I had an appointment and when I arrived I was told it would take 2-3 days for them to get to do a diagnosis. No advance warn | Read Full Review3/24/2024 12:00:00 AM | Google
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★★★★★ Dennis PageThe service team. Did really good.It was during the snowstorm and I wouldn't have known any difference.I dropped it off the night before and picked it up after the storm.Thank you very much | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ Kristofer BouchardI just want to say I am very impressed with the service from this dealer and how helpful Carlos and Angel were. My significant other and I flew from Tucson to pick up a 2012 Altima Coupe 3.5 SR. I wanted this car for so long and I finally found my unicorn. Didn’t have to negotiate or beg the dealer to hold the car for me, they held t | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ Nathan ShriverThe dealership advertises incorrect towing capacities. BEWARE and do your own research! They've been unhelpful in coming to a resolution on their fraudulent listings. | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ Colton LockI will definitely not but another vehicle from Autonation. The sales team was rude when I purchased the vehicle 4 years ago. Whatever, I let it slide because I wanted the truck. Now, 4 years later, I have had the truck in for service a handful of times and their service department sucks. 3 of 4 times they have sent me home with u | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ Alex FountainVery professional and got the job done right the first time. | Read Full Review3/20/2024 12:00:00 AM | Google
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★★★★★ Ivan FrankService review: Jarrett and Sarah are both the sweetest, most thoughtful, professional and buttoned up advisors we've ever dealt with and we got to dealerships across the US. Everything was done in a timely manner, no hard upsells, constant communication, pictures of car condition at intake, etc. From looking at the parts department | Read Full Review3/20/2024 12:00:00 AM | Google
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★★★★★ Colton LockI really wish I didn't buy a car here. Check my reviews - I mostly post positive reviews but felt like I needed to share here. Sales was OK. Service is so bad. They screw me over every time I go. Mix up appointments, not complete on time, extra charges. Worst of all, I purchased a extended warranty for my vehicle and they would | Read Full Review3/20/2024 12:00:00 AM | Google
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★★★★★ Mari SunI was met with polite, helpful assistance from Aaron Dale and Jonathan Cole, as well as from the front desk lady. They weren’t pushy or prideful, but they helped me find a good deal on a new car and they treated like a respectable customer rather than someone to prey on. Loved doing business with this dealership! | Read Full Review3/19/2024 12:00:00 AM | DealerRater
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★★★★★ Michael HoffmanOut of probably 40 car purchases over my life, this has to be the worst dealer experience to date. There is not enough room to accurately describe the horror of the experience, but the highlights were: I had an appt for a cash purchase, yet they made me sit for 1 hour and 20 minutes before gracing me with their time to process the t | Read Full Review3/19/2024 12:00:00 AM | Google
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★★★★★ Rocio Ruizam writing to express my extreme disappointment with the customer service I recently received at your dealership. I visited your establishment with the intention of purchasing a car. However, I was taken aback to discover that the price had been changed without any prior notice. Despite the unexpected price change, I proceeded with | Read Full Review3/19/2024 12:00:00 AM | Google
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★★★★★ Kenneth WeberRyan was great and made sure to check-in regularly. Work got completed earlier than anticipated and the quality and service for my transmission repairs was excellent. | Read Full Review3/17/2024 12:00:00 AM | Google
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★★★★★ Rebecca UlrichThe people were VERY friendly and helpful they work with you to what you’re able to afford I would recommend this place if you need a new car I was super excited to get into something newer THIS PLACE IS AWESOME AND THE PEOPLE THAT WORK HERE??I give a 5 star. | Read Full Review3/13/2024 12:00:00 AM | Google
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★★★★★ Danielle StewartHighly recommend making this your go to dealership! From sales to service, they don’t miss a beat and make the process as easy as possible for you. | Read Full Review3/13/2024 12:00:00 AM | Google
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★★★★★ emil luzaThe service was great. The technician went over what they found and explained it well. I loved finding a duck in my jeep once the repair was completed! | Read Full Review3/9/2024 12:00:00 AM | Google
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★★★★★ Jackie UriosteRyan was awesome and made sure I knew everything going on. | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ karely cardenassHad a wonderful experience. Everyone was super helpful super nice. Luke was amazing with helping me with everything. Would recommend anybody to buy a car from here | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ J YellaHad an amazing experience purchasing my new vehicle. The sales associate Angel was very knowledgeable, friendly and patient. The GM Alex was very friendly and was able to locate the vehicle I purchased at a different autonation. He was able to get it to his location. The finance Arie was a wizard when it came to financing the vehicl | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ Pete MedinaGreat customer service, fast work, very good experience overall. | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ mike nelsonI went to another dealer without doing an adiquite search of reviews. I then found “Dealer Rater” online as a dealer review source. I selected AutoNation SouthWest (Denver area) because their reviews were the highest in the last 12 months of the eight dealerships that I reviewed. I asked for Colin as my service writer. I felt he was | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ Mikel.nelsonFirst, I would recommend checking multiple reviews, try to filter for service or sales, check dates of reviews-how current are they. I thought I had done this and originally went to Perkins in Colorado Springs, CO. For: *a check engine light that referenced the EGR cooler valve *a dash warning light at start up to “service electronic | Read Full Review3/8/2024 12:00:00 AM | DealerRater
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★★★★★ Gary CI have tried every other means of getting this issue resolved, but this is my only remaining option. Sales will leave you hanging with a lemon. Mariyah sold us a Ford, and it had major electrical issues within 25 days of our purchase. AutoNation Ford did the work up and found the problem, but they needed Mariyah to approve since it w | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ Gary CI have tried every other meana of getting this issue resolved, but this is my only remaining option. Sales will leave you hanging with a lemon. Mariyah sold us a Ford, and it had major electrical issues within 25 days of our purchase. AutoNation Ford dis the work up and found the problem, but he needed Mariyah to approve since it was | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ Tino PuenteColin my Technician was great he help alot | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ James DisneyThe vehicle I had been looking at was there and the price was as advertised. Huffy was a helpful salesman. Throughout the process everyone was helpful and I felt well taken care of | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Shelly BedoreSold my son's car. Very positive experience! My sales person ,Carson was very friendly and professional! Alex Ertel, the General manager, introduced himself, which made a great experience. They even gave me a ride home in a new Dodge Challenger! | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Katlyn MittanSales team was phenomenal.. however financial part was stressful. Making me never want to buy a vehicle out of state again. | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Nicolas HiltonBought a truck and have had nothing but problems. Thank god I bought the warranty. Service dept sucks at communicating and gives nothing but empty promises. I would love to hear from the service department manager or a gm, I’ve been dealing with this hassle for months and there seems to be no light at the end of this very annoying an | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ RobertThis is my third vehicle purchased at AutoNation. Best in all categories. Thumbs ?? | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ Justin FriezeLove the truck. HATING the experience. I have gone back and forth with this location since the day I bought the truck (Dec 27th). For starters - I came in at 3, and sat there until 8 because they were trying to get some repairs done so that i could sign the paperwork and go.. only problem is the shop closed at 5. So basically I was s | Read Full Review3/1/2024 12:00:00 AM | Google
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★★★★★ mikeWhoever oversees this dealer or region should be terminated and banned from operating in the car industry in any form. The worst dealer experience of my adult auto buying experience. Not enough space to provide all details, but please save yourself significant braindamage and avoid this dealer at all cost. Oh, on top of the horrible | Read Full Review2/26/2024 12:00:00 AM | DealerRater
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★★★★★ tonlynn1They have a great selection of vehicles and they are nicely priced bi recommend people go there first | Read Full Review2/24/2024 12:00:00 AM | DealerRater
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★★★★★ Richard LetoMaryna was great. I’d recommend her to anyone interested in a Jeep. | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ Amy McBrideOur service was amazing. Ryan knew what was going on with the car and was able to work with our warranty and have our car back WELL BEFORE the time promised. His knowledge, experience and customer service are unmatched. Ryan’s communication and commitment to the customer is apparent and appreciated beyond measure. Everyone we talked | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ DWellserThe entire experience with Autonation Jeep Southwest (Littleton CO) was a great experience - and I rarely say that when it comes to buying a new vehicle. From the sales agent (Aaron Dale) to the finance guru (Ari Friel), the interactions were not only very professional, but with lots of great humor, and personality. Both had us feeli | Read Full Review2/21/2024 12:00:00 AM | DealerRater
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★★★★★ Lannie MeyersI have had great experiences at this AutoNation dealership in the service department. Everyone has always been kind, professional, and helpful to me. I appreciate Ryan especially in how he dealt with my car and provided excellent service. | Read Full Review2/19/2024 12:00:00 AM | Google
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★★★★★ Justin FriezeLove the truck. HATING the experience. I have gone back and forth with this location since the day I bought the truck (Dec 27th). For starters - I came in at 3, and sat there until 8 because they were trying to get some repairs done so that i could sign the paperwork and go.. only problem is the shop closed at 5. So basically I was s | Read Full Review2/19/2024 12:00:00 AM | Google
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★★★★★ Melody MudGreat service, great product. Happy customer :) | Read Full Review2/18/2024 12:00:00 AM | Google
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★★★★★ Mile High AnglerColin is the best service advisor! | Read Full Review2/12/2024 12:00:00 AM | Google
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★★★★★ Kylia “Mizz KK” LampkinThe process is always long but Aaron and the staff was amazing at helping me get into a car asap | Read Full Review2/11/2024 12:00:00 AM | Google
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★★★★★ Maxx PhillipsMy sales guy Luke was great. Very responsive.. Truck had a small issue the next day but was able to get fixed in 15min. | Read Full Review2/11/2024 12:00:00 AM | Google
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★★★★★ Linda BAlways so informative on car care! The staff is great! | Read Full Review2/10/2024 12:00:00 AM | Google
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★★★★★ skialpineThe staff at AutoNation Southwest were honest and worked hard to make a sale. Salesperson was outstanding and wasn’t pushy. Took time to answer our questions. | Read Full Review2/10/2024 12:00:00 AM | DealerRater
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★★★★★ Natalie RaberLet me start by saying my car buying experience was not good, mainly due to the lack of responses to my questions from my "sales person" in the days and months after buying my car. I pretty much had to beg this guy to help me with simple questions. It was clear to me that the initial sale was his only concern. Now, months later, m | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Charger BdsWhat a terrible place to to business with… - interested in a pickup, told Angel I was from 12 hours out of state, he kept insisting I “pop in” … well we know that’s not possible. - asked for some more info on the vehicle being there was only 4 pictures online, he sends me terrible videos and tells me there is “nice new tires” on the | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ S QuintaRecently purchased a 2500 Dodge Ram. This was the quickest car buying experience ever. Maybe an hour? Service was great and my husband loves his new truck | Read Full Review2/7/2024 12:00:00 AM | Google
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★★★★★ Jason SalterExcellent service and great communication! We don’t take our Jeep’s anywhere else!!! | Read Full Review2/7/2024 12:00:00 AM | Google
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★★★★★ Sue ParksDon’t walk away but run from this dealership! The service manager was the worst. My daughter brought in her Jeep because it was overheating. They told her that they couldn’t work on it until she replaced the batteries. The cost was $1,000.00.. The battery had previously been replaced and was under warranty. We returned the battery an | Read Full Review2/5/2024 12:00:00 AM | Google
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★★★★★ Bere2006Aaron Dale and the entire team there were great. Loving our new Jeep Grand Cherokee. | Read Full Review2/2/2024 12:00:00 AM | DealerRater
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★★★★★ Berenice LopezGreat experience. Aaron Dale made us feel so welcomed! Thanks for helping us find the exactly what we are looking for!! | Read Full Review2/1/2024 12:00:00 AM | Google
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★★★★★ Jason StewartService has always been great. However, last time came in for an oil change. Oil was spilled and pooled on top of the engine, which took some effort to drain and clean up, as it wasn't easy to reach . Also, when they checked the cabin filter, the tech did not push it back in all the way. Allowing the burning oil smell into the ca | Read Full Review2/1/2024 12:00:00 AM | Google
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★★★★★ Joel CrowleyMy service rep was very friendly and knowledgeable. | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Jena CrawfordWe absolutely love our Ford Expedition. Our sales rep Mariyah was amazing and was so helpful. | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Corinne GoedeI was experiencing an issue with my vehicle 2 days before my 3 year warranty was up during my 4 year lease. I couldn’t get in until a few days after my warranty was up. They said it would be $250 to diagnose the problem, it would take all day for a diagnosis, they couldn’t tell me if they would honor the few days that had passed afte | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Garrett HallJames Martinez had great communication and was awesome help when looking at a Used 2010 Subaru. The vehicle wasn’t exactly what I was looking for and had a few items that still needed attention as it had recently been traded in so I went with someone else. Low pressure sales, Showroom was very inviting and the AutoNation teams hospit | Read Full Review1/28/2024 12:00:00 AM | Google
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★★★★★ Maria MonteverdeAaron was nothing but exceptional! Very happy with the purchase. Definitely go ask for him! | Read Full Review1/24/2024 12:00:00 AM | Google
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★★★★★ Lindsey WolfDo not buy any type of car here as they sell unlawfully. Bought a 2021 jeep compass. Wasn’t asked to show my proof of income. After telling me I couldn’t afford a Honda that I wanted which was 5 years older than the compass. They had me look at a brand new jeep to loan. After they said I couldn’t have that. They gave me their Jeep co | Read Full Review1/24/2024 12:00:00 AM | Google
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★★★★★ Tim WalshMost of the time, great customer service. Sometimes, they got employees that a t like they have better things to do in the service department. | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Uli KunkelNeeded recall and warranty work done on my Jeep. Could not be happier with the service provided by Colin, Jake, and Carver. Treated me like a friend / family and took care of me. Lots of Jeep dealers in Denver. Happy I found mine on the first try! Updated to say Jarrett and the team treated me like family once again. Thank you! | Read Full Review1/19/2024 12:00:00 AM | Google
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★★★★★ stevepamgunnI have never had such a horrible experience dealing with this dealership post sales communication. Left several messages for GM Rich was not ever informed of his full name ever and never received a call back ever. Matt informed that he had called me back on 1-17-2024 but neither of our phones had a voicemail message so who to believe | Read Full Review1/18/2024 12:00:00 AM | DealerRater
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★★★★★ Larry MillerWent to sell my old car. Was told they would provide a ride home. When the time came they refused to do so. Car was old and not worth much so I think I was treated accordingly. It’s annoying that they wouldn’t follow through with their word. | Read Full Review1/16/2024 12:00:00 AM | Google
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★★★★★ Brambo ParentNot very happy with these guys. I bought a 2012 Silverado on December 4. Took it for a test drive. Drove fine. I decided to purchase the vehicle and they tried to sell me an extended warranty for 4500. I declined and then they offered the extended warranty for 3100 which I decided to purchase. As I was driving home after I bought the | Read Full Review1/16/2024 12:00:00 AM | Google
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★★★★★ blairhayesGreat pre sale experiance. Terrible post sale communcation. I sent several emails and left messages for the GM Richard Battista to address the lack of response I was receiving and did not respond either. I guess it is true what they say about it starts at the top. I had to contact corporate to get him to contact me and when he did he | Read Full Review1/16/2024 12:00:00 AM | DealerRater
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★★★★★ Lydia McCulloughMike Huffman is the man you want to speak with when you go in! He's amazing! | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Fernando RamirezThe staff was friendly and helpful. They checked everything I asked for and the work was done in a good amount of time | Read Full Review1/12/2024 12:00:00 AM | Google
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★★★★★ Joe MontgomeryLiars, thieves, and crooks. They will tell you whatever lies they can to convince you to buy. Once you complete the purchase and have questions or issues, no one is available or will assist you. They respond to these reviews with a general number and don't even reply or assist when you call the number. The dealership refers you to | Read Full Review1/12/2024 12:00:00 AM | Google
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★★★★★ Campbell ThomasMechanics were clear and helpful with what needs to be fixed on my car. | Read Full Review1/10/2024 12:00:00 AM | Google
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★★★★★ Tiffany MaestasI walked in without an appointment, just to get some numbers and see what my options were. I’ve had my heart set on a jeep wrangler for YEARS. I was greeted immediately, and was introduced to James Martinez. I told him my situation, and he got to work! He was knowledgeable, charismatic, and just a general pleasant human to be around. | Read Full Review1/9/2024 12:00:00 AM | Google
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★★★★★ Virlena McUneGreat experience! Jarrett and the rest of the guys are very helpful! | Read Full Review1/7/2024 12:00:00 AM | Google
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★★★★★ Victor RobertoDo not waste your time here. They are completely unmotivated to sell cars and it comes from the sales managers down. They tried to add $3,000+ in junk fees (paint protection, dent protection, tint, etc) that I did not ask for. Then they ghosted me when I asked them to remove the junk fees. Do yourself a favor and drive out Johnson A | Read Full Review1/7/2024 12:00:00 AM | Google
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★★★★★ JakeColin was great and even called to check in and make sure my car was still running well. | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ JamesFriendly staff and nice selection. Prices are also somewhat fair compared to other dealerships, however prices on used vehicles are non negotiable. | Read Full Review1/3/2024 12:00:00 AM | Google
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★★★★★ Joshua EntrekinVery easy service process. Everyone was very friendly and helpful in discussing options for getting my service done. | Read Full Review1/2/2024 12:00:00 AM | Google
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★★★★★ William DraskyOur buying negotiation was quick and painless. Our salesmen was very helpful and professional. The closing was very fast. | Read Full Review1/2/2024 12:00:00 AM | Google
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★★★★★ Carletta BarleyHow horrible two weeks and no answer this dealership is the worse I took a key fob in when I dropped off my car and when I came and picked up my car they didn't give me my key fob back it is a Chrysler Town country a van with automatic doors and trunk and just the other day somebody tried to break into my car and damaged my car becau | Read Full Review12/29/2023 12:00:00 AM | Google
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★★★★★ Montgomery familyMy family and I have purchased vehicles from this dealership for 20 years; my previous review had been great, but that has ALL CHANGED. The new GM and support team are a JOKE. They will JUMP at the chance to meet you when you're buying- after that NOTHING. I had an issue and needed to speak to a manager for MONTHS; Nope, the entire | Read Full Review12/28/2023 12:00:00 AM | Google
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★★★★★ Nicolas HiltonJust recently bought a used ram 1500 from Angel in sales, he was absolutely awesome the entire time and continues to be nothing but incredibly helpful. He’s an awesome guy and if you’re planning on buying a car from this dealership I highly recommended him! | Read Full Review12/25/2023 12:00:00 AM | Google
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★★★★★ Kyle PittsBought a car with a broken radio and faulty thermostat, they upsold me on a protection plan that wouldn’t have even covered those parts, and made it a hassle to cancel the warranty. They only repaired the thermostat because I was in the 5 day return period, and I never got the radio. They gave the lenders an incorrect address AND ph | Read Full Review12/21/2023 12:00:00 AM | Google
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★★★★★ Mandi King SorleyGreat service. Fast and friendly and knowledgeable | Read Full Review12/20/2023 12:00:00 AM | Google
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★★★★★ Sulen SubramaniamLoved the total experience, Angel Torres my salesman was phenomenal and was the main reason that I was able to get the deal done. | Read Full Review12/16/2023 12:00:00 AM | Google
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★★★★★ Daniel PaddockWent above and beyond to make a great deal happen on my dream truck. | Read Full Review12/15/2023 12:00:00 AM | Google
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★★★★★ ManuelAngel T. was a great salesman. Very knowledgeable, extremely polite, and professional. He answered every question we had about his inventory and found us the perfect family car. We will recommend him and this location to our friends and family!! | Read Full Review12/15/2023 12:00:00 AM | DealerRater
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★★★★★ Carletta BarleySo disappointing I had my car in for a month for recalls and when finally done was just giving a piece of paper to sign and given some keys I was not returned my key fob or a new key fob to open any of my car doors and when I called to ask why they told me they had to see if it was covered. I drive a Town country(van) where my back d | Read Full Review12/15/2023 12:00:00 AM | Google
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★★★★★ Marcus PinilloWasted time and money towing car to dealership for my scheduled appointment. After stating car wouldn’t start & needs recall work weeks before, the dealership calls me after my car is towed in to say the don’t have equipment to fix car(they didn’t even look at the car) & won’t do recall & that I need to tow my car away. Now I’m spend | Read Full Review12/15/2023 12:00:00 AM | Google
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★★★★★ Scott DeNeiceService was quick. Communication on work to be done was efficient. | Read Full Review12/14/2023 12:00:00 AM | Google