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Jacksonville Chrysler Jeep Dodge

Jacksonville Chrysler Jeep Dodge

★★★★★(382)read reviews
11101 Nursery Fields Drive, Jacksonville, FL 32256
(904) 302-6206 Ask About Our Service Specials!

Service Hours

Mon: 07:00 am - 06:00 pmTues: 07:00 am - 06:00 pmWed: 07:00 am - 06:00 pmThur: 07:00 am - 06:00 pmFri: 07:00 am - 06:00 pmSat: 07:00 am - 05:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Jacksonville Chrysler Jeep Dodge

Jacksonville Chrysler Jeep Dodge is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (904) 302-6206 today to schedule your next appointment.

Our technicians at Jacksonville Chrysler Jeep Dodge are ready to help you!
Business Link Logo

Jacksonville Chrysler Jeep Dodge is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Jacksonville Chrysler Jeep Dodge today at (904) 302-6206 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Mythical Mountain
    Ryan Cowen took care of the situation for me immediately and that's why I always take my vehicle to your dealership when I need service> Thanks again Ryan! | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ steffen nelson
    Ryan Cowan is absolutley amazing. Calls when he says he will, keeps us in the loop on everything thats going on with our repairs. Ill stick with him for any service!! | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Craig Bowman
    If you plan to have your vehicle serviced here, be prepared for recommendations for unnecessary service. I brought my 2014 Durango in for an Electronic Brake System warning light. The technician identified rodent damage to a wiring harness and the recommended repair was over $6,000 for a new harness. To make matters worse, they we | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ natalie
    Jonathan was so great to work with. He explained all of our mechanical issues to us very throughly and answered all our questions. He helped us get a rental car even though he didn't have to just to ensure I was at taken care of since we had a newborn and the car was going to be in shop a few days. He made a stressful issue be a peac | Read Full Review
    5/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ Pjpb1522
    This dealership goes above and beyond!! The customer service and all the staff are amazing!! Would highly recommend | Read Full Review
    5/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ Rochieli Zanolla
    I’ve been a loyal customer of this company for years and have always done my oil changes at the same location since I bought my car. However, my most recent experience on May 19th was extremely disappointing. The day after the oil change, I noticed oil dripping onto my driveway, which is brand new. I also noticed that a yellow sealan | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Egberto Padilla
    My experience in shop is super Mr Ryan super professional thanks for your time and service | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ loftrim
    Michelle was an excellent service representative. She called to let us know when our vehicle’s oil change was done. | Read Full Review
    5/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ teri piper
    Has had our Jeep Cherokee for 6 weeks. Claimed they could not get part (after their technicians broke something else while fixing what we brought it in for originally- drive train). Could not get a straight answer on why part was taking so long- Jonathan did not call back with timely updates while our Jeep just sat there. Then once g | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Albert M
    | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Darren Carlson
    Great spot. Ho see Darren for a good deal in service | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ Kevin DeCraene
    Quick service, easy to understand explanation of the work and price. Quenita Donald was very professional and knowledgeable about the problem with my vehicle, scheduled an appointment quickly and got everything resolved!! | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ Zachary.kah123
    Service was excellent. Chris is a true asset to your company, he updated me regularly and went out of his way to get me taken care of. They also fixed my vehicle right the first time and returned it to me clean. Highly recommended. | Read Full Review
    5/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ Albert M
    As a person of color, to receive the amount of racist comments from there sales manager is unacceptable. I was simply trying to buy a car. I would be careful on who you deal with. Racism is unacceptable. | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ Ed Coyle
    Jonathan Birstock kept me informed and was very helpful in getting my issues resolved. | Read Full Review
    5/23/2025 12:00:00 AM | Google
  • ★★★★★ Helgy
    Chris Tamburri saved me from a group of students dressed like skeletons and made sure my car was in working condition. He even fixed my bicycle afterwards | Read Full Review
    5/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ Davidcountry5
    Service was excellent ,very happy ?? No complain at all ,very professional,I do recommend this dealership | Read Full Review
    5/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ Stacey Meseroll
    DO NOT buy a car from this dealership!! They are corrupt and sneaky! Stay away from Woli and if Reggi is doing your finance, you better read the fine print. They did a bait and switch in my last car deal and then tried to blame me for their SHADY under the table deals. You have been warned! | Read Full Review
    5/23/2025 12:00:00 AM | Google
  • ★★★★★ meochiac
    I was very pleased with the service and the level of care they provided a week ago. | Read Full Review
    5/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ Darren
    Nikki was great to work with. The whole team is top notch. This is our third Jeep vehicle from this dealership, and we will definitely be back. | Read Full Review
    5/21/2025 12:00:00 AM | DealerRater
  • ★★★★★ Maria Coutu
    Jonathan is the best! Appreciate him always going above and beyond for my service needs! 5 STARS! | Read Full Review
    5/21/2025 12:00:00 AM | Google
  • ★★★★★ Sam Tareky
    Went to the dealer expecting the worst. Service Advisor Trevor Davis walked me thru possible issues and guided me thru warranty coverage and promised Service Advisor Ron Cowan would also assist in getting me back in the road without delay. Both advisors aided in bringing immediate repairs into fruition along with checking and double | Read Full Review
    5/20/2025 12:00:00 AM | Google
  • ★★★★★ Monica Flores
    Jonatan B. was awesome. Great communication and wa as very professional. Thank you so much. | Read Full Review
    5/20/2025 12:00:00 AM | Google
  • ★★★★★ ritchiecandc
    Got me in and out fast for an oil change and tire rotation. Appreciate the fast service. | Read Full Review
    5/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ delorenzos2
    Michelle Fillyaw was an excellent advisor! She was able to help me choose the level of 30k major service my Jeep needed. My experience with the staff has been universally positive. My vehicle is 7 years old and the engine still purrsI I would grade this dealership A+! | Read Full Review
    5/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ Peter Goezinya
    Service department at Baymeadows are crooks. They will lie to your face. I won’t ever be back. | Read Full Review
    5/20/2025 12:00:00 AM | Google
  • ★★★★★ Joe K
    Service Advisor Ryan Cowan, the man is a legend and probably has forgotten more about Jeeps than most people know. I am so glad I found him working here! I typically have severe anxiety about taking my Jeeps or Hellcat to a dealership for any kind of maintenance or warranty work, but now that i know Ryan is there, I feel relieved and | Read Full Review
    5/18/2025 12:00:00 AM | Google
  • ★★★★★ Bblanche
    Terrific dealership with great service throughout. Staff really seems to care. I feel I can trust these people with my firstborn. | Read Full Review
    5/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ caw
    The service rep Michelle was excellent in every way. Well spoken, knowledgeable, and extremely helpful. | Read Full Review
    5/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ Lajos Nagy
    | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Fred Harris
    Took my nearly brand new 3500 Ram to have warranty work done for a possible issue. Truck ram flawless and didn’t leak an ounce of oil before taking it in. Got my truck back and they didn’t connect an oil line after completing the work causing the truck to leak and leaving oil residue and puddles everywhere. Took it back to be correc | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Greene71
    Service is always amazing! Clarissa has been phenomenal as my primary advisor. I would highly recommend! | Read Full Review
    5/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ Giulia
    I loved my experience at JCJD at the Baymeadows location! Wali, the rep who helped me was amazing at answering all my questions and being super transparent about the whole process. He showed me and explained me about all the features of my new Jeep Grand Cherokee. The whole staff from sales to finance was super nice. | Read Full Review
    5/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ tiffanycthompson
    I just started a review but not sure if it went through— excellent experience with Lorenc. Would definitely recommend shopping with this dealership. | Read Full Review
    5/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ Timothy Smith
    Wanted to share a positive, recent experience with Jax CJDR dealership - after spending a few hours on two separate days, we didn't roll off the lot with the vehicle we wanted, but they didn't make us feel guilty about leaving. Day one we asked alot of questions, got a drive a few - after a disappointing experience at another dealer | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★★ Johnny cool
    Caring and understanding personnel. They listen to your problem and they try to explain about your car problem | Read Full Review
    5/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ Larry Cirillo
    I had some issues with axle seals twice in the past 2 months. They have blown twice for some reason, but Jacob and Jonatan took care of everything with the warranty department and have gotten me back on the road again! | Read Full Review
    5/7/2025 12:00:00 AM | Google
  • ★★★★★ Jim Moyle
    Ryan Cowan provided excellent customer service at my recent visit for service on my Ram pickup!! | Read Full Review
    5/7/2025 12:00:00 AM | Google
  • ★★★★★ Wilbert
    I am 100% pleased with the quality of service and timely manner in which it was delivered. Must recognize the Service Advisor (Quineta) for here knowledge and level of professional courtesy afforded me. She went above and beyond. I will definitely return to this dealership to service my Durango. | Read Full Review
    5/6/2025 12:00:00 AM | DealerRater
  • ★★★★★ jcal616
    Nearly every single time I visit the service department, I’m met with people who appear to absolutely hate their jobs. Alex was pleasant to deal with, but I did not initially deal with him today. My engine light came on this weekend, so I took it in early Monday morning (Today). I was told people with appointments will take priority, | Read Full Review
    5/6/2025 12:00:00 AM | DealerRater
  • ★★★★★ Seraphina Analetto
    Amazing service amazing work. Thank you Jonathan. | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Larry Cirillo
    I had some issues with axle seals twice in the past 2 months. They have blown twice for some reason, but Jacob and Jonatan took care of everything with the warranty department and have gotten me back on the road again! | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Larry Cirillo
    2 times in 2 months came in with blown front axle seals, when I came in for this second time the leaks were worse had a Thursday morning appointment vehicle was glanced at seals ordered. No troubleshooting to see the cause. Here it is Monday 5pm and get a call saying that the differential was full of water causing the seals to blow. | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ joseph.mims
    My service advisor was great and provided excellent advice on other issues I had concerns with | Read Full Review
    5/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ Beverly.mullis
    I was on a time crunch to have my new batteries installed so I could make a vacation trip as planned and they came through for me in perfect time. | Read Full Review
    5/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ Ajkaro0311
    Always take care of my cars needs, knowledgeable and always go above a d beyond!! | Read Full Review
    5/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ Megan Burnett
    My family are Jeep people. I’ve had 4, my mom has one currently, my brother has owned 2 and my husband had visited this location to buy one. We have all had bad experiences with this dealership specifically. So why do we keep going back? It’s definitely one of the nicer looking ones and is the closest to our house so we keep giving i | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Durenvera
    Great service for my Jeep! Efficient and knowledgeable staff! Will definitely be back to service my car! | Read Full Review
    5/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ Kevin McCave
    Clarissa was helpful with getting my daughters car worked on. | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Victoria Weber
    Clarissa is amazing and super helpful. | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Natalie
    Clarissa kept me informed every step of the way! Great job! | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Michael Williams
    If you want your jeep to be in the best hands take it to Quinta, the best service advisor you’ll ever work with. | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Carlos Morales
    Fitz and Vlad are the best! Awesome customer service and they got me in a beautiful vehicle that checked all our boxes! | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Jeremy Penman
    To be honest I should have reviewed this place a long time ago when they sold us a vehicle that had just awful brakes….I didn’t though as they took that pile back and we went on our way. As far as recent transactions with this dealership, well let’s just get to it. I feel bad for the two sales people that actually tried to make deals | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ JEREMY.PENMAN84
    To be honest I should have reviewed this place a long time ago when they sold us a vehicle that had just awful brakes….I didn’t though as they took that pile back and we went on our way. As far as recent transactions with this dealership, well let’s just get to it. I feel bad for the two sales people that actually tried to make deals | Read Full Review
    4/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ John Jones
    Trevor has great service thanks for the help | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Samantha Barillo
    I have been coming here for service for over a year and my appts always are seamless and easy. I came in last week for an oil change and this week for a recall and my service advisor Trevor is always super helpful and friendly! 10/10 ???? | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ sherri foster
    I had the absolute BEST customer service at Jax CJDR BayMeadows !!!! My Fiat 500 had to be towed to the dealership but I was so very fortunate to have Ryan as my service tech!! Ryan is phenomenal at keeping his customers informed with calls or messages and not just once a day. If there's any changes, he lets you know. Ryan also gives | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Natasha Dobronte
    Jonatan Birstok was amazing and so helpful with getting my Jeep fixed from a recall! He even made it so that the parts were ordered and ready before taking it in and having a rental prepared for me at drop off! I will be coming back whenever needed! Thanks again for the amazing service!! I appreciate him! | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Brennon Eudis
    UPDATED 4/21/25: Thank you to Trevor again for getting me in same day to have service done on my other vehicle. Had me in and out same day and took the stress of getting service out of the equation. March 6th 2025. I had a great experience with the service department team. Trevor did a great job communicating what repairs needed to | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Elle Directo
    Trevor Davis is my service advisor and he is the best! Exceptional service. Five stars would highly recommended. | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Maria Victoria
    If you ever go to this dealer, please ask for Jonathan Birstok, every time that I go there he always give me the best attention. | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ djn4000
    From the advisor, they are all professional and courteous. The cafe personnel was helpful and awesome. | Read Full Review
    4/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ Amygranzow
    Alex was very courteous and thorough. He listened to my concerns and answered all of my questions. | Read Full Review
    4/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ Whitney Jefferson
    My service advisor, Jonatan, provided excellent customer service. He is always friendly, knowledgeable, and kind. He always ensures my appointments run smoothly. Thank you for everything you do!! Jonatan is truly an asset to the company. | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Tabitha Wilkey
    Jonatan is the man! Friendly, helpful and best advisor in town. | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ kendall.n.olsen
    Michele was such a great help getting my car taken care of for my 30,000 mile package along with making sure I got my discount for having repurchased oil changes when I bought my car. I was also helped schedule an issue covered under my warranty quickly so it could be taken care of before it expired. She was so kind and helpful and w | Read Full Review
    4/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ Laug2412uss
    Clarissa Philip and trainie. You guys did a great job. The guy in training was also very informative. Tell him I said thanks. | Read Full Review
    4/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ natalietamburri
    I had my car serviced on Saturday and they were quick and efficient and courteous | Read Full Review
    4/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ Justin
    I have bought 7 or 8 vehicles through this dealership. Their communication is always great and if they don’t have exactly what you want, they are willing to help you find it. | Read Full Review
    4/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ bkjsaus
    Very impressive showroom with an outrageous Cafe. The sale stiff the finance people and everyone there was first rate. | Read Full Review
    4/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ vanessa voudrie
    Jonathon always surpasses my expectations. He is friendly, kind, knowledgeable and easy to contact. It’s always a pleasant experience when I have to take my jeep into the dealership! | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Jacob Kirby Ladson
    Following up with another review, we purchased a New to us Vehicle last Month and can not say enough good things to our friends and family on our experience with this dealership during our sale and after. Our Salesman Patrick, has been professional and so helpful post sale, when we had a service need! He and one of the Owners Catali | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Edith-Marie Buonacore
    I bring my jeep renegade and my dodge grand caravan here for serve. Trevor Davis is a rockstar!!! He knows his cars and his customers. Best service intake by far. Thank you, Trevor | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Princess Brionna
    UPDATE: Here we are 5 years later and my bank who paid these ppl in full still has no title to a car I’m almost done paying for!!!!! This dealership should’ve closed down a long time ago. Before you purchase here, look at the bad reviews and believe them!! They can’t keep anyone in tags and titles. Lauren isn’t there anymore, the new | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ brad reents
    WARNING TO WOMEN Stay away from this location I went here to trade in my wrangler which was my wedding gift and my husband died and so it was very emotional for me, making my brain not work correctly. Ben and Kip took total advantage of me during this time, I got a gladiator so I can use my kayak more this summer as I'm 100% disabled | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Amanda Johnson
    I traded my 2019 corrlla spots for a jeep went down 2 years to own a jeep 2017 compass and this is the 3rd time with it broke down everything I call mangers Calb And Kipp does return calls I still have to pay off my old car in my loan 2196 was paid to setf but guess what . I in late status. I call steward. Was haven a bad day I gues | Read Full Review
    4/13/2025 12:00:00 AM | Google
  • ★★★★★ Matt S
    Great experience! Brian W was super helpful while shopping for my new truck!! | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ timbohb96
    Great team/but can’t wait to trade. Sluggish Was told I know “It sucks” | Read Full Review
    4/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ Steven W
    Just bought a truck (4/7/25). Talked numbers and told them I needed 27k for my trade and not the 25k they offered. Salesman came back and said congratulations and we started signing papers. And of course the last paper they made me sign he said oh we are giving you 26k for your trade. Very deceitful. Tricked the customer out of 1k. H | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★★ Curtis Foster
    Quick and easy | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Susan Remeika
    Jonathan Birkstok is the absolute best service advisor. He always communicates, goes above and beyond, and makes the whole process as easy as possible. I highly recommend him. | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ [email protected]
    Simple and fast, the way it is supposed to be. Done - done - done, done, done. | Read Full Review
    4/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ Baba
    Very responsive, thorough, and helpful. I would definitely recommend this location and salesperson: Wali Hameed | Read Full Review
    4/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ Cameron Smith
    I was in and out after not a long wait at all. I had multiple jobs going to happen to my vehicle and it was faster than I thought it would be. Overall a wonderful experience and really appreciate the service writer keeping me updated on the progress. | Read Full Review
    4/6/2025 12:00:00 AM | Google
  • ★★★★★ Jonathan Findlater
    No complimentary water? Was told to use the bathroom faucet if I wanted water…Not the best experience. Wait was too long. | Read Full Review
    4/6/2025 12:00:00 AM | Google
  • ★★★★★ Jjez79
    Fast friendly informative Answered all questions work with us on price Helped with all our needs | Read Full Review
    4/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ Donna Windsor
    Michele was amazing taking care of my oil and tire service. Tech Rob and John were very attentive to the needs of my tires. So important to me. Thank you Team | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ Savannah Myers
    I brought in my friends car for service and Moe Hammond took excellent care of of me! She went above and beyond, I’ll never forget that! | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Paul Hammond
    simple solutions Investments always appreciated moe hammond taking care of our vehicles. | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Savge
    Moe is always amazing she always helps my grandparents with their Jeep and makes sure they are taken care of | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Alexander Simmons
    Moe was Great. Brought my Truck in for service. | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Whitney Simms
    I recently took my vehicle to Jacksonville Chrysler Jeep Dodge Ram for maintenance, and I couldn’t be happier with the customer service I received from Moe Hammond. She went above and beyond to keep me updated throughout the process, explaining the breakdown of parts and what I needed with clarity and professionalism. I really apprec | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Levi Erway
    Regan and the team are absolutely fantastic! From start to finish, the service was professional, honest, and efficient. They diagnosed the issue quickly, explained everything clearly, and got my car running like new again. The pricing was fair, and they didn’t try to upsell unnecessary repairs. It’s hard to find a trustworthy mechani | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Carl Edwards
    Regan is always helpful. Thanks. | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ radieh69
    Michelle my service writer was very attentive to my questions and very respectful . She took care of the jeep and I was very pleased with the service | Read Full Review
    3/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ Tony S
    Service advisor Trevor Davis was amazing to work with and made sure the oil and tire rotation was completed in a timely manner. | Read Full Review
    3/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ Luis Dominguez
    I had a great experience. I took my FIAT 500X Lounge to get worked on and Ryan Cowen made sure I was taken care of. Thank you! | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Campese
    Thank you Regan for going above and beyond taking care of my service needs! | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Hanaa Habashi
    Jonatan and Jacob have taken care of my JT For the past few years- I trust their work and follow through with my safety | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ JC
    Great place for your preventative maintenance on your vehicle no issues with this place will be back in 4months lol | Read Full Review
    3/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ mjn5150
    Chris was excellent. Communicated all information. Promises kept. Both the Challenger and TRX taken care of professionals | Read Full Review
    3/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ Momma M
    I have the best service advisor ever, Trevor!! Trevor was extremely helpful and supportive. He went above and beyond with helping me. I am a customer for life now. Thank you Trevor, for making my experience the best possible ever. Plus he is so handsome so that makes it even better | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Jeremiah Smith
    Regan is an excellent service advisor. We’re not for him, I would likely take my vehicle to another dealership. He always ensures that the experience is customer focused. | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Rafael Bird
    Jonatan Birstok The service advisor provided excellent communication and expectations when I dropped my car for service. He called to follow up on the status of the vehicle . Completely different experience from other dealerships I've visited. When you go to the dealership, ask for him to be your service advisor. | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Mark Duke
    Jon Birstok in service is great. My service or warranty work is always handled on time. Thanks Jon. | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Yourteds
    Very please with my service advisor I came in for a service appointment no waiting. As soon as I pulled up I was greeted and they took my vehicle into the service center did my paperwork my service advisor told me my routine service would be completed that day. But they had to wait on a part that they needed they had it shipped by ne | Read Full Review
    3/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ Welltoned1
    My Service Advisor Michelle was absolutely wonderful! She took great care of me and treated me like family! I am very grateful! | Read Full Review
    3/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ bob behlke
    Trevor Davis was excellent handling our service issue. | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Abigail Beltran
    Came in for regular service on my jeep wrangler, Trevor was my service advisor and he was on top of it, kind, outgoing, knowledgeable and Handsome. Definitely recommend coming here for any of your Jeep Dodge Ram needs!! :) | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ audrey roebuck
    My experience with my sales person Wally and finance was smooth and easy! I had my eye on a vehicle and they made it happen ! Anything needed to be done was done same day!! I choose this dealership because as soon as I walked in I was greeted and helped! Customer Service is about how you make people feel ! They made me feel welcomed | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Ed Boner
    Excellent experience with the purchase of our Jeep Rubicon. I’d recommend this dealership and Ben to any of our friends looking for a new or used Jeep. Would give 6 stars if available. Ben Dubeau was the salesman, btw. | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Clemie Roberson
    Regan was my sale person he was very helpful and gave me fast service he called back with a answer to my problem and kept his word you guys have great employees | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Josh Deal
    Worst dealership in town. I’d give it zero stars, but 1 will have to do I guess. I took a 2025 ram with 1400 miles on it in for service (lost power to my instrument cluster). They told me it’s probably a software malfunction that would be fixed within hours. They said the don’t provide loaner or rental cars for the day, so find my ow | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Marie
    Just brought in my 2022 Jeep Grand Cherokee this Month for a diagnostic. Brought it in last year had a lady service advisor said there was nothing wrong with the car. She wanted me to get me out of the one I’ve got and get into another car and start all over the lease. I said. NO! The problem I had last year at 28,000 miles. The fro | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ Ymari_20
    My service advisor, Jonatan, provided excellent customer service. He is always friendly, knowledgeable, and kind. He always ensures my appointments run smoothly. Thank you for everything you do!! Jonatan is truly an asset to the company. | Read Full Review
    3/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ jessilyn_80
    Our service advisor Clarissa was amazing. She kept us informed and up to date and was proactive in getting us set up with a vehicle while our warranty work was taken care of. They unfortunately had to keep our vehicle through the weekend. Excellent job Clarissa! | Read Full Review
    3/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ Brenda Stallard
    I’m super angry right now, so bear with me. In Nov 2024, I brought my 2018 Jeep Grand Cherokee that has a factory tow package in for service because the air conditioner wasn’t working. My son (a mechanic) and I had already researched possible problems, and my son believed it was the A/C compressor. The car was under extended warranty | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Branden Cottle
    Robert was amazing throughout the entire process, would be five stars if they actually managed to buff out more of the marks though, cleaning was great. But the car I got has a leak, I’m pretty sure the AC. Wish someone would have told me about it | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Callie Richards
    January 26 2022 after a regular oil change and tire rotation I drove off the lot with one lug nut on my back left tire. After notifying the service department they finally put my tire on properly and I was promised 5 free oil changes and tire rotations that i could use at any jeep dealership. Three years and one out of state move lat | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ WK1
    No issues with the car. Ryan in servicing was a pleasure to deal with. Would recommend. | Read Full Review
    3/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ Ksbuchanan31
    Moe is absolutely wonderful. Very responsive, thorough, and helpful. I would definitely recommend this location. | Read Full Review
    3/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ Smiller
    Jonathan is a great service advisor. Very knowledgeable about my vehicle and keeps my time to a kinimum | Read Full Review
    3/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ The Godcracker
    Terrible service department! They take down messages so they say and tell you they will call back and you get nothing. Rude on the phone as well. Come on Dodge get your shit together. I paid cash for my vehicle and was looking to get another one. I’ll take my business elsewhere! | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Bacon9mm
    Excellent staff and customer service! No appointment was scheduled and they got me in and taken care of. | Read Full Review
    3/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ Mark.spencer
    We have a Jeep and a Charger from this dealer. My favorite aspect is how quick I can get oil changes without an appointment. And the consistency of having the same service person Clarissa is also very appreciated. | Read Full Review
    3/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ jonathan curzon
    Jonatan Birstok Is the best service advisor! I have dealt with Jonatan several times in the past year, and he has always found a way to make the dealership experience not only tolerable, but enjoyable. Most recently, I brought my 2022 Jeep Wrangler Ecodiesel in with a dead battery. He had me on my way in less than five minutes with | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Chernitsky
    | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ jlsgator
    Working with Aliyah, Ken and Jacksonville Chrysler Jeep Dodge was car-buying made straight forward, efficient and a pleasure from beginning to end. | Read Full Review
    3/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ John
    Great service experience. Trevor recommended the lowest cost option based on the needs of the truck and got the work done quicker than promised | Read Full Review
    3/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ Benjamin Fraser
    I recently purchased a truck from Jacksonville Chrysler Jeep Dodge, and I can’t say enough about the outstanding experience I had! From start to finish, the entire team went the extra mile to make sure everything was perfect. A special shoutout to Chris, my salesman, who did an incredible job guiding me through the process. He was a | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ ????? ?????-?????????
    “Amazing” job was done with my Jeep Grand Cherokee. Long story short. I have extended warranty, got a problem with my A/C. It was covered by warranty. Jeep hold my car for a month, when I asked for replacement car, while they provided repair, they approved it only for two days. When I picked up my Jeep, I saw this. Amazing job guys. | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ jeff.laconte
    Ryan, my service lead, was fantastic in meeting my needs, best service leader Ive ever worked with and I have super high expectations! | Read Full Review
    3/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ EB
    Chris in Service was so professional and personable. Great dealership! Glad I bought my car there. | Read Full Review
    3/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ Brennon Eudis
    March 6th 2025. I had a great experience with the service department team. Trevor did a great job communicating what repairs needed to be done and promptly worked with the Carvana warranty service to get the repairs covered. Both shuttle drivers promptly dropped me off and picked me up from my apartment so shout out to them as well a | Read Full Review
    3/6/2025 12:00:00 AM | Google
  • ★★★★★ Kandance Ferguson
    Jonatan in the service department is excellent! Each time I've trusted a car with him, my car(s) were returned in excellent condition. Any and all issues were solved and Jonatan communicated everything with me! Thank you! | Read Full Review
    3/6/2025 12:00:00 AM | Google
  • ★★★★★ Sean Hassan
    I had an appointment for an oil change, tire rotation, and recall clutch work. I was told we needed to schedule at least 2 weeks out for the recall work, so we rescheduled. We dropped our vehicle off this morning at 8 AM and got a call around 1:15 PM that they don't have the part for the recall. We rescheduled things to make arrangem | Read Full Review
    3/6/2025 12:00:00 AM | Google
  • ★★★★★ Rueweed
    Sales manager, took off 1000$ On trade in Because I Could not get it That night ,After reserving it until the next Afternoon, He doesn't Honor his words , Without pointing out that to the Financial Manager, We would have lost out because he didn't get his sales the Day before. Without knowing Someone else in this Dealership I woul | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Karma Black
    Came in for check engine light, ended up spending $2700, was over charged $800 because they said they replaced a part and they didn’t not to mention the engine light was back on the very next day. I would highly recommend another location! | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Russ
    Tone was great sales rep, responsive ,sent videos and pictures even before we set an appointment for me to come see the Jeep. Unfortunately the finance dept started pulling credit even before we had discussed any numbers and even before I had seen the vehicle in person. Why, even before the customer has made a buying decision wo | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Jonatan B
    Trevor is a great advisor, awesome to work with, team player for sure!!! | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Dave Harris
    This is my second time buying from this dealership and it was by far the best, and easiest car buying experience I've had. From the initial on lot meeting, to keeping in touch with me about what was truly important for me and then doing the research to track down the perfect car - it was all excellent. Darius really went above and be | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Lady B
    I recently had an outstanding experience at Jacksonville Dodge that I can't help but share! The service team, particularly Regan Williams, went above and beyond with their exceptional support, expertise, and patience throughout the entire process. Regan made me feel completely at ease, never once pressuring me into making a decision. | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Fetty Wap
    Just Had my Oil Changed Today. Service was awesome and very professional I highly Recommend going to this Dealership. | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Bri & FamILy -
    Great experience getting my car serviced here, very professional, honest and great staff! | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Bill Hundley
    | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ WRXSTI5Dave
    I’m extremely happy with the service I have been given here. I’m sure the oil they put in my car was great but obviously that’s not what I noticed. Michelle in service and especially Jasmine in the body shop were so kind that it’s amazing. Michelle was first and I decided I would definitely go back. Then Jasmine absolutely solidified | Read Full Review
    2/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ Marjie.oconnell
    Had a great experience with Clarissa in service! Went in for a recall on my Jeep grand Cherokee and she greeted me with a friendly smile and offer to take me home. When my vehicle could not be ready to go home the same day she called and informed me early in the day and said she would have it ready the next morning early. It was read | Read Full Review
    2/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ Kristen Brown
    I have never had a better experience than with the service department at Jeep Dodge Nursery Fields! After a frustrating day at the Arlington location, where they didn't even look at my Jeep after having it all day, and not being able to schedule me an appointment due to being "too busy". I was lucky enough to connect with Jonatan at | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ tanaya booker
    Moe is always great she’s always takes care of my mother vehicle never a disappoint always is on time and very communicative. I wish everyone was like that however, I always love working with her and I will always request for her. | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Tommi Woodson
    We have used this dealership for many years now. We have bought multiple vehicles from a few salespeople. Most currently Tone, who has always keeps us in the loop and makes sure we get the best deals. Through all of these vehicles, our service advisor Jonatan has kept each of these vehicles in tip top shape! I never have to wait for | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Megan H
    Jonatan Birstok is an exceptional service advisor. He is knowledgeable, caring and always fixes any issue my car has. | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Elvin Feliciano
    I had an outstanding experience with Regan. He was professional, knowledgeable, and kept me informed throughout the entire service process. He took the time to explain everything clearly and made sure my vehicle was well taken care of. Excellent customer service—I highly recommend them! | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ DODY WASHINGTON
    Regan is always helpful and polite. Thanks. | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Bush
    I worked with Regan to fix my jeep issues, and he was always upfront and respectful. Best advisor, best dealership | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Raheme Fields
    Went to the delarship 2 times my rep helper was Moe Mohammed to much to write in details but she went and goes up and beyond being helpful and very excellent at her job;we need more grateful ?? workers like her thx as always ?????? | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ kel ulysse
    My service advisor Jonatan always makes sure my car is in top notch shape, keeps me on the road safe!!! | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Nan Chambers
    Great dealership! Awesome customer service! Still the best dealership for customer service | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Dante Gregson
    Moe is the best. I’ve been seeing her for a while now and she always takes the time to really help out. Thank you Moe! Great service. | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Cora Vaden
    Moe Hammond is the best and always does a great job . Very professional, I truly appreciated the service that was provided to me. Highly recommend getting with Moe when visiting this location . | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Taylor Frederick
    Moe is awesomeeeee! Love working with her. | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Sharon Miller
    Jonatan has been my service advisor for a long time. He is courteous and very knowledgeable. I trust him with my vehicle and will continue to visit Jacksonville Fiat because of him. | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Spam
    Had great service, everything taken care how I asked (because I can be specific) thanks to Trevor Davis. Would recommend getting all your service done here | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Ronnie Norman
    My 2023 Jeep Grand Cherokee 4XE had a recall on one of the batteries. After making my appointment I reached out to my service advisor Regan Williams to confirm that I would be provided with a rental while my Jeep was in service. Regan assured me that I would be provided with a rental and had nothing to worry about. After dropping | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Adam Guerrieri
    So they lied. I didn't need to buy a car, and I was on the fence about the Charger. I bought a NEW 2023 a few weeks back because of the discounts and the "Last Call" branding. Well apparently, that last call badge is worthless, because Dodge is continuing the Charger with internal combustion. I'm pretty much furious and feel there sh | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ RJ Monoson
    Had a strange anomaly with my 23 JTR so I was able to schedule for a quick check late last night. I brought the truck in at 7:45 am, and I was told they might not have enough technicians on site for me to wait. I told my advisor that I had a driving trip in 2 days and to see if there was anything they could do. Well, they fit me in, | Read Full Review
    2/23/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Steeve
    | Read Full Review
    2/22/2025 12:00:00 AM | Google
  • ★★★★★ tedenfield
    Great experience with the staff from sales to finance department. Overall experience 10 out of 10 | Read Full Review
    2/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ mathew33
    Lawrence did a great job! Very helpful and very knowledgable. Would highly recommend this dealership! | Read Full Review
    2/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ Nabil Khalil
    Ryan Cowan in service went above and beyond to make my service experience pleasant and fast, thanks so much | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ GoJags!
    Trevor Davis did a great job as always, getting me in and out for a routine checkup! | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Allen
    We all know when it comes to having something go wrong with our vehicles especially when they are our primary form of transportation it’s daunting!! I put off getting my vehicle looked at for a year after having a horrible experience with Pep Boys. Finally, I decided to put my big girl pants on and have my vehicle towed to JCJRD to h | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ Alexandre Fernandes Dantas
    They did not work on my RAM 1500 because it is 6 inches lifted | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ Marcus Phillips
    Worst customer service!! If you can avoid do so! If you are stupid enough to own one of these sorry brands of cars god help you. You will be in hell working with these morons!! | Read Full Review
    2/16/2025 12:00:00 AM | Google
  • ★★★★★ Wesner Jean Baptiste
    The experience was excellent customer service great communication, support specially to aliyah thank you for everything from the bottom of my heart. You are truly an amazing person | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Kendall Carrier
    Incredibly happy with my experience. Jonatan B in the service department went above and beyond! Unexpected car troubles are never fun to deal with but Jonatan's stellar customer service, communication, and accommodations made everything easy. I will only be taking my car in for maintenance here from now on. Thank you!! | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ ???????
    I am writing to formally express my dissatisfaction with the service provided by your financial specialist. Unfortunately, I have encountered multiple errors throughout the process, which have caused significant inconvenience and delays. Specifically, mistakes were made in the vehicle title, as well as in the registration documents. | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Geoff Kelli Daniels
    Disappointed in the service department. Brought my Jeep in as the battery wasn't charging. They mentioned I had a couple of recalls that should fix that problem. They did the recalls, picked up my Jeep got home and it still wan't charging properly. So they don't even check to make sure they have fixed the core problem. Took it b | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ jake335
    Brought my 2020 Challenger Scat Pack in with a squirrel chewed wire harness, Ryan Cowan is a pleasure to work with. They were able to repair the wire rather than replace the harness and saved me a ridiculous amount of money. Thanks Ryan! | Read Full Review
    2/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ Kailey
    I brought my jeep in for a routine oil change and tire rotation. My service advisor, Trevor Davis, provided excellent customer service. He was friendly, knowledgeable, and kind. He ensured my appointment went smoothly. Thank you for the wonderful job you do :) | Read Full Review
    2/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ SteelerNation
    Brought my 2013 dodge challenger in for a new water pump. Trevor Davis my service advisor provided friendly, outstanding customer service which I greatly appreciate. Thanks for do a great job Trevor. | Read Full Review
    2/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ Shari Houston
    I bought a jeep from this dealership a few years ago with all the warranties. I’ve sold it because it continued to have problems. So, I’m owed $$ for the warranties. I’ve been calling for 2 weeks and no one is returning my call. So, bottom line don’t expect anything more from them if you are not buying. I’ve left the finance departme | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Jim H
    Excellent customer service and response. Very knowledgeable salesman, Alan, and great manager, Dave. Dealt with quit a few times, always excellent service. Won't deal with another dealership. | Read Full Review
    2/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ Mal Garrison
    Duncan was extremely helpful and professional. Definitely will be buying from them again! | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Adam Prom
    I recently enjoyed a terrific experience at this dealership, thanks to the customer service provided by Alex V. I needed my tires changed and aligned in a pinch, and without hesitation Alex spoke with the service team to accommodate my requested timeframe. Thanks to Alex, I secured tires and service efficiently and at a fair price. | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Cassandra DeLay
    Trevor is THE BEST service member that I have ever worked with! He is honest, helpful and informative! If you need to get service done, ask for Trevor! | Read Full Review
    2/1/2025 12:00:00 AM | Google
  • ★★★★★ Galina S
    Jonatan Birstok at the Nurseryfield Dr location is the best Service Advisor, I didn’t have an appointment but he was super understanding and took care of my car like it was his own, I appreciate how he went out of his way to help me out. Will definitely be back to work with him! This guy deserves a raise and a promotion! Thanks Jonat | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ J Rose
    had me vehicle worked on at this dealership service advisor Regan Willams kept me updated throughout the whole process of my vehicle status definitely will be back for service here | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Jrg
    Had to bring in my Charger for repairs. My service rep Regan was excellent throughout. | Read Full Review
    1/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ dkr158
    Just bought my 3rd. Jeep from this dealership, excellent service made me come back to this place!. Got a great deal that I wanted, on a new Jeep. Dee & Travis were looking out for me the whole time I was there. I was looking for a used jeep but thanks to Dee & Travis, I drove out with a new one! | Read Full Review
    1/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ szalasnyk
    Francis Morais Was less than helpful, not sure if this is normal for internet sales but would not recommend. | Read Full Review
    1/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ George Brian Abelleira Pérez
    | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ ratgem05
    Darius is a wonderfuls salesman, Reggie L, is a very knowledgeable and informative finance manager, and Robert W. and Moe are AMAZING in the service department! Always give top notch service and professionalism! Best dealership in Jacksonville!! I have purchased several vehicles from this dealership and they never disappoint! They al | Read Full Review
    1/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ greggnorton8
    Darius was phenomenal. Answered all of our questions prior to buying our new Jeep. All aspects of the sale went smoothly. | Read Full Review
    1/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ Aja Walker
    Excellent dealership! Regan addressed my concerns regarding my vehicle in a professional manner. I appreciate the service provided! | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Gibson
    Great e periwnce at the service department. My service rep Regan was top notch throughout. | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Hemi-Sphere
    I've been to this dealership twice and it will likely be my go-to place. I had take it back for two recalls and a something that was still under warranty. While performing their inspection, they found another thing that needs to be repaired, which made me appreciate their thoroughness. Chris was friendly and great to work with. The o | Read Full Review
    1/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jonny Bonzo
    This is the worst dealership I have ever done business with. If you love aggravation and people who do not stand by the work they do then this is the place for you. They put the wrong color dashboard in my truck and will do absolutely nothing for me. Stay away | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Terry Noell
    So I got a new RAM and I need a key fob, they asked me if I need the key inside the fob cut for my truck I told them no I can get that done anywhere. So they didn't even give me the key inside the fob even though I paid almost $400 for it holy counties guys are raping me Don't use them. And it's unfortunate because Alex had been my s | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Ray Sharradh
    Changing my 1-star to a 5-star. All I had to do was make my concerns known and they were immediately addressed, very much to my satisfaction. I'll be back! | Read Full Review
    1/23/2025 12:00:00 AM | Google
  • ★★★★★ Grace Haus
    | Read Full Review
    1/22/2025 12:00:00 AM | Google
  • ★★★★★ Regan Williams
    | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ Thorntonj202
    All service that I received was good. Looking forward to coming back in the future near future purchase a vehicle thank you so much. | Read Full Review
    1/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ Bill Watson
    Regan, Service Writer, was patient, professional, thorough and easy to work with. His job isn't easy and he makes it look easy. He's an asset to your organization. Thank you Regan! | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Dylan Pate
    Used to be able to buy oil change packages, but they stopped doing that. Went in for my next oil change which costed $181 and then got absolutely swindled today when I went back in for my next oil change. Price went from $181 to $220 when I arrived today. After completing service (in which there were no issues) I was then told it was | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Katrina Gould
    Stranded out of town; they saved us! Brian, Kevin and Queenita in the Service Dept are my heroes! We had car problem while in JAX for my daughter to undergo tests at Mayo Clinic. Based on the car’s symptom's , the problem could either have been very serious or easily fixed. I asked them to change the oil and coolant, and check the ca | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ elisaleena
    Heat customer service Everyone was so helpful and went out of their way to help service advisor Clarissa is awesome | Read Full Review
    1/12/2025 12:00:00 AM | DealerRater
  • ★★★★★ Andy O
    The service advisor at this dealership clearly had no idea what he was talking about. I went in to inquire about getting a 2-inch Mopar lift for my Jeep. Typically, other dealerships charge around $2,900 for both the Mopar lift kit and installation. However, after consulting with parts and a technician, the advisor came back with a | Read Full Review
    1/12/2025 12:00:00 AM | Google
  • ★★★★★ Zayd Safi
    I honestly don’t even know where to begin because I am not one to write reviews but I’ve honestly had enough of this service department. Yesterday I picked up my car to an empty gas tank with the light on. I spoke to some bald man who was very very rude and acted like I wanted a charity handout when I wanted to know what happened to | Read Full Review
    1/12/2025 12:00:00 AM | Google
  • ★★★★★ Julie
    Lorenc was so informative when I was looking to buy a jeep grand Cherokee- just the nicest salesman no pressure! Their service dept is beyond so nice and thorough- Quenita Donald is a top notch service advisor- always so patient with her customers- really cares about their vehicle and their satisfaction. Love this dealership !!! | Read Full Review
    1/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ Kristen bonagura
    Clarissa Philip is 5he person you want to work with! She went above & beyond to get our truck done before the weekend! It was supposed to be 4 days & it was only a day & a half! Thank you so much Clarissa for this so simple & easy!! | Read Full Review
    1/10/2025 12:00:00 AM | Google
  • ★★★★★ jwarford1306
    Car buying... The sneaky way. Jax CJDR is why so many do not trust big dealerships. My wife went to buy a used vehicle. Advertised price was around $29k. Salesman Chris was good. He did what all salesmen would. However, this is where it went downhill. After a short test drive, financing approval was told to her. She went to signing w | Read Full Review
    1/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ dutz244
    They were very easy to deal with. It was easy to set up an appointment and they finish the work very quickly. I highly recommend. | Read Full Review
    1/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ J Dub
    Car buying... The sneaky way. Jax CJDR is why so many do not trust big dealerships. My wife went to buy a used vehicle. Advertised price was around $29k. Salesman Chris was good. He did what all salesmen would. However, this is where it went downhill. After a short test drive, financing approval was told to her. She went to s | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ Ray Sharradh
    Service Department is badly lacking. Only appointments ever available for A RECALL ITEM are before 9am, which is very inconvenient for me. And the Service Dept person who I made an appt with was very rude and abrupt - constantly interrupting me. I was calling to ask if I could get an oil change & tire rotation with the recall work, | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ Benjamin
    Alex V gave 5 star communication and the dealership promptly handled a potential tire issue quickly and had me on my way | Read Full Review
    1/8/2025 12:00:00 AM | Google
  • ★★★★★ Steven Jones
    Alex V. was awesome today. Him and the team at Jacksonville CJDR provided fast and friendly service and thats why I never regret stopping by. Thanks for your help! | Read Full Review
    1/5/2025 12:00:00 AM | Google
  • ★★★★★ DamianKemper
    BEWARE!!! We bought a brand new Jeep. Had it 3 days, in the shop. Got it back and 3 days later in the shop again. The app shows it had electircal work done at 6 miles. Long story short, the GM told his salesperson that there was nothing he could do. Didn't even have the guts to do it himself. I mentioned an attorney and was told they | Read Full Review
    12/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Boulineau
    Mrs Donald was my service advisor and she has been absolutely amazing to work with. I would highly recommend her she was very good and communication through the entire process | Read Full Review
    12/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Dominique A.
    Everyone was very helpful and did everything they could to make sure we left with the truck we wanted. | Read Full Review
    12/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ Arthur Omran
    Had a great experience with the salesperson TJ was very helpful, kind and friendly! I would recommend him and dealership to family and friends. | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Ilia Sudarikov
    This was my first visit since moving to Florida to get an oil change and ask a few repair questions. The service was excellent, and everyone was so polite, professional and quick. Thanks Alex V and the dealership manager. | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Lisa080874
    Got my car in quickly and done an excellent job serving my Chrysler 300. Thank you . | Read Full Review
    12/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ Amanda Wilkins
    Long post. Please read all. Or not, just know I’m explaining my experience, as I hate to be “that person.” Jeep had a recall on my 2020 Renegade. I called this location to schedule for the factory maintenance fix. The appointment was for 10/30/2024, at 8:30am. My assigned case manager was Moe Hammond. The 3 stars are for her, she was | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ herringm
    If you need service, go to Jonatan Birstok, he's very kind, knowledgeable and actually cares to fix your car correctly | Read Full Review
    12/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ William Guy
    Good morning, I would like to tell you what a terrible experience I had at your service department. I had made an appointment for Friday on 12/06/2024 to drop off my 2021 dodge ram rebel to see why it's not starting. I told the service department that I would be leaving my truck Thursday evening since I had to go out of town. Thur | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ EuroweRx
    | Read Full Review
    12/14/2024 12:00:00 AM | Google
  • ★★★★★ Bibliafarm_aqha
    I go back because of the honesty and patience ..Ben was extremely helpful to me in buying my new truck. He found me what I wanted and the manager was also nice I didn't feel pressured therefore I go back everytime I need a new vehicle. Honesty is top priority . | Read Full Review
    12/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ jody.g.barnes
    This was an amazing experience start to finish. The scheduling process, drop off, getting additional work completed, as well as follow up and recalls scheduled. I absolutely will be returning and attempting to get the same service advisor that I have had previously. | Read Full Review
    12/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lexis
    1-Star Review for Service Department I recently had a disappointing experience with the service department after being a loyal customer for several years. A few months ago, I purchased the "Buy 1 Oil Change for $100, Get 2 Free" promotion, and when I came in for my last free oil change, I was met with unexpected and questionable ser | Read Full Review
    12/9/2024 12:00:00 AM | Google
  • ★★★★★ nickxcdad
    I was on a vacation and realized my trailer was just too heavy for my current 2019 Ram 2500. I found this dealership online and they had several 3500 trucks in stock. Went in and traded my truck in for a new one. The process was fairly smooth and I'm very happy with the trick. Darius was my salesman and he worked with me from the sta | Read Full Review
    12/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kenneth Mann
    The service department is horrible at this dealership. This morning I went in for an oil change. I didn't have an appointment, but I never needed one for an oil change. The porter took me to several advisors and no one wanted to help. The last advisor was this lady, I wish I got her name. She told the porter she don't have time for a | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ Caitee Hawker
    I want to start off this review by saying I absolutely love the used 2020 Jeep Gladiator we bought , it’s an amazing vehicle but I wish i had bought it at another dealership because the terrible service at this location just makes the whole experience of owning a Jeep frustrating and disappointing. I wish I had done better research. | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Rebekah Stevens
    Wali gave us a great car buying experience! We love our new jeep! Thanks for working with us Wali! | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Jeep seller going to Ford instead
    Caleb Truque and Tony (sales manager) are a waste of time. Could have saved me an hour drive that they were not looking to purchase my Jeep and only wanted to try and sell my a trade. Beyond annoying. TERRIBLE customer service. | Read Full Review
    11/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ mdschade0925
    NEVER GOING BACK!!! $321.00 just for one hour quote for repairs on Jeep Grand Cherokee (did not touch the car wrong diagnosis). Dropped off Jeep on Wednesday did not get a quote until Monday and it came in at $16,000.00. Service person offered to buy the Jeep said he was looking for second car. Got a second opinion on repairs need, g | Read Full Review
    11/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Prince
    Caleb Truque and Tony (sales manager) are truly a waste of time. Could have saved me driving one hour to not buy my Jeep, only to try and sell me a trade. TERRIBLE CUSTOMER SERVICE! | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ David Murphy
    I was lured here under false pretenses. I found a car that I wanted on Facebook and I contacted the salesman that posted it. I asked him repeatedly if it was still available and I asked him why it hadn’t sold since it was posted 28 days ago. He assured me that it was an excellent condition and that there was nothing wrong with it. Wh | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Hiram Martinez
    Everytime I come to do a service here ask for a car washed the machine is down, I told the I can pay for the wash they said we working on it to get it fix , text a friend the works there he told me everything was working they just put excuses because management | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Rick
    | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ William Learn (Tortellihunk)
    We’ve only bought 2 Ram trucks, 2 dodge journeys and 2 jeeps in the past 15 years…I can say this place had the worst sales experience. Also they had a female service writer that was the worst in the state, rude, overbearing and quite pathetic….we drive 50 miles to get the best service now… | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Shahboz Sohibov
    Thanks to Alex Vafaei from service department for providing excellent and prompt service. | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ Hot Dogs
    Not as good as it use to be, but ok. | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ jun ji
    Called this place to schedule a recall maintenance for my Ram Promaster. The Rep told me they don't do recalls at this place and told me to call another dealer. How can you sell a vehicle that you don't even service? I guess because this dealer doesn't make any money on recalls. | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Heather Stroup
    I called to make a service appt for my 2013 JKU. I was told I “would have to take it to a mechanic”(the ladies EXACT words) because this dealership doesn’t service vehicles over 10 years old. Seriously? I won’t ever go to this dealer! | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Amber Brewer
    | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ D Yoder
    Arrival for a service appointment is a nightmare with no one directing where to go. Even though I had an appointment, they didn’t actually look at my car for at least 24 hours. And the recommended work was ridiculous. For a leaking roof they diagnosed $5000+ worth of repairs needed. Even the service guy I was talking with said i | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Miguel Cubano
    Great. | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Tytron Bass
    The place itself is not the sharpest place. But they do have jewels working there. Certain people who will thrive where ever they go. Provide excellent customer service. Speak to you with genuineness, even AFTER you have already purchased a vehicle. I would like to commend Diamond, Aneiya and Kipp for there professional, only offeri | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Michael Gallagher
    Don't get service here. $190 part that would take me... A novice... An hour to put on with minimal tools had a $1100 quote. Absolutely insane pricing. The last time I was here they forgot to torque the wheels and the time before that they didn't latch my hood. Attention to detail is not a strong suit and this time they took 7 hours t | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ michaelgallagher89
    Please don't waste your time going here. I was quoted $1,100 for a $200 part in an hour of Labor... Or at least what would take me an hour to do without a lift or any professional tools. The price college and take advantage of people and it really is a shame. I will never step foot in this dealership again to buy a vehicle or to have | Read Full Review
    10/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Don't Tip The Scale
    This dealership has never made it to top tier reviews, and I've always understood why. They initially hound you with phone calls just to waste your time. Terrible?? | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Keisha Anderson
    Be very careful when you purchase a car from this dealership if it's more than 10 years old they refuse to service your car. | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ David Hammock
    We enjoyed our experience with these guys. No pressure to buy. They were given a time frame of when we will be able to buy. They honored that. | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Crystal Taylor
    By far the worst experience at a dealership!! Took my Jeep in for inspection and to fix a recall. Appointment was at 7am my car was not finished until 530pm. Not to mention Service put 40 miles on my car, broke my seat was very unprofessional and marked areas good or green on the inspection without inspecting. When I called and spoke | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ christagaskin
    Took my Jeep to Baymeadows for an oil change and five tire rotation. When they put the tire back on my tailgate they dented the tailgate. When I took it back for review they told me the dent was due to the size of the tire. It is a dent!! They refused to take any ownership of what they had done going so far to say that I had done it. | Read Full Review
    10/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Steven Pena
    Beware! We bought a brand new Jeep on June 29th, 2024. It leaked from multiple areas within the first week we drove it. After finally seemingly fixing some of the issues we go through a local car wash and our legs get soaked! They sold us a leaky lemon and refuse to let us switch it for a replacement after months of back and forth se | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Mailena Garcia
    I recently purchased a 2024 Jeep Wrangler Sport from Wali, and my experience was nothing short of amazing! From the moment I walked in, Wali’s professionalism, expertise, and genuine enthusiasm for Jeeps made the entire process smooth and enjoyable. He took the time to understand what I wanted, answered all my questions, and ensured | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Priscilla R
    Our saleswoman (Jaklin) was the best part of our experience with this dealer. She was attentive & kind, and did not try to push anything on us that we didn’t want. If you’re going to shop here, definitely ask for her! | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Amy Jones
    Services, staff, everything is done great here. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Zachary Kotek
    We bought a Pacifica from Ben and received great service. I wouldn't hesitate to buy another vehicle from here. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Erin Lucas
    I can't spell so D in parts big help to us with our commercial client thanks man | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ 9 Mann
    | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Chris Angelou
    Alex Cazano is a top notch service advisor, was told at another dealership ( same family) that I would have to pay for a defect to my radio ( screen issues due to heat) because I was outside of warranty. They did not check to see that I had an extended warranty that covered it. Alex was able to locate the radio and save me on a poten | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Mirelly Cabral
    Had a great costumer service experience not only with sales (Wally), but also a great experience with financing. Wally did everything in his power to get us a great deal. We left the dealership with our new car and very happy. | Read Full Review
    9/15/2024 12:00:00 AM | Google
  • ★★★★★ Benjamin Fraser
    I recently purchased a truck from Jacksonville Chrysler Jeep Dodge, and I can’t say enough about the outstanding experience I had! From start to finish, the entire team went the extra mile to make sure everything was perfect. A special shoutout to Chris, my salesman, who did an incredible job guiding me through the process. He was a | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Todd Coleman
    Fabulous experience from drop off to pick up. Alex the Customer Service Rep was super great. | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Joyce Tapley
    The staff is always professional and welcoming. | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ William Lorenz
    | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Kulick
    Fixed my water leak fron my window, very happy | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Henry Parker
    Did a great job and was very fast service! | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ christina Bricko
    Quick oil change, 60,000 mile service and tire rotation! I was able to get in and get my Jeep back in a reasonable amount of time. | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Korey Fussell
    | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Joel
    I bought a new truck. It was a good experience. I was in and out pretty fast. Good price. Excellent service after the buy. When I'm ready for a new truck I definitely buy another ram there. | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Jose Santiago
    | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Jon Bocian
    I recently sold my truck that I had bought a few years ago. I have been trying to get my GAP refund but get no response from anyone. I have sent multiple emails to Reginald after he asked my to email him. I have left multiple voicemails for him and the finance manager yet no response. I have been trying to get my refund since the beg | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ JonB95
    I recently sold my truck that I had bought a few years ago. I have been trying to get my GAP refund but get no response from anyone. I have sent multiple emails to Reginald after her asked my to email him. I have left multiple voicemails for him and the finance manager yet no response. I have been trying to get my refund since the be | Read Full Review
    9/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Chris Reyes
    | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Jon Farrow
    Clarissa did a fine job, keeping me up-to-date on the work being done on my grand Cherokee. She was constantly in contact with the 1st mile warranty service who covered the cost of my repairs. | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Marvin Jennings
    | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Hashtag27Blends
    **Title: Best Dealership Experience at Jacksonville Jeep Chrysler Dodge Ram** Jacksonville Jeep Chrysler Dodge Ram is hands down the best place to purchase a vehicle. The staff is exceptional—friendly, professional, and genuinely committed to making sure you have a great experience. We originally met with Cam, and even though he was | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Renato Vitug
    | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Dave Landis
    Will never visit again. Took Jeep for them to diagnose intermittent overheating issue. Charged me a $300 diagnosis fee to tell me I had a radiator leak ( and while they were checking found two other engine leaks). Told me they could fix everything for $6500. Took to another shop for a 2nd opinion. They found air in coolant syste | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Testagrose
    Aliyah was amazing. Had all the answers to my questions. Very friendly sweet girl! Even stayed after hours to make sure everything went well with delivery of the car. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Eddie Meco
    | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Brian Croughan
    I went to try and get an oil change today the service manager tried to sell me a 15,000 miles oil change service for like $350 dollars. I told him i just had air filter replaced as well as cabin filter and rotated the tires. I just wanted an oil change. Showed him a coupon that his dealership and ram had on their website. 2 synth | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ tswanmd
    My wife took my truck in for a dead battery (2nd battery change over its lifetime, miles >97K). It was changed but when she picked it up she noticed many warning lights were on (pic attached), including TMPS, ABS, forward collision, etc. She took it back and they told her it needed an ABS calibration that cost over $300. Unfortunate | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Trent Seaman
    My wife and I purchased our fourth new Jeep at Jacksonville Chrysler Jeep Doge Ram. The first three were at other dealerships. It has been rocky in comparison to our other Chrysler Jeep experiences on both the Sales and Service Side. A week after we purchased the $70,000+ vehicle the key fob failed and same rep who sold it to us t | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Steve Cerimeli
    I was very pleased with my service, Morgan took good care of me and while we had a small problem, she immediately took care of that quickly I am very pleased with her excellent customer service and professionalism She even managed to get me to work and back to the dealership which was an enormous help I hope your supervisor and super | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Donna Fasulo
    I'm so extremely pleased with my representative Regan Williams he's always so pleasant and easy to deal with. He's super knowledgeable and so thorough. Definitely highly recommend Jax Baymeadows Christler/Jeep Dodge. | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Kiral
    Just not great. Hard to reach staff that you’re working with and no one is very helpful. We will avoid bringing our vehicles here in the future. | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ jennifer rodriguez
    This is not the location closet to me but I drive the few extra miles to get my vehicles serviced here. They are very helpful and upfront about costs and set the expectations | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ James Mcbride
    | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ C Williams
    Visited with the service depart and discussed my concerns with Alex Canzano, Assistant Service Manager, the service provided was excellent and timely. Work was completed as requested. | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Charles Moore
    Oh boy howdy, when you come to this establishment all you need to do is Ask for a kevin... Kevin is a wunderkind autobuying excellence. He is not a saleperson, but that's his charm. He helps you with your decision and with a no pressure tactic helps you make an intelligent choice. I worked outta there with a sweet deal and a beautifu | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Shelby Kerr
    My family and I recently had the pleasure of working with Kellen, and I was thoroughly impressed by his professionalism and enthusiasm. Despite his young age, Kellen demonstrated a deep knowledge of the vehicles and provided insightful recommendations tailored to my needs. We were there until closing time and he never once made us fe | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Drew Hansen
    | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Paul Wesley
    Really appreciate Ruben and Wally helping me out with my purchase of a Jeep Gladiator. They were both knowledgeable and friendly. | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ alma largey
    Quenita Donald is highly professional ! She is easy to communicate with , very courteous and knowledgeable. She deserves a raise !!! | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Ciro Cardenas
    Had my worst car service experience at this Jeep location. Took my vehicle in for a simple oil change and tire rotation. Took my vehicle home and it was pulling to the left. Had to take it back in to get it fixed. Then I drive home and I get the oil change soon notification on my vehicle. This location has no attention to detail. Had | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Robert Patton
    This review is for the service department. Absolutely horrid experience with them. Drove my truck to them due to air suspension needing service. They managed to misdiagnose issue multiple times, and managed to make vehicle worse in the process. All to where it was unsafe to drive. They had to order part and told me to drive it off th | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Kayla Stephens
    Trevor was the best service advisor extremely helpful and knowledgable! I will only work with him for the time he is there! I was able to get my car fixed within the day! | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Jason Lueders
    Jonatan got my repairs fixed and was able to get one of my repairs taken care of under warranty. | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Brandon B
    The night before my appointment, I received a call from this random guy who knew the details of my appointment. He proceeded to ask me what is wrong with my car. After a while he told me “I’m actually not the mechanic, I wanted to see if you are interested in trading your car in.” This is completely inappropriate and as a result I im | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Fernando Fisogni
    Ben has been awesome since I been here this morning, I still in here trying to do the deal for a Rebel 2500 diesel, Hopefully I do Business! | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ Amie Lynn
    Kameron was awesome to work with. Professional, knowledgeable and found me the car I was looking for very quickly. The rest of the staff were great as well. Very happy with my purchase ??. | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Nelson
    I walked this lot excited about seeing inventory and jeeps for over a half hour and watched sales people standing around not one person asked if I had any questions or needed help. Customer service is huge in my opinion and I usually always follow up with intentions to buy if I’m out looking. | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ P. McCut
    How buying a car should be! CJDR Baymeadows sets the bar high in every aspect! | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ caleb cabeza
    | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Jimmy Bollettieri
    | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Jeremy Hammock
    Very prompt for my scheduled appointment time and free shuttle home and back to the dealership | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Sharon Miller
    | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Christopher Reibling
    | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Mike Lowry
    Avoid this place Trevor Davis is a scammer! | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Clifton Green
    Everything went extremely well I'll recommend the dealership to family and friends,the service department is a100 | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ Eugene Godwin
    This sales team was nice on the phone, but when I arrived they sucked. Jacob was way too speedy with the credit app. It felt like they wanted me out of there. And the finance guy, should be fired! I'm not sure who it was, but someone spat water on me. I will never come here again. | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Rufus Taylor
    Great customer service. Repair made on time and as quoted. | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Sarah Marie
    Great team ?? | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Kristina Campagna
    The gentleman there Jonathan was so kind to me. He allowed me to come in and check things for free because he knew that I was short on cash. He was a true gentleman and a kindhearted soul. | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Benn W
    To say these guys give the worst service I’ve ever had at a dealership is an understatement, and their pricing structure is abysmal. For example, it’s $79.99 for a full synthetic oil change (you know, like everywhere else in America) except it’s also $25 for labor AND they charge you and extra $100 for a cabin air filter, which is in | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ -LUIS -
    | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ DeShawn Smith
    | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Logan Davis
    | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Russell Taylor
    | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Brian Sheridan
    I need to take a minute to state how happy I am with my service experience at this Jeep dealership. It was my very first service on my 2024 Jeep Wrangler and I couldn’t be happier. Service associate Alex Vafaei was easy to deal with and he made sure that my Jeep was serviced promptly. Great place! | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Stephen Rinaldi Jr
    | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Christian Skaret
    | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Paula Rowan
    My advisor did an excellent job of coordinating the different things I needed done and communicating to me in a timely manner on all the options | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Corinne Romano
    Excellent experience start to finish. Informative, efficient and understanding staff! | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Bigg Patt
    | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ David Gilberto
    Excellent experience from the whole staff. I received helpful information from Alex C. In the service dept. and from Lorenc in sales | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Larry Hill
    Good invetory | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ marissa1n00 !
    Wants to charge 15000 for an engine change, 1500 for a diagnostic that held no purpose, they didn’t find anything out and wanted to charge me even more to “do more digging” The worst crooks, no matter how much you argue they’re stern and when it’s your only option it’s especially frustrating. I’m getting the engine changed for 4000 e | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Aljamal
    I brought my fiat in, for a diagnosis. They were unable to figure out the problem and decided to make me pay 7500, to "do more digging." These people are crooks, don't come here for anything. | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Shawn Pollard
    Brought my jeep wrangler in for an engine light , $1300 later needed to replace hoses and clamps to coolant system. Picked up jeep and no A/C and broke down 1.5 hours later on 75.( coolant everywhere) They don’t back up their work and at $265 an hour for so called certified technicians. lol run from this service department !!! Run | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ skylar carter
    | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Angel
    Morgan was a great help. Amazing service!! | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Migdalia Quintana
    Good service and very friendly staff! They replaced the battery in my vehicle that was under warranty. Thank you Clarissa for your attention and thanks to Ryder for his kindness in taking me to my work! | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ J SEXTON
    Ask for Lorenc !!!(Lawrence) Great guy who’s down to earth and determined to help you find a great deal on what you love. Speaking from experience of course; he is by far the most honest and helpful salesman I’ve had the Great opportunity of working with. | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ chris pope
    | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Nathan Slate
    Traded in my old Wrangler and got a new Jeep today. Aliyah was our sales person. She was awesome. She was super knowledgeable and really low pressure. The best vehicle buying experience I’ve ever had. Highly recommended. | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Keith
    Great service experience. Lots very crowded. | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Ignaldo Gil
    I leased a Jeep in 2021, performed all services here which created problems down the road for me. Be aware, this dealership will NOT stand behind the brand they sell/represent. I’m told the wobble issue at 12K miles which created a misalignment after the warranty repair, where not their responsibility making me pay out of pocket $1,5 | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Reuben Davenport
    The sales crew to finance made the experience a comfortable one. Everyone there was helpful from the moment we walked in. Looking forward to enjoying my purchase for years to come. | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Lee Rallgaier
    Best Chrysler Dodge jeep dealer in jacksonville service was excellent. | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Kyle Magnuson
    Scratched all 4 of my hellcat wheels when balancing and rotating tires. Looks like a 5 year old went crazy with a screwdriver to remove the wheel weights. I’ve been trying to schedule a repair appointment and the wheel repair guy only shows 1 day a week and I have to work around his schedule. He’s cancelled on me twice now. I was hop | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Robert Angelia
    The dealership was awesome so beautiful and very clean. I have a low credit score but the sales manager and Wali my sales associate did their best to approved me. Great experience and happy driving my Willys 2024?? | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Howard
    I came to their service department for an oil change and to make sure everything was alright with my car before a trip. I paid for their almost $500 service to exchange fluids and guarantee it was in good shape. They called and said that the only issue was the battery, which I have not had trouble with at all. So I go to pick up my c | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ david Orr
    Great service | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Don Doan
    It has always been a pleasure working the the sales team at CJDR BAYMEADOWS!! They were able to assist me with my needs and went above and beyond to help me get the deal done! | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ [email protected]
    Ben Dubeau is very knowledgeable, professional, and we are very happy with our new Jeep. Thank you, Ben! | Read Full Review
    7/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Daniel Bailey
    | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Monique
    I have hada bad exper twice with this company. The first oil change was a horrible experience because they could not reset my oil light sensor on a 2021 alfa Romeo. They gave me a free oil change to where I went on June of last month in the same thing happen. I called several times and no call back. Then not to mention they put the w | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ kathryn kapsalis
    This place pretty much steals your money. Brought my Jeep in over a month ago, should have walked out immediately purely based on the the demeanor of the service rep. But I need a working vehicle. Still should have left because I ended up paying for absolutely nothing. Was initially told nothing was wrong with it after a computer upd | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Jimmy Fuh
    Pretty bad experience. They promised to have my car ready by afternoon for a diagnostic, but did not have the courtesy when the car was not going to be ready. Ended up going there only to be told to come back the next day. Had to spend extra money on Uber. Show some respect and responsibility. | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Cheryl Kerekes
    Aliyah (and the whole team) were the best- fun, easy to work with, and managed to get us exactly what we were looking for!! | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ Stephen Kerekes
    We had a great experience at JaxCJD. Aliyah is awesome and took good care of us. | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ Joe McCullough
    Wali Hameed was a great help during our process in purchasing our new Wrangler 4xe! Knowledgable, professional and took time to be sure we considered right things before deciding! His approach was refreshing. | Read Full Review
    7/6/2024 12:00:00 AM | Google
  • ★★★★★ Randy Peterson
    Mr. Tone was awesome ?? | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Norma Blanco
    | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Peter Ghobrial
    Some of the service advisors are not knowledgeable. My current service advisor, Alex, is great. The shuttle service is hit or miss. After waiting almost an hour for the shuttle, I ended up taking an Uber home. The staff was very confused about how to operate the shuttle service from a logistics perspective. | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Johnny Wortmann
    Called two weeks in a row to try and schedule a service for my vehicle. I was told I would receive a call back three times and have yet to get one. All dealerships in Jacksonville have treated me the same was forced to go to the Yulee Ram dealership and received excellent service | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Grace Huffman
    Lorenc was awesome!! Super kind, communicative, and helped me get my new Jeep! Can’t recommend him enough. | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Nathanael Brockman
    Excellent dealership to buy a car from. I felt with Denis, he was very patient on dealing with me and helping me find the Challenger I was happy with. I was only in town temporarily from another state and they made the transaction go very smoothly and worked with me on the times I could be at the dealership for test drives and paper | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ felicia brown
    | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Drew Hamilton
    Allan was great. | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Monica Ramirez
    I took my car in for a warranty repair (evaporator went out on my 2023 Jeep) and a recall repair. The dealership had my car for 5 days to replace the evaporator and do the recall repair. The service advisor, Quineta did not stay in contact or make sure the car was completely ready for pick up when we were told it was. Upon picking up | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ sean story
    Salesman will get offended if you want to shop around. High pressure and just overall mean. If you have normal questions and don't want to offer your phone number up immediately upon arrival to the receptionist then the salesman will call you problematic and will be overtly rude to you, especially if you don't buy immediately. Shocki | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ AMY MCMAHON
    | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Clarence Lee
    Good people! Great service! | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Jay Culberth
    So my experience with the service department after I purchased my 2022 Power Wagon here has been nothing but stellar! That training and way of managing issues extends from the top down. Shout out to Trevor this time for total follow up and doing everything right. Alex, the team leader, just simply knows it all. Has the best tool | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Alan Page
    | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ William W
    Called to have my dodge ram 1500 serviced. It’s a 2006 with 90k miles and they tell me they can’t do it because it’s to old. I just want to know why my check engine sensor keeps going off. You think they would be able to look at it. Guess not. So moral of the story don’t buy here cause after so long they won’t service your car. | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Chelsea M
    DO NOT GO HERE. Update #3: It is now 6/10. No part yet. Service team will not take accountability for frying the battery on day 1 and still want to charge us $979 to replace it (which is absolutely ridiculous considering a battery costs nothing close to that). We were denied a rental vehicle at their cost, so we are still without a | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ Emily Locke
    We just purchased a Jeep Wagoneer from Ben and I have to say it was the absolute most pleasant car buying experience we have ever had. Ben took the time to explain the car to my husband on day 1 and then to me the next day. He also made sure to move fast when it came to paperwork. I could not believe how fast we were able to purchase | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Scuffed Kage
    | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Dion Sweat
    Overall a good experience - start to end - for buying a new car. Recommend. | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Ramona Cintron
    | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Taylor Murphy
    | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Chadi Barakat
    I had an oil change appointment and after waiting for almost 2 hours they still needed another 30 minutes at least to get to my truck , they didn’t even bother telling it’s gonna be that long I took my truck never coming back here again | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Chelsea M
    DO NOT GO HERE. Update #2: It is now 06/04. Our van is still dead in the driveway. This “part” they are waiting on is still not in. We call every day to speak to Trevor Davis, the service rep, and he never answers. He calls back maybe 24 hours later if we are lucky and gives us the run around. We called this morning and Trevor is co | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Dan Leveton
    Great working with all the folks at the dealership from the sales guys to the sales manager to finance. Everyone made it easy and as always pleasant. Thanks again. | Read Full Review
    6/2/2024 12:00:00 AM | Google
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