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Autonation Chrysler Dodge Jeep Ram Pembroke Pines

Autonation Chrysler Dodge Jeep Ram Pembroke Pines

★★★★★(835)read reviews
13601 Pines Blvd, Pembroke Pines, FL 33027
(954) 688-3662 Ask About Our Service Specials!

Service Hours

Mon: 07:00 am - 07:00 pmTues: 07:00 am - 07:00 pmWed: 07:00 am - 07:00 pmThur: 07:00 am - 07:00 pmFri: 07:00 am - 07:00 pmSat: 07:00 am - 05:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Autonation Chrysler Dodge Jeep Ram Pembroke Pines

Autonation Chrysler Dodge Jeep Ram Pembroke Pines is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Ask About Service Contracts
  • Certified Technicians

Call (954) 688-3662 today to schedule your next appointment.

Our technicians at Autonation Chrysler Dodge Jeep Ram Pembroke Pines are ready to help you!
Business Link Logo

Autonation Chrysler Dodge Jeep Ram Pembroke Pines is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Autonation Chrysler Dodge Jeep Ram Pembroke Pines today at (954) 688-3662 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Heinys Hernandez
    They delivered an excellent service. | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Zahira Mercedes
    Stan Morton was amazing - he didn?t stop until he found exactly what I wanted and didn?t pressure me into buying something I didn?t like 100% - fair pricing and no gimmicks. Super informative about the vehicles. | Read Full Review
    10/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ Floyd Cleare
    I was very pleased with the service ,and also value my time | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Christian Garcia
    very horrible customer service and horrible prices I took my truck for service after being there over a week telling my cost of service was over $3k so I decide it, not to do it there so I took it somewhere else I was charge $500 dollar for my service horrible prices | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ ariel gaston Fuentes
    | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Manny Mena
    James and Yariandy were an absolute pleasure to deal with. They are very knowledgeable and worked with me on my troubles with my vehicle. Constant communication from Yariandy regarding my vehicle made the process feel less stressful. | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Claudia Fernandez
    Excellent service! | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ ANDREW BOSSERT
    I had a great Experience in the Service Department at Autonation Dodge Chrysler Jeep Ram they took great care of me had me in and out in a timely manner. I met with the service Director and he was very nice as well. Thank you all for the time and diligence given to my vehicle. | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Justin
    Great dealership seamless experience easy to deal with and great service I don’t have anything else to say | Read Full Review
    10/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ Justin
    Great dealership seamless experience easy to deal with and great service I don’t have anything else to say | Read Full Review
    10/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jorge Contreras
    Excelent | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Manny Miguez
    Yariandy was an AMAZING help! Great customer service and had my truck done in an instance. | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ natee saelee
    Even without an appointment, your maintenance team were gracious to accommodate our request with professionalism. | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Ader Mendoza
    Previously services were a nightmare and I was giving the last chance before changing service location. Car was serviced same day, and advisor kept me updated. Hopefully it keeps the same customer service. | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Lozada
    Excelent customer service | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Gary Fretz
    NOT TOO GOOD. LEFT MY JEEP FOR 4 DAYS AND IT WAS BARELY TOUCHED EXCEPT FOR SOME RECALL WORK. I ASKED FOR SOME TRIM TO BE RE-ATTACHED AND THEY CLAIMED THEY CAN'T DO IT AND I MUST PAY $1600 FOR SOME REPLACEMENT PLASTIC PARTS THAT MUST COST THEM $30. SO I LEFT AND WENT TO THE JEEP DEALER IN NORTH CAROLINA WHERE I HAVE A SECOND HOME AND | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Nancy Laguerre-Altenor
    Great service | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Kelson Mckinney
    They were very pleasant doing my purchase. Taking the time to show me and share with me as much information about each vehicle that I had questions about also, taking the time to allow me to test drive the vehicle I?d like most. | Read Full Review
    10/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ Kelson Mckinney
    It was truly a pleasant experience my advisor took the time to explain everything about the vehicle to me and allowed me to go out on a test drive, and as we drove, He explained every question that I asked concerning the vehicle and we were able to come to agreement on the price and I was thankful to leave that night with my new car. | Read Full Review
    10/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ Kelson Mckinney
    My experience was great I found just what I was looking for the vehicle of my choice and I?m truly satisfied with it. | Read Full Review
    10/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ tomas gabriel gonzalez navarro
    | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ angel molina
    Facundo was a really good with his service, I truly appreciate his help with the issue that I had with my vehicle | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Luis Toro
    Brought my van in for service for electrical concerns. The Customer Service Rep, Facundo was amazing. He came across as sincere and helpful. Unfortunately, the Service Dept seems to be mismanaged and it took 1 week for my van to even be looked at for diagnosis! Once they finally looked at it, the issue was an easy fix and resolve | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Seth Lopez
    Terrible service department. Go to any of the other jeep dealerships in the area. Note that they reply to bad reviews on here pretending to be concerned but never actually get in touch with you even after calling them. Don't be fooled into thinking they are following up with any of the concerns you see on here. | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Ronnie Alvarez
    Excelente Servicio de todo el personal, Facundo fue muy profesional y el tiempo de entrega fue el indicado. Gracias por todo!!!!! Great Job ???? | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Jorge Suarez
    Fantastic customer attention and the mechanical service repairs are superb. They have a great team that works very well helping the customers. | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ jorell davis
    Everything went smoothly and they helped me out a lot | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Jared Catalano
    I stopped by today with no appointment, and despite them being busy, James and his team got me in and out very quickly. The greeting staff was great too and led me inside to my advisor. Thanks again, I’ll be back in 5-10k miles for my next visit. | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ cesar luna
    Very professional and helpful | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Viviangel Molinares
    My step father had his business done for his Jeep Gladiator at this center and he said he had a wonderful experience with the employees and service. | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Nissim Harosh
    It's wasn't like before I visited 3 car dealership Until I fond Migel he helped me getting the car I wanted. | Read Full Review
    10/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ Nissim Harosh
    It's wasn't like before I visited 3 car dealership Until I fond Migel he helped me getting the car I wanted. | Read Full Review
    10/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ LeO Trimarchi
    The sales person I dealt with was Ernesto, and he was professional and great! I've purchased cars from AutoNation in the past, and had a pleasant experience. However, do not fall for their online "Sell Your Car" gimmick. They will give you a "CERTIFIED" online offer to "Catfish" you into their office. Then they'll "lowball" you, by t | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Mickey Iraklidis
    | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Munoz
    Gran atención muy profesional mención especial a los empleados Luis (al momento de recibir el vehículo y Tomas al momento de facturación y retiro del vehículo | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Civil Military Operations Logistics
    Easy appointment and great customer care!! | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Edward Miller
    Frank and Ernesto were incredible. They made the entire process of leasing my new car PAINLESS! Thank you for all your help. | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Pavell Rodriguez
    Estoy muy contento y agradecido por el maravilloso trato que he recibido al hacer mi compra en este dealer gracias a la atenci?n de Ernesto Luis de verdad m?s contento no puedo estar recomendar? a muchas personas que necesiten un auto | Read Full Review
    10/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ Google Reviews
    I will get straight to the point, for service I would go to another Jeep Dealership. I have gone to Sawgrass Arrigo in the past and had good experiences there. I decided to give this place a shot because I no longer work near Sawgrass and it's a bit of a drive for me but I went in for routine maintenance and got my car back worse tha | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Valentina Lozano
    Their customer service is beyond amazing. The whole team and James have always been very helpful, they always answer all my questions and always strive to help me with any issues my car might be having. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Delroy Fernander
    Very professional thank you Mr Thomas ?? | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Jose Luis Lopez
    | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Nakisha Allen
    My experience at Dodge on 9/30/24 was a smooth and easy process. I didn’t have an appointment and I was still able to be seen. Joseph A. was the best. He got me right in. All of my recalls got taken care of and my headlight was fixed properly with a warranty. My dodge Durango is running like a baby. AutoNation for the win. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ garvin belgrave
    the service was great I have no complaints | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Silvana Del Mar
    Hace poco mas de un año compré una Jeep Compass, ahora tiene 11 mil millas y tiene un daño el sensor de la batería, se enciende constantemente y conducir bajo alerta constante es peligroso. No han arreglado mi carro, según ellos el computador no registra ningún daño, ahora deben quedarse con mi auto por varios días y no tienen uno pa | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Danny Suid
    DONT DO BUSINESS WITH THIS DEALERSHIP. I was crazy happy about my purchase experience with this dealership. I shook hands after coming to an agreement on price with the sales person and finance manager, then sat down at the finance managers desk only for him to tell me i needed to get a warranty extension that would cost more than o | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Amy B
    | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Walter Vanderhorst
    I recently had my 2023 RAM serviced, and I couldn't be more pleased with the experience. Jose Cruz went above and beyond to ensure everything was taken care of. He was professional, attentive, and made sure that all my concerns were addressed. My vehicle was serviced efficiently and runs perfectly now. I highly recommend Jose Cruz an | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Jacques Lagas
    I was treated as a VIP by all; Sales - Andes was very genuine and helpful with the decision to purchase my new vehicle. Professionalism at its best! Thank you to finance - no stress decision making and a pleasure meeting. | Read Full Review
    9/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ Lagas
    Exceptional Team with the utmost professionalism. Sales and finance - thank you for treating me as a VIP. I will recommend your dealership and I will be a loyal future customer | Read Full Review
    9/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ Lagas
    Exceptional Team with the utmost professionalism. Sales and finance - thank you for treating me as a VIP. I will recommend your dealership and I will be a loyal future customer | Read Full Review
    9/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Gary
    | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Luis A. Hernandez
    Went to autonation for my truck's maintenance service. I was assisted by Yariandy who was very professional and attentive. Thank you. | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ alissa mauro
    | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Barbara James
    We bought a car from here on 8/21 and it was not in condition as promised or came with what was told so they were supposed to be sending us a check and now they have stopped responding so now this turns into a civil issue with an attorney. Don’t buy from here. Horrible customer service they blow you up to sake a car but not to make t | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Mykelah Alston
    They owe me money in regards to a car purchased from them it has been a month and a half and have stopped responding the sale rep Stan and finance manager Aldo horrible customer service take your hard earned money elsewhere. | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Christopher Mattison
    Great service and good hospitality and my advisor was very helpful and did his best to help me with all my needs and concerns with my vehicle | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Walter Vanderhorst
    Nice environment, Jose Cruz answered all my questions and had my truck ready sooner than what he told me. Good job guys. | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Tracey Martin
    My service guy kept me informed of progress throughout the entire time my car was at the shop. He was very transparent cost and procedures . | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Michael Hidalgo
    Fast an excellent service | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Melissa W
    Miguel was amazing ! He was so patient with me during my decision making, very knowledgeable about my car options! Best car buying experience for me. The entire staff was great! | Read Full Review
    9/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Melissa W
    Miguel was amazing ! He was so patient with me during my decision making, very knowledgeable about my car options! Best car buying experience for me. The entire staff was great! | Read Full Review
    9/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ Scott Joseph
    This was the worst experience of my life. Got a certified pre owned Jeep 20k miles, in 4 months it’s been in the shop 3 times for a month a piece. BEST part there service department does NOT pick up the phone. I mean I called for weeks for updates I had to call SALES to get someone on the phone. DO NOT GO HERE. ALSO JOSE is the most | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Jacqueline Wright
    Very pleasant experience. My Assist Agent, Carlos was very knowledgeable , professional and courteous. We had been looking at various dealership with no real thought of what I wanted. THEN I met the Summit!!! its interior and it’s features and the smooth ride were unmatched. Within 24 hours. I departed on a road trip and it was | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ michael noel
    | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ edgard gamez
    | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Toledo
    Super nice people, super fast service. No complaints here. | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Jesus Dominguez
    They treated me great and took care of all my car needs. | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Yaya Garcia
    Our experience with Ronnie Alvarez was excellent. He really understood what I wanted and tried to help us not just make a sale. He was friendly and patient. Great service overall. | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Victor Alvarez
    Horrible experience at this Autonation dealership. The salesperson didn't know where the vehicle was located on the lot. He took us to 3 different vehicles that were not the one advertised on their website. | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ mary almeida
    The best dealer !! | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ jose rojas
    Excellent service | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth DuPree
    The team was attentive, friendly, professional and eager to take care of me. | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Luis Arestegui
    My experience was very good Just to express my gratitude to Jose Cruz, he was very kind a good professional that gave me a very good service with all my car needs. | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Maria Wheeler
    | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Francisco Lopez
    Great sales team, great customer service, helpful and friendly. 100% recommend | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ José Luis Rísquez Roa
    Excelente atención del señor Facundo, siempre atento y pendiente del caso hasta que lo solventó satisfactoriamente | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Nathan Smith
    Avram in the service department was great and was able to get everything done to my satisfaction. I was pleased with the work performed. | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Isabel Falcon-Volquez
    Jose in service was great! He was always providing updates on my vehicle and very responsive! | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ vic
    Alfredo from service is very helpful and keeps great communication every step of the way, thank you | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Jacques Lagas
    Tomas Delgado is an exceptional leader and merits special recognition. He strongly exhibits the utmost professionalism and attention to details. His personality is genuine and always exceed expectations. I am witness to how he directs his team while at the same time paying high attention to his customers. You are fortunate to have | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Oscar Antigua
    Excellent services, my service advisor Jose when above and beyond explaining all the services that was needed on my Grand Cherokee and marking sure to answer any concerns about my service. I highly recommend them ??. | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Leanys Diaz Almaguer
    Una buena experiencia de compra. C?sar y Edy fueron muy amables en mi gesti?n | Read Full Review
    9/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ juliomorejon21
    Very good service super fast and honest the sellers it very nice and know what hes doing | Read Full Review
    9/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ juliomorejon21
    Very good service super fast and honest the sellers it very nice and know what hes doing | Read Full Review
    9/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Patrick Cosio
    Great service by Facundo | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Avram Joseph
    | Read Full Review
    9/15/2024 12:00:00 AM | Google
  • ★★★★★ Yesenia Verdecia
    Tremenda atencion de sus trabajadores en especia de Felix Ruiz | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Yolanda Giron
    | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Greg Sutfin
    Quick and efficient | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Christine Perez
    Tomas was great during my service appointment. I had a great experience. | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Juan Gomez
    | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Altonisha Harrell
    I was very happy with the service I received on Sept 10th,2024. I took in our 2024 Jeep compass for oil change and tire rotation. Although I came in without appointment, the guys took great care of my needs. I was out in reasonable time as well. One of the associates came around and gave out water to the customers waiting in the serv | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ yasmani sanjurjo
    Compré mi con los mejores , fui muy bien atendida por José , Maikel y Aldo excelente ,tuvieron mucha paciencia con nosotros , estaba indecisa de que quería comprar y ellos con mucha paciencia me apoyaron en tomar una buena desicion me atendieron nos sentimos en familia gracias a los tres agradecida , les recomiendo este dealer as | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Maurice French
    My adviser Jose was awesome getting my car back on the road. He responded to all my questions with a quick responds and ensured I was in good hands with AutoNation. | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Chris Ayala
    Avram was very attentive and communicated all parts of the service very well. He was extremely polite and cares about the customers. Beat service I’ve had coming to this location. | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Neccy Polanco
    Good services. Always available to help. | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Jorge Abadia
    Excelente lugar para comprar un carro nuevo o usado el Sr Johnny Robles un verdadero amigo, Profesional,honesto amable ?? | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Sabel
    | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ ANDRES BOHORQUEZ
    | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Mike Gizzi
    Very knowledgeable, quick and the only dealership I actually trust. Tomas Delgado is the best! | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Araisa Martinez
    | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Jorge Grande
    | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Ivan Silverio
    People were really friendly, polite, well maner with a smile all the time. | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Mayra Sanchez
    | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Ray Calderon
    The dealership needs improvement in many areas at the service department, Thanks to the advisor Tomas Delgado that was able to check me in promptly and attend to my concerns , Great customer service by this advisor.. | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Nigel
    Tomas is a great guy , made the experience easy . Very professional | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ eliezer jimenez
    Excelente | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ Vadim Blumetich
    Respectfully and professionally | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ Paula Valencia
    | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ carlos jaimes
    Atención muy buena el proceso para la compra del auto estuvo excelente ya es la 3 vez que compramos carro en este lugar | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ edmundo rodriguez
    No much words are needed to say excellent service and deals. Will recommend to everyone. The entire team from sales to financial was on point. | Read Full Review
    9/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ edmundo rodriguez
    No much words are needed to say excellent service and deals. Will recommend to everyone. The entire team from sales to financial was on point. | Read Full Review
    9/7/2024 12:00:00 AM | Cars.com
  • ★★★★★ erik padron
    Took my 2020 Ram 1500 Lonestar for a recall and was taken care of quickly even though they were short handed. Yariandy was very helpful and accommodating. Thank you guys! | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Liz Witter
    Always great service, shuttle or coffee station on waiting room . | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Rasiel machado guzman
    | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Anibelle Pons
    Tomas provided the best customer service I’ve had at this establishment so far. | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Lina Martinez
    Compré lo carro con Miguel un excelente servicio. Fue muy detallista con el carro y con el proceso de venta. Después de la compra tuve que arreglar algo en mi carro y los manager de venta Sebastián y maikel me resolvieron con prioridad mi situación con un excelente servicio resolviendo de inmediato mi incomodidad. Recomendaría con se | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ jovan dewitt
    | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ erik padron
    | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Alvarado
    Great and quick help. Came in and was helped to fix a bad battery on a used car purchase. Mike and the team made quick service. Thank you | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Tilwanda Terry
    I went there looking for a vehicle and I found a 2019 Dodge Durango. They said that my income wasn’t enough and I needed a cosigner so I got my mom and picked her up and took her there then they say who was approved with no money down had us both sign all the papers even on the tablet they cleaned the car wash and everything and what | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Ed Rdguez
    | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Elio Gonzalez
    | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ George Lemus
    Service writer did a great job. | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Rudy Diaz De Vivar
    | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Sloosh Vlogs And Games
    | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Varis Embery
    Great service. Would recommend Yariandy to anyone. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Mario Herrera
    Great follow up and very good customer care | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ David Villarreal
    Great service, nothings bad | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Jacques Lagas
    Excellent Service and Service Advisor - Tomas! Service performed correctly - team was courteous and professional. Thank you! | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ juanvargas1217
    Excellent service, the attention to detail of my process while at the delearship was amazing. The sales team was great and real helpfull. | Read Full Review
    8/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ juanvargas1217
    Excellent service, the attention to detail of my process while at the delearship was amazing. The sales team was great and real helpfull. | Read Full Review
    8/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Worley Dixon
    Everything was done right and I appreciate all the help that they Me. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Company One
    First mechanic that doesn't try to sell me things I don't need in Florida. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Luis Avila
    everything ok nothing of the extraordinary. I'm ok with the service. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Jermaine Williamson
    Make an appointment before you go! Decent service has only been a few times. I'm sure it's not their fault, but damn it takes several days just to get a diagnostic! That's crazy! They are my very last option when I just have no other choice. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Vargas
    Thomas was a pleasure to work with and he helped me with everything I needed. He deserves a huge raise and recognition for his great work! | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Leopoldo Rios
    | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Rosalind Moultry-Howard
    From the moment I drove up, I was treated with the utmost respect. The establishment was very clean and the employees were very professional. Thank you, Tomas and Mr. James for your understanding and for delivering great customer service. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Maximo Bimblich
    Excellent service. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ sandra osorio serna
    | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Steven Czyzewski
    Yariandy was our service advisor. He was awesome. Very honest and accommodating. A very pleasant visit. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Yader Antonio
    Thank You Tomas | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Carol P. Ceballos Huertas
    Excellent service received on my visit by Tomas Delgado and the staff!! | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ jose rincon
    Excellence support, clear details about the situation of my car and fast action to fix the problem in the same day… they are a new crew with excellent view about customer satisfaction! | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Ana Montan
    | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Abby Martinez
    Went in for first oil change Jose told me would be about an 1-2 hours was done within the hour plus car washed and wiper fluid added. Thank you guys | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Izzie Rosler
    Got there at 730am for an oil change and left at 915. Waited almost 2 hours just for an oil change. Plus they almost never answer the customer service line, still waiting for the service agent to return my call. | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Mariam Moya
    | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ yoel abad
    | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Sebastian V
    Tomas was great! He addressed the issues and kept me updated throughout the procedure. Very happy customer thank you | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Maria Garcia
    AMAZING SERVICE! Everyone is very friendly and helpful. | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Yvette Smith
    Again this Service Team saves the day! They did a terrific Job fixing my Dodge Caravan! Thank you so much Jose Cruz and team! You are the BEST! | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Osmar Fernandez
    | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Ohh_reallyy
    Nothing specifically good or bad, just that we walked into Service and instantly felt like we were in Hialeah, not Pembroke Pines. | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Sergio Dizeo
    Great service | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ M M
    Excellent Service Department. Everything was done on time. Eric and Jose are awesome!!!! | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Diego Rosales
    Great customer service, thanks to Tomas Delgado he was very helpful and knowledgeable. | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Janeiris Santana
    | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ luis figueroa
    Miguel Echeverria, thank you for the excellent treatment and service. If you need a vehicle, the place you should visit is AutoNation Chrysler Doge Jeep Ram Pembroke Pines. Don't forget to ask for Miguel. | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Rodrigo Amengual
    Called on 8/21 to schedule a service appointment (oil change + diagnostic of a noise). They guy verbally confirmed the appointment and told me to see "Tomas" the following week and told me oil change was USD 70 and the noise will depend on what they found. As the email confirmation never reached my inbox I called 2 more times, only | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ RICK JP
    I had a greatt experience there, they even offered to give me a ride home. | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Karina Gomez
    I have been been a loyal driver of Jeep's for the past 8 years and have trailblazed many dealerships to come up short on all EXCEPT THIS ONE. The individualized attention and well mannered staff really made the long and daunting process much easier to endure. As a woman it is often intimidating to walk into a male dominated environme | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Luis Oramas
    Terrible experience with Bibi and Aldo lots email Not answering; they kept my money after canceling the guarantees REFUND MY MONEY WHERE ARE MY MONEY | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ David Chang
    Is a nice place to service you car. The assistant service manager Facundo Mannino was great, excellent person, explained everything that I need to know about my car. Very attentive. thank you. | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Luis Oramas
    Bad experience, they kept my money after canceling the guarantees REFUND MY MONEY WHERE ARE MY MONEY | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Shirley Pierre
    Highway robbery. Don't go there for maintenance or to fix your car because they are over priced. Firestone is at least half off. | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Yanetqui Batista Diaz
    Estoy muy agradecida con ustedes y muy feliz con mi carro | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ Christian Delassalas
    Amazing buying experience. Armando took really great care of us. Definitely recommend him as ur salesperson. | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ James Miller
    Walk-in oil / tire rotation. I was told 2-3 hrs. It took 2:45min. Plus a car wash. Everyone was respectful, cool, helpful, and on point! Ate breakfast at Sergio’s. Awesome Cuban food. Will come back for all my Jeep work!! Signed CDR Miller | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Raul Margarito
    Amazing experience. They don't rush you.They are very helpful and they will work with you so you can have the car you want. 5 out of 5 stars thank you | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Javier Menendez
    Facundo in service was amazing!! | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Kidson Barnes Jr
    My Service Advisor was Tomas & he was amazing. My car was fixed in an efficient time & the Service was GREAT. Thanks Tomas. | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Bethany
    | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Mark Bartholomew
    Back to visit Auto Nation with some issues with my Jeep. Service Agent Tomas was excellent... Physically showed me some problems with my Jeep and made sure I could get repairs done timely due to plans later that evening. Very happy with efficiency of service and Tomas lived up to his promise. I believe Tomas is a perfectionist which | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ rosi kuster
    I must say, the experience was outstanding from start to finish. I had both my cars serviced recently and the staff was incredibly friendly and attentive. The team was above and beyond to ensure I felt comfortable and informed throughout the entire process. Mr. Jose Cruz was efficient, knowledgeable and never once did I feel pressure | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Reza Jahangiri
    | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Jeff George
    In general all around the attention to details was unsurpassed, Mr Howard Ruiz went out all the way to sell me something I was happy to drive. Mr Calo also went Xtra mile to help with the financing and very attentive. I recommend this Gentlemen to every person looking for a fantastic deal. My Dodge caravan is in pristine condition.. | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Yanetqui Batista Diaz
    | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ RONALD “DAN” BROWN
    Thanks For your great customer service | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ Eduardo Lopez
    From the moment I arrived for my service to the time I was done all of the service staff were very welcoming and extremely pleasant. My service advisor went above and beyond to keep me informed. ???? | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ Mark Bartholomew
    Visited Auto Nation on 8/7. Service Agent Tomas was excellent... Physically showed me some problems with my Jeep and made sure I could get repairs done timely due to plans later that evening. Very happy with efficiency of service and Tomas lived up to his promise. I believe Tomas is a perfectionist which is really appreciated. Thx ag | Read Full Review
    8/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mark Bartholomew
    Visited Auto Nation on 8/7. Service Agent Tomas was excellent... Physically showed me some problems with my Jeep and made sure I could get repairs done timely due to plans later that evening. Very happy with efficiency of service and Tomas lived up to his promise. I believe Tomas is a perfectionist which is really appreciated. Thx ag | Read Full Review
    8/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ Pablo Martinez Suarez
    Muy buena atención y servicios ?? ?? ?? una calificación 10 de 10 si de mi dependiera lo recomiendo a todos mis amigos . | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Emiliav Villalba
    The AutoNation DodgeJeepRAM Prembroke Pines's Team, especially Tomas Delgado, has been extraordinary. He went the extra mile to get our car fixed, dealing with the insurance, keeping us informed all the time. I woukd like to thank him, and extend my appreciation to the last member of AutoNation... all I can say is thanks, thanks an | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Bustamante
    Thank you so much to my Service Advisor Tomas & James, they are awesome, valet Guys on greet me & amazing Mechanics ?? Very Stunning Experience, I always have with my dealer where I bought my car. My service Dept is amazing, The Director James had the biggest heart & is very kind & professional smart. He knows this Business perfect. T | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Kk Mur
    So my truck stop working on a Tuesday morning I set an appointment for the next day. I have my vehicle towed there then they tell me because of all the flooding my vehicle will have to wait no loaner or anything available. I waited a couple days went there in person after not getting information. I talked to my service advisor Tomas | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Jaw “bodeen” Bone
    | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ Greg Hoffman
    came in for second visit for recall on my vehicle. people were nice but got a low priority which caused several week delay .once we were contacted again we left the car for a day and result was they could no longer do the test so had to take car home and start process over again which takes about 6 weeks | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ Alex G.
    The service was exceptional, I used to dread coming to Autonation not too long ago due to the unprofessionalism. But with this new team of agents, the experience has definitely altered for the better ! Tomas was extremely helpful, detailed & informed me of the progress of my vehicle along the way. Keep up the great work ! | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Roberto Melendez
    I took my 2024 Jeep for it's first oil change, Yari was my advisor, he asked me if I had an appointment, I didn't, he told me no worries, we will take care of you ASAP. I only waited 2 hours and my car was done, with car wash included. Thank you for the great service. | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Arenas
    Excellent service. The attention was impeccable and had never had such attention at a dealership as this one provided. A definite 10/10 | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Cheng Sun
    Yariandy helped me with the oil change and it was a great experience. Wait time is minimal and I can enjoy refreshments in the lodge. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Vladylien Navarro
    Service department i have to admit that they are making improvement on customer service, | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Michael M.
    The team and most especially Vyron my sales person were awesome. They were very knowledgeable and let me take the time I needed to make the decision and ultimately pull the trigger on my 3rd Jeep Grand Cherokee from them. Would not do business with any other dealer and cannot thank them enough. | Read Full Review
    7/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ Michael M.
    The team and most especially Vyron my sales person were awesome. They were very knowledgeable and let me take the time I needed to make the decision and ultimately pull the trigger on my 3rd Jeep Grand Cherokee from them. Would not do business with any other dealer and cannot thank them enough. | Read Full Review
    7/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kenneth Koshy
    | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Monica Rebellon
    | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Avi Yehudai
    try to sell them my car after they gave me a price and i agreed to sell them the car and made me sign all the papers and held the car for a week they told me that they cant buy it. they are so unprofessional try to stay away | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Martinez
    James the Service Manager goes above and beyond for his customers. I will continue to buy at autonation pines and service my cars there because he is someone I can trust with my vehicle. | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Jared Catalano
    Exceptional experience. I didn’t have an appointment but they got me right in and out for my oil and tire rotation. The young lady that greeted me at my vehicle when I pulled up was friendly, and the advisor was very thorough. Will definitely be coming back! | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Colton Sawyer
    The service department here is the worst department ever. I bought my vehicle from here and the service manager was a complete a hole. He would not service my truck. He sent me away and sent me somewhere else. I would never recommend this place. I wish I never brought my truck from this place. Because of the service department and to | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Maiky Machete (Maiky Machete)
    Very attentive and very professional. A+A+A | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Neidy Parra
    Tomas and the team was great, they were able to do the warranty work sooner than expected! My truck is running great thanks to them! | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Frank Colwell
    I was in the market for a new work truck and visited multiple dealerships. I must say I almost gave up after receiving some terrible offers. I was told to see Ernesto at AutoNation and I'm glad I did. He was fair, professional and courteous. I managed to get a great deal on the truck I wanted. Grace in finance was equally awesome and | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Scott Molk
    I cant say enough about the service department at autonation. James and his team are simply the best. They will always make sure your car is taken care of and will always make sure you leave happy. James, Tomas, Pierre and Richard should all be recognized for their hard work. I will always take my car to James and his team for any fu | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Evonne Palomino
    Went in for an oil change. Job was completed just before the estimated time and was given a complementary car wash. This has been the best service visit I've had since I purchased my vehicle 2 years ago. Thanks. | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Tom Mar
    | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Tashelle Whyte
    Thank you Jose !! From beginning to end José take good care of me felt right at home ! Also, he was training a new guy. He’s pretty awesome as well. | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Nelly Lopez
    | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Jessie Machado
    I was really delighted with Tomás' attention, he was very kind, attentive and solved my problem with the car. Excellent dealer service 100 points | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Gilberto Gutierrez
    I love it when you make an appointment and they tell you it's going to take 5 to 6 days just to check the diagnostic report of the check engine light. Then when you ask for a loaner, and they tell you that you are eligible because your car is still under warranty, they then tell you they have no loaner cars to give out. Then they tel | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Milkos Hidalgo
    muy mala, son unos ladrones no le recomiendo a nadie que compre ni arregle un carro alli. | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Alain Romagosa
    | Read Full Review
    7/21/2024 12:00:00 AM | Google
  • ★★★★★ Alberto Gonzalez
    Good service n fast | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Aisman Quinones
    Confort and cozy mood place. Very nice people will take you to the best deal. | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Chanel Haslem
    Superb service! Took my Dad in for a simple repair and was able to get it done within a few hours, without an appointment because we made the mistake of making an appointment at the wrong dealership… thanks to Edwin Munoz the service manager he was amazing and professional! Highly recommend Autonation Chrysler Dodge Jeep Ram in Pembr | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Oscar Bermudez
    Muy agradecido por la excelente atención y servicio. | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Vladylien Navarro
    Service department is a big joke in from of your face, after almost 3 weeks we had our almost brand new Grand Cherokee nor reading the remote key, after almost three weeks and we had the car back with only one key and the process is not finish yet, the front bumper is sticking out on the right hand side, they said is fixed, all they | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Jon Ramsey
    | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Yusmelys Ulloa
    Me encantó el servicio sobre todo siempre buscando al cliente la mejor opción la cuestión no fue encontrar el carro deseado sino salir satisfechos en todos los sentido me siento afortunada ya que en otros dylers no tuve estas oportunidad, son profesionales, humanos y sobre todas las cosas sinceros, saludos al equipo y en especial al | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Robenson Stcyr
    Excellent service took care of my vehicle like it was their own in a timely fashion very happy and please | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Jose Alberto Sojo Guerra
    En mi experiencia puedo considerar que fue realmente positiva, ya que desde la persona que me atendio en el front desk fue muy atenta y cortes, como tambien la persona que como asesor me atendio y me permito poner aqui su mobre Sr. Camilo fueron sobresalientes en todo... Ellos dos hacen que una empresa como la que representan, tenga | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ China Gosier
    Tomas is the best !!! He was able to fit me in for a quick oil change. His communication was excellent. I love this place. | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Brian Etienne
    2nd car I leased from this store, amazing experience Johnny Robles & Hasiel Perez gave outstanding service. Would definitely recommend to everyone | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Luid Permuy
    Exceptional attention from Edwin, quick, efficient, and highly responsible service. Thank you. | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Josiah Garland
    | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Fabricio Cruz
    AutoNation Dodge/Jeep is the best place to purchase & service your vehicle! I visited them to get my truck serviced. Several days later I realized that they left the old parts inside the truck & they damaged the hood while servicing my vehicle. However, when I spoke with service advisor Tomas, he took ownership immediately. He spok | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Ingrid Arguelles
    Great service and attention. Sales person was great, helpful and made it easy. Same with the financial department | Read Full Review
    7/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ingrid Arguelles
    Great service and attention. Sales person was great, helpful and made it easy. Same with the financial department | Read Full Review
    7/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ DontGoHere
    DONT GO HERE Holding my car hostage. No communication. Don't call you and don't answer calls. I had the same experience 2021 and made the mistake of hoping they had changed. Didn't happen. | Read Full Review
    7/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ bozzinni
    Not enough advisers, costumer service it’s very poor, don’t give you the right information | Read Full Review
    7/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ bozzinni
    Not enough advisers, costumer service it’s very poor, don’t give you the right information | Read Full Review
    7/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ DontGoHere
    DONT GO HERE Holding my car hostage. No communication. Don't call you and don't answer calls. I had the same experience 2021 and made the mistake of hoping they had changed. Didn't happen. | Read Full Review
    7/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Patricia Osorio
    Muy mal servicio, están cobrando descaradamente un extra de misceláneos,sin antes informar al cliente, hasta que se hace el pago es cuando me di cuenta,compre mi Jeep Cherokee con ellos y siempre hice el mantenimiento de mi carro,. Pero últimamente me ha ido muy mal..No volveré. | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ They are the type to retaliate
    DONT GO HERE. Slow smarmy service in 2021. Same crappy service this time in July 2024. | Read Full Review
    7/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ They are the type to retaliate
    DONT GO HERE. Slow smarmy service in 2021. Same crappy service this time in July 2024. | Read Full Review
    7/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ Eric Miller
    Service is terrible. They sold us a 3 pack of oil changes and when we went in for the second of of the 3 we were told "Management had changed and they were not honoring the second 2 oil changes that were purchased from the previous management." When you ask for managers they send you to a call center and when you talk to the call cen | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Yari Castillo
    | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Lorraine Bromstein
    DONT GO HERE | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ drmachadovet
    Every thing went pretty smooth son buying our new was easy, efficient and fast. Miguel the sales guy was very kind and the rest of the people involved in the process as well | Read Full Review
    6/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ drmachadovet
    Every thing went pretty smooth son buying our new was easy, efficient and fast. Miguel the sales guy was very kind and the rest of the people involved in the process as well | Read Full Review
    6/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Andrea Leon
    Went in looking for a jeep and met with Camilo, he was great! He answered all my questions as it was my first time getting a car and was super patient and helpful! He helped me get my 2020 Willys Jeep and I absolutely love it, definitely recommend! | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Bug A Bug Pest Extermination
    | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Frank Demek
    Purchased some warranties from the dealer, when my car was declared total loss I went to speak to get a prorated refund, they refused to complete the refund, kept saying their system is down. | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Henry Rodriguez
    I when to the dealer the other day and this young man named Jose Solis attended me and that was the best service I’ve had in a long time. I suggest to deal with him if you have to go to the service department, ask for Jose Solis, great help | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Leslie Horta
    Ive been to multiple dealerships and I have not had a better experience than with Jose Solis. He was extremely helpful and kind and I would recommend him to anyone interested in going to buy a car from here. | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Omar Mesa
    Service advisor Jose Solis showed excellent customer service when attending me. Answered all my calls & texts when i had questions about my vehicle even on the weekends. Definitely will be coming back to see him whenever i need more assistance with my car. | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Nathalie Horta
    I had a great experience here specifically with advisor Jose Solis!! He was very attentive and gave great service. | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Ailen Machado
    Jose solis me dio excelente servicio. Le agradezco mucho | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Dina Mesa
    José Solís had great customer service. And our five stars | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ COR HIALEAH
    Jose Solis shows great customer service skills. The way he explained everything that i needed done on my car with details because i didnt understand is very appreciated. not everyone goes the extra mile when dealing with difficult customers. | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Niurka Santateresa
    Service Advisor Jose Solis was awesome, very attentive, understanding and patient. Definitely will be returning back to him. | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Jacklyn Corpas
    Jose Solis | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Patrick fowler
    The service was great , in and out was done in an timely manner thanks a to Mr Jose Solis the service writer , his professionalism made my day | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Alberto Rojas
    I go to service, my service advisor was Jose Cruz , he help me out with everything i need and the service was perfect. Recommend 100% | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Bryan Martinez
    South Florida is a hit or miss on your customer experience. But here they treat you like family ! Absolutely happy with how the service was but I want to highlight one individual Mr.Jose Solis, he made it extremely easy and comfortable when going over everything for my services no hidden fees or trying to sell me on things ! Phenomen | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Saray Mesa
    Advisor Jose Solis worked so hard to get me my car back within a week when the estimated time was a month. He truly went above and beyond for me. Just like always. | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Alberti
    I recently took my Dodge Jeep Ram to Jose Solis for some routine maintenance and repairs, and I couldn't be more impressed with the exceptional service I received! | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Leslie Mazo
    Jose solis was very helpful , I appreciated the patience and dedication to his job and helping me with my car. Thank you! | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Davide Bevacqua (L'Ombra del Califfo)
    | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Kennedy Rosario
    Much too long to have vehicle diagnosed… but .. Thomas service rep was a 10 in keeping me informed | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Raquel Gil
    Went to service my vehicle yesterday afternoon, they were so helpful, took the time to let me know how how many free services I have left . I also explained I have a wierd noise on my cat and needed someone to take a look at it. She out me in a waiting list for a loaner so when they are ready to service my car they can give me a loan | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Jose Lugo
    Frank which i believe is the general manager came out and helped me and my wife! His team is the best and most genuine ppl ive ever interacted with at a dealership 10 out of 10 | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Sergio Pena
    Service was excellent especially from the service advisor Thomas. The service was quick and easy. Will be coming back again! | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth Quero
    Excellent service, great staff! Very happy with the work done on my truck. Professional team working here always a pleasure taking my car here for service | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Omarm
    Excellent customer service and work performance. Quick job turn around and communication with the customer. | Read Full Review
    6/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Omarm
    Excellent customer service and work performance. Quick job turn around and communication with the customer. | Read Full Review
    6/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ Amytheredhead
    Excellent experience from start to end. I was happy to see how smooth it all flowed. Test drive was within the first 15 minutes of arrival! The sales and finance team made me feel comfortable and secure. I highly recommend Ariel! He is very knowledgeable and easy to work with! | Read Full Review
    6/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ Amytheredhead
    Excellent experience from start to end. I was happy to see how smooth it all flowed. Test drive was within the first 15 minutes of arrival! The sales and finance team made me feel comfortable and secure. I highly recommend Ariel! He is very knowledgeable and easy to work with! | Read Full Review
    6/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Hasiel Perez
    | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Valeria Castro
    Tuve la mejor experiencia en comprar mi vehículo, gracias al vendedor Miguel Echeverria por hacer posible este sueño, hoy estoy disfrutando de mi nueva camioneta?? | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Brian George
    Took my jeep in for service and the whole team was very courteous and was taken care of very quickly! Great Job!! | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Noah Simonetti
    Just took a very long time. Was in at 10am and did not get out until 1pm. I hoped they would give more for my car but overall the guys were great. | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Jacqueline Arroyo
    Muy complacida por la atención y profesionalidad de Felix y Aldo que me atendieron brillantemente, mi experiencia fue muy positiva | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Angelo Pazienza
    | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Yvette Smith
    So thankful for such a knowledgeable Service Team - They did an amazing Job fixing my Dodge Caravan! Thank you so much Jose Cruz and team! You Rock!!! | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Maria Budow
    Jose Cruz was our assigned agent. He was the most helpful of any agent I've ever encountered in the past from multiple other approved Jeep dealerships. There were a few mishaps in communication and timing throughout the repairs, but Jose was extra accommodating and provided me with a loaner to get us through the week that our car nee | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ D. W.
    My service advisor was Jose Cruz and he was an absolute blessing to work with. Took my concern on my vehicle very seriously and kept in touch with updates on my vehicle throughout the repair process up to completion. I was very satisfied with working with him. | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ anaisel86
    AUTONATION Chrysler Dodge Jeep Ram in Pembroke Pines offers exceptional service. Their staff is professional, attentive, and efficient, ensuring a smooth and satisfying customer experience. Highly recommended for car maintenance and purchases. | Read Full Review
    6/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ anaisel86
    AUTONATION Chrysler Dodge Jeep Ram in Pembroke Pines offers exceptional service. Their staff is professional, attentive, and efficient, ensuring a smooth and satisfying customer experience. Highly recommended for car maintenance and purchases. | Read Full Review
    6/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jose Navarro
    | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Peggy Notman
    Tomas was extremely helpful in getting the work completed as expeditiously as possible and even explained some things to me about my car since it’s new to me, | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Mark Ford
    I've been a owner for three years, it's hands down the best the service department been run. | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Iva Dames
    I had an excellent experience with getting my Jeep repaired. Thanks to the excellent knowledge and customer service from Tomas Delgado. He went about and beyond to make sure I had the correct repairs needed and the best customer experience I could have hoped for. | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Yesenia Verdecia
    | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Edwin Aguirre
    I took my Jeep 4xe for Recall at AutoNation Chrysler Dodge Jeep RAM Pembroke Pines, After a couple of days they returned it to me. (They didn't give me a loaner in those days) Two weeks later the Jeep had a lot of problems, until one day it didn't turn on anymore, and I have to take it by tow truck to the dealer again. After a wee | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Roded Eytan
    | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Jeannette Victoria
    | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Randy Diaz
    There's a new leader in the service department, and things are running much more smoothly. My service advisor, Thomas Liona, was kind, courteous, and knowledgeable. | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Anys De la fuente
    Muy agradecida con José Enrique Cruz excelente servicio y sentido del humor?? | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Superman super
    Very friendly and attentive staff | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Jeffrey the Best
    | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Evelyn Gonzalez
    EXCELLENT! Jose helped us out eventhough the young lady making the appointment was not aware that what I needed could not be done the day of my appointment. He is management material! | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ domino
    Great people. Great service. Happy with my experience. Would definately bring my truck back here for service | Read Full Review
    6/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ domino
    Great people. Great service. Happy with my experience. Would definately bring my truck back here for service | Read Full Review
    6/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ J E
    I was given a tentative offer by Sales person Alejandro Perez Davila for a car I was selling, pending onsite inspection. I arrived, the inspection was done and the car was in impeccable conditions. However, they offered me $2000 less than the initial offer. Made me drive 40 minutes to see them for no reason. Wasting my time. | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Harold Cole
    The service person that worked with my car was very attentive and prompt. | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Hans Jean
    Kristen Gomez really did a great job | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Jason Tapia
    Passed by to check out some vans. The lack of preparation and attitude did not help in our decision making process. | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Jorge Castillo
    Staff (Jose Cruz) is great. Willing to help and very professional. Unfortunately the issue at hand persists. I am sure they will do right by me. Brought Jeep for water intrusion on passenger side and after having car at the dealer for over a month, upon picking up now l have water leakage on both doors. | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Mike Barbato
    I had a fantastic experience with the service department. The staff was friendly, knowledgeable, and efficient. They took care of all my car's needs quickly and effectively, and the pricing was very reasonable. I will definitely be returning for all my future car maintenance needs. Highly recommend! | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ Richard Tenn
    Service advisor Edwin was great. | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ Juan Raymat
    went in today for service on my dodge charger and i couldn't ask for anything smoother man. Jose Solis is the advisor that helped me out, really on top of everything and always giving me updates and recommending things . can't ask for any better customer service! A+++ from me! thank you jose keep on doing what you're doing ! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Keresa Xoxo
    Highly recommend this location for your service needs. Specifically Kristen Gomes! She is attentive, knowledgeable, and always quick to answer my questions and concerns. Thank you :) | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Adrian Valdes
    Great customer service. The advisor Jose solis was very helpful and made the process smooth. | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ TutisDetailing
    Had an awesome experience at this dealer, I’ve been to ford, Toyota, and Kia looking at their used car selection and I didn’t get greeted the way I did here, Camilo Guio was our salesman and oh man was he awesome! We walked in and went to browse the lot and he came out and found us and asked us if we had any questions, of course we s | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Jose Suero
    Thanks Jose solis for the service ! Always coming through with good prices ! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Marlon Barrios
    José Solis simply the best !! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth89 Reyes
    José Cruz The service department was excellent | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Rene Carreno
    Amazing costumer service, my oil change and tire rotation was quick and dint waste my time. Thanks to Jose Solis he did an amazing job taking care of me. | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ JULYZBETH JORDAN
    The service department was very impressive. They help me a lot, very understanding and helpful. I’m very grateful with Mr. Jose Enriquez Cruz for his excellent service | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Franco Alfonso
    Jose Cruz consistently demonstrates excellent customer service skills. Customers frequently compliment their friendly and approachable demeanor. • They handle customer concerns and complaints with professionalism and empathy, often turning challenging situations into positive outcomes. | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Richard Tapia
    Great team, great service from Jose Solis and his team. Very knowledgeable best of the best | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Genesis Zelaya
    Excellent service Jose Solis | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Sebastian Puello
    Excellent service, these guys know what they’re doing Jose Solis was the best | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Camila Pertierra
    El mejor lugar sin duda! Toda mi familia y yo confiamos en José Enrique Cruz para todo! Súper recomendado, el servicio con el siempre es excelente! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Pedro Gonzalez
    Tremendo persona Jose Solís. Mejor servicio que ha tenido. Este Dealer cambió para lo mejor | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Leo Hernandez
    Beat service I’ve received in a long time, my advisor Jose Solis was very attentive and kept me updated at all times! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Sandler Paul
    Jose solis gave me an amazing service here at Autonation cdrj. Amazing customer service and always smiling | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Lucero Cano
    I loved the service here! Jose Cruz is really amazing. He really took the time to understand what I needed and was very kind, knowledgeable and amazing overall! If I need to come back or someone needs to go there look for Jose Cruz! Simply the best one of a kind! Thank you Jose! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Britny Bones Ledee
    They were great ! They called me right away to let me know the status of my car ! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Elier Llama
    Excelente servicio de parte de José Solís, muy atento. Gracias por todo. ?? | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Hector Rodriguez
    Greatly appreciate the staff at this dealership. I got my oil changed the first time with them and it was quick and effortless . Special thanks to Jose Solís for the help. | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Dorenzo Olivier
    Last week came in for service on a flat tire right before closure and needed to get back on the road. I was helped out by Jose Solis and he was able to get me in and out so I could make it to my family trip. Thank you Autonation and thank you Jose ! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Odalys Rodriguez Garcia
    Took my car in for service super easy and fast process Jose Cruz Helped me and made the experience confortable and smooth thank you will be back in the future. | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Ariel Arrate
    Vehicle was towed in and Jose Solis contacted me guided me throughout the whole process. Vehicle wss fixed 2 days later and no issue since. Thank you jose | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ alexandria fernandez
    I just want to say that my car came out AMAZING! Like on GOD!!!!!!! thank you so much again for everything and I also do want to say that JOSE SOLIS Needs a raise !!! You’re the best thank you so much again. | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Jared Ortiz
    Had an awesome experience as a customer at this dealership, for starters my name is Jared, my dad and I were looking to buy Jeep because he’s been wanting a Jeep forever and we were finally able to get into the market for one, we walked in and was almost instantly greeted by the salesman Camilo Guio, he introduced himself to both my | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ lionel montero
    I recently had the pleasure of working with Jose Cruz as my service advisor, and I couldn't be more satisfied with the experience. From the moment I arrived, Jose's professionalism and friendly demeanor made a great first impression. He listened carefully to my concerns and provided clear, detailed explanations of the necessary repai | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Anna Beauvoir
    Edwin Munoz helped me with my battery for my key for my jeep. His service was fantastic and quick! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Pierre Desire
    I went to service today got attended by Jose Solis, great customer service and super attentive. I have found my advisor for life! Will come back for my next service | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ ALEXANDER PEREZ
    Jose Solis is the best service advisor in the store. If you want someone who will answer his phone and gives you honest updates this is your guy! Thank you for your help dude. You are always on top of your game! Top tier employee! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ America Aristiguieta
    Excellent, salesman Jose Solis | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Pablo Trader
    Es la peor experiencia que he tenido en mi vida con un cambio de aceite,tenía una cita a la 1:30 pm,llegué a tiempo,me recibieron el carro y me dijeron que tardaría más de lo normal porque no tenían los filtros,ya empezamos mal, dijeron que quizás 1 hora a 1 hora y 1/2 ,lo cuál es mucho para un simple cambio de aceite pero bueno, ace | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Hernando Visbal
    I had an exceptional experience with Ariel Paez at AutoNation. Their professionalism, knowledge, and care made the car-buying process smooth and enjoyable. They listened to my needs and found the perfect vehicle. Highly recommend for anyone looking for a hassle-free and personalized service! | Read Full Review
    6/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Hernando Visbal
    I had an exceptional experience with Ariel Paez at AutoNation. Their professionalism, knowledge, and care made the car-buying process smooth and enjoyable. They listened to my needs and found the perfect vehicle. Highly recommend for anyone looking for a hassle-free and personalized service! | Read Full Review
    6/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ Liosvel Fuentes
    I was very happy whit all atention by you team worker in general. Very professional and frienlly, | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Ruizy
    | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Alejandro Perez
    | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Ernesto Lluis
    | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Camilo Guio
    | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Rg
    Great service, not pushy, efficient and with rebates got a great price on my Jeep | Read Full Review
    6/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ Rg
    Great service, not pushy, efficient and with rebates got a great price on my Jeep | Read Full Review
    6/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ ScatterBones
    It was a good experience my dealer was nice | Read Full Review
    6/2/2024 12:00:00 AM | Google
  • ★★★★★ Alexandra Donado
    Excellent customer service. Very satisfied! | Read Full Review
    6/2/2024 12:00:00 AM | Google
  • ★★★★★ Gabor Martonffy
    Great service | Read Full Review
    6/2/2024 12:00:00 AM | Google
  • ★★★★★ Philippe Elbaz
    A salesman gave me an appointment today, and when I arrived, I asked him on the entrance counter. They tell me he's on day off today! That the life! Great ???? | Read Full Review
    6/2/2024 12:00:00 AM | Google
  • ★★★★★ Diana Fuentes
    My car was having issues and when I called Auto Nation they guided me on what I had to do. Everything went very smooth and my car was fixed in no time. Jose Cruz kept me up to date as they were fixing my car and I can honestly say they work so well as a team. | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Andre Rodrigues
    Incredible customer service, reliable work, highly recommend them. | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Naranjo Joseph
    | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Rizemal Abunassar
    Excellent and very friendly service | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Christin Rodriguez
    Had a great experience at AutoNation Jeep Dodge and Ram. Edwin in service was so helpful and got our car repaired fast. | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Ruben Schnell
    Big improvement in service and operations, shorter diagnostic time and repair time. Keep up the good work. Jose is a great service advisor, highly recommended. | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Phil Naar
    First experience was great ?? will be back ! | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Yolimar Torres
    Es muy bueno ! La atención es muy buena y la espera no es tan larga y se hace amena ! | Read Full Review
    5/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ dennis_borkowski
    Great fast service.. everyone was so nice from the top to bottom. Helped me get the parts I needed for my truck and set my appointment up right away to get them put on. | Read Full Review
    5/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ dennis_borkowski
    Great fast service.. everyone was so nice from the top to bottom. Helped me get the parts I needed for my truck and set my appointment up right away to get them put on. | Read Full Review
    5/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ Yolimar Torres
    Es muy bueno ! La atención es muy buena y la espera no es tan larga y se hace amena ! | Read Full Review
    5/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ amy raleigh
    Email for info on used car and the very next morning the car is priced up $1500 from the original asking price! What terrible business tactics. I for sure will not be buying my two daughters their cars at this location like I was hoping to do. Very shady.... | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Giovanna Santana
    | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Heavens Warriors
    I used a $19 coupon for an oil change and got a great detailed system check, along with a free car wash for my van. Excellent job! | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ King Rilla
    Words can’t describe how happy I am with AutoNation.. customer service is next level and they made sure I left there with exactly what I wanted. This is my 3rd vehicle I bought from them , will probably buy the 4th there too. Friendly staff, salute to Howard and Aldo for all the love. Job well done ???? | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ German Zuluaga
    Excelente servicio , José Cruz muy profesional en su trabajo | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Landon Young
    Mr. Wentworth the Service Director is top notch. | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Borkowski
    Took my dodge in for service. Everyone was so nice and helpful. Got me in and out quick. Always good service | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Nicole A
    I just leased a car from this dealer with Fernando Contreras and Ronnie Alvarez Vargas. After a disappointing experience at another dealership, Fernando, the Sales Manager at this dealership ensured me that he would make sure I was well taken care of and promised to secure the best deal possible for me. Ronnie, my Sales Associate, | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ ana rojas
    Terrible post sales service, the worst that I have seen!!! For the change oil they said leave the car 4 days and if they need to give diagnostic 4 days and 8 days more to fix it, total 15 days WITHOUT YOUR CAR!!!!!! NEVER LOANER CAR!!! So, 15 day’s paying uber, it is insane, the only answer is the other dealers gives you a loaner car | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ sherry Li
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    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Juan Rosa
    | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Athena Sergiou
    | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Chris Oesch
    Service great, kept in short time as promised. Thanks | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Jimmy Beasley
    I love AutoNation it’s a good place to get a car they are very reliable honest and straightforward this is the place to go AutoNation | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Q t
    | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Charles F.
    Wonderful service staff | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ sherry buchholz
    Rudest people in service department. Went somewhere else and traded my jeep in because of it. Then they say you can turn in your extended warranty for partial refund. Liars | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Happy Gilmore
    We have purchased five vehicles from Auto Nation in Pembroke Pines. All vehicles have to eventually be serviced at the service center & we’ve used our MoPar extended warranty several times and towing. We recently came for an oil change with Kristen Gomez. We’ve personally always exercised patience because it gives the best result. S | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Secure Loan Processing
    Excellect service form our new advisor Thomas. He was reliable and provides us with the status of every step on the Jeep repair. I highly recommend him for a good customer service. | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Max Bagnoli
    My service experience was very good. I have a few maintenance items that needed to be taken care of and Tomas helped me understand what items needed to be addressed quickly and what items could wait. To me, this kind of feedback builds trust. When I take my car in, I want to know what is critical and what can wait. Tomas gave me just | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Luis Moraguez
    Better service department than other Ram dealerships for sure. | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Dania Infante
    | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Zenith gordillo
    A huge shout out to Tomas ( service dept.) This young man practically held my hand since the minute I walked into the office. He was curtious, thorough, sincere, communicative and honest. This is a hard virtue to find in today’s world. If I ever need to go back I will only deal with Tomas. | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Ian Baldwin
    | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ nirf88
    Got home after 1st service of my Husband's new RAM 1500 Limited and got "Low Tire Pressure" alerts. All tires were at 30 lbs and one was at 29lbs. The recommended pressure is 36 lbs all around. Furthermore while inflating all tires at home we noticed loose lug-nuts !!! on 3 of the wheels!! total 4 nuts had to be tightened up. This co | Read Full Review
    5/21/2024 12:00:00 AM | Cars.com
  • ★★★★★ nirf88
    Got home after 1st service of my Husband's new RAM 1500 Limited and got "Low Tire Pressure" alerts. All tires were at 30 lbs and one was at 29lbs. The recommended pressure is 36 lbs all around. Furthermore while inflating all tires at home we noticed loose lug-nuts !!! on 3 of the wheels!! total 4 nuts had to be tightened up. This co | Read Full Review
    5/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jonathan Zamora
    Great service , quick and easy | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Salvatore Russo
    Great service, couldn’t be any happier. Ask for kristen, she the best. | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Diego Zuluaga
    This one star is for the service department I went for an oil change let me waiting for 2:30 hours just to tell me they havent started on the car because they did other cara in front of mine and they need it one more hour, ask for car back, the customer service on the front wasn't even sorry or apologize for the inconvenience, would | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Michael Lunt
    | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Rudy Betancourt
    Great experience treat you really good | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Zenith G.
    Tomas Lona at the service desk took awesome care of me. This was my first time taking in a car for service and I had concerns with my warranty that I paid a lot of money for and needed to make sure that what I was told by United States Warranty Corp. matched the wording of what my vehicle was indicating was wrong with it. Verbiage on | Read Full Review
    5/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ susantmoore
    I had a very frustrating experience at AutoNation; experienced long wait times and unprofessional staff. | Read Full Review
    5/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ susantmoore
    I had a very frustrating experience at AutoNation; experienced long wait times and unprofessional staff. | Read Full Review
    5/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Agarvin3
    My Jeep Service has always been Great. Keep up the good work… I love the car washes | Read Full Review
    5/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ The Juan and Only
    Charley took care of me and my jeep wrangler 392, the parts came were quick to arrive, and o was able to get my jeep back in perfect condition. Thanks again! | Read Full Review
    5/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ The Juan and Only
    Charley took care of me and my jeep wrangler 392, the parts came were quick to arrive, and o was able to get my jeep back in perfect condition. Thanks again! | Read Full Review
    5/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ Agarvin3
    My Jeep Service has always been Great. Keep up the good work… I love the car washes | Read Full Review
    5/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ Fernando Contreras
    | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ David Castro
    Staff were out standing and were able to answer all questions and attend my every need and request! | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Marisol
    Excellent costumer experience, highly recommended. He took care of us like all car buyers should be treated. The sales man was professional and patient, attentive to all my stated and unstated needs. Would definitely call they back for more business, thank you for the support and excellent experience. | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Ismael Bucarito
    Excellebt advisor | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Peter Bruce
    Charley was very helpful and kept me informed with every step of the service process | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Liana Amoroso
    Jose our service advisor was awesome very happy with the service and the explanation thank you so much | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Nancy Clifford
    Tomas my advisor was very accommodating to my needs. When Wagoneer client services messed up, he rectified the problem. | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Juan Quiceno
    My service advisor took care of (Charley), he was very respectful and answered all my concerns, i was hesitant to leave my jeep wrangler 392 because is my baby but everything worked out. Charley communicated with me everything they were doing and I couldn’t be happier. Thanks again!. | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Misabel C
    The AutoNation service experience was outstanding! The service department went above and beyond my expectations from the moment I arrived and through the end of my service visit. | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ antonio noya
    | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Jean Augustin
    I like the new group, Christen Gomez was excellent and very affirmative. | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ sandra licona
    Horrible horrible experience if you need your car serviced do not bring it here they do not answer the phone and their customer service is horrible. The sales associate that took care of me was Tomas and I am sorry but he needs more training. They kept my car for more than 24 hours for a simple tire change and would not give me updat | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Frantz Belmont
    Great customer service. Awesome people. | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ Josue Suarez
    I like the video tour of the car. The new sticker on the windshield. Fast service. | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ STREAMLINE AERIAL IMAGES
    If I could, I would give a rating of -10. The service here is garbage! I will never, " NEVER " buy another Jeep again. I've been getting emails from the dealership about a recall. I took off from work and made appointment on a Monday. I waited 45 minutes and had to remind them I was waiting.. Then they finally told me that the car co | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ Albert Cabello
    It was supposed to be a 5 tire rotation on my wrangler and a regular rotation (if done) was performed. Spare tire still has original as-new markings | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Gail Ealey
    The service was much better than my last visit. Early 2024, appointments were not timely and wait times long. The service representative area, wasn’t as congested and there was no socializing seen. Kudos! | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Eugene Knight
    Very good experience | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Mary De La Noval
    | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Andres Yaggia
    Excellent customer service | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Olivia barbosa
    This is, BY FAR, the worst automotive place on yhe planet. | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Angel David Verde González
    | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Angarita
    Tomas really assisted me during my service. He's the best employee that has treated me in the last 3 years of service that I have come to Pembroke Autonation. Please keep this employee since is very helpful and respectful to clients. | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ Soraya Mejia
    0 starts to their service dept. took in my ram for a recall and some repairs it needed. They had it for almost 2 months and didnt even touch it. They kept coming with stories about the warranty which were lies, they wanted to charge me $2000 even when i showed them the approval from the warranty. My rep was charley/carlos which he ne | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ Onur Çagiran
    | Read Full Review
    5/6/2024 12:00:00 AM | Google
  • ★★★★★ Jason Helms
    | Read Full Review
    5/6/2024 12:00:00 AM | Google
  • ★★★★★ Miya Buttleaks
    If you're looking for the worst possible experience, look no further, this place is it. | Read Full Review
    5/6/2024 12:00:00 AM | Google
  • ★★★★★ Michael Barbosa
    Heed all warnings to this place, they will rake you through the mud and laugh. | Read Full Review
    5/6/2024 12:00:00 AM | Google
  • ★★★★★ Prem A
    Kirsten is the best! She took care of the service that was past due. Thanks for the job well done. | Read Full Review
    5/5/2024 12:00:00 AM | Google
  • ★★★★★ Albert Cabello
    | Read Full Review
    5/5/2024 12:00:00 AM | Google
  • ★★★★★ sasha barley
    UPDATE I DELETED MY BAD REVIEW I DID LAST MONTH THE GENERAL MANAGER FRANK AND FERNANDO WAS AWSOME I CANT THANK THEM ENOUGH MY AC CONDENSER WENT OUT IN MY CAR and it was Hell to get it into the service department and Frank went over and beyond to send Me to a closer Auto nation by my House put me in a rental for 5days til my Car was D | Read Full Review
    5/3/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth Amador
    great customer service, very knowledgeable , friendly staff, always treated well and timely delivery | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ Leandro urdaneta
    Excelente atención de todo el personal que hay trabaja el vendedor fue profesional y fue muy tranquila la compra del carro gracias a todos en un futuro compraría otro carro hay gracias | Read Full Review
    5/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ Conrado Vazquez
    En esta oportunidad fue más rápido y como más organizado espero que sigan mejorando | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Fred Llamosas
    Quick and efficient. | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Claire Taylor
    I had to reschedule my visit didn't have key hood of jeep. Insane having to wait over 2 hrs for an oil change that takes 15mins and no tire rotation was needed it. Sat waiting lounge had to come out question why the delayed and still had to wait 15 more mins. | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Big Swagga
    Bought a car two months ago. Head light went out. Stopped into the service department. Was told they wouldn't look at it without an appointment. I made the appointment. Was given an estimate of over $200. To change a bulb. Cancelled my appointment and changed the bulb myself. Cost me ,$18.70. | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ S J
    I made a appointment days in advance by their service agent who also ordered needed parts for the EMERGENCY DODGE AIRBAG RECALL. After days of reminder text,email regarding my scheduled 8:30 am appointment. Only to get there ahead of time and check the vehicle in. And taking a day off from work plus the waste of gas and time. Just he | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Clinton Noel
    Absolute worst experience, I've encountered so much hardship after sending my vehicle to this dealership for repairs. This dealership had my car for 8 MONTHS, during that time period I was having a hard time contacting reps and management. I've even contacted corporate and couldn't get past the 3rd party customer service team. It's a | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Clinton
    Absolute worst experience, I've encountered so much hardship after sending my vehicle to this dealership for repairs. This dealership had my car for 8 MONTHS, during that time period I was having a hard time contacting reps and management. I've even contacted corporate and couldn't get past the 3rd party customer service team. It's a | Read Full Review
    5/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ Yaimara Corzo
    Very friendly staff, very smooth process this time around. Best experience so far! A lot better than the prior ones. | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Conrado Vazquez
    | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Madai
    What can I say? I had a great experience... From the beginning I gave all my situations.. And they were able to get me in a 2020 Jeep, coming for the Charger this yest ;) ???? Johnny and Ernesto were amazing sells rep and patience with me.. Highly recommend. | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Floyd Cleare
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    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Francesco Rispoli
    Very wired experience and I’ll like to share in order to make. Consumer aware on official dealer part and aftermarket part explanation I get from the parts dept at AutoNation I went to buy and new battery for my Gladiator I both certificate pre own 2 month ago at same dealership The sales Guy ask me the vin number and I show from the | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Karina Dorsainvil
    Christina is the best. | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ Aubrey Mitchell
    The best dodge dealership in all of South Florida They will keep getting my business. | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ Gianni Di Girolamo
    This dealership is very sketchy!!!! I turned in my vehicle because it was having a problem with the oil filter. They told me I had to make a bunch of changes/upgrade to the parts and charged me over $3,000 for the fixes. When I pick It up the following week, the car's engine "randomly' blows up and leaves me stranded. This car is a | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ Maritza Rodriguez
    | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ Paulo Akiau
    Perfect service in AutoNation, the advisor Tomas was gentle, quick and efficient, everything was fixed and we got the car back promptly in perfect shape. | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ Juan Gross
    Great service. Ms. Gomes was amazing front the start to the end | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ L L
    By far the worst experience. I been trying to get a hold of the service department for days and can't get in contact with no one..frustrating. | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ Maria Reyes
    Unfortunately my experience in April 2024 was not good at all. Horrible service just to get a diagnostic it took 3 weeks and i believe 100 % there are lying about what needs to be fixed Business had two people and was empty on a Saturday . That’s a red flag. Not recommending to get car fixed here . | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ deana butler
    My experience was the worst. My car is running worst. The service men play too many games. I bought my car in to be service at 10:00 am I stayed until 5:30 pm they did nothing but take my bad tires off the front of my car and put them on the back my tires are rotten and old now my car is making a weird noise when I put it in reverse | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ andrew tapia
    Explained everything very easily and nice and work was performed perfectly thank you very happy | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Francisco Santiago
    The attention was excellent just a little bit longer for getting back to us! | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Alfredo Cab
    The entire customer service parking lot is full of cars awaiting repair. 3.8 This is the lowest rating in all of Broward and nearby cities that an Autonation has ever had. The owners seem to not care about their reputation. Used cars are sold with problems and repair services can take months. | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ mariosimon524
    Charley (Carlos) was very helpful in getting my repair fixed and was great on all the communication | Read Full Review
    4/24/2024 12:00:00 AM | Google
  • ★★★★★ Paige Poole
    James, the service manager was absolutely incredible. I couldn’t have asked for anything more. He helped me with all my needs. | Read Full Review
    4/24/2024 12:00:00 AM | Google
  • ★★★★★ Ahmed Negm
    Communication is a big issue, they don't answer the phone and i couldn't get a status update on my car. The staff need training to improve the customer experience. | Read Full Review
    4/24/2024 12:00:00 AM | Google
  • ★★★★★ Denzil Herrera
    I came in to the Autonation in Pembroke Pines, without an appointment, even do my Truck was there for half of day they took care of business they way it supposed to be, change my trouble car battery for a new battery , washed my car took care of a recall that I did not know , and James the manager was courteous and Professional, sam | Read Full Review
    4/23/2024 12:00:00 AM | Google
  • ★★★★★ De Los Ángeles Marimba
    I am horrified by all the negative reviews of this dealer. I read that they sell used Chrysler Pacifica with hidden defects to put that problem on customers.¿that’s real? | Read Full Review
    4/23/2024 12:00:00 AM | Google
  • ★★★★★ John Sharp
    I had an online offer of 8,350 and I assumed I would get between 5 to 6k for my car however the experience with Howard was less than satisfactory. He lied to me overall and I had to ask for his manager which helped me out better than Howard did. At the end of the day I only got 4K for my car even thou I was 100% honest with the car c | Read Full Review
    4/22/2024 12:00:00 AM | Google
  • ★★★★★ Adrian Valentin
    Quick in and out for me… cocky salesman and ridiculous prices. | Read Full Review
    4/21/2024 12:00:00 AM | Google
  • ★★★★★ Rafael Anciano
    The service was great, and was with me throughout the entire day until the deal closed. Extremely helpful! Helped me until 11pm!! He made sure I got the best deal. So grateful to have come across the salesman. | Read Full Review
    4/20/2024 12:00:00 AM | Google
  • ★★★★★ Joyce Bell
    I was very satisfied with my service it was professional and on time everyone was working and at there desk helping customers. Thank you Kristen Gomes an awesome Service Advisor will see you again. | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★★ Jose Rojo
    Service Department gets 3/5 on my visit today since it took me more than 45 minutes in order for someone from the service department to answer the phone, other than that everything else was exceptional. | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★★ Zuleyka Diaz
    I went in and was helped by sales Rep Felix to trade in my Jeep for a smaller more economic car. Him along with the manager Jimenez helped me in purchasing the Jeep and make the paperwork for the vehicle I wanted which was a Toyota Camry. I found the vehicle I wanted it was being used by a vendor in another Autonation dealership so i | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★★ A A
    Sales department is just average helps when you show interest on acquiring a new vehicle only. The reason I’m giving 5 stars is because I was helped in the service department today and honestly they were amazing! Thank you Kristen for the excellent service. | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ Wilsin Exemar
    Tomas Delgado and Genesis were absolutely delightful. Completely Rock Stars | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ Rafael Blum M.
    Everybody try to help us finding the right car, they were really polite and patient, thanks to the staff of AutoNation CDJ of Pembroke Pines | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ Marina Peraza
    Thanks to the very attentive staff at the Jeep dealership, especially Mr. Charlie and the manager Happelj, they solved my problem super quickly. | Read Full Review
    4/16/2024 12:00:00 AM | Google
  • ★★★★★ Claire Taylor
    Team were attentive making it my go to shop | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★★ Maria DelGuidice
    I went to take my Jeep Wrangler 2023 it was quick I see new faces Joe was very nice and they wash my car I need it a new air filter overpriced and flush my brakes fluid but didn’t do it next time I will everything was a lot better new faces | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★★ Oscar Cantor
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    4/15/2024 12:00:00 AM | Google
  • ★★★★★ Hector Martinez
    Compré un auto (jeep wrangler Unlimited Zahara 2021, hace alrededor de 21 dias, al salir con el auto me dicen que tenía que llevar el auto a servicio al próximo día, y así fue, estuve 3 dias con el auto en el taller, es decir después de comprar el auto transportandome en uber para ir y venir al dealer, perdiendo tiempo y cogiendo alt | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★★ chris.yeoman
    I am a repeat customer because of the great experience I had buying my last RAM here. I returned to be met with the friendliest reception/ cashier I ever met, followed by a team of salesman, finance and management that made this experience just as good as the first! I will be back when the need is there again. | Read Full Review
    4/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ Carlos Fernandez
    Very professional service. Thanks Jose for your continuous support. | Read Full Review
    4/13/2024 12:00:00 AM | Google
  • ★★★★★ Argenis Santana
    Great work no wait to speak to someone and speedy service awesome Job Kriaten Gomes | Read Full Review
    4/13/2024 12:00:00 AM | Google
  • ★★★★★ sasha barley
    I REALLY HATE DOING BAD REVIEWS BUT I TRIED TO REACH OUT CALLING & EVEN WENT DOWN THERE AND STILL NO HELP ..ITS SAD BECAUSE SOMEONE RECOMMENDED ME TO THIS PLACE WHO USED TO BE A GM THERE ..AND FOR ME TO SPEND MY HARD EARN MONEY HERE AND LESS THAN 30Days My AC WENT OUT I BEEN DRIVING FOR 3weeks WITH NO AIR I TOOK THE CAR TO A SHOP NE | Read Full Review
    4/13/2024 12:00:00 AM | Google
  • ★★★★★ Francisco Uzcategui
    Great experience, Felix helped me a lot with the purchase of my F150 He is super knowledgeable and trustworthy!!! If you ever need a new car go to automation and reach out to Felix | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★★ RYL 77
    I took my car to AutoNation Chrysler Dodge Jeep Ram in Pembroke Pines for service. My service representative was Jose Solis. He was very helpful, knowledgeable and kept me apprised of my car’s status while I waited for the service to be completed. Great job! | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★★ Ingrid Thomas
    I had a great experience at Jeep Chrysler, Pembroke Pines. Service was promt and courteous. Jose was excellent and service was professional. I received courtesy call and diagnostic correspondence for vehicle at time of completion. | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★★ samuel johnson
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    4/12/2024 12:00:00 AM | Google
  • ★★★★★ Victor Blanco
    Good service | Read Full Review
    4/11/2024 12:00:00 AM | Google
  • ★★★★★ Lou Perro
    I purchased a used vehicle from this Jeep Autonation in Pembroke Pines 2 years ago and I was pleasantly surprised when I brought the above mentioned for service and saw the entire team had been replaced. Not only did they change the staff but also the distribution of services that make the experience very pleasant. I was even more sh | Read Full Review
    4/11/2024 12:00:00 AM | Google
  • ★★★★★ StevenMiami
    Got to drop my Jeep for a new steering gearbox. Jose Cruz was amazing. Very professional, punctual, great experience overall! Also James manager was very helpful and provided me with a loaner car until my Jeep got repaired. Pierre the mechanic is awesome. 25 years experience definitely the best! He explained me everything detailed. S | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Philius Laurent
    I went to AutoNation to schedule an oil change for my vehicle. I had the opportunity of meeting with Kristen Gomes, Who advised me that she had an opening to accept my car immediately. She told me that the job would take about an hour so we waited. She kept us informed throughout the process. The work was completed as promised and sh | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ jesus garcia
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    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Alicia Breto
    I was treated very good. Jose Cruz was very helpful. Pierre the mechanic was very professional. Would recommend them. | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Demetrius Brown Sr
    I went to this dealership to purchase a new vehicle. My sales associate named Howard. Him and his team they did an awesome job. I would definitely recommend this dealership. If you are looking for an automobile this is the place. Ask for Howard. He will get the deal done. Thank you! | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ sizsl
    Stan was the most pleasant salesman I have ever encountered in a car dealership. He did EVERYTHING right and could not have been any better. | Read Full Review
    4/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jantou_Grantou
    I took my jeep in for a faulty auxiliary battery. I live 7 minutes from the dealership and asked for a shuttle home since my vehicle was going to be in for a few hours. When The associate order the Uber to take me home he provided the wrong address and had me taken an hour away from my house. I asked the Uber driver to stop but he re | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Dan Miller
    I had a issue with my 2023 Challenger Hellcat Jailbreak that GM Frank Moragas saw in my review. He called me within minutes and offered to correct the issue. It has been corrected and the car is perfect. Love the car. Auto Nation has earned my future business. Thanks to GM Frank Moragas for turning a frown to a smile. | Read Full Review
    4/8/2024 12:00:00 AM | Google
  • ★★★★★ Victoria Castro
    Horrible experience. Fraudulent people. Go to Jeep Hollywood instead. Much nicer people and honest sales men | Read Full Review
    4/6/2024 12:00:00 AM | Google
  • ★★★★★ Rich Georgi
    Service scheduler Kristen Gomes was attentive and responsive, a great representation for your service department. I got my car back same day this time,. | Read Full Review
    4/5/2024 12:00:00 AM | Google
  • ★★★★★ Sylvia Fulmore
    The experience being there was nice, Miguel Echeverria our sales person made sure we get a good car | Read Full Review
    4/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ Mariano Mijares
    Customer care is at another level at the dealer. Went to do a service on my jeep and Jose took care of it. He explained all that was done and the results on the inspection for future services. I will recommend this place 100% if you are looking for a reliable and satisfactory experience. | Read Full Review
    4/4/2024 12:00:00 AM | Google
  • ★★★★★ Luis A. Cab
    Update: 04/04/24 I didn’t notice that my car was having coolant leak, they refused to fix because they argued that I have a lot time with my car. Also I have pending paint the handle door. Past History: [ 01/18/24: My wife and me have 4 kid and we went to AutoNation Jeep in Pembroke Pines to buy a car and that's how the nightmare st | Read Full Review
    4/4/2024 12:00:00 AM | Google
  • ★★★★★ edwin santiago
    Grate service and very professional. | Read Full Review
    4/3/2024 12:00:00 AM | Google
  • ★★★★★ Bruce Mcnair
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    4/3/2024 12:00:00 AM | Google
  • ★★★★★ Gil Ramirez
    Great bunch in the service dept , they made it painless…lol Charley was a professional. | Read Full Review
    4/3/2024 12:00:00 AM | Google
  • ★★★★★ Alexander M. Williams allace
    Very satisfied with entire transaction. | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Chanta Williams
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    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Andres Hernandez
    Excellent team work | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Ron Mahaffy
    James - Pierre - Charley are amazing and get the job done | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ lenyn leroy batista brador
    | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Dan Miller
    I puurchased my used 2023 Challenger Hellcat Jailbreak with 980 miles through the internet sales dept. Due to the distance I did not go to the dealer in person and bought the auto based on the ad, photos, car fax report and mileage. Upon receiving the vehicle from the shipper I spotted the vehicle had negative camber on all wheels an | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ john jayme
    My vehicle has been here since December 2023 and it is now April 1, 2024. I am towing my Jeep from the dealer ship to another shop because this dealership hasn't even made the attempt to diagnose let alone fix my issue. I have to come here physically in order to figure out if they have done anything with my vehicle. There is always | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Maria Gonzalez
    Terrible. No communication. I had to be calling to find out what was going on with my truck. And they lost the information I gave them when I brought the truck in. | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Maurice French
    | Read Full Review
    3/30/2024 12:00:00 AM | Google
  • ★★★★★ Freddy E
    Love it , top notch Service provided by Jose he kept me up to date with my vehicle. The technician did a fantastic job and now my jeep rides better than ever. | Read Full Review
    3/30/2024 12:00:00 AM | Google
  • ★★★★★ Ernesto Leo
    Great services provided with the staff all the time | Read Full Review
    3/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ Peggy Washington
    I was very pleased with the service. Mrs. Gomes was my service advisor. She was very nice and very respectful. My Grand Cherokee was serviced and cleaned . Everyone was very nice. The waiting area was cleaned, nice big tv, and cold drinks and coffee at your liesure. I am happy customer. Thank you all for the service that was provided | Read Full Review
    3/29/2024 12:00:00 AM | Google
  • ★★★★★ A A
    During the process of purchasing the car, very nice. Now that the car has a huge Rustin issue, nobody to assist and jeep itself doesn’t even offfer you a loaner vehicle when the car is at the body shop, which happens often. | Read Full Review
    3/29/2024 12:00:00 AM | Google
  • ★★★★★ Walko nuñez
    El mejor dealer de todos, la mejor atención y los mejores precios. Pregunten por César para adquirir su nuevo vehículo. | Read Full Review
    3/28/2024 12:00:00 AM | Google
  • ★★★★★ Dahiana
    Everyone was nice to me and the attention was great. They found what I was looking for and they helped for every step. | Read Full Review
    3/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jim M
    I traded for a very nice, hard to find model Jeep from the pre-owned dept and my experience was good start to finish. | Read Full Review
    3/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ Dahiana
    Everyone was nice to me and the attention was great. They found what I was looking for and they helped for every step. | Read Full Review
    3/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ wfamily03
    Excellent customer service. Sales agent was very attentive to my needs. from start to finish, I felt he was focused on my needs. | Read Full Review
    3/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ wfamily03
    Excellent customer service. Sales agent was very attentive to my needs. from start to finish, I felt he was focused on my needs. | Read Full Review
    3/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jonathan Louis
    Had a great experience with AutoNation Chrysler Dodge Jeep RAM Pembroke Pines. I called to have a Recall service done on my 2023 Jeep Wrangler Sahara 4 door 4xe. Reminders were sent, calendar invite was sent, and when I got there, everyone from the Valet (Brian) to my service advisor ("Charley) were outstanding. They notified me when | Read Full Review
    3/27/2024 12:00:00 AM | Google
  • ★★★★★ Brian George
    Brought my jeep in for service! Technicians were very fast and efficient. Was able to watch service from waiting area! Was almost like a concert and they were performing for you!! Awesome experience!!! Thank you Autonation!!!!! | Read Full Review
    3/27/2024 12:00:00 AM | Google
  • ★★★★★ David Villarreal
    | Read Full Review
    3/26/2024 12:00:00 AM | Google
  • ★★★★★ Saray Mesa
    Went in for service with my boyfriend and we met our new advisor Jose Solis aka Joe and he was great. New staff in the place really changing the atmosphere. He answered all our questions about our car and went over every detail with us. We will be definitely be coming back and found our forever advisor! | Read Full Review
    3/26/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Louis
    The Service Advisor - Charley was outstanding. Proficient, professional, courteous, and all commitments honored. Brian the valet was also on-point. | Read Full Review
    3/26/2024 12:00:00 AM | Google
  • ★★★★★ Paloma Lira
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    3/26/2024 12:00:00 AM | Google
  • ★★★★★ Tashelle.whyte1989
    Upfront and Honest!! Hospitality at its finest !! Bernard you are the man!! This was the fastest and easiest car purchase I have ever experienced. Bernard was very knowledgeable about the car I was buying. I already came in with my "car salesman" filter, but I didn't feel like Bernard was trying to "sell" me on anything making me ver | Read Full Review
    3/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ Tashelle.whyte1989
    Upfront and Honest!! Hospitality at its finest !! Bernard you are the man!! This was the fastest and easiest car purchase I have ever experienced. Bernard was very knowledgeable about the car I was buying. I already came in with my "car salesman" filter, but I didn't feel like Bernard was trying to "sell" me on anything making me ver | Read Full Review
    3/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Karina Digiuni
    el servicio fue bueno, pero a la semana de haber hecho el sericio el vehiculo sigue marcando cambio de aceite necesario. | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ freddie cruz
    | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ Liana Urdanivia
    Excellent services | Read Full Review
    3/24/2024 12:00:00 AM | Google
  • ★★★★★ Ormedy Acosta
    Good service from Joe. | Read Full Review
    3/24/2024 12:00:00 AM | Google
  • ★★★★★ curtkeya chambers
    Great customer service. From the porter, service advisor Jose and manager James. Will definitely return. I have already told family members and friends! Very clean, friendly, with great prices. Job well done!! | Read Full Review
    3/23/2024 12:00:00 AM | Google
  • ★★★★★ Gisela Carrion
    The service is super good, the staff is very friendly and they work fast | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★★ Danielle H
    My boyfriend bought a 22 wrangler from here about 4 months ago. He was offered a maintenance plan/extended warranty coverage rolled in to the financing. They explained that the maintenance plan included x, y & z including free oil changes, tire coverage and certain warranty coverage if needed ect. With the maintenance plan/extended w | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★★ allison Garcia
    If I could give 0 stars I would. I made an appointment online indicating my concerns which were: oil change, my backup camera didn’t work, my breaks would squeal when I backed up and I needed new tires. I went in at my scheduled time and they acted very confused about what I was asking them to look at. He asked me what kind of tires | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★★ VBRAVO
    Fast and easy process, everyone was very helpful, sales managers, finance manager and sales person | Read Full Review
    3/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ ILARIX BLANCO
    Sebastián the best!! And Neville the best SEBASTIAN ayudo en todo momento, para que la negociación fuera un éxito | Read Full Review
    3/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ VBRAVO
    Fast and easy process, everyone was very helpful, sales managers, finance manager and sales person | Read Full Review
    3/21/2024 12:00:00 AM | Cars.com
  • ★★★★★ ILARIX BLANCO
    Sebastián the best!! And Neville the best SEBASTIAN ayudo en todo momento, para que la negociación fuera un éxito | Read Full Review
    3/21/2024 12:00:00 AM | Cars.com
  • ★★★★★ charly x3z
    Joe With service was an absolute unit dealt with me with patience and courtesy would recommend to all. | Read Full Review
    3/20/2024 12:00:00 AM | Google
  • ★★★★★ rum cake
    Very very professional and polite knowledgeable and willing to find a vehicle that I wanted | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★★ Bruce Bray
    | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Maria Wong
    | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Maria elena Robles
    Very professional Jose help me a lot I recommended | Read Full Review
    3/18/2024 12:00:00 AM | Google
  • ★★★★★ Luis A. Cab
    El Sr Fernando Contreras y Ronnie Álvarez tremendas personas. Siempre cumplen su palabra, se los recomiendo Bendiciones | Read Full Review
    3/17/2024 12:00:00 AM | Google
  • ★★★★★ German Giraldo
    Very professional and courtesy | Read Full Review
    3/17/2024 12:00:00 AM | Google
  • ★★★★★ Roman Machado
    "I was surprised when they took my car for service without requiring an appointment. The last time I went, the service was in a different building, which confused me. However, I spoke with the manager, who was a nice guy, and everything went smoothly. I was able to get my oil changed without any stress this time." | Read Full Review
    3/16/2024 12:00:00 AM | Google
  • ★★★★★ Mari S.
    Great customer service from the moment that we were greeted at the door. Adrian Ferreiro was wonderful throughout the entire process. | Read Full Review
    3/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ Mari S.
    Great customer service from the moment that we were greeted at the door. Adrian Ferreiro was wonderful throughout the entire process. | Read Full Review
    3/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Claudia V
    Nice, friendly and helpful staff - I will recommend | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Soto
    Siempre he echo el servicio de mi carro con ustedes debo reconocer que está últimas veces salí muy satisfecho con la atención de la Sra Michelle y el Sr Alberto y el servicio fue rápido ?? | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Eduardo Gonzalez
    I was inspired to take my vehicle to this location based on their advertisement, what a disappointing experience. Their service advisors are doing their best, but are overwhelmed with the extreme volume of service request. Moreover, good luck with trying to get someone on the telephone to get an update on your vehicle. This is the | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ johnathan graham
    Always friendly. They strive on making your service feel like home. | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★★ T P XRP
    Service manager, James was involved and car was finished when promised. James was super nice and recommend highly this service department. | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★★ Ana Lourdes Álvarez León
    Excelente atención | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★★ Glen
    It was good experience. Andre was good to work with. The only problem I had was I had to wait a hour and a half for the sale or financial person because there was only two there. | Read Full Review
    3/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Glen
    It was good experience. Andre was good to work with. The only problem I had was I had to wait a hour and a half for the sale or financial person because there was only two there. | Read Full Review
    3/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ Samuel Taylor
    I can't say enough about the Great service I had experienced at Auto nation at Pembroke Pines. I bought a 2020 Jeep Gladiator and was met by the Used car manager and Jose the used car and truck sales agent and the Finance Manager were so helpful they listen to my nightmare of a story that I had gone through visiting other dealerships | Read Full Review
    3/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ Yazlin Garcia
    Muy buena atención a los clientes , estamos agradecidos com el servicio a los clientes . ?????????? | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Caridad Alfonso
    | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Ace Player
    The Pembroke Pines Auto Nation dodge dealer Is first class all the way. My sales rep Johnny Robles was great he helped me from start to finish with the buying process. Every step of the way I had the answers I needed and Grace the finance Manager was great. When you buy a car from this dealer you never have to worry because they will | Read Full Review
    3/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ace Player
    The Pembroke Pines Auto Nation dodge dealer Is first class all the way. My sales rep Johnny Robles was great he helped me from start to finish with the buying process. Every step of the way I had the answers I needed and Grace the finance Manager was great. When you buy a car from this dealer you never have to worry because they will | Read Full Review
    3/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ erivera
    very good dealer and good service from all the stuff aldo and felix thank you | Read Full Review
    3/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ erivera
    very good dealer and good service from all the stuff aldo and felix thank you | Read Full Review
    3/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ RAMON ROLANDO
    Very good service by rafael reyes | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ David Miller
    Auto Nation provided some of the best service of any company I have done business with. They helped me find the car I wanted and I was able to get an amazing deal. I love my new car thank you Auto Nation and the staff at Pembroke Pines Dodge dealer in Florida! - DM | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ Mlfalero
    Great service and staff. Sebastian and Cesar were very helpful and professional. I have leased my vehicles there for the past 6 years. | Read Full Review
    3/4/2024 12:00:00 AM | Cars.com
  • ★★★★★ Mlfalero
    Great service and staff. Sebastian and Cesar were very helpful and professional. I have leased my vehicles there for the past 6 years. | Read Full Review
    3/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Hudson Bottecchia
    Don't ever bring your car to their service department. Tried coming here twice, and they try to scam you every way possible. Need to remove and get a new wheel lock. They charged 300 just to remove and 112 for a new set. TIRE KINGDOM charges 149 for everything. Each tire 300 just parts, tire kingdom 160. A dealer should be cheaper | Read Full Review
    3/4/2024 12:00:00 AM | Google
  • ★★★★★ TP Crypto61
    Car completed when promised. Service manager on top of game and courteous | Read Full Review
    3/2/2024 12:00:00 AM | Google
  • ★★★★★ linda sweeting
    We had a great experience with Mr. Jose E. Bernard in buying a truck. He asked what we wanted and what was our budget. Then he showed us all our options, we picked one went for a test drive. And brought the truck.He was very Professional and gave us a lot of information to make our choice. And if I need a car or truck agai | Read Full Review
    3/2/2024 12:00:00 AM | Google
  • ★★★★★ denisseramallo
    Best team. They help me buy my new car , great customer service I glad I went to Autonation | Read Full Review
    2/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ denisseramallo
    Best team. They help me buy my new car , great customer service I glad I went to Autonation | Read Full Review
    2/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ panamjack
    sat n the sales office for a long ttime while they attempted to start the Odyssey an delivered it with torn upholstery an then had to wait an additional 6 hours while they waited to gt a lift available meanwhile as I watched the mechanics stood around shooting the breeze...great car have no intention to ever go there again. | Read Full Review
    2/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ panamjack
    sat n the sales office for a long ttime while they attempted to start the Odyssey an delivered it with torn upholstery an then had to wait an additional 6 hours while they waited to gt a lift available meanwhile as I watched the mechanics stood around shooting the breeze...great car have no intention to ever go there again. | Read Full Review
    2/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Davide Bevacqua (L'Ombra del Califfo)
    Beautiful dealership with many new and used cars of the highest quality!!! Exceptional staff and fantastic environment!!! | Read Full Review
    2/24/2024 12:00:00 AM | Google
  • ★★★★★ Hebert58
    I purchased a Nissan Murano 2019 with 25,000 miles for $31,000 in August 2021, and supposedly with a clean title and excellent CARFAX record? Then later on I found out that the SUV was hit on the right side, because the pain on the door lucks is bumpy, (terrible body shop job) the front windshield was leaking water on the right side | Read Full Review
    2/24/2024 12:00:00 AM | Google
  • ★★★★★ Miguel Nieves
    Purchased a second truck from Johnny Robles at Auto Nation Pembroke Pines Florida. Very smooth transaction all questions answered promptly. I am very pleased with the services provided. | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Luis Gascue
    all very well thanks for the excellent attention | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ addie richardson
    I made an appointment yesterday to come in to look at a car. I didn’t get a notification, call, or text, drive two hours to the dealership for my APPOINTMENT to see the car, and they say it sold yesterday afternoon. Horrible customer service and way to run business. | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ P Rose
    First time bringing my new truck for recall service at this dealership. My Service Advisor Mr Alberto Rojas Padron was polite and professional. I liked that he took photos of my trucks condition prior to it being serviced as I have had issues at another dealer in the past with one of my other trucks. My recall issues were taken ca | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Brittany Richmond
    Great dealership! Andre, Hasiel and Galo took their time to help me trade in my lease and gave me a great price on my new one. They answered all of my questions with great and upfront information and made the process extremely easy. I believe they went above and beyond to make sure I was completely satisfied. I’m definitely going to | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Kayla Studzinski
    Had a great experience getting my 2024 Dodge Ram. Everyone was super knowledgeable and friendly. I will definitely be recommending my friends and family. Camilo did a great job making sure the truck was clean and ready to go for us to take it home. Sebastian gave us a great deal and I will definitely be coming back. | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ OC
    The service I received was highly professional and precisely punctual. | Read Full Review
    2/19/2024 12:00:00 AM | Google
  • ★★★★★ Joanna Amor
    Had a great experience purchasing my first American Car! They treat you like family and will do anything to make sure they have your business ! Go see Mike !! | Read Full Review
    2/19/2024 12:00:00 AM | Google
  • ★★★★★ randall morales
    The service provided by Alberto Rojas was a 5 start service. The attention to detail and most importantly the attention to keeping me aware and informed every day about my car was amazing. Thank you again | Read Full Review
    2/19/2024 12:00:00 AM | Google
  • ★★★★★ Gaby Guzman
    | Read Full Review
    2/19/2024 12:00:00 AM | Google
  • ★★★★★ jmchugh
    My buying experience was a delight.I had received a written quote before I visited. the sales staff were very courteous and the whole buying process went smoothly. I would recommend going to this dealership | Read Full Review
    2/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ jmchugh
    My buying experience was a delight.I had received a written quote before I visited. the sales staff were very courteous and the whole buying process went smoothly. I would recommend going to this dealership | Read Full Review
    2/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ Luis A. Cab
    Thursday Jan 18, 2024 My wife and me have 4 children our budget of 15k dollars to buy a used car and that's how the nightmare began. The Seller R.A recommended us for almost $18,000, a 2017 Chrysler Pacifica, 69k miles. Friday Jan 19, 2024 the Pacifica 2017 has a engine lights, I was worrying because it is supposed to have all the | Read Full Review
    2/18/2024 12:00:00 AM | Google
  • ★★★★★ Trevor The Dream Bryan
    My service at Pembroke Chrysler Dodge Jeep Ram went great. I went in for a routine maintenance and oil change and my time there was very short and sweet. Thank you All for the great service. | Read Full Review
    2/16/2024 12:00:00 AM | Google
  • ★★★★★ Omar Naranjo
    José was excellent and very professional. | Read Full Review
    2/16/2024 12:00:00 AM | Google
  • ★★★★★ Aracelia Mora
    | Read Full Review
    2/16/2024 12:00:00 AM | Google
  • ★★★★★ Reinaldo Paez
    DON'T TAKE YOUR VEHICLE TO THIS DEALERSHIP, YOU'VE BEEN WARNED... Twice I've had the worst experience on this dealership, 2018 Ram 1500 V6 3.0 Ecodiesel 1st was on December my warranty was about to expire and had a check engine light (P051B) and a few recalls to take care of so took the car to the dealership and was told that I had | Read Full Review
    2/16/2024 12:00:00 AM | Google
  • ★★★★★ Twonthepainter
    Man this place the best! Whatever credit you have or money down they work with you, they are very friendly helpful and does whatever it takes to get you in a car….s/o to Stan the man & Grace?? | Read Full Review
    2/15/2024 12:00:00 AM | Google
  • ★★★★★ Ralph Cutie
    Great service! Jose was great. | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Howard Waters
    Frank Moragas is the top 100 GM ,I ever dealt with..always goes that extra mile to get it done ?? ???? | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Big Swagga
    Very clear and upfront pricing. Very well maintained used cars on the lot. Professional yet friendly staff that won't pressure you into something you can't afford. Had an experience with another car lot that tried to addin over $12,000. In unnecessary fees therefore absorbing my trade in allowance. I left that deal and went to AutoNa | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Bustamante
    Thank you so much to my Service Advisor Kristen, she is awesome, valet Guys on greet me & amazing Mechanics ?? Very Stunning Experience, I always have with my dealer where I bought my car. My service Dept is amazing, The Director Daryl had the biggest heart & is very kind & professional smart. He knows hos Business perfect. Ally my se | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Lital Donner
    My car got recalled so I had to bring it in. So glad I came to this dealership - had the smoothest, easiest process. Marco was the best! | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Saida Leon
    Amazing services. Good customer service. | Read Full Review
    2/12/2024 12:00:00 AM | Google
  • ★★★★★ John Gonzalez
    Found that service was fair and quick. And Vitally was open and friendly. | Read Full Review
    2/12/2024 12:00:00 AM | Google
  • ★★★★★ DAVID JOSEFSKI
    Same day service for a recall | Read Full Review
    2/12/2024 12:00:00 AM | Google
  • ★★★★★ Becca Coffy
    Horrible service ?? | Read Full Review
    2/11/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Machado
    Friendly carrying service manager, timely work and updates on your vehicle. | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★★ Pedro Bermudez
    Excellent service, attention and everything else, I recommend it to everyone to visit it. | Read Full Review
    2/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ Sarah Le Blanc-Ritter
    They found me the car that I wanted that nobody else could get me | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ HilaryA
    The repair was perfect. I didn't give the entire visit a 10 due to the fact that despite having made an appt it took 3 days to get the vehicle in for the diagnosis and because it was a friday, it fell over a weekend, it was another 3 days after that to contact the warranty company. Dropped it on a Tuesday & the warranty company was c | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Gilberto Rosado
    Only issue we had was that advisor informed us that Jeep was done and fixed. Valet went to get car to bring to us and we found out that the work had not been done. We were there to replace the two batteries that are needed for this vehicle. Of course, a scramble ensued. Advisor informed me that vehicle would be fixed immediately, | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Rays300
    Car had bad wipers and brakes shaking I told them I was driving up north to make sure car is safety checked then I waited for the title 2 months | Read Full Review
    2/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ Rays300
    Car had bad wipers and brakes shaking I told them I was driving up north to make sure car is safety checked then I waited for the title 2 months | Read Full Review
    2/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rogel Carlo
    Disappointed!!! I have a 2020 Jeep Grand Cherokee and this is the second time I had to take my car to the Service Center for the same exact problem, and yet, they couldn't fix it. First time I dropped my car at this SC, they took 10 days to "fix it", and according to them, it was the wheel bearings on the rear tires. WRONG!!! I too | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Andres Mauricio Bonilla
    Great service everyone was so nice it felt good knowing I was treated with respect thanks to Miguel Echeverría helped me so much! Made me feel like family ! And took him time to explain all the detail of the car and safety features ! Extremely happy with his service and Sebastian the financial manager was so polite and friendly when | Read Full Review
    2/7/2024 12:00:00 AM | Google
  • ★★★★★ David Beltran
    6 days just for a diagnostic service? Every time I come to this dealer something happen No more opportunities for them. Thanks for nothing | Read Full Review
    2/7/2024 12:00:00 AM | Google
  • ★★★★★ Juan Lizaso
    | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ Omar Naranjo
    José was excellent in standing to my concerns and everything went exactly like I hoped it would go. | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ Farid Mansur
    Carlos thanks for everything, for the explanations , time and all the efforts the you put in us , thanks from me and my wife. | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ Zack Lopez
    | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ JORDAIN RABASSA
    Excellent service and very helpful attitude. Thanks to all who helped me. | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ phil Jackson
    Service writer Kristen was great. Kept me updated on the progress of my vehicle. Professional customer service 10 out 10. | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth Quero
    Excellent service | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★★ Don Pedro
    Vitalyk was my advisor and he was great, they took care of my jeep wrangler 392. Thank you! | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Dina Leiva
    From start to finish, my experience at this car dealership was exceptional. The staff were friendly, knowledgeable, and patient. The entire car-buying process was smooth and hassle-free. I highly recommend this dealership to anyone in search of a new car. Thank you, Ronnie and staff! | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Gonzalo ruiz
    Fui al concesionario para ver una RAM. Fui atendido por Ronnie Álvarez muy amablemente . Conseguí la camioneta cuando aún hacían la revisión de la misma lo cual generó más confianza en el profesionalismo del concesionario | Read Full Review
    2/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Gonzalo ruiz
    Fui al concesionario para ver una RAM. Fui atendido por Ronnie Álvarez muy amablemente . Conseguí la camioneta cuando aún hacían la revisión de la misma lo cual generó más confianza en el profesionalismo del concesionario | Read Full Review
    2/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ Heath Rosonow
    My Jeep is 3 years old and on its 3rd battery. I explained to the dealership that there is a problem with the Charging system. They just continue to replace the battery and not fix the real problem. Also takes a minimum of a week just to get the automobile diagnosed. I have a large family so I have to rent a car and pay for it while | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Tim
    I made an appointment to have the transmission serviced in my wife Town and Country mini van and to check the engine warning light on Friday 19, 2024 promptly at 11:00 AM. The service advisor Alberto Rojas-Padron said I’d be contacted Monday the 22nd. I received no calls on Monday. I called and spoke to an operator who said someone w | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Beachbum
    Horrible service department! My wife’s Town and Country sat there for 6 days for an engine warning light issue and no updates. I ended up taking to another dealership. | Read Full Review
    2/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ Beachbum
    Horrible service department! My wife’s Town and Country sat there for 6 days for an engine warning light issue and no updates. I ended up taking to another dealership. | Read Full Review
    2/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jay Brijanand
    | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Albert Sigler
    | Read Full Review
    1/31/2024 12:00:00 AM | Google
  • ★★★★★ gio bartet
    The service department is a nightmare. I went in for warrantee repair on DS folding mirror.. and they put on a different color mirror cover on my Ram. I've called and sent emails to the service manager and still no response. | Read Full Review
    1/31/2024 12:00:00 AM | Google
  • ★★★★★ Moises Kranwinkel
    | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Kadine Smith
    Thanks for all your help Andre Brown. You are awesome and I love the SUV. | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Mary Martinez
    Walked into the dealership about a ad we saw online and it was s great experience. No hidden fees and they honored the online price. Jose and Ernesto went out of their way. Carlos in finance was great! I loved that everyone was very professional and not pushy! I appreciated that! Thank you! | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Hernandez
    The dealership was helpful and with great service , made the process on get my car fast and easy | Read Full Review
    1/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kevin Hernandez
    The dealership was helpful and with great service , made the process on get my car fast and easy | Read Full Review
    1/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ mustafa sirma
    | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Fritz Levros
    Very dissatisfied!! Scheduled an early appointment for a simple oil change and ended up being there for 3 hours. Not only that, but now I’m having problems with my truck I don’t have when I went in. | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Luis A. Cab
    Tengo 4 hijos y por alta necesidad queríamos un auto con más espacio, así que fuimos a AutoNation Jeep en Pembroke Pines. mi esposa y yo teníamos un presupuesto de 15,000 dólares… y así comenzó la pesadilla que hasta el día de hoy estamos sin nuestro auto, 13 días exactamente. El Vendedor R.A quien al oír nuestro presupuesto nos re | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Miriam Rodriguez
    Thank you Marco Pineda for an excellent Customer Service. | Read Full Review
    1/29/2024 12:00:00 AM | Google
  • ★★★★★ willow the infected helper
    | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Nikki Torres
    Honestly the absolute worst service department ever. Have been taking my car for a year for the same problem and they repeatedly tell me this time they will fix it. I leave it for days and absolutely nothing is done on it. I find out multiple times that the person that is supposed to fix it isn’t even working the 3 days I had my car | Read Full Review
    1/23/2024 12:00:00 AM | Google
  • ★★★★★ James Letaw
    My truck is operating better than it was when l brought it in ????? | Read Full Review
    1/21/2024 12:00:00 AM | Google
  • ★★★★★ Stephen
    Michelle and James are a pleasure to work with. They take their job seriously and are very customer focused. | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ Christopher Ayala
    Great experience with Stan and Aldo when purchasing my vehicle. | Read Full Review
    1/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ernesto Ramos
    friendly, professional staff, fast and efficient service | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Mariana Sanchez
    | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Jacquelyn Perry
    Excellent service ?? ?? ?? | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Mike Ficara
    We love our van, that being said I dread having to bring it into Autonation for service or even a simple oil change. I recently brought out. van in for an oil change and to fix the battery. Not even a week after the check engine light came back on and I had to bring the car in again. This is a low milage van that should not have the | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Gary Grant
    Professional and Fast | Read Full Review
    1/16/2024 12:00:00 AM | Google
  • ★★★★★ CK K
    I made a appointment but when I went to drop off my truck they told me they wouldn't be able to look at for 4-5 days??? Why would you have me bring it in just so it sits in your lot? Waste of my time, Beware | Read Full Review
    1/16/2024 12:00:00 AM | Google
  • ★★★★★ Butch 58
    I made an appointment to drop my truck off and when I got there they told me it would be 4-5 days before they could look at it. Why make an appointment just to have a truck sit in your lot? If they told me this when I made the appointment it would be ok but now I rented a car and planned my day around dropping my truck off. Poor Cust | Read Full Review
    1/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ Butch 58
    I made an appointment to drop my truck off and when I got there they told me it would be 4-5 days before they could look at it. Why make an appointment just to have a truck sit in your lot? If they told me this when I made the appointment it would be ok but now I rented a car and planned my day around dropping my truck off. Poor Cust | Read Full Review
    1/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ary
    Excelente servicio. Howard nos ayudó con el proceso, ajustándose a nuestras necesidades y permitiéndonos encontrar la mejor opción de acuerdo a nuestro presupuesto. Así como el servicio después de compra ha sido espectacular . | Read Full Review
    1/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ary
    Excelente servicio. Howard nos ayudó con el proceso, ajustándose a nuestras necesidades y permitiéndonos encontrar la mejor opción de acuerdo a nuestro presupuesto. Así como el servicio después de compra ha sido espectacular . | Read Full Review
    1/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ Nikita Rhodes
    My service provider Jose Cruz was very helpful and assisted me step by step with the entire process. I'm Very grateful for his support. Thank you | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ Ari Barletta
    I just want to give a shout out to Armando Fuster! He helped me from start to finish and he was amazing. Very easy to work with, honest, nice, caring, and helpful. He made it so easy for me to get a new car. I highly recommend him and this dealership. I will be buying my next car here as well. | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ Angel Perez
    Very nice customer service by Ronnie Alvarez. Very pleased | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ Javier Hernandez
    If I could give this place a zero star I would. This place has the worst customer service when servicing a vehicle even when it’s under warranty. Had 3 other customers with the same issues so I wasn’t alone. My car was there since 1/5 and got a call 1/12 at 6 PM on a Friday told me they still hadn’t seen my vehicle so I told them I | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ Keycop9305
    Great overall experience, from the salesman to finance. Very attentive with questions and making sure it was a smooth transaction | Read Full Review
    1/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ Keycop9305
    Great overall experience, from the salesman to finance. Very attentive with questions and making sure it was a smooth transaction | Read Full Review
    1/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Alfonso Izcua
    Very good service, had no issues and work was accomplished in the time promised | Read Full Review
    1/7/2024 12:00:00 AM | Google
  • ★★★★★ david torres
    Where do I start, Call to make an appointment which was set for 8 o’clock. They said they had to diagnose by truck but in order for diagnosis you have to start my truck, which they did not , it Stated Park for hour and a half so I don’t see how they could diagnose it ,left the truck there for the day, they finally got the part figure | Read Full Review
    1/6/2024 12:00:00 AM | Google
  • ★★★★★ Marlen Betancourt
    Customer service guaranteed | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ victor rivera
    James did a great job helping me out. The team that greets you as you pull up at the service center was also very pleasant and helpful. | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ David Rand
    | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ Luis Daniel
    Well knowledged and kind staff, will take care of you | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★★ Chuck Savitt
    Terrible service experience. Impossible to contact live person for updates . Never will go there again. | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Hartsell
    Run. RUN from this scam of a chop shop! Below is what we sent in to Chrysler's internal feedback system. This dealership's maintenance team tried to take advantage of my wife and scam additional, not-needed, services. When I arrived for my appointment, the service advisor was being yelled at by another customer. Hindsight... Sh | Read Full Review
    1/1/2024 12:00:00 AM | Google
  • ★★★★★ daniel solares
    Great service | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Marta Ledon
    Excelente service! I was treated with great professionalism and respect! Job well done | Read Full Review
    12/29/2023 12:00:00 AM | Google
  • ★★★★★ Desiree Perez
    Thanks for servicing my car and reviewing a recall my car had! :) Happy Holidays! | Read Full Review
    12/29/2023 12:00:00 AM | Google
  • ★★★★★ wanda moore
    There's 10 to 15 people a head of me for the same recall . So most likely I won't be call until sometime next year . | Read Full Review
    12/29/2023 12:00:00 AM | Google
  • ★★★★★ Mark Vaz
    Great service! | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Carlos Nuria Battaglia
    Even though they took 3 days to start checking the car (which is a disaster) both Alberto (adviser) and the agency manager Frank were always in contact with me, which made me feel that even in the horrible wait for the mechanical service, they didn't leave me alone. That's why I rate it as excellent customer service! | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ David Serr
    | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Yaimara Corzo
    Very friendly staff | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Ellen Cioffi
    This Pembroke Pines service advisor, Kristen, was effective and efficient in handling my van’s issue in as timely a fashion as possible. | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Carolina Beltran
    Yeika Good morning ?? My name is Carolina Beltrán and you. He gave me her number for when I needed something important. Well, I want to tell you that we had a battery failure in our Jeep Renegade and that after going through many setbacks and bad times... we arrived very early today at 7:00 in the morning (without a formal appointment | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Noah Orenbuch
    Marco and Frank took care of me. The customer service was AMAZING! The team here, from start to finish, made me feel like I was the most important person to them. Kudos to management here for instilling such a great ethos. | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Kenny Solomon
    Howdy ! As always, thank you ! The absolute best dealership I've ever done business with. Cheers ! Merry Christmas and happy new year ! KLS, Pembroke Pines. | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★★ Kai X
    Modified review from a 1 star and a horrendous experience. They have cleared house and removed all of the service department management within the past month or two. The new GM, Frank, seems to at least be trying to improve the culture within this service department, which was previously beyond unacceptable. It is only because of his | Read Full Review
    12/19/2023 12:00:00 AM | Google
  • ★★★★★ Lll Lll
    Worst customer service. Acknowledged when I walked in. Asked a couple questions. Waited 20min for name to be called to find out they don't take service without appointments even though I had a fleet vehicle. On to lambdin dodge. Ridiculous. Guess your too busy to take more vehicles so you should put a sign on the door before I even w | Read Full Review
    12/17/2023 12:00:00 AM | Google
  • ★★★★★ william carbonell
    Excellent service and attention in all needs | Read Full Review
    12/16/2023 12:00:00 AM | Google
  • ★★★★★ Rosana Galeano Gar
    Management when above and beyond to finish the repair of my Jeep on time. Definitely I will be taking my Jeep for maintenance or any major repairs. | Read Full Review
    12/16/2023 12:00:00 AM | Google
  • ★★★★★ wjrc7
    Excellent service and good attention in all my needs in changing my car and buying a new car from luis and also sebastian. | Read Full Review
    12/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ wjrc7
    Excellent service and good attention in all my needs in changing my car and buying a new car from luis and also sebastian. | Read Full Review
    12/16/2023 12:00:00 AM | Cars.com
  • ★★★★★ JBL
    Brought my 2023 Wrangler Sahara Unlimited 4xe in for service and to add an air-breather kit on the front and rear differential. Service Advisor - James was excellent. Place was well organized, clean, with a decent waiting area | Read Full Review
    12/14/2023 12:00:00 AM | Cars.com
  • ★★★★★ David Villarreal
    Good establishment, every clean, staff was very educated. I don't have nothing wrong to say, just great dealer. Thanks | Read Full Review
    12/14/2023 12:00:00 AM | Cars.com
  • ★★★★★ David Villarreal
    Good establishment, every clean, staff was very educated. I don't have nothing wrong to say, just great dealer. Thanks | Read Full Review
    12/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ ruben dario contreras chacon
    La atención muy buena | Read Full Review
    12/13/2023 12:00:00 AM | Google
  • ★★★★★ Edel Broche
    | Read Full Review
    12/13/2023 12:00:00 AM | Google
  • ★★★★★ CARLOS ACANDA
    This time I had a good experience due to the new management. Frank Moraga is an amazing manager, and Pierre great mechanic very professional . Thank you guys, great service ?? | Read Full Review
    12/13/2023 12:00:00 AM | Google
  • ★★★★★ Yoan danilo Lemus Becerra
    | Read Full Review
    12/13/2023 12:00:00 AM | Google
  • ★★★★★ karen hilbert
    James in service followed up with our emergency car service from start to finish. The service director helped to push our car through by taking over the service to completion so we could continue on our trip. | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ richard.fernandez
    Awesome customer services. The Sales Department are really there to help you get the best deal you can. | Read Full Review
    12/12/2023 12:00:00 AM | DealerRater
  • ★★★★★ richard.fernandez
    Awesome customer services. The Sales Department are really there to help you get the best deal you can. | Read Full Review
    12/12/2023 12:00:00 AM | Cars.com
  • ★★★★★ Migdalia Martin
    | Read Full Review
    12/11/2023 12:00:00 AM | Google
  • ★★★★★ JeepRubi
    Must say, this dealership has improved. Speedy check-in, and attended to immediately. Only issues were: Asked for my tires to be rotated but they were not. Promised time was an hour, it was over 2+. Needless to say, from previous times, it is a huge improvement. Loved the friendliness of everyone there. The atmosphere has changed a g | Read Full Review
    12/11/2023 12:00:00 AM | Cars.com
  • ★★★★★ JeepRubi
    Must say, this dealership has improved. Speedy check-in, and attended to immediately. Only issues were: Asked for my tires to be rotated but they were not. Promised time was an hour, it was over 2+. Needless to say, from previous times, it is a huge improvement. Loved the friendliness of everyone there. The atmosphere has changed a g | Read Full Review
    12/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Johnny Serra
    We were terrified when we went there looking for a car but the experience was AMAZING thanks to Miguel Echevarría, very professional and friendly. We are happy with our new car! Thanks guys, thanks Miguel. | Read Full Review
    12/10/2023 12:00:00 AM | Google
  • ★★★★★ david mayorga
    | Read Full Review
    12/10/2023 12:00:00 AM | Google
  • ★★★★★ Carla Terr
    | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ Joseph Huertas
    Everyone was super nice and helpful, I would give it five stars but the service that was provided for me took a lot longer than it should. I waited 1hr and 30 mins to have a key fob programmed to my car. I understand that there were other services going on but I just don’t see how they couldn’t have taken a couple minutes to knock th | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ Evelyn Aguilar
    | Read Full Review
    12/8/2023 12:00:00 AM | Google
  • ★★★★★ Richard Kessler
    Car given back after dealer claimed it was fixed and ready after they said they addressed a radiator and thermostat issue. Car overheated 10 minutes from dealer indicating no work had been done or the work was done poorly and of course no one tested it. Brought back. They are now avoiding my calls. In the process of contacting local | Read Full Review
    12/8/2023 12:00:00 AM | Google
  • ★★★★★ Alejandra Paola Ribon Linares
    Good service Alberto was a good service representative | Read Full Review
    12/6/2023 12:00:00 AM | Google
  • ★★★★★ Ricardo M
    Everything from reception to upper management here at Chrysler dodge jeep ram of Pembroke Pines was amazing. The attention to detail and the exceptional customer service really went about and beyond my expectations. The service department was efficient and prompt. I would highly recommend this dealership for any & all needs for car p | Read Full Review
    12/5/2023 12:00:00 AM | Google
  • ★★★★★ Kennedy Rosario
    | Read Full Review
    12/3/2023 12:00:00 AM | Google
  • ★★★★★ Keilor Alfaro
    Nefasto servicio al cliente, fuimos por una camioneta nueva siendo el mismo manager que nos rebajo 3 mil dólares y fuimos el siguiente día con ganas de llevarnos el carro y resulta que ese día no estaba de cumpleaños y no estaba de buenas (palabras de el) y no quiso hacer el descuento, media vuelta y nunca mas, gente con muy poca pal | Read Full Review
    12/3/2023 12:00:00 AM | Google
  • ★★★★★ Diana Colon-Rosa
    The staff was amazing, especially Alberto at the Pembroke Pines location, he helped with the paper work and checked on status of my car . Will recommend to my friends | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★★ Rafael Saldana
    | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★★ Andres Stolk-Cocco
    Already being told that the vehicle wouldn’t be looked at the same day at all (which is totally fine), but also, there were no loaner vehicles available since COVID. Unfortunately, I really need a vehicle to get to work so it wasn’t going to work out. | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★★ Susan Cabrera
    | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ Karam Karam
    Great customer service by Kristen Gomez ( service advisor ) and Matias ( technician ) they went above and beyond . Very satisfied . | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ Jose Lugo
    | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ The Cad’s Fam
    Great customer service I was in and out before I knew it with my new truck | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ Camilo Meneses
    Atención increíble siempre hacen lo posible para ayudarte y te sientas cómodo ?? | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ Loretha Holmes
    Had an appointment at 11:30am and didn't get out if there til almost 2pm | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ Raechelth Vasconcelo
    Amazing and helpful team, They have always been so nice and patient. Excellent service, love the energy of the workers at this dealer. Especially the Colombian lady at front desk she is the sweetest ???? | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ phinsfanfl
    Had a great experience from all staff members especially the manager. She went above and beyond to help me. Thank you | Read Full Review
    11/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ phinsfanfl
    Had a great experience from all staff members especially the manager. She went above and beyond to help me. Thank you | Read Full Review
    11/29/2023 12:00:00 AM | Cars.com
  • ★★★★★ W Hutchinson
    Intricate situation so I can understand the initial confusion the team had but they handled it to the best of their ability. Thanks AutoNation | Read Full Review
    11/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ cordovaclaudia596
    Great customer service and very friendly they helped me find my car and the buying process was amazing ! | Read Full Review
    11/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ cordovaclaudia596
    Great customer service and very friendly they helped me find my car and the buying process was amazing ! | Read Full Review
    11/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ W Hutchinson
    Intricate situation so I can understand the initial confusion the team had but they handled it to the best of their ability. Thanks AutoNation | Read Full Review
    11/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ tranellmobley44
    On Nov/20th/2023 I dropped my Jeep Cherokee 2020 to this service department and This manager, Alberto in service is stringing me along with lies . He told me three times in one week that my vehicle will be diagnosed while is in holding in there service department and still no diagnostic yet.. it’s going on two weeks and im being char | Read Full Review
    11/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ tranellmobley44
    On Nov/20th/2023 I dropped my Jeep Cherokee 2020 to this service department and This manager, Alberto in service is stringing me along with lies . He told me three times in one week that my vehicle will be diagnosed while is in holding in there service department and still no diagnostic yet.. it’s going on two weeks and im being char | Read Full Review
    11/26/2023 12:00:00 AM | Cars.com
  • ★★★★★ Sumter Sport Camp
    My service advisor Yandy handle both of my Dodge Durango with care and explain and address all my issues and concerns with my cars. | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ Michael Madsen
    I purchased at this dealer over another RAM dealer specifically because of the no-pressure environment at Pines AutoNation. These guys were there to help when I wanted it without nagging and putting on the whole car salesman shtick. If you want a great salesman, go with Carlos! With Carlos, I felt like I was buying a truck from a fri | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ Francisco Santiago
    The attention was excellent just a little bit longer waiting than before probably because was a holiday may not had all the techs working | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ D
    | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ signe drulle
    Andre Brown was very helpful since the moment I asked him about my dream car. We stumbled upon some issues with the first car, but he stayed loyal and communicated through and found best solutions. Thank you! | Read Full Review
    11/23/2023 12:00:00 AM | Google
  • ★★★★★ Zan Lang
    Great service. Friendly staff. | Read Full Review
    11/23/2023 12:00:00 AM | Google
  • ★★★★★ dlaurent5050
    AutoNation is a very clean facility. The employees are friendly and ready to serve. I love that they keep to their promise of when you can expect your vehicle. They provide a shuttle if you need one to get home until your vehicle is ready and I really love that they keep you informed with what's going on with your vehicle. You're gre | Read Full Review
    11/23/2023 12:00:00 AM | Cars.com
  • ★★★★★ dlaurent5050
    AutoNation is a very clean facility. The employees are friendly and ready to serve. I love that they keep to their promise of when you can expect your vehicle. They provide a shuttle if you need one to get home until your vehicle is ready and I really love that they keep you informed with what's going on with your vehicle. You're gre | Read Full Review
    11/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ JayOwen C
    | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ lwlouro
    Stan was very very helpful and pleasant to work with. Everything was transparent and worked out well. Would recommend to anyone! Thanks again everyone at Auto Nation | Read Full Review
    11/21/2023 12:00:00 AM | Google
  • ★★★★★ Maria Gomez
    The service was done promptly and the coordinator was very efficient and friendly | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ James Spatafora
    Amazing! Got me in the car I’ve always wanted! | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ John B
    Kristen is awesome best service advisor at auto nation | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Yanick Alexander
    | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Ernestine Rogers
    It was a beautiful experience. Everyone was so professional. I really appreciated that; especially because I arrived a day early.for my appointment. Everyone was so kind, and they serviced my vehicle anyway. I realized I was a day early when I went to the lobby to wait, I informed the service representative that my appointment wa | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ Sung Park
    I am very disappointed in your service | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ James Spatafora
    Amazing! | Read Full Review
    11/15/2023 12:00:00 AM | Google
  • ★★★★★ Sung Park
    Worst service ever. | Read Full Review
    11/15/2023 12:00:00 AM | Google
  • ★★★★★ Aaron Ceravolo
    Huge thanks to my salesperson Ernesto Lluis and Finance Manager Grace Giraldo. They both were a pleasure to work with, made the process quick and easy. Highly recommend them! | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Sagar Singh
    When you go here ask for salesman Ernesto,very patient and helpful guy,doesn’t try to pressure you like other salesman at other dealerships do! Would recommend this dealership to anyone looking to buy a car! | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Juan Ma Perez
    Excellent attention, commitment and service! | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Chevay Hampton
    My service advisor was very helpful and knowledgeable. From coordinating transportation to informing me of what was needed on my Jeep she was there to answer any questions and provide assistance in a very professional manner. | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ A yo Seay
    First of all autonation dodge is straight Trash... I arrived there two weeks ago dealing with a coolant leak coming from bypass water pipe that connected to the heater hose I took the truck to them and explained my problem with the truck..first of all I have a gold package extended warranty to cover the then I get a phone call from d | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Jay Harmon
    | Read Full Review
    11/12/2023 12:00:00 AM | Google
  • ★★★★★ DeWitt Johnson
    | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ kristie.james.kj
    Everyone was very nice and knowledgeable. The place was very good and clean. Thank you | Read Full Review
    11/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ kellymorgan717
    I keep coming back to this dealership because regardless of the painful process that buying a new car is, these guys make it bearable...lol. In reality, Jose and Mr. Escobar were amazing and I left with a new car that I'm happy with and a dealership that I would recommend. I just wish we could cut down on that 4-hour wait beginning-t | Read Full Review
    11/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ kellymorgan717
    I keep coming back to this dealership because regardless of the painful process that buying a new car is, these guys make it bearable...lol. In reality, Jose and Mr. Escobar were amazing and I left with a new car that I'm happy with and a dealership that I would recommend. I just wish we could cut down on that 4-hour wait beginning-t | Read Full Review
    11/11/2023 12:00:00 AM | Cars.com
  • ★★★★★ kristie.james.kj
    Everyone was very nice and knowledgeable. The place was very good and clean. Thank you | Read Full Review
    11/11/2023 12:00:00 AM | Cars.com
  • ★★★★★ Emil Sanchez
    Excelentes atenciones de parte de todo el personal. | Read Full Review
    11/10/2023 12:00:00 AM | Google
  • ★★★★★ Mlr19
    First time and the experience was pleasant and the salesperson was very helpful. Great service provided | Read Full Review
    11/9/2023 12:00:00 AM | Cars.com
  • ★★★★★ Mlr19
    First time and the experience was pleasant and the salesperson was very helpful. Great service provided | Read Full Review
    11/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Daniel Ocampo
    | Read Full Review
    11/8/2023 12:00:00 AM | Google
  • ★★★★★ Pepe Prats
    Excellent services | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★★ Ivonne Solis
    Thanks Manuel Ferrara for you excellent attention. | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★★ Miguel
    Will be buying again from autonation dodge, Felix was very professional and polite. Felix did a good job at explaining the numbers on the process of the purchase and was very patient, easy to negotiate numbers with the seller. very friendly people starting with the front desk to the seller and financier. I Recommend this dealer 100% | Read Full Review
    11/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ Miguel
    Will be buying again from autonation dodge, Felix was very professional and polite. Felix did a good job at explaining the numbers on the process of the purchase and was very patient, easy to negotiate numbers with the seller. very friendly people starting with the front desk to the seller and financier. I Recommend this dealer 100% | Read Full Review
    11/7/2023 12:00:00 AM | Cars.com
  • ★★★★★ cristian olea
    Drop off and Pickup of a routine service took for ever. But they get the job done. | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★★ Ernie Fatjo
    | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ mchev19
    Very positive experience. The repairs were more than I anticipated, but I guess that's everywhere now. Yandy my service advisor went above and beyond, Stephanie was very helpful as well. Eric is an exceptional young man, very thorough knowledgeable tech with great people skills. I was a Master tech in the business for 26 years and I | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Laszlo Sandor
    Terrible first experience. I purchased the extended platinum coverage when I bought my vehicle. Bumper to bumper with rental coverage as well . They are trying to do everything to get you to pay for diagnostics...and to delay the rental . I never had this bad experience with any other dealership... I had VW and BMW and they treated m | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Jasper Pate
    Service was really slow. I went in for an oil change and an alignment. After 24 hour not hearing hearing anything, I called several times and there was no answer. I went in to the service center and was told my truck was done and still had to wait an additional 30 to 45 minutes to get my car. At the end of the day after I already had | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ China Gosier
    YANDY is the best !!! He was able to get me a rental while I wait to get my car fixed. His communication was excellent. I love this place. Especially the express oil change service they offer now. | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ pccraig007
    Every experience at the Service department is pleasant. Staff is always courteous, supportive and friendly… under-promised, over-delivered….. | Read Full Review
    11/4/2023 12:00:00 AM | Cars.com
  • ★★★★★ pccraig007
    Every experience at the Service department is pleasant. Staff is always courteous, supportive and friendly… under-promised, over-delivered….. | Read Full Review
    11/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ David Casillas
    Absolutely AWFUL service department!!!! First over 32 minutes on hold for someone to pick up the phone. Secondly, very disorganized operation as far intaking service vehicles as they make you wait in a reception area before you even begin to look at your car. Thirdly, complete and total lack of communication as to the status of you | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ Joshua Ouseph
    Booked appointment for oil change/tire rotation. Service Advisor I was assigned was not there that day. Waited 45 minutes after appointment time to be serviced. No call when care was ready. I called dealership transferred 3 times then hung up on. Drove there to get my car. Only go here because i got the free oil change/tire rotation | Read Full Review
    11/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ Joshua Ouseph
    Booked appointment for oil change/tire rotation. Service Advisor I was assigned was not there that day. Waited 45 minutes after appointment time to be serviced. No call when care was ready. I called dealership transferred 3 times then hung up on. Drove there to get my car. Only go here because i got the free oil change/tire rotation | Read Full Review
    11/3/2023 12:00:00 AM | Cars.com
  • ★★★★★ Matthew Gerovac
    Had my truck worked on. And they did a fantastic job. And was able to get the recalls done. | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Laszlo Sandor
    Terrible first experience. I purchased the extended platinum coverage when I bought my vehicle. Bumper to bumper with rental coverage as well . They are trying to do everything to get you to pay for diagnostics...and to delay the rental . I never had this bad experience with any other dealership... I had VW and BMW and they treated m | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Dan Abrusci
    If you like wasting your time and overpriced services, this is the perfect dealer for you! The make you waste ONE hour to sign an invoice just to be able to leave your car!!! Absolutely mind blowing! Something that should take 5 minutes, takes 1 hour in here either because under staff or just plain disorder.. Anyways, take your valua | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Ms Candy
    My service advisor had me in & out. Shuttle ride of drop off and pick up was excellent. No complaints. | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ aixa gonzalez-pardo
    I don't want to lease another car here. Unfortunately I had the worst experience in terms of leasing a car. | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ Juan Joubert
    | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ Freddy E
    Love it , top notch Service provided by Alliyah Taylor she kept me up to date with my vehicle. Pierre the technician did a fantastic job and now my jeep rides better than ever. | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ M M
    | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Pedro González
    Excelente atención por parte de todo el equipo de trabajo y muchas ganas siempre de ayudar al cliente para que salga manejando | Read Full Review
    10/30/2023 12:00:00 AM | Cars.com
  • ★★★★★ Pedro González
    Excelente atención por parte de todo el equipo de trabajo y muchas ganas siempre de ayudar al cliente para que salga manejando | Read Full Review
    10/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Pepe Prats
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    10/30/2023 12:00:00 AM | Google
  • ★★★★★ david goulding
    Sales are always amazing. Aldo and Orlan have been really good to me. Unfortunately, the service department is what brings down the overall rating for me. 2 different trucks, 3 services, all in one year, and they've all been very disappointing. At this moment I'm waiting for them to find my truck and my keyboard, Frank was supposed t | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ chris besu
    The service manager has instructed that all service reps steal from customers by adding things to the bill you do not need. Please look at the pictures to identify the fraud and check your service records to make sure they are not stealing from you! I will be posting this on every maroone car dealership review I can find and allotti | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Robert Feierstadt
    One of the most gratifying and special experiences purchasing a new vehicle. Usually buying a new car is time consuming and daunting but this dealership listens and works with you to find you your perfect vehicle within your budget, in terms of price and spec limitations. I went to many dealerships in Dade and Broward trying to edu | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Robblue
    One of the most gratifying and special experiences purchasing a new vehicle. Usually buying a new car is time consuming and daunting but this dealership listens and works with you to find you your perfect vehicle within your budget, in terms of price and spec limitations. I went to many dealerships in Dade and Broward trying to educa | Read Full Review
    10/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ Robblue
    One of the most gratifying and special experiences purchasing a new vehicle. Usually buying a new car is time consuming and daunting but this dealership listens and works with you to find you your perfect vehicle within your budget, in terms of price and spec limitations. I went to many dealerships in Dade and Broward trying to educa | Read Full Review
    10/29/2023 12:00:00 AM | Cars.com
  • ★★★★★ Rob Blue
    One of the most gratifying and special experiences purchasing a new vehicle. Usually buying a new car is time consuming and daunting but this dealership listens and works with you to find you your perfect vehicle within your budget, in terms of price and spec limitations. I went to many dealerships in Dade and Broward trying to educa | Read Full Review
    10/29/2023 12:00:00 AM | Cars.com
  • ★★★★★ Marc Dunn
    Professional, courteous and cooperative. Staff does everything possible considering they are short staffed. Prices and workmanship is all competitive. Expect to wait. | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Sandy H
    Great service with great crew | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Angel Santana
    Buen servicio, te siente en familia, la facilidades que dan son las mejores, en fin me encanto negociar con ellos. | Read Full Review
    10/27/2023 12:00:00 AM | Cars.com
  • ★★★★★ Angel Santana
    Buen servicio, te siente en familia, la facilidades que dan son las mejores, en fin me encanto negociar con ellos. | Read Full Review
    10/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jose Ulloa
    La mejor experiencia El personal súper atento y dedicado El mejor servicio | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ Carl Craig
    Everything was made in record time. Over delivered | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ Andres Sanchez
    Long story short. I waited 2 hours for an "advisor" they forgot i was in the reception area waiting. Then it took another 2 hours to peform a regular service (Oil change, Tire rotation). After four hours, only the oil change was performed. Very disorganized, to many people walking around wit the same color shirt (couldn't ID a S | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ Alexander J. Alvarez
    Professional, at 60K miles it is the first my car was ready within the same day 1 1/2 hour after the drop off. | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Federico Laluz
    Very good service, even with a lot of people waiting for their vehicle. Mark is the best advisor ever, my mini-van needed breaks and mounts but the dealer did not have all of them. Mark managed to get the missing parts in other stores in less than 24 hours, Mark got the authorization to provide me Uber rides paid by the dealer so I | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Rick Stern
    | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ W Murphy
    This was my best car buying experience ever! Miguel, Sebastian, and Roy were all amazing to work with. I would recommend this dealership to anyone looking to purchase a new vehicle. It couldn’t have been a better experience, freat job AutoNation! | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Frank Sierra
    Great place to purchase your new truck, knowledgeable salesman, very helpful in every step of your purchase . I really appreciate his help and advice. | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ Ovidio Alfonso
    Great service | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ jamesmurray45
    This is my 8th car/truck I have purchased from this dealership and the experience is always stress free and accommodating. Love those goes at Dodge Ram Pembroke Pines! | Read Full Review
    10/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ jamesmurray45
    This is my 8th car/truck I have purchased from this dealership and the experience is always stress free and accommodating. Love those goes at Dodge Ram Pembroke Pines! | Read Full Review
    10/23/2023 12:00:00 AM | Cars.com
  • ★★★★★ eduardolarenas
    It’s an honest dealer and I believe they are trying to do their best | Read Full Review
    10/23/2023 12:00:00 AM | Cars.com
  • ★★★★★ eduardolarenas
    It’s an honest dealer and I believe they are trying to do their best | Read Full Review
    10/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ Daniel G
    I think this is the first negative review I have ever posted, but I am extremely disappointed. I bought my new van, and noticed there were issues within the first month. Because it's under warranty, I was told to bring it in to check it out. They kept my van for 6 days. 6! And not only was not one thing done to it, they'd promised to | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ Justin Love
    First time at this dealership for service. Scheduled an appt for a new battery and new tire. Drove 30 mins to get there and was early for the appointment. By the time we were seen we were told the battery nor the tire was in stock. Shouldn’t this inventor be checked prior to the appointment. We will never go back to this Jeep dealer. | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ Carlos Cateriano
    | Read Full Review
    10/22/2023 12:00:00 AM | Google
  • ★★★★★ Evaldo B
    Service was provided as per my expectations. Moe than that I cannot say. This minimum words required is quite silly | Read Full Review
    10/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ Evaldo B
    Service was provided as per my expectations. Moe than that I cannot say. This minimum words required is quite silly | Read Full Review
    10/22/2023 12:00:00 AM | Cars.com
  • ★★★★★ Lopezpaco11
    The best sell people I love my Ram 2500 2024. Thank you for help me about to get my dream truck | Read Full Review
    10/21/2023 12:00:00 AM | Cars.com
  • ★★★★★ Lopezpaco11
    The best sell people I love my Ram 2500 2024. Thank you for help me about to get my dream truck | Read Full Review
    10/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ Igrayne Diaz
    Una buena atencion y buen sevicio | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ Yani Jimenez
    Made appt to change my oil and it took one hour for them to even take my car back then additional 1.5 hours to actually change the oil. Not sure what advantage making the appointment had. They offered an Uber to take me home. When sending an Uber to pick me back up they sent to to the wrong location. Horrible service. Definitely not | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ Debbie A
    Service personnel Alberto kept in communication with me throughout the whole process. He understood the pain of being without a car. He was very efficient and caring. | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ GROTAMINARDA España Distributor
    | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★★ Catherine Savage
    Got a Jeep Grand Cherokee thanks to Ronnie. Such a great salesmen, super attentive to our needs. Not only did he do his job by getting the “sale” but he went above and beyond for us. Personalized our process, made it very smooth for us. Thank you once again | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Shalani Martin
    | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Dre Lee
    The worst service department in pines.The GM need to do better. | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Nicole Costelloe
    My Jeep is amazing and the team at Auto Nation was incredibly knowledgeable and helpful every step of the way. | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Nadine Ford
    The staff were very friendly, considerate, and helpful. The process to get my car was great. Thanks again. | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Nini Cuty
    Total rip off, I bought a car3 MONTH. They all claimed the car is in excellent condition and showed me the car history saying only one owner, the car was dirty I took the car cause BERNARD was they sale man telling me I can bring the car to wash, I said fine. after a week going to 2 weeks before the bank calls for interview the car w | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ wills Willy
    Worst dealer in Pembroke Pines… Terrible customer service… | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Maria Fernanda Fereda
    excelente atencion , todo rapido y precisos. | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ Digital truth
    Great place to shop I found the car I was looking for I was looking for the staff honored the deal I would recommend this dealership | Read Full Review
    10/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ Digital truth
    Great place to shop I found the car I was looking for I was looking for the staff honored the deal I would recommend this dealership | Read Full Review
    10/16/2023 12:00:00 AM | Cars.com
  • ★★★★★ wills Willy
    | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ Mike McG
    Miguel was outstanding from start to finish. Most pleasant car buying process I’ve had in years! Definitely recommend to anyone looking for easy car buying process with out the hassle! | Read Full Review
    10/15/2023 12:00:00 AM | Google
  • ★★★★★ Thomas L Flowers Sr
    Communication is horrible about the status of the vehicle , no one updates you on what's happening .. Calling in to get an update doesn't help either the receptionist puts you on hold for an unlimited amount of time & leaves you on hold & doesn't help you get an understanding .. management isn't any better because they barely know wh | Read Full Review
    10/15/2023 12:00:00 AM | Google