About Ferman Chrysler Jeep Dodge Ram of New Port Richey
Ferman Chrysler Jeep Dodge Ram of New Port Richey is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Certified Technicians
- Free Estimates
Call (727) 478-2884 today to schedule your next appointment.
Our technicians at Ferman Chrysler Jeep Dodge Ram of New Port Richey are ready to help you!
Ferman Chrysler Jeep Dodge Ram of New Port Richey is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Ferman Chrysler Jeep Dodge Ram of New Port Richey today at (727) 478-2884 to learn more
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★★★★★ jlocal39Good experience with sales team and finance the retailers could of done a better job | Read Full Review5/30/2025 12:00:00 AM | DealerRater
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★★★★★ miriammontes24Michael Similar, went above and beyond for us! Professional, transparent, knowledgeable and always answered my concerns. This was the best and only great experience I’ve had for purchasing a new vehicle! I would highly recommend this location. Thank you so much! Miriam Jones M. De Oca | Read Full Review5/30/2025 12:00:00 AM | DealerRater
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★★★★★ mikefegadelI recently purchased a new Jeep Wagoneer from Ferman Jeep of Port Richey, and the experience was exceptional from start to finish. Robert, Pete, and Scott were incredibly helpful, professional, and attentive throughout the entire process. They took the time to answer all my questions, made sure I was comfortable with every step, and | Read Full Review5/30/2025 12:00:00 AM | DealerRater
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★★★★★ vtmrusaI'll never do business with Ferman again and I'll certainly never recommend your business. I'm basing my my rating on my experience with your service department and your sales department. Money hungry | Read Full Review5/30/2025 12:00:00 AM | DealerRater
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★★★★★ D FumanoWe had a great experience with the purchase of our 2025 Jeep Gladiator. It is an awesome vehicle, and we couldn’t be happier. Neil, Scott and Robert at the Chrysler Jeep Dodge Ram of New Port Richey dealership made our experience wonderful, and we really enjoy dealing with them. We will continue to go through this dealership for our | Read Full Review5/27/2025 12:00:00 AM | DealerRater
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★★★★★ AllisonGWas clear that I wanted to stay at a certain price point and Pete and Scott made it happen. They were both professional, knowledgeable and treated me well. This is my third time purchasing a vehicle from them. Will definitely not be my last. | Read Full Review5/25/2025 12:00:00 AM | DealerRater
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★★★★★ QbeeismeMy wife and I bought a new Chrysler Pacifica and the experience, dare I say was easy and a pleasure. Our sales associate was KeVonn, he is kind, patient and knowledgeable about the product. Ask for him when you go to buy your next vehicle. When it was time to sign the paperwork, we sat with Scott, another knowledgeable associate. He | Read Full Review5/24/2025 12:00:00 AM | DealerRater
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★★★★★ Serenity GMy wife and I bought a new Chrysler Pacifica and the experience, dare I say was easy and a pleasure. Our sales associate was KeVonn, he is kind, patient and knowledgeable about the product. Ask for him when you go to buy your next vehicle. When it was time to sign the paperwork, we sat with Scott, another knowledgeable associate. He | Read Full Review5/24/2025 12:00:00 AM | Google
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★★★★★ Lori Vega-benyounesHorrible service with horrible management, specifically Mike he is is extremely arrogant. I've been going there for the past 5 years but the last 2 years have been nothing but a sloppy job and disaster. They charge 4X the repair costs including parts. Will never come back here again. Stay away!!!! | Read Full Review5/24/2025 12:00:00 AM | Google
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★★★★★ WilliamMade it very easy to select the right products that fit my needs for my new vehicle | Read Full Review5/22/2025 12:00:00 AM | DealerRater
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★★★★★ g4stingIt was a pleasure working with them. I set up an appointment and the car was waiting with sign with my name. All my answers were answered. I would recommend this dealer | Read Full Review5/21/2025 12:00:00 AM | DealerRater
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★★★★★ [email protected]I got a great deal on my new Gladiator and they gave me what I wanted for my trade. They were easy to communicate with and the deal was smooth. | Read Full Review5/21/2025 12:00:00 AM | DealerRater
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★★★★★ christylbutcherWill was very helpful and knowledgeable about the different options offered on the Jeep gladiators | Read Full Review5/16/2025 12:00:00 AM | DealerRater
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★★★★★ Rafael SanchezMuy buena atención y servicio prestado por Xavier | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ Kyle3Will was excellent to work with. He made a fair deal and was very attentive to making sure we were properly set up in our new vehicle. He made sure we understood all its features. Everyone at the dealership was very friendly. | Read Full Review5/15/2025 12:00:00 AM | DealerRater
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★★★★★ Scott56My salesman Rizzo was great to work with and exceeded my expectations. A great experience overall. | Read Full Review5/15/2025 12:00:00 AM | DealerRater
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★★★★★ fdemmonsProfessional people honest pricing Dylan went out of his way to get me the jeep gladiator that I wanted | Read Full Review5/14/2025 12:00:00 AM | DealerRater
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★★★★★ david41602Great experience over all. Would recommend to anyone looking for a new vehicle. No complaints. | Read Full Review5/14/2025 12:00:00 AM | DealerRater
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★★★★★ Scott ElineJust bought a 2024 Ram 2500 and it was a painless experience. Rizzo was my salesman and I really enjoyed his laid back demeanor. We were able to make a deal that was a win-win for both parties. I certainly appreciate Rizzo and the entire team at Ferman. Thanks again for your commitment to customer service. | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ Andrew GDuring the routine servece check light was on. After service and complimentary vehicle inspection, nothing about about check light. I asked they sai"d They don’t dig and don’t check for things like lights on…. .what a service! Talked to customer service next day THEY SAID THAT ONLY DO VISUAL INSPECTIONS , light is on Apperantly they | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ KevinNice people helped me out & solved issue. Thanks again | Read Full Review5/11/2025 12:00:00 AM | Google
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★★★★★ tom kNeeded service on my RAM. Jason provided excellent customer service as usual. He quickly wrote up the repair order and kept me up to date several times throughout the day on my repair status. My RAM service was completed 3 hours ahead of schedule and Jason even had my RAM washed and vacuumed. Highly recommend Jason for all my se | Read Full Review5/11/2025 12:00:00 AM | Google
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★★★★★ Joe HarrisExcellent dealership, Pete was a great salesman to work with, done everything in his power to make the deal with no pressure. Walked away with a great deal. | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Matt PI use Ferman Chrysler Jeep Ram for all my service needs for my Ram truck. Their costs are comparable to other service providers. Their shuttle service, and speedy repairs make oil changes, recall repairs and miscellaneous maintenance on my Ram truck easy and hassle free. | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ joellegrace77My husband and I had a great experience buying our new Jeep Wrangler at Ferman in New Port Richey. Thank you! | Read Full Review5/3/2025 12:00:00 AM | DealerRater
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★★★★★ awj5804No pressure sales. Pleasant experience. Would highly recommend to a friend. Would do business with them again | Read Full Review5/1/2025 12:00:00 AM | DealerRater
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★★★★★ lynn2180Easy to work with. Very friendly and accommodating. Much better than crystal dodge of brooksville | Read Full Review5/1/2025 12:00:00 AM | DealerRater
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★★★★★ captainbarlowsNot to bad a little long about 5hr the salesman was very helpful I would use him again | Read Full Review4/30/2025 12:00:00 AM | DealerRater
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★★★★★ mthiranSince I buy all my jeeps here, my repear business should show the quality of the dealer through not only brand but also dealer loyalty | Read Full Review4/28/2025 12:00:00 AM | DealerRater
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★★★★★ sgaspariniMy dealings with Ferman have been pleasant and they have addressed all my concerns without hesitation. That is greatly appreciated. | Read Full Review4/27/2025 12:00:00 AM | DealerRater
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★★★★★ buddy10Great customer service I have tried to do this survey, but you want more words this survey is a pain in the xxx. Great customer service at the dealership, but the survey sucks. | Read Full Review4/27/2025 12:00:00 AM | DealerRater
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★★★★★ NODIRSEOne of the best dodge dealers in florida great experience, Will took care 10 out of 10 | Read Full Review4/26/2025 12:00:00 AM | DealerRater
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★★★★★ Georgian IlieI recently purchased a 2024 Jeep Grand Cherokee from Ferman dealership, and I couldn't be happier with the experience! Neil, my sales representative, was top-notch. The entire transaction was seamless and stress-free. What really impressed me was the honesty and transparency throughout the process. The out-the-door price they quoted | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ Margaret MartinI bought a 2015 Dodge Challenger and declined all extra warranties. It was a bad time in that office and I almost wanted to leave without buying the car after the high pressure warranty salesman. The sales guy was great and very nice. When I was reviewing my sales receipt, I noticed I was charged $700 for a warranty I specifically d | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ auer0129The process of trading in my car and buying the new one was quick and efficient.I love my new Wrangler! | Read Full Review4/23/2025 12:00:00 AM | DealerRater
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★★★★★ jamartravelparksKevin was great to work with. They got me the numbers I needed very clearly and quickly. | Read Full Review4/22/2025 12:00:00 AM | DealerRater
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★★★★★ Mike NexusBrought my 2022 Ram 1500 in to get detailed and they did such a great job that my wife and father wanted to get their cars detailed as well. So we did that and everyone is very happy. Thanks Jason and everyone who worked on our vehicles. 5 stars | Read Full Review4/22/2025 12:00:00 AM | Google
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★★★★★ emaedavis7Everyone who assisted with my car buying process were so helpful - I have nothing but great things to say about the level of care I was given by all team members. Special shout out to John, Scott, and Kavonn - thank you all!! | Read Full Review4/21/2025 12:00:00 AM | DealerRater
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★★★★★ headelisiaThe service was excellent. I purchased out of state and they made the process smooth. Everyone involved was very accommodating and answered any questions that I may have had. I highly recommend them for your car buying experience. | Read Full Review4/20/2025 12:00:00 AM | DealerRater
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★★★★★ laymd911Very helpful, easy transaction. Kevonn was knowledgeable about the vehicle and help me set up the electronics. | Read Full Review4/20/2025 12:00:00 AM | DealerRater
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★★★★★ Cheryl DanzlTY guys forgoing what you do and sooo polite and helpful. Love the KONA! | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ tim.lusignanDylan - sales was professional & knowledgeable and very kind. Finance was professional and very quick with getting me in & out of the Dealership. Top notch group of people to work with | Read Full Review4/16/2025 12:00:00 AM | DealerRater
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★★★★★ PatVery easy to do business. Excellent customer service. Great product choices. Helpful sales and service staff. | Read Full Review4/16/2025 12:00:00 AM | DealerRater
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★★★★★ AndyThe purchase and trade-in process was a good experience. All were very professional during the process! | Read Full Review4/16/2025 12:00:00 AM | DealerRater
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★★★★★ brettm55Great experience all the way around! Dylan is outstanding at working with his clients and works hard to get you in the right deal and vehicle. This is the second Jeep we’ve purchased from Ferman and I felt the sale price on what I bought and what they gave me on my trade was an excellent deal! | Read Full Review4/12/2025 12:00:00 AM | DealerRater
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★★★★★ susanFrom beginning to end, my 2024 Jeep Wrangler Sahara purchase was flawless and amazing. Starting with John Rebello and ending with KeVonn, and Scott, I was provided with everything needed to make a purchasing decision. They were detailed, knowledgeable, eager to please, kind, helpful, patient and oh so compassionate when dealing with | Read Full Review4/7/2025 12:00:00 AM | DealerRater
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★★★★★ 2shodonIt was a very good experience Will our salesman was very knowledgeable and took very good care of us we had to stay there a little longer than we planned but it was a good experience overall | Read Full Review4/3/2025 12:00:00 AM | DealerRater
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★★★★★ ksmith_itVery satisfied with Ferman. Neil G. Was a great salesman- very knowledgeable about the car! | Read Full Review4/2/2025 12:00:00 AM | DealerRater
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★★★★★ Gina GibbonsI would go to Ferman every time I need a vehicle. From the time I walked in for my appointment with Neil, I felt like I was definitely being taken care of and the process at Ferman for financing, Neil and Jay were spot on! Thank you both for a great experience! | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Ashley CIt has been almost a month now since my recent visit at Ferman of New Port Richey and I can confidently say that I am still on cloud 9. To everyone reading this- if you’re thinking/dreaming about owning a Jeep, do yourself a big favor and stop by this dealership! The sooner the better. The next crucial step is to ask for Neil’s assi | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ acamacho131It’s been almost a month now since my recent visit at Ferman of New Port Richey and I can confidently say that I am still on cloud 9. To everyone reading this- if you’re thinking/dreaming about owning a Jeep, do yourself a big favor and stop by this dealership. The sooner the better. The next crucial step is to ask for Neil’s assista | Read Full Review4/1/2025 12:00:00 AM | DealerRater
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★★★★★ troy carasGreat experience 2nd truck I purchased from the team. | Read Full Review3/30/2025 12:00:00 AM | Google
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★★★★★ Scott JohnsonI had a check engine light on my Ram 3500 Diesel and it was going to turn the engine into limp mode (only allow it to go 5mph) in 35 miles. We were leaving Florida for home in Wisconsin in 4 days, so I drove it in to see what they could do for me. My service rep, Xavier A. was very understanding about my situation and was able to get | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ dobyinfloridaThe salesman was very knowledgeable about the Jeep that I purchased. I've never owned a Jeep before. He had informed me all about the different models. And we were able to work out a deal. | Read Full Review3/28/2025 12:00:00 AM | DealerRater
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★★★★★ bearnyc18I was very pleased with all that I dealt with. Very professional and knowledgeable. All questions were answered completely and the entire team made me feel welcome. | Read Full Review3/28/2025 12:00:00 AM | DealerRater
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★★★★★ aasedTreated me well and gave me a fair deal with no hassle. Would buy there again. Much better than Napleton!!! | Read Full Review3/27/2025 12:00:00 AM | DealerRater
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★★★★★ john.scott.putnamThe dealership was extremely helpful and made the purchase a simple and enjoyable experience. Great folks! | Read Full Review3/27/2025 12:00:00 AM | DealerRater
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★★★★★ tcaras76Great He was awesome and the experience was flawless. This is the 2nd vehicle I purchased from here. | Read Full Review3/26/2025 12:00:00 AM | DealerRater
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★★★★★ Shawn StevensOur sales guy KeVonn was very professional, knowledgeable and patient with us during the process. He did a fantastic job! | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ Vivian Lorena Forero VargasUna experiencia desagradable el peor Dealer de la Jeep compré un carro y no cumplió dos meses y se me dañó no cubrieron con todo el arreglo se suponía que es un carro certificado la información para la venta fue otra me siento engañada y estafada llevan dos semanas con el carro y me llaman que el carro tiene dos daños y que debo paga | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ Cisco RWorst service department I have ever had to deal with. Brought my Dodge Dart in because of an issue with the crankshaft position sensor. This put my car into limp mode. They needed to keep it for a few days and refused to provide a loner when I asked. Originally I was told they don't do loners (ironically as one was driven up with a | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ Nathan ZIf you want a car salesman who won't take you seriously, ask for Armando Chirinos! He won't show you the car you are interested in but will immediately take advantage of your age and appearances by pulling you into the show room and doing a hard credit check! Looking for a new car but look anything like you dont have the wealth he is | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ Sms2ccEveryone was very friendly and cooperative with me, and my wife went out of their way to pleasers and take care of it and listen to what we really wanted | Read Full Review3/22/2025 12:00:00 AM | DealerRater
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★★★★★ andrewspicolaEverybody was extremely helpful and friendly. Really enjoyed the experience. I would definitely recommend Ferman! | Read Full Review3/22/2025 12:00:00 AM | DealerRater
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★★★★★ heatherandpeterThe experience at the dealership was fantastic! William my salesman did an outstanding job, was efficient and exceeded expectations. I would return in the future and seek his assistance. Please ensure he is recognized for being a great employee and asset to your organization. | Read Full Review3/22/2025 12:00:00 AM | DealerRater
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★★★★★ DHOOD03I bought a 25 Ram 1500. Working with Chris Vega was great. He made the process very easy and he didn’t pressure me at all. He knew everything about the vehicle I was trying to buy and a great communicator til this day, checking on how things are going with my new vehicle. | Read Full Review3/20/2025 12:00:00 AM | DealerRater
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★★★★★ Rhonda ReiterThey say yes over the phone. Go there and they reject you. So it catch and release scam. | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ dolding6192Michael and Neil were extremely helpful and friendly. Already had a car in mind what I wanted. I was in and out | Read Full Review3/19/2025 12:00:00 AM | DealerRater
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★★★★★ ramseyjenn01Everybody at FERMAN'S Chrysler Jeep of NPR were professional but also transparent, down to earth, made purchasing our vehicle a breeze. | Read Full Review3/15/2025 12:00:00 AM | DealerRater
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★★★★★ swantekrThis dealership provides upfront parking for guests which was a big plus for me. Dealership personnel I came in contact with treated me with respect. Once our cards were all left on the table, we were able to come to satisfactory terms for everyone involved. | Read Full Review3/15/2025 12:00:00 AM | DealerRater
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★★★★★ saleen325It's my opinion that all vehicles that are being sold should be on the lot. Also whatever happen to giving military a discount or even negotiating a price on a vehicle. Where are the customers rewards | Read Full Review3/14/2025 12:00:00 AM | DealerRater
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★★★★★ marilynmschraderOur salesman Pete was very knowledgeable and friendly. He showed us four different cars and we test drive two- a Compass and Grand Cherokee. Needless to say we went with the Cherokee. Managers and Finance were awesome people and made our deal work! | Read Full Review3/13/2025 12:00:00 AM | DealerRater
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★★★★★ LEE.HIX21Great customer service, . Was able to get a deal done hassle free! Thank you! Ferman | Read Full Review3/13/2025 12:00:00 AM | DealerRater
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★★★★★ JarodBought a 2021 used Wrangler on Friday. They offered me to drive it home to show the wife and take as long as I wanted. I thought that was really cool. I went back at bought it. I was in and out in an hour. | Read Full Review3/13/2025 12:00:00 AM | DealerRater
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★★★★★ EVWILLHELPAppreciated everyone’s patience and thorough explanations. Especially Jamie Kissinger, Christopher Vega, and Robert Suarez. The gentleman in service was a big help too His desk is at the end. To the right when coming in the service door. | Read Full Review3/10/2025 12:00:00 AM | DealerRater
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★★★★★ shelladele78Excellent service!! Dylan was one of the best salesman ever !! He's extremely knowledgeable and went above and beyond to get me back in a jeep!! | Read Full Review3/7/2025 12:00:00 AM | DealerRater
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★★★★★ gtm41261One of the best sales experiences we have had. No high pressure. Price listed on internet was the same when we arrived at dealer. | Read Full Review3/4/2025 12:00:00 AM | DealerRater
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★★★★★ rsbelangerA1 experience all around. Would highly recommend. I actually bought my Jeep remotely. I live in Rhode Island, and found Ferman and the my Gladiator on their website. After building working with Neil and team over the phone I flew down to pick up my vehicle to drive home to RI. Kudos to all at Ferman! | Read Full Review3/4/2025 12:00:00 AM | DealerRater
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★★★★★ refunder2Great experience and selection of vehicles. We were able to the find vehicle we wanted and get in and out quickly. | Read Full Review3/3/2025 12:00:00 AM | DealerRater
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★★★★★ randys301Nick Giles was my salesman. He was charming, funny, and professional. My husband and I had the best experience we have ever had. And I have bought over 25 vehicles so far in my lifetime. He was the best salesman I have ever dealt with. We drove 3 hours to make a deal with this dealership. Afterwards, we got home late at night and Nic | Read Full Review3/2/2025 12:00:00 AM | DealerRater
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★★★★★ TWHB27Usually hate shopping for a new vehicle but Kevonn made buying my new jeep easy! The whole team worked hard to get me the best rate! | Read Full Review3/2/2025 12:00:00 AM | DealerRater
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★★★★★ nismo458When shopping for my new jeep I did plenty of research and contacted various dealers in my area. Ferman was the only dealer that gave me upfront honest numbers from the start. They worked with me from beginning to end with professionalism and respect. I have found Florida dealer and will return for future purchases. | Read Full Review3/2/2025 12:00:00 AM | DealerRater
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★★★★★ NDANCHISEThe Customer service was incredible would definitely recommend this dealership to my friends and family. | Read Full Review3/2/2025 12:00:00 AM | DealerRater
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★★★★★ jack russellThe dealerships policy of cutting a deal, having a customer drive up from Pinellas and selling the car out from under them as they test drive the car leaves little to be desired. To say the least. Ferman is off my list after that experience. | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ paterno5Firm and dealership is the best. They treated me like a human very honest. And very thoughtful of my opinions. Going there, 45 minutes from my house was well worth. The way they took care of me. I won't change this dealer for anything closer to me. | Read Full Review2/28/2025 12:00:00 AM | DealerRater
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★★★★★ Christian46Professional Pete and Robert are very professional and where trying to give us the best deal | Read Full Review2/26/2025 12:00:00 AM | DealerRater
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★★★★★ AboveallroofservicesThe experience was great! Dylan was very knowledgeable on the vehicle we were looking at and was great through the whole process. | Read Full Review2/23/2025 12:00:00 AM | DealerRater
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★★★★★ kridevillIt was a great experience.They went over everything.I would recommend this dealership to anyone.Great service great prices | Read Full Review2/22/2025 12:00:00 AM | DealerRater
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★★★★★ dianetperez72In my recently purchased of new Jeep Compass from [Ferman] was an exceptional experience from start to finish. The sales representative, Rizzo], was incredibly knowledgeable, patient, and never pressured me into a decision. The entire team at the dealership was friendly and accommodating, ensuring I got the best deal possible. I espe | Read Full Review2/21/2025 12:00:00 AM | DealerRater
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★★★★★ SLUGGO88Awesome salesman Dillan, super friendly and very knowledgeable. We always felt he a good guy so we purchased 2 cars from him | Read Full Review2/21/2025 12:00:00 AM | DealerRater
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★★★★★ Gary McAlisterGood pricing , no pressure sales the way they should be at a Auto Retailer | Read Full Review2/21/2025 12:00:00 AM | Google
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★★★★★ rmsmith7171My experience was great. You guys answered all questions and fixed any thing I needed fixed. | Read Full Review2/19/2025 12:00:00 AM | DealerRater
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★★★★★ Kim KlooteKeVonn was very friendly and communicative with me during the entire process of buying my daughters first car. 5 STARS! | Read Full Review2/18/2025 12:00:00 AM | Google
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★★★★★ RichI hate car dealerships... But not THIS ONE! Easy to do business with. They gave me the quote and stood by it. KeVonn did a great job. We love our new Jeep. | Read Full Review2/17/2025 12:00:00 AM | DealerRater
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★★★★★ gsperyI got breakdown of costs ahead of time. I live 4 hours away so that was critical. There were no surprises. I test drove 2 jeeps, a 23 and a 25 and then made my purchase easy as pie. | Read Full Review2/15/2025 12:00:00 AM | DealerRater
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★★★★★ rolle2259Great dealership. The price i saw online was the price I paid. There was no you don't qualify for all the incentives. Everything was transparent. William the salesman was very professional and courteous. William is the best salesman i have delt with in a long time. I went to three dealerships before purchasing at Ferman | Read Full Review2/14/2025 12:00:00 AM | DealerRater
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★★★★★ Greg PerryNo hassles and no unexpected fees or expenses. | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ baurista1234Dylan was excellent from start to finish. Thank you for great service and getting us exactly what I was looking for! | Read Full Review2/13/2025 12:00:00 AM | DealerRater
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★★★★★ watson sandhoffThey called like 10 times asking for me to drive 30 minutes to them, saying they would do a 10 min appraisal on my car for either selling to trading. when i arrived they did nothing of the sort, and basically said unless you trade the car in and get a new monthly payment we wont even look at the car. I felt very cheated and wronged a | Read Full Review2/13/2025 12:00:00 AM | Google
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★★★★★ doreenbarton08Highly Satisfied !!! Five Stars !!! Will was exceptional A true gentleman …Very kind & patient He did an excellent job | Read Full Review2/12/2025 12:00:00 AM | DealerRater
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★★★★★ Reales FamilyI had an outstanding experience at Ferman Chrysler Dodge Ram NPR. From the moment I walked in, I was greeted warmly and treated with professionalism and respect. The team went above and beyond to make the car-buying/leasing process smooth and stress-free. Will V was incredibly knowledgeable, patient, and attentive to our needs. They | Read Full Review2/9/2025 12:00:00 AM | DealerRater
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★★★★★ michelleforesterlcswThey were all very patient, helpful, friendly, and knowledgeable about both vehicles and financing options. | Read Full Review2/9/2025 12:00:00 AM | DealerRater
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★★★★★ Raniel MarianoI had an excellent experience at Ferman Chrysler Jeep Dodge Ram of New Port Richey, thanks to Xavier and Kaden. Our Ram 2500 truck had a bad battery, and the entire process, from scheduling to service, was seamless. Kaden from the call center scheduled our service quickly during a brief 5-minute call, showcasing efficiency and profe | Read Full Review2/9/2025 12:00:00 AM | Google
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★★★★★ vanydh1667Loved my car purchase. In love with my Jeep compass. Definitely will go again if needed. | Read Full Review2/7/2025 12:00:00 AM | DealerRater
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★★★★★ R DJust trying to view inventory of new and used and i have to click on 10+ pop ups in a matter of 2 mins on your website. So annoyed now, I'll look elsewhere for a vehicle | Read Full Review2/7/2025 12:00:00 AM | Google
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★★★★★ mlreinholdEveryone at Ferman was very helpful and did a great job working with me while buying my first new vehicle. | Read Full Review2/6/2025 12:00:00 AM | DealerRater
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★★★★★ Ricardo FerrerWorst service, the person that take care of me treat in a disrespectful manner | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ carranzamv08Great service and ability to help whoever is looking to get a new or used vehicle. | Read Full Review2/5/2025 12:00:00 AM | DealerRater
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★★★★★ martin_a_bennettNeil and Scott made the process smooth without any surprises. I will recommend Ferman to anyone needing a vehicle. | Read Full Review2/5/2025 12:00:00 AM | DealerRater
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★★★★★ SLUGGO88It was pleasant atmosphere where the salesman Dillan was a well informed about the vehicle we were going to buy. | Read Full Review2/5/2025 12:00:00 AM | DealerRater
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★★★★★ tnkiddo1I recently purchased a Jeep from the dealership, Feriman and had an outstanding experience from start to finish. The sales team Christopher was incredibly knowledgeable patient and never pressured me. He took the time to answer all my questions and ensure I found the perfect vehicle for my needs The financing process was straightforw | Read Full Review2/5/2025 12:00:00 AM | DealerRater
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★★★★★ vanydh1667William was amazing . I will definitely refer anyone that’s is looking for a new car to go see him. | Read Full Review2/5/2025 12:00:00 AM | DealerRater
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★★★★★ Rocket City Dog RunnerThey only pretend to be military friendly. Don't let them fool you. | Read Full Review2/5/2025 12:00:00 AM | Google
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★★★★★ Curtispumphrey28Had the truck I need the colors that I wanted the sale man was very nice and full of information | Read Full Review2/3/2025 12:00:00 AM | DealerRater
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★★★★★ David FernandezWorst experience and wasted time. From treatment to communication. From sales guy to managers. They all acted the same with an attitude and a chip on their shoulder. Was trying to purchase an 80k truck and you can barely get a proper test drive out of them. Would not recommend them to anyone. Update: Called Michael Sessa in respons | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ zkris32Will was great. Very humble, not pushy, personable and very accommodating with all my needs! Thank you!! Kristina | Read Full Review1/29/2025 12:00:00 AM | DealerRater
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★★★★★ Greg RichkoIs there a service department had me come all the way down there to find out that they forgot to order the parts | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Mopar BrokeCalled for the recall on my car scheduled the appointment a week prior got there only to find out that the part had never been ordered for the recall waste of my time waste of my fuel waste of my day. Gave me some cock and Bull story about having to verify the VIN on my car and that they would need the car for over 2 hours to verify | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ JonesGreat service so far. Car purchase went well. Excited to be driving a new Jeep. | Read Full Review1/28/2025 12:00:00 AM | DealerRater
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★★★★★ briansovikVery excellent service, very efficient, and knowledgeable on my new Jeep Compass car - will go back for my next car. | Read Full Review1/27/2025 12:00:00 AM | DealerRater
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★★★★★ timcamp64Very happy with what they did for me. They did exactly as we talked about over the phone. They got me in and got me out. I was in a hurry and they took care of me. The best part about it was the numbers were talked about before I came hour and 15 minute drive it when I got there it was exactly as we spoke about, that’s what I like th | Read Full Review1/26/2025 12:00:00 AM | DealerRater
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★★★★★ bobandjoann98It is so nice to have a place to go where they know you and work with you to keep your car running. It is also great to have someone you trust when purchasing a vehicle or a warranty. There are so many scams out there, I trust Ferman of New Port Richey. | Read Full Review1/24/2025 12:00:00 AM | DealerRater
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★★★★★ Jason JarvisDo Not Get Your Vehicle Serviced Here! They have awful customer service. We had an appointment scheduled for 8:30am and dropped it off the night before so it would be ready for them. We were told it would take 1-2 hours and when we didn't hear a word by Noon, we called for an update and they hadn't even started. Finally, we receive a | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ LTNeil is fantastic. He’s is a real people person and will make sure he will work with you as best he can to make sure a fair deal gets done. | Read Full Review1/23/2025 12:00:00 AM | DealerRater
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★★★★★ davidvendittoWould do business again with Ferman Jeep. Very professional and thought tje pricing was fair. | Read Full Review1/22/2025 12:00:00 AM | DealerRater
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★★★★★ venomous.succubusMy experience with Ferman has been excellent! Michael, Scott, and Will really took their time with me to ensure I was understanding the entire process. I came to them feeling very anxious about trading my car in, but they remained patient with my questions. The follow up has also been phenomenal - Michael has been very helpful with e | Read Full Review1/22/2025 12:00:00 AM | DealerRater
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★★★★★ Michelle ForesterMy experience with Ferman has been excellent! Michael, Scott, and Will really took their time with me to ensure I was understanding the entire process. I came to them feeling very anxious about trading my car in, but they remained patient with my questions. The follow up has also been phenomenal - Michael has been very helpful with e | Read Full Review1/21/2025 12:00:00 AM | Google
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★★★★★ Charles PalmgrenGreat vehicle at a great price and exceptional service! | Read Full Review1/19/2025 12:00:00 AM | Google
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★★★★★ landert58Best experience I have had buying a car in a long time. They kept their word and gave me exactly what they promised no surprises. | Read Full Review1/19/2025 12:00:00 AM | DealerRater
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★★★★★ Myles WeismanYour service department would not repair the A light that was in my dashboard at time of my oil change and tire rotation and said I would have to reschedule a new service appointment. I think that all your service department wanted was another charge for service to waist my time and money. I don't think that's the way to treat your | Read Full Review1/19/2025 12:00:00 AM | Google
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★★★★★ wynneitaulGreat service Peter was amazing and easy to work with. Made our experience smooth and easy | Read Full Review1/18/2025 12:00:00 AM | DealerRater
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★★★★★ mcewen_mattvery knowledgeable and helpful sales process. extremely responsive with registration process and follow up questions. | Read Full Review1/17/2025 12:00:00 AM | DealerRater
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★★★★★ Meesh HallThis was by the smoothest transaction with a vehicle I have ever had. | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Mike SorbieDodge caravan would not turnover, intermittent problem. Replaced ignition module but problem persisted. Dealership tells me fuel pump is causing problem but can’t find any electrical connection between fuel pump operation and starter. Take your vehicle somewhere else. | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ stefaniecole.realtorI was very pleasantly surprised by this dealership. They made the buying process easy and straight forward and were kind and courteous along the way. There were no hidden surprise fees like I have experienced with other dealerships. This was by far the best experience I have ever had purchasing a vehicle. | Read Full Review1/15/2025 12:00:00 AM | DealerRater
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★★★★★ nicosuave31Peter was awesome. He made sure he got the numbers i was comfortable with, without it feeling like a sale. I was in and out in 1 1/2 hour. | Read Full Review1/15/2025 12:00:00 AM | DealerRater
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★★★★★ jdieszGreat guys in there. Nothing to complain about. Was a great experience all around. Thank you | Read Full Review1/14/2025 12:00:00 AM | DealerRater
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★★★★★ Cassandra MarieWent in, no one approached us for 15 min while we walked around (3 salesmen were talking right out front of us). When we finally walked up to them, someone walked over and asked what we were looking for. I told him the jeep I wanted and he said, and I quote, “you can’t afford anything like that here”. At first I was just stunned, | Read Full Review1/13/2025 12:00:00 AM | Google
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★★★★★ kathilapThey dealership and staff seemed knowledgeable but we didn't rest I e all the informapyion from Kevon. Will was excellent. | Read Full Review1/10/2025 12:00:00 AM | DealerRater
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★★★★★ Daniel BarrettI brought my newly purchased truck to Furman Dodge in Newport Ritchie. Jennifer was my service technician. The service was exceptional. I thank you very much after many bad dealings with dealership service. It was sure pleasure to do business there. I will return and thank you. | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Justice Of the sunA friend of mine bought a jeep 4 cylinder turbo from ferman. The motor was so poorly engineered that the turbo explodes because of exhaust restrictions. I.e. small exhaust! My friends turbo exploded, he took it to dealership and he was told his warranty was voided because of tires.. no powertrain warranty is voided because of rubbe | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Sean RobertsShout out to Mike Fick in the Service Department! He went above and beyond to help me with our van while it was in between the collision shop and ferman for additional repairs. Even helped with a few phone calls to my insurance company. Great to work with and definitely won me over for my future service needs! | Read Full Review1/7/2025 12:00:00 AM | Google
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★★★★★ Jeffrey HawkinsI came shopping for a new Ram 1500 to take advantage of all the year end discounts and savings. Jarrett and the entire Sales team was outstanding and easy to work with. I highly recommend the Ferman Dodge dealership for a easy and frictionless sales process. | Read Full Review1/6/2025 12:00:00 AM | Google
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★★★★★ GolfguyVisited other several other dealers before stopping at Ferman New Port Richey, and by far received the best treatment and deal that was acceptable to both parties. Would highly recommend | Read Full Review1/3/2025 12:00:00 AM | DealerRater
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★★★★★ russ2yallMy experience with this dealer was exceptional. My salesman, Will was very knowledgeable and helpful. I would highly recommend him. | Read Full Review1/3/2025 12:00:00 AM | DealerRater
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★★★★★ russ2yallThe folks there were friendly and professional. Will was very knowledgeable about the vehicle he sold me. Something I can't say about salesman I dealt with in the past. Was a pleasure working with him. | Read Full Review1/1/2025 12:00:00 AM | DealerRater
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★★★★★ privateercmsVery easy to deal with. Pete knew the truck line well! He answered all questions. Finance manager was easy to deal with. I hate buying new trucks but the team made the process very easy. | Read Full Review1/1/2025 12:00:00 AM | DealerRater
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★★★★★ charlie.sweatmanThe two gentlemen are very nice and welcoming. They make it easy and comfortable to talk to.The two have a sense of humor, which makes it easier when your my a vehicle for that amount of. | Read Full Review1/1/2025 12:00:00 AM | DealerRater
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★★★★★ njr984Easy to work with. Made the process easy. Would definitely buy another car from here. | Read Full Review1/1/2025 12:00:00 AM | DealerRater
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★★★★★ adam.lewisVery friendly, felt like family! Neil was outstanding, he had the exact car i wanted already set aside for me when I arrived. | Read Full Review12/29/2024 12:00:00 AM | DealerRater
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★★★★★ David MoberleyNeil Giles was a real pro at getting us the best deal and price we e could afford. | Read Full Review12/29/2024 12:00:00 AM | Google
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★★★★★ Jennifer DavisI had a fantastic experience at Ferman of New Port Richey! I called for a tire repair, and they were able to see me the same day. While they couldn't repair my tire, they had a new one available. Mike was incredibly friendly and made the process smooth. The waiting area was clean, comfortable, and pleasant, and to top it off, I even | Read Full Review12/28/2024 12:00:00 AM | Google
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★★★★★ max1133.raKnowledgeable, professional, and great service very polite for coming answer all the questions I had and very kind | Read Full Review12/27/2024 12:00:00 AM | DealerRater
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★★★★★ john.pierce1Excellent customer service.. went above and beyond for me. Jarrett is an excellent salesman went thru everything with me. | Read Full Review12/27/2024 12:00:00 AM | DealerRater
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★★★★★ kamylaleon5Very organized, had someone ready to greet you, very informative, helpful, and friendly. Had just what I was looking for. | Read Full Review12/27/2024 12:00:00 AM | DealerRater
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★★★★★ Jack GuarinoUpdate:!!!! They claim that shaving the break pads is a normal process and that the wear and tear on my rotors after only a few thousand miles happened because . Ready for this? I was towing. So basically, go F#@%× myself So I just drove back and forth for an additional 3000 thousand miles plus on my properly fixed truck and low | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ usersam4246My wife found Ferman online, she put in her contact info We got a call in less than 10 minutes. They gave us a quote as advertised. No games ,no price deception. We called them back the next morning and the deal was done. I’ve been trying to work with other dealers for over a month and always the same thing. Not forthcoming of the pr | Read Full Review12/26/2024 12:00:00 AM | DealerRater
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★★★★★ krbmusic7Christopher Vega was amazing. He went over all the details of the truck help me set up some things with the computer was fantastic. Scott was amazing and was he amazing what he was able to do and helping me get my jeep but also making sure that my jeep was covered insurance wise on the length of the loan and also extra protection roa | Read Full Review12/25/2024 12:00:00 AM | DealerRater
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★★★★★ mksbouchardHelped me find the perfect vehicle. Highly recommend visiting this dealership for your next vehicle | Read Full Review12/25/2024 12:00:00 AM | DealerRater
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★★★★★ Terri DexheimerI have never been so INSULTED in my life. I own a dodge ram and love my truck. My wife and I go everywhere in it, we bought tires in Arizona at a dodge dealership and was told if we ever had a problem all we needed to do was go to another dodge dealership. LIARS! Ferman wouldn't even talk to me about my issue because it is a 2003. | Read Full Review12/25/2024 12:00:00 AM | Google
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★★★★★ Tony SantosBest dealership in Florida. We were looking for a Jeep on the web. Other dealerships played a lot of games with the pricing. Ferman’s had up front pricing and the price listed on the website was what we paid for the car. It was so refreshing to not have to play any games! We did all of the paperwork online and then drove 4 hours to p | Read Full Review12/23/2024 12:00:00 AM | Google
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★★★★★ stevetavaTook my 2014 Jeep Wrangler in to clear some CEL lights. I was informed of all the work needed. I was told of the delay in getting the parts necessary and was always updated on its progress. All costs were explained prior to the repair performed. Steve was very informative and professional throughout the process. I will use his servic | Read Full Review12/21/2024 12:00:00 AM | DealerRater
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★★★★★ Kjenk12345The dealership overall is good know different from any other car dealership. It's a BUSINESS in business to sell cars, trucks, jeeps, and even lawnmowers if it's on the dealership lot. Bottom Line TO MAKE MONEY! | Read Full Review12/19/2024 12:00:00 AM | DealerRater
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★★★★★ michael espositoGreat new car buying experience, I had the pleasure of working with Michael Simila. I would definitely recommend giving him a call if you’re serious about car buying. | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ hinesginaGreat experience with Dillan. Very kind, and understanding. Car options explained in a simple and comprehensive manner! Hoping to trade my other car in! | Read Full Review12/14/2024 12:00:00 AM | DealerRater
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★★★★★ GRNEYEDLDY10I came in for service of my Jeep Compass 2020. I left with a Jeep compass 2024. I think that sums it up. lol Very nice, congenial, sense of humor l, great personalities, and professionalism! No pressure at all. Great salesman. | Read Full Review12/14/2024 12:00:00 AM | DealerRater
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★★★★★ TWISTEDPISTONINCGreat buying experience. Very pleased with the sales team. We were treated well and the pricing was very fair. The financing went smoothly. A+. | Read Full Review12/13/2024 12:00:00 AM | DealerRater
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★★★★★ John Mc KnightI've taken both my Rams to Ferman for service related issues that need to be addressed. The first one they replaced both exhaust manifolds instead of replacing the gaskets and bolts. Nothing could be found wrong with the old manifolds when I took them to a machine shop to have the inspected. My other Ram had an issue with the tail li | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ munchkin.0308The only reason we bought at that dealership was because of the care and concern that Liz Brunschmid showed us. | Read Full Review12/11/2024 12:00:00 AM | DealerRater
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★★★★★ buzznalThe people are professional and friendly. The sales process didn’t take too much time and went from stage to stage smoothly. In my opinion, Dylan is a top notch salesman, and I will be recommending him to others. | Read Full Review12/11/2024 12:00:00 AM | DealerRater
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★★★★★ jhosterEveryone that I dealt with was very professional. They didn’t push us to buy something that we didn’t want but rather provided us the necessary information to make an informed decision. Will Verella was the most knowledgeable patient salesman that I have even met. My wife and I knew from our first meeting that he was the person that | Read Full Review12/11/2024 12:00:00 AM | DealerRater
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★★★★★ dynamic098Great place. Chris is amazing. Everything about this place is so professional. Enjoy buying there | Read Full Review12/7/2024 12:00:00 AM | DealerRater
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★★★★★ blueqqeyezzThey made a hard decision, easy. They were very supportive through the entire process. I am appreciative of the time that they spent. | Read Full Review12/5/2024 12:00:00 AM | DealerRater
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★★★★★ andrewdci03Had a great experience, Devin was able to address all my concerns and questions that I had. | Read Full Review12/4/2024 12:00:00 AM | DealerRater
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★★★★★ miamifan726Very friendly and professional. After testing driving and look at several different Jeeps, I found the one that had all the options I wanted. | Read Full Review12/3/2024 12:00:00 AM | DealerRater
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★★★★★ Rebecca CarterThese guys are awesome! Wonderful experience choosing a vehicle. Purchasing a car is something I never look forward to usually because of the dealership. However FCJD of Tampa Bay in New Port Richey was a completely wonderful experience. Our salesman Jordan is the best and everyone else at the dealership was polite, friendly and help | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ Robert TarkingtonStopped in for a quick in and out service overall I had a good experience great staff the service team were professional and got me in and out | Read Full Review11/30/2024 12:00:00 AM | Google
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★★★★★ Aj RudeI loved the service and are sales man Kevon made purchasing a vehicle painless. I'd say this was the best experience I've ever had thank you all. | Read Full Review11/30/2024 12:00:00 AM | Google
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★★★★★ Vanessa VegaI have purchased 2 cars from this dealership and both times Dylan helped. He is incredible. Thank you, Dylan. | Read Full Review11/30/2024 12:00:00 AM | Google
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★★★★★ iremonThe salesperson did a good job , The sales manager tried to add a 1000 extra into the agreed price. The F&I person add two warranty policies and told me the leasing company required them, but was paying for them. I called the leasing company later and they said that was not true so I requested a refund from Fidelity, they are refundi | Read Full Review11/29/2024 12:00:00 AM | DealerRater
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★★★★★ terrympackGreat experience. No hassle shopping, no pressure, requirements for reviews are stupid and should not be forced. | Read Full Review11/28/2024 12:00:00 AM | DealerRater
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★★★★★ dynamic098Great guys. Helped get all the answers on the car. Very satisfied with this dealership | Read Full Review11/28/2024 12:00:00 AM | DealerRater
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★★★★★ Jessica PaprzyckiJASON in the service dept deserves a promotion. He's very professional, concise and makes Ferman Jeep NPR look GOOD. | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ denice SIDESChris, my sales person went above and beyond to help us deciding about the new Jeep. He is fabulous | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ gnbtrucking74Very professional and fast, got what I came for really good experience on that place | Read Full Review11/23/2024 12:00:00 AM | DealerRater
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★★★★★ JJMOSCHNERThe purchasing process was a positive experience. This is our first Jeep purchase. Kevonn was great to work with. | Read Full Review11/22/2024 12:00:00 AM | DealerRater
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★★★★★ heathernae94I spoke with Mike on the phone about the vehicle I was interested in before going and he was able to talk numbers with me before I even got to the lot. He met me when I arrived and had the car ready to go. He knew upfront what I had to work with and was very informative and pleasant throughout the process with my many question’s. I w | Read Full Review11/21/2024 12:00:00 AM | DealerRater
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★★★★★ Heather OgazI spoke with Mike on the phone about the vehicle I was interested in before going and he was able to talk numbers with me before I even got to the lot. He met me when I arrived and had the car ready to go. He knew upfront what I had to work with and was very informative and pleasant throughout the process with my many question’s. I w | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ ksfairportWell took his time reviewed all the futures of the new car and actually followed it up with the phone call to see if I had any additional charges | Read Full Review11/20/2024 12:00:00 AM | DealerRater
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★★★★★ loribOur salesman KeVonn Mabon took excellent care of us during the sale & continuing on after the sale. Any problems or concerns we’ve encountered he has made it right. Highly recommend him. Service department Mike Fink & Elizabeth Brunschmid always take excellent care of our new 2024 & our 2015 Jeep. You are in good hands if buying or s | Read Full Review11/20/2024 12:00:00 AM | DealerRater
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★★★★★ Lori BabbittKeVonn Mabon was our salesman for our 2024 Jeep Willys. He took excellent care of us while buying the Jeep & has continued on months later. Buying the Jeep was one good thing however his follow through & customer service skills are fantastic. Looking to buy please see KeVonn he won’t let you down. | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ james raulersonArmando and crew are great people and always was up front with info and helping me buy my 2nd new truck ever. Thanks you guys | Read Full Review11/17/2024 12:00:00 AM | Google
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★★★★★ clarkdane519Everyone is very nice and knowledgeable. The whole car buying experience was effortless and straightforward | Read Full Review11/17/2024 12:00:00 AM | DealerRater
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★★★★★ francis.a.cooperFantastic experience! Friendly staff, smooth process, and great deal on my new Ford - 5 stars! | Read Full Review11/15/2024 12:00:00 AM | DealerRater
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★★★★★ iremonThe F &I person told me the leasing company was paying for my paintless, dent repair, and a warranty policy. I called them they said that was a lie. I asked for a refund but they only gave me a partial refund. Your dealer scammed me out of about $1500 dollars. I’ll never recommend your dealer to anyone. | Read Full Review11/15/2024 12:00:00 AM | DealerRater
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★★★★★ jyoung46I had a great buying experience. It's not often that I plan to buy a new vehicle but I can see myself as a repeat customer at this dealership because of the great people here. | Read Full Review11/13/2024 12:00:00 AM | DealerRater
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★★★★★ maryfahrer1946Had excellent customer service with both Darrin and Scott. Would definitely recommend Ferman Dodge to family and friends. This the second vehicle i have purchased there and would definitely purchase there again. | Read Full Review11/13/2024 12:00:00 AM | DealerRater
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★★★★★ kimcraigjMy mother-in-law (Mary) and her husband (no longer with us) previously purchased their Ram 1500 from Ferman Chrysler Jeep Dodge Ram. Their previous purchase was challenging due to financial issues which she and her husband were subjected to by no fault of their own. With the passing of her husband, the higher payment has been present | Read Full Review11/10/2024 12:00:00 AM | Google
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★★★★★ Holly MarzulaMark and Mike were so helpful and Neil took the extra time to find me the car I wanted and ensure I was happy with my purchase. Great experience!! | Read Full Review11/10/2024 12:00:00 AM | Google
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★★★★★ kimcraigjMy mother-in-law (Mary) and her husband (no longer with us) previously purchased their Ram 1500 from Ferman Chrysler Jeep Dodge Ram. Their previous purchase was challenging due to financial issues which she and her husband were subjected to by no fault of their own. With the passing of her husband, the higher payment has been present | Read Full Review11/10/2024 12:00:00 AM | DealerRater
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★★★★★ Tony BalterMike Similia was great during a tough time. Lost 2 cars in Hurricane Helene. Didn’t waste my time, got right to the deal I needed. Thanks again. | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ Christina BrownI bought a Jeep Compass a couple of weeks ago. My salesperson KeVonn Mabon was not only professional but well versed in the details of the Jeep. He explained and demonstrated all aspects of operations and in the end I bought the vehicle. Buying a new vehicle can be a daunting task but when you can converse with a skilled, knowledg | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ cgoeckelincThe service department is the only reason I bought my Pacifica from Ferman. They are superior. | Read Full Review11/9/2024 12:00:00 AM | DealerRater
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★★★★★ andret2045Easy to work with and knowledgable on all aspects of our buying process Thank you ,Mike | Read Full Review11/8/2024 12:00:00 AM | DealerRater
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★★★★★ frass24hrGreat experience appreciate The patients. customer service was great. It was all around fantastic experience. | Read Full Review11/7/2024 12:00:00 AM | DealerRater
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★★★★★ bucky0Everyone we came in contact with was super Great experience Mike was very knowledgeable and answered all our questions | Read Full Review11/7/2024 12:00:00 AM | DealerRater
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★★★★★ andyman66Had a great experience dealing with William. The only thing I would say about the whole experience would be at the end of the day, they came back with a VERY high interest rate, even though my wife and I have VERY high credit score... We did not go in that day with the intention to buy a truck that day. As the process wound down, it | Read Full Review11/7/2024 12:00:00 AM | DealerRater
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★★★★★ Deborah DillonSarraI had a wonderful experience with my salesman Neil Giles! Neil took time with me, really listening to me, and followed up after my purchase! I love my new vehicle. Go see Neil, I highly recommend him!! | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ MattMy purchase was a strange one, as I was buying from out of state. Two hurricanes, death in the family, unexpected death in the family of the owner of the transportation broker I had scheduled with, need for wet signatures via a local notary on some of the paperwork, etc etc, made this one by far the most drawn-out and challenging veh | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ OBIMATT87My purchase was a strange one, as I was buying from out of state. Two hurricanes, death in the family, unexpected death in the family of the owner of the transportation broker I had scheduled with, need for wet signatures via a local notary on some of the paperwork, etc etc, made this one by far the most drawn-out and challenging veh | Read Full Review11/4/2024 12:00:00 AM | DealerRater
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★★★★★ Chuck HaleTerrible sales experience. All they want is you to come there. Why have an internet sales department if they don't even want to work numbers. Don't fall for it | Read Full Review11/3/2024 12:00:00 AM | Google
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★★★★★ evolvingwithvictoriaI asked about the acceleration of my car and if it was normal as it seemed off, car salesman said yes it was fine however I had to replace the part within a week of having my car. | Read Full Review11/2/2024 12:00:00 AM | DealerRater
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★★★★★ stephenmhowell13Pete was very helpful in finding my truck and getting the options I wanted in a timely manner. | Read Full Review11/1/2024 12:00:00 AM | DealerRater
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★★★★★ Irina WhitmireI brought my vehicle to the shop. Xavier was my advisor. He hold it for 8 days. Nothing is fixed yet. No calls from him whatsoever. Finding out that the warranty department awaiting for service paperwork since May of this year. I received no calls about the issue. Moreover, the service was done at the same service department (Ferman) | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ rick.rutelPete made buying the Jeep stress free. He is a straight shooter, no xx, just highly professional and personable. I will certainly recommend him to potential customers! | Read Full Review10/31/2024 12:00:00 AM | DealerRater
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★★★★★ Shawn FSuper nice people, but very very poor service. | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Nate GrasseBought a New truck out of state. Had a small issue and took it in for service….I was treated so great by Jason and the guys in service. Top marks in my book for this service department! Thanks Jason! | Read Full Review10/27/2024 12:00:00 AM | Google
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★★★★★ blbabbittGreat price on our new Wrangler but some of the financial benefits were not explained. We wanted to pay cash but were told if we financed it for a minimum of 4 payments we would receive another 1,000 dollars off, never mentioning we would have to pay 349.18 month in interest. You can do the math 349.18 x 4 payments = 1396.72. If we p | Read Full Review10/27/2024 12:00:00 AM | DealerRater
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★★★★★ Stevie JamesonI’ve worked in service before and know how hard it can be… this is maybe my 2nd bad review I’ve felt compelled to write. I brought my Jeep in for a check engine light fix at 7:45am (Goodyear ran the code and said they don’t fix emission leaks and to bring it to dealer). Xavier was suppose to be taking care of it. 4:30 came around a | Read Full Review10/27/2024 12:00:00 AM | Google
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★★★★★ leonardfoderaroivAwesome team work. Love my new Jeep. Thanks for making it happen. Lost my other new jeep in a flood and in 1 day was in a new one. Go see them | Read Full Review10/26/2024 12:00:00 AM | DealerRater
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★★★★★ JERRY.JAY.MARSHI appreciate being taken care of. Second vehicle from this dealership. Easy transaction without any hassle. | Read Full Review10/25/2024 12:00:00 AM | DealerRater
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★★★★★ jerryreed_3Customer service was great. Every one took their timr and msde sure we understood what was going on with the sale. | Read Full Review10/25/2024 12:00:00 AM | DealerRater
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★★★★★ sdato1Very friendly staff. Treated with respect. Comfortable surroundings. Sales rep Devin was very helpful in showing us some of the details with the Compus. We are very satisfied. | Read Full Review10/25/2024 12:00:00 AM | DealerRater
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★★★★★ patrick_a_davisNo pressure sales which I appreciate a lot. Very transparent and friendly, actually made the car buying experience enjoyable. Thank you guys! | Read Full Review10/25/2024 12:00:00 AM | DealerRater
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★★★★★ Jay MarshTook care of me. Second vehicle from this dealership. | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Dave BurdickTook our 2024 Camper Van in for its first oil change (9,000 miles). Had a reservation for 10:45. Jason, the service rep, told me that they only had two lifts that could lift a van like we have up into the air for servicing...told me it would probably be noon before it was done. At noon, they finally had a lift available and moved | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ andret2045Excellent service all around . They stayed late to accommodate my schedule We made a Great Deal Thank You Ferman and your Experienced staff . | Read Full Review10/24/2024 12:00:00 AM | DealerRater
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★★★★★ walshsandyI bought my Chrysler 300 there and was very impressed with the salesman back then (he is now retired) and the service on my Chrysler (Jason is my service person). . My salesman this time Pete was awesome. And Scott was very professional and personable. They both made my situation less stressful (I was a victim of Hurricane Helene). T | Read Full Review10/24/2024 12:00:00 AM | DealerRater
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★★★★★ noslocgA very positive experience. Everybody was very professional and courteous with no upsetting or other nonsense. I got exactly what I wanted. Ferman will always be my first choice. Will and Scott were excellent and whenever I'm in fir service Liz and Jason are very accommodating. | Read Full Review10/24/2024 12:00:00 AM | DealerRater
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★★★★★ Isaiah GardnerService SUCKS!! They charged me for 2 brand new batteries that I bought a year ago that have a 2 year warranty. | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ jedollEasy to work with, no pressure or xx games. Devin was knowledgeable before the sale and didn't disappear after the sale. Good follow up. Great experience! | Read Full Review10/23/2024 12:00:00 AM | DealerRater
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★★★★★ Nick HinesNeil was exceptional! I am in love with my truck and hope to continue my business there, even though it’s 2 hours away from me. | Read Full Review10/23/2024 12:00:00 AM | DealerRater
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★★★★★ AlexisCastromanTodo muy bien gracias por ser muy profesional en su trabajo y la espero muy confortable | Read Full Review10/23/2024 12:00:00 AM | DealerRater
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★★★★★ MichelleEveryone was kind and knowledgeable about the jeep and purchasing experience which made it enjoyable | Read Full Review10/23/2024 12:00:00 AM | DealerRater
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★★★★★ joe.goddardThey were very helpful and a great group to work with. They went out of their way to make sure everything perfect. | Read Full Review10/23/2024 12:00:00 AM | DealerRater
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★★★★★ nuckols.rebecca97Very knowledgeable, and we were in and out no problem. We appreciate Michael taking the time to help out get the truck. | Read Full Review10/23/2024 12:00:00 AM | DealerRater
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★★★★★ Ferman_dodge_npr_service_sucksNo follow up. Lies! Can't call, you get stuck in automation xxxx and voice mail box is a joke! Vehicle there for 3 weeks. Just keep stringing me along. I toldvtgem I needed it done by the 16th when I dropped it off on the 1st. Here it is the 22nd and it is no closer to being done than when I dropped it off! | Read Full Review10/23/2024 12:00:00 AM | DealerRater
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★★★★★ don89We got there at 1pm and didn't leave until 5pm .. process took a long time but the guys working there are great. Pete and Scott are a asset to your dealership | Read Full Review10/22/2024 12:00:00 AM | DealerRater
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★★★★★ unclecodyhenningHad a great experience with the folks a Ferman. Found the vehicle we wanted and they made it happen. | Read Full Review10/21/2024 12:00:00 AM | DealerRater
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★★★★★ buyerGreat overall vehicle purchase experience. Personnel was communicative and respectful. I will definitely recommend this dealer. | Read Full Review10/21/2024 12:00:00 AM | DealerRater
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★★★★★ cgriffin101Best dealer in my area.. Great personalitys.. Best as far as getting things done.. Great service...Great people | Read Full Review10/21/2024 12:00:00 AM | DealerRater
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★★★★★ jneff2Informative, helpful and mist of all no pressure... wanted to deliver my needs and interest. Great team | Read Full Review10/21/2024 12:00:00 AM | DealerRater
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★★★★★ Marla McdonnellThis place is a JOKE. I Don’t even want to give this place a star. | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ dantamflI was very pleased with the purchase of my new to me car last week. Everyone was professional and even got all the paperwork done in record time. Thank you! Tammy T | Read Full Review10/19/2024 12:00:00 AM | DealerRater
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★★★★★ carolyn.kingChris Vegas was very helpful. I had many questions that he answered. Everything was handled efficiently and as quickly as possible. Thanks Ferman | Read Full Review10/17/2024 12:00:00 AM | DealerRater
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★★★★★ elawton122Great experience, very efficient, good service, very personable and would recommend the dealership. This is our second vehicle purchase with dealership. | Read Full Review10/16/2024 12:00:00 AM | DealerRater
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★★★★★ Michael DeaconI took my '17 Grand Cherokee Overland in for bad head light. The service advisor (Steve) told me that the part was $400 (hi intensity lamp) and the labor would be another $400 because the entire front clip needs to come off to access the lamp. I bought a Sylvania lamp from my local parts store (under $200) and installed it myself wit | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ jean.homanExcellent and knowledgeable staff. Clean and inviting atmosphere. Every person working at Ferman Jeep in Port Richey had an outstanding personality. Highly recommend this dealership. | Read Full Review10/13/2024 12:00:00 AM | DealerRater
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★★★★★ Trent DillFalse advertising. I pocket shows a certain price and the make excuses to say another price. Piss poor service | Read Full Review10/13/2024 12:00:00 AM | Google
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★★★★★ tonybalterI had to replace a car that was totaled in Hurricane Helene. Mike made the process quick and painless. Bought a super clean car and couldn’t be happier. 2nd car I purchase at Ferman CJDR. Will definitely recommend to my friends, neighbors and relatives. | Read Full Review10/12/2024 12:00:00 AM | DealerRater
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★★★★★ Erica WIf you’re considering buying a car here, don’t. Literally run the other way. In all honesty, you’d be better off buying a car from the shadiest little car lot in Tampa than Ferman. The lack of integrity and incompetence, at every level, is hard to wrap my head around. My family bought a used vehicle at this location a year ago. I’m | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Christopher KacprowskiDarren is the best salesperson I have ever dealt with. I recently totaled my car in Hurricane Helene. It was very stressful trying to shop for another vehicle especially with a lot of salespeople playing games. That wasn’t Darren. Darren saved me time and picked out the perfect truck just in time to evacuate for the 2nd hurricane. Yo | Read Full Review10/10/2024 12:00:00 AM | DealerRater
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★★★★★ Christopher KacprowskiDarren is the best salesperson I have ever dealt with. I recently totaled my car in Hurricane Helene. It was very stressful trying to shop for another vehicle especially with a lot of salespeople playing games. That wasn’t Darren. Darren saved me time and picked out the perfect truck just in time to evacuate for the 2nd hurricane. Yo | Read Full Review10/10/2024 12:00:00 AM | DealerRater
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★★★★★ johnb_tampaSmooth transaction- most of the pricing done via text so I knew what I was dealing with. Knowing the OTD price is important. Other dealers wanted me to come in before they would discuss pricing. | Read Full Review10/9/2024 12:00:00 AM | DealerRater
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★★★★★ homesbytessaPete has always provided excellent customer service. He is very friendly and accommodating! Highly recommend going to him for your next car purchase. | Read Full Review10/9/2024 12:00:00 AM | DealerRater
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★★★★★ dgoinsGreat low hassle experience. Darren is a cool kid. Waited a bit long for finance, but was busy for the hurricane. | Read Full Review10/9/2024 12:00:00 AM | DealerRater
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★★★★★ mendezjacinda6Great dealership with great salesmen. Helped me with finding a perfect Jeep Wrangler. Will recommend to others | Read Full Review10/6/2024 12:00:00 AM | DealerRater
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★★★★★ blackbeauty7620Ferman did a great job with the purchase of our Vehicle Great customer service Thank you | Read Full Review10/6/2024 12:00:00 AM | DealerRater
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★★★★★ ospreyslightMade an all day event comfortable. Will is the best car salesman I’ve ever met | Read Full Review10/5/2024 12:00:00 AM | DealerRater
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★★★★★ aperea27Great experience- worked around our work schedule and our distance from the dealership. They valued our time and they were very professional! Highly recommended! 10 out of 10. | Read Full Review10/5/2024 12:00:00 AM | DealerRater
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★★★★★ teia_gonzalezMike Simila was Extremely patient kind, informative, honest trustworthy. I can’t even think of enough kind words to say about him throughout this whole process. I was indecisive for about a week and a half Regarding trading my car in and Mike never once tried to persuade or hassle me into making a decision he constantly reassured me | Read Full Review10/5/2024 12:00:00 AM | DealerRater
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★★★★★ bhinderr.ravScott and Neil were awesome. Neil took care of me after selling me a car couple Months prior. Scott made the finance piece super simple and didn’t try to confuse me. | Read Full Review10/4/2024 12:00:00 AM | DealerRater
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★★★★★ stewart14fan03Jody and Chris were great. I just lost both vehicles in the hurricane and they did everything they could to help me get into a vehicle that day. They gave me such a great deal on the vehicle and discounted it the best they could. I want to thank them again for all their help. | Read Full Review10/4/2024 12:00:00 AM | DealerRater
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★★★★★ cindyruiz1427I would like to thank everyone who help me get the vehicle I wanted at a reasonable price plus with warranty that was included with it, they gave me a great deal on my trade off which help get the vehicle I wanted thank you so much, I'm glad I came there for my vehicle purchase, I was here not to long ago when my brother got a good d | Read Full Review10/4/2024 12:00:00 AM | DealerRater
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★★★★★ spiro5114Pete was a great salesman. No price games. Just facts and seeing what he can get done. | Read Full Review9/29/2024 12:00:00 AM | DealerRater
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★★★★★ Wesley DesaBE CARFUL!!! Do not buy a vehicle here! Do not do business here! I agreed in writing to purchase the vehicle. They made me run a credit app. Reserve a carrier to have the vehicle transported, sent all my documentation, and supposedly sold the vehicle to someone else. I asked to speak with the general manager and have not heard anythi | Read Full Review9/29/2024 12:00:00 AM | Google
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★★★★★ taraevert555Experience was great! Thank you Pete for helping us to get the Jeep Compass we love it! | Read Full Review9/24/2024 12:00:00 AM | DealerRater
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★★★★★ JGI would rather do almost anything else than buy a vehicle from a dealership, but I quite enjoyed my experience at Ferman CJDR of NPR. Got great financing, great value for my trade, met some cool people, and nothing was sore when I left the dealership in my new truck. I won’t be buying another vehicle until flying cars are a thing, bu | Read Full Review9/24/2024 12:00:00 AM | DealerRater
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★★★★★ Cindy RaceService Dept. - I’ve called 3 times, three days in a row. They would not let me speak with a person in the service department. The scheduler said I could leave a message. I just wanted to know how much they charge for a transmission flush and if my vehicle should have one at its mileage. They do not call back. They will not give you | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ dabears920913Very nice and made sure to get me what I was looking for with what I came in looking for | Read Full Review9/22/2024 12:00:00 AM | DealerRater
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★★★★★ Ana EncarnacionIt was clean and organized. Staff very pleasant and professional | Read Full Review9/22/2024 12:00:00 AM | Google
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★★★★★ FREDThe dealership provided us a great price on just the Jeep I was looking for. A painless buying process. | Read Full Review9/19/2024 12:00:00 AM | DealerRater
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★★★★★ rasireEveryone at Ferman treated us professionally and with respect. It made the process simple and smooth. | Read Full Review9/19/2024 12:00:00 AM | DealerRater
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★★★★★ gerard6633Everyone was so helpful and knowledgeable Made our decision so much easier. Would definitely recommend. | Read Full Review9/18/2024 12:00:00 AM | DealerRater
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★★★★★ tom katoI had service done on my Ram on 17 Sept 2024. Service tech Jason provided excellent customer service. He quickly checked in my RAM and immediately had the mechanic start working on it. The vehicle was finished ahead of schedule by 4 hours. He thoroughly explained what repairs was performed and even had the vehicle washed and vacuumed | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Jon woodsUpdate: The phone number the dealership leaves in reply to negative comments is to the Wesley Chapel Dealership, where the sales manager doesn't even work. This is just another issue that they are incompetent at. I have never left a negative review before. I have also talked to the dealership; they simply do not care. I'm going to | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Richard AsireEveryone I delt with was very professional and extremely helpful. Pete went out of his way to make sure I was comfortable and understood the whole process. Took the time to answer all my questions and answered questions I haven't asked. Very pleased with our new truck. | Read Full Review9/15/2024 12:00:00 AM | Google
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★★★★★ charles7Finance is untrustworty. Does not honor promises nasty with customers. Self absorbed and not listen just talks a game | Read Full Review9/15/2024 12:00:00 AM | DealerRater
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★★★★★ Jon woodsI have never left a negative review before. I have also talked to the dealership; they simply do not care. I'm going to skip many details and get straight to the point. Do not buy a used vehicle from them! I purchased a used car from them and have had significant engine issues since then. The company knew these issues were present, | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Adam MDO NOT TAKE YOUR SRT, HELLCAT, OR SCATPACK TO THIS DEALER!!! If you want your high end car serviced do not come to this dealer!!! Their service rep Steven J. Brawer was the most disrespectful and unprofessional dealer worker I've ever met. I scheduled an oil change and had purchased Mopar oil change packages already. Every previous o | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ emilyrollinsSo happy with my car!! What a great experience overall, there was no pressure and I felt genuinely cared for as a customer! | Read Full Review9/11/2024 12:00:00 AM | DealerRater
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★★★★★ B.T.Mike along with the New car Manager were awesome and very efficient with getting our trade-in and new purchase deal streamlined along with getting us on our way quickly. About 15 mins of negotiations and the rest was seamless ! This is my wife's 2nd Durango purchase in a row from Ferman, and we will back when it's time for another on | Read Full Review9/11/2024 12:00:00 AM | DealerRater
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★★★★★ brentgill1313Amazing Team at Ferman .... Everyone was pleasant to work with. I already have the date circled on the Calendar ( 4years ) to work with Dylan again on next new Jeep. | Read Full Review9/10/2024 12:00:00 AM | DealerRater
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★★★★★ egmuniI had seen a Gladiator on their website and inquired online. I was contacted promptly via phone and text. Set up an appointment for the next morning to test drive. I found Neil Giles to be knowledgeable, professional, courteous, friendly with no pressure and accommodating. The sales manager, Robert was also the same. Scott, the F and | Read Full Review9/8/2024 12:00:00 AM | DealerRater
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★★★★★ carolynelizabeth71Highly rated for truth in advertising, honoring the discounts as shown on their website but very poor service/follow-up after the initial agreement to purchase is made. If you are looking to complete a deal remotely, I would not recommend Ferman. | Read Full Review9/8/2024 12:00:00 AM | DealerRater
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★★★★★ TracyDo not do business here. You may not get your vehicle back. and employees will literally turn their back on you. I received no less than 6 "reminders" for a recall on my truck. However, RAM didn't have a fix for it until recently. I was told by a service employee (Donald) at Ferman New Port Richey, that he would call me when the rec | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ chris mayerThe service shop overcharged me for parts I had it in for exhaust work . I told them I that it was a bad sensor deisel particulate and they quoted some other things.i had them change dpf filter. I was told the price was $4048. After I researched it for a little I see this part has msrp at $3265 but everyplace is selling below at 200 | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ skinfan33only dealer in Pasco that does cash deal cant wait to get my dinner gift card from Neil so I can show my car off | Read Full Review9/6/2024 12:00:00 AM | DealerRater
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★★★★★ Jimbo 611These guys are amazing and couldn’t have had a better experience. Kevon, Robert and Scott made the whole experience easy and stress free | Read Full Review9/6/2024 12:00:00 AM | DealerRater
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★★★★★ Jack GuarinoSo I bought a certified used Tuck from Ferman. 2018 Ram Laramie.. Beautiful truck and a good deal. Lets look at what the internet considers "certified used" "A certified pre-owned (CPO) car is a used vehicle that's been thoroughly inspected and repaired as needed." Progressive So what are they inspecting? Things like important l | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ lrjhomeThe sales associate was very knowledgeable and we were very pleased with everyone at the dealership | Read Full Review9/3/2024 12:00:00 AM | DealerRater
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★★★★★ jtakarewiczWill, Was very professional polite and very knowledgeable. He really exceeded our expectations. Thank you will. | Read Full Review9/3/2024 12:00:00 AM | DealerRater
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★★★★★ kathycharliejoeMy husband surprised me to see a challenger and we actually drove off in a 2025 truck!! | Read Full Review9/3/2024 12:00:00 AM | DealerRater
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★★★★★ NickWDevin, was a fantastic salesman and answered all of our questions and made sure we were getting the best deal for our money. Devin was courteous and professional and made sure to show us all the features of our new truck and spent a great deal of time doing so to ensure we were completely satisfied with our purchase. We will definite | Read Full Review9/3/2024 12:00:00 AM | DealerRater
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★★★★★ rfalcon_jdThey made my buying experience very positive. They were straightforward and fair. Overall very pleasant experience. Scott was especially personable and made the entire process feel personalized to me. | Read Full Review9/3/2024 12:00:00 AM | DealerRater
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★★★★★ LUKEKLAMMERFast service, provided exsctly what I was looking for. Third vehicle from dealership. Thanks again | Read Full Review9/3/2024 12:00:00 AM | DealerRater
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★★★★★ jenee.lampasonaWill Virella, our salesman was great; knowledgeable, professional, polite, and more importantly, not pushy. He answered all of our questions readily and even followed up frequently with texts or calls to ensure we did not have further questions. The dealership was very clean and I loved that they had a variety of snacks and drinks fo | Read Full Review9/2/2024 12:00:00 AM | DealerRater
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★★★★★ trishasaintleoDevin was so wonderful to me and my family. This is how car buying should be. After 63 years this young man is an old soul and has restored my faith in car dealers. He cared about our views and experience at your dealership he answered every question I we had. He followed up with our purchase and I told him we loved our new car. I wi | Read Full Review9/2/2024 12:00:00 AM | DealerRater
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★★★★★ Megan GeorgeJason Logue is this dealership’s gem. I used to go to Jerry Ulm but had some less than favorable experiences getting my Wrangler serviced and figured I would give NPR location a try. I return every time because of Jason. You just don’t get that kind of customer service anywhere anymore. I will be a loyal service customer with this lo | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ Lynne ParkhurstMy Jeep Cherokee broke down and we had it towed to Ferman for repairs. Our contact Jason Logue was amazing! He kept in touch with us through the whole process and spent countless hours on the phone with Fidelity to process our parts through warranty. When Fidelity still wouldn't buge even though page after page of documentation regar | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ mayo47Devin was very informed about my Durangos operating modes and showed me lots of things I needed to know to make everyday driving convenient. Devin was also extremely patient and courteous and I never felt pressured like I did at the Kia place up the road . Even the manager treated me with respect and courtesy and also no.pressure tac | Read Full Review8/31/2024 12:00:00 AM | DealerRater
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★★★★★ rayfitziGreat place to do business with. Staff very knowledgeable about their products. Very quick transaction. | Read Full Review8/29/2024 12:00:00 AM | DealerRater
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★★★★★ popsbigjoeWe called Scott about extending my warranty on my 21 scat pack. He answered ALL (I had a lot) my questions professionally & kindly! Never made me feel like I had to rush! We set an appointment for me to see him in Sept to purchase the plan! You are blessed to have him work there! We look forward to a long relationship with your dodge | Read Full Review8/28/2024 12:00:00 AM | DealerRater
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★★★★★ my34fordcoupe8Neil.was excellent Did a great job on getting me in out .also very nice man | Read Full Review8/28/2024 12:00:00 AM | DealerRater
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★★★★★ Joeeveryone was very pleasant and efficient. Great experience throughout The whole dealership. I was very pleased. | Read Full Review8/28/2024 12:00:00 AM | DealerRater
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★★★★★ Shira DExcellent sales staff and financing staff!! | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ lucas1116They were wonderful the first time. So when it came to my son wanting to buy a new car we knew where to go! He is enjoying his new 2023 Challenger! Thanks you | Read Full Review8/25/2024 12:00:00 AM | DealerRater
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★★★★★ richardbaustienSalesman was very helpful and manager was great Scott Poth. I recommend this place for sales. | Read Full Review8/25/2024 12:00:00 AM | DealerRater
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★★★★★ chrispeppesEveryone was very helpful. Great service. I wish the process was a bit quicker for the actual purchase of a vehicle | Read Full Review8/24/2024 12:00:00 AM | DealerRater
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★★★★★ jwalsh15411Mr.Vega was very respectful and helpful a constant professional very knowledgeable and very honest and extremely patient with us,he helped us tremendously and explained things about the car very well.The experience of dealing with him was great and would deal with him again the dealership is lucky to have him | Read Full Review8/24/2024 12:00:00 AM | DealerRater
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★★★★★ mishap30Best dealer experience ever! Will was my sales rep and was meticulous in every way. He went above and beyond all our expectations. After 30 years in the car business, I am super critical and to my pleasant surprise it was actually a joyful experience. Once we met Scott in the finance department our experience was enhanced by his prof | Read Full Review8/24/2024 12:00:00 AM | DealerRater
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★★★★★ my34fordcoupe8Great people Will come back.amd and send family and friends great car and.service.on the sale of car very good | Read Full Review8/22/2024 12:00:00 AM | DealerRater
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★★★★★ tysonahI tried brooksville jeep and they lied to me. Called ferman npr and they said we can do the deal. Went down there and they were the best. I screwed up on the finance and they redid it with out a whimper. Definitely going to give them more business. | Read Full Review8/22/2024 12:00:00 AM | DealerRater
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★★★★★ Matthew FanslerPut online inquiries in a 150 mile radius and neil was the reason we stayed local! kept all of his promises and full transparency which made buying a car here a breeze! Thank you Neil for going above and beyond! | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ dduncan813Our car purchase experience was very nice. Each person that we dealt with was friendly and helpful. | Read Full Review8/21/2024 12:00:00 AM | DealerRater
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★★★★★ bigjig47They did an excellent job getting me the car I wanted at a good price | Read Full Review8/19/2024 12:00:00 AM | DealerRater
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★★★★★ my34fordcoupe8Great people Will come back.amd and send family and friends great car and.service.on the sale of car | Read Full Review8/17/2024 12:00:00 AM | DealerRater
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★★★★★ William GoffI took my 2022 Jeep wrangler into them for an overheating issue. They had my vehicle almost 2 months. Their diagnosis was overheating due to coolant leaking into the combustion chamber on the drivers side and that I needed a new engine. After 2 months I picked up my vehicle and took it to a different dealership and in 3 days had it d | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ tvomackaKevon is a superstar! He was thorough, friendly, Very informative. Absolutely made sure I had the exact car I wanted. I know his job is to sell us a car, but it was hot and miserable outside and he ran all over the lot to make sure I could see all possible options and never lost his positive attitude. The entire team was friendly and | Read Full Review8/15/2024 12:00:00 AM | DealerRater
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★★★★★ Y AIf you are planing to buy a Jeep find another place. Service department is a nightmare. | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Kas SchwartzWell, I made a reasonable offer on a Jeep and was told he had to talk to the manager. After that, no one got back to me to discuss the offer. My spouse texted the sales person and his response was that he tried calling, but it went to voice mail. He didn't leave a message, email me back or tell my spouse the status. We didn't do anyt | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ RickDarren & the team at Ferman were very professional and fair. Gave me clear answers and gave me bc a deal that was good for both of us. Very pleased with all the staff. | Read Full Review8/14/2024 12:00:00 AM | DealerRater
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★★★★★ KING2x TVXavier was a big help getting my car fix recommend talking to him.. he talk to me going thru the whole process of how things are going to go getting my car fix awesome guy | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Karen DeeMy husband had to bring his truck in for several recalls. They had his truck for a week due to parts needed to be ordered, and when my husband called for info, they quickly responded when his truck would be ready. He was very happy with the service | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ billy.landersWe travelled 510 miles one way to make this deal and we left there very happy and feeling like we got a fair deal. | Read Full Review8/9/2024 12:00:00 AM | DealerRater
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★★★★★ John5It is a well kept sales floor. They got right to. business and made the sale easy. | Read Full Review8/9/2024 12:00:00 AM | DealerRater
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★★★★★ Billy LandersWe drove 510 miles to make this deal. You didn’t let us down. | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ [email protected]Will and the Team at Ferman Chrysler, Jeep, Dodge, Ram Port Richey Have Been Outstanding!Thank You ! | Read Full Review8/4/2024 12:00:00 AM | DealerRater
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★★★★★ ramon.fleteTruly exceptional buying experience incredible attention and excellent delivery process, thanks William and Ferman Team | Read Full Review8/3/2024 12:00:00 AM | DealerRater
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★★★★★ rajuncajun39I had a great experience at Ferman Jeep. I would highly recommend the dealership in the future. | Read Full Review8/3/2024 12:00:00 AM | DealerRater
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★★★★★ drew07Will Virella was and exceptional sales rep and helped us with every aspect above and beyond othere sales. | Read Full Review8/2/2024 12:00:00 AM | DealerRater
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★★★★★ mcbride4222Very easy and quick process from start to finish, the dealer gave me the trade in allowance I expected. Great customer service by Armando. | Read Full Review8/1/2024 12:00:00 AM | DealerRater
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★★★★★ [email protected]The Sales & Finance Team stayed late two consecutive nights to meet our needs! Above & Beyond ! Thank You! | Read Full Review8/1/2024 12:00:00 AM | DealerRater
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★★★★★ teresatorelliWe would not go anywhere else for sales or service. We bought a new Jeep from Ferman in 2017 and the service was excellent so we went back and purchase our second new Jeep and the process was seamless! Outstanding customer service ?? | Read Full Review8/1/2024 12:00:00 AM | DealerRater
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★★★★★ adsurrencyIt was a great great great great great great great great great great great experience. | Read Full Review7/31/2024 12:00:00 AM | DealerRater
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★★★★★ drew07was pressure free car shopping with quality people, questions answered and best deal offered Friendly people | Read Full Review7/31/2024 12:00:00 AM | DealerRater
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★★★★★ NoAccountNameAfter purchasing over 7 new and pre owned vehicles from this company, with minimal to no issues, I can say that I am truly done. The absolute lack of care they have is off the charts. The worry is solely based on the dollar they make and couldn’t care any less if they knowingly stick you in an over priced new vehicle, with blotchy pa | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ UnhappyThe online version of getting information is not a very good way for customers to communicate with a robo answering service not a good way to start | Read Full Review7/26/2024 12:00:00 AM | DealerRater
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★★★★★ Charity CregarToday was our second time getting our van serviced at this dealer. Jason was very knowledgeable and explained the steps of service and repairs. I appreciated his "non-pushy" approach. We will definitely be back in the future. Jason is a great asset to your team. Thank you! | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Anthony HloskaMy experience with Ferman Chrysler Jeep Dodge of New Port Richey has been unpleasant to say the least. I dealt with Michael Fick and was sold services that were covered under the manufacturer warranty. I was given a hefty invoice and had to pay before I could get my vehicle back. When asked for Dodge NPR to confirm that these service | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ blbabbittKeVonn took excellent care of us from start to finish. He has also followed to ask if we had any questions regarding our new Willys Wrangler. Scott took care of the financials, Robert and the entire team made it a great Ferman experience. | Read Full Review7/19/2024 12:00:00 AM | DealerRater
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★★★★★ Sunshine Alyssa AllenJust bought a new car and had an incredible experience! Dylan and Jay were exceptionally helpful throughout the entire process. They took the time to answer all my and my moms questions, made sure I was comfortable with my decision, and never pressured me into anything. Their professionalism and friendly attitude made the car-buying | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Leslie BlockStaff made my purchase very easy & everyone was super nice! | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Vartkes TomaClean dealership, waiting area, restrooms. Knowledgeable and friendly staff. Michael Fick is an outstanding individual and service advisor!!! He makes me feel comfortable and confident in the services suggested and provided. My 2021 jeep drives and looks brand new to me. Very much appreciate being taken care of at the level Michael p | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Angelo GuercioNiel Giles was fantastic. One of the best salesman we ever delt with. Mike in the service department was top notch | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Shawn TersigniI took our 2020 Ram in for service at Ferman and Jason was awesome! They answered all my questions, took care of my needs requested for our Ram in a really great timely fashion. I felt comfortable, they have a nice, clean waiting area with coffee and soda. I'm really impressed... thank you to all I talked to. Shawn Claborn | Read Full Review7/8/2024 12:00:00 AM | Google
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★★★★★ dweltmanFrom start to finish everything went smoothly. So glad I came in and found something that would be good for years! Thank you! | Read Full Review7/6/2024 12:00:00 AM | DealerRater
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★★★★★ bpoirier95My salesman, Peter, was truly awesome and an asset to Ferman. Love the deal, vehicle, and everything Jeep. I would recommend this dealership and Peter! | Read Full Review7/5/2024 12:00:00 AM | DealerRater
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★★★★★ Donald PriorNeil was a pleasure to work with. Outstanding level of professionalism, knowledge . We would recommend him to a anyone looking for a new vehicle | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ John wThey had the me in and out with service that showed they actually cared. I had 2 salesman. Noth were fantastic. | Read Full Review7/3/2024 12:00:00 AM | DealerRater
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★★★★★ TravisThey were cool when I dropped off my scatpack for a warranty repair. Then they failed to diagnose it and when I asked why they became IMMEDIATELY confrontational. The manager straight up lied and said he couldn’t hear the obvious engine noise. I will not be back. Don’t bring your scatpack here…. Apparently they aren’t skilled with th | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Dylan RichardsNeil went above and beyond to assist me in obtaining a vehicle he has vast knowledge in sales and customer service, making the entire process enjoyable. From the moment I walked into the dealership, Neil's friendly demeanor and professional expertise put me at ease. He patiently answered all my questions, ensuring I understood every | Read Full Review6/30/2024 12:00:00 AM | Google
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★★★★★ missmaree78I enjoyed working with Jay and Michael. They were not pushy and listened to what I was looking for! | Read Full Review6/20/2024 12:00:00 AM | DealerRater
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★★★★★ bradeydanielleThey were great, friendly and professional! Made everything super easy and made sure I knew everything I needed to, I love my new Jeep!! | Read Full Review6/20/2024 12:00:00 AM | DealerRater
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★★★★★ michelelcampbellVery friendly and professional. They had the car ready for my test drive upon arrival. They were able to work with my financing company to get the sale finished same day. | Read Full Review6/20/2024 12:00:00 AM | DealerRater
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★★★★★ jlabbe1011Very quick and easy process sales person was great and finance guy was very friendly | Read Full Review6/19/2024 12:00:00 AM | DealerRater
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★★★★★ Robert KeeneyI can say honestly that Liz turned my experience around 180 degrees. Kept a open line of communication. She was always first to reach out and update me. She is the perfect example of a professional customer service representative and I could only hope that she trains future professionals. Thank you Liz | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ tboudreaVery accommodating and really cares about the customer by showcasing the vehicle I was interested in. Also took the time to answer our question. I would deal with them again. Very professional and courteous. | Read Full Review6/17/2024 12:00:00 AM | DealerRater
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★★★★★ jason.chandlerI had an excellent experience at this dealership I would buy another vehicle here. Highly recommended. | Read Full Review6/16/2024 12:00:00 AM | DealerRater
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★★★★★ [email protected]Easy going working work Darren. Appreciate his quickness to help and provide answers and guidance. | Read Full Review6/16/2024 12:00:00 AM | DealerRater
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★★★★★ boardwalkdrywallNot good feel like I was robbed my car is not close to what I ordered | Read Full Review6/15/2024 12:00:00 AM | DealerRater
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★★★★★ LynnmaskDylan was very accommodating and smart . A pleasure to work with - Mr Poth was patient and trusting regarding holding my check for deposit which enabled the deal to go through. The other 2 men are unknown to me - not negative - | Read Full Review6/14/2024 12:00:00 AM | DealerRater
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★★★★★ rjones18Great experience and delivery! Car was clean, full of gas and ready to go. Thank you! | Read Full Review6/14/2024 12:00:00 AM | DealerRater
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★★★★★ mancokaren498Neil went out of his way for me. He was very kind a d caring. Jay was wonderful and got me the best deal possible with the finances. Would recommend this dealer ship to friends and family | Read Full Review6/14/2024 12:00:00 AM | DealerRater
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★★★★★ WESTSIDEBUGGreat experience, showroom was nice and clean, they provided good popcorn and drinks while we waited. | Read Full Review6/13/2024 12:00:00 AM | DealerRater
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★★★★★ CraigMichael is a great person to work with! Very knowledgeable about the vehicles and professional | Read Full Review6/12/2024 12:00:00 AM | DealerRater
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★★★★★ CoryGreat experience with this dealership. Everyone was very helpful and I am very pleased with the deal I got. | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Derrick CoxI took my 2016 Ram 2500 into to the dealership. I was on vacation 600 miles away I was going into limp mood. This dealership took care of me I had purchased an aftermarket warranty they took care of that as well. Jason was the service advisor great job. Very impressed with the whole dealership | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ rseghiniThe whole team at Fermin rocks! From start to finish working with them was smooth no surprises like the clowns at other south Florida dealerships like to pop. | Read Full Review6/11/2024 12:00:00 AM | DealerRater
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★★★★★ mac9427Great fast communication with all involved. This made my sight unseen sale from across the state seamless. Thanks guys!! | Read Full Review6/9/2024 12:00:00 AM | DealerRater
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★★★★★ robert.weigoldI appreciate what they were able to do to get me out of my lease prematurely and into a financed vehicle with a little better gas mileage. | Read Full Review6/8/2024 12:00:00 AM | DealerRater
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★★★★★ hk12876Great dealership at Ferman in new port Richey. They don’t try to throw in extra fees when selling you a vehicle. They were quick and efficient getting me in and out! Will my salesman was great and not pushy like many others are and he really took the time to explain everything about the vehicle I bought. | Read Full Review6/6/2024 12:00:00 AM | DealerRater
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★★★★★ rseghiniFerman is the best I drove 315 miles to pick up my Jeep Wrangler everyone I dealt with at the dealership was excellent and great with communicating through out the entire process. Dylan, Darren, Scott and Robert were straight forward and honest from beginning until the end. There a many dealerships in the my area where I live in Miam | Read Full Review6/5/2024 12:00:00 AM | DealerRater
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★★★★★ wissac7Sales department was very helpful and we were able to get the deal that worked out for me to drive home with a nice truck | Read Full Review6/5/2024 12:00:00 AM | DealerRater
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★★★★★ mjks87Very happy dealing with Dylan Clark. Very happy with my new vehicle. Happy with the dealership overall. | Read Full Review6/5/2024 12:00:00 AM | DealerRater
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★★★★★ EDCAMP4337Purchased a 2022 Jeep Gladiator from Mike, and he was great! He went above and beyond to make sure I was comfortable with my purchase. Easy and stress-free process and not pushy at all. Class A salesman and Finance Department. Will buy again. | Read Full Review6/5/2024 12:00:00 AM | DealerRater
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★★★★★ Patrick CainAbsolutely the best service department I’ve ever had the pleasure of dealing with. Even on a day when some staff had to call off they took great care of me and made it work. All the complaint of them taking a long time, in my experience they took the standard of time, but let me ask you this would you rather it done right or come bac | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ bobbybennett61Mike went above and beyond. He's very responsive. I would definitely deal with him again. | Read Full Review6/1/2024 12:00:00 AM | DealerRater
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★★★★★ bigdenrnChris and Scott presented the best deal for me and my situation and I couldn’t be more happy about my vehicle and the terms | Read Full Review6/1/2024 12:00:00 AM | DealerRater
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★★★★★ delfinvjrGreat work, I was kept informed at all times helping during the waiting time. Thak you all for all the help | Read Full Review6/1/2024 12:00:00 AM | DealerRater
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★★★★★ Jordan WilligSingle worst service department I've ever worked with. Every call and attempt at service makes you feel like a burden to them personally. I'll find a new ram dealership to work with even if I have to drive extra | Read Full Review6/1/2024 12:00:00 AM | Google