About Lithia Chrysler Jeep Dodge of Pocatello
Lithia Chrysler Jeep Dodge of Pocatello is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Certified Technicians
Call (208) 904-2718 today to schedule your next appointment.
Our technicians at Lithia Chrysler Jeep Dodge of Pocatello are ready to help you!
Lithia Chrysler Jeep Dodge of Pocatello is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Lithia Chrysler Jeep Dodge of Pocatello today at (208) 904-2718 to learn more
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★★★★★ Skyler ChristensenI never leave 5 starts but I would say they were great! Helped us find and get into a Jeep | Read Full Review5/25/2025 12:00:00 AM | Google
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★★★★★ Jay SiebersI called the dealership to find out if the vehicle was still available and I spoke with a salesman named Jon who was very professional. When I arrived to the lot I observed that the car I wanted to check out was waiting for me and they were cleaning the exterior. Jon had great customer service and listened to what I had to say. He al | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ mike ryanRich went above and beyond his call of duty to help me with buying a car from out of state. I had a great experience with the Lithia team. Thanks! | Read Full Review5/18/2025 12:00:00 AM | Google
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★★★★★ Joseph LewI had a service on a vehicle that I traded in before I traded it in. When I called them after they had it all day long for a two hour service they said that were rotating the tires that I told them not to do before the service. When I went to pick up the vehicle, I got it on a Friday. Went to my son’s house on a Saturday and noticed | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Edwin BrownOverall good experience buying our 2020 silverado. BUT be sure to ask to see ALL finance offers. They told us driveway financial was the best option but it was identical to what our credit unions offer was | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ Neesha CrueThe women there was rude when I called to ask “service representative questions”….the manager there (Aaron?) is very nice and friendly when I take my car in for oil changes and he is always in a positive mood….the one star is about the lady answering the phone… | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ Joseph RasmussenWas in Pocatello from out of town and having issues with my van. Stopped by and they checked me in and took a look right away. They got my back on the road in no time. Awesome service! | Read Full Review5/4/2025 12:00:00 AM | Google
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★★★★★ Evan CozikIncredibly easy experience securing a vehicle as an out of state buyer. Thank you Brandon for the smooth business. | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ owen todakozieI don’t know if anyone else has been having problems with scheduling anything with service or getting ahold of them but I don’t think I will be having my vehicle serviced here I’ve talked to the general manager to get into contact with the service manager and have been told twice by the service manager they will be working on orderin | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Jen BrianEveryone was amazing and helpful. It was a great experience all the way around. | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Rosemary HallAaron over at the customer experience section is the actual GOAT. I went in to get a humble oil change, and it was single handedly the best experience I’ve ever had in any car shop EVER! It got me excited to come back for another oil change, and that’s probably a sentence that has never been uttered before in the history of humanity. | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Cassy ColeThoroughly enjoyed my experience in purchasing my new rig from them. Rich, Cameron, and their team were amazing at getting the financing and everything together to make a dream come true. Thank you so much! | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ Teton Bail BondsService department is poorly managed, I have been driving out of town to another dealer to get faster service and found that they do a much better job. done. | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ Richard ETL;DR: Loathed going into a dealership, but they had a used vehicle that was the right fit. Rich Puglia is AWESOME! Work with him. Full Review: Hesitant to go into a dealership and get pitched hardcore, I was looking for a vehicle with a specific list of features. Lithia just happened to have a used one in our range, so we decided i | Read Full Review2/21/2025 12:00:00 AM | Google
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★★★★★ Owen StewartFIRST EXPERIENCE: 1 Star- Would not recommend this dealership at all. Worked to try to get me to pressure me into buying a vehicle that I was very transparent from the beginning that I was just looking. Was blown off multiple times when I told them I wanted to talk price in my trade-in and on their vehicle, was questioned about me an | Read Full Review2/16/2025 12:00:00 AM | Google
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★★★★★ Owen StewartWould not recommend this dealership at all. Worked to try to get me to pressure me into buying a vehicle that I was very transparent from the beginning that I was just looking. Was blown off multiple times when I told them I wanted to talk price in my trade-in and on their vehicle, was questioned about me and my wife’s financial lite | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ Ron BittonWe saw a car we wanted online at Lithia Dodge, went there the next day and walked out the door with the keys in the next two hours. Smooth as silk. Ron Bitton | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Susan HonasI had my brakes replaced. The techs did a great job. I could feel the difference i my brakes as soon as I left Lithia. Thanks for getting the job well done. I will be back. | Read Full Review1/19/2025 12:00:00 AM | Cars.com
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★★★★★ Jay RawlingsAfter a long search Lathia had the exact truck I was looking for. A special thanks to Anthony and Chris to get this over the finish line. | Read Full Review1/18/2025 12:00:00 AM | Google
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★★★★★ Alicia PugliaI had a truly positive experience. Finding the right car for a family is a big decision and it was wonderful that the process was so smooth and easy. Our salesman listened attentively to our needs and I was at ease to know we were buying a reliable, safe vehicle that will last us a long time. We were able to find a vehicle that fit | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ Bryce MickelsenHonestly probably one of the best car buying experiences I've ever had. | Read Full Review1/11/2025 12:00:00 AM | Google
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★★★★★ Robert TaylorThe salesman and all the employees were great to work with and I didn't feel pressured anytime during the process. The truck had a battery problem that they took care of without being asked. | Read Full Review1/11/2025 12:00:00 AM | Google
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★★★★★ Vickie ScruggsVery friendly staff. Our salesman took his time answering all of our questions. | Read Full Review1/8/2025 12:00:00 AM | Google
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★★★★★ J XNot a bad experience, a bit discombobulated, pretty straightforward, and I don't feel like I got screwed over too badly. | Read Full Review1/6/2025 12:00:00 AM | Google
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★★★★★ Julie GuddeVery transparent transaction. Super helpful sales person (Timothy) along with sales manager and finance manager. I purchased my Jeep from Lithia in Idaho and I live in Scottsdale AZ. That should be a pretty good indication of how good they are!! Highly recommend!! | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ Julie GuddeVery transparent and helpful. Process very smooth. Unlike so many car dealerships. I purchased my car from 1000 miles away over the phone in about an hour. So I highly recommend. | Read Full Review12/10/2024 12:00:00 AM | Google
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★★★★★ Steve Peasnalleverything was good, they worked to make the buy work. | Read Full Review12/4/2024 12:00:00 AM | Google
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★★★★★ Austin HansenJust bought a Ram 2017 from these guys and had a wonderful experience! Highly recommend doing all of your car shopping here and asking for Ethan to help you out | Read Full Review12/1/2024 12:00:00 AM | Google
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★★★★★ David VollmerI’m taking my five star review back. Your service department is terrible. We’ve since switched to Tadd Jenkins Blackfoot for our service and repairs as they know how to communicate and fix the issues at hand. | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ Michael JohnsonQuick easy, done within 1 hour. | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Taylor MonroeWow lithia when you say not to worry about a vehicle 3 years ago and you make zero attempt to contact us in those 3 years to work out what to do with a scrap vehicle then you up and claim it as a adandond vehicle without trying to contact the owner so we could of came and got it if you weren't going to scrap it 3 years ago. But no yo | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Janine GraceI was called in to come check out a trade in they had received. upon my arrival I was greeted by Rick a very nice sales Rep and we took the truck for a test drive. I definitely thought this was the truck for me and was no time at all to draw up the paperwork. Plus while the paperwork was being drawn up they shampooed and vacuumed an | Read Full Review11/2/2024 12:00:00 AM | Google
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★★★★★ Warren YadonFantastic. I have already made arrangements to bring a friend in to buy a new Dodge Ram1500 like mine. Great people. Easy buying process. | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Jeromie RamirezBEST PLACE IN TOWN! GOOD PEOPLE I WANT TO THANK THE WHOLE TEAM FROM THE MANAGEMENT, SALESMAN ALSO THERE ONLONE TEAM. IF YOUR LOOKING FOR A NEW RIDE! LITHIA CHRYSLER IS THE PERFECT PLACE... | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Kathy StanekRich was fantastic to work with. Responsive, fair, respectful. | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ Stephanie BernalWe had a really good experience with nice Friendly staff who got us into a new vehicle | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ TrixinManI really liked working with Timothy and no pressure at all. Even though I repeated some of my questions he didn’t seem agitated. | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Tara LyonLithia was great to deal with and made my experience fantastic! | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Not ApplicableSold me a jeep wrangler without mentioning that it’s from Canada- which means NO FACTORY WARRANTIES!!! So thanks for the corrosion issues & no warranty to cover. Look up the corrosion issues with the jeeps hinges. Guarantee you won’t spend the $35k+ on one. Ed was supposed to get my warranty arbitrated to the US but never heard back | Read Full Review10/6/2024 12:00:00 AM | Google
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★★★★★ William WalrathThis is the second Durango we have purchased from Lithia in Pocatello and we fully expect to continue to be completely satisfied with them, including Richard Puglia, our salesman. They could not have pleased us more at Lithia. ?? | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ Tina HolmesHINKY HINKY HINKY... they texted my brother about buying his 2014 ram with 130k miles. Upholstery immaculate small ding in tailgate.. saw pics of truck and offered him via text and call 7500 for truck. He literally wasted 2 hours drive time an hour each way to get there and they offered 2000. They absolutely lost their mind. Disgu | Read Full Review9/29/2024 12:00:00 AM | Google
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★★★★★ tattootimerwitteWhat a waste of MY TIME!!!!! After doing the KBB thing online I was contacted by Amanda who assured me that she would be able to beat their price of $7,500 however after driving over an hour to get there I was informed that the only offer they can make was $2,000 what a bunch of pathetic crap I would not recommend to my worst enemy a | Read Full Review9/29/2024 12:00:00 AM | DealerRater
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★★★★★ Steven LillieWe'd been looking for a truck and did a lot of comparing online at different dealerships for the model we wanted. Visited one dealership that had the truck we wanted. We went in after test driving and had the numbers written down without much detail as to what was included. Walked away and went to Lithia the next day. The numbers | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Adam ValerioI am very satisfied with the service from these guys. Very down to earth and went above and beyond to get me the vehicle with payments I could afford. Michael my sales rep was amazing and the rest of the team as well. Definitely will continue business with them. | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Adam RentelmanSold me a car that was in a severe accident and didn’t disclose prior to buying it. Shady business dealings stay away | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Alice IshamI had to bring my jeep in to get fixed due to my favorite mechanic place told us the water pump was going out. I would have had the other place fix it but it was on warranty so had to bring it here. I went in about 9am. Jeanette Price Was at the desk and was rude and seemed unhappy that I was even there. She read the notes about what | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Victoria NargielI had the absolute worst experience at Litha with their service advisor Jeanette Price. She was extremely rude, unprofessional, and acted like I was a burden. My 'Service 4X4' light came on, so I brought my Jeep in to have the codes pulled. I gave the paper with the codes to Jeanette to get an appointment scheduled, and, during the e | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Devonn WalkerRich, the salesman was awesome. However Chris, the manager that we were introduced to was completely arrogant and condescending. Also I do not recommend buying their 2021 Colorado z71. While looking at the engine we noticed the intake boot was disconnected and open, meaning that the engine had been taking in dust and whatever else th | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ PhilEveryone was great and friendly all the way from the sales manager to salesman right on down to the service tech | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ wade tydemanJust another dealer that once they’ve got your money they will in no way shape or form help you even if it’s under warranty they’ll find a way out of it. Hope it was worth it lithia. Just bought a platinum from caribou ford and plan to buy a Laramie 3500 then a 5500 for my business. | Read Full Review9/8/2024 12:00:00 AM | Google
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★★★★★ Jessica SolteroComing from Oklahoma I had an unexpected service issue. (After a 20+ hour drive) Even though the service department was extremely short handed, the young lady advisor (Jeanette), and singular technician (Andy) jumped in gear to make sure I was taken care of. As a customer relations director for another CDJR Autogroup in another State | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Kryston CarlingI assume I was dealing with Jeannette this morning because that’s whose business cards were on the counter but she’s quite possibly the rudest service rep I’ve ever dealt with. I had a morning appointment to get my A/C charged and she told me the appointment was “with her” to get me checked in and NOT with the service department so t | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ Haley GriffithDropped off my car for a transmission service put my keys in the drop box, even had a not on my appointment they would be in there as I go to work early. Tried calling at least 10 times to make sure it would be done before 12 so I could make it to my dr appointment with no answer and when I would get a actual person to talk to they w | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Bea TWorst experience ever. Everyone is unprofessional especially Jeannette and the service manager Will. They refuse to pick up any phone calls or return voicemails. I went to pick up my car when it should have been done and they told me that they had not even started working on it, weeks after dropping it off. Jeanette is incredibly ru | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Connie RansomWe bought a used Ford truck, it's exactly what we wanted. The service was Exceptional! | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ hpfr33kJust a diy mechanic. The text lines are super easy, quick and the staff is knowledgeable. Prices are what you would expect from a dealership, so it's whatever. They are just as expensive as other dealers but when you need a certain bolt, ya just pay the $12. | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Tammie JacobsEathon was absolutely amazing ! To help me | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Jessica SchweitzerRich, thank you so much for all your work you did for us. The process couldn’t have been more smooth. You were truly a great salesman’s and always upfront. We live our 2018 Ram 2500 (: Thank you! Jessica and Jake | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Jennifer AbeytaI called lithia here in poci 10 minutes ago. I thought I'd got the wrong number because when the gal answered she answers like you do your home phone ( just a hello) UNPROFESSSIONAL FOR A BUSINESS) Then here's where it gets even worse...apparently because I didn't buy my jeep directly from them I have to wait 3 weeks for a appointmen | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ lori SAVILLEWe our kind, loving, hardworking blue collar people. While driving thru Idaho we had an emergency issue and thank goodness for Paul in Service. He took care of the problem. However, I will NEVER come back if Jeannette Price is the Sevice Advisor. She should never be allowed to interact with customers. From the moment we walked in sh | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Chad LewisDo not buy any used vehicles from Lithia. The cars are complete lemons with numerous issues, and the service center's customer service is terrible. I bought my 2016 Ford Fusion from Lithia two years ago with a warranty, which included an extended warranty. My car needed a catalytic converter replacement, but I later discovered that t | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Jonny BFrom the first phone call until delivery this was an excellent experience. We bought a brand new Ram sight unseen from Amanda. She was great! She answered all of our questions, got back to us quickly and got us a nice deal on the truck we searched the whole country for. Jim (2) was also great to work with, never pushy or scammy like | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ Sharon RichterGreat dealership, this is our 5th vehicle we’ve purchased at Lithia Jeep. They have been fair in pricing & have treated us well. | Read Full Review6/19/2024 12:00:00 AM | Google
