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Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Jim Hayes Inc

Jim Hayes Inc is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • We Have Early Bird Hours
  • 24 Hour Service Center
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Certified Technicians

Call (618) 715-4110 today to schedule your next appointment.

Our technicians at Jim Hayes Inc are ready to help you!
Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ William Distelhurst
    Thanks again Matt | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ Michele Reeves
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    3/19/2024 12:00:00 AM | Google
  • ★★★★★ Cindy Smothers
    | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★ dylan berry
    Very friendly and kind sales staff. Honestly one of the better dealerships I've dealt with however I had issues. The car I bought was a retired police charger. It had many cosmetic flaws which I was made aware of prior to purchase. However what I was not made aware of was a pretty big mechanical issue. When driving the car back I not | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Michael Lindle
    Friendly, informative and helpful. Very polite and respectful. Very nice people | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Diane Koerber
    | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Scott Baker
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    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Barbara Smith
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    3/12/2024 12:00:00 AM | Google
  • ★★★★★ Barbara Smith
    Great Customer Service | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Smith
    | Read Full Review
    3/10/2024 12:00:00 AM | Google
  • ★★★★ Lemond Gray
    | Read Full Review
    3/10/2024 12:00:00 AM | Google
  • ★★★★★ Mike Moore
    | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Smith
    Jim Hayes has been good to me and my family for many years. Will continue to deal with them when needed. | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Kenny Back
    | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ April Jones
    Honest work and fair prices. Always friendly and great communication. | Read Full Review
    3/4/2024 12:00:00 AM | Google
  • ★★★★★ Greg Cook
    | Read Full Review
    3/4/2024 12:00:00 AM | Google
  • ★★★★★ Jimmy Williams
    Repaired warranty work covered by different dealer. One of the service guys were great! One of the other ones didnt have a clue where he was even at. After picking up my truck and stopping on the way home i discovered my turn lens on my truck husted out of the housing. I wont be going there again. Especially since i have two ford dea | Read Full Review
    3/3/2024 12:00:00 AM | Google
  • ★★★★★ Angella Gauch
    Service is always the best. | Read Full Review
    2/26/2024 12:00:00 AM | Google
  • ★★★★★ Brice Harsy
    Thank you to Brooke Reeves at Jim Hayes Ford, Inc. in Harrisburg, IL in setting my wife and I up with a beautiful 2023 Chrysler Pacifica Limited!! Our service was incredible and she went above and beyond in making our sales experience wonderful. I would highly recommend going to see Brooke at Jim Hayes Ford. Thank you again! | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Jerry Yelverton
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    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Linda Spears
    | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Melanie Edwards
    Thankful for the commendable service provided by Jim Hayes Inc. The Service Department has a great team, I appreciate their dedication. This dealership is highly recommended. | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ John Parkinson
    Service staff friendly and helpful. Speedy service and attention to detail. Thank you to Justin the service manager | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Briannah Owens
    | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Louis Lathan
    ENJOY MYSELF VERY MUCH | Read Full Review
    2/19/2024 12:00:00 AM | Google
  • ★★★★★ Jimmy Long
    The service was great the people were easy to talk too and very helpful in explaining what they were going to do and approximate how long. | Read Full Review
    2/19/2024 12:00:00 AM | Google
  • ★★★★★ David Breeden
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    2/19/2024 12:00:00 AM | Google
  • ★★★★★ Sue Ann Riedy
    Excellent service | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Leo Hall
    Everything good you got good crew | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★ Scott Petersmarck
    Delivery for food | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Penny Bramlet
    | Read Full Review
    2/7/2024 12:00:00 AM | Google
  • ★★★★★ Roger Price
    Excellent service!!! Thanks Roger Price | Read Full Review
    2/7/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Barnes
    Excellent service! | Read Full Review
    2/6/2024 12:00:00 AM | Google
  • ★★★★★ Timothy Catlin
    | Read Full Review
    2/4/2024 12:00:00 AM | Google
  • ★★★★★ Stephanie Treat
    Justin is very helpful kind and courteous | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Leah Schuttek
    Jamie Parkinson was awesome to work with as always and the finance gentlemen was also very helpful! Also when we take our vehicles for oil changed etc the service department is great! Always friendly and helpful. | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Ann Wilson
    | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Erika
    Second car purchase from Aspen, he is awesome. Aspen gets you out with a new car fast. Great deals on new and high quality used vehicles. No sitting around for hours getting tired and hungry, Jim Hayes works fast to make the best deals. I would highly recommend the Jim Hayes dealership and especially Aspen (salesman). | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Tommy Shavez
    Salesman was very nice easy to talk to, just wish floormats had came with truck | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Hunt
    Great service, timely and valet a big plus! | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Terry Fulkerson
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    1/27/2024 12:00:00 AM | Google
  • ★★★★★ Sue Keith
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    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Tony Mitchell
    They worked with us so we could get the vehicle we wanted I've bought 10 vehicles off Jim Hayes and won't go no where else | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Susan Adams
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    1/24/2024 12:00:00 AM | Google
  • ★★★★★ Miriam Richardson
    Jim hayse always does a great job. Great people, great service. | Read Full Review
    1/24/2024 12:00:00 AM | Google
  • ★★★★ Joe Potts
    I called Jim Hayes, Inc., about changing the water pump on my Ford F-450, 6.4 L diesel. I was told they do not work on F-450’s, only F-150, F-250, and F-350s… I explained that I did not want any work on the chassis, just the water pump changed as my F-450 has the same 6.4 L engine as the F-250 and F-350… After ten minutes trying t | Read Full Review
    1/24/2024 12:00:00 AM | Google
  • ★★★★★ Walter Wysynski
    Service department did a great job on the repair work my jeep needed, very satisfied. | Read Full Review
    1/21/2024 12:00:00 AM | Google
  • ★★★★ Richard Wilburn
    This was one of the easiest and most professional car buying experiences I’ve ever had. The salesman Aspen Moss listened to me and my fiancé needs for a vehicle and made it happen. I would highly recommended these people to get you into the vehicle you want they have a great selection. | Read Full Review
    1/21/2024 12:00:00 AM | Google
  • ★★★★★ William Distelhurst
    Will Be ours Friday, Looking for a vehicle see Matt. Picked up today great service,thank you Jim Hayes Inc. | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ Rick Pettyjohn
    | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ Tija Blackwell
    Good new and used cars, trucks, suv. All staff are awesome. I had a problem with my battery my car would not start since the cold weather the service department sent someone right out they jumped my car I took it in they placed it on the machine battery was bad got a new one. The service department and sales staff are excellent peopl | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ Martin Nicholes
    I had a blowout and the mobile unit from Jim Hayes was able to come and retrieve my vehicle and got me fixed up within a day! Great service department effort lead by Justin! | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ Elks 1058
    | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ William Distelhurst
    Will Be ours Friday, Looking for a vehicle see Matt | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ timothy simmons
    Great | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ Warren Glad
    | Read Full Review
    1/14/2024 12:00:00 AM | Google
  • ★★★★★ Tj Sellers
    My whole family and many of my friends have bought vehicles from Jim Hayes inc. for going on 20 years. I have bought more vehicles from them in a year than some people will have in their entire life. Some of those years I bought or traded 4 or more vehicles a year from them and they have always been the best to deal with. The owners | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★ Mike Oshel
    I like my new Jeep. Aspen was very helpful | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ Lea Ann Cremeens
    Always available to help me when I’m ready to trade. Excellent service from Keyle Davis and always good service from the service team. | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ Richard Hall
    Jim Hayes came through for me! Noticed my tire was low pulled in and they found a screw in the tire. Fixed it and I was on my way. I appreciated their service and helping me out. Did I mention it wasn’t my car but a rental | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ Renata
    | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★ Shannon Braden
    | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★ Jeff Bradley twang king
    Been taking small camper van there for oil changes for 2 years. Called today to get an appointment and was told they wouldn’t service my vehicle because its too much of a hassle. Makes me wonder what other work is too hard for them. | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★ Tara Davis
    Bought used vehicle it ran less than a week before ended up in shop with blown turbo and bad injectors. Ridiculous they would sell a truck in this condition. | Read Full Review
    1/1/2024 12:00:00 AM | Google
  • ★★★★ Tara Davis
    | Read Full Review
    12/29/2023 12:00:00 AM | Google
  • ★★★★★ Rod Ryner
    I requested if the recommended hub assembly and ignition coils are covered under my 100,000 warranty and haven't received a response. Was told to busy, call yourself. I asked to be texted the number because I was driving. Service said would do but still haven't received it. | Read Full Review
    12/29/2023 12:00:00 AM | Google
  • ★★★★★ Johnny McReynolds
    Mike Edward's was very helpful in helping us with vehicle selection. | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Mona Morgan
    | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Chuck Belt
    | Read Full Review
    12/18/2023 12:00:00 AM | Google
  • ★★★★ Christie Goodman
    | Read Full Review
    12/18/2023 12:00:00 AM | Google
  • ★★★★★ saphyra Lagang
    | Read Full Review
    12/17/2023 12:00:00 AM | Google
  • ★★★★★ Yvette Sandy
    Friendly service depart clean well ran explained all questions asked and very helpful! Will continue to have service and oil change here ! | Read Full Review
    12/17/2023 12:00:00 AM | Google
  • ★★★★★ William Clutts
    Rob Tanas did a great job of diagnosing and repairing my '09 town and country. | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Cheryl Lambert
    Good customer service | Read Full Review
    12/14/2023 12:00:00 AM | Google
  • ★★★★★ potts potts
    Jim Hayes is always going above and beyond when I take my cars there to get serviced. I would highly recommend them. | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Carolyn Pruitt
    | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★ John Sweet
    Fixed truck in a timely manner but getting ahold of someone on the phone needs work that's the reason for 4 star review | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Sheila Canimore
    | Read Full Review
    12/11/2023 12:00:00 AM | Google
  • ★★★★★ Jamie Miller
    I had my truck worked on at Jim Hayes and they did a great job. They had an issue with a part that my truck needed coming in wrong and it not being done when they said. But with that they apologized and loaned me a truck free of charge until it was done. They made sure once the part came in that my truck was running great. I will de | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ Mike M
    Don Bethune and Mike Edwards are tops when purchasing a new vehicle. 5 stars all the way! | Read Full Review
    12/8/2023 12:00:00 AM | Google
  • ★★★★ Kenneth Griffin
    Other than the waiting area is uncomfortable, service was extremely acceptable. | Read Full Review
    12/1/2023 12:00:00 AM | Google
  • ★★★★★ Jason Kasiar
    Excellent experience. Thank you Jim Hayes and Jamie Parkinson. | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ Afton Williams
    Great people! Have bought two cars from here. Definitely recommend salesman Mike Edwards he is easy to talk to and will answer any question you have! | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ Josh Magsig
    Customer service has been wonderful. | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ Pam Braddy
    We love Jim Hayes. We buy all our cars from them. They are always so friendly and helpful with the buying process. | Read Full Review
    11/27/2023 12:00:00 AM | Google
  • ★★★★ Roger Gallion
    Pleased with service provided by Jim Hayes Ford on our 2011 Ford Edge, which has been an amazingly reliable car. 206k miles and still going strong! | Read Full Review
    11/26/2023 12:00:00 AM | Google
  • ★★★★★ Melissa Hall, RN
    | Read Full Review
    11/24/2023 12:00:00 AM | Google
  • ★★★★ Scott Petersmarck
    | Read Full Review
    11/24/2023 12:00:00 AM | Google
  • ★★★★★ Esther Steele
    | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ Kenzie Rizor
    | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ Mike Holland
    Great customer service in a timely manor | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ Teri Casper
    Great family business! They have always been so friendly and gone the extra mile for me. Service is great too! I will contact to do business with Jim Hayes in the future. | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ orlie murphy
    | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ Mark York
    Everything works! | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ Rhonda Wood
    Kelly represented Jim Hayes Inc with complete professionalism and honesty. She made the process easy and painless. We are really enjoying our new vehicle. Thanks to the whole team! | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ James Woodward
    Always truly professional. Go out of there way to make sure you are taken care of! | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Jay Hutchings
    Wonderful experience, out of state buyer, Thanks | Read Full Review
    11/8/2023 12:00:00 AM | Google
  • ★★★★★ Beth Dieterle
    | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★ Tammy Biggs
    Everyone was very polite, the only thing I did NOT like was their false advertising the internet price was 7k lower and they should had addressed this to me before driving 2 hours…would I go back? absolutely NO WAY. Learned a valuable lesson! | Read Full Review
    11/5/2023 12:00:00 AM | Google
  • ★★★★★ William Newton
    Very helpfulgot me what I needed. Thank y'all especially Jamie P. God nless y'all | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★ Patty Malone
    | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★ Chris Clay
    | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★ Bob Mace
    Service is getting better with more face to face inter actions with details of what Service will be completed. | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★ David Wolf
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    11/3/2023 12:00:00 AM | Google
  • ★★★★★ Carla Banks
    | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ Stephanie Winkler
    Thank you for the oil change! Excellent service! | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ Linda Roe
    This was a truly pleasant experience for me. Kelye was very helpful and fun to work with. I was very tense at first, because I expect to be very stressed out when dealing with a car salesperson. By the time all was said and done, I felt quite relaxed and comfortable. | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ Michael Tison
    Fixed my navigation issue quickly and found something that I was unaware needed attention. Nice it was under warranty. | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ Cathy Stapleton
    They were great to get me in fast and get my vehicle fixed but was not satisfied with what was promised and what got done. | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ Edward Troxel
    | Read Full Review
    10/28/2023 12:00:00 AM | Google
  • ★★★★★ Cathy Werner
    Very professional. Take care in understanding your issue and then work diligently to get you taken care of and out when they are confident that your issue has been taken care of. Would highly recommend Jim Hayes service department. | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ April Gardner
    Very please with my purchase and Jamie was an outstanding person. Was a great experience working with her. | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ Heather Savage
    Made buying a vehicle too easy! Thank you so much for being flexible and working with me to get exactly what I wanted! | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★ Tammy Rhymer
    First time and everything went good. | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★ Bryan Joseph Walsh
    | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ Dorothy Clucas
    | Read Full Review
    10/22/2023 12:00:00 AM | Google
  • ★★★★★ Chris Bolin
    Great service. Quick parts return. Thanks. | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ Debby Eudy
    Everyone i had contact with was very friendly and accomadating. Took care of my recall repair quickly and efficiently. Love the valet service also! | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★★ Dennie Dukes
    | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★★ Ray Borum
    Aspen Moss did a fantastic job taking care of my son and I! And my son loves his new mustang!! | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ Kimberly Durbin
    | Read Full Review
    10/12/2023 12:00:00 AM | Google
  • ★★★★★ Susan Holderfield
    Came in for an oil change for my Bronco sport. I was very pleased. Everyone was very professional and friendly. I would recommend them. They done a great job. | Read Full Review
    10/12/2023 12:00:00 AM | Google
  • ★★★★★ Scott Patterson
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    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Ken Margaret
    Justin Black is always so helpful! Thanks for fitting me in! | Read Full Review
    10/9/2023 12:00:00 AM | Google
  • ★★★★★ Tija Blackwell
    Good new and used cars, trucks, suv. All staff are awesome. | Read Full Review
    10/9/2023 12:00:00 AM | Google
  • ★★★★★ Sandra Schuster
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    10/9/2023 12:00:00 AM | Google
  • ★★★★★ Beverly McCabe
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    10/7/2023 12:00:00 AM | Google
  • ★★★★★ Jack M
    Excellent service every time I visit. Always greeted politely and dealt with respectfully. | Read Full Review
    10/7/2023 12:00:00 AM | Google
  • ★★★★★ Don Suttner
    The service team at Jim Hayes, Inc does excellent work in keeping my Bronco in top condition. They are friendly, competent and expeditious. I am back on the road in record time! Additionally, if I have any special requests, they are very willing to make it so. Highly recommended! | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ M Pearce
    Fantastic staff and salespeople. Mike Edwards is great! | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ Kelye Davis
    Very helpful and professional. | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★ Ida Haney
    Once I was able to make an appointment(apparently they were having phone issues) I had my car serviced. The service was both courteous and efficient. | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ Ida Haney
    I had trouble getting thru to the dealership due to their phone issues but once I did get an appointment I received fast friendly service. | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★★ James Taylor
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    10/1/2023 12:00:00 AM | Google
  • ★★★★★ cole samples
    was a very good experience keley davis didn’t give up to look for the car i wanted and for the price i was at. in two weeks she was able to get me my 2021 skat pack at 19! 10/10 experience with them | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ Isaiah Bramlett
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    9/30/2023 12:00:00 AM | Google
  • ★★★★★ Roberta Stephenson
    Best customer service I have EVER received in the service department! | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Joe Myers
    Called service department and talked to a familiar person Justin from Auto Trim Mart. Told him what I was hearing from my truck he said just come by. Did just that. And made appointment to fix. All persons was very nice and helpful. | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Hillary Yates
    Jamie P made everything easy and a great experience! She goes above and beyond for her clients! | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ Scott Winstead
    Very quick and friendly | Read Full Review
    9/25/2023 12:00:00 AM | Google
  • ★★★★★ Susan Conner
    They are so friendly and helpful. Got us in a timely way | Read Full Review
    9/24/2023 12:00:00 AM | Google
  • ★★★★★ Jake Palmisano
    Excellent service | Read Full Review
    9/24/2023 12:00:00 AM | Google
  • ★★★★★ Kim Jenkins
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    9/22/2023 12:00:00 AM | Google
  • ★★★★★ James Wright
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    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Andrea Vinson
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    9/22/2023 12:00:00 AM | Google
  • ★★★★★ Jeff Mcvay
    They were all very friendly, courteous and efficient. I appreciate them going out of their way to take care of my vehicle. Jeff McVay | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ Melissa Feazel
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    9/20/2023 12:00:00 AM | Google
  • ★★★★★ Connor Reynolds
    Took my car to get serviced, they didn’t have the part. Almost three months later, still no call about the part, but I did get a text saying that the service on my car was complete and was asked to leave a review. Given the fact my car did not ever get serviced in the first place, you all get one star. It’s frustrating. My car occasi | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ Russell Jewell
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    9/19/2023 12:00:00 AM | Google
  • ★★★★★ Michael Stewart
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    9/19/2023 12:00:00 AM | Google
  • ★★★★★ Victor Hargis
    Great buying experience! Vehicle was everything and more than what was described over the phone to me! Quick and easy purchase! Thank you Mike Edwards! | Read Full Review
    9/19/2023 12:00:00 AM | Google
  • ★★★★ Connor Reynolds
    Took my car to get serviced, they didn’t have the part. Almost three months later, still no call about the part, but I did get a text saying that the service on my car was complete and was asked to leave a review. Given the fact my car did not ever get serviced in the first place, you all get one star. It’s beyond frustrating. My car | Read Full Review
    9/19/2023 12:00:00 AM | Google
  • ★★★★★ VIcki MIller
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    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Alan Minton
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    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Lea Ann Cremeens
    Always available to help me when I’m ready to trade. Excellent service from Keyle Davis and always good service from the service team. | Read Full Review
    9/8/2023 12:00:00 AM | Google
  • ★★★★★ Philip Clark
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    9/7/2023 12:00:00 AM | Google
  • ★★★★★ Jeanette L
    I bought a 2022 Ford Escape at Jim Hayes this past week. Jim Hayes is a Fantastic dealership. The salesman were very Family oriented and very easy going. The most curious people.Made you feel veryImporant. | Read Full Review
    9/6/2023 12:00:00 AM | Google
  • ★★★★★ Rosemary Kaiser
    I was late for my appointment but they were very nice and forgiving. | Read Full Review
    9/6/2023 12:00:00 AM | Google
  • ★★★★ Gary Hieser
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    9/6/2023 12:00:00 AM | Google
  • ★★★★★ Reanna Bernhardt
    Hands down the best place with the up most atmosphere around to purchase a vehicle or have your vehicle serviced at. I wouldn’t go anywhere else ever again. | Read Full Review
    9/5/2023 12:00:00 AM | Google
  • ★★★★★ Rachel Fricker
    I always have my service done here. I feel like they want to help keep my cost down but service great! I know I'm driving safe! | Read Full Review
    9/5/2023 12:00:00 AM | Google
  • ★★★★★ Morgan Morse
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    9/2/2023 12:00:00 AM | Google
  • ★★★★★ Woody Woodring
    Great experience. Kelye was super to work with. | Read Full Review
    9/1/2023 12:00:00 AM | Google
  • ★★★★★ George Budd
    My visit was great. I had tire noise instead of wheel bearings noise. | Read Full Review
    9/1/2023 12:00:00 AM | Google
  • ★★★★★ Chris Gillespie
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    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Heather Anderson
    Great place to do business! | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Jacqueline Wollesen
    | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Carol
    The service department is absolutely great and very thorough, we had a recall that no dealers would do, they saw it and git tge oart and did the work. Go see Chris Street and get a new vehicle. Chris no longer works there and buying a vehicle has becone impossibly hard. | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Brittany Nicole
    I purchased a new DodgeCharger and Destin was incredible!!! He really helped through the whole process of finding something that I wanted!!! Mike in finance walked me through the whole process and helped me understand every single detail!!! I love my new car Thank you Destin and thank you Jim Hayes on how a dealership is suppose to b | Read Full Review
    8/28/2023 12:00:00 AM | Google
  • ★★★★★ Carol Miller
    My go to! | Read Full Review
    8/28/2023 12:00:00 AM | Google
  • ★★★★ Norma Kerrigan
    The tech who came out apparently did a fine job..he didn't tell us the job was complete or anything. When I came around the house he was backing out. He mentioned this survey to my husband though . After being scheduled for 11am, I called after 11:30 to see what was up. The man said it was an oversight on his part and it would be 12 | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ Leah Schuttek
    Jamie Parkinson was awesome to work with as always and the finance gentlemen was also very helpful! | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★ John King
    Sales lady Jamie was extremely friendly, polite, and efficient. Business manager was as well. Would have given five star rating but I'm not a fan of asking over MSRP. | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Russell Simmons
    Great service. The people are always friendly and knowledgeable. I highly recommend them. | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Andrea Shaw
    Takes a very long time to complete a sale. | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★ Jodie Roberson
    Car went in for recalls on brake master cylinder, brake booster & blower fan motor, picked it back up after 1-1/2 weeks in Jim Hayes Service department to a dead battery & still broken- went in with no brakes now brakes are stuck on. | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Holly Stokich
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    8/21/2023 12:00:00 AM | Google
  • ★★★★★ Nicki Watson
    The service gentlemen were very courteous, helpful. I will always have my car worked on at Hayes Ford. | Read Full Review
    8/18/2023 12:00:00 AM | Google
  • ★★★★★ Michelle Riddle
    Everyone was very nice! My Experience was Great ! I Highly Recommend my Salesman Mike Edwards! He's very professional & will do anything to help you out. Thanks so much! ?? | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Brandon gantner
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    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Adam Vargo
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    8/15/2023 12:00:00 AM | Google
  • ★★★★★ Ryan Moore
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    8/15/2023 12:00:00 AM | Google
  • ★★★★★ Margararet Sapp
    Super helpful and very friendly.!! Highly recommend Jim Hayes!! | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ Dan Harner
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    8/13/2023 12:00:00 AM | Google
  • ★★★★★ Sidney Martinez
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    8/11/2023 12:00:00 AM | Google
  • ★★★★ ava support
    They now have a mobile service for some things which we really like, but they don't keep you updated on when the technician will arrive and if they will be late ect. | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ trisha phem
    They are amazing snd value their customers!! | Read Full Review
    8/10/2023 12:00:00 AM | Google
  • ★★★★★ Tim Braddy
    Great dealership . We have not bought a vehicle from anyone else since 2004 and don’t plan to either. The pick up and delivery of my 2022 f150 for service was a huge time saver for me, as i did not have to leave my auto body shop to have it serviced. I truly appreciate that . | Read Full Review
    8/10/2023 12:00:00 AM | Google
  • ★★★★★ Kathy Rice
    Fast efficient friendly service! | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Richard Graham
    Everyone was very friendly and professional. | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ john hampsey
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    8/8/2023 12:00:00 AM | Google
  • ★★★★★ Greg Morris
    Great service | Read Full Review
    8/5/2023 12:00:00 AM | Google
  • ★★★★★ John Smith
    Comfortable and pleasant | Read Full Review
    8/5/2023 12:00:00 AM | Google
  • ★★★★★ Jordan Rodrigues
    Had nothing but the greatest experience | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★ Robert Bradley
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    8/2/2023 12:00:00 AM | Google
  • ★★★★★ Dapper Dips Productions
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    8/1/2023 12:00:00 AM | Google
  • ★★★★★ Tiffany Utterback
    Thank you Jim Hayes for an excellent service experience! | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Melanie Wright
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    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Carole Gullett
    It was actually a good experience. They did what they said they would do in the time they told me it would take. It was also cheaper than they told me it would be. You can’t get any better than that. I would definitely go there again. | Read Full Review
    7/29/2023 12:00:00 AM | Google
  • ★★★★★ Andrew Wilson
    Great people to work with! Check them out for your next car purchase!! | Read Full Review
    7/29/2023 12:00:00 AM | Google
  • ★★★★★ Dewayne Fowler
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    7/25/2023 12:00:00 AM | Google
  • ★★★★★ Matt man
    I love this place. Best Ford, Chrysler, Dodge, Jeep, Ram dealer for miles and miles around. Sales people are very nice and they have a few female salespeople that understand the wife's position and explained everything to her satisfaction. I've also been in their Service Department many times and they go over my vehicle with a fine | Read Full Review
    7/25/2023 12:00:00 AM | Google
  • ★★★★★ Nancy Chapman
    Wonderful buying experience, Brooke is fantastic to work with. | Read Full Review
    7/24/2023 12:00:00 AM | Google
  • ★★★★★ KT Nelson
    All done in a satisfactory manner.Will return | Read Full Review
    7/24/2023 12:00:00 AM | Google
  • ★★★★★ Justin Quartana
    Great bunch of people they made it very easy for me to get the service done and took the time to go over the other options for services they offer.they did a grest job! | Read Full Review
    7/23/2023 12:00:00 AM | Google
  • ★★★★★ Micah Thomas
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    7/21/2023 12:00:00 AM | Google
  • ★★★★★ Renee Solis
    Awesome experience. | Read Full Review
    7/21/2023 12:00:00 AM | Google
  • ★★★★★ Amber Winters
    Brooke was awesome! I called yesterday morning and told her what I wanted and how much I could afford. I went and test drove one car on my lunch yesterday and loved it, she did everything she could to help get that one financed and she kept me updated throughout the day and got everything done by 2:30! When I got off work I went and | Read Full Review
    7/19/2023 12:00:00 AM | Google
  • ★★★★★ Andrea Rine
    Purchased a vehicle from Aspen. Let me tell you, he wants you happy. He bends over backwards to get you in the right car and at prices we can afford. This is the 2nd vehicle from Aspen. As far as history with Jim Hayes, we've purchased many. There was a time or 2, we lost money but with Aspen, he will do you right! Watch out for the | Read Full Review
    7/19/2023 12:00:00 AM | Google
  • ★★★★★ Zack Love
    Fast friendly service. | Read Full Review
    7/19/2023 12:00:00 AM | Google
  • ★★★★★ Ron Mcanulty
    Quick and timely performance. | Read Full Review
    7/15/2023 12:00:00 AM | Google
  • ★★★★★ PAMELA PRICE
    July 13/ 2023 Aspen Moss was our salesman. He was knowledgeable about our 2023 Chrysler, answered all our questions. He was friendly, professional, and made us feel at ease,at no time made us feel pressure to buy. He is a very important asset to Jim Hayes, Ford, Lincoln, Mercury located in Muddy, Il.. | Read Full Review
    7/15/2023 12:00:00 AM | Google
  • ★★★★ Joshua Hogg
    The car buying experience has been wonderful. Cruz was a phenomenal sales person, not pushy in the slightest. I will be going back to him for years to come for vehicles! Service is a little lacking. They told my 19 yr old daughter there was nothing they could do about warnings that kept popping up. That the lights had to be on while | Read Full Review
    7/15/2023 12:00:00 AM | Google
  • ★★★★★ Debbie McVey
    I had the oil changed today in my Jeep. The service was great! Quick and good. The people working there were so nice ! Couldn't beat it !! Thank you ! | Read Full Review
    7/13/2023 12:00:00 AM | Google
  • ★★★★★ Ann Marie Podoriscki
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    7/13/2023 12:00:00 AM | Google
  • ★★★★★ Mike Oshel
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    7/12/2023 12:00:00 AM | Google
  • ★★★★★ T D
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    7/12/2023 12:00:00 AM | Google
  • ★★★★★ Sheila Hosick
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    7/10/2023 12:00:00 AM | Google
  • ★★★★★ Emily Tanner
    Staff was friendly. They know a lot about the vehicles they sell and I was able to test drive very quickly. | Read Full Review
    7/10/2023 12:00:00 AM | Google
  • ★★★★★ Aryanna Guyton
    Aspen Moss knew exactly what I wanted and made it happen for me. I’m in love with my JEEP grand Cherokee! | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ Brooke Reeves
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    7/6/2023 12:00:00 AM | Google
  • ★★★★★ Mark Tate
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    7/6/2023 12:00:00 AM | Google
  • ★★★★ Shannon Braden
    Very nice waiting area. Everyone that walked by was friendly. Had snacks for anyone waiting. | Read Full Review
    7/6/2023 12:00:00 AM | Google
  • ★★★★★ Paul
    Jim Hayes was willing to work with us to make the best deal thank you | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ Paul
    | Read Full Review
    7/2/2023 12:00:00 AM | Google
  • ★★★★★ Melissa Burke
    Jamie P was so amazing at finding the car for us. I came in with specific needs for my large family and she was able to find it and get it here SO quickly. Fantastic experience. ?? | Read Full Review
    7/2/2023 12:00:00 AM | Google
  • ★★★★★ Melissa Barton
    we love keyle davis! | Read Full Review
    7/2/2023 12:00:00 AM | Google
  • ★★★★★ Michael Gauch
    | Read Full Review
    7/2/2023 12:00:00 AM | Google
  • ★★★★★ Bobbie Buskirk
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    7/2/2023 12:00:00 AM | Google
  • ★★★★★ Brock Harris
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    7/1/2023 12:00:00 AM | Google
  • ★★★★★ Ted Donley
    Good people and good service | Read Full Review
    6/30/2023 12:00:00 AM | Google
  • ★★★★ Mary Ober Harrison
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    6/30/2023 12:00:00 AM | Google
  • ★★★★★ Brenda Workman
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    6/29/2023 12:00:00 AM | Google
  • ★★★★★ Leo Hall
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    6/29/2023 12:00:00 AM | Google
  • ★★★★★ Miriam Richardson
    Jim hayse always does a great job. | Read Full Review
    6/28/2023 12:00:00 AM | Google
  • ★★★★★ Dennis Haas
    Jaime did great job, listening to what I was wanting in my Ford f150 and the way thru the process. I had a truck located and it was everything I wanted. | Read Full Review
    6/27/2023 12:00:00 AM | Google
  • ★★★★★ Janna Pathi
    Justin in service department was extremely helpful in getting an earlier appointment and getting the job done. Registration was easy. Service was excellent | Read Full Review
    6/27/2023 12:00:00 AM | Google
  • ★★★★★ Tracy Ross
    Excellent service very professional | Read Full Review
    6/27/2023 12:00:00 AM | Google
  • ★★★★★ Debbie Bell
    They were very polite fast getting to me and finishing the job , thank you | Read Full Review
    6/21/2023 12:00:00 AM | Google
  • ★★★★ Darlene Milligan
    The service was very fast and friendly, Thank you all | Read Full Review
    6/21/2023 12:00:00 AM | Google
  • ★★★★ Angella Gauch
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    6/21/2023 12:00:00 AM | Google
  • ★★★★★ Deborah Bumpus
    Fantastic service. Was treated with respect and that's hard to find now days. Kelye Davis is a dream to work with | Read Full Review
    6/19/2023 12:00:00 AM | Google
  • ★★★★★ Wendy McDaniel
    Friendly staff, knowledgeable about my ford, worked me in the day I had an issue and was fixed with an hour, awesome sales staff very helpful | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Kelsey Hawkins
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    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Wendy Taylor
    My salesman Apen Moss and the Finance Man Din Bethume, went above and beyond to help me get into a New truck . I can not say enough on how these men helped us out !! I'm so happy with the service we received and my new truck !!! | Read Full Review
    6/12/2023 12:00:00 AM | Google
  • ★★★★★ Susan Berelc
    The people were extremely nice and very helpful....had to get a key programmed, thank you ! | Read Full Review
    6/12/2023 12:00:00 AM | Google
  • ★★★★★ Amanda Anderson
    Always pleasant and helpful. They keep my old truck running in top shape! | Read Full Review
    6/8/2023 12:00:00 AM | Google
  • ★★★★★ Cindy Mills
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    6/8/2023 12:00:00 AM | Google
  • ★★★★★ Paul Holder
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    6/7/2023 12:00:00 AM | Google
  • ★★★★★ Michelle
    | Read Full Review
    6/7/2023 12:00:00 AM | Google
  • ★★★★★ Billy Powell
    Great place to buy a vehicle, excellent sales personnel, and financial staff.I have bought over 15 vehicles from them wouldn't go anywhere else. Good service department. Everyone has always went above to take care of me. | Read Full Review
    6/7/2023 12:00:00 AM | Google
  • ★★★★★ William Clutts
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    6/5/2023 12:00:00 AM | Google
  • ★★★★★ Luke Phelps
    | Read Full Review
    6/5/2023 12:00:00 AM | Google
  • ★★★★★ Dustin Free
    Don is a top tier person and salesman | Read Full Review
    6/5/2023 12:00:00 AM | Google
  • ★★★★★ jan russell
    The service staff are always courteous and have always done a good job. I trust their staff to help me and know that they stand behind their work. | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ Sherry Sturgal
    Great service, friendly and they got started before my scheduled time. Thank you !! | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ Zac Hitchcock
    Very friendly and wasn’t pushy and just trying to sell a vehicle. They let us look around and assisted us as we needed. When we finally found a truck we wanted they made sure to work out the best deal possible and we was very satisfied with the service and our deal. We are loving our new ram 2500 Laramie and have already recommended | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ Priscilla Hawkins
    I got my car in right at the appointment time. I discussed everything they were going to do with the technician beforehand. I chose to have something extra done that was not on the original plan. And they told me how much longer that was going to be (for my wait time) and everything went beautifully! I couldn't be happier | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ Elizabeth Rainwater
    | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ Cindy Mills
    Great Service from the time I got there till I was leaving. | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ Ryan Ewell
    | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★ Kara Dale
    | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ Loretta Driskel
    | Read Full Review
    5/27/2023 12:00:00 AM | Google
  • ★★★★★ Brad Pugh
    Requested a difficult repair (cab mounts) along with a few minor fixes for my older Ford F-250. They did a fantastic job and had it done in one day. I don’t know what more I could possibly want from a service department. A+ | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ Calvin Bond
    I enjoy going there they treat you like family | Read Full Review
    5/24/2023 12:00:00 AM | Google
  • ★★★★★ Damien Dennison
    | Read Full Review
    5/24/2023 12:00:00 AM | Google
  • ★★★★ Jack Kelly
    Nice people to deal with, done when they said they would be, not great on explaining things. | Read Full Review
    5/24/2023 12:00:00 AM | Google
  • ★★★★★ Ron Woods
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    5/23/2023 12:00:00 AM | Google
  • ★★★★★ Shannon Baker
    Wonderful service department | Read Full Review
    5/23/2023 12:00:00 AM | Google
  • ★★★★★ Martin Nicholes
    I left my vehicle at the dealership and the keys in the convenient overnight Dropbox. I received a call the next morning by 9:00 a.m. and my vehicle was ready! Great customer service is what keeps me coming back to Jim Hayes in Harrisburg | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Doug Koker
    The folks at Jim Hayes did a great job | Read Full Review
    5/20/2023 12:00:00 AM | Google
  • ★★★★★ Doug Hudson
    | Read Full Review
    5/19/2023 12:00:00 AM | Google
  • ★★★★★ Erik Burtis
    The best and most knowledgeable team in the area | Read Full Review
    5/15/2023 12:00:00 AM | Google
  • ★★★★★ Larry Massey
    | Read Full Review
    5/13/2023 12:00:00 AM | Google
  • ★★★★★ Emily Benton
    | Read Full Review
    5/9/2023 12:00:00 AM | Google
  • ★★★★★ Debbie Edgin
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    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Christopher Sherrod
    | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Lloyd Stewart
    Always good and friendly. Everything was very accommodating. Will go back when I need vehicle | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Deleted 1882
    Absolutely amazing | Read Full Review
    5/5/2023 12:00:00 AM | Google
  • ★★★★★ Roy Dillard
    I Hope Chrysler honors the bad fuel filter claim and gives me a full refund for causing my problems with my truck. Jim hays has acquired to Chrysler for my refund and have done a great job . | Read Full Review
    5/5/2023 12:00:00 AM | Google
  • ★★★★★ Lynn Towery
    Very helpful and fixed my issue | Read Full Review
    5/4/2023 12:00:00 AM | Google
  • ★★★★★ Michael Lighty
    | Read Full Review
    5/1/2023 12:00:00 AM | Google
  • ★★★★★ Vonda Thomas
    It was easy and the sales people answered any questions that I had would recommend them to anyone | Read Full Review
    5/1/2023 12:00:00 AM | Google
  • ★★★★ James Odom
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    5/1/2023 12:00:00 AM | Google
  • ★★★★★ Cyndi Stewart
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    4/28/2023 12:00:00 AM | Google
  • ★★★★★ Dylon Yates
    | Read Full Review
    4/27/2023 12:00:00 AM | Google
  • ★★★★★ Kathryn Craig
    They were very nice & let me know what they found that needed fixing & gave me a price ahead of time. | Read Full Review
    4/25/2023 12:00:00 AM | Google
  • ★★★★★ Henry Kobel
    I bought a used jeep from Jim Hayes and it has been the Best from sales to the service dept. Excellent highly recommend ?? ?? | Read Full Review
    4/24/2023 12:00:00 AM | Google
  • ★★★★★ Michael A. Banks Sr.
    Great Dealership! Haven’t made a purchase but, have had the Truck worked on several times. Each visit was handled professionally and with care. Wait time was minimal with an appointment, and the service techs ensured not only that you got what you came for, but also provided a detailed print out of suggested maintenance concerns, (di | Read Full Review
    4/20/2023 12:00:00 AM | Google
  • ★★★★★ Janna Pathi
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    4/20/2023 12:00:00 AM | Google
  • ★★★★★ Jason R. Farmer
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    4/17/2023 12:00:00 AM | Google
  • ★★★★ Billy Arnold
    Very friendly, and acodeming. Would recommend them to anyone. | Read Full Review
    4/16/2023 12:00:00 AM | Google
  • ★★★★★ cheri litton
    Still having issues. | Read Full Review
    4/14/2023 12:00:00 AM | Google
  • ★★★★★ Kenneth Swisher
    | Read Full Review
    4/13/2023 12:00:00 AM | Google
  • ★★★★★ Kenneth Davis
    | Read Full Review
    4/12/2023 12:00:00 AM | Google
  • ★★★★★ rob tanas
    The hayes family and employees are awesome | Read Full Review
    4/10/2023 12:00:00 AM | Google
  • ★★★★★ Steve Essary
    Darian was a really big help!! | Read Full Review
    4/8/2023 12:00:00 AM | Google
  • ★★★★ Debbie McVey
    I had a notice in the mail from Jim Hayes, a few days after my oil change. I was told if a over heat problem. I returned recently, found out it was oil leaking onto the transmission. Jim Hayes charge me an extra $100 just for putting the jeep on their diagnostic machine. I thought maybe they knew why they had me return, without extra | Read Full Review
    4/8/2023 12:00:00 AM | Google
  • ★★★★★ Pat Taylor
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    4/7/2023 12:00:00 AM | Google
  • ★★★★★ Frank Butler
    Didn't take long. Bed liner looks good. | Read Full Review
    4/5/2023 12:00:00 AM | Google
  • ★★★★★ somer w
    Always love this place even if they can't help me at the time I come in they always make up for it and check in on you! | Read Full Review
    4/5/2023 12:00:00 AM | Google
  • ★★★★★ Leah Schuttek
    Jamie Parkinson was awesome to work with and the finance gentlemen was also very helpful! | Read Full Review
    3/31/2023 12:00:00 AM | Google
  • ★★★★★ Robin Sparkman
    | Read Full Review
    3/31/2023 12:00:00 AM | Google
  • ★★★★★ Charles Anderson
    Excellent service on my oil change on my E450 | Read Full Review
    3/30/2023 12:00:00 AM | Google
  • ★★★★★ Linda Tarlton
    | Read Full Review
    3/30/2023 12:00:00 AM | Google
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