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Zeigler Chrysler Dodge Jeep - Downers Grove

Zeigler Chrysler Dodge Jeep - Downers Grove

★★★★★(297)read reviews
2311 Ogden Ave, Downers Grove, IL 60515
(630) 230-8361 Ask About Our Service Specials!

Service Hours

Mon: 07:00 am - 07:00 pmTues: 07:00 am - 07:00 pmWed: 07:00 am - 07:00 pmThur: 07:00 am - 07:00 pmFri: 07:00 am - 07:00 pmSat: 08:00 am - 03:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Zeigler Chrysler Dodge Jeep - Downers Grove

Zeigler Chrysler Dodge Jeep - Downers Grove is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Ask About Service Contracts
  • Certified Technicians

Call (630) 230-8361 today to schedule your next appointment.

Our technicians at Zeigler Chrysler Dodge Jeep - Downers Grove are ready to help you!
Business Link Logo

Zeigler Chrysler Dodge Jeep - Downers Grove is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Zeigler Chrysler Dodge Jeep - Downers Grove today at (630) 230-8361 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Erika Osier
    TL;DR: This place won't own up to their mistakes I brought my 2023 Dodge Challenger in for a clicking noise that I've been dealing with since I purchased the vehicle brand new. The other times I've made this complaint, other dealerships were unable to verify the complaint. This dealership told me that they heard the noise and would | Read Full Review
    10/23/2025 12:00:00 AM | Google
  • ★★★★★ debra spanski
    Female answering calls for "on line sales" was extremely rude and unprofessional. Taking my purchase of a 2026 ram truck elsewhere. | Read Full Review
    10/23/2025 12:00:00 AM | Google
  • ★★★★★ Tj Less
    I went there looking to test drive and check out a vehicle. Needless to say Between my sales rep DJ and the finance manager they made my experience exceptional, painless and easy, made me feel extremely welcome, un pressured, and excited as I left as a owner of a beautiful Ram Truck! | Read Full Review
    10/22/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Torrijos
    | Read Full Review
    10/22/2025 12:00:00 AM | Google
  • ★★★★★ Avanes David
    Great service. Great people. Very helpful. One of the best dealerships I've been to. Recommended for all | Read Full Review
    10/21/2025 12:00:00 AM | Google
  • ★★★★★ Alyssa Taylor
    I traded in my KIA yesterday for a Jeep Grand Cherokee and Love it! Great dealership. I worked with Sammy and RJ, they really helped my family and I get what we need with a smooth process. They did everything to make it as easy as possible for us. It’s nice and clean inside the dealership, and everyone is friendly. The Maintenance ar | Read Full Review
    10/21/2025 12:00:00 AM | Google
  • ★★★★★ Galdino Gonzalez
    Brought jeep for oil change and steering wheel check without an appt. Was seen immediately. David in their service rvice department was very knowledgeable and provided a detailed explanation of work that needed to be done. | Read Full Review
    10/19/2025 12:00:00 AM | Google
  • ★★★★★ Elizabeth Walker
    Great customer service! | Read Full Review
    10/19/2025 12:00:00 AM | Google
  • ★★★★★ Patricia Thornton
    My experience was excellent car was ready pretty quick only needed a rental for two days.. my experience picking up the vehicle could have been a little quicker but the customer service of one of the repair guys wasn’t so nice. I asked for his help he told me not now it will be a few minutes he never got back to me or even tried find | Read Full Review
    10/19/2025 12:00:00 AM | Google
  • ★★★★★ Edward Mullins
    | Read Full Review
    10/16/2025 12:00:00 AM | Google
  • ★★★★★ Chris
    Oil change prices are ridiculously high. Everyone in service needs some serious customer service training. They must all be miserable in their jobs as no one smiles or is polite. EDIT: Not sure where the previous guy went that ran the oil change area, but now it’s slow as hell. Two cars inside and mine outside and quoted 90 minutes. | Read Full Review
    10/16/2025 12:00:00 AM | Google
  • ★★★★★ David Duran
    Checked on a recall. | Read Full Review
    10/14/2025 12:00:00 AM | Google
  • ★★★★★ Susan
    Overpaid. There’s rust on the tow package already on the used Jeep I bought. The car phone charger hasn’t worked for six months and I don’t recommend this dealer. Sales man I dealt with I don’t trust now. His name is Pete. | Read Full Review
    10/12/2025 12:00:00 AM | Google
  • ★★★★★ Alberto Flores
    I just came back from getting an oil change and a tire rotation only to notice while out on the highway that my lug nuts on my tire were LOOSE!!!! If it wasn’t for the lock I’m not sure if my wheel would’ve came loose. I am very disappointed with the service from this Zeigler in Downers Grove. I mean what kind of technicians work the | Read Full Review
    10/10/2025 12:00:00 AM | Google
  • ★★★★★ tim le
    | Read Full Review
    10/9/2025 12:00:00 AM | Google
  • ★★★★★ Alexis Kowalsky
    | Read Full Review
    10/8/2025 12:00:00 AM | Google
  • ★★★★★ Aj Jr
    ?? My 2023 Dodge Durango SRT 392 Was Damaged While in Zeigler Dodge of Downers Grove’s Care – Then Mishandled I brought my 2023 Dodge Durango SRT 392 to Zeigler Dodge of Downers Grove on August 6, 2025 for warranty work on a low-coolant message and a “Rear Right Turn Signal Out” warning. They replaced the radiator under warranty but | Read Full Review
    10/8/2025 12:00:00 AM | Google
  • ★★★★★ luis rangel
    | Read Full Review
    10/5/2025 12:00:00 AM | Google
  • ★★★★★ Leachele Whitehead
    Patrick was GREAT! I came in early for my appointment and we started right away! This was the quickest easiest car buying experience! | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Alan Gibbons
    Excellent service. They diagnosed my problem correctly and got me in and out real quick. | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Patrick Corbett
    I needed to get a campaign update on my work vehicle, and with us being so busy, time was limited to get this done. I called here and Steven got me in right away and back on the road in no time. I really appreciate this, the amount of time and hassle this dealership save me is huge, so fair play on understanding my needs. Thank you, | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Mark Bilinski
    Warranty engine and coolant service done on my 2016 Jeep Cherokee. Steve / Service tech had my car done before promised. Great job! | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Mary Ann McGraw
    Stayed in touch regarding progress the whole time. Courteous service. Steve is an exceptional mechanic. Explained everything in layman's terms. I am 71 year old female. I never experienced such courteous service. Thank you Steve. | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Lou Torres
    Jay. service manager was excellent he review all the service options and help with me select the best maintenance options 5 stars great job great dealership and excellent services | Read Full Review
    9/22/2025 12:00:00 AM | Google
  • ★★★★★ Patricia Ellis
    All Good | Read Full Review
    9/20/2025 12:00:00 AM | Google
  • ★★★★★ R T
    | Read Full Review
    9/20/2025 12:00:00 AM | Google
  • ★★★★★ James
    | Read Full Review
    9/19/2025 12:00:00 AM | Google
  • ★★★★★ Maksim
    | Read Full Review
    9/14/2025 12:00:00 AM | Google
  • ★★★★★ Bradley Wallace
    I purchased a car from this dealership less than a year ago also purchased a warranty for 3 years, so if anything goes wrong on my car that is not regularly scheduled maintenance, it is covered. I have had to take in my car twice for service major service on a car that is less than 5 years old, which I think is an indicator of how po | Read Full Review
    9/11/2025 12:00:00 AM | Google
  • ★★★★★ Collin OShea
    Damaged my car and now they're messing with my appointments. Zero stars. Never coming back. | Read Full Review
    9/10/2025 12:00:00 AM | Google
  • ★★★★★ Samantha Brawner
    Would leave 0 if I could! Have been trying to reach out to the financial department for weeks! Leave messages and no return phone calls! When I did speak with someone they told me everything was handled! Low and behold it wasn't! And again almost 30 + days and the problem i'm having still hasn't been taken care of! | Read Full Review
    9/10/2025 12:00:00 AM | Google
  • ★★★★★ Maureen Manola
    9/3/25 went here. Great place. Paige let us in separate door for express oil change. They do tire rotations in this lane too. Jayden took care of us. Both very nice. We had 2 oil changes (used 1 on 9/3/25) & 2 tire rotations. Jayden did a 90 point diagnostic check & checked our tire threads. No need for tire rotation yet. Gave us gre | Read Full Review
    9/9/2025 12:00:00 AM | Google
  • ★★★★★ Dave Nuccio
    Great all-around service from George. | Read Full Review
    9/5/2025 12:00:00 AM | Google
  • ★★★★★ Tim Jansen
    Two years ago, I came here for some basic work on my car. The dealership recommended over $3,000 worth of “urgent” repairs and services that turned out to be completely unnecessary. I decided not to move forward at the time, and here I am two years later, my car is still running perfectly without a single one of those “recommended” r | Read Full Review
    9/5/2025 12:00:00 AM | Google
  • ★★★★★ paullit0
    | Read Full Review
    8/31/2025 12:00:00 AM | Google
  • ★★★★★ Caleb Griffith
    Mike in the service department is the best there is! Very professional! Him and Cody took really good care of me. | Read Full Review
    8/29/2025 12:00:00 AM | Google
  • ★★★★★ Michael Heilmann
    Excellent service. Car ready on time as promised. | Read Full Review
    8/22/2025 12:00:00 AM | Google
  • ★★★★★ Dat Do
    | Read Full Review
    8/22/2025 12:00:00 AM | Google
  • ★★★★★ Pete Inorio
    We bought our Dodge Durango from them in 1975. Don't know how they are now but they were fantastic then. | Read Full Review
    8/20/2025 12:00:00 AM | Google
  • ★★★★★ Mike Domin
    | Read Full Review
    8/14/2025 12:00:00 AM | Google
  • ★★★★★ John Correll
    Our experience was extraordinary. Everyone was so friendly and accommodating, which is always nice, after having a long drive from Michigan. Thank you once again Eddie, Mike, and Abraar for making this purchase so easy. It did not go unnoticed how you guys went the extra mile to make us happy with our purchase. You guys are simply t | Read Full Review
    8/14/2025 12:00:00 AM | Google
  • ★★★★★ EZ Money
    They don’t even know the proper air pressure for a spare tire so I wouldn’t feel comfortable letting them work on my car. | Read Full Review
    8/14/2025 12:00:00 AM | Google
  • ★★★★★ Eliazar Terrazas
    Best jeep dealer to do business with. Sales and service as well. I would rather travel a bit farther and do business here than go to my closest jeep dealer | Read Full Review
    8/12/2025 12:00:00 AM | Google
  • ★★★★★ Akhil B
    | Read Full Review
    8/11/2025 12:00:00 AM | Google
  • ★★★★★ John Santiago
    I’ve brought my truck here often for oil changes and service, and Mike, the Service Writer, has always been amazing. Because of that, when my daughter needed a vehicle, I decided to purchase a car here. Unfortunately, that decision has cost them a loyal customer — not only for sales but for service as well. We were buying a $23,000 | Read Full Review
    8/8/2025 12:00:00 AM | Google
  • ★★★★★ karol rosa
    Great place to get your services done. Really communicative team. | Read Full Review
    8/7/2025 12:00:00 AM | Google
  • ★★★★★ Naray Perez
    Service was quick and honest. Visiting dealerships for service can be overwhelming, I think it’s important to earn clients trust. | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Michael Allen
    Great people to do business with. | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Jason Crumbacker
    Working with Edgar was great. He was transparent throughout the process and very responsive. Edgar went beyond what I expected getting all the documentation that I needed to make a decision. I will definitely seek out Edgar next time I am looking for a vehicle. | Read Full Review
    7/31/2025 12:00:00 AM | Google
  • ★★★★★ Jeff Pigatto
    Steven in the Zeigler Service Department did a fantastic job expediting my repairs and keeping me posted all the way through the process. I couldn't have asked for better service or a better outcome. | Read Full Review
    7/31/2025 12:00:00 AM | Google
  • ★★★★★ Mrs. Flinn
    False advertising. Tried to add 3,500 dollars to their listed price. | Read Full Review
    7/31/2025 12:00:00 AM | Google
  • ★★★★★ Robert sumser
    The after hours drop off and lockbox worked very well. The communication from George was outstanding. He checked in early, explained what was going on and then followed up several times that day. This was a very good service experience for me. Thank you, George. | Read Full Review
    7/30/2025 12:00:00 AM | Google
  • ★★★★★ Trent Phifer
    Very professional oil change. Jayden provided thorough but quick service. | Read Full Review
    7/30/2025 12:00:00 AM | Google
  • ★★★★★ EZ Money
    They don’t even know the proper air pressure for a spare tire so I would feel comfortable letting them work on my car. | Read Full Review
    7/30/2025 12:00:00 AM | Google
  • ★★★★★ Mike Sbarboro
    George and team of great mechanics took care of Connies 2019 latitude ! Shuttle employee was a great man to I told a young couple thinking about buying a new car on sdr 7/26/2025 , please buy from Ziegler great sales force and great service. | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Jason Hartwig
    Peter Bryant was an unbelievable sales person! He let me and my wife work through the large process and decision of purchasing new car. We are extremely happy! Highly recommend finding Peter when you need to buy a new or used car! | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Karen Skoda
    Went to buy a car - the final “lowest” price they would give us was $7,000 OVER listing price!! Do NOT go there to buy a car and especially from a guy named “Don” - very rude and disrespectful and this place is just deceiving everyone to get them in the door!! | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Robert Ruschke
    | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Johnny Pasillas
    I was introduced to this company when helping a family member co-sign on a car. At first there were multiple attempts to get us into a car that we explicitly said we didn't want. Once that was settled, we found a car that would fit the family needs. We ran credit scores and started paperwork to purchase the car, we were told that we | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Samantha T
    I went there a few months ago. I had a Ford that had a faulty part and it was totaled and ruined my credit. I am looking to buy again. I make decent money and I wasn't approved. Huge waste of time with rude people. | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Rich Tatar
    | Read Full Review
    7/24/2025 12:00:00 AM | Google
  • ★★★★★ Christina Rafferty
    I purchased my vehicle almost 4 months ago and have yet to receive my refund for my warranty cancellation. That cancellation was done 2 days after purchasing the vehicle! The finance guy also lied about the extended warranty pricewhen I advised his original price was too high, he offered a different number and still charged the origi | Read Full Review
    7/24/2025 12:00:00 AM | Google
  • ★★★★★ Ben Crapsey
    | Read Full Review
    7/23/2025 12:00:00 AM | Google
  • ★★★★★ Sylvester Knox Jr.
    Excellent | Read Full Review
    7/21/2025 12:00:00 AM | Google
  • ★★★★★ J P Culhane
    | Read Full Review
    7/21/2025 12:00:00 AM | Google
  • ★★★★★ Francisco Coyotzi
    | Read Full Review
    7/21/2025 12:00:00 AM | Google
  • ★★★★★ Michael Barnicle
    Very easy to schedule. Got me in and out the same day in less than an hour for oil change and oil rotation. Great service! | Read Full Review
    7/21/2025 12:00:00 AM | Google
  • ★★★★★ shadi sweis
    Needed an oil change. They did what I needed in a timely manner. A little pricey but that is normal going to a dealer | Read Full Review
    7/21/2025 12:00:00 AM | Google
  • ★★★★★ Tracy
    | Read Full Review
    7/20/2025 12:00:00 AM | Google
  • ★★★★★ Anita Sewell
    Waste of time, showed me a dirty vehicle ?? | Read Full Review
    7/18/2025 12:00:00 AM | Google
  • ★★★★★ JD
    Good service. Great employees. Very good experience. | Read Full Review
    7/16/2025 12:00:00 AM | Google
  • ★★★★★ Kathleen Fescina
    I have a 2011 Jeep Wrangler, which I love!!! The radio finally conked out and it was replaced with a new one. Great job; hard to drive with no music!!! All happy again!!! Thank you! | Read Full Review
    7/15/2025 12:00:00 AM | Google
  • ★★★★★ Eugene Refakes
    Great job. | Read Full Review
    7/15/2025 12:00:00 AM | Google
  • ★★★★★ LogansRun Da Bears
    | Read Full Review
    7/15/2025 12:00:00 AM | Google
  • ★★★★★ Helen S
    Two days ago I purchased my 6th Jeep and I must say this was the best buying experience I have had in buying cars thanks to our salesman, DJ, who is the best! The entire experience was so easy and friendly. There was no haggling, just honest and fair. We couldn’t ask for a better experience. I highly recommend Zeigler in Downers | Read Full Review
    7/15/2025 12:00:00 AM | Google
  • ★★★★★ Audrey Southard
    quick courteous a s quality work - not selling you service you don’t need - practical !! | Read Full Review
    7/15/2025 12:00:00 AM | Google
  • ★★★★★ Kara Fairhurst
    Seth was wonderful! Attentive, professional! He answered all my questions. Love my new car. | Read Full Review
    7/12/2025 12:00:00 AM | Google
  • ★★★★★ Rino Pescatore
    Great service | Read Full Review
    7/12/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Mayr
    As a newcomer to the U.S. with a secure job and long-term plans here, I visited the dealership to explore buying a car. The salesperson didn’t ask about my background or situation — instead, he assumed I wouldn’t be able to afford a car any time soon. I’m not sure what he based that on, since he never even bothered to ask. This kind | Read Full Review
    7/12/2025 12:00:00 AM | Google
  • ★★★★★ Vanny ZS
    First time here and I really loved the attention, I’ve been in other dealers and they never explained the whole services like here. | Read Full Review
    7/10/2025 12:00:00 AM | Google
  • ★★★★★ Rozina Kovanda
    Excellent service | Read Full Review
    7/10/2025 12:00:00 AM | Google
  • ★★★★★ David Zito
    I went to Ziegler looking for a reliable work vehicle. I got the impression I was viewed as an inconvenience from the moment I walked in. I was ready to buy the vehicle I test drove but they wanted to play the typical used car dealership games, they also lied to me about Illinois' mandatory used car power train warranty, then when I | Read Full Review
    7/10/2025 12:00:00 AM | Google
  • ★★★★★ David Ubeda
    After speaking with Diana on Thursday (7/3), I stopped by the dealership. Unfortunately, I was mislead with their marketing tactics and their fresh start program. I now have 7 unauthorized inquiries on my credit report after my visit with Zeigler Chrysler Dodge Jeep RAM in Downers Grove. I have requested the dealership remove the | Read Full Review
    7/8/2025 12:00:00 AM | Google
  • ★★★★★ David Keener
    If I could give negative stars I would worse dealership I have ever been to. They don’t care about their customers it’s all about how they can screw you over and make the most money possible. 2nd person I know they sold a car to that was in an accident and they never disclosed it to us. | Read Full Review
    7/8/2025 12:00:00 AM | Google
  • ★★★★★ Faber Saldanha
    | Read Full Review
    7/5/2025 12:00:00 AM | Google
  • ★★★★★ Arminder Singh
    The Manger looks very dry and mean type. No value for new customer. I will never come this place to buy big Suv | Read Full Review
    7/4/2025 12:00:00 AM | Google
  • ★★★★★ Michael Smith
    I brought my 2016 Grand Cherokee in for service and it ended up needing more repairs than the jeep was worth. They offered a very fair trade in value for the jeep and I was referred to their salesperson Seth. He was amazing from start to finish. We texted in regard to exactly what I wanted and I didn’t have to go back to the dealer u | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ vince mancari
    | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Lupe Martinez
    My review is to express my significant disappointment regarding the work ethic and conduct of one of your sales associates. From my very first interaction, I felt a distinct lack of engagement from the salesperson regarding our interest in purchasing a truck. Typically, when considering a vehicle, I anticipate being asked questions t | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Karen Salcido
    | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Lyric Barkers
    I made an appointment and was told to ask for Janet and never got a chance to speak with her. I was told one thing over the phone but when I got to the dealership I was told another. Salesmen were pushy and overall just a bad experience | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Rory W
    Today June 24th 2025 I was in for replacement of my front right windshield wiper. JAYDEN PARKER was my service advisor and did an excellent job taking care of my problem. He was very professional and courteous and for that reason I will continue to come back for further service for my vehicle. | Read Full Review
    6/24/2025 12:00:00 AM | Google
  • ★★★★★ Bennett Grimm
    | Read Full Review
    6/22/2025 12:00:00 AM | Google
  • ★★★★★ Brad Brew
    Thinking of buying a Jeep Wrangler New or Used? Don’t. Just don’t. Unless you enjoy frustration, condescension, and the kind of customer service that feels like a punishment for expecting basic decency. My daughter bought a NEW 2020 Jeep Wrangler Sahara Edition, and it’s been nothing but regret ever since. Within weeks, rust and pai | Read Full Review
    6/22/2025 12:00:00 AM | Google
  • ★★★★★ ROHN Williams
    HBD 2 DJ | Read Full Review
    6/22/2025 12:00:00 AM | Google
  • ★★★★★ Melanie Discher
    I had an unexpected repair that needed to be done for my Jeep. I'm so thankful I had the opportunity to work with Mike to resolve the issue. Mike provided excellent communication regarding my the parts and labor needed.. He was easy to speak with. And seemed naturally inclined to educate with a sincere intention to help with my co | Read Full Review
    6/21/2025 12:00:00 AM | Google
  • ★★★★★ Lataira Brooks
    Thank you mark and violet for my new car | Read Full Review
    6/21/2025 12:00:00 AM | Google
  • ★★★★★ glenn joseph brophy
    I was In And Out Quickly With My Purchase Of The 2018 Hyundai Elantra. | Read Full Review
    6/21/2025 12:00:00 AM | Google
  • ★★★★★ Beau Ellsworth
    Rip-off!! | Read Full Review
    6/21/2025 12:00:00 AM | Google
  • ★★★★★ Arturo Delgado
    Got me in fast! And fixed my car and got me back on the road fast thanks again fellas | Read Full Review
    6/20/2025 12:00:00 AM | Google
  • ★★★★★ Angela Nesci
    From start to finish Don Hall was amazing, helping me over the phone to make my process seamless and efficient for when I arrived at the dealership. Customer service was second to none and I’d highly recommend the team at jeep in the future. | Read Full Review
    6/20/2025 12:00:00 AM | Google
  • ★★★★★ Dave Swaim
    Very friendly and knowledgeable staff! I shopped many dealers before arriving at Zeigler and got the best deal by far with them. Never felt pressured or hassled. I highly recommend shopping with this team, great people! | Read Full Review
    6/19/2025 12:00:00 AM | Google
  • ★★★★★ Johnny Ferrer
    Went inside and met Matt Diana and that guy was legit… straight forward and made sure I got what I was looking for… we even chatted for a bit about common interest while waiting for the paperwork to finish through… Would deff recommend Matt and then dealership | Read Full Review
    6/19/2025 12:00:00 AM | Google
  • ★★★★★ Laraven Moody
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    6/19/2025 12:00:00 AM | Google
  • ★★★★★ Black
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    6/18/2025 12:00:00 AM | Google
  • ★★★★★ Alondra Avila
    Esgar was an outstanding salesperson who made the entire car-buying experience smooth and stress-free. He took the time to explain everything thoroughly and worked hard to ensure I got the best possible deal. His patience, professionalism, and genuine commitment to making sure I felt confident in every decision truly stood out. Esgar | Read Full Review
    6/17/2025 12:00:00 AM | Google
  • ★★★★★ John D
    Express Lane crew rocks! Great customer service and always under an hour. | Read Full Review
    6/17/2025 12:00:00 AM | Google
  • ★★★★★ Robert Smith
    While Zeigler's Service Department is competent and friendly, the services themselves can be pricey. Christian Davila is the man to see in the Express Service Dept. Christian is friendly and very helpful in getting to the reason you are there! Today was a basic full synthetic oil change. The Express services include a complete ins | Read Full Review
    6/17/2025 12:00:00 AM | Google
  • ★★★★★ Chevelle Wilson
    Very welcoming and helping of getting you a car and that if you're willing to of getting a car they'll work with you as you work with them to drive off the lot with a car and keeping your car note paid of paying your car off. Thank you! | Read Full Review
    6/15/2025 12:00:00 AM | Google
  • ★★★★★ Naomi Madden
    Had a amazing experience definitely recommend | Read Full Review
    6/14/2025 12:00:00 AM | Google
  • ★★★★★ Mariah Perez
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    6/14/2025 12:00:00 AM | Google
  • ★★★★★ Mohamed Oulmane
    It seems like this dealership is not interested in selling cars. I just went somewhere else | Read Full Review
    6/12/2025 12:00:00 AM | Google
  • ★★★★★ Diego Garcia
    I was promised a 2nd car key by my sales guy and it never happened. It's been a year! Don't come here. Take your business somewhere else. | Read Full Review
    6/12/2025 12:00:00 AM | Google
  • ★★★★★ Carter Nolan
    Unethical pricing tactics. Wasted 4 hours of my time. I went to Zeigler Chrysler Dodge Jeep Ram of Downers Grove to buy a 2021 Jeep Grand Cherokee Limited they had advertised online for $22,343. I confirmed the price and avalibility by phone before coming in. After test driving the vehicle and spending nearly four hours at the deal | Read Full Review
    6/10/2025 12:00:00 AM | Google
  • ★★★★★ Chip Fisher
    I had been shopping for over a year and DJ was nice enough to put up with me. Thanks DJ for sticking with me. Chip | Read Full Review
    6/8/2025 12:00:00 AM | Google
  • ★★★★★ Carol
    Five-Star Service! I can’t thank the service department at Ziegler Chrysler Dodge Jeep enough—especially Steven and the technician who helped him (I unfortunately didn’t catch his name). They truly went above and beyond when I found myself in a frustrating situation: my driver’s license had accidentally fallen into the narrow slot n | Read Full Review
    6/7/2025 12:00:00 AM | Google
  • ★★★★★ Shana Hough
    Quick, easy and thorough. | Read Full Review
    6/6/2025 12:00:00 AM | Google
  • ★★★★★ Melinda Trentadue
    Steven was very helpful in the service department. | Read Full Review
    6/6/2025 12:00:00 AM | Google
  • ★★★★★ Sonia Bickett
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    6/6/2025 12:00:00 AM | Google
  • ★★★★★ BERNARD MENDOZA
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    6/4/2025 12:00:00 AM | Google
  • ★★★★★ Joe Bishop
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    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Rick Norwood
    Always efficient and communication is always top notch. Darren and his team know how to take care of customers . DJ took good care of us when we bought the car and was right there yesterday when we came in. This is our 3rd car here and it definitely won’t be our last. | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Kathy Slayden
    D.J. Donofrio was the best in getting us into our new 2025 Jeep Grand Cherokee! D. J. was so very helpful with my questions and had all the answers! Looking forward to working with D.J.and everyone else at Zeigler in the future! | Read Full Review
    5/30/2025 12:00:00 AM | Google
  • ★★★★★ Pete Dragovich
    Dishonest sales staff. | Read Full Review
    5/30/2025 12:00:00 AM | Google
  • ★★★★★ Darrell Seper
    Christian in oil change service was very attentive to detail and took time to answer all my concerns. Kudos to Christian and crew. Job well done. | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Frank White
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    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Chase Dahm
    Other than the salespeople, the rest of the experience was not good. First I ask for an out the door, because I was suspicious they would have extra fees. I was told it is on the way! Then I never got it. Then I got a random email from a bdc agent saying they don't give out the doors to customers within 10 miles, but then I was given | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Gail Barthel
    Did 3 small services to my car, gave me rides home and return to dealer to pick up my car. Wonderful service and exceptional staff!!! | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Richard Bussian
    Polite, courtirous, concerned, fastreport about problems, went to work & made repairs. Kept price & negotiated with my insurance. I was confident & pleased. | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Kirk Olson
    Friendly customer service | Read Full Review
    5/21/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Taggart
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    5/21/2025 12:00:00 AM | Google
  • ★★★★★ Johnny Kocher
    Christian was very knowledgeable and very professional. He had me out of service in no time. 5 star service! | Read Full Review
    5/20/2025 12:00:00 AM | Google
  • ★★★★★ Michael Diciolla
    Brought my Jeep in for service, writer was very friendly and answered all my questions. The tech who worked on my Jeep performed all services and did a excellent job. | Read Full Review
    5/20/2025 12:00:00 AM | Google
  • ★★★★★ Eva Cooper
    Excellent customer service! The car was taken back at appointment time. They are very respectful of people's time! | Read Full Review
    5/18/2025 12:00:00 AM | Google
  • ★★★★★ Nyree Adams
    Mike was our service writer and he was great. He got us taken care of right away and even provided a shuttle outside of their pick up range. 10/10 | Read Full Review
    5/18/2025 12:00:00 AM | Google
  • ★★★★★ Andy Stanislo
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    5/15/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Koncel
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    5/15/2025 12:00:00 AM | Google
  • ★★★★★ George Chiampas
    Had a good experience with the team there | Read Full Review
    5/10/2025 12:00:00 AM | Google
  • ★★★★★ Lawrence Brown
    Went in for an oil change. Was out in less than an hour. | Read Full Review
    5/10/2025 12:00:00 AM | Google
  • ★★★★★ Randall Hester
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    5/8/2025 12:00:00 AM | Google
  • ★★★★★ RJ Krempasky
    Everyone was fantastic. George in service was a great help. First time at this dealership as I am new to the area. I will definitely be back. Thank you! | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★★ Wes
    Returned to have issues with the radio cruise control and perform a recommended 5000 mile check up (tire rotation check all fluid levels etc.) along with an oil change. Gave the service writer detailed instructions including a service bulletin from stallantis regarding the cruise control issue. When I picked up the vehicle I found th | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ Tara De Son
    Bought another ride! I have to say that RJ was amazing in getting me into my new Jeep! This is my third car I’ve bought from them! They’re so helpful and actually listen to your wants and needs in the car you’re looking for! I’d give 6 ??if I could!When you’re looking for a new vehicle. Definitely go check them out! Thanks again RJ | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ C B
    Don Hall was a fantastic salesman. Both Don and Avanes David made my car buying experience a breeze! | Read Full Review
    5/4/2025 12:00:00 AM | Google
  • ★★★★★ Lisa Skubal
    | Read Full Review
    5/4/2025 12:00:00 AM | Google
  • ★★★★★ patrick lawrence
    The wonderful experience here is tremendous. The service is extraordinary. The service team are very professional and makes sure they attend to every need u have. They have already been to see me 3 times informing me on what's going on with my Truck. That's what I call service | Read Full Review
    5/4/2025 12:00:00 AM | Google
  • ★★★★★ Marta Mazurak
    It was easy and fast | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Omar Hansen
    Very disappointing experience at this dealership. Steven Avila, Service Advisor at Zeigler Downers Grove, demonstrated severely lacking customer service. When he called to inform me that my vehicle was ready for pickup — and that they couldn’t identify the issue — I asked about an error code another dealer had contacted me about the | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ kenneth friedberg
    ZIP right thu | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ shaniqua Williams
    Thank you Tubari & Janet for helping get our new truck | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ D Schoon
    Zeigler of Downers Grove did an outstanding job on ordering me my 2025 Ram 2500. Darren & Peter did a great job getting me the lowest price by over $2k from other Ram dealers in the area. Avanes also did a great job in finance he was very transparent in showing me great rates and great warranty options. I definitely will be back for | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Kris H
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    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Sue McGreal
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    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Jackie Molina
    I really recommend Zeigler in downers grove for service needs .I been getting my oil change in this location for 10 + years. What stands out about this place is the speed of service, every time I had a problem one person that i can speak highly for his professionalism is Mark at the service center always there to help and make sure | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Tony Savchuk
    Got a Ram with Cummins engine. Turbo actuator went out. This dealer told me $4600 for the part. Went to Cummings directly they sell ORIGINAL for $1400. Don't fall for $3200 markup. | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Lisi Tremble
    Came in about 2-3 weeks ago to ask about car repairs. Once I arrived, it seemed like I was being rushed to leave. The person who serviced me at the desk was “George” . I asked about car repairs and maintenance and he had an horrible attitude as if I was bothering him. He didn’t even give me a summary or a simple diagnosis of my car | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Dominick Vassos
    George and Paul were Instrumental in making sure their conversations with the warranty company benefited me, the customer first and second the dealership. They worked very closely with the adjuster to make sure I paid the least amount for the service job. | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Jordan Smith
    Had my truck towed to Zeigler in Downers Grove last weekend after it broke down. Called and they recommended a tow service, had it picked up and then was updated daily on the progress. Michael in service was fantastic and proactively reached out to keep me informed on the issues and next steps. I am very happy with the service I re | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ chandler masur
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    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Thomas Carroll
    Excellent customer service! | Read Full Review
    4/14/2025 12:00:00 AM | Google
  • ★★★★★ Greg Hefleg
    Alright building | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Nunez
    We had an amazing experience with DJ he was very knowledgeable when it came to explaining everything about the vehicle I 1000% recommend them. | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Agus
    A little less than a month ago, I went to buy a truck. I paid way too much money for it. The very next day, I took it to my mechanic just to make sure everything was okay — and it turns out it wasn’t. There are several issues, including electrical codes and a bad alternator. I returned it to the dealer to have it fixed, and all they | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Mellone
    Great service and communication! George in service has been great to work with. Communication is top notch. Speedy service! | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ AtoneChicago
    Went in for an oil change! Excellent service, friendly and professional staff! Christian Davila Went above and beyond! Highly recommend! | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ DWayne Bates
    Got my Jeep back after a month from another dealer /service department and less than 10-days driving, engine light came on it started overheating. Thank goodness I was near ZIEGLER, where I should’ve went in the first place. They quickly found the problem and considering the work needed, was pretty efficient in fixing the issue. Jeep | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ John Szewezyk
    DJ Donofrio was extremely helpful and knowledgeable about our selection of our 2025 Jeep Grand Cherokee Limited. The purchase process and financing department was thorough and efficient. We felt confident and assured with our purchase. I’ve purchased previous Jeeps here and will continue to give them my business. | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Jarrett McMillin
    Paige Moore is the best Service Director I’ve ever met. She was quick to comprehend and address my concerns with the service department issues I presented to her and rectified every issue. She went above and beyond so she has earned my return business for the service department. | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Maria Martinez
    Hello, it's the first time I come to this dealer and I found a good service, very friendly and their attention to the customer very fast and efficient, since my truck had a nail in a tire and the car repair staff attended me very well thanks to this service. | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Thomas Carroll
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    4/2/2025 12:00:00 AM | Google
  • ★★★★★ Patricia A. Willis
    Great service and clear communication. | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ Patricia Harris
    Zeigler Chrysler Dodge agents are prompt and courteous and they were done in no time! Thank you Zeigler service center | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Joe Bundy
    I have never had a great experience at a dealership until I came here. I will be returning. Thank you. | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Raymond Ristich
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    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Nadeline Salazar
    Staff was friendly and professional. They provided me with the perfect vehicle. Thank you Tubari Stewart for helping me out. | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★★ P.I. PRODUCTION#Wealth,Health,Securities
    Save yourself the money and time. Never come here. They will run your credit score down sending you information to like 50 banks. You can’t go to another car lot after this. The manager is so unprofessional. Any time a person a look in straight in your eyes and lie about being at work the next day and never shows up. Says a lot abou | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★★ Dr Paczkowski
    I purchased my new Jeep at another dealership as at the time they were the only one who had the color, options, price and gave me more than fair trade in but a light came on that was not taken seriously ( just reflashed and updated computer) and sent me on my way. The light came on again within 30 miles and I took it to Ziegler and t | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Lance Turner
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    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Sigi Naumann
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    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Lynne Sandack
    Always very helpful and friendly service. Good time line of how long things take,... | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ Bob Little
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    3/26/2025 12:00:00 AM | Google
  • ★★★★★ nicole f
    Brought in my gladiator for an oil change and a tire leak issue. I was told my tire was taken off and inspected and there wasn’t any issue. The vehicle report stated 38psi was put in all 4 tires. When I was leaving the dealership I checked the tire pressure and the tire in question had 35psi so I called to talk about it. I was told i | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ Paul Quaglia
    My wife and I have made several vehicle purchases here. They are fair, and value their customers. Don Hall, our salesperson was great at explaining options, financing and getting us to a great deal. Highly recommend! Got my new Jeep! | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ David & Monica Dirks
    Called this morning regarding a promotion on their website. First was told the promotion wasn’t on their website (see screenshot below taken while on the phone with them this morning) then was told it applied to vehicles that they have never had in stock. No further discussion or attempt to show me any other wranglers. Just basically | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Ted blaser
    Showed us a car that wasn't even detail still had water bottles in it really dirty not how I want to spend 20000 | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ tarun sri rama
    I had an outstanding experience purchasing my new Jeep from Zeigler Chrysler. From start to finish, the process was smooth, transparent, and completely stress-free. The entire team was professional, knowledgeable, and genuinely focused on providing the best customer service. A huge shoutout to Jayson, who went above and beyond to ma | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Herald Armor
    This is the second time I bought a car from this dealership, always good experience and prices, friendly service, and speedy Finances get you in and out no haggle | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Jim Salvino
    An incredibly toxic establishment... I was hired by that very tall guy 6 foot 6 inches at least, never missed a meal, deep Florida tan and sometimes looks like he could use a good scrubbing! I actually though he was head porter 1st time I met him given his sloppy demeanor and how he presents himself. Now the facts in 5 years time ou | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ why
    fast service, reasonable prices | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ L Vittori
    I highly recommend Zeigler. I went there with my Jeep for my oil change. They took my car in right away. They were very helpful and quick. Their service was great! | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Anton Yushkov
    Great service staff. Jayden helped me out quickly and efficiently with my service. Thank you | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Theresa Cruz
    Great service everytime I come to get my oil changed. Im always acknowledged when Im there and not ignored like other dealerships. | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Udochukwu Asonye
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    3/2/2025 12:00:00 AM | Google
  • ★★★★★ Donna McCarrell
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    3/2/2025 12:00:00 AM | Google
  • ★★★★★ Nas
    Helped me get in a vehicle and I like it.! Thanks Patrick and Brandi !! | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Tom Nendick
    Amazing staff all around. DJ helped put us into a fantastic and affordable truck...great staff, service and very affordable prices | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Chris Nolte
    The oil change express service was in and out. Friendly and courteous staff made for a pleasant experience. | Read Full Review
    2/22/2025 12:00:00 AM | Google
  • ★★★★★ amy roe
    Fast oil change. The tech was friendly | Read Full Review
    2/20/2025 12:00:00 AM | Google
  • ★★★★★ audry triplett
    Very professional | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Dan Hilker
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    2/10/2025 12:00:00 AM | Google
  • ★★★★★ Mark G
    Great staff and service. Staff were very courteous and helpful with their explanation of my vehicle. | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★★ Richard Fitzgerald
    Got me in right away | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★★ James Haley
    Polite and expedited service! Installed a new back-up camera - excellent work! | Read Full Review
    2/7/2025 12:00:00 AM | Google
  • ★★★★★ javier quiroz
    Why give me an appointment knowing you only have 1 diesel mechanic. I told the service advisor I have a 2020 ram 2500 diesel that had a check engine light when I scheduled my appointment.he said ok I could get you in on 2/5. So I drop it off the night before my appointment on 2/4. They call me on 2/5 to let me know they can’t work on | Read Full Review
    2/7/2025 12:00:00 AM | Google
  • ★★★★★ Brian Barnhart
    Easy check-in, friendly, and painless.... in and out in an hour for oil change, tire rotation and fluids/vehicle check! | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Jon Nadle
    Great service!!!! | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★★ Hayman Tawfeeq
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    2/4/2025 12:00:00 AM | Google
  • ★★★★★ Wayne Magdziarz
    Excellent service and follow up. Our sales person, DJ, was awesome. | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ bobbie komperda
    Very friendly and knowledgeably | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Paul Wentzlaff
    | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ EZ Money
    Bad experience | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Javier/Veronica Baracaldo
    Fast service, great people! Thanks | Read Full Review
    2/1/2025 12:00:00 AM | Google
  • ★★★★★ Ken Bilski
    Can’t say enough for this dealership. Brought my vehicle in for service. Bob the mechanic was very thorough to seek out the issue that was causing the problem. He had it repaired and had me back on the road in no time. He explained to me the problem in detail and resolution. If I could give 10 stars I would. Highly recommended and ve | Read Full Review
    1/30/2025 12:00:00 AM | Google
  • ★★★★★ J V
    | Read Full Review
    1/30/2025 12:00:00 AM | Google
  • ★★★★★ Rex Smiley
    Paul was a great help on getting my Ram fixed and back on the road. | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Joe Bruno
    Service personnel were very helpful and waiting room was comfortable. | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Michael Schmidt
    Great customer service, friendly and professional. Fixed my issue quickly with zero issues and full transparency. I’m honestly mad that I didn't buy my car from them. | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Byron Inouye
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    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Jim Cather
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    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Adrian jusino
    Mike was GREAT! Very helpful and knowledgeable. | Read Full Review
    1/23/2025 12:00:00 AM | Google
  • ★★★★★ Mary Ozment
    Nathan was great in helping me at my service appointment yesterday. I highly recommend Ziegler of Downers Grove. From the sales department to service, the staff are professional and top notch in customer service. | Read Full Review
    1/23/2025 12:00:00 AM | Google
  • ★★★★★ Philip Nuger
    I visited the service department for a warranty repair on the rear liftgate latch of my Pacifica. I called on Monday and was able to obtain an appointment for the next day. Another dealership could not accommodate me for almost two weeks. I arrived late for my appointment time. Still I was greeted promptly and professionally. Nate, m | Read Full Review
    1/22/2025 12:00:00 AM | Google
  • ★★★★★ Lanera Sallie
    Very nice experience at Zeigler Chrysler Dodge Jeep Ram of Downers Grove. The service was prompt, and thoroughly completed. Also, received free multi check of all wear items, belts, hoses, brakes, etc. This Dealership also has a nice waiting room with a variety of coffee and hot chocolate. | Read Full Review
    1/22/2025 12:00:00 AM | Google
  • ★★★★★ Abbey Wilkins
    This dealership operates in bad faith, and is ultimately a scammer. Advertised prices mean nothing. They will add on every feature and adjust the price in any way possible, so that when you are ready to pay the amount has been inflated by 5k or more. The lack of transparency and manipulation is astounding. I would not recommend doing | Read Full Review
    1/22/2025 12:00:00 AM | Google
  • ★★★★★ Wayne Thomas
    In location experience is very good. Always helpful, courteous. We arrived with our currently leased vehicle and walked out an hour later happily driving our new lease. RJ, the very friendly, knowledgeable, professional and courteous sales person is awesome! | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ Paul Geralds
    Brought my 2023 Lease RAM 1500 in for Two (2) Recall Notices received from Stellantis. Both dropping off & picking up next day were handled professionally by Steve in the ZIEGLER Service Dept. Was done in a few hours. | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ Mark Burke
    My sales person Jimmy was fantastic. He and the rest of the Ziegler team worked hard to make the deal work for us both. I highly recommend them if you're interested in purchasing a Jeep. | Read Full Review
    1/19/2025 12:00:00 AM | Google
  • ★★★★★ Tony Johnson
    Obtained a car for my son there - no stress and no pressure. Very smooth deal all around. Highly recommended! | Read Full Review
    1/16/2025 12:00:00 AM | Google
  • ★★★★★ Ahad Shareef
    Went to have my car serviced for issues in September of 2024. I’m leaving this review 3 months later because I’ve had another issue for the last month but no time to get the car in to the shop. Last time, the car was at the dealer being repaired for over three weeks. These guys don’t know how to be proactive in scheduling and orderin | Read Full Review
    1/16/2025 12:00:00 AM | Google
  • ★★★★★ Ray Bement
    This was by far the easiest vehicle purchase I’ve ever done. I lost my job a few months ago and am back to work now but left with all kinds of credit issues. Everyone was supportive and got me in an amazing 2023 vehicle much better than I ever imagined….i drove 2 and half hours and got my new car. It has and was a great experienc | Read Full Review
    1/13/2025 12:00:00 AM | Google
  • ★★★★★ Ayanna Smith
    I've taken my car to two different auto shops and neither were able to figure out the issue. Zeigler was my 3rd stop and they diagnosed and fixed the issue right away. Thank you so much Zeigler! | Read Full Review
    1/10/2025 12:00:00 AM | Google
  • ★★★★★ JD
    Good service. Great employees. Very good value. | Read Full Review
    1/10/2025 12:00:00 AM | Google
  • ★★★★★ Reinaldo Orozco
    Horrible Dealer the absolute worst buying experience!! Do Not waste your hard earned money and valuable time with any Ziegler dealer like I did, this past summer 07/2024 I purchased a used 2018 Subaru Wrx with 69k miles when I first took the vehicle home I noticed a antifreeze leak right away, then the charging ports did not work t | Read Full Review
    1/10/2025 12:00:00 AM | Google
  • ★★★★★ Esther Kasten
    Joe Las was helpful, informative and down to earth friendly. It was the first time buying a used car was actually a pleasant, no pressure situation. | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ John Curin
    Courtesy, ,expediency, Frequent updates to problems and costs. | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ MDtrans Safety
    | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ Mike Cwiakala
    Quick and easy | Read Full Review
    1/8/2025 12:00:00 AM | Google
  • ★★★★★ G man
    They were friendly and a pleasure to do business with would recommend | Read Full Review
    1/5/2025 12:00:00 AM | Google
  • ★★★★★ William Jackson
    | Read Full Review
    1/3/2025 12:00:00 AM | Google
  • ★★★★★ Rickey Ballentine
    | Read Full Review
    1/3/2025 12:00:00 AM | Google
  • ★★★★★ matt sproch
    After having a horrible experience getting my car repaired at another dealer I came here. They not only fixed my safety recall but found two more recalls they fixed. Easy to work with and a nice service area. | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ Armando Radilla
    Christain at services was phenomenal… made me feel welcomed and told me about promo deals. Got a great deal on my oil change and a future oil change. The service was fast and efficient…. Very pleased. High recommend this dodge dealership. | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ Gregory Carriglio
    Great I have a good rapport with the service department. The manager Paul is great. Takes care of all my needs. Thank you. | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ Ifeanyi Okonma
    The customer service that I always receive at Zeigler Jeep of Downers Grove is very consistent. The employees are always nice, and very helpful. Additionally, any repair that I may have are always remedied in a timely manner. | Read Full Review
    12/29/2024 12:00:00 AM | Google
  • ★★★★★ Ozuru Ukoha
    | Read Full Review
    12/28/2024 12:00:00 AM | Google
  • ★★★★★ Celestino Martinez Jr
    | Read Full Review
    12/28/2024 12:00:00 AM | Google
  • ★★★★★ Mandy Eng
    Came here in May 2024 because I was interested in their 2021 Mazda CX-5 Touring listed for $22,244, with 25k miles. My car dealer was RJ. When I sat down with him to talk about the out the door price, the advertised price jumped to 28k. If I recall, from the many fees he tried to tax me with, he tried to sneak in a "destination fee" | Read Full Review
    12/26/2024 12:00:00 AM | Google
  • ★★★★★ Wynder Henry
    Very Professional. They are very efficient . Schedulers for future appointments did nice job. Addressed all my concerns. They are the best. | Read Full Review
    12/24/2024 12:00:00 AM | Google
  • ★★★★★ Dan Hannon
    Always great service. Everyone is very helpful. | Read Full Review
    12/24/2024 12:00:00 AM | Google
  • ★★★★★ John Rodi
    DJ was great! | Read Full Review
    12/24/2024 12:00:00 AM | Google
  • ★★★★★ Batyr Mantyyev
    Terrible experience and zero customer service—avoid this location! | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ john shannon
    I choose to have my vehicle serviced at Ziegler Downers Grove, because of their proximity to my offices. They maintain the history database of a service record to my vehicle. | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ Jesus Cervantes
    Willy was amazing highly recommend! Helped my parents get into a new vehicle and since he spoke Spanish as well there was no language barrier. Recommend everyone to ask for Willy for the best deal and quick service! | Read Full Review
    12/17/2024 12:00:00 AM | Google
  • ★★★★★ Ronald Scales
    | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ Michael Simko
    | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Ronald Scales
    | Read Full Review
    12/8/2024 12:00:00 AM | Google
  • ★★★★★ Nykiel E (Mr 420)
    | Read Full Review
    12/7/2024 12:00:00 AM | Google
  • ★★★★★ MaryBeth Lynch
    Zeigler CDJR of Downers Grove always takes great care of my Jeep every time I bring it in! They have convenient appointment times and everyone is friendly and accommodating. I brought my Jeep to a different dealership 4 times and that place would not help with an issue I was having even though I have a great warranty. Zeigler got my | Read Full Review
    12/7/2024 12:00:00 AM | Google
  • ★★★★★ James Haley
    Polite and expedited service! | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ Maria Legg
    Greatly disappointed in service. It's been nearly 2 months and hearing several excuses on why vehicle not fixed. | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ Victoria B
    Thumbs up! Nice people! | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Eric Delgado
    I can't in for warranty service on my vehicle. My service advisor was Steven, he was excellent. He did his best to move my claim along to get my vehicle serviced as soon as possible and returned to me. He was very communicative and provided updates regularly on the status of my vehicle. When my vehicle was ready, picking up the ve | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Flex Peña
    Zeigler took care of me and made the process so smoothly! I was in good hands and made everything understandable and clear. | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Michael Blanchard
    I had a fantastic experience at Zeigler CDJR! The team was welcoming, knowledgeable, and truly cared about helping me find the right car. I never felt rushed or pressured, and they made everything simple and straightforward. I left with a great car and a smile on my face. I’ll definitely recommend Zeigler CDJR to friends and family! | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ G4 Detail
    Greatest experience!! I had an amazing experience at Zeigler Chrysler Dodge Jeep Ram of Downers Grove. The staff was friendly, knowledgeable, and caring. They made the entire process-from test drive to financing-completely easy. I felt valued and informed every step of the way. Highly recommend for a stress-free car buying experience | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Donna Dickens
    Took my Jeep in for and oil change and was out I 25 minutes Thank you | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Nolan Porter
    I walked in and DJ Donofrio was super helpful. He was no pressure make sure it works for you. Making me feel fully customer first. Hands down if you go here make sure you work with DJ. | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ JAYDEN CARADINE
    5 Stars - Excellent Experience! I recently purchased a vehicle from Zeigler Chrysler Dodge Jeep Ram of Downers Grove, and I couldn’t be more pleased with the entire experience. From the moment I walked in, I was greeted by a friendly, knowledgeable team who truly cared about my needs. The sales staff, was patient and answered all of | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Nabeel Rangoonwala
    I had an outstanding experience at Zeigler Chrysler Dodge Jeep Ram of Downers Grove! From start to finish, the staff was incredibly friendly, knowledgeable, and attentive. They made the entire process effortless and transparent. I truly felt valued and well-informed throughout the entire experience. If you're looking for a hassle-fre | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Robert Jones
    Thank you for a wonderful experience The salesperson was exceptional. Customer service was great and was able to put me in the car that I wanted for a very reasonable payment. I couldn’t recommend a better place. | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Sam Camacho
    I had an amazing experience at Zeigler Chrysler Dodge Jeep Ram of Downers Grove. The staff was friendly, knowledgeable, and never pushy. They made the entire process—from test drive to financing—completely seamless and transparent. I felt valued and informed every step of the way. Highly recommend for a stress-free car buying experie | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Samuel Camacho
    Zeigler Chrysler Dodge Jeep Ram of Downers Grove had exactly what I was looking for, and their customer service was outstanding. The sales team was helpful and professional, making the entire process smooth and enjoyable. Their follow-up after the purchase showed they truly care about their customers. Great dealership all around! | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Joe Las
    Thank you for a great experience at Ziegler Downers Grove. My sales person was on point great communication and found me the perfect vehicle at a great price well under my budget. I appreciate the effort by the entire Ziegler team. | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ jacob michel
    This is my third vehicle form this place and every time I visit the dealership I’m being given nothing but exceptional service and amazing attitudes. Job well done thank you a lot for making this as seamless as possible. | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Sharbel Sadek
    Came over with a friend of mine to look at a RAM 1500 and when we got there we were welcomed by one of the salesman who showed us the truck and was genuinely patient and very informative.. Great overall experience. | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Craig Borkovec
    DJ was great to work with, most of which over phone calls to find the car I was looking for and price out quotes. Really quick in/out process when I went to pick it up. Highly recommend working with him. | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Gina Baran
    Excellent customer service | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Angela Bailey
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    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Pecora
    Wanted to get an express oil change so I signed in online. They said come by in 20 minutes. I pulled up a few minutes early and got the strangest look from a service tech who said it was 2 hours until the oil express could change my oil. Besides what was in the bays there was one car ahead of me that had all new tires being put on. I | Read Full Review
    11/29/2024 12:00:00 AM | Google
  • ★★★★★ PL 23
    Great customer service fast and easy service they keep in contact with you about your vehicle when being serviced they also recommend if anything else should be replaced or not. By far one of the better experiences I have had. | Read Full Review
    11/28/2024 12:00:00 AM | Google
  • ★★★★★ John Armbrust
    This Dealerships service writers are top notch David is my go to guy there for that. My salesman went the extra mile to help me purchase the truck I wanted. Darren was the perfect salesman. | Read Full Review
    11/27/2024 12:00:00 AM | Google
  • ★★★★★ Susan Fasse
    The salespeople and the service department are knowledgeable , helpful and polite . They take their time to explain the cars and/or repairs that need to be made . I appreciate the professionalism . | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Haley Pritchett
    I inquired about a 2021 Dodge Charger that they had for sale for $23,990. I was only interested because it was lower price for lower miles. They said they would work with my budget. I asked how much it would be for me to come from Lafayette, IN that night to buy it outright, cash in hand. They said $30,898. I said not for a car you h | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★★ Kyrsten Shockey
    Had a great experience here recently everyone was super helpful! | Read Full Review
    11/20/2024 12:00:00 AM | Google
  • ★★★★★ Dale Patti
    Always courteous as well as professional | Read Full Review
    11/20/2024 12:00:00 AM | Google
  • ★★★★★ David Janevski
    SCAM ALERT!!!!!! One of the worst experiences ever!!!! Posted Pacifica for 24k online, I went in to see it and was ready to buy, and I wasn't even going to negotiate the price down because I liked the car... Sales person ESGAR MURILLO, comes in with out the door price at 34300$$$. He went 10k over posted price, and trying to charge 2 | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Wendy Giardina
    Very nice dealership, accurate pricing and prompt service! | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Laura Luoma
    I was interested in a used vehicle. Called the dealership and spoke with a salesperson to ensure the vehicle was still available, was told that the vehicle was in fact still available. Drove an hour and twenty minutes only to find out that the vehicle was sent out to Honda. Bait & switch! So, frustrating and aggravating to be deceive | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Abby Amos
    Customer Service is Top Not there. Ask for Don Hall and tell him Abby sent you! | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Tyler Leon
    | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Ryne
    Saw price online. Came in and they tried giving me just a random price 3-4k more.. then when I said something they came up with random fees… 1500 for a vehicle inspection when they got it. Mind you the rear window on the truck wasn’t working.. so that inspection went well. And then 2k for a lo jack… which I didn’t want, or need. Wh | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Ron Comerford
    My first visit to Ziegler for maintainence service on my new Jeep Wrangler that I bought from a different dealer was AWESOME! They accepted the "Jeep Wave" free maintenance deal, checked for recalls and got the service done in less than an hour. Then, they fit me in for extra work / software download while I was there. It took an | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Leon Busboom
    Nathan and Don were very professional and helpful. Good customer service. Thank you. 11/5 visit. Everyone is always very friendly and helpful. Especially Mike in quick service. I expressed my appreciation to Paige, service director. Yhank you. I'll be back | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Paul Edwards
    Came in for oil change. Inspection found a couple items that my service records showed were due. Knocked it out quick and I was on my way. | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Knikita Martin
    Michael in Express was excellent!! Thank you for excellent customer service at this location | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Salvatore Fasano
    Special thank you to Paul the service manager over there at Ziegler Downers Grove. He had my car for several weeks but was very persistent to find the issue. Happy to have my car back now and it’s operating optimally. I will certainly go back to Paul at Ziegler if I have any other issues. I couldn’t be more thrilled and excited to dr | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Albert ridgeway
    DO NOT ADVERTISE A VEHICLE FOR $23000.00 CLAIM THERES A ADD ON OF $8000.00 NOW THE PRICE THE CAR IS $31000.00.LOW JACK ADD ON!! MIND YOU I WAS APPROVED FROM A BANK ALREADY! THE VEHICLE WAS A 2023 DODGE CHARGER WHITE AS THEY SAY RETIRED LOANER CAR!! BAD BUSINESS PRACTICE | Read Full Review
    11/2/2024 12:00:00 AM | Google
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