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Oxmoor Chrysler Dodge Jeep Ram, LLC

Oxmoor Chrysler Dodge Jeep Ram, LLC

★★★★★(272)read reviews
4520 Shelbyville Rd, Louisville, KY 40207
(502) 403-2666 Ask About Our Service Specials!

Service Hours

Mon: 07:30 am - 06:00 pmTues: 07:30 am - 06:00 pmWed: 07:30 am - 06:00 pmThur: 07:30 am - 06:00 pmFri: 07:30 am - 06:00 pmSat: 08:00 am - 02:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Oxmoor Chrysler Dodge Jeep Ram, LLC

Oxmoor Chrysler Dodge Jeep Ram, LLC is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Certified Technicians

Call (502) 403-2666 today to schedule your next appointment.

Our technicians at Oxmoor Chrysler Dodge Jeep Ram, LLC are ready to help you!
Business Link Logo

Oxmoor Chrysler Dodge Jeep Ram, LLC is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Oxmoor Chrysler Dodge Jeep Ram, LLC today at (502) 403-2666 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Bryan Glover
    Had a great experience with Oxmoor CDJR, Paul Miller was our salesman and it was a very laidback, easy transaction. Would definitely recommend Paul Miller and Oxmoor CDJR. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Austin porter
    My wife was looking for a Jeep Grand Cherokee L so we had been driving around the local jeep dealers seeing what they had to offer. After a bad experience at another local dealer we made our way to Oxmoor CDJR where we were greeted and introduced to Nate Johnson. Nate truly made the experience great he had a great attitude wasn't pus | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Shelia Young
    Deleted my previous review after dealing with the service department. Absolutely horrible if they have to do anything that's under warranty! They WILL NOT fix anything they can't charge you for! Jeep needs to stop putting these fancy ass features on these vehicles if your dealerships won't honor the warranty. Purchased this Grand | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Terry Terrance
    Easy in and out experience. Alex Mack-Crittendon was great to work with. Able to answer any question we had and willing to negotiate. | Read Full Review
    5/21/2025 12:00:00 AM | Google
  • ★★★★★ Brian Wallace
    | Read Full Review
    5/21/2025 12:00:00 AM | Google
  • ★★★★★ Brian Wallace
    | Read Full Review
    5/21/2025 12:00:00 AM | Google
  • ★★★★★ Charles Metcalf
    We had a very pleasant experience at Oxmoor! Our salesman, Nate Johnson was very friendly and a pleasure to work with. All the staff was very helpful and friendly and no pressure. | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Randy Kinder
    We purchased a used car from Oxmoor Chrysler for my elderly mother. We worked with Alex Persful and he was AMAZING!! One of the VERY BEST car buying experiences we have ever had. From start to finish and even beyond competing the purchase, Alex was attentive, kind, patient, informative, and stellar all around. While based in souther | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★★ rkcello
    We purchased a used car from Oxmoor Chrysler for my elderly mother. We worked with Alex Persful and he was AMAZING!! One of the VERY BEST car buying experiences we have ever had. From start to finish and even beyond competing the purchase, Alex was attentive, kind, patient, informative, and stellar all around. While based in southern | Read Full Review
    5/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ javi Zuaznabar
    The best place for buy a new car ?? | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ Josh Davis
    Paul Miller & Co. over at Oxmoor CDJR made the car buying process incredibly easy, fast, and relaxed for me. Upgrading a vehicle for an expanding family never went so simply!! Highly recommend you come see them for all your car buying needs!! | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Bryan Welsh
    Paul Miller and Darlene Crutcher are the best. What a great experience. Will definitely be back. | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Kali Shelton
    The guys I worked with were absolutely amazing! So helpful, and really good at their job. 100% recommend | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Nathan Wolz
    Paul Miller was extremely helpful. Thank you! | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ William Ritchie
    Great service department | Read Full Review
    4/27/2025 12:00:00 AM | Google
  • ★★★★★ Chris Logsdon
    Excellent service and a painless car buying experience. Paul Miller was incredibly helpful and a pleasure to work with. Thank you! | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Trevor Lindsay
    Had a very unprofessional exchange at this dealership with Mr Miller in the service department. Very rude and had to go to management on him. Was told some very nasty things involving some paper work that I will not put on here. The manager said he would take care of it and was very nice and professional about the transaction. Everyo | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Alison Suell
    Great experience! Literally everyone we talked to was nice, low pressure, and very helpful. We worked with Alex and he was great. Would definitely buy from Oxmoor again. Love my new car! | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ William Addison-Newman
    The sales team was amazing. Process was the fastest and easiest I have ever used to purchase a car. They didn't have what we wanted on site but Tracked it down and had it ready in 3 days. Jimmy our sales agent was great and we will use him and the team at Oxmoor for our next vehicle purchase. | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Dale Perry
    Very easy purchase. I do recommend. | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Carlos
    Excelente trato y cervicio y muy buenos carros | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ jeffmcqueary
    Team was very courteous. The paperwork transaction took less than an hour and vehicle was prepped and ready to go. Thanks for the great experience. | Read Full Review
    4/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ jeffmcqueary
    David Rivera was great to work with as a sales representative. Paperwork process was quick and easy. | Read Full Review
    4/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jerry.grant
    Robert was extremely helpful and courteous. He made the buying experience easy. I would recommend visiting Oxmoor Dodge to anyone looking for a truck. | Read Full Review
    4/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ A
    S/o to Alex P for making me feel seen as a customer and assisting me. Great customer service keeps the business going | Read Full Review
    4/13/2025 12:00:00 AM | Google
  • ★★★★★ Danny Hutchinson
    Paul Miller was great helping us get into our new car. Highly recommended | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Nathan Goss
    Paul Miller does a great job getting you into the car or truck you want and always makes sure the deal is right! | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Osmany Espinosa Castillo
    Excellent attention | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Holly Goodlett
    I had a great experience with Paul Miller at Oxmoor Chrysler. Everyone was super nice but at the same time, not too aggressive or pushy. I would definitely do business with them again. | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Petra McGinnis Armstrong
    I do not recommend buying a vehicle from this place AT ALL. We recently bought 2 vehicles, at the same time. We received the tags for one vehicle but not the other. When we asked why, we were told that we needed to pay the tax on one of our trade-in vehicles before the State would issue a plate. (Keep in mind - WE had to reach ou | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Petra McGinnis-Armstrong
    I do not recommend buying a vehicle from this place AT ALL. We recently bought 2 vehicles, at the same time. We received the tags for one vehicle but not the other. When we asked why, we were told that we needed to pay the tax on one of our trade-in vehicles before the State would issue a plate. (Keep in mind - WE had to reach out wh | Read Full Review
    4/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ Johnson Johnson
    I traveled from South Carolina to Kentucky to purchase a 2021 Ram 1500 Longhorn Limited. From the moment I inquired about the vehicle, Alex P. answered every text and phone call to ensure I had all the information I needed before deciding to travel. He picked me up from the airport and ensured I had a smooth experience. I was a littl | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★★ Shelia Young
    Bought a Jeep Grand Cherokee and they have taken good care of me so far! No complaints yet!! They do however need to check EVERYTHING before selling a vehicle as "certified"!!! | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Unger
    !!!WARNING!!! Listen to reviews. I wasted 2.5 hours to drive there, 2.5 hours back, and 1 hour there. Do not believe prices online. After seeing a price online, and emailing about it, I proceeded to pack the family up to go buy a car. To my disbelief when the sheet was placed in front of me, it was 10K+ more than I expected. There w | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Trent Zee
    Paul Miller sorted me out with a new vehicle in just 2 days time when I thought no one would approve me. Thank you Paul! | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Shelia Young
    Bought a Jeep Grand Cherokee and they have taken good care of me so far! No complaints yet!! | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Omar Elbita
    | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ Teshia Gallagher
    Very terrible experience. Not courtesy and they lie through there teeth about vehicle pricing. Purposely do it to get you through the door. To make it worse they make you feel Like you’re the one that is stupid and wrong. | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ Jim Hardman
    My wife and I bought a used 2023 Jeep Compass from Alex. We went to several other dealerships and did not receive the customer service we expected. Alex was by far the most knowledgeable and friendly sales associate we dealt with. Alex and his team got us the monthly payment amount we needed, and made the whole process quick and pain | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ Chris Demaree
    | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★★ Lisa Roehrs
    Our salesman Robert was great! Very knowledgeable and professional. He went above and beyond to help me find the truck I was looking for! | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ greenwell0626
    Friendly service knowledgeable about vehicles as his customer nothing seemed to matter except his full attention to us | Read Full Review
    3/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ Dayana
    My bueno servicio siempre te ayudan acorde de lo q necesites te ayudan a salir con un buena negociación me siento muy emociona agradecida y feliz | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ jessie Solinski
    I was shopping on CARFAX and found a 2024 jeep gladiator rubicon that oxmoor cdjr had listed. The list price was $34,956 My wife and our 2 kids loaded up our jeep the next morning, because they were closed by the time I saw the add. I called at 9am when they opened, while we were on our way to the dealer. (We live near Indianapolis I | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Rocco Cordaro
    Not to be confused with the other Oxmoor dealerships, this one has a team that stands out significantly more professionally and personable. Very happy with my purchase and service. | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ Lauren Shemwell
    Great experience purchasing a car with Paul Miller! He made the whole process easy and stress free! | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ rocco.cordaro
    Oxmoor CDJR is not like the other dealerships associated with Oxmoor. The team was really reasonable to work with. No gimmicks, no fancy language. Just facts, information and some fun personal stories. I couldn't be happier with my purchase. I would absolutely return here to purchase a new vehicle. | Read Full Review
    3/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jenni Ridge
    I purchased this vehicle from this dealership in 2019 thought I would have stayed a loyal customer if it weren't for a horrible experience with your service department, and quite frankly the ownership/management that made the decision to abandon their customers. My Jeep started to develop paint bubbling on the doors and hinges. Muc | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Alexis Harthill
    It was a nice buying experience! I bought a 2024 Jeep Grand Cherokee Limited ! I traded a 2020 Toyota Highlander and the prices were fair! | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Stephanie Gordon
    I wouldn’t recommend Oxmoor Jeep to anyone. I purchased a brand new 2024 Jeep grand Cherokee L and the service department has been a nightmare. There is a recall on my car and I have an oil service scheduled on a Saturday. They will not do the recall repair while my car is there for the oil change. They say it has to be brought durin | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Michael Dinkins
    | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ dleefan1
    Paul Miller was amazing and got me the best deal. Thank you Paul for taking the time to show me everything. Darlene in finance was the best. I was in and out of her office within 15 minutes of closing the deal. | Read Full Review
    2/21/2025 12:00:00 AM | DealerRater
  • ★★★★★ TOPTIER
    Amanda was incredible and super easy to work with!! best experience ever | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ C
    Poor service and bad attitudes. | Read Full Review
    2/13/2025 12:00:00 AM | Google
  • ★★★★★ JP Pullens (Polaricebear)
    JacQuan Presley was really patient and helped us get into what we wanted. Tyler Stevenson was helping us find lenders and gave us good rates. Darlene Crutcher did her magic like last time I wouldn’t go anywhere else. If you’re looking for a vehicle this is your team they are amazing and didn’t try to push things on me I didn’t ne | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★★ Larry Thomas
    Very excited about my brand new 2025 Ram Lariat I purchased from Paul Miller, he delivered excellent service. Highly recommend | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★★ Trent Mossbrucker
    | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ David Horrar
    Great experience, Great salesman Mr.Paul Miller. Love the new Jeep Wrangler. | Read Full Review
    2/7/2025 12:00:00 AM | Google
  • ★★★★★ Dave DeVincentis
    Paul Miller was extremely helpful in our search for a new car. His knowledge of features and selections was extraordinary. Do yourself a favor and look him up when you go there. | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Holly Koch
    Paul Miller was amazing to work with buying our used vehicle! He was friendly, efficient, not pushy, and personable! We are so excited about our car and would definitely work with Paul again :) | Read Full Review
    1/30/2025 12:00:00 AM | Google
  • ★★★★★ Bryan S
    Paul was incredibly friendly and helpful, and he went above and beyond to assist me. | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ HE3
    Everyone I dealt with was friendly, cooperative, helpful and eager to please. I bought a terrific car and had a great experience. | Read Full Review
    1/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ Nathaniel Wilkerson
    | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★★ kevin.hilton11
    Svc Dept Lacks Professionalism(John)Will choose another Dodge Dealer to svc my vehicle, disrespectful to Veterans! | Read Full Review
    1/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ Ace Freeman
    Very good team at Oxmoor. Got the job done better than I could have hoped for!! | Read Full Review
    1/23/2025 12:00:00 AM | Google
  • ★★★★★ Kate B
    I love the staff here at OCDJR. I have been shopping here for years. The finance lady was delightful and a joy to work with. That being said, I'm not 100% convinced I got the best deal for the purchase I made. I didn't look at the total break-down of charges until I got home, only my bottom-line payment I could afford- which is what | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ Dean Tomes
    Ok terrific experience with the dealership on some repairs on my Jeep. 3 to be exact and they had it diagnosed and ordered parts, repaired and back to be A DAY EARLIER than expected!! They have turned the corner I feel in communication and listening, I’m very happy!! | Read Full Review
    1/19/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Page
    Great salespeople, financing was very fast and Paul was super reassuring. Would definitely buy a vehicle here again. | Read Full Review
    1/16/2025 12:00:00 AM | Google
  • ★★★★★ Scott Eberle
    Great working with Keenan B. - we had a smooth and professional experience and would highly recommend. LOVE my 2022 Jeep Wrangler! | Read Full Review
    1/10/2025 12:00:00 AM | Google
  • ★★★★★ m.deering2
    Darlene and Nate our sales guy were great! We thank them and the finance manager who helped us greatly get the vehicle we wanted. | Read Full Review
    1/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ Britney Hernandez
    Alex Mack- Crittendon & Paul Miller were great sale associates, very patient and understanding! Thank you! | Read Full Review
    1/3/2025 12:00:00 AM | Google
  • ★★★★★ Robert Stephens
    We had recently purchased a 2024 Jeep Wagoneer from a dealership out of state and drove it home. A few weeks later we experienced a serious safety issue with the power steering. The steering wheel locked up and the display simply stated that power steering was unresponsive and not available. We had to tow the vehicle and get it to | Read Full Review
    12/28/2024 12:00:00 AM | Google
  • ★★★★★ beau adams
    They were great to deal with | Read Full Review
    12/24/2024 12:00:00 AM | Google
  • ★★★★★ Amanda Miranda
    Worst place ever, don’t go there, they are scammers. Paid 2500 dollars for them to fix my car and they didn’t fix it and made it even worse | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Angela
    I had a wonderful experience here buying my Jeep. Alex was so personal, professional, and just truly genuine. We really enjoyed working with him. Very thorough and very knowledgeable about my vehicle. Please go see him if you’re looking for a new automobile. I also can’t forget about Tyler the negotiator lol, and the finance director | Read Full Review
    12/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jeremy Curran
    Love these guys - easy to deal with and overall excellent service experience. | Read Full Review
    12/9/2024 12:00:00 AM | Google
  • ★★★★★ Robin Conway
    Overpriced. | Read Full Review
    12/9/2024 12:00:00 AM | Google
  • ★★★★★ Marcus Tweed
    I cant even put into words how amazing of a job Alex and Darlene did to get me my dream car in my budget with extended warranty coverage. They truly will work with you here to help get you into the vehicle you're after! | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Michael Tinsley
    Just a little thing about Oxmoor Chrysler St Matthews Louisville. I took my 2018 Chrysler 300s to them because the passenger side headlight was out, I needed to drive it for Thanksgiving so I had to have it done. A very nice lady named Amanda came out and was apologetic when she told me that Chrysler was going to charge over $500 jus | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Larry Bisgrove
    Great support | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ William Arthur
    Excellent customer service in the service Dept. was surprised how fast it was, my dealer in California always took 4 to 5 hrs and Amanda Sheets was a pleasure to work with very very knowledgeable | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Willanta Washington
    I love taking my car here because they do good work. There are a several things I don't like, 1 is not being able to speak to anyone, my communication was via text only. Each time I tried calling, no one answered but I received a text shortly after. Another thing I don't like is they keep your car for the longest, I had my car to | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★★ Brian Welsh
    | Read Full Review
    11/18/2024 12:00:00 AM | Google
  • ★★★★★ Dario Ayala
    Adam was very helpful and polite! I did oil change and a check levels! | Read Full Review
    11/18/2024 12:00:00 AM | Google
  • ★★★★★ ANT DAVIS
    Quick courteous service | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Jeremy Couture
    I went in for a routine oil change this week and I was amazed at the level of service I received. Amanda in service greeted me and went above and beyond to make sure my concerns were addressed and took great care of me. The service was fast and efficient and I was back on the road in about 45 minutes. Tires rotated, filter and oil | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Moorhead
    We were overwhelmed with the service at the Oxmoor Chrysler dealership in Louisville, KY. The manager, Tim Robbins, was honest and exceeded expectations when repairing our Ram truck. We feel very satisfied with the results and the care shown to us with complete confidence. | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ SKYLINE GTR34
    HORRIBLE EXPERIENCE! YOU CAN NOT CALL THE SERVICE CENTER BECAUSE NO ONE IS THERE THE ANSWER SO THAT IT GOES TO AN AUTOMATED MESSAGE BECAUSE THEY WANT YOU TO TEXT THEM ( THE TEXT DOES NOT GO TO A PHONE, IT GOES TO A COMPUTER AND THEY RESPOND WHENEVER THEY FEEL LIKE IT). I HAD TO CALL SALES DEPARTMENT AND HAVE A SALES REP GET THEIR MAN | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Fleet
    The Service agent, Adam, was very helpful and explained everything I did not know about my hybrid. | Read Full Review
    11/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Bluegrass
    The Service agent was very helpful and communicated with me throughout the entire process. She gave honest answers | Read Full Review
    11/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Carolyn Carrasquillo
    Adam the service adviser went above and beyond. He was amazing, very friendly, helpful and informative. | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Kacey Perkins
    The service department was great. Josh was wonderful took care of my every needs, in every way possible. Will not be taking my vehicle any where else. | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Reg W
    Walked in the dealership and I walked out super happy. Alex and his management did an excellent job getting me in and out of the dealership. I can’t wait until my wife is ready for her new car. We will be back. | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Dawn and Marty Cundiff
    | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★★ Royce
    Great service and extremely friendly staff. Made the process very smooth and easy transaction through the process | Read Full Review
    11/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mary Craig
    | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ princessnessy021900
    Completed oil change and didn't place new mileage sticker on the car so that I could know when my next visit is due. Oil attendant kicked items around in my car. Receptionist is unfriendly and very rude! No customer service skills | Read Full Review
    11/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ JoyBdambros
    My truck has been serviced at this dealership several times and each time has been more than just pleasant. Adam, the service manager is personable yet professional and I have no idea how he keeps up with all he does because I have continued and quick responses to all my text and continued updates and fast service even, when parts ar | Read Full Review
    10/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ RH Whitten
    Paul Miller our sales man went above and beyond! :) | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Lauren Shaefeer
    | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ vtlush
    Went out of there way to work around my complicated work schedule, and completed the service in the time they said it would. First time dodge owner, and not disappointed. | Read Full Review
    10/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ mkaniff
    I truly felt valued and respected during my visit to Oxmoor CDJR. Alex Mack-Crittendon welcomed me upon arrival, offered me coffee or water and guided me to his desk to listen to my needs. Once my vehicle was decided upon, Alex took me on a test drive and secured a great deal for me. Overall a great experience from Alex in sales to t | Read Full Review
    10/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Denise Remeto
    I had a great experience my salesman Keenan Buie was very knowledgeable which I appreciate since I had a lot of questions! I bought a 2024 Hybrid Pinnacle van. I have bought many new cars and worked with lots of salesmen and seriously Keenan is the best! | Read Full Review
    10/27/2024 12:00:00 AM | Google
  • ★★★★★ mabradle
    Was excellent working with Keenan, he was my sales person Was excellent working with their finance department, she was amazing | Read Full Review
    10/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ hrsbowl01
    They were very helpful in getting our van fixed. It is our only vehicle , it is a handicapped van. | Read Full Review
    10/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ wayne tuckson
    My service advisor, Amanda, kept me informed every step of the way and effectively communicated the issues and solutions as they were identified. The constant communication allowed for me to make informed decisions. I was very pleased with the service that was performed. | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Sdearing2
    Very friendly service and on schedule delivery My only negative is the tightness of their parking lot | Read Full Review
    10/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jeremy Curran
    Awesome experience!!! They made it so easy to purchase. | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Nick Bashir
    We had a recall service and everything went smoother than we ever expected. The receipt, the treatment and the respect were outstanding. | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Davina Austin
    Alex was great to deal with. They were upfront with all fees. | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ annabilinski
    i would like to say thanks for doing my oil change today it was very speedy and everyone was very nice richard bilinski | Read Full Review
    10/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ jennmrose
    They did a great job with the whole experience and very friendly and professional. Excellent customer service | Read Full Review
    10/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ billr46
    Excellent service experience Excellent service experience Excellent service experience Excellent service experience Excellent service experience | Read Full Review
    10/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ JP Pullens (Polaricebear)
    Service department was awesome. They took care of me like always and was honest. Thank you guys. | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Denise Remeto
    | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Gerry Casagrande
    Amanda Sheer was most efficient, very fair, friendly...could not have asked for more with this experience!!!! | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Ellee Weisenberger
    The salesman (Nate Johnson) I started the process with was really helpful and nice. However, I had a disappointing experience with one of the sales managers (Tyler Stevenson) at this dealership. He was loud unprofessional and created a very uncomfortable atmosphere instead of addressing my concerns in a helpful manner he was dismissi | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Patty Higdon
    Paul Miller and the whole team are fantastic. I have had a great experience buying my new jeep. Highly recommend. | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Lauren Fader
    I had a great experience with Oxmoor Jeep. Paul Miller took great care of me and made sure my buying experience was seamless. Highly recommend. | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ starz_40207
    Adam was very helpful instructing me on the services needed. Eddie was awesome getting me to and from work. | Read Full Review
    10/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Fox
    Traveling when engine light came on when we were about to depart for home. Adam indicated that they had the part and could install it so we could depart that day. Very please with how everything was handled! | Read Full Review
    10/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Tiffany Walker
    Fast service. Friendly and informative. | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Manish Tripathi
    Josh was quick and effective to understand the and suggest the changes needed to work order. | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Catapano
    Bought a car from Paul Miller and had the best possible experience. He was very knowledgeable of Jeep products and will always come back to him if wanting a new car! Paul is amazing! | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Nancy Wheatley
    Every single person I met and worked with there to I clue Mr.C the night security gaurd was amazing. Got towed in adter breaking down on the highway in tge middle of the night.my 3 teenagers and I had to sleep in the vehicle until they opened to take the next steps, since it was too late for a hotel room. Everyone there was the best | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ No No
    Cannot get in touch with anyone. I had to miss a speaker replacement due to an emergency. That was 5 1/2 weeks ago and no one will get back to me despite calling thrice, trying to use their a.i. chat, and when i go in, it's nigh impossible to get anyone to help. I'm over this. Why is it this difficult to get an appointment to rep | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ blentini415
    I was amazed about how great my first service was at the dealership. I recently purchased my Jeep Cherokee from this dealership and was there on Saturday (10/5/24) for service. Josh was the service director and was amazing. The car was done quicker than the time they mentioned, the waiting room was very nice (even had vending machine | Read Full Review
    10/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Amy Kasper
    Alex C. helped me find exactly what I was looking for in a vehicle. I found him to be professional and responsive! I sadly don't remember the name of the lady who helped me with my extended warranty but she was excellent as well. Very pleased with my experience. | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Jamie Spellman
    Jimmy was very helpful and honest. We will be coming back here when purchasing next vehicle | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Mary Bauer
    | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Brad Funk
    Paul Miller was awesome with helping with our purchase. Matter of fact the whole staff was amazing. Tyler and Darlene was terrific. | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Sharon George
    | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Stewart Robinson
    Oil change & tires rotate & balance on my 2023 Jeep Grand Cherokee Summit Reserve purchased from this dealership in 2023. Tires rotated but tire pressures obviously not checked; had a low tire pressure light alert on our way home! 3 tires at 36psi 1 rear tire at 30psi; recommended pressures should have been 36 psi front & rear 42psi | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Steven Hunt
    I purchased my new 2023 Jeep Gladiator from Oxmoor CDJR several months ago, and that experience was great! I just took it in for the first oil change and tire rotation yesterday, and again, they did not disappoint. My service advisor Adam was very pleasant and kept me in the loop. | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Cleveland
    | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Edie Wooton
    Outstanding customer service with my used car purchase today! Keenan and the CDJR team were very courteous and worked quickly to help offer me a fantastic deal! Highly recommend! | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Stephen
    Just bought my second vehicle from Paul Miller. As usual absolutely great experience. Thank you Paul and oxmoor ram !!! | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Robinhood6x
    First oil change and multi- point inspection. Was in and out in less than 45 minutes..very pleased. | Read Full Review
    10/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ stkapsalis
    Very nice folks. Service work completed in a timely manner without any issues. Highly recommended. | Read Full Review
    9/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Courtney Foster
    I didnt like the fact that, i was already preapproved for a loan, through my bank, and told the dealership not to run my credit!!! My bank is a bank they go through! They did it anyways so now i have 2 hard inquires on my credit when it shoudlve been one ! i don’t recommend dealing with them !!! | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Jim Fabel
    Had my first oil change yesterday 9/24 on my Ram 1500, scheduled for 10:30, when I arrived they informed it had a recall and said they would take care of it while they had my truck, it would add about 30 minutes to my service. I agreed to have it done, 5 hours, a text, and two phone calls later from me they finally text to say my tru | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Richard Roth
    | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Eric Jones
    Great experience | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Natalie Punelli
    We had a wonderful experience with the sales person & finance lady. They were great! Unfortunately, when we got home my brakes squeaked. We tried several times to reach the service department manager & got no help. Finally, we got in to have the brakes looked at & they told us that it passed their inspection & it was probably “somet | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Jerrysimms1
    I would rate the service performed at this dealership as a 0 star. I have a Dodge Promaster van with 13000 miles. The seatbelt light and the airbag light came on so I took the vehicle to Oxmoor for service as the vehicle is still in warranty. They asked if there was anything else that was needed so I asked if they could give a price | Read Full Review
    9/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lholdway
    This was a very good experience and all involved were knowledgeable and helpful. Thank you | Read Full Review
    9/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ C. Bowman
    I did not have an appointment and they were able to fit me in early in the morning. I appreciate what they were able to do for me (battery replacement). | Read Full Review
    9/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ed Brown
    Excellent staff. Great communications. Shuttle driver very courteous. Dale Clark was great. | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Lesa Holdway
    | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ TPB TV3
    Absolutely Horrible Service - Beware of Oxmoor Chrysler Dodge Jeep Ram! I’ve been a loyal customer of Oxmoor Chrysler Dodge Jeep Ram for YEARS, buying multiple vehicles from them and getting all my maintenance done here. You’d think that would count for something, right? Wrong. When I came in to address a corrosion issue on my vehic | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Dean Tomes
    Took a week to get oil change appointment. Had them change oil, rotate tires, add 2 wipers… bill was close to $250, very expensive and they even charge to put on wipers when you buy wipers from them?? I’ve never heard of that before from this dealer as I’m a long time customer. They forgot my multipoint inspection sheet as it wasn | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ ashley jolly
    Paul Miller has been a terrific assistant in getting our new Grand Cherokee! Wonderful and knowledgeable, a complete professional and I would recommend 10/10 if you are in the market go see Paul Miller! | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Randa Shawahin
    They are an amazing very friendly team. This is my second purchase from Oxmoor Chrysler Dodge Jeep Ram and every time they were able to get me what I needed and extra! You can tell the big difference between this dealership and others from the minute you walk in. Great experience. | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Jason Bolen
    Very easy to get an appointment. Was offer a great deal on my maintenance package. Was done well before the time it was promised | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ David Riniker
    Buyer Beware! My experience trying to buy a 2022 Chevy Silverado from this dealership was awful. The Good: • I was happy with the trade-in value offered for my vehicle. • The dealership agreed to meet me halfway to view and pick up the truck. The Bad: • The initial purchase agreement included $1,795 for added equipment. When asked ab | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Jerry Simms
    I’m rating the Oxmoor Dodge Service my van received as a 0. I dropped the vehicle off for service on 9/15/24 due to seatbelt/airbag warning light coming on. The vehicle has only 13000 miles on it and is in warranty. When checking in the service rep asked if there was anything else. I asked if they could provide a price for a seat | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Quentin Hutton
    Did an excellent job. Communicated with me very well about my car. Always have great service when I take my car there. Thank you?? | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Tonya Cooksey
    Thank you Paul Miller for making the car shopping experience pain free! Great attention to detail, very friendly, and super knowledgeable! | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Cook
    They have redeemed themselves. Service was top notch, as always. From the service representative to the tech who performed the repair. Josh, my service rep, was on top of things from the get go and communicated with out prompt from me. The tech who performed the repair did so quickly, correctly, and efficiently. Service has always b | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ angie elston
    I would never buy another vehicle from this dealer. After bringing lied to about the history of the 2000 mile Jeep Gladiator I purchased. I was told the vehicle was purchased by an elderly gentleman that returned the vehicle because he was unable to drive it with the standard transmission. In reality there was a stop sale and recall | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Merlin Perez
    Excellent service, Macarena the Hispanic girl is the best, as is Darleene the finance director, and Keenan is very experienced. Only good things for this excellent team, I recommend it 100% | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Dylan Giardina
    This was my first time buying a car from a dealership and it was phenomenal. Paul Miller is the man, the myth, the legend. He was super friendly and helped me find the perfect car. | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ L Shak
    Everyone is very nice and kept me informed during my oil change when I bought my truck here, it was a pleasant experience. | Read Full Review
    9/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Damiano Romero
    Let’s see if they make things right I already got a second opinion!! | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ alcriss
    Adam went above and beyond trying to get the repair covered by a warranty. He kept me informed on the whole process and updated me during the repair process. | Read Full Review
    9/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rick Mooney
    | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Brittany Shae Watson
    I highly recommend Jacquan Persley & Darlene Crutcher. They were awesome. I would do business with them again anytime! | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Sharon Berger
    Good service; nice people! | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Jeff40205
    good communication procedure and the website is great. I will use this location going forward. | Read Full Review
    9/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ robbielprince
    I called to schedule an oil changed and was told it was still free under my warranty. To my surprise it was $275.00. I was told the call center got it wrong. No additional opportunity to make it right. Just pay and move on. My appointment was 11:40 and I didn’t leave until 1:30. I left thinking never again will I take my car to this | Read Full Review
    9/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ damon.patrick
    Second truck bought, courteous sales manager and team, a few people worked hard to get the job done. | Read Full Review
    9/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ joshua murphy
    | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Tonya Giardina
    Paul Miller has been taking care of our family vehicle wise since 2008.... Here we are in 2024 and we wouldn't dare go to another salesman. We highly recommend him, he's down to earth personality, friendly and honest.....if a deal can be made he's the man to do it. Guaranteed to always make sure you leave happy. Thanks for another g | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Bill
    Thanks to their dedicated service, my 2010 Dodge Journey has lasted all these years. My last visit in September required my air conditioner to be repaired. They discovered the part I need was no longer being made. They spent two weeks looking for a replacement part, found one, made the repair and sent me on my way. I can't say enough | Read Full Review
    9/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Suraj Thapa
    | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ James Fox
    I requested to inspect all of the parts that were removed and replaced. The service writer wrote on the paper work in large bold letters that the customer wants to inspect the parts that were removed. When I arrived to pick up my truck, the old parts had already been thrown away or returned for the core charge. To make the entire | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Joel Thren
    Best car buying experience I've ever had thanks to Paul Miller!!! | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Schaefer
    | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Patrick McWilliams
    I just had my 2022 Ram truck in for a recall repair for the high pressure fuel pump. My truck was running fine but I thought it would be a good idea to get the recall taken care of. I picked it up on Friday 8/30 in the evening after the repairs were complete. I drove it to Indianapolis on Saturday 8/31 and while on the interstat | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ mychaelp
    Quan was very helpful and helped make buying a car easy! 100/10 recommend this dealership. | Read Full Review
    9/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Chim Schmidt
    | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ kristen quinton
    Timely to get things fixed and can’t consistently offer a loaner vehicle that is comparable to your own car. Communication was consistent and timely. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Stuart Bell
    The service department at Oxmoor was terrific. Josh was thorough, efficient, and very knowledgeable. The goal was to repair the Jeep, not to add on service charges. What was causing that unsettling noise when driving the Jeep? Yep! They found the walnut wedged in the drive shaft by one industrious squirrel. Eddie's shuttle ride was | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Karl Licht
    Staff was amazing, polite, and willing to go the extra mile for me | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Jane Coleman
    from the time I entered the door at the service center everyone was nice and helpful. Got my Jeep in and out really quick. Also Tyler in the sales department was really helpful in getting my issue taken care of. | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Sammy Van Pelt
    Just purchased a used vehicle from this dealership with cash and it was such a hassle. I made an appointment to come get the truck and didn’t quite have my insurance thing finished, they wouldn’t let me leave with the truck. I understand this is a KY law now, but had to learn it the hard way. Came back later that day with the proper | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Robert Mikel
    Worse service department we've ever dealt with, don't know which face there talking from ? Took in for a squeal which we were told it was emergency brake. They went off what my wife wrote down on drop off ticket, did no diagnosis of there own. Adjusted the parking break for $421 gave it back without driving it. It still had same iss | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Alex
    I didn’t bought a truck here but received a great treatment from Angela, the sales rep. She was very kind and patient, and mi wife was very happy with her service. I recently serviced my Ram truck and had a positive experience as well. Will continue bringing my ram truck here. | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ John Romines
    Paul Miller was great,no hassle everything was fast and easy | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Robin Heitz
    I recently bought a 2022 Crysler Pacifica. It wasn't the car I inquired about, but Alex listened to me and my wants and he proved to me that it checked all my boxes and it did. Alex made my car buying experience a pleasure. He was professional, courtious, efficient and knew his product. My only complaint was the car was not cleaned a | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ Marlee Raulerson
    This review is approx 2 months after I purchased a used Honda CR-V. I recommend you take any vehicle you are interested in to a mechanic before purchasing. I purchased a "certified used vehicle" from them and, after a month, had to take it in due to a strange noise coming from the rear. My mechanic found that one of the rear brakes w | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ mattlabarg
    My Jeep needed AC service. When I picked up car, after paying for repair, AC still did not work. Not sure what I paid for. | Read Full Review
    8/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jessie Dalisay Jr
    Quick and efficient ?? | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Lexi Wolfe
    We worked with Paul Miller and the car buying process was seamless and quick! They worked with us on our wants and needs. Highly recommend! | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Davis Call
    Adam was fantastic! Had a bunch of work done to my Jeep and he kept me in the loop the entire time and it was done before I anticipated! Can’t thank him enough! | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ ansertd
    Adam was very helpful and supportive. I felt like I could trust him to get my son's car running safely and economically. | Read Full Review
    8/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Billy Simmons
    Paul Miller done a fine service today. He took care of me once before and done it for a second time. Two thumbs up | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Roberto Pulido Suárez
    Great place and a super good attention | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ BILL William
    | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ Kaelyn Gray
    Josh Parker was extremely helpful & detailed when it came to talking with me about my car. The front desk attendant was also super helpful when I had additional questions when arrived to pick up my car. The individual who drove my car to the front was also as respectful as can be. This was my first time here and it was one of best ex | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ ashley powers
    Paul Miller was great friendly and patient with me while purchasing my durango. | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Graham
    Excellent service! | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Rickey4us
    Very nice clean they tell u what u need to keep ur car running in good condition | Read Full Review
    8/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lauren Kaelin
    Poor customer service | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ Greg Dillon
    The Service Team at Oxmoor Jeep does an Awesome Job! Always professional and always add a personal touch to the experience. Great Job, again! | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ coco Sweeney
    A wonderful experience was had! Our sales rep. Keijuan P. was understanding, kind & listened to our needs. 10 out of 10 | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Milaya Hall
    I was helped by Keijuan today and he is by far the best salesman. He was personal and had a great personality and an amazing person to buy a car with. He provided the best costumer service experience I've had in a long time. I'll recommend him to all the people I know looking to buy a car. This place is amazing. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Cydnee Greene
    I came in with the idea of a used car, still deciding what model. Keijuan Pryor did a lovely job in assisting me. Showing me models that were reasonably priced, and also fit my vibe. He provided me with pros and cons for each car we looked at. I unfortunately did not leave with a car, but the staff was very kind, and driven, which wa | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Eli Drury
    I really appreciate the help and insight Keijuan was able to give on my search for a new car. He really knows his stuff, if you need a new car I highly suggest heading over and asking for Keijuan! You won’t regret it, I know I don’t. | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Sherry Glenn
    Keijuan is fantastic! His extensive knowledge about cars is evident as he provides detailed information about various models, features, and options. Keijuan is professional, patient, attentive, and truly listens to customers’ needs and preferences. He never makes anyone feel rushed or pressured into making a decision. Instead, he of | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Pastor Keishaun
    Although I have decided to wait to purchase a vehicle at this time, the salesman(intern) by the name Keijuan Pryor provided excellent knowledge about the vehicle I was interested in, and possibly in the future when returns to the dealership I may be ready to purchase. | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ addison witucki
    I’m currently in the market for a new vehicle and stopped by this dealership to check out my options. The service was exceptional, especially this young man named Keijuan. He was super nice and was able to answer all the questions I had. Would definitely recommend! | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Philip Glenn
    I recently was in the market for a used car from Keijuan, and I couldn’t be more satisfied with the experience. From start to finish, Keijuan demonstrated a high level of professionalism and helpfulness. Keijuan was incredibly knowledgeable about the car, providing detailed information and answering all my questions with patience. T | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Amanda Woolum
    I had a wonderful experience at this place! Was helped by the kindest young man named Keijuan. He was so helpful and had a great personality. Answered all of my questions clearly. Would definitely recommend this place if you’re looking to find a new vehicle. | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Samuel Fischer
    Keijuan is fantastic and extremely helpful! | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Aniyah Maxey
    I had a great experiences at Oxmoor when being helped by Keijuan. He is a great salesman and supported my car journey the whole time. | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Cornita Wright
    Shouting out Keijuan Pryor!!! For his knowledge of the cars on the lot and his salesmanship. He has a great personality to go along with the job. Way to go Keijuan!!! | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ jailyn stephens
    I came in recently to look at a vehicle and Keijuan was such an amazing help! He knew all of the right answers to all of my questions! He did a fantastic job! | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ emma carlton
    I had the privilege to be helped by Ryan H. when I came into the dealership last week. I am new to the car shopping scene and having Ryan help me was extremely beneficial and he has helped me narrow down what I want to get! | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Ivory Addo
    My mom needed some help purchasing a car recently and the salesman Keijuan overall gave her the top notch service. Keijuan greeted her warmly and provided excellent service from start to finish. He answered all her questions, offered great advice, and ensured that she got the best deal. If you're looking for a trustworthy and friendl | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Sarah Alexander
    Keijuan was absolutely amazing helping me at the dealership, and was so so helpful and answered all my questions. | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Chris
    Mr. Kejuan Pryor was a huge help for my aunt that came in and had concerns on her future purchase of a Jeep. He was respectful and EXTREMELY helpful in many ways! | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ JoAnn Houston
    Keijuan Pryor is extremely knowledgeable about the cars he sells. He is also very professional with his clients. Although I did not purchase a vehicle at this time, I would certainly purchase one through Keijuan. | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Whitney Wright
    Keijuan was straight forward and easy to work with. The process was easy and they were extremely patient as I search through several options. finding the perfect fit was nice and easy. Highly highly recommend everyone go see him when shopping for a vehicle. | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Ebony Pryor
    Keijuan Pryor is a pleasure to work with. He is very polite and works hard to get you to the number you want to be at when purchasing a car. He is a breath of fresh air. Purchasing a vehicle can be stressful, but he doesn't hound you. He lays out your options and helps you find the one that will work best for you. Knowing they would | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Tenicia Breckinridge
    Although my car search is still ongoing, I would like to show appreciation to intern, Keijuan Pryor, before his internship ends. From the moment he started the internship, he gathered details on what features I needed, my budget and mileage. He respected what couldn’t be negotiated and even changed my perspective. He’s a great, relia | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Elise Wobbe
    Keijuan was so much help!! He was able to help me compare the different cars and help me decide on what I was looking for! | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Stephanie Fakouri
    Had a wonderful experience with Ryan H. He was extremely helpful, nice, and made everything so easy. | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Tabitha Erny
    When I visited this dealership, a salesman named Keijuan worked with me. He was so helpful and very polite. He knew his stuff and was willing to answer any and all questions I had. Making the experience amazing! | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Georgia
    Go see Ryan when it’s time to buy a new vehicle! He’s super sweet and really knows his stuff. | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Sheriese Carter
    Went in to get a new car because my old car gave out on me and was met with professionalism and patience. Alex was able to get me into a Jeep Grand Cherokee Overlay in a short amount of time. The process was quick and easy. He listened to me and my needs/wants, and got me into my "mom" car. He's a car guy and it shows. He's super kno | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Kayla Gibson
    i had the pleaser of my sales rep being keijuan. i was met with incredible professionalism and he made the process so easy for me. he was not only honest but continued to honor my values in what i was looking for in a car. | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Emma Anderson
    Keijuan knows EVERYTHING about cars. I was so impressed. Got me hooked on my now car. Love this place!!!! | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Kate B
    | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Theo Brown
    Keijuan was really great! He was helpful and made the process super easy. | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Ariel Hughes
    I had the pleasure of my sales Rep being amazing! Alex Mack was very knowledgable and professional. Any questions I asked, he answered them. 10/10 I would recommend ?? | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ jennifer harp smith
    After a grueling week with the service department and a sales department who tried to make up for the other departments mistake. I still have no new car, not my broken car and am left in tears. I brought my car in on Tuesday and the transmission went out.... for 2 days I tried to get it looked at. I have endless messages trying to ge | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Jane Watts
    Darlene was exceptional to work with….she went above and beyond to help me. | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Kim S
    | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Jacqueline Osbourne
    Worked out a great deal. Jeep was filled with gas and shining when picked it up. | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ David Charles
    Had an excellent experience. Sales guy (Paul Miller) was very helpful, courteous, and made the experience a whole lot less stressful. | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Cook
    The two star does not reflect the customer service. The customer service is what saved it from a one star. The service was good. Customer service was also good. My issue is with a charge on my invoice. There is a charge “customer pay shop charge for repair order”. This visit was not a repair but a scheduled interval service. I will n | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Alex Pahler
    Poor attention to detail, bad customer service, and they just want to "get the sale" and get out. Find somewhere else to buy a vehicle, whether new or "used". We purchased a "used" truck with only 35k miles, its been in the shop now five times. They replaced the fuse, battery, and charged us over $800 and still didn't determine the i | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Ruth Ann Allgeier
    Very good service. My car was ready a lot faster than I thought it would be. | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Disappointed
    When I dropped off my truck the service department only told me they would call me once they looked at it. I received a call and was advised that I would have to take the truck to a body shop to have it repaired. At this time it was never mentioned that there would be a diagnostic charge. I was advised of the charge when I picked up | Read Full Review
    7/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Logan Sapp
    Great service. Very helpful | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Marilyn Graf
    I needed a service visit for an oil change and a turn signal that isn't working - probably a fuse. First, i had to deal with the robot who answers the phone because they, apparently, think it is more efficient to deal with a non -human. I hate the robot! I had to wait about 2 hours for a call back from a human. That was annoying but | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ Candice Whitehead
    Garrett was my advisor in the auto service department and did an outstanding job. In person and over the phone communication was clear and kind. Even without an appointment… He got me in and out under expected time. Thank you so much for providing me with safety information I was unaware of prior to bringing in my vehicle. I appreci | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Teeshawn Davidson
    GREAT!!! I came in with no appointment and my service advisor, Garrett Mosley, took great care of me. The service was very fast and I definitely will be coming back in the future and recommending to all my dodge family. This is the place to go if you have any car troubles !! They will take care of you! -tee | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Shane Shaps
    Maxwell helped us find the perfect car for our daughter at a great price. Thanks for your patience, Maxwell. | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Keith Napier
    They are a small Dealer with a lot of inventory | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ Alex Pahler
    To save you from having to read, just don't purchase a vehicle from here. Poor attention to detail, bad customer service, and they just want to "get the sale" and get out. Find somewhere else to buy a vehicle, whether new or "used". We purchased a "used" truck with only 35k miles, its been in the shop now four times, and we think the | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ OO-DOC
    Great experience today. Josh was really helpful getting my van into the shop. he kept me updated on the problems and their solutions. I also found out that Oxmoor now offers courtesy shuttle service. Great going guys. | Read Full Review
    6/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ Joseph Kralek
    Josh was a very communicative advisor and I cannot stress how much that made my experience better. 10/10 definetly will be doing business there is anything happens with my car in the future. | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Evan Williams
    Had what every person views as a nightmare last week, my car broke down. I had it towed into the dealership and the service advisor I worked with, Josh, was super helpful and went out with me to get my car off the truck and into a spot. He was very open with communication and letting me know throughout the week what went wrong in the | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Lee Brewer
    | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ sarah hampton
    | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Evan Williams
    Had what every middle-class person views as a nightmare last week, my car broke down. I had it towed into the dealership and the service advisor I worked with, Josh, was super helpful and went out with me to get my car off the truck and into a spot. He was very open with communication and letting me know throughout the week what went | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ David Epperson
    Customer service in sales and financing was great. They made the process easy with no back and forth delays. They were very nice and courteous. I highly recommend Oxmoor CDJR! | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Jamie Gish
    | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Don Dishon
    I had an appointment for 1:00 pm Wednesday, two days later they called me and said that they wouldn’t be looking at my car until the next week. After questioning them about my appointment time I was informed that the appointment was just for consultation and drop-off, service would be done when someone became available. This is lu | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Kbuechler
    Friendly helpful service, very glad to have such a reliable place to bring my jeep. Adam was my service advisor this time, continued great service! | Read Full Review
    6/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ j_moorhead
    Alex is an excellent salesperson. He made the car buying process relaxed and enjoyable, allowing us ample time to think without being pushy. Alex is pleasant and has a gentle manner, which adds to his intelligence. | Read Full Review
    6/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ pierref34
    Great place, friendly staff and they take care Americas military/veterans! I would definitely recommend family and friends to shop there. | Read Full Review
    6/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Bill Paulin
    They were professional & took care of the problem. | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Vanessa
    Great service! Great people! Excellent knowledge! I could not praise them enough at this location. They are amazing and I trust them without a doubt | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ jered
    Very fast service understanding understands my needs great staff and great service very knowledgeable about my vehicle | Read Full Review
    6/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Cedric Jeans
    I was in the market to buy a car and found the car at this dealership online. I reached out to the dealership on a Monday and was working the deal as I’m out of state. They sent me a couple of buyers orders, as we trying to finalize the add-ons. We reach an agreement on price, which then shared buyers order with my bank. At this poin | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Bruce
    Josh was great and so was the dealership. I would highly recommend. Very good people to work with. | Read Full Review
    6/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Oldsharon
    Adam went above and beyond what was expected got my problem taken care of quickly | Read Full Review
    5/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Tommy & Tiffaney Spalding
    | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Greg Dillon
    | Read Full Review
    5/31/2024 12:00:00 AM | Google
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