Dellen Dodge-Chrysler-Jeep-Ram

★★★★★ darmes1

Dellen is promt with courtesy and action. Great people to work with! Thumbs up to John and the rest of the team. | Read Full Review

8/27/2025 12:00:00 AM | DealerRater

★★★★★ jrwhitz

Great overall experience! They made it simple and easy. That’s why we always go back to this dealership | Read Full Review

8/27/2025 12:00:00 AM | DealerRater

★★★★★ huzrfan

Very professional. Extremely clean facility. I would highly recommend the service department at Dellen Chrysler. | Read Full Review

8/26/2025 12:00:00 AM | DealerRater

★★★★★ Ron Melton

Not impressed with the service department. They failed on remedying a factory drive train warranty repair on my 2021Jeep Gladiator Overland. In fact, this is the second dealer that has not got to the bottom of the issue. I even received a call the follow day checking on my service on this last attempt at Dellen. I explained to the as | Read Full Review

8/24/2025 12:00:00 AM | Google

★★★★★ heathery.scott

The staff is great! Prompt and caring. They make the difference and why we keep coming back. | Read Full Review

8/23/2025 12:00:00 AM | DealerRater

★★★★★ Carl's Kicks

The lack of care for the customer has gone down | Read Full Review

8/23/2025 12:00:00 AM | Google

★★★★★ Joe Otis

Everyone we interacted with at Dellen was great. We drove over an hour to this dealership to purchase a 2025 Ram 1500 because our local dealer was not very responsive. Highly recommend Dellen! | Read Full Review

8/20/2025 12:00:00 AM | Google

★★★★★ aaron.m.smith

Dellen always takes good care of me, and Dan is incredible providing good explanations and full disclosure to the vehicles performance. | Read Full Review

8/19/2025 12:00:00 AM | DealerRater

★★★★★ tavo2129

Good helping me get my truck good service good people easy to buy it g | Read Full Review

8/14/2025 12:00:00 AM | DealerRater

★★★★★ kathy48

Our family has purchased 5 or 6 vehicles here in the past 20 years and always appreciate the small town service and low pressure salespeople. Our repeat salesperson has retired but we found Gary just as easy to work with on our recent purchase. | Read Full Review

8/13/2025 12:00:00 AM | DealerRater

★★★★★ Jeff H (x4grace)

Easy to work with and friendly service team! | Read Full Review

8/13/2025 12:00:00 AM | Google

★★★★★ hdbadboy92

Experience was great, salesman was awesome. Definitely will buy another car off of them and also tell other people | Read Full Review

8/12/2025 12:00:00 AM | DealerRater

★★★★★ Michelle Belin

Great experience. Jessica was professional and took great care of us. | Read Full Review

8/11/2025 12:00:00 AM | Google

★★★★★ chlo

I bought a 2016 Dodge Journey from here almost 2 years ago. After 6 months of having the car, the transmission already needed replaced. I’ve had nothing but issues with this car. Worst purchase I’ve ever made. | Read Full Review

8/11/2025 12:00:00 AM | Google

★★★★★ joseconcruz

Exelente atención, hacen lo que les solicito, cumplen con el tiempo, su centro de espera es exelente. Siempre llevo mis carros ahí para mantenimiento. Gracias por ser asi Dellen. | Read Full Review

8/7/2025 12:00:00 AM | DealerRater

★★★★★ Daniel Feeney

Horrible communication. Couldn’t get in touch with service dept. left multiple messages. They tried to charge double the quote. Then took over an hour to redo paperwork. Will never go back to buy vehicle or for service | Read Full Review

8/7/2025 12:00:00 AM | Google

★★★★★ M _ Light 4

My first and last visit toDellen. July 1st had appointment for diagnostics only. Had to wait approximately two or 3 weeks to get this done, So I was told on the 1st and module had to be replaced, dellen could not get part,. So I had to call dellen on July 9th, could not get part. Finally l called. Dellen on July 17 l was told from De | Read Full Review

8/6/2025 12:00:00 AM | Google

★★★★★ RNevins

My vehicle had an issue with starting in hot weather only. I showed the tech the video of the issue and told him about the information I found online. The service dept was not able to find the issue and I still continue to have the issue. I will be taking my vehicle to another dealership to have them diagnose the issue. Dan would not | Read Full Review

8/5/2025 12:00:00 AM | DealerRater

★★★★★ goldenpainting

Dellen took great care of me! Wasn’t sure I was wanting to make a deal but they did not pressure me at all! Once I was ready to move on it, they took care of most of the work over email, was in and out in less than an hour with my new truck! | Read Full Review

8/4/2025 12:00:00 AM | DealerRater

★★★★★ r3cwatsons

Tamara Smale my service advisor was professional and quickly got my vehicle checked in for scheduled service. She kept me advised throughout the servicing of my vehicle. When service was complete, she came to the customer lounge and politely thanked me for bringing my vehicle in to Dellen and have a nice rest of my day.. | Read Full Review

8/3/2025 12:00:00 AM | DealerRater

★★★★★ Chad OMG

The work got done and I happy with their skill to do the job. However communication is key this needs improvement. It got better at the end of the event but the first week was not satisfactory. | Read Full Review

8/1/2025 12:00:00 AM | Google

★★★★★ Docwagon1776

Read the reviews reference the service department and believe them. It took months to fix my vehicle and I had to get Ram corporate involved. If they worked half as hard at fixing vehicles as they did making excuses as to why it isn't their fault it's not fixed and has new problems it didn't have when it was dropped off it would be | Read Full Review

8/1/2025 12:00:00 AM | Google

★★★★★ rtoloday

I made the decision to support the local dealership rather than the out of town dealerships that were vying for my business. That was a mistake, I stated the front and rear brakes needed replaced, when I came to pick up my vehicle, the back was done and the front was borderline so wasn’t replaced. So rather than take the customers sa | Read Full Review

8/1/2025 12:00:00 AM | DealerRater

★★★★★ DeAnna James

Jessica, Courtney, John and Frank were great! I'm still nervous with an all electric car but we can learn together. | Read Full Review

7/27/2025 12:00:00 AM | Google

★★★★★ catconstructiongroup

Great people to work with! Everyone went out of their way to make sure I was happy, will definitely be buying my next vehicle at Dellen automotive!!! | Read Full Review

7/24/2025 12:00:00 AM | DealerRater

★★★★★ Luis J

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7/20/2025 12:00:00 AM | Google

★★★★★ Bayley Tinkle

Terrible dodged my call for two days and I had to end up going up there myself to get my car back and take somewhere else to get work done. Quoted me almost $3000 dollars for struts and a cv axel to get replaced ?? I'm glad I took it somewhere else for a way cheaper price. | Read Full Review

7/19/2025 12:00:00 AM | Google

★★★★★ Thomas Kendall

We are very happy with our new Pacifica, The staff at Dellen was very helpful and supportive after the sale. I am in a power wheelchair, the Pacifica and the Bruno Joey lift is the perfect combo for transporting my chair. | Read Full Review

7/18/2025 12:00:00 AM | Google

★★★★★ rayden007

I am unhappy with the way that I was treated by the service staff. Let me precursor this by saying, that I have been a long-time customer, and that's the same with my family. On 7/18/2025, I brought in my 2018 Dodge Charger R/T for an A/C recharge. When I made the appointment I was informed that the cost would be between $200 & $30 | Read Full Review

7/18/2025 12:00:00 AM | Google

★★★★★ Michael bering

Ryan did an awesome job. | Read Full Review

7/16/2025 12:00:00 AM | Google

★★★★★ Bailey Newhart

First time getting a car on my own and was very nervous! They made the whole process easy and answered all questions I had. 10/10 recommend John for all your wrangler needs! | Read Full Review

7/16/2025 12:00:00 AM | Google

★★★★★ pattyshaw0

The dealership did a great job at the most affordable price. The only down side to the experience was the 3 hour wait. | Read Full Review

7/15/2025 12:00:00 AM | DealerRater

★★★★★ ddurand2675

Had a great experience. Staff was great. Had a small issue with taken care of quickly would definitely purchase from again highly recommended dealership. | Read Full Review

7/10/2025 12:00:00 AM | DealerRater

★★★★★ Neil Nelson

The excellent Customer Service provided by Dellen continues ever since the first Auto that we bought from them back in 2000. | Read Full Review

7/9/2025 12:00:00 AM | Google

★★★★★ John Leppert, Jr.

Everyone at Dellen is so kind and welcoming. Our salesman Ryan was very patient and kind to work with. I highly recommend! | Read Full Review

7/9/2025 12:00:00 AM | Google

★★★★★ SUNSHINESALLY6

Excellent customer sservice! Kept in close contact and went above and beyond to get me the jeep I wanted! So very happy! | Read Full Review

7/3/2025 12:00:00 AM | DealerRater

★★★★★ Beverly Maggard

They were helpful and wonderful to work with. | Read Full Review

7/2/2025 12:00:00 AM | Google

★★★★★ Penny Stamps

Was able to get right in, everyone was pleasant and helpful, and the process was painless | Read Full Review

6/27/2025 12:00:00 AM | Google

★★★★★ m8albright

Always very professional and enjoyable experience! The staff at Dellen Automotive does it right always! | Read Full Review

6/27/2025 12:00:00 AM | DealerRater

★★★★★ rohaver1931

Daniel is a nice guy but my truck was there for 7 business days, I called three times to get updates on 3 different days and had to leave messages which were not returned until the 3rd time in which I was not able to answer and whoever called left me no message. That was a little frustrating. We are happy with the service that was do | Read Full Review

6/26/2025 12:00:00 AM | DealerRater

★★★★★ pickme6100

They were very good about communicating with me. We spent way too much time waiting around the dealership and was asked to return after purchase on which details were overlooked. Frustrating and little respect for our time. | Read Full Review

6/26/2025 12:00:00 AM | DealerRater

★★★★★ Hans Harris

Review for Dellen Chrysler Dodge Jeep RAM – Thursday, the 19th I recently brought in my 2020 Jeep Renegade Limited for service at Dellen Chrysler Dodge Jeep RAM, and I wanted to share a few thoughts about the experience. While I did have to wait a bit for the service to be completed, the comfort of the waiting room made a big diffe | Read Full Review

6/24/2025 12:00:00 AM | Google

★★★★★ dj

My entire experience was awesome. As an out of state buyer I was treated as a long time neighbor. John Kiesel (my sales rep) was extremely professional and helpful. John gave me exactly what I needed to find out, all was over the phone. Thank you Jessica for helping my friend look the car over and handled any concerns I had. John pic | Read Full Review

6/23/2025 12:00:00 AM | DealerRater

★★★★★ Emily Shores

Buying my car at Dellen Chrysler Dodge Jeep RAM was a wonderful experience! Everyone was so nice and Salesman Ryan made it super easy! It was a fairly fast process too. Love my 2022 New to Me Wagoneer!! | Read Full Review

6/21/2025 12:00:00 AM | Google

★★★★★ Andrew Inlow

I worked with Jessica at Dellen Automotive and couldn't have had a better car buying experience. It was a low pressure and straight forward process. If I am ever in the market for another vehicle in the future, Dellen will definitely be one of the first places that I consider. | Read Full Review

6/19/2025 12:00:00 AM | Google

★★★★★ Gary Wyne

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6/18/2025 12:00:00 AM | Google

★★★★★ sjules61

Always happy with their service. Very professional and courteous. Love the new building and waiting area. | Read Full Review

6/18/2025 12:00:00 AM | DealerRater

★★★★★ amy-smith-23

Andrew Poppino was awesome. He made the progress fast and easy. Very polite and easy to talk to and ask questions. Will recommend him to everyone. | Read Full Review

6/18/2025 12:00:00 AM | DealerRater

★★★★★ marcum.jenny

Great! Professional and courteous. Had a few problems and had been addressed so far in a good way. | Read Full Review

6/18/2025 12:00:00 AM | DealerRater

★★★★★ ZSCHROER

I went in last time and they did a tire rotation and oil change. I drove home and the next morning my front left tire fell off my vehicle while i was driving. the dealer fixed the vehicle at their expense. Then When i went in for my next routine oil change and tire rotation they changed the oil but refused any other services. Now if | Read Full Review

6/18/2025 12:00:00 AM | DealerRater

★★★★★ larkc5

I pulled in at 8:00 am with a screw in my tire and they got me right in without an appointment. I always use their service department. | Read Full Review

6/17/2025 12:00:00 AM | DealerRater

★★★★★ gene wolanin

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6/16/2025 12:00:00 AM | Google

★★★★★ hitmandouglas

Andrew was great! He made the painful buying procees easy. Professional, smooth and fast transaction! Would come here again! | Read Full Review

6/11/2025 12:00:00 AM | DealerRater

★★★★★ nicolebridges

They made the experience as painless as possible for buying a vehicle. Thank you to the Dellen team. | Read Full Review

6/11/2025 12:00:00 AM | DealerRater

★★★★★ genewolanin

Clean, modern, professional atmosphere. Dont wast time, and very helpful to our needs. Great experience. | Read Full Review

6/11/2025 12:00:00 AM | DealerRater

★★★★★ dkhartley

easy to work with, pleasant and informative. Listen to questions. Everyone helped to secure the vehicle. | Read Full Review

6/8/2025 12:00:00 AM | DealerRater

★★★★★ mande65403

The best sales team I have ever dealt with. This is the place I will continue to buy from. 100% customer satisfaction on my end! | Read Full Review

6/8/2025 12:00:00 AM | DealerRater

★★★★★ [email protected]

Worked us in when we were stranded. We are greatful. Service was spot on great and got us back on the road. | Read Full Review

6/7/2025 12:00:00 AM | DealerRater

★★★★★ timfitzpatrick436

Ask them to clean the car up a little they did not. I hope the car is reliable so far it is. | Read Full Review

6/6/2025 12:00:00 AM | DealerRater

★★★★★ Steve Bode

We had the most miserable experience going to Dellen for brake repairs. I started having issues with my 2017 Pacifica so I figured the best place to bring it was the dealer in case there are unique challenges or specific parts required. I set up an appointment for 9AM and arrived 15 minutes early knowing it would take some time. Aft | Read Full Review

6/5/2025 12:00:00 AM | Google

★★★★★ mrmom2127

Very straight forward and honest pricing!! Will be referring any of my friends looking to purchase a new or used car | Read Full Review

6/4/2025 12:00:00 AM | DealerRater

★★★★★ shaneailey

Patient, kind and polite as always. Great staff and very helpful and much appreciated from both of us. | Read Full Review

6/4/2025 12:00:00 AM | DealerRater

★★★★★ lindseyhalwes

Excellent, polite, and helpful! Didn’t feel pressure and felt fully supported with our decisions. Very efficient! | Read Full Review

6/4/2025 12:00:00 AM | DealerRater

★★★★★ Kevin Hohman

Was here about six months ago visiting family and had our Jeep serviced. In and out, no problem. Made an appointment online today about a month ahead of time and called to offer the service advisor some detail on our handful of concerns. Advisor (who never gave his name) cut me off numerous times. He talked down to me and wouldn't le | Read Full Review

6/3/2025 12:00:00 AM | Google

★★★★★ ldkramer75

John, Courtney & Gabe are great to work with! We'll be back! Love the new facility! | Read Full Review

6/1/2025 12:00:00 AM | DealerRater

★★★★★ sandra.headford

Always receive good service. The shuttle service is especially helpful and needed—not many offer this service. | Read Full Review

5/28/2025 12:00:00 AM | DealerRater

★★★★★ Micah Wilder

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5/26/2025 12:00:00 AM | Google

★★★★★ agatha0

Second time getting a truck with john at this location. His service is aleays smooth | Read Full Review

5/23/2025 12:00:00 AM | DealerRater

★★★★★ Autumn W

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5/22/2025 12:00:00 AM | Google

★★★★★ cathleen0

We were pleased that Ryan and Dellen helped us get the deal we needed for our trade in. Ryan was excellent at following up and answering any questions that we had. We are a repeat Dellen customer and will likely go back again. | Read Full Review

5/20/2025 12:00:00 AM | DealerRater

★★★★★ Melissa Thompson

We drove from Champaign Illinois to purchase a car with Jessica. She is AMAZING. Friendly, knowledgeable, quick response. From start to finish it was Jessica. She made this the easiest car purchase we've made in our 23 years of marriage. Jessica laughed with us, celebrated with us and named our new 'baby' with us (Sirius Black). If y | Read Full Review

5/19/2025 12:00:00 AM | Google

★★★★★ Thomas Ford

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5/19/2025 12:00:00 AM | Google

★★★★★ Great Full 1

We took our 2024 Dodge Hornet RT in for a safety recall; the backup camera was not working as it should. They called and said we were all fixes. Only for a day then the backup camera started acting up again. It sometimes didn't come at all just a blank screen. Then sometimes it would stay on after we put it in drive for approximately | Read Full Review

5/19/2025 12:00:00 AM | DealerRater

★★★★★ kevin wagner

Dan. In service is outstanding, always have a great experience! | Read Full Review

5/16/2025 12:00:00 AM | Google

★★★★★ Tracy Hall

The buying experience was the best I have ever had. It was extremely efficient and organized. Also our salesman was very knowledgeable and answered every question we had. | Read Full Review

5/14/2025 12:00:00 AM | Google

★★★★★ Violet Graham

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5/13/2025 12:00:00 AM | Google

★★★★★ alden_edwards2003

Outstanding place to get service done. They were quick and the service advisor all were very friendly and helpful | Read Full Review

5/13/2025 12:00:00 AM | DealerRater

★★★★★ Dustin DeMilt

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5/11/2025 12:00:00 AM | Google

★★★★★ Kirstin Moon

John Kiesel made the process of purchasing our Durango seamless. He was helpful and knowledgeable. He made us feel like family. The rest of the Dellen family was friendly! It’s the best experience we’ve ever had when purchasing a vehicle. We will be back! | Read Full Review

5/11/2025 12:00:00 AM | Google

★★★★★ Kyle Byers

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5/9/2025 12:00:00 AM | Google

★★★★★ paladar

Dellen's provides the best service for my car. It was an emergency when I put the car in Dellens service center because the car would not have made it back Rock Island, IL. They provided service and peace of mind, plus safety on the highway. | Read Full Review

5/6/2025 12:00:00 AM | DealerRater

★★★★★ greg davidson

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5/6/2025 12:00:00 AM | Google

★★★★★ jimreiman

Very pleased with the service. Don't like that I need to write fifteen words to be able to submit this review though; almost didn't submit because of it. | Read Full Review

5/5/2025 12:00:00 AM | DealerRater

★★★★★ Richard Wilson

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5/1/2025 12:00:00 AM | Google

★★★★★ Norbert Fetter

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4/29/2025 12:00:00 AM | Google

★★★★★ pgordon

Brought out Ram 2500 in for a starter problem. Service Manager new just what was going on, ordered the part, and we're back on the road in 2 working days! | Read Full Review

4/29/2025 12:00:00 AM | DealerRater

★★★★★ Wayne Moenius

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4/29/2025 12:00:00 AM | Google

★★★★★ Christopher Scott

Excellent product knowledge, extremely responsive, easy to deal with, and the team made the entire process of buying my 2nd Ram 2500 from them a breeze. | Read Full Review

4/27/2025 12:00:00 AM | Google

★★★★★ bob.spar

Need to get the Pacifica back in. Seems that the transmission is slipping a bit, from a stopped position to accelaration. | Read Full Review

4/27/2025 12:00:00 AM | DealerRater

★★★★★ kutandkurl47

Perfectly performed by the General Manager, Salesman Finicial manager.They were all very helpful and knowledgeable. | Read Full Review

4/26/2025 12:00:00 AM | DealerRater

★★★★★ rusty carroll

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4/25/2025 12:00:00 AM | Google

★★★★★ Felicia Gluff

Will do anything they can to get you into your dream vehicle! I recommend them to everyone I know. Great trustworthy people | Read Full Review

4/24/2025 12:00:00 AM | Google

★★★★★ Brady Wolfe

We had a great experience with both Gary and Jeff. They weren't pushy and made the whole process as quick and seamless as possible. Everyone we interacted with was super friendly & welcoming. They do things right at Dellen! | Read Full Review

4/24/2025 12:00:00 AM | Google

★★★★★ ethridgedave

Gabe,Courtney and Gary were great to deal with. I will continue to support Dellen and there great people | Read Full Review

4/23/2025 12:00:00 AM | DealerRater

★★★★★ rhinoman82

Chad and Dan were great in getting my car in for a tune up on time. Special shout out to Norbert for doing a great job! | Read Full Review

4/18/2025 12:00:00 AM | DealerRater

★★★★★ jeremiah crowe

I started my search for a new truck online with some specific needs and wants along with a budget. After a few weeks of work I found the best fit at Dellen. I sent an online request to the dealership. I received a prompt response. I live a good ways a way but the sales consultant we eager to assist via text, phone, and email as w | Read Full Review

4/15/2025 12:00:00 AM | Google

★★★★★ Jeffrey Sanford

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4/15/2025 12:00:00 AM | Google

★★★★★ jkcouch

they were very helpful and we are very happy with the new car we bought at this dealership | Read Full Review

4/13/2025 12:00:00 AM | DealerRater

★★★★★ Jason Thompson

John with dellen was the easiest car salesman to deal. Seriously, no pressure, very knowledgeable and most importantly he listened to me. Got a great deal on my new ride and was pleased with everyone I dealt with in the buying process. I live about an hour away from the dealership but we'll worth the drive. Great place to do business | Read Full Review

4/12/2025 12:00:00 AM | Google

★★★★★ WhitestoneFarm1

Ryan did a great job working with us on the purchase of our Jeep Cherokee! | Read Full Review

4/12/2025 12:00:00 AM | Google

★★★★★ J Cecil

I’ve always had good service at Dellen I’ve been dealing with them for over 10 years | Read Full Review

4/11/2025 12:00:00 AM | Google

★★★★★ C. Kingery

They made our deal very easy. Great people to work with for buy a car. | Read Full Review

4/10/2025 12:00:00 AM | Google

★★★★★ vic12

Very pleased with my trade in and Ryan was very helpful. I would highly recommend Dellen. | Read Full Review

4/9/2025 12:00:00 AM | DealerRater

★★★★★ Bobbinty

Dan explain the issue that i thought i had. he explained it so i understood the real issue and what i needed to do when starting my truck. he was very professional and treated me with a great deal of respect. i highly recommend Dan and your service group for anyone needing repair or genral maintenance. | Read Full Review

4/9/2025 12:00:00 AM | DealerRater

★★★★★ tommieshubby

Honestly took to long to take care of everything was there 3 1/2 hours just to make the deal | Read Full Review

4/9/2025 12:00:00 AM | DealerRater

★★★★★ Kincaidfam5

Their sales team is professional and knowledgeable,. They work hard to find the vehicle you want. | Read Full Review

4/8/2025 12:00:00 AM | DealerRater

★★★★★ threeofus4061

I spent an hour there and they couldn’t do the job! I had to go find the service writer to find out that they couldn’t do the work He told me it was my car and it wasn’t able to be done!!! I called Sandman Brothers and they fixed it!! I won’t be doing any more business with Dellen Jeep again and I will tell everyone that I can to sta | Read Full Review

4/8/2025 12:00:00 AM | DealerRater

★★★★★ Mike England

Best service hands down. | Read Full Review

4/7/2025 12:00:00 AM | Google

★★★★★ Jeffery Wallace

They were professional and courteous and quick:) | Read Full Review

4/4/2025 12:00:00 AM | Google

★★★★★ James Banta

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4/4/2025 12:00:00 AM | Google

★★★★★ Aaron Roberts

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4/3/2025 12:00:00 AM | Google

★★★★★ awastry

Aaron was responsive, attentive, knowledgeable, and easy to work with. He made the car buying experience straight forward and felt I got a fair deal. | Read Full Review

4/2/2025 12:00:00 AM | DealerRater

★★★★★ chancemedical

They did a great job - the entire team - 2nd time working them - I will be back again in the future. | Read Full Review

3/30/2025 12:00:00 AM | DealerRater

★★★★★ newkjames

Far prices, good service, and easy financing. The experience wasn't forced and the sales team did not try to over sell. | Read Full Review

3/29/2025 12:00:00 AM | DealerRater

★★★★★ ccgivens1

The Dellen staf has always been excellent to work with. I trust them to do a good job for me. | Read Full Review

3/28/2025 12:00:00 AM | DealerRater

★★★★★ Tee

I purchased my Jeep a few months ago. I'm not big on words, & also very private. So leaving reviews is "not my thing". But, the customer service I received at Dellen is above and beyond (still) any other I've received. Ryan C. listened to everything I wanted and did not hesitate to answer ALL of my questions and addressed all concern | Read Full Review

3/27/2025 12:00:00 AM | Google

★★★★★ tinab6702

Great Service. Never charges for something I don't need. Always on time and courteous. | Read Full Review

3/26/2025 12:00:00 AM | DealerRater

★★★★★ Tambra Hewson

Awesome place everyone goes above and beyond John Kiesel helped me and was awesome worked on my 2025 Jeep Compass | Read Full Review

3/25/2025 12:00:00 AM | DealerRater

★★★★★ HollyRenae0616

Ryan was absolutely incredible!! Got me out of a car I hated and into a car I absolutely love!! I'd rate him higher if I could thank so so much Ryan!! | Read Full Review

3/25/2025 12:00:00 AM | Google

★★★★★ gasolenealley

Service was both prompt and courteous. Customer lounge clean and comfortable. Was able to get same day appointment. | Read Full Review

3/22/2025 12:00:00 AM | DealerRater

★★★★★ Morris

Everyone made our experience outstanding. A positive car buying experience, we decided to trade both cars which wasn't the original plan. Ryan and team did an outstanding job for us. Jeep family!! | Read Full Review

3/22/2025 12:00:00 AM | DealerRater

★★★★★ mikebeckyhufty

Great customer service without any high-pressure sales tactics. Answered follow-up questions in a timely manner. John Kiesel is an excellent salesman to work with at Dellen CDJR in Greenfield, Indiana. | Read Full Review

3/22/2025 12:00:00 AM | DealerRater

★★★★★ Darin Fishburn

Wonderful staff, customers always first | Read Full Review

3/16/2025 12:00:00 AM | Google

★★★★★ Phil Nigh

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3/15/2025 12:00:00 AM | Google

★★★★★ goad_kenneth

Dellen and its staff made it enjoyable and easy. I got full clarity and transparency on how everything worked and know I got the best deal for me and them. | Read Full Review

3/12/2025 12:00:00 AM | DealerRater

★★★★★ sprky69

Great service! Had a recall finally done on my wife's 2021 Charger. Dodge took over 8 months to get parts. Dellen got us in right away. Thanks Daniel! | Read Full Review

3/12/2025 12:00:00 AM | DealerRater

★★★★★ Patrick Scott

Gary was great and I found vehicle and deal I was looking for and got KBB trade in not hassle. | Read Full Review

3/9/2025 12:00:00 AM | Google

★★★★★ Brandon Foy

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3/8/2025 12:00:00 AM | Google

★★★★★ Shamanveer Kaur

I recently purchased a Jeep Wrangler for my husband from this amazing dealership! Our salesman, Ryan, was absolutely fantastic. We initially visited just to browse, but Ryan's exceptional service, knowledge, and listening skills made all the difference. He handled us with zero pressure, and his efforts were truly impressive. We were | Read Full Review

3/8/2025 12:00:00 AM | Google

★★★★★ seroland2

Aaron was very helpful and answered all my questions and made the buying experience very easy. | Read Full Review

3/8/2025 12:00:00 AM | DealerRater

★★★★★ Keith Karnafel (TheOnlyCure)

Friendly and knowledgeable staff. Andrew was great. | Read Full Review

3/5/2025 12:00:00 AM | Google

★★★★★ jwigren

It was about an 5 hour drive to get down to Dellen, based on the service I received I would be willing to do it again. Everyone I worked with was great. Special call out to Aaron Atkins for being so knowledgeable about the truck we purchased. Jeff Meadows made spending money enjoyable. Courtney Edison greeted us on arrival and made u | Read Full Review

3/5/2025 12:00:00 AM | DealerRater

★★★★★ lynda0

Dropped off early and picked up before noon. Easy, quick and efficient! Staff is friendly and does an excellent job. | Read Full Review

3/4/2025 12:00:00 AM | DealerRater

★★★★★ Darin Fishburn

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3/4/2025 12:00:00 AM | Google

★★★★★ donmunden

As always, I was able to get my maintenance scheduled at a time that worked for me and the work was done as requested and on time. Thanks !!! | Read Full Review

3/3/2025 12:00:00 AM | DealerRater

★★★★★ samanthahelderbrand

Great experience! Dylan was fantastic to work with! Fast and efficient. I had a minor issue and he was on the spot with fixing the issue and keeping me updated in the process! | Read Full Review

3/1/2025 12:00:00 AM | DealerRater

★★★★★ rhinoman82

Great job Dan Elliott and Jonathan Meckel! You got my mom's van up and going under the estimated cost. Great service at Dellen.! | Read Full Review

2/28/2025 12:00:00 AM | DealerRater

★★★★★ rhinoman82

Great job Dan Elliott and Jonathan Meckel! You got my mom's van up and going under the estimated cost. Great service at Dellen.! | Read Full Review

2/28/2025 12:00:00 AM | DealerRater

★★★★★ sfarnham8

Dellen was the best car buying experience I have had. Each person I worked with was experienced, professional, and authentic. I would definitely recommend Dellen to friends and family. | Read Full Review

2/27/2025 12:00:00 AM | DealerRater

★★★★★ gpratt1

The service that Ryan gave us was excellent! He helped us to find the perfect truck to meet our needs. | Read Full Review

2/26/2025 12:00:00 AM | DealerRater

★★★★★ Matt Napier

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2/26/2025 12:00:00 AM | Google

★★★★★ n_miles

There was good communication and follow-up regarding the status of vehicle and vehicle needs throughout the time the vehicle was in service. | Read Full Review

2/25/2025 12:00:00 AM | DealerRater

★★★★★ jamcm1007

Have been a Dellen customer for many years. Appreciate the great service we receive with sales and service always. | Read Full Review

2/23/2025 12:00:00 AM | DealerRater

★★★★★ HANS413

I had an excellent experience at Dellen Auto Dealership! From the moment I walked in, the staff was friendly, professional, and eager to help. The team went above and beyond to ensure I found the perfect vehicle, answering all my questions with patience and expertise. The purchasing process was smooth and hassle-free, with no pressur | Read Full Review

2/23/2025 12:00:00 AM | DealerRater

★★★★★ Grant Alexander

Kaelin is great. Very thorough and helped out a ton. Thank you! | Read Full Review

2/22/2025 12:00:00 AM | Google

★★★★★ jwhite7610

I was very pleased with the service of their sales team in my new vehicle | Read Full Review

2/20/2025 12:00:00 AM | DealerRater

★★★★★ rexsohn

Wonder service as usual. Daniel is awesome, I am out of town and once the car was repaired, he dropped off at my house. Thanks Dellen for being a great Dealership | Read Full Review

2/19/2025 12:00:00 AM | DealerRater

★★★★★ Shepherd Greenfield

Matt Foster was very helpful through the car buying experience. He made it easy to find the right fit for my family. Finishing out the process went much quicker than I have experienced at other dealerships. | Read Full Review

2/19/2025 12:00:00 AM | Google

★★★★★ Brad Sievers

Great place to take your vehicle for work done on it. Daniel was great to work with to get my appointment setup and communicating with. I had 4 new factory springs installed on my dodge challenger and my smart glass fixed and the price was very reasonable and the workmanship was top notch!! | Read Full Review

2/17/2025 12:00:00 AM | Google

★★★★★ kurttwebb

Amazing experience great customer service they couldn’t have been more accommodating and friendly overall | Read Full Review

2/15/2025 12:00:00 AM | DealerRater

★★★★★ 3 seventeen Kwik

Horrible place.l called a wk in advance to schedule my car. I dropped it off the night before for them to do in ther morning, about 1pm l noticed noone had called me l called and told the reception my car has been there all morning and noone had got ahold of me. After paging for service several time the receptionist couldn't get ah | Read Full Review

2/14/2025 12:00:00 AM | Google

★★★★★ Ty Streeval

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2/12/2025 12:00:00 AM | Google

★★★★★ rhinoman82

It was a very good experience. They found the leak and fixed the problem very quickly. Nice going Dan and Dan! | Read Full Review

2/12/2025 12:00:00 AM | DealerRater

★★★★★ mike.brown3

Great to work with, I was in and out in no time. Staff AWESOME team! | Read Full Review

2/8/2025 12:00:00 AM | DealerRater

★★★★★ Mark Sizemore

Very nice people and worked hard on the deal | Read Full Review

2/6/2025 12:00:00 AM | Google

★★★★★ Ron Humbert

Good deal as always until they activated a 3 months SiriusXM, for free, without asking me. Might be a long stretch for customer service. I did not want or need the Sirius activation | Read Full Review

2/6/2025 12:00:00 AM | Google

★★★★★ sprky69

Great service and communications. Daniel got me in fast to fix my Ram issue. Have bought vehicles from Dellen for over 20 years. | Read Full Review

2/3/2025 12:00:00 AM | DealerRater

★★★★★ michaellilo

Excellent service, very professional, I recommend it They seek solutions and alternatives Not speaking English perfectly is not a limitation for not serving you very cordially and attentively. | Read Full Review

1/30/2025 12:00:00 AM | DealerRater

★★★★★ Teresa Gunst

It was perfect | Read Full Review

1/30/2025 12:00:00 AM | Google

★★★★★ Cathy

Friendly and very helpful. No complaints. No pressure to get service not needed. I will be back. | Read Full Review

1/28/2025 12:00:00 AM | DealerRater

★★★★★ Jason Vilches

The buying experience with John and Dellen was amazing. I drive for a living and cannot be on my phone often as I am in and out of buildings talking with customers. John understood this and would follow up with me when I couldn’t respond often. He was NOT the stereotypical pushy car salesmen that is bothering you all the time. He gav | Read Full Review

1/26/2025 12:00:00 AM | Google

★★★★★ jmcternon5794

Always friendly, Knowledgeable and supportive of my automobile service. Sends reminders and updates of my service. | Read Full Review

1/24/2025 12:00:00 AM | DealerRater

★★★★★ kurttwebb

Great service immediate feedback and no long waiting I was very satisfied with my visit to this dealership | Read Full Review

1/24/2025 12:00:00 AM | DealerRater

★★★★★ j_mooore

Everything about our buying and dealer experience was great! Would recommend this dealer and experience with anyone | Read Full Review

1/23/2025 12:00:00 AM | DealerRater

★★★★★ kwagner8

I've been dealing with The Dellen group for 28 years and appreciate the family feeling I get! Nick Dellen , Gabriel Montaval, and crew treat you like the only customer they have! Greatest people to deal with!! | Read Full Review

1/23/2025 12:00:00 AM | DealerRater

★★★★★ Heather Herbert

Im not usually one to leave reviews, but this situation has me at a loss. This review is for the service dept. I called on January 3 to schedule an appointment for my Dodge Durango. When I scheduled, I was told they were booked 2 weeks out, so the receptionist scheduled me for today (January 23). I dropped the car off the night befor | Read Full Review

1/23/2025 12:00:00 AM | Google

★★★★★ jng.thompson

Matt was good about communicating with us about our repair and cost in a timely manner. He was patient with us as we decided whether to repair or trade our car, and he communicated well with the sales department on our behalf. | Read Full Review

1/22/2025 12:00:00 AM | DealerRater

★★★★★ wendyefda

Usually, I get great service this time. I’m very disappointed. I specifically called and ordered two tires for my car. They have placed the other two tires on my car very recently. I have a tire warranty and as I was into getting a service on my vehicle two separate occasions, they noticed problems with the tire and were quick to hav | Read Full Review

1/21/2025 12:00:00 AM | DealerRater

★★★★★ Steven Edsall

Why would you allow me to schedule a transmission appointment then when I arrive you admit you have no transmission mechanics so you do not offer transmission services. | Read Full Review

1/21/2025 12:00:00 AM | Google

★★★★★ tdarling336

I did the online appointment. It was extremely easy and no hassle at all. I arrived for my appointment, got in right on time and was out in a very timely manner. The staff was very friendly and accommodating. That’s why I continue to buy from Dellens! | Read Full Review

1/16/2025 12:00:00 AM | DealerRater

★★★★★ rcoles11

Great Dealership, Highly Recommend, very professional with vehicle and had the task completed very fast | Read Full Review

1/16/2025 12:00:00 AM | DealerRater

★★★★★ stephaniebear1206

Everyone is always so friendly and fast. I always feel welcome. Keep up the great work! I’m glad I bought my Jeep from Dellen. | Read Full Review

1/16/2025 12:00:00 AM | DealerRater

★★★★★ ilijaloncarevic05

The best dealership with a great atmosphere allowing to purchase a car with ease. Highly recommended. | Read Full Review

1/12/2025 12:00:00 AM | DealerRater

★★★★★ prrin

Matt did an excellent job getting a used Jeep I had purchased from Dellen just a week ago back up and running at no cost to me. | Read Full Review

1/12/2025 12:00:00 AM | DealerRater

★★★★★ stephengillaspy

Work wad completed as planed however completed time was 30 minutes longer than planned. All in all it was a nice visit. | Read Full Review

1/12/2025 12:00:00 AM | DealerRater

★★★★★ nancybrewer77

The service was excellent and the service advisor was very well knowledged when I had questions | Read Full Review

1/11/2025 12:00:00 AM | DealerRater

★★★★★ tkecy10

It's the best. Every employee of Dellen treated me great. I am a return customer and will always purchase from Dellen. Thanks. | Read Full Review

1/11/2025 12:00:00 AM | DealerRater

★★★★★ Jami S.

Dellen is a breeze to work with. Gary Chambers is a trusted sales person, who has treated us with professionalism, kindness and genuine knowledge of the vehicles he's sold to us. I applaud Courtney and the entire Dellen Team for their willingness to go the extra mile for their customer's satifaction. We will always trust Dellen! | Read Full Review

1/10/2025 12:00:00 AM | DealerRater

★★★★★ js

Very satisfied with the service at Dellen. They kept me informed throughout the entire process. | Read Full Review

1/9/2025 12:00:00 AM | DealerRater

★★★★★ sprky69

They could not recreate the issue. It has started again and they will check it again on Tuesday. | Read Full Review

1/9/2025 12:00:00 AM | DealerRater

★★★★★ vtoloday

Very informativ and very professional. Notified me of potential cost to replace headlight prior to beginning work. | Read Full Review

1/7/2025 12:00:00 AM | DealerRater

★★★★★ JLM

It was a great experience working with the folks at Dellen, especially Andrew Poppino. Professional, courteous and helpful. I would highly recommended this dealership to anyone looking to buy or lease. | Read Full Review

1/3/2025 12:00:00 AM | DealerRater

★★★★★ dannydishon

Extremely clean, friendly, helpful, yet professional atmosphere. I would recommend this dealership again and again! | Read Full Review

1/2/2025 12:00:00 AM | DealerRater

★★★★★ lmoran63

Contacted Gary Chambers on short notice wanting to purchase a truck prior to year end and take advantage of available rebates. Gary worked through everything over the phone, including an additional available rebate, and made the final paperwork easy to complete shortly before the dealership closed for the day. He also stayed late and | Read Full Review

1/2/2025 12:00:00 AM | DealerRater

★★★★★ Dan VonLuehrte

Highley recommend Dellen Jeep! Very Professional and wasn’t pressured like most dealerships! My Saleman Andrew Poppino was excellent and very easy to work with! If you’re looking for a Jeep or any type of car I would recommend Dellen Automotive! | Read Full Review

1/2/2025 12:00:00 AM | Google

★★★★★ Phil Stogsdill

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1/2/2025 12:00:00 AM | Google

★★★★★ robincooper

Everyone was very courteous and professional. The work was completed a lot quicker than I had anticipated and was done correctly. Top notch service. | Read Full Review

12/31/2024 12:00:00 AM | DealerRater

★★★★★ kwagner8

Family owned and all the people are like family! Always feel like I am getting a great deal | Read Full Review

12/29/2024 12:00:00 AM | DealerRater

★★★★★ rowe_jason

Everyone was very helpful and nice. They introduced themselves and explained everything very well, Ryan did a nice job helping through the process. | Read Full Review

12/28/2024 12:00:00 AM | DealerRater

★★★★★ michaelwhalcomb

Always Good Service. Always easy to schedule and appointment and they have great communication with their customers. | Read Full Review

12/27/2024 12:00:00 AM | DealerRater

★★★★★ hgriffin0423

I have been really impressed with the service since the upgrade of the building. Staff are nice and actually communicate. Have not had good service prior to the uggrade, but so far I've been impressed. Took a star off because the part that holds my cabin air filter in fell off or wasn't put back on properly. Sitting in the floor boar | Read Full Review

12/27/2024 12:00:00 AM | DealerRater

★★★★★ timber.martin

Very professional personnel. Very clean facilities. Work performed in a very timely fashion. Somewhat reasonable rates. | Read Full Review

12/25/2024 12:00:00 AM | DealerRater

★★★★★ sarhorton

Great service! Prompt return time - all around great experience. I would highly recommend this dealership! | Read Full Review

12/22/2024 12:00:00 AM | DealerRater

★★★★★ kcollins243

Does a great job on trying to get you what you want and I will continue to do business with them | Read Full Review

12/20/2024 12:00:00 AM | DealerRater

★★★★★ Marcia Albright

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12/20/2024 12:00:00 AM | Google

★★★★★ Wheels14

I’ve been buying cars for 50 years and this was the best dealership experience I’ve ever had. I would recommend them to anyone interested in a new vehicle. | Read Full Review

12/19/2024 12:00:00 AM | DealerRater

★★★★★ shawn1247

I have been waiting well over 10 months for my exhaust manifolds to be fixed after an order mistake, my back window leaked and supposedly was fixed, it was not. My mirrors had issues- one replaced, the next replace with the wrong paint color which I insisted they remove. Still waiting on all of those correct parts to come in. Needles | Read Full Review

12/19/2024 12:00:00 AM | DealerRater

★★★★★ HANS413

Exceptional Service at Dellen! I had the absolute pleasure of working with the team at Dellen, and I cannot speak highly enough of the incredible experience. From start to finish, their professionalism, attentiveness, and genuine care for customer satisfaction shone through. They went above and beyond to ensure that all my questions | Read Full Review

12/18/2024 12:00:00 AM | DealerRater

★★★★★ bsbriscoe

Very informative and answered questions. I would recommend this dealership to anyone which is looking for a vehicle | Read Full Review

12/15/2024 12:00:00 AM | DealerRater

★★★★★ fuller.jk

Had an 1130 appointment; showed up slightly early but like a doctor office, my vehicle didn’t get taken in until almost noon. Another place it doesn’t mean anything to stay on schedule. | Read Full Review

12/15/2024 12:00:00 AM | DealerRater

★★★★★ BK

Excellent Sales service. Gary was attentive and understanding to my needs in what I was specifically Wanting in a truck. He walked me through the entire process and when it came to finalizing the financing he had already had all my info ready and submitted. I can’t believe how fast it was. Thanks Gary! | Read Full Review

12/13/2024 12:00:00 AM | DealerRater

★★★★★ prrin

Very smooth and drama free experience buying a used Jeep. Very impressed with Russ Dellen Jeep. John Kiesel did an excellent job assisting me in my purchase. Answered all my question in a friendly professional manner. | Read Full Review

12/12/2024 12:00:00 AM | DealerRater

★★★★★ Jerry R

Ryan Caudill was great! I love to buy things but dislike being sold. The vehicles sell themselves, no pressure needed. The wife is very pleased with her new ride. | Read Full Review

12/12/2024 12:00:00 AM | DealerRater

★★★★★ dillman309

They did a great job of making the buying process smooth and painless! John was great and would highly recommend him! | Read Full Review

12/11/2024 12:00:00 AM | DealerRater

★★★★★ grateful64

Andrew in Sales listened when I told him what I wanted and he found those features. He tried to make the whole process easier for me as I was on crutches from a recent surgery. I appreciate all he did for me. | Read Full Review

12/11/2024 12:00:00 AM | DealerRater

★★★★★ nrs-84

They are nice people and communicated well. They were informative and I knew what I was agreeing to and how much things were going to cost. However, if you have an older vehicle with issues (mine is a 17-year-old Town & Country) they will just want to throw a bunch of new OEM parts on it until the problem is fixed without trying to a | Read Full Review

12/11/2024 12:00:00 AM | DealerRater

★★★★★ Great Full 1

Working with Courtney Edison and Linda Mabee was a absolute pleasure. John Kiesel also helped is setting up our Dodge app. for our Dodge Hornet RT. | Read Full Review

12/9/2024 12:00:00 AM | DealerRater

★★★★★ ericegerecke

I had a wonderful experience having Dellen take care of a recall repair on my 2024 Dodge Hornet. Another Dodge dealer, which is much closer to my house, was completely unreasonable about scheduling the repair, claiming it would take 2-4 hours, refusing to schedule it at a convenient time, refusing to do any afternoon appointments, an | Read Full Review

12/7/2024 12:00:00 AM | DealerRater

★★★★★ Jayperrym

Always ready to help with any type of service needed. Staff is very easy to work with and very friendly | Read Full Review

12/7/2024 12:00:00 AM | DealerRater

★★★★★ g.worden

I had the absolute pleasure of dealing with Matt Foster for my sales consultant. He was the definition of fun, knowledgeable, and patience through the whole experience. While shopping around, I never had the same experience with anyone else. I’m really big on customer service, and it was a breath of fresh air to know that great custo | Read Full Review

12/4/2024 12:00:00 AM | DealerRater

★★★★★ hkerstner2

Fantastic service!!! They listen to you and choose the best possible solutions. I would highly recommend. | Read Full Review

12/2/2024 12:00:00 AM | DealerRater

★★★★★ cdenney

Dellen Automotive always goes above and beyond. Daniel Elliott communicated throughout the repair process and made it very easy. | Read Full Review

12/2/2024 12:00:00 AM | DealerRater

★★★★★ jasonpmoon78

They are top notch, they will be the only working on my Jeep from now on | Read Full Review

12/1/2024 12:00:00 AM | DealerRater

★★★★★ k9wg

Went in for an oil change, came home with another Jeep. Very nice and quick transaction. Dylan was friendly and knowledgeable. | Read Full Review

12/1/2024 12:00:00 AM | DealerRater

★★★★★ dsajdyk

Very professional and well knowledgeable about his duties. The facility was very clean. Like how your updated by text messaging. | Read Full Review

12/1/2024 12:00:00 AM | DealerRater

★★★★★ Greg Hembree

I’ve spoken highly of Dellen in the past. John is an excellent sales representative. And their service department is top notch. | Read Full Review

11/28/2024 12:00:00 AM | Google

★★★★★ austin.cook

Service department checked on an issue that another replace said that I had. The department found that the issues did not exist and ensured my vehicle was safe. Will be back here in the future. | Read Full Review

11/27/2024 12:00:00 AM | DealerRater

★★★★★ 19jjk79

They were very helpful in the process of buying my vehicle. They cheerfully answered my many questions. I would recommend they | Read Full Review

11/27/2024 12:00:00 AM | DealerRater

★★★★★ dchambers5

awesome place, great friendly people. super quick in and out process. i would highly recommend | Read Full Review

11/25/2024 12:00:00 AM | DealerRater

★★★★★ g_faub

Easy to make an appointment and excellent customer service and technician support. Customer service kept me updated with options and pricing. Service was fast and waiting room was very nice. | Read Full Review

11/23/2024 12:00:00 AM | DealerRater

★★★★★ Julie Ridenour

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11/21/2024 12:00:00 AM | Google

★★★★★ Austin

The service center is second to none. I was told I had a problem with my truck when having new tires put on. I brought my truck here to have it fixed and they went through all of the components and found zero issues. It would have been easy for them to be dishonest, but they were honest and gave me the all clear. Will always come | Read Full Review

11/21/2024 12:00:00 AM | Google

★★★★★ Kyara Baldwin

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11/19/2024 12:00:00 AM | Google

★★★★★ Michael Weber

The dealership has a nice selection of Certified Pre Owned vehicles, the salesperson that helped us, Ryan, was very knowledgeable, and the Finance Manager, Ali (at Dellen Chevrolet across the street) was very efficient and stayed after hours to complete our sale. We're very happy with the vehicle we purchased, the price we paid and t | Read Full Review

11/17/2024 12:00:00 AM | Google

★★★★★ kandi3406

Excellent customer service - kept me informed re progress of repair - professional and timely completion of work requested. | Read Full Review