About Michiana Chrysler Dodge Jeep Ram FIAT
Michiana Chrysler Dodge Jeep Ram FIAT is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- Certified Technicians
Call (815) 915-4192 today to schedule your next appointment.
Our technicians at Michiana Chrysler Dodge Jeep Ram FIAT are ready to help you!
Michiana Chrysler Dodge Jeep Ram FIAT is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Michiana Chrysler Dodge Jeep Ram FIAT today at (815) 915-4192 to learn more
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★★★★★ Christopher LawsonMichiana Chrysler did an outstanding job on a recall on my jeep. | Read Full Review5/29/2025 12:00:00 AM | Google
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★★★★★ Choka MurugappanTom helped me with buying the car - Tom was TOTALLY AMAZING in customer experience and super easy to work with. | Read Full Review5/29/2025 12:00:00 AM | Google
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★★★★★ phil84I appreciated the no-pressure approach. In fact, I was a little surprised at how little follow-up I received after first expressing an interest in purchasing a truck. | Read Full Review5/29/2025 12:00:00 AM | Cars.com
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★★★★★ rdtk55519The staff was very friendly and helpful. There was no pressure to buy anything. I was very satisfied with my visit | Read Full Review5/27/2025 12:00:00 AM | Cars.com
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★★★★★ Shayla BQuick and easy trade in /car purchase. I was able to find a great car in my price range. Ask for Jared…He was fun, helpful, and made the process super easy!?? | Read Full Review5/27/2025 12:00:00 AM | Google
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★★★★★ rdtk55519The staff was very friendly and helpful. There was no pressure to buy anything. I was very satisfied with my visit | Read Full Review5/27/2025 12:00:00 AM | DealerRater
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★★★★★ Bruce HannJake sold me a certified Jeep Cherokee a few months back. I haven't even put 4000 miles on it since it was purchased. Turns out it needs a new motor. Even with the extended warranty they want me to pay $2000 to tear the motor down so the inspector for the warranty company can look at it. If the inspector says it's covered by the warr | Read Full Review5/27/2025 12:00:00 AM | Google
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★★★★★ Diane MartinThis last visit we found out we needed to replace the engine in our car. We worked with Chris in service, he kept us informed through the whole process. We’ve always been pleased with the service at Michiana Jeep, wouldn’t take our Jeep Compass anywhere else. | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ dlf4840Your service department was incredible they repaired our 2016 jeep wrangler in a week which la Porte chrylsler who kept telling us one thing and kept our jeep for 10 months. I personally will be bringing our business to Mishawaka. Thank you. | Read Full Review5/23/2025 12:00:00 AM | DealerRater
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★★★★★ vt76They are always great ! Fast attention , easy to reach , solve all problems and provide great services !!! | Read Full Review5/23/2025 12:00:00 AM | DealerRater
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★★★★★ vt76They are always great ! Fast attention , easy to reach , solve all problems and provide great services !!! | Read Full Review5/23/2025 12:00:00 AM | Cars.com
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★★★★★ dlf4840Your service department was incredible they repaired our 2016 jeep wrangler in a week which la Porte chrylsler who kept telling us one thing and kept our jeep for 10 months. I personally will be bringing our business to Mishawaka. Thank you. | Read Full Review5/23/2025 12:00:00 AM | Cars.com
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★★★★★ Amber WyattJose did a great job helping us find what we needed | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Randy ParsonsPretty good service. My only comment is that your on-line appointment status needs work. I had my car towed over and online it said “missed appointment” which turned out not to be true. | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Kevin VetterlyFAITH RESTORED! I must say that the manager Dan in service department contacted me about my experience. He listened to me and solved my troubles with my warrenty. Thank you Dan! I will continue my relationship with Michiana Chrysler Jeep as they have done me right and they will most likely do you right too. | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Andrew FarmerGreat experience, Rashida was helpful and very pleasant to work with. | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ Connie NeaceThe service people is very kind and courteous . And kept us informed of the repairs that need to be done. Everything was done at a very reasonable time frame. Got done sooner than expected which was great. | Read Full Review5/19/2025 12:00:00 AM | Google
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★★★★★ Bryan MayThe only issue I had is, I asked the service people to take a screenshot and print it out of the battery passing on the recall of my vehicle which did not get done. Otherwise the experience was very good there. For my hybrid Jeep considering the battery pack had recalls for fire and everything otherwise, they would’ve got five stars | Read Full Review5/19/2025 12:00:00 AM | Google
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★★★★★ Matthew Thomas Peregrine (Matt)Was a great experience start to finish. I had Ryan Chamberlin and he greeted me when I pulled up and guided me through everything. I never felt any pressure and was amazed by the service. I have only worked at my new job for 1 month and have bad credit and only a small amount available for a down payment and they somehow worked a mir | Read Full Review5/17/2025 12:00:00 AM | Google
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★★★★★ XY ZebruhNice ladies that work in the service department however… paid $3k for service on 2015 jeep wrangler for water pump, oil filter housing and a $86 gas cap. The next day the gas cap light comes on. Brought it back to Jeep, had the evap can seal replaced, and pcv hose. Literally 2 minutes driving from the dealership the jeep died and won | Read Full Review5/17/2025 12:00:00 AM | Google
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★★★★★ amilte809Horrible experience. Was told trade payoff would take 10 days been 3 weeks still not paid off call leave messages do not get called back one person tells me one thing another person tells me something totally different. When I purchased the truck it had weather tech floor mats in the front when I came to pick it up after detailing it | Read Full Review5/16/2025 12:00:00 AM | DealerRater
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★★★★★ amilte809Horrible experience. Was told trade payoff would take 10 days been 3 weeks still not paid off call leave messages do not get called back one person tells me one thing another person tells me something totally different. When I purchased the truck it had weather tech floor mats in the front when I came to pick it up after detailing it | Read Full Review5/16/2025 12:00:00 AM | Cars.com
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★★★★★ Thomas GloverGreat service with friendly dealers, kept me at ease throughout the process and even worked with me on the price to keep things feasible. Great place to go if your uncertain about the car buying process | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ Robert DeaversSpeedy excellent service I had an extended warranty on my truck. I took it to a different dealership and they wouldn’t do the warranty work on it probably because they were lazy and they didn’t want to do the job. I took it to Michigan a Dodge ram and Jeep and they were more gladly to fix my issue within my warranty Deadline and I di | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ Heather MWell, it started off fairly well, plummeted quickly and then ended so-so. I purchased a 2016 Jeep Wrangler from Jose. Got down to the payments I wanted and signed the papers. I was very excited as I’ve wanted a Wrangler for at least 20 years.It was scheduled to get new tires so I was told they would call me when the tires came in and | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ Brittany DavisBad service rude customer service employee was very rude to the customer never fixed my car an left my shit dead an never fixed the manufacture recall at all I would never ever go to them or recommend them to anyone | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ William McCollumRyan was very helpful, very thorough and very efficient! | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Paul McPheetersWent in just looking to see what was available for purchase and met Jose. He listened to our concerns and what we needed. He took us through the inventory options and made sure we were satisfied with it all. Helped us get into our new Pacifica with a deal we could manage. Retirement is approaching and we will be able to travel in com | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ John RochefortThe place is absolutely awesome was able to get me a vehicle and we love it | Read Full Review5/12/2025 12:00:00 AM | Google
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★★★★★ sandy.george2262I was very pleased with Phil's presentation and personality. So far the Acadia is just what we wanted. | Read Full Review5/10/2025 12:00:00 AM | DealerRater
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★★★★★ sandy.george2262I was very pleased with Phil's presentation and personality. So far the Acadia is just what we wanted. | Read Full Review5/10/2025 12:00:00 AM | Cars.com
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★★★★★ Clark CurtisRyan found me the perfect vehicle and Jim in finance was quick! Overall they did a great job with team work on getting me into a new ride and better insurance rates. | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Ichabod BooThe staff was friendly and knowledgeable. | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Kevin VetterlyI just had the worst experience ever! My Wrangler is under the best warranty that I could buy. But I had to pay over $600 in diagnostic fees. I understand the fee for engine and electrical but I told them that the cable that lowers and raises the back seat was stretched and broken which was obvious because it's sticking up out of the | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ Richard BrownVery friendly, got me in right away for a few recalls and an exhaust manifold repair. Half a day for recalls and half a day for exhaust repair. Easy to work with, jobs were done correctly. | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ mtperegrineAmazing from start to finish. No pressure and they did everything they could to get me a great deal. | Read Full Review5/7/2025 12:00:00 AM | DealerRater
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★★★★★ mtperegrineAmazing from start to finish. No pressure and they did everything they could to get me a great deal. | Read Full Review5/7/2025 12:00:00 AM | Cars.com
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★★★★★ Tiana Batiste-WaddellBest service every time. And the front desk crew is awesome! | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ gendore407I liked they found the problem and told price before had the work done and price didnt change cause they found more wrong afterwards | Read Full Review5/6/2025 12:00:00 AM | DealerRater
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★★★★★ gendore407I liked they found the problem and told price before had the work done and price didnt change cause they found more wrong afterwards | Read Full Review5/6/2025 12:00:00 AM | Cars.com
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★★★★★ Olivia BMy experience with Rashidah Maclin was excellent and she was very helpful in my situation. Also, Kevin Leitch in the financial department was also a huge help as well in explaining everything in my car buying experience. | Read Full Review5/5/2025 12:00:00 AM | Cars.com
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★★★★★ SaraBI had a great experience working with Ryan. He was kind, professional and extremely knowledgeable. He made the buying process so quick, easy and stress free . This was by far the most positive experience I have ever had at a dealership. I highly recommend them :) | Read Full Review5/5/2025 12:00:00 AM | Cars.com
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★★★★★ Olivia BMy experience with Rashidah Maclin was excellent and she was very helpful in my situation. Also, Kevin Leitch in the financial department was also a huge help as well in explaining everything in my car buying experience. | Read Full Review5/5/2025 12:00:00 AM | DealerRater
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★★★★★ SaraBI had a great experience working with Ryan. He was kind, professional and extremely knowledgeable. He made the buying process so quick, easy and stress free . This was by far the most positive experience I have ever had at a dealership. I highly recommend them :) | Read Full Review5/5/2025 12:00:00 AM | DealerRater
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★★★★★ AndreaJose did a great job!!Great to work With.Highly recommend this guy!!! Friendly and was not presured into anything at all!! | Read Full Review5/3/2025 12:00:00 AM | DealerRater
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★★★★★ AndreaJose did a great job!!Great to work With.Highly recommend this guy!!! Friendly and was not presured into anything at all!! | Read Full Review5/3/2025 12:00:00 AM | Cars.com
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★★★★★ kellen.becklesRyan what great in showing us our options and the whole process was smooth def a transition and good car but experience I love the wrangler | Read Full Review5/1/2025 12:00:00 AM | Cars.com
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★★★★★ kellen.becklesRyan what great in showing us our options and the whole process was smooth def a transition and good car but experience I love the wrangler | Read Full Review5/1/2025 12:00:00 AM | DealerRater
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★★★★★ joey garciaJake is the man, made the car buying process super simple and quick! Would recommend this dealer and Jake as your sales person | Read Full Review5/1/2025 12:00:00 AM | Google
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★★★★★ LuismiguelosopMy engine needed to be diagnose and serviced and Kim took excellent care of me | Read Full Review4/29/2025 12:00:00 AM | DealerRater
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★★★★★ LuismiguelosopMy engine needed to be diagnose and serviced and Kim took excellent care of me | Read Full Review4/29/2025 12:00:00 AM | Cars.com
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★★★★★ Dorothy WShe was Amazing sales person . Everyone friendly here at the dealership thank you so much | Read Full Review4/28/2025 12:00:00 AM | Cars.com
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★★★★★ Dorothy WShe was Amazing sales person . Everyone friendly here at the dealership thank you so much | Read Full Review4/28/2025 12:00:00 AM | DealerRater
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★★★★★ clarissamataVery good customer service. Very professional. I’m glad I was able to have a very smooth and easy first time car-buying experience. | Read Full Review4/27/2025 12:00:00 AM | DealerRater
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★★★★★ clarissamataVery good customer service. Very professional. I’m glad I was able to have a very smooth and easy first time car-buying experience. | Read Full Review4/27/2025 12:00:00 AM | Cars.com
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★★★★★ Mark HottI texted them to see if they had a certain truck before I drove over an hour to look at it. Got there and the salesman didn't remember a truck the color I wanted to see. 2nd time I've had an issue like this with this dealership. | Read Full Review4/27/2025 12:00:00 AM | Google
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★★★★★ melviningram05Very courteous and honest and looking forward to doing business with you again..I would definitely recommend others to come and shop with you always. | Read Full Review4/26/2025 12:00:00 AM | DealerRater
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★★★★★ Kneederek375Easy to work with, not pushy, best experience with a dealership. Will be back in the future to buy another vehicle. | Read Full Review4/26/2025 12:00:00 AM | DealerRater
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★★★★★ Kneederek375Easy to work with, not pushy, best experience with a dealership. Will be back in the future to buy another vehicle. | Read Full Review4/26/2025 12:00:00 AM | Cars.com
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★★★★★ melviningram05Very courteous and honest and looking forward to doing business with you again..I would definitely recommend others to come and shop with you always. | Read Full Review4/26/2025 12:00:00 AM | Cars.com
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★★★★★ Reese MarieWe got a 2020 Jeep compass Rashidah is amazing very helpful and great customer service I would recommend all my friends and family to her... thank you | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ tderdaKnowledgeable, great personality, was willing to show me what ever I wanted to see. When we started talking numbers he was willing to be flexible and check in with us on where we needed to be and willing to see that we had offers for my trade in. Fast we did NOT spend all day there and I appreciate that my time was valuable to him. V | Read Full Review4/24/2025 12:00:00 AM | DealerRater
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★★★★★ tderdaKnowledgeable, great personality, was willing to show me what ever I wanted to see. When we started talking numbers he was willing to be flexible and check in with us on where we needed to be and willing to see that we had offers for my trade in. Fast we did NOT spend all day there and I appreciate that my time was valuable to him. V | Read Full Review4/24/2025 12:00:00 AM | Cars.com
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★★★★★ jaquaya.williamsGood experience nice environment and people Kevin was nice to work with as well Tammy as this is the second vehicle she has helped me with | Read Full Review4/22/2025 12:00:00 AM | DealerRater
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★★★★★ mheverlyTerrible service. Terrible communication. They have had my car for 3 weeks and are supposedly just now starting the work. I wish I would have avoided this dealer like the plague and driven my car to anywhere else. I have tried to contact Don Bailey multiple times like the reply to this poor review with probably tell me to do and no o | Read Full Review4/21/2025 12:00:00 AM | DealerRater
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★★★★★ mheverlyTerrible service. Terrible communication. They have had my car for 3 weeks and are supposedly just now starting the work. I wish I would have avoided this dealer like the plague and driven my car to anywhere else. I have tried to contact Don Bailey multiple times like the reply to this poor review with probably tell me to do and no o | Read Full Review4/21/2025 12:00:00 AM | Cars.com
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★★★★★ Adriana CuadraRyan made our experience buying a brand new car very satisfactory. He gave us a lot of information about the vehicle and the attributes that would benefit our family and that were important in making our decision. | Read Full Review4/18/2025 12:00:00 AM | DealerRater
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★★★★★ Adriana CuadraRyan made our experience buying a brand new car very satisfactory. He gave us a lot of information about the vehicle and the attributes that would benefit our family and that were important in making our decision. | Read Full Review4/18/2025 12:00:00 AM | Cars.com
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★★★★★ kjjklgSo far that service has been very good and been done on Time. Very pleasant. | Read Full Review4/17/2025 12:00:00 AM | Cars.com
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★★★★★ kjjklgSo far that service has been very good and been done on Time. Very pleasant. | Read Full Review4/17/2025 12:00:00 AM | DealerRater
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★★★★★ Matt VanDeWielleI worked with Jake, Thom, and Brandon on selecting a new Gladiator and the experience was awesome. I will definitely go back to work with them to purchase a car when needed in the future. | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ Sherri BattenI would like to thank Kim D. The service advisor for helping me with my Jeep issue. She was very professional and answered all my questions. I also would like to thank Daniel P. The service technician that made the repairs to my jeep and I was able to drive it home about 2 hours after I handed over my keys. Thank you both for such a | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Matt HeverlyTerrible experience working with this dealer. Took almost 4 weeks to fix an issue that should have taken 3 days. They didn’t want to do the work we had covered by a warranty and made it as hard as possible to get it done. Avoid this dealer if you can. | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Darren GloverGreat service all around board. Service crew is very helpful and polite I was very pleased with service. | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ robert harperThey false advertise on the radio and basically.They will not try to even attempt to help you after you explain your situation, if it's too complicated on them.They basically tell you.We cannot help you and hang up the phone | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ bobbraden42I've purchased 2 vehicles from this dealership in as many years and it is a pleasure to deal with them | Read Full Review4/14/2025 12:00:00 AM | DealerRater
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★★★★★ bobbraden42I've purchased 2 vehicles from this dealership in as many years and it is a pleasure to deal with them | Read Full Review4/14/2025 12:00:00 AM | Cars.com
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★★★★★ Roy LesherTammy was phenomenal and everything we worked on she was knowledgeable and very courteous! Would recommend her 100% of the time. | Read Full Review4/13/2025 12:00:00 AM | Google
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★★★★★ Pablo OlivaresService department is not very professional took my car in for a part replacement under warranty they said they ordered it and a month later I called them and they told me it never got ordered not very happy with them ?? | Read Full Review4/13/2025 12:00:00 AM | Google
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★★★★★ Jim CrittermanThey kept my truck for a month and never fixed it. They miss diagnose the issue, the mechanic quit, the service manager quit, and they dropped the ball. No one ever called me for over a month. | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ camilo.futbolnicaRyan was amazing and made the process smooth and easy. He was friendly and knowledgeable | Read Full Review4/10/2025 12:00:00 AM | DealerRater
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★★★★★ camilo.futbolnicaRyan was amazing and made the process smooth and easy. He was friendly and knowledgeable | Read Full Review4/10/2025 12:00:00 AM | Cars.com
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★★★★★ yayotherealestVery helpful Listen me, didn't pressure me in to anything. Very nice people there. Love it. | Read Full Review4/9/2025 12:00:00 AM | Cars.com
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★★★★★ yayotherealestVery helpful Listen me, didn't pressure me in to anything. Very nice people there. Love it. | Read Full Review4/9/2025 12:00:00 AM | DealerRater
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★★★★★ Ethan PompeyGreat dealership. Thorough with their explanation of the buying process. Great selection and customer service. | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ Diana RedmanService department was very helpful! | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ erinrachtRoutine oil change & inspection & tire rotation on 3/17. Three weeks later overheating engine light appeared on my 2 yo SUV and stalled. Coolant was low & no leak per my local mechanic. Obviously they did not check my fluid levels which is routine maintenance. Very disappointed in level of care given for my newer vehicle. | Read Full Review4/9/2025 12:00:00 AM | DealerRater
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★★★★★ erinrachtRoutine oil change & inspection & tire rotation on 3/17. Three weeks later overheating engine light appeared on my 2 yo SUV and stalled. Coolant was low & no leak per my local mechanic. Obviously they did not check my fluid levels which is routine maintenance. Very disappointed in level of care given for my newer vehicle. | Read Full Review4/9/2025 12:00:00 AM | Cars.com
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★★★★★ dfeellisI’ve been working with Ryan for over a year trying to find that perfect deal on a new Wrangler. Ryan has started in touch sharing information, and instantly recognized me by name when he introduced himself on the lot. There is a fine balance between doing all you can to fill the needs is a customer and simply being a nuisance. Ryan i | Read Full Review4/8/2025 12:00:00 AM | Cars.com
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★★★★★ DADMR38Had new tires installed. Work was done in a timely manner and Kim kept me informed. | Read Full Review4/8/2025 12:00:00 AM | Cars.com
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★★★★★ dfeellisI’ve been working with Ryan for over a year trying to find that perfect deal on a new Wrangler. Ryan has started in touch sharing information, and instantly recognized me by name when he introduced himself on the lot. There is a fine balance between doing all you can to fill the needs is a customer and simply being a nuisance. Ryan i | Read Full Review4/8/2025 12:00:00 AM | DealerRater
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★★★★★ DADMR38Had new tires installed. Work was done in a timely manner and Kim kept me informed. | Read Full Review4/8/2025 12:00:00 AM | DealerRater
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★★★★★ David EllisRyan has worked with me for a year to find the right deal at the right time. Did a great job staying in touch yet not being annoying. | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Cheryl ReynoldsI have had a really good experience with Michiana Chrysler. The sales staff is reputable and knowledgeable about the brands they sell. | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Richard HernandezVery quick and thorough, very nice salesman…he was very helpful with all questions and concerns. Overall great experience! | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Carl MarkhamThey had my vehicle in for warranty and mechanical work which lasted for almost a month with almost no communication! After trying to talk to a service rep I was given multiple excuses as to why it was taking so long! So 4200 dollars later my car was done with the battery not charge and the vehicle filthy. | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ David RetekHad new tires installed. I was satisfied with all work that was done. Kim did an excellent job keeping me informed what was being done and all work was done in a timely manner. | Read Full Review4/4/2025 12:00:00 AM | Google
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★★★★★ wendy.pavich00They have always treated me with the upmost respect and kindness. Everything was so easy and professional. | Read Full Review4/4/2025 12:00:00 AM | DealerRater
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★★★★★ wendy.pavich00They have always treated me with the upmost respect and kindness. Everything was so easy and professional. | Read Full Review4/4/2025 12:00:00 AM | Cars.com
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★★★★★ Dorett BushMichiana Jeep has great service and friendly, courteous, knowledgeable employees. We only have 1 vehicle and they provide a shuttle service when we have to leave it there. | Read Full Review4/3/2025 12:00:00 AM | Google
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★★★★★ yourname50874Not hanpping ok service are dom i i i i i i i i i i i i | Read Full Review4/2/2025 12:00:00 AM | DealerRater
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★★★★★ yourname50874Not hanpping ok service are dom i i i i i i i i i i i i | Read Full Review4/2/2025 12:00:00 AM | Cars.com
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★★★★★ chaperittaI had the pleasure of working with Joseph when I bought a Renegade from the lot. He was very patient and kind. Joseph is easy to relate to as a salesman. I am used to pushy ones who never listen to my wants. Joseph is not this way at all! If you want an honest, relatable, enjoyable experience, then I definitely say go see Joseph at M | Read Full Review4/1/2025 12:00:00 AM | Cars.com
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★★★★★ chaperittaI had the pleasure of working with Joseph when I bought a Renegade from the lot. He was very patient and kind. Joseph is easy to relate to as a salesman. I am used to pushy ones who never listen to my wants. Joseph is not this way at all! If you want an honest, relatable, enjoyable experience, then I definitely say go see Joseph at M | Read Full Review4/1/2025 12:00:00 AM | DealerRater
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★★★★★ scurtindolphRyan is very thorough in finding the vehicle that fits you. This is my second purchase from Ryan and definitely will not be my last. Thanks Ryan @ Michiana Chrysler Dodge and Ram on McKinley Ave in Mishawaka. | Read Full Review3/31/2025 12:00:00 AM | DealerRater
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★★★★★ scurtindolphRyan is very thorough in finding the vehicle that fits you. This is my second purchase from Ryan and definitely will not be my last. Thanks Ryan @ Michiana Chrysler Dodge and Ram on McKinley Ave in Mishawaka. | Read Full Review3/31/2025 12:00:00 AM | Cars.com
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★★★★★ frankrey1The salesman Ryan did a great job. He followed through with everything we asked for. | Read Full Review3/30/2025 12:00:00 AM | Cars.com
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★★★★★ carlos_felipe2001Ryan is a good people and I was able to get the car I wanted | Read Full Review3/30/2025 12:00:00 AM | Cars.com
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★★★★★ Collinpjones22Ryan was really helpful, communitive and made sure we got the best deal possible. Ryan did an awesome job in making us feel welcome and made us feel at home. | Read Full Review3/30/2025 12:00:00 AM | Cars.com
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★★★★★ carlos_felipe2001Ryan is a good people and I was able to get the car I wanted | Read Full Review3/30/2025 12:00:00 AM | DealerRater
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★★★★★ frankrey1The salesman Ryan did a great job. He followed through with everything we asked for. | Read Full Review3/30/2025 12:00:00 AM | DealerRater
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★★★★★ Collinpjones22Ryan was really helpful, communitive and made sure we got the best deal possible. Ryan did an awesome job in making us feel welcome and made us feel at home. | Read Full Review3/30/2025 12:00:00 AM | DealerRater
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★★★★★ emorawski1228It was a great time buy another car. Ryan know what I was looking for and got me a vehicle. | Read Full Review3/30/2025 12:00:00 AM | DealerRater
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★★★★★ emorawski1228It was a great time buy another car. Ryan know what I was looking for and got me a vehicle. | Read Full Review3/30/2025 12:00:00 AM | Cars.com
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★★★★★ na13Don't know who Amy is. Just took in my Jeep for a recall. I was unhappy that as many times I called to make appt. my phone calls were never returned. I had to go to dealership to make appt. | Read Full Review3/30/2025 12:00:00 AM | Cars.com
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★★★★★ na13Don't know who Amy is. Just took in my Jeep for a recall. I was unhappy that as many times I called to make appt. my phone calls were never returned. I had to go to dealership to make appt. | Read Full Review3/30/2025 12:00:00 AM | DealerRater
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★★★★★ jc25Great service abs communication. They were able to give me the deal that we needed to get. | Read Full Review3/29/2025 12:00:00 AM | DealerRater
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★★★★★ hippysoul1979I am absolutely in love with my new car!! Ryan Chamberlin was fantastic! Thank you so much for a great car buying experience! | Read Full Review3/29/2025 12:00:00 AM | DealerRater
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★★★★★ brooke.russwurmWorking with Ryan was such a pleasant experience and he made buying my car a breeze! Thank you Ryan! | Read Full Review3/29/2025 12:00:00 AM | DealerRater
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★★★★★ hippysoul1979I am absolutely in love with my new car!! Ryan Chamberlin was fantastic! Thank you so much for a great car buying experience! | Read Full Review3/29/2025 12:00:00 AM | Cars.com
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★★★★★ brooke.russwurmWorking with Ryan was such a pleasant experience and he made buying my car a breeze! Thank you Ryan! | Read Full Review3/29/2025 12:00:00 AM | Cars.com
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★★★★★ jc25Great service abs communication. They were able to give me the deal that we needed to get. | Read Full Review3/29/2025 12:00:00 AM | Cars.com
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★★★★★ Wayne DeBlaseQuick! And reasonably priced service! | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ rickalbertson50It was great,Thom was very professional and very knowledgeable what he was selling. I was very impressed with the whole process of buying. Thanks again! | Read Full Review3/27/2025 12:00:00 AM | DealerRater
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★★★★★ Chris WoodsWe bought a 2018 Jeep Wrangler & the extended warranty last year (2024)…. In past couple weeks, we’ve had a couple issues & Service did a great job fixing (& most was covered under our Gold warranty). So far, I’ve been very pleased & communication has been solid! Thanks to Mike & the Service team! | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ rickalbertson50It was great,Thom was very professional and very knowledgeable what he was selling. I was very impressed with the whole process of buying. Thanks again! | Read Full Review3/27/2025 12:00:00 AM | Cars.com
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★★★★★ asapocean00Michael was very unprofessional. I never received any updates while my vehicle was in the service center. Instead I had to call on my own and get updates myself. Lack of communication and just overall unhelpful. | Read Full Review3/26/2025 12:00:00 AM | Cars.com
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★★★★★ asapocean00Michael was very unprofessional. I never received any updates while my vehicle was in the service center. Instead I had to call on my own and get updates myself. Lack of communication and just overall unhelpful. | Read Full Review3/26/2025 12:00:00 AM | DealerRater
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★★★★★ asapocean00Michael was very unprofessional. I never received updates while my vehicle was there and he claimed to have called me but never did. I had to call myself and that lack of communication is vital especially when your working on someone’s car for days longer than expected. | Read Full Review3/26/2025 12:00:00 AM | DealerRater
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★★★★★ Donna PavnicaGood experience. Very helpful. | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ Dennis DavisVick Sheetz took care of all my paperwork and got me set up and rolling in my 22Challenger….really wasn’t sure what I wanted but the selection was great! | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ Timothy CarterDon’t go here!! Poor service, had our car for 2 weeks, kept fixing things and telling us it was ready, $800, then kept finding more stuff wrong$1100 then finally $2100, car now has additional electrical issues, Took it back in and Amy tells it’ll be another $250 to fix the window that never had a problem with it to begin with until t | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ aboutmydogsI'll try to keep it short. Second worst car buying experience (the first also a Dodge dealership ?? I have had at least 3 positive experiences with big dealerships so it's not like I haven't bought a car before. Do I have my dream car, yes. Not the positive experience I would have liked since it's been a ten year dream of mine. 1) Hig | Read Full Review3/24/2025 12:00:00 AM | DealerRater
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★★★★★ aboutmydogsI'll try to keep it short. Second worst car buying experience (the first also a Dodge dealership ?? I have had at least 3 positive experiences with big dealerships so it's not like I haven't bought a car before. Do I have my dream car, yes. Not the positive experience I would have liked since it's been a ten year dream of mine. 1) Hig | Read Full Review3/24/2025 12:00:00 AM | Cars.com
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★★★★★ John SlyVictor was friendly and listened to what we wanted and wasn’t pushy to sell us high priced vehicles. | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ Lori AdamsFriendly, very helpful. Staff answered all my questions. Left with a new vehicle 2 hrs later. | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ Matias TorresIt's was a great experience my first time buying a suv from a dealer | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ Jerry Szabo**UPDATE** I had wrote a review that I have tried to find to update but I can't seem to find it. I tried one more time to talk to Dan Bailey (service manger) but had no luck so I talked to Brandon Byrum (sales manager) and I explained to him what I had went through with my moonroof not working after the side airbags were fixed for a | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ alex nelsonMy vehicle is now at Michigan Chrysler for the 2nd time concerning an electrical issue. There is a lack of communication as to updates concerning the repair status of vehicle. Also when calling in if you are able to leave a message no one returns the call. | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ Kevin RaylBought a car but they gave us issues not wanting to replace a sensor that was bad. Was told everything was good before buying. After putting the down payment down then we were told there was an issue with the senor. Refused to replace at first | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ Tony PrimmerPurchased our Jeep (2013) June of 2023. Unfortunately extended warranty had run out, Jeep suddenly broke down with our teen son driving home in a snow storm. Had it towed from LaPorte to MCDJR at cost of $400. They provided a laundry list of repairs at a cost of over 7k, but to get it running it needed a clockspring. $1523.00 later, | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ Richard McKeeI purchased a used Challenger during the evening hours and didn't notice the dent on the side until the next day when picking the car up. The sales person did not mention it or point it out and this upset me greatly. But the Sales Manager, Jarrod Enyart, stepped up and agreed to have the dent repaired. The repair was completed in a t | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Terica JohnsonI purchased a 2022 dodge Durango and I absolutely love it ! I worked with Jacob and he was so nice and very patient with me and he wasn’t bothered by the million questions I asked! He made the process very very painless . I wouldn’t go anywhere else to buy a car but here ! Thank you again Jacob! | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Jerry SzaboI usually don't do this but this time I am because of what I went through.. I went to a local Chrysler dealership in Mishawaka to get a recall done on the side airbags so I set up an appointment, went in and was going to wait on the repair. 1hr 35min later the Service Tech came to me and said "sorry, we don't have the parts for the r | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ H.D. Tate's EmailsWe were sold an "as is" Jeep Grand Cherokee Limited edition. It had minor ticking, which the salesman insisted was just a belt. This car was an investment, and we were willing and in agreeance with taking on a minor belt issue, however- what we were not in agreeance with is repairs requiring engine work! after we took it for the firs | Read Full Review3/16/2025 12:00:00 AM | Google
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★★★★★ L MullinsGood price is great service highly recommend for anyone looking to purchase new or used | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ Richard McKeeThe sold me a used car with a large dent and several chips and scratches after saying it would be detailed and looking peerfect. I could not see the outside at time of signing contract as is and they didn’t inform of current issues. When I went to pick it up and saw the condition during daylight I told them I wanted the dealership to | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ Hailey EvansGot my Jeep back with the horn not working, headlight not completely secured back in and got charged for 3 different diagnostics instead of just one. | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Jimbohmer215Service manager very dishonest and poor service. Small service took over four weeks to complete. Constantly changing reasons for charges. Original tech was fired during the process! | Read Full Review3/13/2025 12:00:00 AM | DealerRater
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★★★★★ Jimbohmer215Service manager very dishonest and poor service. Small service took over four weeks to complete. Constantly changing reasons for charges. Original tech was fired during the process! | Read Full Review3/13/2025 12:00:00 AM | Cars.com
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★★★★★ Lauren DiPasqualeI cannot recommend Thom highly enough! He recently helped my boyfriend purchase his dream truck, and the experience was fantastic from start to finish. Thom is an awesome guy who truly cares about his customers. He took the time to understand what we were looking for and made sure we walked out with a vehicle we’ve been wanting! His | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Julius HorvathHad service performed, staff very accommodating, service was above & beyond. Will have no problems them perform future maintenance on my vehicle, thank you! | Read Full Review3/10/2025 12:00:00 AM | Google
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★★★★★ LeeAnn WaldronThank you Thom for working with me! What I ended up buying was not on my radar, but I love it! | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ Adam FIt was great. Way better than those idiots at Lochmandy Motors | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ donald mckeeGreat service, kept me informed about parts coming in , and when to get my vehicle back. Thanks | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ K. R.Sales staff is not transparent or professional. Do not recommend. Service department wasn't great the few times i used them either. | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ bauer.rickNice and friendly experience . Keep up the good work! Would not hesitate to do it again. Even the shuttle driver was entertaining. | Read Full Review3/3/2025 12:00:00 AM | DealerRater
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★★★★★ markdeelBoth gentlemen did an outstanding job. Took the time to explain things and customer service was beyond approach. I urged anyone who's thinking about buying a vehicle to go by and visit them. | Read Full Review3/3/2025 12:00:00 AM | DealerRater
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★★★★★ markdeelBoth gentlemen did an outstanding job. Took the time to explain things and customer service was beyond approach. I urged anyone who's thinking about buying a vehicle to go by and visit them. | Read Full Review3/3/2025 12:00:00 AM | Cars.com
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★★★★★ bauer.rickNice and friendly experience . Keep up the good work! Would not hesitate to do it again. Even the shuttle driver was entertaining. | Read Full Review3/3/2025 12:00:00 AM | Cars.com
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★★★★★ Disrespected and lied to CustomerMike is an out and out liar. Do not trust him. He told us out vehicle was ready for pickup and charged us nearly $900. The vehicle didnt start and he said "maybe the battery is dead" but in fact, he instructed people to push it it from service to the lot because it didn't start. Seems unbelievable, I know! I've never had an experienc | Read Full Review3/1/2025 12:00:00 AM | Cars.com
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★★★★★ Disrespected and lied to CustomerAnd the real gut punch to my previous review is the fact that the truck was running great whem we drove it in. Now its locked into 4 wheel low (after being told it could be manually shifted) and won't start. | Read Full Review3/1/2025 12:00:00 AM | Cars.com
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★★★★★ Disrespected and lied to CustomerAnd the real gut punch to my previous review is the fact that the truck was running great whem we drove it in. Now its locked into 4 wheel low (after being told it could be manually shifted) and won't start. | Read Full Review3/1/2025 12:00:00 AM | DealerRater
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★★★★★ Disrespected and lied to CustomerMike is an out and out liar. Do not trust him. He told us out vehicle was ready for pickup and charged us nearly $900. The vehicle didnt start and he said "maybe the battery is dead" but in fact, he instructed people to push it it from service to the lot because it didn't start. Seems unbelievable, I know! I've never had an experienc | Read Full Review3/1/2025 12:00:00 AM | DealerRater
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★★★★★ Marty DeGeyterVery informative salesman. Was very helpful | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Mindy McClanahanTheir constant, annoying, awful radio commercials make me NOT want to buy a car from them. I have been at work for less than an hour with the radio on and have heard the commercial with the fake trump and biden 3 times!!! Its excessive and annoying! | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Essance WardMichiana has gained my trust again. Kim was awesome! She kept me informed EVERY step of the way. She listened to my concerns and made sure I was comfortable. Thanks for everything! | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ 00Great employees great cars great prices Go see Ryan Chamberlain | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ smithashley2713This is my third time buy a cat from Michiana. They always make buying a car easy when to me it can be stressful, and they always find a way to give me what I want! I appreciate them. | Read Full Review2/27/2025 12:00:00 AM | DealerRater
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★★★★★ headhonchosrGreat cars great prices and great employees Go see Ryan Chamberlain for your new vehicle | Read Full Review2/27/2025 12:00:00 AM | DealerRater
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★★★★★ headhonchosrGreat cars great prices and great employees Go see Ryan Chamberlain for your new vehicle | Read Full Review2/27/2025 12:00:00 AM | Cars.com
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★★★★★ smithashley2713This is my third time buy a cat from Michiana. They always make buying a car easy when to me it can be stressful, and they always find a way to give me what I want! I appreciate them. | Read Full Review2/27/2025 12:00:00 AM | Cars.com
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★★★★★ Paul SalazarPrevious experience. “Overall I dont like you, nor the brand. Will most likely change my Jeep. You are ripping your customers and the cars are not great.” Last interaction(I gave you another shot): Even worse, both guys in the service area were totally disrespectful. My take away PLEASE ERASE ME FROM YOUR CUSTOMERS’s database. My pro | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ parisnewman97Super excited for my new SUV I absolutely love it great customer service and special thanks to Ryan for working with us to get the best deal possible appreciate it ?? | Read Full Review2/26/2025 12:00:00 AM | DealerRater
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★★★★★ parisnewman97Super excited for my new SUV I absolutely love it great customer service and special thanks to Ryan for working with us to get the best deal possible appreciate it ?? | Read Full Review2/26/2025 12:00:00 AM | Cars.com
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★★★★★ khuth1Mike Mabrey in the service department was great. They did a good job working with my warranty, which I know is a pain! | Read Full Review2/26/2025 12:00:00 AM | Cars.com
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★★★★★ khuth1Mike Mabrey in the service department was great. They did a good job working with my warranty, which I know is a pain! | Read Full Review2/26/2025 12:00:00 AM | DealerRater
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★★★★★ Leslie KellyEveryone was so helpful. No pressure! They got me the car I wanted. Very happy. Jose, the salesman was professional and knowledgeable. | Read Full Review2/24/2025 12:00:00 AM | Google
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★★★★★ Harold LaphamVery happy with my purchase. I would definitely do business again when looking for a Dodge! | Read Full Review2/24/2025 12:00:00 AM | Google
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★★★★★ jnelson30All the people encountered were extremely friendly and helpful. Thom was excellent, knowledgeable and seemed to truly enjoy his job. It was not a stressful process at all! Enjoyed my time there! | Read Full Review2/24/2025 12:00:00 AM | DealerRater
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★★★★★ jnelson30All the people encountered were extremely friendly and helpful. Thom was excellent, knowledgeable and seemed to truly enjoy his job. It was not a stressful process at all! Enjoyed my time there! | Read Full Review2/24/2025 12:00:00 AM | Cars.com
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★★★★★ budster1875Very friendly group of people. They helped out a lot. I did feel like they wanted me to be there. | Read Full Review2/23/2025 12:00:00 AM | Cars.com
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★★★★★ budster1875Very friendly group of people. They helped out a lot. I did feel like they wanted me to be there. | Read Full Review2/23/2025 12:00:00 AM | DealerRater
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★★★★★ Andrew TabaczukAmy helped me through the tedious process of getting my car repaired and was an amazing help to me throughout the entire ordeal!! | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ tessyeo76My sales women was absolutely wonderful. She made the experience better. I want to thank her | Read Full Review2/19/2025 12:00:00 AM | DealerRater
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★★★★★ tessyeo76My sales women was absolutely wonderful. She made the experience better. I want to thank her | Read Full Review2/19/2025 12:00:00 AM | Cars.com
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★★★★★ Caravan loverThis service center is very efficient and courteous. My automotive problems were addressed and corrected to my satisfaction. | Read Full Review2/18/2025 12:00:00 AM | Cars.com
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★★★★★ Caravan loverThis service center is very efficient and courteous. My automotive problems were addressed and corrected to my satisfaction. | Read Full Review2/18/2025 12:00:00 AM | DealerRater
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★★★★★ Rob GalbraithExcellent attitude and great customer service!! Exciting !! | Read Full Review2/18/2025 12:00:00 AM | Google
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★★★★★ seanlawnMy jeep has been in 3xs and issues still not fixed. Engine light is on and remote start not working | Read Full Review2/17/2025 12:00:00 AM | DealerRater
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★★★★★ seanlawnMy jeep has been in 3xs and issues still not fixed. Engine light is on and remote start not working | Read Full Review2/17/2025 12:00:00 AM | Cars.com
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★★★★★ carbuyer1984Ryan and sales manager, Jarrod, worked hard to get me the truck I wanted at a payment that I was satisfied with. Ryan was patient during negotiations and was knowledgeable of his product. His communicated well by phone, email, and text message. | Read Full Review2/15/2025 12:00:00 AM | Cars.com
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★★★★★ carbuyer1984Ryan and sales manager, Jarrod, worked hard to get me the truck I wanted at a payment that I was satisfied with. Ryan was patient during negotiations and was knowledgeable of his product. His communicated well by phone, email, and text message. | Read Full Review2/15/2025 12:00:00 AM | DealerRater
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★★★★★ Alicia FryeVery accommodating, and got my car in and fixed very quick. Plus dropped me off and picked me up to get my car. Thanks guys. ?? | Read Full Review2/15/2025 12:00:00 AM | Google
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★★★★★ Otto LedecziWaited 4.5 hours for a seatbelt recall repair. Was not offered a car or notified of progress. I came out to service after 3 hours and 45 minutes to see what was going on? The service tech talked to the mechanic and stated they had to go to Lachmondys to get parts. I came back out after 4.5 hours and saw my car outside. I went to the | Read Full Review2/15/2025 12:00:00 AM | Google
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★★★★★ Fallon Gates (AriesEmber)So far the experience has been good. We just got a car from here and they worked with us and made us feel welcome. I have to commend them on their car selling abilities. I only went in to get some questions answered and left with a car. I loved that during the financials, he was willing to answer all our questions and tell us what ev | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ derr.sandraThis dealership gets it done when others can't this was an exceptional experience starting with the salesman we delt with. Vondell Gaskil | Read Full Review2/12/2025 12:00:00 AM | DealerRater
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★★★★★ derr.sandraThis dealership gets it done when others can't this was an exceptional experience starting with the salesman we delt with. Vondell Gaskil | Read Full Review2/12/2025 12:00:00 AM | Cars.com
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★★★★★ David Beadle lllDon't go there.They ripped me and my wife off.Big time still fighting to get back extended warranty.They sold us on a car with 9000 miles.They snuck it in there.It's called fraud and they love lying to people.They took a devantage of us they sure did 6400 warranty slide in there on us shame on them don't ever buy a car from there or | Read Full Review2/12/2025 12:00:00 AM | Google
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★★★★★ GOODYRODIt'a good place to do business,I will go back again. The service was Fantastic | Read Full Review2/9/2025 12:00:00 AM | DealerRater
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★★★★★ nickolehainesRyan was great to work with! He was very knowledgeable about every car we test drove | Read Full Review2/9/2025 12:00:00 AM | DealerRater
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★★★★★ GOODYRODIt'a good place to do business,I will go back again. The service was Fantastic | Read Full Review2/9/2025 12:00:00 AM | Cars.com
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★★★★★ nickolehainesRyan was great to work with! He was very knowledgeable about every car we test drove | Read Full Review2/9/2025 12:00:00 AM | Cars.com
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★★★★★ snicklas3629I spent two thousand dollars and my Jeep ran for exactly 3 days and it's not starting again. The problem is not fixed and I can't figure it out how to get this dealership to come get it and properly fix the issue | Read Full Review2/9/2025 12:00:00 AM | Cars.com
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★★★★★ snicklas3629I spent two thousand dollars and my Jeep ran for exactly 3 days and it's not starting again. The problem is not fixed and I can't figure it out how to get this dealership to come get it and properly fix the issue | Read Full Review2/9/2025 12:00:00 AM | DealerRater
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★★★★★ jlindiThey did a great job getting my Jeep out the door. Disappointed that my Sahara does NOT have a garage door opener!!! Hitch and running boards I can add. | Read Full Review2/8/2025 12:00:00 AM | DealerRater
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★★★★★ jlindiThey did a great job getting my Jeep out the door. Disappointed that my Sahara does NOT have a garage door opener!!! Hitch and running boards I can add. | Read Full Review2/8/2025 12:00:00 AM | Cars.com
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★★★★★ JRAll of the people involved with our multiple visits were very helpful, courteous and professional. We were satisfied with the results. | Read Full Review2/7/2025 12:00:00 AM | Cars.com
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★★★★★ JRAll of the people involved with our multiple visits were very helpful, courteous and professional. We were satisfied with the results. | Read Full Review2/7/2025 12:00:00 AM | DealerRater
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★★★★★ Irene SanchezWent in for my last Jeep Wave oil change and tire rotation and found out they didn’t do a tire rotation because they lost my locking lug nut from the previous oil change. I have been trying to get a hold of them since the day after my oil change. Many voicemails and minutes of holding no luck. I am going to be calling Jeep. | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Yogurt ur Way CafeIf you are looking help with a Fiat ask for Matthew ! He’s the Fiat Master! Everyone is service are very nice and Sandra and Hunter in parts are super helpful! Thank you | Read Full Review2/5/2025 12:00:00 AM | Google
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★★★★★ L HSCAMMERS. Sending me junk mail trying to "buy out" my loan from another unrelated dealership meaning they're buying our personal information and loan details WITHOUT CONSENT, just to send junk mail and try to con people into trading in their vehicles for pennies on the dollar so they can con them out of a perfectly good vehicle that' | Read Full Review2/3/2025 12:00:00 AM | Google
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★★★★★ garyclarksonGreat service! Ryan went out of his way to get my vehicle ready and delivered. He also worked on getting me the truck I needed. | Read Full Review1/31/2025 12:00:00 AM | DealerRater
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★★★★★ garyclarksonGreat service! Ryan went out of his way to get my vehicle ready and delivered. He also worked on getting me the truck I needed. | Read Full Review1/31/2025 12:00:00 AM | Cars.com
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★★★★★ Mary JonesTheir service department is top notch! | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Chosan Trevinoservice department 0/10. mike is rude, dismissive, and should be either working on cars or become of janitorial services because his customer service is horrible. Sales was lovely but service needs new people representing their company. In conclusion, I will never recommend. | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ cumminscfcI live out of state and was searching for a truck and a good deal online. As a skeptical buyer and one who likes to be informed, Ryan Chamberlin did just that. He was a consummate professional throughout my process and I felt comfortable with the deal I got. He surpassed my customer service expectations with his attentiveness and res | Read Full Review1/28/2025 12:00:00 AM | DealerRater
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★★★★★ cumminscfcI live out of state and was searching for a truck and a good deal online. As a skeptical buyer and one who likes to be informed, Ryan Chamberlin did just that. He was a consummate professional throughout my process and I felt comfortable with the deal I got. He surpassed my customer service expectations with his attentiveness and res | Read Full Review1/28/2025 12:00:00 AM | Cars.com
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★★★★★ [email protected]I was just in for routine service, which went very smoothly. Arrived early in the morning, but would prefer to be able to make a timed appointment. I only had contact with Amy in person. I've been bringing my last three Jeeps there for service, and have purchased the last two there. Location is important and the effort to upgrade the | Read Full Review1/26/2025 12:00:00 AM | Cars.com
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★★★★★ [email protected]I was just in for routine service, which went very smoothly. Arrived early in the morning, but would prefer to be able to make a timed appointment. I only had contact with Amy in person. I've been bringing my last three Jeeps there for service, and have purchased the last two there. Location is important and the effort to upgrade the | Read Full Review1/26/2025 12:00:00 AM | DealerRater
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★★★★★ Mya BirdI give this place a 100/10. Tammy was very understanding and on top of that very nice. I appreciate her so much for helping me get my first forever car! | Read Full Review1/26/2025 12:00:00 AM | Google
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★★★★★ Tracy WorkmanReal happy with this place, just bought a 2015 jeep wrangler for a decent price. Tammy was friendly and very helpful, the whole staff was... I bought a jeep patriot from here 5 years ago, and I will continue to be coming here to do business. | Read Full Review1/26/2025 12:00:00 AM | Google
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★★★★★ mcrandyhanshewRyan was a big help. but, management was unclear about pricing and made things more difficult than they needed to be. | Read Full Review1/26/2025 12:00:00 AM | DealerRater
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★★★★★ mcrandyhanshewRyan was a big help. but, management was unclear about pricing and made things more difficult than they needed to be. | Read Full Review1/26/2025 12:00:00 AM | Cars.com
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★★★★★ NATHANHILL574I've been a customer since 2019. Always friendly and helpful. I would recommend them! | Read Full Review1/25/2025 12:00:00 AM | Cars.com
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★★★★★ NATHANHILL574I've been a customer since 2019. Always friendly and helpful. I would recommend them! | Read Full Review1/25/2025 12:00:00 AM | DealerRater
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★★★★★ D LaneIncredible 5Star Performance by Rashida Macklin for helping me obtain the vehicle I wanted, she is an amazing sales person and when it comes time to do it again she will have my business hands down | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ jgjonesdhThe salesman, Jeremy, was very knowledgeable and friendly. I did t feel pressured at all. He took time with me to make sure all my questions were answered. | Read Full Review1/24/2025 12:00:00 AM | DealerRater
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★★★★★ mastshelbyRyan was so amazing. He knew exactly what I wanted and found me the perfect suv for my family. He was very personable and had a lot of insight on different vehicles. When I’m making big purchases with someone, I always look at their attire and Ryan had really nice shoes. I personally would never buy a vehicle from someone wearing sne | Read Full Review1/24/2025 12:00:00 AM | DealerRater
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★★★★★ mastshelbyRyan was so amazing. He knew exactly what I wanted and found me the perfect suv for my family. He was very personable and had a lot of insight on different vehicles. When I’m making big purchases with someone, I always look at their attire and Ryan had really nice shoes. I personally would never buy a vehicle from someone wearing sne | Read Full Review1/24/2025 12:00:00 AM | Cars.com
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★★★★★ jgjonesdhThe salesman, Jeremy, was very knowledgeable and friendly. I did t feel pressured at all. He took time with me to make sure all my questions were answered. | Read Full Review1/24/2025 12:00:00 AM | Cars.com
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★★★★★ RAVINCENTExcellent fast service! Always friendly and very easy to get in. Michael is great and I'd recommend anyone go here for service. | Read Full Review1/22/2025 12:00:00 AM | DealerRater
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★★★★★ BLDeneenDealership remodel is awesome. Place looks very inviting and updated. Everyone we came into contact with during the buying process were friendly, helpful, and knowledgeable. We didn’t come to buy that day, but left with a new truck. Awesome job everyone. | Read Full Review1/22/2025 12:00:00 AM | DealerRater
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★★★★★ RAVINCENTExcellent fast service! Always friendly and very easy to get in. Michael is great and I'd recommend anyone go here for service. | Read Full Review1/22/2025 12:00:00 AM | Cars.com
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★★★★★ BLDeneenDealership remodel is awesome. Place looks very inviting and updated. Everyone we came into contact with during the buying process were friendly, helpful, and knowledgeable. We didn’t come to buy that day, but left with a new truck. Awesome job everyone. | Read Full Review1/22/2025 12:00:00 AM | Cars.com
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★★★★★ Apulello CervantesGood service! Was able to call ahead about a service and they were able to fit me into their schedule the same day. Fixed my vehicle’s issue right away. I was able to wait at the dealership. | Read Full Review1/20/2025 12:00:00 AM | Google
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★★★★★ Rhonda HoskinsJose was friendly, knowledgeable, and very helpful | Read Full Review1/20/2025 12:00:00 AM | Google
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★★★★★ Tamara TideyOne more strike against Michiana Jeep. Had an appointment for 9:30, get here and am told that I have an hour and a half wait. I explained that I made an appointment for 9:30. He said it’s really first come first serve, you can make an appointment but it’s busy on Mondays. He then asks if I want to wait??? So now I’m stuck wait | Read Full Review1/20/2025 12:00:00 AM | Google
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★★★★★ Kelly HuthMike in the service department was great. Worked hard to get my car done when I needed it! | Read Full Review1/19/2025 12:00:00 AM | Google
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★★★★★ Dave NeibarI’ve been trying for the last two Fridays to get a hold of the service manager. I’ve called there three times and then said he is not available. I have a 2022 Jeep compass that has been poorly running. I’ve been in that shop three times and I don’t know if they’re not reading or what I’m getting 14 miles to the gallon on a four-cylin | Read Full Review1/19/2025 12:00:00 AM | Google
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★★★★★ Tony WilliamsService was great and done in a timely fashion. | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Karen DePaepeI was very happy with the service performed on my jeep. I greatly appreciated the video of the work performed and condition of my vehicle and its parts. Michael M. handled oversaw the service and paperwork and did an outstanding job. The price was very affordable for the serviced received! | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ Rodney CouchVictor and Jose did a amazing job helping me with purchasing a used truck and I love it this is my second vehicle purchased here and I am very satisfied with everything! | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ jerryharkerI brought my truck in for a recall and I was treated real good. Thank you. | Read Full Review1/15/2025 12:00:00 AM | DealerRater
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★★★★★ jerryharkerI brought my truck in for a recall and I was treated real good. Thank you. | Read Full Review1/15/2025 12:00:00 AM | Cars.com
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★★★★★ Linda SchaferSeemed to be a nice place ....I'm happy with my purchase. My sales was very nice. | Read Full Review1/14/2025 12:00:00 AM | Cars.com
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★★★★★ Linda SchaferSeemed to be a nice place ....I'm happy with my purchase. My sales was very nice. | Read Full Review1/14/2025 12:00:00 AM | DealerRater
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★★★★★ Gregory Trent Brown SrThanks for excellent quality service | Read Full Review1/13/2025 12:00:00 AM | Google
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★★★★★ Holly OshinskiProcess was simple, quick, and easy. I had a small issue after leaving that they resolved quickly. We love our new Jeep! | Read Full Review1/13/2025 12:00:00 AM | Google
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★★★★★ sippinpepsiThe dealership wasn’t bad they should train Vondell Glasgow a lot better. He was very inknowledgeable about the vehicle that I purchased so he needs a little more help with the new car sales. | Read Full Review1/13/2025 12:00:00 AM | DealerRater
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★★★★★ sippinpepsiThe dealership wasn’t bad they should train Vondell Glasgow a lot better. He was very inknowledgeable about the vehicle that I purchased so he needs a little more help with the new car sales. | Read Full Review1/13/2025 12:00:00 AM | Cars.com
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★★★★★ Nellie Cathey-YounkinMCDJR sucks!!! Thanks!!?? | Read Full Review1/13/2025 12:00:00 AM | Google
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★★★★★ LoraStill waiting on a call back from Dan Whitenack. I will NEVER take my jeep there again. | Read Full Review1/12/2025 12:00:00 AM | DealerRater
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★★★★★ LoraStill waiting on a call back from Dan Whitenack. I will NEVER take my jeep there again. | Read Full Review1/12/2025 12:00:00 AM | Cars.com
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★★★★★ nathanrgageGreat experience! Friendly staff, smooth process, and they helped us find the perfect car. Highly recommend! | Read Full Review1/10/2025 12:00:00 AM | Cars.com
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★★★★★ nathanrgageGreat experience! Friendly staff, smooth process, and they helped us find the perfect car. Highly recommend! | Read Full Review1/10/2025 12:00:00 AM | DealerRater
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★★★★★ John SlyVictor was very professional and had the vehicle pulled up | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Cheryl MillikenEveryone was very helpful and friendly | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Matt SchwartzI bought a jeep from Laporte, had issues with it from the time I bought it so I brought it back over and over and the issue never got fixed the service manager was horrible he even told the wife and me to never come back, would not recommend the Laporte branch to anyone. They were happy when I bought it but didn’t want anything to do | Read Full Review1/7/2025 12:00:00 AM | Google
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★★★★★ Terry ThibaultForgot coupon and I thought he could give me coupon rate anyway. Bought car here and won't be back. The difference of 30 dollars isn't always monetary, but means a lot in appreciation | Read Full Review1/6/2025 12:00:00 AM | Google
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★★★★★ robinpollock1Salesman Ryan Chamberlain was great. Dealership practices left a lot to be desired. 1) I was my initially told my trade was more than when the paperwork was done. 2) I Was told my APR was 7.0 and when paperwork was done it was 8.0 3) the dealer tried to sneak a $5000 extended warranty by me without my knowledge 4) was told the unit h | Read Full Review1/5/2025 12:00:00 AM | DealerRater
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★★★★★ papasly03Friendly and very understanding. Made our purchase easy without pushing us in one direction while giving us choices do to what we wanted. | Read Full Review1/2/2025 12:00:00 AM | DealerRater
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★★★★★ papasly03Friendly and very understanding. Made our purchase easy without pushing us in one direction while giving us choices do to what we wanted. | Read Full Review1/2/2025 12:00:00 AM | Cars.com
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★★★★★ Angela MarciniakGreat place to take your Jeep. | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ thalianegDiagnostic costs a lot, but luckily I knew my batteries were dead. Got both main and aux battery changed for a little under 800$ Took about 2 hrs due to me asking for a rush job due to a an early flight. Drive great to Chicago and driving to Virginia soon and hopefully it’ll drive great. Wasn’t given much education, but service was g | Read Full Review12/30/2024 12:00:00 AM | DealerRater
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★★★★★ thalianegDiagnostic costs a lot, but luckily I knew my batteries were dead. Got both main and aux battery changed for a little under 800$ Took about 2 hrs due to me asking for a rush job due to a an early flight. Drive great to Chicago and driving to Virginia soon and hopefully it’ll drive great. Wasn’t given much education, but service was g | Read Full Review12/30/2024 12:00:00 AM | Cars.com
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★★★★★ MatisyahuThey lied about talking to my bank. They lied about sending my trade to the auction. They gave me $500 for a car they put on their lot for $11k. I feel cheated and robbed. They are every stereotype of slimy used car salesmen. | Read Full Review12/29/2024 12:00:00 AM | Cars.com
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★★★★★ MatisyahuThey lied about talking to my bank. They lied about sending my trade to the auction. They gave me $500 for a car they put on their lot for $11k. I feel cheated and robbed. They are every stereotype of slimy used car salesmen. | Read Full Review12/29/2024 12:00:00 AM | DealerRater
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★★★★★ Judith CurtisMy rear camera was not working. Found out it was the second battery that was not functioning properly replaced battery. Problem solved | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Matt BWorked well with me and didn't jerk me around like I've noticed at other dealerships friendly staff | Read Full Review12/27/2024 12:00:00 AM | DealerRater
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★★★★★ Matt BWorked well with me and didn't jerk me around like I've noticed at other dealerships friendly staff | Read Full Review12/27/2024 12:00:00 AM | Cars.com
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★★★★★ Nellie Cathey-YounkinMDCJR sucks!!! Thanks!! | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Johnn TurnerI made 2 appointments with them they didn’t right either down I took my truck in for engine noise and a misfire you can feel it shake I got the classic it’s just making him I noises yea himi with 150k miles on it maybe not one with 55k smh I put my scan tool on it the miss counter has 2 hits right away I’m sure it was his warranty | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ rubino469Sales department is good to work with but the service department is very completely xxxxxxxx. They don't have their xxxx in order | Read Full Review12/26/2024 12:00:00 AM | Cars.com
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★★★★★ pmotoole11Very nice no pressure. They had the car I wanted to test drive ready to go when I got there. Easy purchase. | Read Full Review12/25/2024 12:00:00 AM | Cars.com
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★★★★★ pmotoole11Very nice no pressure. They had the car I wanted to test drive ready to go when I got there. Easy purchase. | Read Full Review12/25/2024 12:00:00 AM | DealerRater
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★★★★★ DEBBIESCRAFTSGreat job when I have had maintenance on my car. Everyone was very friendly and helpful | Read Full Review12/21/2024 12:00:00 AM | DealerRater
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★★★★★ DEBBIESCRAFTSGreat job when I have had maintenance on my car. Everyone was very friendly and helpful | Read Full Review12/21/2024 12:00:00 AM | Cars.com
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★★★★★ tim hannThey have been doing a very good job taking care of us so far as long as we keep going in that direction I’ll be happy with a mouse switch from girly Leap to them in a New York minut | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Tab StumpI have always be treated. Fairly at this dealership. Good work and great technicians | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ Chris BillingsleyI had a great experience buying a car through Michiana Jeep. Our sales rep, Jeremy, was clear and direct through every step of the process. While on site, the whole team was very hospitable. The Michiana team made car buying a seamless process. | Read Full Review12/16/2024 12:00:00 AM | Google
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★★★★★ Harold CreightonIt was very good but very expensive and no discount coupons like in Lowell Massachusetts. | Read Full Review12/10/2024 12:00:00 AM | Google
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★★★★★ asbuster1984Ryan was up front and honest, he was clear in explaining everything, And we went away happy new jeep gladiator owners! | Read Full Review12/9/2024 12:00:00 AM | DealerRater
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★★★★★ asbuster1984Ryan was up front and honest, he was clear in explaining everything, And we went away happy new jeep gladiator owners! | Read Full Review12/9/2024 12:00:00 AM | Cars.com
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★★★★★ EondrakoI depend massively on MCDJeep. I am looking to upgrade eventuality and you will be the key | Read Full Review12/7/2024 12:00:00 AM | Cars.com
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★★★★★ EondrakoI depend massively on MCDJeep. I am looking to upgrade eventuality and you will be the key | Read Full Review12/7/2024 12:00:00 AM | DealerRater
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★★★★★ jo_alvrzMichael was great, and took his time with our search, in finding something that fit us. | Read Full Review12/4/2024 12:00:00 AM | DealerRater
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★★★★★ jo_alvrzMichael was great, and took his time with our search, in finding something that fit us. | Read Full Review12/4/2024 12:00:00 AM | Cars.com
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★★★★★ rhberndt51Labor charges were exorbitant. And then there's that mysterious, unitemized charge for "shop supplies" -- which in my case was $67 -- when I'm pretty sure what they did (install new GPS antenna) required few if any shop supplies. | Read Full Review12/4/2024 12:00:00 AM | Cars.com
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★★★★★ rhberndt51Labor charges were exorbitant. And then there's that mysterious, unitemized charge for "shop supplies" -- which in my case was $67 -- when I'm pretty sure what they did (install new GPS antenna) required few if any shop supplies. | Read Full Review12/4/2024 12:00:00 AM | DealerRater
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★★★★★ Keith HenryPoor/terrible business, incompetent employees. They lost my paper work and threaten to repossess my vehicle due to them misplacing important documents. I was so excited about the purchase of my new vehicle that a lot of issues went unnoticed. My oil change was way over due, and I could not access my glove box and now I have to fix th | Read Full Review11/30/2024 12:00:00 AM | Google
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★★★★★ mason20No hassle Thom did an excellent job of taking care of us and getting us what we wanted | Read Full Review11/28/2024 12:00:00 AM | DealerRater
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★★★★★ mason20No hassle Thom did an excellent job of taking care of us and getting us what we wanted | Read Full Review11/28/2024 12:00:00 AM | Cars.com
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★★★★★ Corey HojaraWorst customer service ever in the history of all time. My appointment was for 9 am Monday morning. I started calling about 11am Monday to check on the progress. I spent 45 minutes on hold three separate times never talking to a person. Finally just before closing I was told “it’s still being diagnosed” yet Monday evening my car was | Read Full Review11/28/2024 12:00:00 AM | Google
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★★★★★ kamrynsixRyan was able to give me and my husband exactly what we needed! He helped us with a trade in while selling us a new dually for our business! | Read Full Review11/27/2024 12:00:00 AM | DealerRater
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★★★★★ kamrynsixRyan was able to give me and my husband exactly what we needed! He helped us with a trade in while selling us a new dually for our business! | Read Full Review11/27/2024 12:00:00 AM | Cars.com
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★★★★★ JOHNNIEHALL5200I had a recall it took 4 months to get it done I called to schedule it got hung up on ,called got answer machine no call back ,when I talked to a agent they said they would call me back never did I was very disappointed with the service I scheduled it they told me to come in I did and they sent me home because they didn’t have the pa | Read Full Review11/26/2024 12:00:00 AM | DealerRater
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★★★★★ JOHNNIEHALL5200I had a recall it took 4 months to get it done I called to schedule it got hung up on ,called got answer machine no call back ,when I talked to a agent they said they would call me back never did I was very disappointed with the service I scheduled it they told me to come in I did and they sent me home because they didn’t have the pa | Read Full Review11/26/2024 12:00:00 AM | Cars.com
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★★★★★ jeanjeanbsmythRyan was very friendly and answered all of our questions. He made the purchase very easy and comfortable. | Read Full Review11/24/2024 12:00:00 AM | Cars.com
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★★★★★ jeanjeanbsmythRyan was very friendly and answered all of our questions. He made the purchase very easy and comfortable. | Read Full Review11/24/2024 12:00:00 AM | DealerRater
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★★★★★ humbled4everRyan was very professional, courteous, polite , and Ryan made sure we were getting the best deal possible. I will recommend Ryan to anyone. | Read Full Review11/22/2024 12:00:00 AM | DealerRater
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★★★★★ humbled4everRyan was very professional, courteous, polite , and Ryan made sure we were getting the best deal possible. I will recommend Ryan to anyone. | Read Full Review11/22/2024 12:00:00 AM | Cars.com
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★★★★★ GINGER WREGGLESWORTHI will never buy from your establishment again | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Dan TobinSuch a great car buying experience. Thom was absolutely wonderful. He put us in the exact vehicle we needed and went above and beyond to make our buying experience an amazing one. | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ Rosemary BonelloNot much to say. I had my oil changed and got a new FOB as I lost one of the ones that came with the Jeep. The only bad thing was how expensive the new FOB was. I was prepared for 250.00. And it turned out to be over 600,00. Ouch! | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ Paul SalazarOverall I dont like you, nor the brand. Will most likely change my Jeep. You are raping your customers and the cars are not great. | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ Butts04Excellent experience. Excellent customer service. Answered all my questions. I would recommend Jeremy to anyone in need of a vehicle. | Read Full Review11/19/2024 12:00:00 AM | DealerRater
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★★★★★ crashoverride01Ryan was a pleasure to work with and made the process extremely quick and simple.. he went above and beyond to show and explain everything about the car to my wife | Read Full Review11/19/2024 12:00:00 AM | DealerRater
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★★★★★ crashoverride01Ryan was a pleasure to work with and made the process extremely quick and simple.. he went above and beyond to show and explain everything about the car to my wife | Read Full Review11/19/2024 12:00:00 AM | Cars.com
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★★★★★ Butts04Excellent experience. Excellent customer service. Answered all my questions. I would recommend Jeremy to anyone in need of a vehicle. | Read Full Review11/19/2024 12:00:00 AM | Cars.com
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★★★★★ K LIncompetent Mike at service desk. Worst place to get any service done. Never on time. | Read Full Review11/18/2024 12:00:00 AM | Google
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★★★★★ JOEROWLESMy problem is with your sales department. I keep getting letters about trade in value, then when I have checked, the amount is really reduced. My vehicle is well maintained. The reports really throw me. I have had 2 claims with it. 1 at 400.00 damage another at 1500.00 which was a windshield and I hood plate, and they don't even look | Read Full Review11/17/2024 12:00:00 AM | DealerRater
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★★★★★ JOEROWLESMy problem is with your sales department. I keep getting letters about trade in value, then when I have checked, the amount is really reduced. My vehicle is well maintained. The reports really throw me. I have had 2 claims with it. 1 at 400.00 damage another at 1500.00 which was a windshield and I hood plate, and they don't even look | Read Full Review11/17/2024 12:00:00 AM | Cars.com
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★★★★★ Ken KeberNeeded service on a Grand Caravan. Initial assessment was discouraging but the service team went to work and accomplished the repairs completely and at a lower final cost than the estimate. Great work! | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ amypellow22I had a great experience while buying my truck. Vondell & the rest of the staff went above and beyond to help help us. I definitely recommend buying from Michiana dodge | Read Full Review11/15/2024 12:00:00 AM | DealerRater
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★★★★★ amypellow22I had a great experience while buying my truck. Vondell & the rest of the staff went above and beyond to help help us. I definitely recommend buying from Michiana dodge | Read Full Review11/15/2024 12:00:00 AM | Cars.com
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★★★★★ Molly PridgeonALWAYS have had Excellent service! | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ MCLANE2168Very helpful. Willing to help and answer questions. Service is easy to talk to about updates. | Read Full Review11/13/2024 12:00:00 AM | DealerRater
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★★★★★ MCLANE2168Very helpful. Willing to help and answer questions. Service is easy to talk to about updates. | Read Full Review11/13/2024 12:00:00 AM | Cars.com
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★★★★★ jr73peacmakerProfessional friendly reliable.they fixed our car quickly and professionally. I'm very satisfied with michiana Chrysler Dodge Jeep dealership. | Read Full Review11/7/2024 12:00:00 AM | DealerRater
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★★★★★ jr73peacmakerProfessional friendly reliable.they fixed our car quickly and professionally. I'm very satisfied with michiana Chrysler Dodge Jeep dealership. | Read Full Review11/7/2024 12:00:00 AM | Cars.com
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★★★★★ Scott HouckWe have bought our last 5 cars from here. Jeremy has been there each time to help make the deal happen. This time, it got us into a 2015 ram sst. Jeremy, I'll be waiting for that gift card..lol | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ paul kohlerTerrible.. left 4 messages with a very simple request. NEVER HEARD FROM ANYONE. Parts and service department...deplorable | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ Takes KindBlake was incredible! Great costumer service and was very helpful helping me find a car I loved .Theres very reasonable prices here ,and I had no problem buying my dream car today . Thanks again Blake! | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Bob PellegrinoAbsolutely horrible. Had my jeep for over 3 weeks, lost my keys twice, repairs were done without authorization, service writers were completely clueless…and rude on top of that. I own an automotive repair business in South Bend, In. and have been in the auto repair business for over 50, that’s not a typo, 50 years. If any one of thos | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Tamara Baker-MartinezJust needed a new battery. All good now! Thanks Mike Mabry - you're the best! | Read Full Review11/2/2024 12:00:00 AM | Google
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★★★★★ nvelez0Ryan was very helpful and provided a lot of information on the vehicle I was interested in. | Read Full Review11/2/2024 12:00:00 AM | DealerRater
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★★★★★ nvelez0Ryan was very helpful and provided a lot of information on the vehicle I was interested in. | Read Full Review11/2/2024 12:00:00 AM | Cars.com
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★★★★★ MAXIMUMR3DSucked tried to get a warranty fix and I got treated like I was stupid yall have the worse mechanic shop I have ever dealt with couldn’t even fix my vehicle that got 15 year warranty on it I can’t believe this! | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Melecio HernandezLa persona que me atendió fue muy amable y comprensiva a pesar de que nos comunicamos a través del traductor. | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ nyikos23They were very nice to me and took care of my oil change and inspection of my vehicle. I will go back. Nice new waiting room too. | Read Full Review10/29/2024 12:00:00 AM | DealerRater
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★★★★★ nyikos23They were very nice to me and took care of my oil change and inspection of my vehicle. I will go back. Nice new waiting room too. | Read Full Review10/29/2024 12:00:00 AM | Cars.com
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★★★★★ DUXThey have screwed me (both over and around) in the past, and I have asked them multiple times to not contact me for any reason, even complained to Jeep corporate about them, and yet they still pay postage to send me lowball offers to buy a vehicle I've repeatedly told them I will never sell. I wouldn't do business with a company with | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Kasey GuerreroThank you to Cheyenne for being awesome! We went today to test drive a vehicle and she was..again...awesome! She was a 10 star! Would recommend this dealership to anyone that's looking. | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Paul Lassover priced and didnt fix the problem | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ JCLARKI have had my car there several times and I still have the same problem. You guys act like I don’t know what I am talking and there’s clearly a problem | Read Full Review10/28/2024 12:00:00 AM | DealerRater
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★★★★★ ItsyBitsyI was told not to make an appointment for an oil change when I called, so I asked what the wait time was and was told it was an hour. I decided that wasn’t too bad so I stopped in on Monday the 14 around 1-130. When I asked about how long it would take I was told an hour, hour an a half. I agreed to that but also let them know I need | Read Full Review10/28/2024 12:00:00 AM | DealerRater
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★★★★★ JessicaThis dealership is terrible with communication and does not have a great service department from experience. | Read Full Review10/28/2024 12:00:00 AM | DealerRater
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★★★★★ JessicaThis dealership is terrible with communication and does not have a great service department from experience. | Read Full Review10/28/2024 12:00:00 AM | Cars.com
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★★★★★ ItsyBitsyI was told not to make an appointment for an oil change when I called, so I asked what the wait time was and was told it was an hour. I decided that wasn’t too bad so I stopped in on Monday the 14 around 1-130. When I asked about how long it would take I was told an hour, hour an a half. I agreed to that but also let them know I need | Read Full Review10/28/2024 12:00:00 AM | Cars.com
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★★★★★ JCLARKI have had my car there several times and I still have the same problem. You guys act like I don’t know what I am talking and there’s clearly a problem | Read Full Review10/28/2024 12:00:00 AM | Cars.com
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★★★★★ Amanda ChoinackyCommunication was awful. I left messages, was told I’d received updates, & just wasn’t called back. I had to call for updates. Eventually, my car was fixed but it took a total of 3 weeks, when I was told 1.5 weeks. It wouldn’t have been a large issue, if I was communicated with regularly. | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ Courtney EdbergI scheduled an appointment for my brakes to be looked at I spoke with the only female that works in the service department, on the invoice it says Amy... We had a 10-minute conversation when booking the appointment on the phone because she didn't know if I needed my trailer plug or my brakes looked at she had to put me on hold to go | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ Temitope AdepojuThe lady who attended to me was rude and full of terrible attitude. Everytime I called in to find out the status of my radio, they gave me a terrible run around that leads to an unworking phone number voicemail.I will never do business with them again. | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ MirandaI was very pleased with Jose and his team for helping me! Thank you so much! | Read Full Review10/23/2024 12:00:00 AM | DealerRater
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★★★★★ MirandaI was very pleased with Jose and his team for helping me! Thank you so much! | Read Full Review10/23/2024 12:00:00 AM | Cars.com
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★★★★★ dneibarTook the time to explain all work got me shuttle back to work work done quickly | Read Full Review10/21/2024 12:00:00 AM | Cars.com
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★★★★★ dneibarTook the time to explain all work got me shuttle back to work work done quickly | Read Full Review10/21/2024 12:00:00 AM | DealerRater
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★★★★★ ksecristRyan was great to work with, gave me a great deal and I’m happy!! | Read Full Review10/20/2024 12:00:00 AM | DealerRater
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★★★★★ ksecristRyan was great to work with, gave me a great deal and I’m happy!! | Read Full Review10/20/2024 12:00:00 AM | Cars.com
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★★★★★ mvgRyan was very helpful in getting me in and out quickly in the exact car I wanted, which they had on the lot. Thank you! | Read Full Review10/18/2024 12:00:00 AM | Cars.com
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★★★★★ mvgRyan was very helpful in getting me in and out quickly in the exact car I wanted, which they had on the lot. Thank you! | Read Full Review10/18/2024 12:00:00 AM | DealerRater
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★★★★★ Cindy SikoraHad to take my new modified van in for routine service and a recall. My daughter is in a power chair and everyone was polite and accommodating while we waited there. Much appreciated! | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Tom RykovichMy experience was fine with personal at the dealership. However my experience with Jeep North America was so dissatisfying that I sold the vehicle. 4 tow ins for electrical problems and they said it wasn't related to the battery going bad. Modules and semiconductor issues persist. They lost a customer forever. | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ scott carrikerEngine light came on on my truck. They took care of it and while I waited, they took me to breakfast and came back and picked me up when I was done. | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ acrepinsekI had a problem and they went out of their way to fix it. Amy Micuda was my service advisor. She did a great job,. | Read Full Review10/17/2024 12:00:00 AM | DealerRater
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★★★★★ acrepinsekI had a problem and they went out of their way to fix it. Amy Micuda was my service advisor. She did a great job,. | Read Full Review10/17/2024 12:00:00 AM | Cars.com
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★★★★★ Tamara Baker-MartinezAlways friendly & courteous! | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Carolyn WardMCDJR did a great job. Got me right in for I was pressed for time on my way out of town. Thank you! | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Brandy “OJ” Anderson-WillisNate was a great salesman. He got to know what we wanted and then made the magic happen!. lm definitely coming back to see Nate when we are ready for our next new truck!! | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Jason PetersAmy in the Service Center provided Friendly customer service, and The team provided accurate professional service! Thank You | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Dorien bradleyOrdered some parts that i didn’t know it was a Special part and they made me pay a 10% fee on those items i didn’t even need. Then got what i needed and it was the wrong part it was a dude in parts dept walking around all mad like i knew i couldn’t return the item. Then gave me parts for my truck that wasn’t even messed up. Waited 3 | Read Full Review10/10/2024 12:00:00 AM | DealerRater
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★★★★★ Dorien bradleyOrdered some parts that i didn’t know it was a Special part and they made me pay a 10% fee on those items i didn’t even need. Then got what i needed and it was the wrong part it was a dude in parts dept walking around all mad like i knew i couldn’t return the item. Then gave me parts for my truck that wasn’t even messed up. Waited 3 | Read Full Review10/10/2024 12:00:00 AM | Cars.com
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★★★★★ cody0602Everyone there was friendly and helpful. I also enjoyed a cup of coffee, The best part I got in fast and got out fast. Job well done and thanks. Jerry. | Read Full Review10/9/2024 12:00:00 AM | Cars.com
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★★★★★ cody0602Everyone there was friendly and helpful. I also enjoyed a cup of coffee, The best part I got in fast and got out fast. Job well done and thanks. Jerry. | Read Full Review10/9/2024 12:00:00 AM | DealerRater
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★★★★★ michele.maynard98Ryan was very friendly ,helpful, and very knowledgeable. He was also very patient with us in deciding which car I wanted!! | Read Full Review10/8/2024 12:00:00 AM | DealerRater
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★★★★★ michele.maynard98Ryan was very friendly ,helpful, and very knowledgeable. He was also very patient with us in deciding which car I wanted!! | Read Full Review10/8/2024 12:00:00 AM | Cars.com
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★★★★★ Loretta BairdThe latest visit was during the renovation of the service area. It wasn't too bad and the staff was very efficient. I especially liked the linked video as they were reviewing future needs of my car. Good job, I was very impressed | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ Tamara Baker-MartinezMike is the best! As always, he took great care of me! | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ kgrant942Service was adequate. They were prepared for us when we arrived and work was done quicker than projected. They remembered us from previous work, which was nice. (We didn't work with Michael Mabry, but that's the only Service Dept. option below). | Read Full Review10/7/2024 12:00:00 AM | DealerRater
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★★★★★ kgrant942Service was adequate. They were prepared for us when we arrived and work was done quicker than projected. They remembered us from previous work, which was nice. (We didn't work with Michael Mabry, but that's the only Service Dept. option below). | Read Full Review10/7/2024 12:00:00 AM | Cars.com
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★★★★★ serratoj24Thank you! So much Ryan in helping us find the prefect Jeep ! For showing us all the grand Cherokee in the lot also having patience! Thank you so much once again! | Read Full Review10/6/2024 12:00:00 AM | Cars.com
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★★★★★ serratoj24Thank you! So much Ryan in helping us find the prefect Jeep ! For showing us all the grand Cherokee in the lot also having patience! Thank you so much once again! | Read Full Review10/6/2024 12:00:00 AM | DealerRater
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★★★★★ tracylynn35Horrible experience. No one cares to return phone calls or keep you updated if your car is in service. | Read Full Review10/6/2024 12:00:00 AM | DealerRater
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★★★★★ tracylynn35Horrible experience. No one cares to return phone calls or keep you updated if your car is in service. | Read Full Review10/6/2024 12:00:00 AM | Cars.com
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★★★★★ A.SINKIEWICZMy experience was easy and issue free! Ryan was great to work with and I did not feel pressured into anything ! Thank you ! | Read Full Review10/5/2024 12:00:00 AM | Cars.com
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★★★★★ A.SINKIEWICZMy experience was easy and issue free! Ryan was great to work with and I did not feel pressured into anything ! Thank you ! | Read Full Review10/5/2024 12:00:00 AM | DealerRater
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★★★★★ Joseph MelendezSalesman and manager did their best to accommodate my needs . They offered me choices which I appreciated . | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ SRSterlingGreat buying experience. Found just the used Ram I was looking for and got a fair trade-in. I would definitely recommend Ryan and the team to my friends and family for new or used vehicles. | Read Full Review10/4/2024 12:00:00 AM | DealerRater
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★★★★★ SRSterlingGreat buying experience. Found just the used Ram I was looking for and got a fair trade-in. I would definitely recommend Ryan and the team to my friends and family for new or used vehicles. | Read Full Review10/4/2024 12:00:00 AM | Cars.com
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★★★★★ dneibarDon’t think my car was properly serviced. I think they missed the things trying to work it out with the sales rep, but the sales rep was great. Financing was great. Got me in now. About two hours. It was just I think the service guy didn’t complete the job as I should’ve. | Read Full Review10/4/2024 12:00:00 AM | Cars.com
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★★★★★ dneibarDon’t think my car was properly serviced. I think they missed the things trying to work it out with the sales rep, but the sales rep was great. Financing was great. Got me in now. About two hours. It was just I think the service guy didn’t complete the job as I should’ve. | Read Full Review10/4/2024 12:00:00 AM | DealerRater
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★★★★★ MargieI have done business with this dealership for many years always been treated fairly and will continue to do business in the future | Read Full Review10/3/2024 12:00:00 AM | DealerRater
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★★★★★ jdneloffSometimes we forget in the middle of our daily situations and problems that there are people dedicated to make your day better Your crew are very much these kind of people concerned, helpul, honest knowledgeable. I thank them for repairing my car and for going that extra mile to make my day day better thank you Special thanks to Amy. | Read Full Review10/3/2024 12:00:00 AM | DealerRater
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★★★★★ jdneloffSometimes we forget in the middle of our daily situations and problems that there are people dedicated to make your day better Your crew are very much these kind of people concerned, helpul, honest knowledgeable. I thank them for repairing my car and for going that extra mile to make my day day better thank you Special thanks to Amy. | Read Full Review10/3/2024 12:00:00 AM | Cars.com
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★★★★★ MargieI have done business with this dealership for many years always been treated fairly and will continue to do business in the future | Read Full Review10/3/2024 12:00:00 AM | Cars.com
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★★★★★ woodysgarage46628Wasn't thrilled with the transaction. But in the end I got the car I was looking for. At any rate, all and all it wasn't a terrible experience. I know Ryan did what he could. Thanks. | Read Full Review10/3/2024 12:00:00 AM | Cars.com
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★★★★★ woodysgarage46628Wasn't thrilled with the transaction. But in the end I got the car I was looking for. At any rate, all and all it wasn't a terrible experience. I know Ryan did what he could. Thanks. | Read Full Review10/3/2024 12:00:00 AM | DealerRater
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★★★★★ lori.hubbard100I would never go back to this dealership. Paid over 100 dollars for them to open and close my van doors and never fixed the problem, which we didn't have until they "fixed" a recalled door issue. | Read Full Review10/1/2024 12:00:00 AM | DealerRater
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★★★★★ lori.hubbard100I would never go back to this dealership. Paid over 100 dollars for them to open and close my van doors and never fixed the problem, which we didn't have until they "fixed" a recalled door issue. | Read Full Review10/1/2024 12:00:00 AM | Cars.com
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★★★★★ Trbetty1Kept my car for a week WITHOUT a reasonable explanation!! When confronted and asked about a FREE Lube/Oil/Filter for the inconvenience, I was denied. This is a WORTHLESS dealership and I will avoid any further contact with CHRYSLER!! BUY.A FORD.......they LOVE their customers!! | Read Full Review9/30/2024 12:00:00 AM | Cars.com
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★★★★★ Trbetty1Kept my car for a week WITHOUT a reasonable explanation!! When confronted and asked about a FREE Lube/Oil/Filter for the inconvenience, I was denied. This is a WORTHLESS dealership and I will avoid any further contact with CHRYSLER!! BUY.A FORD.......they LOVE their customers!! | Read Full Review9/30/2024 12:00:00 AM | DealerRater
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★★★★★ Graham LiechtyVictor was great to work with! Highly recommend reaching out to him if you need anything car related. | Read Full Review9/29/2024 12:00:00 AM | Google
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★★★★★ Zakeyt WilliamsI’ve worked there this year for a short 4 months. But that was my choice. Highly advise anyone that thinks they want to work there should reconsider. They have a pyramid scheme where they give you $400 a week that you owe them back. They don’t get traffic so that means you’ll owe them before you make money. I sold 6 cars in August of | Read Full Review9/29/2024 12:00:00 AM | Google
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★★★★★ MARIYLNLATSONNot happy with your service was lied too and work never done but yet I still got charged for it and then laughed at. Never bring my jeep back to you!!! | Read Full Review9/29/2024 12:00:00 AM | DealerRater
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★★★★★ MARIYLNLATSONNot happy with your service was lied too and work never done but yet I still got charged for it and then laughed at. Never bring my jeep back to you!!! | Read Full Review9/29/2024 12:00:00 AM | Cars.com
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★★★★★ Christian SanchezGood selection of cars but bad customer service. You can call there for days and days and days acquiring about a car or a part and they will never get back to you. You have to drive in there to get anything done. | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Tatumt1975Rashidah made my buying experience just amazing. I was so nervous. I had never purchased a car from a dealership before. Rashidah made this experience fun and informative. I will definitely be back and referring everyone to Rashidah at Michiana Chrysler. | Read Full Review9/26/2024 12:00:00 AM | DealerRater
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★★★★★ Tatumt1975Rashidah made my buying experience just amazing. I was so nervous. I had never purchased a car from a dealership before. Rashidah made this experience fun and informative. I will definitely be back and referring everyone to Rashidah at Michiana Chrysler. | Read Full Review9/26/2024 12:00:00 AM | Cars.com
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★★★★★ Mickey LytellAfter Buying an OVERPRICED used car from them that needed repair from the start, that was bad enough. Then, when I tried to negotiate another vehicle, no terms where excepted. And, two younger sales personnel "Laughing" at me was defiantly NOT appreciated ! I bought a vehicle down the street at another dealership. I know where NOT to | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Laura PrideIt lasted longer than I thought but everyone was very nice and explained to me what needed to be done. I will continue going to Michigans Chrysler Dodge and Jeep Ram Fiat for all my car maintenance. Thank you all! | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ arrasmithmjSuper friendly and nice people, very large choice of nice vehicle's. Worth the drive. | Read Full Review9/21/2024 12:00:00 AM | DealerRater
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★★★★★ arrasmithmjSuper friendly and nice people, very large choice of nice vehicle's. Worth the drive. | Read Full Review9/21/2024 12:00:00 AM | Cars.com
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★★★★★ Scott AndersonThis year in July my family and I took a trip to Lake Michigan. The trip started off great till our newly bought Jeep Grand Cherokee L broke down on the toll roads in northern Indiana. This is where the trip became a disaster. We had our Jeep towed to Michiana Chrysler Dodge Jeep Fiat due to its proximity to where we were staying | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ NELSON MATAMi carro ha estado dos veces en servicio técnico y no saben la falla que tiene. | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Loupoll79Did a great job and got Jeep all fixed Thank you for fixing the recall as well. I was not aware there was one so this was awesome! | Read Full Review9/16/2024 12:00:00 AM | DealerRater
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★★★★★ Loupoll79Did a great job and got Jeep all fixed Thank you for fixing the recall as well. I was not aware there was one so this was awesome! | Read Full Review9/16/2024 12:00:00 AM | Cars.com
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★★★★★ DMMichiana CDJR listened to what we wanted and worked to make the deal workable for us. They also helped a first time car buyer have a good experience! I recommend them to anyone. Friendly and legitimately helpful! | Read Full Review9/14/2024 12:00:00 AM | Cars.com
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★★★★★ DMMichiana CDJR listened to what we wanted and worked to make the deal workable for us. They also helped a first time car buyer have a good experience! I recommend them to anyone. Friendly and legitimately helpful! | Read Full Review9/14/2024 12:00:00 AM | DealerRater
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★★★★★ Sandy SwartzIt was awful. I brought my car back due to something’s that was previously done on another visit. The way your service writer Mike was atrocious. While I was explaining what was wrong he stopped me and said it’s early, let’s just move along and settle down. I asked him did I yell? No, I never yelled, never cursed nothing. Mike t | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Scott PearceThey got me in on the day I called, which was important as I was just passing through. Staff was excellent, and took the time to show me the status of the additional items they recommended. | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Tatum TolbertRashidah is such a nice lady and made my buying experience great. Will definitely be back! | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ abjulkjohnsonThe service was a great experience and I really liked how attentive the staff were when I was there, their hospitality and knowledge of the vehicles was right on point and I enjoyed the break down of the company and how they are with each client | Read Full Review9/7/2024 12:00:00 AM | DealerRater
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★★★★★ abjulkjohnsonThe service was a great experience and I really liked how attentive the staff were when I was there, their hospitality and knowledge of the vehicles was right on point and I enjoyed the break down of the company and how they are with each client | Read Full Review9/7/2024 12:00:00 AM | Cars.com
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★★★★★ lindamivyRyan was very helpful in finding the right vehicle for our family! He was very friendly and we love our new van! | Read Full Review9/6/2024 12:00:00 AM | Cars.com
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★★★★★ lindamivyRyan was very helpful in finding the right vehicle for our family! He was very friendly and we love our new van! | Read Full Review9/6/2024 12:00:00 AM | DealerRater
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★★★★★ johnsonroneesha12This establishment is very unprofessional. Cars are unreliable. Took my car into the shop to get fixed twice and the engine it’s still ticking | Read Full Review9/6/2024 12:00:00 AM | DealerRater
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★★★★★ Scott HostBought my 2019 Ram 1500 classic truck June 15th had the transmission replace still whines had an argument with service manager Dan he tells me with an attitude they all whine to go take it somewhere else. There is other customers who complain online about the Ram trucks whining while backing up lesson learned never again will I buy a | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ johnsonroneesha12This establishment is very unprofessional. Cars are unreliable. Took my car into the shop to get fixed twice and the engine it’s still ticking | Read Full Review9/6/2024 12:00:00 AM | Cars.com
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★★★★★ Dashauntaylor1Terrible experience wished I wouldn’t have chose this dealership can’t believe it’s considered a dealership | Read Full Review9/5/2024 12:00:00 AM | DealerRater
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★★★★★ Dashauntaylor1Terrible experience wished I wouldn’t have chose this dealership can’t believe it’s considered a dealership | Read Full Review9/5/2024 12:00:00 AM | Cars.com
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★★★★★ jason142637Ryan and everybody else here made it very efficient to purchase a new vehicle. They were very thorough in explaining everything I needed to know. | Read Full Review9/4/2024 12:00:00 AM | Cars.com
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★★★★★ jason142637Ryan and everybody else here made it very efficient to purchase a new vehicle. They were very thorough in explaining everything I needed to know. | Read Full Review9/4/2024 12:00:00 AM | DealerRater
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★★★★★ mnpseekAmy is fantastic! The tech diagnosed the squeaking caused by a faulty upper control arm. Shuttle drivers both courteous. | Read Full Review9/2/2024 12:00:00 AM | DealerRater
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★★★★★ mnpseekAmy is fantastic! The tech diagnosed the squeaking caused by a faulty upper control arm. Shuttle drivers both courteous. | Read Full Review9/2/2024 12:00:00 AM | Cars.com
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★★★★★ Cren WatsonI will say they did take care of me. | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Carlos CardosoStaff is just amazing. Exceeded my expectations, love my new car and will definitely become a returning customer. Highly recommended. | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Joseph MelendezSalesman and manager did their best to accommodate my needs . They offered me choices which I appreciated . | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ ryan.mclaughlin.rmRyan is very knowledgeable and will work with you threw the process! He does his best to make it a fun experience! | Read Full Review8/30/2024 12:00:00 AM | DealerRater
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★★★★★ ryan.mclaughlin.rmRyan is very knowledgeable and will work with you threw the process! He does his best to make it a fun experience! | Read Full Review8/30/2024 12:00:00 AM | Cars.com
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★★★★★ acoria9718Good experience and good treat always caring about you and you’re nesecities, the best for you!! | Read Full Review8/29/2024 12:00:00 AM | Cars.com
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★★★★★ acoria9718Good experience and good treat always caring about you and you’re nesecities, the best for you!! | Read Full Review8/29/2024 12:00:00 AM | DealerRater
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★★★★★ Dashaun TaylorThe service department here is terrible nobody answers the phone or returns calls after leaving voicemails nobody know who does what on your vehicle haven’t had my car in over a month got it back and it sounded worse than when I brought it in a whole month nobody contacted me told me what they were doing had to pay outtve pocket for | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Young YangI went to the repair shop on Monday and they said it would be fixed in an hour and a half, so I waited there for two and a half hours, but the car was still there. I spoke to the person in charge and they said they would fix it by tomorrow morning and call me back at 10 AM, so I waited, but they didn't call, so I called dozens of tim | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ oldgraymayerfarmI personally want to thank everyone involved in my purchase from the greeters outside to the sales crew inside, along with finance department to the two young Women at the front desk. A very heartfelt Thankyou Thomas | Read Full Review8/28/2024 12:00:00 AM | DealerRater
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★★★★★ oldgraymayerfarmI personally want to thank everyone involved in my purchase from the greeters outside to the sales crew inside, along with finance department to the two young Women at the front desk. A very heartfelt Thankyou Thomas | Read Full Review8/28/2024 12:00:00 AM | Cars.com
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★★★★★ Blake LewisOne of the worst customer experiences of my life. Went to get a battery replacement. When I and my wife arrived we checked out and paid everything was fine. Only to find out out ac was no longer working. We return and politely asked to have it looked at as it was working before the replacement. It's also fairly common issue that can | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ IamGrootI absolutely love this dealership! I refuse to go to Goshen’s, I will drive the extra 40mins to Mishawaka, Michiana’s Chrysler Dodge Jeep. The service department is great however, I do always put in the details that I’d like to schedule one of my free oil changes, and I still have to remind them it’s free when I pick up the vehicles. | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Rproctor1993I’ve bought several cars here always a good experience people always helpful and very professional. | Read Full Review8/27/2024 12:00:00 AM | DealerRater
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★★★★★ Rproctor1993I’ve bought several cars here always a good experience people always helpful and very professional. | Read Full Review8/27/2024 12:00:00 AM | Cars.com
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★★★★★ melseq1970Prices are outrageous. I was told I needed brakes and spark plugs. How does this correspond to my battery not working? I paid hundreds of dollars for a diagnostic that would take any mechanic 5 minutes to do. | Read Full Review8/27/2024 12:00:00 AM | Cars.com
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★★★★★ melseq1970Prices are outrageous. I was told I needed brakes and spark plugs. How does this correspond to my battery not working? I paid hundreds of dollars for a diagnostic that would take any mechanic 5 minutes to do. | Read Full Review8/27/2024 12:00:00 AM | DealerRater
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★★★★★ Daron KelbaughThe worst experience I have ever had | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Ill BillThey really took the time to make sure they could serve me in exactly what I was looking for. | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Stacy St JulianI will never use your service center again. Terrible experience. | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Doanld BowerWent for service on a 2007 charger for an apparent airbag recall. Booked an appointment "which I was supposed to do" via the many emails and cards on my door. Took time off work for said appointment. When I arrive at the Service center it's under construction, so no sign telling you to pull in line or anything. So I park and go in, w | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ tstred36They completed my recall. Let me know about other issues I had them do most of the urgent ones. Completed the work early. | Read Full Review8/24/2024 12:00:00 AM | DealerRater
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★★★★★ tstred36They completed my recall. Let me know about other issues I had them do most of the urgent ones. Completed the work early. | Read Full Review8/24/2024 12:00:00 AM | Cars.com
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★★★★★ KendraTHIS GUY IS A SCAM ARTIST! I AM BLASTING YOU ON THE INTERNET AND I ALSO WILL BE FILLING THE BBB AGAINST YOU!! YOU WASTED MY WHOLE WEEK JUST TO TRY AND ADD CHARGES THAT DIDNT HAVE NOTHING TO DO WITH THE SMALL ISSUE!! YOU TOLD THE WARRANTY xx SO THEY WOULD NOT PAY FOR IT!! STAY AWAY FROM THIS GUY AND REALLY THIS DEALERSHIP!! THIS GUY N | Read Full Review8/24/2024 12:00:00 AM | Cars.com
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★★★★★ KendraTHIS GUY IS A SCAM ARTIST! I AM BLASTING YOU ON THE INTERNET AND I ALSO WILL BE FILLING THE BBB AGAINST YOU!! YOU WASTED MY WHOLE WEEK JUST TO TRY AND ADD CHARGES THAT DIDNT HAVE NOTHING TO DO WITH THE SMALL ISSUE!! YOU TOLD THE WARRANTY xx SO THEY WOULD NOT PAY FOR IT!! STAY AWAY FROM THIS GUY AND REALLY THIS DEALERSHIP!! THIS GUY N | Read Full Review8/24/2024 12:00:00 AM | DealerRater
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★★★★★ donnie minorI stopped in unexpectedly from out of town because my speedometer quit working, service took me right in diagnose the problem, updated a recall, and had me on my way in a short time. Highly recommend This dealership, excellent service! Thank you so much. | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Greg QuintanaTook three hours with the hood up for an oil change. Staff was not knowledgeable and were incapable of showing me how to use the functions that are on the limited Ram that they sell. If the service department can't use it then the sales department most likely doesn't know either. They were able to get the tire valve cap correct thou | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ SmnthenleHad to take vehicle there more than once. Said they couldn't find issue first time, then mysteriously found one the second time. | Read Full Review8/22/2024 12:00:00 AM | DealerRater
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★★★★★ SmnthenleHad to take vehicle there more than once. Said they couldn't find issue first time, then mysteriously found one the second time. | Read Full Review8/22/2024 12:00:00 AM | Cars.com
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★★★★★ Todd DutoiThe service department got our vehicle in quickly, diagnosed the problem and had it back to us within 2 days. Amy, Amy, our service advisor was wonderful. | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ liloleme49022My credit was ran 38 times... my score dropped at least 50 points. Spent the better part of 4 day's and was only told half truths multiple times. I will never shop there and will advise anyone I hear about shopping there not to! I am actually thinking very serious about calling the better business burea and laying them know the exper | Read Full Review8/20/2024 12:00:00 AM | DealerRater
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★★★★★ liloleme49022My credit was ran 38 times... my score dropped at least 50 points. Spent the better part of 4 day's and was only told half truths multiple times. I will never shop there and will advise anyone I hear about shopping there not to! I am actually thinking very serious about calling the better business burea and laying them know the exper | Read Full Review8/20/2024 12:00:00 AM | Cars.com
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★★★★★ carl.phenisThey went above and beyond. They put me in the car I wanted, not what they wanted to sell. | Read Full Review8/19/2024 12:00:00 AM | Cars.com
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★★★★★ carl.phenisThey went above and beyond. They put me in the car I wanted, not what they wanted to sell. | Read Full Review8/19/2024 12:00:00 AM | DealerRater
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★★★★★ Brandon KringBrought Chrysler in for 200$ look over front to back , I told them something was clunking around but wanted to find out what else could be done to improve the car . Was told control arm needed replaced (which I knew ) Said spark plugs needed changed All fluids were low and belt needed replaced also Oil was leaking from oil pan 650$ | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ Vernell LarkMy car was burglarized while parked over night and my inside glove and armrest with personal items where taken. No windows were broken out so I believe someone there did it, so I’ll take my vehicle elsewhere next time. | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ RayLong story short... I bought a ram 3500... A recall of the wheel studs failed. Michiana Chrysler Dodge Jeep in Mishawaka took care of the whole problem... I couldn't be more happy with their professionalism. They held true to their word and fixed my truck. Mike in service is the best and I would recommend him for any vehicle serv | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Gwen KijakAll servicing on my vehicle has been superior compared to the two other dealerships in my area. Friendly technicians, quality service. Lori in the servicing department is fantastic to work with. | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ phono11/10!!! Thom was very easy to deal with & ensuring we got a deal locked in. He even went as far as helping me with my loan options & made the paperwork process very fast & easy. This is a great dealership full lf great people with great prices that don’t push anything on you & are all supportive. | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Gisselle DelgadoNice and friendly, wait is fine when compared to other shops. $200 did seem a little steep for a diagnostic but I'm no expert. Would recommend! | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Ed GarciaMichael Mabry has been our go to person for our fleet services. He has been a pleasure to work with and understands that our vehicles are a necessity to getting our job done. | Read Full Review8/12/2024 12:00:00 AM | DealerRater
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★★★★★ Ed GarciaMichael Mabry has been our go to person for our fleet services. He has been a pleasure to work with and understands that our vehicles are a necessity to getting our job done. | Read Full Review8/12/2024 12:00:00 AM | Cars.com
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★★★★★ firefighterdickieI had done the text survey but thought there were more pages and submitted the review before I had a chance to explain what happened. I scheduled my Jeep Gladiator for Tuesday August 6th to have the clutch recall work completed. After the drop off, Amy was awesome at keeping me updated as to the progress of the work and was super hel | Read Full Review8/12/2024 12:00:00 AM | Cars.com
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★★★★★ firefighterdickieI had done the text survey but thought there were more pages and submitted the review before I had a chance to explain what happened. I scheduled my Jeep Gladiator for Tuesday August 6th to have the clutch recall work completed. After the drop off, Amy was awesome at keeping me updated as to the progress of the work and was super hel | Read Full Review8/12/2024 12:00:00 AM | DealerRater
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★★★★★ Bryce BowlinI won't be taking my vehicle back to Michiana Chrysler for anything. They are completely incompetent. They need new or better trained service representatives. | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ rustycudaYep. Ryan was great. I originally found the truck on line. He showed me the truck through and through. Very knowledgeable. I’m glad he came out. Not too pushy, just right. Good stuff, thanks to all the staff members. All friendly and eager to show your Mopar superiority. Get that building done and have a car show. | Read Full Review8/9/2024 12:00:00 AM | DealerRater
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★★★★★ rustycudaYep. Ryan was great. I originally found the truck on line. He showed me the truck through and through. Very knowledgeable. I’m glad he came out. Not too pushy, just right. Good stuff, thanks to all the staff members. All friendly and eager to show your Mopar superiority. Get that building done and have a car show. | Read Full Review8/9/2024 12:00:00 AM | Cars.com
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★★★★★ Natalie KemperMy boyfriend installed an OEM tow package on my Jeep. All we needed was for the Jeep dealership to run the program to allow the lights to work. We called around to several dealerships and this one quoted us the best price. However when we got the Jeep there they acted like they had no idea what we were talking about. And ended up cha | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Edwin HargroveExcellent job. The service department went out of their way to help me get on the road. | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ VHRLack of communication. Lack of mechanical engineering knowledge most of the time. I will be going to another place to get my car repaired.?? | Read Full Review8/7/2024 12:00:00 AM | DealerRater
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★★★★★ VHRLack of communication. Lack of mechanical engineering knowledge most of the time. I will be going to another place to get my car repaired.?? | Read Full Review8/7/2024 12:00:00 AM | Cars.com
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★★★★★ clello1212Great people constantly informing you on information worry about taking care of the customer. The facility like going through a Dollar General during Covid.. | Read Full Review8/6/2024 12:00:00 AM | Cars.com
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★★★★★ clello1212Great people constantly informing you on information worry about taking care of the customer. The facility like going through a Dollar General during Covid.. | Read Full Review8/6/2024 12:00:00 AM | DealerRater
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★★★★★ cgimson16This dealership was ver patient and very helpful with every question that I had. Angel was the salesman I worked with and made the whole process really easy and also had a great personality. | Read Full Review8/5/2024 12:00:00 AM | DealerRater
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★★★★★ dsr327Victor was great! He listened to what we were looking for and was realistic in making recommendations that were within our budget. He was not pushy but was available if we had questions. We will definitely be back! | Read Full Review8/5/2024 12:00:00 AM | DealerRater
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★★★★★ dsr327Victor was great! He listened to what we were looking for and was realistic in making recommendations that were within our budget. He was not pushy but was available if we had questions. We will definitely be back! | Read Full Review8/5/2024 12:00:00 AM | Cars.com
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★★★★★ cgimson16This dealership was ver patient and very helpful with every question that I had. Angel was the salesman I worked with and made the whole process really easy and also had a great personality. | Read Full Review8/5/2024 12:00:00 AM | Cars.com
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★★★★★ Anthony RoysWe had brought our 2018 Jeep Sahara Wrangler in for lifter tick. Was covered under warranty. Got vehicle back only to find a cut coolant hose 2 days later which was caused by a bracket hitting it while being put back together. Got that taken care of. Had the Jeep for a couple days and the check engine light came on. Took it back and | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ LISAHAHN46The people are always friendly and professional and do their best to get you into a nice vehicle you can afford. | Read Full Review8/4/2024 12:00:00 AM | DealerRater
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★★★★★ LISAHAHN46The people are always friendly and professional and do their best to get you into a nice vehicle you can afford. | Read Full Review8/4/2024 12:00:00 AM | Cars.com
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★★★★★ Bob TodiaOnline shopping led me to Michiana Chrysler , having the pricing and model of new car I was looking for , even though they are two hours away from my home. I was put in touch with Tammy Martinez , who turned out to be one of the best salespeople I've ever dealt with on any purchase of any type . She explained , investigated , informe | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ captjg39The purchase deal was no problem. The new Jeep cost, trade in value, etc. All of that was pretty much the same with other dealers. To keep a customer as a return, I look at the service dept, parts dept, and office handling of the deal. Parts dept wanted to charge me $400 more for a set of running boards than Lockmandy. Same part numb | Read Full Review7/31/2024 12:00:00 AM | DealerRater
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★★★★★ captjg39The purchase deal was no problem. The new Jeep cost, trade in value, etc. All of that was pretty much the same with other dealers. To keep a customer as a return, I look at the service dept, parts dept, and office handling of the deal. Parts dept wanted to charge me $400 more for a set of running boards than Lockmandy. Same part numb | Read Full Review7/31/2024 12:00:00 AM | Cars.com
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★★★★★ Jeremy ProtsmanBad business practices! I bought a Ram truck with a trade-in from here, and they sold it without the title. I waited 9 month for them to retrieve it until I requested my money back. Without a consumer protection lawyer around, I was forced to take only what I paid on the truck and got nothing for my trade-in. Fast forward! My wife fo | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ JonathanP75Michiana Chrysler Dodge Jeep Ram Fiat is a terrible stealership. Not only was I lied to by a sales associate, I was also given the classic bait and switch. When I arrived at my appointment, I was told that they could not sell me the used car I had been looking at and discussing with TWO sales associates. It supposedly had transmissio | Read Full Review7/23/2024 12:00:00 AM | DealerRater
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★★★★★ JonathanP75Michiana Chrysler Dodge Jeep Ram Fiat is a terrible stealership. Not only was I lied to by a sales associate, I was also given the classic bait and switch. When I arrived at my appointment, I was told that they could not sell me the used car I had been looking at and discussing with TWO sales associates. It supposedly had transmissio | Read Full Review7/23/2024 12:00:00 AM | DealerRater
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★★★★★ JonathanP75Michiana Chrysler Dodge Jeep Ram Fiat is a terrible stealership. Not only was I lied to by a sales associate, I was also given the classic bait and switch. When I arrived at my appointment, I was told that they could not sell me the used car I had been looking at and discussing with TWO sales associates. It supposedly had transmissio | Read Full Review7/23/2024 12:00:00 AM | Cars.com
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★★★★★ adillmanI visited Michiana Chrysler Dodge Jeep Ram to discuss the end-of-lease options on my Wrangler leased through another dealership. Ryan Chamberlin met with me was able to offer the BEST interest rate around for a lease buyout. I remarked to the finance manager that the amount of time and effort Ryan invested into this transaction would | Read Full Review7/21/2024 12:00:00 AM | Cars.com
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★★★★★ adillmanI visited Michiana Chrysler Dodge Jeep Ram to discuss the end-of-lease options on my Wrangler leased through another dealership. Ryan Chamberlin met with me was able to offer the BEST interest rate around for a lease buyout. I remarked to the finance manager that the amount of time and effort Ryan invested into this transaction would | Read Full Review7/21/2024 12:00:00 AM | DealerRater
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★★★★★ mackenzie5Great service, Ryan made the whole process extremely simple and easy to do especially since I was out of state. Great communication overall good experience. | Read Full Review7/18/2024 12:00:00 AM | DealerRater
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★★★★★ LERINDOKELEMBU01Ryan is the best guy he help my wife and I to get a good car!and he always smile to his customers | Read Full Review7/18/2024 12:00:00 AM | DealerRater
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★★★★★ LERINDOKELEMBU01Ryan is the best guy he help my wife and I to get a good car!and he always smile to his customers | Read Full Review7/18/2024 12:00:00 AM | Cars.com
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★★★★★ mackenzie5Great service, Ryan made the whole process extremely simple and easy to do especially since I was out of state. Great communication overall good experience. | Read Full Review7/18/2024 12:00:00 AM | Cars.com
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★★★★★ cidkidJust has my 2017 Ram in for the exhaust manifold replacement, Worked with Mike in service even know the final cost was more than the estimate. When Mike realized it was going over he stopped the work contacted me sent pictures of why it was going to go over in cost. Great job to him and the mechanics to to get the job done in a timel | Read Full Review7/16/2024 12:00:00 AM | Cars.com
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★★★★★ cidkidJust has my 2017 Ram in for the exhaust manifold replacement, Worked with Mike in service even know the final cost was more than the estimate. When Mike realized it was going over he stopped the work contacted me sent pictures of why it was going to go over in cost. Great job to him and the mechanics to to get the job done in a timel | Read Full Review7/16/2024 12:00:00 AM | DealerRater
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★★★★★ hornerjud143My husband took his Chrysler 300 in for a few problems, one was that it was overheating and the other was the ABS System light was on. They called my husband asking what he wanted done to fix the problem of the overheating, they had no idea. That is the reason we took the car to a Chrysler Dealer in the first place. They finally did | Read Full Review7/16/2024 12:00:00 AM | DealerRater
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★★★★★ hornerjud143My husband took his Chrysler 300 in for a few problems, one was that it was overheating and the other was the ABS System light was on. They called my husband asking what he wanted done to fix the problem of the overheating, they had no idea. That is the reason we took the car to a Chrysler Dealer in the first place. They finally did | Read Full Review7/16/2024 12:00:00 AM | Cars.com
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★★★★★ audra345718Angel was an absolute pleasure to work with. He made me comfortable and at ease while making a big purchase. I recommend him for your car needs! | Read Full Review7/15/2024 12:00:00 AM | Cars.com
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★★★★★ audra345718Angel was an absolute pleasure to work with. He made me comfortable and at ease while making a big purchase. I recommend him for your car needs! | Read Full Review7/15/2024 12:00:00 AM | DealerRater
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★★★★★ Kash QueenVery nice attentive service try’s an work hard to get you what you like good place to buy car from. | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ HollyLured me in on a vehicle then try to tell me it's was bad. Then wouldn't show me anything. I mean ? Worst experience ever!! Oh no if you call showing cars by walking a lot to a vehicle that is locked!! How rude!! I drove 45 minutes to look at a vehicle that you decided was not safe umm have u heard of letting the customer know that! | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ GHOST042013Great service, and very friendly. I would choose them any time I need to find a new vehicle. | Read Full Review7/8/2024 12:00:00 AM | DealerRater
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★★★★★ GHOST042013Great service, and very friendly. I would choose them any time I need to find a new vehicle. | Read Full Review7/8/2024 12:00:00 AM | Cars.com
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★★★★★ Kathy ForsythVery good. Always kept me informed of what was going on. | Read Full Review7/7/2024 12:00:00 AM | Google
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★★★★★ Karen TuckerMike in service and the entire team have been exceptional in their service and efficiency. I would high recommend this dealership. | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ barbq62150The dealership hires individuals like Ryan C. Excellent choice! Ryan made our car search quite the enjoyable experience! | Read Full Review7/3/2024 12:00:00 AM | Cars.com
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★★★★★ barbq62150The dealership hires individuals like Ryan C. Excellent choice! Ryan made our car search quite the enjoyable experience! | Read Full Review7/3/2024 12:00:00 AM | DealerRater
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★★★★★ Mike RunnerUnbelievably unprofessional staff. If I was not lied to by the salesperson then they have a sales manager on staff that refuses to speak to a customer. Take you business else where. | Read Full Review7/3/2024 12:00:00 AM | Google
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★★★★★ obrienshane2000Ryan was super helpful and made my first car buying experience easy. I was able to get the car I wanted for a good price and get the deal done in the same day. Along with this, he showed me features I didnt even know the car had and would have not know about! | Read Full Review7/1/2024 12:00:00 AM | DealerRater
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★★★★★ obrienshane2000Ryan was super helpful and made my first car buying experience easy. I was able to get the car I wanted for a good price and get the deal done in the same day. Along with this, he showed me features I didnt even know the car had and would have not know about! | Read Full Review7/1/2024 12:00:00 AM | Cars.com
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★★★★★ Crystal GonzalesPoor service, will hang up on if you speak up and say what they are doing wrong because they are incompetent of doing their job! They will mess your car up and not admit fault nor give you a loaner vesicle | Read Full Review6/30/2024 12:00:00 AM | Google
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★★★★★ Sarah PolandThey have had my car for almost a month for a simple ignition switch repair that’s covered under warranty. Super unprofessional. | Read Full Review6/30/2024 12:00:00 AM | Google
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★★★★★ PCRIPE22Angel was very accommodating and helped me find a vehicle in my budget. This dealership has friendly staff and a large lot to pick from. | Read Full Review6/28/2024 12:00:00 AM | Cars.com
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★★★★★ PCRIPE22Angel was very accommodating and helped me find a vehicle in my budget. This dealership has friendly staff and a large lot to pick from. | Read Full Review6/28/2024 12:00:00 AM | DealerRater
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★★★★★ TonypassDisorganized and unprofessional handling of customers needs. I have said all I need to about it | Read Full Review6/26/2024 12:00:00 AM | DealerRater
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★★★★★ TonypassDisorganized and unprofessional handling of customers needs. I have said all I need to about it | Read Full Review6/26/2024 12:00:00 AM | Cars.com
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★★★★★ jonesthomas1022I appreciate the effort and willingness of angel investing his time and trying to assist | Read Full Review6/25/2024 12:00:00 AM | Cars.com
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★★★★★ jonesthomas1022I appreciate the effort and willingness of angel investing his time and trying to assist | Read Full Review6/25/2024 12:00:00 AM | DealerRater
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★★★★★ QueenlyloveOh was very impressed me Joshua the salesman and the team for working with me to find what I wanted. Paperwork was easy, overall a great experience. | Read Full Review6/24/2024 12:00:00 AM | DealerRater
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★★★★★ QueenlyloveOh was very impressed me Joshua the salesman and the team for working with me to find what I wanted. Paperwork was easy, overall a great experience. | Read Full Review6/24/2024 12:00:00 AM | Cars.com
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★★★★★ Andrew ReamerIt was a great, quick, and easy experience | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Drewbryson17Ryan was so kind and helpful. Answered all my questions I had. Took extra photos and videos of the truck for me since I live 7 hours away. He Kept me updated as I traveled to see the truck and helped me set up CarPlay and was willing to help me with anything he could. If you’re looking for a good kind hearted person who will treat yo | Read Full Review6/21/2024 12:00:00 AM | Cars.com
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★★★★★ Drewbryson17Ryan was so kind and helpful. Answered all my questions I had. Took extra photos and videos of the truck for me since I live 7 hours away. He Kept me updated as I traveled to see the truck and helped me set up CarPlay and was willing to help me with anything he could. If you’re looking for a good kind hearted person who will treat yo | Read Full Review6/21/2024 12:00:00 AM | DealerRater
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★★★★★ ROB BjorklandWhat a mess of a purchase.....put $500 down on a 22 Pacifica on June 8 to initiate the purchase. The vehicle was going to have a hitch put on it as part of the deal....we were quoted $459 to include wiring, the job was to be done off site by a trusted vendor. We were told job should be done by June 13th. Also needed was a hole repair | Read Full Review6/19/2024 12:00:00 AM | DealerRater
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★★★★★ ROB BjorklandWhat a mess of a purchase.....put $500 down on a 22 Pacifica on June 8 to initiate the purchase. The vehicle was going to have a hitch put on it as part of the deal....we were quoted $459 to include wiring, the job was to be done off site by a trusted vendor. We were told job should be done by June 13th. Also needed was a hole repair | Read Full Review6/19/2024 12:00:00 AM | Cars.com
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★★★★★ mike ingoldGreat people to see if you're looking for a vehicle | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Robert SmithI had a great buying experience with michiana chrysler dodge jeep ram. If you are in the market for a new or used vehicle, give them a try. The staff is very knowledgable about the product. They will work hard to earn your business. Many of the sales staff are veterans of the military as well. They are striving to keep the american d | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ ingold1967This was our second vehicle we have purchased from Michiana. Both purchases they worked with us to get a payment and better vehicle that we were comfortable with. Ryan went out of way to assist us! | Read Full Review6/13/2024 12:00:00 AM | Cars.com
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★★★★★ Earl.moynihanAngel was great, young and inexperienced but very pleasant, finance was good to work with. | Read Full Review6/13/2024 12:00:00 AM | Cars.com
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★★★★★ Earl.moynihanAngel was great, young and inexperienced but very pleasant, finance was good to work with. | Read Full Review6/13/2024 12:00:00 AM | DealerRater
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★★★★★ ingold1967This was our second vehicle we have purchased from Michiana. Both purchases they worked with us to get a payment and better vehicle that we were comfortable with. Ryan went out of way to assist us! | Read Full Review6/13/2024 12:00:00 AM | DealerRater
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★★★★★ Matthew MayJust bought a 2020 used Jeep Compass. All in all we love the car. The buying experience was great. Only issue,was with a BAD residual smoke smell. They said they tried to mitigate it, but it is still pretty prevalent. Really quite annoying ?? ?? | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ PrecisionjoeRyan went over and beyond what was expected on this purchase. I would highly recommend asking for him when you need a new vehicle | Read Full Review6/10/2024 12:00:00 AM | DealerRater
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★★★★★ PrecisionjoeRyan went over and beyond what was expected on this purchase. I would highly recommend asking for him when you need a new vehicle | Read Full Review6/10/2024 12:00:00 AM | Cars.com
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★★★★★ alex1705maresI had a fantastic experience at this dealership! The staff was friendly, knowledgeable, and went above and beyond to make sure I found the right car for my needs | Read Full Review6/8/2024 12:00:00 AM | Cars.com
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★★★★★ alex1705maresI had a fantastic experience at this dealership! The staff was friendly, knowledgeable, and went above and beyond to make sure I found the right car for my needs | Read Full Review6/8/2024 12:00:00 AM | DealerRater
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★★★★★ Rob S.I had a great experience with Angel Garcia. He made the buying process smooth. I would recommend anyone who is in the market to ask for him. He was also very knowledgable about the product. | Read Full Review6/7/2024 12:00:00 AM | DealerRater
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★★★★★ dunn728Great guy and great experience! Came for one vehicle and left with something better. Thank you again! | Read Full Review6/7/2024 12:00:00 AM | DealerRater
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★★★★★ ERICKSONBRAD57Ryan, salesman, did an outstanding job helping me with the purchase of my new Dodge Challenger. He knew exactly what I was looking for and delivered excellent service that was fast and hassel free. No false promises. In short, I am extremely satisfied with the service I received and would definitely purchase another car from Ryan Cha | Read Full Review6/7/2024 12:00:00 AM | DealerRater
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★★★★★ Rob S.I had a great experience with Angel Garcia. He made the buying process smooth. I would recommend anyone who is in the market to ask for him. He was also very knowledgable about the product. | Read Full Review6/7/2024 12:00:00 AM | Cars.com
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★★★★★ dunn728Great guy and great experience! Came for one vehicle and left with something better. Thank you again! | Read Full Review6/7/2024 12:00:00 AM | Cars.com
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★★★★★ ERICKSONBRAD57Ryan, salesman, did an outstanding job helping me with the purchase of my new Dodge Challenger. He knew exactly what I was looking for and delivered excellent service that was fast and hassel free. No false promises. In short, I am extremely satisfied with the service I received and would definitely purchase another car from Ryan Cha | Read Full Review6/7/2024 12:00:00 AM | Cars.com
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★★★★★ PurchaserMy sales agent seemed very distracted and did not follow through on things that were supposed to happen after I left. I had to speak to management and make repeated calls to get things accomplished. The finance person I worked with, however, answered all my questions and was very attentive. | Read Full Review6/7/2024 12:00:00 AM | Cars.com
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★★★★★ PurchaserMy sales agent seemed very distracted and did not follow through on things that were supposed to happen after I left. I had to speak to management and make repeated calls to get things accomplished. The finance person I worked with, however, answered all my questions and was very attentive. | Read Full Review6/7/2024 12:00:00 AM | DealerRater
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★★★★★ Kimberly DietrichI would like to thank Zee for making my purchase easy. If your looking to purchase a vehicle please see Zee. He is very knowledgeable and kind. The entire staff was great. I am very pleased with my new Jeep ?? | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ JMThis place is a joke! I make over $21/hr and they couldn't get me approved for a car. I told them from jump I knew no one who was going to cosign for me and they still pressed the issue later just pissing me off even more after a second denial. Screw these people! | Read Full Review6/6/2024 12:00:00 AM | Cars.com
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★★★★★ mJ MMThis place is a joke! I make over $21/hr and they couldn't get me approved for a car after I came in with a pre approval from a bank. I told them from jump I knew no one who was going to cosign for me and they still pressed the issue later just pissing me off even more after a second denial. Screw these people and you can shove yo | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ Sarah BolingerI'm rewriting my review. I thought I had a good experience but now our vehicles have -$10,000 in negative equity(yes we rolled $4k but $6k more?!) and I'm absolutely frustrated. Robert has said, I would be able to refinance in 6 months. I tried for 6 months to refinance and everyone refused bcuz of the negative equity. They took adva | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ Tim FeanAbsolute nightmare of an experience. Dropped my vehicle off when they told me to, and it sat there for almost 3 weeks before they even looked at it. Lori told me that she didn’t think it was that important to me so they were putting other projects ahead of it. When picking it up, they tried to charge me $700 more than what we agreed | Read Full Review5/31/2024 12:00:00 AM | Google