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Vaughn Chrysler-Jeep-Dodge, Inc

Vaughn Chrysler-Jeep-Dodge, Inc
★★★★(81)read reviews

1317 Vaughn Drive, Ottumwa, IA 52501
(888) 359-2945 Ask About Our Service Specials!
 

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Certified Technicians
  • Free Estimates
At Vaughn Chrysler-Jeep-Dodge, Inc, we want you to feel confident driving your vehicle any distance and in every type of weather. Which is why we offer competitive pricing on new tires and routine tire services for all makes and models. We offer everyday low prices and coupons for your next tire rotation, tire service or tire replacement.

Call (888) 359-2945 today to schedule your next appointment. Our technicians at Vaughn Chrysler-Jeep-Dodge, Inc are ready to help you!

Customer Reviews

  • ★★★★★ Michaela Vice
    staff is always friendly and attentive, but they can't ever seem to find whats wrong with my car. hard to get my vehicle back in when I work out of town during their shops hours. | Read Full Review
    4/18/2018 12:00:00 AM | Google
  • ★★★★ D K
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    4/17/2018 12:00:00 AM | Google
  • ★★★★★ David Cook
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    4/6/2018 12:00:00 AM | Google
  • ★★★★ Mary Norton
    Ok | Read Full Review
    4/6/2018 12:00:00 AM | Google
  • ★★★★★ Barb Fletcher
    Very clean friendly place ,great salesman and service people | Read Full Review
    4/3/2018 12:00:00 AM | Google
  • ★★★★★ Vicki Rulo
    | Read Full Review
    3/30/2018 12:00:00 AM | Google
  • ★★★★★ Walter DeSelm
    Very good experience. Salesman was top notch | Read Full Review
    3/21/2018 12:00:00 AM | Google
  • ★★★★★ Robin Gaskell
    They are very nice to work with. For service work be sure you make an appointment. Thank you Vaughn | Read Full Review
    3/10/2018 12:00:00 AM | Google
  • ★★★★★ Mark Martin
    Ok I guess. Hard to get a salesman. | Read Full Review
    3/10/2018 12:00:00 AM | Google
  • ★★★★ R Wubben
    | Read Full Review
    3/8/2018 12:00:00 AM | Google
  • ★★★★★ Rodney Banner
    | Read Full Review
    3/7/2018 12:00:00 AM | Google
  • ★★★★ Kaleb Watson
    Sales people are assholes. Wouldn't buy a bicycle from here. | Read Full Review
    2/28/2018 12:00:00 AM | Google
  • ★★★★ Cindy Davis
    | Read Full Review
    2/27/2018 12:00:00 AM | Google
  • ★★★★ Gregory Geralds
    They are tough, wheeler dealer's. But it is a very good Automotive Dealship | Read Full Review
    2/25/2018 12:00:00 AM | Google
  • ★★★★★ Brenda Hopkins
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    2/22/2018 12:00:00 AM | Google
  • ★★★★★ Jeff Link sr
    Had to wait for a salesman | Read Full Review
    2/21/2018 12:00:00 AM | Google
  • ★★★★★ dave fite
    | Read Full Review
    2/20/2018 12:00:00 AM | Google
  • ★★★★★ Brad Overturf
    Jeff was great to work with | Read Full Review
    2/14/2018 12:00:00 AM | Google
  • ★★★★ Penny Johnston
    Good | Read Full Review
    2/14/2018 12:00:00 AM | Google
  • ★★★★ Steve Anderson
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    2/12/2018 12:00:00 AM | Google
  • ★★★★ Andy Kaelin
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    2/7/2018 12:00:00 AM | Google
  • ★★★★ Sherry Vogel
    Not reliable and not friendly. Don't trust them . | Read Full Review
    2/6/2018 12:00:00 AM | Google
  • ★★★★★ Tammy Loftin
    | Read Full Review
    1/31/2018 12:00:00 AM | Google
  • ★★★★★ Charie McMahon
    Tried to sell me a salvaged car. I'm glad I used their car report before buying. Everyone knows that a salvage car is worth about half or less than a non salvaged vehicle. It was lower but not what it should be for salvage. I will give them 2 stars for at least having free car reports. Just wish they hadn't wasted my time by not tell | Read Full Review
    1/30/2018 12:00:00 AM | Google
  • ★★★★★ Renopreacher
    I test drove 3 vehicles, the first one had a bad motor,(making a lot of noise and the check engine light came on). The second had a bad power steering pump. I bought the third unfortunately and ended up losing the transmission. They will not help or refund me any amount. I recommend you never buy a used car from here, they sell junk, | Read Full Review
    1/30/2018 12:00:00 AM | DealerRater
  • ★★★★ Jesse Ann Johnston
    Terrible sales manager and over inflated service prices. No trade value allowed. | Read Full Review
    1/26/2018 12:00:00 AM | Google
  • ★★★★★ Jerod Smith
    | Read Full Review
    1/25/2018 12:00:00 AM | Google
  • ★★★★★ Larry Brown
    Great people, excellent prices. See Steve Creamer for friendly sales service. Highly recommend. | Read Full Review
    1/14/2018 12:00:00 AM | Google
  • ★★★★ Trena Lobberecht
    Get our oil change here | Read Full Review
    1/12/2018 12:00:00 AM | Google
  • ★★★★★ Christopher Headley
    Great service and their prices are some of the best around! | Read Full Review
    1/10/2018 12:00:00 AM | Google
  • ★★★★ Heather Ray
    Horrible customer service in all departments. Parts and Service departments need to work on their communication skills and the department need to work on customer service, even if someone is not purchasing a new vehical, they are still there for a reason. | Read Full Review
    1/10/2018 12:00:00 AM | Google
  • ★★★★ Russ Stevens
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    1/4/2018 12:00:00 AM | Google
  • ★★★★★ Heather Briggs
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    1/2/2018 12:00:00 AM | Google
  • ★★★★★ Mark Teater
    Big selection | Read Full Review
    12/31/2017 12:00:00 AM | Google
  • ★★★★★ Mark Wilfawn
    | Read Full Review
    12/31/2017 12:00:00 AM | Google
  • ★★★★★ Sharlea2
    I rented a car from Hertz here and received great service. | Read Full Review
    12/24/2017 12:00:00 AM | Google
  • ★★★★★ Jack Miletich
    Nice dealership. Friendly. | Read Full Review
    12/21/2017 12:00:00 AM | Google
  • ★★★★★ Robert Ward
    | Read Full Review
    12/19/2017 12:00:00 AM | Google
  • ★★★★★ Steven Mott
    Great service and staff | Read Full Review
    12/16/2017 12:00:00 AM | Google
  • ★★★★★ truckguy,carl123
    I was very satisfied with my truck buying experience. Their dealership had been recommend to me by a friend. The salesman worked hard to find the right truck with the right equipment that I wanted and for the right price. | Read Full Review
    12/16/2017 12:00:00 AM | DealerRater
  • ★★★★★ Elizabeth Vahnenko
    Great service! Traded in my car on another one and I will be going back! They followed through with everything they said they would and were and still are very helpful! | Read Full Review
    12/15/2017 12:00:00 AM | Google
  • ★★★★ Jackie Ingle-Moughler
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    12/7/2017 12:00:00 AM | Google
  • ★★★★ Travis Anderson
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    12/7/2017 12:00:00 AM | Google
  • ★★★★★ Matthew Myers
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    12/5/2017 12:00:00 AM | Google
  • ★★★★★ Loren Smith
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    12/3/2017 12:00:00 AM | Google
  • ★★★★★ Lenn Kruse
    Great people to deal with | Read Full Review
    11/25/2017 12:00:00 AM | Google
  • ★★★★ Christy Hopkins
    Had a 10am appt for oil change just now got my car back! Put in the wrong oil had to wait even longer! Very disappointed! | Read Full Review
    11/17/2017 12:00:00 AM | Google
  • ★★★★★ Terry Burtlow
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    11/16/2017 12:00:00 AM | Google
  • ★★★★★ Tammy Cassady
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    11/13/2017 12:00:00 AM | Google
  • ★★★★★ Janette Barber
    | Read Full Review
    11/5/2017 12:00:00 AM | Google
  • ★★★★★ unknowm tdm
    They know as much as the computer tells them. They have expensive parts, can get parts that are just as good yet half the price other places. | Read Full Review
    11/1/2017 12:00:00 AM | Google
  • ★★★★★ Ahmed Gamal
    | Read Full Review
    10/17/2017 12:00:00 AM | Google
  • ★★★★★ Kellie
    I was attracted to this dealership by their low internet prices. My local dealers warned it was a bait and switch. Nothing could be further from the truth. The price offered and agreed to on the phone was the price I paid. They also gave me more for my trade than other dealers were offering. Finally, their fees, which were fully disc | Read Full Review
    10/14/2017 12:00:00 AM | DealerRater
  • ★★★★ Nan Sampson
    Always helpful,and friendly. | Read Full Review
    9/24/2017 12:00:00 AM | Google
  • ★★★★★ Bryan Stine
    | Read Full Review
    9/22/2017 12:00:00 AM | Google
  • ★★★★★ Tim Schafer
    | Read Full Review
    9/20/2017 12:00:00 AM | Google
  • ★★★★ Jerry Krafka
    | Read Full Review
    9/14/2017 12:00:00 AM | Google
  • ★★★★ G. Martens
    Fast and friendly service. | Read Full Review
    9/12/2017 12:00:00 AM | Google
  • ★★★★★ Rodney Pitford
    Great place to buy a car or truck. Loved the sales teams approach. Didn't feel pressured or anything. Great prices on their vehicles | Read Full Review
    9/7/2017 12:00:00 AM | Google
  • ★★★★★ Matthew Ahlen
    | Read Full Review
    9/7/2017 12:00:00 AM | Google
  • ★★★★ Gma Connie
    Service personnel prompt and courteous. Reviewed needed maintenance that was not requested as part of oil change and tire rotation and recommended what should be done as part of the visit and what could wait. Added some maintenance to be done and service was still completed within the 45 min or so that I was told it would take. | Read Full Review
    9/7/2017 12:00:00 AM | DealerRater
  • ★★★★ Angie Mclaughlin
    Have oil changed here fast service and good quality work | Read Full Review
    8/28/2017 12:00:00 AM | Google
  • ★★★★ chad smith
    | Read Full Review
    8/26/2017 12:00:00 AM | Google
  • ★★★★ Ryan56
    Was under the impression that a certain truck would be ready for me on a Saturday to test drive. I took time off from work to go and just a few hours before the test drive, I was called and told that the truck hasn't been inspected yet. I waited until Monday only to find out that the truck isn't in good shape and they recommended me | Read Full Review
    8/21/2017 12:00:00 AM | DealerRater
  • ★★★★★ Christopher Headley
    | Read Full Review
    8/8/2017 12:00:00 AM | Google
  • ★★★★ Josh Munford
    My wife took her 2011 Jeep Liberty here to have an oil change. After, she was told that the transmission was leaking and that it would cost $1200 to fix as it required the transmission to come out. I brought the vehicle home because I am fully capable of doing major repairs myself when it can save some money. When I crawled under | Read Full Review
    8/4/2017 12:00:00 AM | Google
  • ★★★★ Anita Ball
    Nice people | Read Full Review
    7/20/2017 12:00:00 AM | Google
  • ★★★★★ Monica McGrew
    | Read Full Review
    7/8/2017 12:00:00 AM | Google
  • ★★★★ adam mays
    | Read Full Review
    7/4/2017 12:00:00 AM | Google
  • ★★★★ Mix It-up
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    7/1/2017 12:00:00 AM | Google
  • ★★★★ Beth Shoemaker
    | Read Full Review
    6/20/2017 12:00:00 AM | Google
  • ★★★★★ laryssa droz
    Great serves | Read Full Review
    6/16/2017 12:00:00 AM | Google
  • ★★★★ Justin Edgington
    | Read Full Review
    6/11/2017 12:00:00 AM | Google
  • ★★★★★ Doug Richards
    | Read Full Review
    6/9/2017 12:00:00 AM | Google
  • ★★★★★ Missy Bundy
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    6/8/2017 12:00:00 AM | Google
  • ★★★★★ Mike Gusk
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    6/5/2017 12:00:00 AM | Google
  • ★★★★★ Aurora Fernández
    (Translated by Google) I serve in edpañol (Original) Me atienden en edpañol | Read Full Review
    6/5/2017 12:00:00 AM | Google
  • ★★★★★ Aurora Fernández
    Me atienden en edpañol | Read Full Review
    6/4/2017 12:00:00 AM | Google
  • ★★★★★ Rhess946
    All of the staff was friendly and helpful. I didn't feel pressured or uncomfortable at any time. We drove 3 hours to get here and will likely do business here again. | Read Full Review
    5/12/2017 12:00:00 AM | DealerRater
  • ★★★★ taz_nut35
    My Sunday project thanks to Vaughn Automotive in Ottumwa, Iowa. Bought a car from them back in November and found out 20 days after purchase the heater core was plugged. After several attempts to contact them about the issue we finally came to an agreement on the cost of having a new one installed. Had them do the work and although t | Read Full Review
    5/10/2017 12:00:00 AM | DealerRater
  • ★★★★ jeff fisher
    I have bought 8 cars from this place. It was always a very draining experience... Until they hired Josh... he kept us coming back by not giving us the run around... (E.g. They make an offer that is unacceptable, we say no, then they come back with different offer...wash, rinse repeat, until the get where they should have started) | Read Full Review
    4/25/2017 12:00:00 AM | Google