Return to complete listing of Ram Oil Change Service Specialists In Poolesville

Mon: 07:30 am - 07:00 pmTues: 07:30 am - 07:00 pmWed: 07:30 am - 07:00 pmThur: 07:30 am - 07:00 pmFri: 07:30 am - 07:00 pmSat: 08:00 am - 04:00 pmSun: Closed

General Service
Oil Changes
Tire Maintenance
Brake Service
Battery Service

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

Fast and convenient service
No appointment needed
Service for nearly all makes and models

Complimentary multi-point inspection
Tires and other services available

Coupons and Rebates for extra savings
Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.

Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.

Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

Friction Reduction
Heat Reduction

Engine Cleaning
Weather Tolerance

Rust and Corrosion Prevention
Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

Goodyear
Dunlop
Kelly
Bridgestone®

Firestone
Michelin®
BFGoodrich
Uniroyal

Continental
General
Yokohama®
Pirelli®

Falken
Ohtsu
Hankook
KUMHO

Nexen
Toyo
Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

Ultra-Quiet Braking
New Brake Hardware

Superior Braking Performance
Rigorously Tested

Stainless Steel Hardware
Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

Clean Your Battery
Limit Heat Exposure

Avoid Short Trips
Clamp Your Batteries

Turn Off Extra Features
Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Dulles Chrysler Dodge Jeep Ram

Dulles Chrysler Dodge Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

Shuttle Service Available
We Offer Rentals
Spanish Speaking
Free WiFi
We Have Early Bird Hours
We Offer Mopar Accessories
We Offer Mopar Performance Parts
We Do State Inspections
Ask About Service Contracts
Certified Technicians

Call (571) 281-3885 today to schedule your next appointment.

Our technicians at Dulles Chrysler Dodge Jeep Ram are ready to help you!

Dulles Chrysler Dodge Jeep Ram is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:

Next Available Bay Service: Members are always first in line for maintenance and repair work
Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Dulles Chrysler Dodge Jeep Ram today at (571) 281-3885 to learn more

Check for Vehicle Recalls

Customer Reviews

★★★★★ F&A Handyman Services
please do not not fo to this dealer i got to truxks from them cancel warranty after 2 years of canceling warranties nothing resolve!! waste of time . if you are a bussiness dont buy here! | Read Full Review
5/19/2025 12:00:00 AM | Google
★★★★★ JJ B
Revision: Beware of Angela she will try and blame you for giving them a bad review stating we'll we have family's to feed also. After getting corporate involved and Diana resolving most issues with the exception of 3 defects that will need to be resolved in another state. Angela starts yelling and complaining that we'll we have fam | Read Full Review
5/14/2025 12:00:00 AM | Google
★★★★★ Cierra Taree
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5/12/2025 12:00:00 AM | Google
★★★★★ JJ B
Diana went out of her way to take care of us as if we were family . She worked hard to fix the issues at hand . She even is going to make sure that the minor issues will be taken care of when we reach our destination. Diana truly does care for the people that she works with . I would advise you that if you have any issues what so eve | Read Full Review
5/10/2025 12:00:00 AM | Google
★★★★★ tyler coppage
Helpful and patient staff. Left with a new to me vehicle and very happy about it! | Read Full Review
5/9/2025 12:00:00 AM | Google
★★★★★ JJ B
Very unprofessional place to get a car have had car in shop for 3 weeks today went to pick up and would have to come in tomorrow Saturday to actually get it because when I came to get it Friday was told everyone went home fir the day. | Read Full Review
5/9/2025 12:00:00 AM | Google
★★★★★ Jeverett
Worst place to buy a car. The sales person was lost and than we have only had our car aprox total of 8 days and is still back at dealership to get the paint fixed and the bumper that they have fixed 3 times already. | Read Full Review
5/3/2025 12:00:00 AM | DealerRater
★★★★★ Jeverett
Worst experience that we have ever experienced bought the car 3 weeks ago and now in the shop for repairs again . Was told shouldbtake about 2weeks to get back , would not recommend this dealership to anyone. | Read Full Review
5/3/2025 12:00:00 AM | DealerRater
★★★★★ Trey Bush
Jaqeline was very informative and helpful through the sale process. The finance department was also very informative. Great service all around, I highly recommend! | Read Full Review
4/21/2025 12:00:00 AM | Google
★★★★★ William W
Don’t deal with these people | Read Full Review
4/21/2025 12:00:00 AM | Google
★★★★★ JustCryptastic
I'd give zero stars if I could. Took our Dodge mini-van over due the electrical system completely dying while driving 495 (super scary and could have ended badly for my family). The service center called me back that they wouldn't even look at it, and since we hit 1,000 miles told me to buy a new van (seriously). We never had ve | Read Full Review
4/17/2025 12:00:00 AM | Google
★★★★★ Justin Gleaves
I'd give zero stars if I could. Took our Dodge mini-van over due the electrical system completely dying while driving I-495 (super scary and could have ended badly for my family). The service center called me back that they wouldn't even look at it, and since we hit 100,000 told me to buy a new van (seriously). We never had very | Read Full Review
4/17/2025 12:00:00 AM | Google
★★★★★ Daniel Bellman
Deke is a great salesman. He had me in and out of the dealership in my new car in record time. The staff was super helpful with the many questions I had about my purchase and were willing to assist everywhere they could. Super friendly people and good prices on cars. They don't give off the feeling a lot of dealerships do of looking | Read Full Review
4/13/2025 12:00:00 AM | Google
★★★★★ William Ventura Guzman
Zach helped me with a purchase and telling me the ins and our, and Dali was helpful with the finance side. | Read Full Review
4/8/2025 12:00:00 AM | Google
★★★★★ Sara Daniella Caiza Avila
I recently had the pleasure of working with Mustapha when purchasing my car, and I couldn't be more grateful for his help. From the very start, Mustapha was incredibly professional, knowledgeable, and friendly. He made the entire process smooth and enjoyable, patiently answering all my questions and guiding me through the options. Hi | Read Full Review
4/3/2025 12:00:00 AM | Google
★★★★★ Ashlyn Peters
I would give zero stars if I could. After spending two days working out a lease deal and agreeing on a monthly payment, I was told there was no money down required. I have excellent credit and submitted a credit application in good faith. Only after they pulled a hard inquiry on my credit did they come back and say, “Oh, actually tha | Read Full Review
4/2/2025 12:00:00 AM | Google
★★★★★ Lee Griffis
Great people especially Mandy my service advisor. They took my car on short notice and gave great advice while fixing my issue. Very helpful. | Read Full Review
3/27/2025 12:00:00 AM | Google
★★★★★ Kaieta Lofton
The right hand doesn’t know what the left hand is doing! I started working with a salesman on Monday. I live 3 hours plus away from the dealership so I wanted to make sure everything was basically done before I drove all the way over. Had an appointment for the following Tuesday to go pick up the vehicle and I get a text message (not | Read Full Review
3/22/2025 12:00:00 AM | Google
★★★★★ sarahc2c
AVOID AT ALL COSTS - SOLD US A LEMON WITH ZERO ACCOUNTABILITY I'm writing this review to warn other potential customers about my HORRIBLE experience with Dulles Chrysler Dodge Jeep Ram in Leesburg, VA. On January 25, 2025, we purchased a 2020 Mazda CX-5 Grand Touring that they claimed was in excellent condition. What followed was an | Read Full Review
3/11/2025 12:00:00 AM | DealerRater
★★★★★ NE2250
Easily the worst car buying experience I've ever had. The salesman (Roman) knew NOTHING about the vehicle and gave me false information that I only realized was false after it was too late. Further, the coolant level warning light went on 10 minutes after I drove off of the lot and one of the keys had a dead battery...both things tha | Read Full Review
2/24/2025 12:00:00 AM | DealerRater
★★★★★ Chase E
They accused me of damaging the truck they loaned to me for fixing my truck and also accused me of driving 100 miles we had it for a day a DAY we did not drive that far horrible service do not recommend. would not return | Read Full Review
2/11/2025 12:00:00 AM | Google
★★★★★ Steve Schott
2021 Chrysler Pacifica Hybrid - over the course of just a few years, the vehicle has lost power while driving, to include at highway speeds, 4 times. 3 of those times were covered under warranty, with the transmission being replaced 2 times. The 4th time they couldn't link it to a warranty issue...so we paid out of pocket for them | Read Full Review
2/4/2025 12:00:00 AM | Google
★★★★★ Sajjad Ali
Overall great experience. Straight forward and what I appreciated the most was that they don’t play games with pricing. No smoke and mirrors like a lot of the other dealers. There are some factory rebates that only certain individuals qualify for, but they’re minimal amounts. | Read Full Review
2/3/2025 12:00:00 AM | Google
★★★★★ Marcus Meyer
Bait and switch. Over the last 10 years I have been In the market for a new vehicle a handful of times. My last two purchases specifically I have come to purchase at price advertised, come to find out they had ”Messed that up in the system and we can’t sell that low a price”. Buy a new vehicle from here if you’re looking to waste hou | Read Full Review
2/3/2025 12:00:00 AM | Google
★★★★★ Peter Herr
Bad experience with my purchase. Service team is friendly. | Read Full Review
1/15/2025 12:00:00 AM | Google
★★★★★ Brandon Long
I bought a truck from Dulles CDJR, and while the sales experience was initially positive, it fell apart afterward. The dealership failed to properly file the paperwork with Pennsylvania, and now I’m left with expired temporary tags. When I reached out to the DMV, I was informed they never even received the paperwork to process my reg | Read Full Review
1/7/2025 12:00:00 AM | Google
★★★★★ Joe High
Worst automotive experience ever. They sold me a bogus Mopar extended warranty where they told me it was additive to the current year and milage of the vehicle. They continue to tell me that and that it is a "Worldwide" issue with Mopar. Mopar of course says that is not the case. Not single person other than the sales rep has ever re | Read Full Review
1/2/2025 12:00:00 AM | Google
★★★★★ Molly B
Curtis and the rest of the service team took amazing care of me and my headlight assembly repair! Thank you for making the process so seamless especially around the holidays! | Read Full Review
12/28/2024 12:00:00 AM | Google
★★★★★ Michael Graham
Purchases a new vehicle and Carlos was the Salesman the A/C knob was damaged and clearly being worked on and they actually left the knob inside the vehicle I called Carlos who was aware and told him the controls gotten significantly worse. I asked if I could bring it back so the shop could look at it. He told me it's my responsibilit | Read Full Review
12/14/2024 12:00:00 AM | Google
★★★★★ Eric Minnick
We bought my wife’s van here in 2015 with the mopar care plus warranty. They have serviced a few things here and there for the last 9 years. I am a mechanic by trade but bought the warranty just incase the transmission goes. Luckily I did because at one point the radio went bad at almost $2,000. 1 year ago it got the dreaded oil cool | Read Full Review
12/7/2024 12:00:00 AM | Google
★★★★★ Eric Hastings
Scammed artist not car sales I have to pay 19k for a vehicle I dont own or operate after making a business deal in writing and handshake did my part brang my trade in vehicle from there lot after they had sold me a truck with frame damage was not safe to drive or the newer ride that I test drove then tell my they have not a clue what | Read Full Review
12/5/2024 12:00:00 AM | Google
★★★★★ Kevin Flynn
Wanted to give a big shout out to Roman for helping me look at promaster vans. He was great. | Read Full Review
12/1/2024 12:00:00 AM | Google
★★★★★ Luke
It's been three years so far. Does the racist, sales department general manager, still work here? Hopefully he's got fired already. ------ My first visit was on 3/5/2021. The general sales manager started with playing the regular "aggressiveness&rudeness" trick by refusing shaking hand with me. And then he tried to break my mind by | Read Full Review
11/22/2024 12:00:00 AM | Google
★★★★★ Brandon Padgett
I found a used Jeep Grand Cherokee Summit on their website that I really liked, so I traveled over an hour to see, test, and hopefully purchase. After reviewing the vehicle and history information, and a test drive, a deal was made. After all paperwork was completed and my check was in their hand, I was informed I would not be able t | Read Full Review
11/11/2024 12:00:00 AM | Google
★★★★★ Barbara Dang
This dealership is not to be trusted. I completed a credit application for a car, they pulled my credit with 7 different creditors, tanking my credit score, and then had the nerve to sell the car from under me. I was given confirmation that the loan was approved and ready to go. Then they went silent. And the next day they called to | Read Full Review
11/11/2024 12:00:00 AM | Google
★★★★★ Jimmy S. Lanier Jr.
The staff is friendly and professional, a nice clean showroom . A lot of vehicles to see | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ All American Pool Tables
After having a horrible experience at the Dodge dealer near my home in New Jersey. My buddy said his sister who lives in Virginia had a great experience with these guys. So I called spoke to Roman one of the sales guys and he actually got me a better deal and a bigger van for same price as I was paying for a smaller van. So picture t | Read Full Review
10/18/2024 12:00:00 AM | Google
★★★★★ Andre Owens
Disappointing Experience with Used Car Purchase My recent experience with this dealership was disappointing. Key concerns include: Sales representatives provided misleading information, and important vehicle details were not fully disclosed. The finance team oversold packages and misrepresented warranty and coverage options. Post | Read Full Review
10/16/2024 12:00:00 AM | Google
★★★★★ Eric Hastings
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10/9/2024 12:00:00 AM | Google
★★★★★ Al T
I bought my car here on July of this year and I’m still waiting for my plates . I’ve called them multiple times to get an update but nothing has been resolved. I’m just so frustrated because every time I call they are telling me something different. I’ve already been pulled over twice because of expired tags on the vehicle. | Read Full Review
10/7/2024 12:00:00 AM | Google
★★★★★ Johanna Torres
My husband and I drove all the way from New York to purchase our 2025 ram rebel. During the whole process, Roman was amazing. He was not pressuring us into buying. He gave us several options. Between him and Gus They negotiated in amazing price in which we were able to drive back home in our new car. Thank you, Roman and Gus for goin | Read Full Review
10/3/2024 12:00:00 AM | Google
★★★★★ Deivi Comas
Roman there are no words that can explain how much we appreciate you, Gus and the Finance manager. You all went above and beyond in order to secure our 2025 Ram!!! Definitely recommending you to our family and friends See you guys in 3 years!!! | Read Full Review
10/3/2024 12:00:00 AM | Google
★★★★★ Melanie Razavi
We are always very well taken care of at Dulles Chrysler Dodge Jeep Ram. From sales to service we leave satisfied with the quality of care we receive. | Read Full Review
10/2/2024 12:00:00 AM | Google
★★★★★ Matthew Tennant
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10/2/2024 12:00:00 AM | Google
★★★★★ jonathan camarena
Román was great and very professional we highly recommend | Read Full Review
10/1/2024 12:00:00 AM | Google
★★★★★ David Tong
Easy to schedule, helpful with questions and had my vehicle ready when they said it would be. | Read Full Review
9/29/2024 12:00:00 AM | Google
★★★★★ Haitham Omar
Professional and on time. They are explain everything before they start the work. Will go back to get my car serviced with them. | Read Full Review
9/29/2024 12:00:00 AM | Google
★★★★★ Brendan McAvoy
Phenomenal service! When I called Angel to inquire about a vehicle, Angel made it his mission to locate the vehicle and have it ready for me when I arrived. In my search for this vehicle, I visited 4 different dealerships, none of which came anywhere close to Dulles. After agreeing to the terms for my new truck, made my way over t | Read Full Review
9/29/2024 12:00:00 AM | Google
★★★★★ T B
Overall good service. The only complaint was the labor cost. One hour of labor was $428 bucks | Read Full Review
9/29/2024 12:00:00 AM | Google
★★★★★ Brent Wodicka
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9/28/2024 12:00:00 AM | Google
★★★★★ Kaylyn Schneider
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9/28/2024 12:00:00 AM | Google
★★★★★ robert johnson
I went to get an oil change. The woman behind the desk got really nasty with me. I was telling her that I had Dodge coupons, but she said she wouldn’t accept them because they were not from her dealership. Then I told her that I had paid for oil changes before and she claims that I never did. So then she said she would search other d | Read Full Review
9/28/2024 12:00:00 AM | Google
★★★★★ Pete Tony
For auto service, it was a fantastic experience!!! | Read Full Review
9/27/2024 12:00:00 AM | Google
★★★★★ Gary J Smith
Best service all around. Clear, concise explanations of what needs to be done and why. Special thanks to Ridge and Brandon | Read Full Review
9/27/2024 12:00:00 AM | Google
★★★★★ William Maxwell
Mandy and the service crew did a great job! Got me in and out in no time at all. Thanks! | Read Full Review
9/27/2024 12:00:00 AM | Google
★★★★★ henry mata
Recall on my RAM from start to finish they were great!!! | Read Full Review
9/27/2024 12:00:00 AM | Google
★★★★★ Jeff Puschnigg
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9/27/2024 12:00:00 AM | Google
★★★★★ Nelson Fernandez
Christie (Service Department) was excellent!!! I highly recommend her!! She took care of my Rubicon’s recalls, and kept me updated from the day I dropped it off until the day I picked it up. I have to add that my car was washed and cleaned when I picked it up, which added another star ?? # 6 for Christie. 07/16/24 Another great ser | Read Full Review
9/27/2024 12:00:00 AM | Google
★★★★★ Devin Tang
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9/26/2024 12:00:00 AM | Google
★★★★★ Mark Sutton
The service experience was easy to schedule and overall quite pleasant. No surprises and the work was done while I waited. Thank you. | Read Full Review
9/26/2024 12:00:00 AM | Google
★★★★★ Kathleen Liermann
Rotated balled tires without letting me know. AV screen was malfunctioning so instead of evaluating it, they took in apart and cleaned it for $250 without asking….still not fixed!! Price gouge women, | Read Full Review
9/26/2024 12:00:00 AM | Google
★★★★★ Rick Requidan
Great experience with service advisor Mandy. Professional and thorough. | Read Full Review
9/25/2024 12:00:00 AM | Google
★★★★★ Pascal Havekotte
Good service | Read Full Review
9/25/2024 12:00:00 AM | Google
★★★★★ Erika Rutter
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9/24/2024 12:00:00 AM | Google
★★★★★ Cody Vargo
Very pleasant to deal with. Cut the BS and got us on our way. Need to schedule follow up for dent repair noticed on final walkthrough which they promised to fix. | Read Full Review
9/23/2024 12:00:00 AM | Google
★★★★★ Tim Mckeithan
My maintenance service was quick, professional & thorough. | Read Full Review
9/23/2024 12:00:00 AM | Google
★★★★★ Tom Lepisto
The service team kept me informed and scheduled a service appointment that fit my schedule to hopefully repair my problem | Read Full Review
9/22/2024 12:00:00 AM | Google
★★★★★ Monica Neven
| Read Full Review
9/21/2024 12:00:00 AM | Google
★★★★★ Dominic DeMatties
Great experience working with Zach on the purchase of our new Rubicon! Helpful, respectful, and no nonsense. | Read Full Review
9/21/2024 12:00:00 AM | Google
★★★★★ Faith Marinaccio (4CrazyGirls)
Brian was really great in helping us purchase a used van to tote our crew around safely in .. has so much room and everyone fits and no fighting … thanks again | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Brandi Tates
| Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Neil Azucena
Mustapha was great and recommend highly, he was quick and worked diligently with high regard to customer service! | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ David Helfen
| Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Nelson Fernandez
Christie (Service Department) was excellent!!! I highly recommend her!! She took care of my Rubicon’s recalls, and kept me updated from the day I dropped it off until the day I picked it up. I have to add that my car was washed and cleaned when I picked it up, which added another star ?? # 6 for Christie. 07/16/24 Another great ser | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ LD Hill
Drop the car off 8/2 received the car back 9/22. After a month I decide to call and ask what’s going on and it’s many excuses. $1800 and 6 weeks later im told the car needs another service to fix the actually first problem. Classic Dealership spoon feeding. I can to get it resolved and I’m told I signed for the car and it’s not there | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Destiny Partlow
If you’d asked me to rate back in May of this year i would’ve given a 10/5 stars because of the experience i had turning in my lease and buying a new vehicle. Flash forward to today, and my review is a 1 and that’s only because of the service provided by Gustabo. And Angela, i will give her all of the credit too. After being lied to | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Shannon Grant
Great experience with a difficult issue. Ridge was great at keeping me updated and explaining everything! | Read Full Review
9/18/2024 12:00:00 AM | Google
★★★★★ Tula722
Mustapha was the best used car salesman I’ve ever met. Made sure I was getting what I wanted, worked with finance to get me the best deal, and I went in to buy one car and I left with a better one. He’s very agreeable. He’s very knowledgeable and friendly and it was a joy to buy a car through him today | Read Full Review
9/18/2024 12:00:00 AM | DealerRater
★★★★★ ATL21
| Read Full Review
9/17/2024 12:00:00 AM | Google
★★★★★ Preston Everhart
Great service expert analysis performed on my vehicle staff was top notch night recommend Dulles Jeep service department agents Christi and Diana are the best employees they get job done right and on time | Read Full Review
9/17/2024 12:00:00 AM | Google
★★★★★ Christopher Gordy
Great experience. Everybody was cool and it made our large purchase a pleasant experience. Shout out to Sajed for his exceptional customer service. | Read Full Review
9/15/2024 12:00:00 AM | Google
★★★★★ Brian Rosenbaum
I had a number of issues with my wagoneer and Ridge the whole service team was fantastic. They were communicative, organized and helpful. Highly recommend. | Read Full Review
9/15/2024 12:00:00 AM | Google
★★★★★ Ryan Yelinek
I didn’t buy my truck from this dealer but have been taking it here for service in recent years since moving. They have always done a good job and when work is needed they never pressure you to do anything and just give you options. Currently I am working with them on a case with Ram Cares and have high hopes I will get a positive re | Read Full Review
9/15/2024 12:00:00 AM | Google
★★★★★ Ninoscka Merino Navarro
Segura, confiable y eficiente. Muy contenta y agradecida | Read Full Review
9/15/2024 12:00:00 AM | Google
★★★★★ Kim
Ridge is excellent at communicating and getting the work completed in a timely manner. | Read Full Review
9/15/2024 12:00:00 AM | Google
★★★★★ Alisen Sullivan
Curtis was fantastic! I dropped my vehicle off after hours and Curtis promptly got in touch with me the next morning after running diagnostics and told me what was wrong with my vehicle and it fixed the same day. | Read Full Review
9/13/2024 12:00:00 AM | Google
★★★★★ Bob Shull
My Jeep was shaking in the front end when I would start driving and then at 55 mph. They diagnosed the problem and repaired it and got me back on the road. They communicated well, were responsive to my questions, and worked with my warranty repairs. I recommend them and their team. | Read Full Review
9/12/2024 12:00:00 AM | Google
★★★★★ Jeff Price
Service department was the shit ?? ?? . Was kept in the loop the whole time my truck was in the shop . Saved me as much money as they could . I'd take my stuff back to them in a heart beat . | Read Full Review
9/12/2024 12:00:00 AM | Google
★★★★★ Diana Eberenz
| Read Full Review
9/12/2024 12:00:00 AM | Google
★★★★★ John MacDonald
Great place for service on your vehicle. | Read Full Review
9/10/2024 12:00:00 AM | Google
★★★★★ Timothy Prange
Always helpful | Read Full Review
9/10/2024 12:00:00 AM | Google
★★★★★ Dick Eagan
Have used many different Jeep dealers service departments over the 40 yrs of being a Jeep owner and Mandy and the whole service team at Dulles Jeep in Leesburg are the Best! Thanks you! | Read Full Review
9/9/2024 12:00:00 AM | Google
★★★★★ Jason Thomas
My experience at Dulles Jeep was great. I usually hate going into dealerships but the experience I had at Dulles Jeep makes me want to go back the next time I buy a car. | Read Full Review
9/9/2024 12:00:00 AM | Google
★★★★★ Joseph Smith
We got our check reimbursed with Emily and Esteban good people | Read Full Review
9/6/2024 12:00:00 AM | Google
★★★★★ Regina Lewis
Make sure you deal with ONE not MULTIPLE service providers or you’ll be there all day. | Read Full Review
9/6/2024 12:00:00 AM | Google
★★★★★ Shane Conrad
Outstanding service department. Professional, responsive , and reliable! Best service department in the business! | Read Full Review
9/5/2024 12:00:00 AM | Google
★★★★★ Alfred Pollard
| Read Full Review
9/5/2024 12:00:00 AM | Google
★★★★★ Stevie Mix
Ridge, my Service Advisor and the staff at Dulles ChryslerDodge Jeep Ram made my first visit for a state inspection and emissions test a non-stressful and a truly professional experience. I was treated with respect from start to finish - first when making the appointment, then when leaving with the van. I definitely recommend this | Read Full Review
9/5/2024 12:00:00 AM | Google
★★★★★ Bruce R
As usual, best service ever. Well accommodating staff. Have been using Dulles Motorcars for more than 20 years. | Read Full Review
9/5/2024 12:00:00 AM | Google
★★★★★ David Smith
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9/5/2024 12:00:00 AM | Google
★★★★★ Jack OLeary
Although I wasn’t happy waiting 8 hours to get car serviced, my lower score is based on the $65 charge for shop supplies. That is a ripoff in my opinion. | Read Full Review
9/5/2024 12:00:00 AM | Google
★★★★★ Tyler Dorsey
Amazing customer service. Love jeep dodge dealership of leesburg! | Read Full Review
9/3/2024 12:00:00 AM | Google
★★★★★ Patty Craley
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9/3/2024 12:00:00 AM | Google
★★★★★ John Martin
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9/3/2024 12:00:00 AM | Google
★★★★★ ezekiel fuentes
Super bad costumer service, called several times to talk to finance manager about a refund for a service i did NOT get! Never got a call back after several calls I made. | Read Full Review
9/3/2024 12:00:00 AM | Google
★★★★★ Kendra H
I admit that we almost walked away. We knew what we wanted but the first guy we spoke with was not helpful. Then Zach W came up to us and we asked him our questions. The trim levels and options on the Grand Cherokee are not simple. But Zach knew his products and was so so helpful. He’s a great salesman because he’s not salesman-ish. | Read Full Review
9/2/2024 12:00:00 AM | Google
★★★★★ Alex Levay
Christina Costello is a great service representative! Give her a raise. | Read Full Review
9/2/2024 12:00:00 AM | Google
★★★★★ Murat Hp
Dulles Chrysler Dodge Jeep used car dealership sent me an automated message via SMS confirming a vehicle price...and when I went there, they increased it by $3000.00. Terrible marketing approach. I would think twice before getting a used car from here... | Read Full Review
9/2/2024 12:00:00 AM | Google
★★★★★ J C Wilson
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9/1/2024 12:00:00 AM | Google
★★★★★ Geoff Clingman
Faster than suggested, cleaned outside of car - sure, I'd recommend. | Read Full Review
9/1/2024 12:00:00 AM | Google
★★★★★ Tita Simon
| Read Full Review
9/1/2024 12:00:00 AM | Google
★★★★★ K Cross
Read all the other reviews BUYER BEWARE. Choose another dealership to buy or service your vehicle. Customer service is horrendous at best. If they just put half the effort and work that they put into deceiving and avoiding their customers it may actually be a decent dealership. Recently purchased a vehicle would not recommend them to | Read Full Review
8/31/2024 12:00:00 AM | DealerRater
★★★★★ Sean Gallagher
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8/30/2024 12:00:00 AM | Google
★★★★★ Jennifer Keane
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8/30/2024 12:00:00 AM | Google
★★★★★ Abdullah Amin
Top the bottom, from beginning to end, I couldn’t be more impressed or happy with my car-buying experience. Deke, Adam, and Ali exceeded all expectations and worked with me to get me in the car I’ve always wanted. Sending all my friends and family here from now on! | Read Full Review
8/30/2024 12:00:00 AM | Google
★★★★★ Keith Cross
Read all the other reviews BUYER BEWARE. Choose another dealership to buy or service your vehicle. Customer service is horrendous at best. If they just put half the effort and work that they put into deceiving and avoiding their customers it may actually be a decent dealership. Recently purchased a vehicle would not recommend the | Read Full Review
8/30/2024 12:00:00 AM | Google
★★★★★ Tom Hoyler
Ridge and Britney were awesome to deal with. Delivering exceptional customer service is obviously a point of emphasis in this service dept. | Read Full Review
8/29/2024 12:00:00 AM | Google
★★★★★ Daniel Scott
| Read Full Review
8/29/2024 12:00:00 AM | Google
★★★★★ Agustin Caballero
Roman was helpful with making my experience a quick and hassle free experience. | Read Full Review
8/28/2024 12:00:00 AM | Google
★★★★★ Steven Owens
Got the work done quickly, after an appointment that was also quickly set up. An extra service that wasn’t requested was performed, but was adjusted rapidly at check out without any issue. Overall, very pleased. | Read Full Review
8/28/2024 12:00:00 AM | Google
★★★★★ Joe Wojtowicz
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8/28/2024 12:00:00 AM | Google
★★★★★ Patrick Ferraro
Excellent annual service today on my 2021 Jeep Gladiator - Rubicon. All staff were very professional and the showroom and waiting areas were spotless. Service Dept staff was particularly on their game today. Kudos | Read Full Review
8/28/2024 12:00:00 AM | Google
★★★★★ Louis LoBue
I’ve been given the run around. This place makes Koons Ford look like a model 5 star dealership. There is no helping what the sales side did to me when they sold me a science project instead of a car. No one can help I seems. ~Lou | Read Full Review
8/28/2024 12:00:00 AM | Google
★★★★★ juliet ninsiima
Good customer care! | Read Full Review
8/27/2024 12:00:00 AM | Google
★★★★★ Cathy Degi
I love this dealership! I am on car # 4 or 5. Service has been great. My 21 Pacifica had a ghost somewhere causing the engine light to cycle on and off for at least the last year with no discernable pattern. Mandy, my service advisor, arranged for a loaner (due to my warranty) for a few days so they could diagnose it. She kept me | Read Full Review
8/27/2024 12:00:00 AM | Google
★★★★★ Leigh Devoe
I had a wonderful experience buying my new jeep at Dulles Jeep. Mustapha was patient with me and what I wanted and the team gave me the best trade in deal on my car. I was really impressed! | Read Full Review
8/26/2024 12:00:00 AM | Google
★★★★★ Sue Mckeown
| Read Full Review
8/26/2024 12:00:00 AM | Google
★★★★★ Ashley Senkowski
| Read Full Review
8/26/2024 12:00:00 AM | Google
★★★★★ Richard Ellis
I can’t say enough good things about the service team! They went above and beyond standard expectations to reach levels of expertise and professionalism rarely seen in any industry these days. My Grand Cherokee arguably, had very unique issues which others attempted, but were unable to properly diagnose and repair. My tech was Logan, | Read Full Review
8/25/2024 12:00:00 AM | Google
★★★★★ Karl Vantine
Ridge was a fantastic help resolving problems with a Jeep I’d just purchased. He dealt tirelessly with the warranty company and handled all the details to get multiple issues resolved. Couldn’t have asked for better help, Ridge is a star! | Read Full Review
8/23/2024 12:00:00 AM | Google
★★★★★ Hanley Staley
Scammers. Created imagined issues with my car and tried to get me to pay 1,300 in parts and service. Gaslit me to my face that my tail light was out. Do not go here. | Read Full Review
8/23/2024 12:00:00 AM | Google
★★★★★ Vince Williams
| Read Full Review
8/22/2024 12:00:00 AM | Google
★★★★★ David Ma
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8/22/2024 12:00:00 AM | Google
★★★★★ Erin Harney
Love the service I receive when coming with my jeep. | Read Full Review
8/21/2024 12:00:00 AM | Google
★★★★★ TC Jones IV
Excellent people, excellent service. Everything was completed as requested. Future service needs were noted, just as I wanted. | Read Full Review
8/21/2024 12:00:00 AM | Google
★★★★★ Urvashi Singhn
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8/21/2024 12:00:00 AM | Google
★★★★★ j s
| Read Full Review
8/21/2024 12:00:00 AM | Google
★★★★★ Laura Ritchie
| Read Full Review
8/21/2024 12:00:00 AM | Google
★★★★★ Melissa M
Great service on my car and the technician was knowledgeable, friendly, and performed great work! | Read Full Review
8/21/2024 12:00:00 AM | Google
★★★★★ Darlene Fulwood
| Read Full Review
8/21/2024 12:00:00 AM | Google
★★★★★ Natalie Mucciaro
Beware of Dulles Motor Cars We recently had a terrible experience trying to buy a minivan from Dulles Motor Cars. A week after the negotiations and a $2000 deposit, we were blindsided by a last-minute price increase. The finance manager (Ali Sajjad) claimed their sales manager (Abtin Vaziri) made a "mistake" and the only way they wo | Read Full Review
8/21/2024 12:00:00 AM | Google
★★★★★ Nell Kushlak
Timely, trustworthy, reliable for service. Also bought my vehicle here and had a positive experience. | Read Full Review
8/19/2024 12:00:00 AM | Google
★★★★★ Edward Parks
| Read Full Review
8/19/2024 12:00:00 AM | Google
★★★★★ Edgar Hatrick
As always, the service received was excellent. All of the folks in the service department are polite and welcoming. It’s a pleasure to count on them for my car service. | Read Full Review
8/19/2024 12:00:00 AM | Google
★★★★★ Matthew Czarnecki
We have been doing business with Dulles for many years. Fair prices on the vehicles and consistently good service. | Read Full Review
8/19/2024 12:00:00 AM | Google
★★★★★ Owen Palmiotti
Had a lovely experience. Very excited for my new Jeep! Thanks again. | Read Full Review
8/17/2024 12:00:00 AM | Google
★★★★★ Mike W
As always a great experience. Great staff and Cole was fantastic! | Read Full Review
8/17/2024 12:00:00 AM | Google
★★★★★ Michael Peters
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8/17/2024 12:00:00 AM | Google
★★★★★ Lewis-kent HAWKINS
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8/17/2024 12:00:00 AM | Google
★★★★★ Stefanie
| Read Full Review
8/16/2024 12:00:00 AM | Google
★★★★★ luciano Júnior
Their attention to detail was impeccable, their speed and reliability unmatched. They kept me informed every step of the way, and for that, I am truly grateful for their exceptional service and the outstanding work they delivered. | Read Full Review
8/16/2024 12:00:00 AM | Google
★★★★★ Darius Saeidi
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8/16/2024 12:00:00 AM | Google
★★★★★ Josh Brumbaugh
Great purchasing experience! Angel was an absolute pleasure to work with! I’ve never had a sales professional be so respectful, responsive and attentive. He was quick to respond over text and email without delay and ensured everything I asked for was completed promptly! The entire staff at Dulles Motorcars CDJR were absolute professi | Read Full Review
8/14/2024 12:00:00 AM | Google
★★★★★ Krystal
Great service every time ! | Read Full Review
8/14/2024 12:00:00 AM | Google
★★★★★ Zach Widic
| Read Full Review
8/14/2024 12:00:00 AM | Google
★★★★★ Donna Knutson
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8/14/2024 12:00:00 AM | Google
★★★★★ Milton Koerner
Fast polite service. | Read Full Review
8/14/2024 12:00:00 AM | Google
★★★★★ Navarous Mayhew
My review might still have been good for the overall service but I’m giving 5 stars in particular for Christine who addressed my issues with understanding and ultimately made me feel appreciated and deserving of the service I was given. Thank you | Read Full Review
8/13/2024 12:00:00 AM | Google
★★★★★ Brad Colvin
| Read Full Review
8/13/2024 12:00:00 AM | Google
★★★★★ Tekla Colon
Brian was great! | Read Full Review
8/12/2024 12:00:00 AM | Google
★★★★★ Christian Franco
| Read Full Review
8/10/2024 12:00:00 AM | Google
★★★★★ Jason Phillips
Regular maintenance and 2 safety recalls taken care of in under two hours! | Read Full Review
8/9/2024 12:00:00 AM | Google
★★★★★ R
My wife took our car in for an oil change and they “recommended” over $1k of extra items that are not part of the recommended maintenance. They try to take advantage of women. | Read Full Review
8/9/2024 12:00:00 AM | Google
★★★★★ Sergio Miranda
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8/8/2024 12:00:00 AM | Google
★★★★★ Becky Summers
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8/8/2024 12:00:00 AM | Google
★★★★★ Hank Schupp
Quick and easy yearly inspection. Excellent service as always. | Read Full Review
8/8/2024 12:00:00 AM | Google
★★★★★ Rebecca Drucker
My family has bought 3 cars at this dealership in the last year. We shop around and always end up back here. The salesmen (like Dennis) are kind and go out of their way to make the process easy. The selection is great and the service team is also fabulous. HIGHLY RECOMMEND. | Read Full Review
8/8/2024 12:00:00 AM | Google
★★★★★ Chad Ashley
Everything was completed as discussed and on time. Easy transaction. Thank you! | Read Full Review
8/8/2024 12:00:00 AM | Google
★★★★★ Jodie Edmiston
I am from out of state, so when my car was having issues I was a little worried about taking it down here. I had an amazing experience and great customer service! I also want to say I mainly delt with Christina and she was amazing! | Read Full Review
8/8/2024 12:00:00 AM | Google
★★★★★ Roy Downey
Great Experience ! Recommended ???? | Read Full Review
8/5/2024 12:00:00 AM | Google
★★★★★ Brian Dean
Had an emergency key replacement before vacation. Richard was able get me in and key placed within hour. Appreciate the urgency | Read Full Review
8/5/2024 12:00:00 AM | Google
★★★★★ christine bell
Went to a certified Jeep dealership looking for a used Jeep and thought that I would be in good hands.... I was WRONG. Was told that the internet price was only valid with a trade in and financing through the dealership (not explained online). Pointed out oil splatter under the vehicle, only to be told that "it's not a Jeep if it doe | Read Full Review
8/5/2024 12:00:00 AM | Google
★★★★★ Milica Mijacic
SCAM ALERT - AVOID THIS DEALERSHIP This is the worst dealership I have ever encountered. They are a group of scammers and thieves. I visited this location on Saturday, August 3rd, to check out a Hyundai Tucson they had for sale. Cody, the salesperson showing us the car, was very nice, but everything went downhill when the manager an | Read Full Review
8/5/2024 12:00:00 AM | Google
★★★★★ Laurie Langdon
I took my Chrysler Pacifica in for a routine oil change and a tire rotation. I told the service agent I would be waiting while the car was serviced. He let me know it would be about a hour and a half to one hour and 45 min. They did complete the job in just under 2 hours. I paid the bill and had no complaints. Once I was home, m | Read Full Review
8/4/2024 12:00:00 AM | Google
★★★★★ Chip Daniels
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8/3/2024 12:00:00 AM | Google
★★★★★ Melissa O'Hara
From start to finish the service desk was unhelpful and really couldn’t care about what car troubles I was having. Do not go here. | Read Full Review
8/3/2024 12:00:00 AM | Google
★★★★★ Natalia Banks
| Read Full Review
8/2/2024 12:00:00 AM | Google
★★★★★ Josh Thiel
Super nice staff | Read Full Review
8/2/2024 12:00:00 AM | Google
★★★★★ Anthony Freeman
Always the Best experience I have great people like Ms Diana and Mandy Christie and the whole service DEPARTMENT IS OUTSTANDING!! | Read Full Review
8/1/2024 12:00:00 AM | Google
★★★★★ Bill Greene
Good service ! | Read Full Review
8/1/2024 12:00:00 AM | Google
★★★★★ randall blair
Great as always | Read Full Review
7/31/2024 12:00:00 AM | Google
★★★★★ Megan Bland
Great experience!! Cody was super easy to work with. 10/10 would recommend him and this dealership! | Read Full Review
7/31/2024 12:00:00 AM | Google
★★★★★ Pietter L
Bought 2024 Jeep wrangler. Very good customer service, friendly and talked to me with smiles and treated me like a family. Follow-up with me with whatever left that needed to be done. Highly recommend, will consider this for the first dealer for future buy. | Read Full Review
7/31/2024 12:00:00 AM | Google
★★★★★ Bryan Garrett
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7/31/2024 12:00:00 AM | Google
★★★★★ Jesse Morrell
Ridge is the best service advisor in the business. Won’t take my vehicle anywhere else | Read Full Review
7/31/2024 12:00:00 AM | Google
★★★★★ William Hombach
| Read Full Review
7/31/2024 12:00:00 AM | Google
★★★★★ Melinda P Snare
Most of the service was good and the staff friendly and helpful. However, when I went to pick up my vehicle from the service dept they kept me waiting with 4 young kids in 100 degree heat. When I stuck my head into the (heavily air conditioned) service bay to see what the delay was, the service technician was standing several feet aw | Read Full Review
7/31/2024 12:00:00 AM | Google
★★★★★ David LaTour
Professional and knowledgeable…and got me in the same day for the state inspection. | Read Full Review
7/30/2024 12:00:00 AM | Google
★★★★★ Jessica Oplak Lubore
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7/30/2024 12:00:00 AM | Google
★★★★★ Obi Nwanneka
| Read Full Review
7/28/2024 12:00:00 AM | Google
★★★★★ Scott Burke
All work completed in less than the expected time, which was awesome. | Read Full Review
7/28/2024 12:00:00 AM | Google
★★★★★ Alexander Petito
Service was excellent!!. | Read Full Review
7/26/2024 12:00:00 AM | Google
★★★★★ Donna Long
| Read Full Review
7/26/2024 12:00:00 AM | Google
★★★★★ Mary Kauffman
Prompt service and wonderful to have a loaner option. My older Jeep needed fairly extensive repairs and the stellar Service Department kept me in the loop and informed of progress. Overall a very positive experience! | Read Full Review
7/26/2024 12:00:00 AM | Google
★★★★★ Sri Lakshman S
Go to place for any service | Read Full Review
7/26/2024 12:00:00 AM | Google
★★★★★ Douglas Nelson
| Read Full Review
7/26/2024 12:00:00 AM | Google
★★★★★ Steve Lewis
Bottom line……I was charged $228.00 to ultimately change the batteries in my key fobs only to get home and discover this did not fix the problem. They wrote in the service paperwork “Issue has been resolved at this time”. The “issue” with this service has just begun. Thieves. I called the service manager but as expected she was not a | Read Full Review
7/26/2024 12:00:00 AM | Google
★★★★★ bluedenimtrip
**Review for Dulles Chrysler Dodge Jeep Ram** ????? I recently purchased my fourth and final car from Dulles Chrysler Dodge Jeep Ram, and unfortunately, my experience was far from satisfactory. I should have known better after my previous encounters with this dealership. My most recent issue began when I placed a deposit on a Jeep Wr | Read Full Review
7/26/2024 12:00:00 AM | DealerRater
★★★★★ Ashleigh Smith
My service guy Ridge always looks out and make sure I am good | Read Full Review
7/25/2024 12:00:00 AM | Google
★★★★★ Scott Stephenson
Excellent custoner service! | Read Full Review
7/25/2024 12:00:00 AM | Google
★★★★★ bryan schnetter
From sayed the sales person to everyone i worked with they were kind, courteous, and not pushy. They were great at explaining things and letting me come to my own decisions. I would recommend 10/10 for price and friendliness. Lots of smiles and helpfulness from every member of the staff and the sales team. | Read Full Review
7/25/2024 12:00:00 AM | Google
★★★★★ Steve Glancey
The service at Dulles is always done right. The scheduling is super easy. The front desk and techs are very friendly and professional and keep me well informed thru the whole process | Read Full Review
7/25/2024 12:00:00 AM | Google
★★★★★ Lori Miller
**Review for Dulles Chrysler Dodge Jeep Ram** ????? I recently purchased my fourth and final car from Dulles Chrysler Dodge Jeep Ram, and unfortunately, my experience was far from satisfactory. I should have known better after my previous encounters with this dealership. My most recent issue began when I placed a deposit on a Jeep | Read Full Review
7/25/2024 12:00:00 AM | Google
★★★★★ Bruce Beall
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7/24/2024 12:00:00 AM | Google
★★★★★ Elaine Johnson
Staff are always friendly. Great job on the throttle cleaning. Car is definitely improved and more peppy. | Read Full Review
7/24/2024 12:00:00 AM | Google
★★★★★ Pat Russart
Good people just when we had to wait on information no one came by to update us or or was like they forgot about us | Read Full Review
7/24/2024 12:00:00 AM | Google
★★★★★ Emily Mayhew
I had a great buying experience at Dulles Motorcars. Zach was ready with my Pacifica and made sure that I got a fair price for the van and trade. My finance manager was ready with my paperwork in record time and both made sure I was out the door before heavy Friday afternoon traffic. The whole process took 4 hours, even with a lunch | Read Full Review
7/23/2024 12:00:00 AM | Google
★★★★★ Aberdeen Sky
Awesome experience! Angel was very patient and knowledgeable about the options available. It was a great decision purchasing our new family car from here! | Read Full Review
7/23/2024 12:00:00 AM | Google
★★★★★ Max DeLeon
I was interested in buying a used vehicle after stating several times to Sayed that I do not want a loan. I want to buy the car out right, no loan needed. he ran my credit anyways and said it is an automatic thing. The listed price was different then what I was getting offered. Talked to Sayed and he did not understand that i did not | Read Full Review
7/23/2024 12:00:00 AM | Google
★★★★★ Cornwall LLC
Excellent service on my 2023 Mobility Modified Pacifica. Knowledgeable service supervisor was able to answer all questions and provided timely and thorough descriptions of work proposed and performed. Will be back again | Read Full Review
7/22/2024 12:00:00 AM | Google
★★★★★ Good Guy
Professional and courteous | Read Full Review
7/22/2024 12:00:00 AM | Google
★★★★★ D Edward Greene
I comeback because of the high quality service, honest transparent feedback (what I should get serviced now and what can wait) and willingness to work with me. I left another dealership/service provider and came here because of the high quality service and integrity of management. | Read Full Review
7/22/2024 12:00:00 AM | Google
★★★★★ Rob Heckman
We were shopping for a used car for our daughter and the car selection was great, but the customer service and sales process was the worst. The manager would not negotiate on price and didn’t even bother talking to us. Bait and switch on financing and trade in savings. They told us the price included those discounts. It di | Read Full Review
7/20/2024 12:00:00 AM | Google
★★★★★ John Nathman
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7/19/2024 12:00:00 AM | Google
★★★★★ Richard Cieri
The Service Dept. quickly and cost effectively addressed my throttle control issue as well as identified a leaking timing chain cover (again) that was repaired under warranty. Glad to see they stand behind their work without any hassles or issues. Will continue to use them for work needed repairs on my Jeep. | Read Full Review
7/19/2024 12:00:00 AM | Google
★★★★★ Mitchell Kassoff
| Read Full Review
7/18/2024 12:00:00 AM | Google
★★★★★ Mike Brown
Fantastic service. I appreciate the great work Jeep does for me | Read Full Review
7/16/2024 12:00:00 AM | Google
★★★★★ Matt Jackson
Dulles Chrysler took care of me. They ensured my Jeep was fixed under the current warranties, while ensuring my rental was reserved and aligned with the value of my Jeep being fixed. Flexible and communicative on progressions. Great Team over there in the Services Office. | Read Full Review
7/16/2024 12:00:00 AM | Google
★★★★★ Charles Coulter
A great experience. They were efficient and friendly and completed the work in a timely manner. | Read Full Review
7/16/2024 12:00:00 AM | Google
★★★★★ Alper Sakarya
| Read Full Review
7/16/2024 12:00:00 AM | Google
★★★★★ Katie Metras
Went above and beyond to find a wire problem that was creating several service lights at the same time. Drove the Jeep many times to confirm problem was fixed ended up finding two separate wire problems. Mandy was very friendly and helpful. Communication great. Love Leesburg Jeep service. | Read Full Review
7/15/2024 12:00:00 AM | Google
★★★★★ Brittany Simmons
I put $1,000 down to hold a new vehicle and was told I could come pick it up on a Friday. Tuesday when the sales person that helped me was off a manager sold the vehicle I had on hold without contacting my sales person or me. I had a confirmation of payment and a picture of the vehicle with a hold sign in it yet they still sold the v | Read Full Review
7/15/2024 12:00:00 AM | Google
★★★★★ Kensley Benjamin
Amazing dealership that helped me purchase my dream car. Mustapha and the management were very accommodating as well to my busy schedule and situation. Made buying my first car super easy and stress-free! | Read Full Review
7/13/2024 12:00:00 AM | Google
★★★★★ Krista Lissak
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7/13/2024 12:00:00 AM | Google
★★★★★ Robert Gallagher
Transparent with pricing, no games played, and effort put into quality care and customer building. 10/10 recommend to any new customoers thinking about coming to purchase a vehicle or for service. | Read Full Review
7/13/2024 12:00:00 AM | Google
★★★★★ Krissy Huller
Awesome service department! Willing to help in any capacity possible! They are super friendly! | Read Full Review
7/12/2024 12:00:00 AM | Google
★★★★★ George Cherry Jr.
| Read Full Review
7/12/2024 12:00:00 AM | Google
★★★★★ Jon Ragan
Brittany in the service/warranty department was amazing to work with!! She went the extra mile to make sure me and my Jeep were taken care of. I highly recommend!! | Read Full Review
7/12/2024 12:00:00 AM | Google
★★★★★ Robert Bazzacco
| Read Full Review
7/12/2024 12:00:00 AM | Google
★★★★★ Chief
Service appears to be adequate, however, my Military Discount was NOT applied to my bill... | Read Full Review
7/12/2024 12:00:00 AM | Google
★★★★★ Alex Bonilla
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7/10/2024 12:00:00 AM | Google
★★★★★ Narjes Anwari
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7/10/2024 12:00:00 AM | Google
★★★★★ Fernando Al
Excellent customer service. | Read Full Review
7/10/2024 12:00:00 AM | Google
★★★★★ Joe Keifer
I was able to get in on an emergency basis for an issue of my own doing. They promptly repaid the fault at no cost to me! Dulles Chrysler Jeep service continues to impress me with their responsiveness and concern for the customer! Best of the best in my humble opinion and I highly recommend them if you ever need service! | Read Full Review
7/8/2024 12:00:00 AM | Google
★★★★★ Kimberly Amori
Love this dealership. Great service, super friendly and helpful, and reasonably priced. Thanks! | Read Full Review
7/8/2024 12:00:00 AM | Google
★★★★★ Ginger Hudson
Ridge Bennett did a good job getting us the quote and job done. | Read Full Review
7/8/2024 12:00:00 AM | Google
★★★★★ Jeff Buckmaster
Did everything online. Very easy process. Great sales reps .I'm in a different state and they're going to deliver the car at no extra cost thanks | Read Full Review
7/8/2024 12:00:00 AM | Google
★★★★★ Pamela C. Nation
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7/7/2024 12:00:00 AM | Google
★★★★★ Dennis Allen Wenner
Britney Rutherford and Rich at Dulles Motors provided excellent service during my visit to the dealership last week and she/they have worked with me over the last week to ensure excellent customer service and addressed all of my concerns regarding my truck !!! First Class Service - 5 Stars across the board !!!! | Read Full Review
7/7/2024 12:00:00 AM | Google
★★★★★ Sixto Gamez
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7/5/2024 12:00:00 AM | Google
★★★★★ julio rauda
Muy buen servicio puntual y rápido y profesional satisfecho | Read Full Review
7/5/2024 12:00:00 AM | Google
★★★★★ Mary Maddox
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7/5/2024 12:00:00 AM | Google
★★★★★ Shahrouz Amirshahi
Fast service but not so accurate hopefully I will have a video to show and the issues will be resolved | Read Full Review
7/4/2024 12:00:00 AM | Google
★★★★★ Roy Seidmeyer
Great service and really atop everything. | Read Full Review
7/2/2024 12:00:00 AM | Google
★★★★★ Shelly Mills
Pleasant and courteous experience with everyone and every process. Highly recommend! | Read Full Review
7/2/2024 12:00:00 AM | Google
★★★★★ Larry Caruthers
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7/2/2024 12:00:00 AM | Google
★★★★★ Barbara Hayley
Loved my salesman, MO, he really helped me, I purchased a 2 yr old Porsche site unseen. Hee took videos, callee me back immediately & gave me 1st class service. Thanks MO the car is all you said it was. I love it | Read Full Review
7/2/2024 12:00:00 AM | Google
★★★★★ Guy Littleton
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7/2/2024 12:00:00 AM | Google
★★★★★ Eric Thomas
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7/1/2024 12:00:00 AM | Google
★★★★★ stephan winkler
Outstanding customer service and never had any problems or issues. One of the best dealerships I’ve ever dealt with, and will continue to have them service my vehicles. | Read Full Review
6/30/2024 12:00:00 AM | Google
★★★★★ Carol MacHorton
Dulles Motor Cars honored their internet price, as advertised, for my new Jeep Compass. When I arrived to test drive it, they were very friendly and helpful. My sales professional Khaled Y. was super helpful and managed the sale perfectly. I am very pleased with Dulles Motor Cars. It is a modern and clean facility right in Leesburg o | Read Full Review
6/30/2024 12:00:00 AM | Google
★★★★★ John & Carol Sapienza
Good experience at Dulles Motorcars. Mustapha was a very conscientious salesman and Hasan in finance was a great help. Will do business again. | Read Full Review
6/30/2024 12:00:00 AM | Google
★★★★★ Kevin Alexander
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6/30/2024 12:00:00 AM | Google
★★★★★ Ewana Grant
Awesome experience!!!! Very professional and NOT stressful at all. Highly recommended. | Read Full Review
6/30/2024 12:00:00 AM | Google
★★★★★ Jason Coulombe
Another great service!! | Read Full Review
6/29/2024 12:00:00 AM | Google
★★★★★ Jeff Buckmaster
Did everything online. Very easy process. Great sales reps .I'm in a state and they're going to deliver the car at no extra cost thanks | Read Full Review
6/29/2024 12:00:00 AM | Google
★★★★★ David S
I drove from Pennsylvania to purchase a vehicle I saw advertised online. Most all paperwork and payments where done electronically which went seamlessly. Saving me valuable time as I have a disabled son that I can't be away from for long. The entire TEAM from my salesman to the finance manager where top notch. I even received a secon | Read Full Review
6/29/2024 12:00:00 AM | Google
★★★★★ Jeremy Shughart
| Read Full Review
6/27/2024 12:00:00 AM | Google
★★★★★ Grant B
I have purchased two vehicles from this dealership and both experiences have been pleasent. I have all of my service completed at this location and the staff is always great to deal with. | Read Full Review
6/27/2024 12:00:00 AM | Google
★★★★★ Lin Speaks
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6/27/2024 12:00:00 AM | Google
★★★★★ Christina Burns
Ridge and the service team always take excellent care of my vehicle's needs. | Read Full Review
6/26/2024 12:00:00 AM | Google
★★★★★ Mohamed Sharaf
The experience today is as great as usually. Danny helped me out in service and the entire process was smooth and quick. I bought my car from Moe Saleh and my family and I always come to see him for a car. We bought three cars from him. Go see these guys | Read Full Review
6/26/2024 12:00:00 AM | Google
★★★★★ Jennifer Mann
Ridge was really nice and helped me get in touch with Chrysler who has agreed to cover the repairs! | Read Full Review
6/26/2024 12:00:00 AM | Google
★★★★★ Alan Siek
Dulles Jeep Service is as good as it gets! | Read Full Review
6/24/2024 12:00:00 AM | Google
★★★★★ Kevin Biggers
Quick, through service done right! | Read Full Review
6/24/2024 12:00:00 AM | Google
★★★★★ Areti Gourzis
| Read Full Review
6/23/2024 12:00:00 AM | Google
★★★★★ Robert K
My service advisor, Mandy, was fantastic! I had a low tire on my 2025 Ram 1500 Rebel and brought it in without an appointment. She had it repaired and me out the door in no time. I recommend Mandy and the Dulles Chrysler Jeep Ram team to anyone to service and maintain their vehicles! | Read Full Review
6/23/2024 12:00:00 AM | Google
★★★★★ Roger Gregory
Fast efficient service. Comfortable waiting area. | Read Full Review
6/23/2024 12:00:00 AM | Google
★★★★★ Alan Wilson
As a longtime Grand Cherokee owner, I’ve had many Jeep dealership experiences, and Dulles CDJR is among the best I’ve ever had. Ridge B. is an outstanding service advisor and top on the list of reasons I continue to service my vehicle at Dulles. | Read Full Review
6/21/2024 12:00:00 AM | Google
★★★★★ emily marchetti
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6/21/2024 12:00:00 AM | Google
★★★★★ Michael Kibble
Amazing service, fast and friendly. | Read Full Review
6/21/2024 12:00:00 AM | Google
★★★★★ bravell douglas
Good customer service | Read Full Review
6/20/2024 12:00:00 AM | Google
★★★★★ Dillon Franks
They go above and beyond when servicing your vehicle. I've unfortunately come in for repairs a few times and have always been taken care of. The car buying process was smooth too. | Read Full Review
6/19/2024 12:00:00 AM | Google
★★★★★ Victor Walton
Always professional.,detailed and friendly | Read Full Review
6/19/2024 12:00:00 AM | Google
★★★★★ david pine
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6/19/2024 12:00:00 AM | Google
★★★★★ John Martinich
Great communication. Always have good time estimates on when work will be done. | Read Full Review
6/17/2024 12:00:00 AM | Google
★★★★★ Dawn
The service advisors were very nice and thorough | Read Full Review
6/17/2024 12:00:00 AM | Google
★★★★★ Daniel Poland
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6/16/2024 12:00:00 AM | Google
★★★★★ Steve Lenox
Friendly, helpful, and fair. | Read Full Review
6/16/2024 12:00:00 AM | Google
★★★★★ Joe Granata
Another great experience having my car serviced at Dulles CDJR. Highly recommend this place for all your car needs. | Read Full Review
6/15/2024 12:00:00 AM | Google
★★★★★ Stephen D
Easy deal and love the Jeep | Read Full Review
6/15/2024 12:00:00 AM | Google
★★★★★ Pete Amstutz
This is a great dealership for sales and the service department is fantastic. Mustapha, in sales, was easy to work with and took time to walk me through options. He was patient and never pressured to make a deal. I hope to work with him again for future business. | Read Full Review
6/15/2024 12:00:00 AM | Google
★★★★★ Patrick Hately
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6/15/2024 12:00:00 AM | Google
★★★★★ Daniel CANDELARIA
Great customer service!!! Period. | Read Full Review
6/13/2024 12:00:00 AM | Google
★★★★★ Mark Nocente
Awesome staff, awesome service, these guys are the best. | Read Full Review
6/13/2024 12:00:00 AM | Google
★★★★★ John Shourds
Great service and Ridge was fantastic and very knowledgeable | Read Full Review
6/13/2024 12:00:00 AM | Google
★★★★★ Faiz Kasim
Great service , they did recall for my 14 Chrysler 200 they were professional and they did the job very fast, thank you Mandy so much and thank you for the technician who did the work | Read Full Review
6/13/2024 12:00:00 AM | Google
★★★★★ Sukesh Kohli
Customer service quality has deteriorated over the time. | Read Full Review
6/13/2024 12:00:00 AM | Google
★★★★★ Jonah Ringeisen
Definitely do not use this dealer. Nothing but issues there. I have already spoken to the manager who was very rude. | Read Full Review
6/13/2024 12:00:00 AM | Google
★★★★★ Ana Margarita Rodriguez
En realidad recomiendo mucho este Diller , el personal que ahí trabaja es muy profesional y amable , siempre nos dan un excelente servicio y nos ayudan con lo que necesitamos para poder obtener nuestros carros | Read Full Review
6/12/2024 12:00:00 AM | Google
★★★★★ Dave Carver
Great car buying experience. Sayed is by far the best salesperson I have ever worked and the finance department was lighting quick. Oh and I love my new truck!!! | Read Full Review
6/12/2024 12:00:00 AM | Google
★★★★★ Tim Bonds
Bought this 2024 Dodge Durango SRT about 2.5 weeks ago. It started with an oil leak and spent over 8 days in the garage. I picked it up and not even 24 hours later it is back in the shop needing the shifter serviced. I haven't even made the first payment on it yet. The best way to explain how I feel is very disappointed. I will neve | Read Full Review
6/12/2024 12:00:00 AM | Google
★★★★★ Rick Mix
My daughter's Jeep experienced an issue on a Friday night. Ridge was able to schedule an appointment for Saturday morning and they were able to resolve the problem quickly. | Read Full Review
6/11/2024 12:00:00 AM | Google
★★★★★ Andrew Washington
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6/11/2024 12:00:00 AM | Google
★★★★★ Lowell Webb
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6/10/2024 12:00:00 AM | Google
★★★★★ Ben Ricketts
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6/10/2024 12:00:00 AM | Google
★★★★★ alexander palacio
| Read Full Review
6/8/2024 12:00:00 AM | Google
★★★★★ Hey Beavis
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6/8/2024 12:00:00 AM | Google
★★★★★ Robert Mason
The Support staff is simply the best that I have ever felt with in all the years as a can owner. Keep up the great work team!!! | Read Full Review
6/6/2024 12:00:00 AM | Google
★★★★★ italo guerrero
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6/6/2024 12:00:00 AM | Google
★★★★★ Rick Crowe
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6/6/2024 12:00:00 AM | Google
★★★★★ Tom Russow
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6/6/2024 12:00:00 AM | Google
★★★★★ Tom A
Prices are disgustingly increasing. Mandy is awesome but what they're charging is getting ridiculous. | Read Full Review
6/6/2024 12:00:00 AM | Google
★★★★★ Jonah Ringeisen
Definitely do not use this dealer. Nothing but issues there. | Read Full Review
6/6/2024 12:00:00 AM | Google
★★★★★ Jason Maddens
Been going here for service for years and honestly they keep getting better. This time was the fastest service (routine maintenance, oil change, etc) that I have had. Waiting area is comfortable too, and I can work on my computer while I wait. | Read Full Review
6/5/2024 12:00:00 AM | Google
★★★★★ Jessica Martin
A great deal on a great car. Staff is easy to work with . Very friendly and helpful. | Read Full Review
6/5/2024 12:00:00 AM | Google
★★★★★ Gloria Rodriguez
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6/5/2024 12:00:00 AM | Google
★★★★★ Bob Novotne
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6/5/2024 12:00:00 AM | Google
★★★★★ Al
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6/3/2024 12:00:00 AM | Google
★★★★★ Roy Downey
| Read Full Review
6/3/2024 12:00:00 AM | Google
★★★★★ Gaby Rios
Great communication. Nice and speedy. Not pushy when it came to services that we did not want at the moment but will probably have to come back for. Ridge was great!! | Read Full Review
6/2/2024 12:00:00 AM | Google
★★★★★ Jeannie Cooper
Great service. Excellent communication throughout the process and it was repaired and ready for pickup super quick! Thank you! | Read Full Review
6/2/2024 12:00:00 AM | Google
★★★★★ Emmiline Harrison
Everyone is so nice!!!! They dont force unecessary work on your vehicle! They are quick with there work also! All in all a awesome place!!! | Read Full Review
5/31/2024 12:00:00 AM | Google
★★★★★ Geary Higgins
Did what they said they would do. Got it done when they said it would be done and stayed in touch during the process. | Read Full Review
5/31/2024 12:00:00 AM | Google
★★★★★ Paul Hall
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5/31/2024 12:00:00 AM | Google
★★★★★ Tim Turner
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5/31/2024 12:00:00 AM | Google
★★★★★ Tertius Eksteen
Fast friendly and effective service | Read Full Review
5/31/2024 12:00:00 AM | Google
★★★★★ Gunny Khan
I was able to call in same day and get my Jeep state inspected, oil changed and tires rotated without getting and an appointment for the service. Christy is a rock star. Got me in and out in no time flat. She kept me informed of what was going on and when my Jeep was ready to go. Highly recommend this serve department and staff. They | Read Full Review
5/31/2024 12:00:00 AM | Google
★★★★★ Ken Novacich
Very solid service. Easy check in. Good customer support | Read Full Review
5/31/2024 12:00:00 AM | Google

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