About 495 Chrysler Jeep Dodge, Inc.
495 Chrysler Jeep Dodge, Inc. is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- We Do State Inspections
- Ask About Service Contracts
- Certified Technicians
Call (978) 735-4921 today to schedule your next appointment.
Our technicians at 495 Chrysler Jeep Dodge, Inc. are ready to help you!495 Chrysler Jeep Dodge, Inc. is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call 495 Chrysler Jeep Dodge, Inc. today at (978) 735-4921 to learn more
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★★★★★ Wanda LougeeExcellent customer service. Everyone was extremely nice and my car was ready when they said it would be. | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ Cheyenne NathalieBobby and Shah were amazing. They were extremely helpful and patient throughout the entire process. This is my 3rd Jeep from 495 and I would recommend anyone in the market for a car to do business with them! | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ RICHARD silvioA couple weeks ago I had the pleasure of meeting Sean bouley at the 495 Chrysler Jeep Dodge dealership in Lowell Mass. I can't express deeply enough this young gentleman's work ethic professionalism in his demeanor for his job he is the service advisor which he does his job not only to the best of his ability but 120% every day. I've | Read Full Review4/24/2024 12:00:00 AM | Google
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★★★★★ Tom BradfordAlways go the extra mile to satisfy the customer. No secrets, always upfront and honest, excellent communication, always on time | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ George BernierGreat sales person Bobby Currie. | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ Crzy 25No issues, went in for a Oil Change and tire rotation and was in and out inside of an hour. | Read Full Review4/21/2024 12:00:00 AM | Google
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★★★★★ Chris HancockVery great very professional and talked me through all issues … | Read Full Review4/20/2024 12:00:00 AM | Google
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★★★★★ CqThe advisors are professional and courteous,. My jeep”s issue was serviced in a prompt manner. I would recommend! | Read Full Review4/20/2024 12:00:00 AM | DealerRater
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★★★★★ Linda TrabuccoService department is easy and fair to work with. | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Kimberly LanteriNo problem with sales or service, but the Finance department is dishonest and will trick you into signing for products that they are “throwing in for free”. Then will charge you for them, and the GM will tell you too bad because you signed. Awful awful awful experience. Will never purchase another car again because the finance depart | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Dennis VolpeGreat, customer oriented. Nice experience. | Read Full Review4/17/2024 12:00:00 AM | Google
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★★★★★ Paul VercelliniMy experience was awful! The communication was brutal I had to initiate all cummuncation to get any information. Truck was there for a week, when I voiced my frustration on no info to what was going on with truck I got a response of “you can come pick up truck if I want” which I responded that it itc was towed there! That’s enough of | Read Full Review4/17/2024 12:00:00 AM | Google
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★★★★★ Debra PluchakThe wait was short and quick, everyone was friendly and I’m very satisfied. | Read Full Review4/16/2024 12:00:00 AM | Google
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★★★★★ Xiomara bonillaThanks to the Jeep Services Department for the excellent service they provide us in the area, they are the best, friendly and attentive staff, I always recommend them. | Read Full Review4/14/2024 12:00:00 AM | Google
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★★★★★ ERIC FitzgeraldHelped me out with my daughter's first car by giving me the best price for my trade in and the salesman Bill was a great guy to work with I'll definitely be buying a new truck from them shortly | Read Full Review4/13/2024 12:00:00 AM | Google
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★★★★★ T. AbateI stopped in for my high roof cargo inspection without an appointment. I dropped off the van at 3 and was back on the road by 3:30. Much appreciated!! | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ Marc BelliveauGreat service from start to finish | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ elizabeth ronayneThe best service department. They are diligent, courteous and dog friendly! | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ Dave KotlyarGreat experience buying a new Jeep here! | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ Steve SevignyEverything was smooth and professional | Read Full Review4/10/2024 12:00:00 AM | Google
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★★★★★ PallidunEngine light is back on again, after being assured recalled fixed it | Read Full Review4/10/2024 12:00:00 AM | Google
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★★★★★ Tommy cross TommycrossIncredible good service. My sales person was helpful and caring for my interest. Happy to recommend your dealer ship and Joseph st brice.was really easy to deal with. I want to thank him personally | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ Gary ChandonnetFast professional service as usual | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ Ember FortunaEveryone was very helpful with the process of getting my new vehicle and was able to work with me on the lowering the price! | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ Mike ArcherEasy to make an appointment. Fast and reasonably priced. | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Jen DignanI love this service department! Ray and his guys are the best! | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Rachelle EliasThey were able to get my vehicle right away, evaluate the issue and provide me with an estimate within 24 hours. Ray the service manager was very helpful and responsive. | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Andrea TrovatoSales Team is great! Very honest, good people! Fun and welcoming showroom. They were so kind to my kids and showed them around all the cars. Service is friendly and professional. Would highly recommend! | Read Full Review4/7/2024 12:00:00 AM | Google
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★★★★★ NotAJeepOwnerI haven't been there in years and no longer have a jeep. I don't know why I received this request. | Read Full Review4/7/2024 12:00:00 AM | DealerRater
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★★★★★ Lauren ProiettiGreat experience with Johnny in sales. Loving our new jeep! | Read Full Review4/4/2024 12:00:00 AM | Google
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★★★★★ Ernie LVery friendly and helpful staff. Kyle helped me find the vehicle that fit my needs and stayed late to make sure everything was set up and in order with my new car. | Read Full Review4/4/2024 12:00:00 AM | Google
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★★★★★ Julie SollingerOutstanding dealership to work with if you’re searching for a new car. Very accommodating to my needs and financial situation. | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Yany PinaThey did a nice job following up with my service. Also, they we quick. | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Edrice VincentPrompt and professional. Never any issues! | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ Mark MilesVery nice folks. Accommodating and negotiated a fair deal. Closing & delivery were fast and easy. It was a very positive experience doing business here. | Read Full Review3/30/2024 12:00:00 AM | Google
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★★★★★ Susan LynnI needed a key that had to be ordered (verified by calls to many dealers). Staff were polite and informative about process and cost. I was provided a time frame and the process was completed faster than expected. All staff were nice people which makes any retail experience better. | Read Full Review3/30/2024 12:00:00 AM | Google
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★★★★★ Cynthia ZatlokowiczI had my jeep towed here after the dreaded check engine light flashed at me. They were able to quickly diagnose the issue and when i had lots of questions on pricing for the fix, they provided me with prompt responses. I would take my jeep here again, the service guy who stays later was great at helping me understand what was going o | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ Rich DI really like the service department at 495. We have bought two or three cars from them over the years and they have always been great. Over the last year or so I’ve gotten frustrated with the service department where I bought my most recent car and decided to go back to 495. I will continue to stick with them for the work, speed and | Read Full Review3/29/2024 12:00:00 AM | DealerRater
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★★★★★ Stephen BluteGreat service! Made everything easy! | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ Caroline KennedyMy Jeep Dealership experience was fantastic as usual. The entire staff I have contact with have been fantastic. So, this last visit went as I expected. Ray was so great with communications and is very personable. The whole building seems to be clean and welcoming. Good coffee too! Caroline Kennedy | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ Ryan HallI had the pleasure of meeting and working with Kyle and Moe and the level of ease, care and efficiency which they handled my purchase after experience the exact opposite from other dealers was refreshing and very admirable. I have already begun to share with friends and family that if they are ever in the market hands down this is w | Read Full Review3/26/2024 12:00:00 AM | Google
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★★★★★ Makayla NicklesPleasant to work with, very nice staff & an easy process. Shah (Manager) and Orlando helped us every step of the way. | Read Full Review3/25/2024 12:00:00 AM | Google
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★★★★★ offpriddyJust recently purchased a 2024 Jeep Grand Cherokee hybrid thru 495 CJDR, my 5th lease vehicle with this dealership. Great staff and fantastic service. Entire process was very steam lined. | Read Full Review3/25/2024 12:00:00 AM | DealerRater
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★★★★★ Eric AntunezAbsolutely waste of my time! Came in for oil change and tire rotation. Received the oil change and got an air filter that I didn’t ask for. Went to leave and notice that the rear driver side tire that I came in for nothing was done about it and two of my other tires were low on air. | Read Full Review3/25/2024 12:00:00 AM | Google
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★★★★★ Greg MagnantEasy Saturday AM appointment, the guys were friendly & helpful. Was in and out for oil change. Clean welcoming facility. Highly recommend! | Read Full Review3/24/2024 12:00:00 AM | Google
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★★★★★ Richard LeighYour place of business is warm, comfortable, clean and very well organized.Being My first appointment, My Service Man ( Ray ) assured me that my vehicle is in Professional hands. If I had questions, he was there for me. That’s Peace of Mind for My Very expensive investment. The service was done properly and in a timely manner. Thank | Read Full Review3/24/2024 12:00:00 AM | Google
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★★★★★ Tayna PillotRJ was super nice and helped me figure out my options and was very informative. Definitely recommend seeing him. | Read Full Review3/23/2024 12:00:00 AM | Google
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★★★★★ Joseph PowersVehicle was treated professionally and repaired well. Would recommend. Service guy Ray was a really nice down to earth guy. | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ Richard LeighYour place of business is warm, comfortable, clean and very well organized. And My vehicle was serviced properly. But, the personnel while checking in and checking out was not very friendly. I almost felt like I was bothering them. They must have been having a bad day ( it happens) I’m Thankful for your service….. | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ Michele CapenGreat group of people and easy to work with. Excellent Service | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ natalie zompaFast and precise customer service. Arjenis was amazing. Finance was great. | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ Clinton SmithI bought new Ram pickup, had a great experience. Everyone was easy to deal with. Bill in sales did a great job. | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ Ryan McIverKiller buying experience all around! Way to go Shah and Joseph! We love our new Wagoneer. | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ Roger GoudreauI had a good experience at 495 Jeep. Oil change, tire rotation and inspection sticker were performed in a professional manner. Car was ready at the time I was told it would be. A shoutout to Ray for his professionalism and great attitude. | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ brianjudge3495 Chrysler Jeep Dodge Ram exceeded expectations as usual. From their parts department to their service department I found them to be friendly and professional. | Read Full Review3/20/2024 12:00:00 AM | DealerRater
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★★★★★ Joseph MarifioteShawn in service was a pleasure to work with. Welcoming and very prompt. He gave me an estimated time of completion on service and hit the mark exactly. | Read Full Review3/17/2024 12:00:00 AM | Google
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★★★★★ Matt MarfioneMike in service was truly amazing, I showed up without an appointment for an issue with my Ram. He had the truck diagnosed, informed me of what was going on and put me in a loaner. Great experience. | Read Full Review3/16/2024 12:00:00 AM | Google
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★★★★★ joseph lahoodSo far I liked them. Pending deal..Actually just came from there had an intermittent clunk on my truck. They took it right in. Gave me a Uber to and from. Checked out truck thoroughly. Mike my advisor was reasy and efficient. Kind of wish I had ordered the truck there. I'll definitely be back as I keep my trucks awhile. | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ djbelk2Bobby and Mo were AWESOME. Very polite and easy to talk to. Best stress free atmosphere to buy a car when we sat down and talked to Bobby and Mo. | Read Full Review3/12/2024 12:00:00 AM | DealerRater
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★★★★★ Chris DonahueWent here because after researching what I wanted they had the best selection to browse in person. Arrived shortly after they opened (no other customers there) parked right in front of main entrance stood outside my vehicle for a few minutes then started to go look at the wranglers was out looking at the wranglers for about 10 (so | Read Full Review3/10/2024 12:00:00 AM | Google
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★★★★★ Danny GThe service was good and the price of my new jeep was a good deal, but I'm still waiting for them to email me documentation for the CPO power train warranty. | Read Full Review3/9/2024 12:00:00 AM | DealerRater
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★★★★★ Danny GStill waiting for my three year power train warranty info that was supposed to be emailed to me today that was not in the folder that was giving to me upon purchase of my vehicle. | Read Full Review3/9/2024 12:00:00 AM | DealerRater
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★★★★★ ChrisWent here because after researching what I wanted they had the best selection to browse in person. Arrived shortly after they opened (no other customers there) parked right in front of main entrance stood outside my vehicle for a few minutes then started to go look at the wranglers was out looking at the wranglers for about 10 (so at | Read Full Review3/9/2024 12:00:00 AM | DealerRater
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★★★★★ Corey WilliamsGreat experience! Ray was fantastic! | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ cody.robsonAlways great service at 495! They’re professional, friendly and quick. I’ve purchased two vehicles from them and have done all my services with them since. | Read Full Review3/6/2024 12:00:00 AM | DealerRater
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★★★★★ Jja0207Brand new truck. Not one scratch on it. They used torque gun on rims . Scratched the crap out of rims. | Read Full Review3/6/2024 12:00:00 AM | DealerRater
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★★★★★ James Clark (Clarky)Fantastic service. My service Rep Ray was awesome. Best Rep I’ve had in a long time from any dealer or manufacturer. He was very kind and very engaging. Unfortunately though because of the amount of ridiculous breakdowns of items now and before this, plus the rust for a 5 year old truck I am starting to question if I’d ever buy anot | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Gavin MaximFive star service, that's what I am talking about!!!!! every time I bring my 2019 Ram 1500 pickup truck in for service or just general questions I am extremely happy with the customer service I receive. Mike is extremely professional, and always supper helpful. I applaud Mike and want to personally thank him very much for making ever | Read Full Review3/4/2024 12:00:00 AM | Google
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★★★★★ Joseph PowersVehicle was treated professionally and repaired well. Would recommend. | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ djbrayI bought a Grand Cherokee, my salesman RJ was extremely knowledgeable of the vehicle and cater to my needs. I will Definitely recommend this dealership. | Read Full Review3/1/2024 12:00:00 AM | DealerRater
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★★★★★ chrismillerGreat team approach, buying process was very easy. Will use them again in the future. | Read Full Review2/28/2024 12:00:00 AM | DealerRater
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★★★★★ bradI had never been to this Jeep dealership. I dropped my car off the night before for an 8:30 am appointment. They contacted me first thing in the morning and said would let me know the issue. They contacted me an hour later and said that the problem was covered by some plan I purchased 8 years ago when I bought the vehicle - from anot | Read Full Review2/28/2024 12:00:00 AM | Google
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★★★★★ John McNeiceI met with Jack DiPietro. He was very knowledgeable about cars and the dealership as a whole. He helped me buy my Jeep and had everything squared away for me in 10 mins. I highly recommend checking out this dealership if you’re not looking for the run around while car shopping. 10/10 stars if I could. | Read Full Review2/26/2024 12:00:00 AM | Google
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★★★★★ ShirleyGreat service! So glad I decided to purchase my vehicle there. | Read Full Review2/26/2024 12:00:00 AM | Google
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★★★★★ Kimberly Tierney-HonanTop notch experience from start to finish! Billy T. and all of the staff were friendly and easy to work with. | Read Full Review2/25/2024 12:00:00 AM | Google
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★★★★★ Peter BotzkoBest experience I’ve had getting service on my Jeep Wrangler by far. I had always had issues at Lawless in Woburn, the last time they had my vehicle for 5 days and no one had even looked at it. The team at 495 Jeep Chrysler Dodge were very professional, got me in and diagnosed the same day and was able to get my car back the same d | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Paul RingwoodStaff was accommodating, courteous, explained clearly the problem that I was experiencing with my vehicle and was able to correct the problem in a reasonable amount of time | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Karl ServideoI walked into 495 jeep and was heated right away. Kyle and his manager helped me through the whole process making it a easy as possible. This was a great experience and will definitely make me go back to 495 jeep again. Kyle was very helpful and answered all my silly questions and his manager did the same. This is how it sol | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ Beatriz NunesStaff very friendly, and they really tried to help me even when I couldn’t afford the price at the moment, thanks ray | Read Full Review2/18/2024 12:00:00 AM | Google
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★★★★★ Patricia StreinService was great, did not have an appt, and they were able to see me. | Read Full Review2/17/2024 12:00:00 AM | Google
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★★★★★ Bill FosnightHad to drop my truck off without appointment due to noise. Mike in Service did a great job getting me in and fixed up. I take very good care of my truck and always receive it back clean and with no issues (unlike other dealer who manages to add love dings). | Read Full Review2/14/2024 12:00:00 AM | Google
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★★★★★ Carolina VaraoI have serviced my Jeep here for 6 years and they have always taken great care of me! I can count on them for everything, thank you 495 and Ray! | Read Full Review2/14/2024 12:00:00 AM | Google
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★★★★★ KA RichardsRJ was friendly, knowledgeable and made purchasing my Jeep a good experience. I’d highly refer him to anyone looking to purchase a new car. Jack also made the paperwork signing a breeze. | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ madison petersBrought my car in for a recall they said the parts were on backorder could be 6 to 8 weeks they called me that week with the parts in and had it fixed in one day! | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ psomosjI always like the work they do in a timely manner. Employees are very friendly and there is always a snacks to eat while your waiting. | Read Full Review2/13/2024 12:00:00 AM | DealerRater
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★★★★★ Michelle WrightQuick easy and as always was treated very nice! | Read Full Review2/11/2024 12:00:00 AM | Google
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★★★★★ Danni YanoffGreat customer service! Left so happy seri by the duck in my jeep!! | Read Full Review2/10/2024 12:00:00 AM | Google
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★★★★★ Brian B.After waiting 4mos for a new USB port to get installed it worked for 1 day. Service advisor said he needs to contact Chrysler for support...that was 2mos ago. I was told the wait list at the body shop for fixing my paint defect is completely backlogged. It will probably open when my warranty expires! 1 ? because the staff is courteou | Read Full Review2/9/2024 12:00:00 AM | Google
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★★★★★ Karen CoupalProfessional- Polite. Service Department is top-notch. Mike was helpful and very accommodating. Highly recommend them. | Read Full Review2/7/2024 12:00:00 AM | Google
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★★★★★ Kellie McHughGot me in quick and Ramon diagnosed the problem and got my Jeep back to me quickly with minor issue resolved! He also communicated we me from start to finish, Great job Ramon!! | Read Full Review2/7/2024 12:00:00 AM | Google
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★★★★★ reneeExcellent service, all the staff is very friendly , waiting was very clean and full of snacks, loved that. | Read Full Review2/7/2024 12:00:00 AM | DealerRater
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★★★★★ Tony NievesPhenomenal service, great stuff, been servicing my truck for 3 years, the only place I'll ever take it get serviced! | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ Cari-Ann EdwardsService department, including communication about services requested and recommended were excellent. | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ Cara LottThe guys were great. Very kind, kept me informed on progress and the appointment didn’t last long at all. It was for an oil change, inspection, new tires and alignment. | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ millcitytonyVery pleased and satisfied with quality and friendliness of the staff! Michael goes above and beyond what is expected! Always friendly, very attentive to our concerns and questions | Read Full Review2/3/2024 12:00:00 AM | DealerRater
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★★★★★ Ann OgdenIt is convenient, they always leave my vehicles clean. I do not like having to go online to book an appointment & not get a real person to confirm said appointment. Then find out whenI am finally there, the computer has glitches. When I call for an appointment, they then text by automation & waste my time. They did not return my call | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ edwin gonzalezGreat service thanks ray for your help | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Brian HoldenFriendly staff, nice waiting area. Great visit overall! | Read Full Review1/31/2024 12:00:00 AM | Google
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★★★★★ Dominic JollyRay was super helpful was in and out with my oil change | Read Full Review1/31/2024 12:00:00 AM | Google
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★★★★★ Tara JeanThe service at 495 CJDR is always wonderful. Quick and easy, making an appointment and doing the work! | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Lauren LavalleeAlways a great experience here! Super knowledgeable and give you honest recommendations | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Jean-claude DavidWhen I got my car back after them doing a oil change my water bottle went missing I my was one of the big jugs now I’m sure they placed it to the side to do w/e they had to in my car but at least put it back in my car so yea bad experience | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Susan KoningThis dealership has been the best dealership I have ever dealt with. Mike in the service department made me feel right at home. Thank you. | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Doug BarrowsFriendly, helpful salespeople, my purchase was a breeze. I was in and out in an hour. Minor issue with paperwork the only reason not 5 stars | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Bill TirrellExcellent service highly recommended | Read Full Review1/27/2024 12:00:00 AM | Google
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★★★★★ plbbarNever have to wait. Friendly. Efficient there is a clean waiting area and friendly staff. | Read Full Review1/27/2024 12:00:00 AM | DealerRater
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★★★★★ Vader71999HPFP recall needed to be done and part was months away from most dealership. Another customer wasn’t able to make his appointment so 495 got me in to have work completed. May have a future permanent customer. Cashier gal gave my daughter a toy rubber duck which made her day. | Read Full Review1/27/2024 12:00:00 AM | DealerRater
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★★★★★ JohnWas able to get appt - was in and out and did what I asked and gave recommendations - | Read Full Review1/26/2024 12:00:00 AM | DealerRater
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★★★★★ Erika VirellaRay went above & beyond for me! | Read Full Review1/26/2024 12:00:00 AM | Google
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★★★★★ John HeathRay and the service tech provided excellent customer service. I was kept informed at every step from the diagnosis of the problem to completion of the work. I will continue to use 495 Jeep for all preventative maintenance and any future mechanical issues. | Read Full Review1/26/2024 12:00:00 AM | Google
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★★★★★ Marshall Marice495 Jeep was amazing, I took in my salt crusted Jeep for an inspection and rotation when they gave me the keys back they wowed me by washing my car, such great service. | Read Full Review1/26/2024 12:00:00 AM | Google
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★★★★★ guzmandaniel27Excelente workers excellent service very professional thank you very much for the crevice which may trok | Read Full Review1/25/2024 12:00:00 AM | DealerRater
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★★★★★ Alejandro DiezAwesome, and Professional Costumer services, my advisor deserves and A+++ doing his job even trying to increase the price of my bill by offering more than I requested…( I own 3 jeeps and always they suggested 2extra services. Fuel service and break fluid exchange and extra $500 to $ 800 on your bill) quint chance or just the way to g | Read Full Review1/24/2024 12:00:00 AM | Google
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★★★★★ Jarrod CroninWent in for first service. Process was quick and service staff was helpful. | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ Dan Ford-HuntNot sure why I have a warranty if the dealership will only pick and choose the work they want to do. My rear defroster is not working and should be/is covered but the dealership can't/won't do the work because "it'll take too long" and "we're really busy". Nice people in leadership however, clean building and waiting area. | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ Victoria LeeBrought my 2021 dodge ram dually in for a new transmission. Ray is my service advisor. He took care of everything and we got our truck back in 2 weeks!! Thank you so much Ray for your awesome and speedy service! Highly recommend 495!! | Read Full Review1/22/2024 12:00:00 AM | Google
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★★★★★ Jennifer RappoliThis was my first service on my 2023 Jeep Wrangler and it went perfectly. The service guy went out of his way and added my extended warranty information into the notes section for me. Thank you | Read Full Review1/22/2024 12:00:00 AM | Google
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★★★★★ API went to 495 Jeep because I leased my current jeep from them. I couldn't believe how unhelpful they were. Such a disappointment because my first experience was so great. My current jeep is selling for $38,000 at multiple dealers. They offered me less than my lease buyout of $26,000 and offered to more than double my monthly payments | Read Full Review1/21/2024 12:00:00 AM | DealerRater
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★★★★★ Michael GoughThis dealership is amazing. I received the best service ever from Service Mgr, Ray Arocho. I plan to recommend 495 Chrysler Jeep Dodge to all my friends. I plan to buy my next Jeep from them as well. Thank you Ray | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Bill CoreyRay was great, had me checked in quickly. Updated me with a quote and when I ok’d the quote. Had my vehicle finished and notified me it was ready to be picked up. | Read Full Review1/16/2024 12:00:00 AM | Google
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★★★★★ Bug manThings were going well until they got my credit score. Well I have to go get a job soon and earn money for my score must be really low. | Read Full Review1/16/2024 12:00:00 AM | DealerRater
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★★★★★ christacarmenI had the best help and fast service from Bobby while getting my new Jeep. | Read Full Review1/15/2024 12:00:00 AM | DealerRater
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★★★★★ Brandi LynchI recently worked with RJ while purchasing a 2021 Grand Cherokee. He was knowledgeable, professional, and never made me feel pressured about my decision. The whole process with him was great! | Read Full Review1/12/2024 12:00:00 AM | Google
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★★★★★ Francisco GonzalezBest best experience ever | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Michol Guilbault2nd. Oil change. Again, excellent service and over all 100+ % satisfied. | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Robert SmithAlthough the repair was covered under my extended warranty and they did get my jeep in when they said and it was ready by Friday, when I first arrived to drop it off I was taken back by the lack of professionalism. I waited outside the bay door expecting someone would notice and open it so I could pull in. After sometime of waiting I | Read Full Review1/9/2024 12:00:00 AM | Google
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★★★★★ mannyc66Nice helpful to customers recommending to any one wants to buy a car ou service | Read Full Review1/8/2024 12:00:00 AM | DealerRater
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★★★★★ J RGreat people. Salespeople don’t pressure you but are there if you need them. Very knowledgeable. Had some extra things installed that I wanted. Prompt with getting parts, setting appointment and very patient for me to pickup when I was running a little bit late. | Read Full Review1/2/2024 12:00:00 AM | Google
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★★★★★ Tommy BishopGreat experience. Joseph helped me get the right car with all the ad ons I wanted, and at an appropriate price point. He went above and beyond to show me a variety of cars until we found the right fit, and he was efficient with the paperwork and registration process so I could take the car home the same day. The whole team at 495 Jee | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Diego PinzonNice people. Good service, prices are reasonable. | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Justin SheetzSort of a weird setup they got here. I took my car in for servicing twice and it was wildly expensive (sort of expected for a dealership unfortunately). They also did an oil change for me and I didn't have an oil leak in my car until the day after that... then they charged me 2 grand to fix the oil pan they destroyed... avoid this pl | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Ashley.gouveiaAlways great service! Brought my car in for an oil change and a sticker. Always get taken care of here with the best service. Even got a car wash! | Read Full Review12/28/2023 12:00:00 AM | DealerRater
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★★★★★ Jonathan RaymondArgenis Reinoso (RJ) was in charge of setting us up with a Jeep Grand Cherokee Altitude. Let me just say, I couldn’t think of a more respectful, thoughtful and hardworking person than RJ. The customer service was great and the experience from start to finish was PERFECT! This was a unique situation because it was a Christmas Gift ( | Read Full Review12/26/2023 12:00:00 AM | Google
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★★★★★ Silvani VejarSuper easy to make/modify/cancel an appointment. The staff is usually friendly and they have a very nice waiting area filled with snacks and drinks. I went in the Friday before Christmas, so I'm sure they were busy and they missed a few things with my car. I went in for an oil change, tire rotation, and 23-point check up. Last time I | Read Full Review12/24/2023 12:00:00 AM | Google
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★★★★★ Wayne PuglisiFixed an issue with transmission in a day. Provided a car for me while work was being done. Fast, helpful and efficient! | Read Full Review12/23/2023 12:00:00 AM | Google
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★★★★★ Claude TozierShawn was very helpful with the service of my car. | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ slgraphics Inc.Rip off diagnostics. Cost me $300. It hurts me when I knew I got rip-off. And they gave me the price of the repair that would cost half the price of what my car is worth = 3 months of my paycheck. Who can afford $5,000 of repair? I’ll go to a nearby shop that can do 1/4 of that price. And they look very sketchy. Nothing is pleasant a | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ Fran PetriconeQuick turnaround. Clean comfort waiting area. | Read Full Review12/21/2023 12:00:00 AM | Google
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★★★★★ Denis GerriorDid everything that I asked, topped off fluids. GREAT! | Read Full Review12/21/2023 12:00:00 AM | Google
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★★★★★ Michael FlanaganI broke down on 495 and they got me in quick! The staff was great and extremely communicative. Would highly recommend. | Read Full Review12/19/2023 12:00:00 AM | Google
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★★★★★ Matthew LutherRay was amazing!! He followed up with me even while on vacation and made sure my van was repaired as quick as possible. I am a very happy customer ???? | Read Full Review12/19/2023 12:00:00 AM | Google
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★★★★★ Ryan CunninghamI would not recommend using this service department. I have a brand new 2024 Jeep Wrangler 4xe and there was a mechanical problem. Because I just moved from Baltimore where I bought the car. The service department looked at me and said no dealer in this area will touch that car because of the mileage (677 miles).This is an absolute o | Read Full Review12/19/2023 12:00:00 AM | Google
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★★★★★ Hank NaguibHad a great experience buying a car from them , the sales man was very helpful & answered all my questions. The financial manager was great , he went through every little detail with me , very nice guy . All & all , it was a painless experience | Read Full Review12/18/2023 12:00:00 AM | Google
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★★★★★ Fardad MobedThe staff are very knowledgeable, honest and extremely attentive. They are not just trying to keep the high quality but improve it on every opportunity. I have been to many family run businesses but at this place you truly feel like a family member on every visit. I have highly recommended 495 dealership to everyone because I feel th | Read Full Review12/17/2023 12:00:00 AM | Google
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★★★★★ Brianna2007bdExcellent right off the bat. Everyone took the time to make sure everything was going good! I would rate them as a 10 all the way!! | Read Full Review12/17/2023 12:00:00 AM | DealerRater
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★★★★★ Danny CeeBest place I’ve ever bought a car. No hassle all around from salesman to finance to general manager. And NO PRESSURE either! Thanks Shah and Bobby | Read Full Review12/16/2023 12:00:00 AM | Google
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★★★★★ Big PartyShawn in Service was great! They were able to get my truck back to me faster than expected. I will ABSOLUTELY be going back for service and most likely buy my next vehicle there as well. | Read Full Review12/16/2023 12:00:00 AM | Google
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★★★★★ Robert BraceyThe service I received on my last visit was excellent and very timely done. I and out quickly. | Read Full Review12/15/2023 12:00:00 AM | Google
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★★★★★ ryan bealMike and the service technicians were amazing they went above and beyond to make sure they diagnosed the issue we were having with our 2022 Wagoneer series III and solved it. | Read Full Review12/13/2023 12:00:00 AM | Google
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★★★★★ Sandra hendersonI want for and oil change and tire rotation. Now I need brakes. All and all very happy with the service. | Read Full Review12/13/2023 12:00:00 AM | Google
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★★★★★ Glenn D'AvanzoI had 2 recalls to perform on a used vehicle I purchased privately. I reached out to multiple dealerships and this was the only dealership that had the parts in stock and willing to perform the recalls within a week without making me wait 4 months like the other dealerships in New England. Professional and courteous throughout the d | Read Full Review12/7/2023 12:00:00 AM | Google
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★★★★★ SpernoThe dealer ship was very professional. Did everything they said . Everyone there was very professional | Read Full Review12/4/2023 12:00:00 AM | DealerRater
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★★★★★ Charles Tenney495 Jeep is awesome. Found a 2024 Jeep Rubicon X 4xe at a great price. First time with an electric Wrangler and I love it. Very sure footed and fast. Get yours before the $7500. Federal rebate goes away. | Read Full Review12/3/2023 12:00:00 AM | Google
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★★★★★ Todd CaspariusRay in the service department provided stellar service. I have not come across a more professional and friendly rep in a long time. He made the process extremely enjoyable and over.exceeded my expectations. If you have internal merits and awards, I would highly recommend him for it. | Read Full Review12/2/2023 12:00:00 AM | Google
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★★★★★ Martin and KellyAlways a great experience at 495! | Read Full Review12/2/2023 12:00:00 AM | Google
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★★★★★ David GJack was helpful start to finish and willing to field all of my questions when buying out my lease. He helped me better understand the process and gave me options and took the time to help me understand these options. The process was quick and painless. | Read Full Review12/2/2023 12:00:00 AM | Google
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★★★★★ Sig AngeloProfessional and prompt job, I was updated with a Courtesy call when work was completed | Read Full Review12/2/2023 12:00:00 AM | Google
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★★★★★ nancyaspellOnly my second time using them . This time was for an inspection sticker. They completed the inspection and I was on my way. | Read Full Review12/2/2023 12:00:00 AM | DealerRater
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★★★★★ TMilHynOutstanding service department. Fixed brakes and ebrake under warranty bc it was caused by seal leak. | Read Full Review12/2/2023 12:00:00 AM | DealerRater
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★★★★★ Mano OumI had a snapped drive shaft, and honestly was not excepting to get my car back in about a week or so due to parts and etc. It was a shocker to get a call and told that my car was ready to pick up… that was awesome and I really appreciated that Ray took the time to work on the car and get it up and running for me. Thank yall for getti | Read Full Review11/30/2023 12:00:00 AM | Google
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★★★★★ Charlie CerulloAbsolutely positively the best dealership i've ever been to they really care about their customers | Read Full Review11/29/2023 12:00:00 AM | Google
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★★★★★ Clifford KinneyThe service dept was very helpful | Read Full Review11/28/2023 12:00:00 AM | Google
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★★★★★ Chinedu OchinI am completely satisfied with 495 thorough and expeditious resolution of my car’s problems….nil complaints. ?? | Read Full Review11/23/2023 12:00:00 AM | Google
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★★★★★ Tito DiazThe entire staff was very professional and helpful during my visit. | Read Full Review11/22/2023 12:00:00 AM | Google
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★★★★★ gary carlsonExcellent work. Service person checking my truck was very polite and courtesy. The Service itself was great quality and job got done very quickly. | Read Full Review11/22/2023 12:00:00 AM | Google
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★★★★★ promopoochCourteous, Professional, Honest. From service tech Mike to Service Manager Ray and staff. Thank you! | Read Full Review11/19/2023 12:00:00 AM | DealerRater
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★★★★★ Leo FalardeauI had another incredible experience working with RJ and shari. I would without hesitation recommend 495 chrysler jeep and dodge ram . My wife is on her 3rd jeep and this is my second vehicle with them every time it's a seamless transaction. 10 thumbs up for the crew at 495... | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ PkA long time customer of this dealership, I was very disappointed in the most recent servicing of my vehicle. I made the 9:30 am appointment on line for a routine oil change and tire rotation, a request to diagnosis the reason for continued pulling upon acceleration, a battery assessment and to determine why the check engine (MIL) lig | Read Full Review11/18/2023 12:00:00 AM | DealerRater
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★★★★★ Maggie MedlinI wasn't pleased with the service at all.i asked questions about my vehicle and they didn't give me the right answer,and they seemed frustrated,as if I was a bother.While in the waiting room I can hear them all joking and singing happy birthday to a coworker.When my car was ready they couldn't take the time to tell me where my car w | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ Andrew PappastergionEasy scheduling and prompt service. Clean and comfortable customer wait areas. Service advisors pleasant and helpful! | Read Full Review11/17/2023 12:00:00 AM | Google
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★★★★★ OnyealilamF ChidoroMy tire pressures weren't properly inflated to winter settings. | Read Full Review11/15/2023 12:00:00 AM | Google
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★★★★★ Destiny LaneOverall had an excellent experience! They were only booking out a week when I called to schedule an appointment (which is super reasonable in comparison to other dealers in the area right now) but I was having a major safety concern (death wobble) with my Jeep and they squeezed me in right away! | Read Full Review11/14/2023 12:00:00 AM | Google
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★★★★★ Sharon McnultyI only bring my Durango here. Fast reliable service, very professional! | Read Full Review11/13/2023 12:00:00 AM | Google
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★★★★★ Matthew SherwoodGreat service !!! My last three vehicles have been serviced at 495 CDJR . I have always been treated well. The staff have always been friendly courteous & honest . I would recommend their service dept. . | Read Full Review11/13/2023 12:00:00 AM | Google
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★★★★★ Mark StanleyThe repairs went well and they contacted my warranty company, getting everything covered, savings me almost $1900.00! The one issue is communication. I left several messages and never received a call back. I had to physically go there to find out what was going on. I was not informed the vehicle was ready for pick up. I found out onl | Read Full Review11/7/2023 12:00:00 AM | Google
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★★★★★ CSheaThe process from start to finish was quick and easy. Everyone I interacted with was very friendly and knowledgeable and made the experience seamless | Read Full Review11/4/2023 12:00:00 AM | DealerRater
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★★★★★ Nick m3 start because my initial appointment was not a good experience. But they definitely redeemed themselves on the second appointment as everything I asked for was finally done, and in one day. My feedback is, if you don’t have enough staff, then don’t overbook and hold on to people’s cars for days and give the impression that it’s be | Read Full Review11/4/2023 12:00:00 AM | Google
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★★★★★ Dave SOther than the massive up charging, service was Ok | Read Full Review11/4/2023 12:00:00 AM | Google
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★★★★★ Shannon WalshVery helpful and friendly! I'm so glad that I stopped in. I picked the right dealership! Delicious coffee too! | Read Full Review11/3/2023 12:00:00 AM | Google
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★★★★★ Tanya DarochaAlways a great experience at 495 Jeep! They are quick and thorough with services and staff is very welcoming | Read Full Review11/3/2023 12:00:00 AM | Google
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★★★★★ krenaud3668Very nice website, quick response, friendly no stress atmosphere good selection would do business again with 495! | Read Full Review11/3/2023 12:00:00 AM | DealerRater
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★★★★★ Katie WarnerI've had nothing but great experience w 495 Jeep Service. So much so that I travel to them because the Jeep dealership near me is not up to the standards 495 Jeep is at all. Not to mention the staff at 495 Jeep go out of their way to make sure you have a great experience and just a pleasure to talk with. | Read Full Review11/3/2023 12:00:00 AM | Google
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★★★★★ wolivieri21Took a little over and hour for an oil change and tire rotation. It was busy but got me out in a decent time. | Read Full Review11/2/2023 12:00:00 AM | DealerRater
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★★★★★ Ali FarsidjaniAwesome service. The manager, Ray, is a great guy - took care of me when I was in a pinch and personally followed up with me to keep me posted on updates/parts/etc | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Ellen CrawfordBroke down at the supermarket across from 495 Jeep. They came over and jumped the battery so I could drive it to them. They had me on my way in no time. Thank you. | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Mary MortimerCouldn't be happier. Everyone was super friendly. I had the pleasure of working with RJ and Jack and they made the experience stress-free and delightful. Both worked very hard on making it work for me and finding me the right car for me and my kids. I would give more stars if that was an option. Thank you so much guys for making it | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ John McanistanService department was excellent | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ Renato De OliveiraGreat service and friendly staff. | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ Kathy WalshAlways professional keep informed Of service and costs.prompt response Great personal working there.thank you | Read Full Review10/28/2023 12:00:00 AM | Google
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★★★★★ elizabeth ronayneThe Service team is amazing. Very professional and felt like concierge service! | Read Full Review10/27/2023 12:00:00 AM | Google
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★★★★★ Edrice VincentPrompt and professional as always! | Read Full Review10/27/2023 12:00:00 AM | Google
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★★★★★ Steve ByamDid everything they promised and got it done quickly! Great service! | Read Full Review10/27/2023 12:00:00 AM | Google
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★★★★★ rody5We're part of a great family "495 Dodge". Where the service isoutstanding, and the atmosphere very professional. | Read Full Review10/26/2023 12:00:00 AM | DealerRater
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★★★★★ Disappointed by BehaviorParts manager in frustration stated “that part was already on its way and he cancelled?!?!” His body language and tone obviously showed anger and discontent while handing the cancellation to the customer. Customer left calmly but was saying “I am not coming back and will find other facilities from now on.” Lesson: Parts manager shoul | Read Full Review10/25/2023 12:00:00 AM | DealerRater
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★★★★★ Bonny SmithVery pleased with our experience with your Service Center. All staff from your receptionist to technician treated us with respect. We would definitely recommend your dealership to others. Thank you so much. | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ Chris MacBlaneUpdate....,. I was contacted and the matter was resolved.... I'm loving my new Compass.. Truly am... I'm NOT loving the fact that I have to keep calling to find out why they have not paid off my previous leased vehicle that I turned in at the beginning of January.... The cashiers check that was put in the mail 10 days ago stor | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ Douglas FinneganEvery aspect of my visit was amazing. Mike and Ray Sr. Couldn’t have been any better. The snacks provided are amazing. I highly recommend this service department. Exceptional. | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ Adam SmithWe were on a multi state trip and had a wheel sensor go bad sending our ABS and traction control system into a fit. Lost power on the interstate. This dealer had the part and were able to fit us into their busy schedule so we could be back on the road! Thank you! | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ Shawn DonnellyI have a Jeep Wrangler, I had a transmission issue and they were able to recreate the problem and fix it in a timely manor. | Read Full Review10/23/2023 12:00:00 AM | Google
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★★★★★ Ashley FazioRay was super informative and helpful as he always is when I go in for any type of service | Read Full Review10/23/2023 12:00:00 AM | Google
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★★★★★ J RGreat people. Salespeople don’t pressure you but are there if you need them. Very knowledgeable. | Read Full Review10/21/2023 12:00:00 AM | Google
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★★★★★ Michael FiatoPrompt service and friendly staff! Clean and welcoming waiting area. | Read Full Review10/21/2023 12:00:00 AM | Google
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★★★★★ Kathleen BellThe service department of 495 Jeep Chrysler is wonderful to work with. They are very professional and act promptly. I have purchased several vehicles from them and I always return there for my services. I highly recommend them as a car dealer and as a service center. | Read Full Review10/20/2023 12:00:00 AM | Google
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★★★★★ Eric St. LouisGot done what I asked. Waited over a week for a two day job do UAW Strike. I should have know. And then because it was done at a dealer and dealer parts price was astronomical. Over all service kept me informed. | Read Full Review10/20/2023 12:00:00 AM | Google
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★★★★★ Nicole Veno495 Chrysler always goes above and beyond to get our cars serviced in a timely manner. Check in is quick, easy and pleasant. The fully stocked waiting room is comfortable with wifi, a TV, and beverages. Very good customer service. | Read Full Review10/19/2023 12:00:00 AM | DealerRater
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★★★★★ Charlie moisakisJust got hung up by Ray in service because he didn't address 2 TSB's on my truck. He did one and said they didn't have time to do the other. When I asked to speak to his manager he said he's not here and hung up on me. Last time i'll be brining my truck here | Read Full Review10/19/2023 12:00:00 AM | Google
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★★★★★ Joe mastoneMike Glover was excellent. He set up my appointment and explained the results of my service | Read Full Review10/18/2023 12:00:00 AM | DealerRater
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★★★★★ Jonathan TerreroBest car buying experience , love my brand new 2023 Grand Cherokee L. Explained everything I needed to know about the vehicle and answered all my questions. | Read Full Review10/17/2023 12:00:00 AM | Google
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★★★★★ Rolling StoneService advisor Ray Arocho was extremely helpful in making it possible for the affordability to help with the repair costs. Thank you Ray and your associates!! | Read Full Review10/17/2023 12:00:00 AM | DealerRater
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★★★★★ AwtragerService and communication were excellent and clear from start to finish. The entire process was smooth, enjoyable and timely. My Product Specialist, Bobby Currie, remained focused and attentive, answering all of my questions with just the right amount of detail. I would absolutely recommend this dealership and Product Specialist to o | Read Full Review10/16/2023 12:00:00 AM | DealerRater
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★★★★★ luckyleo75This place sucks! A bunch of gangsters walking around the place with their heavy Boston accents. It’s too much to list on this review post, but stay away because they’ll find everything wrong with your car when you go in for an oil change or an inspection. | Read Full Review10/16/2023 12:00:00 AM | DealerRater
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★★★★★ TheDealerraterThey offered a laughable trade in value for my used ram. 5000 less than anyone else offered. I would do your homework and make sure you are getting a fair value for your trade in. They clearly don’t value the product they sell if they won’t offer much for trade in for it. The manager never even came over to talk to me!!! | Read Full Review10/15/2023 12:00:00 AM | DealerRater
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★★★★★ ron trammellThere were no issues. Excellent service. Thanks. | Read Full Review10/14/2023 12:00:00 AM | Google
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★★★★★ Robert ReddingWent for an oil change and tire rotation 4stars....tried to get me install a cabin filter and engine air filter $$$$200.00. Auto Zone $40.00...zero stars for that move......last visit 10/23....headlamp not working, was told$$$189.00 diagnostic test....local mechanic, changed bulb $30.00 ....don't bother with this place unless you ne | Read Full Review10/14/2023 12:00:00 AM | Google
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★★★★★ Lilly RBeen going there for service on my car for 5 years never hd an issue. | Read Full Review10/13/2023 12:00:00 AM | Google
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★★★★★ Dave RomanoRay from Service was ?? Professional and was able to resolve all my issues. He contacted my warranty company to make sure I was covered for repairs. Repair completed on time. Reliable and explained the repairs directly to me. Definitely the best around. | Read Full Review10/13/2023 12:00:00 AM | Google
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★★★★★ ClydeGreat dealership. Friendly and easy to deal with. RJ was a pleasure of a salesman | Read Full Review10/6/2023 12:00:00 AM | DealerRater
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★★★★★ Jim KDave in service was outstanding . He explained the process and did I great job with his follow-up . Dave was definitely customer centric | Read Full Review10/5/2023 12:00:00 AM | DealerRater
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★★★★★ Glenn LeMaitreRJ is Fantastic! If you are thinking of Buying or Leasing He’s the one to talk to ?? | Read Full Review10/3/2023 12:00:00 AM | Google
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★★★★★ Michol GuilbaultGreat place. Good help ( and they were actually helpful!) Didn't sign on Sunday, but was back on Monday, signed and now own (rent from the bank) a 2023 Jeep Compast. | Read Full Review10/3/2023 12:00:00 AM | Google
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★★★★★ JorgeSmooth transaction . Got exactly what I wanted . The whole staff is friendly . Bobby was the salesman couldn’t ask for anyone better . Great service ! | Read Full Review10/3/2023 12:00:00 AM | Google
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★★★★★ Wally SmithMike at 495 kept me up to date and provided cost estimates to repair the rodent damage. Their service shop technician did a great job. | Read Full Review10/3/2023 12:00:00 AM | Google
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★★★★★ Lisa ManupelliThis is as by far the best experience we have ever had with leasing or purchasing a vehicle. Being open on a Sunday and dealing with Kyle was a plus! We went in explaining what we were looking for and found hat we could afford and Kyle made that happen. That never happens and we were over the moon how great this experience was. | Read Full Review10/3/2023 12:00:00 AM | DealerRater
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★★★★★ Ad KajumbTook my Doge Nitro in for a air bag recall fix.. The place is very nice and has a comfortable waiting area, and the people are nice.. However, I still have the airbag light on the dashboard..& it’s driving me nuts when it keeps alarming on & off. And I wonder if it was fixed or not. Although, I was told upfront that it might not come | Read Full Review10/3/2023 12:00:00 AM | Google
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★★★★★ Neil MacDonald (Scootsmahboots)The 495 Jeep sales team is great. They are honest and helpful throughout the whole process of making your vehicle purchase. They are timely, and will have everything ready for your new vehicle very quickly. | Read Full Review10/2/2023 12:00:00 AM | Google
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★★★★★ Tom BradfordAlways go the extra mile to satisfy the customer. No secrets, always upfront and honest | Read Full Review10/1/2023 12:00:00 AM | Google
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★★★★★ Angelito S. Cruz (Lito)I came in to have an oil change for my truck thinking express service was still an option; but, to my disappointment, was told express service was no longer done. Inspite of that, Shawn the service advisor still went into the service area and checked if I can be accomodated. My oil and filter change was done in no time and with a dis | Read Full Review10/1/2023 12:00:00 AM | Google
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★★★★★ John Del PonteGreat place friendly people only place I go for service | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ Big Top Party RentalService department was fabulous! Sean could not have been any nicer. What great customer service thank you! | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ 7michaelleblancBill was helpful professional and knowledgeable as was Mo they made this the best truck buying experience I’ve ever had | Read Full Review9/28/2023 12:00:00 AM | DealerRater
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★★★★★ Guillermo AlvarezIt was super fast service, nice. | Read Full Review9/27/2023 12:00:00 AM | Google
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★★★★★ Tommy FisherEveryone was great down there. RJ was a great salesman. Listened to what I wanted and didn’t want. Didn’t try to push anything out of my price range on me. Everyone in the finance office was great too. I had a specific number in my head to make this work and those guys stuck to it with me. | Read Full Review9/27/2023 12:00:00 AM | Google
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★★★★★ ezezim17I got a Ram 1500 about 6 months ago and have been looking for a place to get my service done. I am happy to say that I found the place. 495 Chryser Jeep Dodge Ram was awesome. My service advisor Michael Glover was great and knowledgeable about my truck. I brought my truck in for an oil change and was in and out in 45 min. Their waiti | Read Full Review9/27/2023 12:00:00 AM | DealerRater
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★★★★★ Edward MartelThe service department is excellent. No surprises, honest and fair. | Read Full Review9/26/2023 12:00:00 AM | Google
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★★★★★ E ZimI got a Ram 1500 about 6 months ago and have been looking for a place to get my service done. I am happy to say that I found the place. 495 Chryser Jeep Dodge Ram was awesome. My service advisor Michael Glover was great and knowledgeable about my truck. I brought my truck in for an oil change and was in and out in 45 min. Their wait | Read Full Review9/26/2023 12:00:00 AM | Google
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★★★★★ ryan bealGot service for oil change recall and tire rotation got the Wagoneer back and there was a terrible s vibration while driving on the highway called to have them check the balance they said the next opening was weeks away and it take 2hrs to balance tires we spent $60 to have them Balanced at a tire store which took less than 1 hr. S | Read Full Review9/26/2023 12:00:00 AM | Google
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★★★★★ Scott XThe work was done well and quickly. The employees were professional and friendly. The only issue is I placed 6 calls to the service department. Not one was answered so I had to leave voice mails. No return calls. I had to speak with General manager to verify my appointment and to say what I need done. He then had to speak with the s | Read Full Review9/23/2023 12:00:00 AM | Google
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★★★★★ Bill PlaistekI will rate this once I receive my refund for a tire I had to purchase. I have a road hazard warranty and I should have not had to pay for my tire. | Read Full Review9/23/2023 12:00:00 AM | Google
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★★★★★ Julie PrentissThey were very responsive in diagnosing the issue and fixing it. Great service abs great communication from Mike :) | Read Full Review9/21/2023 12:00:00 AM | Google
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★★★★★ Rebecca and John ChronisWe bought our car within 2 hours. Staff was friendly and attentive and we're very happy with our purchase. | Read Full Review9/21/2023 12:00:00 AM | Google
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★★★★★ Brian JudgeService guys were awesome, they went outa their way just to make sure i was completely satisfied with my service. Five stars isn’t enough, I would give them a ten star review. | Read Full Review9/21/2023 12:00:00 AM | Google
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★★★★★ maryannec9Our experience was amazing, we loved Bill, he helped us make a decision immediately on a new Jeep and Jack also was amazing!!! We are completely happy with our decision to come into this dealership | Read Full Review9/21/2023 12:00:00 AM | DealerRater
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★★★★★ anthony courtoisExtremely helpful and easy to work with | Read Full Review9/19/2023 12:00:00 AM | Google
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★★★★★ Whhjr1959Safety recall and tire issue resolved quickly and efficiently. Didn’t have to wait too long, nice waiting room. | Read Full Review9/18/2023 12:00:00 AM | DealerRater
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★★★★★ Bret MillerGreat communications and they did a great job | Read Full Review9/17/2023 12:00:00 AM | Google
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★★★★★ Kyle BordencaTypical sales. Friendly, but something seemed off with the rep i dealt with. To quick to make a sale but not willing to completely listen. I walked because what i was looking for wasnt there and not willing to budge. I know autos as well as sales myself. But if tbey reslly wanted the sale the #s would have been where i needed them no | Read Full Review9/17/2023 12:00:00 AM | Google
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★★★★★ pad256The sales and service are impeccable. They go above and beyond expectations every time. I find there services to be very competitively priced compared to local oil change chains, as for tire rotation look elsewhere $40 I think is to high for this service. They look though any potential warranty issues or recalls to keep me up and run | Read Full Review9/16/2023 12:00:00 AM | Google
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★★★★★ Meredith WardHighly recommend for all of your car needs. Bill was fantastic - polite and responsive and very knowledgeable. He went above and beyond. Thank you!! | Read Full Review9/15/2023 12:00:00 AM | Google
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★★★★★ Paul DachsteinerGreat experience. Bill was factual, honest and just a nice guy. | Read Full Review9/15/2023 12:00:00 AM | Google
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★★★★★ Mike FelixVery good workmanship and professionalism. The job was done accurately quickly and the problem was diagnosed correctly. | Read Full Review9/13/2023 12:00:00 AM | Google
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★★★★★ Tom BBeware of price gouging in service department. I went in for a routine oil change and I wound up with a $1,000 bill. While I did need new brake pads and rotors, the service advisor inflated the price severely. I should have shopped around, but I felt pressured. I tried some negotiation about the price, without much success. Usually t | Read Full Review9/10/2023 12:00:00 AM | Google
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★★★★★ Jbaiz0423Aside from the initial salesperson that sold me my Grand Cherokee 2 years ago, everyone else I've come across who works there are unpleasant, unprofessional, and sneaky. To start, I have been trying to get an appointment there since I purchased my vehicle and they either never answer the phone (they certainly don't reply to voicemail | Read Full Review9/9/2023 12:00:00 AM | DealerRater
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★★★★★ Neder LimaThe service was good, but the sales man was the greatest. He was very helpful, friendly and l feel like l know him a long time already. Read to answer all my questions and taking care of what I need. It was quick and very smooth the pursuit of this vehicle. Thank you guys! | Read Full Review9/8/2023 12:00:00 AM | Google
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★★★★★ Karen O'DeaGreat experience. Highly recommend them! | Read Full Review9/8/2023 12:00:00 AM | Google
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★★★★★ Tayler PoistSuch a wonderful and efficient experience with 495 Jeep. I absolutely love my new Jeep & they made it such an easy and smooth process. | Read Full Review9/6/2023 12:00:00 AM | Google
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★★★★★ M.b.hicksStopped in yesterday afternoon for oil change. The service manager was able to get me right away, without an appointment. Many Thanks. | Read Full Review9/6/2023 12:00:00 AM | DealerRater
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★★★★★ Dean AyotteThe service department did a great job communicating with me during a recent recall service. | Read Full Review9/3/2023 12:00:00 AM | Google
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★★★★★ Nadine CunninghamExcellent service for my 2016 Jeep Wrangler! I used the after-hours drop off bin and was contacted by the service representative within 36 hours. I dropped my car off on a Monday night and the service was done by end of the day Thursday. They even vacuumed the interior and gave the outside a wash! My Jeep is in much better condition | Read Full Review9/3/2023 12:00:00 AM | Google
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★★★★★ ebishopSuper pleasant service in both the Service and Parts departments. They also worked with me to get emergency service done on my vehicle right before Labor Day weekend. They were a blessing. | Read Full Review9/2/2023 12:00:00 AM | DealerRater
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★★★★★ LMARTENS2030I went to change my oil in Odessa Texas and mr Walker was great you need more people like him my can was done in no time so thank you Laurie Martens | Read Full Review8/31/2023 12:00:00 AM | DealerRater
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★★★★★ Anthony FedoceHonestly the quickest & easiest experience I had at a dealership getting my truck serviced. | Read Full Review8/31/2023 12:00:00 AM | Google
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★★★★★ Paul TullyI needed AC service and I was told it would be over 3K to fix before even being looked at by a technician. When the technician did look, he wasn’t able to determine the root cause and offered to charge the AC system for over $600 and “hope for the best” OR pay around $600 to have the dashboard removed so they could further troublesho | Read Full Review8/31/2023 12:00:00 AM | Google
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★★★★★ Michael JarvisSpeedy clean service. They even washed my car Ask for Mike in service 10/10 | Read Full Review8/30/2023 12:00:00 AM | Google
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★★★★★ Brandon RhymerFantastic experience! I was able to come in find the truck I wanted and get everything done with no issues in record time. Thank you to Kyle and Mo for squaring away my family with our ideal new truck! | Read Full Review8/30/2023 12:00:00 AM | Google
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★★★★★ Shanna ThompsonMy car needed a bunch of repairs this year. They did a great job! Such a difference. Many thanks! | Read Full Review8/30/2023 12:00:00 AM | Google
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★★★★★ Justin MeadRJ and the rest of the team at 495 Chrysler Jeep Dodge Ram were incredible to work with. We came in with a 3 year old and 1 year old who were running all over the sales floor and into offices, and the staff just smiled and laughed and danced with them while we tried to wrangle them together. The sales process itself was smooth and f | Read Full Review8/29/2023 12:00:00 AM | Google
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★★★★★ Valerie NicholasI thought what I had done got done in a timely manner-no complaints. | Read Full Review8/29/2023 12:00:00 AM | Google
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★★★★★ Skyler RydbergAlthough there were some issues getting the updates installed for my recall service, the team was attentive communicative and flexible supporting my needs around a courtesy car. | Read Full Review8/29/2023 12:00:00 AM | Google
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★★★★★ Olivia TerrazzanoI came in not expecting to walk away with a new vehicle, but my entire experience with 495 Chrysler was excellent, especially the customer service of the salesman, RJ. I couldn’t be more ecstatic about my new Jeep! Rj went out of his way to get my new car delivered. 10/10 experience! | Read Full Review8/29/2023 12:00:00 AM | Google
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★★★★★ Jennifer ToomajanianEveryone was nice and helpful | Read Full Review8/28/2023 12:00:00 AM | Google
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★★★★★ DonnaWaiting are very clean. Wait time was very reasonable. The only issue I had was with the check in person. He was obviously not a people person though and should not be in that position. I had a coupon that I gave to the cashier when I checked out. She mentioned that this should’ve gone to my check in person however, there was no sign | Read Full Review8/27/2023 12:00:00 AM | DealerRater
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★★★★★ James ChisholmKyle and the managers were great! They made my purchase fast and easy. I had been a client of the BIG competitor for years but will be referring my friends and family to 495! Thanks Kyle, John and Rick! | Read Full Review8/26/2023 12:00:00 AM | Google
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★★★★★ RUBENS DeoliveiraGreat dealership! The service department is awesome from setting up a visit to guys in the shop. They are fast and honest. | Read Full Review8/25/2023 12:00:00 AM | Google
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★★★★★ Stephanie BosakLarry was great to work with and made the process easy and relaxed! He did a great job walking us through everything and delivered when promised. | Read Full Review8/24/2023 12:00:00 AM | Google
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★★★★★ Carol LafortuneWorst customer service in the service dept they do not at all communicate with you.vehicle was supposed to be done in the evening not finished until the next afternoon General manager was absolutely rude and doesn't care about customers satisfaction DO NOT BRING YOUR VEHICLE HERE | Read Full Review8/24/2023 12:00:00 AM | Google
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★★★★★ Bethany BeckGreat experience buying a new car. Update: service dept isn’t great. Hard to get a hold of, discussed this with them already and they still sent me a link for a review. Bad idea on their behalf. Went in for an oil change/ tire rotation and then realized after service my lane sense is no longer working. Was told it couldn’t possibly b | Read Full Review8/22/2023 12:00:00 AM | Google
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★★★★★ Billy LannanNice facility, knowledgeable and friendly. | Read Full Review8/21/2023 12:00:00 AM | Google
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★★★★★ Jon BurkeFantastic people. Everyone was happy to help me get what I was looking for. After seeing a jeep on their website I called and was told it was available I went down to their dealership. I walked in and was greeted by Phil. He went and got the details on the car I asked on and unfortunately between me calling and getting down there som | Read Full Review8/19/2023 12:00:00 AM | Google
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★★★★★ Michael DecristoforoCall updates on repairs | Read Full Review8/18/2023 12:00:00 AM | Google
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★★★★★ Dan BrodeurThe GM and sales group were very helpful. It was quick and painless. I would highly recommend. Shah and RJ were great. | Read Full Review8/15/2023 12:00:00 AM | Google
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★★★★★ david duffinWonderful people Mike makes it very pleasant with service, highly recommended | Read Full Review8/15/2023 12:00:00 AM | Google
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★★★★★ Adam NappaGreat experience. Would recommend! | Read Full Review8/15/2023 12:00:00 AM | Google
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★★★★★ Molly BrownI highly recommend 495 . I recently has an experience where they went above and beyond all customer service expectations . | Read Full Review8/15/2023 12:00:00 AM | Google
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★★★★★ Samantha HynesFriendly dealers and a quick experience! Love love love my new Jeep! | Read Full Review8/15/2023 12:00:00 AM | Google
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★★★★★ Nhung NguyenThe service department for this dealership is really bad. The service advisor wouldn't return your call. They wouldn't communicate with you about your vehicle. MY van have sat there for about a week now and they haven't look at it yet. this place is a ZERO Star for me. | Read Full Review8/14/2023 12:00:00 AM | Google
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★★★★★ Alexis VieringGreat experience, quick process had my car in 3 days! Thanks to 495 jeep | Read Full Review8/13/2023 12:00:00 AM | Google
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★★★★★ kristin dickinsonGreat service!!!! Ray had me in and out in less than an hour for routine maintenence. | Read Full Review8/11/2023 12:00:00 AM | Google
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★★★★★ Robert TerrazzanoAbsolutely ?? % customer satisfaction! Rj called me to check in for the last 3 months, never forgot what I wanted in a truck.. and shaw just gets thing done! Whether your a new customer or an old customer! Thanks you!!! | Read Full Review8/11/2023 12:00:00 AM | Google
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★★★★★ Ellen VigThe service department does good work, when they eventually work on your vehicle. The bad news is that even though they have all the parts and you have a confirmed appointment, your vehicle may sit on their lot for a week before they get around to doing anything with it. And don't count on the service reps answering the phone or retu | Read Full Review8/11/2023 12:00:00 AM | Google
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★★★★★ Yianni Time617I want to start out by saying how amazing Ray from the service department is and the owner of the 495 dealership they went out of their way to help me after Valvoline oil messed up my oil filter, housing. Valvoline sent me to Jeep dealership, knowing that they screwed up and then after they tried to say that it’s 495 jeep dealership | Read Full Review8/10/2023 12:00:00 AM | Google
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★★★★★ Don SupernorAlways great service. Michael Glover in service is great and Always helpful explaining the issue with the vehicle.. | Read Full Review8/9/2023 12:00:00 AM | Google
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★★★★★ Christen DeMontArgenis was such a great help. He listened to what I wanted and where I wanted to be and made it happen. The team was great from start to finish! | Read Full Review8/9/2023 12:00:00 AM | Google
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★★★★★ Michael SchenaMichael, Dave and Shawn. Thank you so much for your help with servicing our vehicles. | Read Full Review8/9/2023 12:00:00 AM | Google
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★★★★★ Patrick HansonMy rep was ray. and he was polite and told me how long it would take and informed me what my jeep was in need of, and it was done and ready at the time he told me. Very happy with my service. | Read Full Review8/9/2023 12:00:00 AM | Google
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★★★★★ Lori-Ann BlairService Manager Ray Arocho is a true professional. He listened to my concerns and worked diligently to resolve the issues. I am pleased to say that 495 Jeep will continue to be my go to dealership for all my sales and service needs. Thank you ?? | Read Full Review8/6/2023 12:00:00 AM | Google
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★★★★★ Brian B.After waiting 4mos for a new USB port to get installed it worked for 1 day. Service advisor said he needs to contact Chrysler for support...that was 2mos ago. I was told the wait list at the body shop for fixing my paint defect is completely backlogged. It will probably open when my warranty expires! 1 ? because the staff is courteou | Read Full Review8/6/2023 12:00:00 AM | Google
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★★★★★ Jaime CamposBilly was very attentive and great to work with in Sales. He was very knowledgeable and was there ato guide us but was never pushy. Overall just a nice guy. | Read Full Review8/5/2023 12:00:00 AM | Google
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★★★★★ Lisa CampoProfessional, timely, efficient. My family and I have purchased numerals vehicles from 495 and will continue to do so. | Read Full Review8/3/2023 12:00:00 AM | Google
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★★★★★ Erika VirellaRay went above and beyond! I was in and out in minutes for my oil change!! | Read Full Review8/2/2023 12:00:00 AM | Google
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★★★★★ ZachGreat experience purchasing my 2023 Ram 2500 6.7L | Read Full Review8/2/2023 12:00:00 AM | Google
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★★★★★ Joseph FerrisThe process could not have been better from start to finish. | Read Full Review7/30/2023 12:00:00 AM | Google
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★★★★★ paul.bailey2Worth the trip to Lowell. Great people to work with. Glad we made the trip. | Read Full Review7/30/2023 12:00:00 AM | DealerRater
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★★★★★ BachmanshopKind, respectful and great services . Is a pleasure working with 495 Chrysler Jeep Dodge , with Bill and Shah | Read Full Review7/28/2023 12:00:00 AM | DealerRater
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★★★★★ grldleblancAs always, service at 495 Dodge was professional and thorough. The are my first stop for any service needs.Ray Arocho, service advisor, was in touch throughout the process, i was clearly informed throughout. | Read Full Review7/28/2023 12:00:00 AM | DealerRater
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★★★★★ Laurie MyersI have been a loyal customer since 2007 and have never had a bad experience. Most recently, I had the pleasure of working with Ray Jr. in the Service Department, he was professional, courteous, and went above and beyond. Thank you 495 Chrysler Jeep Dodge Ram, and a big shout out to Ray and Ray Jr. in the Service Department! #happ | Read Full Review7/27/2023 12:00:00 AM | Google
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★★★★★ Steve RFast and courteous service. Great communication | Read Full Review7/27/2023 12:00:00 AM | Google
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★★★★★ Ashley.gouveiaSqueezed me in for an oil change last minute. So thankful and even got a car wash! | Read Full Review7/26/2023 12:00:00 AM | DealerRater
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★★★★★ Gary_chandonnetAlways professional and courteous, providing accurate information and fair deals Have been doing business with them for several years | Read Full Review7/25/2023 12:00:00 AM | DealerRater
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★★★★★ Seanb1010495 dodge has been great. My wife and I have bought both of our vehicles there and will continue going there. They have been hassle free and helpful every time. The service department has been great with time lines and accommodating when something has gone wrong. | Read Full Review7/22/2023 12:00:00 AM | DealerRater
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★★★★★ Dan ZinitiQuick and effective. Ray was very helpful. | Read Full Review7/21/2023 12:00:00 AM | Google
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★★★★★ Luciano TaverasService was faster than expected. Easy way to set-up everything. | Read Full Review7/20/2023 12:00:00 AM | Google
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★★★★★ Debra OwenWe love it here, they really make you feel apart of their family. We have bought all our vehicles here and we wont buy anywhere else. | Read Full Review7/20/2023 12:00:00 AM | Google
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★★★★★ CmyarrowBest experience buying a car. Very professional staff especially salesman would highly recommend this dealership. | Read Full Review7/20/2023 12:00:00 AM | DealerRater
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★★★★★ CmyarrowBest salesman I ever dealt with no pressure answered all my questions very professional and good looking! | Read Full Review7/20/2023 12:00:00 AM | DealerRater
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★★★★★ cspos824Great people great service! Always a pleasure to deal with. A wonderful purchase from start to finish. | Read Full Review7/20/2023 12:00:00 AM | DealerRater
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★★★★★ Stephen A HALLI can’t say enough good things about the at 495 Chrysler Jeep Dodge Ram. The he service was great the staff outstanding. The only reason for a 4 rating is no substitute transportation was offered. My vehicle was in for a Factory recall for two days. | Read Full Review7/20/2023 12:00:00 AM | Google
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★★★★★ Wile CoyoteLow pressure sales. Had the used vehicle I was looking for. No haggling. Price is the price here and according to Edmunds it was a good price. Sales rep was helpful and professional. | Read Full Review7/20/2023 12:00:00 AM | Google
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★★★★★ Thomas FollettSurprised that your sales people would show a vehicle that you don’t have the title in hand. Also surprised that communication between the sales people and the service department has some miscommunication. Despite these minor issues, I am very pleased with the vehicle that I purchased. Your financial associate was very accommodating | Read Full Review7/20/2023 12:00:00 AM | Google
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★★★★★ Ella RoeWe had a great experience at 495 Jeep purchasing our new Cherokee. Shah and James were a pleasure to work with and James was able to answer all of our questions. He was also very proactive contacting me when the car was ready, even to the point of having the car running when I arrived. I would definitely purchase my next Jeep here an | Read Full Review7/16/2023 12:00:00 AM | Google
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★★★★★ Earl60I had my Jeep serviced there. The people were very nice. They did a great job. Would highly recommend. | Read Full Review7/15/2023 12:00:00 AM | DealerRater
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★★★★★ JackieMy jeep needed an oil change and windshield wipers changed. Service team was great and it was done in no time. Would have been 5 stars but it took scheduling online and 3 phone calls to get someone to confirm an appt. No one in the service dept. ever answers the phone or called me back, I had to call back several times. | Read Full Review7/15/2023 12:00:00 AM | Google
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★★★★★ MARK BONACCIAwesome experience from beginning to end!!! | Read Full Review7/14/2023 12:00:00 AM | Google
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★★★★★ DougI just purchased my fourth vehicle from 495 Jeep which in itself says something. Ownership takes great pride in all aspects of the dealership from its spotless showroom and comfortable service waiting room to a sales staff that is friendly and knowledgeable. Everyone has their own take on service so I can only speak for myself. Like | Read Full Review7/14/2023 12:00:00 AM | DealerRater
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★★★★★ dougfinneganAmazing. Mike from Service along with Ray Senior provided exceptional service in all aspects of my visit. I couldn’t be happier. | Read Full Review7/14/2023 12:00:00 AM | DealerRater
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★★★★★ kari kayCame here to get my tire fixed and it was such a smooth and fast process! All thanks to Mike for his friendly and knowledgeable service. Will be coming here for all my jeep needs from now on | Read Full Review7/12/2023 12:00:00 AM | Google
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★★★★★ M.G. MouradI didn’t purchase my jeep from them but I always service my jeep there. They’re the best when it comes to quality of service and customer service. Whether it’s the service manager or the technicians, they’re all nice and willing to listen and offer help when you needed. I recommend service your Chrysler / Jeep / Dodge there. | Read Full Review7/7/2023 12:00:00 AM | Google
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★★★★★ Frank VentrescaOnce again this place is a disgrace. Made an appointment for an oil change because I had a coupon. The coupon says oil change , tire rotation and new wiper blades for 99 dollars. When the car was done the bill was double. The coupon doesn’t cover but 5 quarts of oil I needed 6. And I got charged 30 dollars for my rear wiper blade ne | Read Full Review7/7/2023 12:00:00 AM | Google
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★★★★★ John VellarditaDon’t know I was not the John vellardita which was there. You keep confusing me with my son John Anthony vellardita to whom service rendered on the Jeep compass | Read Full Review7/5/2023 12:00:00 AM | Google
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★★★★★ Bill TierneyI went in on a busy Saturday morning without out an appointment for the state inspection sticker and I was out of there in 30 minutes.Thanks | Read Full Review7/5/2023 12:00:00 AM | Google
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★★★★★ Kwan CheungThey are friendly, patiently to answer all the questions. | Read Full Review7/4/2023 12:00:00 AM | Google
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★★★★★ James LearyI bought my Jeep Grand Cherokee in April couldn’t be happier with the care and patience the salesman had. About 4 weeks later a pesky rodent made its way up under my hood and chewed a bunch of wires. Mike the service tech went above and beyond to fix my jeep. Will always recommend 495 Jeep to friends and family! | Read Full Review7/3/2023 12:00:00 AM | Google
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★★★★★ Lee EmersonHad 0830 appointment and vehicle was not completed till after10am. Also, never used to have issues getting a hold of service and now it is very difficult. Either no one answers or if I leave a voice mail I either never get a call back or it takes atleast 4 days before I get a response back. I am not satisfied with this and have purch | Read Full Review7/3/2023 12:00:00 AM | Google
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★★★★★ Alexis GonzalezStaff was rude for the most part. I called to check the status of my vehicle and was informed someone supposedly spoke with me and gave instructions I wasn’t even aware. 0 customer service wouldn’t recommend. | Read Full Review7/2/2023 12:00:00 AM | Google
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★★★★★ Fabian GuerraEl servicio es ágil y rápido. El personal es muy amable. | Read Full Review6/30/2023 12:00:00 AM | Google
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★★★★★ pssmith673Thanks for completing the recall and solving the intermittent problem with the dash lights and radio going black. Job well done guys! | Read Full Review6/30/2023 12:00:00 AM | DealerRater
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★★★★★ Glynn_mollyI had the greatest experience buying my new Jeep Grand Cherokee! Phil was salesman and he was extremely knowledgeable and made my car buying experience a breeze! | Read Full Review6/29/2023 12:00:00 AM | DealerRater
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★★★★★ Pauline GreeneAll five stars. Ray listened carefully to my issues and called me before they did any work. Everyone here treated me respectfully and with a friendly attitude. My Jeep feels like a new car now. As with any car repairs it was expensive but not more than anywhere else and these guys got the job done right. | Read Full Review6/29/2023 12:00:00 AM | Google
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★★★★★ Derek WinnI think it was a bad move to charge a customer for an oil change when they have to take the engine apart anyways and have to replace the oil. I had 50% life left in my oil before I went there and I shouldn't have been grandfathered in seeing that they had to take the engine apart to fix the problem anyways just gave me a bad taste in | Read Full Review6/29/2023 12:00:00 AM | Google
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★★★★★ Alannah O'ConnellGreat service! Worked with Ray who was amazing! He got me into a loaner car almost immediately and kept me up to date every day with what was going on with my car. My car has literally never run better! Would definitely recommend this dealership! | Read Full Review6/28/2023 12:00:00 AM | Google
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★★★★★ Dave CopsonDelivery was scheduled for 930am of my new Jeep. The salesman dropped the ball as it wasn’t cleaned and ready for delivery. It arrived 1 hour and 45 minutes late. The entire inside on the dashboard, seats and rear had little white lint on them, there was a mud smudge on the passenger side door sill, 2 x 1,5 inches of green tape ne | Read Full Review6/28/2023 12:00:00 AM | Google
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★★★★★ Baxter ChismI made an appointment online to have my vehicle serviced yesterday for 9:15 AM this morning. I showed up at the designated time and they did not see my appointment. The gentleman helping me there were 20 appointments ahead of me and implied it would have been better to call. When I told him I would seek service elsewhere he replied w | Read Full Review6/28/2023 12:00:00 AM | Google
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★★★★★ Rick GlynnOutstanding, Phil our Sales Rwp was knowledgeable and very personal...a fantastic experience like it should be..... | Read Full Review6/27/2023 12:00:00 AM | Google
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★★★★★ amanda cavanaughThis was my second time leasing from 495 and working with Bill. I highly recommend. I was a painful customer who went there without a plan - test drove numerous vehicles, and Bill was great. He was super patient, helpful and knowledgeable. Thanks Bill and 495!!! | Read Full Review6/27/2023 12:00:00 AM | Google
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★★★★★ Victory HuntersI love My new RAM Truck!! And the Dealer and Customer Service is Top Notch! I will buy My next New Truck There! Thank You | Read Full Review6/26/2023 12:00:00 AM | Google
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★★★★★ Lynn OppenheimGreat service. Waiting area is so clean and inviting. Lots of snacks. | Read Full Review6/23/2023 12:00:00 AM | Google
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★★★★★ G LambertExcellent service, clean waiting room | Read Full Review6/22/2023 12:00:00 AM | Google
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★★★★★ Khmerboyz2180The best dealer in town ?? good business Good friendly Good service Good salesman Best place | Read Full Review6/22/2023 12:00:00 AM | DealerRater
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★★★★★ wesolowskigService was prompt and professional. Extra work was required and Service was completed in the time frame promised. | Read Full Review6/21/2023 12:00:00 AM | DealerRater
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★★★★★ wesolowskigService was prompt and professional. Extra work was required and Service was completed in the time frame promised. | Read Full Review6/21/2023 12:00:00 AM | DealerRater
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★★★★★ Cathy DavisThank you for the customer service in the Service area. Ray kept me up to date on everything. Thanks for a great job Ray! | Read Full Review6/20/2023 12:00:00 AM | Google
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★★★★★ Tom ByronService was very good! Took me in without an appointment! | Read Full Review6/20/2023 12:00:00 AM | Google
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★★★★★ PattersfVery professional. Great service recommendations. All work performed quickly and cleanly and everyone was very upbeat and friendly | Read Full Review6/16/2023 12:00:00 AM | DealerRater
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★★★★★ Michael LongoThird vehicle - 4th transaction I have done with 495 Jeep. They have all been easy, great and fair. Bill Tierney and Jack DiPietro are the best. Highly recommend doing business with this Dealership. | Read Full Review6/15/2023 12:00:00 AM | Google
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★★★★★ Brandon ConleyService was really good and the service writers where amazing and so Professional | Read Full Review6/15/2023 12:00:00 AM | Google
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★★★★★ Donald KelseyVery professional I knew what I wanted and where I needed to be price wise they made it happen | Read Full Review6/14/2023 12:00:00 AM | Google
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★★★★★ Rolling StoneI have purchased vehicles in the past from this dealership so when I bought another Jeep, I returned to the dealership because of their reputation. They still continue to do great customer service. | Read Full Review6/14/2023 12:00:00 AM | DealerRater
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★★★★★ Richard RExcellent service and professionalism, we were able to get exactly what we needed for our company, had a great time testing out to make sure it was exactly what we’re looking for, than you | Read Full Review6/13/2023 12:00:00 AM | Google
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★★★★★ Douglas BrownWas able to drop my truck. They provided an Uber ride home. Prompt repair. Fair price. Well done work. | Read Full Review6/13/2023 12:00:00 AM | Google
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★★★★★ KimClean, friendly, exceptional waiting area, service staff was perfect. Service to my Jeep was quick! | Read Full Review6/11/2023 12:00:00 AM | DealerRater
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★★★★★ D.J. DorantGreat service from Phil!! His customer service and knowledge is second to none! | Read Full Review6/9/2023 12:00:00 AM | Google
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★★★★★ Katie CarlsonI had an amazing experience at 495! Everyone was so helpful and nice. They worked with me to get me into my dream car! The Wrangler I was interested in had been sold, but James and the team was able to find me one that fit exactly what I was looking for! Jack helped make the paperwork make sense and I am extremely happy with my new W | Read Full Review6/8/2023 12:00:00 AM | Google
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★★★★★ Artur MirandaThe reason for this rating does not reflect the staff. Jeep is a company that uses Uconnect radio system that I was having issues with. My radio was working great and Uconnect advised that I follow instructions on their website to complete an update. After properly following the instructions, the update didn't work. I read the manual | Read Full Review6/7/2023 12:00:00 AM | Google
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★★★★★ WALTER SZUKSTAGreat service and was also given a service coupon for money off the oil change which was very much appreciated | Read Full Review6/6/2023 12:00:00 AM | Google
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★★★★★ J MI had the pleasure of working with RJ at the car dealership and I must say that he is an exceptional salesperson. He went above and beyond to help me secure the best deal for my new car and made the trade-in and buying experience memorable and enjoyable. RJ was very patient, knowledgeable, and understanding of my needs and preference | Read Full Review6/5/2023 12:00:00 AM | Google
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★★★★★ Peter deHollanFast efficient and friendly although $$$ | Read Full Review6/5/2023 12:00:00 AM | Google
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★★★★★ Patty ChevalierThe service is always fantastic! The labor charge is unreasonable. Charged $67.98 to snap two plastic parts on rear view mirror. 40 minutes ! My old one I could do in a minute or 2. Based on that I give 3 stars. | Read Full Review6/3/2023 12:00:00 AM | Google
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★★★★★ DgsalaniBest service ever, bought my Jeep 2 years ago and Shah and Tony always make it a point to personally check on the progress and quality of the service provided. | Read Full Review5/31/2023 12:00:00 AM | DealerRater
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★★★★★ Robert OlearyWe got a Ram on Memorial weekend, ARGENIS was amazing! He was friendly, very knowledgeable about the truck and very fun to work with! Car buying can be typically be very stressful but ARGENIS and the Sales Manager SHAH were like buying from family- lots of funny stories and laughs all around! And Jeff the finance guy was great too! B | Read Full Review5/30/2023 12:00:00 AM | Google
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★★★★★ mike staffCourteous, friendly, and fast. The only place I would take my vehicle for an oil change. they are also cheaper than those other quick lube places. And I trust that a certified mechanic is doing the work. | Read Full Review5/29/2023 12:00:00 AM | Google
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★★★★★ George ReddingEverything that was great except for being told it would take a couple hours and it took like 6 hours. Would appreciate it more if they were just honest and said it could be around 4:00 plus hours, because it was the holiday weekend on a Friday. Otherwise they would have got five stars. | Read Full Review5/28/2023 12:00:00 AM | Google
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★★★★★ Ruby Guerrero CarnevaleHad a great experience at 495. It is where we bought our last car and where we will buy our next car! Great prices and friendly service. | Read Full Review5/27/2023 12:00:00 AM | Google
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★★★★★ Keir AnzelmoSalesperson and finance manager were great to work with. Clean dealership and solid vibes | Read Full Review5/27/2023 12:00:00 AM | Google
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★★★★★ Sheri SutherlandExcellent customer service My repair was completed on time And I had a loaner provided to me | Read Full Review5/27/2023 12:00:00 AM | Google
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★★★★★ John HorakThey where professional and fixed my car when others couldn't | Read Full Review5/26/2023 12:00:00 AM | Google
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★★★★★ Eugene PreylEasiest car purchase I’ve ever had. Delivered what they promised on time. My family loves the wrangler! | Read Full Review5/25/2023 12:00:00 AM | Google
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★★★★★ Scott BarlowI always get treated well and have been dealing with Mike in service . | Read Full Review5/21/2023 12:00:00 AM | Google
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★★★★★ Leighann RocheI've been happy with the service and customer service. The Service girls are outstanding and beyond helpful. Hopefully, the service guys could be the same. | Read Full Review5/20/2023 12:00:00 AM | Google
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★★★★★ Greg HollowayShaun was very helpful with our service request | Read Full Review5/19/2023 12:00:00 AM | Google
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★★★★★ Danielle ReposaI am so over the moon happy with the whole experience!! Yesterday was my day off so I was thrilled they could get me in the next day when I called and was able to fix my car in one business day! It usually never works out that way for me! I didn’t have to pay for a rental which I figured I would and have to leave it w them for days. | Read Full Review5/19/2023 12:00:00 AM | Google
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★★★★★ ambersue550This is a great place I’ve leased 3 jeeps from them and I keep going back! | Read Full Review5/17/2023 12:00:00 AM | DealerRater
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★★★★★ Deborah CyrExcellent service. Sales people friendly and very helpful. I would recommend this dealership to my friends. | Read Full Review5/16/2023 12:00:00 AM | DealerRater
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★★★★★ Michael McCarthyBill Tierney helped me with my Dodge Ram trade in and new lease. He was very efficient, helpful, and the price was great! I’d highly recommend Bill and the 495 team overall. | Read Full Review5/16/2023 12:00:00 AM | Google
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★★★★★ Joe StevensCouldn’t ask for a better place very fast and very professional, James and Jack are great to answer every question I had very polite would highly recommend 495 to everyone | Read Full Review5/16/2023 12:00:00 AM | Google
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★★★★★ e.keeThis dealership did a great job evaluating the issues we were having and keeping us posted on the progress. | Read Full Review5/14/2023 12:00:00 AM | DealerRater
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★★★★★ Mike FuchsExcellent service. Had me in and out in about an hour. Very clean and classy establishment. Thank you | Read Full Review5/13/2023 12:00:00 AM | Google
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★★★★★ DestinyBest service experience ever! Mike is the best! Highly recommend! | Read Full Review5/12/2023 12:00:00 AM | Google
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★★★★★ Peter D'OrsiNo communication from this dealership. No one answers the phone. No one calls you back, for days. Getting a battery changed took 4 days and an in person trip to the shop to find out what was going on. Got ahold of a receptionist once and asked for her to check on status of my car, she said it wasn't her job. Have to go in and ta | Read Full Review5/9/2023 12:00:00 AM | Google
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★★★★★ Curtis NagleFelt 100% confident in handing the keys over to my 2009 Dodge Challenger SRT8. The mechanics here were enthused to see her roll in and made me feel confident in knowing I have the go to shop for anything needed in the future. I know the mechanics at 495 will do right by the car! | Read Full Review5/8/2023 12:00:00 AM | Google
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★★★★★ Steve LacareTop notch dealership ! Could not ask for a better experience purchasing a pre owned Jeep. | Read Full Review5/8/2023 12:00:00 AM | Google
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★★★★★ Melissa KingThe salesman I worked with, Kyle, was very knowledgeable and made my car buying experience very quick and easy. He went above and beyond to make sure everything looked good with the car before me taking it home the next day. | Read Full Review5/4/2023 12:00:00 AM | Google
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★★★★★ jonathan silvaAmazing service, will be shopping with the 495 jeep team again!!! | Read Full Review5/4/2023 12:00:00 AM | Google
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★★★★★ Charlie ProkopAmazing and quick service! The customer service was stellar! Even returned the vehicle washed! | Read Full Review5/4/2023 12:00:00 AM | Google
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★★★★★ Jennifer WilliamsIt was all around great! I recommend seeing Kyle, he makes the process of buying a new car very enjoyable and smooth. | Read Full Review5/3/2023 12:00:00 AM | Google
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★★★★★ Chari CiriacoVery helpful and professional. Had a great experience. | Read Full Review5/3/2023 12:00:00 AM | Google
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★★★★★ Haley TiernanDealership provided me with an oil change and tire rotation at a decent price. They also notified me of upcoming service needs which was helpful. | Read Full Review5/2/2023 12:00:00 AM | Google
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★★★★★ Cody RobsonI’m now on my second vehicle purchased from 495 and highly recommend them for their service, helpfulness and making purchasing and servicing easy! | Read Full Review5/2/2023 12:00:00 AM | Google
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★★★★★ Susand6249Excellent service and advice. Customer friendly waiting room. Service representatives are always friendly and helpful. | Read Full Review5/1/2023 12:00:00 AM | DealerRater
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★★★★★ Dspinney58They have great service an made me feel at ease with my purchase Would recommended them to anyone | Read Full Review4/30/2023 12:00:00 AM | DealerRater