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495 Chrysler Jeep Dodge, Inc.

495 Chrysler Jeep Dodge, Inc.

★★★★★(545)read reviews
724 Rogers St, Lowell, MA 01852
(978) 735-4921 Ask About Our Service Specials!

Service Hours

Mon: 08:00 am - 06:00 pmTues: 08:00 am - 06:00 pmWed: 08:00 am - 06:00 pmThur: 08:00 am - 06:00 pmFri: 08:00 am - 05:00 pmSat: 08:00 am - 04:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

road hazard tire &
wheel protection

for as low as $145, get full repair or replacement cost

Click to Learn More

The Benefits of Synthetic

  • Reduced strain on your battery and engine
  • Better performance in extreme high and low temperatures
  • Improved oil longevity
click here to watch a video and learn more
brake pad info
Pennzoil Limited Warranty Program

About 495 Chrysler Jeep Dodge, Inc.

495 Chrysler Jeep Dodge, Inc. is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Ask About Service Contracts
  • Certified Technicians

Call (978) 735-4921 today to schedule your next appointment.

Our technicians at 495 Chrysler Jeep Dodge, Inc. are ready to help you!
Business Link Logo

495 Chrysler Jeep Dodge, Inc. is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call 495 Chrysler Jeep Dodge, Inc. today at (978) 735-4921 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Glenn D'Avanzo
    I had 2 recalls to perform on a used vehicle I purchased privately. I reached out to multiple dealerships and this was the only dealership that had the parts in stock and willing to perform the recalls within a week without making me wait 4 months like the other dealerships in New England. Professional and courteous throughout the d | Read Full Review
    12/7/2023 12:00:00 AM | Google
  • ★★★★★ Judy Jutras
    | Read Full Review
    12/7/2023 12:00:00 AM | Google
  • ★★★★★ Juan Rosario
    | Read Full Review
    12/6/2023 12:00:00 AM | Google
  • ★★★★★ Pocah Uralie Jean
    Good job Always good job | Read Full Review
    12/5/2023 12:00:00 AM | Google
  • ★★★★★ Sperno
    The dealer ship was very professional. Did everything they said . Everyone there was very professional | Read Full Review
    12/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Charles Tenney
    495 Jeep is awesome. Found a 2024 Jeep Rubicon X 4xe at a great price. First time with an electric Wrangler and I love it. Very sure footed and fast. Get yours before the $7500. Federal rebate goes away. | Read Full Review
    12/3/2023 12:00:00 AM | Google
  • ★★★★★ Rungnapa Onjan
    | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ Todd Casparius
    Ray in the service department provided stellar service. I have not come across a more professional and friendly rep in a long time. He made the process extremely enjoyable and over.exceeded my expectations. If you have internal merits and awards, I would highly recommend him for it. | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ Martin and Kelly
    Always a great experience at 495! | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Vu
    Excellent service | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ David G
    Jack was helpful start to finish and willing to field all of my questions when buying out my lease. He helped me better understand the process and gave me options and took the time to help me understand these options. The process was quick and painless. | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ Sig Angelo
    Professional and prompt job, I was updated with a Courtesy call when work was completed | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ nancyaspell
    Only my second time using them . This time was for an inspection sticker. They completed the inspection and I was on my way. | Read Full Review
    12/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ TMilHyn
    Outstanding service department. Fixed brakes and ebrake under warranty bc it was caused by seal leak. | Read Full Review
    12/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mano Oum
    I had a snapped drive shaft, and honestly was not excepting to get my car back in about a week or so due to parts and etc. It was a shocker to get a call and told that my car was ready to pick up… that was awesome and I really appreciated that Ray took the time to work on the car and get it up and running for me. Thank yall for getti | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ Charlie Cerullo
    Absolutely positively the best dealership i've ever been to they really care about their customers | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ Clifford Kinney
    The service dept was very helpful | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★★ Chinedu Ochin
    I am completely satisfied with 495 thorough and expeditious resolution of my car’s problems….nil complaints. ?? | Read Full Review
    11/23/2023 12:00:00 AM | Google
  • ★★★★★ Shirley Gosnear
    | Read Full Review
    11/23/2023 12:00:00 AM | Google
  • ★★★★★ Andrew Burrill
    | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ Megan Bomil
    | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ Tito Diaz
    The entire staff was very professional and helpful during my visit. | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ amy murphy
    | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ gary carlson
    Excellent work. Service person checking my truck was very polite and courtesy. The Service itself was great quality and job got done very quickly. | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ promopooch
    Courteous, Professional, Honest. From service tech Mike to Service Manager Ray and staff. Thank you! | Read Full Review
    11/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ Leo Falardeau
    I had another incredible experience working with RJ and shari. I would without hesitation recommend 495 chrysler jeep and dodge ram . My wife is on her 3rd jeep and this is my second vehicle with them every time it's a seamless transaction. 10 thumbs up for the crew at 495... | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Henry Marin
    | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Johnson20
    Friendly and great service | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Pk
    A long time customer of this dealership, I was very disappointed in the most recent servicing of my vehicle. I made the 9:30 am appointment on line for a routine oil change and tire rotation, a request to diagnosis the reason for continued pulling upon acceleration, a battery assessment and to determine why the check engine (MIL) lig | Read Full Review
    11/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ Maggie Medlin
    I wasn't pleased with the service at all.i asked questions about my vehicle and they didn't give me the right answer,and they seemed frustrated,as if I was a bother.While in the waiting room I can hear them all joking and singing happy birthday to a coworker.When my car was ready they couldn't take the time to tell me where my car w | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Andrew Pappastergion
    Easy scheduling and prompt service. Clean and comfortable customer wait areas. Service advisors pleasant and helpful! | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ OnyealilamF Chidoro
    My tire pressures weren't properly inflated to winter settings. | Read Full Review
    11/15/2023 12:00:00 AM | Google
  • ★★★★★ Destiny Lane
    Overall had an excellent experience! They were only booking out a week when I called to schedule an appointment (which is super reasonable in comparison to other dealers in the area right now) but I was having a major safety concern (death wobble) with my Jeep and they squeezed me in right away! | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Sharon Mcnulty
    I only bring my Durango here. Fast reliable service, very professional! | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Matthew Sherwood
    Great service !!! My last three vehicles have been serviced at 495 CDJR . I have always been treated well. The staff have always been friendly courteous & honest . I would recommend their service dept. . | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ William Lazzaro
    | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Mark Mahoney
    | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ jennita peou
    | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Jeffrey Tully
    | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ richard poole
    | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★★ Mark Stanley
    The repairs went well and they contacted my warranty company, getting everything covered, savings me almost $1900.00! The one issue is communication. I left several messages and never received a call back. I had to physically go there to find out what was going on. I was not informed the vehicle was ready for pick up. I found out onl | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★★ Ernie Linek
    Job well done | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★★ Marilyn St Armand
    | Read Full Review
    11/5/2023 12:00:00 AM | Google
  • ★★★★★ CShea
    The process from start to finish was quick and easy. Everyone I interacted with was very friendly and knowledgeable and made the experience seamless | Read Full Review
    11/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Nick m
    3 start because my initial appointment was not a good experience. But they definitely redeemed themselves on the second appointment as everything I asked for was finally done, and in one day. My feedback is, if you don’t have enough staff, then don’t overbook and hold on to people’s cars for days and give the impression that it’s be | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ Dave S
    Other than the massive up charging, service was Ok | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ Shannon Walsh
    Very helpful and friendly! I'm so glad that I stopped in. I picked the right dealership! Delicious coffee too! | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ Tanya Darocha
    Always a great experience at 495 Jeep! They are quick and thorough with services and staff is very welcoming | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ K D
    Very friendly great service!!! | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ krenaud3668
    Very nice website, quick response, friendly no stress atmosphere good selection would do business again with 495! | Read Full Review
    11/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ Katie Warner
    I've had nothing but great experience w 495 Jeep Service. So much so that I travel to them because the Jeep dealership near me is not up to the standards 495 Jeep is at all. Not to mention the staff at 495 Jeep go out of their way to make sure you have a great experience and just a pleasure to talk with. | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ David sacco
    | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ wolivieri21
    Took a little over and hour for an oil change and tire rotation. It was busy but got me out in a decent time. | Read Full Review
    11/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ Lori Smerdon
    Great service | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Ali Farsidjani
    Awesome service. The manager, Ray, is a great guy - took care of me when I was in a pinch and personally followed up with me to keep me posted on updates/parts/etc | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Ellen Crawford
    Broke down at the supermarket across from 495 Jeep. They came over and jumped the battery so I could drive it to them. They had me on my way in no time. Thank you. | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Mary Mortimer
    Couldn't be happier. Everyone was super friendly. I had the pleasure of working with RJ and Jack and they made the experience stress-free and delightful. Both worked very hard on making it work for me and finding me the right car for me and my kids. I would give more stars if that was an option. Thank you so much guys for making it | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ John Mcanistan
    Service department was excellent | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Renato De Oliveira
    Great service and friendly staff. | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Joe Squires
    Excellent service | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Steve Boss
    | Read Full Review
    10/28/2023 12:00:00 AM | Google
  • ★★★★★ Kathy Walsh
    Always professional keep informed Of service and costs.prompt response Great personal working there.thank you | Read Full Review
    10/28/2023 12:00:00 AM | Google
  • ★★★★★ Edrice Vincent
    Prompt and professional as always! | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Steve Byam
    Did everything they promised and got it done quickly! Great service! | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Ernst Sony
    | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ elizabeth ronayne
    The Service team is amazing. Very professional and felt like concierge service! | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ David Avery
    | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ rody5
    We're part of a great family "495 Dodge". Where the service isoutstanding, and the atmosphere very professional. | Read Full Review
    10/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Disappointed by Behavior
    Parts manager in frustration stated “that part was already on its way and he cancelled?!?!” His body language and tone obviously showed anger and discontent while handing the cancellation to the customer. Customer left calmly but was saying “I am not coming back and will find other facilities from now on.” Lesson: Parts manager shoul | Read Full Review
    10/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ Bonny Smith
    Very pleased with our experience with your Service Center. All staff from your receptionist to technician treated us with respect. We would definitely recommend your dealership to others. Thank you so much. | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Chris MacBlane
    Update....,. I was contacted and the matter was resolved.... I'm loving my new Compass.. Truly am... I'm NOT loving the fact that I have to keep calling to find out why they have not paid off my previous leased vehicle that I turned in at the beginning of January.... The cashiers check that was put in the mail 10 days ago stor | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Jodi Campbell
    | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Michelle Mannion
    | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Douglas Finnegan
    Every aspect of my visit was amazing. Mike and Ray Sr. Couldn’t have been any better. The snacks provided are amazing. I highly recommend this service department. Exceptional. | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Adam Smith
    We were on a multi state trip and had a wheel sensor go bad sending our ABS and traction control system into a fit. Lost power on the interstate. This dealer had the part and were able to fit us into their busy schedule so we could be back on the road! Thank you! | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Shawn Donnelly
    I have a Jeep Wrangler, I had a transmission issue and they were able to recreate the problem and fix it in a timely manor. | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ Forever Devoted Recovery group home
    | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ Ashley Fazio
    Ray was super informative and helpful as he always is when I go in for any type of service | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ nicholas cason
    | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ J R
    Great people. Salespeople don’t pressure you but are there if you need them. Very knowledgeable. | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ Michael Fiato
    Prompt service and friendly staff! Clean and welcoming waiting area. | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ Kathleen Bell
    The service department of 495 Jeep Chrysler is wonderful to work with. They are very professional and act promptly. I have purchased several vehicles from them and I always return there for my services. I highly recommend them as a car dealer and as a service center. | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ Eric St. Louis
    Got done what I asked. Waited over a week for a two day job do UAW Strike. I should have know. And then because it was done at a dealer and dealer parts price was astronomical. Over all service kept me informed. | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ Grasiela D
    | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★★ Nicole Veno
    495 Chrysler always goes above and beyond to get our cars serviced in a timely manner. Check in is quick, easy and pleasant. The fully stocked waiting room is comfortable with wifi, a TV, and beverages. Very good customer service. | Read Full Review
    10/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ Charlie moisakis
    Just got hung up by Ray in service because he didn't address 2 TSB's on my truck. He did one and said they didn't have time to do the other. When I asked to speak to his manager he said he's not here and hung up on me. Last time i'll be brining my truck here | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★★ Joe mastone
    Mike Glover was excellent. He set up my appointment and explained the results of my service | Read Full Review
    10/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ sherrill Giroux
    | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Dan Hureau
    | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Jonathan Terrero
    Best car buying experience , love my brand new 2023 Grand Cherokee L. Explained everything I needed to know about the vehicle and answered all my questions. | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Rolling Stone
    Service advisor Ray Arocho was extremely helpful in making it possible for the affordability to help with the repair costs. Thank you Ray and your associates!! | Read Full Review
    10/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ Awtrager
    Service and communication were excellent and clear from start to finish. The entire process was smooth, enjoyable and timely. My Product Specialist, Bobby Currie, remained focused and attentive, answering all of my questions with just the right amount of detail. I would absolutely recommend this dealership and Product Specialist to o | Read Full Review
    10/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ luckyleo75
    This place sucks! A bunch of gangsters walking around the place with their heavy Boston accents. It’s too much to list on this review post, but stay away because they’ll find everything wrong with your car when you go in for an oil change or an inspection. | Read Full Review
    10/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ TheDealerrater
    They offered a laughable trade in value for my used ram. 5000 less than anyone else offered. I would do your homework and make sure you are getting a fair value for your trade in. They clearly don’t value the product they sell if they won’t offer much for trade in for it. The manager never even came over to talk to me!!! | Read Full Review
    10/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ ron trammell
    There were no issues. Excellent service. Thanks. | Read Full Review
    10/14/2023 12:00:00 AM | Google
  • ★★★★★ Nicholas Barron
    | Read Full Review
    10/14/2023 12:00:00 AM | Google
  • ★★★★★ Robert Redding
    Went for an oil change and tire rotation 4stars....tried to get me install a cabin filter and engine air filter $$$$200.00. Auto Zone $40.00...zero stars for that move......last visit 10/23....headlamp not working, was told$$$189.00 diagnostic test....local mechanic, changed bulb $30.00 ....don't bother with this place unless you ne | Read Full Review
    10/14/2023 12:00:00 AM | Google
  • ★★★★★ Lilly R
    Been going there for service on my car for 5 years never hd an issue. | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Dave Romano
    Ray from Service was ?? Professional and was able to resolve all my issues. He contacted my warranty company to make sure I was covered for repairs. Repair completed on time. Reliable and explained the repairs directly to me. Definitely the best around. | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Nancy Rich
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    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Rock Street Studios
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    10/11/2023 12:00:00 AM | Google
  • ★★★★★ ronen navon
    Very good service. | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Jorge C
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    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Clyde
    Great dealership. Friendly and easy to deal with. RJ was a pleasure of a salesman | Read Full Review
    10/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jim K
    Dave in service was outstanding . He explained the process and did I great job with his follow-up . Dave was definitely customer centric | Read Full Review
    10/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ Sean Cunningham
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    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Glenn LeMaitre
    RJ is Fantastic! If you are thinking of Buying or Leasing He’s the one to talk to ?? | Read Full Review
    10/3/2023 12:00:00 AM | Google
  • ★★★★★ Michol Guilbault
    Great place. Good help ( and they were actually helpful!) Didn't sign on Sunday, but was back on Monday, signed and now own (rent from the bank) a 2023 Jeep Compast. | Read Full Review
    10/3/2023 12:00:00 AM | Google
  • ★★★★★ Jorge
    Smooth transaction . Got exactly what I wanted . The whole staff is friendly . Bobby was the salesman couldn’t ask for anyone better . Great service ! | Read Full Review
    10/3/2023 12:00:00 AM | Google
  • ★★★★★ Jenn Roy
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    10/3/2023 12:00:00 AM | Google
  • ★★★★★ Kevin Leslie
    Great as always! | Read Full Review
    10/3/2023 12:00:00 AM | Google
  • ★★★★★ Wally Smith
    Mike at 495 kept me up to date and provided cost estimates to repair the rodent damage. Their service shop technician did a great job. | Read Full Review
    10/3/2023 12:00:00 AM | Google
  • ★★★★★ Lisa Manupelli
    This is as by far the best experience we have ever had with leasing or purchasing a vehicle. Being open on a Sunday and dealing with Kyle was a plus! We went in explaining what we were looking for and found hat we could afford and Kyle made that happen. That never happens and we were over the moon how great this experience was. | Read Full Review
    10/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ David Vines
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    10/3/2023 12:00:00 AM | Google
  • ★★★★★ Ad Kajumb
    Took my Doge Nitro in for a air bag recall fix.. The place is very nice and has a comfortable waiting area, and the people are nice.. However, I still have the airbag light on the dashboard..& it’s driving me nuts when it keeps alarming on & off. And I wonder if it was fixed or not. Although, I was told upfront that it might not come | Read Full Review
    10/3/2023 12:00:00 AM | Google
  • ★★★★★ Neil MacDonald (Scootsmahboots)
    The 495 Jeep sales team is great. They are honest and helpful throughout the whole process of making your vehicle purchase. They are timely, and will have everything ready for your new vehicle very quickly. | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ Tom Bradford
    Always go the extra mile to satisfy the customer. No secrets, always upfront and honest | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★★ Angelito S. Cruz (Lito)
    I came in to have an oil change for my truck thinking express service was still an option; but, to my disappointment, was told express service was no longer done. Inspite of that, Shawn the service advisor still went into the service area and checked if I can be accomodated. My oil and filter change was done in no time and with a dis | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★★ Eva Tsiantikos
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    9/30/2023 12:00:00 AM | Google
  • ★★★★★ John Del Ponte
    Great place friendly people only place I go for service | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Big Top Party Rental
    Service department was fabulous! Sean could not have been any nicer. What great customer service thank you! | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ 7michaelleblanc
    Bill was helpful professional and knowledgeable as was Mo they made this the best truck buying experience I’ve ever had | Read Full Review
    9/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ Heather Catizone
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    9/28/2023 12:00:00 AM | Google
  • ★★★★★ Amy Allen
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    9/27/2023 12:00:00 AM | Google
  • ★★★★★ Guillermo Alvarez
    It was super fast service, nice. | Read Full Review
    9/27/2023 12:00:00 AM | Google
  • ★★★★★ Tommy Fisher
    Everyone was great down there. RJ was a great salesman. Listened to what I wanted and didn’t want. Didn’t try to push anything out of my price range on me. Everyone in the finance office was great too. I had a specific number in my head to make this work and those guys stuck to it with me. | Read Full Review
    9/27/2023 12:00:00 AM | Google
  • ★★★★★ ezezim17
    I got a Ram 1500 about 6 months ago and have been looking for a place to get my service done. I am happy to say that I found the place. 495 Chryser Jeep Dodge Ram was awesome. My service advisor Michael Glover was great and knowledgeable about my truck. I brought my truck in for an oil change and was in and out in 45 min. Their waiti | Read Full Review
    9/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Edward Martel
    The service department is excellent. No surprises, honest and fair. | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ E Zim
    I got a Ram 1500 about 6 months ago and have been looking for a place to get my service done. I am happy to say that I found the place. 495 Chryser Jeep Dodge Ram was awesome. My service advisor Michael Glover was great and knowledgeable about my truck. I brought my truck in for an oil change and was in and out in 45 min. Their wait | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ ryan beal
    Got service for oil change recall and tire rotation got the Wagoneer back and there was a terrible s vibration while driving on the highway called to have them check the balance they said the next opening was weeks away and it take 2hrs to balance tires we spent $60 to have them Balanced at a tire store which took less than 1 hr. S | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ Neil Peterson
    Great sales team. | Read Full Review
    9/24/2023 12:00:00 AM | Google
  • ★★★★★ Lorie Wilson
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    9/24/2023 12:00:00 AM | Google
  • ★★★★★ Keri Hourihan
    | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★★ Scott X
    The work was done well and quickly. The employees were professional and friendly. The only issue is I placed 6 calls to the service department. Not one was answered so I had to leave voice mails. No return calls. I had to speak with General manager to verify my appointment and to say what I need done. He then had to speak with the s | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★★ Bill Plaistek
    I will rate this once I receive my refund for a tire I had to purchase. I have a road hazard warranty and I should have not had to pay for my tire. | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★★ Julie Prentiss
    They were very responsive in diagnosing the issue and fixing it. Great service abs great communication from Mike :) | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Rebecca and John Chronis
    We bought our car within 2 hours. Staff was friendly and attentive and we're very happy with our purchase. | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Brian Judge
    Service guys were awesome, they went outa their way just to make sure i was completely satisfied with my service. Five stars isn’t enough, I would give them a ten star review. | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ maryannec9
    Our experience was amazing, we loved Bill, he helped us make a decision immediately on a new Jeep and Jack also was amazing!!! We are completely happy with our decision to come into this dealership | Read Full Review
    9/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ anthony courtois
    Extremely helpful and easy to work with | Read Full Review
    9/19/2023 12:00:00 AM | Google
  • ★★★★★ Susan Hoag
    | Read Full Review
    9/19/2023 12:00:00 AM | Google
  • ★★★★★ Whhjr1959
    Safety recall and tire issue resolved quickly and efficiently. Didn’t have to wait too long, nice waiting room. | Read Full Review
    9/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ Bret Miller
    Great communications and they did a great job | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Kyle Bordenca
    Typical sales. Friendly, but something seemed off with the rep i dealt with. To quick to make a sale but not willing to completely listen. I walked because what i was looking for wasnt there and not willing to budge. I know autos as well as sales myself. But if tbey reslly wanted the sale the #s would have been where i needed them no | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ pad256
    The sales and service are impeccable. They go above and beyond expectations every time. I find there services to be very competitively priced compared to local oil change chains, as for tire rotation look elsewhere $40 I think is to high for this service. They look though any potential warranty issues or recalls to keep me up and run | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Meredith Ward
    Highly recommend for all of your car needs. Bill was fantastic - polite and responsive and very knowledgeable. He went above and beyond. Thank you!! | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ S Martin
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    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Christine Lowe
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    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Paul Dachsteiner
    Great experience. Bill was factual, honest and just a nice guy. | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Nancy Aspell
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    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Mike Felix
    Very good workmanship and professionalism. The job was done accurately quickly and the problem was diagnosed correctly. | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Rich Christopher
    Extremely fast service! | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Dominic Jolly
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    9/13/2023 12:00:00 AM | Google
  • ★★★★★ 1 12
    | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Tom B
    Beware of price gouging in service department. I went in for a routine oil change and I wound up with a $1,000 bill. While I did need new brake pads and rotors, the service advisor inflated the price severely. I should have shopped around, but I felt pressured. I tried some negotiation about the price, without much success. Usually t | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ Matt Tiano
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    9/9/2023 12:00:00 AM | Google
  • ★★★★★ Caitlyn Armano
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    9/9/2023 12:00:00 AM | Google
  • ★★★★★ Jbaiz0423
    Aside from the initial salesperson that sold me my Grand Cherokee 2 years ago, everyone else I've come across who works there are unpleasant, unprofessional, and sneaky. To start, I have been trying to get an appointment there since I purchased my vehicle and they either never answer the phone (they certainly don't reply to voicemail | Read Full Review
    9/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Neder Lima
    The service was good, but the sales man was the greatest. He was very helpful, friendly and l feel like l know him a long time already. Read to answer all my questions and taking care of what I need. It was quick and very smooth the pursuit of this vehicle. Thank you guys! | Read Full Review
    9/8/2023 12:00:00 AM | Google
  • ★★★★★ Karen O'Dea
    Great experience. Highly recommend them! | Read Full Review
    9/8/2023 12:00:00 AM | Google
  • ★★★★★ Tayler Poist
    Such a wonderful and efficient experience with 495 Jeep. I absolutely love my new Jeep & they made it such an easy and smooth process. | Read Full Review
    9/6/2023 12:00:00 AM | Google
  • ★★★★★ M.b.hicks
    Stopped in yesterday afternoon for oil change. The service manager was able to get me right away, without an appointment. Many Thanks. | Read Full Review
    9/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Dean Ayotte
    The service department did a great job communicating with me during a recent recall service. | Read Full Review
    9/3/2023 12:00:00 AM | Google
  • ★★★★★ Nadine Cunningham
    Excellent service for my 2016 Jeep Wrangler! I used the after-hours drop off bin and was contacted by the service representative within 36 hours. I dropped my car off on a Monday night and the service was done by end of the day Thursday. They even vacuumed the interior and gave the outside a wash! My Jeep is in much better condition | Read Full Review
    9/3/2023 12:00:00 AM | Google
  • ★★★★★ ebishop
    Super pleasant service in both the Service and Parts departments. They also worked with me to get emergency service done on my vehicle right before Labor Day weekend. They were a blessing. | Read Full Review
    9/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ LMARTENS2030
    I went to change my oil in Odessa Texas and mr Walker was great you need more people like him my can was done in no time so thank you Laurie Martens | Read Full Review
    8/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ Anthony Fedoce
    Honestly the quickest & easiest experience I had at a dealership getting my truck serviced. | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Willy 157
    Best dealer ???? | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Gino Tracanna
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    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Dary Carpio
    Excellent service. | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Paul Tully
    I needed AC service and I was told it would be over 3K to fix before even being looked at by a technician. When the technician did look, he wasn’t able to determine the root cause and offered to charge the AC system for over $600 and “hope for the best” OR pay around $600 to have the dashboard removed so they could further troublesho | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Michael Jarvis
    Speedy clean service. They even washed my car Ask for Mike in service 10/10 | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ mirian chalas
    Amazing Experience!!! | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Paul Covino Jr.
    | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Rhymer
    Fantastic experience! I was able to come in find the truck I wanted and get everything done with no issues in record time. Thank you to Kyle and Mo for squaring away my family with our ideal new truck! | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Sarah Nolan
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    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Shanna Thompson
    My car needed a bunch of repairs this year. They did a great job! Such a difference. Many thanks! | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Justin Mead
    RJ and the rest of the team at 495 Chrysler Jeep Dodge Ram were incredible to work with. We came in with a 3 year old and 1 year old who were running all over the sales floor and into offices, and the staff just smiled and laughed and danced with them while we tried to wrangle them together. The sales process itself was smooth and f | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Valerie Nicholas
    I thought what I had done got done in a timely manner-no complaints. | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Sandra Shapiro
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    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Skyler Rydberg
    Although there were some issues getting the updates installed for my recall service, the team was attentive communicative and flexible supporting my needs around a courtesy car. | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Reid Larson
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    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Olivia Terrazzano
    I came in not expecting to walk away with a new vehicle, but my entire experience with 495 Chrysler was excellent, especially the customer service of the salesman, RJ. I couldn’t be more ecstatic about my new Jeep! Rj went out of his way to get my new car delivered. 10/10 experience! | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Elliott Hewitt
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    8/28/2023 12:00:00 AM | Google
  • ★★★★★ Jennifer Toomajanian
    Everyone was nice and helpful | Read Full Review
    8/28/2023 12:00:00 AM | Google
  • ★★★★★ Donna
    Waiting are very clean. Wait time was very reasonable. The only issue I had was with the check in person. He was obviously not a people person though and should not be in that position. I had a coupon that I gave to the cashier when I checked out. She mentioned that this should’ve gone to my check in person however, there was no sign | Read Full Review
    8/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Claudiney Santos
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    8/26/2023 12:00:00 AM | Google
  • ★★★★★ Paul LeBlanc
    | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ James Chisholm
    Kyle and the managers were great! They made my purchase fast and easy. I had been a client of the BIG competitor for years but will be referring my friends and family to 495! Thanks Kyle, John and Rick! | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ Jen Dignan
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    8/26/2023 12:00:00 AM | Google
  • ★★★★★ RUBENS Deoliveira
    Great dealership! The service department is awesome from setting up a visit to guys in the shop. They are fast and honest. | Read Full Review
    8/25/2023 12:00:00 AM | Google
  • ★★★★★ Stephanie Bosak
    Larry was great to work with and made the process easy and relaxed! He did a great job walking us through everything and delivered when promised. | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Carol Lafortune
    Worst customer service in the service dept they do not at all communicate with you.vehicle was supposed to be done in the evening not finished until the next afternoon General manager was absolutely rude and doesn't care about customers satisfaction DO NOT BRING YOUR VEHICLE HERE | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Olivia Piso
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    8/22/2023 12:00:00 AM | Google
  • ★★★★★ Bob Giara
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    8/22/2023 12:00:00 AM | Google
  • ★★★★★ Stefanie Haywood
    | Read Full Review
    8/22/2023 12:00:00 AM | Google
  • ★★★★★ Bethany Beck
    Great experience buying a new car. Update: service dept isn’t great. Hard to get a hold of, discussed this with them already and they still sent me a link for a review. Bad idea on their behalf. Went in for an oil change/ tire rotation and then realized after service my lane sense is no longer working. Was told it couldn’t possibly b | Read Full Review
    8/22/2023 12:00:00 AM | Google
  • ★★★★★ Jeffrey Guimond
    | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★★ Billy Lannan
    Nice facility, knowledgeable and friendly. | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★★ Kevin French
    | Read Full Review
    8/20/2023 12:00:00 AM | Google
  • ★★★★★ A-A Ron
    | Read Full Review
    8/19/2023 12:00:00 AM | Google
  • ★★★★★ Jon Burke
    Fantastic people. Everyone was happy to help me get what I was looking for. After seeing a jeep on their website I called and was told it was available I went down to their dealership. I walked in and was greeted by Phil. He went and got the details on the car I asked on and unfortunately between me calling and getting down there som | Read Full Review
    8/19/2023 12:00:00 AM | Google
  • ★★★★★ Michael Decristoforo
    Call updates on repairs | Read Full Review
    8/18/2023 12:00:00 AM | Google
  • ★★★★★ Rhonda Sevastis
    | Read Full Review
    8/18/2023 12:00:00 AM | Google
  • ★★★★★ Jose Alberto Reyes Ozuna
    The best | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ John Ragosa
    | Read Full Review
    8/15/2023 12:00:00 AM | Google
  • ★★★★★ Dan Brodeur
    The GM and sales group were very helpful. It was quick and painless. I would highly recommend. Shah and RJ were great. | Read Full Review
    8/15/2023 12:00:00 AM | Google
  • ★★★★★ david duffin
    Wonderful people Mike makes it very pleasant with service, highly recommended | Read Full Review
    8/15/2023 12:00:00 AM | Google
  • ★★★★★ Adam Nappa
    Great experience. Would recommend! | Read Full Review
    8/15/2023 12:00:00 AM | Google
  • ★★★★★ Molly Brown
    I highly recommend 495 . I recently has an experience where they went above and beyond all customer service expectations . | Read Full Review
    8/15/2023 12:00:00 AM | Google
  • ★★★★★ Samantha Hynes
    Friendly dealers and a quick experience! Love love love my new Jeep! | Read Full Review
    8/15/2023 12:00:00 AM | Google
  • ★★★★★ Nhung Nguyen
    The service department for this dealership is really bad. The service advisor wouldn't return your call. They wouldn't communicate with you about your vehicle. MY van have sat there for about a week now and they haven't look at it yet. this place is a ZERO Star for me. | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ Alexis Viering
    Great experience, quick process had my car in 3 days! Thanks to 495 jeep | Read Full Review
    8/13/2023 12:00:00 AM | Google
  • ★★★★★ kristin dickinson
    Great service!!!! Ray had me in and out in less than an hour for routine maintenence. | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ Robert Terrazzano
    Absolutely ?? % customer satisfaction! Rj called me to check in for the last 3 months, never forgot what I wanted in a truck.. and shaw just gets thing done! Whether your a new customer or an old customer! Thanks you!!! | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ Ellen Vig
    The service department does good work, when they eventually work on your vehicle. The bad news is that even though they have all the parts and you have a confirmed appointment, your vehicle may sit on their lot for a week before they get around to doing anything with it. And don't count on the service reps answering the phone or retu | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ Yianni Time617
    I want to start out by saying how amazing Ray from the service department is and the owner of the 495 dealership they went out of their way to help me after Valvoline oil messed up my oil filter, housing. Valvoline sent me to Jeep dealership, knowing that they screwed up and then after they tried to say that it’s 495 jeep dealership | Read Full Review
    8/10/2023 12:00:00 AM | Google
  • ★★★★★ Don Supernor
    Always great service. Michael Glover in service is great and Always helpful explaining the issue with the vehicle.. | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Sean Favreau
    | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Christen DeMont
    Argenis was such a great help. He listened to what I wanted and where I wanted to be and made it happen. The team was great from start to finish! | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Michael Schena
    Michael, Dave and Shawn. Thank you so much for your help with servicing our vehicles. | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Seila Klot
    | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Patrick Hanson
    My rep was ray. and he was polite and told me how long it would take and informed me what my jeep was in need of, and it was done and ready at the time he told me. Very happy with my service. | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Lori-Ann Blair
    Service Manager Ray Arocho is a true professional. He listened to my concerns and worked diligently to resolve the issues. I am pleased to say that 495 Jeep will continue to be my go to dealership for all my sales and service needs. Thank you ?? | Read Full Review
    8/6/2023 12:00:00 AM | Google
  • ★★★★★ Brian B.
    After waiting 4mos for a new USB port to get installed it worked for 1 day. Service advisor said he needs to contact Chrysler for support...that was 2mos ago. I was told the wait list at the body shop for fixing my paint defect is completely backlogged. It will probably open when my warranty expires! 1 ? because the staff is courteou | Read Full Review
    8/6/2023 12:00:00 AM | Google
  • ★★★★★ Jaime Campos
    Billy was very attentive and great to work with in Sales. He was very knowledgeable and was there ato guide us but was never pushy. Overall just a nice guy. | Read Full Review
    8/5/2023 12:00:00 AM | Google
  • ★★★★★ Guillermo Alvarez
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    8/3/2023 12:00:00 AM | Google
  • ★★★★★ L.A. Richard
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    8/3/2023 12:00:00 AM | Google
  • ★★★★★ Lisa Campo
    Professional, timely, efficient. My family and I have purchased numerals vehicles from 495 and will continue to do so. | Read Full Review
    8/3/2023 12:00:00 AM | Google
  • ★★★★★ Erika Virella
    Ray went above and beyond! I was in and out in minutes for my oil change!! | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★★ Zach
    Great experience purchasing my 2023 Ram 2500 6.7L | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★★ Brian B.
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    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Joseph Ferris
    The process could not have been better from start to finish. | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ John Cohan
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    7/30/2023 12:00:00 AM | Google
  • ★★★★★ JoAnn
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    7/30/2023 12:00:00 AM | Google
  • ★★★★★ paul.bailey2
    Worth the trip to Lowell. Great people to work with. Glad we made the trip. | Read Full Review
    7/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Bachmanshop
    Kind, respectful and great services . Is a pleasure working with 495 Chrysler Jeep Dodge , with Bill and Shah | Read Full Review
    7/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ grldleblanc
    As always, service at 495 Dodge was professional and thorough. The are my first stop for any service needs.Ray Arocho, service advisor, was in touch throughout the process, i was clearly informed throughout. | Read Full Review
    7/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ Michael Cafarelli
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    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Laurie Myers
    I have been a loyal customer since 2007 and have never had a bad experience. Most recently, I had the pleasure of working with Ray Jr. in the Service Department, he was professional, courteous, and went above and beyond. Thank you 495 Chrysler Jeep Dodge Ram, and a big shout out to Ray and Ray Jr. in the Service Department! #happ | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Steve R
    Fast and courteous service. Great communication | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ rPatrick Sheehy
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    7/26/2023 12:00:00 AM | Google
  • ★★★★★ Brian McSweeney
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    7/26/2023 12:00:00 AM | Google
  • ★★★★★ Ashley.gouveia
    Squeezed me in for an oil change last minute. So thankful and even got a car wash! | Read Full Review
    7/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Gary_chandonnet
    Always professional and courteous, providing accurate information and fair deals Have been doing business with them for several years | Read Full Review
    7/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ Steve
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    7/24/2023 12:00:00 AM | Google
  • ★★★★★ Danielle Quercia
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    7/23/2023 12:00:00 AM | Google
  • ★★★★★ Seanb1010
    495 dodge has been great. My wife and I have bought both of our vehicles there and will continue going there. They have been hassle free and helpful every time. The service department has been great with time lines and accommodating when something has gone wrong. | Read Full Review
    7/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ Dan Ziniti
    Quick and effective. Ray was very helpful. | Read Full Review
    7/21/2023 12:00:00 AM | Google
  • ★★★★★ Kim Duggan
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    7/20/2023 12:00:00 AM | Google
  • ★★★★★ Luciano Taveras
    Service was faster than expected. Easy way to set-up everything. | Read Full Review
    7/20/2023 12:00:00 AM | Google
  • ★★★★★ Debra Owen
    We love it here, they really make you feel apart of their family. We have bought all our vehicles here and we wont buy anywhere else. | Read Full Review
    7/20/2023 12:00:00 AM | Google
  • ★★★★★ Nathan Rose
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    7/20/2023 12:00:00 AM | Google
  • ★★★★★ Cmyarrow
    Best experience buying a car. Very professional staff especially salesman would highly recommend this dealership. | Read Full Review
    7/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ Cmyarrow
    Best salesman I ever dealt with no pressure answered all my questions very professional and good looking! | Read Full Review
    7/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ cspos824
    Great people great service! Always a pleasure to deal with. A wonderful purchase from start to finish. | Read Full Review
    7/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ Stephen A HALL
    I can’t say enough good things about the at 495 Chrysler Jeep Dodge Ram. The he service was great the staff outstanding. The only reason for a 4 rating is no substitute transportation was offered. My vehicle was in for a Factory recall for two days. | Read Full Review
    7/20/2023 12:00:00 AM | Google
  • ★★★★★ Wile Coyote
    Low pressure sales. Had the used vehicle I was looking for. No haggling. Price is the price here and according to Edmunds it was a good price. Sales rep was helpful and professional. | Read Full Review
    7/20/2023 12:00:00 AM | Google
  • ★★★★★ Thomas Follett
    Surprised that your sales people would show a vehicle that you don’t have the title in hand. Also surprised that communication between the sales people and the service department has some miscommunication. Despite these minor issues, I am very pleased with the vehicle that I purchased. Your financial associate was very accommodating | Read Full Review
    7/20/2023 12:00:00 AM | Google
  • ★★★★★ Chris Reppucci
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    7/18/2023 12:00:00 AM | Google
  • ★★★★★ Jay Dienes
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    7/18/2023 12:00:00 AM | Google
  • ★★★★★ Ashley Peterson
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    7/17/2023 12:00:00 AM | Google
  • ★★★★★ Ella Roe
    We had a great experience at 495 Jeep purchasing our new Cherokee. Shah and James were a pleasure to work with and James was able to answer all of our questions. He was also very proactive contacting me when the car was ready, even to the point of having the car running when I arrived. I would definitely purchase my next Jeep here an | Read Full Review
    7/16/2023 12:00:00 AM | Google
  • ★★★★★ Earl60
    I had my Jeep serviced there. The people were very nice. They did a great job. Would highly recommend. | Read Full Review
    7/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jackie
    My jeep needed an oil change and windshield wipers changed. Service team was great and it was done in no time. Would have been 5 stars but it took scheduling online and 3 phone calls to get someone to confirm an appt. No one in the service dept. ever answers the phone or called me back, I had to call back several times. | Read Full Review
    7/15/2023 12:00:00 AM | Google
  • ★★★★★ MARK BONACCI
    Awesome experience from beginning to end!!! | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ Chris Tierney
    | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ Doug
    I just purchased my fourth vehicle from 495 Jeep which in itself says something. Ownership takes great pride in all aspects of the dealership from its spotless showroom and comfortable service waiting room to a sales staff that is friendly and knowledgeable. Everyone has their own take on service so I can only speak for myself. Like | Read Full Review
    7/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ dougfinnegan
    Amazing. Mike from Service along with Ray Senior provided exceptional service in all aspects of my visit. I couldn’t be happier. | Read Full Review
    7/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ kari kay
    Came here to get my tire fixed and it was such a smooth and fast process! All thanks to Mike for his friendly and knowledgeable service. Will be coming here for all my jeep needs from now on | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★★ Christina Reid
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    7/10/2023 12:00:00 AM | Google
  • ★★★★★ Dylan Herrick
    | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ M.G. Mourad
    I didn’t purchase my jeep from them but I always service my jeep there. They’re the best when it comes to quality of service and customer service. Whether it’s the service manager or the technicians, they’re all nice and willing to listen and offer help when you needed. I recommend service your Chrysler / Jeep / Dodge there. | Read Full Review
    7/7/2023 12:00:00 AM | Google
  • ★★★★★ Frank Ventresca
    Once again this place is a disgrace. Made an appointment for an oil change because I had a coupon. The coupon says oil change , tire rotation and new wiper blades for 99 dollars. When the car was done the bill was double. The coupon doesn’t cover but 5 quarts of oil I needed 6. And I got charged 30 dollars for my rear wiper blade ne | Read Full Review
    7/7/2023 12:00:00 AM | Google
  • ★★★★★ John Vellardita
    Don’t know I was not the John vellardita which was there. You keep confusing me with my son John Anthony vellardita to whom service rendered on the Jeep compass | Read Full Review
    7/5/2023 12:00:00 AM | Google
  • ★★★★★ Bill Tierney
    I went in on a busy Saturday morning without out an appointment for the state inspection sticker and I was out of there in 30 minutes.Thanks | Read Full Review
    7/5/2023 12:00:00 AM | Google
  • ★★★★★ Pocah Uralie Jean
    Good job | Read Full Review
    7/5/2023 12:00:00 AM | Google
  • ★★★★★ Kwan Cheung
    They are friendly, patiently to answer all the questions. | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ Marcus Doby
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    7/4/2023 12:00:00 AM | Google
  • ★★★★★ Allen Peluso
    Excellent Service | Read Full Review
    7/3/2023 12:00:00 AM | Google
  • ★★★★★ James Leary
    I bought my Jeep Grand Cherokee in April couldn’t be happier with the care and patience the salesman had. About 4 weeks later a pesky rodent made its way up under my hood and chewed a bunch of wires. Mike the service tech went above and beyond to fix my jeep. Will always recommend 495 Jeep to friends and family! | Read Full Review
    7/3/2023 12:00:00 AM | Google
  • ★★★★★ Rick Weber
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    7/3/2023 12:00:00 AM | Google
  • ★★★★★ Lee Emerson
    Had 0830 appointment and vehicle was not completed till after10am. Also, never used to have issues getting a hold of service and now it is very difficult. Either no one answers or if I leave a voice mail I either never get a call back or it takes atleast 4 days before I get a response back. I am not satisfied with this and have purch | Read Full Review
    7/3/2023 12:00:00 AM | Google
  • ★★★★★ Alexis Gonzalez
    Staff was rude for the most part. I called to check the status of my vehicle and was informed someone supposedly spoke with me and gave instructions I wasn’t even aware. 0 customer service wouldn’t recommend. | Read Full Review
    7/2/2023 12:00:00 AM | Google
  • ★★★★★ Charles Hallock
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    7/1/2023 12:00:00 AM | Google
  • ★★★★★ Fabian Guerra
    El servicio es ágil y rápido. El personal es muy amable. | Read Full Review
    6/30/2023 12:00:00 AM | Google
  • ★★★★★ pssmith673
    Thanks for completing the recall and solving the intermittent problem with the dash lights and radio going black. Job well done guys! | Read Full Review
    6/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Glynn_molly
    I had the greatest experience buying my new Jeep Grand Cherokee! Phil was salesman and he was extremely knowledgeable and made my car buying experience a breeze! | Read Full Review
    6/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ Pauline Greene
    All five stars. Ray listened carefully to my issues and called me before they did any work. Everyone here treated me respectfully and with a friendly attitude. My Jeep feels like a new car now. As with any car repairs it was expensive but not more than anywhere else and these guys got the job done right. | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ Derek Winn
    I think it was a bad move to charge a customer for an oil change when they have to take the engine apart anyways and have to replace the oil. I had 50% life left in my oil before I went there and I shouldn't have been grandfathered in seeing that they had to take the engine apart to fix the problem anyways just gave me a bad taste in | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ Alannah O'Connell
    Great service! Worked with Ray who was amazing! He got me into a loaner car almost immediately and kept me up to date every day with what was going on with my car. My car has literally never run better! Would definitely recommend this dealership! | Read Full Review
    6/28/2023 12:00:00 AM | Google
  • ★★★★★ Dave Copson
    Delivery was scheduled for 930am of my new Jeep. The salesman dropped the ball as it wasn’t cleaned and ready for delivery. It arrived 1 hour and 45 minutes late. The entire inside on the dashboard, seats and rear had little white lint on them, there was a mud smudge on the passenger side door sill, 2 x 1,5 inches of green tape ne | Read Full Review
    6/28/2023 12:00:00 AM | Google
  • ★★★★★ Baxter Chism
    I made an appointment online to have my vehicle serviced yesterday for 9:15 AM this morning. I showed up at the designated time and they did not see my appointment. The gentleman helping me there were 20 appointments ahead of me and implied it would have been better to call. When I told him I would seek service elsewhere he replied w | Read Full Review
    6/28/2023 12:00:00 AM | Google
  • ★★★★★ Nelson Blake
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    6/27/2023 12:00:00 AM | Google
  • ★★★★★ Rick Glynn
    Outstanding, Phil our Sales Rwp was knowledgeable and very personal...a fantastic experience like it should be..... | Read Full Review
    6/27/2023 12:00:00 AM | Google
  • ★★★★★ amanda cavanaugh
    This was my second time leasing from 495 and working with Bill. I highly recommend. I was a painful customer who went there without a plan - test drove numerous vehicles, and Bill was great. He was super patient, helpful and knowledgeable. Thanks Bill and 495!!! | Read Full Review
    6/27/2023 12:00:00 AM | Google
  • ★★★★★ Victory Hunters
    I love My new RAM Truck!! And the Dealer and Customer Service is Top Notch! I will buy My next New Truck There! Thank You | Read Full Review
    6/26/2023 12:00:00 AM | Google
  • ★★★★★ Caitlyn Hastie
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    6/25/2023 12:00:00 AM | Google
  • ★★★★★ Lynn Oppenheim
    Great service. Waiting area is so clean and inviting. Lots of snacks. | Read Full Review
    6/23/2023 12:00:00 AM | Google
  • ★★★★★ G Lambert
    Excellent service, clean waiting room | Read Full Review
    6/22/2023 12:00:00 AM | Google
  • ★★★★★ Jeremy Cohen
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    6/22/2023 12:00:00 AM | Google
  • ★★★★★ Khmerboyz2180
    The best dealer in town ?? good business Good friendly Good service Good salesman Best place | Read Full Review
    6/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ wesolowskig
    Service was prompt and professional. Extra work was required and Service was completed in the time frame promised. | Read Full Review
    6/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ wesolowskig
    Service was prompt and professional. Extra work was required and Service was completed in the time frame promised. | Read Full Review
    6/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ Cathy Davis
    Thank you for the customer service in the Service area. Ray kept me up to date on everything. Thanks for a great job Ray! | Read Full Review
    6/20/2023 12:00:00 AM | Google
  • ★★★★★ Tom Byron
    Service was very good! Took me in without an appointment! | Read Full Review
    6/20/2023 12:00:00 AM | Google
  • ★★★★★ Pattersf
    Very professional. Great service recommendations. All work performed quickly and cleanly and everyone was very upbeat and friendly | Read Full Review
    6/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ Michael Longo
    Third vehicle - 4th transaction I have done with 495 Jeep. They have all been easy, great and fair. Bill Tierney and Jack DiPietro are the best. Highly recommend doing business with this Dealership. | Read Full Review
    6/15/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Conley
    Service was really good and the service writers where amazing and so Professional | Read Full Review
    6/15/2023 12:00:00 AM | Google
  • ★★★★★ Boriana Pelovska
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    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Sara Vr
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    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Jonathan Betancur
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    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Donald Kelsey
    Very professional I knew what I wanted and where I needed to be price wise they made it happen | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Chris Hughes
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    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Rolling Stone
    I have purchased vehicles in the past from this dealership so when I bought another Jeep, I returned to the dealership because of their reputation. They still continue to do great customer service. | Read Full Review
    6/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ Richard R
    Excellent service and professionalism, we were able to get exactly what we needed for our company, had a great time testing out to make sure it was exactly what we’re looking for, than you | Read Full Review
    6/13/2023 12:00:00 AM | Google
  • ★★★★★ Douglas Brown
    Was able to drop my truck. They provided an Uber ride home. Prompt repair. Fair price. Well done work. | Read Full Review
    6/13/2023 12:00:00 AM | Google
  • ★★★★★ Kim
    Clean, friendly, exceptional waiting area, service staff was perfect. Service to my Jeep was quick! | Read Full Review
    6/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ Christopher Koziol
    James Smith is great! | Read Full Review
    6/9/2023 12:00:00 AM | Google
  • ★★★★★ D.J. Dorant
    Great service from Phil!! His customer service and knowledge is second to none! | Read Full Review
    6/9/2023 12:00:00 AM | Google
  • ★★★★★ Mark gentile
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    6/8/2023 12:00:00 AM | Google
  • ★★★★★ Katie Carlson
    I had an amazing experience at 495! Everyone was so helpful and nice. They worked with me to get me into my dream car! The Wrangler I was interested in had been sold, but James and the team was able to find me one that fit exactly what I was looking for! Jack helped make the paperwork make sense and I am extremely happy with my new W | Read Full Review
    6/8/2023 12:00:00 AM | Google
  • ★★★★★ Joseph Trapani
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    6/8/2023 12:00:00 AM | Google
  • ★★★★★ Bryan Jackson
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    6/7/2023 12:00:00 AM | Google
  • ★★★★★ Betty Rodriguez
    Not satisfied | Read Full Review
    6/7/2023 12:00:00 AM | Google
  • ★★★★★ Artur Miranda
    The reason for this rating does not reflect the staff. Jeep is a company that uses Uconnect radio system that I was having issues with. My radio was working great and Uconnect advised that I follow instructions on their website to complete an update. After properly following the instructions, the update didn't work. I read the manual | Read Full Review
    6/7/2023 12:00:00 AM | Google
  • ★★★★★ WALTER SZUKSTA
    Great service and was also given a service coupon for money off the oil change which was very much appreciated | Read Full Review
    6/6/2023 12:00:00 AM | Google
  • ★★★★★ J M
    I had the pleasure of working with RJ at the car dealership and I must say that he is an exceptional salesperson. He went above and beyond to help me secure the best deal for my new car and made the trade-in and buying experience memorable and enjoyable. RJ was very patient, knowledgeable, and understanding of my needs and preference | Read Full Review
    6/5/2023 12:00:00 AM | Google
  • ★★★★★ Peter deHollan
    Fast efficient and friendly although $$$ | Read Full Review
    6/5/2023 12:00:00 AM | Google
  • ★★★★★ Patty Chevalier
    The service is always fantastic! The labor charge is unreasonable. Charged $67.98 to snap two plastic parts on rear view mirror. 40 minutes ! My old one I could do in a minute or 2. Based on that I give 3 stars. | Read Full Review
    6/3/2023 12:00:00 AM | Google
  • ★★★★★ Maria Stanbury
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    6/2/2023 12:00:00 AM | Google
  • ★★★★★ susan gignac
    Everything went very smoothly. | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ Megan Sullivan
    | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ Dgsalani
    Best service ever, bought my Jeep 2 years ago and Shah and Tony always make it a point to personally check on the progress and quality of the service provided. | Read Full Review
    5/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ Robert Oleary
    We got a Ram on Memorial weekend, ARGENIS was amazing! He was friendly, very knowledgeable about the truck and very fun to work with! Car buying can be typically be very stressful but ARGENIS and the Sales Manager SHAH were like buying from family- lots of funny stories and laughs all around! And Jeff the finance guy was great too! B | Read Full Review
    5/30/2023 12:00:00 AM | Google
  • ★★★★★ mike staff
    Courteous, friendly, and fast. The only place I would take my vehicle for an oil change. they are also cheaper than those other quick lube places. And I trust that a certified mechanic is doing the work. | Read Full Review
    5/29/2023 12:00:00 AM | Google
  • ★★★★★ George Redding
    Everything that was great except for being told it would take a couple hours and it took like 6 hours. Would appreciate it more if they were just honest and said it could be around 4:00 plus hours, because it was the holiday weekend on a Friday. Otherwise they would have got five stars. | Read Full Review
    5/28/2023 12:00:00 AM | Google
  • ★★★★★ Brian Stefaniak
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    5/28/2023 12:00:00 AM | Google
  • ★★★★★ Ruby Guerrero Carnevale
    Had a great experience at 495. It is where we bought our last car and where we will buy our next car! Great prices and friendly service. | Read Full Review
    5/27/2023 12:00:00 AM | Google
  • ★★★★★ Keir Anzelmo
    Salesperson and finance manager were great to work with. Clean dealership and solid vibes | Read Full Review
    5/27/2023 12:00:00 AM | Google
  • ★★★★★ Sheri Sutherland
    Excellent customer service My repair was completed on time And I had a loaner provided to me | Read Full Review
    5/27/2023 12:00:00 AM | Google
  • ★★★★★ John Horak
    They where professional and fixed my car when others couldn't | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ Olga Cruz
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    5/25/2023 12:00:00 AM | Google
  • ★★★★★ Irene Crescenzo
    | Read Full Review
    5/25/2023 12:00:00 AM | Google
  • ★★★★★ Eugene Preyl
    Easiest car purchase I’ve ever had. Delivered what they promised on time. My family loves the wrangler! | Read Full Review
    5/25/2023 12:00:00 AM | Google
  • ★★★★★ elizabeth ronayne
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    5/24/2023 12:00:00 AM | Google
  • ★★★★★ Les Nedbalek
    | Read Full Review
    5/23/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Skillman
    | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ John DOrlando
    | Read Full Review
    5/21/2023 12:00:00 AM | Google
  • ★★★★★ Scott Barlow
    I always get treated well and have been dealing with Mike in service . | Read Full Review
    5/21/2023 12:00:00 AM | Google
  • ★★★★★ Leighann Roche
    I've been happy with the service and customer service. The Service girls are outstanding and beyond helpful. Hopefully, the service guys could be the same. | Read Full Review
    5/20/2023 12:00:00 AM | Google
  • ★★★★★ Greg Holloway
    Shaun was very helpful with our service request | Read Full Review
    5/19/2023 12:00:00 AM | Google
  • ★★★★★ Danielle Reposa
    I am so over the moon happy with the whole experience!! Yesterday was my day off so I was thrilled they could get me in the next day when I called and was able to fix my car in one business day! It usually never works out that way for me! I didn’t have to pay for a rental which I figured I would and have to leave it w them for days. | Read Full Review
    5/19/2023 12:00:00 AM | Google
  • ★★★★★ Debbie Flahive
    | Read Full Review
    5/17/2023 12:00:00 AM | Google
  • ★★★★★ Parth Patel
    One of best | Read Full Review
    5/17/2023 12:00:00 AM | Google
  • ★★★★★ ambersue550
    This is a great place I’ve leased 3 jeeps from them and I keep going back! | Read Full Review
    5/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ Deborah Cyr
    Excellent service. Sales people friendly and very helpful. I would recommend this dealership to my friends. | Read Full Review
    5/16/2023 12:00:00 AM | DealerRater
  • ★★★★★ Michael McCarthy
    Bill Tierney helped me with my Dodge Ram trade in and new lease. He was very efficient, helpful, and the price was great! I’d highly recommend Bill and the 495 team overall. | Read Full Review
    5/16/2023 12:00:00 AM | Google
  • ★★★★★ Joe Stevens
    Couldn’t ask for a better place very fast and very professional, James and Jack are great to answer every question I had very polite would highly recommend 495 to everyone | Read Full Review
    5/16/2023 12:00:00 AM | Google
  • ★★★★★ Eric Call
    | Read Full Review
    5/16/2023 12:00:00 AM | Google
  • ★★★★★ e.kee
    This dealership did a great job evaluating the issues we were having and keeping us posted on the progress. | Read Full Review
    5/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ Britney Masse
    | Read Full Review
    5/13/2023 12:00:00 AM | Google
  • ★★★★★ Mike Fuchs
    Excellent service. Had me in and out in about an hour. Very clean and classy establishment. Thank you | Read Full Review
    5/13/2023 12:00:00 AM | Google
  • ★★★★★ Alfredo Sanchez
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    5/13/2023 12:00:00 AM | Google
  • ★★★★★ Christine Garvey
    Great service. | Read Full Review
    5/12/2023 12:00:00 AM | Google
  • ★★★★★ Destiny
    Best service experience ever! Mike is the best! Highly recommend! | Read Full Review
    5/12/2023 12:00:00 AM | Google
  • ★★★★★ Ida Roig
    | Read Full Review
    5/12/2023 12:00:00 AM | Google
  • ★★★★★ biswash bhandari
    | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Peter D'Orsi
    No communication from this dealership. No one answers the phone. No one calls you back, for days. Getting a battery changed took 4 days and an in person trip to the shop to find out what was going on. Got ahold of a receptionist once and asked for her to check on status of my car, she said it wasn't her job. Have to go in and ta | Read Full Review
    5/9/2023 12:00:00 AM | Google
  • ★★★★★ Curtis Nagle
    Felt 100% confident in handing the keys over to my 2009 Dodge Challenger SRT8. The mechanics here were enthused to see her roll in and made me feel confident in knowing I have the go to shop for anything needed in the future. I know the mechanics at 495 will do right by the car! | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Steve Lacare
    Top notch dealership ! Could not ask for a better experience purchasing a pre owned Jeep. | Read Full Review
    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Melissa King
    The salesman I worked with, Kyle, was very knowledgeable and made my car buying experience very quick and easy. He went above and beyond to make sure everything looked good with the car before me taking it home the next day. | Read Full Review
    5/4/2023 12:00:00 AM | Google
  • ★★★★★ jonathan silva
    Amazing service, will be shopping with the 495 jeep team again!!! | Read Full Review
    5/4/2023 12:00:00 AM | Google
  • ★★★★★ Papi Chulo
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    5/4/2023 12:00:00 AM | Google
  • ★★★★★ Charlie Prokop
    Amazing and quick service! The customer service was stellar! Even returned the vehicle washed! | Read Full Review
    5/4/2023 12:00:00 AM | Google
  • ★★★★★ Kevin Lento
    | Read Full Review
    5/4/2023 12:00:00 AM | Google
  • ★★★★★ Jennifer Williams
    It was all around great! I recommend seeing Kyle, he makes the process of buying a new car very enjoyable and smooth. | Read Full Review
    5/3/2023 12:00:00 AM | Google
  • ★★★★★ Javier Delgado
    | Read Full Review
    5/3/2023 12:00:00 AM | Google
  • ★★★★★ Chari Ciriaco
    Very helpful and professional. Had a great experience. | Read Full Review
    5/3/2023 12:00:00 AM | Google
  • ★★★★★ Emilly Carvalho
    | Read Full Review
    5/3/2023 12:00:00 AM | Google
  • ★★★★★ Haley Tiernan
    Dealership provided me with an oil change and tire rotation at a decent price. They also notified me of upcoming service needs which was helpful. | Read Full Review
    5/2/2023 12:00:00 AM | Google
  • ★★★★★ Mohammad Zabihi
    Quick and convenience | Read Full Review
    5/2/2023 12:00:00 AM | Google
  • ★★★★★ Cody Robson
    I’m now on my second vehicle purchased from 495 and highly recommend them for their service, helpfulness and making purchasing and servicing easy! | Read Full Review
    5/2/2023 12:00:00 AM | Google
  • ★★★★★ Susand6249
    Excellent service and advice. Customer friendly waiting room. Service representatives are always friendly and helpful. | Read Full Review
    5/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Dspinney58
    They have great service an made me feel at ease with my purchase Would recommended them to anyone | Read Full Review
    4/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ jim juppe
    | Read Full Review
    4/30/2023 12:00:00 AM | Google
  • ★★★★★ Savannah Melo
    They are always efficient and get the job done! No complaints! | Read Full Review
    4/29/2023 12:00:00 AM | Google
  • ★★★★★ Mark Rasimowicz
    | Read Full Review
    4/28/2023 12:00:00 AM | Google
  • ★★★★★ Cfmotorsport17
    Easy transaction knowledgeable salesman nice truck highly recommend I will buy from here again in the future | Read Full Review
    4/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Steve
    Friendly and knowledgeable. Honest and comprehensive in their assessment. Easy to talk to and the staff is outstanding. | Read Full Review
    4/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Tom25duffy
    Friendly, knowledgeable, timely, affordable. It is a pleasure to go for service maintenance and will continue to purchase vehicles at this dealership. | Read Full Review
    4/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Robert Redding
    Went for an oil change and tire rotation 4stars....tried to get me install a cabin filter and engine air filter $$$$200.00. Auto Zone $40.00...zero stars for that move. | Read Full Review
    4/25/2023 12:00:00 AM | Google
  • ★★★★★ MARIA COLON
    | Read Full Review
    4/23/2023 12:00:00 AM | Google
  • ★★★★★ Briana Raposo
    | Read Full Review
    4/23/2023 12:00:00 AM | Google
  • ★★★★★ Ashley.gouveia
    Great experience. Fixed my AC for those hot summer days. Will always take my car to 495 | Read Full Review
    4/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ Effie Exarhopulos
    Mike in the service dept is great. Always has been. Knows my needs and gets it done quickly. Excellent customer service | Read Full Review
    4/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ Steve Beachy
    Brought in my 2019 Cherokee for a check engine light issue related to the evap system. They replaced the gas filler assembly ($700 later) and cleared the light. It came back on after approx. 40 miles. I tried calling the dealership but did not receive a reply back. I made another appt. But that is 10 days out. We will see what happen | Read Full Review
    4/22/2023 12:00:00 AM | Google
  • ★★★★★ Anthony Grieco
    This place is absolutely unprofessional. It may have a modernized establishment, but the workers there are miserable and unprofessional… yelling, swearing and demeaning each other in front of customers. If you hate what you do, do something else. Your misery is your fault, no one else’s. | Read Full Review
    4/22/2023 12:00:00 AM | Google
  • ★★★★★ John McGinnis
    | Read Full Review
    4/21/2023 12:00:00 AM | Google
  • ★★★★★ John Swike
    Excellent customer service and in-stock vehicle selection! | Read Full Review
    4/19/2023 12:00:00 AM | Google
  • ★★★★★ Mary Boogaard
    | Read Full Review
    4/19/2023 12:00:00 AM | Google
  • ★★★★★ dennis donahue
    | Read Full Review
    4/19/2023 12:00:00 AM | Google
  • ★★★★★ Guillermo Alvarez
    Awesome simple. ??. | Read Full Review
    4/18/2023 12:00:00 AM | Google
  • ★★★★★ Jon Bowen
    I had a rather unpleasant experience today (4/17/2023) with 495. I brought my TRX in for service and was told by the service manager that they did not want to take on the work because I did not by the truck from them. He explained that he did not want the hassle and was told to take my truck back to the dealership that I purchased it | Read Full Review
    4/17/2023 12:00:00 AM | Google
  • ★★★★★ Anita pineau
    | Read Full Review
    4/15/2023 12:00:00 AM | Google
  • ★★★★★ Dawn Cashman
    Nice atmosphere. People were in communication with me about time frame updates. Excellent service. | Read Full Review
    4/15/2023 12:00:00 AM | Google
  • ★★★★★ Anthony Clark
    They were very friendly but shady on giving details up front and had to question them about everything to get information regarding buying out my 2020 Jeep Gladiator lease throughout the entire process. I have a credit score over 800 and the best interest rate they could give me was 8.8% while looking at Bank of America, I was offere | Read Full Review
    4/15/2023 12:00:00 AM | Google
  • ★★★★★ Tiffani Martin
    I came in for oil change, tire rotation and multi point inspection. They did oil change but said they couldn’t do the tire rotation. They said they did the multi point inspection but they lied. Two weeks later my brakes started making a noise. Knowing a bit about cars I realized my break pads must be low. I brought it in and looked a | Read Full Review
    4/15/2023 12:00:00 AM | Google
  • ★★★★★ @aol.com
    My sales man Bill Tierney was very helpful and smart made my experience very easy I highly recommend him and appreciate everything at 495 jeep | Read Full Review
    4/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jim Williams
    Professional , quick , very friendly especially women AT PAYING BILL !! Very happy | Read Full Review
    4/12/2023 12:00:00 AM | Google
  • ★★★★★ Awesome gamers Fryns
    | Read Full Review
    4/12/2023 12:00:00 AM | Google
  • ★★★★★ David Golan
    Fast & easy service! Had my 2021 Jeep Wrangler towed to the dealer after-hours on Sat (overheating problem). Dealership called on Monday with diagnosis (recall related to coolant flange bolts) and squeezed me in without an appt. Vehicle was ready for pickup Tues am! | Read Full Review
    4/12/2023 12:00:00 AM | Google
  • ★★★★★ Mark Fredrickson
    As usual Guy Nichols was my serviceman who provided the utmost professionalism and courtesy | Read Full Review
    4/12/2023 12:00:00 AM | Google
  • ★★★★★ Virginia depetrillo
    | Read Full Review
    4/12/2023 12:00:00 AM | Google
  • ★★★★★ Tj Pineau
    I bought 2 ram trucks in 2020 and recently my son bought a 2023 Jeep he's very happy and my younger son drives the 2019 ram, i drive the 2020 ram .. as allot of mechanical devics can go bad i found my self with a pesky problem with my 2020 .. the service manager seemed to take up the issue himself and really took care of my needs w | Read Full Review
    4/12/2023 12:00:00 AM | Google
  • ★★★★★ Matt Bogacz
    Brought in my RAM for a couple of minor recall notices,oil change and requested a transmission service due to how I use the truck. They advised it was not necessary and would be fine, I can wait until 50k service. Nice to know they did just take advantage of an unnecessary request. | Read Full Review
    4/11/2023 12:00:00 AM | Google
  • ★★★★★ Edina Juhasz
    | Read Full Review
    4/11/2023 12:00:00 AM | Google
  • ★★★★★ Ricky touch
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    4/11/2023 12:00:00 AM | Google
  • ★★★★★ Michael Mcneill
    | Read Full Review
    4/11/2023 12:00:00 AM | Google
  • ★★★★★ Chris Adams
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    4/11/2023 12:00:00 AM | Google
  • ★★★★★ Talal yatim
    Great customer service and on time as told will visit again for sure every time | Read Full Review
    4/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Talal Yatim
    | Read Full Review
    4/8/2023 12:00:00 AM | Google
  • ★★★★★ Leonard Milo
    | Read Full Review
    4/8/2023 12:00:00 AM | Google
  • ★★★★★ Michael Tavares
    Experienced Above and beyond customer service while dealing with Sales and Finance teams!!! | Read Full Review
    4/8/2023 12:00:00 AM | Google
  • ★★★★★ Ryan Desroches
    | Read Full Review
    4/4/2023 12:00:00 AM | Google
  • ★★★★★ mikeandkerrie
    Shah and Bobby and Bobby were knowledgeable and friendly and 10 star service! Definitely recommend | Read Full Review
    4/3/2023 12:00:00 AM | DealerRater
  • ★★★★★ Brandon Conley
    Very good service 100 precent recommend to other people | Read Full Review
    4/2/2023 12:00:00 AM | Google
  • ★★★★★ Brett Dufault
    Stopped by to get my inspection sticker renewed, had me in and out of there quickly. Staff as always were friendly and professional. I've been coming here for years because I like and trust their service staff | Read Full Review
    4/2/2023 12:00:00 AM | Google
  • ★★★★★ Jessica Midgette
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    4/2/2023 12:00:00 AM | Google
  • ★★★★★ Patty Smith
    We had service done today buy 3 tires and get 1 for a buck. New tires were put on. Great service! Another great service from 495! Recalls were done with little wait time. Thanks once again! | Read Full Review
    4/2/2023 12:00:00 AM | Google
  • ★★★★★ Tim Darcey
    Awful zero stars Had the car for over 2 weeks got it back drove it away and it has not started in 3 days. I’ve called and keep getting Vmail | Read Full Review
    4/2/2023 12:00:00 AM | Google
  • ★★★★★ Jessica.Midgette1010
    Kyle was great! Very helpful and knowledgeable with all of my questions that I had about different cars | Read Full Review
    4/1/2023 12:00:00 AM | DealerRater
  • ★★★★★ Sonia Interiano
    | Read Full Review
    3/30/2023 12:00:00 AM | Google
  • ★★★★★ Shannon Mountain-Ray
    It was such a great experience dealing with 495 Chrysler Jeep Dodge Ram! Bill was so attentive and communicative! Great customer service!!! I recommend them highly!! | Read Full Review
    3/30/2023 12:00:00 AM | Google
  • ★★★★★ Peter Acconcia
    Service and efficiency were very good | Read Full Review
    3/30/2023 12:00:00 AM | Google
  • ★★★★★ ryan beal
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    3/30/2023 12:00:00 AM | Google
  • ★★★★★ Bill Tirrell
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    3/29/2023 12:00:00 AM | Google
  • ★★★★★ Ailton Lucas Vieira
    Terrible service, I asked for a military discount and the person didn't give it to me because she didn't want to redo the quote, lazy people!!!!! | Read Full Review
    3/29/2023 12:00:00 AM | Google
  • ★★★★★ ellen sexton
    | Read Full Review
    3/28/2023 12:00:00 AM | Google
  • ★★★★★ Carol O
    Bill Tierney was terrific | Read Full Review
    3/28/2023 12:00:00 AM | Google
  • ★★★★★ gary carlson
    | Read Full Review
    3/28/2023 12:00:00 AM | Google
  • ★★★★★ Daniel Coelho
    | Read Full Review
    3/28/2023 12:00:00 AM | Google
  • ★★★★★ James Henry
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    3/28/2023 12:00:00 AM | Google
  • ★★★★★ Veronica Alois
    Great service all around! | Read Full Review
    3/28/2023 12:00:00 AM | Google
  • ★★★★★ Boston Paul
    Great dealership and friendly people. Would definitely recommend them to anyone looking for a new vehicle. | Read Full Review
    3/25/2023 12:00:00 AM | Google
  • ★★★★★ Tara Caruso
    10/10!!!! | Read Full Review
    3/25/2023 12:00:00 AM | Google
  • ★★★★★ Donna Novi
    Awesome place for oil change and maintenance on my Jeep!!! Pleasant people and fast service! | Read Full Review
    3/21/2023 12:00:00 AM | Google
  • ★★★★★ EDNA PEREIRA
    | Read Full Review
    3/21/2023 12:00:00 AM | Google
  • ★★★★★ Michelle M
    Bobby, was an excellent salesman. He took the time when picking up my vehicle to sit with me and explain everything I needed to know on my new car. Things I had no idea the car had. Thank you Bobby! | Read Full Review
    3/21/2023 12:00:00 AM | Google
  • ★★★★★ Daniel Leavitt
    Brought my 2021 Dodge Ram in for service. Everything went very well. Mike did an outstanding job getting me in and getting everything done in a timely manner. He also answered all my questions and was very knowledgeable. Great job Mike. | Read Full Review
    3/21/2023 12:00:00 AM | Google
  • ★★★★★ cesar arbelaez
    The advisor was excellent ?? and exceptional. Great job | Read Full Review
    3/18/2023 12:00:00 AM | Google
  • ★★★★★ Samneang Phang
    Bobby was very patience and helpful throughout the entire process. During the financial process it was a different gentleman that helped me. He was very pushy with "add on" packages for the car. I get that it's probably be part of his job but I was very blunt about it and declined it MANY times but he kept on pushing it so it was a b | Read Full Review
    3/17/2023 12:00:00 AM | Google
  • ★★★★★ Mark A Cooper
    I have read a lot of good review however I not having the same experience. Had my new vehicle serviced in January 2023, service was good and done timely. Why it was getting service it was noted that a part was needed (under warranty) and had to be ordered. It has been over two months and six phones calls later (all calls went to a se | Read Full Review
    3/17/2023 12:00:00 AM | Google
  • ★★★★★ Kyriakos Kotzias
    Excellent, service | Read Full Review
    3/16/2023 12:00:00 AM | Google
  • ★★★★★ Kelsey Currier
    My oil housing filter was leaking, I got my car in a day later and got it back the next day! Michael was super helpful and explained everything to me | Read Full Review
    3/16/2023 12:00:00 AM | Google
  • ★★★★★ Chris Obrien
    Phil is the best and most nicest car salesmen I ever met, helped me get into a brand new jeep even when my trade in didn’t run! Beyond happy with the whole experience. | Read Full Review
    3/14/2023 12:00:00 AM | Google
  • ★★★★★ Brittany Silva
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    3/14/2023 12:00:00 AM | Google
  • ★★★★★ Orlando Jacquet
    Service agent Guy was awesome, very friendly and helpful and kept communication clear. Thanks . | Read Full Review
    3/14/2023 12:00:00 AM | Google
  • ★★★★★ Zachary Wilson
    Phil was a very nice guy easy to work with | Read Full Review
    3/10/2023 12:00:00 AM | Google
  • ★★★★★ Jessica Darocha
    | Read Full Review
    3/10/2023 12:00:00 AM | Google
  • ★★★★★ bere costa
    | Read Full Review
    3/8/2023 12:00:00 AM | Google
  • ★★★★★ Joseph Reardon
    | Read Full Review
    3/8/2023 12:00:00 AM | Google
  • ★★★★★ Lydia Lee Gonzalez
    I would Love to give them a negative 10. I was totally DISGUSTED with the Service Manager (Ray) and Appalled by who he called himself the General Manager (Shaw) very unprofessional and VERY rude I felt discriminated because I was of different race and gender. They need to have training on how to treat customers with the respect tha | Read Full Review
    3/8/2023 12:00:00 AM | Google
  • ★★★★★ Joshua Poitras
    I don't have time to write reviews but I will go out of my way to highlight this experience. I was so happy to purchase my first dodge ram only to be disappointed by a lemon. The sales process was pretty smooth and gave me the trade in value but after that it became a nightmare. Not even 62 days after purchasing it, the ignition tota | Read Full Review
    3/8/2023 12:00:00 AM | Google
  • ★★★★★ Victory Hunters
    | Read Full Review
    3/7/2023 12:00:00 AM | Google
  • ★★★★★ slascala
    Helpful, courteous and friendly. Willing to go the extra mike to get the deal done. I would recommend the dealership. | Read Full Review
    3/7/2023 12:00:00 AM | DealerRater
  • ★★★★★ John Conway
    Second time I have brought my truck in for repairs. The truck has never ran correct since the first time. Both times the bill was thousands more than I was quoted. One issue still hasn’t been corrected and I need to spend more money to even be able to get a sticker. They never return calls. Save your time and money and go somewhere e | Read Full Review
    3/7/2023 12:00:00 AM | Google
  • ★★★★★ Rico6371
    I thought the service was very good very honest very nice people The dealer was very pleasant to be around. | Read Full Review
    3/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ Maggie Fawcett
    | Read Full Review
    3/4/2023 12:00:00 AM | Google
  • ★★★★★ north shore masonry
    They are very professionals and fast! | Read Full Review
    2/27/2023 12:00:00 AM | Google
  • ★★★★★ Jennifer Dromgoole
    They were quick, direct and kind. Everyone treated me with respect. | Read Full Review
    2/27/2023 12:00:00 AM | Google
  • ★★★★★ ken_lewis
    The sales folks, Shah and Josh, were great to work with. Made for a very smooth transaction. | Read Full Review
    2/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ LuisCruz
    Got a quick appointment and fixed what was needed, great communication,very friendly and answered all my questions | Read Full Review
    2/23/2023 12:00:00 AM | DealerRater
  • ★★★★★ Rob DeBerio
    Everyone in the service dept was excellent. | Read Full Review
    2/22/2023 12:00:00 AM | Google
  • ★★★★★ Dman119
    I had a wonderful experience and would highly recommend buying a vehicle from them. Thanks again | Read Full Review
    2/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ prakash mavani
    Very pleased with staff and service.I couldn’t find my glasses which I think left on my dashboard and the service guy came to help me and eventually they were hiding behind my glove compartment and I was very pleased I bought this jeep from them and will always go for the services .I don’t know the guys name but you can find out that | Read Full Review
    2/21/2023 12:00:00 AM | Google
  • ★★★★★ Bret Miler
    495 has been great to deal with. | Read Full Review
    2/19/2023 12:00:00 AM | Google
  • ★★★★★ Mindee Owens
    Quick, and ram car thru car wash too | Read Full Review
    2/16/2023 12:00:00 AM | Google
  • ★★★★★ Ildage Campbell
    Customer service was very ?? | Read Full Review
    2/16/2023 12:00:00 AM | Google
  • ★★★★★ Karen Scammell
    It is very easy to make an appointment and they were on time, quick with the service, very nice and even washed my car! The waiting area allows one to work and they have snacks too! This is officially my favorite Jeep service location along 495! | Read Full Review
    2/16/2023 12:00:00 AM | Google
  • ★★★★★ Joseph Padilla
    | Read Full Review
    2/16/2023 12:00:00 AM | Google
  • ★★★★★ Paulo Bettencourt
    Have bee there this whole week with my hellcat due to dashboard squeaking noise that they caused fixing my GPS screen. Problem was not taken care of despite saying it was and on top of it now my lights inside the vehicle aren't even turning on. This is the 4th time going in and out the dealer with the same issue. And no loaner car on | Read Full Review
    2/16/2023 12:00:00 AM | Google
  • ★★★★★ Castalynn D.
    The mechanic was wonderful, he told me it possibly would’ve been an hour and a half, but I really only waited 45. He had me in an out and it was a wonderful experience. I would definitely recommend anybody to come here. | Read Full Review
    2/12/2023 12:00:00 AM | Google
  • ★★★★★ Luke Rengpraphun
    | Read Full Review
    2/7/2023 12:00:00 AM | Google
  • ★★★★★ Dan Ware
    I’ve always had great interactions here. The employees have always been great to me and everyone is super helpful. Not aggressively pushy but there for me when I have questions or want to buy something. Another detail I feel is worth mentioning is I always get the sense they have their you-know-what together. I’ve had some real head- | Read Full Review
    2/3/2023 12:00:00 AM | Google
  • ★★★★★ Gretchen Whitworth
    First time visiting. They fixed the check engine light issue (new thermostat) and I was in and out pretty quickly. And they washed it! Thank you so much! | Read Full Review
    2/2/2023 12:00:00 AM | Google
  • ★★★★★ Tony Machado
    Had 3:00 appointment for oil change and tire rotation. Waited for jeep and didn’t leave until 4:30. Also getting to expensive. | Read Full Review
    2/2/2023 12:00:00 AM | Google
  • ★★★★★ john allen
    Reasonable to work with! Full service dealer. Good on providing loaner vehicles. | Read Full Review
    1/31/2023 12:00:00 AM | Google
  • ★★★★★ Shawn Sullivan
    First time at dealership. Went there for airbag recall. Impressed with facility. Staff were courteous. Work done in a timely fashion. Waiting area was large, clean and comfortable. Only downside is more of an industry problem. The overhead to keep this place going has to be enormous? Unfortunately the facility didn’t seem very busy a | Read Full Review
    1/31/2023 12:00:00 AM | Google
  • ★★★★★ Jay W
    Service was great. O was called and informed of changes in labor which were fine. Was happy to be told before and not after like at other Ram dealers in the area. Not gonna mention Methuen | Read Full Review
    1/31/2023 12:00:00 AM | Google
  • ★★★★★ Stephen Maher
    Great service all around. The drop-off and pickup experience was seamless and I appreciated the check-in from staff to let me know the status | Read Full Review
    1/31/2023 12:00:00 AM | Google
  • ★★★★★ Kim
    Our salesperson Bill T. Was very nice knows the Dodge Charger very well answered all our questions. We really liked Jack too and we love the new Charger. Very good experience. | Read Full Review
    1/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ David Melvin
    This was the 2nd Ram I purchased from James—“White Glove Service”. Highly recommend working with him. | Read Full Review
    1/29/2023 12:00:00 AM | Google
  • ★★★★★ Barb Morey
    Came in for an inspection on my new car purchased out of state and the staff was incredibly helpful and friendly. I was in and out quickly. The facilities were impressive, too, very well decorated and designed. Not really super important, but it leaves a great impression. Probably the cleanest, brightest dealership I've ever seen. | Read Full Review
    1/28/2023 12:00:00 AM | Google
  • ★★★★★ kylie stewart
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    1/28/2023 12:00:00 AM | Google
  • ★★★★★ Eve D'Agosto
    I was there for a recall. They were very nice, helpful, and communicative. It was a smooth visit! | Read Full Review
    1/28/2023 12:00:00 AM | Google
  • ★★★★★ Yonathan Mendez
    Great service, great people, definitely coming back. | Read Full Review
    1/27/2023 12:00:00 AM | Google
  • ★★★★★ David Bunting
    Easy in/out for service on my jeep; clean space and friendly people; good snacks and nice waiting area with free wifi; I'll definitely go back! | Read Full Review
    1/27/2023 12:00:00 AM | Google
  • ★★★★★ Jose Paniagua
    Did not solve the issue that I have,gave me the wrong information | Read Full Review
    1/27/2023 12:00:00 AM | Google
  • ★★★★★ Jason Christian
    Excellent service | Read Full Review
    1/26/2023 12:00:00 AM | Google
  • ★★★★★ Dave Matychowiak
    | Read Full Review
    1/26/2023 12:00:00 AM | Google
  • ★★★★★ jan loughman
    Everything went without a hitch, communication was awesome! | Read Full Review
    1/26/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Conley
    Very good service | Read Full Review
    1/26/2023 12:00:00 AM | Google
  • ★★★★★ olmedo acevedo rojas
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    1/26/2023 12:00:00 AM | Google
  • ★★★★★ Sgtgrimace
    Very pleased with service advisor Louie and Mike. Appoints seem to be scheduled in a reasonable period of time from initial request, not like some of the other Jeep dealerships. | Read Full Review
    1/24/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jaclyn Everett
    This was the most pleasant car buying experience I've ever had. I specifically worked with Bill Tierney who was excellent. I never felt pressured about anything, and everyone was extremely kind. And I LOVE my car! | Read Full Review
    1/19/2023 12:00:00 AM | Google
  • ★★★★★ libna oliveira
    Great experience. The process was smooth and everyone was super helpful and friendly. | Read Full Review
    1/19/2023 12:00:00 AM | Google
  • ★★★★★ Shaheen Ghandchi
    Great experience, my salesman James W Smith was informative and trustworthy! | Read Full Review
    1/19/2023 12:00:00 AM | Google
  • ★★★★★ castleneckfarm
    Shawn the person who I dealt with did a good job of handling me when I was irate about something that should’ve been covered by warranty. He was very calm and remained helpful. Despite my anger I apologized to him after the fact, realizing it was just on the receiving end. And not the root of the problem | Read Full Review
    1/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mary Mazza
    The best dealership to help you with all your car needs. Excellent customer service. They go above and beyond to work with you to provide professional and outstanding experience. Well done in so many ways looking forward to letting others know this is the place for all your car needs. Shop 495 Chrysler Jeep Dodge you will be glad you | Read Full Review
    1/17/2023 12:00:00 AM | Google
  • ★★★★★ Alexis Viering
    | Read Full Review
    1/17/2023 12:00:00 AM | Google
  • ★★★★★ Jeff Coutu
    Louie in service was terrific to work with! He kept me informed with regular updates throughout the days that my vehicle was being serviced. He explained each step of the repair process clearly and was great at communicating my requests and questions to the technician and getting back to me promptly. I never felt like I was in the | Read Full Review
    1/14/2023 12:00:00 AM | Google
  • ★★★★★ Eric Tibbetts
    | Read Full Review
    1/14/2023 12:00:00 AM | Google
  • ★★★★★ bethspence13
    495 Chrysler Jeep Dodge is a professional company to purchase a vehicle. The entire team was organized, knowledgeable and pleasant to answer all questions. I felt respect throughout the company and positivity. I would definitely purchase another vehicle from this company. Thank you. | Read Full Review
    1/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ Maicon rosa
    No very happy I call I make appointment I ask for the price the lady told me 25 tire rotation when I get my bill to 3999 I talk to the guy he said everything change the prices six months ago I paid less than $100 to do all snd last week is almost $120 and I asked the manager why nobody answer me that’s why I’m not happy I never go ba | Read Full Review
    1/13/2023 12:00:00 AM | DealerRater
  • ★★★★★ Brenda Coleman
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    1/10/2023 12:00:00 AM | Google
  • ★★★★★ RU4RealSombathB
    | Read Full Review
    1/10/2023 12:00:00 AM | Google
  • ★★★★★ Patrick julmeus
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    1/8/2023 12:00:00 AM | Google
  • ★★★★★ Roberto Desa
    | Read Full Review
    1/7/2023 12:00:00 AM | Google
  • ★★★★★ AL S
    I keep my car in mint condition but find it hard to keep it in that condition when I have service at 495 Chrysler Jeep Dodge. The last time I had service I specifically asked NOT to wash my car and they did, now the car needs to be buffed out to remove the scratches from the car wash they took it to. The time before that they put a s | Read Full Review
    1/4/2023 12:00:00 AM | Google
  • ★★★★★ Nicole Gaudet
    Wouldn't fix the problem I brought the car in for. Said they won't do the work bc it's the fault of the other dealerships and I need to bring it back there. But they held on to the car for 2 days. Also did an oil change and didnt add washer fluid . | Read Full Review
    1/1/2023 12:00:00 AM | Google
  • ★★★★★ Michael Moore
    Fast and efficient service for my Wrangler! | Read Full Review
    12/31/2022 12:00:00 AM | Google
  • ★★★★★ backspin710
    The dealership was very clean folks were very pleasant and prompt get my car fixed without a hitch | Read Full Review
    12/31/2022 12:00:00 AM | DealerRater
  • ★★★★★ Tom Thornton
    I dropped my car off for a scheduled oil change appointment at 9:30am. At 11:16am I got a call back that I had a ticking noise and did I want them to check on it. I was told this would cost $175 for labor. I called them back at 12:30pm to find out the status of the tick. They said they’d need to call me back. I got a call back at | Read Full Review
    12/30/2022 12:00:00 AM | Google
  • ★★★★★ Rick Farese
    The service department is horrible, they don't know how to fix a Jeep. The staff is clueless. They had to sub my car out to fix my sunroof.. and yes it's a Jeep Cherokee. I've never seen such incompetence in my life. | Read Full Review
    12/30/2022 12:00:00 AM | Google
  • ★★★★★ D M
    Quick and easy | Read Full Review
    12/29/2022 12:00:00 AM | Google
  • ★★★★★ Ellen Caravella
    Great people, great service, fair prices. You won’t be disappointed. | Read Full Review
    12/29/2022 12:00:00 AM | Google
  • ★★★★★ Sawmizer
    Awesome service truck was in for an unrelated issue and they went ahead and performed a recall while it was there saving me the hassle of having to bring the truck back | Read Full Review
    12/29/2022 12:00:00 AM | DealerRater
  • ★★★★★ Jason Blodgett
    The service team here exceeded expectations by spending hours of extra time coordinating with the warranty team to ensure we weren’t charged for covered service. We’ll definitely continue coming to 495 in the future. | Read Full Review
    12/28/2022 12:00:00 AM | Google
  • ★★★★★ Grillo Gaviria
    | Read Full Review
    12/28/2022 12:00:00 AM | Google
  • ★★★★★ Ann Ogden
    | Read Full Review
    12/28/2022 12:00:00 AM | Google
  • ★★★★★ Wayne Puglisi
    Excellent service…fast and efficient! | Read Full Review
    12/23/2022 12:00:00 AM | Google
  • ★★★★★ Al
    The tech handling the case on the day of repair was not attentive enough. While he was polite and courteous, he did not provide one update in the 4+ hours I waited despite me asking, as I had to keep going to him. This is not how I have been treated in the past and as a long-time loyal customer to 495, I noticed this service was a | Read Full Review
    12/21/2022 12:00:00 AM | Google
  • ★★★★★ Santyteacher
    The work completed was done well, but the cost was outrageous for labor. The hourly labor rate is insanely expensive. | Read Full Review
    12/18/2022 12:00:00 AM | DealerRater
  • ★★★★★ Nicole Gately
    Service was great and fast, Louie has great customer service skills and the waiting area is comfortable with many options for food and drinks! Highly recommend this service department. | Read Full Review
    12/17/2022 12:00:00 AM | Google
  • ★★★★★ Ashley Nangle
    | Read Full Review
    12/17/2022 12:00:00 AM | Google
  • ★★★★★ Stephan Melitz
    Received excellent service, as usual. Repairs completed early for pickup. | Read Full Review
    12/17/2022 12:00:00 AM | Google
  • ★★★★★ Jennifer Sforza
    Service was great once getting in for an appointment. Hours could be better and waiting a 2-3wks for lof/alignment could be improved. | Read Full Review
    12/17/2022 12:00:00 AM | Google
  • ★★★★★ Ursula Knight-Harris-Turner
    They are always pleasant, communicative, and aim to please. | Read Full Review
    12/16/2022 12:00:00 AM | Google
  • ★★★★★ Vincent Shanahan
    My car has a transmission issue. When stopping it is still in 4 gear. I had a tech drive with me for 30 minutes who confirmed the issue . the car was there for several days till they looked at it . They said it was not broken enough the car has 3200 miles on it very disappointed I have bought 4 cars there it used to be my primary dea | Read Full Review
    12/13/2022 12:00:00 AM | Google
  • ★★★★★ Craig Mear
    I would not go to any other dealer for sales or service PERIOD!!!!!! IV been to so many dealerships out there and no one has been better for deals at sales and service not to mention the way they treat you with great respect and it has been the only dealership that I leave in a better mood than when I got there! | Read Full Review
    12/12/2022 12:00:00 AM | Google
  • ★★★★★ Matt Kristen
    As always 495 Service is outstanding. The staff is professional, honest and very helpful in providing a positive experience. I will be back for sure. | Read Full Review
    12/11/2022 12:00:00 AM | Google
  • ★★★★★ Rosie Huynh
    Very quick and friendly service! The waiting area was very clean and offered lots of snacks and coffee! | Read Full Review
    12/11/2022 12:00:00 AM | Google
  • ★★★★★ Michael Votto
    Customer service was great, timely and honest about time! | Read Full Review
    12/10/2022 12:00:00 AM | Google
  • ★★★★★ Susan Yandle
    | Read Full Review
    12/10/2022 12:00:00 AM | Google
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