Return to complete listing of Dodge Tire Service & Sales Servicing Lowell

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About 495 Chrysler Jeep Dodge, Inc.

495 Chrysler Jeep Dodge, Inc. is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Ask About Service Contracts
  • Certified Technicians

Call (978) 735-4921 today to schedule your next appointment.

Our technicians at 495 Chrysler Jeep Dodge, Inc. are ready to help you!
Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ csedille
    Great experience, bill was very helpful and professional. Quick to get everything switched over. Highly recommend | Read Full Review
    6/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Iwona Delaney
    Kyle was my sales representative. He is very knowledgeable, personable and helpful. Highly recommend him! | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Mindee Owens
    Quick, and ran car thru car wash too | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ John Cabral
    This is my second time getting a vehicle there and I've had overall good experience usually dealers are very shady crooked and the times it feels like they're really trying to F you over. Here they don't pressure you they allow you to do your thing allow you to shop. I went there I was able to look find a vehicle I liked everything g | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Richard Rapacki Jr.
    Fast scheduling and fast service. Very helpful staff. | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Rae Akinsanya
    TL;DR - Battery and Alternator needed replacing. 2-3 hour service charged as a 4 hour service - i had no energy for negotiation/questioning so maybe try if you do. Some vague researching consistently said 15-30min max to replace the battery and b/t 1-3 hours to do the alternator. I'm not a mechanic but 4 hours seems like overkill for | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ D Gagnon
    Always a smooth process in leasing my vehicles. Highly recommend | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Tom Henry
    | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Fazio
    Ray was super informative and helpful as he always is when I go in for any type of service. He made sure he got my car in quick and answered any and all questions that I had. | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★ Nara H
    I went in to remove the speed limiter off my van. They were able to fit me right in and done the job within an hour. Satisfied | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Mark Regis
    | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ mark.g
    Clean, professional, on time, friendly, helpful, will visit again and tell other Jeep owners about it | Read Full Review
    6/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Gavin Maxim
    5-31-24 I just had service completed to my truck for a minor safety issue. Once again the service team excelled on all. Thank you again Gavin Five star service, that's what I am talking about!!!!! every time I bring my 2019 Ram 1500 pickup truck in for service or just general questions I am extremely happy with the customer service | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★ Excellent Dieudonne
    Don't waste your time with 495 dodge always miss diagnosis never follow up with customers and no return phone call service lines is a joke better if you walk in and you will see all service advisers is seating down doing nothing or even answer a phone call | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Dan Sandler
    Shah and Billy and Mo and the entire 495 CJDR team treated me with world class service - a great car buying experience | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Michele Capen
    Great group of people and easy to work with. Excellent Service! Another service done and another GREAT experience! | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Joshua Jackiewicz
    | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Bunzo13
    Bill Tierney is excellent | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Arthur
    | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Brian Judge
    Always look forward to getting my vehicle serviced at 495 Chrysler Jeep Dodge Ram. Thumbs up to everyone from parts to service, you guys do a great job! | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Kimberly Bettano
    Great service! | Read Full Review
    5/27/2024 12:00:00 AM | Google
  • ★★★★★ bennyrok gravel
    Fast and curtious service! | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Lenny Banakos
    Met with RJ and was looking at a Jeep vehicle. I preferred 2023 model. They had a Jeep Renegade reduced, Jeep was combining the Renegade with another Jeep Vehicle to replace the Renegade. The price was good and I traded my 2018 Subaru Legacy 4 Door pretty much loaded for the 2023 Jeep Renegade. RJ was very professional in selling me | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Mark Rasimowicz
    Incredible service and knowledgeable staff | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Michol Guilbault
    Service ++. Allstars service. Had a transmission update, in and out in 30 min and a wash! Can't beat it! | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Whippen
    Bought my RAM truck here in 2019 with extended warranty. I have since retired and moved out of state but continue to have my truck serviced here. Have never been dissatisfied or had a bad experience with this dealership! I would highly recommend! | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ Ed Alois
    Excellent service at 495 jeep | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Dana Watford
    It was easy to schedule, drop off and pick up. | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★ K G
    Did not reset oil change light. Other then that service was good | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ sandra Ray
    | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ John Balzotti
    Kept me informed. Finished when they said it was going to be done. Friendly service. | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★ Paul Torres
    | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Brian Dougherty
    Scheduled service thru Ray, he does a great job keeping you informed. Had an oil change and my brakes done | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Shawn Limerick
    | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Colleen Parr
    Ray was fantastic keeping me up to date on what was going on with my vehicle ! | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Linda Mansfield
    495 Jeep Dealership , Lowell was amazing to work with. Extremely accommodating, friendly and easy. Had solutions for every question or concern in the most positive manner. Shout out to RJ who in my opinion, exemplifies the true meaning of great customer service and professionalism. Thank you 495 for a great experience. Left with not | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Karen Mendoza
    Everyone is always friendly and professional The waiting area is very clean , love that they have drinks and snacks. Also very efficient. Washed my Jeep too! Highly recommend! | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Brian Kinsman
    Nice and simple transactions and good communication. THANKS! | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Tyler Alden
    | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Max Hughes
    My experience with Joseph and 495 jeep was enjoyable, smooth, and quick. I told him what I was looking for and what specific features I needed and he came back in 5 minutes with a couple of options. I had my car the next day and I love it. | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Susan Bohenko
    Excellent customer service! | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ Phillip Cappella
    They were very prompt and helpful. I had my computer programmed to accept a trailer hitch harness. It works fine. I also had them check me key fob as it wasn't unlocking the doors. They checked the fob out for me and explained the fob needs to be replaced. I declined that due to finances and will be back in a couple of weeks to repla | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Musto
    | Read Full Review
    5/5/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Qualters
    | Read Full Review
    5/5/2024 12:00:00 AM | Google
  • ★★★★★ Nicholas Pavloski
    Took car earlier than expected. Finished earlier than expected. Did all I asked and more for reasonable price. Washed the car too. | Read Full Review
    5/4/2024 12:00:00 AM | Google
  • ★★★★★ Jean-claude David
    Great customer service | Read Full Review
    5/4/2024 12:00:00 AM | Google
  • ★★★★★ Kenneth A Amaker
    | Read Full Review
    5/4/2024 12:00:00 AM | Google
  • ★★★★★ Izak Lule
    | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ Courtney Arensbach
    | Read Full Review
    5/2/2024 12:00:00 AM | Google
  • ★★★★★ leonardo silveira
    | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Norman Jaillet
    Always get top service at 495. Thanks Ray! | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Gary Chandonnet
    I've been doing business with these guys for years. From the sales staff to the service department and the ownership. They have always treated me right. From multiple leases to general repairs and maintenance, I always leave satisfied. Looking forward to many more future transactions. | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Courtney Schermerhorn
    | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Rachel Mignacca
    | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Alisha Silvestrone
    Jeep always is quick and efficient and provides great service | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ BARRY DRISCOLL
    My third Jeep from 495 Chrysler, Jeep, Dodge, Ram. Always the best price and experience. | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ EUGENE KRAUSE
    Warranty recall on my new 2023 Jeep Compass Trailhawk. The Service Department took the vehicle in at the scheduled time and completed the work in a little more than 1 hour. Good job ! | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Baker
    | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ 21 Towing
    | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ Zack Mykytiw
    | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ Wanda Lougee
    Excellent customer service. Everyone was extremely nice and my car was ready when they said it would be. | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ Frank Allard
    | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ Glenn Hammond
    | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ Cheyenne Nathalie
    Bobby and Shah were amazing. They were extremely helpful and patient throughout the entire process. This is my 3rd Jeep from 495 and I would recommend anyone in the market for a car to do business with them! | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ Sezgin Demirbas
    | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ RICHARD silvio
    A couple weeks ago I had the pleasure of meeting Sean bouley at the 495 Chrysler Jeep Dodge dealership in Lowell Mass. I can't express deeply enough this young gentleman's work ethic professionalism in his demeanor for his job he is the service advisor which he does his job not only to the best of his ability but 120% every day. I've | Read Full Review
    4/24/2024 12:00:00 AM | Google
  • ★★★★★ Tom Bradford
    Always go the extra mile to satisfy the customer. No secrets, always upfront and honest, excellent communication, always on time | Read Full Review
    4/23/2024 12:00:00 AM | Google
  • ★★★★★ Gabriel Rodriguez
    | Read Full Review
    4/23/2024 12:00:00 AM | Google
  • ★★★★★ Erin Dixon
    | Read Full Review
    4/23/2024 12:00:00 AM | Google
  • ★★★★★ George Bernier
    Great sales person Bobby Currie. | Read Full Review
    4/23/2024 12:00:00 AM | Google
  • ★★★★ Crzy 25
    No issues, went in for a Oil Change and tire rotation and was in and out inside of an hour. | Read Full Review
    4/21/2024 12:00:00 AM | Google
  • ★★★★★ Chris Hancock
    Very great very professional and talked me through all issues … | Read Full Review
    4/20/2024 12:00:00 AM | Google
  • ★★★★★ Ronald Lacourse
    | Read Full Review
    4/20/2024 12:00:00 AM | Google
  • ★★★★★ Linda Burke
    | Read Full Review
    4/20/2024 12:00:00 AM | Google
  • ★★★★★ Cq
    The advisors are professional and courteous,. My jeep”s issue was serviced in a prompt manner. I would recommend! | Read Full Review
    4/20/2024 12:00:00 AM | DealerRater
  • ★★★★ Kimberly Lanteri
    | Read Full Review
    4/19/2024 12:00:00 AM | Google
  • ★★★★★ Linda Trabucco
    Service department is easy and fair to work with. | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★★ Gianna Baez
    | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★ Kimberly Lanteri
    No problem with sales or service, but the Finance department is dishonest and will trick you into signing for products that they are “throwing in for free”. Then will charge you for them, and the GM will tell you too bad because you signed. Awful awful awful experience. Will never purchase another car again because the finance depart | Read Full Review
    4/18/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Volpe
    Great, customer oriented. Nice experience. | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★ Paul Vercellini
    My experience was awful! The communication was brutal I had to initiate all cummuncation to get any information. Truck was there for a week, when I voiced my frustration on no info to what was going on with truck I got a response of “you can come pick up truck if I want” which I responded that it itc was towed there! That’s enough of | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ Debra Pluchak
    The wait was short and quick, everyone was friendly and I’m very satisfied. | Read Full Review
    4/16/2024 12:00:00 AM | Google
  • ★★★★★ Maria Graham
    | Read Full Review
    4/16/2024 12:00:00 AM | Google
  • ★★★★★ Xiomara bonilla
    Thanks to the Jeep Services Department for the excellent service they provide us in the area, they are the best, friendly and attentive staff, I always recommend them. | Read Full Review
    4/14/2024 12:00:00 AM | Google
  • ★★★★★ Doug Buttrick
    | Read Full Review
    4/14/2024 12:00:00 AM | Google
  • ★★★★★ ERIC Fitzgerald
    Helped me out with my daughter's first car by giving me the best price for my trade in and the salesman Bill was a great guy to work with I'll definitely be buying a new truck from them shortly | Read Full Review
    4/13/2024 12:00:00 AM | Google
  • ★★★★★ James Harmon
    | Read Full Review
    4/13/2024 12:00:00 AM | Google
  • ★★★★★ Brian Porter
    | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★ T. Abate
    I stopped in for my high roof cargo inspection without an appointment. I dropped off the van at 3 and was back on the road by 3:30. Much appreciated!! | Read Full Review
    4/12/2024 12:00:00 AM | Google
  • ★★★★★ Marc Belliveau
    Great service from start to finish | Read Full Review
    4/11/2024 12:00:00 AM | Google
  • ★★★★★ elizabeth ronayne
    The best service department. They are diligent, courteous and dog friendly! | Read Full Review
    4/11/2024 12:00:00 AM | Google
  • ★★★★★ Dave Kotlyar
    Great experience buying a new Jeep here! | Read Full Review
    4/11/2024 12:00:00 AM | Google
  • ★★★★★ Steve Sevigny
    Everything was smooth and professional | Read Full Review
    4/10/2024 12:00:00 AM | Google
  • ★★★★ Pallidun
    Engine light is back on again, after being assured recalled fixed it | Read Full Review
    4/10/2024 12:00:00 AM | Google
  • ★★★★★ Tommy cross Tommycross
    Incredible good service. My sales person was helpful and caring for my interest. Happy to recommend your dealer ship and Joseph st brice.was really easy to deal with. I want to thank him personally | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Gary Chandonnet
    Fast professional service as usual | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Ember Fortuna
    Everyone was very helpful with the process of getting my new vehicle and was able to work with me on the lowering the price! | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Mike Archer
    Easy to make an appointment. Fast and reasonably priced. | Read Full Review
    4/8/2024 12:00:00 AM | Google
  • ★★★★★ Jen Dignan
    I love this service department! Ray and his guys are the best! | Read Full Review
    4/8/2024 12:00:00 AM | Google
  • ★★★★ Rachelle Elias
    They were able to get my vehicle right away, evaluate the issue and provide me with an estimate within 24 hours. Ray the service manager was very helpful and responsive. | Read Full Review
    4/8/2024 12:00:00 AM | Google
  • ★★★★★ Bluemoon International
    | Read Full Review
    4/7/2024 12:00:00 AM | Google
  • ★★★★★ Andrea Trovato
    Sales Team is great! Very honest, good people! Fun and welcoming showroom. They were so kind to my kids and showed them around all the cars. Service is friendly and professional. Would highly recommend! | Read Full Review
    4/7/2024 12:00:00 AM | Google
  • ★★★★★ NotAJeepOwner
    I haven't been there in years and no longer have a jeep. I don't know why I received this request. | Read Full Review
    4/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lauren Proietti
    Great experience with Johnny in sales. Loving our new jeep! | Read Full Review
    4/4/2024 12:00:00 AM | Google
  • ★★★★★ Ernie L
    Very friendly and helpful staff. Kyle helped me find the vehicle that fit my needs and stayed late to make sure everything was set up and in order with my new car. | Read Full Review
    4/4/2024 12:00:00 AM | Google
  • ★★★★★ Richard McCarthy
    | Read Full Review
    4/4/2024 12:00:00 AM | Google
  • ★★★★★ Dylan Radabaugh
    | Read Full Review
    4/3/2024 12:00:00 AM | Google
  • ★★★★★ Julie Sollinger
    Outstanding dealership to work with if you’re searching for a new car. Very accommodating to my needs and financial situation. | Read Full Review
    4/3/2024 12:00:00 AM | Google
  • ★★★★★ Yany Pina
    They did a nice job following up with my service. Also, they we quick. | Read Full Review
    4/3/2024 12:00:00 AM | Google
  • ★★★★★ David Avery
    | Read Full Review
    4/3/2024 12:00:00 AM | Google
  • ★★★★★ Edrice Vincent
    Prompt and professional. Never any issues! | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Mark Miles
    Very nice folks. Accommodating and negotiated a fair deal. Closing & delivery were fast and easy. It was a very positive experience doing business here. | Read Full Review
    3/30/2024 12:00:00 AM | Google
  • ★★★★★ Susan Lynn
    I needed a key that had to be ordered (verified by calls to many dealers). Staff were polite and informative about process and cost. I was provided a time frame and the process was completed faster than expected. All staff were nice people which makes any retail experience better. | Read Full Review
    3/30/2024 12:00:00 AM | Google
  • ★★★★★ Cynthia Zatlokowicz
    I had my jeep towed here after the dreaded check engine light flashed at me. They were able to quickly diagnose the issue and when i had lots of questions on pricing for the fix, they provided me with prompt responses. I would take my jeep here again, the service guy who stays later was great at helping me understand what was going o | Read Full Review
    3/29/2024 12:00:00 AM | Google
  • ★★★★★ Rich D
    I really like the service department at 495. We have bought two or three cars from them over the years and they have always been great. Over the last year or so I’ve gotten frustrated with the service department where I bought my most recent car and decided to go back to 495. I will continue to stick with them for the work, speed and | Read Full Review
    3/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Stephen Blute
    Great service! Made everything easy! | Read Full Review
    3/28/2024 12:00:00 AM | Google
  • ★★★★★ Caroline Kennedy
    My Jeep Dealership experience was fantastic as usual. The entire staff I have contact with have been fantastic. So, this last visit went as I expected. Ray was so great with communications and is very personable. The whole building seems to be clean and welcoming. Good coffee too! Caroline Kennedy | Read Full Review
    3/28/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Hall
    I had the pleasure of meeting and working with Kyle and Moe and the level of ease, care and efficiency which they handled my purchase after experience the exact opposite from other dealers was refreshing and very admirable. I have already begun to share with friends and family that if they are ever in the market hands down this is w | Read Full Review
    3/26/2024 12:00:00 AM | Google
  • ★★★★★ Makayla Nickles
    Pleasant to work with, very nice staff & an easy process. Shah (Manager) and Orlando helped us every step of the way. | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ offpriddy
    Just recently purchased a 2024 Jeep Grand Cherokee hybrid thru 495 CJDR, my 5th lease vehicle with this dealership. Great staff and fantastic service. Entire process was very steam lined. | Read Full Review
    3/25/2024 12:00:00 AM | DealerRater
  • ★★★★ Eric Antunez
    Absolutely waste of my time! Came in for oil change and tire rotation. Received the oil change and got an air filter that I didn’t ask for. Went to leave and notice that the rear driver side tire that I came in for nothing was done about it and two of my other tires were low on air. | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ Greg Magnant
    Easy Saturday AM appointment, the guys were friendly & helpful. Was in and out for oil change. Clean welcoming facility. Highly recommend! | Read Full Review
    3/24/2024 12:00:00 AM | Google
  • ★★★★★ Richard Leigh
    Your place of business is warm, comfortable, clean and very well organized.Being My first appointment, My Service Man ( Ray ) assured me that my vehicle is in Professional hands. If I had questions, he was there for me. That’s Peace of Mind for My Very expensive investment. The service was done properly and in a timely manner. Thank | Read Full Review
    3/24/2024 12:00:00 AM | Google
  • ★★★★★ Tayna Pillot
    RJ was super nice and helped me figure out my options and was very informative. Definitely recommend seeing him. | Read Full Review
    3/23/2024 12:00:00 AM | Google
  • ★★★★ Joseph Powers
    Vehicle was treated professionally and repaired well. Would recommend. Service guy Ray was a really nice down to earth guy. | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★ Richard Leigh
    Your place of business is warm, comfortable, clean and very well organized. And My vehicle was serviced properly. But, the personnel while checking in and checking out was not very friendly. I almost felt like I was bothering them. They must have been having a bad day ( it happens) I’m Thankful for your service….. | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★★ Michele Capen
    Great group of people and easy to work with. Excellent Service | Read Full Review
    3/21/2024 12:00:00 AM | Google
  • ★★★★★ natalie zompa
    Fast and precise customer service. Arjenis was amazing. Finance was great. | Read Full Review
    3/21/2024 12:00:00 AM | Google
  • ★★★★★ Clinton Smith
    I bought new Ram pickup, had a great experience. Everyone was easy to deal with. Bill in sales did a great job. | Read Full Review
    3/21/2024 12:00:00 AM | Google
  • ★★★★★ Ryan McIver
    Killer buying experience all around! Way to go Shah and Joseph! We love our new Wagoneer. | Read Full Review
    3/21/2024 12:00:00 AM | Google
  • ★★★★★ Roger Goudreau
    I had a good experience at 495 Jeep. Oil change, tire rotation and inspection sticker were performed in a professional manner. Car was ready at the time I was told it would be. A shoutout to Ray for his professionalism and great attitude. | Read Full Review
    3/21/2024 12:00:00 AM | Google
  • ★★★★★ brianjudge3
    495 Chrysler Jeep Dodge Ram exceeded expectations as usual. From their parts department to their service department I found them to be friendly and professional. | Read Full Review
    3/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jennifer Wall
    | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Marifiote
    Shawn in service was a pleasure to work with. Welcoming and very prompt. He gave me an estimated time of completion on service and hit the mark exactly. | Read Full Review
    3/17/2024 12:00:00 AM | Google
  • ★★★★★ Todd L
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    3/16/2024 12:00:00 AM | Google
  • ★★★★★ Matt Marfione
    Mike in service was truly amazing, I showed up without an appointment for an issue with my Ram. He had the truck diagnosed, informed me of what was going on and put me in a loaner. Great experience. | Read Full Review
    3/16/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Pereira
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    3/16/2024 12:00:00 AM | Google
  • ★★★★★ Zach Leighton
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    3/16/2024 12:00:00 AM | Google
  • ★★★★★ Scott Allison
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    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Pax Rana
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    3/14/2024 12:00:00 AM | Google
  • ★★★★★ joseph lahood
    So far I liked them. Pending deal..Actually just came from there had an intermittent clunk on my truck. They took it right in. Gave me a Uber to and from. Checked out truck thoroughly. Mike my advisor was reasy and efficient. Kind of wish I had ordered the truck there. I'll definitely be back as I keep my trucks awhile. | Read Full Review
    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Nohemy Guevara
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    3/14/2024 12:00:00 AM | Google
  • ★★★★★ Jason Gauvreau
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    3/14/2024 12:00:00 AM | Google
  • ★★★★★ djbelk2
    Bobby and Mo were AWESOME. Very polite and easy to talk to. Best stress free atmosphere to buy a car when we sat down and talked to Bobby and Mo. | Read Full Review
    3/12/2024 12:00:00 AM | DealerRater
  • ★★★★ Chris Donahue
    | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★ Chris Donahue
    Went here because after researching what I wanted they had the best selection to browse in person. Arrived shortly after they opened (no other customers there) parked right in front of main entrance stood outside my vehicle for a few minutes then started to go look at the wranglers was out looking at the wranglers for about 10 (so | Read Full Review
    3/10/2024 12:00:00 AM | Google
  • ★★★★ Danny G
    The service was good and the price of my new jeep was a good deal, but I'm still waiting for them to email me documentation for the CPO power train warranty. | Read Full Review
    3/9/2024 12:00:00 AM | DealerRater
  • ★★★★ Danny G
    Still waiting for my three year power train warranty info that was supposed to be emailed to me today that was not in the folder that was giving to me upon purchase of my vehicle. | Read Full Review
    3/9/2024 12:00:00 AM | DealerRater
  • ★★★★ Chris
    Went here because after researching what I wanted they had the best selection to browse in person. Arrived shortly after they opened (no other customers there) parked right in front of main entrance stood outside my vehicle for a few minutes then started to go look at the wranglers was out looking at the wranglers for about 10 (so at | Read Full Review
    3/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Danielle Graham
    | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★★ Corey Williams
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    3/8/2024 12:00:00 AM | Google
  • ★★★★ Devon Pattershall
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    3/8/2024 12:00:00 AM | Google
  • ★★★★★ philip lapolla
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    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Corey Williams
    Great experience! Ray was fantastic! | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ cody.robson
    Always great service at 495! They’re professional, friendly and quick. I’ve purchased two vehicles from them and have done all my services with them since. | Read Full Review
    3/6/2024 12:00:00 AM | DealerRater
  • ★★★★ Jja0207
    Brand new truck. Not one scratch on it. They used torque gun on rims . Scratched the crap out of rims. | Read Full Review
    3/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Colleen Ventura
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    3/5/2024 12:00:00 AM | Google
  • ★★★★★ James Clark (Clarky)
    Fantastic service. My service Rep Ray was awesome. Best Rep I’ve had in a long time from any dealer or manufacturer. He was very kind and very engaging. Unfortunately though because of the amount of ridiculous breakdowns of items now and before this, plus the rust for a 5 year old truck I am starting to question if I’d ever buy anot | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ Gavin Maxim
    Five star service, that's what I am talking about!!!!! every time I bring my 2019 Ram 1500 pickup truck in for service or just general questions I am extremely happy with the customer service I receive. Mike is extremely professional, and always supper helpful. I applaud Mike and want to personally thank him very much for making ever | Read Full Review
    3/4/2024 12:00:00 AM | Google
  • ★★★★ Joseph Powers
    Vehicle was treated professionally and repaired well. Would recommend. | Read Full Review
    3/3/2024 12:00:00 AM | Google
  • ★★★★ djbray
    I bought a Grand Cherokee, my salesman RJ was extremely knowledgeable of the vehicle and cater to my needs. I will Definitely recommend this dealership. | Read Full Review
    3/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ chrismiller
    Great team approach, buying process was very easy. Will use them again in the future. | Read Full Review
    2/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ brad
    I had never been to this Jeep dealership. I dropped my car off the night before for an 8:30 am appointment. They contacted me first thing in the morning and said would let me know the issue. They contacted me an hour later and said that the problem was covered by some plan I purchased 8 years ago when I bought the vehicle - from anot | Read Full Review
    2/28/2024 12:00:00 AM | Google
  • ★★★★★ John McNeice
    I met with Jack DiPietro. He was very knowledgeable about cars and the dealership as a whole. He helped me buy my Jeep and had everything squared away for me in 10 mins. I highly recommend checking out this dealership if you’re not looking for the run around while car shopping. 10/10 stars if I could. | Read Full Review
    2/26/2024 12:00:00 AM | Google
  • ★★★★★ Shirley
    Great service! So glad I decided to purchase my vehicle there. | Read Full Review
    2/26/2024 12:00:00 AM | Google
  • ★★★★★ Kimberly Tierney-Honan
    Top notch experience from start to finish! Billy T. and all of the staff were friendly and easy to work with. | Read Full Review
    2/25/2024 12:00:00 AM | Google
  • ★★★★★ Peter Botzko
    Best experience I’ve had getting service on my Jeep Wrangler by far. I had always had issues at Lawless in Woburn, the last time they had my vehicle for 5 days and no one had even looked at it. The team at 495 Jeep Chrysler Dodge were very professional, got me in and diagnosed the same day and was able to get my car back the same d | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ CARL REGOLINO
    | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ DAVE
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    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Paul Ringwood
    Staff was accommodating, courteous, explained clearly the problem that I was experiencing with my vehicle and was able to correct the problem in a reasonable amount of time | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ Louise Marshall
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    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Lynn Wilson
    Quick and easy. In and out | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Karl Servideo
    I walked into 495 jeep and was heated right away. Kyle and his manager helped me through the whole process making it a easy as possible. This was a great experience and will definitely make me go back to 495 jeep again. Kyle was very helpful and answered all my silly questions and his manager did the same. This is how it sol | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Beatriz Nunes
    Staff very friendly, and they really tried to help me even when I couldn’t afford the price at the moment, thanks ray | Read Full Review
    2/18/2024 12:00:00 AM | Google
  • ★★★★★ Patricia Strein
    Service was great, did not have an appt, and they were able to see me. | Read Full Review
    2/17/2024 12:00:00 AM | Google
  • ★★★★★ John Lynn
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    2/16/2024 12:00:00 AM | Google
  • ★★★★★ Bill Fosnight
    Had to drop my truck off without appointment due to noise. Mike in Service did a great job getting me in and fixed up. I take very good care of my truck and always receive it back clean and with no issues (unlike other dealer who manages to add love dings). | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Carolina Varao
    I have serviced my Jeep here for 6 years and they have always taken great care of me! I can count on them for everything, thank you 495 and Ray! | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ KA Richards
    RJ was friendly, knowledgeable and made purchasing my Jeep a good experience. I’d highly refer him to anyone looking to purchase a new car. Jack also made the paperwork signing a breeze. | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ madison peters
    Brought my car in for a recall they said the parts were on backorder could be 6 to 8 weeks they called me that week with the parts in and had it fixed in one day! | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ psomosj
    I always like the work they do in a timely manner. Employees are very friendly and there is always a snacks to eat while your waiting. | Read Full Review
    2/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Michelle Wright
    Quick easy and as always was treated very nice! | Read Full Review
    2/11/2024 12:00:00 AM | Google
  • ★★★★★ Danni Yanoff
    Great customer service! Left so happy seri by the duck in my jeep!! | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★★ chaitanya bsk
    | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★ Brian B.
    After waiting 4mos for a new USB port to get installed it worked for 1 day. Service advisor said he needs to contact Chrysler for support...that was 2mos ago. I was told the wait list at the body shop for fixing my paint defect is completely backlogged. It will probably open when my warranty expires! 1 ? because the staff is courteou | Read Full Review
    2/9/2024 12:00:00 AM | Google
  • ★★★★★ Karen Coupal
    Professional- Polite. Service Department is top-notch. Mike was helpful and very accommodating. Highly recommend them. | Read Full Review
    2/7/2024 12:00:00 AM | Google
  • ★★★★★ Kellie McHugh
    Got me in quick and Ramon diagnosed the problem and got my Jeep back to me quickly with minor issue resolved! He also communicated we me from start to finish, Great job Ramon!! | Read Full Review
    2/7/2024 12:00:00 AM | Google
  • ★★★★★ renee
    Excellent service, all the staff is very friendly , waiting was very clean and full of snacks, loved that. | Read Full Review
    2/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Alex Grant
    Easy in and out for service. | Read Full Review
    2/6/2024 12:00:00 AM | Google
  • ★★★★★ Altacis Junior
    Ótimo e eficiente | Read Full Review
    2/6/2024 12:00:00 AM | Google
  • ★★★★★ Sharon Fauconier
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    2/4/2024 12:00:00 AM | Google
  • ★★★★★ Cara Lott
    The guys were great. Very kind, kept me informed on progress and the appointment didn’t last long at all. It was for an oil change, inspection, new tires and alignment. | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Tony Nieves
    Phenomenal service, great stuff, been servicing my truck for 3 years, the only place I'll ever take it get serviced! | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Cari-Ann Edwards
    Service department, including communication about services requested and recommended were excellent. | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ millcitytony
    Very pleased and satisfied with quality and friendliness of the staff! Michael goes above and beyond what is expected! Always friendly, very attentive to our concerns and questions | Read Full Review
    2/3/2024 12:00:00 AM | DealerRater
  • ★★★★ Ann Ogden
    It is convenient, they always leave my vehicles clean. I do not like having to go online to book an appointment & not get a real person to confirm said appointment. Then find out whenI am finally there, the computer has glitches. When I call for an appointment, they then text by automation & waste my time. They did not return my call | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ edwin gonzalez
    Great service thanks ray for your help | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Angel Vega
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    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Maryann Cappello
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    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Brian Holden
    Friendly staff, nice waiting area. Great visit overall! | Read Full Review
    1/31/2024 12:00:00 AM | Google
  • ★★★★★ Dominic Jolly
    Ray was super helpful was in and out with my oil change | Read Full Review
    1/31/2024 12:00:00 AM | Google
  • ★★★★★ Tara Jean
    The service at 495 CJDR is always wonderful. Quick and easy, making an appointment and doing the work! | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Lauren Lavallee
    Always a great experience here! Super knowledgeable and give you honest recommendations | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★ Jean-claude David
    When I got my car back after them doing a oil change my water bottle went missing I my was one of the big jugs now I’m sure they placed it to the side to do w/e they had to in my car but at least put it back in my car so yea bad experience | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Susan Koning
    This dealership has been the best dealership I have ever dealt with. Mike in the service department made me feel right at home. Thank you. | Read Full Review
    1/29/2024 12:00:00 AM | Google
  • ★★★★ Doug Barrows
    Friendly, helpful salespeople, my purchase was a breeze. I was in and out in an hour. Minor issue with paperwork the only reason not 5 stars | Read Full Review
    1/29/2024 12:00:00 AM | Google
  • ★★★★★ Bill Tirrell
    Excellent service highly recommended | Read Full Review
    1/27/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Hemingway
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    1/27/2024 12:00:00 AM | Google
  • ★★★★★ plbbar
    Never have to wait. Friendly. Efficient there is a clean waiting area and friendly staff. | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Vader71999
    HPFP recall needed to be done and part was months away from most dealership. Another customer wasn’t able to make his appointment so 495 got me in to have work completed. May have a future permanent customer. Cashier gal gave my daughter a toy rubber duck which made her day. | Read Full Review
    1/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ John
    Was able to get appt - was in and out and did what I asked and gave recommendations - | Read Full Review
    1/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Erika Virella
    Ray went above & beyond for me! | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ John Heath
    Ray and the service tech provided excellent customer service. I was kept informed at every step from the diagnosis of the problem to completion of the work. I will continue to use 495 Jeep for all preventative maintenance and any future mechanical issues. | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Dominique Dockery
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    1/26/2024 12:00:00 AM | Google
  • ★★★★★ Marshall Marice
    495 Jeep was amazing, I took in my salt crusted Jeep for an inspection and rotation when they gave me the keys back they wowed me by washing my car, such great service. | Read Full Review
    1/26/2024 12:00:00 AM | Google
  • ★★★★★ John Heath
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    1/25/2024 12:00:00 AM | Google
  • ★★★★★ Alejandro Diez
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    1/25/2024 12:00:00 AM | Google
  • ★★★★★ Marshall Marice
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    1/25/2024 12:00:00 AM | Google
  • ★★★★★ guzmandaniel27
    Excelente workers excellent service very professional thank you very much for the crevice which may trok | Read Full Review
    1/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jarrod Cronin
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    1/24/2024 12:00:00 AM | Google
  • ★★★★★ Alejandro Diez
    Awesome, and Professional Costumer services, my advisor deserves and A+++ doing his job even trying to increase the price of my bill by offering more than I requested…( I own 3 jeeps and always they suggested 2extra services. Fuel service and break fluid exchange and extra $500 to $ 800 on your bill) quint chance or just the way to g | Read Full Review
    1/24/2024 12:00:00 AM | Google
  • ★★★★ Dan Ford-Hunt
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    1/24/2024 12:00:00 AM | Google
  • ★★★★★ Milagros Polanco
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    1/23/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Rappoli
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    1/23/2024 12:00:00 AM | Google
  • ★★★★★ Victoria Lee
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    1/23/2024 12:00:00 AM | Google
  • ★★★★★ Jarrod Cronin
    Went in for first service. Process was quick and service staff was helpful. | Read Full Review
    1/23/2024 12:00:00 AM | Google
  • ★★★★ Dan Ford-Hunt
    Not sure why I have a warranty if the dealership will only pick and choose the work they want to do. My rear defroster is not working and should be/is covered but the dealership can't/won't do the work because "it'll take too long" and "we're really busy". Nice people in leadership however, clean building and waiting area. | Read Full Review
    1/23/2024 12:00:00 AM | Google
  • ★★★★★ Briana Anderson
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    1/22/2024 12:00:00 AM | Google
  • ★★★★★ Victoria Lee
    Brought my 2021 dodge ram dually in for a new transmission. Ray is my service advisor. He took care of everything and we got our truck back in 2 weeks!! Thank you so much Ray for your awesome and speedy service! Highly recommend 495!! | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Rappoli
    This was my first service on my 2023 Jeep Wrangler and it went perfectly. The service guy went out of his way and added my extended warranty information into the notes section for me. Thank you | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★ AP
    I went to 495 Jeep because I leased my current jeep from them. I couldn't believe how unhelpful they were. Such a disappointment because my first experience was so great. My current jeep is selling for $38,000 at multiple dealers. They offered me less than my lease buyout of $26,000 and offered to more than double my monthly payments | Read Full Review
    1/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ Michael Gough
    This dealership is amazing. I received the best service ever from Service Mgr, Ray Arocho. I plan to recommend 495 Chrysler Jeep Dodge to all my friends. I plan to buy my next Jeep from them as well. Thank you Ray | Read Full Review
    1/20/2024 12:00:00 AM | Google
  • ★★★★★ Phill Trask
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    1/20/2024 12:00:00 AM | Google
  • ★★★★★ Debra Anderson
    | Read Full Review
    1/20/2024 12:00:00 AM | Google
  • ★★★★★ Mark Saindon
    | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Lukas Charbonneau
    | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ Nicole Richard
    | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ Bill Corey
    Ray was great, had me checked in quickly. Updated me with a quote and when I ok’d the quote. Had my vehicle finished and notified me it was ready to be picked up. | Read Full Review
    1/16/2024 12:00:00 AM | Google
  • ★★★★★ Bug man
    Things were going well until they got my credit score. Well I have to go get a job soon and earn money for my score must be really low. | Read Full Review
    1/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ christacarmen
    I had the best help and fast service from Bobby while getting my new Jeep. | Read Full Review
    1/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ marina schwartz
    | Read Full Review
    1/12/2024 12:00:00 AM | Google
  • ★★★★★ Brandi Lynch
    I recently worked with RJ while purchasing a 2021 Grand Cherokee. He was knowledgeable, professional, and never made me feel pressured about my decision. The whole process with him was great! | Read Full Review
    1/12/2024 12:00:00 AM | Google
  • ★★★★★ Francisco Gonzalez
    Best best experience ever | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ Michol Guilbault
    2nd. Oil change. Again, excellent service and over all 100+ % satisfied. | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ Debbie Concepcion
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    1/10/2024 12:00:00 AM | Google
  • ★★★★★ Robert Smith
    Although the repair was covered under my extended warranty and they did get my jeep in when they said and it was ready by Friday, when I first arrived to drop it off I was taken back by the lack of professionalism. I waited outside the bay door expecting someone would notice and open it so I could pull in. After sometime of waiting I | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ mannyc66
    Nice helpful to customers recommending to any one wants to buy a car ou service | Read Full Review
    1/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Carl Lindemayer
    | Read Full Review
    1/3/2024 12:00:00 AM | Google
  • ★★★★★ J R
    Great people. Salespeople don’t pressure you but are there if you need them. Very knowledgeable. Had some extra things installed that I wanted. Prompt with getting parts, setting appointment and very patient for me to pickup when I was running a little bit late. | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★★ Mark
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    12/31/2023 12:00:00 AM | Google
  • ★★★★★ Michael Teixeira
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    12/31/2023 12:00:00 AM | Google
  • ★★★★★ Jennifer Ata
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    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Tommy Bishop
    Great experience. Joseph helped me get the right car with all the ad ons I wanted, and at an appropriate price point. He went above and beyond to show me a variety of cars until we found the right fit, and he was efficient with the paperwork and registration process so I could take the car home the same day. The whole team at 495 Jee | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Diego Pinzon
    Nice people. Good service, prices are reasonable. | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Carlos Almonte
    | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★ Justin Sheetz
    Sort of a weird setup they got here. I took my car in for servicing twice and it was wildly expensive (sort of expected for a dealership unfortunately). They also did an oil change for me and I didn't have an oil leak in my car until the day after that... then they charged me 2 grand to fix the oil pan they destroyed... avoid this pl | Read Full Review
    12/30/2023 12:00:00 AM | Google
  • ★★★★★ Cheryl Norgaard
    Friendly, great service! | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Kelly Golini
    | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Ashley.gouveia
    Always great service! Brought my car in for an oil change and a sticker. Always get taken care of here with the best service. Even got a car wash! | Read Full Review
    12/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jonathan Raymond
    Argenis Reinoso (RJ) was in charge of setting us up with a Jeep Grand Cherokee Altitude. Let me just say, I couldn’t think of a more respectful, thoughtful and hardworking person than RJ. The customer service was great and the experience from start to finish was PERFECT! This was a unique situation because it was a Christmas Gift ( | Read Full Review
    12/26/2023 12:00:00 AM | Google
  • ★★★★ Silvani Vejar
    Super easy to make/modify/cancel an appointment. The staff is usually friendly and they have a very nice waiting area filled with snacks and drinks. I went in the Friday before Christmas, so I'm sure they were busy and they missed a few things with my car. I went in for an oil change, tire rotation, and 23-point check up. Last time I | Read Full Review
    12/24/2023 12:00:00 AM | Google
  • ★★★★★ Wayne Puglisi
    Fixed an issue with transmission in a day. Provided a car for me while work was being done. Fast, helpful and efficient! | Read Full Review
    12/23/2023 12:00:00 AM | Google
  • ★★★★★ Kelly M.
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    12/23/2023 12:00:00 AM | Google
  • ★★★★★ Robert Sullivan
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    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Ramon Munoz
    Good | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Claude Tozier
    Shawn was very helpful with the service of my car. | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★ slgraphics Inc.
    Rip off diagnostics. Cost me $300. It hurts me when I knew I got rip-off. And they gave me the price of the repair that would cost half the price of what my car is worth = 3 months of my paycheck. Who can afford $5,000 of repair? I’ll go to a nearby shop that can do 1/4 of that price. And they look very sketchy. Nothing is pleasant a | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Fran Petricone
    Quick turnaround. Clean comfort waiting area. | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Denis Gerrior
    Did everything that I asked, topped off fluids. GREAT! | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ DIARIO DE UMA OFICINA EUA ADVANCE GARAGE
    | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Athena Tangney
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    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Stephen
    | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Erica Luongo
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    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Ray Pendleton
    | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★★ Gerald Lutkus
    | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★★ CHERYL GREEN
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    12/20/2023 12:00:00 AM | Google
  • ★★★★★ Michael Flanagan
    I broke down on 495 and they got me in quick! The staff was great and extremely communicative. Would highly recommend. | Read Full Review
    12/19/2023 12:00:00 AM | Google
  • ★★★★★ Matthew Luther
    Ray was amazing!! He followed up with me even while on vacation and made sure my van was repaired as quick as possible. I am a very happy customer ???? | Read Full Review
    12/19/2023 12:00:00 AM | Google
  • ★★★★ Ryan Cunningham
    I would not recommend using this service department. I have a brand new 2024 Jeep Wrangler 4xe and there was a mechanical problem. Because I just moved from Baltimore where I bought the car. The service department looked at me and said no dealer in this area will touch that car because of the mileage (677 miles).This is an absolute o | Read Full Review
    12/19/2023 12:00:00 AM | Google
  • ★★★★★ Amanda Berry
    | Read Full Review
    12/18/2023 12:00:00 AM | Google
  • ★★★★★ Hank Naguib
    Had a great experience buying a car from them , the sales man was very helpful & answered all my questions. The financial manager was great , he went through every little detail with me , very nice guy . All & all , it was a painless experience | Read Full Review
    12/18/2023 12:00:00 AM | Google
  • ★★★★★ Fardad Mobed
    The staff are very knowledgeable, honest and extremely attentive. They are not just trying to keep the high quality but improve it on every opportunity. I have been to many family run businesses but at this place you truly feel like a family member on every visit. I have highly recommended 495 dealership to everyone because I feel th | Read Full Review
    12/17/2023 12:00:00 AM | Google
  • ★★★★★ Brianna2007bd
    Excellent right off the bat. Everyone took the time to make sure everything was going good! I would rate them as a 10 all the way!! | Read Full Review
    12/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ Danny Cee
    Best place I’ve ever bought a car. No hassle all around from salesman to finance to general manager. And NO PRESSURE either! Thanks Shah and Bobby | Read Full Review
    12/16/2023 12:00:00 AM | Google
  • ★★★★★ Big Party
    Shawn in Service was great! They were able to get my truck back to me faster than expected. I will ABSOLUTELY be going back for service and most likely buy my next vehicle there as well. | Read Full Review
    12/16/2023 12:00:00 AM | Google
  • ★★★★★ Chris
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    12/16/2023 12:00:00 AM | Google
  • ★★★★★ Cj Petrie
    | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Robert Bracey
    The service I received on my last visit was excellent and very timely done. I and out quickly. | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Josh Luna
    Great customer service. | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ ryan beal
    Mike and the service technicians were amazing they went above and beyond to make sure they diagnosed the issue we were having with our 2022 Wagoneer series III and solved it. | Read Full Review
    12/13/2023 12:00:00 AM | Google
  • ★★★★★ Willy 157
    Best dealer ????and good service | Read Full Review
    12/13/2023 12:00:00 AM | Google
  • ★★★★★ Sandra henderson
    I want for and oil change and tire rotation. Now I need brakes. All and all very happy with the service. | Read Full Review
    12/13/2023 12:00:00 AM | Google
  • ★★★★★ Shawn Welch
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    12/13/2023 12:00:00 AM | Google
  • ★★★★★ Jenny Currie
    | Read Full Review
    12/9/2023 12:00:00 AM | Google
  • ★★★★★ Glenn D'Avanzo
    I had 2 recalls to perform on a used vehicle I purchased privately. I reached out to multiple dealerships and this was the only dealership that had the parts in stock and willing to perform the recalls within a week without making me wait 4 months like the other dealerships in New England. Professional and courteous throughout the d | Read Full Review
    12/7/2023 12:00:00 AM | Google
  • ★★★★★ Judy Jutras
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    12/7/2023 12:00:00 AM | Google
  • ★★★★★ Juan Rosario
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    12/6/2023 12:00:00 AM | Google
  • ★★★★★ Pocah Uralie Jean
    Good job Always good job | Read Full Review
    12/5/2023 12:00:00 AM | Google
  • ★★★★★ Sperno
    The dealer ship was very professional. Did everything they said . Everyone there was very professional | Read Full Review
    12/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Charles Tenney
    495 Jeep is awesome. Found a 2024 Jeep Rubicon X 4xe at a great price. First time with an electric Wrangler and I love it. Very sure footed and fast. Get yours before the $7500. Federal rebate goes away. | Read Full Review
    12/3/2023 12:00:00 AM | Google
  • ★★★★★ Rungnapa Onjan
    | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ Todd Casparius
    Ray in the service department provided stellar service. I have not come across a more professional and friendly rep in a long time. He made the process extremely enjoyable and over.exceeded my expectations. If you have internal merits and awards, I would highly recommend him for it. | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ Martin and Kelly
    Always a great experience at 495! | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Vu
    Excellent service | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ David G
    Jack was helpful start to finish and willing to field all of my questions when buying out my lease. He helped me better understand the process and gave me options and took the time to help me understand these options. The process was quick and painless. | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ Sig Angelo
    Professional and prompt job, I was updated with a Courtesy call when work was completed | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ nancyaspell
    Only my second time using them . This time was for an inspection sticker. They completed the inspection and I was on my way. | Read Full Review
    12/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ TMilHyn
    Outstanding service department. Fixed brakes and ebrake under warranty bc it was caused by seal leak. | Read Full Review
    12/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ Mano Oum
    I had a snapped drive shaft, and honestly was not excepting to get my car back in about a week or so due to parts and etc. It was a shocker to get a call and told that my car was ready to pick up… that was awesome and I really appreciated that Ray took the time to work on the car and get it up and running for me. Thank yall for getti | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ Charlie Cerullo
    Absolutely positively the best dealership i've ever been to they really care about their customers | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ Clifford Kinney
    The service dept was very helpful | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★★ Chinedu Ochin
    I am completely satisfied with 495 thorough and expeditious resolution of my car’s problems….nil complaints. ?? | Read Full Review
    11/23/2023 12:00:00 AM | Google
  • ★★★★★ Shirley Gosnear
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    11/23/2023 12:00:00 AM | Google
  • ★★★★★ Andrew Burrill
    | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ Megan Bomil
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    11/22/2023 12:00:00 AM | Google
  • ★★★★★ Tito Diaz
    The entire staff was very professional and helpful during my visit. | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ amy murphy
    | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ gary carlson
    Excellent work. Service person checking my truck was very polite and courtesy. The Service itself was great quality and job got done very quickly. | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ promopooch
    Courteous, Professional, Honest. From service tech Mike to Service Manager Ray and staff. Thank you! | Read Full Review
    11/19/2023 12:00:00 AM | DealerRater
  • ★★★★★ Leo Falardeau
    I had another incredible experience working with RJ and shari. I would without hesitation recommend 495 chrysler jeep and dodge ram . My wife is on her 3rd jeep and this is my second vehicle with them every time it's a seamless transaction. 10 thumbs up for the crew at 495... | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Henry Marin
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    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Johnson20
    Friendly and great service | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Pk
    A long time customer of this dealership, I was very disappointed in the most recent servicing of my vehicle. I made the 9:30 am appointment on line for a routine oil change and tire rotation, a request to diagnosis the reason for continued pulling upon acceleration, a battery assessment and to determine why the check engine (MIL) lig | Read Full Review
    11/18/2023 12:00:00 AM | DealerRater
  • ★★★★ Maggie Medlin
    I wasn't pleased with the service at all.i asked questions about my vehicle and they didn't give me the right answer,and they seemed frustrated,as if I was a bother.While in the waiting room I can hear them all joking and singing happy birthday to a coworker.When my car was ready they couldn't take the time to tell me where my car w | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★ Andrew Pappastergion
    Easy scheduling and prompt service. Clean and comfortable customer wait areas. Service advisors pleasant and helpful! | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ OnyealilamF Chidoro
    My tire pressures weren't properly inflated to winter settings. | Read Full Review
    11/15/2023 12:00:00 AM | Google
  • ★★★★★ Destiny Lane
    Overall had an excellent experience! They were only booking out a week when I called to schedule an appointment (which is super reasonable in comparison to other dealers in the area right now) but I was having a major safety concern (death wobble) with my Jeep and they squeezed me in right away! | Read Full Review
    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Sharon Mcnulty
    I only bring my Durango here. Fast reliable service, very professional! | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Matthew Sherwood
    Great service !!! My last three vehicles have been serviced at 495 CDJR . I have always been treated well. The staff have always been friendly courteous & honest . I would recommend their service dept. . | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ William Lazzaro
    | Read Full Review
    11/11/2023 12:00:00 AM | Google
  • ★★★★★ Mark Mahoney
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    11/9/2023 12:00:00 AM | Google
  • ★★★★★ jennita peou
    | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Jeffrey Tully
    | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ richard poole
    | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★★ Mark Stanley
    The repairs went well and they contacted my warranty company, getting everything covered, savings me almost $1900.00! The one issue is communication. I left several messages and never received a call back. I had to physically go there to find out what was going on. I was not informed the vehicle was ready for pick up. I found out onl | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★★ Ernie Linek
    Job well done | Read Full Review
    11/7/2023 12:00:00 AM | Google
  • ★★★★★ Marilyn St Armand
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    11/5/2023 12:00:00 AM | Google
  • ★★★★★ CShea
    The process from start to finish was quick and easy. Everyone I interacted with was very friendly and knowledgeable and made the experience seamless | Read Full Review
    11/4/2023 12:00:00 AM | DealerRater
  • ★★★★★ Nick m
    3 start because my initial appointment was not a good experience. But they definitely redeemed themselves on the second appointment as everything I asked for was finally done, and in one day. My feedback is, if you don’t have enough staff, then don’t overbook and hold on to people’s cars for days and give the impression that it’s be | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ Dave S
    Other than the massive up charging, service was Ok | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ K D
    Very friendly great service!!! | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ Shannon Walsh
    Very helpful and friendly! I'm so glad that I stopped in. I picked the right dealership! Delicious coffee too! | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ Tanya Darocha
    Always a great experience at 495 Jeep! They are quick and thorough with services and staff is very welcoming | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ krenaud3668
    Very nice website, quick response, friendly no stress atmosphere good selection would do business again with 495! | Read Full Review
    11/3/2023 12:00:00 AM | DealerRater
  • ★★★★ Katie Warner
    I've had nothing but great experience w 495 Jeep Service. So much so that I travel to them because the Jeep dealership near me is not up to the standards 495 Jeep is at all. Not to mention the staff at 495 Jeep go out of their way to make sure you have a great experience and just a pleasure to talk with. | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ David sacco
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    11/2/2023 12:00:00 AM | Google
  • ★★★★★ wolivieri21
    Took a little over and hour for an oil change and tire rotation. It was busy but got me out in a decent time. | Read Full Review
    11/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ Lori Smerdon
    Great service | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Ali Farsidjani
    Awesome service. The manager, Ray, is a great guy - took care of me when I was in a pinch and personally followed up with me to keep me posted on updates/parts/etc | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Ellen Crawford
    Broke down at the supermarket across from 495 Jeep. They came over and jumped the battery so I could drive it to them. They had me on my way in no time. Thank you. | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Mary Mortimer
    Couldn't be happier. Everyone was super friendly. I had the pleasure of working with RJ and Jack and they made the experience stress-free and delightful. Both worked very hard on making it work for me and finding me the right car for me and my kids. I would give more stars if that was an option. Thank you so much guys for making it | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ John Mcanistan
    Service department was excellent | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Renato De Oliveira
    Great service and friendly staff. | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Joe Squires
    Excellent service | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Steve Boss
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    10/28/2023 12:00:00 AM | Google
  • ★★★★★ Kathy Walsh
    Always professional keep informed Of service and costs.prompt response Great personal working there.thank you | Read Full Review
    10/28/2023 12:00:00 AM | Google
  • ★★★★★ elizabeth ronayne
    The Service team is amazing. Very professional and felt like concierge service! | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Edrice Vincent
    Prompt and professional as always! | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Steve Byam
    Did everything they promised and got it done quickly! Great service! | Read Full Review
    10/27/2023 12:00:00 AM | Google
  • ★★★★★ Ernst Sony
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    10/27/2023 12:00:00 AM | Google
  • ★★★★★ David Avery
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    10/27/2023 12:00:00 AM | Google
  • ★★★★★ rody5
    We're part of a great family "495 Dodge". Where the service isoutstanding, and the atmosphere very professional. | Read Full Review
    10/26/2023 12:00:00 AM | DealerRater
  • ★★★★ Disappointed by Behavior
    Parts manager in frustration stated “that part was already on its way and he cancelled?!?!” His body language and tone obviously showed anger and discontent while handing the cancellation to the customer. Customer left calmly but was saying “I am not coming back and will find other facilities from now on.” Lesson: Parts manager shoul | Read Full Review
    10/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ Bonny Smith
    Very pleased with our experience with your Service Center. All staff from your receptionist to technician treated us with respect. We would definitely recommend your dealership to others. Thank you so much. | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Chris MacBlane
    Update....,. I was contacted and the matter was resolved.... I'm loving my new Compass.. Truly am... I'm NOT loving the fact that I have to keep calling to find out why they have not paid off my previous leased vehicle that I turned in at the beginning of January.... The cashiers check that was put in the mail 10 days ago stor | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Jodi Campbell
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    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Michelle Mannion
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    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Douglas Finnegan
    Every aspect of my visit was amazing. Mike and Ray Sr. Couldn’t have been any better. The snacks provided are amazing. I highly recommend this service department. Exceptional. | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Adam Smith
    We were on a multi state trip and had a wheel sensor go bad sending our ABS and traction control system into a fit. Lost power on the interstate. This dealer had the part and were able to fit us into their busy schedule so we could be back on the road! Thank you! | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Shawn Donnelly
    I have a Jeep Wrangler, I had a transmission issue and they were able to recreate the problem and fix it in a timely manor. | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ Forever Devoted Recovery group home
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    10/23/2023 12:00:00 AM | Google
  • ★★★★★ Ashley Fazio
    Ray was super informative and helpful as he always is when I go in for any type of service | Read Full Review
    10/23/2023 12:00:00 AM | Google
  • ★★★★★ nicholas cason
    | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ J R
    Great people. Salespeople don’t pressure you but are there if you need them. Very knowledgeable. | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ Michael Fiato
    Prompt service and friendly staff! Clean and welcoming waiting area. | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ Kathleen Bell
    The service department of 495 Jeep Chrysler is wonderful to work with. They are very professional and act promptly. I have purchased several vehicles from them and I always return there for my services. I highly recommend them as a car dealer and as a service center. | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★ Eric St. Louis
    Got done what I asked. Waited over a week for a two day job do UAW Strike. I should have know. And then because it was done at a dealer and dealer parts price was astronomical. Over all service kept me informed. | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ Grasiela D
    | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★★ Nicole Veno
    495 Chrysler always goes above and beyond to get our cars serviced in a timely manner. Check in is quick, easy and pleasant. The fully stocked waiting room is comfortable with wifi, a TV, and beverages. Very good customer service. | Read Full Review
    10/19/2023 12:00:00 AM | DealerRater
  • ★★★★ Charlie moisakis
    Just got hung up by Ray in service because he didn't address 2 TSB's on my truck. He did one and said they didn't have time to do the other. When I asked to speak to his manager he said he's not here and hung up on me. Last time i'll be brining my truck here | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★★ Joe mastone
    Mike Glover was excellent. He set up my appointment and explained the results of my service | Read Full Review
    10/18/2023 12:00:00 AM | DealerRater
  • ★★★★ sherrill Giroux
    | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Dan Hureau
    | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Jonathan Terrero
    Best car buying experience , love my brand new 2023 Grand Cherokee L. Explained everything I needed to know about the vehicle and answered all my questions. | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Rolling Stone
    Service advisor Ray Arocho was extremely helpful in making it possible for the affordability to help with the repair costs. Thank you Ray and your associates!! | Read Full Review
    10/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ Awtrager
    Service and communication were excellent and clear from start to finish. The entire process was smooth, enjoyable and timely. My Product Specialist, Bobby Currie, remained focused and attentive, answering all of my questions with just the right amount of detail. I would absolutely recommend this dealership and Product Specialist to o | Read Full Review
    10/16/2023 12:00:00 AM | DealerRater
  • ★★★★ luckyleo75
    This place sucks! A bunch of gangsters walking around the place with their heavy Boston accents. It’s too much to list on this review post, but stay away because they’ll find everything wrong with your car when you go in for an oil change or an inspection. | Read Full Review
    10/16/2023 12:00:00 AM | DealerRater
  • ★★★★ TheDealerrater
    They offered a laughable trade in value for my used ram. 5000 less than anyone else offered. I would do your homework and make sure you are getting a fair value for your trade in. They clearly don’t value the product they sell if they won’t offer much for trade in for it. The manager never even came over to talk to me!!! | Read Full Review
    10/15/2023 12:00:00 AM | DealerRater
  • ★★★★★ ron trammell
    There were no issues. Excellent service. Thanks. | Read Full Review
    10/14/2023 12:00:00 AM | Google
  • ★★★★★ Nicholas Barron
    | Read Full Review
    10/14/2023 12:00:00 AM | Google
  • ★★★★ Robert Redding
    Went for an oil change and tire rotation 4stars....tried to get me install a cabin filter and engine air filter $$$$200.00. Auto Zone $40.00...zero stars for that move......last visit 10/23....headlamp not working, was told$$$189.00 diagnostic test....local mechanic, changed bulb $30.00 ....don't bother with this place unless you ne | Read Full Review
    10/14/2023 12:00:00 AM | Google
  • ★★★★★ Lilly R
    Been going there for service on my car for 5 years never hd an issue. | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Dave Romano
    Ray from Service was ?? Professional and was able to resolve all my issues. He contacted my warranty company to make sure I was covered for repairs. Repair completed on time. Reliable and explained the repairs directly to me. Definitely the best around. | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Nancy Rich
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    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Rock Street Studios
    | Read Full Review
    10/11/2023 12:00:00 AM | Google
  • ★★★★★ ronen navon
    Very good service. | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Jorge C
    | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★ Clyde
    Great dealership. Friendly and easy to deal with. RJ was a pleasure of a salesman | Read Full Review
    10/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Jim K
    Dave in service was outstanding . He explained the process and did I great job with his follow-up . Dave was definitely customer centric | Read Full Review
    10/5/2023 12:00:00 AM | DealerRater
  • ★★★★★ Sean Cunningham
    | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Kevin Leslie
    Great as always! | Read Full Review
    10/3/2023 12:00:00 AM | Google
  • ★★★★★ Wally Smith
    Mike at 495 kept me up to date and provided cost estimates to repair the rodent damage. Their service shop technician did a great job. | Read Full Review
    10/3/2023 12:00:00 AM | Google
  • ★★★★★ Glenn LeMaitre
    RJ is Fantastic! If you are thinking of Buying or Leasing He’s the one to talk to ?? | Read Full Review
    10/3/2023 12:00:00 AM | Google
  • ★★★★★ Michol Guilbault
    Great place. Good help ( and they were actually helpful!) Didn't sign on Sunday, but was back on Monday, signed and now own (rent from the bank) a 2023 Jeep Compast. | Read Full Review
    10/3/2023 12:00:00 AM | Google
  • ★★★★★ Jorge
    Smooth transaction . Got exactly what I wanted . The whole staff is friendly . Bobby was the salesman couldn’t ask for anyone better . Great service ! | Read Full Review
    10/3/2023 12:00:00 AM | Google
  • ★★★★★ Jenn Roy
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    10/3/2023 12:00:00 AM | Google
  • ★★★★★ Lisa Manupelli
    This is as by far the best experience we have ever had with leasing or purchasing a vehicle. Being open on a Sunday and dealing with Kyle was a plus! We went in explaining what we were looking for and found hat we could afford and Kyle made that happen. That never happens and we were over the moon how great this experience was. | Read Full Review
    10/3/2023 12:00:00 AM | DealerRater
  • ★★★★ David Vines
    | Read Full Review
    10/3/2023 12:00:00 AM | Google
  • ★★★★★ Ad Kajumb
    Took my Doge Nitro in for a air bag recall fix.. The place is very nice and has a comfortable waiting area, and the people are nice.. However, I still have the airbag light on the dashboard..& it’s driving me nuts when it keeps alarming on & off. And I wonder if it was fixed or not. Although, I was told upfront that it might not come | Read Full Review
    10/3/2023 12:00:00 AM | Google
  • ★★★★★ Neil MacDonald (Scootsmahboots)
    The 495 Jeep sales team is great. They are honest and helpful throughout the whole process of making your vehicle purchase. They are timely, and will have everything ready for your new vehicle very quickly. | Read Full Review
    10/2/2023 12:00:00 AM | Google
  • ★★★★★ Tom Bradford
    Always go the extra mile to satisfy the customer. No secrets, always upfront and honest | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★★ Angelito S. Cruz (Lito)
    I came in to have an oil change for my truck thinking express service was still an option; but, to my disappointment, was told express service was no longer done. Inspite of that, Shawn the service advisor still went into the service area and checked if I can be accomodated. My oil and filter change was done in no time and with a dis | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★★ Eva Tsiantikos
    | Read Full Review
    9/30/2023 12:00:00 AM | Google
  • ★★★★★ John Del Ponte
    Great place friendly people only place I go for service | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ Big Top Party Rental
    Service department was fabulous! Sean could not have been any nicer. What great customer service thank you! | Read Full Review
    9/29/2023 12:00:00 AM | Google
  • ★★★★★ 7michaelleblanc
    Bill was helpful professional and knowledgeable as was Mo they made this the best truck buying experience I’ve ever had | Read Full Review
    9/28/2023 12:00:00 AM | DealerRater
  • ★★★★ Heather Catizone
    | Read Full Review
    9/28/2023 12:00:00 AM | Google
  • ★★★★★ Amy Allen
    | Read Full Review
    9/27/2023 12:00:00 AM | Google
  • ★★★★★ Guillermo Alvarez
    It was super fast service, nice. | Read Full Review
    9/27/2023 12:00:00 AM | Google
  • ★★★★★ Tommy Fisher
    Everyone was great down there. RJ was a great salesman. Listened to what I wanted and didn’t want. Didn’t try to push anything out of my price range on me. Everyone in the finance office was great too. I had a specific number in my head to make this work and those guys stuck to it with me. | Read Full Review
    9/27/2023 12:00:00 AM | Google
  • ★★★★★ ezezim17
    I got a Ram 1500 about 6 months ago and have been looking for a place to get my service done. I am happy to say that I found the place. 495 Chryser Jeep Dodge Ram was awesome. My service advisor Michael Glover was great and knowledgeable about my truck. I brought my truck in for an oil change and was in and out in 45 min. Their waiti | Read Full Review
    9/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Edward Martel
    The service department is excellent. No surprises, honest and fair. | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ E Zim
    I got a Ram 1500 about 6 months ago and have been looking for a place to get my service done. I am happy to say that I found the place. 495 Chryser Jeep Dodge Ram was awesome. My service advisor Michael Glover was great and knowledgeable about my truck. I brought my truck in for an oil change and was in and out in 45 min. Their wait | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★ ryan beal
    Got service for oil change recall and tire rotation got the Wagoneer back and there was a terrible s vibration while driving on the highway called to have them check the balance they said the next opening was weeks away and it take 2hrs to balance tires we spent $60 to have them Balanced at a tire store which took less than 1 hr. S | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ Neil Peterson
    Great sales team. | Read Full Review
    9/24/2023 12:00:00 AM | Google
  • ★★★★★ Lorie Wilson
    | Read Full Review
    9/24/2023 12:00:00 AM | Google
  • ★★★★★ Keri Hourihan
    | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★ Scott X
    The work was done well and quickly. The employees were professional and friendly. The only issue is I placed 6 calls to the service department. Not one was answered so I had to leave voice mails. No return calls. I had to speak with General manager to verify my appointment and to say what I need done. He then had to speak with the s | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★ Bill Plaistek
    I will rate this once I receive my refund for a tire I had to purchase. I have a road hazard warranty and I should have not had to pay for my tire. | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★★ Julie Prentiss
    They were very responsive in diagnosing the issue and fixing it. Great service abs great communication from Mike :) | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Rebecca and John Chronis
    We bought our car within 2 hours. Staff was friendly and attentive and we're very happy with our purchase. | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Brian Judge
    Service guys were awesome, they went outa their way just to make sure i was completely satisfied with my service. Five stars isn’t enough, I would give them a ten star review. | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ maryannec9
    Our experience was amazing, we loved Bill, he helped us make a decision immediately on a new Jeep and Jack also was amazing!!! We are completely happy with our decision to come into this dealership | Read Full Review
    9/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ anthony courtois
    Extremely helpful and easy to work with | Read Full Review
    9/19/2023 12:00:00 AM | Google
  • ★★★★ Susan Hoag
    | Read Full Review
    9/19/2023 12:00:00 AM | Google
  • ★★★★★ Whhjr1959
    Safety recall and tire issue resolved quickly and efficiently. Didn’t have to wait too long, nice waiting room. | Read Full Review
    9/18/2023 12:00:00 AM | DealerRater
  • ★★★★★ Bret Miller
    Great communications and they did a great job | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Kyle Bordenca
    Typical sales. Friendly, but something seemed off with the rep i dealt with. To quick to make a sale but not willing to completely listen. I walked because what i was looking for wasnt there and not willing to budge. I know autos as well as sales myself. But if tbey reslly wanted the sale the #s would have been where i needed them no | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ pad256
    The sales and service are impeccable. They go above and beyond expectations every time. I find there services to be very competitively priced compared to local oil change chains, as for tire rotation look elsewhere $40 I think is to high for this service. They look though any potential warranty issues or recalls to keep me up and run | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Meredith Ward
    Highly recommend for all of your car needs. Bill was fantastic - polite and responsive and very knowledgeable. He went above and beyond. Thank you!! | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ S Martin
    | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Christine Lowe
    | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Paul Dachsteiner
    Great experience. Bill was factual, honest and just a nice guy. | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Nancy Aspell
    | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Mike Felix
    Very good workmanship and professionalism. The job was done accurately quickly and the problem was diagnosed correctly. | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Rich Christopher
    Extremely fast service! | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Dominic Jolly
    | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★ 1 12
    | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★ Tom B
    Beware of price gouging in service department. I went in for a routine oil change and I wound up with a $1,000 bill. While I did need new brake pads and rotors, the service advisor inflated the price severely. I should have shopped around, but I felt pressured. I tried some negotiation about the price, without much success. Usually t | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ Matt Tiano
    | Read Full Review
    9/9/2023 12:00:00 AM | Google
  • ★★★★★ Caitlyn Armano
    | Read Full Review
    9/9/2023 12:00:00 AM | Google
  • ★★★★ Jbaiz0423
    Aside from the initial salesperson that sold me my Grand Cherokee 2 years ago, everyone else I've come across who works there are unpleasant, unprofessional, and sneaky. To start, I have been trying to get an appointment there since I purchased my vehicle and they either never answer the phone (they certainly don't reply to voicemail | Read Full Review
    9/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Neder Lima
    The service was good, but the sales man was the greatest. He was very helpful, friendly and l feel like l know him a long time already. Read to answer all my questions and taking care of what I need. It was quick and very smooth the pursuit of this vehicle. Thank you guys! | Read Full Review
    9/8/2023 12:00:00 AM | Google
  • ★★★★★ Karen O'Dea
    Great experience. Highly recommend them! | Read Full Review
    9/8/2023 12:00:00 AM | Google
  • ★★★★★ Tayler Poist
    Such a wonderful and efficient experience with 495 Jeep. I absolutely love my new Jeep & they made it such an easy and smooth process. | Read Full Review
    9/6/2023 12:00:00 AM | Google
  • ★★★★★ M.b.hicks
    Stopped in yesterday afternoon for oil change. The service manager was able to get me right away, without an appointment. Many Thanks. | Read Full Review
    9/6/2023 12:00:00 AM | DealerRater
  • ★★★★★ Dean Ayotte
    The service department did a great job communicating with me during a recent recall service. | Read Full Review
    9/3/2023 12:00:00 AM | Google
  • ★★★★★ Nadine Cunningham
    Excellent service for my 2016 Jeep Wrangler! I used the after-hours drop off bin and was contacted by the service representative within 36 hours. I dropped my car off on a Monday night and the service was done by end of the day Thursday. They even vacuumed the interior and gave the outside a wash! My Jeep is in much better condition | Read Full Review
    9/3/2023 12:00:00 AM | Google
  • ★★★★★ ebishop
    Super pleasant service in both the Service and Parts departments. They also worked with me to get emergency service done on my vehicle right before Labor Day weekend. They were a blessing. | Read Full Review
    9/2/2023 12:00:00 AM | DealerRater
  • ★★★★★ LMARTENS2030
    I went to change my oil in Odessa Texas and mr Walker was great you need more people like him my can was done in no time so thank you Laurie Martens | Read Full Review
    8/31/2023 12:00:00 AM | DealerRater
  • ★★★★★ Dary Carpio
    Excellent service. | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Anthony Fedoce
    Honestly the quickest & easiest experience I had at a dealership getting my truck serviced. | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Willy 157
    Best dealer ???? | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Gino Tracanna
    | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★ Paul Tully
    I needed AC service and I was told it would be over 3K to fix before even being looked at by a technician. When the technician did look, he wasn’t able to determine the root cause and offered to charge the AC system for over $600 and “hope for the best” OR pay around $600 to have the dashboard removed so they could further troublesho | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Michael Jarvis
    Speedy clean service. They even washed my car Ask for Mike in service 10/10 | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ mirian chalas
    Amazing Experience!!! | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Paul Covino Jr.
    | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Rhymer
    Fantastic experience! I was able to come in find the truck I wanted and get everything done with no issues in record time. Thank you to Kyle and Mo for squaring away my family with our ideal new truck! | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Sarah Nolan
    | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Shanna Thompson
    My car needed a bunch of repairs this year. They did a great job! Such a difference. Many thanks! | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Justin Mead
    RJ and the rest of the team at 495 Chrysler Jeep Dodge Ram were incredible to work with. We came in with a 3 year old and 1 year old who were running all over the sales floor and into offices, and the staff just smiled and laughed and danced with them while we tried to wrangle them together. The sales process itself was smooth and f | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Valerie Nicholas
    I thought what I had done got done in a timely manner-no complaints. | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Sandra Shapiro
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    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Skyler Rydberg
    Although there were some issues getting the updates installed for my recall service, the team was attentive communicative and flexible supporting my needs around a courtesy car. | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Reid Larson
    | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Olivia Terrazzano
    I came in not expecting to walk away with a new vehicle, but my entire experience with 495 Chrysler was excellent, especially the customer service of the salesman, RJ. I couldn’t be more ecstatic about my new Jeep! Rj went out of his way to get my new car delivered. 10/10 experience! | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Elliott Hewitt
    | Read Full Review
    8/28/2023 12:00:00 AM | Google
  • ★★★★ Jennifer Toomajanian
    Everyone was nice and helpful | Read Full Review
    8/28/2023 12:00:00 AM | Google
  • ★★★★★ Donna
    Waiting are very clean. Wait time was very reasonable. The only issue I had was with the check in person. He was obviously not a people person though and should not be in that position. I had a coupon that I gave to the cashier when I checked out. She mentioned that this should’ve gone to my check in person however, there was no sign | Read Full Review
    8/27/2023 12:00:00 AM | DealerRater
  • ★★★★★ Claudiney Santos
    | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ Paul LeBlanc
    | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ James Chisholm
    Kyle and the managers were great! They made my purchase fast and easy. I had been a client of the BIG competitor for years but will be referring my friends and family to 495! Thanks Kyle, John and Rick! | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ Jen Dignan
    | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ RUBENS Deoliveira
    Great dealership! The service department is awesome from setting up a visit to guys in the shop. They are fast and honest. | Read Full Review
    8/25/2023 12:00:00 AM | Google
  • ★★★★★ Stephanie Bosak
    Larry was great to work with and made the process easy and relaxed! He did a great job walking us through everything and delivered when promised. | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★ Carol Lafortune
    Worst customer service in the service dept they do not at all communicate with you.vehicle was supposed to be done in the evening not finished until the next afternoon General manager was absolutely rude and doesn't care about customers satisfaction DO NOT BRING YOUR VEHICLE HERE | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Olivia Piso
    | Read Full Review
    8/22/2023 12:00:00 AM | Google
  • ★★★★★ Bob Giara
    | Read Full Review
    8/22/2023 12:00:00 AM | Google
  • ★★★★★ Stefanie Haywood
    | Read Full Review
    8/22/2023 12:00:00 AM | Google
  • ★★★★★ Bethany Beck
    Great experience buying a new car. Update: service dept isn’t great. Hard to get a hold of, discussed this with them already and they still sent me a link for a review. Bad idea on their behalf. Went in for an oil change/ tire rotation and then realized after service my lane sense is no longer working. Was told it couldn’t possibly b | Read Full Review
    8/22/2023 12:00:00 AM | Google
  • ★★★★★ Jeffrey Guimond
    | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★ Billy Lannan
    Nice facility, knowledgeable and friendly. | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★★ Kevin French
    | Read Full Review
    8/20/2023 12:00:00 AM | Google
  • ★★★★★ A-A Ron
    | Read Full Review
    8/19/2023 12:00:00 AM | Google
  • ★★★★★ Jon Burke
    Fantastic people. Everyone was happy to help me get what I was looking for. After seeing a jeep on their website I called and was told it was available I went down to their dealership. I walked in and was greeted by Phil. He went and got the details on the car I asked on and unfortunately between me calling and getting down there som | Read Full Review
    8/19/2023 12:00:00 AM | Google
  • ★★★★★ Michael Decristoforo
    Call updates on repairs | Read Full Review
    8/18/2023 12:00:00 AM | Google
  • ★★★★★ Rhonda Sevastis
    | Read Full Review
    8/18/2023 12:00:00 AM | Google
  • ★★★★★ Jose Alberto Reyes Ozuna
    The best | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ John Ragosa
    | Read Full Review
    8/15/2023 12:00:00 AM | Google
  • ★★★★★ Dan Brodeur
    The GM and sales group were very helpful. It was quick and painless. I would highly recommend. Shah and RJ were great. | Read Full Review
    8/15/2023 12:00:00 AM | Google
  • ★★★★★ david duffin
    Wonderful people Mike makes it very pleasant with service, highly recommended | Read Full Review
    8/15/2023 12:00:00 AM | Google
  • ★★★★★ Adam Nappa
    Great experience. Would recommend! | Read Full Review
    8/15/2023 12:00:00 AM | Google
  • ★★★★★ Molly Brown
    I highly recommend 495 . I recently has an experience where they went above and beyond all customer service expectations . | Read Full Review
    8/15/2023 12:00:00 AM | Google
  • ★★★★★ Samantha Hynes
    Friendly dealers and a quick experience! Love love love my new Jeep! | Read Full Review
    8/15/2023 12:00:00 AM | Google
  • ★★★★ Nhung Nguyen
    The service department for this dealership is really bad. The service advisor wouldn't return your call. They wouldn't communicate with you about your vehicle. MY van have sat there for about a week now and they haven't look at it yet. this place is a ZERO Star for me. | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ Alexis Viering
    Great experience, quick process had my car in 3 days! Thanks to 495 jeep | Read Full Review
    8/13/2023 12:00:00 AM | Google
  • ★★★★★ kristin dickinson
    Great service!!!! Ray had me in and out in less than an hour for routine maintenence. | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ Robert Terrazzano
    Absolutely ?? % customer satisfaction! Rj called me to check in for the last 3 months, never forgot what I wanted in a truck.. and shaw just gets thing done! Whether your a new customer or an old customer! Thanks you!!! | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ Ellen Vig
    The service department does good work, when they eventually work on your vehicle. The bad news is that even though they have all the parts and you have a confirmed appointment, your vehicle may sit on their lot for a week before they get around to doing anything with it. And don't count on the service reps answering the phone or retu | Read Full Review
    8/11/2023 12:00:00 AM | Google
  • ★★★★★ Yianni Time617
    I want to start out by saying how amazing Ray from the service department is and the owner of the 495 dealership they went out of their way to help me after Valvoline oil messed up my oil filter, housing. Valvoline sent me to Jeep dealership, knowing that they screwed up and then after they tried to say that it’s 495 jeep dealership | Read Full Review
    8/10/2023 12:00:00 AM | Google
  • ★★★★★ Don Supernor
    Always great service. Michael Glover in service is great and Always helpful explaining the issue with the vehicle.. | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Sean Favreau
    | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Christen DeMont
    Argenis was such a great help. He listened to what I wanted and where I wanted to be and made it happen. The team was great from start to finish! | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Michael Schena
    Michael, Dave and Shawn. Thank you so much for your help with servicing our vehicles. | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Seila Klot
    | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Patrick Hanson
    My rep was ray. and he was polite and told me how long it would take and informed me what my jeep was in need of, and it was done and ready at the time he told me. Very happy with my service. | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Lori-Ann Blair
    Service Manager Ray Arocho is a true professional. He listened to my concerns and worked diligently to resolve the issues. I am pleased to say that 495 Jeep will continue to be my go to dealership for all my sales and service needs. Thank you ?? | Read Full Review
    8/6/2023 12:00:00 AM | Google
  • ★★★★ Brian B.
    After waiting 4mos for a new USB port to get installed it worked for 1 day. Service advisor said he needs to contact Chrysler for support...that was 2mos ago. I was told the wait list at the body shop for fixing my paint defect is completely backlogged. It will probably open when my warranty expires! 1 ? because the staff is courteou | Read Full Review
    8/6/2023 12:00:00 AM | Google
  • ★★★★★ Jaime Campos
    Billy was very attentive and great to work with in Sales. He was very knowledgeable and was there ato guide us but was never pushy. Overall just a nice guy. | Read Full Review
    8/5/2023 12:00:00 AM | Google
  • ★★★★★ Guillermo Alvarez
    | Read Full Review
    8/3/2023 12:00:00 AM | Google
  • ★★★★★ L.A. Richard
    | Read Full Review
    8/3/2023 12:00:00 AM | Google
  • ★★★★★ Lisa Campo
    Professional, timely, efficient. My family and I have purchased numerals vehicles from 495 and will continue to do so. | Read Full Review
    8/3/2023 12:00:00 AM | Google
  • ★★★★★ Erika Virella
    Ray went above and beyond! I was in and out in minutes for my oil change!! | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★★ Zach
    Great experience purchasing my 2023 Ram 2500 6.7L | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★ Brian B.
    | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Joseph Ferris
    The process could not have been better from start to finish. | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ John Cohan
    | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ JoAnn
    | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ paul.bailey2
    Worth the trip to Lowell. Great people to work with. Glad we made the trip. | Read Full Review
    7/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Bachmanshop
    Kind, respectful and great services . Is a pleasure working with 495 Chrysler Jeep Dodge , with Bill and Shah | Read Full Review
    7/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ grldleblanc
    As always, service at 495 Dodge was professional and thorough. The are my first stop for any service needs.Ray Arocho, service advisor, was in touch throughout the process, i was clearly informed throughout. | Read Full Review
    7/28/2023 12:00:00 AM | DealerRater
  • ★★★★★ Michael Cafarelli
    | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Laurie Myers
    I have been a loyal customer since 2007 and have never had a bad experience. Most recently, I had the pleasure of working with Ray Jr. in the Service Department, he was professional, courteous, and went above and beyond. Thank you 495 Chrysler Jeep Dodge Ram, and a big shout out to Ray and Ray Jr. in the Service Department! #happ | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Steve R
    Fast and courteous service. Great communication | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ rPatrick Sheehy
    | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★★ Brian McSweeney
    | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★★ Ashley.gouveia
    Squeezed me in for an oil change last minute. So thankful and even got a car wash! | Read Full Review
    7/26/2023 12:00:00 AM | DealerRater
  • ★★★★★ Gary_chandonnet
    Always professional and courteous, providing accurate information and fair deals Have been doing business with them for several years | Read Full Review
    7/25/2023 12:00:00 AM | DealerRater
  • ★★★★★ Steve
    | Read Full Review
    7/24/2023 12:00:00 AM | Google
  • ★★★★★ Danielle Quercia
    | Read Full Review
    7/23/2023 12:00:00 AM | Google
  • ★★★★★ Seanb1010
    495 dodge has been great. My wife and I have bought both of our vehicles there and will continue going there. They have been hassle free and helpful every time. The service department has been great with time lines and accommodating when something has gone wrong. | Read Full Review
    7/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ Dan Ziniti
    Quick and effective. Ray was very helpful. | Read Full Review
    7/21/2023 12:00:00 AM | Google
  • ★★★★★ Nathan Rose
    | Read Full Review
    7/20/2023 12:00:00 AM | Google
  • ★★★★★ Kim Duggan
    | Read Full Review
    7/20/2023 12:00:00 AM | Google
  • ★★★★★ Luciano Taveras
    Service was faster than expected. Easy way to set-up everything. | Read Full Review
    7/20/2023 12:00:00 AM | Google
  • ★★★★★ Debra Owen
    We love it here, they really make you feel apart of their family. We have bought all our vehicles here and we wont buy anywhere else. | Read Full Review
    7/20/2023 12:00:00 AM | Google
  • ★★★★★ Cmyarrow
    Best experience buying a car. Very professional staff especially salesman would highly recommend this dealership. | Read Full Review
    7/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ Cmyarrow
    Best salesman I ever dealt with no pressure answered all my questions very professional and good looking! | Read Full Review
    7/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ cspos824
    Great people great service! Always a pleasure to deal with. A wonderful purchase from start to finish. | Read Full Review
    7/20/2023 12:00:00 AM | DealerRater
  • ★★★★ Wile Coyote
    Low pressure sales. Had the used vehicle I was looking for. No haggling. Price is the price here and according to Edmunds it was a good price. Sales rep was helpful and professional. | Read Full Review
    7/20/2023 12:00:00 AM | Google
  • ★★★★ Thomas Follett
    Surprised that your sales people would show a vehicle that you don’t have the title in hand. Also surprised that communication between the sales people and the service department has some miscommunication. Despite these minor issues, I am very pleased with the vehicle that I purchased. Your financial associate was very accommodating | Read Full Review
    7/20/2023 12:00:00 AM | Google
  • ★★★★ Stephen A HALL
    I can’t say enough good things about the at 495 Chrysler Jeep Dodge Ram. The he service was great the staff outstanding. The only reason for a 4 rating is no substitute transportation was offered. My vehicle was in for a Factory recall for two days. | Read Full Review
    7/20/2023 12:00:00 AM | Google
  • ★★★★★ Chris Reppucci
    | Read Full Review
    7/18/2023 12:00:00 AM | Google
  • ★★★★★ Jay Dienes
    | Read Full Review
    7/18/2023 12:00:00 AM | Google
  • ★★★★★ Ashley Peterson
    | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★★ Ella Roe
    We had a great experience at 495 Jeep purchasing our new Cherokee. Shah and James were a pleasure to work with and James was able to answer all of our questions. He was also very proactive contacting me when the car was ready, even to the point of having the car running when I arrived. I would definitely purchase my next Jeep here an | Read Full Review
    7/16/2023 12:00:00 AM | Google
  • ★★★★★ Earl60
    I had my Jeep serviced there. The people were very nice. They did a great job. Would highly recommend. | Read Full Review
    7/15/2023 12:00:00 AM | DealerRater
  • ★★★★ Jackie
    My jeep needed an oil change and windshield wipers changed. Service team was great and it was done in no time. Would have been 5 stars but it took scheduling online and 3 phone calls to get someone to confirm an appt. No one in the service dept. ever answers the phone or called me back, I had to call back several times. | Read Full Review
    7/15/2023 12:00:00 AM | Google
  • ★★★★★ MARK BONACCI
    Awesome experience from beginning to end!!! | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ Chris Tierney
    | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ Doug
    I just purchased my fourth vehicle from 495 Jeep which in itself says something. Ownership takes great pride in all aspects of the dealership from its spotless showroom and comfortable service waiting room to a sales staff that is friendly and knowledgeable. Everyone has their own take on service so I can only speak for myself. Like | Read Full Review
    7/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ dougfinnegan
    Amazing. Mike from Service along with Ray Senior provided exceptional service in all aspects of my visit. I couldn’t be happier. | Read Full Review
    7/14/2023 12:00:00 AM | DealerRater
  • ★★★★★ kari kay
    Came here to get my tire fixed and it was such a smooth and fast process! All thanks to Mike for his friendly and knowledgeable service. Will be coming here for all my jeep needs from now on | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★★ Christina Reid
    | Read Full Review
    7/10/2023 12:00:00 AM | Google
  • ★★★★ Dylan Herrick
    | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ M.G. Mourad
    I didn’t purchase my jeep from them but I always service my jeep there. They’re the best when it comes to quality of service and customer service. Whether it’s the service manager or the technicians, they’re all nice and willing to listen and offer help when you needed. I recommend service your Chrysler / Jeep / Dodge there. | Read Full Review
    7/7/2023 12:00:00 AM | Google
  • ★★★★ Frank Ventresca
    Once again this place is a disgrace. Made an appointment for an oil change because I had a coupon. The coupon says oil change , tire rotation and new wiper blades for 99 dollars. When the car was done the bill was double. The coupon doesn’t cover but 5 quarts of oil I needed 6. And I got charged 30 dollars for my rear wiper blade ne | Read Full Review
    7/7/2023 12:00:00 AM | Google
  • ★★★★★ John Vellardita
    Don’t know I was not the John vellardita which was there. You keep confusing me with my son John Anthony vellardita to whom service rendered on the Jeep compass | Read Full Review
    7/5/2023 12:00:00 AM | Google
  • ★★★★★ Bill Tierney
    I went in on a busy Saturday morning without out an appointment for the state inspection sticker and I was out of there in 30 minutes.Thanks | Read Full Review
    7/5/2023 12:00:00 AM | Google
  • ★★★★★ Pocah Uralie Jean
    Good job | Read Full Review
    7/5/2023 12:00:00 AM | Google
  • ★★★★★ Kwan Cheung
    They are friendly, patiently to answer all the questions. | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★ Marcus Doby
    | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ Allen Peluso
    Excellent Service | Read Full Review
    7/3/2023 12:00:00 AM | Google
  • ★★★★★ James Leary
    I bought my Jeep Grand Cherokee in April couldn’t be happier with the care and patience the salesman had. About 4 weeks later a pesky rodent made its way up under my hood and chewed a bunch of wires. Mike the service tech went above and beyond to fix my jeep. Will always recommend 495 Jeep to friends and family! | Read Full Review
    7/3/2023 12:00:00 AM | Google
  • ★★★★ Rick Weber
    | Read Full Review
    7/3/2023 12:00:00 AM | Google
  • ★★★★★ Lee Emerson
    Had 0830 appointment and vehicle was not completed till after10am. Also, never used to have issues getting a hold of service and now it is very difficult. Either no one answers or if I leave a voice mail I either never get a call back or it takes atleast 4 days before I get a response back. I am not satisfied with this and have purch | Read Full Review
    7/3/2023 12:00:00 AM | Google
  • ★★★★ Alexis Gonzalez
    Staff was rude for the most part. I called to check the status of my vehicle and was informed someone supposedly spoke with me and gave instructions I wasn’t even aware. 0 customer service wouldn’t recommend. | Read Full Review
    7/2/2023 12:00:00 AM | Google
  • ★★★★★ Charles Hallock
    | Read Full Review
    7/1/2023 12:00:00 AM | Google
  • ★★★★★ Fabian Guerra
    El servicio es ágil y rápido. El personal es muy amable. | Read Full Review
    6/30/2023 12:00:00 AM | Google
  • ★★★★★ pssmith673
    Thanks for completing the recall and solving the intermittent problem with the dash lights and radio going black. Job well done guys! | Read Full Review
    6/30/2023 12:00:00 AM | DealerRater
  • ★★★★★ Glynn_molly
    I had the greatest experience buying my new Jeep Grand Cherokee! Phil was salesman and he was extremely knowledgeable and made my car buying experience a breeze! | Read Full Review
    6/29/2023 12:00:00 AM | DealerRater
  • ★★★★★ Pauline Greene
    All five stars. Ray listened carefully to my issues and called me before they did any work. Everyone here treated me respectfully and with a friendly attitude. My Jeep feels like a new car now. As with any car repairs it was expensive but not more than anywhere else and these guys got the job done right. | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ Derek Winn
    I think it was a bad move to charge a customer for an oil change when they have to take the engine apart anyways and have to replace the oil. I had 50% life left in my oil before I went there and I shouldn't have been grandfathered in seeing that they had to take the engine apart to fix the problem anyways just gave me a bad taste in | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ Alannah O'Connell
    Great service! Worked with Ray who was amazing! He got me into a loaner car almost immediately and kept me up to date every day with what was going on with my car. My car has literally never run better! Would definitely recommend this dealership! | Read Full Review
    6/28/2023 12:00:00 AM | Google
  • ★★★★ Dave Copson
    Delivery was scheduled for 930am of my new Jeep. The salesman dropped the ball as it wasn’t cleaned and ready for delivery. It arrived 1 hour and 45 minutes late. The entire inside on the dashboard, seats and rear had little white lint on them, there was a mud smudge on the passenger side door sill, 2 x 1,5 inches of green tape ne | Read Full Review
    6/28/2023 12:00:00 AM | Google
  • ★★★★ Baxter Chism
    I made an appointment online to have my vehicle serviced yesterday for 9:15 AM this morning. I showed up at the designated time and they did not see my appointment. The gentleman helping me there were 20 appointments ahead of me and implied it would have been better to call. When I told him I would seek service elsewhere he replied w | Read Full Review
    6/28/2023 12:00:00 AM | Google
  • ★★★★★ Nelson Blake
    | Read Full Review
    6/27/2023 12:00:00 AM | Google
  • ★★★★★ Rick Glynn
    Outstanding, Phil our Sales Rwp was knowledgeable and very personal...a fantastic experience like it should be..... | Read Full Review
    6/27/2023 12:00:00 AM | Google
  • ★★★★★ amanda cavanaugh
    This was my second time leasing from 495 and working with Bill. I highly recommend. I was a painful customer who went there without a plan - test drove numerous vehicles, and Bill was great. He was super patient, helpful and knowledgeable. Thanks Bill and 495!!! | Read Full Review
    6/27/2023 12:00:00 AM | Google
  • ★★★★★ Victory Hunters
    I love My new RAM Truck!! And the Dealer and Customer Service is Top Notch! I will buy My next New Truck There! Thank You | Read Full Review
    6/26/2023 12:00:00 AM | Google
  • ★★★★★ Caitlyn Hastie
    | Read Full Review
    6/25/2023 12:00:00 AM | Google
  • ★★★★★ Lynn Oppenheim
    Great service. Waiting area is so clean and inviting. Lots of snacks. | Read Full Review
    6/23/2023 12:00:00 AM | Google
  • ★★★★★ G Lambert
    Excellent service, clean waiting room | Read Full Review
    6/22/2023 12:00:00 AM | Google
  • ★★★★★ Jeremy Cohen
    | Read Full Review
    6/22/2023 12:00:00 AM | Google
  • ★★★★★ Khmerboyz2180
    The best dealer in town ?? good business Good friendly Good service Good salesman Best place | Read Full Review
    6/22/2023 12:00:00 AM | DealerRater
  • ★★★★★ wesolowskig
    Service was prompt and professional. Extra work was required and Service was completed in the time frame promised. | Read Full Review
    6/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ wesolowskig
    Service was prompt and professional. Extra work was required and Service was completed in the time frame promised. | Read Full Review
    6/21/2023 12:00:00 AM | DealerRater
  • ★★★★★ Cathy Davis
    Thank you for the customer service in the Service area. Ray kept me up to date on everything. Thanks for a great job Ray! | Read Full Review
    6/20/2023 12:00:00 AM | Google
  • ★★★★ Tom Byron
    Service was very good! Took me in without an appointment! | Read Full Review
    6/20/2023 12:00:00 AM | Google
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