Al Serra Chrysler Dodge Jeep Ram

★★★★★ Linda Sholtey

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7/2/2022 12:00:00 AM | Google

★★★★★ Joe Coeling

Steve and Josh were great in assisting me with ordering my 2022 Ram. They made the experience seamless and delivered my new truck to my place of business. Highly recommend Steve and his associates if you are looking for a thorough and knowledgeable sales professional. | Read Full Review

7/2/2022 12:00:00 AM | Google

★★★★★ Eric Barach

EXCELLENT SERVICE, | Read Full Review

7/2/2022 12:00:00 AM | Google

★★★★★ Anthony Williams

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7/2/2022 12:00:00 AM | Google

★★★★★ Nathan Hanvey

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7/2/2022 12:00:00 AM | Google

★★★★★ Mike Boyle

So far everything is Good and the Service was amazing! From time I walked in til the time I left and Whitney was so Professional made me feel like I was a real part of the Al Serra Family. Even if it was for just an Oil Change. | Read Full Review

7/1/2022 12:00:00 AM | Google

★★★★★ Lori Horcha

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7/1/2022 12:00:00 AM | Google

★★★★★ Motoe Gillian

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7/1/2022 12:00:00 AM | Google

★★★★★ Albert Coward

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6/28/2022 12:00:00 AM | Google

★★★★★ Dennis Wolschon

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6/27/2022 12:00:00 AM | Google

★★★★★ Ron Housley

Hudy over in the Chrysler sales department is the best! He really knows how to make someone feel like family and knows how to help them through the entire process of buying their new vehicle! Couldn’t imagine buying this car through anyone else! | Read Full Review

6/27/2022 12:00:00 AM | Google

★★★★★ Adalberto Herde

Great service!!! | Read Full Review

6/27/2022 12:00:00 AM | Google

★★★★★ Jamie Montgomery

I took my car in yesterday for a recall and was help by a wonderful person my the name of Whitney in the dodge service department. She answered all my question that I had and took very good care of me. If I had a good warranty on my car I would definitely get more work done on my car here. Thanks for the great job Al Serra!!!! | Read Full Review

6/27/2022 12:00:00 AM | Google

★★★★★ Alicia Gosciniak

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6/27/2022 12:00:00 AM | Google

★★★★★ rhonda gamble

Not satisfied at all . I told my supervisor I was bringing my car there to get looked at. She said oh no she didn’t have a good experience had to leave there a couple of day before it got looked at . | Read Full Review

6/27/2022 12:00:00 AM | Google

★★★★★ Edward Wenz

Great & friendly sales staff. Helped find the right truck, called me promptly when I was searching. | Read Full Review

6/26/2022 12:00:00 AM | Google

★★★★★ Freddie Johnson

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6/24/2022 12:00:00 AM | Google

★★★★★ Jessica Orr

Steve was fantastic! He was recommended by a family member to us. We already knew exactly what vehicle we wanted and he helped us get every deal we could on it. On top of that- the day it was delivered we were unable to get to the dealership before they closed. We went up after closing just to take a peek at the vehicle and the windo | Read Full Review

6/23/2022 12:00:00 AM | Google

★★★★★ John Rouse

I would refer any new customer to Al Serra, to seek out Steve Carnes, he's a awesome person to work with when purchasing a new vehicle or lease. | Read Full Review

6/23/2022 12:00:00 AM | Google

★★★★★ Stanley Asphy

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6/23/2022 12:00:00 AM | Google

★★★★★ Angie

Great dealership! They know how to treat a customer both in the purchasing and the servicing of a vehicle. | Read Full Review

6/23/2022 12:00:00 AM | Google

★★★★★ Jenny Bontrager

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6/23/2022 12:00:00 AM | Google

★★★★★ Jen Wood

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6/23/2022 12:00:00 AM | Google

★★★★★ Heidi Bezinque

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6/22/2022 12:00:00 AM | Google

★★★★★ Bonnie Groshart

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6/22/2022 12:00:00 AM | Google

★★★★★ Ruth Hennig

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6/22/2022 12:00:00 AM | Google

★★★★★ Vicki Felt

They were professional & efficient, got my vehicle don't in a timely manner. I was very satisfied with my first visit! | Read Full Review

6/22/2022 12:00:00 AM | Google

★★★★★ Peg Fiewig

Greg is top notch. He communicates well, is very professional and he feels like an old friend. Very personable!! | Read Full Review

6/22/2022 12:00:00 AM | Google

★★★★★ Sean Ritchey

Steve did an awesome job of accommodating my schedule during my busy period of the year and getting the vehicle to me as quickly as possible! | Read Full Review

6/20/2022 12:00:00 AM | Google

★★★★★ Amy Gray

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6/20/2022 12:00:00 AM | Google

★★★★★ Libbie Conley

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6/20/2022 12:00:00 AM | Google

★★★★★ Jason Randolph

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6/19/2022 12:00:00 AM | Google

★★★★★ Craig Vandercook

Had a o/c and tire rotation. Car was taken immediately for work. Fast and friendly service advisor. Was very quick. | Read Full Review

6/19/2022 12:00:00 AM | Google

★★★★★ Joseph Duvall

Austin Jozwiak sales advisor for Al Serra Grand Blanc MI. Austin was very helpful with my new RAM truck. He walked me through all the things I wanted help with. When some of the things didn't work right, he took time the next day to go over it again and make it right. | Read Full Review

6/18/2022 12:00:00 AM | Google

★★★★★ Jeffrey Taylor

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6/18/2022 12:00:00 AM | Google

★★★★★ Liz Peeples

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6/18/2022 12:00:00 AM | Google

★★★★★ Joe Chico III

Purchase a used vehicle From Toby McLean, At Al Serra Chrysler, Great vehicle, great price, Toby was great, see him for your used car needs. | Read Full Review

6/18/2022 12:00:00 AM | Google

★★★★★ Keith Springer

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6/18/2022 12:00:00 AM | Google

★★★★★ Kelly Jonkhans

Nick Hittle was great to work with. I would highly recommend him when you are looking for a sales advisor. | Read Full Review

6/18/2022 12:00:00 AM | Google

★★★★★ Lee Simpson

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6/18/2022 12:00:00 AM | Google

★★★★★ Thomas McGeathy

Enjoyed | Read Full Review

6/18/2022 12:00:00 AM | Google

★★★★★ Craig Terryah

Overall it was a decent experience. I've had my truck back for a day and I've found a few spots of grease in the intior that weren't cleaned up. The body shop manager Amanda is the reason is was a good experience. She addressed any and all issues I've had. | Read Full Review

6/18/2022 12:00:00 AM | Google

★★★★★ Victor Church

Great dealer honest Eric Faulkner was awesome I highly recommend him if you are looking for a vehicle he will not blow smoke up your but he gives you a great deal and is honest as the day is long | Read Full Review

6/16/2022 12:00:00 AM | Google

★★★★★ Ta'Mika “LifeOfALupie5” M

Amazing experience. Connor made me aware of other options available to me for pricing as well as issues with my vehicle that my previous dealership never mentioned. Will definitely be back for additional services. | Read Full Review

6/16/2022 12:00:00 AM | Google

★★★★★ Sandra Miller

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6/16/2022 12:00:00 AM | Google

★★★★★ Jerry Peters

My vehicle was fixed in a timely manner | Read Full Review

6/16/2022 12:00:00 AM | Google

★★★★★ mark smith

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6/16/2022 12:00:00 AM | Google

★★★★★ Peg Fiewig

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6/16/2022 12:00:00 AM | Google

★★★★★ Wayne Bailey

The service was terrible. The tech was disinterested, rude and carried on other conversations while checking me in which caused him to incorrectly record my phone number. This caused him to text updates to the wrong person for 3 days. Even though this other person obviously wasn't me, no attempt was made to correct the issue. Despite | Read Full Review

6/16/2022 12:00:00 AM | Google

★★★★★ Teresa Snarski

This is my second car purchase from Carl in 6 months for my daughters. He has always been a perfect salesman to deal with. | Read Full Review

6/14/2022 12:00:00 AM | Google

★★★★★ Anthony Rivera

Needed a key made for my 2005 Dodge Magnum RT they made quick and easy | Read Full Review

6/14/2022 12:00:00 AM | Google

★★★★★ Kelli Catrell

Connor in the service department is very friendly and great to work with. He provides excellent service. | Read Full Review

6/13/2022 12:00:00 AM | Google

★★★★★ Joshua White

Bought my Ram here, have had every service performed on it at Al Serra. 2016 Ram with now 213,000 miles. Always great service. | Read Full Review

6/13/2022 12:00:00 AM | Google

★★★★★ Steven Gill

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6/13/2022 12:00:00 AM | Google

★★★★★ Steve DeFina

Great first experience, used to use LaFontaine but will never go back. Frank kept me well informed via text with updates. Dropped off on Tuesday parts ordered and finished Friday. No complaints. Thank you. | Read Full Review

6/13/2022 12:00:00 AM | Google

★★★★★ Jessika Sly

Always happy when I leave. Had to get my tire patched. I always deal with Connor Fisher he is super nice, doesn’t pressure me into buying 500 extra things. Service was fast. | Read Full Review

6/11/2022 12:00:00 AM | Google

★★★★★ Terry Arnold

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6/11/2022 12:00:00 AM | Google

★★★★★ DeMarcus Garrett

All the work that I was promised seems to be in working order. I still have issues that I expressed when I dropped off my truck that the fixes didn’t address. Additionally, there’s very poor communication. I was forced to make an appointment 3 weeks out. After I dropped off my vehicle at 9AM, I didn’t hear anything back that day. | Read Full Review

6/11/2022 12:00:00 AM | Google

★★★★★ Brian Lamberton

Go see Nick Hittle at Al Serra Jeep in Grand Blanc. He’ll work with you to get a great deal. Thank you, Nick | Read Full Review

6/10/2022 12:00:00 AM | Google

★★★★★ Jeramie Peters

Very helpful!!!! | Read Full Review

6/10/2022 12:00:00 AM | Google

★★★★★ sandy hobolth

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6/10/2022 12:00:00 AM | Google

★★★★★ Cheryl Slebodnik

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6/10/2022 12:00:00 AM | Google

★★★★★ Judy Craig

Nick Hittle an Awesome guy to work with! Extremely helpful. I'd go back to him the next time I need a vehicle. He went over and beyond to get me the truck I wanted. | Read Full Review

6/10/2022 12:00:00 AM | Google

★★★★★ Jim Olsick

Excellent Everything, Thank You! | Read Full Review

6/10/2022 12:00:00 AM | Google

★★★★★ Adam Selman

I got an oil change and tire rotation and took a reasonable 40 minutes, they seemed well staffed and I didn’t wait long. Russel was very helpful. | Read Full Review

6/10/2022 12:00:00 AM | Google

★★★★★ Cody Owen

Oh where do I start! Made an appointment over two weeks ago to get my car fixed. Get there for my 7 am appointment, no call after 5 hours. I call and get a voicemail, two hours later get a sympathy text. We will get to your car when we can. Oh also we won’t be able to fix your car till mid next week. This place is a joke! Save your m | Read Full Review

6/10/2022 12:00:00 AM | Google

★★★★★ Curtis Holt

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6/8/2022 12:00:00 AM | Google

★★★★★ Paul Oglenski

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6/8/2022 12:00:00 AM | Google

★★★★★ Matt Miller

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6/6/2022 12:00:00 AM | Google

★★★★★ Judy Craig

Awesome guy to work with! Extremely helpful. I'd go back to him the next time I need a vehicle. | Read Full Review

6/6/2022 12:00:00 AM | Google

★★★★★ Terrence Lacy

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6/6/2022 12:00:00 AM | Google

★★★★★ James Pittman

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6/6/2022 12:00:00 AM | Google

★★★★★ Judy Csapo

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6/6/2022 12:00:00 AM | Google

★★★★★ Denise Faculak

Excellent service! | Read Full Review

6/6/2022 12:00:00 AM | Google

★★★★★ Lindsey Norris

Trey Edwards was absolutely amazing! He kept me informed every step of the process. He got me the car that I absolutely love and wanted at a great price. He's very knowledgeable and I definitely recommend him. | Read Full Review

6/5/2022 12:00:00 AM | Google

★★★★★ Lindsey Norris

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6/3/2022 12:00:00 AM | Google

★★★★★ Amy Slater

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6/3/2022 12:00:00 AM | Google

★★★★★ Tom Pozzi

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6/3/2022 12:00:00 AM | Google

★★★★★ jennifer taylor

I received excellent service from Randy. | Read Full Review

6/3/2022 12:00:00 AM | Google

★★★★★ Rachelle Arnott

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6/2/2022 12:00:00 AM | Google

★★★★★ Debera Guenther

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6/2/2022 12:00:00 AM | Google

★★★★★ Rochair Simmons Jr

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6/2/2022 12:00:00 AM | Google

★★★★★ David Scott

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6/2/2022 12:00:00 AM | Google

★★★★★ Warren Holcombe

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6/2/2022 12:00:00 AM | Google

★★★★★ Hani Salaa

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5/31/2022 12:00:00 AM | Google

★★★★★ Lisa Sexton

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5/31/2022 12:00:00 AM | Google

★★★★★ Jeff McLanson

I have purchased several vehicles from the Al Serra auto plaza and considered leaving them because my sales agent is no longer there. They asked me to give them a chance and I allowed Randy Collick a chance to keep my business. Randy over delivered beyond my expectations and I would recommend him and the team to anyone who is looking | Read Full Review

5/31/2022 12:00:00 AM | Google

★★★★★ Abba Gayle

They consistently give great service and always have my vehicle done early. | Read Full Review

5/31/2022 12:00:00 AM | Google

★★★★★ Ryan Faris

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5/31/2022 12:00:00 AM | Google

★★★★★ raymond morfitt

Very professional they got me in-and-out and a timely manner would highly recommend. Thanks Al Serra (Connor and Cole) | Read Full Review

5/31/2022 12:00:00 AM | Google

★★★★★ Timothy Wood

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5/31/2022 12:00:00 AM | Google

★★★★★ Todd Jones

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5/30/2022 12:00:00 AM | Google

★★★★★ Ernest Hornung

Whitney did a great job when I brought my truck in for service. She is very friendly | Read Full Review

5/29/2022 12:00:00 AM | Google

★★★★★ Kenzie Kernen

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5/28/2022 12:00:00 AM | Google

★★★★★ PAM PUTNAM

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5/28/2022 12:00:00 AM | Google

★★★★★ Lou Fecher

Thank you to Whitney for being Awesome this month for taking great care of my car and me! She's awesome! Thank you to all the employees at Al Serra Chrysler Dodge Jeep Ram Service! They are the BEST! | Read Full Review

5/27/2022 12:00:00 AM | Google

★★★★★ Denise Stone

Received friendly professional service.Connor was able to answer our questions. They even let us know what needs to be done at the next service to uphold our warranty. | Read Full Review

5/26/2022 12:00:00 AM | Google

★★★★★ Stacey Wagner

I have been in the process of trying to get into a new lease for about a month. With the situation that cars, both buying and leasing, are currently in, obtaining a vehicle is nearly impossible. I was able to keep my monthly payment to a number I was comfortable with and get into a different brand. Thank you, Al Serra. | Read Full Review

5/26/2022 12:00:00 AM | Google

★★★★★ Steve Hatzigeorgiou

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5/26/2022 12:00:00 AM | Google

★★★★★ Kennon Searcy

Trey was a very professional sales associate. He answered all of my questions and was very upfront and honest. He allowed me to take my time and provided no extra pressure. I would recommend him to anyone. | Read Full Review

5/26/2022 12:00:00 AM | Google

★★★★★ Tae Kim

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5/26/2022 12:00:00 AM | Google

★★★★★ Howard Gillespie

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5/25/2022 12:00:00 AM | Google

★★★★★ Phyllis Byers

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5/25/2022 12:00:00 AM | Google

★★★★★ Mayadeh Daaboul

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5/23/2022 12:00:00 AM | Google

★★★★★ Jason Moehlman Jr.

Greg Sunman was able to get the service I wanted done on my jeep as well as several other additional service items needed done and got my vehicle back to me in time so I could go off-roading the same weekend. | Read Full Review

5/23/2022 12:00:00 AM | Google

★★★★★ Scott respecki

I’ve leased 2 Jeep’s from Kevin Yzquierdo at Al Serra and am in the process of leading my 3rd. They are the best!! | Read Full Review

5/23/2022 12:00:00 AM | Google

★★★★★ Mike Henderson

Always amazing!! | Read Full Review

5/23/2022 12:00:00 AM | Google

★★★★★ John Locher

Enother great experience taking our van in for scheduled maintenance! Will continue to come back! | Read Full Review

5/23/2022 12:00:00 AM | Google

★★★★★ S L i M Deuce

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5/23/2022 12:00:00 AM | Google

★★★★★ Orland Smith

Eric was the best salesperson I've ever had the pleasure of doing business with. Very knowledgable. I will definitely be doing business with him again when it's time for my son to get his first car. Thank you so much. | Read Full Review

5/21/2022 12:00:00 AM | Google

★★★★★ Dennis Drenikowski

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5/20/2022 12:00:00 AM | Google

★★★★★ Krystyna Shipley

They were so helpful and professional, highly recommend. Everything done very quickly even though they had to wait on parts. Kept me updated throughout the process. Whitney was so helpful, will definitely be back in the future. | Read Full Review

5/20/2022 12:00:00 AM | Google

★★★★★ Kevin Hallquist

Randy Collick was our sales guy outstanding made the whole process really easy. Definitely would recommend Randy and the dealership to friends and family great experience. | Read Full Review

5/19/2022 12:00:00 AM | Google

★★★★★ Joy Eichelberger

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5/18/2022 12:00:00 AM | Google

★★★★★ Laurie Peto

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5/18/2022 12:00:00 AM | Google

★★★★★ Laszlo Donnert

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5/18/2022 12:00:00 AM | Google

★★★★★ P C

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5/18/2022 12:00:00 AM | Google

★★★★★ Anita Sparks

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5/17/2022 12:00:00 AM | Google

★★★★★ Paul Deisinger

Trey is Awesome! It was really an amazing experience working with him. He was friendly, courteous, knowledgeable and a real pleasure to work with. I will say this has been the most pleasant vehicle purchasing experience in my life and that covers 25 years of car buying. Thank you so much for all your help and hard work getting me m | Read Full Review

5/17/2022 12:00:00 AM | Google

★★★★★ antwain trimble

Awesome job! | Read Full Review

5/16/2022 12:00:00 AM | Google

★★★★★ Annette Chamberlain

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5/16/2022 12:00:00 AM | Google

★★★★★ Dennis Weaver

Great service friendly staff | Read Full Review

5/16/2022 12:00:00 AM | Google

★★★★★ Teresa Mae Bearden

Al Serra has a large lot consisting of various automobiles for sale/lease. The salesmen have all eagerly assisted in helping the new customer find there new purchase in an AL Serra vehicle be it new or used. The salesmen are polite, honest, and kind. They get the job done to your satisfaction. | Read Full Review

5/16/2022 12:00:00 AM | Google

★★★★★ Andrew A.

Thank you to Al Serra Chrysler for another great experience with regards to servicing my Town & Country. I really appreciate it. | Read Full Review

5/15/2022 12:00:00 AM | Google

★★★★★ Donald Sawyer

Always a great place to visit. Went for an oil change/tire rotation today. Everyone is super nice and helpful, and of course they do a great job! Another bonus is that they have this cafe machine with a bunch of different types and flavors that is really good. Makes waiting even easier lol. | Read Full Review

5/13/2022 12:00:00 AM | Google

★★★★★ Sheree Smith

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5/13/2022 12:00:00 AM | Google

★★★★★ J Bow

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5/13/2022 12:00:00 AM | Google

★★★★★ Kelsey Martin

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5/13/2022 12:00:00 AM | Google

★★★★★ M P

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5/13/2022 12:00:00 AM | Google

★★★★★ Sh Go

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5/12/2022 12:00:00 AM | Google

★★★★★ Spring Tierrablanca

Greg was very nice and pleasant and manage to take care of all my issues with my vehicle | Read Full Review

5/12/2022 12:00:00 AM | Google

★★★★★ Corey Davis

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5/12/2022 12:00:00 AM | Google

★★★★★ Bob Burns

My truck has been back 5 times and it still is not fixed properly. I am disappointed to say the least. I expected more from this dealership. | Read Full Review

5/12/2022 12:00:00 AM | Google

★★★★★ Carrli Melton

Johnathan Williams was very helpful in helping me price out different vehicles with what I was looking for. Very patient and kind | Read Full Review

5/10/2022 12:00:00 AM | Google

★★★★★ Richard Schatz

Whitney was very helpful but had to take my vehicle back a 2nd time it was mis diagnosted as they had to do more to what they did the first time | Read Full Review

5/10/2022 12:00:00 AM | Google

★★★★★ Andrew lahde

Great professionalism. Got me great vehicle | Read Full Review

5/9/2022 12:00:00 AM | Google

★★★★★ Marly Farris

Couldn’t of been better. Super professional and a quick process all together. Definitely recommend Steve Carnes for anyones future leases/purchases. | Read Full Review

5/9/2022 12:00:00 AM | Google

★★★★★ Danae Cox

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5/9/2022 12:00:00 AM | Google

★★★★★ Laura Henderson

My car was repaired very quickly, I was impressed. Greg Sunman always keeps me updated, but this appointment was repaired in one day, even though they had to inspect the wiring to find the problem, then fix it. | Read Full Review

5/8/2022 12:00:00 AM | Google

★★★★★ Haylee Thompson

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5/8/2022 12:00:00 AM | Google

★★★★★ Richard Doyle

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5/8/2022 12:00:00 AM | Google

★★★★★ Wendel Kurz

Always enjoyable. No pressure when purchasing. Great staff at dodge service as well. | Read Full Review

5/8/2022 12:00:00 AM | Google

★★★★★ Katie Stoyanoff

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5/8/2022 12:00:00 AM | Google

★★★★★ Anthony Coggins

Great service, convenient, great prices. Absolutely my favorite place for maintenance. | Read Full Review

5/6/2022 12:00:00 AM | Google

★★★★★ Erik Shaddeau

Erik Faulkner was great! Fast service and most importantly he did not waste my time with all the ancillary services that dealerships like to pile on at the end of the deal. | Read Full Review

5/4/2022 12:00:00 AM | Google

★★★★★ Jane Schreier

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5/4/2022 12:00:00 AM | Google

★★★★★ Kimberly Tylenda

Deon did an Amazing job for us the other day!!!! He went way above and beyond. There was a problem not due to Al Serra. Deon worked hard all day to resolve the issue so my Jeep could be repaired and I was able to pick it up that day. I don't know anyone that would have worked that hard for us. Thank you Deon for caring. Sincerely, | Read Full Review

5/4/2022 12:00:00 AM | Google

★★★★★ Scott DePree

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5/4/2022 12:00:00 AM | Google

★★★★★ Jesse Dunsmore

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5/4/2022 12:00:00 AM | Google

★★★★★ Dawn Sabourin

Fast response time to website inquiries. Customer service was also on point. | Read Full Review

5/3/2022 12:00:00 AM | Google

★★★★★ Ryan Hobbs

Awesome crew... Have bought 4 vehicles from here so far... Austin rocks ! | Read Full Review

5/2/2022 12:00:00 AM | Google

★★★★★ Dvd Clytn

Jennifer Odglen is a fantastic sales person hands down I'll be back to purchase every time I need a vehicle Thank you so much Jennifer | Read Full Review

5/2/2022 12:00:00 AM | Google

★★★★★ Matthew Wardynski

Trey was very attentive and provided great service. Everything was handled appropriately and this was one of the easiest, most enjoyable car purchasing experiences we have had. Trey did a great job and we’ll be more than happy to work with him in the future. | Read Full Review

5/1/2022 12:00:00 AM | Google

★★★★★ Anthony Arline

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4/30/2022 12:00:00 AM | Google

★★★★★ Lorna Fraley

Salesman very helpful | Read Full Review

4/30/2022 12:00:00 AM | Google

★★★★★ Dan Robertson

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4/30/2022 12:00:00 AM | Google

★★★★★ Solan Stratton

Dropped it off no problem for a 4 tire replacement and alignment. Came on below cost. Paid online and pick up was easy. Would definitely recommend them. | Read Full Review

4/30/2022 12:00:00 AM | Google

★★★★★ NICHOLAS HITTLE

Greg was great! | Read Full Review

4/30/2022 12:00:00 AM | Google

★★★★★ Jane French

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4/29/2022 12:00:00 AM | Google

★★★★★ Steve Mellen

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4/29/2022 12:00:00 AM | Google

★★★★★ Mike Irwin

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4/29/2022 12:00:00 AM | Google

★★★★★ Don Ernst

I had a 1:40 appointment, arrived at 1:28. At 2:10 my oil change was completed. Twice I asked how much longer because I needed to pick up my daughter from school or make arrangements. | Read Full Review

4/29/2022 12:00:00 AM | Google

★★★★★ Cliff Huhta

No pressure sales! They make buying a vehicle fast and easy. Highly recommend!! | Read Full Review

4/27/2022 12:00:00 AM | Google

★★★★★ KC Martin

Greg is always a pleasure to work with. | Read Full Review

4/27/2022 12:00:00 AM | Google

★★★★★ Brian Walker

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4/26/2022 12:00:00 AM | Google

★★★★★ mattHew spiess

Excellent experience all the way around, top dealership, friendly service and employees. Nick Hittle is the best Sales Rep, very skilled and great team member. | Read Full Review

4/26/2022 12:00:00 AM | Google

★★★★★ Deanna Watt

Our vehicle broke down on a Friday evening of vacation. We are not local, in fact travelling from Canada. Deon was able to get us in for service while keeping us fully updated on what was happening with our vehicle. They had us back in the road Monday and we were able to resume our trip south. Deon was amazing to deal with which is w | Read Full Review

4/26/2022 12:00:00 AM | Google

★★★★★ Tracey Belanger

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4/26/2022 12:00:00 AM | Google

★★★★★ richard johnson

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4/26/2022 12:00:00 AM | Google

★★★★★ Mike Gidelski

Great experience with Andrew Z. Awesome trade in value. Honored E.P. Pricing with no other add ons! | Read Full Review

4/26/2022 12:00:00 AM | Google

★★★★★ Steve Ford

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4/26/2022 12:00:00 AM | Google

★★★★★ DaVonta Grant

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4/25/2022 12:00:00 AM | Google

★★★★★ Mike Mooney

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4/25/2022 12:00:00 AM | Google

★★★★★ Scott Saunders

Excellent customer service and fast service. | Read Full Review

4/23/2022 12:00:00 AM | Google

★★★★★ James Iwankovitsch

Worked with Trey Edwards. Great experience. Highly recommend Al Serra and Trey Edwards. Bought a 2022 3L diesel ram 1500. Great communication, answered all questions. Very professional and friendly. Thank you Trey! | Read Full Review

4/22/2022 12:00:00 AM | Google

★★★★★ Pook G

Today was my first experience here. I had a service recall for my Jeep. Everything went smoothly from making the appointment to the quick service. Everyone was professional. | Read Full Review

4/22/2022 12:00:00 AM | Google

★★★★★ Lisa Willing

Great customer service! I was kept up-to-date on parts being ordered and installed and was very happy with the repairs. They took great care of us. | Read Full Review

4/22/2022 12:00:00 AM | Google

★★★★★ Opie Nelson

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4/22/2022 12:00:00 AM | Google

★★★★★ Grant Hoerig

Nick Hittle, has done a great job at helping and answering our questions. He was able to get us in the Jeep that we wanted. | Read Full Review

4/20/2022 12:00:00 AM | Google

★★★★★ James Iwankovitsch

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4/20/2022 12:00:00 AM | Google

★★★★★ Steve Fisher

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4/20/2022 12:00:00 AM | Google

★★★★★ Brian McPherson

Made an appointment, my vehicle wasn't even seen. They said they would look at it the next day. Why would I sit without my vehicle for it to sit in the parking lot all day.....just schedule me when you can provide service, please do not take appointments if you are not able to look at them......schedule them when they can be take | Read Full Review

4/20/2022 12:00:00 AM | Google

★★★★★ Dan Wick

Called today 4.20.22 to request service on a 20201 Jeep Wrangler for an overheating problem covered by warranty. I was assured that they cannot even look at the vehicle until May 2022 and that they have no "loaner" cars available. I am bewildered by this issue with Jeep (FCA) right now. How is it that they do not have the staffing | Read Full Review

4/20/2022 12:00:00 AM | Google

★★★★★ Tamiko Mason

Al Serra has serviced our Chrysler 300c for about 4 years. Mr. Fred Wallace was a very polite Service Advisor, that I would be pleased to have on my next trip. Blessings to him and the Team. | Read Full Review

4/19/2022 12:00:00 AM | Google

★★★★★ Christian Sterling

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4/19/2022 12:00:00 AM | Google

★★★★★ Karen Neighbors

Hi had Tom Muldoon. I had a great experience and he was great with communication and understanding everything. I come in and I was there all day trying for cars until we found the one. He was very patient and nice with me. I would definitely recommend going and see him! Thank you Tom! | Read Full Review

4/18/2022 12:00:00 AM | Google

★★★★★ William Hensley

Drew my salesman was awesome ? I know im a tuff sale. Bought many new vehicles thorough my life. I have to say Drew is the best no pressure straight shooter. | Read Full Review

4/18/2022 12:00:00 AM | Google

★★★★★ Richard Schatz

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4/18/2022 12:00:00 AM | Google

★★★★★ Natasha Cook

Jeff Saber has always been a pleasure to work with and treated our family like family. I highly recommend the Al Serra family and take my advice and see Jeff! | Read Full Review

4/17/2022 12:00:00 AM | Google

★★★★★ Maestro Melo07

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4/17/2022 12:00:00 AM | Google

★★★★★ Karen Flesher

Made an appointment for oil change. They were great! Tires rotated and oil changed in 30 minutes. Great service. | Read Full Review

4/17/2022 12:00:00 AM | Google

★★★★★ JEFF Y

Trey did nice job | Read Full Review

4/15/2022 12:00:00 AM | Google

★★★★★ william mellish

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4/15/2022 12:00:00 AM | Google

★★★★★ Tiffaney Shields

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4/15/2022 12:00:00 AM | Google

★★★★★ Erika Heaton

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4/15/2022 12:00:00 AM | Google

★★★★★ Mike Hlavach

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4/15/2022 12:00:00 AM | Google

★★★★★ Aaron Stepp

Amazing service department. Fred was great to work with along with Tianna. All other dealers in area had 1-2 month long waits just to look at it. | Read Full Review

4/15/2022 12:00:00 AM | Google

★★★★★ Eric Couden

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4/15/2022 12:00:00 AM | Google

★★★★★ JoAnn Schatz

Not sure sat in car while hubby delt with them | Read Full Review

4/15/2022 12:00:00 AM | Google

★★★★★ Jennifer Mcdaniel

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4/13/2022 12:00:00 AM | Google

★★★★★ Brian Curtis

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4/13/2022 12:00:00 AM | Google

★★★★★ Adele Dendulk

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4/13/2022 12:00:00 AM | Google

★★★★★ michael pifer

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4/13/2022 12:00:00 AM | Google

★★★★★ Stace Dub Hendrix

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4/13/2022 12:00:00 AM | Google

★★★★★ Michael Livingston

Took 90 minutes for an oil change I’ll never wait that long again. | Read Full Review

4/13/2022 12:00:00 AM | Google

★★★★★ Bridget Foster

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4/12/2022 12:00:00 AM | Google

★★★★★ MICHAEL HORN

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4/12/2022 12:00:00 AM | Google

★★★★★ Dorie Canter

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4/12/2022 12:00:00 AM | Google

★★★★★ Mark Duval

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4/12/2022 12:00:00 AM | Google

★★★★★ Shaquaytia Wright

I think the cost of parts are extremely high compared to other prices elsewhere. | Read Full Review

4/12/2022 12:00:00 AM | Google

★★★★★ Rudy Starr

Always a great experience at the shop. Professional staff and a smile with the service. | Read Full Review

4/10/2022 12:00:00 AM | Google

★★★★★ Jerry Uhrig

I was very pleased with the level of service and professionalism that I received at Al Serra. My service tech, Howard Taylor was very knowledgeable and efficient in getting my vehicle serviced. I would highly recommend him for all your service needs! | Read Full Review

4/10/2022 12:00:00 AM | Google

★★★★★ Alice Potter

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4/9/2022 12:00:00 AM | Google

★★★★★ Eric August

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4/8/2022 12:00:00 AM | Google

★★★★★ T A

Was a little longer than usual a couple of times. But the price is fair. And the service is very good | Read Full Review

4/8/2022 12:00:00 AM | Google

★★★★★ Delilah Fields

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4/8/2022 12:00:00 AM | Google

★★★★★ Kevin Galloway

Connor made all the difference with his A+ customer service! | Read Full Review

4/8/2022 12:00:00 AM | Google

★★★★★ David Goltry

Chris was awesome and nice. Worked with us and gave us and amazing experience | Read Full Review

4/7/2022 12:00:00 AM | Google

★★★★★ Mr Murder

Had an appointment for Thursday at 9:30. Ended up picking my truck up at 2:00pm the following day because it hadn’t even been inspected yet. Pointless to make an appointment if you won’t look even look at it for multiple days. They’ll sell you a $50k truck and a $6700 warranty and then they’ll waste your time followed by charging you | Read Full Review

4/7/2022 12:00:00 AM | Google

★★★★★ Weston Brown

Excellent place! Kind and courteous staff, coupled with knowledgeable mechanics = perfectly running Jeep ?? | Read Full Review

4/6/2022 12:00:00 AM | Google

★★★★★ steven johnson

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4/5/2022 12:00:00 AM | Google

★★★★★ Richard Burns

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4/4/2022 12:00:00 AM | Google

★★★★★ Jeff S

Darrel is outstanding. He has made each experience informative and stress-free. | Read Full Review

4/4/2022 12:00:00 AM | Google

★★★★★ jeff rains

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4/4/2022 12:00:00 AM | Google

★★★★★ Von Dell

I've never had an issue with Al Serra. Me and my family have purchased a quite few automobiles from them and the service is excellent from the buying experience to the maintenance. Highly recommend. | Read Full Review

4/4/2022 12:00:00 AM | Google

★★★★★ Jerry Bergeron

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4/4/2022 12:00:00 AM | Google

★★★★★ Michelle Pack

Do everything needed to make the deal work for all involved. | Read Full Review

4/3/2022 12:00:00 AM | Google

★★★★★ Taylor McLaurin

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4/2/2022 12:00:00 AM | Google

★★★★★ Courtney Ann

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4/2/2022 12:00:00 AM | Google

★★★★★ Laura Y

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4/2/2022 12:00:00 AM | Google

★★★★★ Mike Bigsby

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4/2/2022 12:00:00 AM | Google

★★★★★ Mia W

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3/31/2022 12:00:00 AM | Google

★★★★★ Trina Gorton

WORSE SERVICE EVER!!!!! I had a 8 am appointment Tuesday morning to drop Jeep off for a noise check. Tuesday evening get a text they haven’t looked at it yet. Wednesday same text. Never had this happen to me before. Thursday morning same text still haven’t looked at it. Thursday 4:30 I checked and still they haven’t looked at it. I | Read Full Review

3/31/2022 12:00:00 AM | Google

★★★★★ Samantha Bowman

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3/30/2022 12:00:00 AM | Google

★★★★★ Samara Shaw

Howard was very helpful and personable! | Read Full Review

3/29/2022 12:00:00 AM | Google

★★★★★ Dan Klinck

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3/29/2022 12:00:00 AM | Google

★★★★★ Leo Milbrot

It was very positive. Lindsey Palmer was very professional and kept me posted on what was going on. I brought it in on a Wednesday and she told me up front that it could be Friday or even Monday before someone could look at it. That was disappointing but I understood. | Read Full Review

3/29/2022 12:00:00 AM | Google

★★★★★ Rachael Blakemore

Dion Miller is a great service advisor. When it comes to dedication, hard work, and honesty he’s the one. I will always chose to work with him when it comes to any services on my vehicle. | Read Full Review

3/27/2022 12:00:00 AM | Google

★★★★★ Jessica Colburn

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3/26/2022 12:00:00 AM | Google

★★★★★ Joshua White

Bought my Ram here, have had every service performed on it at Al Serra. 2016 Ram with now 205,000 miles. Always great service. | Read Full Review

3/26/2022 12:00:00 AM | Google

★★★★★ Samantha Bullard

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3/25/2022 12:00:00 AM | Google

★★★★★ garrett starr

What a wonderful experience! Kevin made it super easy, it wasn’t like any other sales experience I have ever had. It was like sitting down with a friend to discuss my options. No pressure just answers and Patience. I highly recommend Al Serra for all future vehicle purchases | Read Full Review

3/25/2022 12:00:00 AM | Google

★★★★★ Rachael Bolinger

Cruz was amazing here and helped us out so much! | Read Full Review

3/25/2022 12:00:00 AM | Google

★★★★★ Michelle Sunman

Erik Faulkner is amazing to work with! He strives to find the right vehicle for me and makes the buying process a breeze! He goes above and beyond! I recommend Erik to everyone! | Read Full Review

3/25/2022 12:00:00 AM | Google

★★★★★ John Wright

I received my vehicle back in disrepair the same way I took it there. If I would have known they could not diagnose the problem, I could have save myself $200.00. I'll not fall for that again. Cost me $370.00 for nothing. Disappointed. | Read Full Review

3/25/2022 12:00:00 AM | Google

★★★★★ STW_ Bone

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3/25/2022 12:00:00 AM | Google

★★★★★ brad barnett

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3/23/2022 12:00:00 AM | Google

★★★★★ Corwin Armstead

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3/23/2022 12:00:00 AM | Google

★★★★★ Mamí Leesy

Great customer service! | Read Full Review

3/23/2022 12:00:00 AM | Google

★★★★★ Azmi Kandalaft

Fantastic Service! I was at a different dealership to get my car fixed before coming to Al Serra and that previous dealership treated me poorly. Working with Connor was a refreshing experience in working with an advisor, and company, that cares about the customer and is able to provide expert guidance to the average driver to be able | Read Full Review

3/23/2022 12:00:00 AM | Google

★★★★★ Robin Tucker

Jason did a great job handling everything quick with a smile. Very professional and patient with definitely recommend to friends and family, thank you! | Read Full Review

3/23/2022 12:00:00 AM | Google

★★★★★ Kaitlyn Paladino

| Read Full Review

3/23/2022 12:00:00 AM | Google

★★★★★ Jessica Peyerk

Adam helped us get into a Ram Truck and we are really excited! Adam was very helpful and he worked with us every step of the way! He kept his word and waited for us to come in and make a deal! | Read Full Review

3/23/2022 12:00:00 AM | Google

★★★★★ Wayne Sluiter

Made a service appointment 2 weeks ago with a rental car reservation, arrived at my scheduled time and a rental car was not available. Next earliest appointment is 12 days later. | Read Full Review

3/23/2022 12:00:00 AM | Google

★★★★★ Lori Austin

My Dodge vehicle needed an oil change. I also wanted a diagnostic done on the electrical system. I used their online portal to schedule these. The soonest was 7:00am Tuesday of the following week. I arranged to drop off the vehicle the night before the appointment, because their hours are 7am - 5pm. (I work 8:30am - 5:30pm). Tu | Read Full Review

3/23/2022 12:00:00 AM | Google

★★★★★ Sharon Mccrady

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3/22/2022 12:00:00 AM | Google

★★★★★ Armani GI

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3/21/2022 12:00:00 AM | Google

★★★★★ ptomczak21

We have worked with Steve Carnes for years. He always does a great job finding us the vehicle we are looking for at the best price | Read Full Review

3/21/2022 12:00:00 AM | Google

★★★★★ Donna king

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3/21/2022 12:00:00 AM | Google

★★★★★ Jackie McNiel

Austin J. is the sales associate to work with!! This is the 3rd vehicle that my husband and I have purchased from Austin, and it’s always a pleasure. Austin is great to work with, very nice and does not make make you feel pressured into buying a car. We will purchase future vehicles with Austin. | Read Full Review

3/20/2022 12:00:00 AM | Google

★★★★★ Tiffaney Tacey

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3/18/2022 12:00:00 AM | Google

★★★★★ Stephenie

Howard Taylor in the Dodge service department got us in and out quickly. He answered all my questions thoroughly. Great experience. Thank you | Read Full Review

3/18/2022 12:00:00 AM | Google

★★★★★ Joseph Johnson

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3/18/2022 12:00:00 AM | Google

★★★★★ Jeff Tiner Jr

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3/18/2022 12:00:00 AM | Google

★★★★★ M Moten

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3/18/2022 12:00:00 AM | Google

★★★★★ me 2

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3/17/2022 12:00:00 AM | Google

★★★★★ Herb r

They went out of their way to find the right car for us The right milage and a price I could afford They pleased my wife she has been in a good mood since she drove it home | Read Full Review

3/17/2022 12:00:00 AM | Google

★★★★★ mtdawgy

Great job…glad the coffee machine is back. | Read Full Review

3/17/2022 12:00:00 AM | Google

★★★★★ Doc Holiday

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3/17/2022 12:00:00 AM | Google

★★★★★ Marchristin Moore

Took care of my Mini Van very professional. I always go here for my oil changes!!! | Read Full Review

3/17/2022 12:00:00 AM | Google

★★★★★ Kevin Yzquierdo

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3/16/2022 12:00:00 AM | Google

★★★★★ Jeff Zdenek

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3/16/2022 12:00:00 AM | Google

★★★★★ Chad H

Fast and professional. Went for an oil change and they Even washed my truck for free . | Read Full Review

3/16/2022 12:00:00 AM | Google

★★★★★ Steve Foster

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3/16/2022 12:00:00 AM | Google

★★★★★ Robert Carranza

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3/16/2022 12:00:00 AM | Google

★★★★★ jtrier4445

Leaving 4/5 stars just because I had to go back to duplicate the issue I was having after explaining it in detail and even knew the common remedy for the Issue. But communication was good and repairs were done fast once diagnosed. They were also swamped like everywhere right now so I get that and appreciate them getting it done. | Read Full Review

3/16/2022 12:00:00 AM | Google

★★★★★ Mitch Moore

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3/16/2022 12:00:00 AM | Google

★★★★★ JDesgrange

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3/16/2022 12:00:00 AM | Google

★★★★★ promise pierce

Just went for a oil change and it it took all afternoon,and that's with an appointment | Read Full Review

3/16/2022 12:00:00 AM | Google

★★★★★ Shelli Begley

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3/15/2022 12:00:00 AM | Google

★★★★★ Charlotte Draheim

We finally picked out a car late Friday. They had it moved to the front of the line for cleanup and inspection and I was able to pick up the car by 1:00 the next day. We thought it was going to be Monday. Definitely took care of use! Almost forgot big thank you to Randy Collick!!! | Read Full Review

3/13/2022 12:00:00 AM | Google

★★★★★ Sierra Dunn

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3/12/2022 12:00:00 AM | Google

★★★★★ Sherry Manssur

Love our salesman John Williams! Very knowledgeable young man. Only guy our family goes to! Thank you, John! | Read Full Review

3/11/2022 12:00:00 AM | Google

★★★★★ Don Morisette

Quick oil change!! Clean facility!! Friendly employees!! | Read Full Review

3/8/2022 12:00:00 AM | Google

★★★★★ GoBlue ?

Great place! helpful and fixed all my issues! Thanks | Read Full Review

3/8/2022 12:00:00 AM | Google

★★★★★ Rob OnTheInternet

I went to see Steve specifically based off his reviews here on the site. I had been let out of a lease early from another dealership in Davison due to their inability to properly repair an issue with the car. Without much to work with for a down payment and trying to get into another vehicle as quickly as possible Steve was not only | Read Full Review

3/6/2022 12:00:00 AM | Google

★★★★★ walt rodabaugh

very quick service. Deon Miller was great to work with and is very knowledgeable on Jeep issues. | Read Full Review

3/5/2022 12:00:00 AM | Google

★★★★★ karen ford

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3/5/2022 12:00:00 AM | Google

★★★★★ Cheri Morrill

Nick Hittle is a fantastic sales person...he was able to meet our budget needs, put us in a beautiful Jeep, and went above and beyond to give us a convenient pick up date. We are so pleased with his service, and glad we drove the extra miles from Waterford to do business at Al Serra! | Read Full Review

3/5/2022 12:00:00 AM | Google

★★★★★ Kyle Preston

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3/4/2022 12:00:00 AM | Google

★★★★★ Caron Darkins

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3/4/2022 12:00:00 AM | Google

★★★★★ Sarah Tye

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3/4/2022 12:00:00 AM | Google

★★★★★ Austin Thompson

Whether it's sales, service or parts they will always treat you right and make sure you walk away satisfied. | Read Full Review

3/2/2022 12:00:00 AM | Google

★★★★★ Tamara VanCamp

Always professional and polite. This is my second oil change with them on my new Jeep and they’re very respectful and courteous. I will always go to them from now on for any maintenance work or repair. Special mention to Deon, he was outstanding! | Read Full Review

3/2/2022 12:00:00 AM | Google

★★★★★ Bre'Asia Hamlin

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3/2/2022 12:00:00 AM | Google

★★★★★ Jeremy Nealis

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3/2/2022 12:00:00 AM | Google

★★★★★ Mark Forster

Trey was great. He is knowledgeable, helpful, efficient and pleasant to talk to. | Read Full Review

3/1/2022 12:00:00 AM | Google

★★★★★ Carol Clapp

Erin has been wonderful, great communication, engaging and she brightened my day. | Read Full Review

3/1/2022 12:00:00 AM | Google

★★★★★ Ashor Peera

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3/1/2022 12:00:00 AM | Google

★★★★★ mark mickey

I have taken our family vehicles to a few different repair shops over the years but I may have just found a home with AL Serra. Howard Taylor was very patient with me throughout all of my time restraints and busy work schedule. He made the repair process less stressful by keeping in contact with me every step of the way and we apprec | Read Full Review

3/1/2022 12:00:00 AM | Google

★★★★★ ValHallaAscent

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3/1/2022 12:00:00 AM | Google

★★★★★ Louanne Allison

They helped me with my tire pressure problem that Belle Tire couldn't fix in the service writeup area! Very impressive!! | Read Full Review

3/1/2022 12:00:00 AM | Google

★★★★★ Jess Bussell

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2/28/2022 12:00:00 AM | Google

★★★★★ Robert Doman

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2/28/2022 12:00:00 AM | Google

★★★★★ Deanne Harmon

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2/28/2022 12:00:00 AM | Google

★★★★★ Eugene Dabbs (Geeno)

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2/28/2022 12:00:00 AM | Google

★★★★★ james wells

Deon was professional and courteous. | Read Full Review

2/26/2022 12:00:00 AM | Google

★★★★★ Rachal Fligor

Best experience I have had buying a new car! Erik wasn’t pushy and made us feel very comfortable. We will definitely be going back to him. | Read Full Review

2/26/2022 12:00:00 AM | Google

★★★★★ Jonathan Bradley

This is my go-to dealership for just about everything auto related! All staff members are friendly, professional, and attentive to my needs and concerns. The only reason I didn't give 5 stars is due to a few occasions with the service department where they had difficulty diagnosing problems and/or had to make multiple attempts to do | Read Full Review

2/26/2022 12:00:00 AM | Google

★★★★★ Mark Pattee

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2/24/2022 12:00:00 AM | Google

★★★★★ Kent Riley

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2/24/2022 12:00:00 AM | Google

★★★★★ Steve Lemont

Service was awesome. Work was done great. | Read Full Review

2/24/2022 12:00:00 AM | Google

★★★★★ Ed Lessner

Howard Taylor is the best. He took care of me like he always does. Checked in at 7:00 AM and got a call at 9:30 AM that my truck was ready to be picked up. The shuttle brought me home and picked me up and took me back. Al Serra Chrysler Dodge is the best. Thank you | Read Full Review

2/24/2022 12:00:00 AM | Google

★★★★★ Robin Steavens

Worked with Jennifer and Brooke, both very nice and helpful. They had the vehicle I was looking at ready to test drive and explained everything. | Read Full Review

2/24/2022 12:00:00 AM | Google

★★★★★ Estaban Lopez III

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2/24/2022 12:00:00 AM | Google

★★★★★ Tracie Ranbarger

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2/24/2022 12:00:00 AM | Google

★★★★★ Kory Dowd

Great customer service and were able to get my vehicle fixed extremely fast | Read Full Review

2/22/2022 12:00:00 AM | Google

★★★★★ Milton Grays

VERY GOOD. HOWARD KEPT BE INFORMED ON STATUS OF MY VEHICLE REPAIR UNTIL TIME OF COMPLETION. EXCELLENT SERICE. | Read Full Review

2/22/2022 12:00:00 AM | Google

★★★★★ Eyad Kandalaft

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2/22/2022 12:00:00 AM | Google

★★★★★ Mark Urbonas

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2/22/2022 12:00:00 AM | Google

★★★★★ Rose Willis

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2/22/2022 12:00:00 AM | Google

★★★★★ K Ward

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2/22/2022 12:00:00 AM | Google

★★★★★ Heather Monroe

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2/22/2022 12:00:00 AM | Google

★★★★★ Patti Montague

Very quick and easy to drop my Jeep in the service write up area. I appreciate how professional the service advisor, Greg Sunman, takes care of the customer. Thank you! | Read Full Review

2/22/2022 12:00:00 AM | Google

★★★★★ Pete Gleason

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2/22/2022 12:00:00 AM | Google

★★★★★ Mark Smaha

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2/22/2022 12:00:00 AM | Google

★★★★★ Keta G

| Read Full Review

2/22/2022 12:00:00 AM | Google

★★★★★ Stephanie Hill

David Long was amazing! I have bought most of my vehicles from Al serra and David has been the most helpful and informative and friendly out of them all. He was very friendly, and had answers to all my questions. He helped in making me feel comfortable in my decision on picking out a car that was safe and reliable for the family. | Read Full Review

2/21/2022 12:00:00 AM | Google

★★★★★ Steve Holda

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2/21/2022 12:00:00 AM | Google

★★★★★ Jen Knight

| Read Full Review

2/19/2022 12:00:00 AM | Google

★★★★★ Kara Jonas

I needed a part replaced on my car recently. Although it was a lot longer than expected, I was kept up to date with texts which was helpful. I was given a ride to get a rental and it was a very easy experience. | Read Full Review

2/18/2022 12:00:00 AM | Google

★★★★★ Michael Conniff

Nick was very professional and helpful in finding me my next Ram. His communication was timely, and he always delivered on what he promised. Will recommend to all my friends and family. | Read Full Review

2/18/2022 12:00:00 AM | Google

★★★★★ Perry Williams

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2/18/2022 12:00:00 AM | Google

★★★★★ Frank Church

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2/18/2022 12:00:00 AM | Google

★★★★★ Mike Zaluski

Nick and Serra Ram were recommended to us by a friend. The dealership and Nick were both top notch. Quick and easy sales process. Honest and clear pricing. My new Chrysler Dodge Ram Jeep store for sure. | Read Full Review

2/18/2022 12:00:00 AM | Google

★★★★★ Nicole Devine

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2/18/2022 12:00:00 AM | Google

★★★★★ Ann Hawthorne

Austin was great! He handled everything without me having to come in, except to pick up my new car! I would recommend him to everyone! | Read Full Review

2/18/2022 12:00:00 AM | Google

★★★★★ Shannon Fisher

Whitney was very thorough and prompt in her communication. She also gave it a friendly vibe, not just business. The requested service on my vehicle was completed immediately. | Read Full Review

2/18/2022 12:00:00 AM | Google

★★★★★ Kyle Kindt

Horrible experience, they charged me $165.90 to diagnose my car unknowingly then when I refused to have their service, they took my money, refused to give me a receipt and wouldn’t give me any paperwork or anything with any kind of diagnosis. Long story took my car, held it until I paid them money and made sure not to leave a paper t | Read Full Review

2/18/2022 12:00:00 AM | Google

★★★★★ Fred Schaal

Great Transaction. Adam went out of his way to make sure I was satisfied with his efforts and my new Challenger! | Read Full Review

2/16/2022 12:00:00 AM | Google

★★★★★ Denise Frost

Great service! I always buy my cars from Serra. | Read Full Review

2/16/2022 12:00:00 AM | Google

★★★★★ Tom Brocklehurst

Great reliable fast service. Was in and out within an hour for a oil change and tire rotation. | Read Full Review

2/16/2022 12:00:00 AM | Google

★★★★★ Marty Ranville

Everyone was awesome,and special thanks to the young woman service writer, she saved me money and was very proffessional,professional, feel bad I don't remember her name but make sure she gets her kudos,thank you all | Read Full Review

2/16/2022 12:00:00 AM | Google

★★★★★ Toni Kozik

Very prompt on getting me information on buying a new car for myself! The salesman Randy was very thorough and polite and very helpful! | Read Full Review

2/16/2022 12:00:00 AM | Google

★★★★★ Mike Jaggi

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2/16/2022 12:00:00 AM | Google

★★★★★ Carol Stroh

Employees very friendly .work done is superb. My only fault this time was the wait time. My appointment was delayed an hour because of a backup in services.Whitney (service advisor) was very apologetic and kept me informed of wait time. | Read Full Review

2/16/2022 12:00:00 AM | Google

★★★★★ Jessica Pipkin

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2/16/2022 12:00:00 AM | Google

★★★★★ Rhonda Tipton

Unhappy that I couldn’t get an oil change without an appointment yesterday, but Dion Miller was great today! | Read Full Review

2/16/2022 12:00:00 AM | Google

★★★★★ Dan Chinn

I have been dealing with Al Serra Dodge and Jeep in Grand Blanc for several years now, If your looking for someone to understand and help you get the vehicle you want, I would suggest Adam Garceau. He will not waste your time and is the best. Thanks again Adam, for our new truck and Jeep. | Read Full Review

2/14/2022 12:00:00 AM | Google

★★★★★ sandra stclair

Hi my name is Sandra StClair I have been a customer at AL Serra Chrysler for 5 years and it's always a pleasure to have Howard Taylor wait on me he's very polite kind and knowledgeable about his work. | Read Full Review

2/14/2022 12:00:00 AM | Google

★★★★★ Jessica Thompson

Discriminated against me due to my gender. Extremely rude while communicating in regards to my vehicle. Refused to give me a copy of the paperwork when I asked for it. Also, had my vehicle for almost 2 weeks before looking at my vehicle. | Read Full Review

2/14/2022 12:00:00 AM | Google

★★★★★ Slothz

Always fast and perfetional | Read Full Review

2/13/2022 12:00:00 AM | Google

★★★★★ Angelique Alecci

Matt Smith is phenomenal! He got me pre approved for a vehicle with the price I was looking for within a couple hours. He explained everything in detail, had the vehicle detailed and by the next morning I was able to sign the final paperwork, which he had ready for me, and I was able to drive off with a brand new jeep! Thank you so m | Read Full Review

2/12/2022 12:00:00 AM | Google

★★★★★ Donnie Skaggs

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2/11/2022 12:00:00 AM | Google

★★★★★ Info -

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2/11/2022 12:00:00 AM | Google

★★★★★ Mike Zaluski

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2/11/2022 12:00:00 AM | Google

★★★★★ Dan Noe

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2/10/2022 12:00:00 AM | Google

★★★★★ Frank Foster

As always Frank Foster was awesome!!!!! Can’t wait to buy another vehicle from him and the Auto plaza. Number one in my book | Read Full Review

2/10/2022 12:00:00 AM | Google

★★★★★ shyenn Bramwell

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2/10/2022 12:00:00 AM | Google

★★★★★ Connie Smith

Took our Jeep in for warranty work. Deon in the Jeep service building always takes care of us everytime we come. He keeps us up to date with our service. Deon is always pleasant to work with. | Read Full Review

2/10/2022 12:00:00 AM | Google

★★★★★ Rae Morton

Greg is very professional and curious. Took care of my service in a timely fashion. | Read Full Review

2/10/2022 12:00:00 AM | Google

★★★★★ Michael Baker

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2/10/2022 12:00:00 AM | Google

★★★★★ Tony Morris

I didn’t appreciate my truck real Dirty in the inside after service very unprofessional on a dealership ???? | Read Full Review

2/10/2022 12:00:00 AM | Google

★★★★★ A Parker

Since I've bought my car have not been able to receive follow up care respectively | Read Full Review

2/10/2022 12:00:00 AM | Google

★★★★★ Stephanie Smith

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2/9/2022 12:00:00 AM | Google

★★★★★ brendan garland

Fast in and out, good service.. | Read Full Review

2/9/2022 12:00:00 AM | Google

★★★★★ Dana Hill

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2/9/2022 12:00:00 AM | Google

★★★★★ darryl brownlee

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2/9/2022 12:00:00 AM | Google

★★★★★ denise borisenko

I am very happy with the service I received. My vehicle was at the dealer for about a week but I was given a rental at no cost to me so it worked out fine. Super pleased with the results- all issued were addressed and repaired where necessary and they even washed my vehicle! | Read Full Review

2/8/2022 12:00:00 AM | Google

★★★★★ jeffrey west

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2/8/2022 12:00:00 AM | Google

★★★★★ Christina Anderson

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2/8/2022 12:00:00 AM | Google

★★★★★ Timothy Andrews

I like the fact that Greg, the Service Representatives who I had the pleasure of being assisted by, assist me in a courteous and resourceful manner. I was also Impressed with the scheduling of, and timely manner in which my vehicle was serviced-regarding it being convenient and therefore, worked well with my busy work schedule. GO | Read Full Review

2/7/2022 12:00:00 AM | Google

★★★★★ Tired Zavjoz

Austin is friendly and very knowledgeable. He made my auto purchase experience easy and stress free. | Read Full Review

2/7/2022 12:00:00 AM | Google

★★★★★ Paula Wright

Deon and the team provided the support I needed to get my vehicle back running again. I was overly satisfied with my experience. He showed knowledge, professionalism and most importantly compassion for my situation. I would certainly recommend Deon for all of your vehicle service needs. ?? | Read Full Review

2/7/2022 12:00:00 AM | Google

★★★★★ Cheri Cromwell

Whitney P. does a great job. Great communication from her and always pleasant to deal with. She brought me back to Al Serra after a long time. | Read Full Review

2/7/2022 12:00:00 AM | Google

★★★★★ Brandon Thomas

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2/7/2022 12:00:00 AM | Google

★★★★★ Dawn Ramberg

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2/7/2022 12:00:00 AM | Google

★★★★★ Ayden

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2/4/2022 12:00:00 AM | Google

★★★★★ Angela Gatica

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2/4/2022 12:00:00 AM | Google

★★★★★ Eric Bumbalough

Adam GarCeau did an outstanding job ! I had a 2020 Ram lease that FCA didn’t want to work with me to extend . I contacted Adam with an inquiry on a 2022 Ram Big Horn and he got started . He was able to get me a sizable cash amount out of my old lease to put into a new one . I had to reach out to him on a Sunday evening to let him kno | Read Full Review

2/3/2022 12:00:00 AM | Google

★★★★★ D Jackson

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2/1/2022 12:00:00 AM | Google

★★★★★ Jack Fore

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2/1/2022 12:00:00 AM | Google

★★★★★ gina knuckles

Great service & quick! | Read Full Review

1/30/2022 12:00:00 AM | Google

★★★★★ Steven Voorheis

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1/28/2022 12:00:00 AM | Google

★★★★★ Erica Peters

Update - Just brought home my 2nd vehicle from Nick yesterday. Once again, Nick is thorough, patient, and helpful throughout the entire process. Thank you again! Great place! Nick had the vehicles I sent him pulled up and ready for me to drive when I arrived at the dealership. He was patient and explained in detail any questions I h | Read Full Review

1/28/2022 12:00:00 AM | Google

★★★★★ Kathy Gould

Very clean dealership, service techs are friendly and thorough when discussing the details of your service appointment. | Read Full Review

1/28/2022 12:00:00 AM | Google

★★★★★ Jacob Satkowiak

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1/28/2022 12:00:00 AM | Google

★★★★★ Adrian Walker

I've been a customer at Al Serra for the past seven years and Deon Miller has always taken exceptional care of me no matter the issue that I was dealing with. Typically you would expect an experience at the service department of a car dealership to be purely transactional. However, Deon approached his work within that space like a ve | Read Full Review

1/27/2022 12:00:00 AM | Google

★★★★★ Bryan Hodge

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1/27/2022 12:00:00 AM | Google

★★★★★ A Parker

Great Salesmanship Make Sure you see Trey Edwards Dodge/Chrysler salesman if you’re looking to buy a Dodge or Chrysler | Read Full Review

1/27/2022 12:00:00 AM | Google

★★★★★ Carri Eisenbeis

Had difficulty making an appt via the website. No problems by calling in. | Read Full Review

1/27/2022 12:00:00 AM | Google

★★★★★ Carol Brooks

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1/25/2022 12:00:00 AM | Google

★★★★★ Harold Wachowicz (Halkeye3193)

It's was a great disappointment, lost 70 dollars in tow fee. Never go back | Read Full Review

1/25/2022 12:00:00 AM | Google

★★★★★ Meaghan George

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1/24/2022 12:00:00 AM | Google

★★★★★ Freelon Threlkeld

Service was very good. They handle my problems like a champ ?? job well done. | Read Full Review

1/24/2022 12:00:00 AM | Google

★★★★★ Jocelyn Abbott

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1/22/2022 12:00:00 AM | Google

★★★★★ Justin Brandon

David Garr was absolutely phenomenal when working with me on my new vehicle purchase. He was passionate about my concerns and needs about the vehicle I purchased. Also, David still helped me after the purchase with questions I had about technology apps in my vehicle. I highly recommend Al Serra in Grand Blanc for sales and service. H | Read Full Review

1/21/2022 12:00:00 AM | Google

★★★★★ Ray Reyes

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1/21/2022 12:00:00 AM | Google

★★★★★ Luis Vega

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1/21/2022 12:00:00 AM | Google

★★★★★ Vanessa Kangas

Adam is great to work with and makes the process so easy! He’s always willing to answer any questions and is great at staying in touch during the process so you never feel like you’re being neglected or forgotten about! | Read Full Review

1/20/2022 12:00:00 AM | Google

★★★★★ A Parker

Great Salesmanship | Read Full Review

1/20/2022 12:00:00 AM | Google

★★★★★ Barbara Maynard

Nick was awesome and answered questions promptly. He helped up find our perfect vehicle! | Read Full Review

1/20/2022 12:00:00 AM | Google

★★★★★ Brandon Crossnoe

Erin was top notch!! | Read Full Review

1/20/2022 12:00:00 AM | Google

★★★★★ josefwiehr

Awesome Experience. Adam Sharp and the whole crew at Al Serra Chrysler Dodge Jeep Ram went way beyond the call of duty in order to get me every thing I wanted in my 2019 Jeep Cherokee. My new Cherokee is an amassing vehicle. I love it. I will NEVER go anywhere else but Al Serra Chrysler Dodge Jeep Ram for my vehicles. Remember to ask | Read Full Review

1/20/2022 12:00:00 AM | DealerRater

★★★★★ Jeremy Flowers

Nice, clean & friendly always willing to help you make a good buying decision . | Read Full Review

1/20/2022 12:00:00 AM | Google

★★★★★ Dave P

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1/20/2022 12:00:00 AM | Google

★★★★★ Vershaunda Catron

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1/19/2022 12:00:00 AM | Google

★★★★★ Danielle Perry

Everyone I spoke with went above and beyond to make sure everything was taken care of. Thanks so much! | Read Full Review

1/19/2022 12:00:00 AM | Google

★★★★★ Valerie Royce

Went in for a recall and the service was friendly and fast | Read Full Review

1/19/2022 12:00:00 AM | Google

★★★★★ Rachel Langdon

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1/19/2022 12:00:00 AM | Google

★★★★★ Marquinnus Beavers

Mrs Palmer, very rude! In service department I’ve been with dodge almost 4 years and I never been to a service department where the employees says your lying if u say you got a quote. | Read Full Review

1/19/2022 12:00:00 AM | Google

★★★★★ Treasure Stribling

Randy is awesome that should sum it up !!!! | Read Full Review

1/18/2022 12:00:00 AM | Google

★★★★★ 3210bella

I always have my oil changed and tires rotated by Al Serra. They are easy to make an appointment with and very professional when I come in with my Jeep. | Read Full Review

1/18/2022 12:00:00 AM | Google

★★★★★ Checkered Flag Interactive Media

Thanks for having accurate hours on Google and for being open early. | Read Full Review

1/18/2022 12:00:00 AM | Google

★★★★★ Dayna Boulton

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1/18/2022 12:00:00 AM | Google

★★★★★ Robert Voiles

Nick Hittle was very helpful, patient, and I would recommend him any time. | Read Full Review

1/18/2022 12:00:00 AM | Google

★★★★★ Lauren Pepin

Trent is amazing! Even in this market he made it happen for us! We love our new Jeep | Read Full Review

1/18/2022 12:00:00 AM | Google

★★★★★ Kristina Kowalsky

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1/18/2022 12:00:00 AM | Google

★★★★★ Veronica Aguirre

Whitney has been very helpful each time I stop in for service. This last time she had me in and out so quickly and set up a time to get my recalls fixed. She was very helpful and accommodating. | Read Full Review

1/18/2022 12:00:00 AM | Google

★★★★★ Sharon Welch

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1/18/2022 12:00:00 AM | Google

★★★★★ Jonathan Nelson

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1/18/2022 12:00:00 AM | Google

★★★★★ Donna Bromm

Tire rotation - air filters - balance tires I WIll NOT RETURN - This is gonna be the coldest service station I ever walked into! I asked him to replace fuel filter he said no need to yet. And i asked again to please change it anyway and then he said they did not have one in stock - and then said they were on back order - and | Read Full Review

1/18/2022 12:00:00 AM | Google

★★★★★ George Kallis

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1/17/2022 12:00:00 AM | Google

★★★★★ carmon thompson

Went into to look at purchasing a new vehicle. The salesman Dave was very helpful and informative. | Read Full Review

1/17/2022 12:00:00 AM | Google

★★★★★ Fran Currie

Though they are professional, and the price is great. However, there’s no communication and slow. I understand they are busy with other customers, but other places take 15 minutes to 20 minutes at most. | Read Full Review

1/16/2022 12:00:00 AM | Google

★★★★★ Christina Malone

Very nice and courteous | Read Full Review

1/16/2022 12:00:00 AM | Google

★★★★★ Tizzylish S

Great experience. Everyone was very friendly. Service was quick. Thanks Fred for your help! See you for my next oil change!! | Read Full Review

1/15/2022 12:00:00 AM | Google

★★★★★ michael neff

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1/15/2022 12:00:00 AM | Google

★★★★★ Bob Donaldson

I was happy I purchased an extended warranty. When buying a newer used jeep It’s a great family car and we love it Getting warranty work done. Is another story The whole process from calling for an appointment one day and going 2 days later for the appointment. Then being told. Your car won’t be worked on for 4-5 days. Totally frustr | Read Full Review

1/14/2022 12:00:00 AM | Google

★★★★★ Crystal Dell

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1/13/2022 12:00:00 AM | Google

★★★★★ Brooke Clothier

Quick | Read Full Review

1/13/2022 12:00:00 AM | Google

★★★★★ Tom Odom

Erik was great! He found the vehicle that “checked all the boxes” so to speak. He made the transition and buying process quick and easy! I will definitely recommend him to anyone looking to buy a new vehicle. | Read Full Review

1/13/2022 12:00:00 AM | Google

★★★★★ St Marquise

Usually I have no issues with AlSerra but this week I did. I came in for one specific thing to be fixed my brakes. I told Howard to contact my warranty as well, before I left he stated brakes are not covered with warranties and I’ll end up having to pay anyway. But I knew something was covered and didn’t pay any mind to that comment. | Read Full Review

1/13/2022 12:00:00 AM | Google

★★★★★ Lisa Kent

9:20 oil change appointment, I asked how long it will take and was told 45 min-1 hour. It ended up Taking 1 hour 30 min. That is way too long! | Read Full Review

1/13/2022 12:00:00 AM | Google

★★★★★ Troy Hicks

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1/12/2022 12:00:00 AM | Google

★★★★★ Diabetic Fishkeeper

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1/12/2022 12:00:00 AM | Google

★★★★★ Tommie Maasch

Jason was great to work with! Made buying a car in these stressful times a breeze! | Read Full Review

1/12/2022 12:00:00 AM | Google

★★★★★ I Culpepper

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1/12/2022 12:00:00 AM | Google

★★★★★ Mitch Roat

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1/12/2022 12:00:00 AM | Google

★★★★★ Dan Champney

On time-as promised. | Read Full Review

1/11/2022 12:00:00 AM | Google

★★★★★ Charles Allen

I had problems starting my car in this cold (single digit temp). Deon got me in the next day. Car was fixed in a couple of hours. I love the customer service Deon provides. | Read Full Review

1/11/2022 12:00:00 AM | Google

★★★★★ Louise Wanek-Egleson

It's a nice business. Service so far has been great. Rates a 5 star from me. | Read Full Review

1/11/2022 12:00:00 AM | Google

★★★★★ chris willette

Great service again from Howard at Al Serra Ram. Great having this place so close to home. | Read Full Review

1/11/2022 12:00:00 AM | Google

★★★★★ Joseph Parker

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1/11/2022 12:00:00 AM | Google

★★★★★ Chelsea Pearson

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1/11/2022 12:00:00 AM | Google

★★★★★ Michael Cardinal

I am not happy. I made an appointment for 10:40am to get an oil change. I was there on time and the service guy said it would be within the hour. Well 2 hours later my truck finally was done. I’ve never had to wait 2 hours for an oil change. Very unhappy customer here | Read Full Review

1/11/2022 12:00:00 AM | Google

★★★★★ Pat Lowney

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1/8/2022 12:00:00 AM | Google

★★★★★ NICHOLAS HITTLE

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1/8/2022 12:00:00 AM | Google

★★★★★ Brenda Jackson

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1/8/2022 12:00:00 AM | Google

★★★★★ Steve Gauthier

They provided clear, concise feedback of the issue and costs. I will definitely use their services again in the future. Greg Sunman communicated daily with me in regards to where we were in the process. | Read Full Review

1/7/2022 12:00:00 AM | Google

★★★★★ Jackie Bortman

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1/7/2022 12:00:00 AM | Google

★★★★★ nicki abbey

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1/7/2022 12:00:00 AM | Google

★★★★★ Rick H

Lifetime Powertrain warranty on 2009 Dodge Grand Caravan comes through. Top end of 3.3L rebuilt and new transmission covered 100%. Fantastic service advisor Whitney kept me up to date with the parts delivery and the service schedule. I am very pleased! ?? | Read Full Review

1/7/2022 12:00:00 AM | Google

★★★★★ Lou Fecher

Thank you to Connor, Deon, Greg and all the employees at Al Serra Chrysler Dodge Jeep Ram Service! They are the BEST! | Read Full Review

1/7/2022 12:00:00 AM | Google

★★★★★ Dakota Aremia

Tom Drudi is definitely the sales person to go to for anything. He worked with my budget plan and was straight to the point with everything. Traded in my Wrangler and gave me right where I was asking and got me in a brand new Gladiator. I couldn’t be more thankful! I’ve bought other cars in the past here and my sales people were no w | Read Full Review

1/7/2022 12:00:00 AM | Google

★★★★★ Sue Hall

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1/6/2022 12:00:00 AM | Google

★★★★★ coty cole

Friendly advisors | Read Full Review

1/6/2022 12:00:00 AM | Google

★★★★★ Tom Odom

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1/6/2022 12:00:00 AM | Google

★★★★★ Mike Zerka

Deon Miller was amazing. i would recommend Al Serra service to everyone!!! | Read Full Review

1/6/2022 12:00:00 AM | Google

★★★★★ Matt Gross

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1/6/2022 12:00:00 AM | Google

★★★★★ Rylee

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1/6/2022 12:00:00 AM | Google

★★★★★ Robert Bleckley

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1/6/2022 12:00:00 AM | Google

★★★★★ Toni Lauzon

I took my Jeep Rubicon in for a oil change and Fred greeted me right away, was very friendly and I was in and out within 40mins! Great job to the crew at Al Serra! | Read Full Review

1/6/2022 12:00:00 AM | Google

★★★★★ Joanna Adair

Austin jozwiak is seriously the best!! He has help my husband and I with several vehicles. Always goes above and beyond when it comes to answering questions and does whatever he can to help you. Thank you so much Austin!!! | Read Full Review

1/6/2022 12:00:00 AM | Google

★★★★★ David Terry

Chris Salter has always been fantastic and helped me any way he can. Pleasant, friendly and always professional. | Read Full Review

1/6/2022 12:00:00 AM | Google

★★★★★ Veronica Themm

Great service. Our salesman Ryan Fohey was fantastic! If you are looking for a vehicle, go see Ryan Fohey! | Read Full Review

1/6/2022 12:00:00 AM | Google

★★★★★ Donald Sides

Greg Sunman has always been professional, polite and definitely follows up either with a phone call or text message with an update on my vehicles status. Sincerely, Don Sides | Read Full Review

1/4/2022 12:00:00 AM | Google

★★★★★ Ted Stevens

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1/4/2022 12:00:00 AM | Google

★★★★★ Jason Barth

Service was great and efficient. | Read Full Review

1/3/2022 12:00:00 AM | Google

★★★★★ Whitney Palmer

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1/3/2022 12:00:00 AM | Google

★★★★★ Robert Swan

Connor Fisher is an outstanding service manager. He is efficient, knowledgeable and congenial. He is my go to when getting service at Al Serra Jeep. My latest service was very fast and I was given a suggested service sheet for my next visit. | Read Full Review

1/3/2022 12:00:00 AM | Google

★★★★★ David Butters

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12/30/2021 12:00:00 AM | Google

★★★★★ Jason Barth

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12/30/2021 12:00:00 AM | Google

★★★★★ Sherine Assaf

Ask for Nick Hittle, he is the best! He was very helpful, honest and made the process very smooth. I was in and out in 15 minutes (I’m not joking). Most salesmen say something over the phone to make you come to the dealership and end up changing the whole deal in person, but I had a great experience with this dealership and definitel | Read Full Review

12/30/2021 12:00:00 AM | Google

★★★★★ Robert Voiles

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12/30/2021 12:00:00 AM | Google

★★★★★ Jeff McGalliard

They had my truck for almost three months the repairs were satisfactory but they left it a mess inside and out so I just detailed it myself | Read Full Review

12/30/2021 12:00:00 AM | Google

★★★★★ Dionne Minner

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12/29/2021 12:00:00 AM | Google

★★★★★ Alan Marchio

There communication and daily update process was above expectations. I was a Service Advisor at other dealers for 12 years and even I was pleasantly surprised. I had a couple hiccups with the visit but spoke to the Service Manager Cole. He was very quick to get back to me and was a professional as they come. He helped me with my issu | Read Full Review

12/28/2021 12:00:00 AM | Google

★★★★★ Tyler May

Carl was very helpful and went out of his way to make sure I left with the truck I wanted. | Read Full Review

12/28/2021 12:00:00 AM | Google

★★★★★ Adan Quezada

Great customer service! | Read Full Review

12/28/2021 12:00:00 AM | Google

★★★★★ Christopher Chezik

Always great service. Get you in and out in timely manner. | Read Full Review

12/28/2021 12:00:00 AM | Google

★★★★★ Justin Saari

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12/28/2021 12:00:00 AM | Google

★★★★★ Joshua Kaminski

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12/28/2021 12:00:00 AM | Google

★★★★★ Jennifer Macmillan

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12/28/2021 12:00:00 AM | Google

★★★★★ Paula Wright

Completely satisfied | Read Full Review

12/27/2021 12:00:00 AM | Google

★★★★★ Tasanta Odom

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12/27/2021 12:00:00 AM | Google

★★★★★ Lin Lewis

Hudy Handy is a great salesman… Answered all my questions and concerns. Made sure the vehicle was right for me. Most of all didn’t waste my time at all… Fast and straight to the point… I recommend Hudy to everyone…. | Read Full Review

12/27/2021 12:00:00 AM | Google

★★★★★ Todd Mccredie

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12/27/2021 12:00:00 AM | Google

★★★★★ Eric Olsen

No pressure sales! Also, great products, flexible timing, overall great place. | Read Full Review

12/27/2021 12:00:00 AM | Google

★★★★★ Dean Gaucher

My salesman,Eric Faulkner, was to the point and upfront with my buying process...will definitely use him and this dealership again | Read Full Review

12/27/2021 12:00:00 AM | Google

★★★★★ Marcus Hussey

- - - 0 ? for Fred Wallace -0 -0 -0 -0 -0 -0 bad with communication on calling with the performance on your vehicle, no communication with the customer very bad on that by telling you the vehicle is done on the day it Done, it will be not Done to pick up. | Read Full Review

12/27/2021 12:00:00 AM | Google

★★★★★ Joshua Greenwald

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12/24/2021 12:00:00 AM | Google

★★★★★ Luay Alkotob

David Long was an a excellent sales specialist He made the process very easy and helped with all the details No hidden charges (no mark up like other dealers nowadays despite cars shortage) Good advice for lease protection | Read Full Review

12/24/2021 12:00:00 AM | Google

★★★★★ Nancy Chinonis

I came in for a scheduled oil change, and it took 2 hours and my vehicle was not washed. If you are going to air commercials stating 45 minutes for a oil change, don’t take over 2 hours for someone with a pre scheduled appointment | Read Full Review

12/24/2021 12:00:00 AM | Google

★★★★★ Gwendolyn Banyard

Technician was great communicating every step of the way. Very personable. Great customer service. | Read Full Review

12/22/2021 12:00:00 AM | Google

★★★★★ Douglas Stacey

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12/22/2021 12:00:00 AM | Google

★★★★★ MZ CARR

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12/22/2021 12:00:00 AM | Google

★★★★★ Kimberly Tylenda

We always have a Wonderful experience with Fred. He is a professional, polite, and friendly. Thank you, Kim | Read Full Review

12/22/2021 12:00:00 AM | Google

★★★★★ Kelly TerBush

Salesman was amazing, quick and efficient service! Very pleased! | Read Full Review

12/22/2021 12:00:00 AM | Google

★★★★★ Sid Booker

We are very happy with the work. Most of all the daily updates they sent us or if going to be out of the office who would be handling everything. Awesome job thanks | Read Full Review

12/22/2021 12:00:00 AM | Google

★★★★★ Jamie Donaldson

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12/22/2021 12:00:00 AM | Google

★★★★★ Joy Lyons

Very fast and courteous! | Read Full Review

12/22/2021 12:00:00 AM | Google

★★★★★ chris Wummel

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12/21/2021 12:00:00 AM | Google

★★★★★ Lia Lecki

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12/21/2021 12:00:00 AM | Google

★★★★★ Melanie Vivian

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12/21/2021 12:00:00 AM | Google

★★★★★ Jackie Walton

Service was second to none. Al Serra Chrysler Dodge is without a doubt. T.B.E. The Best Ever!! I'm going back to see if they will let me hang out and see why they are so smooth and good.?????????????? | Read Full Review

12/21/2021 12:00:00 AM | Google

★★★★★ Alan Visgar

I was totally impressed with my salesman, Trey Edwards, at Al Serra Auto Plaza. He was extremely helpful in the purchase of my 2022 Ram. He provided all information regarding the new truck and coordinated the sale of my old truck. He is not a high-pressure salesman, but instead works with the customer to answer all questions and r | Read Full Review

12/21/2021 12:00:00 AM | Google

★★★★★ JAMES DALLAS

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12/20/2021 12:00:00 AM | Google

★★★★★ Ann Reith

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12/20/2021 12:00:00 AM | Google

★★★★★ Maria Lessnau

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12/20/2021 12:00:00 AM | Google

★★★★★ Jon Mackie

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12/20/2021 12:00:00 AM | Google

★★★★★ Kat Hope

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12/20/2021 12:00:00 AM | Google

★★★★★ Abby Timmer

David Garr made this process as stress free as possible. He’s so kind and helpful and genuinely wants to get you in the best car to fit your lifestyle, wants and needs. HIGHLY RECOMMEND. | Read Full Review

12/19/2021 12:00:00 AM | Google

★★★★★ jon chipps

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12/19/2021 12:00:00 AM | Google

★★★★★ Stacy Giles

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12/19/2021 12:00:00 AM | Google

★★★★★ Lin Lewis

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12/18/2021 12:00:00 AM | Google

★★★★★ Noah Betz

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12/18/2021 12:00:00 AM | Google

★★★★★ Andrea C

Five days and $5500 later and still no heat... not happy at all... did I get ripped off because I'm a female? We'll see how well they take care of this... | Read Full Review

12/18/2021 12:00:00 AM | Google

★★★★★ Laura Scott

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12/16/2021 12:00:00 AM | Google

★★★★★ jeronimo3571

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12/16/2021 12:00:00 AM | Google

★★★★★ Jessika Sly

I always use Al Serra for all of my Vehicle maintenance. Recently I had a flat tire, luckily my jeep has a full size spare and I was able to quickly change it, called Al Serra, and got an appointment within the hour. They quickly patched the tire and had the vehicle inspected to be sure nothing else happened when the incident occurre | Read Full Review

12/16/2021 12:00:00 AM | Google

★★★★★ Levi Davis

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12/15/2021 12:00:00 AM | Google

★★★★★ Jim Johnson

I was always unsure about ordering a new vehicle @ Al Serra they assured me that it was very simple. I placed an order for a 2021 Jeep Wrangler Unlimited Rubicon Hydro Blue 35 " tires, I made sure it had all of the options that I would need being that this would be my first time ordering and my first time getting a Jeep Wrangler th | Read Full Review

12/15/2021 12:00:00 AM | Google

★★★★★ Mark Wyzgoski

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12/15/2021 12:00:00 AM | Google

★★★★★ Jeremy Ellwood (Craeft)

Had just purchased a car that had a couple issues but the service department went right to work on making it right. I'm the process, the tech dented my front fender. However, the service department takes full responsibility and we are scheduling a time with body shop for repairs. Excellent service. | Read Full Review

12/14/2021 12:00:00 AM | Google

★★★★★ Rudy Starr

Great experience as usual. Al Serra staff always eager to assist and easy to deal with. | Read Full Review

12/14/2021 12:00:00 AM | Google

★★★★★ Jeff Fallis

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12/14/2021 12:00:00 AM | Google

★★★★★ Diane Hoffman

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12/14/2021 12:00:00 AM | Google

★★★★★ Bianca Perez

I worked w a few different car salesman through the past 7 years at Al Serra and my current salesman Adam Garceua is by far the best! He goes above and beyond to help get you the vehicle you want/need. Highly recommended! | Read Full Review

12/14/2021 12:00:00 AM | Google

★★★★★ Jay Kelly

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12/14/2021 12:00:00 AM | Google

★★★★★ Dana Daniels

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12/14/2021 12:00:00 AM | Google

★★★★★ Steven Dunn

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12/11/2021 12:00:00 AM | Google

★★★★★ Lisa Lamb

Thank you Sheri for all of your help. I really appreciate the way you went above and beyond to get me into a great vehicle when I was on a time crunch! | Read Full Review

12/11/2021 12:00:00 AM | Google

★★★★★ Ashleigh Brooks

Howard In the Chrysler service department is always friendly and incredibly helpful! Their prices are affordable and I trust their team to always take good care of my vehicle. | Read Full Review

12/11/2021 12:00:00 AM | Google

★★★★★ Nick

Jeep Wrangler- check engine light- said was thermostat. Walked in Saturday morning asked if they had time to change thermostat that day. The two men that sat in front looked like they didn’t know what a thermostat even was. Whitney however jumped right on phone and called the techs asked if one was in stock and if they could do it to | Read Full Review

12/11/2021 12:00:00 AM | Google

★★★★★ Linda Rudd

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12/11/2021 12:00:00 AM | Google

★★★★★ Rick Christman

Quickly got my car and diagnosed it. The communication was solid and Greg Sunman and the team at Chrysler did a great job fixing my car | Read Full Review

12/9/2021 12:00:00 AM | Google

★★★★★ simone6926

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12/9/2021 12:00:00 AM | Google

★★★★★ Kevin Smith

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12/9/2021 12:00:00 AM | Google

★★★★★ John Peeke

Nick made the entire process of getting a vehicle seamless and easy. His attention to detail and willingness to handle any questions or needs I had made me an Al Serra fan. Thank you Nick for finally allowing me to experience getting a car with joy. | Read Full Review

12/9/2021 12:00:00 AM | Google

★★★★★ Beth Sims

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12/9/2021 12:00:00 AM | Google

★★★★★ cody whitfield

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12/9/2021 12:00:00 AM | Google

★★★★★ Barney Vasquez

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12/8/2021 12:00:00 AM | Google

★★★★★ Sherry Kovach

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12/8/2021 12:00:00 AM | Google

★★★★★ Jay R

If you are in the market for a vehicle, Trey Edwards is your go to person. I did, not once but twice in the last 2 months and walked away experiencing premier customer service for delivery of 2 new vehicles! Trey helped me through the vehicle selection, answering questions promptly, evaluating the trade in value with no hassle and p | Read Full Review

12/5/2021 12:00:00 AM | Google

★★★★★ Wendy Hohenstein

They told me on the phone that the Diagnosis was free when I got there and they already took my Jeep back then they tell me it's a $185 if I don't get it fixed there They need to say that on the phone and not say it's free because it is not free is free faults advertisement. I took my jeep somewhere else and got in in a day | Read Full Review

12/5/2021 12:00:00 AM | Google

★★★★★ Hoffman HVAC

Johnny Shumpert was very professional and friendly through the buying process. He answered all my questions and made me comfortable with my purchase. I would highly recommend Johnny to anyone looking to purchase a vehicle. | Read Full Review

12/3/2021 12:00:00 AM | Google

★★★★★ Joe Willis

Let me just start off by saying I have bought vehicles from several different dealer locations. This location turned out to be one of my better experiences. When we first came in here looking for a vehicle we were paired with a salesman who is either new or just didn't know about the vehicle we were looking for. The sales manager s | Read Full Review

12/3/2021 12:00:00 AM | Google

★★★★★ ALLAN ROBERTS

Very helpful and always a professional !!! | Read Full Review

12/2/2021 12:00:00 AM | Google

★★★★★ Shanda Harmon

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12/2/2021 12:00:00 AM | Google

★★★★★ Ken Gates

Whitney made everything great. She was prompt with updates and kept me in the loop while my vehicle was in for maintenance and repair. | Read Full Review

12/2/2021 12:00:00 AM | Google

★★★★★ Robert Reiten

Very patient and friendly...no high pressure, great experience | Read Full Review

12/2/2021 12:00:00 AM | Google

★★★★★ Robin L. Johnson

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12/2/2021 12:00:00 AM | Google

★★★★★ Jen Ann

I came to Al Serra Jeep to see about returning my lease. My lease was due in February and knowing how the market is right now, we decided to start checking early for vehicles. I had originally went to the Jeep dealership I had leased my car from to begin with. We weren't happy with their offer or what cars they had available, so we w | Read Full Review

12/1/2021 12:00:00 AM | Google

★★★★★ steve harrington

Excellent customer service, ?? | Read Full Review

12/1/2021 12:00:00 AM | Google

★★★★★ John Phelps

I had the pleasure of working with Trey. He answered all my calls promptly and provided me with all the answers I needed on purchasing my new Jeep Wrangler. | Read Full Review

12/1/2021 12:00:00 AM | Google

★★★★★ Brett Bellanca

Randy dealt with my wife on a lease for a 22 Compass Latitude Lux. She was very happy with his professionalism and kindness. You can trust him to take care of your vehicle needs. Thanks again and Happy Holidays! | Read Full Review

12/1/2021 12:00:00 AM | Google

★★★★★ Tris Miller

Customer service has really gone down hill since we bought our car in 2019 (from al Serra) My Pacifica needs to be worked on. But, because of the vehicle shortage al Serra is refusing to accommodate a loner car for our family of 7. (Upping the fee from $37) I also waited 2 hours for an oil change. Never got done. Had to come in the | Read Full Review

12/1/2021 12:00:00 AM | Google

★★★★★ Randy Richardson

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11/30/2021 12:00:00 AM | Google

★★★★★ Sheila Odom

I always get right in and out fast !and they take good care for me and my Jeep ,thanks | Read Full Review

11/29/2021 12:00:00 AM | Google

★★★★★ Nicki Potter

They were quick to help and kept me informed. The prices were what I dreaded and honestly they were the best priced!!!!! So happy with how they conducted their business, I will be back again should the need arise!!! | Read Full Review

11/29/2021 12:00:00 AM | Google

★★★★★ Marlon Joseph

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11/29/2021 12:00:00 AM | Google

★★★★★ Fred Wallace

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11/29/2021 12:00:00 AM | Google

★★★★★ Chevon Buford

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11/29/2021 12:00:00 AM | Google

★★★★★ Wendy Hohenstein

They told me on the phone that the Diagnosis was free when I got there and they already took my Jeep back then they tell me it's a $185 if I don't get it fixed there They need to say that on the phone and not say it's free because it is not free is free faults advertisement | Read Full Review

11/29/2021 12:00:00 AM | Google

★★★★★ James Sleeper

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11/26/2021 12:00:00 AM | Google

★★★★★ Kimberly Langworthy

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11/24/2021 12:00:00 AM | Google

★★★★★ Larquell Skinner

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11/24/2021 12:00:00 AM | Google

★★★★★ Vic Geier

Great dealer, easy to deal with and very efficient, from plates, insurance and financing, all handled painlessly unlike most dealers! My salesman Steve Carnes was awesome! | Read Full Review

11/23/2021 12:00:00 AM | Google

★★★★★ Randall Lewis

Adam is the best, as always...we have bought or leased over 10 cars from Adam in the last several years. he goes out of his way before, during, and after the sale to make it an easy and seamless experience. We wouldn't think of seeing anyone else for our car purchases! | Read Full Review

11/23/2021 12:00:00 AM | Google

★★★★★ Mackenzie Bryant

Never going anywhere else for a car! David Garr is hands down with most helpful and kind car guy around. | Read Full Review

11/23/2021 12:00:00 AM | Google

★★★★★ Tanya Wright

1 hr and 25 minutes for an Oil change and tire rotation is extreme especially considering thr cost. Very disappointed in AL Serra. | Read Full Review

11/23/2021 12:00:00 AM | Google

★★★★★ Tom Peake

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11/22/2021 12:00:00 AM | Google

★★★★★ David Stratton

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11/20/2021 12:00:00 AM | Google

★★★★★ Lyndsey Beyma

Always have a good experience here. Great work done too | Read Full Review

11/20/2021 12:00:00 AM | Google

★★★★★ Jennifer Barnhart

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11/20/2021 12:00:00 AM | Google

★★★★★ Teresa Williams

Great service!! Steve did a great job taking care of everything and explaining everything to us. Very happy!!! | Read Full Review

11/20/2021 12:00:00 AM | Google

★★★★★ Emily Hamilton

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11/18/2021 12:00:00 AM | Google

★★★★★ Steven W Messervey

Whitney is awesome accurate and helpful | Read Full Review

11/18/2021 12:00:00 AM | Google

★★★★★ Jerry Sproull

I have regular oil changes, tire rotations, warranty maintenance etc. at Al Serra for my 2019 Wrangler. I met Whitney Palmer for the 1st time, & she performed her duties very well. Hats off for the crew there! | Read Full Review

11/17/2021 12:00:00 AM | Google

★★★★★ Ann Drake

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11/17/2021 12:00:00 AM | Google

★★★★★ Scott Neath

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11/17/2021 12:00:00 AM | Google

★★★★★ M R

Fred and Howard were great! | Read Full Review

11/17/2021 12:00:00 AM | Google

★★★★★ Elizabeth Andrews

My car sounds and runs much better But it took a bit longer then most other Places that change oil nest time I'll be prepared | Read Full Review

11/17/2021 12:00:00 AM | Google

★★★★★ susan James

Greg Sunman was very polite, helpful and very professional. | Read Full Review

11/15/2021 12:00:00 AM | Google

★★★★★ Tim Harman

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11/15/2021 12:00:00 AM | Google

★★★★★ patrick rivera

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11/13/2021 12:00:00 AM | Google

★★★★★ joseph stanislaw

These people are top notch. | Read Full Review

11/13/2021 12:00:00 AM | Google

★★★★★ Nicholas Wilhelm

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11/13/2021 12:00:00 AM | Google

★★★★★ Nathan Sarria

Very professional and helpful. | Read Full Review

11/12/2021 12:00:00 AM | Google

★★★★★ ERIC Herbert

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11/12/2021 12:00:00 AM | Google

★★★★★ Elisa Jean-Newman

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11/12/2021 12:00:00 AM | Google

★★★★★ Shirley Olszak

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11/12/2021 12:00:00 AM | Google

★★★★★ Michell Berkley

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11/12/2021 12:00:00 AM | Google

★★★★★ James Phillips

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11/10/2021 12:00:00 AM | Google

★★★★★ Becky Van Every

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11/10/2021 12:00:00 AM | Google

★★★★★ Donald Kooy

David Long did a great job assisting me with my purchase of a 2021 Dodge Challenger. He was knowledgeable, polite and very responsive to all my questions. When I came to pick up the car all of the paperwork was ready and processed quickly. Got a good deal and great service. Thanks ,David. | Read Full Review

11/10/2021 12:00:00 AM | Google

★★★★★ Ryan Pierce

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11/10/2021 12:00:00 AM | Google

★★★★★ j stewart

Fred was personable and made my time there enjoyable. Service was fast! | Read Full Review

11/10/2021 12:00:00 AM | Google

★★★★★ Luis Calderon

Good experience and the sales person (Austin) excellent | Read Full Review

11/10/2021 12:00:00 AM | Google

★★★★★ emma burke

Had a great experience setting up my lease with Trey Edwards! Definitely will come back because of it! | Read Full Review

11/10/2021 12:00:00 AM | Google

★★★★★ Natalie Melvin

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11/10/2021 12:00:00 AM | Google

★★★★★ Ezekiel Johnson

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11/8/2021 12:00:00 AM | Google

★★★★★ Jen Newell

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11/8/2021 12:00:00 AM | Google

★★★★★ Raul Garcia

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11/8/2021 12:00:00 AM | Google

★★★★★ Betty Hobson-Rosborough

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11/8/2021 12:00:00 AM | Google

★★★★★ Julio Leon

Shout out to Kyle Hammond! His professional and friendly attitude made my visit so much more pleasant! He put my needs and best interests above all. From the time I sat in his booth to the next day getting my new Bighorn Ram 1500, Kyle made it an exciting visit. If your in the market for a new vehicle, please stop by Alseara Dodge an | Read Full Review

11/7/2021 12:00:00 AM | Google

★★★★★ JAYDEN & JAYLEN J

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11/5/2021 12:00:00 AM | Google

★★★★★ Angelina Massie

Service was great! The wait wasn’t long at all. | Read Full Review

11/5/2021 12:00:00 AM | Google

★★★★★ Jermarx Marsh

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11/5/2021 12:00:00 AM | Google

★★★★★ Brian Aulph

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