Al Serra Chrysler Dodge Jeep Ram - Grand Blanc, Michigan

★★★★★ Sharon Frisch

Went in on a Saturday to check about leasing a Jeep Cherokee and on Monday afternoon we picked up our new vehicle. We got a great trade-in price for our truck and salesman Nick Hittle did a wonderful job making the whole process go smoothly. | Read Full Review

10/27/2020 12:00:00 AM | Google

★★★★★ patrick corey

Absolutely terrible place please never bring your car here. Rude to my girlfriend, I called and asked a few questions and was hung up on when the service department couldn’t even answer a simple question about treating her poorly. Gross . Nasty. Rude. | Read Full Review

10/27/2020 12:00:00 AM | Google

★★★★★ Lisa F

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10/26/2020 12:00:00 AM | Google

★★★★★ Ken Williams

Couldn’t have had a better experience. Great selection, knowledgeable team that doesn’t pressure and just wants to help you get what you want! Sometimes the biggest around is the best for a reason. Just go to Al Serra! | Read Full Review

10/25/2020 12:00:00 AM | Google

★★★★★ Sherlyn Wilson

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10/25/2020 12:00:00 AM | Google

★★★★★ Joe Millerschin

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10/22/2020 12:00:00 AM | Google

★★★★★ kenneth capton

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10/21/2020 12:00:00 AM | Google

★★★★★ Krista Monroe

It was fun working with Jennifer. She was quick and to the point, she looked out for my best interest, and made things happen!! Thank you, Jennifer. | Read Full Review

10/21/2020 12:00:00 AM | Google

★★★★★ Jim Jozwiak

Courteous, professional and well informed staff at Al Serra Dodge Jeep Ram. I recommend you go see Austin for all your vehicle purchases. | Read Full Review

10/21/2020 12:00:00 AM | Google

★★★★★ Candace Smith

Howard Taylor in the Chrysler service department is very helpful and seems like he cares about the people who come in with issues. | Read Full Review

10/18/2020 12:00:00 AM | Google

★★★★★ Jim Jozwiak

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10/18/2020 12:00:00 AM | Google

★★★★★ Kevin Johnson

My overall experience with Adam was outstanding. His pre-sale communication, attention to detail and overall customer service made buying a vehicle an effortless and enjoyable experience. I am looking forward to buying my next Jeep from Adam. | Read Full Review

10/17/2020 12:00:00 AM | Google

★★★★★ Kelly Postma

Bryan did an amazing job! He listens to what you want and works hard to make sure you get it. He was very patient with all of my questions and made sure I understood all of the paperwork that goes with a lease. Overall a great experience. | Read Full Review

10/15/2020 12:00:00 AM | Google

★★★★★ nicole wright

This was my second purchase from Al Serra. My salesman Adam Garceau was extremely helpful and went above and beyond my expectations. I would definitely recommend him to anyone looking at buying a vehicle! Jennifer Wright | Read Full Review

10/14/2020 12:00:00 AM | Google

★★★★★ Nate Smith

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10/14/2020 12:00:00 AM | Google

★★★★★ Betty Grossklaus

There are 2 Service reps at Al Serra Chrysler and Jeep that I always hope to get when I take my car in. One of them is Greg Sunman. He takes care of the necessary but, he also goes above and beyond to listen to and accommodate your worst case scenario service needs. Thanks for having my back in our dealings together. | Read Full Review

10/12/2020 12:00:00 AM | Google

★★★★★ big chevy1

Fred was very friendly and helped get my truck in for service right away. | Read Full Review

10/12/2020 12:00:00 AM | Google

★★★★★ Shan De Bella

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10/12/2020 12:00:00 AM | Google

★★★★★ Daniel Harvey

These guys are awesome. They had the right car to replace mine after it got rear ended to death, and they went out of their way to get me into that car. Thank you Don! | Read Full Review

10/8/2020 12:00:00 AM | Google

★★★★★ David Brown

Everyone was knowledgeable about Jeeps. Has always been a good experience. | Read Full Review

10/8/2020 12:00:00 AM | Google

★★★★★ megan vicari

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10/8/2020 12:00:00 AM | Google

★★★★★ Mark Salter III

Fred was very helpful and he helped with any questions I had regarding my vehicle. I had a few things I forgot in the loaner and he was very quick to call and let me know! Fred will be my go to guy when I need help with my vehicle. | Read Full Review

10/7/2020 12:00:00 AM | Google

★★★★★ Michelle Coon

Deon Miller is GREAT!! I have been using him as my service advisor for a few years now. He is knowledgeable and takes the time with you to understand what is going on with your vehicle. I will not speak with any other adviser.. You need more just like him! | Read Full Review

10/6/2020 12:00:00 AM | Google

★★★★★ Russ Paquin

Absolutely a professional to work with. Greg is the only one I take my truck to for any kind of service. True professional. | Read Full Review

10/6/2020 12:00:00 AM | Google

★★★★★ suzee bacon

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10/3/2020 12:00:00 AM | Google

★★★★★ Amanda Ruttan

Erik Faulkner was great! He truly went above & beyond to get me in my new RAM 1500 & I absolutely love it. I have already told so many people if they’re looking for a new car, he’s the man to see. He was very kind & really easy to work with. He is great with communicating also, if I had a question about anything he had an answer quic | Read Full Review

10/3/2020 12:00:00 AM | Google

★★★★★ Twylight Twylight

They did a great job,, the service was wonderful.. if you so happen to be in the jeep, Chrysler and Dodge Ram Service location ask for Deon Miller. It was awesome work with him! He did a very great job, customer service was great!!! ?? | Read Full Review

10/3/2020 12:00:00 AM | Google

★★★★★ Diane Dernberger

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10/3/2020 12:00:00 AM | Google

★★★★★ Alex Dockery

My salesman Matt Smith was extremely helpful through the whole process, and Al Serra got me an excellent rate on my loan with their large portfolio of lending partners. Overall an excellent experience, I can't say I would go anywhere else to buy a vehicle. | Read Full Review

10/2/2020 12:00:00 AM | Google

★★★★★ Cheryl Tabor

You went above and beyond with me. I wish I could have told your boss how great you were Greg | Read Full Review

10/2/2020 12:00:00 AM | Google

★★★★★ karter landon

Horrible service. They take your vehicle for an appointment. Days later they still havent gotten it in the shop. NEVER EVER take a vehicle here for service. GO TO CLIO. RUN FAR FROM AL SERA. THESE PEOPLE ARE INCOMPETITENT. | Read Full Review

10/2/2020 12:00:00 AM | Google

★★★★★ Adam Miller

Fast service, Very reliable sales associates, and negotiable. Very pleased | Read Full Review

10/1/2020 12:00:00 AM | Google

★★★★★ Craig Peterson

Once again, Gregg Winnie found us the exact vehicle we were looking for and made the leasing process so easy. Thanks for everything - we are loving our new Jeep! | Read Full Review

10/1/2020 12:00:00 AM | Google

★★★★★ Skullector X

Al Serra was a great place to buy our minivan. Rob communicated well with us and worked quickly to get the paperwork set. The van we were interested in hadn't been detailed yet, but because we were wanting to buy it, they quickly took it back and vacuumed it out for us and gassed it up for us as well. We are very pleased with our pur | Read Full Review

10/1/2020 12:00:00 AM | Google

★★★★★ Matt Hoch

The Serra group is always on top of the details and Deon Miller did a very thorough job with the servicing of my Pacifica. | Read Full Review

9/30/2020 12:00:00 AM | Google

★★★★★ Alyssa Kipke

Awesome sales experience with Jason F.! Definitely coming back when we need cars in the future! | Read Full Review

9/30/2020 12:00:00 AM | Google

★★★★★ Toby Schubert

I worked with Matt and he got me in and out super fast and it was a great experience all around if I could give him 6 stars I would | Read Full Review

9/30/2020 12:00:00 AM | Google

★★★★★ Jean Paul Helias

Fast and easy deal. | Read Full Review

9/30/2020 12:00:00 AM | Google

★★★★★ Robert Hawley

Nick Hittle did another amazing job finding the exact vehicle that we wanted. Nick went over and beyond and the closing was the easiest I have ever experienced! | Read Full Review