Al Serra Chrysler Dodge Jeep Ram

★★★★★ Eugene Mahon

| Read Full Review

9/22/2021 12:00:00 AM | Google

★★★★★ david carter

| Read Full Review

9/22/2021 12:00:00 AM | Google

★★★★★ ERIC HARVEY

Appreciate the recall fix and all updates ?? | Read Full Review

9/22/2021 12:00:00 AM | Google

★★★★★ Brandon Snider

| Read Full Review

9/22/2021 12:00:00 AM | Google

★★★★★ diamond terry

I was in and out under an hour for a tire rotation and oil change .. very pleased | Read Full Review

9/22/2021 12:00:00 AM | Google

★★★★★ Megan Lengyel

Great place! | Read Full Review

9/22/2021 12:00:00 AM | Google

★★★★★ Larissa Flesher

We had nick hittle for a salesman, everything was so smooth and fast, got the jeep I wanted, it was detailed, full tank of gas and washed before pick up, all transfers went smooth. All and all al Serra made it happen. | Read Full Review

9/22/2021 12:00:00 AM | Google

★★★★★ Dawn Thomason

| Read Full Review

9/22/2021 12:00:00 AM | Google

★★★★★ Gwendolyn Banyard

| Read Full Review

9/20/2021 12:00:00 AM | Google

★★★★★ Four Seasons Runner

Best car buying experience I’ve had. Erik Faulkner was the perfect mixture of professional, personal and efficient. Very accommodating! My husband and I are very happy with his service and will recommend him highly! | Read Full Review

9/20/2021 12:00:00 AM | Google

★★★★★ Adrian Walker

Howard from the Jeep service center was a first class experience. He got me in and out in under 30 min. Can’t explain enough how much he helped me. | Read Full Review

9/20/2021 12:00:00 AM | Google

★★★★★ Nicolas Multhaupt

| Read Full Review

9/17/2021 12:00:00 AM | Google

★★★★★ Robyn Reaume

| Read Full Review

9/17/2021 12:00:00 AM | Google

★★★★★ Roy Wilcox

| Read Full Review

9/17/2021 12:00:00 AM | Google

★★★★★ Michelle Rettberg-Chuleas

Fred was awesome! He got me in right away, and my oil change was done quickly. | Read Full Review

9/17/2021 12:00:00 AM | Google

★★★★★ Megan Gregory

| Read Full Review

9/17/2021 12:00:00 AM | Google

★★★★★ Maurice Horne

| Read Full Review

9/17/2021 12:00:00 AM | Google

★★★★★ Gena Pettis

| Read Full Review

9/17/2021 12:00:00 AM | Google

★★★★★ michele cooksey

| Read Full Review

9/17/2021 12:00:00 AM | Google

★★★★★ Troy Stamm

| Read Full Review

9/16/2021 12:00:00 AM | Google

★★★★★ Julie N

Fred was very professional and easy to communicate via text through out the day of our repair! Thanks Fred, we will be back! | Read Full Review

9/16/2021 12:00:00 AM | Google

★★★★★ Annette Perry

I would like to thank Al Serra Chrysler Dodge Jeep Ram service center for repairing my Jeep. They were prompt and kept me updated on everything concerning my vehicle. I would recommend Al Serra to anyone for their services.......Thank you Greg. | Read Full Review

9/16/2021 12:00:00 AM | Google

★★★★★ Mike Fritzler

Always go above and beyond Great people | Read Full Review

9/16/2021 12:00:00 AM | Google

★★★★★ Ikia Hunter

| Read Full Review

9/16/2021 12:00:00 AM | Google

★★★★★ Joanna Brown

There were no loaners due to a shortage and l am a one car household. Shuttle drivers Dave and Larry were wonderful. Service Advisor Greg was professional and helpful. Glad to have my beautiful Chrysler back. Thank you to all!!! | Read Full Review

9/16/2021 12:00:00 AM | Google

★★★★★ Brian Lamberton

Al Serra Jeep fixed my 2019 Jeep Cherokee. Thank you | Read Full Review

9/15/2021 12:00:00 AM | Google

★★★★★ Kelly Bayley

| Read Full Review

9/15/2021 12:00:00 AM | Google

★★★★★ Ryan Bladzik

Fast and friendly service. Very pleased. | Read Full Review

9/15/2021 12:00:00 AM | Google

★★★★★ Kayla Emry

I waited an extra 45 min after my truck was done being worked on and no one came out to me. I went in to ask and no one knew what was going on. | Read Full Review

9/15/2021 12:00:00 AM | Google

★★★★★ Amie Jenkins

Our salesman Nick Hittle took care of us from the moment we walked in until the moment we left. He was extremely helpful and knowledgeable! We will definitely be returning customers! | Read Full Review

9/14/2021 12:00:00 AM | Google

★★★★★ reema a

Always a great experience! | Read Full Review

9/13/2021 12:00:00 AM | Google

★★★★★ john brady

| Read Full Review

9/13/2021 12:00:00 AM | Google

★★★★★ James Cooper

| Read Full Review

9/13/2021 12:00:00 AM | Google

★★★★★ Sabrina Turner

I had a very good experience the experience at Al Sarah's the worker Dion was was very very good my car isn't fixed yet but but Dion went out and above to help me thank you Dion for all your help | Read Full Review

9/13/2021 12:00:00 AM | Google

★★★★★ William Stadnikia

Excellent service as always. | Read Full Review

9/13/2021 12:00:00 AM | Google

★★★★★ pamela carwile

| Read Full Review

9/13/2021 12:00:00 AM | Google

★★★★★ pam brink

| Read Full Review

9/13/2021 12:00:00 AM | Google

★★★★★ Katreena Thomas

| Read Full Review

9/13/2021 12:00:00 AM | Google

★★★★★ Latasha Thigpen

I came in at 7am for my 7:20am appointment.. By 8:05 I checked to see what's the hold up after seeing people come after me leaving before me! Upon approaching my intake agent..I was told my truck had not made it inside for a simple oil change. I was intrigued to see a stamped red sign on my paperwork stating wait! Waiting is just wha | Read Full Review

9/13/2021 12:00:00 AM | Google

★★★★★ Amber Sanders

| Read Full Review

9/12/2021 12:00:00 AM | Google

★★★★★ Matthew Shepherd

Fred is the most personable advisor I’ve dealt with up to this point. It was a great visit. | Read Full Review

9/12/2021 12:00:00 AM | Google

★★★★★ Isaiah Turner

| Read Full Review

9/12/2021 12:00:00 AM | Google

★★★★★ David Schilling

Great service, completed my repairs quickly and my vehicle was returned clean and looking like new. | Read Full Review

9/11/2021 12:00:00 AM | Google

★★★★★ Nick Tsouroullis

Best car buying experience ever! Authenticity and honesty are refreshing. | Read Full Review

9/11/2021 12:00:00 AM | Google

★★★★★ Mark Kaiser

| Read Full Review

9/11/2021 12:00:00 AM | Google

★★★★★ Cherie Brown

I had a good experience at Al Serra on 9-8-21. | Read Full Review

9/11/2021 12:00:00 AM | Google

★★★★★ Gregory Pelc

| Read Full Review

9/11/2021 12:00:00 AM | Google

★★★★★ Sally Lunde

The body shop staff tells you a bunch of lies. Told us they would keep you updated on the service and in the 17 days they had the truck never called 1 time. I had to do all the calling then they still told you more lies. I finally got very mad as they were about to make me miss my sister funeral and still they showed no compassion. S | Read Full Review

9/11/2021 12:00:00 AM | Google

★★★★★ Lori gragg

Meghann Snow was incredible! Getting my first new car in over 25 years, she made me feel so comfortable!! Thank you Meghann for a very exciting experience! You are the best!! | Read Full Review

9/10/2021 12:00:00 AM | Google

★★★★★ Kristine Sedlak

We dealt with Jason Fleury! He was super friendly and was great to work with. He got the answers to issues we had with our trade in. Worked everything out and we couldn't be happier for the results we got. This is our fourth purchase from Al Serra. The right car at the best price every time! Thanks Jason and thank you Al Serra! | Read Full Review

9/10/2021 12:00:00 AM | Google

★★★★★ Ken Gates

Greg always does a great job everytime I'm there. From simple maintenance to more complex issues he makes sure things are taken care of and that I'm kept in the loop. | Read Full Review

9/9/2021 12:00:00 AM | Google

★★★★★ Alex Marion

Great service, friendly interactions | Read Full Review

9/9/2021 12:00:00 AM | Google

★★★★★ Paul Bonner

Took my Pacifica in for a sliding door issue, got an oil change as well. Got the call 2.5 hours later , every thing completed. How can you do better than that . Thanks Serra Chrysler . Great job. | Read Full Review

9/9/2021 12:00:00 AM | Google

★★★★★ Sara Burene

Great Jeep service department!!!! Fred is very knowledgeable and helpful! Highly recommend. | Read Full Review

9/9/2021 12:00:00 AM | Google

★★★★★ Clara McPherson

My sales agent, Nick Hittle, was very well versed on the new Grand Cherokee that was coming to his dealership. That was the one I had wanted. Nick worked with to get me the very best deal possible. This was the third Jeep I had leased with Nick at Al Serra"s. Thank you Nick for everything. I wouldn't go anywhere else. Clara | Read Full Review

9/9/2021 12:00:00 AM | Google

★★★★★ Elizabeth “Beth” Huiskins

| Read Full Review

9/7/2021 12:00:00 AM | Google

★★★★★ Charlita Sledge

| Read Full Review

9/6/2021 12:00:00 AM | Google

★★★★★ GCODE Savage

You guys were fast and polite! Helped with everything I needed right away and answered all my questions. | Read Full Review

9/6/2021 12:00:00 AM | Google

★★★★★ Matt Wiltsie

| Read Full Review

9/6/2021 12:00:00 AM | Google

★★★★★ An enemy

| Read Full Review

9/6/2021 12:00:00 AM | Google

★★★★★ aubri pinkston

| Read Full Review

9/5/2021 12:00:00 AM | Google

★★★★★ Gary Goetzinger

Fast, efficient and friendly service. | Read Full Review

9/5/2021 12:00:00 AM | Google

★★★★★ Debbie MacEachern

Nick Hittle was our salesperson when we bought our first Jeep in 2014 and it was so awesome we went back for another one this year. Nick made it very easy and stress free! I highly recommend you look him up if you are in the market for a new vehicle. ?? | Read Full Review

9/5/2021 12:00:00 AM | Google

★★★★★ Gerald Goodrich

Always excellent service | Read Full Review

9/4/2021 12:00:00 AM | Google

★★★★★ timothy hunter

They did a great job at getting my vehicle back to normal period they also cleaned out and detailed the interior of my vehicle which was not expected thank you for going above and beyond. | Read Full Review

9/4/2021 12:00:00 AM | Google

★★★★★ Bob Frasier

Quick efficient Service Department with an emphasis on Customer Service. | Read Full Review

9/3/2021 12:00:00 AM | Google

★★★★★ Rochelle Gasso

| Read Full Review

9/3/2021 12:00:00 AM | Google

★★★★★ Jerry Bergler

| Read Full Review

9/3/2021 12:00:00 AM | Google

★★★★★ Tracy Butcher

Deon was super helpful, he was efficient and handled my service like a pro. Making sure I got the service I requested, while I went between getting my vehicle set up with him for service and assisting my young daughter in getting her vehicle set up for service (first professional auto service appt) with another service advisor. | Read Full Review

9/2/2021 12:00:00 AM | Google

★★★★★ Janet Mcpherson

| Read Full Review

9/2/2021 12:00:00 AM | Google

★★★★★ Susan Spitzer

| Read Full Review

9/2/2021 12:00:00 AM | Google

★★★★★ Hare

| Read Full Review

9/1/2021 12:00:00 AM | Google

★★★★★ Ned Gibson

| Read Full Review

9/1/2021 12:00:00 AM | Google

★★★★★ Aspect Schummer

| Read Full Review

9/1/2021 12:00:00 AM | Google

★★★★★ cybil

Austin was so helpful during the purchase of my Grand Cherokee L! He answered all questions and executed all requests promptly. Even though I was on a time crunch, he did everything thoroughly and as quickly as possible. Always an amazing experience at Al Serra. Wouldn’t go anywhere else! | Read Full Review

8/31/2021 12:00:00 AM | Google

★★★★★ Brent Cook

| Read Full Review

8/31/2021 12:00:00 AM | Google

★★★★★ Susan Theakston

| Read Full Review

8/31/2021 12:00:00 AM | Google

★★★★★ J Carriveau

| Read Full Review

8/31/2021 12:00:00 AM | Google

★★★★★ Sharon Burnor

| Read Full Review

8/31/2021 12:00:00 AM | Google

★★★★★ mike heredia

| Read Full Review

8/31/2021 12:00:00 AM | Google

★★★★★ Kwame Abraham

| Read Full Review

8/28/2021 12:00:00 AM | Google

★★★★★ Molly Schofield

| Read Full Review

8/28/2021 12:00:00 AM | Google

★★★★★ Heidi Settle

| Read Full Review

8/28/2021 12:00:00 AM | Google

★★★★★ Jamie Vandewater

| Read Full Review

8/28/2021 12:00:00 AM | Google

★★★★★ Sean Mcglothin

| Read Full Review

8/28/2021 12:00:00 AM | Google

★★★★★ Mark Moreno

| Read Full Review

8/28/2021 12:00:00 AM | Google

★★★★★ Fred Baldwin

| Read Full Review

8/26/2021 12:00:00 AM | Google

★★★★★ Eric Kennedy

Deon is friendly and efficient! Great service. | Read Full Review

8/26/2021 12:00:00 AM | Google

★★★★★ tee carl

| Read Full Review

8/26/2021 12:00:00 AM | Google

★★★★★ Jessica Epley

| Read Full Review

8/26/2021 12:00:00 AM | Google

★★★★★ Daniel Duncan MIS

This is the 3rd vehicle purchased from Steve. He went the extra 3 miles and made buying a car living on Mackinac Island a Great Lakes breeze! | Read Full Review

8/26/2021 12:00:00 AM | Google

★★★★★ St Harris

| Read Full Review

8/26/2021 12:00:00 AM | Google

★★★★★ Robin Thompson

| Read Full Review

8/26/2021 12:00:00 AM | Google

★★★★★ Bridgett Beasley

| Read Full Review

8/26/2021 12:00:00 AM | Google

★★★★★ Tina Stewart

Always wonderful service at All Serra I been going here for close to 20 years. Best part is seeing everyone smile and having a good day regardless the department they work in. My Jeep loves it's second home. | Read Full Review

8/25/2021 12:00:00 AM | Google

★★★★★ Rich Wilcox

| Read Full Review

8/24/2021 12:00:00 AM | Google

★★★★★ Amy Trecha

| Read Full Review

8/24/2021 12:00:00 AM | Google

★★★★★ Jason Salay

| Read Full Review

8/24/2021 12:00:00 AM | Google

★★★★★ Elise Bennett

| Read Full Review

8/24/2021 12:00:00 AM | Google

★★★★★ Christine Godwin

| Read Full Review

8/24/2021 12:00:00 AM | Google

★★★★★ Jade Ciosek

I’ve always hated having to take my car in for service but Al Serra has always made it a pleasant experience. While other dealerships take there sweet time getting your vehicle in and getting it fixed, they’re on the ball. Ben is absolutely fantastic and Greg and Deon are right there with him. | Read Full Review

8/24/2021 12:00:00 AM | Google

★★★★★ Emma Duplanty

| Read Full Review

8/24/2021 12:00:00 AM | Google

★★★★★ Dennis Morgan

Howard Taylor did a fantastic job! Very friendly and courteous! Austin did a great job! | Read Full Review

8/23/2021 12:00:00 AM | Google

★★★★★ Bill Brandon

Jim Dallas made my new lease experience easy and satisfying. I called him ahead of my visit and he had the right Truck and all the paperwork waiting for me. In less than an hour, I was driving away happy. | Read Full Review

8/23/2021 12:00:00 AM | Google

★★★★★ Krista Horton

Fast and efficient service! | Read Full Review

8/23/2021 12:00:00 AM | Google

★★★★★ Mike Burton

Erik is great! This is our third purchase/lease with him. He always makes the process smooth and without any pressure of other sale representatives at other dealerships. His communication is stellar. He always answered our random questions, when waiting for our Jeep Grand Cherokee L to arrive. On top of all that, he has a great sense | Read Full Review

8/22/2021 12:00:00 AM | Google

★★★★★ David Mellott

| Read Full Review

8/22/2021 12:00:00 AM | Google

★★★★★ Penny Teffner

Kyle was very kind and patient with us through the waiting time and explaining the vehicle when it came in. He went over all the paperwork very well. | Read Full Review

8/22/2021 12:00:00 AM | Google

★★★★★ John Makaravage

Nick was great to work with. Knowledgeable and painless in getting my new truck, I would highly recommend him to anyone. | Read Full Review

8/21/2021 12:00:00 AM | Google

★★★★★ Stephanie Mclaughlin

Steve Carnes was professional, attentive, and willing to go above and beyond to ensure a smooth buying experience | Read Full Review

8/21/2021 12:00:00 AM | Google

★★★★★ Amber Niedzielski

I have had to take my car to be fixed multiple times for the same issues. (Like 6-8 times within the last 2 years) This last time was extremely frustrating and should not have cost me anything. I use them for convenience but at this point it’s not convenient and I won’t be taking my car back to them unless I absolutely have to. Since | Read Full Review

8/21/2021 12:00:00 AM | Google

★★★★★ Jeff Smith

Greg in service did a great job. Friendly and responsive to questions. | Read Full Review

8/19/2021 12:00:00 AM | Google

★★★★★ Stacy Miller

| Read Full Review

8/18/2021 12:00:00 AM | Google

★★★★★ Renee Jones

Kept in touch during vehicle repair service. | Read Full Review

8/17/2021 12:00:00 AM | Google

★★★★★ michelle moomey

Randy Collick was exceptional to work with. Randy worked hard to find me the right car at the right price! He was helpful, honest, patient and made leasing (twice now) stress free. Randy is a no pressure sales associate who made the experience comfortable, quick and easy. I will continue to work with Randy to lease/buy vehicles in th | Read Full Review

8/17/2021 12:00:00 AM | Google

★★★★★ Raven

| Read Full Review

8/17/2021 12:00:00 AM | Google

★★★★★ Charlie Bruton

| Read Full Review

8/17/2021 12:00:00 AM | Google

★★★★★ Iris Law-Hicks

I really enjoyed working with Howard! I arrived and did not have to wait AT ALL! He greeted me with a friendly goodmorning and how may I assist you this morning. He explain everything to me and after a little over an hour I was out of there! Thanks Howard for assisting me! | Read Full Review

8/17/2021 12:00:00 AM | Google

★★★★★ Bee Xiong

| Read Full Review

8/17/2021 12:00:00 AM | Google

★★★★★ Connie Smith

| Read Full Review

8/17/2021 12:00:00 AM | Google

★★★★★ Carl Crowder

Very organized and efficient service | Read Full Review

8/16/2021 12:00:00 AM | Google

★★★★★ Donna Verbouw

Fast & efficient service | Read Full Review

8/16/2021 12:00:00 AM | Google

★★★★★ Kris McHale

| Read Full Review

8/15/2021 12:00:00 AM | Google

★★★★★ Danielle Woodbury

Let me start by saying that I’ve never been a fan of Al Serra, every time I’ve walked into the dealership it was not a pleasant experience. I guess the third time is a charm because Kyle made the experience wonderful. I’ve never owned a Chrysler vehicle and I’ve always owned GMC so this was new territory for me and a little bit of un | Read Full Review

8/15/2021 12:00:00 AM | Google

★★★★★ abe raleigh

My experience was great. Deon went over everything wrong with my truck and explained how much everything would cost. He made sure to get the repairs done quickly so I was not without my vehicle for a long period of time. | Read Full Review

8/14/2021 12:00:00 AM | Google

★★★★★ Roy Swoffer

Adam Garceau was the best car salesman I have ever had.He had everything ready walked us through all the paperwork and called days after to make sure everything was good. I drove over an hour to get my truck and any other vehicle I buy I will make that drive again. | Read Full Review

8/13/2021 12:00:00 AM | Google

★★★★★ Karen Hazzard

We have had a couple issues with our now out-of-warranty Pacifica. We dealt with Connor Fisher and we’re pleased with the young man’s competence and professionalism. Our concerns were resolved in both cases. Thank you! | Read Full Review

8/11/2021 12:00:00 AM | Google

★★★★★ erik booth

Nick Hittle was outstanding and worked hard to find me the truck that I was looking for. I would highly recommend him if you are looking for a used or new vehicle. Great guy and great service. | Read Full Review

8/11/2021 12:00:00 AM | Google

★★★★★ Amanda Amis

Erik Faulkner is 100% Amazing! Very friendly and up front! Answered all the questions I had and if he didn’t know it he found out right away for me! | Read Full Review

8/9/2021 12:00:00 AM | Google

★★★★★ Douglas Ogden

Service was effecient and on time. Advisor was friendly and communication was great. Good place to do business. | Read Full Review

8/8/2021 12:00:00 AM | Google

★★★★★ Tracy Butcher

It was great. The service advisor was efficient and handled my service like a pro! Oil change and tire rotation seem to have been done just as they should have been. | Read Full Review

8/8/2021 12:00:00 AM | Google

★★★★★ Kevin Fowler

Randy Collick is THE SALESMAN to ask for at Al Serra! Very professional and honest and sold us 2 vehicles with excellent warranties. My kids are driving and you want the extra warranties without your monthly payments draining your budget. He answered all our questions and made the process painless. Seriously…ask for Randy! | Read Full Review

8/5/2021 12:00:00 AM | Google

★★★★★ Sherida Sims

| Read Full Review

8/5/2021 12:00:00 AM | Google

★★★★★ Ronald Davis

Very nice and great service ron | Read Full Review

8/3/2021 12:00:00 AM | Google

★★★★★ Dan

Hudy Handy was agin an amazing person to work with. At first I was considering not even going to Al Serra after the repair departments poor job fixing a recall on my 2018 Wrangler almost caused me to wreck out on the highway. I spoke with Hudy and not only did he remember me, but we spoke like two old friends picking up where we left | Read Full Review

8/2/2021 12:00:00 AM | Google

★★★★★ Renato Barbi

Excellent. Very supportive, fair and clear with the figures. | Read Full Review

8/2/2021 12:00:00 AM | Google

★★★★★ Amber Mardis

The overall experience with David Garr was wonderful and super easy. He asked me what I was looking for in a new lease and then explained to me several different options within my preferred price range. My current lease was up and he was able to get me into a new vehicle quickly. Very appreciative for all of his help. | Read Full Review

8/2/2021 12:00:00 AM | Google

★★★★★ Ronald Lee.

Good service clean facilities friendly staff | Read Full Review

8/2/2021 12:00:00 AM | Google

★★★★★ Jack Phillips

My experience with Deon Miller at Al Serra was outstanding. He was helpful with all my questions and concerns and offered to help with getting me a vehicle over the Holiday weekend due to unforseen parts unavailability Ask for Deon. He will take care of all your service needs!. | Read Full Review

8/2/2021 12:00:00 AM | Google

★★★★★ Robert Schlosser

I have had multiple service needs addressed here with different vehicles and they always take care of me. I tend to work with Howard in the Service Area; very friendly, knowledgeable, and straightforward. This is a great place for an oil change: Chrysler approved oil service at half the price it cost me elsewhere. | Read Full Review

8/1/2021 12:00:00 AM | Google

★★★★★ Dawn Wiles

Austin is a top notch salesperson. He works hard, listens, and is very responsive (returns messages quickly). He is knowledgeable and puts customers first. My family would definitely recommend Austin for your next automobile purchase. | Read Full Review

7/29/2021 12:00:00 AM | Google

★★★★★ Tyler Rosser

David was wonderful to work with. He took care of everything! Highly recommended! | Read Full Review

7/27/2021 12:00:00 AM | Google

★★★★★ Deathof1983

| Read Full Review

7/27/2021 12:00:00 AM | Google

★★★★★ chris nemets

David Garr is the best sales person. I would recommend him to anyone wanting to buy a vehicle. He was very personable, caring and truly wanted to make sure everything I needed was taken care of and more! He kept me informed at every turn and I didnt have to wait for anything. I love my new Jeep!! | Read Full Review

7/24/2021 12:00:00 AM | Google

★★★★★ Bill Campbell

Was a simple sale really..was introduced to Steve as we walked in the door. He went through the whole order process and explained to us how things worked while doing a build. He put all the cards on the table and was honest and straight forward! Would definitely go see him next time.. | Read Full Review

7/24/2021 12:00:00 AM | Google

★★★★★ Ken Byers

Fred Wallace did a great job explaining in detail what had to be done to vehicle. Highly recommended. He is always spot on. Thanks Fred. | Read Full Review

7/22/2021 12:00:00 AM | Google

★★★★★ James Bruso

Steve Carnes was very friendly, fast and knowledgeable. Anything that needed to get done, he was right on it. Not one issue! I recommend him to anyone that wants the same experience that I received. | Read Full Review

7/21/2021 12:00:00 AM | Google

★★★★★ Aaron Walton

Avoid taking your vehicle here for service. Double charge you on parts and have the highest per hour labor rate. Told them it wasn’t a fuel pump but still decided to fix that. Guess what.. wasn’t the fuel pump. Had a $100 deductible and had to pay over $500. Vehicle still doesn’t start. Cole was zero help and didn’t even try. We towe | Read Full Review

7/21/2021 12:00:00 AM | Google

★★★★★ Frederick Miller

Deon at Service for Chrysler vehicles Very pleasant to work with and was helpful with my needs. | Read Full Review

7/20/2021 12:00:00 AM | Google

★★★★★ Joseph Johnson

Al Serra Took 1 week to get a return call to schedule service. Then Al Serra scheduled for 2 weeks in the future as it was first available slot, gave service team clear description of issue on vehicle and actions needed to identify the issue and resolve. Showed up 5 minutes early was quickly assisted in the service lane even demonstr | Read Full Review

7/16/2021 12:00:00 AM | Google

★★★★★ brenda lee

great service and service dept. is great. Love dealing with Howard in service dept., he is great | Read Full Review

7/13/2021 12:00:00 AM | Google

★★★★★ Lyniel Odneal

Trey was knowledgeable and very helpful, made the experience simple, and got me into the right vehicle. | Read Full Review

7/12/2021 12:00:00 AM | Google

★★★★★ Anthony Alexander

| Read Full Review

7/11/2021 12:00:00 AM | Google

★★★★★ Sandy Schoensee

My entire process to purchase a new RAM 1500 pickup at Al Serra was easy. My sales person, Nick Nittle was just amazing to work with. | Read Full Review

7/8/2021 12:00:00 AM | Google

★★★★★ Rachelle Wienandt

Was greeted immediately and assisted!! Was super helpful and answered all my questions, gor my service in and was completed promptly | Read Full Review

7/8/2021 12:00:00 AM | Google

★★★★★ Dr. Khaled Elganainy

Mr. Adam Garceau is TOP Notch Sales advisor. Great Asset for Alsera. Always goes above and beyond to satisfy his customers and never gets tired of my many calls :) | Read Full Review

7/5/2021 12:00:00 AM | Google

★★★★★ Kathy Halpin

Trey was great, he kept us informed every step of the buying/leasing process. He was quick to answer our questions with great customer service. Don’t think anyone could have done better!!! | Read Full Review

7/3/2021 12:00:00 AM | Google

★★★★★ Patti Barnettt

| Read Full Review

7/1/2021 12:00:00 AM | Google

★★★★★ Susan Nugent

We just purchased our 2nd vehicle from Adam Garceau and we couldn’t be happier with the entire experience. | Read Full Review

6/30/2021 12:00:00 AM | Google

★★★★★ Melissa T

| Read Full Review

6/25/2021 12:00:00 AM | Google

★★★★★ E sHoW3912

| Read Full Review

6/25/2021 12:00:00 AM | Google

★★★★★ Douglas Baldwin

| Read Full Review

6/25/2021 12:00:00 AM | Google

★★★★★ Joaquina Barsenas

| Read Full Review

6/25/2021 12:00:00 AM | Google

★★★★★ Elizabeth Sullivan

| Read Full Review

6/25/2021 12:00:00 AM | Google

★★★★★ Tony Agme

I had a great vehicle buying experience at Al Serra Randy Collick was very helpful getting me the right vehicle at the right price. I will be coming back to see Randy for my next vehicle! | Read Full Review

6/21/2021 12:00:00 AM | Google

★★★★★ Joann Taljonick

Great experience. Very quick service. | Read Full Review

6/21/2021 12:00:00 AM | Google

★★★★★ Lisa Besheers

David always goes above and beyond. | Read Full Review

6/21/2021 12:00:00 AM | Google

★★★★★ Brenda Powell

| Read Full Review

6/17/2021 12:00:00 AM | Google

★★★★★ d l

| Read Full Review

6/16/2021 12:00:00 AM | Google

★★★★★ Kandice Hopkins

I went in Al Serra knowing what I wanted. I had a bad experience at another dealership while in search of my vehicle. During this experience it was nice easy and and everything went smooth. Thanks Bryan for taking the time to explain things and walk through the process step by step and making me feel comfortable with my purchase. The | Read Full Review

6/16/2021 12:00:00 AM | Google

★★★★★ Jade Diem

I had a great experience when purchasing my Jeep last week! Our salesman made it very quick and easy. The atmosphere was great, I will be sure to come back to purchase my next vehicle! Thank you so much. | Read Full Review

6/16/2021 12:00:00 AM | Google

★★★★★ Sofiya Stumpos

| Read Full Review

6/16/2021 12:00:00 AM | Google

★★★★★ Gene Nikstad

I found the vehicle I was looking for and drove off in less then 30 minutes once we agreed on the price My salesman Pete was easy to communicate with, had everything ready and treated me well Good experience | Read Full Review

6/16/2021 12:00:00 AM | Google

★★★★★ Michael Lucy

| Read Full Review

6/15/2021 12:00:00 AM | Google

★★★★★ Lindsay Carlisle

Thank you to Connor for your help! He was very patient!! | Read Full Review

6/12/2021 12:00:00 AM | Google

★★★★★ Tab Jewell

Found exactly what I was looking for in my price range and was able to trade in my old car. Thanks Steve Carnes and everyone who helped out John Peera and Karla! | Read Full Review

6/10/2021 12:00:00 AM | Google

★★★★★ Michael Klemish

Best automotive purchasing experience I have ever had. Highly recommended and will return to Al Serra for all of my vehicle purchases. | Read Full Review

6/10/2021 12:00:00 AM | Google

★★★★★ kay lovell

Fast courteous service. Was pleased. | Read Full Review

6/9/2021 12:00:00 AM | Google

★★★★★ Lindsay Herriman

Love the vehicle I got! Got the car I’ve been wanting for years!! They were very, very helpful!! Got me a good payment with a warranty! | Read Full Review

6/9/2021 12:00:00 AM | Google

★★★★★ Rae Morton

| Read Full Review

6/9/2021 12:00:00 AM | Google

★★★★★ Jade Ezell

I am very pleased with the service and assistance Al Serra Chrysler provided me. Steve Carnes was very helpful and honest with my options and gave the best recommendations to get me the jeep i wanted! I love love love my new jeep!! I felt very comfortable and felt no pressure to buy just any car. He also made the process speedy and w | Read Full Review

6/9/2021 12:00:00 AM | Google

★★★★★ Emily Nickel

Steve’s knowledge of the process always provides me with 100% confidence that he will take care of me during the buying process. He always turns what is thought of as a stressful process into an easy, streamlined, and enjoyable experience. Steve is very trustworthy, and I will always purchase my vehicles from him! | Read Full Review

6/8/2021 12:00:00 AM | Google

★★★★★ Rosalyn Symons

| Read Full Review

6/4/2021 12:00:00 AM | Google

★★★★★ Mike Bully

| Read Full Review

6/3/2021 12:00:00 AM | Google

★★★★★ Bob Jannuzzi

Meghann Snow was great, found us a truck to haul our new RV. Gave the dealership and sales person we normally deal first chance but didn’t want to be bothered. Highly recommend Al Serra and Meghann Snow. | Read Full Review

5/31/2021 12:00:00 AM | Google

★★★★★ Walter Dziedzic

| Read Full Review

5/31/2021 12:00:00 AM | Google

★★★★★ Bernard Downey

Purchased a new, 2021 Ram 2500 HD Cummins a few days ago, through sales rep John Counts and can’t say enough good things about the entire transaction. John is a top shelf professional and totally personable, delivering a truck with everything I wanted, prepped out impeccably, with no details overlooked! Great deal and dealer, will | Read Full Review

5/29/2021 12:00:00 AM | Google

★★★★★ Mary Smith

| Read Full Review

5/29/2021 12:00:00 AM | Google

★★★★★ Brent Green

| Read Full Review

5/29/2021 12:00:00 AM | Google

★★★★★ Jessica Bohlen

My experience was great! David Garr was helpful and made the process of buying a new vehicle very enjoyable. He also works quickly and efficiently to get you in and out in a timely manner. | Read Full Review

5/28/2021 12:00:00 AM | Google

★★★★★ Michael Gruenberg

I would like to thank Jason Czarka for his professionalism and great communication through this lease process. I didn’t go to the dealership. I did the entire deal over text and email with Jason and they were kind enough to deliver the truck to me over 100 miles away at no extra charge. That’s great customer service. I love my new Ra | Read Full Review

5/26/2021 12:00:00 AM | Google

★★★★★ Derrick Miller

| Read Full Review

5/26/2021 12:00:00 AM | Google

★★★★★ Haley Gauthier

| Read Full Review

5/26/2021 12:00:00 AM | Google

★★★★★ Lance is Right

| Read Full Review

5/26/2021 12:00:00 AM | Google

★★★★★ dale Lynn

| Read Full Review

5/23/2021 12:00:00 AM | Google

★★★★★ Dick Barnett

Connor is very attentive to your needs and want. He is very personable and professional. Thank you Connor | Read Full Review

5/18/2021 12:00:00 AM | Google

★★★★★ Kiana Campbell

I went to many dealerships before purchasing my vehicle and they all gave me a hard time but here at Al Serra Nick Hittle was a major help for me. They helped me find the perfect vehicle that matched all of my needs! Highly recommend 11/10. | Read Full Review

5/18/2021 12:00:00 AM | Google

★★★★★ Antonio Davie

I was happy with the services I received while purchasing my new vehicle. The staff made the process painless and timely. I appreciate your professional service and follow up. Thanks. | Read Full Review

5/18/2021 12:00:00 AM | Google

★★★★★ Vicki Nowak Neumann

“ Thank You. Your company and staff provided first rate service to my 2018 Jeep Cherokee. I have been to dealerships in Arizona, Wisconsin and here In Michigan and I have got to tell you that you guys are the best. I could write books on a few of the dealerships and AAA's choice of Mopar sanctioned shops. I was surprised and very hap | Read Full Review

5/17/2021 12:00:00 AM | Google

★★★★★ Daniel Besheers

I have leased several vehicles from Al Serra and have never had a bad experience. David Garr is by far the best salesman from any dealership that I have ever worked with. | Read Full Review

5/12/2021 12:00:00 AM | Google

★★★★★ Erik Corbett

| Read Full Review

5/11/2021 12:00:00 AM | Google

★★★★★ Lina Escamilla

Deon was excellent in the jeep service department. Take your vehicles to him and he’ll get you right! | Read Full Review

5/10/2021 12:00:00 AM | Google

★★★★★ Dalton Light

Trey was great at helping us get the truck we were looking for. Knowledgeable and helpful every step of the way. 10/10 would work with him again and suggest others to do so as well. | Read Full Review

5/8/2021 12:00:00 AM | Google

★★★★★ Dre' Leslie

| Read Full Review

5/7/2021 12:00:00 AM | Google

★★★★★ Marlene Escue

| Read Full Review

5/6/2021 12:00:00 AM | Google

★★★★★ Kimberly Creed

| Read Full Review

5/6/2021 12:00:00 AM | Google

★★★★★ Tim Foster

Howard in the service department has been an amazing help! He is very knowledgeable of the processes and explained everything! Very happy with the service department! | Read Full Review

5/4/2021 12:00:00 AM | Google

★★★★★ Rodney Bieber

| Read Full Review

5/2/2021 12:00:00 AM | Google

★★★★★ Joe Shull

Steve Cranes, my salesperson did an excellent job. Went above and beyond. Very satisfied. | Read Full Review

5/1/2021 12:00:00 AM | Google

★★★★★ Sheree Russ

Connor's communication skills make him an excellent Service Advisor. He kept me up-to-date about the status of my van. He was very friendly and helpful. Getting service on a vehicle can be very stressful, but Connor and your Chrysler service team made it a pleasant experience. You've made me a loyal customer! | Read Full Review

4/30/2021 12:00:00 AM | Google

★★★★★ Taylor Grocholski

David made it so easy to lease my new vehicle! He was professional, quick to answer questions, and made the entire process effortless on my part. I was able to find and pick up a new lease in less than a week. Very happy to have made the switch to the Al Serra family! Thank you, David! | Read Full Review

4/30/2021 12:00:00 AM | Google

★★★★★ Barry Harris

Made a service appointment a week ahead of time. Had the vechicle there at 7:45 am. 5 pm rolls around and they say we didn't get to it? | Read Full Review

4/30/2021 12:00:00 AM | Google

★★★★★ Trevor

Friendly staff, but that's about where it ends. If you come in for service on your vehicle expect to wait days for a tech to even look at it. It is understandable that your car isn't looked at immediately, but 2 or 3 days later? Do you make an appointment at a dentist to check in at the front desk then be told to come back two days | Read Full Review

4/30/2021 12:00:00 AM | Google

★★★★★ Chris Sombody

| Read Full Review

4/29/2021 12:00:00 AM | Google

★★★★★ David Leffel

Excellent overall experience, Greg was great and made things easy and pleasant for us! Did well on our trade in and got a beautiful new Grand Cherokee that we love! Thanks so much, Dave and Linda | Read Full Review

4/29/2021 12:00:00 AM | Google

★★★★★ Andrew Green

| Read Full Review

4/28/2021 12:00:00 AM | Google

★★★★★ Skyler Bray

I just leased a 2021 Ram and this was by far the most hassle free and enjoyable experience I’ve had at a dealership. Matt Smith was an outstanding salesman and I also had the pleasure of speaking with Kyle Fritzsching who was able to help answer some of my questions about my new truck. | Read Full Review

4/28/2021 12:00:00 AM | Google

★★★★★ K. Darlene

Great, Conner was kind and he listen to my concerns and he didn’t try to take advantage of my situation during a pandemic. | Read Full Review

4/28/2021 12:00:00 AM | Google

★★★★★ Pat Carroll

People in the body shop do not know what you're talking about | Read Full Review

4/28/2021 12:00:00 AM | Google

★★★★★ Cathleen Gillespie

We always have a great experience when buying cars from Al Serra. This is our first time buying from the Chrysler Dodge Jeep Ram department and the experience was fantastic. Our sales rep was Legend. He did a great job of answering my questions and helped make my first time purchasing a Jeep a smooth process. He was polite, quick and | Read Full Review

4/27/2021 12:00:00 AM | Google

★★★★★ Lorrie Pascoe

Always fast friendly service with Fred at Al Serra ! | Read Full Review

4/27/2021 12:00:00 AM | Google

★★★★★ Bob Moss

David is an excellent salesman. He proved to be a great listener, made appropriate suggestions when I asked questions, was prompt in replying to phone calls and emails, and made sure all my questions were answered. He was not pushy, and was genuinely concerned with our needs. Once the vehicle was delivered he took plenty of time with | Read Full Review

4/26/2021 12:00:00 AM | Google

★★★★★ David McKean

If you want first class professional service, Steve Carnes is the guy to see. We use him exclusively for any vehicle our family buys or leases. So far, we’ve purchased at least 10 vehicles from him. We definitely keep him busy! | Read Full Review

4/23/2021 12:00:00 AM | Google

★★★★★ Monika Brewington

Cameron was very helpful and explained everything that was going on, he got me the exact vehicle I wanted!!! Before my dad passed he helped him get a Jeep Cherokee as well. Thank you Cameron!! You’re the best!! | Read Full Review

4/23/2021 12:00:00 AM | Google

★★★★★ Macy Lariviere

Trey was super professional and informative through the whole leasing process. He worked with me to get the best deal possible and I’m extremely happy with my new car. I highly recommend him !! | Read Full Review

4/23/2021 12:00:00 AM | Google

★★★★★ Krystal Collins

| Read Full Review

4/23/2021 12:00:00 AM | Google

★★★★★ Mandi spence

| Read Full Review

4/21/2021 12:00:00 AM | Google

★★★★★ brian tallieu

Randy Colick was great with my new 21 Durango!!! | Read Full Review

4/21/2021 12:00:00 AM | Google

★★★★★ Alicia Combs

Buying a new car can be so stressful and give me a stomach ache, but this by far was the best car buying experience I have ever had. Kyle Hammond was knowledgeable of all the paper work and very thorough, he even brought my new Durango to me. I’m so thankful to have been able to get out of my other vehicle and into something with mor | Read Full Review

4/21/2021 12:00:00 AM | Google

★★★★★ Jennifer Wilkins

Randy made the car buying process simple! And worked with us to get us the best deal. Will do business with again in the future! | Read Full Review

4/20/2021 12:00:00 AM | Google

★★★★★ Michael Biro

When I learned that Al Serra CDJR had the exact RAM I had been searching for, I called and asked for a salesperson. I was fortunate to have been connected to David Garr. The RAM was available, my lease trade-in was worth more than the buyout, and - coupled with discounts and rebates - I got exactly what I wanted for an incredible p | Read Full Review

4/20/2021 12:00:00 AM | Google

★★★★★ Maurice Denson

| Read Full Review

4/19/2021 12:00:00 AM | Google

★★★★★ Tracy King

| Read Full Review

4/19/2021 12:00:00 AM | Google

★★★★★ Joel Niedzwiecki

| Read Full Review

4/17/2021 12:00:00 AM | Google

★★★★★ Leslie Lane

Great customer service | Read Full Review

4/16/2021 12:00:00 AM | Google

★★★★★ Shannon Lange

| Read Full Review

4/16/2021 12:00:00 AM | Google

★★★★★ Dan Goodenough

They are great! Considering everything is done remotely now, the whole thing went very smoothly. When I showed up to get the car, it only took 10 minutes and I was out the door. Nick was friendly, professional, and provided me with a great deal. | Read Full Review

4/14/2021 12:00:00 AM | Google

★★★★★ Boyd Smith

Great Experience the whole way through!! Professional stand up guy Kevin Y was great! I never had one problem the whole time AND I purchase my vehicle online. | Read Full Review

4/14/2021 12:00:00 AM | Google

★★★★★ Ryan Crystal

| Read Full Review

4/14/2021 12:00:00 AM | Google

★★★★★ Crystal Huber

| Read Full Review

4/10/2021 12:00:00 AM | Google

★★★★★ Deaundrick Martin

| Read Full Review

4/10/2021 12:00:00 AM | Google

★★★★★ Elaina Martinez

| Read Full Review

4/6/2021 12:00:00 AM | Google

★★★★★ Susan St. Peter

| Read Full Review

4/6/2021 12:00:00 AM | Google

★★★★★ Rebecca Wright

Working on my kids Jeep now | Read Full Review

4/5/2021 12:00:00 AM | Google

★★★★★ Allen Daw

Easy,fair,fast. No one was pushy, they listen to what I need and what I wanted and gave it to me. | Read Full Review

4/1/2021 12:00:00 AM | Google

★★★★★ John Tosto

| Read Full Review

3/31/2021 12:00:00 AM | Google

★★★★★ tom Boyd

| Read Full Review

3/31/2021 12:00:00 AM | Google

★★★★★ Stephanie Ahearn

| Read Full Review

3/31/2021 12:00:00 AM | Google

★★★★★ jason gresock

Great service as always | Read Full Review

3/31/2021 12:00:00 AM | Google

★★★★★ Jeremy Laubon

Best sales team around. Meghann and the team really made us feel at home at the dealership. Would recommend AL Serra to anyone. Extremely satisfied!! | Read Full Review

3/31/2021 12:00:00 AM | Google

★★★★★ Cross-Examining God

| Read Full Review

3/31/2021 12:00:00 AM | Google

★★★★★ Alexander Kruse

| Read Full Review

3/30/2021 12:00:00 AM | Google

★★★★★ Meggan Deshazer

Fred Wallace was excellent! | Read Full Review

3/30/2021 12:00:00 AM | Google

★★★★★ Nancy Rice

Thank you Howard for the great service.. You are a asset to the dealership and take pride in your work...A true professional | Read Full Review

3/30/2021 12:00:00 AM | Google

★★★★★ Demion Darkheart

Very good service. They had the problem fixed quickly, and I was on the road again in no time. | Read Full Review

3/28/2021 12:00:00 AM | Google

★★★★★ Amanda Voss

| Read Full Review

3/28/2021 12:00:00 AM | Google

★★★★★ Kevin Johnson

| Read Full Review

3/26/2021 12:00:00 AM | Google

★★★★★ lary anderson

Best price / Deal around. So we wrote the deal up. Over the phone , picked Vehicle up 2 days later. All paperwork over the phone. For the most part. | Read Full Review

3/25/2021 12:00:00 AM | Google

★★★★★ Michael Zabel

Bought my 4th car from the Al Serra group. They make the process so easy and painless. Just a few calls and i was driving away in my new Jeep. Well done! | Read Full Review

3/25/2021 12:00:00 AM | Google

★★★★★ Grant wheat

| Read Full Review

3/25/2021 12:00:00 AM | Google

★★★★★ Teresa Rodriguez

| Read Full Review

3/23/2021 12:00:00 AM | Google

★★★★★ pkc chiu

David Garr did a terrific job of meeting our needs in leasing the RAM Built to Serve edition we were looking for. Every question was answered, and the lease process went very smoothly. | Read Full Review

3/23/2021 12:00:00 AM | Google

★★★★★ Daniel Adams

The staff is always super friendly at Al Serra. We have purchased multiple vehicles and have never had any concerns. Nick Hittle is a very professional sales associate and we will definitely return for future purchases. | Read Full Review

3/23/2021 12:00:00 AM | Google

★★★★★ irina dvorin

This is my third car from Al Serra, and my second Jeep from Adam! Great experience! | Read Full Review

3/23/2021 12:00:00 AM | Google

★★★★★ tarence lard

They were just very unhelpful | Read Full Review

3/23/2021 12:00:00 AM | Google

★★★★★ Laquietta Tillis

| Read Full Review

3/22/2021 12:00:00 AM | Google

★★★★★ Kimberly Spencer

| Read Full Review

3/21/2021 12:00:00 AM | Google

★★★★★ Nancy

Brad has found the car I've been looking for for the past two leases. He finds me exactly what I'm looking for when other dealers can't. Highly recommend Al Serra! | Read Full Review

3/21/2021 12:00:00 AM | Google

★★★★★ Courteney Mitchell

Had a wonderful experience with Al Serra...Rob Collins was my car dealer and he knew and got me exactly what I was looking for...couldn't be happier with the experience!! | Read Full Review

3/19/2021 12:00:00 AM | Google

★★★★★ SUE MARSHALL

Nick Hittle is a great salesman and is very helpful | Read Full Review

3/18/2021 12:00:00 AM | Google

★★★★★ Steve Carns

| Read Full Review

3/18/2021 12:00:00 AM | Google

★★★★★ Hanna Foster

| Read Full Review

3/18/2021 12:00:00 AM | Google

★★★★★ Christopher Thomas

| Read Full Review

3/18/2021 12:00:00 AM | Google

★★★★★ Mark Wenzel

Had a great experience buying my truck. | Read Full Review

3/17/2021 12:00:00 AM | Google

★★★★★ Jan Kribs

| Read Full Review

3/16/2021 12:00:00 AM | Google

★★★★★ Ray Pellicore

| Read Full Review

3/16/2021 12:00:00 AM | Google

★★★★★ Joseph Low

Fast got in and found a van nice vehicle for the price and friendly service | Read Full Review

3/16/2021 12:00:00 AM | Google

★★★★★ matt misner

| Read Full Review

3/16/2021 12:00:00 AM | Google

★★★★★ Michele Woods

| Read Full Review

3/15/2021 12:00:00 AM | Google

★★★★★ Taylor Anderson

Great dealership. Great prices on vehicles and fair prices on repairs & maintenance. | Read Full Review

3/15/2021 12:00:00 AM | Google

★★★★★ Matthew Sapiano

| Read Full Review

3/15/2021 12:00:00 AM | Google

★★★★★ Jamil Hamadeh

Excellent service. Nick is very professional, and I have been working with him for a while now. We appreciate his patience and support. | Read Full Review

3/15/2021 12:00:00 AM | Google

★★★★★ Matt Ferris

Thanks Steve, I love the Jeep. You made the buying experience simple and seamless. I will Definitely buy my next car from Al Serra. | Read Full Review

3/14/2021 12:00:00 AM | Google

★★★★★ Zach Mancour

| Read Full Review

3/13/2021 12:00:00 AM | Google

★★★★★ Rodney Burris

I have bought two Jeep Grand Cherokees from Steve Carnes @ Al Serra . I can’t say enough good things about the total buying experiences . Steve is awesome to deal with ! I will guarantee your experience will be the same ?? | Read Full Review

3/13/2021 12:00:00 AM | Google

★★★★★ Alaina Strauss

Jennifer is great!! She is so helpful and really wants the best for you. She made everything easy to understand, especially with me being a brand new owner. Everyone there is great in general! | Read Full Review

3/11/2021 12:00:00 AM | Google

★★★★★ James Hart

| Read Full Review

3/10/2021 12:00:00 AM | Google

★★★★★ Shelly Saldana

Kris was great, he was able to help me get a good quality used vehicle quickly, very professional. | Read Full Review

3/10/2021 12:00:00 AM | Google

★★★★★ Val Rice

The car leasing process was smooth, quick, and easy. The dealership has a large inventory | Read Full Review

3/10/2021 12:00:00 AM | Google

★★★★★ Rafael Banda

Dealership has a huge of vehicle to choose from. I was helped be Glen at the front desk originally, which soon after he connected me with Jennifer. She made the whole buying process super convenient. And was available for any questions I had. Would definitely recommend her to anyone looking to purchase a vehicle. | Read Full Review

3/9/2021 12:00:00 AM | Google

★★★★★ Alice Schultenover

Great experience. Got exactly what we wanted. This may be the grandest of our Grand Cherokees. Lots of special add-ons. First Overland we’ve had and it lives up to its name. Chuck | Read Full Review

3/8/2021 12:00:00 AM | Google

★★★★★ Traci Kaiser RDH

Kevin at Al Serra Auto Plaza was so very friendly and helpful with finding our new car! We have bought a few vehicles with him and have always had a great experience! Annie also was a great help! Thank you both for what you do! | Read Full Review

3/6/2021 12:00:00 AM | Google

★★★★★ Allen Daw

| Read Full Review

3/4/2021 12:00:00 AM | Google

★★★★★ S E

Friendly staff and plenty of options. | Read Full Review

3/4/2021 12:00:00 AM | Google

★★★★★ Jeremy Fulghum

| Read Full Review

3/4/2021 12:00:00 AM | Google

★★★★★ Kelly Dowdy

| Read Full Review

3/4/2021 12:00:00 AM | Google

★★★★★ Dana Wood

We have purchased several vehicles from Austin and he makes the car buying experience easy and most of all he is honest and doesn't try to give us the run around in making our car buying decisions. We will definitely purchase our next vehicle from Austin. | Read Full Review

3/3/2021 12:00:00 AM | Google

★★★★★ Karen Lauzon

Working with Deion at Al Serra in Grand Blanc is always a great experience. He is so knowledgeable, friendly and fun. His work is always perfection. | Read Full Review

3/3/2021 12:00:00 AM | Google

★★★★★ callie carmode

| Read Full Review

3/2/2021 12:00:00 AM | Google

★★★★★ deborah bennett

On February 25 Bryan Vandemark at Al Serra became my car guy for life. After a three day ordeal at another dealership, he calmly, kindly, and with extraordinary patience, found my dream car at a dream price. But that wasn’t the extraordinary part. We had purchased a vehicle at another dealership three days previously, one that we w | Read Full Review

3/2/2021 12:00:00 AM | Google

★★★★★ Michael Cashman

Connor Fisher was very professional and knowledgeable of my issue today. He took good care of me and fixed the problem. | Read Full Review

2/28/2021 12:00:00 AM | Google

★★★★★ Donna Smith

I have worked with Erik Faulkner for more than 10 years and I’ve always been pleased with my Chrysler lease deals. I’ve referred family and friends to Erik. He goes extra steps to provide great customer service. He helped me solve an issue with Secretary of State, for which I was very thankful. Customers are treated well. ???? | Read Full Review

2/27/2021 12:00:00 AM | Google

★★★★★ Jeff Burden

Deon is a consummate professional, persistently delivering supreme customer service, ensuring ongoing maintenance standards. He clearly realizes the importance of his duties, detailing each requirement for my vehicle's long-term sustentation. He's an indefinite Al Serra team mainstay. | Read Full Review

2/27/2021 12:00:00 AM | Google

★★★★★ Twana Love

Megan snow was awesome at helping me find the jeep I wanted.... | Read Full Review

2/27/2021 12:00:00 AM | Google

★★★★★ Luke Boone

| Read Full Review

2/27/2021 12:00:00 AM | Google

★★★★★ Lori Arnold

I purchased a Jeep Grand Cherokee this week at Al Serra. I had a great experience with everything from seeing the car online to having my salesperson work with me. David was my salesperson and he was fantastic to work with. Very accommodating to my schedule and very knowledgeable about the Jeep. We have purchased both new and used c | Read Full Review

2/26/2021 12:00:00 AM | Google

★★★★★ Kyle McGinnis

| Read Full Review

2/25/2021 12:00:00 AM | Google

★★★★★ Jill Pearce

| Read Full Review

2/22/2021 12:00:00 AM | Google

★★★★★ David Brasher

| Read Full Review

2/21/2021 12:00:00 AM | Google

★★★★★ Jordan Nickels

Had such a smooth and good experience here! Legend was the best! I definitely recommend him. Loving my new ride! | Read Full Review

2/19/2021 12:00:00 AM | Google

★★★★★ Mamie Mitchner

| Read Full Review

2/19/2021 12:00:00 AM | Google

★★★★★ Chris Turner

While I love looking at cars, I hate the car buying process. Too often I've dealt with dishonest, pushy sales teams that only serve to make me detest the process even more. Darrel (Salesperson) and Nate (Sales Manager) were the exact opposite. Gave me a fair deal on my trade in. Knew their products. Provided ample opportunity for me | Read Full Review

2/18/2021 12:00:00 AM | Google

★★★★★ Copper Penny Photography

Many vehicles to choose from so you don't feel limited. You can see the inventory online too. Best salespeople to work with and they will always take good care to make sure your happy even after the deal. Love this place! Ask for John or Ben Peera- Very knowledgeable and great guys. | Read Full Review

2/17/2021 12:00:00 AM | Google

★★★★★ Diana Allard

| Read Full Review

2/17/2021 12:00:00 AM | Google

★★★★★ Barry Dues

Very satisfied with the level of service we received and the vehicle buying process was painless and we were able to take the vehicle home that day. Will most definitely do business with them again! | Read Full Review

2/17/2021 12:00:00 AM | Google

★★★★★ Travis Striber

Great selection of vehicles. Prompt, professional service that far outperforms other local dealerships. Chris went above and beyond to make the buying experience easy and stress free. He knew what he was talking about, gave us the good AND the bad so that we could make an informed decision, and made us feel comfortable with our selec | Read Full Review

2/17/2021 12:00:00 AM | Google

★★★★★ Joanne Adams

Love Al Serra and especially love that I had many different options to choose from with all the brands and the ability for one stop shopping. Doug Nolan was a great salesman, he was patient, listened to what I wanted and was able to get me what I was looking for (and more) in the range I was wanting to stay in. Doug was professiona | Read Full Review

2/16/2021 12:00:00 AM | Google

★★★★★ Kelly Savage

| Read Full Review

2/15/2021 12:00:00 AM | Google

★★★★★ Jacquetta Thomas

| Read Full Review

2/14/2021 12:00:00 AM | Google

★★★★★ Ryon Honea

Trey Edwards in Dodge was my salesman! Great guy and very professional. I would recommend Trey to everyone. He made sure to get me the best price for my trade in as well as the new truck I purchased! I wanna say thank you Trey you were tremendous and me and my family will be back. | Read Full Review

2/13/2021 12:00:00 AM | Google

★★★★★ Stacy Steffey

Leased my 2021 Jeep Wrangler from David. He was wonderful, took care of every detail. He made leasing a new vehicle so easy! Thanks David | Read Full Review

2/13/2021 12:00:00 AM | Google

★★★★★ Donald Sides

| Read Full Review

2/13/2021 12:00:00 AM | Google

★★★★★ Jeff A

Professional and educated! Usually I have a difficult time dealing with salesman/women who have no clue about the products they are selling. The salesman and manager knew the product and how special it was i inquired about. I tried my best to seek the right person for a test drive however out of concern for potential buyers I was sho | Read Full Review

2/13/2021 12:00:00 AM | Google

★★★★★ Lou Fecher

Thank you to Deon, Greg and all the employees at Al Serra Chrysler Dodge Jeep Ram Service! They are the BEST! | Read Full Review

2/13/2021 12:00:00 AM | Google

★★★★★ timothy farah

Fred did a great job diagnosing the issue with my windshield wipers. After being told to bring the truck in so they could take things apart to look for the problem.....Fred, with his experience, thought it might just be an issue with a setting....and it was! I was very relieved that the whole dash wasn't taken apart for nothing! Grea | Read Full Review

2/10/2021 12:00:00 AM | Google

★★★★★ Lei Davie

I had a wonderful experience when I purchased my new Jeep. My sales person Randy was attentive and answered my questions. I would purchase another vehicle through him again. He gave me great service. | Read Full Review

2/10/2021 12:00:00 AM | Google

★★★★★ Douglas Gibson

| Read Full Review

2/10/2021 12:00:00 AM | Google

★★★★★ Conner Cupp

| Read Full Review

2/10/2021 12:00:00 AM | Google

★★★★★ Samantha DeKalita

Just recently purchased a vehicle at Al Serrano Grand Blanco. Staff was very friendly and helpful, my salesman was great, very helpful, and straight to the point. | Read Full Review

2/10/2021 12:00:00 AM | Google

★★★★★ Pat Dildine

| Read Full Review

2/8/2021 12:00:00 AM | Google

★★★★★ Gregory Belik 123

The service writer Greg at Al Serra Chrysler did a great job, he handled the issue with the utter most Professionalism ! Thank You | Read Full Review

2/8/2021 12:00:00 AM | Google

★★★★★ Amanda Cohoon

| Read Full Review

2/6/2021 12:00:00 AM | Google

★★★★★ Miley Allen

Exclant experience great people very helpful I love my Yellow Jeep Renegade yes I would ?? recommend Al Serra to anyone ?? ??? Thank you Miley ?? Allen | Read Full Review

2/5/2021 12:00:00 AM | Google

★★★★★ Rodney Burris

| Read Full Review

2/5/2021 12:00:00 AM | Google

★★★★★ Dennis Spence

| Read Full Review

2/5/2021 12:00:00 AM | Google

★★★★★ Amy Cojei

| Read Full Review

2/5/2021 12:00:00 AM | Google

★★★★★ Seventies Babe70

I'm glad I made the decision to have my car repaired here. The service was impeccable and priced competive. Thank you Al Serra's service center! | Read Full Review

2/5/2021 12:00:00 AM | Google

★★★★★ Lon Hopkins

| Read Full Review

2/1/2021 12:00:00 AM | Google

★★★★★ Kimberly Jannuzzi

| Read Full Review

2/1/2021 12:00:00 AM | Google

★★★★★ Latrice Underwood

Service was great and done in a timely manner. | Read Full Review

2/1/2021 12:00:00 AM | Google

★★★★★ Jason Swinger

Fast, caring and knowledgeable | Read Full Review

2/1/2021 12:00:00 AM | Google

★★★★★ Jake Marsh

| Read Full Review

1/30/2021 12:00:00 AM | Google

★★★★★ Matt H

My sale rep. was Darrel C. Very friendly, knowledgeable, and just a all around pleasure to work with while leading my vehicle. I had some good dealers and bad dealers in the past from different dealerships. Hands down Darrel has been the best sales person I have ever dealt with. Our van lease is almost up we will be back to see Darre | Read Full Review

1/30/2021 12:00:00 AM | Google

★★★★★ Alice Schultenover

| Read Full Review

1/30/2021 12:00:00 AM | Google

★★★★★ Brandon Apel

| Read Full Review

1/30/2021 12:00:00 AM | Google

★★★★★ Randall Lewis

We've been leasing and/or buying vehicles with Adam now for several years. We wouldn't dream of going to anyone else! He always goes above and beyond for our family. Cars for myself, my wife and my children: all makes and models and follows through on what are needs and desires are in vehicles. Quite simply, he is the best! | Read Full Review

1/28/2021 12:00:00 AM | Google

★★★★★ Phillip Welch

I needed to downsize from my truck to something a little more economical. Tom Muldoon was super helpful, as he has always been! Al Serra always does right by me! | Read Full Review

1/28/2021 12:00:00 AM | Google

★★★★★ Bayleigh Nicole

| Read Full Review

1/28/2021 12:00:00 AM | Google

★★★★★ Green House

Wow what a great shopping experience , Brent and the team really made the whole shopping experience easier than I expected Professional and the best price I could find in the US Thank you guys will definitely recommend | Read Full Review

1/28/2021 12:00:00 AM | Google

★★★★★ Chris Sear

| Read Full Review

1/26/2021 12:00:00 AM | Google

★★★★★ Eric Gerholz

| Read Full Review

1/25/2021 12:00:00 AM | Google

★★★★★ Tony Parker

If you need a car or truck get to Al Serra in Grand Blanc. See Steve Carnes he is the best and easy to talk to. | Read Full Review

1/23/2021 12:00:00 AM | Google

★★★★★ Denise Dumoulin

Great service! | Read Full Review

1/22/2021 12:00:00 AM | Google

★★★★★ John Sullivan

Excellent - Great continued follow-up on my company lease purchase - New to the process and Steve did an excellent job of keeping me posted through-out the entire process - was smooth and painless - Much appreciated ! | Read Full Review

1/22/2021 12:00:00 AM | Google

★★★★★ Jennifer Rimer

I Have bought vehicles here for the past 15 years! Reliable, honest and respectful dealership! Their staff is fantastic, professional and courteous! Wouldn’t go anywhere else! | Read Full Review

1/22/2021 12:00:00 AM | Google

★★★★★ Trevor Kerr

As a first time car buyer, Trey broke it down for me step by step and made the process a breeze | Read Full Review

1/21/2021 12:00:00 AM | Google

★★★★★ Matthew Okkerse

| Read Full Review

1/21/2021 12:00:00 AM | Google

★★★★★ Josh Lake

| Read Full Review

1/21/2021 12:00:00 AM | Google

★★★★★ Bryan Thompson

Dropped out Jeep off for Service with a appointment on a Saturday morning and the Jeep has sat in the parking lot for 3 days and still not in the shop for repair!! Not too happy with the turn around and wish we would have been told that it was going to take 3 or more days for service or even a diagnostic. We have bought multiple vehi | Read Full Review

1/21/2021 12:00:00 AM | Google

★★★★★ Michael Hayden

| Read Full Review

1/18/2021 12:00:00 AM | Google

★★★★★ Rick

This was my second used vehicle purchase from Al Serra. It's an hour drive for me, but worth it on money saved from their lower prices. Also their attention to detail. | Read Full Review

1/18/2021 12:00:00 AM | Google

★★★★★ Greg & Kelsey Thurk

I had a very specific look and features I wanted for my Jeep Wrangler. Randy Collick and the team at Al Serra helped me locate and sort through the options and order exactly what I wanted. | Read Full Review

1/17/2021 12:00:00 AM | Google

★★★★★ Burnskull

Jared was an extreme pleasure to deal with during these confusing times. I told him what I was looking for, and he delivered exactly what I wanted. Pricing was right where I wanted it to be as well. I would highly recommend Al Serra to anyone looking for a new car. | Read Full Review

1/15/2021 12:00:00 AM | Google

★★★★★ Thomas Nellis

Great staff. Very nice facility. | Read Full Review

1/15/2021 12:00:00 AM | Google

★★★★★ Cord Johnson

Always happy with buying vehicles at this dealership! highly recommend Cal Sesock as he will work had to get you what you ask for! | Read Full Review

1/15/2021 12:00:00 AM | Google

★★★★★ Barbara Taylor

| Read Full Review

1/12/2021 12:00:00 AM | Google

★★★★★ Stan Richards

Great experience | Read Full Review

1/11/2021 12:00:00 AM | Google

★★★★★ Jason Conley

We bought 2 vehicles from Trey, he is a great no pressure salesman and I highly recommend you go see him. They worked with us to get where we needed to be. | Read Full Review

1/10/2021 12:00:00 AM | Google

★★★★★ CJ Todd

2020 - 4 stars ( small loaner//6'6 350, I was told only equinox ortraxx, although 2021's) 2020 5 stars-initially 'concerned' , But ultimately satisfied. I'm sure if my comments were red previous to me picking up my vehicle, but when I came back it seemed like the attitude atmosphere was different. This did happen after the Washing | Read Full Review

1/10/2021 12:00:00 AM | Google

★★★★★ Jeane Fulcher

| Read Full Review

1/8/2021 12:00:00 AM | Google

★★★★★ IAFF 5023

| Read Full Review

1/8/2021 12:00:00 AM | Google

★★★★★ Joe Kilgore

| Read Full Review

1/6/2021 12:00:00 AM | Google

★★★★★ Corey Tate

| Read Full Review

1/6/2021 12:00:00 AM | Google

★★★★★ christina mac

Adam G. was great helping me find a new car at a fair price!!! Definitely recommend. | Read Full Review

1/5/2021 12:00:00 AM | Google

★★★★★ Edward Vernier

Greg Sunman CDJR SERVICE ADVISOR at Al Serra Chrysler Dodge Jeep Ram is one of the best service advisors and cares about making sure it's done right and the customer is happy. | Read Full Review

1/5/2021 12:00:00 AM | Google

★★★★★ Nikki Hanna

| Read Full Review

1/3/2021 12:00:00 AM | Google

★★★★★ Kirsten Kilgore

| Read Full Review

1/2/2021 12:00:00 AM | Google

★★★★★ Marty Lorenz

| Read Full Review

1/2/2021 12:00:00 AM | Google

★★★★★ LORI MAYER

| Read Full Review

1/2/2021 12:00:00 AM | Google

★★★★★ Lynn Bryant

| Read Full Review

1/2/2021 12:00:00 AM | Google

★★★★★ Lrak Snave

| Read Full Review

1/2/2021 12:00:00 AM | Google

★★★★★ Sam Mcgaughy Jr

| Read Full Review

1/2/2021 12:00:00 AM | Google

★★★★★ Robert Aldridge

| Read Full Review

1/2/2021 12:00:00 AM | Google

★★★★★ Louise Bombyk

| Read Full Review

12/31/2020 12:00:00 AM | Google

★★★★★ michael oliver

Kyle Hammond and Phil Rosser were a tremendous help to my wife and I. We turned in our Jeep lease, looked at a newer Jeep, and a Durango. We looked at a new 2021 Dodge Ram 1500 Midnight edition Crew cab. And decided this was the right vehicle for us.(This truck is for my wife). She wanted another 4 wheel drive, and the Ram was load | Read Full Review

12/31/2020 12:00:00 AM | Google

★★★★★ Vanessa Griggs

| Read Full Review

12/31/2020 12:00:00 AM | Google

★★★★★ Tim HermN

| Read Full Review

12/31/2020 12:00:00 AM | Google

★★★★★ Patricia

This was the most fun I’ve ever had when leasing a vehicle! Meghann made the whole experience a delight. She was fast, efficient and knowledgeable. I just leased another vehicle from Meghann at Al Serra. She has to be the best salesperson with whom I’ve ever done business! She, yet again, gave me the best price and did so quickl | Read Full Review

12/31/2020 12:00:00 AM | Google

★★★★★ CJ Todd

2020 - 4 stars ( small loaner//6'6 350, I was told only equinox ortraxx, although 2021's) 2019 - 5 Stars | Read Full Review

12/31/2020 12:00:00 AM | Google

★★★★★ Robert Schramm

| Read Full Review