About LaFontaine Chrysler Dodge Jeep Ram of Fenton
LaFontaine Chrysler Dodge Jeep Ram of Fenton is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- Certified Technicians
- Free Estimates
Call (810) 936-0111 today to schedule your next appointment.
Our technicians at LaFontaine Chrysler Dodge Jeep Ram of Fenton are ready to help you!LaFontaine Chrysler Dodge Jeep Ram of Fenton is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call LaFontaine Chrysler Dodge Jeep Ram of Fenton today at (810) 936-0111 to learn more
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★★★★★ Shan BuckleyI haven’t had good luck with this service department AT ALL!! From lack of communication surrounding my repairs, to an utter lack of preparedness, keeping my car for weeks at a time (43 days total), to what my family calls warranty abuse, this is clearly not the place for me ?? All I got was a catalytic converter, a couple sensors and | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ Annette SEverything was handled in a very professional and friendly manner. This was my first experience purchasing a car from a dealership so I was initially worried however Greg made sure everything was in order, going above and beyond what I had expected from a dealership. | Read Full Review4/19/2024 12:00:00 AM | Google
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★★★★★ Tracy ThompsonKelsey made my new car experience so easy! Definitely will go here when the lease in my new Jeep finished ???? | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ ryan mannellaEric Ciesielski always does the best job to make sure every purchase goes smooth with no issues. | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Thomas DziurmanNo better combo than John P. and LaFontaine Fenton. They're easy to work with, understanding, and professional. You will not find a better car buying/leasing option anywhere. | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Eric HorkeyJohn Watkins made buying our used car so easy. Everything was seamless and the whole team was great to work with ! | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Rebecca ShepherdJohn was very accommodating and attentive to my needs and went above and beyond to help me in the purchase of my new jeep! Thanks John! | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ TheCountryGirl19They were absolutely amazing. Super attentive and easy to communicate with. | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Dave Kelly10 out of 10. Great sales, service and finance teams! | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Greg ParkerVehicle was as advertised. Very good condition. Very good price point. Called ahead and met with Greg Serges. He was personable, competent, and articulate. Danielle was great as well. My time at the dealership was pleasant and the process was efficient and painless. Zero complaints. | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Bryan ArroyoIf I could give ZERO stars, I would. I made an appointment for 7:30am on Tuesday and dropped my truck off Monday at 5p. I was checked in and told service what was wrong. I received no call Tuesday, no call Wednesday, I finally called to check on my truck. It had not even been taken into a bay yet on Thursday to be checked. TWO DAY | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Jessica ButtermoreSandy in service was excellent! | Read Full Review4/15/2024 12:00:00 AM | Google
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★★★★★ Kevin CouturierAvoid this dealership at all costs! After being called personally by the GM that they would be willing to work with me to resolve the situation, for two weeks now I have been ghosted by the GM as well as employees. Don’t do business with these crooks. You would expect buying a car form a dealership issues would not arise after one mo | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ Mike JacksonGreg was very helpful and provided excellent customer service | Read Full Review4/7/2024 12:00:00 AM | Google
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★★★★★ Robert MarzulloThey sold me a truck that passed their inspections and had low miles but proceeded to break down. They knew it has a bad exhaust and other issues and sold it to me anyways. I won’t be buying another vehicle from this company. | Read Full Review4/7/2024 12:00:00 AM | Google
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★★★★★ AimeeIt took 7 weeks to get a check for the car I sold to LaFontaine. I was without a car and without a down payment for my next vehicle for SEVEN weeks. They also made it clear there was no incentive to buy my next car from them. My salesman lied to me about checking the status of my title. First it was going be delivered electronically | Read Full Review4/7/2024 12:00:00 AM | Google
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★★★★★ Scott RootWas very happy with service very professional will keep using them | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ Eric GasperMy salesman (Greg S) was easy to work with and made the process smooth. The finance team was great and the follow up was perfect. They made this process easy and I would recommend to anyone. | Read Full Review4/4/2024 12:00:00 AM | Google
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★★★★★ Jessica LawOriginally was a 5 star experience. I bought my jeep a year and a half ago and had a great experience with someone who isn’t there anymore. I’ve had to bring my car in several times for service and it’s always pretty wild. | Read Full Review4/4/2024 12:00:00 AM | Google
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★★★★★ BriaOn Monday Willingly gave back my vehicle completely apart and not put back together, then came back Thursday morning and was able to retrieve my vehicle only to have it not wanting to shut off at all, dealership tried to charge me 6k in repair and tried to charge me to relook at my vehicle and tried to give me a run around. Sold me a | Read Full Review4/4/2024 12:00:00 AM | Google
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★★★★★ Becky DikosLa Fontaine was more than accommodating! Sandy made sure I was well taken care of, and got my Durango in and out for service in a very timely manner. I was even given a rental for the time being, and that was a tremendous help! I hope I don’t have to visit anytime soon, but I know they’ll take good care of me if needed! | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ Steve BrinkerWhen you enter the service area the area is clean and welcoming. The entire service staff is friendly and easy to work with. | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ Susan SheesleySandra Light met me at my car for my service appointment this week… she was very thorough and informative, great service. Thank you! | Read Full Review4/1/2024 12:00:00 AM | Google
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★★★★★ randy yerebeckYou treated me with respect, you weren’t pushy. Polite | Read Full Review4/1/2024 12:00:00 AM | Google
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★★★★★ Brandon HordWell I bought a vehicle from them in October or so and the sell man told us we get two free oil changes went in for the first one with no problems got the first free like they said. But then the second one didn’t go as well, they changed me for the oil change like $80 and said that it was over the mileage for the second free one! How | Read Full Review4/1/2024 12:00:00 AM | Google
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★★★★★ Kevin CouturierAvoid this dealership at all costs! I purchased a car from LaFontaine about a month ago and it turned out to be an absolute nightmare. Within just a month of driving it, the transmission completely gave out, leaving me stranded and facing hefty repair bills. When I drove the car off the lot it ran great and up until the transmission | Read Full Review4/1/2024 12:00:00 AM | Google
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★★★★★ Rob BruceGreat buying experience, would highly recommend | Read Full Review3/31/2024 12:00:00 AM | Google
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★★★★★ Peter ArmbrusterI would give less then one star if possible. We made an appointment to have our daughters Jeep serviced while she was on vacation and several weeks in advance. Prior to the appointment we called the service department just to verify that the vehicle would be looked at on the day of our appointment to which we were told yes. When w | Read Full Review3/31/2024 12:00:00 AM | Google
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★★★★★ Mark RihaGreat place to get a new ride everyone there was so friendly had great experience leasing a new Grand Cherokee awesome car | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ Meghan CadareanEasy to contact. Nice to work with. Friendly. Fast and efficent. Made it easy | Read Full Review3/27/2024 12:00:00 AM | Google
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★★★★★ Danielle PattonSandy is one of the main reasons why I come to your dealership for my oil changes ….Sandy and her team treat everyone with kindness and excellent customer service. | Read Full Review3/26/2024 12:00:00 AM | Google
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★★★★★ faithlyn HambyKelsey is a 10/10! She helped me get out of a stressful situation and helped me find a brand new 2024 Jeep to comfort me ease while on on the winter roads! The service from her then to the repair shop is awesome! They are top notch! | Read Full Review3/25/2024 12:00:00 AM | Google
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★★★★★ Kristy LaforestWent in for an oil change and I was going to walk over to the TJ Max and they offered to drop me off and when my vehicle was done they called me and offered to pick me back up. Great customer service | Read Full Review3/25/2024 12:00:00 AM | Google
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★★★★★ Country RoadsKelsey Schultz went above and beyond in helping us with buying our new jeep. Highly recommend calling her for the purchase of your next new vehicle. Thanks again Kelsey!! | Read Full Review3/25/2024 12:00:00 AM | Google
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★★★★★ Stephanie AllenIt was a great process. Everything went smooth. Great experience. Thank you, Jim. | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ Amanda ShangoEric was absolutely awesome and I would 1000% recommend him for an amazing car buying/leasing experience!!! He was fun, very down to earth and very easy to deal with!! 10/0, HIGHLY recommend!!!! | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ Mike HHey I have to hand it to Jake in the service department. Great job keeping in touch with me and making sure everything was done accordingly. Guy took responsibility and took hold of the service on my truck and it was done in record time. Great communications the guy cares. Ty | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ Brenda dockEverything,very friendly and fast.. made everything very easy | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ JORDAN SNYDERPer usual the team at CDJR Silver Parkway got me in when I needed to get in and took care of everything I needed. | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ Brad KochI've never had much luck with service there. This time it cost me $800 for six spark plugs. Can't seem to get an answer from anybody why I didn't get more to my tune up. The tune-up didn't fix the problem so by the time I got home my engine light was on again. Of course they said that even though it was throwing the same codes someth | Read Full Review3/20/2024 12:00:00 AM | Google
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★★★★★ Dennis PillowHey Brian. No response huh. You service is the worst. | Read Full Review3/19/2024 12:00:00 AM | Google
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★★★★★ Steve JusticeJohn is Very friendly did everything he said he would do . We looked at other dealers come back to LaFontaine because we liked John. Also your manager Mike good guy thank you all. | Read Full Review3/17/2024 12:00:00 AM | Google
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★★★★★ Karen WakefieldSandy is Great, it was a normal maintenance appt. but she brought a recall to my attention and managed getting it all completed in a reasonable time frame. Well done! | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Ray DockGreat attitudes makes for a wonderful experience | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Morgan FullerDana is the best!! She makes you feel like family and our car buying experience was so easy and quick she made our time crunch which was less than 24 hours. Thank you Dana so much and for appreciating the small details like the bow:) | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Fred J. BealWe purchased a new RAM truck pre-outfitted with a snow plow in December, which overheated on the ride to our shop. Assistance with getting this resolved has been abysmal with constant shuffling of blame and dozens of unreturned phone calls. Thanks for the return note suggesting your interest in resolving our concerns, BUT is it inte | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ ChunkExcellent costumer service and explained things very well | Read Full Review3/9/2024 12:00:00 AM | Google
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★★★★★ Tammy SackUPDATE: LaFontaine Service was so good that I knew when I was ready for a new car I was going to start my search with them. Dana Crane went above and beyond to help me find the car I was looking for at a fair price and even went with me to my home to sign when the internet was down. Her professionalism and integrity assured me I wa | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ Johnathon Ponce5 Stars - Review 2022: Had an awesome experience getting an oil change on my Grand Cherokee. 1 Star Edit 2023: Initially, I had a positive experience at the service center, which encouraged me to bring in my Fiat Abarth and later my '22 Durango for maintenance. Unfortunately, my satisfaction took a hit during a recent visit. A lug n | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ Dennis PillowEdit again. Once you lease or buy. They are done with you. Bad example for dodge. Brian service manager leave a message. No return. Done with these people | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ Angel ElicerioGreat service and recommendations for current condition on the breaks and filters. Ms. Julie Dando was amazing and very professional. Definitely will go to her for my next visit. | Read Full Review3/6/2024 12:00:00 AM | Google
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★★★★★ Heather (Shove1hg)I had a wonderful experience working with LaFontaine for the first time recently getting my new lease. Jeremy, my sales consultant, was very flexible, accommodating and timely with the whole process. The cherry on top was having the car delivered right to my doorstep. The dealership was quite a drive from my home, so not having to ma | Read Full Review3/6/2024 12:00:00 AM | Google
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★★★★★ Dennis PillowService department never answer's phone. Bought 22 ram. Tail light out. They acted like I wanted them to change motor not a 2 minute bulb change. Even hung up on me. | Read Full Review3/6/2024 12:00:00 AM | Google
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★★★★★ Suzanne CostaOur salesman AJ is excellent. His attention to detail, customer service and he is able to get you what you want, in the price range you want. From first conversation through out. | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Tamara WalderzakKelsey “the local car gal” is an absolute pleasure to deal with. She answered my question and provided options when needed. The process was so easy. She delivered my car to me!!! Lafontaine is my new go to when buying and leasing vehicles!! | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Cheryl PinayaCan’t say enough good things about this place. Jeremy is the best! I won’t go anywhere else to get my vehicles..stress free! | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Blake CrawfordIf you want fast service use Julie! | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Nichol StanleyGood experience with all of the staff. My only complaint is the price. I was told one price and charged another price. | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ amy deckerOnly getting a one star because the people were nice. My Ram 2500 was losing charge and had an electrical draw as I had already replaced both batteries and tested the alternator. I took it to Lafontaine fenton January 14. I received a call that week that they were behind (which post covid I understand staffing issues). I told them | Read Full Review3/1/2024 12:00:00 AM | Google
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★★★★★ Lori WoodI have been a customer of Jeremy’s for over 10 years. He has made the leasing of all my vehicles a stress free and easy process ~ to the point that I completely trust him with the vehicle he recommends on leasing. This time around Jeremy made sure I had an opportunity to drive the vehicle, so much so that he had the vehicle deliv | Read Full Review2/28/2024 12:00:00 AM | Google
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★★★★★ John NathanThe team fixed the problem - thank you! Only feedback, I had to call the get status on repairs. I was looking for a call from them when they finished. | Read Full Review2/25/2024 12:00:00 AM | Google
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★★★★★ Kyle BazzyGreat service - repeat customer, always a pleasure | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Demetra MariottEasiest and fastest experience I’ve had, all while working from home. Jenelle and Grace made the experience of getting a new car quick and painless. They sent all of the paperwork electronically, walked me through the process, found me the best option for a loan that fits my budget, and then had the car ready for pick up first thing | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ Thad Dahl (Jude)I bought a Chrysler Pacifica PHEV from here a little over 2 years ago (salesperson Kyle Lambing). It was a good experience, Kyle was not pushy at all, and even though late 2021 was a difficult time to buy a vehicle (chip shortage) he remained in contact about updates during the wait period. They also didn't try to take advantage of t | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ Dan HendersonI wish I could give more stars, and that is all a result of their Sales Manager Gary Cooper. He is the personification of customer service. Not only has Gary gone above and beyond for us during the purchasing process, his follow up and commitment to our positive experience after the sale has been second to none. We are enjoying our | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ Donna WittEveryone was very friendly and made the experience seamless. Wayne Johnson was fantastic! | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ Tina CarterGreat service, friendly employees! | Read Full Review2/20/2024 12:00:00 AM | Google
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★★★★★ Di LuftThey got me right in, checking I. Was quick. Changed my oil, rotated my tires, and even washed my vehicle. Super quick. | Read Full Review2/20/2024 12:00:00 AM | Google
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★★★★★ Joshua BachaZach in service was very prompt and helpful during my service visit at LaFontaine in Fenton. I had my Jeep being dropped off just before the end of the service day. Zach was able to get me in and out and even stayed after to see the process through. Him and the service department went above and beyond! Thank you LaFontaine! | Read Full Review2/18/2024 12:00:00 AM | Google
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★★★★★ William DebartoloMe and my family of 6 were headed down to Florida for 10 days, when suddenly our mini van broke down just down the road from LaFontaine. After arriving i was met by service writer Sandra, who was very polite and super helpful and understanding of our situation and urgency. After discussing what may be wrong with the van, we started w | Read Full Review2/15/2024 12:00:00 AM | Google
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★★★★★ Robert HarwoodSalesman Barney went above and beyond to find us the car we wanted. He also edict us on the vast differences between leasing and buying. | Read Full Review2/15/2024 12:00:00 AM | Google
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★★★★★ Gabby TaylorFantastic dealership! Julie and Patrick are absolutely awesome! Best Stellantis dealership in the greater Flint area! | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ Sammy MasonOur experience @ LaFontaine is always great. The workers are very personable and informative. Go LaFontaine!!! | Read Full Review2/12/2024 12:00:00 AM | Google
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★★★★★ Richard GrosinskyI bought a 2014 Dodge Ram 1500 3.0L Eco-Diesel, Memorial Day weekend 2021. It’s been a troubled machine since I bought it. Three weeks after purchasing it they suddenly discover that the DPF filter is rusted out inside and has to be replaced. $10,000.00 to replace. I was considering canceling the deal and walking away through my | Read Full Review2/9/2024 12:00:00 AM | Google
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★★★★★ jamie bothwellWe have had the WORST experience with Zack and taking care of our Charger. The worst part of it is TERRIBLE communication. He told my wife all these things about our car, the warranty coverage situation, and that someone would call me. Crickets for days. Terrible! Still trying to get ahold of him. | Read Full Review2/9/2024 12:00:00 AM | Google
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★★★★★ Truck 116DO NOT TAKE YOU JEEP HERE FOR SERVICE!!! Had my wife’s jeep over 2 months!! The last 3 weeks waiting on bolts their tech said they could purchase at the hardware store!!! Called and said it was ready… went to pick up the battery was dead!!!! (We paid for a new battery to be installed as part of the repairs!) Finally got it after ano | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ colin.toberBuying process was pleasant and simple. No pushy sales guys. They were willing to help where ever and when ever they could. | Read Full Review2/7/2024 12:00:00 AM | DealerRater
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★★★★★ Marie BrooksI had a great experience working with everyone at LaFontaine they were all amazing. John Watkins was absolutely fantastic in helping me I believe he will go above and beyond for his customers. | Read Full Review2/6/2024 12:00:00 AM | Google
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★★★★★ Kraig EndersSandra and the service team did a great job at diagnosing and servicing my vehicle. Very professional and attentive to timelines for the completion of service to my vehicle. | Read Full Review2/5/2024 12:00:00 AM | Google
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★★★★★ Kyle YaklinI had a great experience working with John Watkins. He was straight to the point and I didn’t feel jerked around. He is also knowledgeable and responsive. John was able to answer all of my questions confidently, making the process very easy. | Read Full Review2/5/2024 12:00:00 AM | Google
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★★★★★ Paul PortreyJohn did an amazing job! It was so smooth and easy. He was an exemplary gentleman,followed up with care and made the transaction seamless! Great conversationalist. I couldn't be happier with my purchase! | Read Full Review2/5/2024 12:00:00 AM | Google
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★★★★★ Craig BlayWhole process was easy. Great team work. From salesman to drop off driver. I will spread the word ???? | Read Full Review2/5/2024 12:00:00 AM | Google
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★★★★★ Richard StrongMy first time at any Chrysler dealership, my experience was wonderful, they went out of there way to make sure I got the best deal for what I was looking for. I come from a GM family and this my first Jeep and I absolutely love it, I’m hooked, I’ll be a Jeep guy from now on. LaFontaine was completely satisfying, friendly, honest and | Read Full Review2/5/2024 12:00:00 AM | Google
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★★★★★ Doug HuntChris and Emily were informative and helpful. Even during such a difficult time they were willing to go Above and beyond to assist me with the repairs to my truck. The quality of work was top level. Thank you!!! | Read Full Review2/4/2024 12:00:00 AM | Google
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★★★★★ Heather DavidBill was a great salesman. He made the deal happen quickly. | Read Full Review2/4/2024 12:00:00 AM | Google
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★★★★★ Delaney Van LeuvenKurt is amazing! I came in on a Thursday and was picking up my new car on Friday! He’s very friendly and his process is seamless! Thank you Kurt!!! | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Linda SzapaI recently had my Pacifica radio replaced. Had to wait but realized the lack of replacement parts. So Sandy and Julie did a great installation and follow up on this radio installation. | Read Full Review2/1/2024 12:00:00 AM | Google
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★★★★★ Jay LaBelleThe service department is amazing. Julie and the crew really went above and beyond! | Read Full Review2/1/2024 12:00:00 AM | Google
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★★★★★ Alex BroadworthIve bought 4 cars from Lafontaine now and every time has been extremely easy and fun. Kurt Chapelle and Mike Bair are the best to work with!! | Read Full Review2/1/2024 12:00:00 AM | Google
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★★★★★ Scott HebdaSandy is a great representation of the company. She’s attentive and keeps me informed on the status of my repairs. | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Russell UttAfter checking in my 2018 Ram tr. with many problems Sandy Light check with my extended warranty and was able to get everything covered and saved me over $6,000. dollars. She was great and kept me informed of progress, although it over a week for parts I'm happy. Thanks Sandy | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Becky JamiesonThe communication with the service department was horrible, they had my vehicle for 7 1/2 weeks. Every time I talked to someone and told them nobody was getting back to me, they would say, I’ll call you back but no phone calls back. I hope I never have to use them again! | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Abbey BakerI loved that we fealt welcomed. Loved that you were able to help negotiate a budget for me. | Read Full Review1/27/2024 12:00:00 AM | Google
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★★★★★ Darlene TurnerMy car started having problems starting without a jump about two weeks before Christmas. I had the battery checked and was told it was good. I called to get service and was told there was a 15 day wait to get a rental. The day before my car was due in I was at a red light and it just died jumping it wouldn't even work .It was towed | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ Robert WardExcellent!!! My salesman John Watkins was great. Had the truck pulled up ready for the test drive. Everything went extremely smooth and quick. Thank you very much. I will definitely be back next time. | Read Full Review1/24/2024 12:00:00 AM | Google
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★★★★★ christopher conwayGreat car buying experience. Kelsey was amazing. | Read Full Review1/24/2024 12:00:00 AM | Google
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★★★★★ Kristina LulFiori is great! He’s always given me the best deals, he’s quick, responsive, and does not pressure you into a deal. I’ve been very happy with his services and plan to use him for all of my vehicle leases/purchases! | Read Full Review1/24/2024 12:00:00 AM | Google
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★★★★★ Anne WykesI thought the need to share this crazy service experience. My daughter purchased a 2015 Chrysler 200C around 3 years ago from this dealership. We had to have some warranty work done shortly after the purchase which the dealership helped with the cost of the non-covered items which was terrific for them to do. We really hadn't had | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ Nicholas McClellanWe worked A-Jay Jackson, he was absolutely phenomenal throughout the entire buying process. I highly recommend using Your favorite Car Guy A-Jay Jackson here at Lafontaine. | Read Full Review1/22/2024 12:00:00 AM | Google
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★★★★★ Kim FrancisJacob was great! He answered all of my questions and did not make me feel rushed on my purchase. He was more than accommodating and let me take the time I needed to make my decision on a truck. He also spent time with me going over financing, details about the truck and many other things! Fantastic experience! | Read Full Review1/22/2024 12:00:00 AM | Google
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★★★★★ LindaCharging me DOUBLE what a mechanic at a local repair shop is charging me. And….after I said I was taking it to another shop, they made me wait an hour to get my keys….even though I told them my husband was waiting on me with our 3 yr old Grandson in the car with the car running due to the extreme cold. So rude!!! | Read Full Review1/22/2024 12:00:00 AM | Google
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★★★★★ Sasha EckerMade sure I got to look at and buy the car I was looking g at | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Paul KingGreat sales guy willing ti meet you needs and work with you | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Chris TremblayThank you John Watkins for making the purchase of my sons ‘22 Camaro a great experience. John did a awesome job with helping us get the deal we needed. He was very courteous throughout the entire process and was always available to answer our questions. I would highly recommend John Watkins and Lafontaine in Fenton for your next auto | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ Kevin BorkMy salesman Eric was fantastic to work with. He was responsive and worked very hard to get me everything I wanted in my new truck. | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ Chris MuncieWent the to Walled Lake location to look at a truck and started working with Jason Pangman. Highly recommend working with him if you get the chance. Had a very smooth experience, he had everything handled and ready to go when it was time to finalize the sale, very professional service at the Walled Lake location. | Read Full Review1/17/2024 12:00:00 AM | Google
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★★★★★ jackie werthJulie the service writer was great! Best customer service I had at a dealership. | Read Full Review1/17/2024 12:00:00 AM | Google
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★★★★★ Christopher PurdyExcellent all around! No high pressure sales, just good honest folks who got me a great vehicle. | Read Full Review1/17/2024 12:00:00 AM | Google
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★★★★★ Chas Distelrath jrSandy was very informative and the service on my vehicle was done in a timely manner Would highly recommend LaFontaine CDJR! | Read Full Review1/17/2024 12:00:00 AM | Google
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★★★★★ Sarah HuntMy first time going and I loved the service, the vacuumed my driver side, and got a wash! Got my oil change and a recall done in a timely fashion! The service advisor was great and so friendly! Everyone was very welcoming! Lounge area was comfy and inviting! | Read Full Review1/15/2024 12:00:00 AM | Google
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★★★★★ LucasTook my vehicle into service and was pleased with the service I received. Brian Mecham helped me out tremendously with the situation I was in along with the tech, Jack Armstrong. Two great people and will be back in the future. | Read Full Review1/15/2024 12:00:00 AM | Google
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★★★★★ Thomas OliveiraAbsolutely amazing service from start to finish. Sandy and Jake are the best! Along with Patrick who made getting a rental a smooth process!! | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Phil SullivanThe service team was great. Took care of my issue and were quick and efficient. | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Samantha AnnI had called to make an inquiry, Wayne answered and from that point on he became my patient, honest and informative sales representative. Gracie was very helpful as well in the whole process! | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Cindy AzzopardiWe worked with Sam Buchler who was very helpful and attentive to our needs. Everyone was very nice there. Fast forward 1 year. I took my car in on Monday to have the wheel bearing replaced. They told me it would be ready the next day as long as they had the part. Of course, they didn't have the part and they were waiting for it to c | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Marie GrovesI met and worked with various people to complete the purchase of my vehicle, actually in two of the dealer locations. Everyone I worked with was excellent - they were all knowledgeable, respectful (female buyer), and very pleasant to work with. | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Sharon LinfordEveryone was super professional, courteous and knowledgeable | Read Full Review1/8/2024 12:00:00 AM | Google
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★★★★★ Robb MckeeAlways polite and courteous. Quick turnaround. | Read Full Review1/8/2024 12:00:00 AM | Google
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★★★★★ AJ ForesterVery kind and accommodating. Wanted to test drive a jeep an hour before closing and everyone was great. No pressure. No issues. Not the car for us, however we would recommend. | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ craig schmidtFriendly courteous knowledgeable salesman..pleasant dealership experience | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ Darlene TurnerMy car started having problems starting without a jump about two weeks before Christmas. I had the battery checked and was told it was good. I called to get service and was told there was a 15 day wait to get a rental. The day before my car was due in I was at a red light and it just died jumping it wouldn't even work .It was towed | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ Renee CoteDave took EXCELLENT care of me, this was my second purchase and I would recommend to ANYONE. He makes the process easier than getting a new phone from the Apple Store! | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ Robert BansaleThe staff was completely receptive to me and very courteous throughout my entire visit. The maintenance on my vehicle was completed much faster than experienced at other dealerships. Sandy was fantastic to work with. | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ Lakisha DuffieThank you Brandon (service department) for your service! Thank you for going over and beyond to make sure I received good customer service. | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ Aaron EllistonWayne met me on off-hours when you guys were closed on the 23rd so that we could get the deal done and get the car delivered before Christmas. We were in and out in 15 minutes and gone. Never stepping foot inside the dealership is the best dealer experience you can possibly offer. | Read Full Review1/3/2024 12:00:00 AM | Google
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★★★★★ Audra AyresAll I can say is Sandra Light, in the service dept, goes so far above and beyond to help her service customers it’s amazing. Staying late, personally picking up my car when it has service issues! It’s hard to find that passion to make her customers happy | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Lawrence ZimblerI was ready to rate lower but now that it's resolved. I'm less angry. Was told to expect 72 hours for diagnosis. Hearing nothing I called after full week. Inadequate response - no idea when it would be looked at. Ended up taking 2 full weeks in the shop with absolutely no initiation of contact by you to me until the very last day | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ christina pietrocatelliWe had never been to LaFontaine in Fenton but after my Acadia died we went looking for a new car . Gary was so helpful . He went ABOVE AND BEYOND for us ! We went to pick our new jeep up and noticed there was a place on the driver's door that was messed up so Thankfully there was another jeep there identical to the one we wanted a | Read Full Review12/29/2023 12:00:00 AM | Google
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★★★★★ Brigitte ThomasI had Great Day customer service. Bill Feudale was an AMAZING Sell’s Associate. Everyone, was friendly and accommodating. I would HIGHLY RECOMMEND! 5 STARS, easily… I’d really say, more like 10 STARS! ???????????????????? | Read Full Review12/29/2023 12:00:00 AM | Google
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★★★★★ Money MaeThey told me it would only take a day and a half of service and end up taking seven days. Said it will be done Friday before Christmas. That was a lie too. They kept it over Christmas holiday. I had no vehicle no loaner it was a total disaster. | Read Full Review12/29/2023 12:00:00 AM | Google
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★★★★★ Los LobosI don’t know what kinda family LaFontaine comes from but if my family treated me like they do then I don’t want any family lol. | Read Full Review12/29/2023 12:00:00 AM | Google
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★★★★★ Nicole CovingtonVery friendly and honest. Made me feel extremely comfortable | Read Full Review12/27/2023 12:00:00 AM | Google
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★★★★★ Justin PritchardWe got an excellent deal, especially with a bankruptcy. The communication was great and customer service amazing | Read Full Review12/27/2023 12:00:00 AM | Google
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★★★★★ Lindsay MunceyPhenomenal experience from the entire team at LaFontaine. My salesperson Jeremy Cheaney found the perfect Grand Cherokee L for my family at a great deal. Finance gentleman, Brandon Beebe explained all the paperwork and additional coverages to protect the Jeep. The cherry on the top was when we left the service manager Brian gave my g | Read Full Review12/27/2023 12:00:00 AM | Google
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★★★★★ Joseph Pietrocatellifriendly , accommodating, went out of the way to make sure we were happy with everything . treated us like family . went above and beyond to meet our needs . very helpful and informative . | Read Full Review12/27/2023 12:00:00 AM | Google
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★★★★★ KayleeZero stars for sure if it would let me! Don’t ever buy a used car from them | Read Full Review12/27/2023 12:00:00 AM | Google
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★★★★★ Deborah HandI was very pleased with the service I received. Everyone was very nice to deal with. | Read Full Review12/24/2023 12:00:00 AM | Google
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★★★★★ D. D.Got our vehicle in for warranty work quick, and the problems were addressed and fixed in 10 days. | Read Full Review12/21/2023 12:00:00 AM | Google
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★★★★★ Beena SiddiqueAmazing service!!! Great staff!!! Couldn’t have asked for a better experience!!! | Read Full Review12/20/2023 12:00:00 AM | Google
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★★★★★ dennis cholaghVery professional service, amazing staff, they have the best deals in Michigan, thanks for delivering the truck to my house saved my time | Read Full Review12/19/2023 12:00:00 AM | Google
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★★★★★ Eddie SpillerThough the light-up Christmas tree suit was a nice touch; the service he provided was great.???? | Read Full Review12/19/2023 12:00:00 AM | Google
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★★★★★ Jasmine HannaJohn is always the best to with! Just got my second jeep from him & provides too service! | Read Full Review12/18/2023 12:00:00 AM | Google
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★★★★★ Bill MartinThe service staff was very friendly. I appreciate that! | Read Full Review12/18/2023 12:00:00 AM | Google
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★★★★★ Sherry LesiewiczWayne Johnson was our sales person and he was great!! Everyone in the dealership was very pleasant and made us feel welcome. | Read Full Review12/18/2023 12:00:00 AM | Google
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★★★★★ Marc NeimanI would like to begin this review by stating that my initial sales experience would have been at 1 start or lower as it a horrible experience from the time I took ownership of the car, but I felt that the follow up SERVICE experience noted a positive mention on here. I unfortunately have had my new vehicle in the service center for | Read Full Review12/18/2023 12:00:00 AM | Google
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★★★★★ Nelson EadsMy service appointment at Lafontaine of Fenton Mi. Was very rewarding the service representative Jake Cook was excellent and professional I would recommend and definitely will be back. | Read Full Review12/18/2023 12:00:00 AM | Google
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★★★★★ Jamie Rising Phoenix ReptilesSandy was amazing!! Very helpful and friendly. | Read Full Review12/18/2023 12:00:00 AM | Google
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★★★★★ Matt RaymondSo bad told to drop off first thing in morning only take an hour still waiting 8 hours later and they did nothing to my truck worst customer Service I’ve ever experienced | Read Full Review12/18/2023 12:00:00 AM | Google
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★★★★★ L GWords cannot express how wonderful my first experience here at Lafontaine has been. I needed service for my car and my regular dealership does not offer rental cars anymore so, I made a service appointment in advance which allowed me to make sure there was a rental for me when I arrived. When I was greeted I felt so comfortable and w | Read Full Review12/13/2023 12:00:00 AM | Google
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★★★★★ DeAirus MartinMy salesman Ron actually listened to what I wanted instead of trying to push me into another vehicle that I didn't care for. The simple fact that he listen to what I wanted and wasn't a pushy salesman is what sealed the deal for me! Great customer service! | Read Full Review12/12/2023 12:00:00 AM | Google
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★★★★★ Dennis SiegertSandy is a great service advisor and the rest of the team is attentive and professional. | Read Full Review12/12/2023 12:00:00 AM | Google
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★★★★★ gary mitchellBrian and Julie help me out very polite, friendly hopeful let me know when my truck was done what they were doing and when I could expect I would recommend LAFONTAINE to my friends and family | Read Full Review12/11/2023 12:00:00 AM | Google
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★★★★★ Ron BienkowskiPrompt efficient friendly service | Read Full Review12/11/2023 12:00:00 AM | Google
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★★★★★ Don BarronTerrible customer service. Left messages for the service manager twice and he never called me. Left message for service advisor and he never called me. Had car for 3 1/2 days and said they couldn't find out what was wrong. I picked the car up and took it somewhere else. Left text message also with no response. Don't know why anyon | Read Full Review12/11/2023 12:00:00 AM | Google
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★★★★★ Katherine CardinalWill not be returning to LaFontaine , I was told something when I purchased the vehicle and they changed their policy and so they are not giving me what I was told. Very disappointing and dishonest. I should be grandfathered in for what I was told… they told me this has happened to a lot of others because they changed their policy. | Read Full Review12/11/2023 12:00:00 AM | Google
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★★★★★ Adam DeckerI recently leased a new Jeep from Dana Crane at LaFontaine Fenton and wanted to share what an exceptional experience it was! Dana is top notch! From start to finish, Dana was knowledgeable and professional, very responsive, took time to understand my needs, clearly explained the vehicle features and options, and always was transpar | Read Full Review12/10/2023 12:00:00 AM | Google
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★★★★★ Leighann MillerSandy is awesome. I always feel like I’m VIP and she always keeps me in the loop on my vehicle. | Read Full Review12/9/2023 12:00:00 AM | Google
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★★★★★ William LagaMy go to dealership, for purchase and service! Every time I pull up for service, I’m always greeted right a way! Excellent communication from the whole service department! Will continue returning to LaFontaine of Fenton! | Read Full Review12/9/2023 12:00:00 AM | Google
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★★★★★ Dave PoirierI have a 2014 Eco diesel with a blown motor Lafontaine Fenton dealing with Andrew Hazelwood The service manager handled my job from start to finish and I was very happy with the quality of work with the new motor installed and they were very fair with the price. I recommend them both highly the mechanic Jack and the service manager, | Read Full Review12/7/2023 12:00:00 AM | Google
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★★★★★ Brandon ByczynskiEverything about the experience was great. Rodney McFadden is a fantastic sales rep! | Read Full Review12/7/2023 12:00:00 AM | Google
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★★★★★ Jamie LobdellWas very pleased with my salesman Kyler. Had a lot going on in my life right now and didn’t feel like dealing with having to get a new truck. Kyler made it very easy for me at a price I could deal with. Will definitely send clients there and will be back myself as long as they continue to take good care of me! Thanks again, Kyler! | Read Full Review12/7/2023 12:00:00 AM | Google
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★★★★★ Lynne WellsSandra was very nice and helpful. My first time for service and I was very impressed. | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ Cameron WislerHad a great lease experience, 4th one, from Jim at LaFontaine! | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ Ashley GroulxMy sales person was great. He was diligent, efficient and super helpful to get me a vehicle that I needed for my family. He was fantastic. It's sad that I can't put his name on here for others to ask for but I don't want him to be associated with the negative aspects of my review. The reason for the two stars is due to the bad after | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ Brian GuyzikZac Meredith was extremely helpful and made my experience 10/10 | Read Full Review12/4/2023 12:00:00 AM | Google
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★★★★★ Kimberley BalikoGreat place to purchase a car from. | Read Full Review12/4/2023 12:00:00 AM | Google
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★★★★★ chanell kuczynskiThe staff is just amazing! Fiore is awesome! I will ONLY get my cars from here. This is my 5th car now and everytime it is such a smooth, easy, and QUICK process! | Read Full Review12/4/2023 12:00:00 AM | Google
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★★★★★ Matt NowakFirst off, my service advisor was very pleasant and easy to work with, Unfortunately that is the only positive i have. I had my oil changed, the first one on my new jeep. Upon returning home, i noticed a small leak. Being someone that worked in the industry i assumed it was just a sloppy oil change. I went inside and came back out ab | Read Full Review12/4/2023 12:00:00 AM | Google
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★★★★★ Kelly KrettlinEveryone is very kind to speak too but I took my car in weeks ago. They did work charged me $910….i didn’t even make it home and same issue is still happening. Turned around and went straight back….they have had it for another week now and still no update or fix?!! Very disappointed right now. | Read Full Review12/4/2023 12:00:00 AM | Google
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★★★★★ RobertTook my 2020 gladiator in for what I thought was going to be a warranty repair. The drivers side visor was falling out which I understood was a common issue and the auto off feature wasn’t working. Took it in, they updated the software on it and told me I needed to pay $400 for a new battery for the auto off to work. I told them I di | Read Full Review12/4/2023 12:00:00 AM | Google
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★★★★★ Jennifer LiebengoodI was taken care of professionally by Rodney Mcfadden | Read Full Review11/30/2023 12:00:00 AM | Google
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★★★★★ Ken HornePurchasing a new vehicle can be daunting, and I want to share that we had a phenomenal car buying experience working with Kelsey Schultz. She listened, she was accommodating, she was patient, efficient, knowledgable, and kind. I am sure the same can be said about other sales consultants on the team, and I HIGHlY recommend seeing Ke | Read Full Review11/30/2023 12:00:00 AM | Google
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★★★★★ Alyssa McKellarWe were able to do everything either over the phone or online and we got the truck delivered to us from 2 hours away! | Read Full Review11/30/2023 12:00:00 AM | Google
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★★★★★ Taylor FooteHuge shout out to Jakob and Zach for the amazing customer service today. I was having a rough morning and their kindness and positivity put me in a better mood! | Read Full Review11/30/2023 12:00:00 AM | Google
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★★★★★ Holly HildebrandEverything, can’t find a single thing to complain about! Staff are amazing!!! | Read Full Review11/30/2023 12:00:00 AM | Google
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★★★★★ Justin ArnoldGreat service every time. Greeted in the door, fast check in, great communication, great turn around times. | Read Full Review11/29/2023 12:00:00 AM | Google
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★★★★★ someone OKyle in sales really is awesome. He helped me with my lease and was available whenever I needed him. Go see him!!! | Read Full Review11/29/2023 12:00:00 AM | Google
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★★★★★ Monte FHad my Jeep service at LaFontain Fenton, I don't like to leave negative reviews- I tried to find the service managers email but the chat assistant on their website refused/couldn't find his email- so here it goes: first the good. The folks that answer the phone and transfer calls are super helpful and friendly, the service guy I wor | Read Full Review11/28/2023 12:00:00 AM | Google
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★★★★★ Misti GardinerThe guy I had was the worst at communicating, he never called back when I had questions but to top everything off is when I picked up my car the windshield was cracked, I went right back in and told them and they took a picture and told me they would watch the cameras and call me Monday (this was Friday) Monday I ended up calling the | Read Full Review11/28/2023 12:00:00 AM | Google
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★★★★★ W SpadTook care of business Friendly Professional | Read Full Review11/26/2023 12:00:00 AM | Google
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★★★★★ Larissa GrunertAJ was a great salesman , easy to work with and patient. Would buy from here again! Sending family members his way. | Read Full Review11/26/2023 12:00:00 AM | Google
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★★★★★ William BarronQuick, friendly service for an oil change. | Read Full Review11/26/2023 12:00:00 AM | Google
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★★★★★ Dora DehnbostelIt took 2 weeks to run a code (we even told them the code when we dropped it off) and do a Leak Down Test on our 2015 Ram truck. We constantly had to call for updates as our Service Advisor did not follow through with promised updates during the entire process. We ultimately found out we needed a new engine and took it elsewhere to | Read Full Review11/26/2023 12:00:00 AM | Google
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★★★★★ Caroline CorbyFast and friendly customer service | Read Full Review11/25/2023 12:00:00 AM | Google
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★★★★★ Have a great day HandsomeEverything went like clockwork. My appointment to see the vehicle, the information given to me by Wayne Johnson the salesperson, the information given to me by the warranty department, right through to the sale and the follow-up. This has changed my mind about LaFontaine. I just recently had a bad experience with them in Plymouth, bu | Read Full Review11/25/2023 12:00:00 AM | Google
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★★★★★ Charlie JohnstonTracy helped me to get the absolute best deal for the perfect truck!! Tom drove on a Friday night across town to deliver my new car. Everyone worked as hard as they could to make my experience great | Read Full Review11/23/2023 12:00:00 AM | Google
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★★★★★ mike carrollAlways a great experience, no issues | Read Full Review11/22/2023 12:00:00 AM | Google
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★★★★★ Mike EischenAwesome service and attention to details. Sandy is the best. For future endeavors, I will ONLY deal with Lafontaine in Fenton and Sandy. ???????? | Read Full Review11/22/2023 12:00:00 AM | Google
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★★★★★ Burton BilbreyDrew was very helpful and attentive. Found everyone I spoke with was friendly. Service dept. Very good, price is competitive. | Read Full Review11/20/2023 12:00:00 AM | Google
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★★★★★ Magen BettsI had a great experience today with my oil change. It was quick and went smoothly. My advisor, Julie made everything go so easy. | Read Full Review11/20/2023 12:00:00 AM | Google
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★★★★★ Lee WaltersNormally the process of buying a new car can be stressful and complex. But not with A-Jay Jackson! Not only does he make the process incredibly smooth, he goes above and beyond to get you into what you want, how you want, and when you want it. 10/10 reccomend A-Jay for anyone that’s been thinking about upgrading! | Read Full Review11/20/2023 12:00:00 AM | Google
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★★★★★ Kim DavisI have never had such poor service after the sale. I have called several times since July 27, 2023 for a replacement of a flawed window in my new vehicle and I do not get a retuned call. Finally made contact with a sales rep and was told he was going to walk over to the service department and have them call me while he was standing | Read Full Review11/19/2023 12:00:00 AM | Google
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★★★★★ ESOC VortexAll around was an amazing experience from the moment I called to, to the moment everything was done was amazing. When I first called to get a recall fixed on my Dodge Nitro they were able to help access all of the needed information and get me on schedule. When I got my recall fixed everyone at there facilities was super, they were a | Read Full Review11/17/2023 12:00:00 AM | Google
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★★★★★ Autumn StaffneSandra was my advisor. She was informative through the whole process, she was great! | Read Full Review11/16/2023 12:00:00 AM | Google
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★★★★★ stephanie owenWorked with my cash down and my trade in, got a beautiful jeep compass! Thank you Ryan and Miguel! | Read Full Review11/16/2023 12:00:00 AM | Google
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★★★★★ Jay MikeCustomer service and all around great service | Read Full Review11/16/2023 12:00:00 AM | Google
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★★★★★ Jenna MunnAmazing service by their service department and their sales team, Jeremy Cheaney. I’ve been using Jeremy for years for my leases and he is the absolute best; efficient, professional, friendly and knowledgeable. The whole team at La Fontaine Fenton is amazing! | Read Full Review11/14/2023 12:00:00 AM | Google
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★★★★★ joe foxEverything was done very professionally and in a timely fashion. They drove me home and picked me up when completed. Would highly recommend in the future | Read Full Review11/14/2023 12:00:00 AM | Google
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★★★★★ Kaz MamonTook truck in for Service anti lock brake alarm and lights. The day I picked it up, the same alarms and lights went off for hundreds of miles. I want to bring back in, but have been working on runs to Fla with other truck and trailer...NOT HAPPY NOTHING WAS FIXED. | Read Full Review11/14/2023 12:00:00 AM | Google
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★★★★★ Jill WyattI was so impressed with John at LaFontaine! Customer service AT ITS finest! He worked vigorously to get me in a vehicle that fit my needs and I'm so happy!! Thank you John! You're a total ROCKST?R!! | Read Full Review11/13/2023 12:00:00 AM | Google
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★★★★★ Jim HSandy was great! This place provides much better service than the Walled Lake location! | Read Full Review11/13/2023 12:00:00 AM | Google
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★★★★★ Sue KlineI was very disappointed with everything that was done to my jeep I still have to bring it back because they say there wasn't anything wrong also they rotated the tires but never put the correct air pressure in them also my husband ram was there for service and he also had issues with ilhis service. | Read Full Review11/13/2023 12:00:00 AM | Google
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★★★★★ Seth SternNever going back!!! I remember why I didn’t purchase my Jeep from Lafonatine Fenton. LIES LIES LIES! This is the third and final time I’ve had issues Lafonatine Fenton. I should have known right from the start this was going to be terrible. I took my Jeep in for a coolant leak. They gave me a rental that REAKED like marijuana. Tw | Read Full Review11/11/2023 12:00:00 AM | Google
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★★★★★ Sara HammondJohn was great to work with. Very helpful and easy to work with. | Read Full Review11/9/2023 12:00:00 AM | Google
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★★★★★ Madalyn AxfordKyler was amazing! Super accommodating and works hard to get you the best deal. | Read Full Review11/9/2023 12:00:00 AM | Google
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★★★★★ Michael SleemanAfter they evaluated my vehicle and ordered the repair parts I scheduled an appointment to have the repairs done. The vehicle sat for 2 days without anything being done to it while I had to convince my boss I had to work from home and walk anywhere I wanted to go. When I checked on it’s status and found this out I immediately went | Read Full Review11/9/2023 12:00:00 AM | Google
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★★★★★ Holly TrombleyBritney who initiated the first contact was WONDERFUL!!!! And our salesman Jeremy was FANTASTIC.Will definitely recommend to everyone, it was an amazing experience from start to finish. | Read Full Review11/6/2023 12:00:00 AM | Google
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★★★★★ Erica HosfeltMy first service appointment was awesome. You can tell that customer satisfaction is valued. Everyone was so friendly and great to work with! | Read Full Review11/6/2023 12:00:00 AM | Google
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★★★★★ carrie LindseyGreg from sales was awesome and helped make my dtr’s experience amazing ! Service was not so great however ! Had her car twice for issues that came up literally one day after purchasing the vehicle. Did not give a rental car either time kept her car for over a week each separate time so in a month, my daughter had her car only one we | Read Full Review11/6/2023 12:00:00 AM | Google
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★★★★★ derrick hendricksEasiest new truck purchase process ever. | Read Full Review11/6/2023 12:00:00 AM | Google
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★★★★★ Taylor StoolmakerI highly recommend LaFontaine on silver parkway to anyone in need of new tires for the Michigan winter. I unfortunately hit a pot hole early Sunday morning.Fortunately with the convenience of LaFontaine’s online appointment scheduling I was easily able to schedule my service. The very next day everything was done and ready to go. Hug | Read Full Review11/6/2023 12:00:00 AM | Google
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★★★★★ Vickie ButlerJeremy Cheaney is a very good salesman and he makes sure you get want you want. He always answers any questions I have and keeps in contact with me to make sure I'm satisfied with my purchase. | Read Full Review11/6/2023 12:00:00 AM | Google
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★★★★★ Steven La HaineGreat service! Always attentive and professional. | Read Full Review11/6/2023 12:00:00 AM | Google
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★★★★★ Lara AlexanderLaFontaine is quick and thorough with routine maintenance and necessary repairs. | Read Full Review11/6/2023 12:00:00 AM | Google
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★★★★★ Mario ZAwesome dealership, super clean and professional | Read Full Review11/2/2023 12:00:00 AM | Google
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★★★★★ Rhonda UrecheGary in parts at the Fenton location is exceptional! He is courteous, professional and went above and beyond to take care of my needs. He is an asset to your company and exemplifies outstanding customer service! I will be back, Rhonda U | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Autumn MDana at LaFontaine is Awesome! I told her what I was looking for, how much I could afford, and how many miles I drive to work each day. She started searching right away for my perfect match and hooked me up. If you are searching for a vehicle, she is your girl. She definitely cares about her clients and does what she can to get them | Read Full Review10/30/2023 12:00:00 AM | Google
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★★★★★ Island HomeThe time required to mount and balance 4 new tires was excessively long (over 4+ hrs) It should have been stated that this was the schedule and I would have made different arrangements other than waiting at the dealership | Read Full Review10/29/2023 12:00:00 AM | Google
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★★★★★ Amanda EstigoyDave was awesome! He went above and beyond to make my trade in experience easy breezy. He was attentive and listened to all my needs and made the process fast and stress free ?? | Read Full Review10/27/2023 12:00:00 AM | Google
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★★★★★ Ashley DraheimJohn Watkins is amazing. Not a pushy salesman’s that you normally get at dealerships! | Read Full Review10/27/2023 12:00:00 AM | Google
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★★★★★ Pamela HeavnerVery friendly and helpful. Followed through on what they said they were going to do | Read Full Review10/26/2023 12:00:00 AM | Google
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★★★★★ Shawn BuchanWayne was amazing! He helped me through the whole process with kindness, professionalism, honesty and patience.. He was a blessing and a joy to have assisted me in my purchase.. Thank you..?? | Read Full Review10/26/2023 12:00:00 AM | Google
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★★★★★ Audrey AustinJohn Watkins was the best! The whole process was quick and painless, great service, I walked in without an appointment and drove away! Thank so much! | Read Full Review10/25/2023 12:00:00 AM | Google
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★★★★★ Kelly FrederickI worked with Jacob Camp and he was very professional, respectful & accommodating. Jacob was an absolute pleasure to work with. I appreciated that he washed the vehicle before I test drove it, opened the door for me like a gentleman, and was willing to work with me on this purchase without making me feel pressured. I would return to | Read Full Review10/25/2023 12:00:00 AM | Google
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★★★★★ Benjamin ElmsBrandon and The Team were great. Got my truck with little to no Hassel. They worked with me and catered to my needs as a vehicle owner. Would highly recommend a visit if you are in the market for a vehicle. | Read Full Review10/25/2023 12:00:00 AM | Google
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★★★★★ Victoria LovelandKelsey really did an amazing job!! She was so nice a polite to me and helping me buy my first car | Read Full Review10/25/2023 12:00:00 AM | Google
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★★★★★ Corey AllenI loved the customer service I received while visiting LaFontaine in Fenton. I had appointments set they got me in and out in all most a to hour. Sandy also got me a list a tires to look at for my next purchase. | Read Full Review10/25/2023 12:00:00 AM | Google
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★★★★★ Los LobosThe one good thing about LaFontaine is they have late hours for service. But for $121 dollars for an oil change I would stay open late too. Seems like a decent place but expensive oil changes and service | Read Full Review10/23/2023 12:00:00 AM | Google
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★★★★★ Brian RileyWhen I arrived at the dealership the person I initially had contact with was Sarah. I greeted her by saying “Good morning”and she really seemed reluctant to respond and she came across as unwilling to assist me. I asked her how long the service would take and she said “A couple of hours”. I asked her to clarify couple and she said ab | Read Full Review10/23/2023 12:00:00 AM | Google
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★★★★★ Steven VanluvenFamily friendly great service Rodney was helpful and kind in helping me find the vehicle that works and suits my needs! Definitely will return for my next purchase! | Read Full Review10/20/2023 12:00:00 AM | Google
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★★★★★ JOLYNN IRVINGThank you so much, Zachary Meredith, for figuring out the issue with my truck ,and getting it repaired and back to me so quickly. I Will absolutely recommend LaFontaine to my clients. J. Corlew | Read Full Review10/19/2023 12:00:00 AM | Google
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★★★★★ Terry SchlagerUnfortunatly it took longer than expected. Someone called a meeting for technicians during busy hour of the morning. Service advisor Sandy noticed this and fixed it. Thank you Sandy. | Read Full Review10/19/2023 12:00:00 AM | Google
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★★★★★ Christopher G ObrienI have leased 3 times now from Eric Ciesielski and will continue to do so years to come! Followed Eric from another dealership, very knowledgeable and trustworthy, LaFontaine is dealer I will continue to use, clean lots of choices and everyone is extremely friendly, I also love my 2024 1500 Big horn! | Read Full Review10/17/2023 12:00:00 AM | Google
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★★★★★ Kevin FloresDanielle was great assisting me with getting all my paperwork done and warranty setup with the purchase of my vehicle! | Read Full Review10/16/2023 12:00:00 AM | Google
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★★★★★ Heather HalloranThe purchase experience of our 2022 Ram 1500 was great. Thats the only thing keeping the 2 stars. However, the truck has had issues for the last month and a half. The service technicians said a computer reboot would fix everything but that doesn't seem to be the case. After being 10 days without the truck for a computer reboot, the p | Read Full Review10/16/2023 12:00:00 AM | Google
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★★★★★ John LittleThe worst experience I’ve ever had with a dealer. Had my jeep over a month and didn’t fix half of the stuff I asked them too. And would not call me back for 3 weeks. I would not let everyone I know go there. | Read Full Review10/16/2023 12:00:00 AM | Google
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★★★★★ NotoriousHighly recommend rodney if you are looking for a vehicle. Professional and good communicator. Very responsive | Read Full Review10/14/2023 12:00:00 AM | Google
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★★★★★ Lois GolovichI was told after I signed all the paperwork and the night before my truck was to be delivered that the second key was lost in the building but not to worry “they’d make it right”. Pretty much ghosted me after the phone call to make sure the truck was delivered. Was rude when I asked for my salesman’s manager. That person never respon | Read Full Review10/14/2023 12:00:00 AM | Google
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★★★★★ Kevin FloresInitially everything was great leading up to purchase of my truck, after they got my money communication went down hill. I did custom seat covers for my new truck and they took longer than I was told and I let them know I wanted my original seat covers back but they kept them anyway. Also was put on the wrong warranty plan, reached o | Read Full Review10/14/2023 12:00:00 AM | Google
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★★★★★ Jeffrey GreenVery professional,straight to the point…and got me out of a bad situation! | Read Full Review10/12/2023 12:00:00 AM | Google
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★★★★★ Peggy ChidesterI called to have my daughter”s Jeep Compass looked at because you could not see anything on the dashboard. They got me in the very next day and even replaced a fog light they found that was out. Great customer service! | Read Full Review10/12/2023 12:00:00 AM | Google
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★★★★★ Mary StuckyNice, clean, friendly facilities. Knowledgeable staff. Pricing is average. Easy to get into an appointment that fits your schedule. | Read Full Review10/11/2023 12:00:00 AM | Google
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★★★★★ Lori MitchellThe whole experience was positive. Matt Revels worked hard to get everything ready for our purchase. The young man in financing was great as we | Read Full Review10/11/2023 12:00:00 AM | Google
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★★★★★ Jennifer WilliamsVery disappointed in my visit. Speaking to Sarah, she was rude and unpleasant to deal with. Ended up doing work on my Vehicle that I called and left 2 messages not to do. She never called back within a 4hr period. Once someone "flagged" her down for me and I asked if she received my messages not to do part of the work her reply was " | Read Full Review10/11/2023 12:00:00 AM | Google
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★★★★★ JamesWent up to get tires for my truck when I got it back the alignment was messed up had to take it to another shop Took my truck up to have a air leak checked on one of those tires they rebalanced the tire and I had to take that to another shop to correct the balance problem... I won't be going back they cost me more money to fix their | Read Full Review10/11/2023 12:00:00 AM | Google
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★★★★★ Marcus spencerCustomer service and acommendations | Read Full Review10/5/2023 12:00:00 AM | Google
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★★★★★ Michelle FoxMy car was in for body repair! Chris Snavely was exceptional on his customer service! Kept me informed and made the process as painless as possible! Thank you! | Read Full Review10/3/2023 12:00:00 AM | Google
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★★★★★ Lary BannaschSandy and Andrew provided professional prompt service. Thank you LaFontaine Family Service. | Read Full Review10/3/2023 12:00:00 AM | Google
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★★★★★ Jill BlosnickAlways a great experience - and driveway delivery was a lifesaver!! | Read Full Review10/3/2023 12:00:00 AM | Google
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★★★★★ Lori MojaresWe recently leased a car from LaFontaine Fenton. We worked with Amber and she did an excellent job with communication and following through on everything. Great experience! | Read Full Review10/2/2023 12:00:00 AM | Google
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★★★★★ TerryEric my sales rep stepped up and made everything good. I have changed my review on this company. If you need a jeep call Eric he bent over backwards for me to make this a great experience My Faith in jeep has not changed. The reason we stopped buying was because of the problems before. A close friend said give them a try they changed | Read Full Review9/30/2023 12:00:00 AM | Google
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★★★★★ Chris LauingerYes everything was handled very professionally | Read Full Review9/30/2023 12:00:00 AM | Google
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★★★★★ Tajah HollinsEVERYTHING! Patience , communication | Read Full Review9/30/2023 12:00:00 AM | Google
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★★★★★ Lisa HolmesAlways great service and friendly staff | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ Ronny WolfI worked with Jeremy Cheaney and was an amazing experience! Highly recommend going to him when purchasing a vehicle! | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ Vic GeierTruck fixed timely and correctly unlike another local dealer, great writer, tech and rental advisor. Communications could have been better though. | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ samantha barlowI recently had the unfortunate experience of visiting in LaFontaine for a warranty service on my Cherokee. What should have been a routine and stress-free visit, turned in to a disheartening ordeal that left me feeling scammed, and taken advantage of, it started with the service advisor, who greeted me with a flirty smile, as if I wa | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ Daniel PutnamMy review would have originally been about two or three stars due to just poor timing. However, with care and communication, the team here took initiative and provided excellent customer service, and more importantly a dependable vehicle for my family to drive in. I found a used minivan at an affordable price, and was cared for as if | Read Full Review9/27/2023 12:00:00 AM | Google
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★★★★★ nick corziliusSigning documents and making the down payment Grace was the best. Thank you for being so kind. | Read Full Review9/27/2023 12:00:00 AM | Google
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★★★★★ BrianGreat work! My new tires are awesome, my truck rides like a dream. You can't beat the buy 3 get 1 free deal. | Read Full Review9/27/2023 12:00:00 AM | Google
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★★★★★ dennis colesThe sales person in all honesty did his best, and tried hard, but my credit wasn't the best, so I didn't get the vehicle I wanted" | Read Full Review9/27/2023 12:00:00 AM | Google
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★★★★★ Marvin GlazerSandy and Ann were very cordial professional and helped expedite my requests. | Read Full Review9/25/2023 12:00:00 AM | Google
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★★★★★ Tabatha MaxwellOverall this was not a good experience. Took my car in for a dead battery. Since everything is electronic now, the dead battery set off a ton of codes. I took my vehicle here and was told I needed a new battery and something related to my transmission and that it would cost $1,300 to repair both and that there was no guarantee that w | Read Full Review9/25/2023 12:00:00 AM | Google
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★★★★★ dennis colesThe sales person was ok, but didn't get back with me like he said" u do wait a long time as is 2 be expected | Read Full Review9/23/2023 12:00:00 AM | Google
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★★★★★ Michael M. Zeller Jr.Did a great job with emergency repairs to our Grand Cherokee so that we could make our trip to our son's home in Huntsville Alabama. Much appreciated. | Read Full Review9/21/2023 12:00:00 AM | Google
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★★★★★ Kelli OlsonEric really helped me out. Another dealership was not as willing to work with me | Read Full Review9/20/2023 12:00:00 AM | Google
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★★★★★ Kristen KelloggThis dealership has the most genuinely kind and caring team I have ever had the pleasure of purchasing a car from. Greg was amazing! After a few conversations over the phone I felt like he was "my" salesman and even though this dealership was a couple hours away, I refused to consider a local dealership. | Read Full Review9/20/2023 12:00:00 AM | Google
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★★★★★ Debra LaframboiseWill never ever bring my jeep back to this place. Patrick needs more training. Wanted to charge me $1500 to fix my radio!! That's with there extended warranty!!! Told me they couldn't get the part until January. Even though easycare was going to pay some of it and ship it to them. They wouldn't let them ship it!!! So more cost to me. | Read Full Review9/20/2023 12:00:00 AM | Google
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★★★★★ Tyler ElliottThe service department at this dealership is filled with crooks and incompetent staff. I purchased a set of tires from them a couple weeks ago. I went on a 1200 mile road trip the next evening (Saturday) just to have my jeep shake continuously for the 17 hour drive. I called the service guy I worked with, left him several messages an | Read Full Review9/20/2023 12:00:00 AM | Google
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★★★★★ Sidney FarnanNo pressure, laid back, kind. Greg was very helpful and made buying easy. | Read Full Review9/18/2023 12:00:00 AM | Google
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★★★★★ Lisa SzukhentGregg Sturgis was incredible and went above and beyond to make real quick and easy. Highly recommend! | Read Full Review9/17/2023 12:00:00 AM | Google
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★★★★★ Goddess MandaGreat communication, understanding, and service!! Greg was most helpful and gentle as this was my first time buying a car!! Tommy, the finance man, was hilarious and definitely one to have in your corner! | Read Full Review9/15/2023 12:00:00 AM | Google
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★★★★★ christen brownVery nice and knowledge staff. Cj, and Ben were fabulous and answered all my questions | Read Full Review9/13/2023 12:00:00 AM | Google
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★★★★★ Dan Echols jrLaFontaine Service team went above and beyond for me, they diagnose the problem and fixed it immediately. The service manager kept me updated throughout the whole thing. It’s nice to find service like that. Thank you guys. | Read Full Review9/12/2023 12:00:00 AM | Google
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★★★★★ Jacob CampService department had my Jeep in and out with a fresh oil change, free car wash and great hospitality. I will continue to do business with them! | Read Full Review9/12/2023 12:00:00 AM | Google
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★★★★★ Troy DaenzerOutstanding dealership to work with. Sales, finance and car buying experience was top notch. Thank You. | Read Full Review9/12/2023 12:00:00 AM | Google
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★★★★★ Linda WaltersYou keep texting the wrong person! | Read Full Review9/12/2023 12:00:00 AM | Google
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★★★★★ MelanieThanks Thomas for taking your time and making me feel at home at LaFontaine. You went the extra mile for me. I definitely won't forget the effort you put in. Thank you again. Melanie and Jeff Adams | Read Full Review9/9/2023 12:00:00 AM | Google
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★★★★★ JJ MTerrible experience where numbers changed once I got in the office, no support after the sale, no return calls or emails, just a terrible used care dealer type experience. Cannot even get Bryan Vandemark to respond to me with concerns. I thought you guys were different.... | Read Full Review9/9/2023 12:00:00 AM | Google
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★★★★★ Tom ShuniaHello I would like to give a shout out to the uplifting management and co-workers that I have had the pleasure of working with for the past 2 1/2 yrs, this place is truly one big family. everyone helps each other out from any department, I came from a high school degree and Lafontaine's family showed me how to excel in my career. so | Read Full Review9/8/2023 12:00:00 AM | Google
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★★★★★ Bobby OMFSSandy Light was the very best most helpful service advisor I have ever dealt with. She was kind, helpful and followed up on everything. If every service advisor was like her, it would make dealer principal and service managers lives much easier. I own a Ford dealership and I would hire Sandy anytime. Outstanding!! Way above other se | Read Full Review9/8/2023 12:00:00 AM | Google
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★★★★★ Gregory HugheyJeremy is an outstanding salesman he knows his product in and out which help for a smooth transition for new customers and owners | Read Full Review9/8/2023 12:00:00 AM | Google
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★★★★★ Mariah RubioTracy my dealer was very quick and persistent with all of my needs and expectations!! She definitely will be my forever go to dodge/jeep dealer moving forward :) | Read Full Review9/8/2023 12:00:00 AM | Google
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★★★★★ Owosso Floral FloralKelsey was awesome to work with. The whole team worked with me and made it an easy transition to get my new vehicle | Read Full Review9/8/2023 12:00:00 AM | Google
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★★★★★ Quinn OttmanHelped with any questions I had. Wasn’t pushy and was super helpful | Read Full Review9/8/2023 12:00:00 AM | Google
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★★★★★ Angela ModerI leased a new jeep with the help of Dave. He was able to find me a vehicle with a price I was comfortable with within a day. We were able to do the entire transaction through text/e-mail which I greatly appreciated! I can’t say enough good things about Dave and the entire process! I highly recommend using this dealership and having | Read Full Review9/8/2023 12:00:00 AM | Google
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★★★★★ Barbara T.The young gentleman who waited on me and kept me posted on the progress of service was very professional and kind. | Read Full Review9/8/2023 12:00:00 AM | Google
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★★★★★ Google Account holderUPDATE- First impressions go a long way. Thanks but NO THANKS! Scott Tarwacki the Sales Brand General Manager called my home to harass me to buy a car from them. When I told him not to call me again, he started laughing over the phone at me. What kind of people run this business. Bad for business. Shame on LaFontaine! | Read Full Review9/8/2023 12:00:00 AM | Google
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★★★★★ Kathleen RouseNic clean dealership. Eric C is the best salesman ever. When we are in the market for a new truck we will be back to Lafontaine. | Read Full Review9/6/2023 12:00:00 AM | Google
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★★★★★ Jenna LesnerJeremy was very helpful and patient while answering all my questions. He made returning and getting a new lease seamless. We will be back again. | Read Full Review9/6/2023 12:00:00 AM | Google
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★★★★★ Jason WattI purchased the extended warranty from LaFontaine and have had my vehicle in 2 times for warranty work. The 2nd time I went in they had my car for 10 days. To that point they have done no work on it, always say they are ordering parts and someone will call me back. I have recieved no phone calls and can never get anything done or spe | Read Full Review9/5/2023 12:00:00 AM | Google
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★★★★★ A ZDid an awesome job replacing the low beam headlight on my 2021 Grand Jeep Cherokee 80th Anniversary edition 4x4,Service Department was fantastic,my Service advisor was excellent she was very professional, courteous, took care of everything, dealership is spotless,and the wait time was very short,I would recommend LaFontaine Chrysler | Read Full Review9/4/2023 12:00:00 AM | Google
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★★★★★ carrie LindseyGreg was awesome and helped make my dtr’s experience amazing ! | Read Full Review9/2/2023 12:00:00 AM | Google
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★★★★★ Dante DunkinRon Provenzola gave me a big deal on the vehicle I was buying so that I didn’t have to have a co signer. | Read Full Review9/2/2023 12:00:00 AM | Google
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★★★★★ Jason SugdenWe bought a car from this location and dealt with Wayne Johnson. He was all about us when we were looking and made us feel like he wanted what was best for us. As soon as we signed on the dotted line he wanted nothing to do with us. He was dismissive, rude and frankly unprofessional. Trying to get a hold of him just 30 min after we l | Read Full Review9/2/2023 12:00:00 AM | Google
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★★★★★ Justin brousseauAfter 2 years and numerous dealerships, LaFontaine was Persistent and patient in finding a solution for the problem and how to fix it. They have been very accommodating and I recommend using them in the future. | Read Full Review9/1/2023 12:00:00 AM | Google
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★★★★★ Kristina DurstHad a wonderful experience with the service dept. I felt my concerns were heard, and my issues addressed. | Read Full Review9/1/2023 12:00:00 AM | Google
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★★★★★ Sophia BoydGreat experience. Reasonable wait times. Friendly and efficient service staff. One of my tires had a slow leak, they had me back on the road quickly. | Read Full Review9/1/2023 12:00:00 AM | Google
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★★★★★ Alexis Metrick-BlockThorough explanations of purchasing a vehicle & what the vehicle is equipped with, very helpful and friendly, went above and beyond my expectations of a dealership | Read Full Review9/1/2023 12:00:00 AM | Google
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★★★★★ Jake SyjudIn and out with ease. Great communication! | Read Full Review9/1/2023 12:00:00 AM | Google
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★★★★★ Joseph SchiaviThere is a reason I’ve leased 4 consecutive cars through Jeremy. He is attentive, honest, and great at communicating deals and trends in the market. I’ve always left feeling happy and excited about my new vehicle and could not ask for a better experience. I would recommend Jeremy and LaFontaine Fenton to anyone looking for help navig | Read Full Review9/1/2023 12:00:00 AM | Google
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★★★★★ Lisa ScottTerrible experience. No communication from service advisor. Julie tried to assist, but was newer employee. They had my vehicle for almost 4 weeks. Found parts in back seat with no explanation. | Read Full Review9/1/2023 12:00:00 AM | Google
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★★★★★ Bianca JhalileGreg is cool! The best I've ever worked with! | Read Full Review8/29/2023 12:00:00 AM | Google
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★★★★★ Katie KarianRodney made the experience of buying a new car painless and easy. | Read Full Review8/29/2023 12:00:00 AM | Google
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★★★★★ Tara VanluvenRodney McFadden was a awesome sales rep. He has great customer service and very helpful and knowledgeable. | Read Full Review8/26/2023 12:00:00 AM | Google
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★★★★★ KorenI worked at LaFontaine for 4 years and all they did was lie to me...family deal my butt. I worked hard for them and some weeks hardly got paid for it. First couple years were great, probably like your first couple of visits. After a while they get used to you coming back and started treating me terribly. The company cut our pay 5% | Read Full Review8/25/2023 12:00:00 AM | Google
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★★★★★ Rob TischNo getting the family deal here. Have had the car for a month with no answers and no fix. Poor communication over a warranty they sold. | Read Full Review8/25/2023 12:00:00 AM | Google
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★★★★★ Julie WaltersVery easy and quick experience! Highly recommend! | Read Full Review8/23/2023 12:00:00 AM | Google
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★★★★★ Amber ReutterGreat experience! Greg was easy to work with and very helpful! Would recommend getting a vehicle here! | Read Full Review8/23/2023 12:00:00 AM | Google
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★★★★★ Aaron MelvinSandy was extremely helpful, knowledgeable, professional and she ensured that every aspect of my vehicles issues were covered. | Read Full Review8/23/2023 12:00:00 AM | Google
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★★★★★ richardhingstI made an appointment to have the rear airfoil on my 2022 Dodge Durango replaced per a recall notice. I dropped it off and was told it would likely take one day to replace it. 5 days later, the work had not been done and Service had no idea what was happening with my car at their body shop. (Don't ever tell a customer that as that i | Read Full Review8/23/2023 12:00:00 AM | Google
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★★★★★ Ellen GlobkeNice people but didn't let me know my truck would be tied up 3 weeks. Parts didn't come in. They weren't supposed to start work until all parts were in. Inconvenient, but my truck is back and it looks great!! | Read Full Review8/19/2023 12:00:00 AM | Google
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★★★★★ Michael FloraTook my Durango in for an oil change very quick service considering how busy they were. Always happy with the service at LaFontaine. | Read Full Review8/17/2023 12:00:00 AM | Google
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★★★★★ darrell doepkerbought a 2020 Dodge ram and come to find out after much looking that tires on it did not match which caused vehicle to vibrate, after telling Jake Camp (a great salesman ) who is concerned about keeping a customer rather than just turning a fast buck , got with his Manager and within a couple days they corrected the problem promptly | Read Full Review8/17/2023 12:00:00 AM | Google
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★★★★★ Kelly CollinsThe service team does the best they can. It is 3 because of the time it takes to get your cars. Now my 200 was great back in a day. My Durango (under Paul Graham ) my husband 8 months then it ran a day died . Found out that was them not properly connecting the battery cable. My 2020 Ram 2 weeks for a few hour job . They parts were | Read Full Review8/17/2023 12:00:00 AM | Google
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★★★★★ TOM PIDDVery good service…only place we have our vehicles worked on. | Read Full Review8/9/2023 12:00:00 AM | Google
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★★★★★ Norm ColemanThey helped me when in a bind when traveling with travel trailer that had a flat. | Read Full Review8/7/2023 12:00:00 AM | Google
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★★★★★ Cheryl EncisoService came and picked up my Jeep in a timely manner. Extremely polite and professional! I needed a back window replaced, had it done by the end of the day and brought it back to me! Thank you! I didn’t have to miss work to do this! Window is great! | Read Full Review8/7/2023 12:00:00 AM | Google
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★★★★★ Danielle MillerService was able to complete my repair quickly and efficiently. Sandy was great to work with and the repair turnaround went smoothly. Thank you! | Read Full Review8/7/2023 12:00:00 AM | Google
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★★★★★ Benjamin SalazarThe process was relatively fast and easy. My sales rep was helpful and imformative | Read Full Review8/3/2023 12:00:00 AM | Google
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★★★★★ Michael SteuerProfessional Friendly and timely | Read Full Review8/3/2023 12:00:00 AM | Google
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★★★★★ preston mayberrySelection of vehicles, customer service great finance department that worked overtime to get the deal done. | Read Full Review7/31/2023 12:00:00 AM | Google
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★★★★★ Mark NeumannI waited 8 hours over two seperate days at the dealership for the installation of a mopar hard tonneau cover for my new jeep gladiator rubicon. It was quite a fiasco. | Read Full Review7/31/2023 12:00:00 AM | Google
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★★★★★ becky joynerEvery single thing. Let me first start by saying I HATE the whole process of car buying. Or at least I did until this experience due to the awesome and personable Wayne Johnson. From the first contact from my online inquiry, Wayne Johnson was very attentive to what I was in need of. He confirmed the vehicle that I inquired about was | Read Full Review7/30/2023 12:00:00 AM | Google
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★★★★★ Ashley RouseI was in a bad situation due to another dealership basically screwing me over. Jake and his team here at Lafontaine Fenton, went out of there way to help get me into a new car. Just when I thought no one could get me out of the bad situation due to another dealership, Jake and his team saved the day. I cant thank them enough!! | Read Full Review7/28/2023 12:00:00 AM | Google
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★★★★★ Anton DonajSo far I'm on my 7th car within 2 years with the LaFontaine Chrysler Fenton And Lafontaine GMC Cadillac Highland company.. delivery service and sales team are great.. thank you to Fiori, Shelby & Dave 2 - 2021 Grand Cherokee L 2022 GMC Yukon 2022 Wagoneer Carbide 2023 Ram Larmie GT 2023 Dodge Durango R/T Tow N Go 2023 Cadillac Escal | Read Full Review7/28/2023 12:00:00 AM | Google
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★★★★★ Aerial MilesRon explained and answered every question I had, he was very patient through this process. He gave me options and suggestions to help me make a decision on which vehicle I wanted. He was very welcoming and hospitable. | Read Full Review7/28/2023 12:00:00 AM | Google
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★★★★★ Antonia AodishDavid Facknitz was amazing! He beats every single deal I get from others every time! I am a 2 time client and I love the way I dont have to drive anywhere to pick up my new car, he delivers it straight to my front door! Because of the low inventory he didn't have the car I wanted right away, but every single day he worked hard to fin | Read Full Review7/26/2023 12:00:00 AM | Google
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★★★★★ Keith LoveRon P. was a great salesman. I came from across the state and he was great at communicating prior to my arrival, had the truck I was interested in nicely ready to go, he happily let me test drive a few other vehicles to compare the ride against the one I wanted, and he was helpful not pushy. Very nice guy and I feel like he assisted | Read Full Review7/25/2023 12:00:00 AM | Google
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★★★★★ Karrie CaseFiori Mangone was outstanding to work with. He handled everything over the phone and even had my truck delivered to me. This was the easiest process I have had leasing a vehicle. I 100% recommend Fiori and will be a returning customer. | Read Full Review7/25/2023 12:00:00 AM | Google
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★★★★★ Jordan IrelandThe Lube technicians were great | Read Full Review7/25/2023 12:00:00 AM | Google
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★★★★★ Melissa GramerTotally got taken here. I will never buy a car here or any lafontaine dealership. | Read Full Review7/24/2023 12:00:00 AM | Google
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★★★★★ Jim DolgasQuick efficient service. People were very courteous and friendly. Reasonable pricing for dealership service. | Read Full Review7/21/2023 12:00:00 AM | Google
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★★★★★ Bow Jacked5th vehicle through them, just a pleasure all around in ever aspect. I’ll never go anywhere else’s! | Read Full Review7/20/2023 12:00:00 AM | Google
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★★★★★ Michael HamperYes, this is a five-star dealer Dana was fantastic and made the car buying process quick and simple! ?? | Read Full Review7/20/2023 12:00:00 AM | Google
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★★★★★ Chevon WilbornTom listened intently to what i wanted and was extremely helpful in breaking down the various vehicles that I looked at. | Read Full Review7/19/2023 12:00:00 AM | Google
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★★★★★ Brett WalshThe Salesman Sam Buchler has been extremely helpful with anything that I needed | Read Full Review7/19/2023 12:00:00 AM | Google
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★★★★★ J BDavid was awesome through the entire process. I actually never stepped foot in the dealership. I ordered my car, worked with David through text to get all the paperwork done and he had my car delivered to my house. Super easy process | Read Full Review7/18/2023 12:00:00 AM | Google
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★★★★★ Jena YaldoJust leased my new Jeep L and I’ve had a great experience with the process and am glad I was referred to contact this dealership. Working with Jeremy was great, he made it easy and was very nice and helped me get exactly what I wanted and made it convenient for me with my work schedule. | Read Full Review7/15/2023 12:00:00 AM | Google
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★★★★★ IceHouseSAEveryone was very helpful and attentive, I was in and out in an hour for a oil change and tire rotation.???? | Read Full Review7/14/2023 12:00:00 AM | Google
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★★★★★ Sallie DavidsonI took my truck into the Dodge because my cruise didn’t work.. I live in Florida I got my oil changed, tires rotated, and some of the fuel lines oil lines.. While I was on the road, my cruise didn’t work. Also my CD player with opening and closing so I took it into the Dodge to see what was wrong with it. $1700. I was kind of disgust | Read Full Review7/14/2023 12:00:00 AM | Google
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★★★★★ Sabrina CoburnMaking sure my needs were met & didn't give up until it was done! | Read Full Review7/13/2023 12:00:00 AM | Google
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★★★★★ Mark SalisburyThe kept telling me i will be ready to go within minutes. I was there for hours with a pre approval from my bank, and still wrote me up for a 7% higher rate loan. Asked about about key fob was told two where available. When i received my loan with a lower rate signed all the paper work and leaving was told " sorry there is only one | Read Full Review7/13/2023 12:00:00 AM | Google
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★★★★★ Krystal FieldsThey tell you one set of pricing over the phone and when you come in they change the prices and run a whole different ball game. Unfair for people who have spent thousands with the company and gets all fixtures done here. Money isn’t the issue it’s the communication and false advertising | Read Full Review7/13/2023 12:00:00 AM | Google
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★★★★★ skye mcdougalJenelle did a perfect job at finding me my first brand new car! She made the process fast and easy and even brought it to me!! Grace walked me through the entire finance process since i was nervous about it all! She explained and offered me products that would help me through my lease!! Thankful for these girls that made the process | Read Full Review7/12/2023 12:00:00 AM | Google
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★★★★★ Dave ForresterGreg was very knowledgeable and helpful in the whole car buying process. We will definitely be back in the future!!! | Read Full Review7/12/2023 12:00:00 AM | Google
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★★★★★ JoAnna RugglesThe service department is the best! They helped me even when I didn't have the warranty but I just bought the car so they fixed it with no charge. Very friendly & knowledgeable. | Read Full Review7/12/2023 12:00:00 AM | Google
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★★★★★ Julie GarciaThe team at LaFontaine was wonderful to work with during our car purchase. | Read Full Review7/11/2023 12:00:00 AM | Google
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★★★★★ Phyllis HenryThis was the most frustrating car buying, I have experienced. The sale person Kelsey, had a ok personality. However, not very helpful with the process.She did not go over the features/ settings of the car with us at all. Just showed a website to go to. The financial person, I believe Grace, could not answer any of our questions, act | Read Full Review7/11/2023 12:00:00 AM | Google
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★★★★★ Sam 32Very thankful for LaFontaine Fenton. My son, Jakob, was just hired and after a very bad experience at his last job, I'm incredibly happy to see him happy. He LOVES the work environment here and how family oriented it is. He loves going to work every day. I can't wait to get a car from them and join the family experience. I am alread | Read Full Review7/9/2023 12:00:00 AM | Google
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★★★★★ Cheryl MorrisonJohn was very helpful and knowledgeable went out of his way to get me a low payment | Read Full Review7/9/2023 12:00:00 AM | Google
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★★★★★ Chris RohdeObtaining financing and finding my perfect truck | Read Full Review7/9/2023 12:00:00 AM | Google
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★★★★★ angela tibaudoSuch a good experience with Dan and Vera! They were so kind and efficient, will be recommending my friends and family to go here. | Read Full Review7/9/2023 12:00:00 AM | Google
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★★★★★ Tony TobisTom helped me through the entire process. He answered all my questions and was great. | Read Full Review7/9/2023 12:00:00 AM | Google
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★★★★★ Dominic MariniMy new vehicle was delivered to my residence with a full tank of gas, which was nice, and documents were sent to me for docusign, eliminating time wasted at the dealership. This is a more modern way of facilitating a great customer experience and was preferred. Unfortunately, due to errors in the docs, I had to docusign on 3 separate | Read Full Review7/9/2023 12:00:00 AM | Google
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★★★★★ kkaradactylI would give zero stars except for Mary who was very helpful. My car that was only in for a power steering leak and a wiring issue with the O2 sensor was there for 2 1/2 weeks! That is with making an appointment and probably would have been longer if I hadn’t talked to a manager. If you are behind, don’t take anymore cars until you a | Read Full Review7/9/2023 12:00:00 AM | Google
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★★★★★ Adam WillCalled and was able to make an appointment the same day for an oil change. Upon arrival they informed me that my vehicle had a couple of recalls to check that I was not aware of. Fast and friendly service. | Read Full Review7/8/2023 12:00:00 AM | Google
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★★★★★ Sam 32So thankful for LaFontaine Fenton. My son, Jakob, was just hired and after a very bad experience at his last job Im incredibly happy to see him happy. He LOVES the work environment here and how family oriented it is. He loves going to work everyday. I can't wait to get a car from them and join the family experience. | Read Full Review7/8/2023 12:00:00 AM | Google
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★★★★★ Jordan AgnoliEric was great to work with. Very timely in getting back to us when we had questions and got us the best deal. | Read Full Review7/7/2023 12:00:00 AM | Google
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★★★★★ Michael HuntBrought my car in for service. Had a great experience, the Bob Ross on repeat was a bit much. | Read Full Review7/6/2023 12:00:00 AM | Google
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★★★★★ GrammaVery good experience. Very helpful in getting you what you want. Stay in contact with you. | Read Full Review7/5/2023 12:00:00 AM | Google
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★★★★★ Shannon HasslerOur whole experience was amazing. Rodney was so helpful when we were looking at vehicles. If you need a new/used car, Rodney is the guy to go too. | Read Full Review7/5/2023 12:00:00 AM | Google
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★★★★★ Maria DaviesIt was very easy to work with Dana | Read Full Review7/5/2023 12:00:00 AM | Google
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★★★★★ Joe D.This was my first time working with Dave Facknitz and the experience was phenomenal! I’m thankful for how easy he made the experience with how difficult I probably was to work with ?? He found me the perfect truck and I couldn’t be happier getting into to it every morning! | Read Full Review7/5/2023 12:00:00 AM | Google
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★★★★★ Aiden PullingThe communication, friendly demeanor, and attentiveness that Rodney gave to my wife and I was phenomenal, very much appreciated! | Read Full Review7/5/2023 12:00:00 AM | Google
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★★★★★ timothy hoytLong time to change oil and you forgot to rotate my tires | Read Full Review7/5/2023 12:00:00 AM | Google
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★★★★★ Emily LannonAsk for Wayne Johnson! He was amazing and bent over backwards to get us what we wanted. We were able to get what we wanted at a great price. Note to reader: we bought a newer used vehicle. | Read Full Review7/1/2023 12:00:00 AM | Google
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★★★★★ Matt CJeremy did sold me my next Truck. Having such an experienced sales person that is listening to what I want is very rare. This is why I’m a repeat customer. A company is only as good as their employees, so I would follow Jeremy if he would go to another dealership. Overall great experience. Got a truck that I wanted for the cost I can | Read Full Review6/29/2023 12:00:00 AM | Google
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★★★★★ Dave BuchananGreat experience. Tom Shunia was our salesman. Great guy. Not pushy. Would definitely come back. | Read Full Review6/29/2023 12:00:00 AM | Google
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★★★★★ Jenay WallUpdate...Andrew has been helpful today kudos to him. Hopefully this ends better than it started. Service department forgot about my car for a week. They were supposed to fast track my service because of this. I just need a key made. Now no one will answer my questions and supposedly there aren't any supervisors available. Steer clear | Read Full Review6/28/2023 12:00:00 AM | Google
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★★★★★ Matt SpilkerHad both exhaust manifolds replaced on my 2020 ram And you did an excellent job. Fast and efficient | Read Full Review6/27/2023 12:00:00 AM | Google
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★★★★★ Jenay WallUpdate...Andrew has been helpful today kudos to him. Hopefully this ends better than it started. Service department forgot about my car for a week. They were supposed to fast track my service because of this. I just need a key made. Now no one will answer my questions and supposedly there aren't any supervisors available. Steer clear | Read Full Review6/27/2023 12:00:00 AM | Google
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★★★★★ Veronica PechumerHad car ready that I was interested in. | Read Full Review6/26/2023 12:00:00 AM | Google
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★★★★★ Matt Van NormanDan and Vera were great! Friendly, responsive and got me exactly what I was looking for. They delivered a great experience and I highly recommend to those looking for their next vehicle. | Read Full Review6/26/2023 12:00:00 AM | Google
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★★★★★ Diona ClingmanVery friendly and accommodating! Tom Shunia was great! | Read Full Review6/26/2023 12:00:00 AM | Google
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★★★★★ Nancy RaffinI made an appointment to meet with a sales person yesterday. I arrived at my scheduled time of 3:30 to look at and test drive a 2023 Grand Cherokee Limited. The sales person was busy with another customer so I was told by another sales person to sit in the little cubical across from his to wait for him. At 4:25, after not even being | Read Full Review6/24/2023 12:00:00 AM | Google
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★★★★★ Nicole HemphillTook care of 1 of the 4 recalls and oil change in a timely manner | Read Full Review6/22/2023 12:00:00 AM | Google
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★★★★★ MD PTook our Jeep in fast and diagnosed the problem (car was "limping" in). Got loaner car, had to wait for repair and wish had better communication but all in all great service, acceptable price and it got fixed | Read Full Review6/22/2023 12:00:00 AM | Google
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★★★★★ Todd Stanley Shanburn-BrysonIt was an oil change, took a long time to complete, I waited for about an hour. | Read Full Review6/22/2023 12:00:00 AM | Google
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★★★★★ Ray Shammamie**UPDATE** Dan the service manager has been the most pleasure to have service my car. He truly treated me with 5 star client care. Thanks, Dan and the team at LaFontaine!! | Read Full Review6/21/2023 12:00:00 AM | Google
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★★★★★ Michael WoodVery nice. Awesome service. Emergency situation. Got me back on the road same day. Austin and Julie great communication and assistance. Hat's off to the mechanic, never gets enough credit. Thank You Very Much ?? | Read Full Review6/20/2023 12:00:00 AM | Google
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★★★★★ Sonya FowlerWonderful team! Great communication and follow up during my shopping process. I worked with John Watkins and he was great, informative and quick with the buying process as well! I got the Family Deal! Lol ?? | Read Full Review6/20/2023 12:00:00 AM | Google
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★★★★★ Arabella roseAbsolutely amazing. Khelsey and Grace were an amazing help. | Read Full Review6/20/2023 12:00:00 AM | Google
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★★★★★ Cheryl HarperI was very disappointed with the lack of communication with the service department while my vehicle was being serviced. The communication I did receive was wrong. Plus, when they were finished, I was told everything was fixed when the report I received after the vehicle was returned was they never replicated at their center and 5 day | Read Full Review6/20/2023 12:00:00 AM | Google
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★★★★★ Preston MeansFriendly and attentive people who care about you | Read Full Review6/19/2023 12:00:00 AM | Google
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★★★★★ Dr. Johnnie BrownOutstanding experience from start to finish! | Read Full Review6/19/2023 12:00:00 AM | Google
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★★★★★ TheAppliedEngineerThey keep texting me about another person's job, even though I have them on multiple occasions that they have the wrong number and are not texting the actual customer. Apparently they don't care, so that's why I'm writing this. | Read Full Review6/19/2023 12:00:00 AM | Google
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★★★★★ Ray ShammamieNever get a car from this dealership! I leased a brand new 2023 Jeep from them 30 days ago and the car doesn't start until I jump start the car every single time I get in. I called to get serviced and they told me they can't fit me in until the middle of July (has been happening since June 10th, it is now June 20th). Now I have to ju | Read Full Review6/19/2023 12:00:00 AM | Google
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★★★★★ jennifer EdwardsTraded in a 2005 Jeep for a 2020 Jeep. Easy process | Read Full Review6/17/2023 12:00:00 AM | Google
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★★★★★ Pam MazichFriendly, listened to my concerns. Checked in with me to keep me updated | Read Full Review6/16/2023 12:00:00 AM | Google
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★★★★★ Dawnyelle JamesVery professional, fast, and courteous ???? | Read Full Review6/16/2023 12:00:00 AM | Google
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★★★★★ Ethan BolinScheduled an appointment for service last month it’s been over 3 weeks with them with my car. Pain in the neck to get a hold of anyone was told I be given a loaner within a couple weeks of my car being there bc there were behind on loaners. It’s been another week and half passed being told I was gonna be given one still no answer on | Read Full Review6/15/2023 12:00:00 AM | Google
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★★★★★ Rachel NelsonWorking with Eric Ciesielski has been AMAZING! His customer service is top notch. He made the car buying process easy! He even helped us turn in our Chevy Lease. Thank you Eric! YOUDA BEST! | Read Full Review6/14/2023 12:00:00 AM | Google
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★★★★★ Jan OrcuttWe set there for a long time a never got to look at any cars and the guy said when he finally came back to the room that he would give us a call the next day and it has been almost a week and we have still not heard back from him. | Read Full Review6/13/2023 12:00:00 AM | Google
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★★★★★ J GantosI have mixed feelings about LaFontaine. They had my Jeep for 2 1/2 weeks. I did not receive one phone call from my advisor regarding the status of my vehicle or estimate for repairs. HOWEVER..I was fortunate enough to speak to Zac when I placed my fourth phone call regarding the status of my vehicle. Zac was professional, patient, an | Read Full Review6/13/2023 12:00:00 AM | Google
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★★★★★ StrikerBy far the worst experience I have had with a car dealer, the sales guy I was working with was selling me the wrong car that had already been bought, then he had his manger come into the office and make it sound like it was my fault when it was his mess up, spend your money elsewhere. | Read Full Review6/12/2023 12:00:00 AM | Google
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★★★★★ Breanna CameronTalk to Tom, talk to Tony or talk to the 2 girls in new car sales with the same name. I am going to be honest, came in for a vehicle, was paying sticker, did not even try to negotiate and they made my experience so unpleasant that if they had the last car on earth of the type i wanted to buy for half off, i would strongly consider ju | Read Full Review6/10/2023 12:00:00 AM | Google
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★★★★★ Roy UlmerI was able to book an appointment for a Saturday. I did not get my car back until the following Thursday. I called multiple times for an update and was either sent to voicemail or told I would get a call back. Once an operator emailed multiple levels of management my vehicle suddenly became a priority. Work was done well, but len | Read Full Review6/8/2023 12:00:00 AM | Google
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★★★★★ RENEE ROWEFriendly, attentive and went the extra mile | Read Full Review6/7/2023 12:00:00 AM | Google
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★★★★★ dan wrightBought a used car from them. I have purchased approximately 20 vehicles over my life time. This purchase was the absolute worse experience I have ever had. All the way from the salesman, to the use car manager, to finance. I would never deal with these people again. I would suggest that no one else deal with them either. | Read Full Review6/7/2023 12:00:00 AM | Google
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★★★★★ Cassie HarveyThe perfect dealership, nice helpful, polite people! I love my new truck! I'm very satisfied for choosing to come to LA Fontaine Chrysler dodge ram of Fenton | Read Full Review6/6/2023 12:00:00 AM | Google
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★★★★★ Logan BrownDealer was great from start to finish. Quickly addressed me and my mom. Got us test driving in a few minutes. Very friendly. | Read Full Review6/6/2023 12:00:00 AM | Google
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★★★★★ Norman RizorAlthough the repair seams successful, the diagnosis and treatment took twice the time quoted at the beginning of service. | Read Full Review6/6/2023 12:00:00 AM | Google
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★★★★★ Scott AllportFiori and his sales team were very detailed and attentive. I really appreciate how easy this process was. | Read Full Review6/5/2023 12:00:00 AM | Google
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★★★★★ Dorinda OdishoChris was great to work with! He took great care of us and kept in touch with us through the hole time. The truck looks Great!! | Read Full Review6/5/2023 12:00:00 AM | Google
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★★★★★ Phyllis DarcyLeased a car thru a NY broker. Car came from LaFontaine. Danielle in finance was very accommodating and answered all my questions. | Read Full Review6/5/2023 12:00:00 AM | Google
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★★★★★ Stephen MelkonianJeremy was great, best price in town. | Read Full Review6/5/2023 12:00:00 AM | Google
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★★★★★ W WoodardService department is awesome. Water pump went out on 2019 Ram and they took care of the same morning I came in. Being in Michigan working it’s a pleasure to know there is someone you can count on for repairs | Read Full Review6/2/2023 12:00:00 AM | Google
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★★★★★ Audrey BakosAsk for Jake Camp, he was really nice and explained everything to me and I never felt like I was being pressured into anything! Awesome experience, awesome car! | Read Full Review6/2/2023 12:00:00 AM | Google
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★★★★★ Brian GrundyVery easy to work with and quick to help me buy my new vehicle. Bill did a great job cutting through the BS and getting my on my way! | Read Full Review6/1/2023 12:00:00 AM | Google
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★★★★★ Melissa ZvonekScott was wonderful!! Very knowledgeable and extremely personable. | Read Full Review6/1/2023 12:00:00 AM | Google
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★★★★★ barber2362Customer service department is very nice and help. Service Department had me in and in a flash. | Read Full Review5/31/2023 12:00:00 AM | Google
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★★★★★ Lee CarterMy experience was unprecedented! Very satisfied! | Read Full Review5/31/2023 12:00:00 AM | Google
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★★★★★ Walter HaberaeckerGreat service, free car wash. | Read Full Review5/31/2023 12:00:00 AM | Google
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★★★★★ Jessica McGregorDana was great to work with! | Read Full Review5/31/2023 12:00:00 AM | Google
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★★★★★ Kristin MastersDan and Vera exemplified a customer first approach in working to make our leasing process as positive and simple as possible. Accommodating and understanding in all communication, I appreciate their flexibility as I navigated a busy work schedule. It truly makes a difference to work with honest people- thankful we found a team that c | Read Full Review5/31/2023 12:00:00 AM | Google
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★★★★★ Brittany WojcikAbsolutely horrible service department! We will NEVER take our car there again. Our car was in their shop for almost a MONTH. They never once contacted us. Every time we had to contact them. They never rented us a car or gave us any updates. They "fixed" the problem after $2000+ only for another one to arise one day later. They never | Read Full Review5/31/2023 12:00:00 AM | Google
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★★★★★ Sarah BudzynIf you're looking for a quick, seamless experience getting into a new vehicle, contact Dave Facknitz! My lease was about due to turn in, and Dave went through multiple different options for me, answered my million questions, kept me updated on the process, and went above and beyond to get me into exactly what I was looking for. Once | Read Full Review5/29/2023 12:00:00 AM | Google
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★★★★★ Mario DixonRodney McFadden saw me driving around the parking lot looking at cars and he stopped me and gave me his card and told me if I needed any help to let him know. I love the service and the friendliness. He found me a better vehicle then the one I originally wanted. | Read Full Review5/26/2023 12:00:00 AM | Google
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★★★★★ damika perryRichfield did a great job putting me in my Jeep!!! Thank you so much his customer service is impeccable!!! ,?????? | Read Full Review5/25/2023 12:00:00 AM | Google
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★★★★★ Sylvia BellairsThank you so much you did a great job appreciate your excellent work. | Read Full Review5/24/2023 12:00:00 AM | Google
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★★★★★ Laura HayesZack in service department was awesome! He was very honest and helpful. Everyone was kind in the office. | Read Full Review5/24/2023 12:00:00 AM | Google
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★★★★★ Alisha AlefFiori and his team are amazing! I think this was by far the fastest, and most seamless process I’ve ever had leasing a vehicle! Highly recommend! | Read Full Review5/24/2023 12:00:00 AM | Google
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★★★★★ Mario SingletonReally cool atmosphere and great group of people. | Read Full Review5/24/2023 12:00:00 AM | Google
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★★★★★ Marissa DrybreadTook time to explain each step of the process answered any and all questions very informative and patient | Read Full Review5/23/2023 12:00:00 AM | Google
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★★★★★ mark stylesAbsolutely smooth as could be. David Facknitz was outstanding! Walked me through the entire process and answered any questions we had. Never had to leave my house! | Read Full Review5/22/2023 12:00:00 AM | Google
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★★★★★ savio senawiDave gave me the best service and got me exactly what I needed. Didn’t even have to go to the dealership. Got it done for me in two days. | Read Full Review5/22/2023 12:00:00 AM | Google
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★★★★★ Emily VelaCustomer service was amazing! Ron is a great salesman! | Read Full Review5/21/2023 12:00:00 AM | Google
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★★★★★ Vince JamilMy experience with Dave Facknitz has been amazing over the past few years. He always works hard to get me the best possible deal, and get me what I’m looking for. I’ll definitely be recommending him and Lafontaine to all of my friends and family. | Read Full Review5/19/2023 12:00:00 AM | Google
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★★★★★ Austin AdamsHave you ever experienced this? You are doing the best you can do with taking care of your family, meeting their needs, and handling all the random interruptions in your life and then your wife’s care engine goes out on you? Maybe you’ve had something similar. We were out of a second vehicle for four months and we had tried all the p | Read Full Review5/18/2023 12:00:00 AM | Google
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★★★★★ Lori HBAD BUSINESS: Bought a Jeep Cherokee. 36,000 miles. Before I made my (3rd) car payment, I had to spend $500 on new brakes, needed a new driveshaft with carrier bearing. Got the vehicle back from that, and 2 days later was getting error messages on the dash. Then, I needed a new “brake pressure pump” for which they then kept my | Read Full Review5/18/2023 12:00:00 AM | Google
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★★★★★ corey woodGot me in and out service was great Zach was awesome keeping me informed about how long it was going to take | Read Full Review5/16/2023 12:00:00 AM | Google
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★★★★★ Nua DushajFiori is awesome!!! Super easy process, super convenient, and the price is next level. 100/10 would recommend. In fact, even the guy who dropped the car off was a great guy. All around great team. | Read Full Review5/16/2023 12:00:00 AM | Google
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★★★★★ Megan Quinn NorfleetThey were great for the purchase of our brand new gladiator, but needing warranty service has been a nightmare. One of those dealerships with no after sale customer service. Love our Jeep but will not buy another vehicle from them. Will find another dealership that takes care of their customers post sale!!! | Read Full Review5/14/2023 12:00:00 AM | Google
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★★★★★ eric lightMike the service manager does a fantastic job. Had a couple of small issues with a used Jeep Grand Cherokee I purchase. Mike resolved them immediately once it was brought to his attention. Zack and Lynn the service writers also do an excellent job. Lynn acted as a liaison between the dealership and Jeep. What a difference in the way | Read Full Review5/11/2023 12:00:00 AM | Google
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★★★★★ Lisa LangI recently purchased a car from Dan, and it was an absolute pleasure! From the moment I met him, he made me feel comfortable. He was friendly and accommodating throughout the entire process. He always answered my questions quickly and took the time to explain all my options. His customer service was impeccable. He made the car buying | Read Full Review5/11/2023 12:00:00 AM | Google
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★★★★★ R DFI have not been to your dealership in years! | Read Full Review5/9/2023 12:00:00 AM | Google
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★★★★★ Brigitte ThomasI had DREAT, customer service. Bill Feudale was an AMAZING Sell’s Associate. Everyone, was friendly and accommodating. I would HIGHLY RECOMMEND! 5 STARS, easily… I’d really say, more like 10 STARS! ???????????????????? | Read Full Review5/8/2023 12:00:00 AM | Google
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★★★★★ John ZarembaPurchased a Jeep Grand Cherokee from Dan Provenzola, what a great experience! He and Vera were extremely engaged, from ordering to delivery! Dan and Vera are one of the best sales teams I have ever dealt with and cannot recommend them enough! Friendly, helpful, knowledgeable and super accommodating! Thank you both for a wonderfu | Read Full Review5/7/2023 12:00:00 AM | Google
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★★★★★ Cassey WilliamsHandled my trade in. Super friendly and did all they could to work with my needs. | Read Full Review5/6/2023 12:00:00 AM | Google
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★★★★★ Dustin GrayJust can't fathom paying close to $1000 a month for a vehicle we don't own when people have the same vehicle a year older for $475 a month. Friendly staff...one seemed a little ... Off. Everyone else was great. Just can't get past the unbelievable cost | Read Full Review5/6/2023 12:00:00 AM | Google
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★★★★★ JeffEnded up with a great deal on sweet ride. Every employee that I interacted with was friendly and professional. In particular Kurt and Danielle went the extra mile to get us the best deal. They were both extremely knowledgeable and helpful, not to mention a blast. Ive never had so much fun buying a vehicle. As Kurt likes to say…..Best | Read Full Review5/5/2023 12:00:00 AM | Google
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★★★★★ Hayley NorrisMy lease was up and I was on the search for a new car within my budget-which isn’t an easy feat with the current market. I had been to another jeep dealer the day before and was having a hard time getting the salesperson and manager to listen to my wants and needs. I reached out to Feldman via online chat, where I first met Dan Prove | Read Full Review5/3/2023 12:00:00 AM | Google
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★★★★★ Brandon LipariAwesome! Salesman was the best. | Read Full Review5/3/2023 12:00:00 AM | Google
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★★★★★ Sequoia PerezWorst service department. Ordered a part for my jeep and they can’t even call back to set up the appointment or guarantee a rental three weeks out? Service advisor wasn’t friendly. Staff doesn’t give a hoot about customer service. | Read Full Review5/3/2023 12:00:00 AM | Google
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★★★★★ Joanna EvolaUpdate from 2023: we have now leased 4 Jeeps with Dave. Again, I cannot say enough great things about Dave! Compared to years past, leasing a car now is so easy. Not only was the process done completely through text and email, my husband was able to lower his payment $50 a month from Dave finding an incentive. My Jeep payment is righ | Read Full Review4/30/2023 12:00:00 AM | Google
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★★★★★ Patrick McPhersonNot a good experience. Dealer shenanigans include forced purchase of non-disclosed add ons (paint and fabric sealant for $1,295) as well as packing payments to cover an extended service contract I did not want. In both cases dealer was not forthcoming and I had to probe deeply to reveal the ‘hidden’ costs. It’s tactics like this | Read Full Review4/28/2023 12:00:00 AM | Google
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★★★★★ Krista DungeyThe recent oil change other that the long wait was good however I again am having the jeep wobble at high speeds and called for service and they could. It get me in until 5/18/23. Unacceptable. The vehicle has just 25,000 this is the second such incident and I’ve had to resort to taking it to Garber in Saginaw. | Read Full Review4/28/2023 12:00:00 AM | Google
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★★★★★ Matt KastnerRon was very friendly & easy to talk to. | Read Full Review4/27/2023 12:00:00 AM | Google