Return to complete listing of Chrysler Jeep Dodge and Ram Dealer Battery Service Specialists In Grand Blanc

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

road hazard tire &
wheel protection

for as low as $145, get full repair or replacement cost

Click to Learn More

The Benefits of Synthetic

  • Reduced strain on your battery and engine
  • Better performance in extreme high and low temperatures
  • Improved oil longevity
click here to watch a video and learn more

About Al Serra Chrysler Dodge Jeep Ram

Al Serra Chrysler Dodge Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (877) 681-4221 today to schedule your next appointment.

Our technicians at Al Serra Chrysler Dodge Jeep Ram are ready to help you!
Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Jody Carrithers
    I felt the dealership was very prompt in its response to my inquiry. They got back to me the very next day and connected me with Mr. Rob Collins, in sales. Mr. Collins had the vehicle set up and ready to test drive on my arrival, he addressed the couple small concerns I had regarding the vehicle and worked with me to get them straigh | Read Full Review
    6/4/2023 12:00:00 AM | Google
  • ★★★★★ William Caldwell
    Whitney did an excellent job of taking care of my service needs. She's always professional and willing to make the customer experience positive. | Read Full Review
    6/4/2023 12:00:00 AM | Google
  • ★★★★★ Bhavna Patel
    Very good waiting room and great coffee! | Read Full Review
    6/4/2023 12:00:00 AM | Google
  • ★★★★★ kelly larsen
    | Read Full Review
    6/3/2023 12:00:00 AM | Google
  • ★★★★★ Big Willys Nuc
    | Read Full Review
    6/3/2023 12:00:00 AM | Google
  • ★★★★★ Kymm Heyman
    Great experience with getting my oil changed and tires rotated. Fred was great and was very helpful, helped me save money which is always great! | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ Kim Kibby
    Thank you Deon Miller and the service Team that did the repairs on my beautiful Jeep. I had to get home to the other side of the state. I was so worried and you saved the day! I got right in and you got the parts and the repairs done so fast. Thank you. 10 out of 10. | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ Tami Marshall
    I can’t explain how easy the process was to get into my new Jeep Wrangler. Nick Hittle did a great job. It took only one day to get me into my dream vehicle. If you want a great experience call Nick Hittle. Al Serra is the only place to go for great service and great deals. Thank you Nick! Tami | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ Jennifer Schultz
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    6/2/2023 12:00:00 AM | Google
  • ★★★★★ Marissa Kelsey
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    6/2/2023 12:00:00 AM | Google
  • ★★★★ Julene Drysdale
    Serivce was almost perfect today! I dropped my car & keys off the night before my next-day 11:40 am appointment for tire replacement. They called at 9:28 am to say the service was already complete! And they even fixed a system update issue that I didn’t know about. The one small hiccup was that I had to take the car back to have the | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★ James Etheridge
    They take care of business! ???? | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★ Anonymous
    Was calling around to try to get prices and avaliablity on getting an oil change in my jeep since I'm financing it from a dealership far away and figured I could establish service somewhere more local to where I live and that's an actual jeep dealership since apparently they are able to look at other things like recalls and such. Th | Read Full Review
    6/2/2023 12:00:00 AM | Google
  • ★★★★★ Helen Wolford
    Great experience always affordable and efficient | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ Tim Oleksiak
    | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ Simon Lee
    My oil change was done so quickly. | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ Nathan Murray
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    5/31/2023 12:00:00 AM | Google
  • ★★★★★ Jane Murphy
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    5/31/2023 12:00:00 AM | Google
  • ★★★★★ Mary-Katherine Curnow
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    5/30/2023 12:00:00 AM | Google
  • ★★★★★ Kathy Taddia
    “ EXCELLENT. MICHELE WAS TERRIFIC. SHE EXPLAINED HOW SERVICE APPT WOULD WORK, ARRANGED FOR TRANSPORTATION TO MY HOME, CALLED WHEN SERVICE WAS COMPLETE & SUMMARIZED THE REPAIR WHEN WE PICKED UP THE VEHICLE. GIVE HER A RAISE! HATS OFF TO THE SERVICE TECHNICIAN AS WELL - THE PROBLEM WAS NOT RESOLVED AT A DIFFERENT DEALERSHIP IN MARCH BU | Read Full Review
    5/30/2023 12:00:00 AM | Google
  • ★★★★★ Brian Stuk
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    5/29/2023 12:00:00 AM | Google
  • ★★★★★ Kim
    Fred was really professional and told me all the ways I could pay to get my vehicle fixed. | Read Full Review
    5/28/2023 12:00:00 AM | Google
  • ★★★★★ Debie Schmieder
    Was very satisfied with my service at AL Serra and with Michelle who kept me informed all the way through the process | Read Full Review
    5/27/2023 12:00:00 AM | Google
  • ★★★★★ Brian Machuk
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    5/26/2023 12:00:00 AM | Google
  • ★★★★★ kimberly crandall
    | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ Dustin Blanto
    Man Pete is awesome it was easy finding and buying a new car | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ Nancy Chinonis
    Michelle was wonderful to work with. | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ StoneCity810
    It was a good friendly fast experience. Had what I wanted and was done with in 2 hours | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ Dana Pointer
    I have always had great service from AL Serra, and this was no exception. They even gave me a free car wash! | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ Cara Nucian
    I was a walk in and was taken care of immediately by Tony! He was and is a pleasure, made it very simple and easy! | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ tony salsa
    Great 10/10 | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★ Melissa McClard
    Besides the person who checked me in everything was great..!!! Just not very welcoming which working in customer service myself I always find disheartening when those that choose to work with public can’t find a smile or hello or hi welcome to Al Serra how may I help you today???? | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ Helen Wolford
    | Read Full Review
    5/25/2023 12:00:00 AM | Google
  • ★★★★★ Patton Kids
    After initially having my vehicle repaired by a different dealership who dropped the ball.. I brought my vehicle to AL serra and you all scored. My vehicle now rides like a brand new car again. Thanks again for standing by my side | Read Full Review
    5/25/2023 12:00:00 AM | Google
  • ★★★★★ Steve Toth
    Jennifer Odglen was fantastic. She kept searching until we found the perfect car for our daughter (first car!!). She made the whole process easy and enjoyable! | Read Full Review
    5/25/2023 12:00:00 AM | Google
  • ★★★★★ Kathy Taddia
    | Read Full Review
    5/25/2023 12:00:00 AM | Google
  • ★★★★★ Country Charm Wreaths
    Our salesman Johnny was awesome in helping me find my next vehicle. Even helped us get a manual for our car. Our process was smooth. Thanks again. | Read Full Review
    5/25/2023 12:00:00 AM | Google
  • ★★★★ Leah Kish
    Don’t like having to wait 1 hour and 40 minutes when you have an appt time. | Read Full Review
    5/25/2023 12:00:00 AM | Google
  • ★★★★★ Sharena Richard
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    5/24/2023 12:00:00 AM | Google
  • ★★★★★ Brianna Brown
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    5/24/2023 12:00:00 AM | Google
  • ★★★★ Beth Albright
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    5/24/2023 12:00:00 AM | Google
  • ★★★★★ Matt Plew
    Michele is awesome , she always handles all my service needs. | Read Full Review
    5/23/2023 12:00:00 AM | Google
  • ★★★★★ Kristie Lindamood
    | Read Full Review
    5/23/2023 12:00:00 AM | Google
  • ★★★★★ Daniel Smith
    My appointment was on time. The wait time was much shorter than I expected. | Read Full Review
    5/23/2023 12:00:00 AM | Google
  • ★★★★★ Kaitlyn Adler
    Nick answered all of my questions and was very helpful during the process. | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Ryan Spencer
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    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Shanda Harmon
    We keep coming back to Al Serra because they only hire the very best sales personnel. Trent Vartanian has been our guy for years, and he always takes the absolute best care of us!! We happily refer friends and family to him because we know he will give them the same excellent service! | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★ Mark Zager
    Service writer was welcoming and friendly. However it took an hour and 15 minutes to perform an oil change and tire rotation. Too long!! | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★ Allan Tharp
    Everyone was great. My truck went in and i expected it gone for a few days. Got a call the next day yo pick it up. | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Terri McMullen
    Always a positive experience at Al Serra. | Read Full Review
    5/20/2023 12:00:00 AM | Google
  • ★★★★★ marylou lawrence
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    5/20/2023 12:00:00 AM | Google
  • ★★★★★ Dereka Boose
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    5/20/2023 12:00:00 AM | Google
  • ★★★★★ Dale Mitchell
    Wonderful experience working with Karla at AL Serra Chrysler. If you're looking for a vehicle, just ask for Karla!! | Read Full Review
    5/19/2023 12:00:00 AM | Google
  • ★★★★★ Lynette
    Made an appointment for an oil change and tire check.. They were very efficient, on time and professional. They had to order a tire for me, but expect to have it early next week.. | Read Full Review
    5/19/2023 12:00:00 AM | Google
  • ★★★★★ Chacho Valadez
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    5/19/2023 12:00:00 AM | Google
  • ★★★★★ Alena Garres
    Trey Edwards was amazing, very easy to work with, great attitude and professionalism | Read Full Review
    5/19/2023 12:00:00 AM | Google
  • ★★★★★ Mackenzie Patten
    | Read Full Review
    5/19/2023 12:00:00 AM | Google
  • ★★★★★ Patricia Sigerson
    Excellent customer Service ?? Thank You so much ?? | Read Full Review
    5/18/2023 12:00:00 AM | Google
  • ★★★★★ Marni Mossman
    I had the most amazing experience at Al Serra. I had to take my Jeep in for bodywork, and not only were they done with it surprisingly very quickly, but they even cleaned it and vacuumed it out. It was beautiful. So beautiful I didn’t recognize my own Jeep lol. | Read Full Review
    5/18/2023 12:00:00 AM | Google
  • ★★★★★ Richard Labrenz
    Great Dealership | Read Full Review
    5/18/2023 12:00:00 AM | Google
  • ★★★★★ Hank Huvaere
    Very accommodating and knowledgeable. Great experience! | Read Full Review
    5/18/2023 12:00:00 AM | Google
  • ★★★★★ Nicholas Sanderson
    Deon did a great job thr first time I went in. When I went back, Whitney did amazing and went over the top to male sure I was taken care off | Read Full Review
    5/18/2023 12:00:00 AM | Google
  • ★★★★★ tricia dooley
    Josh Vartanian is the absolute BEST!! So professional and prompt when getting back to me . Josh broke down all my options that were extremely clear & concise. Josh was absolutely wonderful to deal with. I would highly recommend him to all my friends & family! | Read Full Review
    5/18/2023 12:00:00 AM | Google
  • ★★★★★ Kaitlyn Adler
    | Read Full Review
    5/18/2023 12:00:00 AM | Google
  • ★★★★★ Phil Insalaco
    Russell did a great job taking care of our surface rust issues on our 2018 JL Jeep. He went above and beyond to find any issues with the surface rust and processed the claim quickly. All work was done with excellent care. | Read Full Review
    5/18/2023 12:00:00 AM | Google
  • ★★★★★ B Baldridge
    Al Serra CDJR is the only place I would ever take my Dodge. Fred Wallace is top notch. He keeps you informed every step of the service visit. | Read Full Review
    5/17/2023 12:00:00 AM | Google
  • ★★★★★ Renae J
    Service department was very friendly. I had an appointment for oil change and tire rotation and I was in and out in 35 minutes. | Read Full Review
    5/17/2023 12:00:00 AM | Google
  • ★★★★★ courtney wilson
    All good service Whitney! | Read Full Review
    5/17/2023 12:00:00 AM | Google
  • ★★★★★ Janet Conrad
    They couldn’t find my appointment on the books but was able to fit me in. Much appreciated after driving all the way out to Grand Blanc. | Read Full Review
    5/17/2023 12:00:00 AM | Google
  • ★★★★★ Lisa Neva
    I had a piece of trim come off of my Jeep, took the Jeep in and Fred Wallace in the Jeep service department helped me out. 100% recommend!!! | Read Full Review
    5/17/2023 12:00:00 AM | Google
  • ★★★★★ Charles Gossett
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    5/17/2023 12:00:00 AM | Google
  • ★★★★★ Kristine Livingston
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    5/15/2023 12:00:00 AM | Google
  • ★★★★★ Bill Klagstad
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    5/15/2023 12:00:00 AM | Google
  • ★★★★ Gustavo Torres
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    5/14/2023 12:00:00 AM | Google
  • ★★★★★ Alex Lowe
    Overall friendly. Woman who took me in was very nice (I’m sorry I can’t remember your name) and service took the usual time. | Read Full Review
    5/13/2023 12:00:00 AM | Google
  • ★★★★★ Rodney Berry
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    5/13/2023 12:00:00 AM | Google
  • ★★★★★ Cheryl Tomaszewski
    Friendly staff. Always do a great job. Very professional. | Read Full Review
    5/13/2023 12:00:00 AM | Google
  • ★★★★★ Jon Benjamin
    Good service | Read Full Review
    5/13/2023 12:00:00 AM | Google
  • ★★★★★ Tim kern
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    5/13/2023 12:00:00 AM | Google
  • ★★★★★ Anthony Jones
    Service writer's did there job,but not customer corgoil, waiting rm not comfortable at all,employee at desk in front of waiting area, seemed upset when another customer asked to have the TV turned on,not very customer friendly. | Read Full Review
    5/13/2023 12:00:00 AM | Google
  • ★★★★★ Austin Carpenter
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    5/12/2023 12:00:00 AM | Google
  • ★★★★★ Kat Ryan
    Above and beyond! I have a child with Autism l who didn’t do well with a recent change in our vehicles. When I reached out to Owen Bishoff and Kristina Berishaj, they went above and beyond to help me fix the issue and insure her safety. I cannot thank them both enough (and the management team) for helping when they really weren’t req | Read Full Review
    5/12/2023 12:00:00 AM | Google
  • ★★★★★ Joyce Bonventre
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    5/12/2023 12:00:00 AM | Google
  • ★★★★★ dale sypho
    Very courteous service and the service was very fast. They didn’t keep me waiting. Thank you. | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Gunnar Belchick
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    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Scott Fugate
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    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Karen Dice
    Whitney (service dept) was very friendly, efficient and knowledgeable. | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Todd Duby
    I was not at Al serra for oil change. I just paid for oil change for a friend. Now AL serra won't stop pestering me for a review. So here it is. I have no idea how the experience was as I was not there and it was not my vehicle. I have recieved several text wanting a review and they just won't stop so I filled this nonsense out. | Read Full Review
    5/11/2023 12:00:00 AM | Google
  • ★★★★★ Kara Myatt
    Great! Appreciate all Steve's help | Read Full Review
    5/10/2023 12:00:00 AM | Google
  • ★★★★★ Colin Leffert
    Great team! | Read Full Review
    5/10/2023 12:00:00 AM | Google
  • ★★★★★ bsusa election_committee
    Great service and great people, specially the service man: Fred | Read Full Review
    5/10/2023 12:00:00 AM | Google
  • ★★★★★ Elizabeth Craig
    Andreas was amazing and helped me out finding the perfect car and price! Thank you! Definitely recommend him to get your new car and the dealership in general! | Read Full Review
    5/10/2023 12:00:00 AM | Google
  • ★★★★★ thomas honnen
    Michele was very helpful and friendly. The service was also faster than expected. I will definitely be back. Thanks, Tom H Burton. MI | Read Full Review
    5/10/2023 12:00:00 AM | Google
  • ★★★★★ Paige Merritt
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    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Prince OG
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    5/8/2023 12:00:00 AM | Google
  • ★★★★★ Robin Hartman
    Randy was easy to work with. He answered my questions, and was helping me even though he was waiting for on an appointment to come in. It was probably one of the easiest purchases that I've had. I am going back to him to deal with my leased car that is coming up. | Read Full Review
    5/7/2023 12:00:00 AM | Google
  • ★★★★★ Bob Campbell
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    5/6/2023 12:00:00 AM | Google
  • ★★★★★ Janet D
    Always great courteous service | Read Full Review
    5/6/2023 12:00:00 AM | Google
  • ★★★★★ Charlie Arnone
    David Garr and Fred Wallace are top notch folks. Made my service request as simple and complete as I could have asked. | Read Full Review
    5/6/2023 12:00:00 AM | Google
  • ★★★★★ Kelly Taylor
    | Read Full Review
    5/6/2023 12:00:00 AM | Google
  • ★★★★★ Richard Frazier
    Al Serra, Agents treated me like I was a king | Read Full Review
    5/6/2023 12:00:00 AM | Google
  • ★★★★★ Georgia Deering
    | Read Full Review
    5/6/2023 12:00:00 AM | Google
  • ★★★★ STUDIO 72 - HIT THE SUBSCRIBE BUTTON
    The diagnostic prices are way TOO HIGH AND SO ARE THE PRICES OF YOUR NEW CAR & JEEPS !!!! Repair and labor rates are also TOO HIGH , people are gonna start doing repairs themselves and keep their cars longer rather than buy new cars !!!! | Read Full Review
    5/6/2023 12:00:00 AM | Google
  • ★★★★★ Carla Nichols
    Erik was very helpful. He took care of everything while I was at work. He made the process very easy. I would highly recommend Al Serra & make sure to ask for Erik! | Read Full Review
    5/4/2023 12:00:00 AM | Google
  • ★★★★★ Taylor Davis
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    5/4/2023 12:00:00 AM | Google
  • ★★★★★ Kimberly
    I took my 2020 Grand Jeep Cherokee in for an oil change and customer service was superb! Everyone was friendly they answered all my questions, my car went back for service and was ready in just one hour. This is really good since I made the same day appointment online and the appointment system was very user friendly. I'm new to the | Read Full Review
    5/4/2023 12:00:00 AM | Google
  • ★★★★★ Ryan Haney
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    5/3/2023 12:00:00 AM | Google
  • ★★★★★ Razor
    Austin is a top notch salesman, the transaction was fast and uncomplicated | Read Full Review
    5/2/2023 12:00:00 AM | Google
  • ★★★★★ Khaled Isaac
    Great service all the way around. Thank you! | Read Full Review
    5/2/2023 12:00:00 AM | Google
  • ★★★★★ Jeremy Riley
    I encountered a worker with a terrible mouth and attitude but the manager resolved the situation and untimely I a good experience! I look forward to doing more business here! | Read Full Review
    5/2/2023 12:00:00 AM | Google
  • ★★★★★ Mike Burton
    Erik is great! Always finds us exactly what we are looking for the right price. That's the reason we have been going back for nearly 6 years! ALL BLACK DODGE RAM! | Read Full Review
    5/2/2023 12:00:00 AM | Google
  • ★★★★★ Todd Mccredie
    Very good service and was fixed faster than expected and even drives a bit faster. Great job!! | Read Full Review
    5/2/2023 12:00:00 AM | Google
  • ★★★★★ Taylor Ovadek
    | Read Full Review
    5/2/2023 12:00:00 AM | Google
  • ★★★★★ Greg Vadasz
    Always a great experience | Read Full Review
    5/2/2023 12:00:00 AM | Google
  • ★★★★ Jeffrey Koch
    | Read Full Review
    5/2/2023 12:00:00 AM | Google
  • ★★★★ M Mosier
    Made an appointment two weeks ago to have my 2021 Dodge Ram looked at for an exhaust leak. Get to the service center for them to tell me it will take a week or so before they can even look at it. They also tell me I can go rent a car for that time for $40+ a day. WHY WOULD I MAKE AN APPOINTMENT!!! This is not how you run a service re | Read Full Review
    5/2/2023 12:00:00 AM | Google
  • ★★★★ holly lambert
    ACTUALLY I GIVE THEM ZERO STARS This is the second time I have a vehicle in for service. With an appt it sat for a week until they looked at it and then after it was looked at, it took another weeks before them to even started to work on it! Again, this time there my jeep sits! Noone has touched it in 4 working days, and they are no | Read Full Review
    5/2/2023 12:00:00 AM | Google
  • ★★★★★ Joe
    Excellent salesman very thorough thru out the whole process every step of the way from beginning to end | Read Full Review
    5/1/2023 12:00:00 AM | Google
  • ★★★★★ Patti Jo
    Our salesman, Randy Collick, did a great job of getting us in our new van. He got us a great deal on trade in for our other vehicle and we are very pleased with our new van. I would recommend anyone looking for a new vehicle to go to Al Serra and talk to Randy. | Read Full Review
    5/1/2023 12:00:00 AM | Google
  • ★★★★★ Kara Foutz
    Good listeners are rare, especially in sales, so I was very impressed when Andreas listened to my needs and offered options based on what he heard me say. In addition, my coworkers were very impressed that Andreas went above and beyond to deliver my car at work due to my busy schedule. Andreas made an experience I typically dislike ( | Read Full Review
    5/1/2023 12:00:00 AM | Google
  • ★★★★ William Woodward
    Convenient experience. | Read Full Review
    5/1/2023 12:00:00 AM | Google
  • ★★★★ Kevin Wier
    Just got my tires switched out from winter to summer tires and specifically told them to let me put the old tires in my car , but they slapped them in anyway . I would have never thrown a tire in my front seat . What the hell??? Very unhappy with the service I received on my vehicle. Such a shame , I actually liked the convenience o | Read Full Review
    5/1/2023 12:00:00 AM | Google
  • ★★★★★ Robin Hartman
    | Read Full Review
    4/29/2023 12:00:00 AM | Google
  • ★★★★★ A K
    Andreas was wonderful to work with. He kept us updated every step of the process. Will definitely come back for future vehicle purchasing needs. | Read Full Review
    4/29/2023 12:00:00 AM | Google
  • ★★★★★ Drew Dixon
    Awesome experience, Chris was the man, in and out in a new car. Highly recommend Al Serra for all your auto needs. | Read Full Review
    4/29/2023 12:00:00 AM | Google
  • ★★★★★ Rachel Papke
    | Read Full Review
    4/29/2023 12:00:00 AM | Google
  • ★★★★ Chris Pawlak
    Very unhappy with our service. It took 7 days to even have our car looked at and was extremely overpriced. Will be taking our business elsewhere | Read Full Review
    4/29/2023 12:00:00 AM | Google
  • ★★★★★ Susan Ryszawa
    Fred was very professional and treated me with respect. He was empathetic with me and my situation. I felt he went above and beyond with making my visit as smooth as it could be. I truly appreciated him being understanding and straightforward with the details of my tire repair. He is probably the only reason I would come back in for | Read Full Review
    4/28/2023 12:00:00 AM | Google
  • ★★★★★ Rebekah Willis
    Deon was great | Read Full Review
    4/28/2023 12:00:00 AM | Google
  • ★★★★★ Joseph Idolski
    | Read Full Review
    4/28/2023 12:00:00 AM | Google
  • ★★★★★ Landon Piazza
    Adam was a great salesman to work with and did a great job of getting me in the right vehicle. He did an excellent job of communicating, weighing my needs in a vehicle, making solid recommendations, and keeping things simple throughout the entire process. I'd recommend working with him to anyone looking for their next vehicle. | Read Full Review
    4/28/2023 12:00:00 AM | Google
  • ★★★★★ Rylie Price
    | Read Full Review
    4/28/2023 12:00:00 AM | Google
  • ★★★★★ Brandon B
    Adam was amazing during the whole buying process. Very knowledgeable and answered all my questions. I was very please on how the entire process went. Definitely will deal with again and recommend anyone that needs a vehicle! | Read Full Review
    4/28/2023 12:00:00 AM | Google
  • ★★★★★ Connie
    | Read Full Review
    4/28/2023 12:00:00 AM | Google
  • ★★★★ Angalique Lennox
    | Read Full Review
    4/28/2023 12:00:00 AM | Google
  • ★★★★★ Greeg Croom
    | Read Full Review
    4/27/2023 12:00:00 AM | Google
  • ★★★★★ Tamara Robins
    | Read Full Review
    4/27/2023 12:00:00 AM | Google
  • ★★★★★ Russell Hughey
    Customer service was great. | Read Full Review
    4/27/2023 12:00:00 AM | Google
  • ★★★★★ kenneth wolosonowich
    | Read Full Review
    4/27/2023 12:00:00 AM | Google
  • ★★★★★ Austin Flores
    Great experience! At Al Serra it’s a different culture. Friendly, helpful and not to pushy! | Read Full Review
    4/27/2023 12:00:00 AM | Google
  • ★★★★★ Tammy Gill
    I always go back to the dealership for services. Al Serra Chrysler always takes good care of my vehicle. | Read Full Review
    4/26/2023 12:00:00 AM | Google
  • ★★★★ Lamar Tillman
    I just want to say Al Serra Jeep is like family. Things don’t always go well, but working together you can get the job done right. I want to thank Michele for keeping me constantly updated on my vehicle s status, and Service Manager Cole for always taking the time to see that the job gets done to customer satisfaction. I appreciate y | Read Full Review
    4/26/2023 12:00:00 AM | Google
  • ★★★★★ Adam Keller
    Russell did a great job of communicating with me and answering any questions I had. This dude is A1, the kind of guy you take home to meet your parents. Don't let his devilish good looks fool you, this guy has a heart of gold. He's a hard worker and even better friend. I'd pound a couple of cold ones at a Lions game with Russell any | Read Full Review
    4/25/2023 12:00:00 AM | Google
  • ★★★★★ Dave Fredrickson
    Very helpful and pleasant to work with. Very knowledgeable. | Read Full Review
    4/24/2023 12:00:00 AM | Google
  • ★★★★★ James Lennox
    Always friendly staff, and always gets the job done with no hiccups. | Read Full Review
    4/24/2023 12:00:00 AM | Google
  • ★★★★ Tj Fisher
    Friendly, fast, courteous. Great experience. | Read Full Review
    4/24/2023 12:00:00 AM | Google
  • ★★★★★ Eric S.
    | Read Full Review
    4/22/2023 12:00:00 AM | Google
  • ★★★★★ Heidi Phaneuf
    | Read Full Review
    4/21/2023 12:00:00 AM | Google
  • ★★★★★ Tyler Baker
    Jason Fleury makes the process quick and easy! | Read Full Review
    4/21/2023 12:00:00 AM | Google
  • ★★★★★ Tim Works
    My vehicle's needs were taken care of in a timely manner which was important to me. We depend on our van to get around and this time we were able to get the work done and be back on the road the same day. Thank you. Michele was professional and friendly to work with; making sure everything was taken care of and I was very pleased wit | Read Full Review
    4/21/2023 12:00:00 AM | Google
  • ★★★★★ Jillian Themm
    Very knowledgeable and helpful got me into the car I’ve always wanted. | Read Full Review
    4/19/2023 12:00:00 AM | Google
  • ★★★★★ Patti Jo
    | Read Full Review
    4/19/2023 12:00:00 AM | Google
  • ★★★★★ Daniel Van Wagner
    highly professional as always | Read Full Review
    4/18/2023 12:00:00 AM | Google
  • ★★★★★ Edward Steele
    | Read Full Review
    4/18/2023 12:00:00 AM | Google
  • ★★★★★ Belal MD
    Great customer service!! | Read Full Review
    4/18/2023 12:00:00 AM | Google
  • ★★★★★ Krista Meyer
    Didn't have to wait too long for my service to get done. | Read Full Review
    4/18/2023 12:00:00 AM | Google
  • ★★★★★ Jazmin Reed
    | Read Full Review
    4/18/2023 12:00:00 AM | Google
  • ★★★★★ Jessica Love
    | Read Full Review
    4/18/2023 12:00:00 AM | Google
  • ★★★★ Johan Gman
    They had a two weeks to do work that should have taken 2 days | Read Full Review
    4/18/2023 12:00:00 AM | Google
  • ★★★★★ Gilliemonster
    | Read Full Review
    4/17/2023 12:00:00 AM | Google
  • ★★★★★ Tricia Bicego
    The experience was great! We found our vehicle online. Hunter was great about responding. John the manager helped get us to Scott Newhart. We were able to drive the vehicle off the lot and close the deal in 2 hours. We are so happy with the new vehicle! | Read Full Review
    4/15/2023 12:00:00 AM | Google
  • ★★★★★ Mark
    Thanks Deon I appreciate the help | Read Full Review
    4/15/2023 12:00:00 AM | Google
  • ★★★★★ Shawn Emory
    | Read Full Review
    4/14/2023 12:00:00 AM | Google
  • ★★★★★ Bob Stanley
    My service experience has been just as good as the buying experience. Michelle took care of me for a fast and friendly time. | Read Full Review
    4/14/2023 12:00:00 AM | Google
  • ★★★★★ Brian Welch
    | Read Full Review
    4/13/2023 12:00:00 AM | Google
  • ★★★★★ Brian Brandt
    Competitive priced oil change quick and easy!!! | Read Full Review
    4/13/2023 12:00:00 AM | Google
  • ★★★★★ Steve Horton
    Great service!! In and out within 30 minutes for a synthetic oil change and car wash. However, please don't mess with the seat settings. | Read Full Review
    4/13/2023 12:00:00 AM | Google
  • ★★★★★ Vernon Dennis
    | Read Full Review
    4/13/2023 12:00:00 AM | Google
  • ★★★★★ Linda Jarrett
    To be fair the service they provide is good. The first three oil changes on our new Jeep Cherokee are free. They require an appointment. Was there about an hour. Vs a 15 min drive through at other oil change facilities. They also included a tire rotation. All in all if you have the time it’s a good value but I made an appointment jus | Read Full Review
    4/13/2023 12:00:00 AM | Google
  • ★★★★★ Jordan Mystian
    Drew, Thank you for being a wonderful sales person! I love my new car! I would highly recommend him. He did a great job! | Read Full Review
    4/12/2023 12:00:00 AM | Google
  • ★★★★★ Amy Rose
    | Read Full Review
    4/12/2023 12:00:00 AM | Google
  • ★★★★★ Gill Mack
    Fast, friendly and professional service. | Read Full Review
    4/11/2023 12:00:00 AM | Google
  • ★★★★★ Ian Duggan
    Great experience with the service department. I worked with Russel. He did a nice job keeping me updated and working with my insurance company. | Read Full Review
    4/11/2023 12:00:00 AM | Google
  • ★★★★ Peggy Youngs
    | Read Full Review
    4/11/2023 12:00:00 AM | Google
  • ★★★★★ Renee Gould
    | Read Full Review
    4/10/2023 12:00:00 AM | Google
  • ★★★★ Doc Holiday
    I have been a customer of Al Serra for many, many, many years now. My last visit was one of the worst visits I have experienced to date. The service advisor out right lied to me about the repairs that were done and charged me WAY more than I should have been. If I could leave zero stars I would. | Read Full Review
    4/10/2023 12:00:00 AM | Google
  • ★★★★★ Larry King
    As always I got fast courteous service. I'm always glad to have Howard take care of my vehicle service. | Read Full Review
    4/9/2023 12:00:00 AM | Google
  • ★★★★★ Tracy Cederquist
    Fantastic! In early 2022 we stopped buy AL Serra to look at the 2022 Ram 2500 and Randy was the salesperson we talked to. He took the time to answer all our questions about the current model and allowed us to test drive a 2022 Ram 2500 that was available on the lot. Randy is very knowledgeable about the product and sales process. Tha | Read Full Review
    4/9/2023 12:00:00 AM | Google
  • ★★★★★ Kirstin Miller
    | Read Full Review
    4/7/2023 12:00:00 AM | Google
  • ★★★★★ Kristen Lupro
    | Read Full Review
    4/7/2023 12:00:00 AM | Google
  • ★★★★★ Aimee Shreve
    Adam Garceau always provides the best service. He doesn't play games and works to get the best deal. | Read Full Review
    4/7/2023 12:00:00 AM | Google
  • ★★★★★ Mike Tevis
    | Read Full Review
    4/7/2023 12:00:00 AM | Google
  • ★★★★★ Scott Wilcox
    Best Day I had in years. Tom was fantastic, friendly and awsome. | Read Full Review
    4/7/2023 12:00:00 AM | Google
  • ★★★★★ Deacon Clarence
    Good service on time appointment | Read Full Review
    4/5/2023 12:00:00 AM | Google
  • ★★★★★ Ken Gates
    Whitney made my routine maintenance stop great. Friendly.. Courteous.. Professional.. Thank You Whitney!!! | Read Full Review
    4/5/2023 12:00:00 AM | Google
  • ★★★★★ Shane Hunter
    | Read Full Review
    4/5/2023 12:00:00 AM | Google
  • ★★★★★ Kayla Baxter
    I have dealt with Fred Wallace many times over the years and he has always been great. Very informative and explains everything. One of the many reasons I always take my van back for any service needs! | Read Full Review
    4/5/2023 12:00:00 AM | Google
  • ★★★★★ Michael Smith
    Customer service was good. Would suggest that cara be washed and vacuumed before returned to customers!! | Read Full Review
    4/5/2023 12:00:00 AM | Google
  • ★★★★★ Barbie George
    Overall it's a decent shop. Dion Miller the one who served me is not a people's person for sure. | Read Full Review
    4/5/2023 12:00:00 AM | Google
  • ★★★★ CJ Todd
    2023- I'll be changing my four stars down to two. When you take your car to the dealership, ones expectation is that they are the echelon on garages as it relates to this model car. They wanted to charge me about $900 to do my radiator, and also said that my motor mounts were leaking which was $1,000 job. I took my truck to another g | Read Full Review
    4/5/2023 12:00:00 AM | Google
  • ★★★★★ Nicholas Sanderson
    Deon did a great job | Read Full Review
    4/4/2023 12:00:00 AM | Google
  • ★★★★★ Les Hadden
    Fred and the gang in the jeep service department once again did a fantastic job servicing my jeep and rotating the tires I have to say that I am 110% satisfied and as always everyone at the Al Serra auto Plaza are always professional and kind I will see them again very soon during my next visit… oh, and I didn’t even have an appointm | Read Full Review
    4/4/2023 12:00:00 AM | Google
  • ★★★★★ Capt Mike
    | Read Full Review
    4/4/2023 12:00:00 AM | Google
  • ★★★★★ Leodis Johnson
    | Read Full Review
    4/4/2023 12:00:00 AM | Google
  • ★★★★★ dpslivinski
    This was my 11th new vehicle purchase in the past 30 years and the worst experience of them all! Poor communication, misleading information, mechanical issue with vehicle, denial that there was a problem. Only good thing was a good price but in this case, not worth it. Ed Koehn in Greenville took care of the new car issue under wa | Read Full Review
    4/4/2023 12:00:00 AM | Google
  • ★★★★★ Michael Beer
    | Read Full Review
    4/3/2023 12:00:00 AM | Google
  • ★★★★★ Ryan Strevel
    Erik, my salesman was very friendly and asked many questions that pertained to what I was looking for in a vehicle he was also very knowledgeable/ helpful with savings and discounts that helped me find a truck I was able to afford | Read Full Review
    4/3/2023 12:00:00 AM | Google
  • ★★★★★ Bruce McNier
    When I went to AL Serra,s Jeep I was immediately greeted by Adam Garceau. Adam was very friendly and knowledgable.. We discussed buy and lease option and deals. The next day my wife and I went back and had Adam fix us up with some test drives, after which we signed a lease for a 2022 Compass Limited. Very efficient and smooth experie | Read Full Review
    4/1/2023 12:00:00 AM | Google
  • ★★★★★ David Benjamen
    excellent service | Read Full Review
    4/1/2023 12:00:00 AM | Google
  • ★★★★ Cassandra Miller
    | Read Full Review
    4/1/2023 12:00:00 AM | Google
  • ★★★★★ James Smallwood
    Service team was fast and very friendly. I will definitely be coming back for service. | Read Full Review
    3/31/2023 12:00:00 AM | Google
  • ★★★★★ Jerome Buggs
    Was the best car buying experience I ever went thru I highly recommend you go here to get your next vehicle I highly recommend Nateya | Read Full Review
    3/31/2023 12:00:00 AM | Google
  • ★★★★ Larry Elrod
    Russell (service dept.) was great! Professional, prompt with very good customer service. I'm very happy with Al Serra, not happy with Chrysler or the communication between the two. Nor, how Chrysler is handling the Jeep steering wheel dampner situation, with only one part being allowed, per week to be ordered. Nine of my last ten veh | Read Full Review
    3/31/2023 12:00:00 AM | Google
  • ★★★★★ David Shatzer
    Relaxed atmosphere, clean comfortable surroundings and the most engaged, knowledgeable and professional sales staff I have experienced in years. | Read Full Review
    3/30/2023 12:00:00 AM | Google
  • ★★★★★ Hill Elementary
    If I could give Steve Carnes a 100 out of 10 I would. No pressure, patient, and explains everything thoroughly! Thank you, Steve, for getting me into my dream car! | Read Full Review
    3/30/2023 12:00:00 AM | Google
  • ★★★★★ Amy Gottlieb
    Oil change was completed within 40 minutes. | Read Full Review
    3/30/2023 12:00:00 AM | Google
  • ★★★★★ B V
    Picked up my new Jeep today and I cannot say enough about, not only Al Serra, but more so, Austin Jozwiak. Austin went above and beyond to make sure my needs were met. No pressure, very polite, and explained everything in detail. If you want someone that is going to work with you and not play games...go see Austin at AL Serra! I will | Read Full Review
    3/30/2023 12:00:00 AM | Google
  • ★★★★★ Fred
    My salesman was Andrew Zavatsky. Very friendly and helpful. He helped me find the GC I was searching for. I highly recommend Andrew! | Read Full Review
    3/30/2023 12:00:00 AM | Google
  • ★★★★★ Candi Soriano
    Very happy with the service I was provided | Read Full Review
    3/30/2023 12:00:00 AM | Google
  • ★★★★★ Cheveze King
    Always a good experience here | Read Full Review
    3/30/2023 12:00:00 AM | Google
  • ★★★★★ patrick rivera
    Did not offer complementary car wash with service | Read Full Review
    3/28/2023 12:00:00 AM | Google
  • ★★★★★ Jacob Pitt
    | Read Full Review
    3/27/2023 12:00:00 AM | Google
  • ★★★★★ Jeffrey Green
    I been buying and having service done to my cars from Al Serra since I was 21….I’m 50 now…that should tell you something! | Read Full Review
    3/27/2023 12:00:00 AM | Google
  • ★★★★★ Debra Billings
    Howard went above and beyond helping me. That is why I am a regular at Al Serra. The customer service is superb. | Read Full Review
    3/27/2023 12:00:00 AM | Google
  • ★★★★★ RC
    Best price around for an oil change | Read Full Review
    3/27/2023 12:00:00 AM | Google
  • ★★★★ Monica Morales
    | Read Full Review
    3/27/2023 12:00:00 AM | Google
  • ★★★★★ Kirk Baxter
    | Read Full Review
    3/25/2023 12:00:00 AM | Google
  • ★★★★★ Kaitlyn King
    | Read Full Review
    3/25/2023 12:00:00 AM | Google
  • ★★★★★ Kayla Kaufield
    My family actually purchased two cars within the last week. David Long and JJ were absolutely amazing. David did whatever he could to make sure we drove away with our cars and also listened to things we wanted when it came to our cars! Both my brother & I are extremely happy!! The entire staff is amazing and friendly. Great place if | Read Full Review
    3/25/2023 12:00:00 AM | Google
  • ★★★★ craig mclean
    Had appt 7:40 am on Tue & service kept telling us every day it would be brought in to get looked at shortly. Finally we had to pick it up because they said it “might “ be brought in Friday to get looked at | Read Full Review
    3/24/2023 12:00:00 AM | Google
  • ★★★★★ Rich Erb
    Adam was awesome to work with right from the start and all the way to closing! I would highly recommend him to anyone looking to buy a Jeep, Ram, Chrysler or Dodge! Thanks Adam! | Read Full Review
    3/23/2023 12:00:00 AM | Google
  • ★★★★★ Barbara Sinanian
    They were quick and friendly and charged what I expected for my oil change. | Read Full Review
    3/23/2023 12:00:00 AM | Google
  • ★★★★ Tiffany Marchand
    | Read Full Review
    3/23/2023 12:00:00 AM | Google
  • ★★★★ john cunningham
    Service appointments are to meet with the service advisor, not have your vehicle serviced. Upon arrival they advised me that it would be 48hrs before the vehicle was looked at by a tech and they expected I would leave my vehicle. While I appreciate the honesty and transparency, the system is ridiculous. I did not leave my vehicle | Read Full Review
    3/22/2023 12:00:00 AM | Google
  • ★★★★★ Andrea Austin
    | Read Full Review
    3/21/2023 12:00:00 AM | Google
  • ★★★★★ Joann Connors
    Technician was friendly and informative. Oil change and tire rotation done in 45 min. | Read Full Review
    3/21/2023 12:00:00 AM | Google
  • ★★★★★ Kenneth Bigger
    | Read Full Review
    3/21/2023 12:00:00 AM | Google
  • ★★★★★ Mark Latchana
    Excellent experience with this service department. Communication was effective, efficient and appropriate. My car was fixed and clean when returned. Could not be more pleased. | Read Full Review
    3/21/2023 12:00:00 AM | Google
  • ★★★★★ Jacqueline Smith
    Excellent | Read Full Review
    3/21/2023 12:00:00 AM | Google
  • ★★★★★ Michelle Burk
    Great customer service | Read Full Review
    3/21/2023 12:00:00 AM | Google
  • ★★★★★ Fred
    | Read Full Review
    3/21/2023 12:00:00 AM | Google
  • ★★★★★ Thomas Bethke
    Very easy to work with...we bought a car and they delivered it to the state line so we could pick it up and not have to change our travel plans. All employees were professional and eager to gain our business! | Read Full Review
    3/21/2023 12:00:00 AM | Google
  • ★★★★★ Mamie Wiggins
    | Read Full Review
    3/21/2023 12:00:00 AM | Google
  • ★★★★★ Aleshea Lipford
    | Read Full Review
    3/21/2023 12:00:00 AM | Google
  • ★★★★ Scott Stringer
    | Read Full Review
    3/21/2023 12:00:00 AM | Google
  • ★★★★ Shawnaa Gee
    0/10 prices kept changing. Incorrect quotes. Dealer didn’t have correct tools to fix my tire. | Read Full Review
    3/21/2023 12:00:00 AM | Google
  • ★★★★★ Robin Cooper
    Great service from Randy!! I got a full tank of gas. And some outstanding floor mats too boot!! I will now be a returning Leasee! A dealership in Lapeer lost my business. | Read Full Review
    3/20/2023 12:00:00 AM | Google
  • ★★★★★ gabe msupin
    Very well taken care and customer service was top notch and went above and beyond to accomplish the mission of the company and set high standards | Read Full Review
    3/20/2023 12:00:00 AM | Google
  • ★★★★★ Sid V
    Very responsive and helpful. Made the new vehicle purchase go smoothly. Answers were always readily available. | Read Full Review
    3/20/2023 12:00:00 AM | Google
  • ★★★★★ Nina Ross
    Very professional did not stop till I found the right car I wanted very patient and kind real good dude | Read Full Review
    3/20/2023 12:00:00 AM | Google
  • ★★★★★ Chuck Lewis
    | Read Full Review
    3/20/2023 12:00:00 AM | Google
  • ★★★★★ Sissy Derk
    They were very helpful in helping me find the best car for me | Read Full Review
    3/19/2023 12:00:00 AM | Google
  • ★★★★★ Don Drost
    | Read Full Review
    3/18/2023 12:00:00 AM | Google
  • ★★★★★ Grayson Boychuk
    Our salesman Adam was absolutely fantastic, he was able to fulfill our wants and needs above and beyond…highly recommend him.. | Read Full Review
    3/17/2023 12:00:00 AM | Google
  • ★★★★★ Jennifer Swiatowy
    It was excellent! Erik was knowledgeable, listened to my wants/needs in a vehicle and provided me with information helpful in making the decision for a new vehicle. I would recommend Erik 100% to friends and family looking for a vehicle. | Read Full Review
    3/17/2023 12:00:00 AM | Google
  • ★★★★★ earnest matthews
    Very professional, polite and fast | Read Full Review
    3/17/2023 12:00:00 AM | Google
  • ★★★★★ Lois Miller
    | Read Full Review
    3/17/2023 12:00:00 AM | Google
  • ★★★★★ Marilyn Zerka
    Fast! ?? | Read Full Review
    3/17/2023 12:00:00 AM | Google
  • ★★★★★ Robert Gower
    Sought 10 k service for Jeep GC of oil change, filter and tire rotation. Service completed in ~ 20 minutes by courteous staff | Read Full Review
    3/17/2023 12:00:00 AM | Google
  • ★★★★★ Jerry MI USA
    Fast and friendly service. Dion Miller was very professional and thorough when he explained the service that was done to the vehicle. I will be back. | Read Full Review
    3/17/2023 12:00:00 AM | Google
  • ★★★★ Heather Grigg
    Easy in easy out. Very friendly | Read Full Review
    3/17/2023 12:00:00 AM | Google
  • ★★★★★ Kara Polmanteer
    This is our second experience with the service department. We dropped our vehicle off on a Tuesday morning. I spoke with the service manager on Wednesday for an update and was told that a technician hadn’t looked at our van yet and that their goal was to have it looked at within 48 hours of being dropped off. When I asked why they ha | Read Full Review
    3/17/2023 12:00:00 AM | Google
  • ★★★★★ Mark Burk
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    3/16/2023 12:00:00 AM | Google
  • ★★★★★ Tanya williams
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    3/16/2023 12:00:00 AM | Google
  • ★★★★★ Tony Rossello
    Fast! Great service with no pressure up sell. | Read Full Review
    3/16/2023 12:00:00 AM | Google
  • ★★★★★ Rohnald Mccullough
    Just overall love how quick they are and making sure everything is right with my vehicle. | Read Full Review
    3/16/2023 12:00:00 AM | Google
  • ★★★★★ Lei Davie
    Oil change experience was wonderful, received fast and friendly service. | Read Full Review
    3/16/2023 12:00:00 AM | Google
  • ★★★★★ Lindsay Vandeberghe
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    3/16/2023 12:00:00 AM | Google
  • ★★★★★ Lynley Watters
    Austin was helpful and very kind! | Read Full Review
    3/16/2023 12:00:00 AM | Google
  • ★★★★★ Lois Fuqua
    The best place to go where they know everything about your vehicle and concerned about getting in back on the road safely | Read Full Review
    3/16/2023 12:00:00 AM | Google
  • ★★★★★ Fred Baldwin
    Howard provided excellent customer service and support. If you need your oil change or any other service go to Al Serra you will be glad you did ?? | Read Full Review
    3/16/2023 12:00:00 AM | Google
  • ★★★★★ Johnnie Davis
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    3/16/2023 12:00:00 AM | Google
  • ★★★★★ Latanya Carter
    Great customer service very polite! Al Serra has excellent service shout out to Jason Morris? Godbless him | Read Full Review
    3/16/2023 12:00:00 AM | Google
  • ★★★★ Scott OGuinn
    | Read Full Review
    3/16/2023 12:00:00 AM | Google
  • ★★★★ Fern Wilson
    Website using Google leads to site to choose service, but service screens don't come up. Had to go back to prior emails from last visit to get link to schedule appointment. Can someone look into that? I told same to the advisor. Otherwise, quick, efficient - did the oil change and tire rotation plus the 50K update - brake flush p | Read Full Review
    3/16/2023 12:00:00 AM | Google
  • ★★★★ loriann dunigan
    The service department is horrible!!! They've serviced my son's car 4 times and haven't fixed the problem! Every time he takes it in the charge the insurance company for something new, no one else wants to work on it because they don't want to be liable for what these so called master mechanics have messed up | Read Full Review
    3/16/2023 12:00:00 AM | Google
  • ★★★★★ Eric Cooper
    | Read Full Review
    3/15/2023 12:00:00 AM | Google
  • ★★★★★ Danielle A
    I very much appreciated Adam's professionalism and his willingness to accommodate me in everything I was looking for. He went above and beyond in meeting my needs and making the transaction as easy as possible. I will definitely be contacting him for any future car purchases. And I highly recommend Adam, as well as Al Serra. | Read Full Review
    3/15/2023 12:00:00 AM | Google
  • ★★★★ Mara Johnson
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    3/15/2023 12:00:00 AM | Google
  • ★★★★ Lin Lewis
    Not satisfied, came here to get an oil change didnt think about checking my miles until the second time I took my truck back for an oil change and my husband told me to look at my miles and then I noticed that my miles had jumped up. When I looked at my past oil changes mileage in and mileage out this is the only place that my miles | Read Full Review
    3/15/2023 12:00:00 AM | Google
  • ★★★★★ Robin Edwards
    My experience at AlSerra was great . I needed a new key fob my sales rep was Deon Miller. He first checked to make sure that I didn’t need a battery. The wait time was reasonable. Overall great experience | Read Full Review
    3/13/2023 12:00:00 AM | Google
  • ★★★★★ Eric LaBrecque
    Went in for an oil change and waited 45-mins as advertised. Service was fine, thank you. | Read Full Review
    3/13/2023 12:00:00 AM | Google
  • ★★★★★ Vershaunda Catron
    My experience has always been excellent | Read Full Review
    3/11/2023 12:00:00 AM | Google
  • ★★★★★ Jan Merz
    Michele (in Service) was efficient and friendly, and was able to answer all my questions and concerns. You are fortunate to have her on your staff! | Read Full Review
    3/11/2023 12:00:00 AM | Google
  • ★★★★★ Kyle Caldwell
    Very happy with my experience. Adam Garceau was very kind and helpful! Would definitely recommend to people I know. | Read Full Review
    3/11/2023 12:00:00 AM | Google
  • ★★★★★ neal clayton
    | Read Full Review
    3/8/2023 12:00:00 AM | Google
  • ★★★★★ Tami White
    Fred in service went above and beyond to help me with my Jeep. Thank you very much for putting my anxiety over the situation at rest. | Read Full Review
    3/8/2023 12:00:00 AM | Google
  • ★★★★★ Christine Powell
    My experience at Al Serra all excellent I have always speak with Deon Miller and had the best customer service! Very kind.Also the driver that pick me up was also very nice. | Read Full Review
    3/8/2023 12:00:00 AM | Google
  • ★★★★★ matthew lasky
    Great communication and service was done quickly | Read Full Review
    3/8/2023 12:00:00 AM | Google
  • ★★★★★ Steve Osminski
    | Read Full Review
    3/8/2023 12:00:00 AM | Google
  • ★★★★★ Peggy Van Eckoute
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    3/6/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Easler
    Great experience! This was my first time visiting their grand blanc location. The fenton Ram dealer couldn't look at my truck for a week. Al Serra got me in the same day and had it back to me in 3 days. Michelle was great! You've earned a new customer! | Read Full Review
    3/6/2023 12:00:00 AM | Google
  • ★★★★★ Roberta Angelo
    Everything was easy and the people there have excellent service skills. We got a big snowstorm the day I was supposed to come and pick up my Jeep. Since the car built for snow was actually at the dealership, I was having a difficult time getting there to pick it up. Russell was super accommodating and helped me work out special arr | Read Full Review
    3/4/2023 12:00:00 AM | Google
  • ★★★★★ RAYVON JOHNSON
    | Read Full Review
    3/3/2023 12:00:00 AM | Google
  • ★★★★★ David Waskom
    Jacob is a awesome service advisor! | Read Full Review
    3/3/2023 12:00:00 AM | Google
  • ★★★★★ Lenny Kersten
    From the time I walked in to the time I left, there was NO PRESSURE and very courteous salesperson helping us out ! AWESOME EXPERIENCE ?????? | Read Full Review
    3/3/2023 12:00:00 AM | Google
  • ★★★★★ Dan
    This is the third time that I have bought a vehicle from Hudy. As always he was professional and friendly. He was great at answering any questions I had and returned my texts/calls in a timely manner. My oldest child is going to be driving soon so I will eventually be returning to make my fourth vehicle purchase from Hudy. I honestly | Read Full Review
    3/3/2023 12:00:00 AM | Google
  • ★★★★★ Manda Mallard
    | Read Full Review
    3/3/2023 12:00:00 AM | Google
  • ★★★★★ Justin Reinert
    Fred did an amazing job of getting our car in and out in an orderly and timely fashion! | Read Full Review
    3/3/2023 12:00:00 AM | Google
  • ★★★★★ Cameron Brown
    See Eric f for your car needs he’s the expert | Read Full Review
    3/3/2023 12:00:00 AM | Google
  • ★★★★★ E Beckelic
    | Read Full Review
    3/3/2023 12:00:00 AM | Google
  • ★★★★★ Sharon Goodrow
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    3/1/2023 12:00:00 AM | Google
  • ★★★★★ matthew zerka
    Great experience! I highly recommend Nick! | Read Full Review
    3/1/2023 12:00:00 AM | Google
  • ★★★★★ Rob Baker
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    3/1/2023 12:00:00 AM | Google
  • ★★★★★ Sharion Mcginnis
    They were very thorough and kept me updated on the service being done. I was pleased on the service. | Read Full Review
    3/1/2023 12:00:00 AM | Google
  • ★★★★★ Nancy Mularski
    | Read Full Review
    3/1/2023 12:00:00 AM | Google
  • ★★★★★ Lora Rudolph
    Erik at Al Serra was FANTASTIC!! Definitely cannot ask for a better salesman. We had a little snafu during sale ( not on Erik it was on me) he rolled with the punches and still was patient, kind. He made sure everything with my Jeep was good and ready for pickup. Went thru everything on the vehicle making sure I understood how it ope | Read Full Review
    3/1/2023 12:00:00 AM | Google
  • ★★★★★ Tya Gay
    Highly Professional an friendly staff!…I work with Deon Miller most of the time that I’m there in the service department an he’s always been pleasant an greets me with a smile! | Read Full Review
    3/1/2023 12:00:00 AM | Google
  • ★★★★★ NAncy Gorey
    I had inquired,on line, about a used vehicle. I received a call from the dealership and was routed to a salesperson, Jennifer. She was very helpful, professional, and non-pressuring! Provided me with a link of other inventory that I might be interested in, saving me the time and trouble of looking them up myself. Have scheduled a | Read Full Review
    2/27/2023 12:00:00 AM | Google
  • ★★★★★ Dewayne Pugh
    Very fast response time. | Read Full Review
    2/27/2023 12:00:00 AM | Google
  • ★★★★★ Amy Shanks
    Efficient process, friendly staff. All around good experience. | Read Full Review
    2/26/2023 12:00:00 AM | Google
  • ★★★★★ Kowana Caudle
    He was fast, efficient, and knowledgeable about the service I was getting and what services I should look into getting in the very near future. | Read Full Review
    2/25/2023 12:00:00 AM | Google
  • ★★★★★ Tamara Horton
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    2/24/2023 12:00:00 AM | Google
  • ★★★★★ Kyle Cullen
    | Read Full Review
    2/24/2023 12:00:00 AM | Google
  • ★★★★★ Ruthie Schermerhorn
    Very helpful and very friendly | Read Full Review
    2/24/2023 12:00:00 AM | Google
  • ★★★★★ Brandon Orth
    Fred took care of me and was outstanding to work with as usual | Read Full Review
    2/23/2023 12:00:00 AM | Google
  • ★★★★★ Taki Davis
    Excellent customer service. Austin made sure that we had everything we needed to get started with our new vehicle. He took the time to make sure everything was working and that we understood how to work all the features for the compass. Can't say thank you enough. | Read Full Review
    2/23/2023 12:00:00 AM | Google
  • ★★★★★ Shawn Whittey
    Leased new Jeep compass through al serra grand blanc. Adam garceau has been our awesome salesman for the last 4-5 vehicles. He’s great and always goes the extra distance. Very friendly helpful and professional! Thanks Adam!! | Read Full Review
    2/23/2023 12:00:00 AM | Google
  • ★★★★★ Corey Mulloy
    Steve Carnes was very easy to work with and responsive to all of my questions. I had some questions after the purchase and he responded right away and explained everything to me. Definitely a good buying experience. | Read Full Review
    2/23/2023 12:00:00 AM | Google
  • ★★★★★ Nicholas Walsh
    Paid 1,000 just to get breaks done. So that was cool. | Read Full Review
    2/23/2023 12:00:00 AM | Google
  • ★★★★★ Jean Clancy
    Fred was very personable and answered all of my questions. | Read Full Review
    2/22/2023 12:00:00 AM | Google
  • ★★★★★ Eleanor Hawks
    Thank you to the service department for a timely appointment. I was in and out as quickly as possible and on my way to work | Read Full Review
    2/22/2023 12:00:00 AM | Google
  • ★★★★★ Kim
    We had a Recall that the parts came in for and a service engine light. We took it to Al Serra and Whitney took Excellent care of us. Thank you Whitney! Sincerely, Kim T. | Read Full Review
    2/22/2023 12:00:00 AM | Google
  • ★★★★★ Hannah Wehner
    Whitney P. provided wonderful customer service when I stopped in for my scheduled oil change and tire rotation. They got it done quickly and even washed the road dirt/salt off my Jeep! 10/10 | Read Full Review
    2/22/2023 12:00:00 AM | Google
  • ★★★★ Andrew Starr
    Fixed what I needed and pricing was reasonable but I made appt to drop vehicle on a Wednesday. Car did not make it in to a technician until Friday and was not done until following Wednesday. 7 days is an excessive turnaround time. | Read Full Review
    2/22/2023 12:00:00 AM | Google
  • ★★★★★ Jennifer Powell
    Great service | Read Full Review
    2/20/2023 12:00:00 AM | Google
  • ★★★★★ Jim Whitlow
    Although the weather interfered with my parts delivery, my representative kept me informed and up to date without me having to check all the time. I would like to thank Deon. | Read Full Review
    2/20/2023 12:00:00 AM | Google
  • ★★★★★ dawn nakamura
    Thank you for the excellent service you gave us on my 2010 Entervan. You gave us up-dates on where we was at in line, and to let us know the issues we had. Thank you and we will pass on the good word that you give great service. The Nakamura's | Read Full Review
    2/20/2023 12:00:00 AM | Google
  • ★★★★★ Henderson Allen
    Michelle was polite and respectful throughout the whole process | Read Full Review
    2/20/2023 12:00:00 AM | Google
  • ★★★★★ Fred Baldwin
    Whitney Palmer gave excellent customer service, keeping me updated on the service of my vehicle, and made sure to set up an appointment with enterprise so I could get the dealership rate for my car rental.?? | Read Full Review
    2/19/2023 12:00:00 AM | Google
  • ★★★★★ Mike H
    Very professional and fast service. Everything went well ?? | Read Full Review
    2/19/2023 12:00:00 AM | Google
  • ★★★★★ Robert Mannor
    Fast service. Pleasure dealing with them. | Read Full Review
    2/19/2023 12:00:00 AM | Google
  • ★★★★ Marcy Popilek
    | Read Full Review
    2/18/2023 12:00:00 AM | Google
  • ★★★★ Davis2023
    Do not go to this service department. They are not honest and do shotty work. Service manager is hostile and horrible. Save your money and avoid completely | Read Full Review
    2/17/2023 12:00:00 AM | DealerRater
  • ★★★★★ Alyssa Hobbs
    Sean ur the best thank u for ur time and effort with me today! What an amazing human! | Read Full Review
    2/16/2023 12:00:00 AM | Google
  • ★★★★★ Shannon Hall
    | Read Full Review
    2/16/2023 12:00:00 AM | Google
  • ★★★★★ Steven Frank
    Went in for oil change and it was completed before I even got started grading papers. | Read Full Review
    2/16/2023 12:00:00 AM | Google
  • ★★★★ Chylawn Jackson (Array of SunChyne)
    Not sure if my specific problem/concern was addressed but they repaired my door wiring in hopes that that corrects the issue. Vehicle was dropped off on Monday and repaired on Friday….longer than expected (with a scheduled appointment). However, the service tech was very courteous and informative! | Read Full Review
    2/16/2023 12:00:00 AM | Google
  • ★★★★ Lavonne Holmes
    I started leasing my vehicle May of 2022 to currently and so far I’ve had to work with the staff at Al Serra twice with the first time being a week after I got the vehicle and the second being just a couple weeks back . However they have given me great customer service, they worked very diligently with my warranty company and kept me | Read Full Review
    2/16/2023 12:00:00 AM | Google
  • ★★★★ Davis Davis
    Update: nothing is being done to correct the situation Less than happy with this service department. Damaged my vehicle both plastic and a lug nut and didn’t advise me. This was the only place that had ever touched my tires. Had them look at my breaks and was told that they needed to be replaced as they were at a level 3 (breaks we | Read Full Review
    2/16/2023 12:00:00 AM | Google
  • ★★★★★ Michael Daniels
    My experience with Mr Faulkner was extremely pleasant. The one thing I greatly appreciated was that Erik was not pushy in any way. He explained what we needed to know about the vehicle and additional optional plans, and left it at that, he didn’t push the topic which was what my wife and I really liked. | Read Full Review
    2/15/2023 12:00:00 AM | Google
  • ★★★★★ Amy Braley
    Service guy who greeted me was awesome, super nice. | Read Full Review
    2/15/2023 12:00:00 AM | Google
  • ★★★★ Jacob Mccarrick
    | Read Full Review
    2/15/2023 12:00:00 AM | Google
  • ★★★★★ Dave Strickland
    Quick and efficient service | Read Full Review
    2/14/2023 12:00:00 AM | Google
  • ★★★★★ Edie Beal
    | Read Full Review
    2/13/2023 12:00:00 AM | Google
  • ★★★★★ Cordell Mateen-Bush
    | Read Full Review
    2/13/2023 12:00:00 AM | Google
  • ★★★★★ Mark Given
    | Read Full Review
    2/12/2023 12:00:00 AM | Google
  • ★★★★★ Meghan Morrow
    | Read Full Review
    2/12/2023 12:00:00 AM | Google
  • ★★★★★ Derrick
    It was great. He was pleasant, very helpful, patient, customers best interest, very informative, I would prefer for him to help me every time I come. Great employee to have. | Read Full Review
    2/12/2023 12:00:00 AM | Google
  • ★★★★★ Mary Grab
    | Read Full Review
    2/12/2023 12:00:00 AM | Google
  • ★★★★★ Troy Warren
    | Read Full Review
    2/10/2023 12:00:00 AM | Google
  • ★★★★★ Von Dell
    Very happy with my service at Al Serra. Howard Taylor is a professional and very courteous. He takes great care of my Jeep. I will ask for him every time I visit. | Read Full Review
    2/10/2023 12:00:00 AM | Google
  • ★★★★★ Edwin Skipper
    Trey is doing a excellent job for me. He found a vehicle with all the options I wanted. | Read Full Review
    2/10/2023 12:00:00 AM | Google
  • ★★★★★ Cooper Purdom
    | Read Full Review
    2/10/2023 12:00:00 AM | Google
  • ★★★★★ John Wagner
    | Read Full Review
    2/10/2023 12:00:00 AM | Google
  • ★★★★★ Jackii Harrison
    | Read Full Review
    2/10/2023 12:00:00 AM | Google
  • ★★★★★ James Provost
    Brought vehicle in for a recall. Problem was addressed and fixed and I was on my way. | Read Full Review
    2/8/2023 12:00:00 AM | Google
  • ★★★★★ mark smith
    The primary reason we continue lease our cars through Al Serra is the professionalism and value provided by Steve Carnes. He has came through for us for years with top notch vehicles and customer service. | Read Full Review
    2/8/2023 12:00:00 AM | Google
  • ★★★★★ Tracy Robert
    My service writer, Dion is awesome! He is very kind and personable. | Read Full Review
    2/8/2023 12:00:00 AM | Google
  • ★★★★★ Deanna Ritchie
    Took my vehicle in for scheduled maintenance. Service was quick and I was out the door much sooner than expected! | Read Full Review
    2/8/2023 12:00:00 AM | Google
  • ★★★★★ Omar Young
    I always use side shops for work. I made a BIG MISTAKE using Al Serra Auto Lot. Not only was all my money left in coin holder was stolen. But they fixed my window and all the hardware keeps popping off the door. They are making me wait a week. To being it back in (they are to busy). They had my car for four days. Now I hear it may t | Read Full Review
    2/8/2023 12:00:00 AM | Google
  • ★★★★★ Dave Kissaw
    Very professional group of people | Read Full Review
    2/7/2023 12:00:00 AM | Google
  • ★★★★ Kristie Welsh
    Horrible experience. Technician was unethical and neither management or tech would even apologize after being caught. | Read Full Review
    2/5/2023 12:00:00 AM | Google
  • ★★★★ Steve brank
    I took my 2015 200 to you to get the headlights fixed. They ate working, but now my 12v in my console doesn't work. | Read Full Review
    2/5/2023 12:00:00 AM | Google
  • ★★★★★ Gurpreet Singh
    | Read Full Review
    2/4/2023 12:00:00 AM | Google
  • ★★★★★ tlparham13
    T. Edward's was amazing! | Read Full Review
    2/3/2023 12:00:00 AM | Google
  • ★★★★★ Vanita Morse
    Staff was very nice and met all my needs. Great service. | Read Full Review
    2/3/2023 12:00:00 AM | Google
  • ★★★★★ Adam Hickman
    Everyone there was helpful and pleasant. Thank you | Read Full Review
    2/3/2023 12:00:00 AM | Google
  • ★★★★ Jason Carpentier
    | Read Full Review
    2/3/2023 12:00:00 AM | Google
  • ★★★★★ Patrick Senters
    service department has improved significantly. I’m pleased with my last 2 visits. I was not pleased at all about 8 years ago. | Read Full Review
    2/2/2023 12:00:00 AM | Google
  • ★★★★★ Mike Mo
    | Read Full Review
    2/2/2023 12:00:00 AM | Google
  • ★★★★★ Joe Barbaretta
    Fantastic service as always Steve , you are much appreciated!! | Read Full Review
    2/2/2023 12:00:00 AM | Google
  • ★★★★★ Krystal Wilhelmi
    Fred in Dodge service was great. He sent texts to keep me updated throughout the whole process. | Read Full Review
    2/2/2023 12:00:00 AM | Google
  • ★★★★★ Amy Vondrasek
    I scheduled an.oil change and they got it done quick .great service! | Read Full Review
    2/2/2023 12:00:00 AM | Google
  • ★★★★★ Maria Klepach
    Great business! I am reviewing again, always take care of the oil change at the time my husband can bring it in. This time they offered to have the gas fuel system cleaned. I am going to look further into why this was a service offered. We do have 14,000-15,000 miles on the vehicle. I get it! But have to see if this is a requirement, | Read Full Review
    2/2/2023 12:00:00 AM | Google
  • ★★★★★ John Dewley
    Experience was great.. | Read Full Review
    2/2/2023 12:00:00 AM | Google
  • ★★★★ Aj Scott
    Dishonest and untrustworthy. They will overcharge you for the job and lie. I received a text asking me if I wanted to proceed with the work on my car. I sent a text back at 4pm and said yes proceed. I received a reply text at 4:50pm saying my car was ready for pick up. I looked at my invoice after picking up my car and I was charged | Read Full Review
    2/2/2023 12:00:00 AM | Google
  • ★★★★★ M R
    Got me in and out quick! | Read Full Review
    1/31/2023 12:00:00 AM | Google
  • ★★★★ Marty Lorenz
    Not the best experience at Al Serra, left a voice mail with service Mgr Cole still haven't heard from him. My trailer brake module was upside down and not working. I don't know what that has to do with rear window defroster. | Read Full Review
    1/31/2023 12:00:00 AM | Google
  • ★★★★★ Moh'd Daoud Al-Nahar
    Matt and Tim at Parts section (Jeep) were really great! | Read Full Review
    1/30/2023 12:00:00 AM | Google
  • ★★★★★ Christie Winget
    | Read Full Review
    1/30/2023 12:00:00 AM | Google
  • ★★★★★ Lionel Keener
    I wish I could have gotten a detailed list of services rendered with my paid receipt. | Read Full Review
    1/30/2023 12:00:00 AM | Google
  • ★★★★★ Presley Huelskamp
    | Read Full Review
    1/27/2023 12:00:00 AM | Google
  • ★★★★★ Angel Williams
    Adam was amazing...everyone was so nice. I couldn't have asked for a better experience. | Read Full Review
    1/27/2023 12:00:00 AM | Google
  • ★★★★★ Roland J. Gray
    Had a great no pressure sales experience at Al Serra to obtain my new lease from Chris Salter. | Read Full Review
    1/26/2023 12:00:00 AM | Google
  • ★★★★★ Donald Sides
    Always a good experience. | Read Full Review
    1/26/2023 12:00:00 AM | Google
  • ★★★★★ Morgan
    Whitney was very helpful and patient when dealing with my car warranty company. She made sure it got taken care of and communicated everything along the way. I will be going only to her whenever I return. | Read Full Review
    1/26/2023 12:00:00 AM | Google
  • ★★★★★ Sheila Odom
    I always get right in and out fast !and they take good care of me and my Jeep ,special thanks to Deon Miller! | Read Full Review
    1/25/2023 12:00:00 AM | Google
  • ★★★★★ Chame Scharrer
    Easy check in. Wait time was even faster than I was told. Easy checkout and on my way. | Read Full Review
    1/25/2023 12:00:00 AM | Google
  • ★★★★★ Jim Corbin
    Excellent communication! Great service department! More than satisfied :) | Read Full Review
    1/25/2023 12:00:00 AM | Google
  • ★★★★★ Phyllis Byers
    | Read Full Review
    1/25/2023 12:00:00 AM | Google
  • ★★★★ Ashley Haws
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    1/24/2023 12:00:00 AM | Google
  • ★★★★★ Michael Judd
    Jennifer O was extremely helpful with my purchase of a Jeep Wrangler! | Read Full Review
    1/22/2023 12:00:00 AM | Google
  • ★★★★★ James Pittman
    Whitney Palmer is our service advisor for our 2021 Jeep Compass and she is the best we have had while getting service at Al Serra in Grand Blanc! Whitney kept us up to date as we waited for our service in the dealership and they where very busy and running behind. She even ran our Jeep through the wash as it was pretty filthy from th | Read Full Review
    1/22/2023 12:00:00 AM | Google
  • ★★★★★ Steve Schurig
    Ended much better than it started. I wasn't overly thrilled when I checked in at 710am that it might take a couple of hours to service the 15 minute recall for the tailgate of my Ram 1500 with a routine oil change planned after the recall service. This is why I made back to back appointments for both. To minimize my wait time. A BO | Read Full Review
    1/22/2023 12:00:00 AM | Google
  • ★★★★★ Joshua White
    Bought my Ram here, have had every service performed on it at Al Serra. 2016 Ram with now 234,000 miles. Always great service. | Read Full Review
    1/22/2023 12:00:00 AM | Google
  • ★★★★★ ThePerspectiveman
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    1/22/2023 12:00:00 AM | Google
  • ★★★★★ Dan Fairweather
    Al Serra Service was able to see me the next day, while my former dealer did not have an appointment for two weeks. The service was completed ahead of schedule and below the estimated price. | Read Full Review
    1/22/2023 12:00:00 AM | Google
  • ★★★★★ Lulu J
    Trey Edwards helped me purchase my Jeep and was extremely helpful. He answered all of my questions and didn’t make me feel pressured to purchase. He was prompt with all follow through and communicated better than any salesperson I have worked with. He made sure that I was completely happy with my Jeep. | Read Full Review
    1/21/2023 12:00:00 AM | Google
  • ★★★★★ Megan Mitchell
    Excellent car buying experience! Our salesman was straight forward and a pleasure to work with. He worked hard to make sure I got the best deal for my trade in and that I got a good package of warranties with my new car. I would definitely recommend Al Serra! | Read Full Review
    1/21/2023 12:00:00 AM | Google
  • ★★★★★ Mary Hennessy
    Sean was a wonderful sales person made everything easy. | Read Full Review
    1/20/2023 12:00:00 AM | Google
  • ★★★★★ Kristina Ritchey
    Whitney was awesome! Quick and easy service, thank you! | Read Full Review
    1/20/2023 12:00:00 AM | Google
  • ★★★★★ Nicholas Eldridge
    Customer service unmatched. | Read Full Review
    1/20/2023 12:00:00 AM | Google
  • ★★★★★ Charlie Semaan
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    1/20/2023 12:00:00 AM | Google
  • ★★★★★ Martin Norton
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    1/20/2023 12:00:00 AM | Google
  • ★★★★★ James Shuttleworth
    I had a number of local body shops that could have done the work I needed, but I chose Al Serra because they have amazing customer service and do great work! | Read Full Review
    1/19/2023 12:00:00 AM | Google
  • ★★★★★ Fonda Jackson
    Trey Edwards was my sales professional. From the time I walked in the door he gave me professional service. He answered all my questions and was very courteous. He made it a point to connect with me on a personal level so he could meet my needs on my new Dodge Ram. | Read Full Review
    1/19/2023 12:00:00 AM | Google
  • ★★★★★ Mamalilah The Beloved
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    1/19/2023 12:00:00 AM | Google
  • ★★★★★ Andrea Towner
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    1/18/2023 12:00:00 AM | Google
  • ★★★★★ Jason Randolph
    Had my 2019 Ram 3500 Y78 high pressure fuel pump recall done on 1/18/23. They got it done in one day and everything looks great. | Read Full Review
    1/18/2023 12:00:00 AM | Google
  • ★★★★★ Dennis Spence
    I had an excellent experience thank you all in the service and parts. | Read Full Review
    1/17/2023 12:00:00 AM | Google
  • ★★★★★ Judy Csapo
    Service person was very friendly and knowledgeable. Satisfied with entire experience | Read Full Review
    1/17/2023 12:00:00 AM | Google
  • ★★★★★ Leith M
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    1/17/2023 12:00:00 AM | Google
  • ★★★★★ Jim Blackwell
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    1/13/2023 12:00:00 AM | Google
  • ★★★★★ ERIC HARVEY
    Howard and Jeep did a great job on my service. Finished before the estimated time. I received a courtesy ride home and back to the dealership. VIP SERVICE!!! Thanks Guy's keep up the great work ?? | Read Full Review
    1/13/2023 12:00:00 AM | Google
  • ★★★★★ John Morgan
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    1/13/2023 12:00:00 AM | Google
  • ★★★★★ Jen S
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    1/13/2023 12:00:00 AM | Google
  • ★★★★★ Emily White
    Friendly and fast! | Read Full Review
    1/13/2023 12:00:00 AM | Google
  • ★★★★★ xCookieNationx
    The best experience I’ve had while purchasing a vehicle. | Read Full Review
    1/12/2023 12:00:00 AM | Google
  • ★★★★★ Lee Schoonover
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    1/12/2023 12:00:00 AM | Google
  • ★★★★★ GhettoFlintKID PopiJr
    Wonderful service; wouldn’t pass up service here if I lived 1hr away! Deion was a great help and a comfort while waiting that he could handle everything brought to his attention! Hats off! Highly recommended candidate! | Read Full Review
    1/12/2023 12:00:00 AM | Google
  • ★★★★★ Julie Hunter
    The words of communication got a little crossed at first, but once the ball got rolling everything worked out wonderfully. Our vehicle looks brand new again! | Read Full Review
    1/12/2023 12:00:00 AM | Google
  • ★★★★★ Diane
    Thank You To Russell & Cole From Jeep Service For Going The Extra Mile For Me,They Did An Excellent Job,Very Patient.Thanks To The Service Peope Who Worked On My Jeep.Thanks To Enterprise,Easy Care,Chrysler.I Would Recommend Jeep Service,Cole & Russell Very Highly, I Appreciate Everything You Done For Me.Five Star. | Read Full Review
    1/11/2023 12:00:00 AM | Google
  • ★★★★★ Dave Lauinger
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    1/11/2023 12:00:00 AM | Google
  • ★★★★★ Frank Moore
    Michele Vaughan provide super fast service, brought finished vehicle into the lane, minimizing my walk (I am on crutches, so I appreciate that.) | Read Full Review
    1/11/2023 12:00:00 AM | Google
  • ★★★★★ Wally Olson Jr
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    1/11/2023 12:00:00 AM | Google
  • ★★★★★ Shannon McCafferty
    Wonderful service department. Fast service | Read Full Review
    1/11/2023 12:00:00 AM | Google
  • ★★★★★ Larry Bennett
    Timely and professional Checked in and completed grease job /oil change in less then 1 hour | Read Full Review
    1/10/2023 12:00:00 AM | Google
  • ★★★★★ Steven Fish
    I had appointment for an oil change and tire rotation. Everything went well. They completed the service faster than I expected. Howard Taylorwas a pleasure to work with. | Read Full Review
    1/9/2023 12:00:00 AM | Google
  • ★★★★ Dennis Gauthier
    Took my 2007 PT Cruiser in for electrical problems, i.e., battery going dead due to excessive current drain when vehicle was off, interior lights wouldn’t come on when doors open, doors wouldn’t lock or unlock when using the key fob, no fuse message in cluster, but vehicle would start and run if the battery was charged. First they wa | Read Full Review
    1/9/2023 12:00:00 AM | Google
  • ★★★★★ Tina Lewis
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    1/7/2023 12:00:00 AM | Google
  • ★★★★★ Gary Hagadorn
    I purchased a new Grand Cherokee last month from Adam at Al Serra CDJ. He answered all my questions and was very helpful in setting up my android phone for use in the car. Adam was very personable and made me feel comfortable in the buying process. | Read Full Review
    1/7/2023 12:00:00 AM | Google
  • ★★★★★ Brian Hugo
    Trey Edwards worked very hard for me. He did it during the holidays and I appreciate it. I had a time limit for a discount and he made it happen. I’ll go back to Trey for my next Ram. | Read Full Review
    1/7/2023 12:00:00 AM | Google
  • ★★★★★ Jordan Syrowik
    I have owned over 20 vehicles in my life and Erik Faulkner from Al Serra is the best (yes, the best) salesman I have ever worked with. No pressure, just helpful all the way around. | Read Full Review
    1/7/2023 12:00:00 AM | Google
  • ★★★★★ Cary Vernier
    Whitney did an excellent job with communications & scheduling to have our Grand Cherokee serviced - with 5 services performed in under 4 hours! | Read Full Review
    1/6/2023 12:00:00 AM | Google
  • ★★★★ Ethan Knight
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    1/6/2023 12:00:00 AM | Google
  • ★★★★★ K W
    It was a great experience over there for me. The Sales Consultant there was really helpful with everything I've asked for and more. | Read Full Review
    1/5/2023 12:00:00 AM | Google
  • ★★★★★ Morgan
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    1/5/2023 12:00:00 AM | Google
  • ★★★★★ Claudia Mastromatteo
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    1/5/2023 12:00:00 AM | Google
  • ★★★★★ Jennifer McKinnon
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    1/4/2023 12:00:00 AM | Google
  • ★★★★★ Rylee
    Best place to buy your car / get it fixed! Awesome staff. | Read Full Review
    1/4/2023 12:00:00 AM | Google
  • ★★★★★ scott breslin
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    1/3/2023 12:00:00 AM | Google
  • ★★★★★ Isabella Cull
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    1/3/2023 12:00:00 AM | Google
  • ★★★★★ Darrell Gillespie
    In and out QUICK | Read Full Review
    1/3/2023 12:00:00 AM | Google
  • ★★★★★ Tony Lauzon
    They were polite, courteous and professional- The service’s rendered was done accurately and quick - Very well satisfied | Read Full Review
    1/3/2023 12:00:00 AM | Google
  • ★★★★★ Tiffany Shier
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    1/3/2023 12:00:00 AM | Google
  • ★★★★★ Kenneth Norden
    Excellent customer service and focus on my needs. Very personable and knowledgeable. Nick H. salesperson there was very nice to deal with. | Read Full Review
    1/3/2023 12:00:00 AM | Google
  • ★★★★★ Chris Mark
    Randy is the most helpful, kindest and thorough JEEP salesperson I have ever worked with- and I have had JEEPS for over 12 years. He cares about the product,his customers, the paperwork and making the experience seamless. The BEST Jeep employee ever. He deserves Employee of the Year for sure. Best, Christine Mark | Read Full Review
    1/2/2023 12:00:00 AM | Google
  • ★★★★★ Bob Prill
    Kelly has been spot on for us!!! The team there has done everything to make our purchase and transition not only as fast as possible, but as simple as possible!! We live almost 2 hrs away, and they have everything ready and laid out so there isn’t any hidden issues. | Read Full Review
    1/2/2023 12:00:00 AM | Google
  • ★★★★★ Barbara Spence
    Thank you for everything Al Serra is the best dealership in town. | Read Full Review
    12/31/2022 12:00:00 AM | Google
  • ★★★★★ Leslea Cunningham
    Whitney Palmer went above and beyond to get me my tire. I would highly recommend her to have your vehicle serviced. She was professional, respectful and friendly | Read Full Review
    12/31/2022 12:00:00 AM | Google
  • ★★★★★ Beth Simsack
    Howard Taylor was great! Easy to work with and got the job done quickly. I could not be happier with my service and will be returning. | Read Full Review
    12/31/2022 12:00:00 AM | Google
  • ★★★★ Jim O'Dea
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    12/31/2022 12:00:00 AM | Google
  • ★★★★★ Rondy Moore
    My salesman was excellent .. very Friendly . | Read Full Review
    12/30/2022 12:00:00 AM | Google
  • ★★★★★ Heather Wegher
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    12/30/2022 12:00:00 AM | Google
  • ★★★★★ Jeff Warner
    Service was expected | Read Full Review
    12/30/2022 12:00:00 AM | Google
  • ★★★★★ Megan VanVliet
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    12/30/2022 12:00:00 AM | Google
  • ★★★★★ Akram Hijazzi
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    12/30/2022 12:00:00 AM | Google
  • ★★★★ Terry DeKoninck
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    12/30/2022 12:00:00 AM | Google
  • ★★★★★ Margaret Lesage
    Russel provided excellent service and the two different drivers that drove me home and picked me up were friendly and punctual. | Read Full Review
    12/29/2022 12:00:00 AM | Google
  • ★★★★ Ty Hunter
    Night time drop off, took the time to listen and met my needs, offered suggestions but didn't force the issues. Overall great experience. | Read Full Review
    12/29/2022 12:00:00 AM | Google
  • ★★★★★ Robert Devary
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    12/28/2022 12:00:00 AM | Google
  • ★★★★★ Corey Connors
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    12/28/2022 12:00:00 AM | Google
  • ★★★★★ Greg Sunman
    He doose good to get it dids. | Read Full Review
    12/28/2022 12:00:00 AM | Google
  • ★★★★★ Willie Ray
    Super fast repair and great communication from the service department. | Read Full Review
    12/28/2022 12:00:00 AM | Google
  • ★★★★★ jimmie fal
    Great service and very fast | Read Full Review
    12/28/2022 12:00:00 AM | Google
  • ★★★★★ Cory Sturgess
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    12/26/2022 12:00:00 AM | Google
  • ★★★★★ David Mortellaro
    Service was done promptly and check in/check out was quite efficient. | Read Full Review
    12/23/2022 12:00:00 AM | Google
  • ★★★★★ justin lucik
    I worked with Adam G from Al Serra in Grand Blanc. He was very professional and kind. I would definitely recommend Adam and his services to anyone. From start to finish, his process was smooth and efficient. | Read Full Review
    12/23/2022 12:00:00 AM | Google
  • ★★★★★ jesse scotti
    I came in early for my appointment for an oil change and tire rotation. Service department was more than accommodating. They made it quick, and easy. Great experience. | Read Full Review
    12/23/2022 12:00:00 AM | Google
  • ★★★★★ michael mlinarich
    Appointment was set for 2:20pm. I arrived at 2:17pm. Service advisor was excellent. Coffee machine is great. Drove out at 3:49pm. Oil change and tire rotation. Not bad! See you in 6thousand miles | Read Full Review
    12/22/2022 12:00:00 AM | Google
  • ★★★★★ Taylor McHan
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    12/22/2022 12:00:00 AM | Google
  • ★★★★★ Dena Niebauer
    Logan Niebauer was a great salesperso.. Had a great experience ... | Read Full Review
    12/22/2022 12:00:00 AM | Google
  • ★★★★★ Bryce Dubrulle
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    12/22/2022 12:00:00 AM | Google
  • ★★★★★ Henry Sugden
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    12/21/2022 12:00:00 AM | Google
  • ★★★★★ Leslea Cunningham
    Whitney Palmer was excellent to work with regarding getting me a tire. I would highly recommend her to have your vehicle serviced. She was professional, respectful and friendly | Read Full Review
    12/21/2022 12:00:00 AM | Google
  • ★★★★★ Mark Kersey
    Deon Miller is a customer service representative in the service department within the Chrysler product lines at the Al Serra Auto complex in Grand Blanc. He is one of the most efficient individuals I have encountered within the service industry. When you need your Chrysler Corporation product serviced ask for Deon. He is very respect | Read Full Review
    12/21/2022 12:00:00 AM | Google
  • ★★★★ Al Cackowski
    Why does it take an hour for an oil change? | Read Full Review
    12/21/2022 12:00:00 AM | Google
  • ★★★★★ Jeannette Brunetti
    So easy and efficient- Austin was great and very professional. I would recommend him to anyone looking to purchase a vehicle | Read Full Review
    12/19/2022 12:00:00 AM | Google
  • ★★★★★ Eric Andreychuk
    Randy got me into a great Jeep on the first test drive! I even got some add ons to keep my Jeep looking great and protected throughout my lease. Thanks! | Read Full Review
    12/19/2022 12:00:00 AM | Google
  • ★★★★★ Mark Woods
    Service completed quickly! | Read Full Review
    12/19/2022 12:00:00 AM | Google
  • ★★★★★ Jessica Hooker
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    12/19/2022 12:00:00 AM | Google
  • ★★★★★ Courtney Larkin
    My experience with Greg was wonderful!! He was very efficient and diligent in taking care of me when I was there!! I would absolutely recommend him to any family member that gets an oil change with Al Serra CDJR!!! | Read Full Review
    12/19/2022 12:00:00 AM | Google
  • ★★★★★ Kristin Schumacher
    They took great care of my vehicle! | Read Full Review
    12/19/2022 12:00:00 AM | Google
  • ★★★★★ Sarah Jean
    Whitney Palmer is very professional and caring. I’m so very thankful she was my advisor!! She went above and beyond to assist me in every way possible and I can’t begin to thank her enough! An absolute blessing! You are nothing short of amazing! Merry Christmas Lady, I hope you and your family enjoy the ornaments! Thanks again! | Read Full Review
    12/17/2022 12:00:00 AM | Google
  • ★★★★ Craig Terryah
    If you want my honest opinion you'll have to call me. | Read Full Review
    12/16/2022 12:00:00 AM | Google
  • ★★★★★ Tim Weeks
    Al Serra is a great place to receive fast, friendly, and honest service. | Read Full Review
    12/15/2022 12:00:00 AM | Google
  • ★★★★★ Anthony Kenway
    Very happy with my experience going through their body shop. Wont take my vehicles anywhere else now. | Read Full Review
    12/15/2022 12:00:00 AM | Google
  • ★★★★★ Michael Cannazzaro
    Deon Miller was excellent. I had my Jeep into LaFontain/Fenton for the same reasons and it sat for two days without even being looked. With Al Serra's Deon Miller, initial service was completed within four hours, the required part ordered and then installed within two weeks. Thank you Deon and your whole service Dept. As someone once | Read Full Review
    12/15/2022 12:00:00 AM | Google
  • ★★★★ Alex K
    Not the first disappointing and costly trip here. Unreliable, lacking loyalty. My vehicle oil filter housing was cracked when overtightened during regular maintenance completed by them and they will not fix their mistake and sent me on my way with a large oil leak caused by them. You’ll have better customer care at any other establis | Read Full Review
    12/15/2022 12:00:00 AM | Google
  • ★★★★★ Steven Moore
    Had oil change service completed, replaced faulty tire stem system, and installed the recall emblem to steering wheel, actually was scheduled to replace next week, very pleased to have completed all in one appointment | Read Full Review
    12/13/2022 12:00:00 AM | Google
  • ★★★★★ T K
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    12/12/2022 12:00:00 AM | Google
  • ★★★★★ Krys Newcom
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    12/12/2022 12:00:00 AM | Google
  • ★★★★★ Kristyn C
    Such a great experience. Wonderful communication and quick quality work. Will be back for all service needed. | Read Full Review
    12/12/2022 12:00:00 AM | Google
  • ★★★★★ J Assassin
    Great service experience. I was able to schedule an appt quick and easy. The dealer was ready for me when I arrived. Quick turnaround and great communication. Thx! | Read Full Review
    12/12/2022 12:00:00 AM | Google
  • ★★★★★ Johanna Green
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    12/12/2022 12:00:00 AM | Google
  • ★★★★★ Jorgina Rubin
    12.12.2022 After my insurance recommend repair shop could not locate parts, Al Serra was able to complete my request. As usual the service was fast, Fred and other staff were professional and pleasant!! 2020: The whole staff was very attentive to my calls and concerns!! Howard was my rep, answering all my questions, giving me the | Read Full Review
    12/11/2022 12:00:00 AM | Google
  • ★★★★ Ronald Hart
    Truck was at the facility for over 2 weeks. Now is running worse than it did when I dropped it off. | Read Full Review
    12/11/2022 12:00:00 AM | Google
  • ★★★★★ Leslea Cunningham
    Whitney Palmer was excellent to work with regarding 2 times had a nail in my tire. I would highly recommend this place to have your vehicle serviced. Everyone went above and beyond to help | Read Full Review
    12/10/2022 12:00:00 AM | Google
  • ★★★★★ richard hilliard
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    12/9/2022 12:00:00 AM | Google
  • ★★★★★ Kevin Ritter
    Very friendly. No pressure. Strives to make sure you get the vehicle that best fits your needs and finances. | Read Full Review
    12/9/2022 12:00:00 AM | Google
  • ★★★★★ Rick Knight
    Fantastic service | Read Full Review
    12/9/2022 12:00:00 AM | Google
  • ★★★★★ Matthew Hoffdal
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    12/8/2022 12:00:00 AM | Google
  • ★★★★★ Austin Mosby
    JJ Chatmon Is really good at what he does and WANTS TO HELP. I’d recommend him to anyone! | Read Full Review
    12/7/2022 12:00:00 AM | Google
  • ★★★★★ Brenda Glasschild
    I had a great experience buying a used auto from Al Serra’s. My sales agent, Jason was fast and efficient. He assessed our needs and found the right auto for us within our budget. I highly recommend him. | Read Full Review
    12/7/2022 12:00:00 AM | Google
  • ★★★★★ raylinm88 king
    Likely satisfied I think they could had been more detailed about things that’s needed for your car | Read Full Review
    12/5/2022 12:00:00 AM | Google
  • ★★★★★ Michelle Hughes
    I can not say enough how wonderful Al Serra was to me. I was in desperate need of a car and Carl Berkey was amazing. He had me in a new car in 24 hours. Thank you so much!! | Read Full Review
    12/3/2022 12:00:00 AM | Google
  • ★★★★★ Lisa Mouser
    Kept up on what was going on with my vehicle. | Read Full Review
    12/3/2022 12:00:00 AM | Google
  • ★★★★★ Heather Barette
    Thank you Anthony for all your help today! Great service! | Read Full Review
    12/1/2022 12:00:00 AM | Google
  • ★★★★★ Bob Greig
    Friendly, well organized. | Read Full Review
    11/30/2022 12:00:00 AM | Google
  • ★★★★★ Elise Gruner
    | Read Full Review
    11/30/2022 12:00:00 AM | Google
  • ★★★★★ Edward Stanbury
    Fixed the truck in a reasonable time frame! Employees were professional and courteous! | Read Full Review
    11/30/2022 12:00:00 AM | Google
  • ★★★★ Dave Ax
    Not happy talking to service scheduler who didn't know what was necessary to change ram headlight lens. Couldn't change lens after a 10+ day wait to even get appointment. | Read Full Review
    11/30/2022 12:00:00 AM | Google
  • ★★★★ Eduardo Dozier
    I had my 2021 Ram 3500 6.7L Cummins in AL SERRA CDJR from 31 OCT 2022 TO 16 NOV 2022. While my truck was in the shop it had an flex plate and EGR cooler replaced. I picked my truck up and paid my portion of the bill in full. Upon returning back home to Florida; on the 19th of November Saturday, I had smoke coming from my engine/sides | Read Full Review
    11/30/2022 12:00:00 AM | Google
  • ★★★★ tekila dozier
    After my 3500 Dodge Ram was in the shop to have the EGR system repaired for 3 weeks partly on the warranty company the other on the service department. Minds you I'm there from Florida pick it up for it to start Smoking from the engine the next day, we take it to the shop in Florida and they find the EGR clamp were installed incorrec | Read Full Review
    11/30/2022 12:00:00 AM | Google
  • ★★★★★ Melissa Foster
    Adam was wonderful! He found just what we wanted, got us a lower price, and had us signed and out the door in no time! | Read Full Review
    11/29/2022 12:00:00 AM | Google
  • ★★★★★ Aaron Langevin
    | Read Full Review
    11/28/2022 12:00:00 AM | Google
  • ★★★★★ CHESSIE 4062-FJR
    Everything was done professionally and correctly. | Read Full Review
    11/28/2022 12:00:00 AM | Google
  • ★★★★★ Soap Soap
    Outstanding service | Read Full Review
    11/28/2022 12:00:00 AM | Google
  • ★★★★ Feleca Magee
    I went to have my key fob replaced and the staff was great and the service was quick. I was sad to discover that I could have ordered one online instead of paying &300.00 | Read Full Review
    11/28/2022 12:00:00 AM | Google
  • ★★★★★ Bernard Shuman
    I purchased my 2012 Chrysler 300 at AL Serra several years ago. Since that time, your service department have always been very cordial, informative, and professional. My most recent service visit was no exception. I would like to give special mention to Mr. Deon Miller. He represents your business with the utmost professionalism, cou | Read Full Review
    11/23/2022 12:00:00 AM | Google
  • ★★★★★ A J
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    11/23/2022 12:00:00 AM | Google
  • ★★★★★ Michael Newman
    | Read Full Review
    11/22/2022 12:00:00 AM | Google
  • ★★★★★ Courtney R
    Great and fast service | Read Full Review
    11/22/2022 12:00:00 AM | Google
  • ★★★★★ Sylvia Franklin
    Deon was very professional and helpful | Read Full Review
    11/22/2022 12:00:00 AM | Google
  • ★★★★ Larry Arrol
    Reasonable prices and excellent work! | Read Full Review
    11/22/2022 12:00:00 AM | Google
  • ★★★★★ Destiny Criswell
    Oil change & tire rotation is always quick and as expected with an appointment. Making an appointment for service was far from the same experience. I made a service appointment for a service transmission light that randomly turns on / off on my 2021 Jeep grand Cherokee L. They scanned for the code right when I dropped it off and didn | Read Full Review
    11/22/2022 12:00:00 AM | Google
  • ★★★★★ Michael Rhodes
    I needed extensive work done on the rear of the vehicle, the guys in service were able to repair everything. Thanks. | Read Full Review
    11/20/2022 12:00:00 AM | Google
  • ★★★★★ Sean Mclone
    Michele was very curtious. Kept me informed on my Ram. Dropped it of on Thursday and they had it done on Saturday. Originally saying it would be Wednesday. Before they would be able to look at it. | Read Full Review
    11/20/2022 12:00:00 AM | Google
  • ★★★★★ Jamie Dunn
    Wonderful service! Best dealer service I’ve ever had. Thank you for making this experience painless | Read Full Review
    11/17/2022 12:00:00 AM | Google
  • ★★★★★ Tujuana Jenkins
    | Read Full Review
    11/17/2022 12:00:00 AM | Google
  • ★★★★★ Johnny Earnest
    | Read Full Review
    11/17/2022 12:00:00 AM | Google
  • ★★★★★ Douglas O'Brien
    | Read Full Review
    11/17/2022 12:00:00 AM | Google
  • ★★★★ Rick Roteman
    The service I received at Al Serra Chrysler Dodge Ram Jeep was done faster then expected and fast then they quoted. Price of service was reasonable. The only problem I had was when I left after the service. I had a little trouble locating my vehicle where they told me it was locate. It appears they ran it through the car wash and | Read Full Review
    11/17/2022 12:00:00 AM | Google
  • ★★★★★ Michelle Whiteside
    This was the best service experience I’ve ever had! Whitney was so helpful and kind! | Read Full Review
    11/14/2022 12:00:00 AM | Google
  • ★★★★★ Basketball dad (Larryflint810)
    Fast and great customer service. | Read Full Review
    11/13/2022 12:00:00 AM | Google
  • ★★★★★ Breanna Hurley
    | Read Full Review
    11/13/2022 12:00:00 AM | Google
  • ★★★★★ Bobby Utah
    | Read Full Review
    11/12/2022 12:00:00 AM | Google
  • ★★★★★ Zachary McClure
    Customer service agent Fred Wallace was helpful and professional. So for my Jeep Compass agrees with the Tech, Randy Stickler, as he performs well. Thank you to all involved in the repair. | Read Full Review
    11/11/2022 12:00:00 AM | Google
  • ★★★★★ Crystal Keahey
    | Read Full Review
    11/11/2022 12:00:00 AM | Google
  • ★★★★★ Erolia Tuggle
    Fred was excellent to work with | Read Full Review
    11/11/2022 12:00:00 AM | Google
  • ★★★★★ Andrea Regling
    Excellent customer service. Kind, professional, compassionate, efficient, knowledgeable, never try to upsell me on things I don’t need or want. Greg Sunman is the best Service Advisor! He makes me feel like a person, not just another customer to get through the door. Dealership service centers get a bad reputation but Al Serra’s are | Read Full Review
    11/11/2022 12:00:00 AM | Google
  • ★★★★★ Bobbi Delay
    Howard was very nice and made sure everything was taken care of. | Read Full Review
    11/11/2022 12:00:00 AM | Google
  • ★★★★★ Willie Vickers
    Dropped my vehicle off this morning and picked it up at 2:30 this afternoon. The service was A1 as usual and I'm more than satisfied. Al Serra for life baby! | Read Full Review
    11/8/2022 12:00:00 AM | Google
  • ★★★★★ David Neph
    he was very good | Read Full Review
    11/8/2022 12:00:00 AM | Google
  • ★★★★★ Jamil Hamadeh
    Excellent service. Nick is very professional, and I have been working with him for a while now. I always and highly recommend him to friends and family | Read Full Review
    11/8/2022 12:00:00 AM | Google
  • ★★★★ Bruce Lange
    Quick check in and check out process | Read Full Review
    11/8/2022 12:00:00 AM | Google
  • ★★★★ Molly varner
    | Read Full Review
    11/8/2022 12:00:00 AM | Google
  • ★★★★ Mike Hanschmann
    was not happy | Read Full Review
    11/8/2022 12:00:00 AM | Google
  • ★★★★★ jeffrey Short
    | Read Full Review
    11/6/2022 12:00:00 AM | Google
  • ★★★★★ Bill Avenall
    | Read Full Review
    11/6/2022 12:00:00 AM | Google
  • ★★★★★ Valerie Standley
    Friendly and professional service. | Read Full Review
    11/6/2022 12:00:00 AM | Google
  • ★★★★★ Jason LaCelle
    Fred was attentive. prompt, courteous, and thorough. I would definitely recommend going to Fred. | Read Full Review
    11/6/2022 12:00:00 AM | Google
  • ★★★★★ David Parris
    | Read Full Review
    11/6/2022 12:00:00 AM | Google
  • ★★★★★ Bob Stanley
    Couldn't be any better. Thanks very much Adam Garceau. I gave a top review for the Chrysler review too. You helped make the buying experience fast and easy. | Read Full Review
    11/6/2022 12:00:00 AM | Google
  • ★★★★★ Amy Carroll
    | Read Full Review
    11/6/2022 12:00:00 AM | Google
  • ★★★★★ Jerry Nelson
    Fred is a very nice and friendly service person. I always look for Fred if I need my vehicle taken care of. | Read Full Review
    11/6/2022 12:00:00 AM | Google
  • ★★★★★ Amanda Johnson
    | Read Full Review
    11/4/2022 12:00:00 AM | Google
  • ★★★★★ jim willingham
    | Read Full Review
    11/4/2022 12:00:00 AM | Google
  • ★★★★★ Jace Conley
    Trey is fantastic. He will go above and beyond for his customer's. I’ve bought 4 vehicles from him and will continue to work him in the future. | Read Full Review
    11/4/2022 12:00:00 AM | Google
  • ★★★★★ Devon Lemay
    | Read Full Review
    11/4/2022 12:00:00 AM | Google
  • ★★★★ Connie Richards
    Good service. Thanks for the ride. But please next time don't move my seat. | Read Full Review
    11/4/2022 12:00:00 AM | Google
  • ★★★★★ Nikki Waite
    | Read Full Review
    11/3/2022 12:00:00 AM | Google
  • ★★★★★ Toni Detwiler
    | Read Full Review
    11/3/2022 12:00:00 AM | Google
  • ★★★★★ Duncan Harper
    Immediately greated at the door from a sales man. He listened to every detail of what I would like from a vehicle and took care of my situation in a professional and was whole heartedly with honesty | Read Full Review
    11/2/2022 12:00:00 AM | Google
  • ★★★★★ George Garrow
    | Read Full Review
    11/2/2022 12:00:00 AM | Google
  • ★★★★★ Jeff Grove
    | Read Full Review
    11/2/2022 12:00:00 AM | Google
  • ★★★★★ Marc Hurley
    | Read Full Review
    11/2/2022 12:00:00 AM | Google
  • ★★★★★ Randall Lewis
    Adam is the best, as always...we have bought or leased 14 vehicles from Adam in the last several years. He goes out of his way before, during, and after the sale to make it an easy and seamless experience. We wouldn't think of seeing anyone else when buying/leasing a vehicle. | Read Full Review
    11/2/2022 12:00:00 AM | Google
  • ★★★★★ Maria Klepach
    Great business! | Read Full Review
    11/2/2022 12:00:00 AM | Google
  • ★★★★★ Matt Slogor
    Nick Hittle was amazing he handled it every single thing to help us purchase our Wagoneer , I had to contact him the day after we got it home to help with a issue and he fixed it right away . We will definitely be back for future purchases. | Read Full Review
    10/31/2022 12:00:00 AM | Google
  • ★★★★★ Tom Schmid
    I found the customer service at Al Sears outstanding. While the last service appointment was delayed, Russell went over and above and completed my service for no charge. In todays environment of blaming others for problems. He stood up and admitted the mistake. He didn’t have to comp me as just accepting accountability was more than | Read Full Review
    10/31/2022 12:00:00 AM | Google
  • ★★★★★ Lisa Malone
    Chris Salter is the best! Our experience was excellent and professional! I highly recommend Chris he's not pushy and will find you the right vehicle. A+ to you Chris and the staff ! | Read Full Review
    10/30/2022 12:00:00 AM | Google
  • ★★★★★ Jena Schriner
    Whitney was great to work with! Called me back within a very reasonable time, multiple times! Could answer all of my questions. Made my experience better. Give her a raise ?? | Read Full Review
    10/30/2022 12:00:00 AM | Google
  • ★★★★★ William Rich Jr
    Austin was great full of knowledge and pleasure to work with making the jeep experience GREAT. Thanks Diana | Read Full Review
    10/30/2022 12:00:00 AM | Google
  • ★★★★★ Tremari Jones
    | Read Full Review
    10/30/2022 12:00:00 AM | Google
  • ★★★★★ Rick Bushard
    Whitney is very courteous and pleasant to work with. Thank you, Whitney! | Read Full Review
    10/27/2022 12:00:00 AM | Google
  • ★★★★★ James Teeple
    | Read Full Review
    10/27/2022 12:00:00 AM | Google
  • ★★★★★ Joseph Nau
    | Read Full Review
    10/27/2022 12:00:00 AM | Google
  • ★★★★★ David Berger
    Greg in the Jeep service department is probably the best service rep I’ve ever worked with for any of my cars at any dealership. Greg has been the lead guy for a 3rd party warranty claim, that has been riddled with supplier issues, and he’s handled it professionally and willingness to resolve the issues. He’s made a bad situation mo | Read Full Review
    10/27/2022 12:00:00 AM | Google
  • ★★★★★ J Rose
    Staff was friendly but service left oil all over my car and now I have two piles i have to clean up in my garage. | Read Full Review
    10/27/2022 12:00:00 AM | Google
  • ★★★★★ Steven Fish
    I had appointment for an oil change. Everything went well. About a thirty minute wait. Whitney Palmer was a pleasure to work with. | Read Full Review
    10/26/2022 12:00:00 AM | Google
  • ★★★★★ david fuller
    | Read Full Review
    10/25/2022 12:00:00 AM | Google
  • ★★★★★ justin altom
    | Read Full Review
    10/25/2022 12:00:00 AM | Google
  • ★★★★★ Bruce McNier
    Al Serra service always does a quality and efficient job everything. I wouldn't go anywhere else, you can trust them to do their best! | Read Full Review
    10/25/2022 12:00:00 AM | Google
  • ★★★★★ Mustang
    Great service. The work was done expertly and efficiently. Service advisor Deon kept me well informed. | Read Full Review
    10/25/2022 12:00:00 AM | DealerRater
  • ★★★★★ Douglas Ballard
    Dealt with Carl. This was an excellent experience from start to finish. Very transparent transaction. | Read Full Review
    10/24/2022 12:00:00 AM | Google
  • ★★★★★ Ariel Givens
    | Read Full Review
    10/24/2022 12:00:00 AM | Google
  • ★★★★★ William Eddy
    Always great service at Al Serra Ram! | Read Full Review
    10/24/2022 12:00:00 AM | Google
  • ★★★★★ 3 Leo’s
    Fred was very friendly and they were done in a timely manner. | Read Full Review
    10/24/2022 12:00:00 AM | Google
  • ★★★★★ Elaine Coney
    I was out if state. I had an issue with getting gas into the tank. One of the Service advisors suggested to use a tool. I did so and was able to get gas into the tank. I will need to get a part for the Jeep to correct problem. | Read Full Review
    10/23/2022 12:00:00 AM | Google
  • ★★★★★ Shawn Simpkins
    You can’t say anything bad about this place. Keep in mind nothing is perfect but they’re as close to perfect as you can get. Thanks, you guys always do an outstanding job. From replacing my suspension airbag to a regular old oil change | Read Full Review
    10/21/2022 12:00:00 AM | Google
  • ★★★★★ Eric Barach
    EXCELLENT SERVICE, RESPONDS QUICKLY TO EMAILS, | Read Full Review
    10/21/2022 12:00:00 AM | Google
  • ★★★★★ Greg Hamilton
    Great experience! | Read Full Review
    10/19/2022 12:00:00 AM | Google
  • ★★★★★ werapol koolthong
    | Read Full Review
    10/18/2022 12:00:00 AM | Google
  • ★★★★★ Veronica Prise
    Had an oil change. Staff are always quick, friendly and efficient!! | Read Full Review
    10/18/2022 12:00:00 AM | Google
  • ★★★★★ Albert Brown
    | Read Full Review
    10/18/2022 12:00:00 AM | Google
  • ★★★★★ PAM DOOLEY
    Friendly and fast | Read Full Review
    10/17/2022 12:00:00 AM | Google
  • ★★★★★ Renae Titus
    | Read Full Review
    10/17/2022 12:00:00 AM | Google
  • ★★★★ Custodes Dan
    I don’t understand why I had to schedule an appointment. My vehicle wasn’t even looked at for a week after my appointment, while I was paying for a rental. | Read Full Review
    10/17/2022 12:00:00 AM | Google
  • ★★★★★ CJ Schultz
    | Read Full Review
    10/16/2022 12:00:00 AM | Google
  • ★★★★★ Daniel Martin
    Al Serra's Jeep service has consistently provided excellent and professional services when I need them. It's a primary reason I continue to trust the Al Serra team for my automotive needs. | Read Full Review
    10/14/2022 12:00:00 AM | Google
  • ★★★★★ Heidi Ross
    | Read Full Review
    10/14/2022 12:00:00 AM | Google
  • ★★★★★ Al Jones
    Toby was very professional and helpful. He answered all of my questions. | Read Full Review
    10/14/2022 12:00:00 AM | Google
  • ★★★★★ Witcher_Helms
    Tom was very nice and cooperative! | Read Full Review
    10/14/2022 12:00:00 AM | Google
  • ★★★★★ Donald Stevens
    Prompt service, friendly staff and reasonable rates. | Read Full Review
    10/14/2022 12:00:00 AM | Google
  • ★★★★★ Joanne Keller
    On time, very friendly, reasonably priced! | Read Full Review
    10/12/2022 12:00:00 AM | Google
  • ★★★★★ Christine Powell
    | Read Full Review
    10/12/2022 12:00:00 AM | Google
  • ★★★★★ Ashley Boltjes
    | Read Full Review
    10/12/2022 12:00:00 AM | Google
  • ★★★★★ Holly Spence
    | Read Full Review
    10/12/2022 12:00:00 AM | Google
  • ★★★★★ Renee Jones
    Explained services completely. | Read Full Review
    10/12/2022 12:00:00 AM | Google
  • ★★★★★ Ted Grabenhorst
    | Read Full Review
    10/11/2022 12:00:00 AM | Google
  • ★★★★★ Devon Meyer
    | Read Full Review
    10/11/2022 12:00:00 AM | Google
  • ★★★★★ jeff martin
    | Read Full Review
    10/11/2022 12:00:00 AM | Google
  • ★★★★★ Nathaniel McQueen III
    | Read Full Review
    10/11/2022 12:00:00 AM | Google
  • ★★★★★ Todd O`Dell
    | Read Full Review
    10/11/2022 12:00:00 AM | Google
  • ★★★★★ Russ Spencer
    I received outstanding service from Erik Faulkner when 3 years ago I leased a 2020 Grand Cherokee. I just terminated that lease and Erik helped me replace it with a 2023 Grand Cherokee. Once again I received outstanding service from him. | Read Full Review
    10/11/2022 12:00:00 AM | Google
  • ★★★★★ Dorothy Sample
    | Read Full Review
    10/11/2022 12:00:00 AM | Google
  • ★★★★★ Cody Sonnenberg
    | Read Full Review
    10/11/2022 12:00:00 AM | Google
  • ★★★★★ Jeanette Nelson
    Great buying experience. Erik made sure I got the exact car I was looking for and made sure I was familiar with all the features on my new vehicle. He was helpful and professional. Made the whole process easy. Definitely would recommend buying from him | Read Full Review
    10/11/2022 12:00:00 AM | Google
  • ★★★★★ Antonio Davie
    | Read Full Review
    10/10/2022 12:00:00 AM | Google
  • ★★★★★ Jesica White
    | Read Full Review
    10/10/2022 12:00:00 AM | Google
  • ★★★★★ Mahl Moorer
    | Read Full Review
    10/9/2022 12:00:00 AM | Google
  • ★★★★★ Angela Jozwiak
    Trey Edwards has been My salesman for my past lease vehicle, 2 years ago and for my recent vehicle purchase. He was great to work with. Thanks Trey. | Read Full Review
    10/9/2022 12:00:00 AM | Google
  • ★★★★ TandC 11
    | Read Full Review
    10/9/2022 12:00:00 AM | Google
  • ★★★★★ JohnJay529
    Great staff, helpful & friendly ???? | Read Full Review
    10/8/2022 12:00:00 AM | Google
  • ★★★★★ Kevin Wier
    Can't thank JJ Chatmon II enough. He greeted me at the door upon arrival and helped me with my trade-in and also got me into a newer vehicle in less than 3 hours. This is the place to go of you want to get treated properly . 5 star dealership that will get my return business . Thank you Al Serra . | Read Full Review
    10/8/2022 12:00:00 AM | Google
  • ★★★★★ Jerri Gilbert
    | Read Full Review
    10/8/2022 12:00:00 AM | Google
  • ★★★★★ Dad Wea
    Brooke Henderson was great and helped us purchase a vehicle with little to no stress. Friendly and expert knowledge. | Read Full Review
    10/8/2022 12:00:00 AM | Google
  • ★★★★★ Douglas Weatherly
    Fifth trip for same issue, with gas at over 4$ / gallon this is getting old | Read Full Review
    10/8/2022 12:00:00 AM | Google
  • ★★★★★ Dan Jones
    Quick and efficient. | Read Full Review
    10/7/2022 12:00:00 AM | Google
  • ★★★★★ Steven Fish
    I had appointment for an oil change. Everything went well. About a thirty minute wait. | Read Full Review
    10/7/2022 12:00:00 AM | Google
  • ★★★★★ Ashley Mireles
    | Read Full Review
    10/7/2022 12:00:00 AM | Google
  • ★★★★★ Bryan Thompson
    Fast service and prompt response. Love the fact that they text you and update you on your service. | Read Full Review
    10/7/2022 12:00:00 AM | Google
  • ★★★★ Rose Dibert
    Husband and I went here around quarter to five and no sign of parts? Hours show that you close at six, and get this? Hours were updated on Google three weeks ago!!!!! ?????? What the heck is this? | Read Full Review
    10/7/2022 12:00:00 AM | Google
  • ★★★★ doe536885
    Terrible work, poor excuses, long wait times, dishonest...the list goes on. Buyer beware when it comes to Service Dept. | Read Full Review
    10/6/2022 12:00:00 AM | DealerRater
  • ★★★★★ Shonteara Greene
    | Read Full Review
    10/4/2022 12:00:00 AM | Google
  • ★★★★★ Darlene Leiendecker
    Excellent service! | Read Full Review
    10/4/2022 12:00:00 AM | Google
  • ★★★★★ Mark Salsgiver
    | Read Full Review
    10/4/2022 12:00:00 AM | Google
  • ★★★★ dennis coles
    I was quoted a price for oil change and rotation, but when it was time 2 pay I was told a lugnut wouldn't go back on? No notice of this during the hour and a half wait" price went from $52 to $67 | Read Full Review
    10/4/2022 12:00:00 AM | Google
  • ★★★★★ Deborah Kayga
    | Read Full Review
    10/3/2022 12:00:00 AM | Google
  • ★★★★★ Michael Cashman
    | Read Full Review
    10/3/2022 12:00:00 AM | Google
  • ★★★★ Tom Schmid
    | Read Full Review
    10/3/2022 12:00:00 AM | Google
  • ★★★★★ dennis coles
    I was quoted a price for oil change and rotation, but when it was time 2 pay I was told a lugnut wouldn't go back on? No notice of this during the hour and a half wait" | Read Full Review
    10/3/2022 12:00:00 AM | Google
  • ★★★★★ Tevfik Nas
    Excellent. Very pleasant. | Read Full Review
    10/2/2022 12:00:00 AM | Google
  • ★★★★★ Kelso
    | Read Full Review
    10/1/2022 12:00:00 AM | Google
  • ★★★★★ Michelle Palmer
    | Read Full Review
    9/29/2022 12:00:00 AM | Google
  • ★★★★★ Mandy
    | Read Full Review
    9/29/2022 12:00:00 AM | Google
  • ★★★★★ Becky Nelson
    Very nice and friendly | Read Full Review
    9/29/2022 12:00:00 AM | Google
  • ★★★★★ Steve DeHart
    | Read Full Review
    9/29/2022 12:00:00 AM | Google
  • ★★★★★ Margaret Lawrence
    The service is always great and everyone is so friendly! | Read Full Review
    9/28/2022 12:00:00 AM | Google
  • ★★★★★ Janet Graham
    | Read Full Review
    9/28/2022 12:00:00 AM | Google
  • ★★★★★ tony salsa
    | Read Full Review
    9/28/2022 12:00:00 AM | Google
  • ★★★★★ Debbie T
    | Read Full Review
    9/28/2022 12:00:00 AM | Google
  • ★★★★★ Robert Vieu
    Great experience and service | Read Full Review
    9/28/2022 12:00:00 AM | Google
  • ★★★★★ Gwendolyn Banyard
    Technician was great. Took great care of me arrived early was able to service my automobile and get me on my way in a timely manner. Very polite and personable. | Read Full Review
    9/27/2022 12:00:00 AM | Google
  • ★★★★★ Mike Jones
    Randy is a true example of a Sales advisor that cares for his clients! | Read Full Review
    9/27/2022 12:00:00 AM | Google
  • ★★★★★ dkpoulos
    | Read Full Review
    9/27/2022 12:00:00 AM | Google
  • ★★★★★ Ali Omar
    | Read Full Review
    9/27/2022 12:00:00 AM | Google
  • ★★★★★ Chay Ydeer
    Drew was amazing! Attentive, not overly pushy, forth right and honest throughout the whole experience. Made car buying something easy and far less stressful then I've experienced in the past. | Read Full Review
    9/27/2022 12:00:00 AM | Google
  • ★★★★★ Chris Fisher
    | Read Full Review
    9/27/2022 12:00:00 AM | Google
  • ★★★★★ Mackinley (M)
    Greg was great! Got me in and out with what I needed and went above and beyond to make sure I was satisfied!! | Read Full Review
    9/27/2022 12:00:00 AM | Google
  • ★★★★ Ms Andrea
    I was in and out so quick, thanks guys | Read Full Review
    9/27/2022 12:00:00 AM | Google
  • ★★★★★ Montez D Blackburn Sr.
    | Read Full Review
    9/24/2022 12:00:00 AM | Google
  • ★★★★★ Jon Benjamin
    | Read Full Review
    9/24/2022 12:00:00 AM | Google
  • ★★★★★ Shelby Watts
    | Read Full Review
    9/23/2022 12:00:00 AM | Google
  • ★★★★★ Cyndi D
    | Read Full Review
    9/23/2022 12:00:00 AM | Google
  • ★★★★★ London Eisenbeis’s Life and Legacy Eisenbeis
    | Read Full Review
    9/23/2022 12:00:00 AM | Google
  • ★★★★★ Leslea Cunningham
    Whitney Palmer was excellent to work with. I would highly recommend this place to have your vehicle serviced. Everyone went above and beyond to help | Read Full Review
    9/21/2022 12:00:00 AM | Google
  • ★★★★★ Scott Hammond
    Fast, friendly service | Read Full Review
    9/21/2022 12:00:00 AM | Google
  • ★★★★★ Kevin Demps
    Very professional and knowledgeable! | Read Full Review
    9/21/2022 12:00:00 AM | Google
  • ★★★★★ Robert LaBranche
    | Read Full Review
    9/21/2022 12:00:00 AM | Google
  • ★★★★★ Dorothy Nelson
    | Read Full Review
    9/21/2022 12:00:00 AM | Google
  • ★★★★★ Chris Thoroman
    | Read Full Review
    9/21/2022 12:00:00 AM | Google
  • ★★★★★ Dawn Robb
    Completed promptly and thorough service | Read Full Review
    9/21/2022 12:00:00 AM | Google
  • ★★★★★ Dennis L.
    | Read Full Review
    9/21/2022 12:00:00 AM | Google
  • ★★★★ Dukezy
    They had my vehicle for 6 weeks got back 12,000.00 bill. Called them a week later to tell them my vehicle was leaking and I need to bring back and they couldn't get me in for 2 weeks as my transmission fluid is leaking out. My appointment is for Monday but so far my vehicle didn't get fixed it now has more issues...... DO NOT TAKE YO | Read Full Review
    9/21/2022 12:00:00 AM | Google
  • ★★★★★ matt guyski
    Outstanding service | Read Full Review
    9/20/2022 12:00:00 AM | Google
  • ★★★★★ Chris Robinson
    | Read Full Review
    9/20/2022 12:00:00 AM | Google
  • ★★★★★ Kameron Webster
    | Read Full Review
    9/18/2022 12:00:00 AM | Google
  • ★★★★★ P1k3r
    Took my 2013 Dodge Dart in for diagnosis. The technician provided a very informative report of issues present. | Read Full Review
    9/18/2022 12:00:00 AM | Google
  • ★★★★★ Deborah Busch
    | Read Full Review
    9/18/2022 12:00:00 AM | Google
  • ★★★★★ Diane Hoffman
    Greg Sunman was such a great help to me when my car died on the road! He was efficient in getting my car taken care of in a very timely manner. It was up and running in a day’s time and he answered all of my questions and concerns about my vehicle’s care. Thank you also for helping me access my Dodge rewards! It was a great experienc | Read Full Review
    9/18/2022 12:00:00 AM | Google
  • ★★★★★ Alex
    Andrew Zavatsky got me in a new ride within two days of deciding on a new vehicle. He was very easy to work with and helped answer any questions I had. Communication is a big thing when it comes to me buying a car and he was on top of his game making it even more enjoyable to purchase or lease a new or used car. Ive gotten three cars | Read Full Review
    9/17/2022 12:00:00 AM | Google
  • ★★★★★ Vanita Morse
    | Read Full Review
    9/17/2022 12:00:00 AM | Google
  • ★★★★★ Chance Hensley
    | Read Full Review
    9/16/2022 12:00:00 AM | Google
  • ★★★★★ Don Begley
    | Read Full Review
    9/16/2022 12:00:00 AM | Google
  • ★★★★★ Tod Sorensen
    | Read Full Review
    9/16/2022 12:00:00 AM | Google
  • ★★★★★ Chris Kaye
    | Read Full Review
    9/15/2022 12:00:00 AM | Google
  • ★★★★★ Libbie Conley
    Trey Edwards is great to work with! No pressure sales. My husband and I have had multiple leases with him. Great communication through the whole process. Genuine, nice guy! Highly recommended if you’re looking to buy or lease! 5 star service! | Read Full Review
    9/15/2022 12:00:00 AM | Google
  • ★★★★★ William Venturino
    | Read Full Review
    9/15/2022 12:00:00 AM | Google
  • ★★★★★ Brittany Snyder
    Even with being a little late because I had to feed my daughter I was still taken back quickly and my oil change was done even quicker than I expected. I’ve always done my own work on my vehicle so I was a little nervous being overcharged for the services but it was about what I would have paid to do it at home. Definitely recommend! | Read Full Review
    9/14/2022 12:00:00 AM | Google
  • ★★★★★ Janna Wallace
    I have been with Brian Miller at Al Serra for 9 years. It is a seemless experience. I always look forward to going back. | Read Full Review
    9/14/2022 12:00:00 AM | Google
  • ★★★★★ highpowered18
    Friendly and knowledgeable staff... | Read Full Review
    9/14/2022 12:00:00 AM | Google
  • ★★★★ Will Harris
    I had to wait 2 weeks before my truck could be serviced. I then waited 3 additional days after dropping truck off to hear any kind of feedback on what is wrong. Unfortunately the problem could not be diagnosed, however the the service person was courteous, polite and recommended other repairs which were needed. I hope the problem doe | Read Full Review
    9/14/2022 12:00:00 AM | Google
  • ★★★★★ Ed Madden
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    9/12/2022 12:00:00 AM | Google
  • ★★★★★ Giorgi Tchigladze
    | Read Full Review
    9/12/2022 12:00:00 AM | Google
  • ★★★★★ Micah Brown
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    9/11/2022 12:00:00 AM | Google
  • ★★★★★ Megan Betts
    Fast and professional! Howard from the service department was extremely helpful and personable. | Read Full Review
    9/11/2022 12:00:00 AM | Google
  • ★★★★★ Rick Howells
    | Read Full Review
    9/11/2022 12:00:00 AM | Google
  • ★★★★★ Terry Goett
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    9/11/2022 12:00:00 AM | Google
  • ★★★★★ Brian Lamberton
    Go see Fred at Al Serra Jeep service in Grand Blanc. He’ll work with you to get your vehicle serviced or any other vehicle needs. Thank you, Fred | Read Full Review
    9/11/2022 12:00:00 AM | Google
  • ★★★★ abe Hughes
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    9/11/2022 12:00:00 AM | Google
  • ★★★★★ Timothy Bott
    Service person was awesome to work with and you guys got it done as stated. Thank you and see you next time | Read Full Review
    9/9/2022 12:00:00 AM | Google
  • ★★★★★ Charles Allen
    My condenser was leaking - so no AC. Deon reached out to another dealership to get the replacement part. Very much appreciated, as the work was completed the next day. Excellent service advisor, as always. Thanks Deon. | Read Full Review
    9/8/2022 12:00:00 AM | Google
  • ★★★★★ Charles Rollison
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    9/8/2022 12:00:00 AM | Google
  • ★★★★★ Chris Petrusha
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    9/8/2022 12:00:00 AM | Google
  • ★★★★★ Nicholas Zabolotny
    Very clean, organized and friendly | Read Full Review
    9/8/2022 12:00:00 AM | Google
  • ★★★★ Dennis Wilson
    While initially disappointed when I checked in for my appointment and they said 24 hrs before they could look at it, they did get it in same day and discovered a fuse issue. Replaced and back to me in less than 6 hrs. | Read Full Review
    9/8/2022 12:00:00 AM | Google
  • ★★★★★ Jacklyn Music
    | Read Full Review
    9/7/2022 12:00:00 AM | Google
  • ★★★★★ Sherry Childress
    Adam went above and beyond to help me get a car .He was honest while I was looking to get me the right the car | Read Full Review
    9/7/2022 12:00:00 AM | Google
  • ★★★★★ Bruce Seeley
    Great services no problem with tech support Team leadership A1 enjoy the cleanse of the service department and good coffee | Read Full Review
    9/7/2022 12:00:00 AM | Google
  • ★★★★★ BBC Services & Lawn Care
    | Read Full Review
    9/7/2022 12:00:00 AM | Google
  • ★★★★★ Cathy Buccilli
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    9/3/2022 12:00:00 AM | Google
  • ★★★★★ Ilene Rountree
    Fred's customer service was exceptional. The staff was friendly. Everything looked very clean. | Read Full Review
    9/2/2022 12:00:00 AM | Google
  • ★★★★★ Renae Howard
    I walked in this morning. A Saturday on Labor Day weekend. I got the beautiful Jeep I wanted, at a price I can afford, from friendly and helpful people, Tom Muldoon and Annie made my year! You guys rock?? | Read Full Review
    9/2/2022 12:00:00 AM | Google
  • ★★★★★ Neil Graham
    Connor and the service team at Jeep did an excellent job getting me an appointment on short notice, then getting my car serviced in a timely matter. 5/5 for service and customer experience! | Read Full Review
    9/1/2022 12:00:00 AM | Google
  • ★★★★★ Breanna
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    9/1/2022 12:00:00 AM | Google
  • ★★★★★ Jennifer Arnes
    | Read Full Review
    9/1/2022 12:00:00 AM | Google
  • ★★★★★ Brian Hugo
    My truck was fixed in the time frame noted. Greg is always a pleasure to work with as was Connor when I came to pay and pick up my truck. The technicians always do a great job as well! These folks are really overworked but still keep a professional attitude. The dealership should recognize how well they do their jobs. I am a lit | Read Full Review
    9/1/2022 12:00:00 AM | Google
  • ★★★★★ Paul Smith
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    9/1/2022 12:00:00 AM | Google
  • ★★★★★ Michael Atkinson
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    9/1/2022 12:00:00 AM | Google
  • ★★★★★ Latsyrc TrenielK
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    8/31/2022 12:00:00 AM | Google
  • ★★★★★ hussein salem
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    8/30/2022 12:00:00 AM | Google
  • ★★★★★ john molloy
    Erik Faulkner was our sales associate, he great and very knowledgeable. A true honest salesman. Rare find | Read Full Review
    8/30/2022 12:00:00 AM | Google
  • ★★★★★ Rodney Hoover
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    8/30/2022 12:00:00 AM | Google
  • ★★★★★ Popi Junior
    Very professional and a quality of service! Go see Deon you won’t be disappointed. | Read Full Review
    8/30/2022 12:00:00 AM | Google
  • ★★★★★ Robert Bleckley
    Fast and friendly service | Read Full Review
    8/30/2022 12:00:00 AM | Google
  • ★★★★★ Jayme Graydon
    Our salesman Adam Sharp was awesome. | Read Full Review
    8/30/2022 12:00:00 AM | Google
  • ★★★★ Aujaurie Sparkman
    | Read Full Review
    8/30/2022 12:00:00 AM | Google
  • ★★★★★ Debbie Wurm
    | Read Full Review
    8/28/2022 12:00:00 AM | Google
  • ★★★★★ George Kovacs
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    8/28/2022 12:00:00 AM | Google
  • ★★★★★ Tanisha Lattimore
    | Read Full Review
    8/28/2022 12:00:00 AM | Google
  • ★★★★★ Anthony Rasak
    | Read Full Review
    8/26/2022 12:00:00 AM | Google
  • ★★★★★ Aaron Lennox
    | Read Full Review
    8/26/2022 12:00:00 AM | Google
  • ★★★★ Tiffany Shier
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    8/25/2022 12:00:00 AM | Google
  • ★★★★★ Anthony Strouse
    The service was completed well and in a timely manner | Read Full Review
    8/24/2022 12:00:00 AM | Google
  • ★★★★★ Danielle Lukasavitz
    Very attentive paper work in order.... helpful to our needs....... | Read Full Review
    8/24/2022 12:00:00 AM | Google
  • ★★★★★ Alexis Atkinson
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    8/23/2022 12:00:00 AM | Google
  • ★★★★★ Kayla Baxter
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    8/23/2022 12:00:00 AM | Google
  • ★★★★★ Edith Biggs
    I liked my first experience at this dealership. Customer service was great. I'll be going back if I have further issues with my vehicle. | Read Full Review
    8/20/2022 12:00:00 AM | Google
  • ★★★★★ elisa miller
    My experience with Erik Faulkner in leasing my new Jeep was seamless as usual. Thank you for always responding to all of my questions in such a timely manner. You did a fantastic job in keeping in a monthly payment that I am comfortable with. I will most definitely highly recommend you for my friends, families and any future endea | Read Full Review
    8/19/2022 12:00:00 AM | Google
  • ★★★★★ KH Mattis
    Fred Wallace at Al Serra Jeep Service Dept. is the BEST you will find. | Read Full Review
    8/19/2022 12:00:00 AM | Google
  • ★★★★★ Leonardo Jasso
    They are always quick with the oil changes. | Read Full Review
    8/19/2022 12:00:00 AM | Google
  • ★★★★ Jimica Wynn Leonard
    I spent $1600 with Al Serra and my 2010 Jeep commander still isn't running. They really let me down . | Read Full Review
    8/19/2022 12:00:00 AM | Google
  • ★★★★★ Preston Tocco
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    8/18/2022 12:00:00 AM | Google
  • ★★★★★ liz speaks
    Great experience and customer service. Went in for an oil change and was out within an hour. | Read Full Review
    8/16/2022 12:00:00 AM | Google
  • ★★★★★ Ryan Bladzik
    Super fast and easy service. | Read Full Review
    8/16/2022 12:00:00 AM | Google
  • ★★★★★ Becky Edenburn
    Very fast and efficient service | Read Full Review
    8/16/2022 12:00:00 AM | Google
  • ★★★★★ Odette Johnson
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    8/16/2022 12:00:00 AM | Google
  • ★★★★★ Paula Scott
    | Read Full Review
    8/16/2022 12:00:00 AM | Google
  • ★★★★★ D'Mya Mason
    I’m always treated very nicely by the Al Serra staff. However, the wait times for simply an oil change are getting longer and longer. I recently waited over 2 hours just for that. If you guys are short staffed you may want to make less appointments available for certain times. | Read Full Review
    8/16/2022 12:00:00 AM | Google
  • ★★★★ Bre-Ana Days
    | Read Full Review
    8/14/2022 12:00:00 AM | Google
  • ★★★★★ Joe L
    I haven't signed on the dotted line yet, so I can't comment on that experience. However, everything from my initial call, which was answered by Tasha, up through visiting the dealership, checking out the vehicle, discussing my options, and some negotiating has gone well. If it continues though the actual purchase (I'm sleeping on it) | Read Full Review
    8/12/2022 12:00:00 AM | Google
  • ★★★★★ Ashley Grzywacz
    | Read Full Review
    8/12/2022 12:00:00 AM | Google
  • ★★★★★ Brittnany Thomas
    | Read Full Review
    8/12/2022 12:00:00 AM | Google
  • ★★★★★ Shelton Lynch
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    8/12/2022 12:00:00 AM | Google
  • ★★★★★ Alyson Epolito
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    8/12/2022 12:00:00 AM | Google
  • ★★★★ James Noakes
    Had my Truck for for almost a month had to pay out of pocket for a rental for the entire time. Due to the fact that they “no longer give out loaner vehicles” also had to to pay 800 in repairs for a malfunctioning parking brake that I’ve never even used because it’s not covered under my warranty…Did I mention my truck is a lease? | Read Full Review
    8/12/2022 12:00:00 AM | Google
  • ★★★★★ April Christopher
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    8/11/2022 12:00:00 AM | Google
  • ★★★★★ Danny Wilcox
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    8/11/2022 12:00:00 AM | Google
  • ★★★★★ James Provost
    Oil change and tire rotation was completed in a timely manner. | Read Full Review
    8/11/2022 12:00:00 AM | Google
  • ★★★★★ Lindsay Sensoli
    | Read Full Review
    8/11/2022 12:00:00 AM | Google
  • ★★★★★ Jim Joseph
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    8/11/2022 12:00:00 AM | Google
  • ★★★★★ David Sears
    Awesome staff and great service! | Read Full Review
    8/11/2022 12:00:00 AM | Google
  • ★★★★★ Quinn Legend
    | Read Full Review
    8/11/2022 12:00:00 AM | Google
  • ★★★★ t s
    Good car dealer | Read Full Review
    8/11/2022 12:00:00 AM | Google
  • ★★★★ Aaron Kelly
    Communication was terrible. Seems like no one really cares to help you or wants to for that matter. When I arrived for an appointment I just stood there while they were talking and hanging up certificates before someone finally engaged me. I had to ask for updates during the time my vehicle was in the shop. When I picked up my vehicl | Read Full Review
    8/11/2022 12:00:00 AM | Google
  • ★★★★★ James Cooper
    Great service | Read Full Review
    8/9/2022 12:00:00 AM | Google
  • ★★★★★ Larry King
    As always I got fast courteous service. | Read Full Review
    8/9/2022 12:00:00 AM | Google
  • ★★★★★ AC Collins
    | Read Full Review
    8/9/2022 12:00:00 AM | Google
  • ★★★★★ Carmen Valeriano
    Professional, curtious and considerate. I appreciate that they cleaned my car inside and out. That was an unexpected delightful surprise. Thank you Fred! | Read Full Review
    8/9/2022 12:00:00 AM | Google
  • ★★★★★ Charles Gutting
    | Read Full Review
    8/9/2022 12:00:00 AM | Google
  • ★★★★★ James Petty III
    Adam is a Great Guy, Great service he went above & beyond to help me! | Read Full Review
    8/8/2022 12:00:00 AM | Google
  • ★★★★★ Brandon Munsey
    Quick easy done! | Read Full Review
    8/6/2022 12:00:00 AM | Google
  • ★★★★★ Kelly Langston
    | Read Full Review
    8/6/2022 12:00:00 AM | Google
  • ★★★★★ Brad Sowa
    | Read Full Review
    8/5/2022 12:00:00 AM | Google
  • ★★★★ mike gibson
    Happy with the repairs. Took a couple days longer than I would have expected for the simplicity of the work. | Read Full Review
    8/5/2022 12:00:00 AM | Google
  • ★★★★★ Ashley Mengel
    Great, fast service every time I take my car in. Huge thanks to Tim MacDonald for always taking care of us! | Read Full Review
    8/4/2022 12:00:00 AM | Google
  • ★★★★★ Douglas Weatherly
    | Read Full Review
    8/3/2022 12:00:00 AM | Google
  • ★★★★★ Hannah Richard
    | Read Full Review
    8/3/2022 12:00:00 AM | Google
  • ★★★★★ Mary Hedger
    | Read Full Review
    8/3/2022 12:00:00 AM | Google
  • ★★★★★ Miranda Cramer
    Erik has been my “go to guy” for many years. He has always gone above and beyond in anything I’ve needed. Not only do my husband and I lease all of our vehicles through Erik, by my parents, siblings, and grandparents do too. He is honest, transparent, and will do what he can to help. I have enough trust in Erik that I tell him what I | Read Full Review
    8/3/2022 12:00:00 AM | Google
  • ★★★★★ Jake McAuliffe
    NICK WAS AWESOME!!!!! GREAT BUYING EXPERIENCE!!!!! | Read Full Review
    8/1/2022 12:00:00 AM | Google
  • ★★★★★ daniel nichol
    | Read Full Review
    8/1/2022 12:00:00 AM | Google
  • ★★★★★ Jet Kilmer
    | Read Full Review
    7/31/2022 12:00:00 AM | Google
  • ★★★★ Dennis Liimatta
    Quick service, did not add windshield washer solvent during oil change although the low level light came on when I started it at the dealership. Makes me wonder about the other checks performed. | Read Full Review
    7/31/2022 12:00:00 AM | Google
  • ★★★★★ Denise Miller
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    7/29/2022 12:00:00 AM | Google
  • ★★★★★ Rob Bennett
    This place is absolutely wonderful very clean very speedy service and a great team would definitely come back again | Read Full Review
    7/29/2022 12:00:00 AM | Google
  • ★★★★★ Brandon Mills
    Service was prompt, Fred was great to work with. | Read Full Review
    7/29/2022 12:00:00 AM | Google
  • ★★★★★ Betty Knott
    | Read Full Review
    7/29/2022 12:00:00 AM | Google
  • ★★★★★ James Petty III
    | Read Full Review
    7/29/2022 12:00:00 AM | Google
  • ★★★★ Rena VonCook
    Wow they actually asked to leave a review after horrible service, or I guess I should say lack of service. If you have car troubles don't bother with an appointment, they have no idea what the word means. I know a lot of places are backed up, so I called and made an appointment 2 weeks out to have my car looked at. The automatic shi | Read Full Review
    7/29/2022 12:00:00 AM | Google
  • ★★★★★ Kessa
    | Read Full Review
    7/27/2022 12:00:00 AM | Google
  • ★★★★★ Diane Forgoys
    | Read Full Review
    7/27/2022 12:00:00 AM | Google
  • ★★★★★ Tonya Teachworth
    Conner is who assisted me. He was friendly and very helpful. I was out in 30min. Conner informed me of a recall and help set the appointment up. | Read Full Review
    7/27/2022 12:00:00 AM | Google
  • ★★★★★ miguel quintanilla
    Quality cars, and a massive selection at that. Adam Sharp helped me out and got me into the Jeep Cherokee I wanted. Got me what I needed, I didn’t feel pressured at all with him and was always straight up with me. Has helped me out when it came to little requests regarding my purchase. I’d recommend this dealership cause of the quali | Read Full Review
    7/26/2022 12:00:00 AM | Google
  • ★★★★★ Sharon Welch
    My service advisor, Greg, was friendly and helpful. I would recommend Al Serra whenever you need a traditional oil change. As a widow and senior citizen, I am thankful there is a quick and affordable dealership that is able to meet my car's needs. | Read Full Review
    7/26/2022 12:00:00 AM | Google
  • ★★★★★ Alberto Gonzalez
    | Read Full Review
    7/26/2022 12:00:00 AM | Google
  • ★★★★ Z Kelly
    | Read Full Review
    7/26/2022 12:00:00 AM | Google
  • ★★★★ Joe Cox
    | Read Full Review
    7/26/2022 12:00:00 AM | Google
  • ★★★★★ brad548
    Drove 2 hours today to see a Jeep that read in the description *Non Smoker. Not true. What a waste of time. | Read Full Review
    7/26/2022 12:00:00 AM | Google
  • ★★★★ Kaela Covington
    | Read Full Review
    7/26/2022 12:00:00 AM | Google
  • ★★★★ Hersheylean Powell
    | Read Full Review
    7/25/2022 12:00:00 AM | Google
  • ★★★★★ Jeffrey Krzeszewski
    Even thou I didnt buy my Jeep from Al Serra, I received top notch service. Great place to go. | Read Full Review
    7/22/2022 12:00:00 AM | Google
  • ★★★★★ Noah J
    Dakota was great and kept me well updated on my car | Read Full Review
    7/22/2022 12:00:00 AM | Google
  • ★★★★★ Tim Nakapaahu
    I worked with Jason and there has not been another car salesmen that I have ever talked to that built trust and confidence and my car buying experience. The whole team ar Al Serra moved mountains to get me in to a vehicle when others couldn't. Would recommend to everyone and there mother! | Read Full Review
    7/22/2022 12:00:00 AM | Google
  • ★★★★★ Ray Elam
    Deon Miller you are always consistently providing excellent customer service and I am extremely pleased to have you as my personal service advisor!!! | Read Full Review
    7/22/2022 12:00:00 AM | Google
  • ★★★★★ ed holmes
    | Read Full Review
    7/22/2022 12:00:00 AM | Google
  • ★★★★★ Sheryl Burt
    | Read Full Review
    7/22/2022 12:00:00 AM | Google
  • ★★★★★ gerald lawrence
    | Read Full Review
    7/22/2022 12:00:00 AM | Google
  • ★★★★★ David Martin
    Always great customer service. Trey has been great to work with.l, working hard to get the best deal. | Read Full Review
    7/21/2022 12:00:00 AM | Google
  • ★★★★★ Sandra Miller
    Hudy is the best! He is personable, had the answers to all my questions. I purchased my 2015 Dodge Charger from him & that’s why I came back to him again! | Read Full Review
    7/21/2022 12:00:00 AM | Google
  • ★★★★★ Amber Gagnon
    | Read Full Review
    7/21/2022 12:00:00 AM | Google
  • ★★★★★ Chimere Patrick
    | Read Full Review
    7/21/2022 12:00:00 AM | Google
  • ★★★★ Dan Wallace
    I made an appointment to take my vehicle in on a Saturday. When I arrived I was informed that my vehicle would not be looked at until Tuesday. When it was repaired, it was almost $400 for 2 bolts and a gasket. It wasn't my idea of excellent service. | Read Full Review
    7/21/2022 12:00:00 AM | Google
  • ★★★★★ Michael Deem
    Easy to work with, no hassel purchase of a pre-owned car. | Read Full Review
    7/19/2022 12:00:00 AM | Google
  • ★★★★★ Heather Slivka
    | Read Full Review
    7/18/2022 12:00:00 AM | Google
  • ★★★★★ William Miracle
    | Read Full Review
    7/18/2022 12:00:00 AM | Google
  • ★★★★★ Justin Pangus
    Super helpful! Helped me lower my payment and got me into an awesome vehicle! I should of came here before! | Read Full Review
    7/18/2022 12:00:00 AM | Google
  • ★★★★★ Stephany Hall
    Adam Garceau is fantastic! He is a well rounded salesperson with excellent product knowledge. He shared with us buying options & alternatives. He knew our wants/needs and had us in the Jeep we wanted in 1 day!!! I cannot say enough about Adam. I have brought family members to buy from him and we are on our 3rd car with him. We will | Read Full Review
    7/18/2022 12:00:00 AM | Google
  • ★★★★★ banjollucy
    | Read Full Review
    7/18/2022 12:00:00 AM | Google
  • ★★★★★ mike moulton
    I was in and out in no time. Thanks again | Read Full Review
    7/17/2022 12:00:00 AM | Google
  • ★★★★★ George Veilleux
    ?? | Read Full Review
    7/17/2022 12:00:00 AM | Google
  • ★★★★★ Fred Baldwin
    Deon Miller gave me great customer service keeping me updated with the progress of my Vehicle repairs. Give Deon a call at Al Serra and experience awesome customer service whenever you're having Vehicle problems or just getting an oil change ?? | Read Full Review
    7/16/2022 12:00:00 AM | Google
  • ★★★★★ Annette Burman
    | Read Full Review
    7/16/2022 12:00:00 AM | Google
  • ★★★★★ Scott Hoeft
    Great folks have all my atto work dun there | Read Full Review
    7/16/2022 12:00:00 AM | Google
  • ★★★★★ MICHAEL HORN
    Will always buy my vehicles from Al Serra! The easiest plaxe to do business with. All staff is friendly and helpful. | Read Full Review
    7/16/2022 12:00:00 AM | Google
  • ★★★★★ janaye morris
    | Read Full Review
    7/16/2022 12:00:00 AM | Google
  • ★★★★ ryan owens
    I had gotten some work done on my jeep that is under warranty and only has 16k miles.. I was satisfied with the work. So when I needed to get a front end alignment done a few weeks later, I decided to schedule an appointment.. The sales rep started trying to hard sell me on a bunch of parts and labor that didn't need done and wouldn | Read Full Review
    7/16/2022 12:00:00 AM | Google
  • ★★★★★ Cindy Swain
    Connor in Service is Awesome! | Read Full Review
    7/15/2022 12:00:00 AM | Google
  • ★★★★★ Veronica Todd
    Thank you for quick and efficient service! ?? | Read Full Review
    7/15/2022 12:00:00 AM | Google
  • ★★★★★ Arndt Weierstahl
    Great fast professional place | Read Full Review
    7/15/2022 12:00:00 AM | Google
  • ★★★★★ Amy Dehner
    My service experience at Al Serra is consistently excellent, and their advisors are always professional. | Read Full Review
    7/15/2022 12:00:00 AM | Google
  • ★★★★★ Jennie Heathcott
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    7/15/2022 12:00:00 AM | Google
  • ★★★★★ Robert Curtis
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    7/15/2022 12:00:00 AM | Google
  • ★★★★★ Richard Prueter
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    7/15/2022 12:00:00 AM | Google
  • ★★★★★ Ryan Bradley
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    7/15/2022 12:00:00 AM | Google
  • ★★★★ art bri
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    7/15/2022 12:00:00 AM | Google
  • ★★★★★ Piers McDonald
    Our experience of purchasing a new a Ram 1500 From Adam Garceau was great. Adam took us through all the options that were available for the vehicle and let us build the vehicle we wanted. Adam was very knowledgeable and professional. We would recommend Adam in a heart beat. | Read Full Review
    7/13/2022 12:00:00 AM | Google
  • ★★★★ Sue Monczunski
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    7/13/2022 12:00:00 AM | Google
  • ★★★★★ John Galinetti
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    7/12/2022 12:00:00 AM | Google
  • ★★★★★ Brian Lamberton
    Go see Greg at Al Serra Jeep service in Grand Blanc. He’ll work with you to get your vehicle serviced or any other vehicle needs. Thank you, Greg | Read Full Review
    7/12/2022 12:00:00 AM | Google
  • ★★★★★ Emily Thayer
    Trey was so helpful throughout the whole process with me. He helped me get the best deal I could and even had the car and paperwork delivered to me as I live a hour away. He was always available when I had questions and he was very personable. I would definitely recommend him! I hope when my lease is up he will still be there to help | Read Full Review
    7/12/2022 12:00:00 AM | Google
  • ★★★★★ Tina Moore
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    7/12/2022 12:00:00 AM | Google
  • ★★★★★ Sharon King
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    7/12/2022 12:00:00 AM | Google
  • ★★★★★ Daniel Van Wagner
    highly professional as alwaws | Read Full Review
    7/12/2022 12:00:00 AM | Google
  • ★★★★★ yahshala el
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    7/12/2022 12:00:00 AM | Google
  • ★★★★★ Robert Creger
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    7/12/2022 12:00:00 AM | Google
  • ★★★★★ JOHN Flewwelling
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    7/12/2022 12:00:00 AM | Google
  • ★★★★ Craigvandercook
    Brought my new Jeep Cherokee l in for service. The Homelink doesn’t work. Got it back with instructions on how to program it. I know how. It doesn’t work. No fix. Had 8:30 appointment. Did not get back until next day. All they did was a oil change and tire rotation in a day and a half. Unacceptable. | Read Full Review
    7/9/2022 12:00:00 AM | DealerRater
  • ★★★★★ Alicia Kleeman
    Erik was very friendly and made my car buying experience very easy! I would recommend Erik to anyone wanting to get into a new car! | Read Full Review
    7/8/2022 12:00:00 AM | Google
  • ★★★★★ Steve Holda
    Fred provided outstanding customer service. Having worked for Chrysler 35 years, service like this makes me very happy! Steve | Read Full Review
    7/8/2022 12:00:00 AM | Google
  • ★★★★★ Norma Cooper
    Go see Nick he will be the last sales representative you will ever need. | Read Full Review
    7/8/2022 12:00:00 AM | Google
  • ★★★★★ Ken Huffman
    Awesome place to do business. Everyone is professional, friendly, and goes above and beyond to ensure the customer is satisfied. | Read Full Review
    7/7/2022 12:00:00 AM | Google
  • ★★★★★ Craig Wheeler
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    7/7/2022 12:00:00 AM | Google
  • ★★★★★ Dwayne Folks
    One of the quickest oil changes I have ever had | Read Full Review
    7/7/2022 12:00:00 AM | Google
  • ★★★★ Tanya williams
    | Read Full Review
    7/7/2022 12:00:00 AM | Google
  • ★★★★★ Travis Bendall
    took my 2013 charger sxt in for air bag recall repair. It was completed in a reasonable time. Only issue was my key fob, center console and handles in my car all had a half dried lubricant on them. I had lubricant on my fingers ,hands and arms all before I could even put my car into drive. | Read Full Review
    7/7/2022 12:00:00 AM | Google
  • ★★★★★ Tamika McDonald
    I finally got to purchase my own vehicle from Dave (David Long).. I met him via Google because I was looking for a specific vehicle. We talked and it was good vine and he is just a friendly guy, so friendly that I sent him 5/6 ppl to buy cars from him. But he’s that good and I would send anyone to him. He actually came in on his off | Read Full Review
    7/6/2022 12:00:00 AM | Google
  • ★★★★★ Amy Perry
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    7/6/2022 12:00:00 AM | Google
  • ★★★★★ Stanley Asphy
    The young was very professional. He knew how to do his job. He have the person needs in mine down to the good coffee. ?? | Read Full Review
    7/6/2022 12:00:00 AM | Google
  • ★★★★★ Jake McAuliffe
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    7/6/2022 12:00:00 AM | Google
  • ★★★★★ Rob Selley
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    7/6/2022 12:00:00 AM | Google
  • ★★★★★ Connie Grohoski
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    7/6/2022 12:00:00 AM | Google
  • ★★★★★ Theresa Kovala
    Good job! Answered all questions. | Read Full Review
    7/6/2022 12:00:00 AM | Google
  • ★★★★★ ed leathers
    Made appointment for 950am to have a oil change and tire rotation took over an hour, though it should have been faster. | Read Full Review
    7/6/2022 12:00:00 AM | Google
  • ★★★★★ Tom Wightman
    I want to give thanks to Dion Miller my service advisor he did a outstanding job in getting my vehicle done for me and keeping me updated on the process and what stage my vehicle is at . Thank you | Read Full Review
    7/5/2022 12:00:00 AM | Google
  • ★★★★★ Rod Sampson
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    7/5/2022 12:00:00 AM | Google
  • ★★★★★ Anthony Williams
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    7/2/2022 12:00:00 AM | Google
  • ★★★★★ Linda Sholtey
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    7/2/2022 12:00:00 AM | Google
  • ★★★★★ Joe Coeling
    Steve and Josh were great in assisting me with ordering my 2022 Ram. They made the experience seamless and delivered my new truck to my place of business. Highly recommend Steve and his associates if you are looking for a thorough and knowledgeable sales professional. | Read Full Review
    7/2/2022 12:00:00 AM | Google
  • ★★★★★ Eric Barach
    EXCELLENT SERVICE, | Read Full Review
    7/2/2022 12:00:00 AM | Google
  • ★★★★★ Nathan Hanvey
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    7/2/2022 12:00:00 AM | Google
  • ★★★★★ Mike Boyle
    So far everything is Good and the Service was amazing! From time I walked in til the time I left and Whitney was so Professional made me feel like I was a real part of the Al Serra Family. Even if it was for just an Oil Change. | Read Full Review
    7/1/2022 12:00:00 AM | Google
  • ★★★★★ Lori Horcha
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    7/1/2022 12:00:00 AM | Google
  • ★★★★★ Motoe Gillian
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    7/1/2022 12:00:00 AM | Google
  • ★★★★★ Albert Coward
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    6/28/2022 12:00:00 AM | Google
  • ★★★★★ Dennis Wolschon
    | Read Full Review
    6/27/2022 12:00:00 AM | Google
  • ★★★★★ Ron Housley
    Hudy over in the Chrysler sales department is the best! He really knows how to make someone feel like family and knows how to help them through the entire process of buying their new vehicle! Couldn’t imagine buying this car through anyone else! | Read Full Review
    6/27/2022 12:00:00 AM | Google
  • ★★★★★ Adalberto Herde
    Great service!!! | Read Full Review
    6/27/2022 12:00:00 AM | Google
  • ★★★★★ Jamie Montgomery
    I took my car in yesterday for a recall and was help by a wonderful person my the name of Whitney in the dodge service department. She answered all my question that I had and took very good care of me. If I had a good warranty on my car I would definitely get more work done on my car here. Thanks for the great job Al Serra!!!! | Read Full Review
    6/27/2022 12:00:00 AM | Google
  • ★★★★★ Alicia Gosciniak
    | Read Full Review
    6/27/2022 12:00:00 AM | Google
  • ★★★★ rhonda gamble
    Not satisfied at all . I told my supervisor I was bringing my car there to get looked at. She said oh no she didn’t have a good experience had to leave there a couple of day before it got looked at . | Read Full Review
    6/27/2022 12:00:00 AM | Google
  • ★★★★★ Edward Wenz
    Great & friendly sales staff. Helped find the right truck, called me promptly when I was searching. | Read Full Review
    6/26/2022 12:00:00 AM | Google
  • ★★★★★ Freddie Johnson
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    6/24/2022 12:00:00 AM | Google
  • ★★★★★ Jessica Orr
    Steve was fantastic! He was recommended by a family member to us. We already knew exactly what vehicle we wanted and he helped us get every deal we could on it. On top of that- the day it was delivered we were unable to get to the dealership before they closed. We went up after closing just to take a peek at the vehicle and the windo | Read Full Review
    6/23/2022 12:00:00 AM | Google
  • ★★★★★ John Rouse
    I would refer any new customer to Al Serra, to seek out Steve Carnes, he's a awesome person to work with when purchasing a new vehicle or lease. | Read Full Review
    6/23/2022 12:00:00 AM | Google
  • ★★★★★ Stanley Asphy
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    6/23/2022 12:00:00 AM | Google
  • ★★★★★ Angie
    Great dealership! They know how to treat a customer both in the purchasing and the servicing of a vehicle. | Read Full Review
    6/23/2022 12:00:00 AM | Google
  • ★★★★★ Jenny Bontrager
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    6/23/2022 12:00:00 AM | Google
  • ★★★★ Jen Wood
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    6/23/2022 12:00:00 AM | Google
  • ★★★★★ Bonnie Groshart
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    6/22/2022 12:00:00 AM | Google
  • ★★★★★ Ruth Hennig
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    6/22/2022 12:00:00 AM | Google
  • ★★★★★ Vicki Felt
    They were professional & efficient, got my vehicle don't in a timely manner. I was very satisfied with my first visit! | Read Full Review
    6/22/2022 12:00:00 AM | Google
  • ★★★★★ Heidi Bezinque
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    6/22/2022 12:00:00 AM | Google
  • ★★★★ Peg Fiewig
    Greg is top notch. He communicates well, is very professional and he feels like an old friend. Very personable!! | Read Full Review
    6/22/2022 12:00:00 AM | Google
  • ★★★★★ Sean Ritchey
    Steve did an awesome job of accommodating my schedule during my busy period of the year and getting the vehicle to me as quickly as possible! | Read Full Review
    6/20/2022 12:00:00 AM | Google
  • ★★★★★ Amy Gray
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    6/20/2022 12:00:00 AM | Google
  • ★★★★★ Libbie Conley
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    6/20/2022 12:00:00 AM | Google
  • ★★★★★ Jason Randolph
    | Read Full Review
    6/19/2022 12:00:00 AM | Google
  • ★★★★★ Craig Vandercook
    Had a o/c and tire rotation. Car was taken immediately for work. Fast and friendly service advisor. Was very quick. | Read Full Review
    6/19/2022 12:00:00 AM | Google
  • ★★★★★ Joseph Duvall
    Austin Jozwiak sales advisor for Al Serra Grand Blanc MI. Austin was very helpful with my new RAM truck. He walked me through all the things I wanted help with. When some of the things didn't work right, he took time the next day to go over it again and make it right. | Read Full Review
    6/18/2022 12:00:00 AM | Google
  • ★★★★★ Jeffrey Taylor
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    6/18/2022 12:00:00 AM | Google
  • ★★★★★ Liz Peeples
    | Read Full Review
    6/18/2022 12:00:00 AM | Google
  • ★★★★★ Joe Chico III
    Purchase a used vehicle From Toby McLean, At Al Serra Chrysler, Great vehicle, great price, Toby was great, see him for your used car needs. | Read Full Review
    6/18/2022 12:00:00 AM | Google
  • ★★★★★ Keith Springer
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    6/18/2022 12:00:00 AM | Google
  • ★★★★★ Kelly Jonkhans
    Nick Hittle was great to work with. I would highly recommend him when you are looking for a sales advisor. | Read Full Review
    6/18/2022 12:00:00 AM | Google
  • ★★★★★ Lee Simpson
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    6/18/2022 12:00:00 AM | Google
  • ★★★★★ Thomas McGeathy
    Enjoyed | Read Full Review
    6/18/2022 12:00:00 AM | Google
  • ★★★★ Craig Terryah
    Overall it was a decent experience. I've had my truck back for a day and I've found a few spots of grease in the intior that weren't cleaned up. The body shop manager Amanda is the reason is was a good experience. She addressed any and all issues I've had. | Read Full Review
    6/18/2022 12:00:00 AM | Google
  • ★★★★★ Victor Church
    Great dealer honest Eric Faulkner was awesome I highly recommend him if you are looking for a vehicle he will not blow smoke up your but he gives you a great deal and is honest as the day is long | Read Full Review
    6/16/2022 12:00:00 AM | Google
  • ★★★★★ Ta'Mika “LifeOfALupie5” M
    Amazing experience. Connor made me aware of other options available to me for pricing as well as issues with my vehicle that my previous dealership never mentioned. Will definitely be back for additional services. | Read Full Review
    6/16/2022 12:00:00 AM | Google
  • ★★★★★ Sandra Miller
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    6/16/2022 12:00:00 AM | Google
  • ★★★★★ Jerry Peters
    My vehicle was fixed in a timely manner | Read Full Review
    6/16/2022 12:00:00 AM | Google
  • ★★★★★ mark smith
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    6/16/2022 12:00:00 AM | Google
  • ★★★★★ Peg Fiewig
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    6/16/2022 12:00:00 AM | Google
  • ★★★★★ Wayne Bailey
    The service was terrible. The tech was disinterested, rude and carried on other conversations while checking me in which caused him to incorrectly record my phone number. This caused him to text updates to the wrong person for 3 days. Even though this other person obviously wasn't me, no attempt was made to correct the issue. Despite | Read Full Review
    6/16/2022 12:00:00 AM | Google
  • ★★★★★ Teresa Snarski
    This is my second car purchase from Carl in 6 months for my daughters. He has always been a perfect salesman to deal with. | Read Full Review
    6/14/2022 12:00:00 AM | Google
  • ★★★★★ Anthony Rivera
    Needed a key made for my 2005 Dodge Magnum RT they made quick and easy | Read Full Review
    6/14/2022 12:00:00 AM | Google
  • ★★★★★ Kelli Catrell
    Connor in the service department is very friendly and great to work with. He provides excellent service. | Read Full Review
    6/13/2022 12:00:00 AM | Google
  • ★★★★★ Joshua White
    Bought my Ram here, have had every service performed on it at Al Serra. 2016 Ram with now 213,000 miles. Always great service. | Read Full Review
    6/13/2022 12:00:00 AM | Google
  • ★★★★★ Steven Gill
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    6/13/2022 12:00:00 AM | Google
  • ★★★★★ Steve DeFina
    Great first experience, used to use LaFontaine but will never go back. Frank kept me well informed via text with updates. Dropped off on Tuesday parts ordered and finished Friday. No complaints. Thank you. | Read Full Review
    6/13/2022 12:00:00 AM | Google
  • ★★★★★ Jessika Sly
    Always happy when I leave. Had to get my tire patched. I always deal with Connor Fisher he is super nice, doesn’t pressure me into buying 500 extra things. Service was fast. | Read Full Review
    6/11/2022 12:00:00 AM | Google
  • ★★★★ Terry Arnold
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    6/11/2022 12:00:00 AM | Google
  • ★★★★★ DeMarcus Garrett
    All the work that I was promised seems to be in working order. I still have issues that I expressed when I dropped off my truck that the fixes didn’t address. Additionally, there’s very poor communication. I was forced to make an appointment 3 weeks out. After I dropped off my vehicle at 9AM, I didn’t hear anything back that day. | Read Full Review
    6/11/2022 12:00:00 AM | Google
  • ★★★★★ Brian Lamberton
    Go see Nick Hittle at Al Serra Jeep in Grand Blanc. He’ll work with you to get a great deal. Thank you, Nick | Read Full Review
    6/10/2022 12:00:00 AM | Google
  • ★★★★★ Jeramie Peters
    Very helpful!!!! | Read Full Review
    6/10/2022 12:00:00 AM | Google
  • ★★★★★ sandy hobolth
    | Read Full Review
    6/10/2022 12:00:00 AM | Google
  • ★★★★★ Cheryl Slebodnik
    | Read Full Review
    6/10/2022 12:00:00 AM | Google
  • ★★★★★ Judy Craig
    Nick Hittle an Awesome guy to work with! Extremely helpful. I'd go back to him the next time I need a vehicle. He went over and beyond to get me the truck I wanted. | Read Full Review
    6/10/2022 12:00:00 AM | Google
  • ★★★★★ Jim Olsick
    Excellent Everything, Thank You! | Read Full Review
    6/10/2022 12:00:00 AM | Google
  • ★★★★★ Adam Selman
    I got an oil change and tire rotation and took a reasonable 40 minutes, they seemed well staffed and I didn’t wait long. Russel was very helpful. | Read Full Review
    6/10/2022 12:00:00 AM | Google
  • ★★★★ Cody Owen
    Oh where do I start! Made an appointment over two weeks ago to get my car fixed. Get there for my 7 am appointment, no call after 5 hours. I call and get a voicemail, two hours later get a sympathy text. We will get to your car when we can. Oh also we won’t be able to fix your car till mid next week. This place is a joke! Save your m | Read Full Review
    6/10/2022 12:00:00 AM | Google
  • ★★★★★ Curtis Holt
    | Read Full Review
    6/8/2022 12:00:00 AM | Google
  • ★★★★★ Paul Oglenski
    | Read Full Review
    6/8/2022 12:00:00 AM | Google