Return to complete listing of Chrysler Jeep Dodge and Ram Dealer Brake Service Specialists In Grand Blanc

Al Serra Chrysler Dodge Jeep Ram

Al Serra Chrysler Dodge Jeep Ram
★★★★★(434)read reviews

6185 S Saginaw St, Grand Blanc, MI 48439
(877) 681-4221 Ask About Our Service Specials!

Service Hours

Mon: 6:45am-5:00pmTues: 6:45am-5:00pmWed: 6:45am-5:00pmThur: 6:45am-5:00pmFri: 6:45am-5:00pmSat: 6:45am-3:00pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

road hazard tire &
wheel protection

for as low as $145, get full repair or replacement cost

Click to Learn More

The Benefits of Synthetic

  • Reduced strain on your battery and engine
  • Better performance in extreme high and low temperatures
  • Improved oil longevity
click here to watch a video and learn more

About Al Serra Chrysler Dodge Jeep Ram

Al Serra Chrysler Dodge Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (877) 681-4221 today to schedule your next appointment.

Our technicians at Al Serra Chrysler Dodge Jeep Ram are ready to help you!
Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Robert Schlosser
    I have had multiple service needs addressed here with different vehicles and they always take care of me. I tend to work with Howard in the Service Area; very friendly, knowledgeable, and straightforward. This is a great place for an oil change: Chrysler approved oil service at half the price it cost me elsewhere. | Read Full Review
    8/1/2021 12:00:00 AM | Google
  • ★★★★★ Dawn Wiles
    Austin is a top notch salesperson. He works hard, listens, and is very responsive (returns messages quickly). He is knowledgeable and puts customers first. My family would definitely recommend Austin for your next automobile purchase. | Read Full Review
    7/29/2021 12:00:00 AM | Google
  • ★★★★★ Tyler Rosser
    David was wonderful to work with. He took care of everything! Highly recommended! | Read Full Review
    7/27/2021 12:00:00 AM | Google
  • ★★★★★ Deathof1983
    | Read Full Review
    7/27/2021 12:00:00 AM | Google
  • ★★★★★ chris nemets
    David Garr is the best sales person. I would recommend him to anyone wanting to buy a vehicle. He was very personable, caring and truly wanted to make sure everything I needed was taken care of and more! He kept me informed at every turn and I didnt have to wait for anything. I love my new Jeep!! | Read Full Review
    7/24/2021 12:00:00 AM | Google
  • ★★★★★ Bill Campbell
    Was a simple sale really..was introduced to Steve as we walked in the door. He went through the whole order process and explained to us how things worked while doing a build. He put all the cards on the table and was honest and straight forward! Would definitely go see him next time.. | Read Full Review
    7/24/2021 12:00:00 AM | Google
  • ★★★★★ Ken Byers
    Fred Wallace did a great job explaining in detail what had to be done to vehicle. Highly recommended. He is always spot on. Thanks Fred. | Read Full Review
    7/22/2021 12:00:00 AM | Google
  • ★★★★★ James Bruso
    Steve Carnes was very friendly, fast and knowledgeable. Anything that needed to get done, he was right on it. Not one issue! I recommend him to anyone that wants the same experience that I received. | Read Full Review
    7/21/2021 12:00:00 AM | Google
  • ★★★★ Aaron Walton
    Avoid taking your vehicle here for service. Double charge you on parts and have the highest per hour labor rate. Told them it wasn’t a fuel pump but still decided to fix that. Guess what.. wasn’t the fuel pump. Had a $100 deductible and had to pay over $500. Vehicle still doesn’t start. Cole was zero help and didn’t even try. We towe | Read Full Review
    7/21/2021 12:00:00 AM | Google
  • ★★★★★ Frederick Miller
    Deon at Service for Chrysler vehicles Very pleasant to work with and was helpful with my needs. | Read Full Review
    7/20/2021 12:00:00 AM | Google
  • ★★★★ Joseph Johnson
    Al Serra Took 1 week to get a return call to schedule service. Then Al Serra scheduled for 2 weeks in the future as it was first available slot, gave service team clear description of issue on vehicle and actions needed to identify the issue and resolve. Showed up 5 minutes early was quickly assisted in the service lane even demonstr | Read Full Review
    7/16/2021 12:00:00 AM | Google
  • ★★★★★ brenda lee
    great service and service dept. is great. Love dealing with Howard in service dept., he is great | Read Full Review
    7/13/2021 12:00:00 AM | Google
  • ★★★★★ Lyniel Odneal
    Trey was knowledgeable and very helpful, made the experience simple, and got me into the right vehicle. | Read Full Review
    7/12/2021 12:00:00 AM | Google
  • ★★★★★ Anthony Alexander
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    7/11/2021 12:00:00 AM | Google
  • ★★★★★ Sandy Schoensee
    My entire process to purchase a new RAM 1500 pickup at Al Serra was easy. My sales person, Nick Nittle was just amazing to work with. | Read Full Review
    7/8/2021 12:00:00 AM | Google
  • ★★★★★ Rachelle Wienandt
    Was greeted immediately and assisted!! Was super helpful and answered all my questions, gor my service in and was completed promptly | Read Full Review
    7/8/2021 12:00:00 AM | Google
  • ★★★★★ Dr. Khaled Elganainy
    Mr. Adam Garceau is TOP Notch Sales advisor. Great Asset for Alsera. Always goes above and beyond to satisfy his customers and never gets tired of my many calls :) | Read Full Review
    7/5/2021 12:00:00 AM | Google
  • ★★★★★ Kathy Halpin
    Trey was great, he kept us informed every step of the buying/leasing process. He was quick to answer our questions with great customer service. Don’t think anyone could have done better!!! | Read Full Review
    7/3/2021 12:00:00 AM | Google
  • ★★★★★ Patti Barnettt
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    7/1/2021 12:00:00 AM | Google
  • ★★★★★ Susan Nugent
    We just purchased our 2nd vehicle from Adam Garceau and we couldn’t be happier with the entire experience. | Read Full Review
    6/30/2021 12:00:00 AM | Google
  • ★★★★★ Melissa T
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    6/25/2021 12:00:00 AM | Google
  • ★★★★★ E sHoW3912
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    6/25/2021 12:00:00 AM | Google
  • ★★★★★ Douglas Baldwin
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    6/25/2021 12:00:00 AM | Google
  • ★★★★★ Joaquina Barsenas
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    6/25/2021 12:00:00 AM | Google
  • ★★★★★ Elizabeth Sullivan
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    6/25/2021 12:00:00 AM | Google
  • ★★★★★ Tony Agme
    I had a great vehicle buying experience at Al Serra Randy Collick was very helpful getting me the right vehicle at the right price. I will be coming back to see Randy for my next vehicle! | Read Full Review
    6/21/2021 12:00:00 AM | Google
  • ★★★★★ Joann Taljonick
    Great experience. Very quick service. | Read Full Review
    6/21/2021 12:00:00 AM | Google
  • ★★★★★ Lisa Besheers
    David always goes above and beyond. | Read Full Review
    6/21/2021 12:00:00 AM | Google
  • ★★★★★ Brenda Powell
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    6/17/2021 12:00:00 AM | Google
  • ★★★★★ d l
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    6/16/2021 12:00:00 AM | Google
  • ★★★★★ Kandice Hopkins
    I went in Al Serra knowing what I wanted. I had a bad experience at another dealership while in search of my vehicle. During this experience it was nice easy and and everything went smooth. Thanks Bryan for taking the time to explain things and walk through the process step by step and making me feel comfortable with my purchase. The | Read Full Review
    6/16/2021 12:00:00 AM | Google
  • ★★★★★ Jade Diem
    I had a great experience when purchasing my Jeep last week! Our salesman made it very quick and easy. The atmosphere was great, I will be sure to come back to purchase my next vehicle! Thank you so much. | Read Full Review
    6/16/2021 12:00:00 AM | Google
  • ★★★★★ Sofiya Stumpos
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    6/16/2021 12:00:00 AM | Google
  • ★★★★★ Gene Nikstad
    I found the vehicle I was looking for and drove off in less then 30 minutes once we agreed on the price My salesman Pete was easy to communicate with, had everything ready and treated me well Good experience | Read Full Review
    6/16/2021 12:00:00 AM | Google
  • ★★★★★ Michael Lucy
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    6/15/2021 12:00:00 AM | Google
  • ★★★★★ Lindsay Carlisle
    Thank you to Connor for your help! He was very patient!! | Read Full Review
    6/12/2021 12:00:00 AM | Google
  • ★★★★★ Tab Jewell
    Found exactly what I was looking for in my price range and was able to trade in my old car. Thanks Steve Carnes and everyone who helped out John Peera and Karla! | Read Full Review
    6/10/2021 12:00:00 AM | Google
  • ★★★★★ Michael Klemish
    Best automotive purchasing experience I have ever had. Highly recommended and will return to Al Serra for all of my vehicle purchases. | Read Full Review
    6/10/2021 12:00:00 AM | Google
  • ★★★★★ kay lovell
    Fast courteous service. Was pleased. | Read Full Review
    6/9/2021 12:00:00 AM | Google
  • ★★★★★ Lindsay Herriman
    Love the vehicle I got! Got the car I’ve been wanting for years!! They were very, very helpful!! Got me a good payment with a warranty! | Read Full Review
    6/9/2021 12:00:00 AM | Google
  • ★★★★★ Rae Morton
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    6/9/2021 12:00:00 AM | Google
  • ★★★★★ Jade Ezell
    I am very pleased with the service and assistance Al Serra Chrysler provided me. Steve Carnes was very helpful and honest with my options and gave the best recommendations to get me the jeep i wanted! I love love love my new jeep!! I felt very comfortable and felt no pressure to buy just any car. He also made the process speedy and w | Read Full Review
    6/9/2021 12:00:00 AM | Google
  • ★★★★★ Emily Nickel
    Steve’s knowledge of the process always provides me with 100% confidence that he will take care of me during the buying process. He always turns what is thought of as a stressful process into an easy, streamlined, and enjoyable experience. Steve is very trustworthy, and I will always purchase my vehicles from him! | Read Full Review
    6/8/2021 12:00:00 AM | Google
  • ★★★★★ Rosalyn Symons
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    6/4/2021 12:00:00 AM | Google
  • ★★★★★ Mike Bully
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    6/3/2021 12:00:00 AM | Google
  • ★★★★★ Bob Jannuzzi
    Meghann Snow was great, found us a truck to haul our new RV. Gave the dealership and sales person we normally deal first chance but didn’t want to be bothered. Highly recommend Al Serra and Meghann Snow. | Read Full Review
    5/31/2021 12:00:00 AM | Google
  • ★★★★★ Walter Dziedzic
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    5/31/2021 12:00:00 AM | Google
  • ★★★★★ Bernard Downey
    Purchased a new, 2021 Ram 2500 HD Cummins a few days ago, through sales rep John Counts and can’t say enough good things about the entire transaction. John is a top shelf professional and totally personable, delivering a truck with everything I wanted, prepped out impeccably, with no details overlooked! Great deal and dealer, will | Read Full Review
    5/29/2021 12:00:00 AM | Google
  • ★★★★★ Mary Smith
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    5/29/2021 12:00:00 AM | Google
  • ★★★★★ Brent Green
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    5/29/2021 12:00:00 AM | Google
  • ★★★★★ Jessica Bohlen
    My experience was great! David Garr was helpful and made the process of buying a new vehicle very enjoyable. He also works quickly and efficiently to get you in and out in a timely manner. | Read Full Review
    5/28/2021 12:00:00 AM | Google
  • ★★★★★ Michael Gruenberg
    I would like to thank Jason Czarka for his professionalism and great communication through this lease process. I didn’t go to the dealership. I did the entire deal over text and email with Jason and they were kind enough to deliver the truck to me over 100 miles away at no extra charge. That’s great customer service. I love my new Ra | Read Full Review
    5/26/2021 12:00:00 AM | Google
  • ★★★★★ Derrick Miller
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    5/26/2021 12:00:00 AM | Google
  • ★★★★★ Haley Gauthier
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    5/26/2021 12:00:00 AM | Google
  • ★★★★★ Lance is Right
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    5/26/2021 12:00:00 AM | Google
  • ★★★★★ dale Lynn
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    5/23/2021 12:00:00 AM | Google
  • ★★★★★ Dick Barnett
    Connor is very attentive to your needs and want. He is very personable and professional. Thank you Connor | Read Full Review
    5/18/2021 12:00:00 AM | Google
  • ★★★★★ Kiana Campbell
    I went to many dealerships before purchasing my vehicle and they all gave me a hard time but here at Al Serra Nick Hittle was a major help for me. They helped me find the perfect vehicle that matched all of my needs! Highly recommend 11/10. | Read Full Review
    5/18/2021 12:00:00 AM | Google
  • ★★★★★ Antonio Davie
    I was happy with the services I received while purchasing my new vehicle. The staff made the process painless and timely. I appreciate your professional service and follow up. Thanks. | Read Full Review
    5/18/2021 12:00:00 AM | Google
  • ★★★★★ Vicki Nowak Neumann
    “ Thank You. Your company and staff provided first rate service to my 2018 Jeep Cherokee. I have been to dealerships in Arizona, Wisconsin and here In Michigan and I have got to tell you that you guys are the best. I could write books on a few of the dealerships and AAA's choice of Mopar sanctioned shops. I was surprised and very hap | Read Full Review
    5/17/2021 12:00:00 AM | Google
  • ★★★★★ Daniel Besheers
    I have leased several vehicles from Al Serra and have never had a bad experience. David Garr is by far the best salesman from any dealership that I have ever worked with. | Read Full Review
    5/12/2021 12:00:00 AM | Google
  • ★★★★★ Erik Corbett
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    5/11/2021 12:00:00 AM | Google
  • ★★★★★ Lina Escamilla
    Deon was excellent in the jeep service department. Take your vehicles to him and he’ll get you right! | Read Full Review
    5/10/2021 12:00:00 AM | Google
  • ★★★★★ Dalton Light
    Trey was great at helping us get the truck we were looking for. Knowledgeable and helpful every step of the way. 10/10 would work with him again and suggest others to do so as well. | Read Full Review
    5/8/2021 12:00:00 AM | Google
  • ★★★★★ Dre' Leslie
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    5/7/2021 12:00:00 AM | Google
  • ★★★★★ Marlene Escue
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    5/6/2021 12:00:00 AM | Google
  • ★★★★★ Kimberly Creed
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    5/6/2021 12:00:00 AM | Google
  • ★★★★★ Tim Foster
    Howard in the service department has been an amazing help! He is very knowledgeable of the processes and explained everything! Very happy with the service department! | Read Full Review
    5/4/2021 12:00:00 AM | Google
  • ★★★★★ Rodney Bieber
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    5/2/2021 12:00:00 AM | Google
  • ★★★★★ Joe Shull
    Steve Cranes, my salesperson did an excellent job. Went above and beyond. Very satisfied. | Read Full Review
    5/1/2021 12:00:00 AM | Google
  • ★★★★★ Sheree Russ
    Connor's communication skills make him an excellent Service Advisor. He kept me up-to-date about the status of my van. He was very friendly and helpful. Getting service on a vehicle can be very stressful, but Connor and your Chrysler service team made it a pleasant experience. You've made me a loyal customer! | Read Full Review
    4/30/2021 12:00:00 AM | Google
  • ★★★★★ Taylor Grocholski
    David made it so easy to lease my new vehicle! He was professional, quick to answer questions, and made the entire process effortless on my part. I was able to find and pick up a new lease in less than a week. Very happy to have made the switch to the Al Serra family! Thank you, David! | Read Full Review
    4/30/2021 12:00:00 AM | Google
  • ★★★★★ Barry Harris
    Made a service appointment a week ahead of time. Had the vechicle there at 7:45 am. 5 pm rolls around and they say we didn't get to it? | Read Full Review
    4/30/2021 12:00:00 AM | Google
  • ★★★★ Trevor
    Friendly staff, but that's about where it ends. If you come in for service on your vehicle expect to wait days for a tech to even look at it. It is understandable that your car isn't looked at immediately, but 2 or 3 days later? Do you make an appointment at a dentist to check in at the front desk then be told to come back two days | Read Full Review
    4/30/2021 12:00:00 AM | Google
  • ★★★★★ Chris Sombody
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    4/29/2021 12:00:00 AM | Google
  • ★★★★★ David Leffel
    Excellent overall experience, Greg was great and made things easy and pleasant for us! Did well on our trade in and got a beautiful new Grand Cherokee that we love! Thanks so much, Dave and Linda | Read Full Review
    4/29/2021 12:00:00 AM | Google
  • ★★★★★ Andrew Green
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    4/28/2021 12:00:00 AM | Google
  • ★★★★★ Skyler Bray
    I just leased a 2021 Ram and this was by far the most hassle free and enjoyable experience I’ve had at a dealership. Matt Smith was an outstanding salesman and I also had the pleasure of speaking with Kyle Fritzsching who was able to help answer some of my questions about my new truck. | Read Full Review
    4/28/2021 12:00:00 AM | Google
  • ★★★★★ K. Darlene
    Great, Conner was kind and he listen to my concerns and he didn’t try to take advantage of my situation during a pandemic. | Read Full Review
    4/28/2021 12:00:00 AM | Google
  • ★★★★ Pat Carroll
    People in the body shop do not know what you're talking about | Read Full Review
    4/28/2021 12:00:00 AM | Google
  • ★★★★★ Cathleen Gillespie
    We always have a great experience when buying cars from Al Serra. This is our first time buying from the Chrysler Dodge Jeep Ram department and the experience was fantastic. Our sales rep was Legend. He did a great job of answering my questions and helped make my first time purchasing a Jeep a smooth process. He was polite, quick and | Read Full Review
    4/27/2021 12:00:00 AM | Google
  • ★★★★ Lorrie Pascoe
    Always fast friendly service with Fred at Al Serra ! | Read Full Review
    4/27/2021 12:00:00 AM | Google
  • ★★★★★ Bob Moss
    David is an excellent salesman. He proved to be a great listener, made appropriate suggestions when I asked questions, was prompt in replying to phone calls and emails, and made sure all my questions were answered. He was not pushy, and was genuinely concerned with our needs. Once the vehicle was delivered he took plenty of time with | Read Full Review
    4/26/2021 12:00:00 AM | Google
  • ★★★★★ David McKean
    If you want first class professional service, Steve Carnes is the guy to see. We use him exclusively for any vehicle our family buys or leases. So far, we’ve purchased at least 10 vehicles from him. We definitely keep him busy! | Read Full Review
    4/23/2021 12:00:00 AM | Google
  • ★★★★★ Monika Brewington
    Cameron was very helpful and explained everything that was going on, he got me the exact vehicle I wanted!!! Before my dad passed he helped him get a Jeep Cherokee as well. Thank you Cameron!! You’re the best!! | Read Full Review
    4/23/2021 12:00:00 AM | Google
  • ★★★★★ Macy Lariviere
    Trey was super professional and informative through the whole leasing process. He worked with me to get the best deal possible and I’m extremely happy with my new car. I highly recommend him !! | Read Full Review
    4/23/2021 12:00:00 AM | Google
  • ★★★★★ Krystal Collins
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    4/23/2021 12:00:00 AM | Google
  • ★★★★★ Mandi spence
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    4/21/2021 12:00:00 AM | Google
  • ★★★★★ brian tallieu
    Randy Colick was great with my new 21 Durango!!! | Read Full Review
    4/21/2021 12:00:00 AM | Google
  • ★★★★★ Alicia Combs
    Buying a new car can be so stressful and give me a stomach ache, but this by far was the best car buying experience I have ever had. Kyle Hammond was knowledgeable of all the paper work and very thorough, he even brought my new Durango to me. I’m so thankful to have been able to get out of my other vehicle and into something with mor | Read Full Review
    4/21/2021 12:00:00 AM | Google
  • ★★★★★ Jennifer Wilkins
    Randy made the car buying process simple! And worked with us to get us the best deal. Will do business with again in the future! | Read Full Review
    4/20/2021 12:00:00 AM | Google
  • ★★★★★ Michael Biro
    When I learned that Al Serra CDJR had the exact RAM I had been searching for, I called and asked for a salesperson. I was fortunate to have been connected to David Garr. The RAM was available, my lease trade-in was worth more than the buyout, and - coupled with discounts and rebates - I got exactly what I wanted for an incredible p | Read Full Review
    4/20/2021 12:00:00 AM | Google
  • ★★★★★ Maurice Denson
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    4/19/2021 12:00:00 AM | Google
  • ★★★★★ Tracy King
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    4/19/2021 12:00:00 AM | Google
  • ★★★★★ Joel Niedzwiecki
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    4/17/2021 12:00:00 AM | Google
  • ★★★★★ Leslie Lane
    Great customer service | Read Full Review
    4/16/2021 12:00:00 AM | Google
  • ★★★★ Shannon Lange
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    4/16/2021 12:00:00 AM | Google
  • ★★★★★ Dan Goodenough
    They are great! Considering everything is done remotely now, the whole thing went very smoothly. When I showed up to get the car, it only took 10 minutes and I was out the door. Nick was friendly, professional, and provided me with a great deal. | Read Full Review
    4/14/2021 12:00:00 AM | Google
  • ★★★★★ Boyd Smith
    Great Experience the whole way through!! Professional stand up guy Kevin Y was great! I never had one problem the whole time AND I purchase my vehicle online. | Read Full Review
    4/14/2021 12:00:00 AM | Google
  • ★★★★★ Ryan Crystal
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    4/14/2021 12:00:00 AM | Google
  • ★★★★★ Crystal Huber
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    4/10/2021 12:00:00 AM | Google
  • ★★★★★ Deaundrick Martin
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    4/10/2021 12:00:00 AM | Google
  • ★★★★★ Elaina Martinez
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    4/6/2021 12:00:00 AM | Google
  • ★★★★★ Susan St. Peter
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    4/6/2021 12:00:00 AM | Google
  • ★★★★★ Rebecca Wright
    Working on my kids Jeep now | Read Full Review
    4/5/2021 12:00:00 AM | Google
  • ★★★★★ Allen Daw
    Easy,fair,fast. No one was pushy, they listen to what I need and what I wanted and gave it to me. | Read Full Review
    4/1/2021 12:00:00 AM | Google
  • ★★★★★ John Tosto
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    3/31/2021 12:00:00 AM | Google
  • ★★★★★ tom Boyd
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    3/31/2021 12:00:00 AM | Google
  • ★★★★★ Stephanie Ahearn
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    3/31/2021 12:00:00 AM | Google
  • ★★★★★ jason gresock
    Great service as always | Read Full Review
    3/31/2021 12:00:00 AM | Google
  • ★★★★★ Jeremy Laubon
    Best sales team around. Meghann and the team really made us feel at home at the dealership. Would recommend AL Serra to anyone. Extremely satisfied!! | Read Full Review
    3/31/2021 12:00:00 AM | Google
  • ★★★★ Cross-Examining God
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    3/31/2021 12:00:00 AM | Google
  • ★★★★★ Alexander Kruse
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    3/30/2021 12:00:00 AM | Google
  • ★★★★★ Meggan Deshazer
    Fred Wallace was excellent! | Read Full Review
    3/30/2021 12:00:00 AM | Google
  • ★★★★★ Nancy Rice
    Thank you Howard for the great service.. You are a asset to the dealership and take pride in your work...A true professional | Read Full Review
    3/30/2021 12:00:00 AM | Google
  • ★★★★★ Demion Darkheart
    Very good service. They had the problem fixed quickly, and I was on the road again in no time. | Read Full Review
    3/28/2021 12:00:00 AM | Google
  • ★★★★ Amanda Voss
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    3/28/2021 12:00:00 AM | Google
  • ★★★★ Kevin Johnson
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    3/26/2021 12:00:00 AM | Google
  • ★★★★★ Michael Zabel
    Bought my 4th car from the Al Serra group. They make the process so easy and painless. Just a few calls and i was driving away in my new Jeep. Well done! | Read Full Review
    3/25/2021 12:00:00 AM | Google
  • ★★★★★ lary anderson
    Best price / Deal around. So we wrote the deal up. Over the phone , picked Vehicle up 2 days later. All paperwork over the phone. For the most part. | Read Full Review
    3/25/2021 12:00:00 AM | Google
  • ★★★★ Grant wheat
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    3/25/2021 12:00:00 AM | Google
  • ★★★★★ Teresa Rodriguez
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    3/23/2021 12:00:00 AM | Google
  • ★★★★★ pkc chiu
    David Garr did a terrific job of meeting our needs in leasing the RAM Built to Serve edition we were looking for. Every question was answered, and the lease process went very smoothly. | Read Full Review
    3/23/2021 12:00:00 AM | Google
  • ★★★★★ Daniel Adams
    The staff is always super friendly at Al Serra. We have purchased multiple vehicles and have never had any concerns. Nick Hittle is a very professional sales associate and we will definitely return for future purchases. | Read Full Review
    3/23/2021 12:00:00 AM | Google
  • ★★★★★ irina dvorin
    This is my third car from Al Serra, and my second Jeep from Adam! Great experience! | Read Full Review
    3/23/2021 12:00:00 AM | Google
  • ★★★★★ tarence lard
    They were just very unhelpful | Read Full Review
    3/23/2021 12:00:00 AM | Google
  • ★★★★★ Laquietta Tillis
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    3/22/2021 12:00:00 AM | Google
  • ★★★★★ Kimberly Spencer
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    3/21/2021 12:00:00 AM | Google
  • ★★★★★ Nancy
    Brad has found the car I've been looking for for the past two leases. He finds me exactly what I'm looking for when other dealers can't. Highly recommend Al Serra! | Read Full Review
    3/21/2021 12:00:00 AM | Google
  • ★★★★★ Courteney Mitchell
    Had a wonderful experience with Al Serra...Rob Collins was my car dealer and he knew and got me exactly what I was looking for...couldn't be happier with the experience!! | Read Full Review
    3/19/2021 12:00:00 AM | Google
  • ★★★★★ Steve Carns
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    3/18/2021 12:00:00 AM | Google
  • ★★★★★ Hanna Foster
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    3/18/2021 12:00:00 AM | Google
  • ★★★★★ SUE MARSHALL
    Nick Hittle is a great salesman and is very helpful | Read Full Review
    3/18/2021 12:00:00 AM | Google
  • ★★★★ Christopher Thomas
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    3/18/2021 12:00:00 AM | Google
  • ★★★★★ Mark Wenzel
    Had a great experience buying my truck. | Read Full Review
    3/17/2021 12:00:00 AM | Google
  • ★★★★★ Jan Kribs
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    3/16/2021 12:00:00 AM | Google
  • ★★★★★ Ray Pellicore
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    3/16/2021 12:00:00 AM | Google
  • ★★★★★ Joseph Low
    Fast got in and found a van nice vehicle for the price and friendly service | Read Full Review
    3/16/2021 12:00:00 AM | Google
  • ★★★★★ matt misner
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    3/16/2021 12:00:00 AM | Google
  • ★★★★★ Michele Woods
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    3/15/2021 12:00:00 AM | Google
  • ★★★★★ Taylor Anderson
    Great dealership. Great prices on vehicles and fair prices on repairs & maintenance. | Read Full Review
    3/15/2021 12:00:00 AM | Google
  • ★★★★★ Matthew Sapiano
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    3/15/2021 12:00:00 AM | Google
  • ★★★★★ Jamil Hamadeh
    Excellent service. Nick is very professional, and I have been working with him for a while now. We appreciate his patience and support. | Read Full Review
    3/15/2021 12:00:00 AM | Google
  • ★★★★★ Matt Ferris
    Thanks Steve, I love the Jeep. You made the buying experience simple and seamless. I will Definitely buy my next car from Al Serra. | Read Full Review
    3/14/2021 12:00:00 AM | Google
  • ★★★★★ Zach Mancour
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    3/13/2021 12:00:00 AM | Google
  • ★★★★★ Rodney Burris
    I have bought two Jeep Grand Cherokees from Steve Carnes @ Al Serra . I can’t say enough good things about the total buying experiences . Steve is awesome to deal with ! I will guarantee your experience will be the same ?? | Read Full Review
    3/13/2021 12:00:00 AM | Google
  • ★★★★★ Alaina Strauss
    Jennifer is great!! She is so helpful and really wants the best for you. She made everything easy to understand, especially with me being a brand new owner. Everyone there is great in general! | Read Full Review
    3/11/2021 12:00:00 AM | Google
  • ★★★★★ James Hart
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    3/10/2021 12:00:00 AM | Google
  • ★★★★★ Shelly Saldana
    Kris was great, he was able to help me get a good quality used vehicle quickly, very professional. | Read Full Review
    3/10/2021 12:00:00 AM | Google
  • ★★★★★ Val Rice
    The car leasing process was smooth, quick, and easy. The dealership has a large inventory | Read Full Review
    3/10/2021 12:00:00 AM | Google
  • ★★★★★ Rafael Banda
    Dealership has a huge of vehicle to choose from. I was helped be Glen at the front desk originally, which soon after he connected me with Jennifer. She made the whole buying process super convenient. And was available for any questions I had. Would definitely recommend her to anyone looking to purchase a vehicle. | Read Full Review
    3/9/2021 12:00:00 AM | Google
  • ★★★★★ Alice Schultenover
    Great experience. Got exactly what we wanted. This may be the grandest of our Grand Cherokees. Lots of special add-ons. First Overland we’ve had and it lives up to its name. Chuck | Read Full Review
    3/8/2021 12:00:00 AM | Google
  • ★★★★★ Traci Kaiser RDH
    Kevin at Al Serra Auto Plaza was so very friendly and helpful with finding our new car! We have bought a few vehicles with him and have always had a great experience! Annie also was a great help! Thank you both for what you do! | Read Full Review
    3/6/2021 12:00:00 AM | Google
  • ★★★★★ Allen Daw
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    3/4/2021 12:00:00 AM | Google
  • ★★★★★ S E
    Friendly staff and plenty of options. | Read Full Review
    3/4/2021 12:00:00 AM | Google
  • ★★★★★ Jeremy Fulghum
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    3/4/2021 12:00:00 AM | Google
  • ★★★★★ Kelly Dowdy
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    3/4/2021 12:00:00 AM | Google
  • ★★★★★ Dana Wood
    We have purchased several vehicles from Austin and he makes the car buying experience easy and most of all he is honest and doesn't try to give us the run around in making our car buying decisions. We will definitely purchase our next vehicle from Austin. | Read Full Review
    3/3/2021 12:00:00 AM | Google
  • ★★★★★ Karen Lauzon
    Working with Deion at Al Serra in Grand Blanc is always a great experience. He is so knowledgeable, friendly and fun. His work is always perfection. | Read Full Review
    3/3/2021 12:00:00 AM | Google
  • ★★★★★ callie carmode
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    3/2/2021 12:00:00 AM | Google
  • ★★★★★ deborah bennett
    On February 25 Bryan Vandemark at Al Serra became my car guy for life. After a three day ordeal at another dealership, he calmly, kindly, and with extraordinary patience, found my dream car at a dream price. But that wasn’t the extraordinary part. We had purchased a vehicle at another dealership three days previously, one that we w | Read Full Review
    3/2/2021 12:00:00 AM | Google
  • ★★★★★ Michael Cashman
    Connor Fisher was very professional and knowledgeable of my issue today. He took good care of me and fixed the problem. | Read Full Review
    2/28/2021 12:00:00 AM | Google
  • ★★★★★ Donna Smith
    I have worked with Erik Faulkner for more than 10 years and I’ve always been pleased with my Chrysler lease deals. I’ve referred family and friends to Erik. He goes extra steps to provide great customer service. He helped me solve an issue with Secretary of State, for which I was very thankful. Customers are treated well. ???? | Read Full Review
    2/27/2021 12:00:00 AM | Google
  • ★★★★★ Jeff Burden
    Deon is a consummate professional, persistently delivering supreme customer service, ensuring ongoing maintenance standards. He clearly realizes the importance of his duties, detailing each requirement for my vehicle's long-term sustentation. He's an indefinite Al Serra team mainstay. | Read Full Review
    2/27/2021 12:00:00 AM | Google
  • ★★★★★ Twana Love
    Megan snow was awesome at helping me find the jeep I wanted.... | Read Full Review
    2/27/2021 12:00:00 AM | Google
  • ★★★★★ Luke Boone
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    2/27/2021 12:00:00 AM | Google
  • ★★★★★ Lori Arnold
    I purchased a Jeep Grand Cherokee this week at Al Serra. I had a great experience with everything from seeing the car online to having my salesperson work with me. David was my salesperson and he was fantastic to work with. Very accommodating to my schedule and very knowledgeable about the Jeep. We have purchased both new and used c | Read Full Review
    2/26/2021 12:00:00 AM | Google
  • ★★★★★ Kyle McGinnis
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    2/25/2021 12:00:00 AM | Google
  • ★★★★★ Jill Pearce
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    2/22/2021 12:00:00 AM | Google
  • ★★★★★ David Brasher
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    2/21/2021 12:00:00 AM | Google
  • ★★★★★ Jordan Nickels
    Had such a smooth and good experience here! Legend was the best! I definitely recommend him. Loving my new ride! | Read Full Review
    2/19/2021 12:00:00 AM | Google
  • ★★★★★ Mamie Mitchner
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    2/19/2021 12:00:00 AM | Google
  • ★★★★★ Chris Turner
    While I love looking at cars, I hate the car buying process. Too often I've dealt with dishonest, pushy sales teams that only serve to make me detest the process even more. Darrel (Salesperson) and Nate (Sales Manager) were the exact opposite. Gave me a fair deal on my trade in. Knew their products. Provided ample opportunity for me | Read Full Review
    2/18/2021 12:00:00 AM | Google
  • ★★★★★ Copper Penny Photography
    Many vehicles to choose from so you don't feel limited. You can see the inventory online too. Best salespeople to work with and they will always take good care to make sure your happy even after the deal. Love this place! Ask for John or Ben Peera- Very knowledgeable and great guys. | Read Full Review
    2/17/2021 12:00:00 AM | Google
  • ★★★★★ Diana Allard
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    2/17/2021 12:00:00 AM | Google
  • ★★★★★ Barry Dues
    Very satisfied with the level of service we received and the vehicle buying process was painless and we were able to take the vehicle home that day. Will most definitely do business with them again! | Read Full Review
    2/17/2021 12:00:00 AM | Google
  • ★★★★★ Travis Striber
    Great selection of vehicles. Prompt, professional service that far outperforms other local dealerships. Chris went above and beyond to make the buying experience easy and stress free. He knew what he was talking about, gave us the good AND the bad so that we could make an informed decision, and made us feel comfortable with our selec | Read Full Review
    2/17/2021 12:00:00 AM | Google
  • ★★★★★ Joanne Adams
    Love Al Serra and especially love that I had many different options to choose from with all the brands and the ability for one stop shopping. Doug Nolan was a great salesman, he was patient, listened to what I wanted and was able to get me what I was looking for (and more) in the range I was wanting to stay in. Doug was professiona | Read Full Review
    2/16/2021 12:00:00 AM | Google
  • ★★★★★ Kelly Savage
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    2/15/2021 12:00:00 AM | Google
  • ★★★★ Jacquetta Thomas
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    2/14/2021 12:00:00 AM | Google
  • ★★★★★ Ryon Honea
    Trey Edwards in Dodge was my salesman! Great guy and very professional. I would recommend Trey to everyone. He made sure to get me the best price for my trade in as well as the new truck I purchased! I wanna say thank you Trey you were tremendous and me and my family will be back. | Read Full Review
    2/13/2021 12:00:00 AM | Google
  • ★★★★★ Stacy Steffey
    Leased my 2021 Jeep Wrangler from David. He was wonderful, took care of every detail. He made leasing a new vehicle so easy! Thanks David | Read Full Review
    2/13/2021 12:00:00 AM | Google
  • ★★★★★ Donald Sides
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    2/13/2021 12:00:00 AM | Google
  • ★★★★★ Jeff A
    Professional and educated! Usually I have a difficult time dealing with salesman/women who have no clue about the products they are selling. The salesman and manager knew the product and how special it was i inquired about. I tried my best to seek the right person for a test drive however out of concern for potential buyers I was sho | Read Full Review
    2/13/2021 12:00:00 AM | Google
  • ★★★★★ Lou Fecher
    Thank you to Deon, Greg and all the employees at Al Serra Chrysler Dodge Jeep Ram Service! They are the BEST! | Read Full Review
    2/13/2021 12:00:00 AM | Google
  • ★★★★★ timothy farah
    Fred did a great job diagnosing the issue with my windshield wipers. After being told to bring the truck in so they could take things apart to look for the problem.....Fred, with his experience, thought it might just be an issue with a setting....and it was! I was very relieved that the whole dash wasn't taken apart for nothing! Grea | Read Full Review
    2/10/2021 12:00:00 AM | Google
  • ★★★★★ Lei Davie
    I had a wonderful experience when I purchased my new Jeep. My sales person Randy was attentive and answered my questions. I would purchase another vehicle through him again. He gave me great service. | Read Full Review
    2/10/2021 12:00:00 AM | Google
  • ★★★★★ Douglas Gibson
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    2/10/2021 12:00:00 AM | Google
  • ★★★★★ Conner Cupp
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    2/10/2021 12:00:00 AM | Google
  • ★★★★★ Samantha DeKalita
    Just recently purchased a vehicle at Al Serrano Grand Blanco. Staff was very friendly and helpful, my salesman was great, very helpful, and straight to the point. | Read Full Review
    2/10/2021 12:00:00 AM | Google
  • ★★★★★ Pat Dildine
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    2/8/2021 12:00:00 AM | Google
  • ★★★★★ Gregory Belik 123
    The service writer Greg at Al Serra Chrysler did a great job, he handled the issue with the utter most Professionalism ! Thank You | Read Full Review
    2/8/2021 12:00:00 AM | Google
  • ★★★★★ Amanda Cohoon
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    2/6/2021 12:00:00 AM | Google
  • ★★★★★ Dennis Spence
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    2/5/2021 12:00:00 AM | Google
  • ★★★★★ Amy Cojei
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    2/5/2021 12:00:00 AM | Google
  • ★★★★★ Miley Allen
    Exclant experience great people very helpful I love my Yellow Jeep Renegade yes I would ?? recommend Al Serra to anyone ?? ??? Thank you Miley ?? Allen | Read Full Review
    2/5/2021 12:00:00 AM | Google
  • ★★★★★ Rodney Burris
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    2/5/2021 12:00:00 AM | Google
  • ★★★★ Seventies Babe70
    I'm glad I made the decision to have my car repaired here. The service was impeccable and priced competive. Thank you Al Serra's service center! | Read Full Review
    2/5/2021 12:00:00 AM | Google
  • ★★★★★ Lon Hopkins
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    2/1/2021 12:00:00 AM | Google
  • ★★★★★ Kimberly Jannuzzi
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    2/1/2021 12:00:00 AM | Google
  • ★★★★★ Latrice Underwood
    Service was great and done in a timely manner. | Read Full Review
    2/1/2021 12:00:00 AM | Google
  • ★★★★★ Jason Swinger
    Fast, caring and knowledgeable | Read Full Review
    2/1/2021 12:00:00 AM | Google
  • ★★★★★ Jake Marsh
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    1/30/2021 12:00:00 AM | Google
  • ★★★★★ Matt H
    My sale rep. was Darrel C. Very friendly, knowledgeable, and just a all around pleasure to work with while leading my vehicle. I had some good dealers and bad dealers in the past from different dealerships. Hands down Darrel has been the best sales person I have ever dealt with. Our van lease is almost up we will be back to see Darre | Read Full Review
    1/30/2021 12:00:00 AM | Google
  • ★★★★★ Alice Schultenover
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    1/30/2021 12:00:00 AM | Google
  • ★★★★★ Brandon Apel
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    1/30/2021 12:00:00 AM | Google
  • ★★★★★ Randall Lewis
    We've been leasing and/or buying vehicles with Adam now for several years. We wouldn't dream of going to anyone else! He always goes above and beyond for our family. Cars for myself, my wife and my children: all makes and models and follows through on what are needs and desires are in vehicles. Quite simply, he is the best! | Read Full Review
    1/28/2021 12:00:00 AM | Google
  • ★★★★★ Phillip Welch
    I needed to downsize from my truck to something a little more economical. Tom Muldoon was super helpful, as he has always been! Al Serra always does right by me! | Read Full Review
    1/28/2021 12:00:00 AM | Google
  • ★★★★★ Bayleigh Nicole
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    1/28/2021 12:00:00 AM | Google
  • ★★★★★ Green House
    Wow what a great shopping experience , Brent and the team really made the whole shopping experience easier than I expected Professional and the best price I could find in the US Thank you guys will definitely recommend | Read Full Review
    1/28/2021 12:00:00 AM | Google
  • ★★★★★ Chris Sear
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    1/26/2021 12:00:00 AM | Google
  • ★★★★★ Eric Gerholz
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    1/25/2021 12:00:00 AM | Google
  • ★★★★★ Tony Parker
    If you need a car or truck get to Al Serra in Grand Blanc. See Steve Carnes he is the best and easy to talk to. | Read Full Review
    1/23/2021 12:00:00 AM | Google
  • ★★★★★ Denise Dumoulin
    Great service! | Read Full Review
    1/22/2021 12:00:00 AM | Google
  • ★★★★★ John Sullivan
    Excellent - Great continued follow-up on my company lease purchase - New to the process and Steve did an excellent job of keeping me posted through-out the entire process - was smooth and painless - Much appreciated ! | Read Full Review
    1/22/2021 12:00:00 AM | Google
  • ★★★★★ Jennifer Rimer
    I Have bought vehicles here for the past 15 years! Reliable, honest and respectful dealership! Their staff is fantastic, professional and courteous! Wouldn’t go anywhere else! | Read Full Review
    1/22/2021 12:00:00 AM | Google
  • ★★★★★ Josh Lake
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    1/21/2021 12:00:00 AM | Google
  • ★★★★★ Trevor Kerr
    As a first time car buyer, Trey broke it down for me step by step and made the process a breeze | Read Full Review
    1/21/2021 12:00:00 AM | Google
  • ★★★★★ Matthew Okkerse
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    1/21/2021 12:00:00 AM | Google
  • ★★★★ Bryan Thompson
    Dropped out Jeep off for Service with a appointment on a Saturday morning and the Jeep has sat in the parking lot for 3 days and still not in the shop for repair!! Not too happy with the turn around and wish we would have been told that it was going to take 3 or more days for service or even a diagnostic. We have bought multiple vehi | Read Full Review
    1/21/2021 12:00:00 AM | Google
  • ★★★★★ Michael Hayden
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    1/18/2021 12:00:00 AM | Google
  • ★★★★★ Rick
    This was my second used vehicle purchase from Al Serra. It's an hour drive for me, but worth it on money saved from their lower prices. Also their attention to detail. | Read Full Review
    1/18/2021 12:00:00 AM | Google
  • ★★★★ Greg & Kelsey Thurk
    I had a very specific look and features I wanted for my Jeep Wrangler. Randy Collick and the team at Al Serra helped me locate and sort through the options and order exactly what I wanted. | Read Full Review
    1/17/2021 12:00:00 AM | Google
  • ★★★★★ Burnskull
    Jared was an extreme pleasure to deal with during these confusing times. I told him what I was looking for, and he delivered exactly what I wanted. Pricing was right where I wanted it to be as well. I would highly recommend Al Serra to anyone looking for a new car. | Read Full Review
    1/15/2021 12:00:00 AM | Google
  • ★★★★★ Thomas Nellis
    Great staff. Very nice facility. | Read Full Review
    1/15/2021 12:00:00 AM | Google
  • ★★★★★ Cord Johnson
    Always happy with buying vehicles at this dealership! highly recommend Cal Sesock as he will work had to get you what you ask for! | Read Full Review
    1/15/2021 12:00:00 AM | Google
  • ★★★★★ Barbara Taylor
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    1/12/2021 12:00:00 AM | Google
  • ★★★★★ Stan Richards
    Great experience | Read Full Review
    1/11/2021 12:00:00 AM | Google
  • ★★★★★ Jason Conley
    We bought 2 vehicles from Trey, he is a great no pressure salesman and I highly recommend you go see him. They worked with us to get where we needed to be. | Read Full Review
    1/10/2021 12:00:00 AM | Google
  • ★★★★★ CJ Todd
    2020 - 4 stars ( small loaner//6'6 350, I was told only equinox ortraxx, although 2021's) 2020 5 stars-initially 'concerned' , But ultimately satisfied. I'm sure if my comments were red previous to me picking up my vehicle, but when I came back it seemed like the attitude atmosphere was different. This did happen after the Washing | Read Full Review
    1/10/2021 12:00:00 AM | Google
  • ★★★★★ Jeane Fulcher
    | Read Full Review
    1/8/2021 12:00:00 AM | Google
  • ★★★★★ IAFF 5023
    | Read Full Review
    1/8/2021 12:00:00 AM | Google
  • ★★★★★ Joe Kilgore
    | Read Full Review
    1/6/2021 12:00:00 AM | Google
  • ★★★★★ Corey Tate
    | Read Full Review
    1/6/2021 12:00:00 AM | Google
  • ★★★★★ christina mac
    Adam G. was great helping me find a new car at a fair price!!! Definitely recommend. | Read Full Review
    1/5/2021 12:00:00 AM | Google
  • ★★★★★ Edward Vernier
    Greg Sunman CDJR SERVICE ADVISOR at Al Serra Chrysler Dodge Jeep Ram is one of the best service advisors and cares about making sure it's done right and the customer is happy. | Read Full Review
    1/5/2021 12:00:00 AM | Google
  • ★★★★★ Nikki Hanna
    | Read Full Review
    1/3/2021 12:00:00 AM | Google
  • ★★★★★ Kirsten Kilgore
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    1/2/2021 12:00:00 AM | Google
  • ★★★★★ Marty Lorenz
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    1/2/2021 12:00:00 AM | Google
  • ★★★★★ LORI MAYER
    | Read Full Review
    1/2/2021 12:00:00 AM | Google
  • ★★★★★ Lynn Bryant
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    1/2/2021 12:00:00 AM | Google
  • ★★★★★ Lrak Snave
    | Read Full Review
    1/2/2021 12:00:00 AM | Google
  • ★★★★★ Sam Mcgaughy Jr
    | Read Full Review
    1/2/2021 12:00:00 AM | Google
  • ★★★★ Robert Aldridge
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    1/2/2021 12:00:00 AM | Google
  • ★★★★★ Louise Bombyk
    | Read Full Review
    12/31/2020 12:00:00 AM | Google
  • ★★★★★ michael oliver
    Kyle Hammond and Phil Rosser were a tremendous help to my wife and I. We turned in our Jeep lease, looked at a newer Jeep, and a Durango. We looked at a new 2021 Dodge Ram 1500 Midnight edition Crew cab. And decided this was the right vehicle for us.(This truck is for my wife). She wanted another 4 wheel drive, and the Ram was load | Read Full Review
    12/31/2020 12:00:00 AM | Google
  • ★★★★★ Vanessa Griggs
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    12/31/2020 12:00:00 AM | Google
  • ★★★★★ Tim HermN
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    12/31/2020 12:00:00 AM | Google
  • ★★★★ Patricia
    This was the most fun I’ve ever had when leasing a vehicle! Meghann made the whole experience a delight. She was fast, efficient and knowledgeable. I just leased another vehicle from Meghann at Al Serra. She has to be the best salesperson with whom I’ve ever done business! She, yet again, gave me the best price and did so quickl | Read Full Review
    12/31/2020 12:00:00 AM | Google
  • ★★★★★ CJ Todd
    2020 - 4 stars ( small loaner//6'6 350, I was told only equinox ortraxx, although 2021's) 2019 - 5 Stars | Read Full Review
    12/31/2020 12:00:00 AM | Google
  • ★★★★★ Robert Schramm
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    12/29/2020 12:00:00 AM | Google
  • ★★★★★ Gloria Pascal
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    12/29/2020 12:00:00 AM | Google
  • ★★★★★ Adam Timpf
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    12/29/2020 12:00:00 AM | Google
  • ★★★★★ Randall Lewis
    “ Adam is simply the best! This was the 8th and 9th vehicle we've leased/bought at Al Serra, all with Adam. He goes out of his way to ensure your happiness in purchasing or leasing a vehicle, before, during, and after the sale. We would go to no one else. He's like a friend of the family now! | Read Full Review
    12/29/2020 12:00:00 AM | Google
  • ★★★★★ Christy Deskovitz
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    12/29/2020 12:00:00 AM | Google
  • ★★★★★ Brett Bellanca
    nice job for Dodge Service | Read Full Review
    12/29/2020 12:00:00 AM | Google
  • ★★★★★ Katey Brophy
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    12/29/2020 12:00:00 AM | Google
  • ★★★★★ Sylina White
    Definitely recommend Al Serra. Trey was very helpful and easy to work with. He helped me find the vehicle that fit the needs I was looking for and was very patient as I was debating between a few. | Read Full Review
    12/29/2020 12:00:00 AM | Google
  • ★★★★ brian wolfe
    Very professional staff Would recommend to anyone | Read Full Review
    12/29/2020 12:00:00 AM | Google
  • ★★★★★ nick ralph
    See Adam Garceau in the Chrysler/ Dodge/ Jeep division. Large inventory, clean facility, very helpful staff. Adam was able to get me into a Dodge Challenger lease a few years ago and more recently a 2021 RAM 1500. I love it! Buying process was quick and painless, all the features I wanted at an affordable cost. Adam let me know every | Read Full Review
    12/25/2020 12:00:00 AM | Google
  • ★★★★★ Jessica Kellar
    Great place to go to lease a car. Everyone was so nice and patient with me ... even though know so picky | Read Full Review
    12/25/2020 12:00:00 AM | Google
  • ★★★★★ Ron Brissette
    | Read Full Review
    12/24/2020 12:00:00 AM | Google
  • ★★★★★ Kim Primeau
    This is our 3rd vehicle purchase from Al Serra. As always it was a great experience. Thank you Austin Jozwiak for the amazing customer service. | Read Full Review
    12/24/2020 12:00:00 AM | Google
  • ★★★★★ Danielle Reyes
    Absolutely top notch service from Erik! We actually needed to get 2 cars in one week, he worked with our schedules and gave us the best deals possible for our situation. Couldn’t be happier, thanks Erik and Al Serra! | Read Full Review
    12/24/2020 12:00:00 AM | Google
  • ★★★★★ Taylor Shamoun
    | Read Full Review
    12/24/2020 12:00:00 AM | Google
  • ★★★★★ Brent Sterling
    Nick Hittle at Al Serra Jeep was awesome. He help me find the right truck i was looking for and we got the deal done quick. He made sure i was satisfied 100%. I would recommend Nick to anyone looking to purchase a vehicle at Al Serra Ram Jeep . | Read Full Review
    12/24/2020 12:00:00 AM | Google
  • ★★★★ Marquis Johnson
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    12/24/2020 12:00:00 AM | Google
  • ★★★★★ Chris Radloff
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    12/24/2020 12:00:00 AM | Google
  • ★★★★★ Brian Frishcosy
    Amazing service, amazing deals. Kris Helms is a great salesperson. No pressure. | Read Full Review
    12/22/2020 12:00:00 AM | Google
  • ★★★★★ David Milner
    Tony in used vehicle sales took great care of me. I was in and out in 2 hours and everything was explained perfectly. No pressure sale all the way through. | Read Full Review
    12/22/2020 12:00:00 AM | Google
  • ★★★★★ ashley roberson
    | Read Full Review
    12/18/2020 12:00:00 AM | Google
  • ★★★★★ Merrie Johnson
    Very happy with my grand Cherokee so far | Read Full Review
    12/17/2020 12:00:00 AM | Google
  • ★★★★★ Laurie Welsh
    | Read Full Review
    12/16/2020 12:00:00 AM | Google
  • ★★★★★ A Yz
    I love this place! They have great customer service and Adam Garceau our Sales Consultant was very knowledgeable about the vehicle we wanted. He showed us all the options we had to be able to get our vehicle. Would recommend this Auto Dealer to all my friends and Family members. | Read Full Review
    12/16/2020 12:00:00 AM | Google
  • ★★★★★ Dave Wheatcroft
    Connor Fisher is a real asset to Al Serra dodge,jeep,ram. And in dealing with Al Serra for more then 20 years in all the gm brands and sponsoring with my gm family discounts over 50 veh. find connor to be the best i have worked with in the service department.....and recommend him highly. dave wheatcroft | Read Full Review
    12/16/2020 12:00:00 AM | Google
  • ★★★★ Kelsey Thurk
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    12/16/2020 12:00:00 AM | Google
  • ★★★★★ PMA Lawn and Landscaping
    My experience was excellent! Erik took a difficult situation (waiting almost a month for the vehicle to be shipped up from Mexico) and made it a great experience. He was patient with me every time I would inquire about the status of the vehicle shipment and would even give me different truck options to look at. I will be going back t | Read Full Review
    12/15/2020 12:00:00 AM | Google
  • ★★★★★ Dana Rudden
    | Read Full Review
    12/14/2020 12:00:00 AM | Google
  • ★★★★★ Milton Grays
    | Read Full Review
    12/14/2020 12:00:00 AM | Google
  • ★★★★★ Matthew Dudek
    | Read Full Review
    12/13/2020 12:00:00 AM | Google
  • ★★★★★ Tammy Thornton
    | Read Full Review
    12/11/2020 12:00:00 AM | Google
  • ★★★★★ Sue Sharp
    | Read Full Review
    12/11/2020 12:00:00 AM | Google
  • ★★★★★ Karen Bowman
    | Read Full Review
    12/11/2020 12:00:00 AM | Google
  • ★★★★★ Steven Fish
    Fast friendly service. It was a pleasure working with Deon. | Read Full Review
    12/11/2020 12:00:00 AM | Google
  • ★★★★ Ed Sullivan
    | Read Full Review
    12/10/2020 12:00:00 AM | Google
  • ★★★★★ Mike Siuda
    Great experience overall. Basically bought a new car via text message. I asked not to be called so all communication with my sales person (Kyle Hammond) was done via text message. Quick in and out to sign the paperwork, and the vehicle was delivered to my house the next day. | Read Full Review
    12/8/2020 12:00:00 AM | Google
  • ★★★★ Josiah Augenstein
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    12/6/2020 12:00:00 AM | Google
  • ★★★★★ Angela Wray
    | Read Full Review
    12/4/2020 12:00:00 AM | Google
  • ★★★★★ Lisa F
    Greg is always courteous. I have been going to Al Serra for years and he has provided me with gteat service, very knowledgeable. | Read Full Review
    12/4/2020 12:00:00 AM | Google
  • ★★★★ E. C. Martin
    | Read Full Review
    12/3/2020 12:00:00 AM | Google
  • ★★★★★ Jen Sesti
    Erik Faulkner from Al Serra provides EXCEPTIONAL customer service! Erik listens to your buying needs and exceeds expectations. | Read Full Review
    12/2/2020 12:00:00 AM | Google
  • ★★★★★ Anthony Nabozny
    Top notch treatment! It doesn’t matter who you talk to, they all treat you like a valued customer. | Read Full Review
    12/2/2020 12:00:00 AM | Google
  • ★★★★★ Billy Winter
    Great price! Smooth transaction! KevinY. made it so easy. | Read Full Review
    12/2/2020 12:00:00 AM | Google
  • ★★★★★ Matt Plew
    | Read Full Review
    12/2/2020 12:00:00 AM | Google
  • ★★★★★ Rachelle Chiarani
    The service here was excellent! Randy had everything ready for me and was great to work with! This was the best car buying experience at a dealer I have ever had. | Read Full Review
    12/2/2020 12:00:00 AM | Google
  • ★★★★★ Jennifer Lunde
    | Read Full Review
    12/2/2020 12:00:00 AM | Google
  • ★★★★★ Jennifer Brown
    Best dealership ever! No pushy sales people like most dealerships. Cal Sesock makes the car buying process so easy. I won’t ever go anywhere else. | Read Full Review
    12/2/2020 12:00:00 AM | Google
  • ★★★★★ Ken Gates
    Howard Taylor always does a great job when it comes to the service and care of my vehicles. | Read Full Review
    12/2/2020 12:00:00 AM | Google
  • ★★★★★ Gail Webb
    Was very pleasant | Read Full Review
    11/28/2020 12:00:00 AM | Google
  • ★★★★★ Breanna Pennington
    | Read Full Review
    11/28/2020 12:00:00 AM | Google
  • ★★★★★ Deni Sivado
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    11/28/2020 12:00:00 AM | Google
  • ★★★★★ Kanea Darrough
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    11/28/2020 12:00:00 AM | Google
  • ★★★★★ nick ralph
    | Read Full Review
    11/28/2020 12:00:00 AM | Google
  • ★★★★★ Kayla Burwell
    I worked with Meghann Snow. She is amazing! We have gotten 4 vehicles from her now. She knows her stuff and will answer any questions you have. She always finds us the greatest deals. She will go above and beyond for her clients. | Read Full Review
    11/26/2020 12:00:00 AM | Google
  • ★★★★★ Ronni Cole
    | Read Full Review
    11/26/2020 12:00:00 AM | Google
  • ★★★★★ Brian Anderson
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    11/26/2020 12:00:00 AM | Google
  • ★★★★★ Brian Bailey
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    11/25/2020 12:00:00 AM | Google
  • ★★★★★ Troy Johnson
    We found a used jeep 2015 Grand Cherokee and Al Serra Chevrolet we met Cal the salesman and he had the vehicle ready cuz I had to show up late. Got there just in time and took the vehicle for a ride. I give them my information name address social security number. just kept looking for new used cars and we found 2017 Jeep Grand Cherok | Read Full Review
    11/25/2020 12:00:00 AM | Google
  • ★★★★★ Tiffany Lewandowski
    | Read Full Review
    11/21/2020 12:00:00 AM | Google
  • ★★★★★ Nick palombit
    Great. Fast, easy, friendly, knowledgeable. | Read Full Review
    11/19/2020 12:00:00 AM | Google
  • ★★★★★ Souheir Chaar
    | Read Full Review
    11/19/2020 12:00:00 AM | Google
  • ★★★★★ Dave Fredrickson
    Very knowledgeable people and they treat you with respect. | Read Full Review
    11/19/2020 12:00:00 AM | Google
  • ★★★★ Ted Miesen
    Always good service | Read Full Review
    11/19/2020 12:00:00 AM | Google
  • ★★★★★ Allie Kaiser
    | Read Full Review
    11/18/2020 12:00:00 AM | Google
  • ★★★★★ Thomas Nenneau
    Greg Sunman has always taken care of my needs at Al Serra Chrysler, Dodge, Jeep, Ram and always the first time. He takes time to help out even when I just "drop in" with my 2019 Jeep Compass with a question. I trust him implicitly to take care of all my automotive needs in a friendly and competent manner. He is an excellent reflec | Read Full Review
    11/17/2020 12:00:00 AM | Google
  • ★★★★★ Jerry Ganski
    After spending some time looking at in stock Jeep vehicles on Serra's website I decided to visit the dealer. Nick Hittle greeted me and I provided him with a print out of the model and options I was interested in. In a very short time he found several and pulled one up front for me to test drive. I bought the first one I drove (nice | Read Full Review
    11/15/2020 12:00:00 AM | Google
  • ★★★★★ Lolah Pease
    I would let People know , They get to the problems if have any. Also are Helpful and any questions I had about my Jeep ...Thanks Again Lola | Read Full Review
    11/13/2020 12:00:00 AM | Google
  • ★★★★★ Kelsey Felker
    | Read Full Review
    11/13/2020 12:00:00 AM | Google
  • ★★★★★ Bm4cgreg0r
    This was my first time going through this dealership and the experience was great. If you are thinking about going in ask for Tony Naylor, he was very helpful and made the whole process take less than 2 days. | Read Full Review
    11/12/2020 12:00:00 AM | Google
  • ★★★★★ The rock15
    Ryan F. was awesome! His service during the selection process, sale and even after the sale was outstanding. My wife and I went to other dealerships before ending up at Al Serra and they are hands down the best. Price and service are untouchable. So happy with our new vehicle, Thanks to Ryan! | Read Full Review
    11/11/2020 12:00:00 AM | Google
  • ★★★★★ Patti Sabourin
    Thank you Bruce and Dion for providing excellent service! My Wrangler is always in GREAT hands with the two of you! | Read Full Review
    11/11/2020 12:00:00 AM | Google
  • ★★★★★ Angela Budnick-brissette
    Excellent customer service | Read Full Review
    11/11/2020 12:00:00 AM | Google
  • ★★★★★ Nyiesha Baker
    | Read Full Review
    11/11/2020 12:00:00 AM | Google
  • ★★★★★ Shirl Gates
    | Read Full Review
    11/7/2020 12:00:00 AM | Google
  • ★★★★★ Amy Bowers
    Trey was so excited to help.me get my car very professional | Read Full Review
    11/7/2020 12:00:00 AM | Google
  • ★★★★★ Heather Stewart
    | Read Full Review
    11/5/2020 12:00:00 AM | Google
  • ★★★★★ TheGospelTruthMinistry-Rob Glass
    | Read Full Review
    11/3/2020 12:00:00 AM | Google
  • ★★★★★ Chris Brophy
    Great experience! Katey was very knowledgeable and fun to work with. She had all of the paperwork ready to go when we arrived and was able to answer all of our questions. Would recommend anybody looking to lease or buy a new car, SUV , or truck to go see her. | Read Full Review
    11/2/2020 12:00:00 AM | Google
  • ★★★★★ Brooke Scott
    Steve made our transition from our lease smooth and fun! He took time to listen without rushing and go over all of the options that we were considering. Thank you Al Serra :) | Read Full Review
    10/31/2020 12:00:00 AM | Google
  • ★★★★★ Amanda A
    My salesman Austin Jozwiak was amazing and so professional. He went above and beyond to make sure all my needs were met from beginning to end. Thank you Austin. | Read Full Review
    10/30/2020 12:00:00 AM | Google
  • ★★★★★ Todd Kinney
    | Read Full Review
    10/30/2020 12:00:00 AM | Google
  • ★★★★★ Megan Wing
    | Read Full Review
    10/30/2020 12:00:00 AM | Google
  • ★★★★★ Christina Krueger
    Scott Newhart was great to work with. Very happy with my new vehicle. | Read Full Review
    10/29/2020 12:00:00 AM | Google
  • ★★★★★ Billy Gregson
    | Read Full Review
    10/29/2020 12:00:00 AM | Google
  • ★★★★★ Brett Smith
    | Read Full Review
    10/29/2020 12:00:00 AM | Google
  • ★★★★★ Sharon Frisch
    Went in on a Saturday to check about leasing a Jeep Cherokee and on Monday afternoon we picked up our new vehicle. We got a great trade-in price for our truck and salesman Nick Hittle did a wonderful job making the whole process go smoothly. | Read Full Review
    10/27/2020 12:00:00 AM | Google
  • ★★★★ patrick corey
    Absolutely terrible place please never bring your car here. Rude to my girlfriend, I called and asked a few questions and was hung up on when the service department couldn’t even answer a simple question about treating her poorly. Gross . Nasty. Rude. | Read Full Review
    10/27/2020 12:00:00 AM | Google
  • ★★★★★ Lisa F
    | Read Full Review
    10/26/2020 12:00:00 AM | Google
  • ★★★★★ Ken Williams
    Couldn’t have had a better experience. Great selection, knowledgeable team that doesn’t pressure and just wants to help you get what you want! Sometimes the biggest around is the best for a reason. Just go to Al Serra! | Read Full Review
    10/25/2020 12:00:00 AM | Google
  • ★★★★★ Sherlyn Wilson
    | Read Full Review
    10/25/2020 12:00:00 AM | Google
  • ★★★★★ Joe Millerschin
    | Read Full Review
    10/22/2020 12:00:00 AM | Google
  • ★★★★★ kenneth capton
    | Read Full Review
    10/21/2020 12:00:00 AM | Google
  • ★★★★★ Krista Monroe
    It was fun working with Jennifer. She was quick and to the point, she looked out for my best interest, and made things happen!! Thank you, Jennifer. | Read Full Review
    10/21/2020 12:00:00 AM | Google
  • ★★★★★ Jim Jozwiak
    Courteous, professional and well informed staff at Al Serra Dodge Jeep Ram. I recommend you go see Austin for all your vehicle purchases. | Read Full Review
    10/21/2020 12:00:00 AM | Google
  • ★★★★★ Candace Smith
    Howard Taylor in the Chrysler service department is very helpful and seems like he cares about the people who come in with issues. | Read Full Review
    10/18/2020 12:00:00 AM | Google
  • ★★★★★ Jim Jozwiak
    | Read Full Review
    10/18/2020 12:00:00 AM | Google
  • ★★★★★ Kevin Johnson
    My overall experience with Adam was outstanding. His pre-sale communication, attention to detail and overall customer service made buying a vehicle an effortless and enjoyable experience. I am looking forward to buying my next Jeep from Adam. | Read Full Review
    10/17/2020 12:00:00 AM | Google
  • ★★★★★ Kelly Postma
    Bryan did an amazing job! He listens to what you want and works hard to make sure you get it. He was very patient with all of my questions and made sure I understood all of the paperwork that goes with a lease. Overall a great experience. | Read Full Review
    10/15/2020 12:00:00 AM | Google
  • ★★★★★ nicole wright
    This was my second purchase from Al Serra. My salesman Adam Garceau was extremely helpful and went above and beyond my expectations. I would definitely recommend him to anyone looking at buying a vehicle! Jennifer Wright | Read Full Review
    10/14/2020 12:00:00 AM | Google
  • ★★★★★ Nate Smith
    | Read Full Review
    10/14/2020 12:00:00 AM | Google
  • ★★★★★ Betty Grossklaus
    There are 2 Service reps at Al Serra Chrysler and Jeep that I always hope to get when I take my car in. One of them is Greg Sunman. He takes care of the necessary but, he also goes above and beyond to listen to and accommodate your worst case scenario service needs. Thanks for having my back in our dealings together. | Read Full Review
    10/12/2020 12:00:00 AM | Google
  • ★★★★★ big chevy1
    Fred was very friendly and helped get my truck in for service right away. | Read Full Review
    10/12/2020 12:00:00 AM | Google
  • ★★★★★ Shan De Bella
    | Read Full Review
    10/12/2020 12:00:00 AM | Google
  • ★★★★★ Daniel Harvey
    These guys are awesome. They had the right car to replace mine after it got rear ended to death, and they went out of their way to get me into that car. Thank you Don! | Read Full Review
    10/8/2020 12:00:00 AM | Google
  • ★★★★★ David Brown
    Everyone was knowledgeable about Jeeps. Has always been a good experience. | Read Full Review
    10/8/2020 12:00:00 AM | Google
  • ★★★★★ megan vicari
    | Read Full Review
    10/8/2020 12:00:00 AM | Google
  • ★★★★★ Mark Salter III
    Fred was very helpful and he helped with any questions I had regarding my vehicle. I had a few things I forgot in the loaner and he was very quick to call and let me know! Fred will be my go to guy when I need help with my vehicle. | Read Full Review
    10/7/2020 12:00:00 AM | Google
  • ★★★★★ Michelle Coon
    Deon Miller is GREAT!! I have been using him as my service advisor for a few years now. He is knowledgeable and takes the time with you to understand what is going on with your vehicle. I will not speak with any other adviser.. You need more just like him! | Read Full Review
    10/6/2020 12:00:00 AM | Google
  • ★★★★★ Russ Paquin
    Absolutely a professional to work with. Greg is the only one I take my truck to for any kind of service. True professional. | Read Full Review
    10/6/2020 12:00:00 AM | Google
  • ★★★★★ suzee bacon
    | Read Full Review
    10/3/2020 12:00:00 AM | Google
  • ★★★★★ Amanda Ruttan
    Erik Faulkner was great! He truly went above & beyond to get me in my new RAM 1500 & I absolutely love it. I have already told so many people if they’re looking for a new car, he’s the man to see. He was very kind & really easy to work with. He is great with communicating also, if I had a question about anything he had an answer quic | Read Full Review
    10/3/2020 12:00:00 AM | Google
  • ★★★★★ Twylight Twylight
    They did a great job,, the service was wonderful.. if you so happen to be in the jeep, Chrysler and Dodge Ram Service location ask for Deon Miller. It was awesome work with him! He did a very great job, customer service was great!!! ?? | Read Full Review
    10/3/2020 12:00:00 AM | Google
  • ★★★★★ Diane Dernberger
    | Read Full Review
    10/3/2020 12:00:00 AM | Google
  • ★★★★★ Alex Dockery
    My salesman Matt Smith was extremely helpful through the whole process, and Al Serra got me an excellent rate on my loan with their large portfolio of lending partners. Overall an excellent experience, I can't say I would go anywhere else to buy a vehicle. | Read Full Review
    10/2/2020 12:00:00 AM | Google
  • ★★★★★ Cheryl Tabor
    You went above and beyond with me. I wish I could have told your boss how great you were Greg | Read Full Review
    10/2/2020 12:00:00 AM | Google
  • ★★★★ karter landon
    Horrible service. They take your vehicle for an appointment. Days later they still havent gotten it in the shop. NEVER EVER take a vehicle here for service. GO TO CLIO. RUN FAR FROM AL SERA. THESE PEOPLE ARE INCOMPETITENT. | Read Full Review
    10/2/2020 12:00:00 AM | Google
  • ★★★★★ Adam Miller
    Fast service, Very reliable sales associates, and negotiable. Very pleased | Read Full Review
    10/1/2020 12:00:00 AM | Google
  • ★★★★★ Craig Peterson
    Once again, Gregg Winnie found us the exact vehicle we were looking for and made the leasing process so easy. Thanks for everything - we are loving our new Jeep! | Read Full Review
    10/1/2020 12:00:00 AM | Google
  • ★★★★★ Skullector X
    Al Serra was a great place to buy our minivan. Rob communicated well with us and worked quickly to get the paperwork set. The van we were interested in hadn't been detailed yet, but because we were wanting to buy it, they quickly took it back and vacuumed it out for us and gassed it up for us as well. We are very pleased with our pur | Read Full Review
    10/1/2020 12:00:00 AM | Google
  • ★★★★★ Matt Hoch
    The Serra group is always on top of the details and Deon Miller did a very thorough job with the servicing of my Pacifica. | Read Full Review
    9/30/2020 12:00:00 AM | Google
  • ★★★★★ Alyssa Kipke
    Awesome sales experience with Jason F.! Definitely coming back when we need cars in the future! | Read Full Review
    9/30/2020 12:00:00 AM | Google
  • ★★★★★ Toby Schubert
    I worked with Matt and he got me in and out super fast and it was a great experience all around if I could give him 6 stars I would | Read Full Review
    9/30/2020 12:00:00 AM | Google
  • ★★★★★ Jean Paul Helias
    Fast and easy deal. | Read Full Review
    9/30/2020 12:00:00 AM | Google
  • ★★★★★ Robert Hawley
    Nick Hittle did another amazing job finding the exact vehicle that we wanted. Nick went over and beyond and the closing was the easiest I have ever experienced! | Read Full Review
    9/29/2020 12:00:00 AM | Google
  • ★★★★★ Josh Stevens
    | Read Full Review
    9/29/2020 12:00:00 AM | Google
  • ★★★★★ Sheri Harvey
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    9/29/2020 12:00:00 AM | Google
  • ★★★★★ Lindy Nicol
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    9/29/2020 12:00:00 AM | Google
  • ★★★★★ Sandy Mcdonough
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    9/29/2020 12:00:00 AM | Google
  • ★★★★★ John Mansour
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    9/29/2020 12:00:00 AM | Google
  • ★★★★★ tlhbubba
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    9/29/2020 12:00:00 AM | Google
  • ★★★★★ Heli Hanson
    I had a very good sales person and the experience with this vehicle has been awesome | Read Full Review
    9/29/2020 12:00:00 AM | Google
  • ★★★★★ Debra Dowell
    Very satisfied with experience. Highly recommend Tony Naylor for salesperson. | Read Full Review
    9/28/2020 12:00:00 AM | Google
  • ★★★★★ Alison Coble
    Working with David was easy, painless and quick! He found the exact Pacifica I wanted in no time at all! Our family will continue working with David for years. Thanks again! | Read Full Review
    9/26/2020 12:00:00 AM | Google
  • ★★★★★ Steve Clark
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    9/26/2020 12:00:00 AM | Google
  • ★★★★★ Danielle Clements
    I had the BEST experience at Al Serra in Grand Blanc. Dave Garr treated us like real human beings and wasn’t sales pitchy, just straight forward, honest and knows what he’s talking about! My husband is upset that he didn’t think of going there LOL! I love my new vehicle Jeep Grand Cherokee altitude! I would give 10 stars if I c | Read Full Review
    9/26/2020 12:00:00 AM | Google
  • ★★★★★ Wess Frederick
    Trey was very friendly and courteous, 5 Stars for Trey for personally helping me. Once things left his hand, (Manager, finance ect.) things went down hill and unnecessary actions were taken that prolonged and confused the buying process. | Read Full Review
    9/26/2020 12:00:00 AM | Google
  • ★★★★ Tim Mcrae
    Pretty bad all around. Took 2 days to look at a door latch problem. Then made no effort to look up the extended warranty I purchased from them after I told them had a warranty. It took 4 phone calls to determine, Yes, I did have a no copay warranty. Another day to get it back. Was offered 3 "services" that I needed based on maintenan | Read Full Review
    9/24/2020 12:00:00 AM | Google
  • ★★★★★ Mary Penrod
    Great service Kevin in Lapeer was great!! | Read Full Review
    9/21/2020 12:00:00 AM | Google
  • ★★★★★ Dawn Ramberg
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    9/21/2020 12:00:00 AM | Google
  • ★★★★★ Ron Staten
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    9/21/2020 12:00:00 AM | Google
  • ★★★★★ Andrew Tucker
    David Garr was patient and helped me get the best deal possible. Much appreciated! | Read Full Review
    9/21/2020 12:00:00 AM | Google
  • ★★★★★ Mindy Gibbs
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    9/18/2020 12:00:00 AM | Google
  • ★★★★★ Heidi Contreras
    Fred was extremely helpful and kept in touch while updating me on my car's progress. | Read Full Review
    9/18/2020 12:00:00 AM | Google
  • ★★★★★ Luann Thornburg
    Everything went smoothly and efficiently!! My salesman Kyle Hammond was the best. ?? my new car!! | Read Full Review
    9/16/2020 12:00:00 AM | Google
  • ★★★★★ Jaclyn Daugherty
    I recently purchased a 2011 dodge caravan. The van met all the requirements that I wanted in a vehicle. I was told that the process was different for test driving a car because of covid which i assumed and that the cars had to be completely wiped down and cleaned in between drives. I was also told that this particular vehicle was det | Read Full Review
    9/16/2020 12:00:00 AM | Google
  • ★★★★★ Marchristin Moore
    Took care of my Mini Van very professional | Read Full Review
    9/15/2020 12:00:00 AM | Google
  • ★★★★ Jac Rottiers
    First off it took 3 weeks for them to fix what was wrong with my vehicle... 3 weeks. Then I had to call them to find out it was done. Lastly, they don't follow the hours listed on the service departments door that says they are open until 7pm Monday through Friday because they actually close at 5pm. So I had my friend drive me out to | Read Full Review
    9/15/2020 12:00:00 AM | Google
  • ★★★★ Angelia Metivier
    My service rep, Fred, gave me one of my personal best customer experiences! Extremely helpful, charismatic, informative, and just an all around extremely nice guy. Unfortunately, I had to bring my Jeep back to be serviced after an overlooked mistake by the mechanic from the initial service that was being done. Otherwise, I would have | Read Full Review
    9/14/2020 12:00:00 AM | Google
  • ★★★★★ Heather Fritzsching
    Smooth easy process! Extremely happy with my purchase and the guys at Al Serra! | Read Full Review
    9/11/2020 12:00:00 AM | Google
  • ★★★★★ Haleigh Josephson
    This was the best experience I have EVER had with a dealership. Within 48 hours, I spoke with Matt about what I wanted in my next vehicle, connected with Meghann about pricing and options, chose my vehicle and all its details, signed my lease, and was driving home with my new Jeep Cherokee. My experience was fast, easy, highly commun | Read Full Review
    9/10/2020 12:00:00 AM | Google
  • ★★★★★ Bryant Allen
    Always beautiful experience at Alserra | Read Full Review
    9/10/2020 12:00:00 AM | Google
  • ★★★★★ Lisa Kelliher
    Great service! | Read Full Review
    9/9/2020 12:00:00 AM | Google
  • ★★★★ Tammy Wilson
    This was one of the best car buying experiences I have ever had. I didn't sit and wait all day, I got what I wanted, in less than a hour and all Glory goes to GOD!!!?????? Thanks John Peera | Read Full Review
    9/9/2020 12:00:00 AM | Google
  • ★★★★★ Anthony Barry
    Howard was fantastic, and so is this dealership. Compared to a different one I recently went to...NO COMPARISON..! Left my car very clean, and completed very quickly. | Read Full Review
    9/7/2020 12:00:00 AM | Google
  • ★★★★★ Rosie Cine
    My concerns we're addressed. My need for service hours and accommodation were taken care of provided for. | Read Full Review
    9/4/2020 12:00:00 AM | Google
  • ★★★★★ Lativa Simpkins
    Working with Deon my car always gets done!!, whether its my oil change or a mechanic problem, he makes sure to stay in contact with me for updates & that I still have transportation by sending the shuttle or a rental car. I would highly recommend him, he's super nice & professional | Read Full Review
    9/4/2020 12:00:00 AM | Google
  • ★★★★★ kevin waller
    recently had my car serviced @CDJR Al Serra and my service was excellent. Howard Taylor had me in and in a timely manner, not to mention knowledgable and customer friendly. My experience was awesome, he is the only customer specia I will see to take care of all my car needs. | Read Full Review
    9/2/2020 12:00:00 AM | Google
  • ★★★★★ J Jain
    Had to wait a long time, 2 hours + to get the car ready. Even though we called ahead in the morning but car wasn’t ready. Paperwork was fast and they accommodate us on Saturday just before closing. Lease rates were better than others. We had to come back on Monday , called in the mining but had to wait 2 hours to get the car. A | Read Full Review
    9/2/2020 12:00:00 AM | Google
  • ★★★★★ Lindsey Aitken9688
    Adam Garceau went above and beyond to help my family get a new vehicle! I became extremely frustrated with trying to find something that would fit the size of my family in my price range. Adam never gave up and found us a great vehicle. Can’t say enough about him! | Read Full Review
    9/1/2020 12:00:00 AM | Google
  • ★★★★★ Donald Cramer
    I worked with Kyle directly and although the ram truck that I wanted had just been sold, Kyle was able to get one on dealer trade within a day. It is exactly what I wanted with very fast and responsive service from Kyle. I got delivery on the vehicle ASAP and thrilled with my purchase and the service I always get from Al Serra. This | Read Full Review
    9/1/2020 12:00:00 AM | Google
  • ★★★★★ Richard Gollar
    Was a great experience he promptly answered all my questions and never made me wait. It was because of Trey I didn't buy from another brand he was so on the ball. The other dealer left me hanging all day before they got back to me about the price of the vehicle I test drove. Trey never was more then 5 minutes on calling me back. I wi | Read Full Review
    9/1/2020 12:00:00 AM | Google
  • ★★★★★ George Burton
    The service I received at Al Serra when I bought my new jeep willys was awesome. They took great care of me. | Read Full Review
    8/30/2020 12:00:00 AM | Google
  • ★★★★★ Phillip Semlow
    I truly enjoyed my experience purchasing a vehicle from this dealership. I sent an online request and someone contacted me within minutes. She looked into the vehicle I wanted and rather than leaving me on hold she asked to call me back, which she did in 10 minutes. She passed me on to Pete Staib in used cars and he was able to answe | Read Full Review
    8/26/2020 12:00:00 AM | Google
  • ★★★★★ Alisha Ayres
    Painless experience. Austin was helpful and full of information for all my questions. I didn’t feel pressured or annoyed. Thank you for a great truck leasing experience. | Read Full Review
    8/26/2020 12:00:00 AM | Google
  • ★★★★ scott simonich
    Asked specifically before my appointment if their vehicle lift was rated high enough to pick up my 3500 ram, they said it was. Sat in the waiting room for an hour and the tech came out and told me it wouldn't lift up my truck so they couldn't do any work on it. Thanks for wasting my time. | Read Full Review
    8/26/2020 12:00:00 AM | Google
  • ★★★★★ Candi Soriano
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    8/24/2020 12:00:00 AM | Google
  • ★★★★★ Ed Holden
    Good sales experience, great job at social distancing, masks, etc! | Read Full Review
    8/24/2020 12:00:00 AM | Google
  • ★★★★★ kimberly kimberly
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    8/21/2020 12:00:00 AM | Google
  • ★★★★ danielle
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    8/20/2020 12:00:00 AM | Google
  • ★★★★★ Lisa Schwarz
    Jason was very patient and helpful! | Read Full Review
    8/18/2020 12:00:00 AM | Google
  • ★★★★★ Darrell Lucus
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    8/17/2020 12:00:00 AM | Google
  • ★★★★★ Amy Lovely
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    8/17/2020 12:00:00 AM | Google
  • ★★★★★ denita white
    The service specialist Deon Miller was very nice and knowledgeable and not at all pushy. I will definitely be going back again!! | Read Full Review
    8/13/2020 12:00:00 AM | Google
  • ★★★★★ William Hill
    Great service! Leased a car for my daughter. The salesman Trey was very efficient, explained every detail put us at ease and made the process painless. Great guy! We need more salespeople like him | Read Full Review
    8/11/2020 12:00:00 AM | Google
  • ★★★★★ Trysten Whitney
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    8/11/2020 12:00:00 AM | Google
  • ★★★★★ Jack Smith
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    8/11/2020 12:00:00 AM | Google
  • ★★★★★ Tim Spence
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    8/11/2020 12:00:00 AM | Google
  • ★★★★★ Bianca Ruff
    Fantastic experience. My guy Ryan was awesome, efficient and just super great to work with. My transaction was all completed within 5 hours it was shocking and so exciting. Also if anyone is concerned with Covid precautions they are doing a great job and taking extra care to ensure the safety and comfort of all potential customers. | Read Full Review
    8/8/2020 12:00:00 AM | Google
  • ★★★★★ Shawn Debo
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    8/7/2020 12:00:00 AM | Google
  • ★★★★★ Rhonda Anagnostopoulos
    David Garr made my lease turn in & new lease process super easy and stress free. He found me exactly what I wanted. Love our new Grand Cherokee. | Read Full Review
    8/7/2020 12:00:00 AM | Google
  • ★★★★★ Christina Silvestri
    | Read Full Review
    8/7/2020 12:00:00 AM | Google
  • ★★★★ Olivia Shute
    Brad Hammond was awesome. I was coming from out of town, and he made it a flawless process. Incredibly attentive and even had set up to have their GR store take care of a small chip in the windshield. Initial thoughts were that the car was pretty clean. But Gave 4 stars because after driving the car home I noticed that the detail d | Read Full Review
    8/4/2020 12:00:00 AM | Google
  • ★★★★★ Troy Westerby
    I worked with Trent Vartanian. He was awesome, worked with every single request and my neediness in asking questions. He was extremely professional and went the extra mile making sure I was taken care of. Thanks Trent! | Read Full Review
    8/3/2020 12:00:00 AM | Google
  • ★★★★ Brandon Woodthorp
    Great sales people up front! | Read Full Review
    8/3/2020 12:00:00 AM | Google
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