Return to complete listing of Chrysler Oil Change Service Specialists In Grand Blanc

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

road hazard tire &
wheel protection

for as low as $145, get full repair or replacement cost

Click to Learn More

The Benefits of Synthetic

  • Reduced strain on your battery and engine
  • Better performance in extreme high and low temperatures
  • Improved oil longevity
click here to watch a video and learn more

About Al Serra Chrysler Dodge Jeep Ram

Al Serra Chrysler Dodge Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (877) 681-4221 today to schedule your next appointment.

Our technicians at Al Serra Chrysler Dodge Jeep Ram are ready to help you!
Check for Vehicle Recalls

Customer Reviews

  • ★★★★ Howard Gillespie
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    5/25/2022 12:00:00 AM | Google
  • ★★★★ Phyllis Byers
    | Read Full Review
    5/25/2022 12:00:00 AM | Google
  • ★★★★★ Mayadeh Daaboul
    | Read Full Review
    5/23/2022 12:00:00 AM | Google
  • ★★★★★ Jason Moehlman Jr.
    Greg Sunman was able to get the service I wanted done on my jeep as well as several other additional service items needed done and got my vehicle back to me in time so I could go off-roading the same weekend. | Read Full Review
    5/23/2022 12:00:00 AM | Google
  • ★★★★★ Scott respecki
    I’ve leased 2 Jeep’s from Kevin Yzquierdo at Al Serra and am in the process of leading my 3rd. They are the best!! | Read Full Review
    5/23/2022 12:00:00 AM | Google
  • ★★★★★ Mike Henderson
    Always amazing!! | Read Full Review
    5/23/2022 12:00:00 AM | Google
  • ★★★★★ John Locher
    Enother great experience taking our van in for scheduled maintenance! Will continue to come back! | Read Full Review
    5/23/2022 12:00:00 AM | Google
  • ★★★★ S L i M Deuce
    | Read Full Review
    5/23/2022 12:00:00 AM | Google
  • ★★★★★ Orland Smith
    Eric was the best salesperson I've ever had the pleasure of doing business with. Very knowledgable. I will definitely be doing business with him again when it's time for my son to get his first car. Thank you so much. | Read Full Review
    5/21/2022 12:00:00 AM | Google
  • ★★★★★ Dennis Drenikowski
    | Read Full Review
    5/20/2022 12:00:00 AM | Google
  • ★★★★★ Krystyna Shipley
    They were so helpful and professional, highly recommend. Everything done very quickly even though they had to wait on parts. Kept me updated throughout the process. Whitney was so helpful, will definitely be back in the future. | Read Full Review
    5/20/2022 12:00:00 AM | Google
  • ★★★★★ Kevin Hallquist
    Randy Collick was our sales guy outstanding made the whole process really easy. Definitely would recommend Randy and the dealership to friends and family great experience. | Read Full Review
    5/19/2022 12:00:00 AM | Google
  • ★★★★★ Joy Eichelberger
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    5/18/2022 12:00:00 AM | Google
  • ★★★★★ Laurie Peto
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    5/18/2022 12:00:00 AM | Google
  • ★★★★★ Laszlo Donnert
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    5/18/2022 12:00:00 AM | Google
  • ★★★★ P C
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    5/18/2022 12:00:00 AM | Google
  • ★★★★★ Anita Sparks
    | Read Full Review
    5/17/2022 12:00:00 AM | Google
  • ★★★★★ Paul Deisinger
    Trey is Awesome! It was really an amazing experience working with him. He was friendly, courteous, knowledgeable and a real pleasure to work with. I will say this has been the most pleasant vehicle purchasing experience in my life and that covers 25 years of car buying. Thank you so much for all your help and hard work getting me m | Read Full Review
    5/17/2022 12:00:00 AM | Google
  • ★★★★★ Dennis Weaver
    Great service friendly staff | Read Full Review
    5/16/2022 12:00:00 AM | Google
  • ★★★★★ antwain trimble
    Awesome job! | Read Full Review
    5/16/2022 12:00:00 AM | Google
  • ★★★★★ Annette Chamberlain
    | Read Full Review
    5/16/2022 12:00:00 AM | Google
  • ★★★★ Teresa Mae Bearden
    Al Serra has a large lot consisting of various automobiles for sale/lease. The salesmen have all eagerly assisted in helping the new customer find there new purchase in an AL Serra vehicle be it new or used. The salesmen are polite, honest, and kind. They get the job done to your satisfaction. | Read Full Review
    5/16/2022 12:00:00 AM | Google
  • ★★★★★ Andrew A.
    Thank you to Al Serra Chrysler for another great experience with regards to servicing my Town & Country. I really appreciate it. | Read Full Review
    5/15/2022 12:00:00 AM | Google
  • ★★★★★ Donald Sawyer
    Always a great place to visit. Went for an oil change/tire rotation today. Everyone is super nice and helpful, and of course they do a great job! Another bonus is that they have this cafe machine with a bunch of different types and flavors that is really good. Makes waiting even easier lol. | Read Full Review
    5/13/2022 12:00:00 AM | Google
  • ★★★★★ Sheree Smith
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    5/13/2022 12:00:00 AM | Google
  • ★★★★★ J Bow
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    5/13/2022 12:00:00 AM | Google
  • ★★★★★ Kelsey Martin
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    5/13/2022 12:00:00 AM | Google
  • ★★★★ M P
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    5/13/2022 12:00:00 AM | Google
  • ★★★★★ Sh Go
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    5/12/2022 12:00:00 AM | Google
  • ★★★★★ Spring Tierrablanca
    Greg was very nice and pleasant and manage to take care of all my issues with my vehicle | Read Full Review
    5/12/2022 12:00:00 AM | Google
  • ★★★★★ Corey Davis
    | Read Full Review
    5/12/2022 12:00:00 AM | Google
  • ★★★★ Bob Burns
    My truck has been back 5 times and it still is not fixed properly. I am disappointed to say the least. I expected more from this dealership. | Read Full Review
    5/12/2022 12:00:00 AM | Google
  • ★★★★★ Carrli Melton
    Johnathan Williams was very helpful in helping me price out different vehicles with what I was looking for. Very patient and kind | Read Full Review
    5/10/2022 12:00:00 AM | Google
  • ★★★★★ Richard Schatz
    Whitney was very helpful but had to take my vehicle back a 2nd time it was mis diagnosted as they had to do more to what they did the first time | Read Full Review
    5/10/2022 12:00:00 AM | Google
  • ★★★★★ Andrew lahde
    Great professionalism. Got me great vehicle | Read Full Review
    5/9/2022 12:00:00 AM | Google
  • ★★★★★ Marly Farris
    Couldn’t of been better. Super professional and a quick process all together. Definitely recommend Steve Carnes for anyones future leases/purchases. | Read Full Review
    5/9/2022 12:00:00 AM | Google
  • ★★★★★ Danae Cox
    | Read Full Review
    5/9/2022 12:00:00 AM | Google
  • ★★★★★ Laura Henderson
    My car was repaired very quickly, I was impressed. Greg Sunman always keeps me updated, but this appointment was repaired in one day, even though they had to inspect the wiring to find the problem, then fix it. | Read Full Review
    5/8/2022 12:00:00 AM | Google
  • ★★★★★ Haylee Thompson
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    5/8/2022 12:00:00 AM | Google
  • ★★★★★ Richard Doyle
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    5/8/2022 12:00:00 AM | Google
  • ★★★★★ Wendel Kurz
    Always enjoyable. No pressure when purchasing. Great staff at dodge service as well. | Read Full Review
    5/8/2022 12:00:00 AM | Google
  • ★★★★★ Katie Stoyanoff
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    5/8/2022 12:00:00 AM | Google
  • ★★★★★ Anthony Coggins
    Great service, convenient, great prices. Absolutely my favorite place for maintenance. | Read Full Review
    5/6/2022 12:00:00 AM | Google
  • ★★★★★ Erik Shaddeau
    Erik Faulkner was great! Fast service and most importantly he did not waste my time with all the ancillary services that dealerships like to pile on at the end of the deal. | Read Full Review
    5/4/2022 12:00:00 AM | Google
  • ★★★★★ Jane Schreier
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    5/4/2022 12:00:00 AM | Google
  • ★★★★★ Kimberly Tylenda
    Deon did an Amazing job for us the other day!!!! He went way above and beyond. There was a problem not due to Al Serra. Deon worked hard all day to resolve the issue so my Jeep could be repaired and I was able to pick it up that day. I don't know anyone that would have worked that hard for us. Thank you Deon for caring. Sincerely, | Read Full Review
    5/4/2022 12:00:00 AM | Google
  • ★★★★★ Scott DePree
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    5/4/2022 12:00:00 AM | Google
  • ★★★★★ Jesse Dunsmore
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    5/4/2022 12:00:00 AM | Google
  • ★★★★★ Dawn Sabourin
    Fast response time to website inquiries. Customer service was also on point. | Read Full Review
    5/3/2022 12:00:00 AM | Google
  • ★★★★★ Ryan Hobbs
    Awesome crew... Have bought 4 vehicles from here so far... Austin rocks ! | Read Full Review
    5/2/2022 12:00:00 AM | Google
  • ★★★★★ Dvd Clytn
    Jennifer Odglen is a fantastic sales person hands down I'll be back to purchase every time I need a vehicle Thank you so much Jennifer | Read Full Review
    5/2/2022 12:00:00 AM | Google
  • ★★★★★ Matthew Wardynski
    Trey was very attentive and provided great service. Everything was handled appropriately and this was one of the easiest, most enjoyable car purchasing experiences we have had. Trey did a great job and we’ll be more than happy to work with him in the future. | Read Full Review
    5/1/2022 12:00:00 AM | Google
  • ★★★★★ Anthony Arline
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    4/30/2022 12:00:00 AM | Google
  • ★★★★★ Lorna Fraley
    Salesman very helpful | Read Full Review
    4/30/2022 12:00:00 AM | Google
  • ★★★★★ Dan Robertson
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    4/30/2022 12:00:00 AM | Google
  • ★★★★★ Solan Stratton
    Dropped it off no problem for a 4 tire replacement and alignment. Came on below cost. Paid online and pick up was easy. Would definitely recommend them. | Read Full Review
    4/30/2022 12:00:00 AM | Google
  • ★★★★★ NICHOLAS HITTLE
    Greg was great! | Read Full Review
    4/30/2022 12:00:00 AM | Google
  • ★★★★★ Jane French
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    4/29/2022 12:00:00 AM | Google
  • ★★★★★ Steve Mellen
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    4/29/2022 12:00:00 AM | Google
  • ★★★★ Mike Irwin
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    4/29/2022 12:00:00 AM | Google
  • ★★★★★ Don Ernst
    I had a 1:40 appointment, arrived at 1:28. At 2:10 my oil change was completed. Twice I asked how much longer because I needed to pick up my daughter from school or make arrangements. | Read Full Review
    4/29/2022 12:00:00 AM | Google
  • ★★★★★ Cliff Huhta
    No pressure sales! They make buying a vehicle fast and easy. Highly recommend!! | Read Full Review
    4/27/2022 12:00:00 AM | Google
  • ★★★★★ KC Martin
    Greg is always a pleasure to work with. | Read Full Review
    4/27/2022 12:00:00 AM | Google
  • ★★★★★ Brian Walker
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    4/26/2022 12:00:00 AM | Google
  • ★★★★★ mattHew spiess
    Excellent experience all the way around, top dealership, friendly service and employees. Nick Hittle is the best Sales Rep, very skilled and great team member. | Read Full Review
    4/26/2022 12:00:00 AM | Google
  • ★★★★★ Deanna Watt
    Our vehicle broke down on a Friday evening of vacation. We are not local, in fact travelling from Canada. Deon was able to get us in for service while keeping us fully updated on what was happening with our vehicle. They had us back in the road Monday and we were able to resume our trip south. Deon was amazing to deal with which is w | Read Full Review
    4/26/2022 12:00:00 AM | Google
  • ★★★★★ Tracey Belanger
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    4/26/2022 12:00:00 AM | Google
  • ★★★★★ richard johnson
    | Read Full Review
    4/26/2022 12:00:00 AM | Google
  • ★★★★★ Mike Gidelski
    Great experience with Andrew Z. Awesome trade in value. Honored E.P. Pricing with no other add ons! | Read Full Review
    4/26/2022 12:00:00 AM | Google
  • ★★★★★ Steve Ford
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    4/26/2022 12:00:00 AM | Google
  • ★★★★★ DaVonta Grant
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    4/25/2022 12:00:00 AM | Google
  • ★★★★★ Mike Mooney
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    4/25/2022 12:00:00 AM | Google
  • ★★★★★ Scott Saunders
    Excellent customer service and fast service. | Read Full Review
    4/23/2022 12:00:00 AM | Google
  • ★★★★★ James Iwankovitsch
    Worked with Trey Edwards. Great experience. Highly recommend Al Serra and Trey Edwards. Bought a 2022 3L diesel ram 1500. Great communication, answered all questions. Very professional and friendly. Thank you Trey! | Read Full Review
    4/22/2022 12:00:00 AM | Google
  • ★★★★★ Pook G
    Today was my first experience here. I had a service recall for my Jeep. Everything went smoothly from making the appointment to the quick service. Everyone was professional. | Read Full Review
    4/22/2022 12:00:00 AM | Google
  • ★★★★★ Lisa Willing
    Great customer service! I was kept up-to-date on parts being ordered and installed and was very happy with the repairs. They took great care of us. | Read Full Review
    4/22/2022 12:00:00 AM | Google
  • ★★★★★ Opie Nelson
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    4/22/2022 12:00:00 AM | Google
  • ★★★★★ James Iwankovitsch
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    4/20/2022 12:00:00 AM | Google
  • ★★★★★ Steve Fisher
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    4/20/2022 12:00:00 AM | Google
  • ★★★★★ Grant Hoerig
    Nick Hittle, has done a great job at helping and answering our questions. He was able to get us in the Jeep that we wanted. | Read Full Review
    4/20/2022 12:00:00 AM | Google
  • ★★★★★ Brian McPherson
    Made an appointment, my vehicle wasn't even seen. They said they would look at it the next day. Why would I sit without my vehicle for it to sit in the parking lot all day.....just schedule me when you can provide service, please do not take appointments if you are not able to look at them......schedule them when they can be take | Read Full Review
    4/20/2022 12:00:00 AM | Google
  • ★★★★ Dan Wick
    Called today 4.20.22 to request service on a 20201 Jeep Wrangler for an overheating problem covered by warranty. I was assured that they cannot even look at the vehicle until May 2022 and that they have no "loaner" cars available. I am bewildered by this issue with Jeep (FCA) right now. How is it that they do not have the staffing | Read Full Review
    4/20/2022 12:00:00 AM | Google
  • ★★★★★ Tamiko Mason
    Al Serra has serviced our Chrysler 300c for about 4 years. Mr. Fred Wallace was a very polite Service Advisor, that I would be pleased to have on my next trip. Blessings to him and the Team. | Read Full Review
    4/19/2022 12:00:00 AM | Google
  • ★★★★★ Christian Sterling
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    4/19/2022 12:00:00 AM | Google
  • ★★★★★ Karen Neighbors
    Hi had Tom Muldoon. I had a great experience and he was great with communication and understanding everything. I come in and I was there all day trying for cars until we found the one. He was very patient and nice with me. I would definitely recommend going and see him! Thank you Tom! | Read Full Review
    4/18/2022 12:00:00 AM | Google
  • ★★★★★ William Hensley
    Drew my salesman was awesome ? I know im a tuff sale. Bought many new vehicles thorough my life. I have to say Drew is the best no pressure straight shooter. | Read Full Review
    4/18/2022 12:00:00 AM | Google
  • ★★★★★ Richard Schatz
    | Read Full Review
    4/18/2022 12:00:00 AM | Google
  • ★★★★★ Natasha Cook
    Jeff Saber has always been a pleasure to work with and treated our family like family. I highly recommend the Al Serra family and take my advice and see Jeff! | Read Full Review
    4/17/2022 12:00:00 AM | Google
  • ★★★★★ Maestro Melo07
    | Read Full Review
    4/17/2022 12:00:00 AM | Google
  • ★★★★★ Karen Flesher
    Made an appointment for oil change. They were great! Tires rotated and oil changed in 30 minutes. Great service. | Read Full Review
    4/17/2022 12:00:00 AM | Google
  • ★★★★★ william mellish
    | Read Full Review
    4/15/2022 12:00:00 AM | Google
  • ★★★★★ JEFF Y
    Trey did nice job | Read Full Review
    4/15/2022 12:00:00 AM | Google
  • ★★★★★ Tiffaney Shields
    | Read Full Review
    4/15/2022 12:00:00 AM | Google
  • ★★★★★ Erika Heaton
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    4/15/2022 12:00:00 AM | Google
  • ★★★★★ Mike Hlavach
    | Read Full Review
    4/15/2022 12:00:00 AM | Google
  • ★★★★★ Aaron Stepp
    Amazing service department. Fred was great to work with along with Tianna. All other dealers in area had 1-2 month long waits just to look at it. | Read Full Review
    4/15/2022 12:00:00 AM | Google
  • ★★★★ Eric Couden
    | Read Full Review
    4/15/2022 12:00:00 AM | Google
  • ★★★★★ JoAnn Schatz
    Not sure sat in car while hubby delt with them | Read Full Review
    4/15/2022 12:00:00 AM | Google
  • ★★★★★ Jennifer Mcdaniel
    | Read Full Review
    4/13/2022 12:00:00 AM | Google
  • ★★★★★ Brian Curtis
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    4/13/2022 12:00:00 AM | Google
  • ★★★★★ Adele Dendulk
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    4/13/2022 12:00:00 AM | Google
  • ★★★★★ michael pifer
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    4/13/2022 12:00:00 AM | Google
  • ★★★★ Stace Dub Hendrix
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    4/13/2022 12:00:00 AM | Google
  • ★★★★ Michael Livingston
    Took 90 minutes for an oil change I’ll never wait that long again. | Read Full Review
    4/13/2022 12:00:00 AM | Google
  • ★★★★★ Bridget Foster
    | Read Full Review
    4/12/2022 12:00:00 AM | Google
  • ★★★★★ MICHAEL HORN
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    4/12/2022 12:00:00 AM | Google
  • ★★★★★ Dorie Canter
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    4/12/2022 12:00:00 AM | Google
  • ★★★★ Mark Duval
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    4/12/2022 12:00:00 AM | Google
  • ★★★★★ Shaquaytia Wright
    I think the cost of parts are extremely high compared to other prices elsewhere. | Read Full Review
    4/12/2022 12:00:00 AM | Google
  • ★★★★★ Rudy Starr
    Always a great experience at the shop. Professional staff and a smile with the service. | Read Full Review
    4/10/2022 12:00:00 AM | Google
  • ★★★★ Jerry Uhrig
    I was very pleased with the level of service and professionalism that I received at Al Serra. My service tech, Howard Taylor was very knowledgeable and efficient in getting my vehicle serviced. I would highly recommend him for all your service needs! | Read Full Review
    4/10/2022 12:00:00 AM | Google
  • ★★★★★ Alice Potter
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    4/9/2022 12:00:00 AM | Google
  • ★★★★★ Eric August
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    4/8/2022 12:00:00 AM | Google
  • ★★★★★ T A
    Was a little longer than usual a couple of times. But the price is fair. And the service is very good | Read Full Review
    4/8/2022 12:00:00 AM | Google
  • ★★★★★ Delilah Fields
    | Read Full Review
    4/8/2022 12:00:00 AM | Google
  • ★★★★★ Kevin Galloway
    Connor made all the difference with his A+ customer service! | Read Full Review
    4/8/2022 12:00:00 AM | Google
  • ★★★★★ David Goltry
    Chris was awesome and nice. Worked with us and gave us and amazing experience | Read Full Review
    4/7/2022 12:00:00 AM | Google
  • ★★★★ Mr Murder
    Had an appointment for Thursday at 9:30. Ended up picking my truck up at 2:00pm the following day because it hadn’t even been inspected yet. Pointless to make an appointment if you won’t look even look at it for multiple days. They’ll sell you a $50k truck and a $6700 warranty and then they’ll waste your time followed by charging you | Read Full Review
    4/7/2022 12:00:00 AM | Google
  • ★★★★★ Weston Brown
    Excellent place! Kind and courteous staff, coupled with knowledgeable mechanics = perfectly running Jeep ?? | Read Full Review
    4/6/2022 12:00:00 AM | Google
  • ★★★★★ steven johnson
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    4/5/2022 12:00:00 AM | Google
  • ★★★★★ Von Dell
    I've never had an issue with Al Serra. Me and my family have purchased a quite few automobiles from them and the service is excellent from the buying experience to the maintenance. Highly recommend. | Read Full Review
    4/4/2022 12:00:00 AM | Google
  • ★★★★★ Richard Burns
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    4/4/2022 12:00:00 AM | Google
  • ★★★★★ Jeff S
    Darrel is outstanding. He has made each experience informative and stress-free. | Read Full Review
    4/4/2022 12:00:00 AM | Google
  • ★★★★★ jeff rains
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    4/4/2022 12:00:00 AM | Google
  • ★★★★ Jerry Bergeron
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    4/4/2022 12:00:00 AM | Google
  • ★★★★★ Michelle Pack
    Do everything needed to make the deal work for all involved. | Read Full Review
    4/3/2022 12:00:00 AM | Google
  • ★★★★★ Taylor McLaurin
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    4/2/2022 12:00:00 AM | Google
  • ★★★★★ Courtney Ann
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    4/2/2022 12:00:00 AM | Google
  • ★★★★★ Laura Y
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    4/2/2022 12:00:00 AM | Google
  • ★★★★★ Mike Bigsby
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    4/2/2022 12:00:00 AM | Google
  • ★★★★ Mia W
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    3/31/2022 12:00:00 AM | Google
  • ★★★★ Trina Gorton
    WORSE SERVICE EVER!!!!! I had a 8 am appointment Tuesday morning to drop Jeep off for a noise check. Tuesday evening get a text they haven’t looked at it yet. Wednesday same text. Never had this happen to me before. Thursday morning same text still haven’t looked at it. Thursday 4:30 I checked and still they haven’t looked at it. I | Read Full Review
    3/31/2022 12:00:00 AM | Google
  • ★★★★★ Samantha Bowman
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    3/30/2022 12:00:00 AM | Google
  • ★★★★★ Samara Shaw
    Howard was very helpful and personable! | Read Full Review
    3/29/2022 12:00:00 AM | Google
  • ★★★★★ Dan Klinck
    | Read Full Review
    3/29/2022 12:00:00 AM | Google
  • ★★★★ Leo Milbrot
    It was very positive. Lindsey Palmer was very professional and kept me posted on what was going on. I brought it in on a Wednesday and she told me up front that it could be Friday or even Monday before someone could look at it. That was disappointing but I understood. | Read Full Review
    3/29/2022 12:00:00 AM | Google
  • ★★★★★ Rachael Blakemore
    Dion Miller is a great service advisor. When it comes to dedication, hard work, and honesty he’s the one. I will always chose to work with him when it comes to any services on my vehicle. | Read Full Review
    3/27/2022 12:00:00 AM | Google
  • ★★★★★ Jessica Colburn
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    3/26/2022 12:00:00 AM | Google
  • ★★★★★ Joshua White
    Bought my Ram here, have had every service performed on it at Al Serra. 2016 Ram with now 205,000 miles. Always great service. | Read Full Review
    3/26/2022 12:00:00 AM | Google
  • ★★★★★ Michelle Sunman
    Erik Faulkner is amazing to work with! He strives to find the right vehicle for me and makes the buying process a breeze! He goes above and beyond! I recommend Erik to everyone! | Read Full Review
    3/25/2022 12:00:00 AM | Google
  • ★★★★★ Samantha Bullard
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    3/25/2022 12:00:00 AM | Google
  • ★★★★★ garrett starr
    What a wonderful experience! Kevin made it super easy, it wasn’t like any other sales experience I have ever had. It was like sitting down with a friend to discuss my options. No pressure just answers and Patience. I highly recommend Al Serra for all future vehicle purchases | Read Full Review
    3/25/2022 12:00:00 AM | Google
  • ★★★★★ Rachael Bolinger
    Cruz was amazing here and helped us out so much! | Read Full Review
    3/25/2022 12:00:00 AM | Google
  • ★★★★★ John Wright
    I received my vehicle back in disrepair the same way I took it there. If I would have known they could not diagnose the problem, I could have save myself $200.00. I'll not fall for that again. Cost me $370.00 for nothing. Disappointed. | Read Full Review
    3/25/2022 12:00:00 AM | Google
  • ★★★★ STW_ Bone
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    3/25/2022 12:00:00 AM | Google
  • ★★★★★ Azmi Kandalaft
    Fantastic Service! I was at a different dealership to get my car fixed before coming to Al Serra and that previous dealership treated me poorly. Working with Connor was a refreshing experience in working with an advisor, and company, that cares about the customer and is able to provide expert guidance to the average driver to be able | Read Full Review
    3/23/2022 12:00:00 AM | Google
  • ★★★★★ Robin Tucker
    Jason did a great job handling everything quick with a smile. Very professional and patient with definitely recommend to friends and family, thank you! | Read Full Review
    3/23/2022 12:00:00 AM | Google
  • ★★★★★ Kaitlyn Paladino
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    3/23/2022 12:00:00 AM | Google
  • ★★★★★ Jessica Peyerk
    Adam helped us get into a Ram Truck and we are really excited! Adam was very helpful and he worked with us every step of the way! He kept his word and waited for us to come in and make a deal! | Read Full Review
    3/23/2022 12:00:00 AM | Google
  • ★★★★★ brad barnett
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    3/23/2022 12:00:00 AM | Google
  • ★★★★★ Corwin Armstead
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    3/23/2022 12:00:00 AM | Google
  • ★★★★★ Mamí Leesy
    Great customer service! | Read Full Review
    3/23/2022 12:00:00 AM | Google
  • ★★★★★ Wayne Sluiter
    Made a service appointment 2 weeks ago with a rental car reservation, arrived at my scheduled time and a rental car was not available. Next earliest appointment is 12 days later. | Read Full Review
    3/23/2022 12:00:00 AM | Google
  • ★★★★ Lori Austin
    My Dodge vehicle needed an oil change. I also wanted a diagnostic done on the electrical system. I used their online portal to schedule these. The soonest was 7:00am Tuesday of the following week. I arranged to drop off the vehicle the night before the appointment, because their hours are 7am - 5pm. (I work 8:30am - 5:30pm). Tu | Read Full Review
    3/23/2022 12:00:00 AM | Google
  • ★★★★★ Sharon Mccrady
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    3/22/2022 12:00:00 AM | Google
  • ★★★★★ Armani GI
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    3/21/2022 12:00:00 AM | Google
  • ★★★★★ ptomczak21
    We have worked with Steve Carnes for years. He always does a great job finding us the vehicle we are looking for at the best price | Read Full Review
    3/21/2022 12:00:00 AM | Google
  • ★★★★★ Donna king
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    3/21/2022 12:00:00 AM | Google
  • ★★★★★ Jackie McNiel
    Austin J. is the sales associate to work with!! This is the 3rd vehicle that my husband and I have purchased from Austin, and it’s always a pleasure. Austin is great to work with, very nice and does not make make you feel pressured into buying a car. We will purchase future vehicles with Austin. | Read Full Review
    3/20/2022 12:00:00 AM | Google
  • ★★★★★ Tiffaney Tacey
    | Read Full Review
    3/18/2022 12:00:00 AM | Google
  • ★★★★★ Stephenie
    Howard Taylor in the Dodge service department got us in and out quickly. He answered all my questions thoroughly. Great experience. Thank you | Read Full Review
    3/18/2022 12:00:00 AM | Google
  • ★★★★★ Joseph Johnson
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    3/18/2022 12:00:00 AM | Google
  • ★★★★★ Jeff Tiner Jr
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    3/18/2022 12:00:00 AM | Google
  • ★★★★ M Moten
    | Read Full Review
    3/18/2022 12:00:00 AM | Google
  • ★★★★★ me 2
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    3/17/2022 12:00:00 AM | Google
  • ★★★★★ Herb r
    They went out of their way to find the right car for us The right milage and a price I could afford They pleased my wife she has been in a good mood since she drove it home | Read Full Review
    3/17/2022 12:00:00 AM | Google
  • ★★★★★ mtdawgy
    Great job…glad the coffee machine is back. | Read Full Review
    3/17/2022 12:00:00 AM | Google
  • ★★★★★ Doc Holiday
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    3/17/2022 12:00:00 AM | Google
  • ★★★★★ Marchristin Moore
    Took care of my Mini Van very professional. I always go here for my oil changes!!! | Read Full Review
    3/17/2022 12:00:00 AM | Google
  • ★★★★★ Kevin Yzquierdo
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    3/16/2022 12:00:00 AM | Google
  • ★★★★★ Jeff Zdenek
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    3/16/2022 12:00:00 AM | Google
  • ★★★★★ Chad H
    Fast and professional. Went for an oil change and they Even washed my truck for free . | Read Full Review
    3/16/2022 12:00:00 AM | Google
  • ★★★★★ Steve Foster
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    3/16/2022 12:00:00 AM | Google
  • ★★★★★ Robert Carranza
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    3/16/2022 12:00:00 AM | Google
  • ★★★★ jtrier4445
    Leaving 4/5 stars just because I had to go back to duplicate the issue I was having after explaining it in detail and even knew the common remedy for the Issue. But communication was good and repairs were done fast once diagnosed. They were also swamped like everywhere right now so I get that and appreciate them getting it done. | Read Full Review
    3/16/2022 12:00:00 AM | Google
  • ★★★★ Mitch Moore
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    3/16/2022 12:00:00 AM | Google
  • ★★★★ JDesgrange
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    3/16/2022 12:00:00 AM | Google
  • ★★★★ promise pierce
    Just went for a oil change and it it took all afternoon,and that's with an appointment | Read Full Review
    3/16/2022 12:00:00 AM | Google
  • ★★★★★ Shelli Begley
    | Read Full Review
    3/15/2022 12:00:00 AM | Google
  • ★★★★★ Charlotte Draheim
    We finally picked out a car late Friday. They had it moved to the front of the line for cleanup and inspection and I was able to pick up the car by 1:00 the next day. We thought it was going to be Monday. Definitely took care of use! Almost forgot big thank you to Randy Collick!!! | Read Full Review
    3/13/2022 12:00:00 AM | Google
  • ★★★★★ Sierra Dunn
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    3/12/2022 12:00:00 AM | Google
  • ★★★★★ Sherry Manssur
    Love our salesman John Williams! Very knowledgeable young man. Only guy our family goes to! Thank you, John! | Read Full Review
    3/11/2022 12:00:00 AM | Google
  • ★★★★★ Don Morisette
    Quick oil change!! Clean facility!! Friendly employees!! | Read Full Review
    3/8/2022 12:00:00 AM | Google
  • ★★★★★ GoBlue ?
    Great place! helpful and fixed all my issues! Thanks | Read Full Review
    3/8/2022 12:00:00 AM | Google
  • ★★★★★ Rob OnTheInternet
    I went to see Steve specifically based off his reviews here on the site. I had been let out of a lease early from another dealership in Davison due to their inability to properly repair an issue with the car. Without much to work with for a down payment and trying to get into another vehicle as quickly as possible Steve was not only | Read Full Review
    3/6/2022 12:00:00 AM | Google
  • ★★★★★ walt rodabaugh
    very quick service. Deon Miller was great to work with and is very knowledgeable on Jeep issues. | Read Full Review
    3/5/2022 12:00:00 AM | Google
  • ★★★★★ karen ford
    | Read Full Review
    3/5/2022 12:00:00 AM | Google
  • ★★★★★ Cheri Morrill
    Nick Hittle is a fantastic sales person...he was able to meet our budget needs, put us in a beautiful Jeep, and went above and beyond to give us a convenient pick up date. We are so pleased with his service, and glad we drove the extra miles from Waterford to do business at Al Serra! | Read Full Review
    3/5/2022 12:00:00 AM | Google
  • ★★★★★ Kyle Preston
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    3/4/2022 12:00:00 AM | Google
  • ★★★★★ Caron Darkins
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    3/4/2022 12:00:00 AM | Google
  • ★★★★★ Sarah Tye
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    3/4/2022 12:00:00 AM | Google
  • ★★★★★ Austin Thompson
    Whether it's sales, service or parts they will always treat you right and make sure you walk away satisfied. | Read Full Review
    3/2/2022 12:00:00 AM | Google
  • ★★★★★ Tamara VanCamp
    Always professional and polite. This is my second oil change with them on my new Jeep and they’re very respectful and courteous. I will always go to them from now on for any maintenance work or repair. Special mention to Deon, he was outstanding! | Read Full Review
    3/2/2022 12:00:00 AM | Google
  • ★★★★★ Bre'Asia Hamlin
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    3/2/2022 12:00:00 AM | Google
  • ★★★★★ Jeremy Nealis
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    3/2/2022 12:00:00 AM | Google
  • ★★★★★ Mark Forster
    Trey was great. He is knowledgeable, helpful, efficient and pleasant to talk to. | Read Full Review
    3/1/2022 12:00:00 AM | Google
  • ★★★★★ Carol Clapp
    Erin has been wonderful, great communication, engaging and she brightened my day. | Read Full Review
    3/1/2022 12:00:00 AM | Google
  • ★★★★★ Ashor Peera
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    3/1/2022 12:00:00 AM | Google
  • ★★★★★ mark mickey
    I have taken our family vehicles to a few different repair shops over the years but I may have just found a home with AL Serra. Howard Taylor was very patient with me throughout all of my time restraints and busy work schedule. He made the repair process less stressful by keeping in contact with me every step of the way and we apprec | Read Full Review
    3/1/2022 12:00:00 AM | Google
  • ★★★★★ ValHallaAscent
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    3/1/2022 12:00:00 AM | Google
  • ★★★★★ Louanne Allison
    They helped me with my tire pressure problem that Belle Tire couldn't fix in the service writeup area! Very impressive!! | Read Full Review
    3/1/2022 12:00:00 AM | Google
  • ★★★★★ Jess Bussell
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    2/28/2022 12:00:00 AM | Google
  • ★★★★★ Robert Doman
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    2/28/2022 12:00:00 AM | Google
  • ★★★★★ Deanne Harmon
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    2/28/2022 12:00:00 AM | Google
  • ★★★★ Eugene Dabbs (Geeno)
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    2/28/2022 12:00:00 AM | Google
  • ★★★★★ james wells
    Deon was professional and courteous. | Read Full Review
    2/26/2022 12:00:00 AM | Google
  • ★★★★★ Rachal Fligor
    Best experience I have had buying a new car! Erik wasn’t pushy and made us feel very comfortable. We will definitely be going back to him. | Read Full Review
    2/26/2022 12:00:00 AM | Google
  • ★★★★ Jonathan Bradley
    This is my go-to dealership for just about everything auto related! All staff members are friendly, professional, and attentive to my needs and concerns. The only reason I didn't give 5 stars is due to a few occasions with the service department where they had difficulty diagnosing problems and/or had to make multiple attempts to do | Read Full Review
    2/26/2022 12:00:00 AM | Google
  • ★★★★★ Mark Pattee
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    2/24/2022 12:00:00 AM | Google
  • ★★★★★ Kent Riley
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    2/24/2022 12:00:00 AM | Google
  • ★★★★★ Steve Lemont
    Service was awesome. Work was done great. | Read Full Review
    2/24/2022 12:00:00 AM | Google
  • ★★★★★ Ed Lessner
    Howard Taylor is the best. He took care of me like he always does. Checked in at 7:00 AM and got a call at 9:30 AM that my truck was ready to be picked up. The shuttle brought me home and picked me up and took me back. Al Serra Chrysler Dodge is the best. Thank you | Read Full Review
    2/24/2022 12:00:00 AM | Google
  • ★★★★★ Robin Steavens
    Worked with Jennifer and Brooke, both very nice and helpful. They had the vehicle I was looking at ready to test drive and explained everything. | Read Full Review
    2/24/2022 12:00:00 AM | Google
  • ★★★★★ Estaban Lopez III
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    2/24/2022 12:00:00 AM | Google
  • ★★★★ Tracie Ranbarger
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    2/24/2022 12:00:00 AM | Google
  • ★★★★★ Kory Dowd
    Great customer service and were able to get my vehicle fixed extremely fast | Read Full Review
    2/22/2022 12:00:00 AM | Google
  • ★★★★★ Milton Grays
    VERY GOOD. HOWARD KEPT BE INFORMED ON STATUS OF MY VEHICLE REPAIR UNTIL TIME OF COMPLETION. EXCELLENT SERICE. | Read Full Review
    2/22/2022 12:00:00 AM | Google
  • ★★★★★ Eyad Kandalaft
    | Read Full Review
    2/22/2022 12:00:00 AM | Google
  • ★★★★★ Mark Urbonas
    | Read Full Review
    2/22/2022 12:00:00 AM | Google
  • ★★★★★ Rose Willis
    | Read Full Review
    2/22/2022 12:00:00 AM | Google
  • ★★★★★ K Ward
    | Read Full Review
    2/22/2022 12:00:00 AM | Google
  • ★★★★★ Heather Monroe
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    2/22/2022 12:00:00 AM | Google
  • ★★★★★ Patti Montague
    Very quick and easy to drop my Jeep in the service write up area. I appreciate how professional the service advisor, Greg Sunman, takes care of the customer. Thank you! | Read Full Review
    2/22/2022 12:00:00 AM | Google
  • ★★★★★ Pete Gleason
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    2/22/2022 12:00:00 AM | Google
  • ★★★★★ Mark Smaha
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    2/22/2022 12:00:00 AM | Google
  • ★★★★ Keta G
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    2/22/2022 12:00:00 AM | Google
  • ★★★★★ Stephanie Hill
    David Long was amazing! I have bought most of my vehicles from Al serra and David has been the most helpful and informative and friendly out of them all. He was very friendly, and had answers to all my questions. He helped in making me feel comfortable in my decision on picking out a car that was safe and reliable for the family. | Read Full Review
    2/21/2022 12:00:00 AM | Google
  • ★★★★★ Steve Holda
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    2/21/2022 12:00:00 AM | Google
  • ★★★★★ Jen Knight
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    2/19/2022 12:00:00 AM | Google
  • ★★★★★ Frank Church
    | Read Full Review
    2/18/2022 12:00:00 AM | Google
  • ★★★★★ Mike Zaluski
    Nick and Serra Ram were recommended to us by a friend. The dealership and Nick were both top notch. Quick and easy sales process. Honest and clear pricing. My new Chrysler Dodge Ram Jeep store for sure. | Read Full Review
    2/18/2022 12:00:00 AM | Google
  • ★★★★★ Nicole Devine
    | Read Full Review
    2/18/2022 12:00:00 AM | Google
  • ★★★★★ Ann Hawthorne
    Austin was great! He handled everything without me having to come in, except to pick up my new car! I would recommend him to everyone! | Read Full Review
    2/18/2022 12:00:00 AM | Google
  • ★★★★★ Shannon Fisher
    Whitney was very thorough and prompt in her communication. She also gave it a friendly vibe, not just business. The requested service on my vehicle was completed immediately. | Read Full Review
    2/18/2022 12:00:00 AM | Google
  • ★★★★★ Kara Jonas
    I needed a part replaced on my car recently. Although it was a lot longer than expected, I was kept up to date with texts which was helpful. I was given a ride to get a rental and it was a very easy experience. | Read Full Review
    2/18/2022 12:00:00 AM | Google
  • ★★★★★ Michael Conniff
    Nick was very professional and helpful in finding me my next Ram. His communication was timely, and he always delivered on what he promised. Will recommend to all my friends and family. | Read Full Review
    2/18/2022 12:00:00 AM | Google
  • ★★★★★ Perry Williams
    | Read Full Review
    2/18/2022 12:00:00 AM | Google
  • ★★★★ Kyle Kindt
    Horrible experience, they charged me $165.90 to diagnose my car unknowingly then when I refused to have their service, they took my money, refused to give me a receipt and wouldn’t give me any paperwork or anything with any kind of diagnosis. Long story took my car, held it until I paid them money and made sure not to leave a paper t | Read Full Review
    2/18/2022 12:00:00 AM | Google
  • ★★★★★ Fred Schaal
    Great Transaction. Adam went out of his way to make sure I was satisfied with his efforts and my new Challenger! | Read Full Review
    2/16/2022 12:00:00 AM | Google
  • ★★★★★ Denise Frost
    Great service! I always buy my cars from Serra. | Read Full Review
    2/16/2022 12:00:00 AM | Google
  • ★★★★★ Tom Brocklehurst
    Great reliable fast service. Was in and out within an hour for a oil change and tire rotation. | Read Full Review
    2/16/2022 12:00:00 AM | Google
  • ★★★★★ Marty Ranville
    Everyone was awesome,and special thanks to the young woman service writer, she saved me money and was very proffessional,professional, feel bad I don't remember her name but make sure she gets her kudos,thank you all | Read Full Review
    2/16/2022 12:00:00 AM | Google
  • ★★★★★ Toni Kozik
    Very prompt on getting me information on buying a new car for myself! The salesman Randy was very thorough and polite and very helpful! | Read Full Review
    2/16/2022 12:00:00 AM | Google
  • ★★★★★ Mike Jaggi
    | Read Full Review
    2/16/2022 12:00:00 AM | Google
  • ★★★★★ Carol Stroh
    Employees very friendly .work done is superb. My only fault this time was the wait time. My appointment was delayed an hour because of a backup in services.Whitney (service advisor) was very apologetic and kept me informed of wait time. | Read Full Review
    2/16/2022 12:00:00 AM | Google
  • ★★★★★ Jessica Pipkin
    | Read Full Review
    2/16/2022 12:00:00 AM | Google
  • ★★★★ Rhonda Tipton
    Unhappy that I couldn’t get an oil change without an appointment yesterday, but Dion Miller was great today! | Read Full Review
    2/16/2022 12:00:00 AM | Google
  • ★★★★★ Dan Chinn
    I have been dealing with Al Serra Dodge and Jeep in Grand Blanc for several years now, If your looking for someone to understand and help you get the vehicle you want, I would suggest Adam Garceau. He will not waste your time and is the best. Thanks again Adam, for our new truck and Jeep. | Read Full Review
    2/14/2022 12:00:00 AM | Google
  • ★★★★★ sandra stclair
    Hi my name is Sandra StClair I have been a customer at AL Serra Chrysler for 5 years and it's always a pleasure to have Howard Taylor wait on me he's very polite kind and knowledgeable about his work. | Read Full Review
    2/14/2022 12:00:00 AM | Google
  • ★★★★ Jessica Thompson
    Discriminated against me due to my gender. Extremely rude while communicating in regards to my vehicle. Refused to give me a copy of the paperwork when I asked for it. Also, had my vehicle for almost 2 weeks before looking at my vehicle. | Read Full Review
    2/14/2022 12:00:00 AM | Google
  • ★★★★★ Slothz
    Always fast and perfetional | Read Full Review
    2/13/2022 12:00:00 AM | Google
  • ★★★★★ Angelique Alecci
    Matt Smith is phenomenal! He got me pre approved for a vehicle with the price I was looking for within a couple hours. He explained everything in detail, had the vehicle detailed and by the next morning I was able to sign the final paperwork, which he had ready for me, and I was able to drive off with a brand new jeep! Thank you so m | Read Full Review
    2/12/2022 12:00:00 AM | Google
  • ★★★★★ Donnie Skaggs
    | Read Full Review
    2/11/2022 12:00:00 AM | Google
  • ★★★★★ Info -
    | Read Full Review
    2/11/2022 12:00:00 AM | Google
  • ★★★★★ Mike Zaluski
    | Read Full Review
    2/11/2022 12:00:00 AM | Google
  • ★★★★★ Dan Noe
    | Read Full Review
    2/10/2022 12:00:00 AM | Google
  • ★★★★★ Frank Foster
    As always Frank Foster was awesome!!!!! Can’t wait to buy another vehicle from him and the Auto plaza. Number one in my book | Read Full Review
    2/10/2022 12:00:00 AM | Google
  • ★★★★★ shyenn Bramwell
    | Read Full Review
    2/10/2022 12:00:00 AM | Google
  • ★★★★★ Connie Smith
    Took our Jeep in for warranty work. Deon in the Jeep service building always takes care of us everytime we come. He keeps us up to date with our service. Deon is always pleasant to work with. | Read Full Review
    2/10/2022 12:00:00 AM | Google
  • ★★★★★ Rae Morton
    Greg is very professional and curious. Took care of my service in a timely fashion. | Read Full Review
    2/10/2022 12:00:00 AM | Google
  • ★★★★★ Michael Baker
    | Read Full Review
    2/10/2022 12:00:00 AM | Google
  • ★★★★ A Parker
    Since I've bought my car have not been able to receive follow up care respectively | Read Full Review
    2/10/2022 12:00:00 AM | Google
  • ★★★★ Tony Morris
    I didn’t appreciate my truck real Dirty in the inside after service very unprofessional on a dealership ???? | Read Full Review
    2/10/2022 12:00:00 AM | Google
  • ★★★★★ Stephanie Smith
    | Read Full Review
    2/9/2022 12:00:00 AM | Google
  • ★★★★★ brendan garland
    Fast in and out, good service.. | Read Full Review
    2/9/2022 12:00:00 AM | Google
  • ★★★★★ Dana Hill
    | Read Full Review
    2/9/2022 12:00:00 AM | Google
  • ★★★★ darryl brownlee
    | Read Full Review
    2/9/2022 12:00:00 AM | Google
  • ★★★★★ denise borisenko
    I am very happy with the service I received. My vehicle was at the dealer for about a week but I was given a rental at no cost to me so it worked out fine. Super pleased with the results- all issued were addressed and repaired where necessary and they even washed my vehicle! | Read Full Review
    2/8/2022 12:00:00 AM | Google
  • ★★★★★ jeffrey west
    | Read Full Review
    2/8/2022 12:00:00 AM | Google
  • ★★★★★ Christina Anderson
    | Read Full Review
    2/8/2022 12:00:00 AM | Google
  • ★★★★★ Tired Zavjoz
    Austin is friendly and very knowledgeable. He made my auto purchase experience easy and stress free. | Read Full Review
    2/7/2022 12:00:00 AM | Google
  • ★★★★★ Paula Wright
    Deon and the team provided the support I needed to get my vehicle back running again. I was overly satisfied with my experience. He showed knowledge, professionalism and most importantly compassion for my situation. I would certainly recommend Deon for all of your vehicle service needs. ?? | Read Full Review
    2/7/2022 12:00:00 AM | Google
  • ★★★★★ Cheri Cromwell
    Whitney P. does a great job. Great communication from her and always pleasant to deal with. She brought me back to Al Serra after a long time. | Read Full Review
    2/7/2022 12:00:00 AM | Google
  • ★★★★★ Brandon Thomas
    | Read Full Review
    2/7/2022 12:00:00 AM | Google
  • ★★★★★ Timothy Andrews
    I like the fact that Greg, the Service Representatives who I had the pleasure of being assisted by, assist me in a courteous and resourceful manner. I was also Impressed with the scheduling of, and timely manner in which my vehicle was serviced-regarding it being convenient and therefore, worked well with my busy work schedule. GO | Read Full Review
    2/7/2022 12:00:00 AM | Google
  • ★★★★ Dawn Ramberg
    | Read Full Review
    2/7/2022 12:00:00 AM | Google
  • ★★★★★ Ayden
    | Read Full Review
    2/4/2022 12:00:00 AM | Google
  • ★★★★★ Angela Gatica
    | Read Full Review
    2/4/2022 12:00:00 AM | Google
  • ★★★★★ Eric Bumbalough
    Adam GarCeau did an outstanding job ! I had a 2020 Ram lease that FCA didn’t want to work with me to extend . I contacted Adam with an inquiry on a 2022 Ram Big Horn and he got started . He was able to get me a sizable cash amount out of my old lease to put into a new one . I had to reach out to him on a Sunday evening to let him kno | Read Full Review
    2/3/2022 12:00:00 AM | Google
  • ★★★★★ D Jackson
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    2/1/2022 12:00:00 AM | Google
  • ★★★★ Jack Fore
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    2/1/2022 12:00:00 AM | Google
  • ★★★★★ gina knuckles
    Great service & quick! | Read Full Review
    1/30/2022 12:00:00 AM | Google
  • ★★★★★ Steven Voorheis
    | Read Full Review
    1/28/2022 12:00:00 AM | Google
  • ★★★★★ Erica Peters
    Update - Just brought home my 2nd vehicle from Nick yesterday. Once again, Nick is thorough, patient, and helpful throughout the entire process. Thank you again! Great place! Nick had the vehicles I sent him pulled up and ready for me to drive when I arrived at the dealership. He was patient and explained in detail any questions I h | Read Full Review
    1/28/2022 12:00:00 AM | Google
  • ★★★★ Kathy Gould
    Very clean dealership, service techs are friendly and thorough when discussing the details of your service appointment. | Read Full Review
    1/28/2022 12:00:00 AM | Google
  • ★★★★ Jacob Satkowiak
    | Read Full Review
    1/28/2022 12:00:00 AM | Google
  • ★★★★★ Adrian Walker
    I've been a customer at Al Serra for the past seven years and Deon Miller has always taken exceptional care of me no matter the issue that I was dealing with. Typically you would expect an experience at the service department of a car dealership to be purely transactional. However, Deon approached his work within that space like a ve | Read Full Review
    1/27/2022 12:00:00 AM | Google
  • ★★★★★ Bryan Hodge
    | Read Full Review
    1/27/2022 12:00:00 AM | Google
  • ★★★★★ A Parker
    Great Salesmanship Make Sure you see Trey Edwards Dodge/Chrysler salesman if you’re looking to buy a Dodge or Chrysler | Read Full Review
    1/27/2022 12:00:00 AM | Google
  • ★★★★★ Carri Eisenbeis
    Had difficulty making an appt via the website. No problems by calling in. | Read Full Review
    1/27/2022 12:00:00 AM | Google
  • ★★★★★ Carol Brooks
    | Read Full Review
    1/25/2022 12:00:00 AM | Google
  • ★★★★ Harold Wachowicz (Halkeye3193)
    It's was a great disappointment, lost 70 dollars in tow fee. Never go back | Read Full Review
    1/25/2022 12:00:00 AM | Google
  • ★★★★★ Meaghan George
    | Read Full Review
    1/24/2022 12:00:00 AM | Google
  • ★★★★ Freelon Threlkeld
    Service was very good. They handle my problems like a champ ?? job well done. | Read Full Review
    1/24/2022 12:00:00 AM | Google
  • ★★★★★ Jocelyn Abbott
    | Read Full Review
    1/22/2022 12:00:00 AM | Google
  • ★★★★★ Ray Reyes
    | Read Full Review
    1/21/2022 12:00:00 AM | Google
  • ★★★★★ Justin Brandon
    David Garr was absolutely phenomenal when working with me on my new vehicle purchase. He was passionate about my concerns and needs about the vehicle I purchased. Also, David still helped me after the purchase with questions I had about technology apps in my vehicle. I highly recommend Al Serra in Grand Blanc for sales and service. H | Read Full Review
    1/21/2022 12:00:00 AM | Google
  • ★★★★ Luis Vega
    | Read Full Review
    1/21/2022 12:00:00 AM | Google
  • ★★★★★ Vanessa Kangas
    Adam is great to work with and makes the process so easy! He’s always willing to answer any questions and is great at staying in touch during the process so you never feel like you’re being neglected or forgotten about! | Read Full Review
    1/20/2022 12:00:00 AM | Google
  • ★★★★★ A Parker
    Great Salesmanship | Read Full Review
    1/20/2022 12:00:00 AM | Google
  • ★★★★★ Barbara Maynard
    Nick was awesome and answered questions promptly. He helped up find our perfect vehicle! | Read Full Review
    1/20/2022 12:00:00 AM | Google
  • ★★★★★ Brandon Crossnoe
    Erin was top notch!! | Read Full Review
    1/20/2022 12:00:00 AM | Google
  • ★★★★★ josefwiehr
    Awesome Experience. Adam Sharp and the whole crew at Al Serra Chrysler Dodge Jeep Ram went way beyond the call of duty in order to get me every thing I wanted in my 2019 Jeep Cherokee. My new Cherokee is an amassing vehicle. I love it. I will NEVER go anywhere else but Al Serra Chrysler Dodge Jeep Ram for my vehicles. Remember to ask | Read Full Review
    1/20/2022 12:00:00 AM | DealerRater
  • ★★★★ Jeremy Flowers
    Nice, clean & friendly always willing to help you make a good buying decision . | Read Full Review
    1/20/2022 12:00:00 AM | Google
  • ★★★★ Dave P
    | Read Full Review
    1/20/2022 12:00:00 AM | Google
  • ★★★★★ Rachel Langdon
    | Read Full Review
    1/19/2022 12:00:00 AM | Google
  • ★★★★★ Vershaunda Catron
    | Read Full Review
    1/19/2022 12:00:00 AM | Google
  • ★★★★★ Danielle Perry
    Everyone I spoke with went above and beyond to make sure everything was taken care of. Thanks so much! | Read Full Review
    1/19/2022 12:00:00 AM | Google
  • ★★★★★ Valerie Royce
    Went in for a recall and the service was friendly and fast | Read Full Review
    1/19/2022 12:00:00 AM | Google
  • ★★★★ Marquinnus Beavers
    Mrs Palmer, very rude! In service department I’ve been with dodge almost 4 years and I never been to a service department where the employees says your lying if u say you got a quote. | Read Full Review
    1/19/2022 12:00:00 AM | Google
  • ★★★★★ Checkered Flag Interactive Media
    Thanks for having accurate hours on Google and for being open early. | Read Full Review
    1/18/2022 12:00:00 AM | Google
  • ★★★★★ Dayna Boulton
    | Read Full Review
    1/18/2022 12:00:00 AM | Google
  • ★★★★★ Robert Voiles
    Nick Hittle was very helpful, patient, and I would recommend him any time. | Read Full Review
    1/18/2022 12:00:00 AM | Google
  • ★★★★★ Lauren Pepin
    Trent is amazing! Even in this market he made it happen for us! We love our new Jeep | Read Full Review
    1/18/2022 12:00:00 AM | Google
  • ★★★★★ Kristina Kowalsky
    | Read Full Review
    1/18/2022 12:00:00 AM | Google
  • ★★★★★ Veronica Aguirre
    Whitney has been very helpful each time I stop in for service. This last time she had me in and out so quickly and set up a time to get my recalls fixed. She was very helpful and accommodating. | Read Full Review
    1/18/2022 12:00:00 AM | Google
  • ★★★★★ Sharon Welch
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    1/18/2022 12:00:00 AM | Google
  • ★★★★★ Treasure Stribling
    Randy is awesome that should sum it up !!!! | Read Full Review
    1/18/2022 12:00:00 AM | Google
  • ★★★★★ 3210bella
    I always have my oil changed and tires rotated by Al Serra. They are easy to make an appointment with and very professional when I come in with my Jeep. | Read Full Review
    1/18/2022 12:00:00 AM | Google
  • ★★★★ Jonathan Nelson
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    1/18/2022 12:00:00 AM | Google
  • ★★★★ Donna Bromm
    Tire rotation - air filters - balance tires I WIll NOT RETURN - This is gonna be the coldest service station I ever walked into! I asked him to replace fuel filter he said no need to yet. And i asked again to please change it anyway and then he said they did not have one in stock - and then said they were on back order - and | Read Full Review
    1/18/2022 12:00:00 AM | Google
  • ★★★★★ George Kallis
    | Read Full Review
    1/17/2022 12:00:00 AM | Google
  • ★★★★★ carmon thompson
    Went into to look at purchasing a new vehicle. The salesman Dave was very helpful and informative. | Read Full Review
    1/17/2022 12:00:00 AM | Google
  • ★★★★ Fran Currie
    Though they are professional, and the price is great. However, there’s no communication and slow. I understand they are busy with other customers, but other places take 15 minutes to 20 minutes at most. | Read Full Review
    1/16/2022 12:00:00 AM | Google
  • ★★★★ Christina Malone
    Very nice and courteous | Read Full Review
    1/16/2022 12:00:00 AM | Google
  • ★★★★★ Tizzylish S
    Great experience. Everyone was very friendly. Service was quick. Thanks Fred for your help! See you for my next oil change!! | Read Full Review
    1/15/2022 12:00:00 AM | Google
  • ★★★★★ michael neff
    | Read Full Review
    1/15/2022 12:00:00 AM | Google
  • ★★★★ Bob Donaldson
    I was happy I purchased an extended warranty. When buying a newer used jeep It’s a great family car and we love it Getting warranty work done. Is another story The whole process from calling for an appointment one day and going 2 days later for the appointment. Then being told. Your car won’t be worked on for 4-5 days. Totally frustr | Read Full Review
    1/14/2022 12:00:00 AM | Google
  • ★★★★★ Tom Odom
    Erik was great! He found the vehicle that “checked all the boxes” so to speak. He made the transition and buying process quick and easy! I will definitely recommend him to anyone looking to buy a new vehicle. | Read Full Review
    1/13/2022 12:00:00 AM | Google
  • ★★★★★ Crystal Dell
    | Read Full Review
    1/13/2022 12:00:00 AM | Google
  • ★★★★★ Brooke Clothier
    Quick | Read Full Review
    1/13/2022 12:00:00 AM | Google
  • ★★★★★ St Marquise
    Usually I have no issues with AlSerra but this week I did. I came in for one specific thing to be fixed my brakes. I told Howard to contact my warranty as well, before I left he stated brakes are not covered with warranties and I’ll end up having to pay anyway. But I knew something was covered and didn’t pay any mind to that comment. | Read Full Review
    1/13/2022 12:00:00 AM | Google
  • ★★★★ Lisa Kent
    9:20 oil change appointment, I asked how long it will take and was told 45 min-1 hour. It ended up Taking 1 hour 30 min. That is way too long! | Read Full Review
    1/13/2022 12:00:00 AM | Google
  • ★★★★★ Troy Hicks
    | Read Full Review
    1/12/2022 12:00:00 AM | Google
  • ★★★★★ Diabetic Fishkeeper
    | Read Full Review
    1/12/2022 12:00:00 AM | Google
  • ★★★★★ Tommie Maasch
    Jason was great to work with! Made buying a car in these stressful times a breeze! | Read Full Review
    1/12/2022 12:00:00 AM | Google
  • ★★★★★ I Culpepper
    | Read Full Review
    1/12/2022 12:00:00 AM | Google
  • ★★★★★ Mitch Roat
    | Read Full Review
    1/12/2022 12:00:00 AM | Google
  • ★★★★★ Dan Champney
    On time-as promised. | Read Full Review
    1/11/2022 12:00:00 AM | Google
  • ★★★★★ Charles Allen
    I had problems starting my car in this cold (single digit temp). Deon got me in the next day. Car was fixed in a couple of hours. I love the customer service Deon provides. | Read Full Review
    1/11/2022 12:00:00 AM | Google
  • ★★★★★ Louise Wanek-Egleson
    It's a nice business. Service so far has been great. Rates a 5 star from me. | Read Full Review
    1/11/2022 12:00:00 AM | Google
  • ★★★★★ chris willette
    Great service again from Howard at Al Serra Ram. Great having this place so close to home. | Read Full Review
    1/11/2022 12:00:00 AM | Google
  • ★★★★★ Joseph Parker
    | Read Full Review
    1/11/2022 12:00:00 AM | Google
  • ★★★★ Chelsea Pearson
    | Read Full Review
    1/11/2022 12:00:00 AM | Google
  • ★★★★ Michael Cardinal
    I am not happy. I made an appointment for 10:40am to get an oil change. I was there on time and the service guy said it would be within the hour. Well 2 hours later my truck finally was done. I’ve never had to wait 2 hours for an oil change. Very unhappy customer here | Read Full Review
    1/11/2022 12:00:00 AM | Google
  • ★★★★★ Pat Lowney
    | Read Full Review
    1/8/2022 12:00:00 AM | Google
  • ★★★★★ NICHOLAS HITTLE
    | Read Full Review
    1/8/2022 12:00:00 AM | Google
  • ★★★★★ Brenda Jackson
    | Read Full Review
    1/8/2022 12:00:00 AM | Google
  • ★★★★★ Steve Gauthier
    They provided clear, concise feedback of the issue and costs. I will definitely use their services again in the future. Greg Sunman communicated daily with me in regards to where we were in the process. | Read Full Review
    1/7/2022 12:00:00 AM | Google
  • ★★★★★ Jackie Bortman
    | Read Full Review
    1/7/2022 12:00:00 AM | Google
  • ★★★★★ nicki abbey
    | Read Full Review
    1/7/2022 12:00:00 AM | Google
  • ★★★★★ Rick H
    Lifetime Powertrain warranty on 2009 Dodge Grand Caravan comes through. Top end of 3.3L rebuilt and new transmission covered 100%. Fantastic service advisor Whitney kept me up to date with the parts delivery and the service schedule. I am very pleased! ?? | Read Full Review
    1/7/2022 12:00:00 AM | Google
  • ★★★★★ Lou Fecher
    Thank you to Connor, Deon, Greg and all the employees at Al Serra Chrysler Dodge Jeep Ram Service! They are the BEST! | Read Full Review
    1/7/2022 12:00:00 AM | Google
  • ★★★★★ Dakota Aremia
    Tom Drudi is definitely the sales person to go to for anything. He worked with my budget plan and was straight to the point with everything. Traded in my Wrangler and gave me right where I was asking and got me in a brand new Gladiator. I couldn’t be more thankful! I’ve bought other cars in the past here and my sales people were no w | Read Full Review
    1/7/2022 12:00:00 AM | Google
  • ★★★★★ Sue Hall
    | Read Full Review
    1/6/2022 12:00:00 AM | Google
  • ★★★★★ coty cole
    Friendly advisors | Read Full Review
    1/6/2022 12:00:00 AM | Google
  • ★★★★★ Tom Odom
    | Read Full Review
    1/6/2022 12:00:00 AM | Google
  • ★★★★★ Mike Zerka
    Deon Miller was amazing. i would recommend Al Serra service to everyone!!! | Read Full Review
    1/6/2022 12:00:00 AM | Google
  • ★★★★★ Matt Gross
    | Read Full Review
    1/6/2022 12:00:00 AM | Google
  • ★★★★★ Rylee
    | Read Full Review
    1/6/2022 12:00:00 AM | Google
  • ★★★★★ Robert Bleckley
    | Read Full Review
    1/6/2022 12:00:00 AM | Google
  • ★★★★★ Toni Lauzon
    I took my Jeep Rubicon in for a oil change and Fred greeted me right away, was very friendly and I was in and out within 40mins! Great job to the crew at Al Serra! | Read Full Review
    1/6/2022 12:00:00 AM | Google
  • ★★★★★ Joanna Adair
    Austin jozwiak is seriously the best!! He has help my husband and I with several vehicles. Always goes above and beyond when it comes to answering questions and does whatever he can to help you. Thank you so much Austin!!! | Read Full Review
    1/6/2022 12:00:00 AM | Google
  • ★★★★★ David Terry
    Chris Salter has always been fantastic and helped me any way he can. Pleasant, friendly and always professional. | Read Full Review
    1/6/2022 12:00:00 AM | Google
  • ★★★★★ Veronica Themm
    Great service. Our salesman Ryan Fohey was fantastic! If you are looking for a vehicle, go see Ryan Fohey! | Read Full Review
    1/6/2022 12:00:00 AM | Google
  • ★★★★★ Donald Sides
    Greg Sunman has always been professional, polite and definitely follows up either with a phone call or text message with an update on my vehicles status. Sincerely, Don Sides | Read Full Review
    1/4/2022 12:00:00 AM | Google
  • ★★★★★ Ted Stevens
    | Read Full Review
    1/4/2022 12:00:00 AM | Google
  • ★★★★★ Jason Barth
    Service was great and efficient. | Read Full Review
    1/3/2022 12:00:00 AM | Google
  • ★★★★★ Whitney Palmer
    | Read Full Review
    1/3/2022 12:00:00 AM | Google
  • ★★★★★ Robert Swan
    Connor Fisher is an outstanding service manager. He is efficient, knowledgeable and congenial. He is my go to when getting service at Al Serra Jeep. My latest service was very fast and I was given a suggested service sheet for my next visit. | Read Full Review
    1/3/2022 12:00:00 AM | Google
  • ★★★★★ David Butters
    | Read Full Review
    12/30/2021 12:00:00 AM | Google
  • ★★★★★ Jason Barth
    | Read Full Review
    12/30/2021 12:00:00 AM | Google
  • ★★★★★ Sherine Assaf
    Ask for Nick Hittle, he is the best! He was very helpful, honest and made the process very smooth. I was in and out in 15 minutes (I’m not joking). Most salesmen say something over the phone to make you come to the dealership and end up changing the whole deal in person, but I had a great experience with this dealership and definitel | Read Full Review
    12/30/2021 12:00:00 AM | Google
  • ★★★★★ Robert Voiles
    | Read Full Review
    12/30/2021 12:00:00 AM | Google
  • ★★★★★ Jeff McGalliard
    They had my truck for almost three months the repairs were satisfactory but they left it a mess inside and out so I just detailed it myself | Read Full Review
    12/30/2021 12:00:00 AM | Google
  • ★★★★★ Dionne Minner
    | Read Full Review
    12/29/2021 12:00:00 AM | Google
  • ★★★★★ Alan Marchio
    There communication and daily update process was above expectations. I was a Service Advisor at other dealers for 12 years and even I was pleasantly surprised. I had a couple hiccups with the visit but spoke to the Service Manager Cole. He was very quick to get back to me and was a professional as they come. He helped me with my issu | Read Full Review
    12/28/2021 12:00:00 AM | Google
  • ★★★★★ Tyler May
    Carl was very helpful and went out of his way to make sure I left with the truck I wanted. | Read Full Review
    12/28/2021 12:00:00 AM | Google
  • ★★★★★ Adan Quezada
    Great customer service! | Read Full Review
    12/28/2021 12:00:00 AM | Google
  • ★★★★★ Christopher Chezik
    Always great service. Get you in and out in timely manner. | Read Full Review
    12/28/2021 12:00:00 AM | Google
  • ★★★★★ Justin Saari
    | Read Full Review
    12/28/2021 12:00:00 AM | Google
  • ★★★★★ Joshua Kaminski
    | Read Full Review
    12/28/2021 12:00:00 AM | Google
  • ★★★★★ Jennifer Macmillan
    | Read Full Review
    12/28/2021 12:00:00 AM | Google
  • ★★★★★ Paula Wright
    Completely satisfied | Read Full Review
    12/27/2021 12:00:00 AM | Google
  • ★★★★★ Tasanta Odom
    | Read Full Review
    12/27/2021 12:00:00 AM | Google
  • ★★★★★ Lin Lewis
    Hudy Handy is a great salesman… Answered all my questions and concerns. Made sure the vehicle was right for me. Most of all didn’t waste my time at all… Fast and straight to the point… I recommend Hudy to everyone…. | Read Full Review
    12/27/2021 12:00:00 AM | Google
  • ★★★★★ Todd Mccredie
    | Read Full Review
    12/27/2021 12:00:00 AM | Google
  • ★★★★★ Eric Olsen
    No pressure sales! Also, great products, flexible timing, overall great place. | Read Full Review
    12/27/2021 12:00:00 AM | Google
  • ★★★★★ Dean Gaucher
    My salesman,Eric Faulkner, was to the point and upfront with my buying process...will definitely use him and this dealership again | Read Full Review
    12/27/2021 12:00:00 AM | Google
  • ★★★★ Marcus Hussey
    - - - 0 ? for Fred Wallace -0 -0 -0 -0 -0 -0 bad with communication on calling with the performance on your vehicle, no communication with the customer very bad on that by telling you the vehicle is done on the day it Done, it will be not Done to pick up. | Read Full Review
    12/27/2021 12:00:00 AM | Google
  • ★★★★★ Joshua Greenwald
    | Read Full Review
    12/24/2021 12:00:00 AM | Google
  • ★★★★★ Luay Alkotob
    David Long was an a excellent sales specialist He made the process very easy and helped with all the details No hidden charges (no mark up like other dealers nowadays despite cars shortage) Good advice for lease protection | Read Full Review
    12/24/2021 12:00:00 AM | Google
  • ★★★★★ Nancy Chinonis
    I came in for a scheduled oil change, and it took 2 hours and my vehicle was not washed. If you are going to air commercials stating 45 minutes for a oil change, don’t take over 2 hours for someone with a pre scheduled appointment | Read Full Review
    12/24/2021 12:00:00 AM | Google
  • ★★★★★ Gwendolyn Banyard
    Technician was great communicating every step of the way. Very personable. Great customer service. | Read Full Review
    12/22/2021 12:00:00 AM | Google
  • ★★★★★ Douglas Stacey
    | Read Full Review
    12/22/2021 12:00:00 AM | Google
  • ★★★★★ MZ CARR
    | Read Full Review
    12/22/2021 12:00:00 AM | Google
  • ★★★★★ Kimberly Tylenda
    We always have a Wonderful experience with Fred. He is a professional, polite, and friendly. Thank you, Kim | Read Full Review
    12/22/2021 12:00:00 AM | Google
  • ★★★★★ Kelly TerBush
    Salesman was amazing, quick and efficient service! Very pleased! | Read Full Review
    12/22/2021 12:00:00 AM | Google
  • ★★★★★ Sid Booker
    We are very happy with the work. Most of all the daily updates they sent us or if going to be out of the office who would be handling everything. Awesome job thanks | Read Full Review
    12/22/2021 12:00:00 AM | Google
  • ★★★★★ Jamie Donaldson
    | Read Full Review
    12/22/2021 12:00:00 AM | Google
  • ★★★★★ Joy Lyons
    Very fast and courteous! | Read Full Review
    12/22/2021 12:00:00 AM | Google
  • ★★★★★ chris Wummel
    | Read Full Review
    12/21/2021 12:00:00 AM | Google
  • ★★★★★ Lia Lecki
    | Read Full Review
    12/21/2021 12:00:00 AM | Google
  • ★★★★★ Melanie Vivian
    | Read Full Review
    12/21/2021 12:00:00 AM | Google
  • ★★★★★ Jackie Walton
    Service was second to none. Al Serra Chrysler Dodge is without a doubt. T.B.E. The Best Ever!! I'm going back to see if they will let me hang out and see why they are so smooth and good.?????????????? | Read Full Review
    12/21/2021 12:00:00 AM | Google
  • ★★★★★ Alan Visgar
    I was totally impressed with my salesman, Trey Edwards, at Al Serra Auto Plaza. He was extremely helpful in the purchase of my 2022 Ram. He provided all information regarding the new truck and coordinated the sale of my old truck. He is not a high-pressure salesman, but instead works with the customer to answer all questions and r | Read Full Review
    12/21/2021 12:00:00 AM | Google
  • ★★★★★ JAMES DALLAS
    | Read Full Review
    12/20/2021 12:00:00 AM | Google
  • ★★★★★ Maria Lessnau
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    12/20/2021 12:00:00 AM | Google
  • ★★★★★ Ann Reith
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    12/20/2021 12:00:00 AM | Google
  • ★★★★★ Jon Mackie
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    12/20/2021 12:00:00 AM | Google
  • ★★★★★ Kat Hope
    | Read Full Review
    12/20/2021 12:00:00 AM | Google
  • ★★★★★ Abby Timmer
    David Garr made this process as stress free as possible. He’s so kind and helpful and genuinely wants to get you in the best car to fit your lifestyle, wants and needs. HIGHLY RECOMMEND. | Read Full Review
    12/19/2021 12:00:00 AM | Google
  • ★★★★★ jon chipps
    | Read Full Review
    12/19/2021 12:00:00 AM | Google
  • ★★★★ Stacy Giles
    | Read Full Review
    12/19/2021 12:00:00 AM | Google
  • ★★★★★ Lin Lewis
    | Read Full Review
    12/18/2021 12:00:00 AM | Google
  • ★★★★★ Noah Betz
    | Read Full Review
    12/18/2021 12:00:00 AM | Google
  • ★★★★ Andrea C
    Five days and $5500 later and still no heat... not happy at all... did I get ripped off because I'm a female? We'll see how well they take care of this... | Read Full Review
    12/18/2021 12:00:00 AM | Google
  • ★★★★★ Laura Scott
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    12/16/2021 12:00:00 AM | Google
  • ★★★★★ jeronimo3571
    | Read Full Review
    12/16/2021 12:00:00 AM | Google
  • ★★★★★ Jessika Sly
    I always use Al Serra for all of my Vehicle maintenance. Recently I had a flat tire, luckily my jeep has a full size spare and I was able to quickly change it, called Al Serra, and got an appointment within the hour. They quickly patched the tire and had the vehicle inspected to be sure nothing else happened when the incident occurre | Read Full Review
    12/16/2021 12:00:00 AM | Google
  • ★★★★★ Levi Davis
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    12/15/2021 12:00:00 AM | Google
  • ★★★★★ Jim Johnson
    I was always unsure about ordering a new vehicle @ Al Serra they assured me that it was very simple. I placed an order for a 2021 Jeep Wrangler Unlimited Rubicon Hydro Blue 35 " tires, I made sure it had all of the options that I would need being that this would be my first time ordering and my first time getting a Jeep Wrangler th | Read Full Review
    12/15/2021 12:00:00 AM | Google
  • ★★★★★ Mark Wyzgoski
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    12/15/2021 12:00:00 AM | Google
  • ★★★★★ Rudy Starr
    Great experience as usual. Al Serra staff always eager to assist and easy to deal with. | Read Full Review
    12/14/2021 12:00:00 AM | Google
  • ★★★★★ Jeff Fallis
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    12/14/2021 12:00:00 AM | Google
  • ★★★★★ Diane Hoffman
    | Read Full Review
    12/14/2021 12:00:00 AM | Google
  • ★★★★★ Bianca Perez
    I worked w a few different car salesman through the past 7 years at Al Serra and my current salesman Adam Garceua is by far the best! He goes above and beyond to help get you the vehicle you want/need. Highly recommended! | Read Full Review
    12/14/2021 12:00:00 AM | Google
  • ★★★★★ Jay Kelly
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    12/14/2021 12:00:00 AM | Google
  • ★★★★★ Jeremy Ellwood (Craeft)
    Had just purchased a car that had a couple issues but the service department went right to work on making it right. I'm the process, the tech dented my front fender. However, the service department takes full responsibility and we are scheduling a time with body shop for repairs. Excellent service. | Read Full Review
    12/14/2021 12:00:00 AM | Google
  • ★★★★ Dana Daniels
    | Read Full Review
    12/14/2021 12:00:00 AM | Google
  • ★★★★★ Lisa Lamb
    Thank you Sheri for all of your help. I really appreciate the way you went above and beyond to get me into a great vehicle when I was on a time crunch! | Read Full Review
    12/11/2021 12:00:00 AM | Google
  • ★★★★★ Ashleigh Brooks
    Howard In the Chrysler service department is always friendly and incredibly helpful! Their prices are affordable and I trust their team to always take good care of my vehicle. | Read Full Review
    12/11/2021 12:00:00 AM | Google
  • ★★★★★ Steven Dunn
    | Read Full Review
    12/11/2021 12:00:00 AM | Google
  • ★★★★ Nick
    Jeep Wrangler- check engine light- said was thermostat. Walked in Saturday morning asked if they had time to change thermostat that day. The two men that sat in front looked like they didn’t know what a thermostat even was. Whitney however jumped right on phone and called the techs asked if one was in stock and if they could do it to | Read Full Review
    12/11/2021 12:00:00 AM | Google
  • ★★★★ Linda Rudd
    | Read Full Review
    12/11/2021 12:00:00 AM | Google
  • ★★★★★ Rick Christman
    Quickly got my car and diagnosed it. The communication was solid and Greg Sunman and the team at Chrysler did a great job fixing my car | Read Full Review
    12/9/2021 12:00:00 AM | Google
  • ★★★★★ simone6926
    | Read Full Review
    12/9/2021 12:00:00 AM | Google
  • ★★★★★ Kevin Smith
    | Read Full Review
    12/9/2021 12:00:00 AM | Google
  • ★★★★★ John Peeke
    Nick made the entire process of getting a vehicle seamless and easy. His attention to detail and willingness to handle any questions or needs I had made me an Al Serra fan. Thank you Nick for finally allowing me to experience getting a car with joy. | Read Full Review
    12/9/2021 12:00:00 AM | Google
  • ★★★★★ Beth Sims
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    12/9/2021 12:00:00 AM | Google
  • ★★★★★ cody whitfield
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    12/9/2021 12:00:00 AM | Google
  • ★★★★★ Barney Vasquez
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    12/8/2021 12:00:00 AM | Google
  • ★★★★★ Sherry Kovach
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    12/8/2021 12:00:00 AM | Google
  • ★★★★★ Jay R
    If you are in the market for a vehicle, Trey Edwards is your go to person. I did, not once but twice in the last 2 months and walked away experiencing premier customer service for delivery of 2 new vehicles! Trey helped me through the vehicle selection, answering questions promptly, evaluating the trade in value with no hassle and p | Read Full Review
    12/5/2021 12:00:00 AM | Google
  • ★★★★ Wendy Hohenstein
    They told me on the phone that the Diagnosis was free when I got there and they already took my Jeep back then they tell me it's a $185 if I don't get it fixed there They need to say that on the phone and not say it's free because it is not free is free faults advertisement. I took my jeep somewhere else and got in in a day | Read Full Review
    12/5/2021 12:00:00 AM | Google
  • ★★★★★ Hoffman HVAC
    Johnny Shumpert was very professional and friendly through the buying process. He answered all my questions and made me comfortable with my purchase. I would highly recommend Johnny to anyone looking to purchase a vehicle. | Read Full Review
    12/3/2021 12:00:00 AM | Google
  • ★★★★★ Joe Willis
    Let me just start off by saying I have bought vehicles from several different dealer locations. This location turned out to be one of my better experiences. When we first came in here looking for a vehicle we were paired with a salesman who is either new or just didn't know about the vehicle we were looking for. The sales manager s | Read Full Review
    12/3/2021 12:00:00 AM | Google
  • ★★★★★ ALLAN ROBERTS
    Very helpful and always a professional !!! | Read Full Review
    12/2/2021 12:00:00 AM | Google
  • ★★★★★ Shanda Harmon
    | Read Full Review
    12/2/2021 12:00:00 AM | Google
  • ★★★★★ Ken Gates
    Whitney made everything great. She was prompt with updates and kept me in the loop while my vehicle was in for maintenance and repair. | Read Full Review
    12/2/2021 12:00:00 AM | Google
  • ★★★★★ Robert Reiten
    Very patient and friendly...no high pressure, great experience | Read Full Review
    12/2/2021 12:00:00 AM | Google
  • ★★★★ Robin L. Johnson
    | Read Full Review
    12/2/2021 12:00:00 AM | Google
  • ★★★★★ John Phelps
    I had the pleasure of working with Trey. He answered all my calls promptly and provided me with all the answers I needed on purchasing my new Jeep Wrangler. | Read Full Review
    12/1/2021 12:00:00 AM | Google
  • ★★★★★ Brett Bellanca
    Randy dealt with my wife on a lease for a 22 Compass Latitude Lux. She was very happy with his professionalism and kindness. You can trust him to take care of your vehicle needs. Thanks again and Happy Holidays! | Read Full Review
    12/1/2021 12:00:00 AM | Google
  • ★★★★★ Jen Ann
    I came to Al Serra Jeep to see about returning my lease. My lease was due in February and knowing how the market is right now, we decided to start checking early for vehicles. I had originally went to the Jeep dealership I had leased my car from to begin with. We weren't happy with their offer or what cars they had available, so we w | Read Full Review
    12/1/2021 12:00:00 AM | Google
  • ★★★★★ steve harrington
    Excellent customer service, ?? | Read Full Review
    12/1/2021 12:00:00 AM | Google
  • ★★★★★ Tris Miller
    Customer service has really gone down hill since we bought our car in 2019 (from al Serra) My Pacifica needs to be worked on. But, because of the vehicle shortage al Serra is refusing to accommodate a loner car for our family of 7. (Upping the fee from $37) I also waited 2 hours for an oil change. Never got done. Had to come in the | Read Full Review
    12/1/2021 12:00:00 AM | Google
  • ★★★★★ Randy Richardson
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    11/30/2021 12:00:00 AM | Google
  • ★★★★★ Marlon Joseph
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    11/29/2021 12:00:00 AM | Google
  • ★★★★★ Fred Wallace
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    11/29/2021 12:00:00 AM | Google
  • ★★★★★ Chevon Buford
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    11/29/2021 12:00:00 AM | Google
  • ★★★★★ Sheila Odom
    I always get right in and out fast !and they take good care for me and my Jeep ,thanks | Read Full Review
    11/29/2021 12:00:00 AM | Google
  • ★★★★★ Nicki Potter
    They were quick to help and kept me informed. The prices were what I dreaded and honestly they were the best priced!!!!! So happy with how they conducted their business, I will be back again should the need arise!!! | Read Full Review
    11/29/2021 12:00:00 AM | Google
  • ★★★★★ Wendy Hohenstein
    They told me on the phone that the Diagnosis was free when I got there and they already took my Jeep back then they tell me it's a $185 if I don't get it fixed there They need to say that on the phone and not say it's free because it is not free is free faults advertisement | Read Full Review
    11/29/2021 12:00:00 AM | Google
  • ★★★★★ James Sleeper
    | Read Full Review
    11/26/2021 12:00:00 AM | Google
  • ★★★★★ Kimberly Langworthy
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    11/24/2021 12:00:00 AM | Google
  • ★★★★★ Larquell Skinner
    | Read Full Review
    11/24/2021 12:00:00 AM | Google
  • ★★★★★ Randall Lewis
    Adam is the best, as always...we have bought or leased over 10 cars from Adam in the last several years. he goes out of his way before, during, and after the sale to make it an easy and seamless experience. We wouldn't think of seeing anyone else for our car purchases! | Read Full Review
    11/23/2021 12:00:00 AM | Google
  • ★★★★★ Mackenzie Bryant
    Never going anywhere else for a car! David Garr is hands down with most helpful and kind car guy around. | Read Full Review
    11/23/2021 12:00:00 AM | Google
  • ★★★★★ Vic Geier
    Great dealer, easy to deal with and very efficient, from plates, insurance and financing, all handled painlessly unlike most dealers! My salesman Steve Carnes was awesome! | Read Full Review
    11/23/2021 12:00:00 AM | Google
  • ★★★★ Tanya Wright
    1 hr and 25 minutes for an Oil change and tire rotation is extreme especially considering thr cost. Very disappointed in AL Serra. | Read Full Review
    11/23/2021 12:00:00 AM | Google
  • ★★★★ Tom Peake
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    11/22/2021 12:00:00 AM | Google
  • ★★★★★ David Stratton
    | Read Full Review
    11/20/2021 12:00:00 AM | Google
  • ★★★★★ Lyndsey Beyma
    Always have a good experience here. Great work done too | Read Full Review
    11/20/2021 12:00:00 AM | Google
  • ★★★★★ Jennifer Barnhart
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    11/20/2021 12:00:00 AM | Google
  • ★★★★★ Teresa Williams
    Great service!! Steve did a great job taking care of everything and explaining everything to us. Very happy!!! | Read Full Review
    11/20/2021 12:00:00 AM | Google
  • ★★★★★ Emily Hamilton
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    11/18/2021 12:00:00 AM | Google
  • ★★★★★ Steven W Messervey
    Whitney is awesome accurate and helpful | Read Full Review
    11/18/2021 12:00:00 AM | Google
  • ★★★★★ Ann Drake
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    11/17/2021 12:00:00 AM | Google
  • ★★★★★ Scott Neath
    | Read Full Review
    11/17/2021 12:00:00 AM | Google
  • ★★★★★ M R
    Fred and Howard were great! | Read Full Review
    11/17/2021 12:00:00 AM | Google
  • ★★★★★ Jerry Sproull
    I have regular oil changes, tire rotations, warranty maintenance etc. at Al Serra for my 2019 Wrangler. I met Whitney Palmer for the 1st time, & she performed her duties very well. Hats off for the crew there! | Read Full Review
    11/17/2021 12:00:00 AM | Google
  • ★★★★ Elizabeth Andrews
    My car sounds and runs much better But it took a bit longer then most other Places that change oil nest time I'll be prepared | Read Full Review
    11/17/2021 12:00:00 AM | Google
  • ★★★★★ susan James
    Greg Sunman was very polite, helpful and very professional. | Read Full Review
    11/15/2021 12:00:00 AM | Google
  • ★★★★★ Tim Harman
    | Read Full Review
    11/15/2021 12:00:00 AM | Google
  • ★★★★★ patrick rivera
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    11/13/2021 12:00:00 AM | Google
  • ★★★★★ joseph stanislaw
    These people are top notch. | Read Full Review
    11/13/2021 12:00:00 AM | Google
  • ★★★★★ Nicholas Wilhelm
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    11/13/2021 12:00:00 AM | Google
  • ★★★★★ Nathan Sarria
    Very professional and helpful. | Read Full Review
    11/12/2021 12:00:00 AM | Google
  • ★★★★★ ERIC Herbert
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    11/12/2021 12:00:00 AM | Google
  • ★★★★★ Elisa Jean-Newman
    | Read Full Review
    11/12/2021 12:00:00 AM | Google
  • ★★★★★ Shirley Olszak
    | Read Full Review
    11/12/2021 12:00:00 AM | Google
  • ★★★★ Michell Berkley
    | Read Full Review
    11/12/2021 12:00:00 AM | Google
  • ★★★★★ James Phillips
    | Read Full Review
    11/10/2021 12:00:00 AM | Google
  • ★★★★★ Becky Van Every
    | Read Full Review
    11/10/2021 12:00:00 AM | Google
  • ★★★★★ Donald Kooy
    David Long did a great job assisting me with my purchase of a 2021 Dodge Challenger. He was knowledgeable, polite and very responsive to all my questions. When I came to pick up the car all of the paperwork was ready and processed quickly. Got a good deal and great service. Thanks ,David. | Read Full Review
    11/10/2021 12:00:00 AM | Google
  • ★★★★★ Ryan Pierce
    | Read Full Review
    11/10/2021 12:00:00 AM | Google
  • ★★★★★ j stewart
    Fred was personable and made my time there enjoyable. Service was fast! | Read Full Review
    11/10/2021 12:00:00 AM | Google
  • ★★★★★ Luis Calderon
    Good experience and the sales person (Austin) excellent | Read Full Review
    11/10/2021 12:00:00 AM | Google
  • ★★★★★ emma burke
    Had a great experience setting up my lease with Trey Edwards! Definitely will come back because of it! | Read Full Review
    11/10/2021 12:00:00 AM | Google
  • ★★★★ Natalie Melvin
    | Read Full Review
    11/10/2021 12:00:00 AM | Google
  • ★★★★★ Ezekiel Johnson
    | Read Full Review
    11/8/2021 12:00:00 AM | Google
  • ★★★★★ Jen Newell
    | Read Full Review
    11/8/2021 12:00:00 AM | Google
  • ★★★★★ Raul Garcia
    | Read Full Review
    11/8/2021 12:00:00 AM | Google
  • ★★★★★ Betty Hobson-Rosborough
    | Read Full Review
    11/8/2021 12:00:00 AM | Google
  • ★★★★★ Julio Leon
    Shout out to Kyle Hammond! His professional and friendly attitude made my visit so much more pleasant! He put my needs and best interests above all. From the time I sat in his booth to the next day getting my new Bighorn Ram 1500, Kyle made it an exciting visit. If your in the market for a new vehicle, please stop by Alseara Dodge an | Read Full Review
    11/7/2021 12:00:00 AM | Google
  • ★★★★★ JAYDEN & JAYLEN J
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    11/5/2021 12:00:00 AM | Google
  • ★★★★★ Angelina Massie
    Service was great! The wait wasn’t long at all. | Read Full Review
    11/5/2021 12:00:00 AM | Google
  • ★★★★★ Jermarx Marsh
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    11/5/2021 12:00:00 AM | Google
  • ★★★★★ Brian Aulph
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    11/4/2021 12:00:00 AM | Google
  • ★★★★★ Op4 Outdoors
    | Read Full Review
    11/4/2021 12:00:00 AM | Google
  • ★★★★★ Bob Yarbrough
    The service department took care of me! A 200k mile service on my Jeep after it sat for a 10 month deployment overseas. They stuck to their word on the quote, and got it back to me exactly when they said they would. Definitely bringing it back in another 100k miles! | Read Full Review
    11/4/2021 12:00:00 AM | Google
  • ★★★★★ Nick Tsouroullis
    Best car buying experience ever! Authenticity and honesty are refreshing. Adam Garceau (at the Dodge store) and Brandon Mills (at the Honda store) are absolutely stellar to work with. I highly recommend them both. | Read Full Review
    11/4/2021 12:00:00 AM | Google
  • ★★★★★ Mary Jane Head
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    11/4/2021 12:00:00 AM | Google
  • ★★★★★ Andrew Daoust
    Nick was very helpful and did everything he could to get me the best deal possible. Very smooth sale. Everything was ready when I arrived. I've already recommended him to a couple friends. | Read Full Review
    11/4/2021 12:00:00 AM | Google
  • ★★★★★ Wilfred Frelix
    | Read Full Review
    11/4/2021 12:00:00 AM | Google
  • ★★★★★ Kelli Catrell
    Greg in the service department is very friendly and great to work with. He provides excellent service. | Read Full Review
    11/4/2021 12:00:00 AM | Google
  • ★★★★★ Wayne Chadwick
    Quick reliable service. Always get it with Al Serra. | Read Full Review
    11/4/2021 12:00:00 AM | Google
  • ★★★★★ Johnny Hargrave
    It’s never fun to have something go wrong with your vehicle but it’s bound to happen. When this happens Deon has always been there to do the right thing and help make things as painless as possible and I’m sure it’s because he is given the flexibility to do the right thing by the good people at Al Serra. You also can’t beat their o | Read Full Review
    11/4/2021 12:00:00 AM | Google
  • ★★★★★ Antonette Pritchett
    | Read Full Review
    11/4/2021 12:00:00 AM | Google
  • ★★★★★ Pam Dowdy
    Very helpful. They did a great job fixing my car | Read Full Review
    11/4/2021 12:00:00 AM | Google
  • ★★★★★ C S
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    11/3/2021 12:00:00 AM | Google
  • ★★★★★ Cheryl Gutzeit
    | Read Full Review
    11/3/2021 12:00:00 AM | Google
  • ★★★★★ Jonathon Grove
    My wife and I went to Al Serra trucks to buy a pickup truck. We dealt with Nick Hittle. We found him to be very helpful and knowledgeable. We bought a 2017 Ram Express 1500. He was very polite when dealing with my wife Amy. We decided to order a bed liner and step bumpers for it. He went above and beyond there and because of her heal | Read Full Review
    11/3/2021 12:00:00 AM | Google
  • ★★★★★ Powerfulgodz066
    | Read Full Review
    11/3/2021 12:00:00 AM | Google
  • ★★★★★ katie verdier
    | Read Full Review
    11/3/2021 12:00:00 AM | Google
  • ★★★★★ Cassandra Gonzales
    | Read Full Review
    11/3/2021 12:00:00 AM | Google
  • ★★★★★ Tammy Grimes
    Kyle Odglen is awesome he went up and above to make me very happy I would recommend him to anyone | Read Full Review
    11/3/2021 12:00:00 AM | Google
  • ★★★★ Robin Thompson
    | Read Full Review
    11/3/2021 12:00:00 AM | Google
  • ★★★★★ Keith Kerby
    Whitney was extremely courteous, friendly, and knowledgeable of the service I needed. The work was done quickly and I am very happy with the results. | Read Full Review
    11/1/2021 12:00:00 AM | Google
  • ★★★★★ J P
    | Read Full Review
    10/28/2021 12:00:00 AM | Google
  • ★★★★★ Hussien Koujan
    Professional staff, reasonable service charges and on top of that a free loaner! | Read Full Review
    10/28/2021 12:00:00 AM | Google
  • ★★★★★ amy grove
    My husband and I are impressed with the professionalism of the team that works at Al Serra. Buying our truck there was a hassle free experience, unlike some other places we had been to. Nick Hittle was outstanding in meeting our needs with sales and any issue we had with the truck before pulling off the lot. | Read Full Review
    10/28/2021 12:00:00 AM | Google
  • ★★★★★ Paul Jando
    | Read Full Review
    10/28/2021 12:00:00 AM | Google
  • ★★★★★ Curtis Crump
    | Read Full Review
    10/28/2021 12:00:00 AM | Google
  • ★★★★★ Cathleen Gillespie
    | Read Full Review
    10/28/2021 12:00:00 AM | Google
  • ★★★★ Pamela J Reason
    Very helpful got key fob made & programed fast | Read Full Review
    10/28/2021 12:00:00 AM | Google
  • ★★★★★ LaTrelle Eldridge
    I was a little disappointed for a couple of reasons. The reason for my visit was due to a busted seam that resulted in water intrusion. I asked for the carpet to be cleaned. They didn’t even vacuum it. I brought the vehicle in the early am and was told they would look at it that day. They didn’t even touch until the following day. | Read Full Review
    10/28/2021 12:00:00 AM | Google
  • ★★★★★ Catrina Douglas
    | Read Full Review
    10/28/2021 12:00:00 AM | Google
  • ★★★★★ JOHN JACOBS
    Good communication good work | Read Full Review
    10/27/2021 12:00:00 AM | Google
  • ★★★★★ April Peera
    | Read Full Review
    10/26/2021 12:00:00 AM | Google
  • ★★★★★ Lori Schwab
    Made appointment, they not only confirmed over phone call but sent reminders. They were on time and accurate on how lobg it would take. Super easy and courteous! | Read Full Review
    10/26/2021 12:00:00 AM | Google
  • ★★★★★ Whitley Robinson
    | Read Full Review
    10/26/2021 12:00:00 AM | Google
  • ★★★★ Ashley Sanders
    | Read Full Review
    10/26/2021 12:00:00 AM | Google
  • ★★★★★ Kishore Pedavalli
    | Read Full Review
    10/24/2021 12:00:00 AM | Google
  • ★★★★★ Jim Richardson
    | Read Full Review
    10/23/2021 12:00:00 AM | Google
  • ★★★★★ Dave Wilson
    | Read Full Review
    10/23/2021 12:00:00 AM | Google
  • ★★★★★ Tim
    | Read Full Review
    10/23/2021 12:00:00 AM | Google
  • ★★★★★ Jennifer Macmillan
    | Read Full Review
    10/23/2021 12:00:00 AM | Google
  • ★★★★★ Ed Lover
    Very friendly and helpful appreciated that | Read Full Review
    10/21/2021 12:00:00 AM | Google
  • ★★★★★ james cummings
    | Read Full Review
    10/21/2021 12:00:00 AM | Google
  • ★★★★★ Rachel Zdanowicz
    | Read Full Review
    10/21/2021 12:00:00 AM | Google
  • ★★★★★ Brian Hugo
    Ram service did a great job fixing my old pickup. Great loaner and excellent communication. The tech was very thorough. I’ll buy my next ram from them for sure. | Read Full Review
    10/20/2021 12:00:00 AM | Google
  • ★★★★★ Erin Lane
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    10/20/2021 12:00:00 AM | Google
  • ★★★★★ Bill Miesel
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    10/19/2021 12:00:00 AM | Google
  • ★★★★★ Jay R
    Trey Edwards provided excellent customer service, very knowledgeable with the vehicles, got things done very fast every step of the way. | Read Full Review
    10/18/2021 12:00:00 AM | Google
  • ★★★★★ John Lagalski
    Great service, Fred was professional and personable. | Read Full Review
    10/18/2021 12:00:00 AM | Google
  • ★★★★★ Julie Blakley
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    10/18/2021 12:00:00 AM | Google
  • ★★★★ Jessica J.
    Got the job done. Tried to upsell me by 1400 bucks though on an oil change. Also was there first thing in the morning and an oil change took an hour. That's with an appointment. Should have went to a rapid change place and saved myself some time. Fair price though for the oil change and nice enough staff. | Read Full Review
    10/18/2021 12:00:00 AM | Google
  • ★★★★ Sean Clayton
    Made an appointment for an oil change, was told 45 mins-1 hour. 2.5 hours later it was finally complete. No fun wrangling a 3 yr old for that unnecessary amount of time. After previous bad experiences with Al Serra I was hesitant to return, it was a mistake. | Read Full Review
    10/18/2021 12:00:00 AM | Google
  • ★★★★★ droll metor5015
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    10/16/2021 12:00:00 AM | Google
  • ★★★★★ Jeff Dickman
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    10/16/2021 12:00:00 AM | Google
  • ★★★★★ Jason Vaillancourt
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    10/13/2021 12:00:00 AM | Google
  • ★★★★ Mark Alexander
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    10/13/2021 12:00:00 AM | Google
  • ★★★★★ Eric Gardner
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    10/12/2021 12:00:00 AM | Google
  • ★★★★★ Gail Liddell
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    10/12/2021 12:00:00 AM | Google
  • ★★★★★ Chantell Sweney
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    10/12/2021 12:00:00 AM | Google
  • ★★★★ Jaime Curtis
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    10/12/2021 12:00:00 AM | Google
  • ★★★★★ Ed Usewick Sr
    Normally great...well over an hour for an oil change will make me consider options next time. This in 2021. | Read Full Review
    10/12/2021 12:00:00 AM | Google
  • ★★★★ Jeff Young
    Took my vehicle in on September 22 for transmission issues. Took about 3 days for my warranty to approve the repairs, once approved they had it done in less than a day. However when I picked it up, we literally drove across the street to drop of the rental, they transmission slammed several times in less than a mile. Took it right ba | Read Full Review
    10/12/2021 12:00:00 AM | Google
  • ★★★★★ Chris James
    Everything was great and professional, thanks for taking care of me and my vehicle Fred. | Read Full Review
    10/11/2021 12:00:00 AM | Google
  • ★★★★ Eric Couden
    Fast and courteous service. Always a pleasure coming here. | Read Full Review
    10/11/2021 12:00:00 AM | Google
  • ★★★★★ Teri Luedeman
    Derek was extremely helpful with getting ma approved and into a good reliable vehicle. He is great to work with. I have his number in my phone for my next car needs or to refer my friends to him. | Read Full Review
    10/10/2021 12:00:00 AM | Google
  • ★★★★★ C Frioni
    Fast and affordable | Read Full Review
    10/10/2021 12:00:00 AM | Google
  • ★★★★ Matthew Mazure
    Waited over two hours for just an oil change and tire rotation. I made an appointment two weeks prior. | Read Full Review
    10/10/2021 12:00:00 AM | Google
  • ★★★★★ Hannah Freeman
    The staff at Al Serra are always polite and professional. They are always a pleasure to work with! | Read Full Review
    10/8/2021 12:00:00 AM | Google
  • ★★★★★ Kristina Ritchey
    Fred at Jeep Service was great as always! | Read Full Review
    10/8/2021 12:00:00 AM | Google
  • ★★★★ Steve S
    I am revising my recent review. I was unhappy with the Service dept but have since changed my opinion. They contacted me about my bad review and made a good effort at making it right. First time might have been a series of oops mixed with bad timing. This time was much better..thanx Fred I appreciate your help. | Read Full Review
    10/8/2021 12:00:00 AM | Google
  • ★★★★★ Scott Millsap
    I stopped over on a Monday to get a check engine code scanned to determine nexts steps. Was told I could schedule an appointment for Thursday when a service tech would be available to diagnose. On Thursday afternoon I checked with the service department on the status. Was told no diagnosis was done and was told it would be another | Read Full Review
    10/8/2021 12:00:00 AM | Google
  • ★★★★★ Darla Hunt
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    10/7/2021 12:00:00 AM | Google
  • ★★★★★ Geno Herr
    The best place for cars,trucks,service! Everone is so friendly! I have been using Al Serra for over 13 yrs! | Read Full Review
    10/7/2021 12:00:00 AM | Google
  • ★★★★★ Steve Harchick
    Fast and professional. | Read Full Review
    10/7/2021 12:00:00 AM | Google
  • ★★★★★ Bailey McGalister
    | Read Full Review
    10/5/2021 12:00:00 AM | Google
  • ★★★★★ richard stephens
    Went to this location to seek help finding a part for my vehicle and they were above and beyond with the help and kindness. | Read Full Review
    10/5/2021 12:00:00 AM | Google
  • ★★★★★ Tony Handlin
    I have been very pleased with the level of service and attention applied to any of my concerns in regards to the service life of my vehicle. Al Serra Jeep service department and Howard my service associate has been a working relationship. | Read Full Review
    10/5/2021 12:00:00 AM | Google
  • ★★★★★ Billy Stogner
    Very prompt and knowledgeable sales people | Read Full Review
    10/5/2021 12:00:00 AM | Google
  • ★★★★★ Bruce Sepanak
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    10/5/2021 12:00:00 AM | Google
  • ★★★★★ Tyne Smith
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    10/2/2021 12:00:00 AM | Google
  • ★★★★★ tami McIntosh
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    10/2/2021 12:00:00 AM | Google
  • ★★★★★ Norma Cooper
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    10/2/2021 12:00:00 AM | Google
  • ★★★★★ Dan Organ
    Arrived a few minutes early and was taken care of right away. Had a 9:40 appointment and was on my way by 10:30 , thanks. | Read Full Review
    9/30/2021 12:00:00 AM | Google
  • ★★★★★ robert forbes
    | Read Full Review
    9/30/2021 12:00:00 AM | Google
  • ★★★★★ Joann Jackson
    Howard in the service dept was great.He was very friendly and knew his job well.I would recommend him to all my family and friends. | Read Full Review
    9/29/2021 12:00:00 AM | Google
  • ★★★★★ Mary Rule
    Fast efficient service. Good experience! | Read Full Review
    9/29/2021 12:00:00 AM | Google
  • ★★★★★ Shirley Perkins
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    9/29/2021 12:00:00 AM | Google
  • ★★★★ Jennifer Eden
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    9/29/2021 12:00:00 AM | Google
  • ★★★★★ Katie Sabin
    My sales rep made the process of buying my vehicle one of the easiest I have ever done. Thank you | Read Full Review
    9/28/2021 12:00:00 AM | Google
  • ★★★★★ Charles Butterfield
    I found out that my 2017 radio needs to be replace. My mac computer was over 10 years old and replaced only because it was outdated. That has nothing to do with AL Serra but everything to do with Chrysler. I don’t think I’ll be looking at Chrysler for my next car. I’ve always had good experiences with your service department. | Read Full Review
    9/28/2021 12:00:00 AM | Google
  • ★★★★★ Daniel Martin
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    9/27/2021 12:00:00 AM | Google
  • ★★★★★ ron saad
    One of the best Around | Read Full Review
    9/26/2021 12:00:00 AM | Google
  • ★★★★★ Fred Baldwin
    Awesome customer service ???? | Read Full Review
    9/25/2021 12:00:00 AM | Google
  • ★★★★★ Julia Vitous
    Very friendly and personable. No problem at all had me in and out quick. highly recommend Al Serra. | Read Full Review
    9/25/2021 12:00:00 AM | Google
  • ★★★★★ Ann Spreeman
    Service was prompt. Fred provided good explanation of service and maintenance schedule. Very professional. | Read Full Review
    9/24/2021 12:00:00 AM | Google
  • ★★★★★ Jorgina Rubin
    The whole staff was very attentive to my calls and Co cerns!! Howard was my rep, answering g all my questions, giving me the best road map to complete my repairs. | Read Full Review
    9/24/2021 12:00:00 AM | Google
  • ★★★★ Brooke Taylor
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    9/24/2021 12:00:00 AM | Google
  • ★★★★ Satevia Dozier
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    9/24/2021 12:00:00 AM | Google
  • ★★★★★ Dale Soper
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    9/23/2021 12:00:00 AM | Google
  • ★★★★★ Ricardo Brown
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    9/23/2021 12:00:00 AM | Google
  • ★★★★★ Jennifer Sanders
    Great service | Read Full Review
    9/23/2021 12:00:00 AM | Google
  • ★★★★★ Eboni Ogburn
    This experience this time around sucked! I ended being told a lot of work needed to be done including $400 for brakes. I took my Durango to another shop where I was told my brakes were actually 90% all the way around! I was also told my wheel alignment was off as well as all motor mounts were broken! Come to find out only ONE was bro | Read Full Review
    9/23/2021 12:00:00 AM | Google
  • ★★★★ Steve S
    Check engine light was on. Made an appointment dropped my truck the night before. They kept it for 4 days in which time they changed my airfilter and told me it was fixed. Day later light comes back on and when I called the service writer for a follow up, he won't answer the phone or return my calls. Left several voice mails. Don't w | Read Full Review
    9/23/2021 12:00:00 AM | Google
  • ★★★★★ Eugene Mahon
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    9/22/2021 12:00:00 AM | Google
  • ★★★★★ david carter
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    9/22/2021 12:00:00 AM | Google
  • ★★★★★ ERIC HARVEY
    Appreciate the recall fix and all updates ?? | Read Full Review
    9/22/2021 12:00:00 AM | Google
  • ★★★★★ Brandon Snider
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    9/22/2021 12:00:00 AM | Google
  • ★★★★★ diamond terry
    I was in and out under an hour for a tire rotation and oil change .. very pleased | Read Full Review
    9/22/2021 12:00:00 AM | Google
  • ★★★★★ Megan Lengyel
    Great place! | Read Full Review
    9/22/2021 12:00:00 AM | Google
  • ★★★★★ Larissa Flesher
    We had nick hittle for a salesman, everything was so smooth and fast, got the jeep I wanted, it was detailed, full tank of gas and washed before pick up, all transfers went smooth. All and all al Serra made it happen. | Read Full Review
    9/22/2021 12:00:00 AM | Google
  • ★★★★ Dawn Thomason
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    9/22/2021 12:00:00 AM | Google
  • ★★★★★ Gwendolyn Banyard
    | Read Full Review
    9/20/2021 12:00:00 AM | Google
  • ★★★★★ Four Seasons Runner
    Best car buying experience I’ve had. Erik Faulkner was the perfect mixture of professional, personal and efficient. Very accommodating! My husband and I are very happy with his service and will recommend him highly! | Read Full Review
    9/20/2021 12:00:00 AM | Google
  • ★★★★★ Adrian Walker
    Howard from the Jeep service center was a first class experience. He got me in and out in under 30 min. Can’t explain enough how much he helped me. | Read Full Review
    9/20/2021 12:00:00 AM | Google
  • ★★★★★ Nicolas Multhaupt
    | Read Full Review
    9/17/2021 12:00:00 AM | Google
  • ★★★★★ Robyn Reaume
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    9/17/2021 12:00:00 AM | Google
  • ★★★★★ Roy Wilcox
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    9/17/2021 12:00:00 AM | Google
  • ★★★★★ Michelle Rettberg-Chuleas
    Fred was awesome! He got me in right away, and my oil change was done quickly. | Read Full Review
    9/17/2021 12:00:00 AM | Google
  • ★★★★★ Megan Gregory
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    9/17/2021 12:00:00 AM | Google
  • ★★★★★ Maurice Horne
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    9/17/2021 12:00:00 AM | Google
  • ★★★★★ Gena Pettis
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    9/17/2021 12:00:00 AM | Google
  • ★★★★ michele cooksey
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    9/17/2021 12:00:00 AM | Google
  • ★★★★★ Troy Stamm
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    9/16/2021 12:00:00 AM | Google
  • ★★★★★ Julie N
    Fred was very professional and easy to communicate via text through out the day of our repair! Thanks Fred, we will be back! | Read Full Review
    9/16/2021 12:00:00 AM | Google
  • ★★★★★ Annette Perry
    I would like to thank Al Serra Chrysler Dodge Jeep Ram service center for repairing my Jeep. They were prompt and kept me updated on everything concerning my vehicle. I would recommend Al Serra to anyone for their services.......Thank you Greg. | Read Full Review
    9/16/2021 12:00:00 AM | Google
  • ★★★★★ Mike Fritzler
    Always go above and beyond Great people | Read Full Review
    9/16/2021 12:00:00 AM | Google
  • ★★★★★ Ikia Hunter
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    9/16/2021 12:00:00 AM | Google
  • ★★★★ Joanna Brown
    There were no loaners due to a shortage and l am a one car household. Shuttle drivers Dave and Larry were wonderful. Service Advisor Greg was professional and helpful. Glad to have my beautiful Chrysler back. Thank you to all!!! | Read Full Review
    9/16/2021 12:00:00 AM | Google
  • ★★★★★ Brian Lamberton
    Al Serra Jeep fixed my 2019 Jeep Cherokee. Thank you | Read Full Review
    9/15/2021 12:00:00 AM | Google
  • ★★★★★ Kelly Bayley
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    9/15/2021 12:00:00 AM | Google
  • ★★★★★ Ryan Bladzik
    Fast and friendly service. Very pleased. | Read Full Review
    9/15/2021 12:00:00 AM | Google
  • ★★★★ Kayla Emry
    I waited an extra 45 min after my truck was done being worked on and no one came out to me. I went in to ask and no one knew what was going on. | Read Full Review
    9/15/2021 12:00:00 AM | Google
  • ★★★★★ Amie Jenkins
    Our salesman Nick Hittle took care of us from the moment we walked in until the moment we left. He was extremely helpful and knowledgeable! We will definitely be returning customers! | Read Full Review
    9/14/2021 12:00:00 AM | Google
  • ★★★★★ reema a
    Always a great experience! | Read Full Review
    9/13/2021 12:00:00 AM | Google
  • ★★★★★ john brady
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    9/13/2021 12:00:00 AM | Google
  • ★★★★★ James Cooper
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    9/13/2021 12:00:00 AM | Google
  • ★★★★★ Sabrina Turner
    I had a very good experience the experience at Al Sarah's the worker Dion was was very very good my car isn't fixed yet but but Dion went out and above to help me thank you Dion for all your help | Read Full Review
    9/13/2021 12:00:00 AM | Google
  • ★★★★★ William Stadnikia
    Excellent service as always. | Read Full Review
    9/13/2021 12:00:00 AM | Google
  • ★★★★★ pamela carwile
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    9/13/2021 12:00:00 AM | Google
  • ★★★★ pam brink
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    9/13/2021 12:00:00 AM | Google
  • ★★★★★ Katreena Thomas
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    9/13/2021 12:00:00 AM | Google
  • ★★★★ Latasha Thigpen
    I came in at 7am for my 7:20am appointment.. By 8:05 I checked to see what's the hold up after seeing people come after me leaving before me! Upon approaching my intake agent..I was told my truck had not made it inside for a simple oil change. I was intrigued to see a stamped red sign on my paperwork stating wait! Waiting is just wha | Read Full Review
    9/13/2021 12:00:00 AM | Google
  • ★★★★★ Matthew Shepherd
    Fred is the most personable advisor I’ve dealt with up to this point. It was a great visit. | Read Full Review
    9/12/2021 12:00:00 AM | Google
  • ★★★★★ Amber Sanders
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    9/12/2021 12:00:00 AM | Google
  • ★★★★ Isaiah Turner
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    9/12/2021 12:00:00 AM | Google
  • ★★★★★ Mark Kaiser
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    9/11/2021 12:00:00 AM | Google
  • ★★★★★ David Schilling
    Great service, completed my repairs quickly and my vehicle was returned clean and looking like new. | Read Full Review
    9/11/2021 12:00:00 AM | Google
  • ★★★★★ Nick Tsouroullis
    Best car buying experience ever! Authenticity and honesty are refreshing. | Read Full Review
    9/11/2021 12:00:00 AM | Google
  • ★★★★ Cherie Brown
    I had a good experience at Al Serra on 9-8-21. | Read Full Review
    9/11/2021 12:00:00 AM | Google
  • ★★★★★ Gregory Pelc
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    9/11/2021 12:00:00 AM | Google
  • ★★★★ Sally Lunde
    The body shop staff tells you a bunch of lies. Told us they would keep you updated on the service and in the 17 days they had the truck never called 1 time. I had to do all the calling then they still told you more lies. I finally got very mad as they were about to make me miss my sister funeral and still they showed no compassion. S | Read Full Review
    9/11/2021 12:00:00 AM | Google
  • ★★★★★ Lori gragg
    Meghann Snow was incredible! Getting my first new car in over 25 years, she made me feel so comfortable!! Thank you Meghann for a very exciting experience! You are the best!! | Read Full Review
    9/10/2021 12:00:00 AM | Google
  • ★★★★★ Kristine Sedlak
    We dealt with Jason Fleury! He was super friendly and was great to work with. He got the answers to issues we had with our trade in. Worked everything out and we couldn't be happier for the results we got. This is our fourth purchase from Al Serra. The right car at the best price every time! Thanks Jason and thank you Al Serra! | Read Full Review
    9/10/2021 12:00:00 AM | Google
  • ★★★★★ Ken Gates
    Greg always does a great job everytime I'm there. From simple maintenance to more complex issues he makes sure things are taken care of and that I'm kept in the loop. | Read Full Review
    9/9/2021 12:00:00 AM | Google
  • ★★★★★ Alex Marion
    Great service, friendly interactions | Read Full Review
    9/9/2021 12:00:00 AM | Google
  • ★★★★★ Paul Bonner
    Took my Pacifica in for a sliding door issue, got an oil change as well. Got the call 2.5 hours later , every thing completed. How can you do better than that . Thanks Serra Chrysler . Great job. | Read Full Review
    9/9/2021 12:00:00 AM | Google
  • ★★★★★ Sara Burene
    Great Jeep service department!!!! Fred is very knowledgeable and helpful! Highly recommend. | Read Full Review
    9/9/2021 12:00:00 AM | Google
  • ★★★★★ Clara McPherson
    My sales agent, Nick Hittle, was very well versed on the new Grand Cherokee that was coming to his dealership. That was the one I had wanted. Nick worked with to get me the very best deal possible. This was the third Jeep I had leased with Nick at Al Serra"s. Thank you Nick for everything. I wouldn't go anywhere else. Clara | Read Full Review
    9/9/2021 12:00:00 AM | Google
  • ★★★★★ Elizabeth “Beth” Huiskins
    | Read Full Review
    9/7/2021 12:00:00 AM | Google
  • ★★★★★ Charlita Sledge
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    9/6/2021 12:00:00 AM | Google
  • ★★★★★ GCODE Savage
    You guys were fast and polite! Helped with everything I needed right away and answered all my questions. | Read Full Review
    9/6/2021 12:00:00 AM | Google
  • ★★★★★ Matt Wiltsie
    | Read Full Review
    9/6/2021 12:00:00 AM | Google
  • ★★★★★ An enemy
    | Read Full Review
    9/6/2021 12:00:00 AM | Google
  • ★★★★★ aubri pinkston
    | Read Full Review
    9/5/2021 12:00:00 AM | Google
  • ★★★★★ Gary Goetzinger
    Fast, efficient and friendly service. | Read Full Review
    9/5/2021 12:00:00 AM | Google
  • ★★★★★ Debbie MacEachern
    Nick Hittle was our salesperson when we bought our first Jeep in 2014 and it was so awesome we went back for another one this year. Nick made it very easy and stress free! I highly recommend you look him up if you are in the market for a new vehicle. ?? | Read Full Review
    9/5/2021 12:00:00 AM | Google
  • ★★★★★ Gerald Goodrich
    Always excellent service | Read Full Review
    9/4/2021 12:00:00 AM | Google
  • ★★★★★ timothy hunter
    They did a great job at getting my vehicle back to normal period they also cleaned out and detailed the interior of my vehicle which was not expected thank you for going above and beyond. | Read Full Review
    9/4/2021 12:00:00 AM | Google
  • ★★★★★ Bob Frasier
    Quick efficient Service Department with an emphasis on Customer Service. | Read Full Review
    9/3/2021 12:00:00 AM | Google
  • ★★★★★ Rochelle Gasso
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    9/3/2021 12:00:00 AM | Google
  • ★★★★ Jerry Bergler
    | Read Full Review
    9/3/2021 12:00:00 AM | Google
  • ★★★★★ Tracy Butcher
    Deon was super helpful, he was efficient and handled my service like a pro. Making sure I got the service I requested, while I went between getting my vehicle set up with him for service and assisting my young daughter in getting her vehicle set up for service (first professional auto service appt) with another service advisor. | Read Full Review
    9/2/2021 12:00:00 AM | Google
  • ★★★★★ Janet Mcpherson
    | Read Full Review
    9/2/2021 12:00:00 AM | Google
  • ★★★★★ Susan Spitzer
    | Read Full Review
    9/2/2021 12:00:00 AM | Google
  • ★★★★★ Hare
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    9/1/2021 12:00:00 AM | Google
  • ★★★★★ Ned Gibson
    | Read Full Review
    9/1/2021 12:00:00 AM | Google
  • ★★★★★ Aspect Schummer
    | Read Full Review
    9/1/2021 12:00:00 AM | Google
  • ★★★★★ cybil
    Austin was so helpful during the purchase of my Grand Cherokee L! He answered all questions and executed all requests promptly. Even though I was on a time crunch, he did everything thoroughly and as quickly as possible. Always an amazing experience at Al Serra. Wouldn’t go anywhere else! | Read Full Review
    8/31/2021 12:00:00 AM | Google
  • ★★★★★ Brent Cook
    | Read Full Review
    8/31/2021 12:00:00 AM | Google
  • ★★★★★ Susan Theakston
    | Read Full Review
    8/31/2021 12:00:00 AM | Google
  • ★★★★★ J Carriveau
    | Read Full Review
    8/31/2021 12:00:00 AM | Google
  • ★★★★★ Sharon Burnor
    | Read Full Review
    8/31/2021 12:00:00 AM | Google
  • ★★★★★ mike heredia
    | Read Full Review
    8/31/2021 12:00:00 AM | Google
  • ★★★★★ Kwame Abraham
    | Read Full Review
    8/28/2021 12:00:00 AM | Google
  • ★★★★★ Molly Schofield
    | Read Full Review
    8/28/2021 12:00:00 AM | Google
  • ★★★★★ Heidi Settle
    | Read Full Review
    8/28/2021 12:00:00 AM | Google
  • ★★★★★ Jamie Vandewater
    | Read Full Review
    8/28/2021 12:00:00 AM | Google
  • ★★★★★ Sean Mcglothin
    | Read Full Review
    8/28/2021 12:00:00 AM | Google
  • ★★★★★ Mark Moreno
    | Read Full Review
    8/28/2021 12:00:00 AM | Google
  • ★★★★★ Fred Baldwin
    | Read Full Review
    8/26/2021 12:00:00 AM | Google
  • ★★★★★ Eric Kennedy
    Deon is friendly and efficient! Great service. | Read Full Review
    8/26/2021 12:00:00 AM | Google
  • ★★★★★ tee carl
    | Read Full Review
    8/26/2021 12:00:00 AM | Google
  • ★★★★★ Jessica Epley
    | Read Full Review
    8/26/2021 12:00:00 AM | Google
  • ★★★★★ Daniel Duncan MIS
    This is the 3rd vehicle purchased from Steve. He went the extra 3 miles and made buying a car living on Mackinac Island a Great Lakes breeze! | Read Full Review
    8/26/2021 12:00:00 AM | Google
  • ★★★★★ St Harris
    | Read Full Review
    8/26/2021 12:00:00 AM | Google
  • ★★★★★ Robin Thompson
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    8/26/2021 12:00:00 AM | Google
  • ★★★★★ Bridgett Beasley
    | Read Full Review
    8/26/2021 12:00:00 AM | Google
  • ★★★★★ Tina Stewart
    Always wonderful service at All Serra I been going here for close to 20 years. Best part is seeing everyone smile and having a good day regardless the department they work in. My Jeep loves it's second home. | Read Full Review
    8/25/2021 12:00:00 AM | Google
  • ★★★★★ Rich Wilcox
    | Read Full Review
    8/24/2021 12:00:00 AM | Google
  • ★★★★★ Amy Trecha
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    8/24/2021 12:00:00 AM | Google
  • ★★★★★ Jason Salay
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    8/24/2021 12:00:00 AM | Google
  • ★★★★★ Elise Bennett
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    8/24/2021 12:00:00 AM | Google
  • ★★★★★ Christine Godwin
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    8/24/2021 12:00:00 AM | Google
  • ★★★★★ Jade Ciosek
    I’ve always hated having to take my car in for service but Al Serra has always made it a pleasant experience. While other dealerships take there sweet time getting your vehicle in and getting it fixed, they’re on the ball. Ben is absolutely fantastic and Greg and Deon are right there with him. | Read Full Review
    8/24/2021 12:00:00 AM | Google
  • ★★★★★ Emma Duplanty
    | Read Full Review
    8/24/2021 12:00:00 AM | Google
  • ★★★★★ Dennis Morgan
    Howard Taylor did a fantastic job! Very friendly and courteous! Austin did a great job! | Read Full Review
    8/23/2021 12:00:00 AM | Google
  • ★★★★★ Bill Brandon
    Jim Dallas made my new lease experience easy and satisfying. I called him ahead of my visit and he had the right Truck and all the paperwork waiting for me. In less than an hour, I was driving away happy. | Read Full Review
    8/23/2021 12:00:00 AM | Google
  • ★★★★★ Krista Horton
    Fast and efficient service! | Read Full Review
    8/23/2021 12:00:00 AM | Google
  • ★★★★★ Mike Burton
    Erik is great! This is our third purchase/lease with him. He always makes the process smooth and without any pressure of other sale representatives at other dealerships. His communication is stellar. He always answered our random questions, when waiting for our Jeep Grand Cherokee L to arrive. On top of all that, he has a great sense | Read Full Review
    8/22/2021 12:00:00 AM | Google
  • ★★★★★ David Mellott
    | Read Full Review
    8/22/2021 12:00:00 AM | Google
  • ★★★★★ Penny Teffner
    Kyle was very kind and patient with us through the waiting time and explaining the vehicle when it came in. He went over all the paperwork very well. | Read Full Review
    8/22/2021 12:00:00 AM | Google
  • ★★★★★ Stephanie Mclaughlin
    Steve Carnes was professional, attentive, and willing to go above and beyond to ensure a smooth buying experience | Read Full Review
    8/21/2021 12:00:00 AM | Google
  • ★★★★★ John Makaravage
    Nick was great to work with. Knowledgeable and painless in getting my new truck, I would highly recommend him to anyone. | Read Full Review
    8/21/2021 12:00:00 AM | Google
  • ★★★★ Amber Niedzielski
    I have had to take my car to be fixed multiple times for the same issues. (Like 6-8 times within the last 2 years) This last time was extremely frustrating and should not have cost me anything. I use them for convenience but at this point it’s not convenient and I won’t be taking my car back to them unless I absolutely have to. Since | Read Full Review
    8/21/2021 12:00:00 AM | Google
  • ★★★★★ Jeff Smith
    Greg in service did a great job. Friendly and responsive to questions. | Read Full Review
    8/19/2021 12:00:00 AM | Google
  • ★★★★★ Stacy Miller
    | Read Full Review
    8/18/2021 12:00:00 AM | Google
  • ★★★★★ Renee Jones
    Kept in touch during vehicle repair service. | Read Full Review
    8/17/2021 12:00:00 AM | Google
  • ★★★★★ michelle moomey
    Randy Collick was exceptional to work with. Randy worked hard to find me the right car at the right price! He was helpful, honest, patient and made leasing (twice now) stress free. Randy is a no pressure sales associate who made the experience comfortable, quick and easy. I will continue to work with Randy to lease/buy vehicles in th | Read Full Review
    8/17/2021 12:00:00 AM | Google
  • ★★★★★ Raven
    | Read Full Review
    8/17/2021 12:00:00 AM | Google
  • ★★★★★ Charlie Bruton
    | Read Full Review
    8/17/2021 12:00:00 AM | Google
  • ★★★★★ Iris Law-Hicks
    I really enjoyed working with Howard! I arrived and did not have to wait AT ALL! He greeted me with a friendly goodmorning and how may I assist you this morning. He explain everything to me and after a little over an hour I was out of there! Thanks Howard for assisting me! | Read Full Review
    8/17/2021 12:00:00 AM | Google
  • ★★★★★ Bee Xiong
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    8/17/2021 12:00:00 AM | Google
  • ★★★★★ Connie Smith
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    8/17/2021 12:00:00 AM | Google
  • ★★★★★ Carl Crowder
    Very organized and efficient service | Read Full Review
    8/16/2021 12:00:00 AM | Google
  • ★★★★★ Donna Verbouw
    Fast & efficient service | Read Full Review
    8/16/2021 12:00:00 AM | Google
  • ★★★★★ Kris McHale
    | Read Full Review
    8/15/2021 12:00:00 AM | Google
  • ★★★★★ Danielle Woodbury
    Let me start by saying that I’ve never been a fan of Al Serra, every time I’ve walked into the dealership it was not a pleasant experience. I guess the third time is a charm because Kyle made the experience wonderful. I’ve never owned a Chrysler vehicle and I’ve always owned GMC so this was new territory for me and a little bit of un | Read Full Review
    8/15/2021 12:00:00 AM | Google
  • ★★★★★ abe raleigh
    My experience was great. Deon went over everything wrong with my truck and explained how much everything would cost. He made sure to get the repairs done quickly so I was not without my vehicle for a long period of time. | Read Full Review
    8/14/2021 12:00:00 AM | Google
  • ★★★★★ Roy Swoffer
    Adam Garceau was the best car salesman I have ever had.He had everything ready walked us through all the paperwork and called days after to make sure everything was good. I drove over an hour to get my truck and any other vehicle I buy I will make that drive again. | Read Full Review
    8/13/2021 12:00:00 AM | Google
  • ★★★★★ Karen Hazzard
    We have had a couple issues with our now out-of-warranty Pacifica. We dealt with Connor Fisher and we’re pleased with the young man’s competence and professionalism. Our concerns were resolved in both cases. Thank you! | Read Full Review
    8/11/2021 12:00:00 AM | Google
  • ★★★★★ erik booth
    Nick Hittle was outstanding and worked hard to find me the truck that I was looking for. I would highly recommend him if you are looking for a used or new vehicle. Great guy and great service. | Read Full Review
    8/11/2021 12:00:00 AM | Google
  • ★★★★★ Amanda Amis
    Erik Faulkner is 100% Amazing! Very friendly and up front! Answered all the questions I had and if he didn’t know it he found out right away for me! | Read Full Review
    8/9/2021 12:00:00 AM | Google
  • ★★★★★ Douglas Ogden
    Service was effecient and on time. Advisor was friendly and communication was great. Good place to do business. | Read Full Review
    8/8/2021 12:00:00 AM | Google
  • ★★★★★ Tracy Butcher
    It was great. The service advisor was efficient and handled my service like a pro! Oil change and tire rotation seem to have been done just as they should have been. | Read Full Review
    8/8/2021 12:00:00 AM | Google
  • ★★★★★ Kevin Fowler
    Randy Collick is THE SALESMAN to ask for at Al Serra! Very professional and honest and sold us 2 vehicles with excellent warranties. My kids are driving and you want the extra warranties without your monthly payments draining your budget. He answered all our questions and made the process painless. Seriously…ask for Randy! | Read Full Review
    8/5/2021 12:00:00 AM | Google
  • ★★★★★ Sherida Sims
    | Read Full Review
    8/5/2021 12:00:00 AM | Google
  • ★★★★★ Ronald Davis
    Very nice and great service ron | Read Full Review
    8/3/2021 12:00:00 AM | Google
  • ★★★★★ Dan
    Hudy Handy was agin an amazing person to work with. At first I was considering not even going to Al Serra after the repair departments poor job fixing a recall on my 2018 Wrangler almost caused me to wreck out on the highway. I spoke with Hudy and not only did he remember me, but we spoke like two old friends picking up where we left | Read Full Review
    8/2/2021 12:00:00 AM | Google
  • ★★★★★ Renato Barbi
    Excellent. Very supportive, fair and clear with the figures. | Read Full Review
    8/2/2021 12:00:00 AM | Google
  • ★★★★★ Amber Mardis
    The overall experience with David Garr was wonderful and super easy. He asked me what I was looking for in a new lease and then explained to me several different options within my preferred price range. My current lease was up and he was able to get me into a new vehicle quickly. Very appreciative for all of his help. | Read Full Review
    8/2/2021 12:00:00 AM | Google
  • ★★★★★ Ronald Lee.
    Good service clean facilities friendly staff | Read Full Review
    8/2/2021 12:00:00 AM | Google
  • ★★★★★ Jack Phillips
    My experience with Deon Miller at Al Serra was outstanding. He was helpful with all my questions and concerns and offered to help with getting me a vehicle over the Holiday weekend due to unforseen parts unavailability Ask for Deon. He will take care of all your service needs!. | Read Full Review
    8/2/2021 12:00:00 AM | Google
  • ★★★★★ Robert Schlosser
    I have had multiple service needs addressed here with different vehicles and they always take care of me. I tend to work with Howard in the Service Area; very friendly, knowledgeable, and straightforward. This is a great place for an oil change: Chrysler approved oil service at half the price it cost me elsewhere. | Read Full Review
    8/1/2021 12:00:00 AM | Google
  • ★★★★★ Dawn Wiles
    Austin is a top notch salesperson. He works hard, listens, and is very responsive (returns messages quickly). He is knowledgeable and puts customers first. My family would definitely recommend Austin for your next automobile purchase. | Read Full Review
    7/29/2021 12:00:00 AM | Google
  • ★★★★★ Tyler Rosser
    David was wonderful to work with. He took care of everything! Highly recommended! | Read Full Review
    7/27/2021 12:00:00 AM | Google
  • ★★★★★ Deathof1983
    | Read Full Review
    7/27/2021 12:00:00 AM | Google
  • ★★★★★ chris nemets
    David Garr is the best sales person. I would recommend him to anyone wanting to buy a vehicle. He was very personable, caring and truly wanted to make sure everything I needed was taken care of and more! He kept me informed at every turn and I didnt have to wait for anything. I love my new Jeep!! | Read Full Review
    7/24/2021 12:00:00 AM | Google
  • ★★★★★ Bill Campbell
    Was a simple sale really..was introduced to Steve as we walked in the door. He went through the whole order process and explained to us how things worked while doing a build. He put all the cards on the table and was honest and straight forward! Would definitely go see him next time.. | Read Full Review
    7/24/2021 12:00:00 AM | Google
  • ★★★★★ Ken Byers
    Fred Wallace did a great job explaining in detail what had to be done to vehicle. Highly recommended. He is always spot on. Thanks Fred. | Read Full Review
    7/22/2021 12:00:00 AM | Google
  • ★★★★★ James Bruso
    Steve Carnes was very friendly, fast and knowledgeable. Anything that needed to get done, he was right on it. Not one issue! I recommend him to anyone that wants the same experience that I received. | Read Full Review
    7/21/2021 12:00:00 AM | Google
  • ★★★★ Aaron Walton
    Avoid taking your vehicle here for service. Double charge you on parts and have the highest per hour labor rate. Told them it wasn’t a fuel pump but still decided to fix that. Guess what.. wasn’t the fuel pump. Had a $100 deductible and had to pay over $500. Vehicle still doesn’t start. Cole was zero help and didn’t even try. We towe | Read Full Review
    7/21/2021 12:00:00 AM | Google
  • ★★★★★ Frederick Miller
    Deon at Service for Chrysler vehicles Very pleasant to work with and was helpful with my needs. | Read Full Review
    7/20/2021 12:00:00 AM | Google
  • ★★★★ Joseph Johnson
    Al Serra Took 1 week to get a return call to schedule service. Then Al Serra scheduled for 2 weeks in the future as it was first available slot, gave service team clear description of issue on vehicle and actions needed to identify the issue and resolve. Showed up 5 minutes early was quickly assisted in the service lane even demonstr | Read Full Review
    7/16/2021 12:00:00 AM | Google
  • ★★★★★ brenda lee
    great service and service dept. is great. Love dealing with Howard in service dept., he is great | Read Full Review
    7/13/2021 12:00:00 AM | Google
  • ★★★★★ Lyniel Odneal
    Trey was knowledgeable and very helpful, made the experience simple, and got me into the right vehicle. | Read Full Review
    7/12/2021 12:00:00 AM | Google
  • ★★★★★ Anthony Alexander
    | Read Full Review
    7/11/2021 12:00:00 AM | Google
  • ★★★★★ Sandy Schoensee
    My entire process to purchase a new RAM 1500 pickup at Al Serra was easy. My sales person, Nick Nittle was just amazing to work with. | Read Full Review
    7/8/2021 12:00:00 AM | Google
  • ★★★★★ Rachelle Wienandt
    Was greeted immediately and assisted!! Was super helpful and answered all my questions, gor my service in and was completed promptly | Read Full Review
    7/8/2021 12:00:00 AM | Google
  • ★★★★★ Dr. Khaled Elganainy
    Mr. Adam Garceau is TOP Notch Sales advisor. Great Asset for Alsera. Always goes above and beyond to satisfy his customers and never gets tired of my many calls :) | Read Full Review
    7/5/2021 12:00:00 AM | Google
  • ★★★★★ Kathy Halpin
    Trey was great, he kept us informed every step of the buying/leasing process. He was quick to answer our questions with great customer service. Don’t think anyone could have done better!!! | Read Full Review
    7/3/2021 12:00:00 AM | Google
  • ★★★★★ Patti Barnettt
    | Read Full Review
    7/1/2021 12:00:00 AM | Google
  • ★★★★★ Susan Nugent
    We just purchased our 2nd vehicle from Adam Garceau and we couldn’t be happier with the entire experience. | Read Full Review
    6/30/2021 12:00:00 AM | Google
  • ★★★★★ Melissa T
    | Read Full Review
    6/25/2021 12:00:00 AM | Google
  • ★★★★★ E sHoW3912
    | Read Full Review
    6/25/2021 12:00:00 AM | Google
  • ★★★★★ Douglas Baldwin
    | Read Full Review
    6/25/2021 12:00:00 AM | Google
  • ★★★★★ Joaquina Barsenas
    | Read Full Review
    6/25/2021 12:00:00 AM | Google
  • ★★★★★ Elizabeth Sullivan
    | Read Full Review
    6/25/2021 12:00:00 AM | Google
  • ★★★★★ Tony Agme
    I had a great vehicle buying experience at Al Serra Randy Collick was very helpful getting me the right vehicle at the right price. I will be coming back to see Randy for my next vehicle! | Read Full Review
    6/21/2021 12:00:00 AM | Google
  • ★★★★★ Joann Taljonick
    Great experience. Very quick service. | Read Full Review
    6/21/2021 12:00:00 AM | Google
  • ★★★★★ Lisa Besheers
    David always goes above and beyond. | Read Full Review
    6/21/2021 12:00:00 AM | Google
  • ★★★★★ Brenda Powell
    | Read Full Review
    6/17/2021 12:00:00 AM | Google
  • ★★★★★ d l
    | Read Full Review
    6/16/2021 12:00:00 AM | Google
  • ★★★★★ Kandice Hopkins
    I went in Al Serra knowing what I wanted. I had a bad experience at another dealership while in search of my vehicle. During this experience it was nice easy and and everything went smooth. Thanks Bryan for taking the time to explain things and walk through the process step by step and making me feel comfortable with my purchase. The | Read Full Review
    6/16/2021 12:00:00 AM | Google
  • ★★★★★ Jade Diem
    I had a great experience when purchasing my Jeep last week! Our salesman made it very quick and easy. The atmosphere was great, I will be sure to come back to purchase my next vehicle! Thank you so much. | Read Full Review
    6/16/2021 12:00:00 AM | Google
  • ★★★★★ Sofiya Stumpos
    | Read Full Review
    6/16/2021 12:00:00 AM | Google
  • ★★★★★ Gene Nikstad
    I found the vehicle I was looking for and drove off in less then 30 minutes once we agreed on the price My salesman Pete was easy to communicate with, had everything ready and treated me well Good experience | Read Full Review
    6/16/2021 12:00:00 AM | Google
  • ★★★★★ Michael Lucy
    | Read Full Review
    6/15/2021 12:00:00 AM | Google
  • ★★★★★ Lindsay Carlisle
    Thank you to Connor for your help! He was very patient!! | Read Full Review
    6/12/2021 12:00:00 AM | Google
  • ★★★★★ Tab Jewell
    Found exactly what I was looking for in my price range and was able to trade in my old car. Thanks Steve Carnes and everyone who helped out John Peera and Karla! | Read Full Review
    6/10/2021 12:00:00 AM | Google
  • ★★★★★ Michael Klemish
    Best automotive purchasing experience I have ever had. Highly recommended and will return to Al Serra for all of my vehicle purchases. | Read Full Review
    6/10/2021 12:00:00 AM | Google
  • ★★★★★ kay lovell
    Fast courteous service. Was pleased. | Read Full Review
    6/9/2021 12:00:00 AM | Google
  • ★★★★★ Lindsay Herriman
    Love the vehicle I got! Got the car I’ve been wanting for years!! They were very, very helpful!! Got me a good payment with a warranty! | Read Full Review
    6/9/2021 12:00:00 AM | Google
  • ★★★★★ Rae Morton
    | Read Full Review
    6/9/2021 12:00:00 AM | Google
  • ★★★★★ Jade Ezell
    I am very pleased with the service and assistance Al Serra Chrysler provided me. Steve Carnes was very helpful and honest with my options and gave the best recommendations to get me the jeep i wanted! I love love love my new jeep!! I felt very comfortable and felt no pressure to buy just any car. He also made the process speedy and w | Read Full Review
    6/9/2021 12:00:00 AM | Google
  • ★★★★★ Emily Nickel
    Steve’s knowledge of the process always provides me with 100% confidence that he will take care of me during the buying process. He always turns what is thought of as a stressful process into an easy, streamlined, and enjoyable experience. Steve is very trustworthy, and I will always purchase my vehicles from him! | Read Full Review
    6/8/2021 12:00:00 AM | Google
  • ★★★★★ Rosalyn Symons
    | Read Full Review
    6/4/2021 12:00:00 AM | Google
  • ★★★★★ Mike Bully
    | Read Full Review
    6/3/2021 12:00:00 AM | Google
  • ★★★★★ Bob Jannuzzi
    Meghann Snow was great, found us a truck to haul our new RV. Gave the dealership and sales person we normally deal first chance but didn’t want to be bothered. Highly recommend Al Serra and Meghann Snow. | Read Full Review
    5/31/2021 12:00:00 AM | Google
  • ★★★★★ Walter Dziedzic
    | Read Full Review
    5/31/2021 12:00:00 AM | Google
  • ★★★★★ Bernard Downey
    Purchased a new, 2021 Ram 2500 HD Cummins a few days ago, through sales rep John Counts and can’t say enough good things about the entire transaction. John is a top shelf professional and totally personable, delivering a truck with everything I wanted, prepped out impeccably, with no details overlooked! Great deal and dealer, will | Read Full Review
    5/29/2021 12:00:00 AM | Google
  • ★★★★★ Mary Smith
    | Read Full Review
    5/29/2021 12:00:00 AM | Google
  • ★★★★★ Brent Green
    | Read Full Review
    5/29/2021 12:00:00 AM | Google
  • ★★★★★ Jessica Bohlen
    My experience was great! David Garr was helpful and made the process of buying a new vehicle very enjoyable. He also works quickly and efficiently to get you in and out in a timely manner. | Read Full Review
    5/28/2021 12:00:00 AM | Google
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