Return to complete listing of Dodge Oil Change Service Specialists In Grand Blanc

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

road hazard tire &
wheel protection

for as low as $145, get full repair or replacement cost

Click to Learn More

The Benefits of Synthetic

  • Reduced strain on your battery and engine
  • Better performance in extreme high and low temperatures
  • Improved oil longevity
click here to watch a video and learn more

About Al Serra Chrysler Dodge Jeep Ram

Al Serra Chrysler Dodge Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (877) 681-4221 today to schedule your next appointment.

Our technicians at Al Serra Chrysler Dodge Jeep Ram are ready to help you!
Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Shelby Watts
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    9/23/2022 12:00:00 AM | Google
  • ★★★★★ Cyndi D
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    9/23/2022 12:00:00 AM | Google
  • ★★★★★ London Eisenbeis’s Life and Legacy Eisenbeis
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    9/23/2022 12:00:00 AM | Google
  • ★★★★★ Kevin Demps
    Very professional and knowledgeable! | Read Full Review
    9/21/2022 12:00:00 AM | Google
  • ★★★★★ Robert LaBranche
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    9/21/2022 12:00:00 AM | Google
  • ★★★★★ Dorothy Nelson
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    9/21/2022 12:00:00 AM | Google
  • ★★★★★ Chris Thoroman
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    9/21/2022 12:00:00 AM | Google
  • ★★★★★ Dawn Robb
    Completed promptly and thorough service | Read Full Review
    9/21/2022 12:00:00 AM | Google
  • ★★★★★ Dennis L.
    | Read Full Review
    9/21/2022 12:00:00 AM | Google
  • ★★★★★ Leslea Cunningham
    Whitney Palmer was excellent to work with. I would highly recommend this place to have your vehicle serviced. Everyone went above and beyond to help | Read Full Review
    9/21/2022 12:00:00 AM | Google
  • ★★★★★ Scott Hammond
    Fast, friendly service | Read Full Review
    9/21/2022 12:00:00 AM | Google
  • ★★★★ Dukezy
    They had my vehicle for 6 weeks got back 12,000.00 bill. Called them a week later to tell them my vehicle was leaking and I need to bring back and they couldn't get me in for 2 weeks as my transmission fluid is leaking out. My appointment is for Monday but so far my vehicle didn't get fixed it now has more issues...... DO NOT TAKE YO | Read Full Review
    9/21/2022 12:00:00 AM | Google
  • ★★★★★ matt guyski
    Outstanding service | Read Full Review
    9/20/2022 12:00:00 AM | Google
  • ★★★★★ Chris Robinson
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    9/20/2022 12:00:00 AM | Google
  • ★★★★★ Kameron Webster
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    9/18/2022 12:00:00 AM | Google
  • ★★★★★ P1k3r
    Took my 2013 Dodge Dart in for diagnosis. The technician provided a very informative report of issues present. | Read Full Review
    9/18/2022 12:00:00 AM | Google
  • ★★★★★ Deborah Busch
    | Read Full Review
    9/18/2022 12:00:00 AM | Google
  • ★★★★★ Diane Hoffman
    Greg Sunman was such a great help to me when my car died on the road! He was efficient in getting my car taken care of in a very timely manner. It was up and running in a day’s time and he answered all of my questions and concerns about my vehicle’s care. Thank you also for helping me access my Dodge rewards! It was a great experienc | Read Full Review
    9/18/2022 12:00:00 AM | Google
  • ★★★★★ Alex
    Andrew Zavatsky got me in a new ride within two days of deciding on a new vehicle. He was very easy to work with and helped answer any questions I had. Communication is a big thing when it comes to me buying a car and he was on top of his game making it even more enjoyable to purchase or lease a new or used car. Ive gotten three cars | Read Full Review
    9/17/2022 12:00:00 AM | Google
  • ★★★★★ Vanita Morse
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    9/17/2022 12:00:00 AM | Google
  • ★★★★★ Chance Hensley
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    9/16/2022 12:00:00 AM | Google
  • ★★★★★ Don Begley
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    9/16/2022 12:00:00 AM | Google
  • ★★★★★ Tod Sorensen
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    9/16/2022 12:00:00 AM | Google
  • ★★★★★ Chris Kaye
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    9/15/2022 12:00:00 AM | Google
  • ★★★★★ Libbie Conley
    Trey Edwards is great to work with! No pressure sales. My husband and I have had multiple leases with him. Great communication through the whole process. Genuine, nice guy! Highly recommended if you’re looking to buy or lease! 5 star service! | Read Full Review
    9/15/2022 12:00:00 AM | Google
  • ★★★★★ William Venturino
    | Read Full Review
    9/15/2022 12:00:00 AM | Google
  • ★★★★★ Janna Wallace
    I have been with Brian Miller at Al Serra for 9 years. It is a seemless experience. I always look forward to going back. | Read Full Review
    9/14/2022 12:00:00 AM | Google
  • ★★★★★ highpowered18
    Friendly and knowledgeable staff... | Read Full Review
    9/14/2022 12:00:00 AM | Google
  • ★★★★★ Brittany Snyder
    Even with being a little late because I had to feed my daughter I was still taken back quickly and my oil change was done even quicker than I expected. I’ve always done my own work on my vehicle so I was a little nervous being overcharged for the services but it was about what I would have paid to do it at home. Definitely recommend! | Read Full Review
    9/14/2022 12:00:00 AM | Google
  • ★★★★ Will Harris
    I had to wait 2 weeks before my truck could be serviced. I then waited 3 additional days after dropping truck off to hear any kind of feedback on what is wrong. Unfortunately the problem could not be diagnosed, however the the service person was courteous, polite and recommended other repairs which were needed. I hope the problem doe | Read Full Review
    9/14/2022 12:00:00 AM | Google
  • ★★★★★ Ed Madden
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    9/12/2022 12:00:00 AM | Google
  • ★★★★★ Giorgi Tchigladze
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    9/12/2022 12:00:00 AM | Google
  • ★★★★★ Terry Goett
    | Read Full Review
    9/11/2022 12:00:00 AM | Google
  • ★★★★★ Brian Lamberton
    Go see Fred at Al Serra Jeep service in Grand Blanc. He’ll work with you to get your vehicle serviced or any other vehicle needs. Thank you, Fred | Read Full Review
    9/11/2022 12:00:00 AM | Google
  • ★★★★★ Micah Brown
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    9/11/2022 12:00:00 AM | Google
  • ★★★★★ Megan Betts
    Fast and professional! Howard from the service department was extremely helpful and personable. | Read Full Review
    9/11/2022 12:00:00 AM | Google
  • ★★★★★ Rick Howells
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    9/11/2022 12:00:00 AM | Google
  • ★★★★ abe Hughes
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    9/11/2022 12:00:00 AM | Google
  • ★★★★★ Timothy Bott
    Service person was awesome to work with and you guys got it done as stated. Thank you and see you next time | Read Full Review
    9/9/2022 12:00:00 AM | Google
  • ★★★★★ Charles Rollison
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    9/8/2022 12:00:00 AM | Google
  • ★★★★★ Chris Petrusha
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    9/8/2022 12:00:00 AM | Google
  • ★★★★★ Nicholas Zabolotny
    Very clean, organized and friendly | Read Full Review
    9/8/2022 12:00:00 AM | Google
  • ★★★★★ Charles Allen
    My condenser was leaking - so no AC. Deon reached out to another dealership to get the replacement part. Very much appreciated, as the work was completed the next day. Excellent service advisor, as always. Thanks Deon. | Read Full Review
    9/8/2022 12:00:00 AM | Google
  • ★★★★ Dennis Wilson
    While initially disappointed when I checked in for my appointment and they said 24 hrs before they could look at it, they did get it in same day and discovered a fuse issue. Replaced and back to me in less than 6 hrs. | Read Full Review
    9/8/2022 12:00:00 AM | Google
  • ★★★★★ Jacklyn Music
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    9/7/2022 12:00:00 AM | Google
  • ★★★★★ Sherry Childress
    Adam went above and beyond to help me get a car .He was honest while I was looking to get me the right the car | Read Full Review
    9/7/2022 12:00:00 AM | Google
  • ★★★★★ Bruce Seeley
    Great services no problem with tech support Team leadership A1 enjoy the cleanse of the service department and good coffee | Read Full Review
    9/7/2022 12:00:00 AM | Google
  • ★★★★★ BBC Services & Lawn Care
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    9/7/2022 12:00:00 AM | Google
  • ★★★★★ Cathy Buccilli
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    9/3/2022 12:00:00 AM | Google
  • ★★★★★ Ilene Rountree
    Fred's customer service was exceptional. The staff was friendly. Everything looked very clean. | Read Full Review
    9/2/2022 12:00:00 AM | Google
  • ★★★★★ Renae Howard
    I walked in this morning. A Saturday on Labor Day weekend. I got the beautiful Jeep I wanted, at a price I can afford, from friendly and helpful people, Tom Muldoon and Annie made my year! You guys rock?? | Read Full Review
    9/2/2022 12:00:00 AM | Google
  • ★★★★★ Neil Graham
    Connor and the service team at Jeep did an excellent job getting me an appointment on short notice, then getting my car serviced in a timely matter. 5/5 for service and customer experience! | Read Full Review
    9/1/2022 12:00:00 AM | Google
  • ★★★★★ Breanna
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    9/1/2022 12:00:00 AM | Google
  • ★★★★★ Jennifer Arnes
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    9/1/2022 12:00:00 AM | Google
  • ★★★★★ Brian Hugo
    My truck was fixed in the time frame noted. Greg is always a pleasure to work with as was Connor when I came to pay and pick up my truck. The technicians always do a great job as well! These folks are really overworked but still keep a professional attitude. The dealership should recognize how well they do their jobs. I am a lit | Read Full Review
    9/1/2022 12:00:00 AM | Google
  • ★★★★★ Paul Smith
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    9/1/2022 12:00:00 AM | Google
  • ★★★★★ Michael Atkinson
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    9/1/2022 12:00:00 AM | Google
  • ★★★★★ Latsyrc TrenielK
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    8/31/2022 12:00:00 AM | Google
  • ★★★★★ hussein salem
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    8/30/2022 12:00:00 AM | Google
  • ★★★★★ john molloy
    Erik Faulkner was our sales associate, he great and very knowledgeable. A true honest salesman. Rare find | Read Full Review
    8/30/2022 12:00:00 AM | Google
  • ★★★★★ Rodney Hoover
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    8/30/2022 12:00:00 AM | Google
  • ★★★★★ Popi Junior
    Very professional and a quality of service! Go see Deon you won’t be disappointed. | Read Full Review
    8/30/2022 12:00:00 AM | Google
  • ★★★★★ Robert Bleckley
    Fast and friendly service | Read Full Review
    8/30/2022 12:00:00 AM | Google
  • ★★★★★ Jayme Graydon
    Our salesman Adam Sharp was awesome. | Read Full Review
    8/30/2022 12:00:00 AM | Google
  • ★★★★ Aujaurie Sparkman
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    8/30/2022 12:00:00 AM | Google
  • ★★★★★ Debbie Wurm
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    8/28/2022 12:00:00 AM | Google
  • ★★★★★ George Kovacs
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    8/28/2022 12:00:00 AM | Google
  • ★★★★★ Tanisha Lattimore
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    8/28/2022 12:00:00 AM | Google
  • ★★★★★ Anthony Rasak
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    8/26/2022 12:00:00 AM | Google
  • ★★★★★ Aaron Lennox
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    8/26/2022 12:00:00 AM | Google
  • ★★★★ Tiffany Shier
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    8/25/2022 12:00:00 AM | Google
  • ★★★★★ Anthony Strouse
    The service was completed well and in a timely manner | Read Full Review
    8/24/2022 12:00:00 AM | Google
  • ★★★★★ Danielle Lukasavitz
    Very attentive paper work in order.... helpful to our needs....... | Read Full Review
    8/24/2022 12:00:00 AM | Google
  • ★★★★★ Alexis Atkinson
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    8/23/2022 12:00:00 AM | Google
  • ★★★★★ Kayla Baxter
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    8/23/2022 12:00:00 AM | Google
  • ★★★★★ Edith Biggs
    I liked my first experience at this dealership. Customer service was great. I'll be going back if I have further issues with my vehicle. | Read Full Review
    8/20/2022 12:00:00 AM | Google
  • ★★★★★ Leonardo Jasso
    They are always quick with the oil changes. | Read Full Review
    8/19/2022 12:00:00 AM | Google
  • ★★★★★ elisa miller
    My experience with Erik Faulkner in leasing my new Jeep was seamless as usual. Thank you for always responding to all of my questions in such a timely manner. You did a fantastic job in keeping in a monthly payment that I am comfortable with. I will most definitely highly recommend you for my friends, families and any future endea | Read Full Review
    8/19/2022 12:00:00 AM | Google
  • ★★★★★ KH Mattis
    Fred Wallace at Al Serra Jeep Service Dept. is the BEST you will find. | Read Full Review
    8/19/2022 12:00:00 AM | Google
  • ★★★★ Jimica Wynn Leonard
    I spent $1600 with Al Serra and my 2010 Jeep commander still isn't running. They really let me down . | Read Full Review
    8/19/2022 12:00:00 AM | Google
  • ★★★★★ Preston Tocco
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    8/18/2022 12:00:00 AM | Google
  • ★★★★★ Paula Scott
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    8/16/2022 12:00:00 AM | Google
  • ★★★★★ liz speaks
    Great experience and customer service. Went in for an oil change and was out within an hour. | Read Full Review
    8/16/2022 12:00:00 AM | Google
  • ★★★★★ Ryan Bladzik
    Super fast and easy service. | Read Full Review
    8/16/2022 12:00:00 AM | Google
  • ★★★★★ Becky Edenburn
    Very fast and efficient service | Read Full Review
    8/16/2022 12:00:00 AM | Google
  • ★★★★★ Odette Johnson
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    8/16/2022 12:00:00 AM | Google
  • ★★★★★ D'Mya Mason
    I’m always treated very nicely by the Al Serra staff. However, the wait times for simply an oil change are getting longer and longer. I recently waited over 2 hours just for that. If you guys are short staffed you may want to make less appointments available for certain times. | Read Full Review
    8/16/2022 12:00:00 AM | Google
  • ★★★★ Bre-Ana Days
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    8/14/2022 12:00:00 AM | Google
  • ★★★★★ Ashley Grzywacz
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    8/12/2022 12:00:00 AM | Google
  • ★★★★★ Brittnany Thomas
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    8/12/2022 12:00:00 AM | Google
  • ★★★★★ Shelton Lynch
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    8/12/2022 12:00:00 AM | Google
  • ★★★★★ Alyson Epolito
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    8/12/2022 12:00:00 AM | Google
  • ★★★★★ Joe L
    I haven't signed on the dotted line yet, so I can't comment on that experience. However, everything from my initial call, which was answered by Tasha, up through visiting the dealership, checking out the vehicle, discussing my options, and some negotiating has gone well. If it continues though the actual purchase (I'm sleeping on it) | Read Full Review
    8/12/2022 12:00:00 AM | Google
  • ★★★★ James Noakes
    Had my Truck for for almost a month had to pay out of pocket for a rental for the entire time. Due to the fact that they “no longer give out loaner vehicles” also had to to pay 800 in repairs for a malfunctioning parking brake that I’ve never even used because it’s not covered under my warranty…Did I mention my truck is a lease? | Read Full Review
    8/12/2022 12:00:00 AM | Google
  • ★★★★★ Lindsay Sensoli
    | Read Full Review
    8/11/2022 12:00:00 AM | Google
  • ★★★★★ Jim Joseph
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    8/11/2022 12:00:00 AM | Google
  • ★★★★★ David Sears
    Awesome staff and great service! | Read Full Review
    8/11/2022 12:00:00 AM | Google
  • ★★★★★ Quinn Legend
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    8/11/2022 12:00:00 AM | Google
  • ★★★★★ April Christopher
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    8/11/2022 12:00:00 AM | Google
  • ★★★★★ Danny Wilcox
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    8/11/2022 12:00:00 AM | Google
  • ★★★★★ James Provost
    Oil change and tire rotation was completed in a timely manner. | Read Full Review
    8/11/2022 12:00:00 AM | Google
  • ★★★★ t s
    Good car dealer | Read Full Review
    8/11/2022 12:00:00 AM | Google
  • ★★★★ Aaron Kelly
    Communication was terrible. Seems like no one really cares to help you or wants to for that matter. When I arrived for an appointment I just stood there while they were talking and hanging up certificates before someone finally engaged me. I had to ask for updates during the time my vehicle was in the shop. When I picked up my vehicl | Read Full Review
    8/11/2022 12:00:00 AM | Google
  • ★★★★★ James Cooper
    Great service | Read Full Review
    8/9/2022 12:00:00 AM | Google
  • ★★★★★ Larry King
    As always I got fast courteous service. | Read Full Review
    8/9/2022 12:00:00 AM | Google
  • ★★★★★ AC Collins
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    8/9/2022 12:00:00 AM | Google
  • ★★★★★ Carmen Valeriano
    Professional, curtious and considerate. I appreciate that they cleaned my car inside and out. That was an unexpected delightful surprise. Thank you Fred! | Read Full Review
    8/9/2022 12:00:00 AM | Google
  • ★★★★★ Charles Gutting
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    8/9/2022 12:00:00 AM | Google
  • ★★★★★ James Petty III
    Adam is a Great Guy, Great service he went above & beyond to help me! | Read Full Review
    8/8/2022 12:00:00 AM | Google
  • ★★★★★ Brandon Munsey
    Quick easy done! | Read Full Review
    8/6/2022 12:00:00 AM | Google
  • ★★★★★ Kelly Langston
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    8/6/2022 12:00:00 AM | Google
  • ★★★★★ Brad Sowa
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    8/5/2022 12:00:00 AM | Google
  • ★★★★ mike gibson
    Happy with the repairs. Took a couple days longer than I would have expected for the simplicity of the work. | Read Full Review
    8/5/2022 12:00:00 AM | Google
  • ★★★★★ Ashley Mengel
    Great, fast service every time I take my car in. Huge thanks to Tim MacDonald for always taking care of us! | Read Full Review
    8/4/2022 12:00:00 AM | Google
  • ★★★★★ Douglas Weatherly
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    8/3/2022 12:00:00 AM | Google
  • ★★★★★ Hannah Richard
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    8/3/2022 12:00:00 AM | Google
  • ★★★★★ Mary Hedger
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    8/3/2022 12:00:00 AM | Google
  • ★★★★★ Miranda Cramer
    Erik has been my “go to guy” for many years. He has always gone above and beyond in anything I’ve needed. Not only do my husband and I lease all of our vehicles through Erik, by my parents, siblings, and grandparents do too. He is honest, transparent, and will do what he can to help. I have enough trust in Erik that I tell him what I | Read Full Review
    8/3/2022 12:00:00 AM | Google
  • ★★★★★ Jake McAuliffe
    NICK WAS AWESOME!!!!! GREAT BUYING EXPERIENCE!!!!! | Read Full Review
    8/1/2022 12:00:00 AM | Google
  • ★★★★★ daniel nichol
    | Read Full Review
    8/1/2022 12:00:00 AM | Google
  • ★★★★★ Jet Kilmer
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    7/31/2022 12:00:00 AM | Google
  • ★★★★ Dennis Liimatta
    Quick service, did not add windshield washer solvent during oil change although the low level light came on when I started it at the dealership. Makes me wonder about the other checks performed. | Read Full Review
    7/31/2022 12:00:00 AM | Google
  • ★★★★★ Denise Miller
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    7/29/2022 12:00:00 AM | Google
  • ★★★★★ Rob Bennett
    This place is absolutely wonderful very clean very speedy service and a great team would definitely come back again | Read Full Review
    7/29/2022 12:00:00 AM | Google
  • ★★★★★ Brandon Mills
    Service was prompt, Fred was great to work with. | Read Full Review
    7/29/2022 12:00:00 AM | Google
  • ★★★★★ Betty Knott
    | Read Full Review
    7/29/2022 12:00:00 AM | Google
  • ★★★★★ James Petty III
    | Read Full Review
    7/29/2022 12:00:00 AM | Google
  • ★★★★ Rena VonCook
    Wow they actually asked to leave a review after horrible service, or I guess I should say lack of service. If you have car troubles don't bother with an appointment, they have no idea what the word means. I know a lot of places are backed up, so I called and made an appointment 2 weeks out to have my car looked at. The automatic shi | Read Full Review
    7/29/2022 12:00:00 AM | Google
  • ★★★★★ Kessa
    | Read Full Review
    7/27/2022 12:00:00 AM | Google
  • ★★★★★ Diane Forgoys
    | Read Full Review
    7/27/2022 12:00:00 AM | Google
  • ★★★★★ Tonya Teachworth
    Conner is who assisted me. He was friendly and very helpful. I was out in 30min. Conner informed me of a recall and help set the appointment up. | Read Full Review
    7/27/2022 12:00:00 AM | Google
  • ★★★★★ miguel quintanilla
    Quality cars, and a massive selection at that. Adam Sharp helped me out and got me into the Jeep Cherokee I wanted. Got me what I needed, I didn’t feel pressured at all with him and was always straight up with me. Has helped me out when it came to little requests regarding my purchase. I’d recommend this dealership cause of the quali | Read Full Review
    7/26/2022 12:00:00 AM | Google
  • ★★★★★ Sharon Welch
    My service advisor, Greg, was friendly and helpful. I would recommend Al Serra whenever you need a traditional oil change. As a widow and senior citizen, I am thankful there is a quick and affordable dealership that is able to meet my car's needs. | Read Full Review
    7/26/2022 12:00:00 AM | Google
  • ★★★★★ Alberto Gonzalez
    | Read Full Review
    7/26/2022 12:00:00 AM | Google
  • ★★★★ Joe Cox
    | Read Full Review
    7/26/2022 12:00:00 AM | Google
  • ★★★★ Z Kelly
    | Read Full Review
    7/26/2022 12:00:00 AM | Google
  • ★★★★★ brad548
    Drove 2 hours today to see a Jeep that read in the description *Non Smoker. Not true. What a waste of time. | Read Full Review
    7/26/2022 12:00:00 AM | Google
  • ★★★★ Kaela Covington
    | Read Full Review
    7/26/2022 12:00:00 AM | Google
  • ★★★★ Hersheylean Powell
    | Read Full Review
    7/25/2022 12:00:00 AM | Google
  • ★★★★★ Jeffrey Krzeszewski
    Even thou I didnt buy my Jeep from Al Serra, I received top notch service. Great place to go. | Read Full Review
    7/22/2022 12:00:00 AM | Google
  • ★★★★★ Noah J
    Dakota was great and kept me well updated on my car | Read Full Review
    7/22/2022 12:00:00 AM | Google
  • ★★★★★ Tim Nakapaahu
    I worked with Jason and there has not been another car salesmen that I have ever talked to that built trust and confidence and my car buying experience. The whole team ar Al Serra moved mountains to get me in to a vehicle when others couldn't. Would recommend to everyone and there mother! | Read Full Review
    7/22/2022 12:00:00 AM | Google
  • ★★★★★ Ray Elam
    Deon Miller you are always consistently providing excellent customer service and I am extremely pleased to have you as my personal service advisor!!! | Read Full Review
    7/22/2022 12:00:00 AM | Google
  • ★★★★★ ed holmes
    | Read Full Review
    7/22/2022 12:00:00 AM | Google
  • ★★★★★ Sheryl Burt
    | Read Full Review
    7/22/2022 12:00:00 AM | Google
  • ★★★★★ gerald lawrence
    | Read Full Review
    7/22/2022 12:00:00 AM | Google
  • ★★★★★ Chimere Patrick
    | Read Full Review
    7/21/2022 12:00:00 AM | Google
  • ★★★★★ David Martin
    Always great customer service. Trey has been great to work with.l, working hard to get the best deal. | Read Full Review
    7/21/2022 12:00:00 AM | Google
  • ★★★★★ Sandra Miller
    Hudy is the best! He is personable, had the answers to all my questions. I purchased my 2015 Dodge Charger from him & that’s why I came back to him again! | Read Full Review
    7/21/2022 12:00:00 AM | Google
  • ★★★★★ Amber Gagnon
    | Read Full Review
    7/21/2022 12:00:00 AM | Google
  • ★★★★ Dan Wallace
    I made an appointment to take my vehicle in on a Saturday. When I arrived I was informed that my vehicle would not be looked at until Tuesday. When it was repaired, it was almost $400 for 2 bolts and a gasket. It wasn't my idea of excellent service. | Read Full Review
    7/21/2022 12:00:00 AM | Google
  • ★★★★★ Michael Deem
    Easy to work with, no hassel purchase of a pre-owned car. | Read Full Review
    7/19/2022 12:00:00 AM | Google
  • ★★★★★ Heather Slivka
    | Read Full Review
    7/18/2022 12:00:00 AM | Google
  • ★★★★★ William Miracle
    | Read Full Review
    7/18/2022 12:00:00 AM | Google
  • ★★★★★ Justin Pangus
    Super helpful! Helped me lower my payment and got me into an awesome vehicle! I should of came here before! | Read Full Review
    7/18/2022 12:00:00 AM | Google
  • ★★★★★ Stephany Hall
    Adam Garceau is fantastic! He is a well rounded salesperson with excellent product knowledge. He shared with us buying options & alternatives. He knew our wants/needs and had us in the Jeep we wanted in 1 day!!! I cannot say enough about Adam. I have brought family members to buy from him and we are on our 3rd car with him. We will | Read Full Review
    7/18/2022 12:00:00 AM | Google
  • ★★★★★ banjollucy
    | Read Full Review
    7/18/2022 12:00:00 AM | Google
  • ★★★★★ mike moulton
    I was in and out in no time. Thanks again | Read Full Review
    7/17/2022 12:00:00 AM | Google
  • ★★★★★ George Veilleux
    ?? | Read Full Review
    7/17/2022 12:00:00 AM | Google
  • ★★★★★ MICHAEL HORN
    Will always buy my vehicles from Al Serra! The easiest plaxe to do business with. All staff is friendly and helpful. | Read Full Review
    7/16/2022 12:00:00 AM | Google
  • ★★★★★ janaye morris
    | Read Full Review
    7/16/2022 12:00:00 AM | Google
  • ★★★★★ Fred Baldwin
    Deon Miller gave me great customer service keeping me updated with the progress of my Vehicle repairs. Give Deon a call at Al Serra and experience awesome customer service whenever you're having Vehicle problems or just getting an oil change ?? | Read Full Review
    7/16/2022 12:00:00 AM | Google
  • ★★★★★ Annette Burman
    | Read Full Review
    7/16/2022 12:00:00 AM | Google
  • ★★★★★ Scott Hoeft
    Great folks have all my atto work dun there | Read Full Review
    7/16/2022 12:00:00 AM | Google
  • ★★★★ ryan owens
    I had gotten some work done on my jeep that is under warranty and only has 16k miles.. I was satisfied with the work. So when I needed to get a front end alignment done a few weeks later, I decided to schedule an appointment.. The sales rep started trying to hard sell me on a bunch of parts and labor that didn't need done and wouldn | Read Full Review
    7/16/2022 12:00:00 AM | Google
  • ★★★★★ Cindy Swain
    Connor in Service is Awesome! | Read Full Review
    7/15/2022 12:00:00 AM | Google
  • ★★★★★ Veronica Todd
    Thank you for quick and efficient service! ?? | Read Full Review
    7/15/2022 12:00:00 AM | Google
  • ★★★★★ Arndt Weierstahl
    Great fast professional place | Read Full Review
    7/15/2022 12:00:00 AM | Google
  • ★★★★★ Amy Dehner
    My service experience at Al Serra is consistently excellent, and their advisors are always professional. | Read Full Review
    7/15/2022 12:00:00 AM | Google
  • ★★★★★ Jennie Heathcott
    | Read Full Review
    7/15/2022 12:00:00 AM | Google
  • ★★★★★ Robert Curtis
    | Read Full Review
    7/15/2022 12:00:00 AM | Google
  • ★★★★★ Richard Prueter
    | Read Full Review
    7/15/2022 12:00:00 AM | Google
  • ★★★★★ Ryan Bradley
    | Read Full Review
    7/15/2022 12:00:00 AM | Google
  • ★★★★ art bri
    | Read Full Review
    7/15/2022 12:00:00 AM | Google
  • ★★★★★ Piers McDonald
    Our experience of purchasing a new a Ram 1500 From Adam Garceau was great. Adam took us through all the options that were available for the vehicle and let us build the vehicle we wanted. Adam was very knowledgeable and professional. We would recommend Adam in a heart beat. | Read Full Review
    7/13/2022 12:00:00 AM | Google
  • ★★★★ Sue Monczunski
    | Read Full Review
    7/13/2022 12:00:00 AM | Google
  • ★★★★★ John Galinetti
    | Read Full Review
    7/12/2022 12:00:00 AM | Google
  • ★★★★★ Brian Lamberton
    Go see Greg at Al Serra Jeep service in Grand Blanc. He’ll work with you to get your vehicle serviced or any other vehicle needs. Thank you, Greg | Read Full Review
    7/12/2022 12:00:00 AM | Google
  • ★★★★★ Emily Thayer
    Trey was so helpful throughout the whole process with me. He helped me get the best deal I could and even had the car and paperwork delivered to me as I live a hour away. He was always available when I had questions and he was very personable. I would definitely recommend him! I hope when my lease is up he will still be there to help | Read Full Review
    7/12/2022 12:00:00 AM | Google
  • ★★★★★ Tina Moore
    | Read Full Review
    7/12/2022 12:00:00 AM | Google
  • ★★★★★ Sharon King
    | Read Full Review
    7/12/2022 12:00:00 AM | Google
  • ★★★★★ Daniel Van Wagner
    highly professional as alwaws | Read Full Review
    7/12/2022 12:00:00 AM | Google
  • ★★★★★ yahshala el
    | Read Full Review
    7/12/2022 12:00:00 AM | Google
  • ★★★★★ Robert Creger
    | Read Full Review
    7/12/2022 12:00:00 AM | Google
  • ★★★★★ JOHN Flewwelling
    | Read Full Review
    7/12/2022 12:00:00 AM | Google
  • ★★★★ Craigvandercook
    Brought my new Jeep Cherokee l in for service. The Homelink doesn’t work. Got it back with instructions on how to program it. I know how. It doesn’t work. No fix. Had 8:30 appointment. Did not get back until next day. All they did was a oil change and tire rotation in a day and a half. Unacceptable. | Read Full Review
    7/9/2022 12:00:00 AM | DealerRater
  • ★★★★★ Alicia Kleeman
    Erik was very friendly and made my car buying experience very easy! I would recommend Erik to anyone wanting to get into a new car! | Read Full Review
    7/8/2022 12:00:00 AM | Google
  • ★★★★★ Steve Holda
    Fred provided outstanding customer service. Having worked for Chrysler 35 years, service like this makes me very happy! Steve | Read Full Review
    7/8/2022 12:00:00 AM | Google
  • ★★★★★ Norma Cooper
    Go see Nick he will be the last sales representative you will ever need. | Read Full Review
    7/8/2022 12:00:00 AM | Google
  • ★★★★★ Craig Wheeler
    | Read Full Review
    7/7/2022 12:00:00 AM | Google
  • ★★★★★ Dwayne Folks
    One of the quickest oil changes I have ever had | Read Full Review
    7/7/2022 12:00:00 AM | Google
  • ★★★★★ Ken Huffman
    Awesome place to do business. Everyone is professional, friendly, and goes above and beyond to ensure the customer is satisfied. | Read Full Review
    7/7/2022 12:00:00 AM | Google
  • ★★★★ Tanya williams
    | Read Full Review
    7/7/2022 12:00:00 AM | Google
  • ★★★★★ Travis Bendall
    took my 2013 charger sxt in for air bag recall repair. It was completed in a reasonable time. Only issue was my key fob, center console and handles in my car all had a half dried lubricant on them. I had lubricant on my fingers ,hands and arms all before I could even put my car into drive. | Read Full Review
    7/7/2022 12:00:00 AM | Google
  • ★★★★★ Tamika McDonald
    I finally got to purchase my own vehicle from Dave (David Long).. I met him via Google because I was looking for a specific vehicle. We talked and it was good vine and he is just a friendly guy, so friendly that I sent him 5/6 ppl to buy cars from him. But he’s that good and I would send anyone to him. He actually came in on his off | Read Full Review
    7/6/2022 12:00:00 AM | Google
  • ★★★★★ Amy Perry
    | Read Full Review
    7/6/2022 12:00:00 AM | Google
  • ★★★★★ Stanley Asphy
    The young was very professional. He knew how to do his job. He have the person needs in mine down to the good coffee. ?? | Read Full Review
    7/6/2022 12:00:00 AM | Google
  • ★★★★★ Jake McAuliffe
    | Read Full Review
    7/6/2022 12:00:00 AM | Google
  • ★★★★★ Rob Selley
    | Read Full Review
    7/6/2022 12:00:00 AM | Google
  • ★★★★★ Connie Grohoski
    | Read Full Review
    7/6/2022 12:00:00 AM | Google
  • ★★★★★ Theresa Kovala
    Good job! Answered all questions. | Read Full Review
    7/6/2022 12:00:00 AM | Google
  • ★★★★★ ed leathers
    Made appointment for 950am to have a oil change and tire rotation took over an hour, though it should have been faster. | Read Full Review
    7/6/2022 12:00:00 AM | Google
  • ★★★★★ Tom Wightman
    I want to give thanks to Dion Miller my service advisor he did a outstanding job in getting my vehicle done for me and keeping me updated on the process and what stage my vehicle is at . Thank you | Read Full Review
    7/5/2022 12:00:00 AM | Google
  • ★★★★★ Rod Sampson
    | Read Full Review
    7/5/2022 12:00:00 AM | Google
  • ★★★★★ Linda Sholtey
    | Read Full Review
    7/2/2022 12:00:00 AM | Google
  • ★★★★★ Joe Coeling
    Steve and Josh were great in assisting me with ordering my 2022 Ram. They made the experience seamless and delivered my new truck to my place of business. Highly recommend Steve and his associates if you are looking for a thorough and knowledgeable sales professional. | Read Full Review
    7/2/2022 12:00:00 AM | Google
  • ★★★★★ Eric Barach
    EXCELLENT SERVICE, | Read Full Review
    7/2/2022 12:00:00 AM | Google
  • ★★★★★ Anthony Williams
    | Read Full Review
    7/2/2022 12:00:00 AM | Google
  • ★★★★★ Nathan Hanvey
    | Read Full Review
    7/2/2022 12:00:00 AM | Google
  • ★★★★★ Mike Boyle
    So far everything is Good and the Service was amazing! From time I walked in til the time I left and Whitney was so Professional made me feel like I was a real part of the Al Serra Family. Even if it was for just an Oil Change. | Read Full Review
    7/1/2022 12:00:00 AM | Google
  • ★★★★★ Lori Horcha
    | Read Full Review
    7/1/2022 12:00:00 AM | Google
  • ★★★★★ Motoe Gillian
    | Read Full Review
    7/1/2022 12:00:00 AM | Google
  • ★★★★★ Albert Coward
    | Read Full Review
    6/28/2022 12:00:00 AM | Google
  • ★★★★★ Dennis Wolschon
    | Read Full Review
    6/27/2022 12:00:00 AM | Google
  • ★★★★★ Ron Housley
    Hudy over in the Chrysler sales department is the best! He really knows how to make someone feel like family and knows how to help them through the entire process of buying their new vehicle! Couldn’t imagine buying this car through anyone else! | Read Full Review
    6/27/2022 12:00:00 AM | Google
  • ★★★★★ Adalberto Herde
    Great service!!! | Read Full Review
    6/27/2022 12:00:00 AM | Google
  • ★★★★★ Jamie Montgomery
    I took my car in yesterday for a recall and was help by a wonderful person my the name of Whitney in the dodge service department. She answered all my question that I had and took very good care of me. If I had a good warranty on my car I would definitely get more work done on my car here. Thanks for the great job Al Serra!!!! | Read Full Review
    6/27/2022 12:00:00 AM | Google
  • ★★★★★ Alicia Gosciniak
    | Read Full Review
    6/27/2022 12:00:00 AM | Google
  • ★★★★ rhonda gamble
    Not satisfied at all . I told my supervisor I was bringing my car there to get looked at. She said oh no she didn’t have a good experience had to leave there a couple of day before it got looked at . | Read Full Review
    6/27/2022 12:00:00 AM | Google
  • ★★★★★ Edward Wenz
    Great & friendly sales staff. Helped find the right truck, called me promptly when I was searching. | Read Full Review
    6/26/2022 12:00:00 AM | Google
  • ★★★★★ Freddie Johnson
    | Read Full Review
    6/24/2022 12:00:00 AM | Google
  • ★★★★★ Jessica Orr
    Steve was fantastic! He was recommended by a family member to us. We already knew exactly what vehicle we wanted and he helped us get every deal we could on it. On top of that- the day it was delivered we were unable to get to the dealership before they closed. We went up after closing just to take a peek at the vehicle and the windo | Read Full Review
    6/23/2022 12:00:00 AM | Google
  • ★★★★★ John Rouse
    I would refer any new customer to Al Serra, to seek out Steve Carnes, he's a awesome person to work with when purchasing a new vehicle or lease. | Read Full Review
    6/23/2022 12:00:00 AM | Google
  • ★★★★★ Stanley Asphy
    | Read Full Review
    6/23/2022 12:00:00 AM | Google
  • ★★★★★ Angie
    Great dealership! They know how to treat a customer both in the purchasing and the servicing of a vehicle. | Read Full Review
    6/23/2022 12:00:00 AM | Google
  • ★★★★★ Jenny Bontrager
    | Read Full Review
    6/23/2022 12:00:00 AM | Google
  • ★★★★ Jen Wood
    | Read Full Review
    6/23/2022 12:00:00 AM | Google
  • ★★★★★ Heidi Bezinque
    | Read Full Review
    6/22/2022 12:00:00 AM | Google
  • ★★★★★ Bonnie Groshart
    | Read Full Review
    6/22/2022 12:00:00 AM | Google
  • ★★★★★ Ruth Hennig
    | Read Full Review
    6/22/2022 12:00:00 AM | Google
  • ★★★★★ Vicki Felt
    They were professional & efficient, got my vehicle don't in a timely manner. I was very satisfied with my first visit! | Read Full Review
    6/22/2022 12:00:00 AM | Google
  • ★★★★ Peg Fiewig
    Greg is top notch. He communicates well, is very professional and he feels like an old friend. Very personable!! | Read Full Review
    6/22/2022 12:00:00 AM | Google
  • ★★★★★ Sean Ritchey
    Steve did an awesome job of accommodating my schedule during my busy period of the year and getting the vehicle to me as quickly as possible! | Read Full Review
    6/20/2022 12:00:00 AM | Google
  • ★★★★★ Amy Gray
    | Read Full Review
    6/20/2022 12:00:00 AM | Google
  • ★★★★★ Libbie Conley
    | Read Full Review
    6/20/2022 12:00:00 AM | Google
  • ★★★★★ Jason Randolph
    | Read Full Review
    6/19/2022 12:00:00 AM | Google
  • ★★★★★ Craig Vandercook
    Had a o/c and tire rotation. Car was taken immediately for work. Fast and friendly service advisor. Was very quick. | Read Full Review
    6/19/2022 12:00:00 AM | Google
  • ★★★★★ Joseph Duvall
    Austin Jozwiak sales advisor for Al Serra Grand Blanc MI. Austin was very helpful with my new RAM truck. He walked me through all the things I wanted help with. When some of the things didn't work right, he took time the next day to go over it again and make it right. | Read Full Review
    6/18/2022 12:00:00 AM | Google
  • ★★★★★ Jeffrey Taylor
    | Read Full Review
    6/18/2022 12:00:00 AM | Google
  • ★★★★★ Liz Peeples
    | Read Full Review
    6/18/2022 12:00:00 AM | Google
  • ★★★★★ Joe Chico III
    Purchase a used vehicle From Toby McLean, At Al Serra Chrysler, Great vehicle, great price, Toby was great, see him for your used car needs. | Read Full Review
    6/18/2022 12:00:00 AM | Google
  • ★★★★★ Keith Springer
    | Read Full Review
    6/18/2022 12:00:00 AM | Google
  • ★★★★★ Kelly Jonkhans
    Nick Hittle was great to work with. I would highly recommend him when you are looking for a sales advisor. | Read Full Review
    6/18/2022 12:00:00 AM | Google
  • ★★★★★ Lee Simpson
    | Read Full Review
    6/18/2022 12:00:00 AM | Google
  • ★★★★★ Thomas McGeathy
    Enjoyed | Read Full Review
    6/18/2022 12:00:00 AM | Google
  • ★★★★ Craig Terryah
    Overall it was a decent experience. I've had my truck back for a day and I've found a few spots of grease in the intior that weren't cleaned up. The body shop manager Amanda is the reason is was a good experience. She addressed any and all issues I've had. | Read Full Review
    6/18/2022 12:00:00 AM | Google
  • ★★★★★ Jerry Peters
    My vehicle was fixed in a timely manner | Read Full Review
    6/16/2022 12:00:00 AM | Google
  • ★★★★★ mark smith
    | Read Full Review
    6/16/2022 12:00:00 AM | Google
  • ★★★★★ Peg Fiewig
    | Read Full Review
    6/16/2022 12:00:00 AM | Google
  • ★★★★★ Victor Church
    Great dealer honest Eric Faulkner was awesome I highly recommend him if you are looking for a vehicle he will not blow smoke up your but he gives you a great deal and is honest as the day is long | Read Full Review
    6/16/2022 12:00:00 AM | Google
  • ★★★★★ Ta'Mika “LifeOfALupie5” M
    Amazing experience. Connor made me aware of other options available to me for pricing as well as issues with my vehicle that my previous dealership never mentioned. Will definitely be back for additional services. | Read Full Review
    6/16/2022 12:00:00 AM | Google
  • ★★★★★ Sandra Miller
    | Read Full Review
    6/16/2022 12:00:00 AM | Google
  • ★★★★★ Wayne Bailey
    The service was terrible. The tech was disinterested, rude and carried on other conversations while checking me in which caused him to incorrectly record my phone number. This caused him to text updates to the wrong person for 3 days. Even though this other person obviously wasn't me, no attempt was made to correct the issue. Despite | Read Full Review
    6/16/2022 12:00:00 AM | Google
  • ★★★★★ Teresa Snarski
    This is my second car purchase from Carl in 6 months for my daughters. He has always been a perfect salesman to deal with. | Read Full Review
    6/14/2022 12:00:00 AM | Google
  • ★★★★★ Anthony Rivera
    Needed a key made for my 2005 Dodge Magnum RT they made quick and easy | Read Full Review
    6/14/2022 12:00:00 AM | Google
  • ★★★★★ Kelli Catrell
    Connor in the service department is very friendly and great to work with. He provides excellent service. | Read Full Review
    6/13/2022 12:00:00 AM | Google
  • ★★★★★ Joshua White
    Bought my Ram here, have had every service performed on it at Al Serra. 2016 Ram with now 213,000 miles. Always great service. | Read Full Review
    6/13/2022 12:00:00 AM | Google
  • ★★★★★ Steven Gill
    | Read Full Review
    6/13/2022 12:00:00 AM | Google
  • ★★★★★ Steve DeFina
    Great first experience, used to use LaFontaine but will never go back. Frank kept me well informed via text with updates. Dropped off on Tuesday parts ordered and finished Friday. No complaints. Thank you. | Read Full Review
    6/13/2022 12:00:00 AM | Google
  • ★★★★★ Jessika Sly
    Always happy when I leave. Had to get my tire patched. I always deal with Connor Fisher he is super nice, doesn’t pressure me into buying 500 extra things. Service was fast. | Read Full Review
    6/11/2022 12:00:00 AM | Google
  • ★★★★ Terry Arnold
    | Read Full Review
    6/11/2022 12:00:00 AM | Google
  • ★★★★★ DeMarcus Garrett
    All the work that I was promised seems to be in working order. I still have issues that I expressed when I dropped off my truck that the fixes didn’t address. Additionally, there’s very poor communication. I was forced to make an appointment 3 weeks out. After I dropped off my vehicle at 9AM, I didn’t hear anything back that day. | Read Full Review
    6/11/2022 12:00:00 AM | Google
  • ★★★★★ Adam Selman
    I got an oil change and tire rotation and took a reasonable 40 minutes, they seemed well staffed and I didn’t wait long. Russel was very helpful. | Read Full Review
    6/10/2022 12:00:00 AM | Google
  • ★★★★★ Brian Lamberton
    Go see Nick Hittle at Al Serra Jeep in Grand Blanc. He’ll work with you to get a great deal. Thank you, Nick | Read Full Review
    6/10/2022 12:00:00 AM | Google
  • ★★★★★ Jeramie Peters
    Very helpful!!!! | Read Full Review
    6/10/2022 12:00:00 AM | Google
  • ★★★★★ sandy hobolth
    | Read Full Review
    6/10/2022 12:00:00 AM | Google
  • ★★★★★ Cheryl Slebodnik
    | Read Full Review
    6/10/2022 12:00:00 AM | Google
  • ★★★★★ Judy Craig
    Nick Hittle an Awesome guy to work with! Extremely helpful. I'd go back to him the next time I need a vehicle. He went over and beyond to get me the truck I wanted. | Read Full Review
    6/10/2022 12:00:00 AM | Google
  • ★★★★★ Jim Olsick
    Excellent Everything, Thank You! | Read Full Review
    6/10/2022 12:00:00 AM | Google
  • ★★★★ Cody Owen
    Oh where do I start! Made an appointment over two weeks ago to get my car fixed. Get there for my 7 am appointment, no call after 5 hours. I call and get a voicemail, two hours later get a sympathy text. We will get to your car when we can. Oh also we won’t be able to fix your car till mid next week. This place is a joke! Save your m | Read Full Review
    6/10/2022 12:00:00 AM | Google
  • ★★★★★ Curtis Holt
    | Read Full Review
    6/8/2022 12:00:00 AM | Google
  • ★★★★★ Paul Oglenski
    | Read Full Review
    6/8/2022 12:00:00 AM | Google
  • ★★★★★ Matt Miller
    | Read Full Review
    6/6/2022 12:00:00 AM | Google
  • ★★★★★ Judy Craig
    Awesome guy to work with! Extremely helpful. I'd go back to him the next time I need a vehicle. | Read Full Review
    6/6/2022 12:00:00 AM | Google
  • ★★★★★ Terrence Lacy
    | Read Full Review
    6/6/2022 12:00:00 AM | Google
  • ★★★★★ James Pittman
    | Read Full Review
    6/6/2022 12:00:00 AM | Google
  • ★★★★★ Judy Csapo
    | Read Full Review
    6/6/2022 12:00:00 AM | Google
  • ★★★★★ Denise Faculak
    Excellent service! | Read Full Review
    6/6/2022 12:00:00 AM | Google
  • ★★★★★ Lindsey Norris
    Trey Edwards was absolutely amazing! He kept me informed every step of the process. He got me the car that I absolutely love and wanted at a great price. He's very knowledgeable and I definitely recommend him. | Read Full Review
    6/5/2022 12:00:00 AM | Google
  • ★★★★★ Lindsey Norris
    | Read Full Review
    6/3/2022 12:00:00 AM | Google
  • ★★★★★ Amy Slater
    | Read Full Review
    6/3/2022 12:00:00 AM | Google
  • ★★★★★ Tom Pozzi
    | Read Full Review
    6/3/2022 12:00:00 AM | Google
  • ★★★★★ jennifer taylor
    I received excellent service from Randy. | Read Full Review
    6/3/2022 12:00:00 AM | Google
  • ★★★★★ Rachelle Arnott
    | Read Full Review
    6/2/2022 12:00:00 AM | Google
  • ★★★★★ Debera Guenther
    | Read Full Review
    6/2/2022 12:00:00 AM | Google
  • ★★★★★ Rochair Simmons Jr
    | Read Full Review
    6/2/2022 12:00:00 AM | Google
  • ★★★★★ David Scott
    | Read Full Review
    6/2/2022 12:00:00 AM | Google
  • ★★★★★ Warren Holcombe
    | Read Full Review
    6/2/2022 12:00:00 AM | Google
  • ★★★★★ Hani Salaa
    | Read Full Review
    5/31/2022 12:00:00 AM | Google
  • ★★★★★ Lisa Sexton
    | Read Full Review
    5/31/2022 12:00:00 AM | Google
  • ★★★★★ Jeff McLanson
    I have purchased several vehicles from the Al Serra auto plaza and considered leaving them because my sales agent is no longer there. They asked me to give them a chance and I allowed Randy Collick a chance to keep my business. Randy over delivered beyond my expectations and I would recommend him and the team to anyone who is looking | Read Full Review
    5/31/2022 12:00:00 AM | Google
  • ★★★★★ Abba Gayle
    They consistently give great service and always have my vehicle done early. | Read Full Review
    5/31/2022 12:00:00 AM | Google
  • ★★★★★ Ryan Faris
    | Read Full Review
    5/31/2022 12:00:00 AM | Google
  • ★★★★★ raymond morfitt
    Very professional they got me in-and-out and a timely manner would highly recommend. Thanks Al Serra (Connor and Cole) | Read Full Review
    5/31/2022 12:00:00 AM | Google
  • ★★★★★ Timothy Wood
    | Read Full Review
    5/31/2022 12:00:00 AM | Google
  • ★★★★ Todd Jones
    | Read Full Review
    5/30/2022 12:00:00 AM | Google
  • ★★★★★ Ernest Hornung
    Whitney did a great job when I brought my truck in for service. She is very friendly | Read Full Review
    5/29/2022 12:00:00 AM | Google
  • ★★★★★ Kenzie Kernen
    | Read Full Review
    5/28/2022 12:00:00 AM | Google
  • ★★★★★ PAM PUTNAM
    | Read Full Review
    5/28/2022 12:00:00 AM | Google
  • ★★★★★ Lou Fecher
    Thank you to Whitney for being Awesome this month for taking great care of my car and me! She's awesome! Thank you to all the employees at Al Serra Chrysler Dodge Jeep Ram Service! They are the BEST! | Read Full Review
    5/27/2022 12:00:00 AM | Google
  • ★★★★★ Denise Stone
    Received friendly professional service.Connor was able to answer our questions. They even let us know what needs to be done at the next service to uphold our warranty. | Read Full Review
    5/26/2022 12:00:00 AM | Google
  • ★★★★★ Stacey Wagner
    I have been in the process of trying to get into a new lease for about a month. With the situation that cars, both buying and leasing, are currently in, obtaining a vehicle is nearly impossible. I was able to keep my monthly payment to a number I was comfortable with and get into a different brand. Thank you, Al Serra. | Read Full Review
    5/26/2022 12:00:00 AM | Google
  • ★★★★★ Steve Hatzigeorgiou
    | Read Full Review
    5/26/2022 12:00:00 AM | Google
  • ★★★★★ Kennon Searcy
    Trey was a very professional sales associate. He answered all of my questions and was very upfront and honest. He allowed me to take my time and provided no extra pressure. I would recommend him to anyone. | Read Full Review
    5/26/2022 12:00:00 AM | Google
  • ★★★★★ Tae Kim
    | Read Full Review
    5/26/2022 12:00:00 AM | Google
  • ★★★★ Howard Gillespie
    | Read Full Review
    5/25/2022 12:00:00 AM | Google
  • ★★★★ Phyllis Byers
    | Read Full Review
    5/25/2022 12:00:00 AM | Google
  • ★★★★★ Mayadeh Daaboul
    | Read Full Review
    5/23/2022 12:00:00 AM | Google
  • ★★★★★ Jason Moehlman Jr.
    Greg Sunman was able to get the service I wanted done on my jeep as well as several other additional service items needed done and got my vehicle back to me in time so I could go off-roading the same weekend. | Read Full Review
    5/23/2022 12:00:00 AM | Google
  • ★★★★★ Scott respecki
    I’ve leased 2 Jeep’s from Kevin Yzquierdo at Al Serra and am in the process of leading my 3rd. They are the best!! | Read Full Review
    5/23/2022 12:00:00 AM | Google
  • ★★★★★ Mike Henderson
    Always amazing!! | Read Full Review
    5/23/2022 12:00:00 AM | Google
  • ★★★★★ John Locher
    Enother great experience taking our van in for scheduled maintenance! Will continue to come back! | Read Full Review
    5/23/2022 12:00:00 AM | Google
  • ★★★★ S L i M Deuce
    | Read Full Review
    5/23/2022 12:00:00 AM | Google
  • ★★★★★ Orland Smith
    Eric was the best salesperson I've ever had the pleasure of doing business with. Very knowledgable. I will definitely be doing business with him again when it's time for my son to get his first car. Thank you so much. | Read Full Review
    5/21/2022 12:00:00 AM | Google
  • ★★★★★ Dennis Drenikowski
    | Read Full Review
    5/20/2022 12:00:00 AM | Google
  • ★★★★★ Krystyna Shipley
    They were so helpful and professional, highly recommend. Everything done very quickly even though they had to wait on parts. Kept me updated throughout the process. Whitney was so helpful, will definitely be back in the future. | Read Full Review
    5/20/2022 12:00:00 AM | Google
  • ★★★★★ Kevin Hallquist
    Randy Collick was our sales guy outstanding made the whole process really easy. Definitely would recommend Randy and the dealership to friends and family great experience. | Read Full Review
    5/19/2022 12:00:00 AM | Google
  • ★★★★★ Joy Eichelberger
    | Read Full Review
    5/18/2022 12:00:00 AM | Google
  • ★★★★★ Laurie Peto
    | Read Full Review
    5/18/2022 12:00:00 AM | Google
  • ★★★★★ Laszlo Donnert
    | Read Full Review
    5/18/2022 12:00:00 AM | Google
  • ★★★★ P C
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    5/18/2022 12:00:00 AM | Google
  • ★★★★★ Anita Sparks
    | Read Full Review
    5/17/2022 12:00:00 AM | Google
  • ★★★★★ Paul Deisinger
    Trey is Awesome! It was really an amazing experience working with him. He was friendly, courteous, knowledgeable and a real pleasure to work with. I will say this has been the most pleasant vehicle purchasing experience in my life and that covers 25 years of car buying. Thank you so much for all your help and hard work getting me m | Read Full Review
    5/17/2022 12:00:00 AM | Google
  • ★★★★★ antwain trimble
    Awesome job! | Read Full Review
    5/16/2022 12:00:00 AM | Google
  • ★★★★★ Annette Chamberlain
    | Read Full Review
    5/16/2022 12:00:00 AM | Google
  • ★★★★★ Dennis Weaver
    Great service friendly staff | Read Full Review
    5/16/2022 12:00:00 AM | Google
  • ★★★★ Teresa Mae Bearden
    Al Serra has a large lot consisting of various automobiles for sale/lease. The salesmen have all eagerly assisted in helping the new customer find there new purchase in an AL Serra vehicle be it new or used. The salesmen are polite, honest, and kind. They get the job done to your satisfaction. | Read Full Review
    5/16/2022 12:00:00 AM | Google
  • ★★★★★ Andrew A.
    Thank you to Al Serra Chrysler for another great experience with regards to servicing my Town & Country. I really appreciate it. | Read Full Review
    5/15/2022 12:00:00 AM | Google
  • ★★★★★ Donald Sawyer
    Always a great place to visit. Went for an oil change/tire rotation today. Everyone is super nice and helpful, and of course they do a great job! Another bonus is that they have this cafe machine with a bunch of different types and flavors that is really good. Makes waiting even easier lol. | Read Full Review
    5/13/2022 12:00:00 AM | Google
  • ★★★★★ Sheree Smith
    | Read Full Review
    5/13/2022 12:00:00 AM | Google
  • ★★★★★ J Bow
    | Read Full Review
    5/13/2022 12:00:00 AM | Google
  • ★★★★★ Kelsey Martin
    | Read Full Review
    5/13/2022 12:00:00 AM | Google
  • ★★★★ M P
    | Read Full Review
    5/13/2022 12:00:00 AM | Google
  • ★★★★★ Sh Go
    | Read Full Review
    5/12/2022 12:00:00 AM | Google
  • ★★★★★ Spring Tierrablanca
    Greg was very nice and pleasant and manage to take care of all my issues with my vehicle | Read Full Review
    5/12/2022 12:00:00 AM | Google
  • ★★★★★ Corey Davis
    | Read Full Review
    5/12/2022 12:00:00 AM | Google
  • ★★★★ Bob Burns
    My truck has been back 5 times and it still is not fixed properly. I am disappointed to say the least. I expected more from this dealership. | Read Full Review
    5/12/2022 12:00:00 AM | Google
  • ★★★★★ Carrli Melton
    Johnathan Williams was very helpful in helping me price out different vehicles with what I was looking for. Very patient and kind | Read Full Review
    5/10/2022 12:00:00 AM | Google
  • ★★★★★ Richard Schatz
    Whitney was very helpful but had to take my vehicle back a 2nd time it was mis diagnosted as they had to do more to what they did the first time | Read Full Review
    5/10/2022 12:00:00 AM | Google
  • ★★★★★ Andrew lahde
    Great professionalism. Got me great vehicle | Read Full Review
    5/9/2022 12:00:00 AM | Google
  • ★★★★★ Marly Farris
    Couldn’t of been better. Super professional and a quick process all together. Definitely recommend Steve Carnes for anyones future leases/purchases. | Read Full Review
    5/9/2022 12:00:00 AM | Google
  • ★★★★★ Danae Cox
    | Read Full Review
    5/9/2022 12:00:00 AM | Google
  • ★★★★★ Laura Henderson
    My car was repaired very quickly, I was impressed. Greg Sunman always keeps me updated, but this appointment was repaired in one day, even though they had to inspect the wiring to find the problem, then fix it. | Read Full Review
    5/8/2022 12:00:00 AM | Google
  • ★★★★★ Haylee Thompson
    | Read Full Review
    5/8/2022 12:00:00 AM | Google
  • ★★★★★ Richard Doyle
    | Read Full Review
    5/8/2022 12:00:00 AM | Google
  • ★★★★★ Wendel Kurz
    Always enjoyable. No pressure when purchasing. Great staff at dodge service as well. | Read Full Review
    5/8/2022 12:00:00 AM | Google
  • ★★★★★ Katie Stoyanoff
    | Read Full Review
    5/8/2022 12:00:00 AM | Google
  • ★★★★★ Anthony Coggins
    Great service, convenient, great prices. Absolutely my favorite place for maintenance. | Read Full Review
    5/6/2022 12:00:00 AM | Google
  • ★★★★★ Erik Shaddeau
    Erik Faulkner was great! Fast service and most importantly he did not waste my time with all the ancillary services that dealerships like to pile on at the end of the deal. | Read Full Review
    5/4/2022 12:00:00 AM | Google
  • ★★★★★ Jane Schreier
    | Read Full Review
    5/4/2022 12:00:00 AM | Google
  • ★★★★★ Kimberly Tylenda
    Deon did an Amazing job for us the other day!!!! He went way above and beyond. There was a problem not due to Al Serra. Deon worked hard all day to resolve the issue so my Jeep could be repaired and I was able to pick it up that day. I don't know anyone that would have worked that hard for us. Thank you Deon for caring. Sincerely, | Read Full Review
    5/4/2022 12:00:00 AM | Google
  • ★★★★★ Scott DePree
    | Read Full Review
    5/4/2022 12:00:00 AM | Google
  • ★★★★★ Jesse Dunsmore
    | Read Full Review
    5/4/2022 12:00:00 AM | Google
  • ★★★★★ Dawn Sabourin
    Fast response time to website inquiries. Customer service was also on point. | Read Full Review
    5/3/2022 12:00:00 AM | Google
  • ★★★★★ Ryan Hobbs
    Awesome crew... Have bought 4 vehicles from here so far... Austin rocks ! | Read Full Review
    5/2/2022 12:00:00 AM | Google
  • ★★★★★ Dvd Clytn
    Jennifer Odglen is a fantastic sales person hands down I'll be back to purchase every time I need a vehicle Thank you so much Jennifer | Read Full Review
    5/2/2022 12:00:00 AM | Google
  • ★★★★★ Matthew Wardynski
    Trey was very attentive and provided great service. Everything was handled appropriately and this was one of the easiest, most enjoyable car purchasing experiences we have had. Trey did a great job and we’ll be more than happy to work with him in the future. | Read Full Review
    5/1/2022 12:00:00 AM | Google
  • ★★★★★ Anthony Arline
    | Read Full Review
    4/30/2022 12:00:00 AM | Google
  • ★★★★★ Lorna Fraley
    Salesman very helpful | Read Full Review
    4/30/2022 12:00:00 AM | Google
  • ★★★★★ Dan Robertson
    | Read Full Review
    4/30/2022 12:00:00 AM | Google
  • ★★★★★ Solan Stratton
    Dropped it off no problem for a 4 tire replacement and alignment. Came on below cost. Paid online and pick up was easy. Would definitely recommend them. | Read Full Review
    4/30/2022 12:00:00 AM | Google
  • ★★★★★ NICHOLAS HITTLE
    Greg was great! | Read Full Review
    4/30/2022 12:00:00 AM | Google
  • ★★★★★ Jane French
    | Read Full Review
    4/29/2022 12:00:00 AM | Google
  • ★★★★★ Steve Mellen
    | Read Full Review
    4/29/2022 12:00:00 AM | Google
  • ★★★★ Mike Irwin
    | Read Full Review
    4/29/2022 12:00:00 AM | Google
  • ★★★★★ Don Ernst
    I had a 1:40 appointment, arrived at 1:28. At 2:10 my oil change was completed. Twice I asked how much longer because I needed to pick up my daughter from school or make arrangements. | Read Full Review
    4/29/2022 12:00:00 AM | Google
  • ★★★★★ Cliff Huhta
    No pressure sales! They make buying a vehicle fast and easy. Highly recommend!! | Read Full Review
    4/27/2022 12:00:00 AM | Google
  • ★★★★★ KC Martin
    Greg is always a pleasure to work with. | Read Full Review
    4/27/2022 12:00:00 AM | Google
  • ★★★★★ Brian Walker
    | Read Full Review
    4/26/2022 12:00:00 AM | Google
  • ★★★★★ mattHew spiess
    Excellent experience all the way around, top dealership, friendly service and employees. Nick Hittle is the best Sales Rep, very skilled and great team member. | Read Full Review
    4/26/2022 12:00:00 AM | Google
  • ★★★★★ Deanna Watt
    Our vehicle broke down on a Friday evening of vacation. We are not local, in fact travelling from Canada. Deon was able to get us in for service while keeping us fully updated on what was happening with our vehicle. They had us back in the road Monday and we were able to resume our trip south. Deon was amazing to deal with which is w | Read Full Review
    4/26/2022 12:00:00 AM | Google
  • ★★★★★ Tracey Belanger
    | Read Full Review
    4/26/2022 12:00:00 AM | Google
  • ★★★★★ richard johnson
    | Read Full Review
    4/26/2022 12:00:00 AM | Google
  • ★★★★★ Mike Gidelski
    Great experience with Andrew Z. Awesome trade in value. Honored E.P. Pricing with no other add ons! | Read Full Review
    4/26/2022 12:00:00 AM | Google
  • ★★★★★ Steve Ford
    | Read Full Review
    4/26/2022 12:00:00 AM | Google
  • ★★★★★ DaVonta Grant
    | Read Full Review
    4/25/2022 12:00:00 AM | Google
  • ★★★★★ Mike Mooney
    | Read Full Review
    4/25/2022 12:00:00 AM | Google
  • ★★★★★ Scott Saunders
    Excellent customer service and fast service. | Read Full Review
    4/23/2022 12:00:00 AM | Google
  • ★★★★★ James Iwankovitsch
    Worked with Trey Edwards. Great experience. Highly recommend Al Serra and Trey Edwards. Bought a 2022 3L diesel ram 1500. Great communication, answered all questions. Very professional and friendly. Thank you Trey! | Read Full Review
    4/22/2022 12:00:00 AM | Google
  • ★★★★★ Pook G
    Today was my first experience here. I had a service recall for my Jeep. Everything went smoothly from making the appointment to the quick service. Everyone was professional. | Read Full Review
    4/22/2022 12:00:00 AM | Google
  • ★★★★★ Lisa Willing
    Great customer service! I was kept up-to-date on parts being ordered and installed and was very happy with the repairs. They took great care of us. | Read Full Review
    4/22/2022 12:00:00 AM | Google
  • ★★★★★ Opie Nelson
    | Read Full Review
    4/22/2022 12:00:00 AM | Google
  • ★★★★★ James Iwankovitsch
    | Read Full Review
    4/20/2022 12:00:00 AM | Google
  • ★★★★★ Steve Fisher
    | Read Full Review
    4/20/2022 12:00:00 AM | Google
  • ★★★★★ Grant Hoerig
    Nick Hittle, has done a great job at helping and answering our questions. He was able to get us in the Jeep that we wanted. | Read Full Review
    4/20/2022 12:00:00 AM | Google
  • ★★★★★ Brian McPherson
    Made an appointment, my vehicle wasn't even seen. They said they would look at it the next day. Why would I sit without my vehicle for it to sit in the parking lot all day.....just schedule me when you can provide service, please do not take appointments if you are not able to look at them......schedule them when they can be take | Read Full Review
    4/20/2022 12:00:00 AM | Google
  • ★★★★ Dan Wick
    Called today 4.20.22 to request service on a 20201 Jeep Wrangler for an overheating problem covered by warranty. I was assured that they cannot even look at the vehicle until May 2022 and that they have no "loaner" cars available. I am bewildered by this issue with Jeep (FCA) right now. How is it that they do not have the staffing | Read Full Review
    4/20/2022 12:00:00 AM | Google
  • ★★★★★ Tamiko Mason
    Al Serra has serviced our Chrysler 300c for about 4 years. Mr. Fred Wallace was a very polite Service Advisor, that I would be pleased to have on my next trip. Blessings to him and the Team. | Read Full Review
    4/19/2022 12:00:00 AM | Google
  • ★★★★★ Christian Sterling
    | Read Full Review
    4/19/2022 12:00:00 AM | Google
  • ★★★★★ Karen Neighbors
    Hi had Tom Muldoon. I had a great experience and he was great with communication and understanding everything. I come in and I was there all day trying for cars until we found the one. He was very patient and nice with me. I would definitely recommend going and see him! Thank you Tom! | Read Full Review
    4/18/2022 12:00:00 AM | Google
  • ★★★★★ William Hensley
    Drew my salesman was awesome ? I know im a tuff sale. Bought many new vehicles thorough my life. I have to say Drew is the best no pressure straight shooter. | Read Full Review
    4/18/2022 12:00:00 AM | Google
  • ★★★★★ Richard Schatz
    | Read Full Review
    4/18/2022 12:00:00 AM | Google
  • ★★★★★ Natasha Cook
    Jeff Saber has always been a pleasure to work with and treated our family like family. I highly recommend the Al Serra family and take my advice and see Jeff! | Read Full Review
    4/17/2022 12:00:00 AM | Google
  • ★★★★★ Maestro Melo07
    | Read Full Review
    4/17/2022 12:00:00 AM | Google
  • ★★★★★ Karen Flesher
    Made an appointment for oil change. They were great! Tires rotated and oil changed in 30 minutes. Great service. | Read Full Review
    4/17/2022 12:00:00 AM | Google
  • ★★★★★ JEFF Y
    Trey did nice job | Read Full Review
    4/15/2022 12:00:00 AM | Google
  • ★★★★★ Tiffaney Shields
    | Read Full Review
    4/15/2022 12:00:00 AM | Google
  • ★★★★★ Erika Heaton
    | Read Full Review
    4/15/2022 12:00:00 AM | Google
  • ★★★★★ Mike Hlavach
    | Read Full Review
    4/15/2022 12:00:00 AM | Google
  • ★★★★★ Aaron Stepp
    Amazing service department. Fred was great to work with along with Tianna. All other dealers in area had 1-2 month long waits just to look at it. | Read Full Review
    4/15/2022 12:00:00 AM | Google
  • ★★★★★ william mellish
    | Read Full Review
    4/15/2022 12:00:00 AM | Google
  • ★★★★ Eric Couden
    | Read Full Review
    4/15/2022 12:00:00 AM | Google
  • ★★★★★ JoAnn Schatz
    Not sure sat in car while hubby delt with them | Read Full Review
    4/15/2022 12:00:00 AM | Google
  • ★★★★★ Jennifer Mcdaniel
    | Read Full Review
    4/13/2022 12:00:00 AM | Google
  • ★★★★★ Brian Curtis
    | Read Full Review
    4/13/2022 12:00:00 AM | Google
  • ★★★★★ Adele Dendulk
    | Read Full Review
    4/13/2022 12:00:00 AM | Google
  • ★★★★★ michael pifer
    | Read Full Review
    4/13/2022 12:00:00 AM | Google
  • ★★★★ Stace Dub Hendrix
    | Read Full Review
    4/13/2022 12:00:00 AM | Google
  • ★★★★ Michael Livingston
    Took 90 minutes for an oil change I’ll never wait that long again. | Read Full Review
    4/13/2022 12:00:00 AM | Google
  • ★★★★★ Bridget Foster
    | Read Full Review
    4/12/2022 12:00:00 AM | Google
  • ★★★★★ MICHAEL HORN
    | Read Full Review
    4/12/2022 12:00:00 AM | Google
  • ★★★★★ Dorie Canter
    | Read Full Review
    4/12/2022 12:00:00 AM | Google
  • ★★★★ Mark Duval
    | Read Full Review
    4/12/2022 12:00:00 AM | Google
  • ★★★★★ Shaquaytia Wright
    I think the cost of parts are extremely high compared to other prices elsewhere. | Read Full Review
    4/12/2022 12:00:00 AM | Google
  • ★★★★★ Rudy Starr
    Always a great experience at the shop. Professional staff and a smile with the service. | Read Full Review
    4/10/2022 12:00:00 AM | Google
  • ★★★★ Jerry Uhrig
    I was very pleased with the level of service and professionalism that I received at Al Serra. My service tech, Howard Taylor was very knowledgeable and efficient in getting my vehicle serviced. I would highly recommend him for all your service needs! | Read Full Review
    4/10/2022 12:00:00 AM | Google
  • ★★★★★ Alice Potter
    | Read Full Review
    4/9/2022 12:00:00 AM | Google
  • ★★★★★ Eric August
    | Read Full Review
    4/8/2022 12:00:00 AM | Google
  • ★★★★★ T A
    Was a little longer than usual a couple of times. But the price is fair. And the service is very good | Read Full Review
    4/8/2022 12:00:00 AM | Google
  • ★★★★★ Delilah Fields
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    4/8/2022 12:00:00 AM | Google
  • ★★★★★ Kevin Galloway
    Connor made all the difference with his A+ customer service! | Read Full Review
    4/8/2022 12:00:00 AM | Google
  • ★★★★★ David Goltry
    Chris was awesome and nice. Worked with us and gave us and amazing experience | Read Full Review
    4/7/2022 12:00:00 AM | Google
  • ★★★★ Mr Murder
    Had an appointment for Thursday at 9:30. Ended up picking my truck up at 2:00pm the following day because it hadn’t even been inspected yet. Pointless to make an appointment if you won’t look even look at it for multiple days. They’ll sell you a $50k truck and a $6700 warranty and then they’ll waste your time followed by charging you | Read Full Review
    4/7/2022 12:00:00 AM | Google
  • ★★★★★ Weston Brown
    Excellent place! Kind and courteous staff, coupled with knowledgeable mechanics = perfectly running Jeep ?? | Read Full Review
    4/6/2022 12:00:00 AM | Google
  • ★★★★★ steven johnson
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    4/5/2022 12:00:00 AM | Google
  • ★★★★★ Von Dell
    I've never had an issue with Al Serra. Me and my family have purchased a quite few automobiles from them and the service is excellent from the buying experience to the maintenance. Highly recommend. | Read Full Review
    4/4/2022 12:00:00 AM | Google
  • ★★★★★ Richard Burns
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    4/4/2022 12:00:00 AM | Google
  • ★★★★★ Jeff S
    Darrel is outstanding. He has made each experience informative and stress-free. | Read Full Review
    4/4/2022 12:00:00 AM | Google
  • ★★★★★ jeff rains
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    4/4/2022 12:00:00 AM | Google
  • ★★★★ Jerry Bergeron
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    4/4/2022 12:00:00 AM | Google
  • ★★★★★ Michelle Pack
    Do everything needed to make the deal work for all involved. | Read Full Review
    4/3/2022 12:00:00 AM | Google
  • ★★★★★ Taylor McLaurin
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    4/2/2022 12:00:00 AM | Google
  • ★★★★★ Courtney Ann
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    4/2/2022 12:00:00 AM | Google
  • ★★★★★ Laura Y
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    4/2/2022 12:00:00 AM | Google
  • ★★★★★ Mike Bigsby
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    4/2/2022 12:00:00 AM | Google
  • ★★★★ Mia W
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    3/31/2022 12:00:00 AM | Google
  • ★★★★ Trina Gorton
    WORSE SERVICE EVER!!!!! I had a 8 am appointment Tuesday morning to drop Jeep off for a noise check. Tuesday evening get a text they haven’t looked at it yet. Wednesday same text. Never had this happen to me before. Thursday morning same text still haven’t looked at it. Thursday 4:30 I checked and still they haven’t looked at it. I | Read Full Review
    3/31/2022 12:00:00 AM | Google
  • ★★★★★ Samantha Bowman
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    3/30/2022 12:00:00 AM | Google
  • ★★★★★ Samara Shaw
    Howard was very helpful and personable! | Read Full Review
    3/29/2022 12:00:00 AM | Google
  • ★★★★★ Dan Klinck
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    3/29/2022 12:00:00 AM | Google
  • ★★★★ Leo Milbrot
    It was very positive. Lindsey Palmer was very professional and kept me posted on what was going on. I brought it in on a Wednesday and she told me up front that it could be Friday or even Monday before someone could look at it. That was disappointing but I understood. | Read Full Review
    3/29/2022 12:00:00 AM | Google
  • ★★★★★ Rachael Blakemore
    Dion Miller is a great service advisor. When it comes to dedication, hard work, and honesty he’s the one. I will always chose to work with him when it comes to any services on my vehicle. | Read Full Review
    3/27/2022 12:00:00 AM | Google
  • ★★★★★ Jessica Colburn
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    3/26/2022 12:00:00 AM | Google
  • ★★★★★ Joshua White
    Bought my Ram here, have had every service performed on it at Al Serra. 2016 Ram with now 205,000 miles. Always great service. | Read Full Review
    3/26/2022 12:00:00 AM | Google
  • ★★★★★ Michelle Sunman
    Erik Faulkner is amazing to work with! He strives to find the right vehicle for me and makes the buying process a breeze! He goes above and beyond! I recommend Erik to everyone! | Read Full Review
    3/25/2022 12:00:00 AM | Google
  • ★★★★★ Samantha Bullard
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    3/25/2022 12:00:00 AM | Google
  • ★★★★★ garrett starr
    What a wonderful experience! Kevin made it super easy, it wasn’t like any other sales experience I have ever had. It was like sitting down with a friend to discuss my options. No pressure just answers and Patience. I highly recommend Al Serra for all future vehicle purchases | Read Full Review
    3/25/2022 12:00:00 AM | Google
  • ★★★★★ Rachael Bolinger
    Cruz was amazing here and helped us out so much! | Read Full Review
    3/25/2022 12:00:00 AM | Google
  • ★★★★★ John Wright
    I received my vehicle back in disrepair the same way I took it there. If I would have known they could not diagnose the problem, I could have save myself $200.00. I'll not fall for that again. Cost me $370.00 for nothing. Disappointed. | Read Full Review
    3/25/2022 12:00:00 AM | Google
  • ★★★★ STW_ Bone
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    3/25/2022 12:00:00 AM | Google
  • ★★★★★ Azmi Kandalaft
    Fantastic Service! I was at a different dealership to get my car fixed before coming to Al Serra and that previous dealership treated me poorly. Working with Connor was a refreshing experience in working with an advisor, and company, that cares about the customer and is able to provide expert guidance to the average driver to be able | Read Full Review
    3/23/2022 12:00:00 AM | Google
  • ★★★★★ Robin Tucker
    Jason did a great job handling everything quick with a smile. Very professional and patient with definitely recommend to friends and family, thank you! | Read Full Review
    3/23/2022 12:00:00 AM | Google
  • ★★★★★ Kaitlyn Paladino
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    3/23/2022 12:00:00 AM | Google
  • ★★★★★ Jessica Peyerk
    Adam helped us get into a Ram Truck and we are really excited! Adam was very helpful and he worked with us every step of the way! He kept his word and waited for us to come in and make a deal! | Read Full Review
    3/23/2022 12:00:00 AM | Google
  • ★★★★★ brad barnett
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    3/23/2022 12:00:00 AM | Google
  • ★★★★★ Corwin Armstead
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    3/23/2022 12:00:00 AM | Google
  • ★★★★★ Mamí Leesy
    Great customer service! | Read Full Review
    3/23/2022 12:00:00 AM | Google
  • ★★★★★ Wayne Sluiter
    Made a service appointment 2 weeks ago with a rental car reservation, arrived at my scheduled time and a rental car was not available. Next earliest appointment is 12 days later. | Read Full Review
    3/23/2022 12:00:00 AM | Google
  • ★★★★ Lori Austin
    My Dodge vehicle needed an oil change. I also wanted a diagnostic done on the electrical system. I used their online portal to schedule these. The soonest was 7:00am Tuesday of the following week. I arranged to drop off the vehicle the night before the appointment, because their hours are 7am - 5pm. (I work 8:30am - 5:30pm). Tu | Read Full Review
    3/23/2022 12:00:00 AM | Google
  • ★★★★★ Sharon Mccrady
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    3/22/2022 12:00:00 AM | Google
  • ★★★★★ Armani GI
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    3/21/2022 12:00:00 AM | Google
  • ★★★★★ ptomczak21
    We have worked with Steve Carnes for years. He always does a great job finding us the vehicle we are looking for at the best price | Read Full Review
    3/21/2022 12:00:00 AM | Google
  • ★★★★★ Donna king
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    3/21/2022 12:00:00 AM | Google
  • ★★★★★ Jackie McNiel
    Austin J. is the sales associate to work with!! This is the 3rd vehicle that my husband and I have purchased from Austin, and it’s always a pleasure. Austin is great to work with, very nice and does not make make you feel pressured into buying a car. We will purchase future vehicles with Austin. | Read Full Review
    3/20/2022 12:00:00 AM | Google
  • ★★★★★ Tiffaney Tacey
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    3/18/2022 12:00:00 AM | Google
  • ★★★★★ Stephenie
    Howard Taylor in the Dodge service department got us in and out quickly. He answered all my questions thoroughly. Great experience. Thank you | Read Full Review
    3/18/2022 12:00:00 AM | Google
  • ★★★★★ Joseph Johnson
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    3/18/2022 12:00:00 AM | Google
  • ★★★★★ Jeff Tiner Jr
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    3/18/2022 12:00:00 AM | Google
  • ★★★★ M Moten
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    3/18/2022 12:00:00 AM | Google
  • ★★★★★ me 2
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    3/17/2022 12:00:00 AM | Google
  • ★★★★★ Herb r
    They went out of their way to find the right car for us The right milage and a price I could afford They pleased my wife she has been in a good mood since she drove it home | Read Full Review
    3/17/2022 12:00:00 AM | Google
  • ★★★★★ mtdawgy
    Great job…glad the coffee machine is back. | Read Full Review
    3/17/2022 12:00:00 AM | Google
  • ★★★★★ Doc Holiday
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    3/17/2022 12:00:00 AM | Google
  • ★★★★★ Marchristin Moore
    Took care of my Mini Van very professional. I always go here for my oil changes!!! | Read Full Review
    3/17/2022 12:00:00 AM | Google
  • ★★★★★ Kevin Yzquierdo
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    3/16/2022 12:00:00 AM | Google
  • ★★★★★ Jeff Zdenek
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    3/16/2022 12:00:00 AM | Google
  • ★★★★★ Chad H
    Fast and professional. Went for an oil change and they Even washed my truck for free . | Read Full Review
    3/16/2022 12:00:00 AM | Google
  • ★★★★★ Steve Foster
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    3/16/2022 12:00:00 AM | Google
  • ★★★★★ Robert Carranza
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    3/16/2022 12:00:00 AM | Google
  • ★★★★ jtrier4445
    Leaving 4/5 stars just because I had to go back to duplicate the issue I was having after explaining it in detail and even knew the common remedy for the Issue. But communication was good and repairs were done fast once diagnosed. They were also swamped like everywhere right now so I get that and appreciate them getting it done. | Read Full Review
    3/16/2022 12:00:00 AM | Google
  • ★★★★ Mitch Moore
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    3/16/2022 12:00:00 AM | Google
  • ★★★★ JDesgrange
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    3/16/2022 12:00:00 AM | Google
  • ★★★★ promise pierce
    Just went for a oil change and it it took all afternoon,and that's with an appointment | Read Full Review
    3/16/2022 12:00:00 AM | Google
  • ★★★★★ Shelli Begley
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    3/15/2022 12:00:00 AM | Google
  • ★★★★★ Charlotte Draheim
    We finally picked out a car late Friday. They had it moved to the front of the line for cleanup and inspection and I was able to pick up the car by 1:00 the next day. We thought it was going to be Monday. Definitely took care of use! Almost forgot big thank you to Randy Collick!!! | Read Full Review
    3/13/2022 12:00:00 AM | Google
  • ★★★★★ Sierra Dunn
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    3/12/2022 12:00:00 AM | Google
  • ★★★★★ Sherry Manssur
    Love our salesman John Williams! Very knowledgeable young man. Only guy our family goes to! Thank you, John! | Read Full Review
    3/11/2022 12:00:00 AM | Google
  • ★★★★★ Don Morisette
    Quick oil change!! Clean facility!! Friendly employees!! | Read Full Review
    3/8/2022 12:00:00 AM | Google
  • ★★★★★ GoBlue ?
    Great place! helpful and fixed all my issues! Thanks | Read Full Review
    3/8/2022 12:00:00 AM | Google
  • ★★★★★ Rob OnTheInternet
    I went to see Steve specifically based off his reviews here on the site. I had been let out of a lease early from another dealership in Davison due to their inability to properly repair an issue with the car. Without much to work with for a down payment and trying to get into another vehicle as quickly as possible Steve was not only | Read Full Review
    3/6/2022 12:00:00 AM | Google
  • ★★★★★ walt rodabaugh
    very quick service. Deon Miller was great to work with and is very knowledgeable on Jeep issues. | Read Full Review
    3/5/2022 12:00:00 AM | Google
  • ★★★★★ karen ford
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    3/5/2022 12:00:00 AM | Google
  • ★★★★★ Cheri Morrill
    Nick Hittle is a fantastic sales person...he was able to meet our budget needs, put us in a beautiful Jeep, and went above and beyond to give us a convenient pick up date. We are so pleased with his service, and glad we drove the extra miles from Waterford to do business at Al Serra! | Read Full Review
    3/5/2022 12:00:00 AM | Google
  • ★★★★★ Kyle Preston
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    3/4/2022 12:00:00 AM | Google
  • ★★★★★ Caron Darkins
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    3/4/2022 12:00:00 AM | Google
  • ★★★★★ Sarah Tye
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    3/4/2022 12:00:00 AM | Google
  • ★★★★★ Austin Thompson
    Whether it's sales, service or parts they will always treat you right and make sure you walk away satisfied. | Read Full Review
    3/2/2022 12:00:00 AM | Google
  • ★★★★★ Tamara VanCamp
    Always professional and polite. This is my second oil change with them on my new Jeep and they’re very respectful and courteous. I will always go to them from now on for any maintenance work or repair. Special mention to Deon, he was outstanding! | Read Full Review
    3/2/2022 12:00:00 AM | Google
  • ★★★★★ Bre'Asia Hamlin
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    3/2/2022 12:00:00 AM | Google
  • ★★★★★ Jeremy Nealis
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    3/2/2022 12:00:00 AM | Google
  • ★★★★★ Mark Forster
    Trey was great. He is knowledgeable, helpful, efficient and pleasant to talk to. | Read Full Review
    3/1/2022 12:00:00 AM | Google
  • ★★★★★ Carol Clapp
    Erin has been wonderful, great communication, engaging and she brightened my day. | Read Full Review
    3/1/2022 12:00:00 AM | Google
  • ★★★★★ Ashor Peera
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    3/1/2022 12:00:00 AM | Google
  • ★★★★★ mark mickey
    I have taken our family vehicles to a few different repair shops over the years but I may have just found a home with AL Serra. Howard Taylor was very patient with me throughout all of my time restraints and busy work schedule. He made the repair process less stressful by keeping in contact with me every step of the way and we apprec | Read Full Review
    3/1/2022 12:00:00 AM | Google
  • ★★★★★ ValHallaAscent
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    3/1/2022 12:00:00 AM | Google
  • ★★★★★ Louanne Allison
    They helped me with my tire pressure problem that Belle Tire couldn't fix in the service writeup area! Very impressive!! | Read Full Review
    3/1/2022 12:00:00 AM | Google
  • ★★★★★ Jess Bussell
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    2/28/2022 12:00:00 AM | Google
  • ★★★★★ Robert Doman
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    2/28/2022 12:00:00 AM | Google
  • ★★★★★ Deanne Harmon
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    2/28/2022 12:00:00 AM | Google
  • ★★★★ Eugene Dabbs (Geeno)
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    2/28/2022 12:00:00 AM | Google
  • ★★★★★ james wells
    Deon was professional and courteous. | Read Full Review
    2/26/2022 12:00:00 AM | Google
  • ★★★★★ Rachal Fligor
    Best experience I have had buying a new car! Erik wasn’t pushy and made us feel very comfortable. We will definitely be going back to him. | Read Full Review
    2/26/2022 12:00:00 AM | Google
  • ★★★★ Jonathan Bradley
    This is my go-to dealership for just about everything auto related! All staff members are friendly, professional, and attentive to my needs and concerns. The only reason I didn't give 5 stars is due to a few occasions with the service department where they had difficulty diagnosing problems and/or had to make multiple attempts to do | Read Full Review
    2/26/2022 12:00:00 AM | Google
  • ★★★★★ Ed Lessner
    Howard Taylor is the best. He took care of me like he always does. Checked in at 7:00 AM and got a call at 9:30 AM that my truck was ready to be picked up. The shuttle brought me home and picked me up and took me back. Al Serra Chrysler Dodge is the best. Thank you | Read Full Review
    2/24/2022 12:00:00 AM | Google
  • ★★★★★ Robin Steavens
    Worked with Jennifer and Brooke, both very nice and helpful. They had the vehicle I was looking at ready to test drive and explained everything. | Read Full Review
    2/24/2022 12:00:00 AM | Google
  • ★★★★★ Estaban Lopez III
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    2/24/2022 12:00:00 AM | Google
  • ★★★★★ Mark Pattee
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    2/24/2022 12:00:00 AM | Google
  • ★★★★★ Kent Riley
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    2/24/2022 12:00:00 AM | Google
  • ★★★★★ Steve Lemont
    Service was awesome. Work was done great. | Read Full Review
    2/24/2022 12:00:00 AM | Google
  • ★★★★ Tracie Ranbarger
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    2/24/2022 12:00:00 AM | Google
  • ★★★★★ Kory Dowd
    Great customer service and were able to get my vehicle fixed extremely fast | Read Full Review
    2/22/2022 12:00:00 AM | Google
  • ★★★★★ Milton Grays
    VERY GOOD. HOWARD KEPT BE INFORMED ON STATUS OF MY VEHICLE REPAIR UNTIL TIME OF COMPLETION. EXCELLENT SERICE. | Read Full Review
    2/22/2022 12:00:00 AM | Google
  • ★★★★★ Eyad Kandalaft
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    2/22/2022 12:00:00 AM | Google
  • ★★★★★ Mark Urbonas
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    2/22/2022 12:00:00 AM | Google
  • ★★★★★ Rose Willis
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    2/22/2022 12:00:00 AM | Google
  • ★★★★★ K Ward
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    2/22/2022 12:00:00 AM | Google
  • ★★★★★ Heather Monroe
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    2/22/2022 12:00:00 AM | Google
  • ★★★★★ Patti Montague
    Very quick and easy to drop my Jeep in the service write up area. I appreciate how professional the service advisor, Greg Sunman, takes care of the customer. Thank you! | Read Full Review
    2/22/2022 12:00:00 AM | Google
  • ★★★★★ Pete Gleason
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    2/22/2022 12:00:00 AM | Google
  • ★★★★★ Mark Smaha
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    2/22/2022 12:00:00 AM | Google
  • ★★★★ Keta G
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    2/22/2022 12:00:00 AM | Google
  • ★★★★★ Stephanie Hill
    David Long was amazing! I have bought most of my vehicles from Al serra and David has been the most helpful and informative and friendly out of them all. He was very friendly, and had answers to all my questions. He helped in making me feel comfortable in my decision on picking out a car that was safe and reliable for the family. | Read Full Review
    2/21/2022 12:00:00 AM | Google
  • ★★★★★ Steve Holda
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    2/21/2022 12:00:00 AM | Google
  • ★★★★★ Jen Knight
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    2/19/2022 12:00:00 AM | Google
  • ★★★★★ Frank Church
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    2/18/2022 12:00:00 AM | Google
  • ★★★★★ Mike Zaluski
    Nick and Serra Ram were recommended to us by a friend. The dealership and Nick were both top notch. Quick and easy sales process. Honest and clear pricing. My new Chrysler Dodge Ram Jeep store for sure. | Read Full Review
    2/18/2022 12:00:00 AM | Google
  • ★★★★★ Nicole Devine
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    2/18/2022 12:00:00 AM | Google
  • ★★★★★ Ann Hawthorne
    Austin was great! He handled everything without me having to come in, except to pick up my new car! I would recommend him to everyone! | Read Full Review
    2/18/2022 12:00:00 AM | Google
  • ★★★★★ Shannon Fisher
    Whitney was very thorough and prompt in her communication. She also gave it a friendly vibe, not just business. The requested service on my vehicle was completed immediately. | Read Full Review
    2/18/2022 12:00:00 AM | Google
  • ★★★★★ Kara Jonas
    I needed a part replaced on my car recently. Although it was a lot longer than expected, I was kept up to date with texts which was helpful. I was given a ride to get a rental and it was a very easy experience. | Read Full Review
    2/18/2022 12:00:00 AM | Google
  • ★★★★★ Michael Conniff
    Nick was very professional and helpful in finding me my next Ram. His communication was timely, and he always delivered on what he promised. Will recommend to all my friends and family. | Read Full Review
    2/18/2022 12:00:00 AM | Google
  • ★★★★★ Perry Williams
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    2/18/2022 12:00:00 AM | Google
  • ★★★★ Kyle Kindt
    Horrible experience, they charged me $165.90 to diagnose my car unknowingly then when I refused to have their service, they took my money, refused to give me a receipt and wouldn’t give me any paperwork or anything with any kind of diagnosis. Long story took my car, held it until I paid them money and made sure not to leave a paper t | Read Full Review
    2/18/2022 12:00:00 AM | Google
  • ★★★★★ Fred Schaal
    Great Transaction. Adam went out of his way to make sure I was satisfied with his efforts and my new Challenger! | Read Full Review
    2/16/2022 12:00:00 AM | Google
  • ★★★★★ Denise Frost
    Great service! I always buy my cars from Serra. | Read Full Review
    2/16/2022 12:00:00 AM | Google
  • ★★★★★ Tom Brocklehurst
    Great reliable fast service. Was in and out within an hour for a oil change and tire rotation. | Read Full Review
    2/16/2022 12:00:00 AM | Google
  • ★★★★★ Marty Ranville
    Everyone was awesome,and special thanks to the young woman service writer, she saved me money and was very proffessional,professional, feel bad I don't remember her name but make sure she gets her kudos,thank you all | Read Full Review
    2/16/2022 12:00:00 AM | Google
  • ★★★★★ Toni Kozik
    Very prompt on getting me information on buying a new car for myself! The salesman Randy was very thorough and polite and very helpful! | Read Full Review
    2/16/2022 12:00:00 AM | Google
  • ★★★★★ Mike Jaggi
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    2/16/2022 12:00:00 AM | Google
  • ★★★★★ Carol Stroh
    Employees very friendly .work done is superb. My only fault this time was the wait time. My appointment was delayed an hour because of a backup in services.Whitney (service advisor) was very apologetic and kept me informed of wait time. | Read Full Review
    2/16/2022 12:00:00 AM | Google
  • ★★★★★ Jessica Pipkin
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    2/16/2022 12:00:00 AM | Google
  • ★★★★ Rhonda Tipton
    Unhappy that I couldn’t get an oil change without an appointment yesterday, but Dion Miller was great today! | Read Full Review
    2/16/2022 12:00:00 AM | Google
  • ★★★★★ Dan Chinn
    I have been dealing with Al Serra Dodge and Jeep in Grand Blanc for several years now, If your looking for someone to understand and help you get the vehicle you want, I would suggest Adam Garceau. He will not waste your time and is the best. Thanks again Adam, for our new truck and Jeep. | Read Full Review
    2/14/2022 12:00:00 AM | Google
  • ★★★★★ sandra stclair
    Hi my name is Sandra StClair I have been a customer at AL Serra Chrysler for 5 years and it's always a pleasure to have Howard Taylor wait on me he's very polite kind and knowledgeable about his work. | Read Full Review
    2/14/2022 12:00:00 AM | Google
  • ★★★★ Jessica Thompson
    Discriminated against me due to my gender. Extremely rude while communicating in regards to my vehicle. Refused to give me a copy of the paperwork when I asked for it. Also, had my vehicle for almost 2 weeks before looking at my vehicle. | Read Full Review
    2/14/2022 12:00:00 AM | Google
  • ★★★★★ Slothz
    Always fast and perfetional | Read Full Review
    2/13/2022 12:00:00 AM | Google
  • ★★★★★ Angelique Alecci
    Matt Smith is phenomenal! He got me pre approved for a vehicle with the price I was looking for within a couple hours. He explained everything in detail, had the vehicle detailed and by the next morning I was able to sign the final paperwork, which he had ready for me, and I was able to drive off with a brand new jeep! Thank you so m | Read Full Review
    2/12/2022 12:00:00 AM | Google
  • ★★★★★ Donnie Skaggs
    | Read Full Review
    2/11/2022 12:00:00 AM | Google
  • ★★★★★ Info -
    | Read Full Review
    2/11/2022 12:00:00 AM | Google
  • ★★★★★ Mike Zaluski
    | Read Full Review
    2/11/2022 12:00:00 AM | Google
  • ★★★★★ Dan Noe
    | Read Full Review
    2/10/2022 12:00:00 AM | Google
  • ★★★★★ Frank Foster
    As always Frank Foster was awesome!!!!! Can’t wait to buy another vehicle from him and the Auto plaza. Number one in my book | Read Full Review
    2/10/2022 12:00:00 AM | Google
  • ★★★★★ shyenn Bramwell
    | Read Full Review
    2/10/2022 12:00:00 AM | Google
  • ★★★★★ Connie Smith
    Took our Jeep in for warranty work. Deon in the Jeep service building always takes care of us everytime we come. He keeps us up to date with our service. Deon is always pleasant to work with. | Read Full Review
    2/10/2022 12:00:00 AM | Google
  • ★★★★★ Rae Morton
    Greg is very professional and curious. Took care of my service in a timely fashion. | Read Full Review
    2/10/2022 12:00:00 AM | Google
  • ★★★★★ Michael Baker
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    2/10/2022 12:00:00 AM | Google
  • ★★★★ A Parker
    Since I've bought my car have not been able to receive follow up care respectively | Read Full Review
    2/10/2022 12:00:00 AM | Google
  • ★★★★ Tony Morris
    I didn’t appreciate my truck real Dirty in the inside after service very unprofessional on a dealership ???? | Read Full Review
    2/10/2022 12:00:00 AM | Google
  • ★★★★★ Stephanie Smith
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    2/9/2022 12:00:00 AM | Google
  • ★★★★★ brendan garland
    Fast in and out, good service.. | Read Full Review
    2/9/2022 12:00:00 AM | Google
  • ★★★★★ Dana Hill
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    2/9/2022 12:00:00 AM | Google
  • ★★★★ darryl brownlee
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    2/9/2022 12:00:00 AM | Google
  • ★★★★★ denise borisenko
    I am very happy with the service I received. My vehicle was at the dealer for about a week but I was given a rental at no cost to me so it worked out fine. Super pleased with the results- all issued were addressed and repaired where necessary and they even washed my vehicle! | Read Full Review
    2/8/2022 12:00:00 AM | Google
  • ★★★★★ jeffrey west
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    2/8/2022 12:00:00 AM | Google
  • ★★★★★ Christina Anderson
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    2/8/2022 12:00:00 AM | Google
  • ★★★★★ Tired Zavjoz
    Austin is friendly and very knowledgeable. He made my auto purchase experience easy and stress free. | Read Full Review
    2/7/2022 12:00:00 AM | Google
  • ★★★★★ Paula Wright
    Deon and the team provided the support I needed to get my vehicle back running again. I was overly satisfied with my experience. He showed knowledge, professionalism and most importantly compassion for my situation. I would certainly recommend Deon for all of your vehicle service needs. ?? | Read Full Review
    2/7/2022 12:00:00 AM | Google
  • ★★★★★ Cheri Cromwell
    Whitney P. does a great job. Great communication from her and always pleasant to deal with. She brought me back to Al Serra after a long time. | Read Full Review
    2/7/2022 12:00:00 AM | Google
  • ★★★★★ Brandon Thomas
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    2/7/2022 12:00:00 AM | Google
  • ★★★★★ Timothy Andrews
    I like the fact that Greg, the Service Representatives who I had the pleasure of being assisted by, assist me in a courteous and resourceful manner. I was also Impressed with the scheduling of, and timely manner in which my vehicle was serviced-regarding it being convenient and therefore, worked well with my busy work schedule. GO | Read Full Review
    2/7/2022 12:00:00 AM | Google
  • ★★★★ Dawn Ramberg
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    2/7/2022 12:00:00 AM | Google
  • ★★★★★ Ayden
    | Read Full Review
    2/4/2022 12:00:00 AM | Google
  • ★★★★★ Angela Gatica
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    2/4/2022 12:00:00 AM | Google
  • ★★★★★ Eric Bumbalough
    Adam GarCeau did an outstanding job ! I had a 2020 Ram lease that FCA didn’t want to work with me to extend . I contacted Adam with an inquiry on a 2022 Ram Big Horn and he got started . He was able to get me a sizable cash amount out of my old lease to put into a new one . I had to reach out to him on a Sunday evening to let him kno | Read Full Review
    2/3/2022 12:00:00 AM | Google
  • ★★★★★ D Jackson
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    2/1/2022 12:00:00 AM | Google
  • ★★★★ Jack Fore
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    2/1/2022 12:00:00 AM | Google
  • ★★★★★ gina knuckles
    Great service & quick! | Read Full Review
    1/30/2022 12:00:00 AM | Google
  • ★★★★★ Erica Peters
    Update - Just brought home my 2nd vehicle from Nick yesterday. Once again, Nick is thorough, patient, and helpful throughout the entire process. Thank you again! Great place! Nick had the vehicles I sent him pulled up and ready for me to drive when I arrived at the dealership. He was patient and explained in detail any questions I h | Read Full Review
    1/28/2022 12:00:00 AM | Google
  • ★★★★★ Steven Voorheis
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    1/28/2022 12:00:00 AM | Google
  • ★★★★ Kathy Gould
    Very clean dealership, service techs are friendly and thorough when discussing the details of your service appointment. | Read Full Review
    1/28/2022 12:00:00 AM | Google
  • ★★★★ Jacob Satkowiak
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    1/28/2022 12:00:00 AM | Google
  • ★★★★★ Adrian Walker
    I've been a customer at Al Serra for the past seven years and Deon Miller has always taken exceptional care of me no matter the issue that I was dealing with. Typically you would expect an experience at the service department of a car dealership to be purely transactional. However, Deon approached his work within that space like a ve | Read Full Review
    1/27/2022 12:00:00 AM | Google
  • ★★★★★ Bryan Hodge
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    1/27/2022 12:00:00 AM | Google
  • ★★★★★ A Parker
    Great Salesmanship Make Sure you see Trey Edwards Dodge/Chrysler salesman if you’re looking to buy a Dodge or Chrysler | Read Full Review
    1/27/2022 12:00:00 AM | Google
  • ★★★★★ Carri Eisenbeis
    Had difficulty making an appt via the website. No problems by calling in. | Read Full Review
    1/27/2022 12:00:00 AM | Google
  • ★★★★★ Carol Brooks
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    1/25/2022 12:00:00 AM | Google
  • ★★★★ Harold Wachowicz (Halkeye3193)
    It's was a great disappointment, lost 70 dollars in tow fee. Never go back | Read Full Review
    1/25/2022 12:00:00 AM | Google
  • ★★★★★ Meaghan George
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    1/24/2022 12:00:00 AM | Google
  • ★★★★ Freelon Threlkeld
    Service was very good. They handle my problems like a champ ?? job well done. | Read Full Review
    1/24/2022 12:00:00 AM | Google
  • ★★★★★ Jocelyn Abbott
    | Read Full Review
    1/22/2022 12:00:00 AM | Google
  • ★★★★★ Justin Brandon
    David Garr was absolutely phenomenal when working with me on my new vehicle purchase. He was passionate about my concerns and needs about the vehicle I purchased. Also, David still helped me after the purchase with questions I had about technology apps in my vehicle. I highly recommend Al Serra in Grand Blanc for sales and service. H | Read Full Review
    1/21/2022 12:00:00 AM | Google
  • ★★★★★ Ray Reyes
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    1/21/2022 12:00:00 AM | Google
  • ★★★★ Luis Vega
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    1/21/2022 12:00:00 AM | Google
  • ★★★★★ Vanessa Kangas
    Adam is great to work with and makes the process so easy! He’s always willing to answer any questions and is great at staying in touch during the process so you never feel like you’re being neglected or forgotten about! | Read Full Review
    1/20/2022 12:00:00 AM | Google
  • ★★★★★ A Parker
    Great Salesmanship | Read Full Review
    1/20/2022 12:00:00 AM | Google
  • ★★★★★ Barbara Maynard
    Nick was awesome and answered questions promptly. He helped up find our perfect vehicle! | Read Full Review
    1/20/2022 12:00:00 AM | Google
  • ★★★★★ Brandon Crossnoe
    Erin was top notch!! | Read Full Review
    1/20/2022 12:00:00 AM | Google
  • ★★★★★ josefwiehr
    Awesome Experience. Adam Sharp and the whole crew at Al Serra Chrysler Dodge Jeep Ram went way beyond the call of duty in order to get me every thing I wanted in my 2019 Jeep Cherokee. My new Cherokee is an amassing vehicle. I love it. I will NEVER go anywhere else but Al Serra Chrysler Dodge Jeep Ram for my vehicles. Remember to ask | Read Full Review
    1/20/2022 12:00:00 AM | DealerRater
  • ★★★★ Jeremy Flowers
    Nice, clean & friendly always willing to help you make a good buying decision . | Read Full Review
    1/20/2022 12:00:00 AM | Google
  • ★★★★ Dave P
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    1/20/2022 12:00:00 AM | Google
  • ★★★★★ Vershaunda Catron
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    1/19/2022 12:00:00 AM | Google
  • ★★★★★ Danielle Perry
    Everyone I spoke with went above and beyond to make sure everything was taken care of. Thanks so much! | Read Full Review
    1/19/2022 12:00:00 AM | Google
  • ★★★★★ Valerie Royce
    Went in for a recall and the service was friendly and fast | Read Full Review
    1/19/2022 12:00:00 AM | Google
  • ★★★★★ Rachel Langdon
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    1/19/2022 12:00:00 AM | Google
  • ★★★★ Marquinnus Beavers
    Mrs Palmer, very rude! In service department I’ve been with dodge almost 4 years and I never been to a service department where the employees says your lying if u say you got a quote. | Read Full Review
    1/19/2022 12:00:00 AM | Google
  • ★★★★★ Treasure Stribling
    Randy is awesome that should sum it up !!!! | Read Full Review
    1/18/2022 12:00:00 AM | Google
  • ★★★★★ 3210bella
    I always have my oil changed and tires rotated by Al Serra. They are easy to make an appointment with and very professional when I come in with my Jeep. | Read Full Review
    1/18/2022 12:00:00 AM | Google
  • ★★★★★ Veronica Aguirre
    Whitney has been very helpful each time I stop in for service. This last time she had me in and out so quickly and set up a time to get my recalls fixed. She was very helpful and accommodating. | Read Full Review
    1/18/2022 12:00:00 AM | Google
  • ★★★★★ Sharon Welch
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    1/18/2022 12:00:00 AM | Google
  • ★★★★★ Checkered Flag Interactive Media
    Thanks for having accurate hours on Google and for being open early. | Read Full Review
    1/18/2022 12:00:00 AM | Google
  • ★★★★★ Dayna Boulton
    | Read Full Review
    1/18/2022 12:00:00 AM | Google
  • ★★★★★ Robert Voiles
    Nick Hittle was very helpful, patient, and I would recommend him any time. | Read Full Review
    1/18/2022 12:00:00 AM | Google
  • ★★★★★ Lauren Pepin
    Trent is amazing! Even in this market he made it happen for us! We love our new Jeep | Read Full Review
    1/18/2022 12:00:00 AM | Google
  • ★★★★★ Kristina Kowalsky
    | Read Full Review
    1/18/2022 12:00:00 AM | Google
  • ★★★★ Jonathan Nelson
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    1/18/2022 12:00:00 AM | Google
  • ★★★★ Donna Bromm
    Tire rotation - air filters - balance tires I WIll NOT RETURN - This is gonna be the coldest service station I ever walked into! I asked him to replace fuel filter he said no need to yet. And i asked again to please change it anyway and then he said they did not have one in stock - and then said they were on back order - and | Read Full Review
    1/18/2022 12:00:00 AM | Google
  • ★★★★★ George Kallis
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    1/17/2022 12:00:00 AM | Google
  • ★★★★★ carmon thompson
    Went into to look at purchasing a new vehicle. The salesman Dave was very helpful and informative. | Read Full Review
    1/17/2022 12:00:00 AM | Google
  • ★★★★ Fran Currie
    Though they are professional, and the price is great. However, there’s no communication and slow. I understand they are busy with other customers, but other places take 15 minutes to 20 minutes at most. | Read Full Review
    1/16/2022 12:00:00 AM | Google
  • ★★★★ Christina Malone
    Very nice and courteous | Read Full Review
    1/16/2022 12:00:00 AM | Google
  • ★★★★★ Tizzylish S
    Great experience. Everyone was very friendly. Service was quick. Thanks Fred for your help! See you for my next oil change!! | Read Full Review
    1/15/2022 12:00:00 AM | Google
  • ★★★★★ michael neff
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    1/15/2022 12:00:00 AM | Google
  • ★★★★ Bob Donaldson
    I was happy I purchased an extended warranty. When buying a newer used jeep It’s a great family car and we love it Getting warranty work done. Is another story The whole process from calling for an appointment one day and going 2 days later for the appointment. Then being told. Your car won’t be worked on for 4-5 days. Totally frustr | Read Full Review
    1/14/2022 12:00:00 AM | Google
  • ★★★★★ Tom Odom
    Erik was great! He found the vehicle that “checked all the boxes” so to speak. He made the transition and buying process quick and easy! I will definitely recommend him to anyone looking to buy a new vehicle. | Read Full Review
    1/13/2022 12:00:00 AM | Google
  • ★★★★★ Crystal Dell
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    1/13/2022 12:00:00 AM | Google
  • ★★★★★ Brooke Clothier
    Quick | Read Full Review
    1/13/2022 12:00:00 AM | Google
  • ★★★★★ St Marquise
    Usually I have no issues with AlSerra but this week I did. I came in for one specific thing to be fixed my brakes. I told Howard to contact my warranty as well, before I left he stated brakes are not covered with warranties and I’ll end up having to pay anyway. But I knew something was covered and didn’t pay any mind to that comment. | Read Full Review
    1/13/2022 12:00:00 AM | Google
  • ★★★★ Lisa Kent
    9:20 oil change appointment, I asked how long it will take and was told 45 min-1 hour. It ended up Taking 1 hour 30 min. That is way too long! | Read Full Review
    1/13/2022 12:00:00 AM | Google
  • ★★★★★ Troy Hicks
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    1/12/2022 12:00:00 AM | Google
  • ★★★★★ Diabetic Fishkeeper
    | Read Full Review
    1/12/2022 12:00:00 AM | Google
  • ★★★★★ Tommie Maasch
    Jason was great to work with! Made buying a car in these stressful times a breeze! | Read Full Review
    1/12/2022 12:00:00 AM | Google
  • ★★★★★ I Culpepper
    | Read Full Review
    1/12/2022 12:00:00 AM | Google
  • ★★★★★ Mitch Roat
    | Read Full Review
    1/12/2022 12:00:00 AM | Google
  • ★★★★★ Joseph Parker
    | Read Full Review
    1/11/2022 12:00:00 AM | Google
  • ★★★★★ Dan Champney
    On time-as promised. | Read Full Review
    1/11/2022 12:00:00 AM | Google
  • ★★★★★ Charles Allen
    I had problems starting my car in this cold (single digit temp). Deon got me in the next day. Car was fixed in a couple of hours. I love the customer service Deon provides. | Read Full Review
    1/11/2022 12:00:00 AM | Google
  • ★★★★★ Louise Wanek-Egleson
    It's a nice business. Service so far has been great. Rates a 5 star from me. | Read Full Review
    1/11/2022 12:00:00 AM | Google
  • ★★★★★ chris willette
    Great service again from Howard at Al Serra Ram. Great having this place so close to home. | Read Full Review
    1/11/2022 12:00:00 AM | Google
  • ★★★★ Chelsea Pearson
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    1/11/2022 12:00:00 AM | Google
  • ★★★★ Michael Cardinal
    I am not happy. I made an appointment for 10:40am to get an oil change. I was there on time and the service guy said it would be within the hour. Well 2 hours later my truck finally was done. I’ve never had to wait 2 hours for an oil change. Very unhappy customer here | Read Full Review
    1/11/2022 12:00:00 AM | Google
  • ★★★★★ Pat Lowney
    | Read Full Review
    1/8/2022 12:00:00 AM | Google
  • ★★★★★ NICHOLAS HITTLE
    | Read Full Review
    1/8/2022 12:00:00 AM | Google
  • ★★★★★ Brenda Jackson
    | Read Full Review
    1/8/2022 12:00:00 AM | Google
  • ★★★★★ Steve Gauthier
    They provided clear, concise feedback of the issue and costs. I will definitely use their services again in the future. Greg Sunman communicated daily with me in regards to where we were in the process. | Read Full Review
    1/7/2022 12:00:00 AM | Google
  • ★★★★★ Jackie Bortman
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    1/7/2022 12:00:00 AM | Google
  • ★★★★★ nicki abbey
    | Read Full Review
    1/7/2022 12:00:00 AM | Google
  • ★★★★★ Rick H
    Lifetime Powertrain warranty on 2009 Dodge Grand Caravan comes through. Top end of 3.3L rebuilt and new transmission covered 100%. Fantastic service advisor Whitney kept me up to date with the parts delivery and the service schedule. I am very pleased! ?? | Read Full Review
    1/7/2022 12:00:00 AM | Google
  • ★★★★★ Lou Fecher
    Thank you to Connor, Deon, Greg and all the employees at Al Serra Chrysler Dodge Jeep Ram Service! They are the BEST! | Read Full Review
    1/7/2022 12:00:00 AM | Google
  • ★★★★★ Dakota Aremia
    Tom Drudi is definitely the sales person to go to for anything. He worked with my budget plan and was straight to the point with everything. Traded in my Wrangler and gave me right where I was asking and got me in a brand new Gladiator. I couldn’t be more thankful! I’ve bought other cars in the past here and my sales people were no w | Read Full Review
    1/7/2022 12:00:00 AM | Google
  • ★★★★★ Sue Hall
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    1/6/2022 12:00:00 AM | Google
  • ★★★★★ coty cole
    Friendly advisors | Read Full Review
    1/6/2022 12:00:00 AM | Google
  • ★★★★★ Tom Odom
    | Read Full Review
    1/6/2022 12:00:00 AM | Google
  • ★★★★★ Mike Zerka
    Deon Miller was amazing. i would recommend Al Serra service to everyone!!! | Read Full Review
    1/6/2022 12:00:00 AM | Google
  • ★★★★★ Matt Gross
    | Read Full Review
    1/6/2022 12:00:00 AM | Google
  • ★★★★★ Rylee
    | Read Full Review
    1/6/2022 12:00:00 AM | Google
  • ★★★★★ Robert Bleckley
    | Read Full Review
    1/6/2022 12:00:00 AM | Google
  • ★★★★★ Toni Lauzon
    I took my Jeep Rubicon in for a oil change and Fred greeted me right away, was very friendly and I was in and out within 40mins! Great job to the crew at Al Serra! | Read Full Review
    1/6/2022 12:00:00 AM | Google
  • ★★★★★ Joanna Adair
    Austin jozwiak is seriously the best!! He has help my husband and I with several vehicles. Always goes above and beyond when it comes to answering questions and does whatever he can to help you. Thank you so much Austin!!! | Read Full Review
    1/6/2022 12:00:00 AM | Google
  • ★★★★★ David Terry
    Chris Salter has always been fantastic and helped me any way he can. Pleasant, friendly and always professional. | Read Full Review
    1/6/2022 12:00:00 AM | Google
  • ★★★★★ Veronica Themm
    Great service. Our salesman Ryan Fohey was fantastic! If you are looking for a vehicle, go see Ryan Fohey! | Read Full Review
    1/6/2022 12:00:00 AM | Google
  • ★★★★★ Donald Sides
    Greg Sunman has always been professional, polite and definitely follows up either with a phone call or text message with an update on my vehicles status. Sincerely, Don Sides | Read Full Review
    1/4/2022 12:00:00 AM | Google
  • ★★★★★ Ted Stevens
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    1/4/2022 12:00:00 AM | Google
  • ★★★★★ Jason Barth
    Service was great and efficient. | Read Full Review
    1/3/2022 12:00:00 AM | Google
  • ★★★★★ Whitney Palmer
    | Read Full Review
    1/3/2022 12:00:00 AM | Google
  • ★★★★★ Robert Swan
    Connor Fisher is an outstanding service manager. He is efficient, knowledgeable and congenial. He is my go to when getting service at Al Serra Jeep. My latest service was very fast and I was given a suggested service sheet for my next visit. | Read Full Review
    1/3/2022 12:00:00 AM | Google
  • ★★★★★ Robert Voiles
    | Read Full Review
    12/30/2021 12:00:00 AM | Google
  • ★★★★★ David Butters
    | Read Full Review
    12/30/2021 12:00:00 AM | Google
  • ★★★★★ Jason Barth
    | Read Full Review
    12/30/2021 12:00:00 AM | Google
  • ★★★★★ Sherine Assaf
    Ask for Nick Hittle, he is the best! He was very helpful, honest and made the process very smooth. I was in and out in 15 minutes (I’m not joking). Most salesmen say something over the phone to make you come to the dealership and end up changing the whole deal in person, but I had a great experience with this dealership and definitel | Read Full Review
    12/30/2021 12:00:00 AM | Google
  • ★★★★★ Jeff McGalliard
    They had my truck for almost three months the repairs were satisfactory but they left it a mess inside and out so I just detailed it myself | Read Full Review
    12/30/2021 12:00:00 AM | Google
  • ★★★★★ Dionne Minner
    | Read Full Review
    12/29/2021 12:00:00 AM | Google
  • ★★★★★ Alan Marchio
    There communication and daily update process was above expectations. I was a Service Advisor at other dealers for 12 years and even I was pleasantly surprised. I had a couple hiccups with the visit but spoke to the Service Manager Cole. He was very quick to get back to me and was a professional as they come. He helped me with my issu | Read Full Review
    12/28/2021 12:00:00 AM | Google
  • ★★★★★ Tyler May
    Carl was very helpful and went out of his way to make sure I left with the truck I wanted. | Read Full Review
    12/28/2021 12:00:00 AM | Google
  • ★★★★★ Adan Quezada
    Great customer service! | Read Full Review
    12/28/2021 12:00:00 AM | Google
  • ★★★★★ Christopher Chezik
    Always great service. Get you in and out in timely manner. | Read Full Review
    12/28/2021 12:00:00 AM | Google
  • ★★★★★ Justin Saari
    | Read Full Review
    12/28/2021 12:00:00 AM | Google
  • ★★★★★ Joshua Kaminski
    | Read Full Review
    12/28/2021 12:00:00 AM | Google
  • ★★★★★ Jennifer Macmillan
    | Read Full Review
    12/28/2021 12:00:00 AM | Google
  • ★★★★★ Tasanta Odom
    | Read Full Review
    12/27/2021 12:00:00 AM | Google
  • ★★★★★ Lin Lewis
    Hudy Handy is a great salesman… Answered all my questions and concerns. Made sure the vehicle was right for me. Most of all didn’t waste my time at all… Fast and straight to the point… I recommend Hudy to everyone…. | Read Full Review
    12/27/2021 12:00:00 AM | Google
  • ★★★★★ Todd Mccredie
    | Read Full Review
    12/27/2021 12:00:00 AM | Google
  • ★★★★★ Eric Olsen
    No pressure sales! Also, great products, flexible timing, overall great place. | Read Full Review
    12/27/2021 12:00:00 AM | Google
  • ★★★★★ Dean Gaucher
    My salesman,Eric Faulkner, was to the point and upfront with my buying process...will definitely use him and this dealership again | Read Full Review
    12/27/2021 12:00:00 AM | Google
  • ★★★★★ Paula Wright
    Completely satisfied | Read Full Review
    12/27/2021 12:00:00 AM | Google
  • ★★★★ Marcus Hussey
    - - - 0 ? for Fred Wallace -0 -0 -0 -0 -0 -0 bad with communication on calling with the performance on your vehicle, no communication with the customer very bad on that by telling you the vehicle is done on the day it Done, it will be not Done to pick up. | Read Full Review
    12/27/2021 12:00:00 AM | Google
  • ★★★★★ Joshua Greenwald
    | Read Full Review
    12/24/2021 12:00:00 AM | Google
  • ★★★★★ Luay Alkotob
    David Long was an a excellent sales specialist He made the process very easy and helped with all the details No hidden charges (no mark up like other dealers nowadays despite cars shortage) Good advice for lease protection | Read Full Review
    12/24/2021 12:00:00 AM | Google
  • ★★★★★ Nancy Chinonis
    I came in for a scheduled oil change, and it took 2 hours and my vehicle was not washed. If you are going to air commercials stating 45 minutes for a oil change, don’t take over 2 hours for someone with a pre scheduled appointment | Read Full Review
    12/24/2021 12:00:00 AM | Google
  • ★★★★★ Gwendolyn Banyard
    Technician was great communicating every step of the way. Very personable. Great customer service. | Read Full Review
    12/22/2021 12:00:00 AM | Google
  • ★★★★★ Douglas Stacey
    | Read Full Review
    12/22/2021 12:00:00 AM | Google
  • ★★★★★ MZ CARR
    | Read Full Review
    12/22/2021 12:00:00 AM | Google
  • ★★★★★ Kimberly Tylenda
    We always have a Wonderful experience with Fred. He is a professional, polite, and friendly. Thank you, Kim | Read Full Review
    12/22/2021 12:00:00 AM | Google
  • ★★★★★ Kelly TerBush
    Salesman was amazing, quick and efficient service! Very pleased! | Read Full Review
    12/22/2021 12:00:00 AM | Google
  • ★★★★★ Sid Booker
    We are very happy with the work. Most of all the daily updates they sent us or if going to be out of the office who would be handling everything. Awesome job thanks | Read Full Review
    12/22/2021 12:00:00 AM | Google
  • ★★★★★ Jamie Donaldson
    | Read Full Review
    12/22/2021 12:00:00 AM | Google
  • ★★★★★ Joy Lyons
    Very fast and courteous! | Read Full Review
    12/22/2021 12:00:00 AM | Google
  • ★★★★★ chris Wummel
    | Read Full Review
    12/21/2021 12:00:00 AM | Google
  • ★★★★★ Lia Lecki
    | Read Full Review
    12/21/2021 12:00:00 AM | Google
  • ★★★★★ Melanie Vivian
    | Read Full Review
    12/21/2021 12:00:00 AM | Google
  • ★★★★★ Jackie Walton
    Service was second to none. Al Serra Chrysler Dodge is without a doubt. T.B.E. The Best Ever!! I'm going back to see if they will let me hang out and see why they are so smooth and good.?????????????? | Read Full Review
    12/21/2021 12:00:00 AM | Google
  • ★★★★★ Alan Visgar
    I was totally impressed with my salesman, Trey Edwards, at Al Serra Auto Plaza. He was extremely helpful in the purchase of my 2022 Ram. He provided all information regarding the new truck and coordinated the sale of my old truck. He is not a high-pressure salesman, but instead works with the customer to answer all questions and r | Read Full Review
    12/21/2021 12:00:00 AM | Google
  • ★★★★★ Maria Lessnau
    | Read Full Review
    12/20/2021 12:00:00 AM | Google
  • ★★★★★ Ann Reith
    | Read Full Review
    12/20/2021 12:00:00 AM | Google
  • ★★★★★ JAMES DALLAS
    | Read Full Review
    12/20/2021 12:00:00 AM | Google
  • ★★★★★ Jon Mackie
    | Read Full Review
    12/20/2021 12:00:00 AM | Google
  • ★★★★★ Kat Hope
    | Read Full Review
    12/20/2021 12:00:00 AM | Google
  • ★★★★★ Abby Timmer
    David Garr made this process as stress free as possible. He’s so kind and helpful and genuinely wants to get you in the best car to fit your lifestyle, wants and needs. HIGHLY RECOMMEND. | Read Full Review
    12/19/2021 12:00:00 AM | Google
  • ★★★★★ jon chipps
    | Read Full Review
    12/19/2021 12:00:00 AM | Google
  • ★★★★ Stacy Giles
    | Read Full Review
    12/19/2021 12:00:00 AM | Google
  • ★★★★★ Lin Lewis
    | Read Full Review
    12/18/2021 12:00:00 AM | Google
  • ★★★★★ Noah Betz
    | Read Full Review
    12/18/2021 12:00:00 AM | Google
  • ★★★★ Andrea C
    Five days and $5500 later and still no heat... not happy at all... did I get ripped off because I'm a female? We'll see how well they take care of this... | Read Full Review
    12/18/2021 12:00:00 AM | Google
  • ★★★★★ Laura Scott
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    12/16/2021 12:00:00 AM | Google
  • ★★★★★ jeronimo3571
    | Read Full Review
    12/16/2021 12:00:00 AM | Google
  • ★★★★★ Jessika Sly
    I always use Al Serra for all of my Vehicle maintenance. Recently I had a flat tire, luckily my jeep has a full size spare and I was able to quickly change it, called Al Serra, and got an appointment within the hour. They quickly patched the tire and had the vehicle inspected to be sure nothing else happened when the incident occurre | Read Full Review
    12/16/2021 12:00:00 AM | Google
  • ★★★★★ Levi Davis
    | Read Full Review
    12/15/2021 12:00:00 AM | Google
  • ★★★★★ Jim Johnson
    I was always unsure about ordering a new vehicle @ Al Serra they assured me that it was very simple. I placed an order for a 2021 Jeep Wrangler Unlimited Rubicon Hydro Blue 35 " tires, I made sure it had all of the options that I would need being that this would be my first time ordering and my first time getting a Jeep Wrangler th | Read Full Review
    12/15/2021 12:00:00 AM | Google
  • ★★★★★ Mark Wyzgoski
    | Read Full Review
    12/15/2021 12:00:00 AM | Google
  • ★★★★★ Jeremy Ellwood (Craeft)
    Had just purchased a car that had a couple issues but the service department went right to work on making it right. I'm the process, the tech dented my front fender. However, the service department takes full responsibility and we are scheduling a time with body shop for repairs. Excellent service. | Read Full Review
    12/14/2021 12:00:00 AM | Google
  • ★★★★★ Rudy Starr
    Great experience as usual. Al Serra staff always eager to assist and easy to deal with. | Read Full Review
    12/14/2021 12:00:00 AM | Google
  • ★★★★★ Jeff Fallis
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    12/14/2021 12:00:00 AM | Google
  • ★★★★★ Diane Hoffman
    | Read Full Review
    12/14/2021 12:00:00 AM | Google
  • ★★★★★ Bianca Perez
    I worked w a few different car salesman through the past 7 years at Al Serra and my current salesman Adam Garceua is by far the best! He goes above and beyond to help get you the vehicle you want/need. Highly recommended! | Read Full Review
    12/14/2021 12:00:00 AM | Google
  • ★★★★★ Jay Kelly
    | Read Full Review
    12/14/2021 12:00:00 AM | Google
  • ★★★★ Dana Daniels
    | Read Full Review
    12/14/2021 12:00:00 AM | Google
  • ★★★★★ Steven Dunn
    | Read Full Review
    12/11/2021 12:00:00 AM | Google
  • ★★★★★ Lisa Lamb
    Thank you Sheri for all of your help. I really appreciate the way you went above and beyond to get me into a great vehicle when I was on a time crunch! | Read Full Review
    12/11/2021 12:00:00 AM | Google
  • ★★★★★ Ashleigh Brooks
    Howard In the Chrysler service department is always friendly and incredibly helpful! Their prices are affordable and I trust their team to always take good care of my vehicle. | Read Full Review
    12/11/2021 12:00:00 AM | Google
  • ★★★★ Nick
    Jeep Wrangler- check engine light- said was thermostat. Walked in Saturday morning asked if they had time to change thermostat that day. The two men that sat in front looked like they didn’t know what a thermostat even was. Whitney however jumped right on phone and called the techs asked if one was in stock and if they could do it to | Read Full Review
    12/11/2021 12:00:00 AM | Google
  • ★★★★ Linda Rudd
    | Read Full Review
    12/11/2021 12:00:00 AM | Google
  • ★★★★★ Rick Christman
    Quickly got my car and diagnosed it. The communication was solid and Greg Sunman and the team at Chrysler did a great job fixing my car | Read Full Review
    12/9/2021 12:00:00 AM | Google
  • ★★★★★ simone6926
    | Read Full Review
    12/9/2021 12:00:00 AM | Google
  • ★★★★★ Kevin Smith
    | Read Full Review
    12/9/2021 12:00:00 AM | Google
  • ★★★★★ John Peeke
    Nick made the entire process of getting a vehicle seamless and easy. His attention to detail and willingness to handle any questions or needs I had made me an Al Serra fan. Thank you Nick for finally allowing me to experience getting a car with joy. | Read Full Review
    12/9/2021 12:00:00 AM | Google
  • ★★★★★ Beth Sims
    | Read Full Review
    12/9/2021 12:00:00 AM | Google
  • ★★★★★ cody whitfield
    | Read Full Review
    12/9/2021 12:00:00 AM | Google
  • ★★★★★ Barney Vasquez
    | Read Full Review
    12/8/2021 12:00:00 AM | Google
  • ★★★★★ Sherry Kovach
    | Read Full Review
    12/8/2021 12:00:00 AM | Google
  • ★★★★★ Jay R
    If you are in the market for a vehicle, Trey Edwards is your go to person. I did, not once but twice in the last 2 months and walked away experiencing premier customer service for delivery of 2 new vehicles! Trey helped me through the vehicle selection, answering questions promptly, evaluating the trade in value with no hassle and p | Read Full Review
    12/5/2021 12:00:00 AM | Google
  • ★★★★ Wendy Hohenstein
    They told me on the phone that the Diagnosis was free when I got there and they already took my Jeep back then they tell me it's a $185 if I don't get it fixed there They need to say that on the phone and not say it's free because it is not free is free faults advertisement. I took my jeep somewhere else and got in in a day | Read Full Review
    12/5/2021 12:00:00 AM | Google
  • ★★★★★ Hoffman HVAC
    Johnny Shumpert was very professional and friendly through the buying process. He answered all my questions and made me comfortable with my purchase. I would highly recommend Johnny to anyone looking to purchase a vehicle. | Read Full Review
    12/3/2021 12:00:00 AM | Google
  • ★★★★★ Joe Willis
    Let me just start off by saying I have bought vehicles from several different dealer locations. This location turned out to be one of my better experiences. When we first came in here looking for a vehicle we were paired with a salesman who is either new or just didn't know about the vehicle we were looking for. The sales manager s | Read Full Review
    12/3/2021 12:00:00 AM | Google
  • ★★★★★ ALLAN ROBERTS
    Very helpful and always a professional !!! | Read Full Review
    12/2/2021 12:00:00 AM | Google
  • ★★★★★ Shanda Harmon
    | Read Full Review
    12/2/2021 12:00:00 AM | Google
  • ★★★★★ Ken Gates
    Whitney made everything great. She was prompt with updates and kept me in the loop while my vehicle was in for maintenance and repair. | Read Full Review
    12/2/2021 12:00:00 AM | Google
  • ★★★★★ Robert Reiten
    Very patient and friendly...no high pressure, great experience | Read Full Review
    12/2/2021 12:00:00 AM | Google
  • ★★★★ Robin L. Johnson
    | Read Full Review
    12/2/2021 12:00:00 AM | Google
  • ★★★★★ John Phelps
    I had the pleasure of working with Trey. He answered all my calls promptly and provided me with all the answers I needed on purchasing my new Jeep Wrangler. | Read Full Review
    12/1/2021 12:00:00 AM | Google
  • ★★★★★ Brett Bellanca
    Randy dealt with my wife on a lease for a 22 Compass Latitude Lux. She was very happy with his professionalism and kindness. You can trust him to take care of your vehicle needs. Thanks again and Happy Holidays! | Read Full Review
    12/1/2021 12:00:00 AM | Google
  • ★★★★★ Jen Ann
    I came to Al Serra Jeep to see about returning my lease. My lease was due in February and knowing how the market is right now, we decided to start checking early for vehicles. I had originally went to the Jeep dealership I had leased my car from to begin with. We weren't happy with their offer or what cars they had available, so we w | Read Full Review
    12/1/2021 12:00:00 AM | Google
  • ★★★★★ steve harrington
    Excellent customer service, ?? | Read Full Review
    12/1/2021 12:00:00 AM | Google
  • ★★★★★ Tris Miller
    Customer service has really gone down hill since we bought our car in 2019 (from al Serra) My Pacifica needs to be worked on. But, because of the vehicle shortage al Serra is refusing to accommodate a loner car for our family of 7. (Upping the fee from $37) I also waited 2 hours for an oil change. Never got done. Had to come in the | Read Full Review
    12/1/2021 12:00:00 AM | Google
  • ★★★★★ Randy Richardson
    | Read Full Review
    11/30/2021 12:00:00 AM | Google
  • ★★★★★ Sheila Odom
    I always get right in and out fast !and they take good care for me and my Jeep ,thanks | Read Full Review
    11/29/2021 12:00:00 AM | Google
  • ★★★★★ Nicki Potter
    They were quick to help and kept me informed. The prices were what I dreaded and honestly they were the best priced!!!!! So happy with how they conducted their business, I will be back again should the need arise!!! | Read Full Review
    11/29/2021 12:00:00 AM | Google
  • ★★★★★ Marlon Joseph
    | Read Full Review
    11/29/2021 12:00:00 AM | Google
  • ★★★★★ Fred Wallace
    | Read Full Review
    11/29/2021 12:00:00 AM | Google
  • ★★★★★ Chevon Buford
    | Read Full Review
    11/29/2021 12:00:00 AM | Google
  • ★★★★★ Wendy Hohenstein
    They told me on the phone that the Diagnosis was free when I got there and they already took my Jeep back then they tell me it's a $185 if I don't get it fixed there They need to say that on the phone and not say it's free because it is not free is free faults advertisement | Read Full Review
    11/29/2021 12:00:00 AM | Google
  • ★★★★★ James Sleeper
    | Read Full Review
    11/26/2021 12:00:00 AM | Google
  • ★★★★★ Kimberly Langworthy
    | Read Full Review
    11/24/2021 12:00:00 AM | Google
  • ★★★★★ Larquell Skinner
    | Read Full Review
    11/24/2021 12:00:00 AM | Google
  • ★★★★★ Randall Lewis
    Adam is the best, as always...we have bought or leased over 10 cars from Adam in the last several years. he goes out of his way before, during, and after the sale to make it an easy and seamless experience. We wouldn't think of seeing anyone else for our car purchases! | Read Full Review
    11/23/2021 12:00:00 AM | Google
  • ★★★★★ Mackenzie Bryant
    Never going anywhere else for a car! David Garr is hands down with most helpful and kind car guy around. | Read Full Review
    11/23/2021 12:00:00 AM | Google
  • ★★★★★ Vic Geier
    Great dealer, easy to deal with and very efficient, from plates, insurance and financing, all handled painlessly unlike most dealers! My salesman Steve Carnes was awesome! | Read Full Review
    11/23/2021 12:00:00 AM | Google
  • ★★★★ Tanya Wright
    1 hr and 25 minutes for an Oil change and tire rotation is extreme especially considering thr cost. Very disappointed in AL Serra. | Read Full Review
    11/23/2021 12:00:00 AM | Google
  • ★★★★ Tom Peake
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    11/22/2021 12:00:00 AM | Google
  • ★★★★★ David Stratton
    | Read Full Review
    11/20/2021 12:00:00 AM | Google
  • ★★★★★ Lyndsey Beyma
    Always have a good experience here. Great work done too | Read Full Review
    11/20/2021 12:00:00 AM | Google
  • ★★★★★ Jennifer Barnhart
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    11/20/2021 12:00:00 AM | Google
  • ★★★★★ Teresa Williams
    Great service!! Steve did a great job taking care of everything and explaining everything to us. Very happy!!! | Read Full Review
    11/20/2021 12:00:00 AM | Google
  • ★★★★★ Emily Hamilton
    | Read Full Review
    11/18/2021 12:00:00 AM | Google
  • ★★★★★ Steven W Messervey
    Whitney is awesome accurate and helpful | Read Full Review
    11/18/2021 12:00:00 AM | Google
  • ★★★★★ Ann Drake
    | Read Full Review
    11/17/2021 12:00:00 AM | Google
  • ★★★★★ Scott Neath
    | Read Full Review
    11/17/2021 12:00:00 AM | Google
  • ★★★★★ M R
    Fred and Howard were great! | Read Full Review
    11/17/2021 12:00:00 AM | Google
  • ★★★★★ Jerry Sproull
    I have regular oil changes, tire rotations, warranty maintenance etc. at Al Serra for my 2019 Wrangler. I met Whitney Palmer for the 1st time, & she performed her duties very well. Hats off for the crew there! | Read Full Review
    11/17/2021 12:00:00 AM | Google
  • ★★★★ Elizabeth Andrews
    My car sounds and runs much better But it took a bit longer then most other Places that change oil nest time I'll be prepared | Read Full Review
    11/17/2021 12:00:00 AM | Google
  • ★★★★★ susan James
    Greg Sunman was very polite, helpful and very professional. | Read Full Review
    11/15/2021 12:00:00 AM | Google
  • ★★★★★ Tim Harman
    | Read Full Review
    11/15/2021 12:00:00 AM | Google
  • ★★★★★ patrick rivera
    | Read Full Review
    11/13/2021 12:00:00 AM | Google
  • ★★★★★ joseph stanislaw
    These people are top notch. | Read Full Review
    11/13/2021 12:00:00 AM | Google
  • ★★★★★ Nicholas Wilhelm
    | Read Full Review
    11/13/2021 12:00:00 AM | Google
  • ★★★★★ Nathan Sarria
    Very professional and helpful. | Read Full Review
    11/12/2021 12:00:00 AM | Google
  • ★★★★★ ERIC Herbert
    | Read Full Review
    11/12/2021 12:00:00 AM | Google
  • ★★★★★ Elisa Jean-Newman
    | Read Full Review
    11/12/2021 12:00:00 AM | Google
  • ★★★★★ Shirley Olszak
    | Read Full Review
    11/12/2021 12:00:00 AM | Google
  • ★★★★ Michell Berkley
    | Read Full Review
    11/12/2021 12:00:00 AM | Google
  • ★★★★★ James Phillips
    | Read Full Review
    11/10/2021 12:00:00 AM | Google
  • ★★★★★ Becky Van Every
    | Read Full Review
    11/10/2021 12:00:00 AM | Google
  • ★★★★★ Donald Kooy
    David Long did a great job assisting me with my purchase of a 2021 Dodge Challenger. He was knowledgeable, polite and very responsive to all my questions. When I came to pick up the car all of the paperwork was ready and processed quickly. Got a good deal and great service. Thanks ,David. | Read Full Review
    11/10/2021 12:00:00 AM | Google
  • ★★★★★ Ryan Pierce
    | Read Full Review
    11/10/2021 12:00:00 AM | Google
  • ★★★★★ j stewart
    Fred was personable and made my time there enjoyable. Service was fast! | Read Full Review
    11/10/2021 12:00:00 AM | Google
  • ★★★★★ Luis Calderon
    Good experience and the sales person (Austin) excellent | Read Full Review
    11/10/2021 12:00:00 AM | Google
  • ★★★★★ emma burke
    Had a great experience setting up my lease with Trey Edwards! Definitely will come back because of it! | Read Full Review
    11/10/2021 12:00:00 AM | Google
  • ★★★★ Natalie Melvin
    | Read Full Review
    11/10/2021 12:00:00 AM | Google
  • ★★★★★ Ezekiel Johnson
    | Read Full Review
    11/8/2021 12:00:00 AM | Google
  • ★★★★★ Jen Newell
    | Read Full Review
    11/8/2021 12:00:00 AM | Google
  • ★★★★★ Raul Garcia
    | Read Full Review
    11/8/2021 12:00:00 AM | Google
  • ★★★★★ Betty Hobson-Rosborough
    | Read Full Review
    11/8/2021 12:00:00 AM | Google
  • ★★★★★ Julio Leon
    Shout out to Kyle Hammond! His professional and friendly attitude made my visit so much more pleasant! He put my needs and best interests above all. From the time I sat in his booth to the next day getting my new Bighorn Ram 1500, Kyle made it an exciting visit. If your in the market for a new vehicle, please stop by Alseara Dodge an | Read Full Review
    11/7/2021 12:00:00 AM | Google
  • ★★★★★ JAYDEN & JAYLEN J
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    11/5/2021 12:00:00 AM | Google
  • ★★★★★ Angelina Massie
    Service was great! The wait wasn’t long at all. | Read Full Review
    11/5/2021 12:00:00 AM | Google
  • ★★★★★ Jermarx Marsh
    | Read Full Review
    11/5/2021 12:00:00 AM | Google
  • ★★★★★ Brian Aulph
    | Read Full Review
    11/4/2021 12:00:00 AM | Google
  • ★★★★★ Op4 Outdoors
    | Read Full Review
    11/4/2021 12:00:00 AM | Google
  • ★★★★★ Bob Yarbrough
    The service department took care of me! A 200k mile service on my Jeep after it sat for a 10 month deployment overseas. They stuck to their word on the quote, and got it back to me exactly when they said they would. Definitely bringing it back in another 100k miles! | Read Full Review
    11/4/2021 12:00:00 AM | Google
  • ★★★★★ Nick Tsouroullis
    Best car buying experience ever! Authenticity and honesty are refreshing. Adam Garceau (at the Dodge store) and Brandon Mills (at the Honda store) are absolutely stellar to work with. I highly recommend them both. | Read Full Review
    11/4/2021 12:00:00 AM | Google
  • ★★★★★ Mary Jane Head
    | Read Full Review
    11/4/2021 12:00:00 AM | Google
  • ★★★★★ Andrew Daoust
    Nick was very helpful and did everything he could to get me the best deal possible. Very smooth sale. Everything was ready when I arrived. I've already recommended him to a couple friends. | Read Full Review
    11/4/2021 12:00:00 AM | Google
  • ★★★★★ Wilfred Frelix
    | Read Full Review
    11/4/2021 12:00:00 AM | Google
  • ★★★★★ Kelli Catrell
    Greg in the service department is very friendly and great to work with. He provides excellent service. | Read Full Review
    11/4/2021 12:00:00 AM | Google
  • ★★★★★ Wayne Chadwick
    Quick reliable service. Always get it with Al Serra. | Read Full Review
    11/4/2021 12:00:00 AM | Google
  • ★★★★★ Johnny Hargrave
    It’s never fun to have something go wrong with your vehicle but it’s bound to happen. When this happens Deon has always been there to do the right thing and help make things as painless as possible and I’m sure it’s because he is given the flexibility to do the right thing by the good people at Al Serra. You also can’t beat their o | Read Full Review
    11/4/2021 12:00:00 AM | Google
  • ★★★★★ Antonette Pritchett
    | Read Full Review
    11/4/2021 12:00:00 AM | Google
  • ★★★★★ Pam Dowdy
    Very helpful. They did a great job fixing my car | Read Full Review
    11/4/2021 12:00:00 AM | Google
  • ★★★★★ C S
    | Read Full Review
    11/3/2021 12:00:00 AM | Google
  • ★★★★★ Cheryl Gutzeit
    | Read Full Review
    11/3/2021 12:00:00 AM | Google
  • ★★★★★ Jonathon Grove
    My wife and I went to Al Serra trucks to buy a pickup truck. We dealt with Nick Hittle. We found him to be very helpful and knowledgeable. We bought a 2017 Ram Express 1500. He was very polite when dealing with my wife Amy. We decided to order a bed liner and step bumpers for it. He went above and beyond there and because of her heal | Read Full Review
    11/3/2021 12:00:00 AM | Google
  • ★★★★★ Powerfulgodz066
    | Read Full Review
    11/3/2021 12:00:00 AM | Google
  • ★★★★★ katie verdier
    | Read Full Review
    11/3/2021 12:00:00 AM | Google
  • ★★★★★ Cassandra Gonzales
    | Read Full Review
    11/3/2021 12:00:00 AM | Google
  • ★★★★★ Tammy Grimes
    Kyle Odglen is awesome he went up and above to make me very happy I would recommend him to anyone | Read Full Review
    11/3/2021 12:00:00 AM | Google
  • ★★★★ Robin Thompson
    | Read Full Review
    11/3/2021 12:00:00 AM | Google
  • ★★★★★ Keith Kerby
    Whitney was extremely courteous, friendly, and knowledgeable of the service I needed. The work was done quickly and I am very happy with the results. | Read Full Review
    11/1/2021 12:00:00 AM | Google
  • ★★★★★ J P
    | Read Full Review
    10/28/2021 12:00:00 AM | Google
  • ★★★★★ Hussien Koujan
    Professional staff, reasonable service charges and on top of that a free loaner! | Read Full Review
    10/28/2021 12:00:00 AM | Google
  • ★★★★★ amy grove
    My husband and I are impressed with the professionalism of the team that works at Al Serra. Buying our truck there was a hassle free experience, unlike some other places we had been to. Nick Hittle was outstanding in meeting our needs with sales and any issue we had with the truck before pulling off the lot. | Read Full Review
    10/28/2021 12:00:00 AM | Google
  • ★★★★★ Paul Jando
    | Read Full Review
    10/28/2021 12:00:00 AM | Google
  • ★★★★★ Curtis Crump
    | Read Full Review
    10/28/2021 12:00:00 AM | Google
  • ★★★★★ Cathleen Gillespie
    | Read Full Review
    10/28/2021 12:00:00 AM | Google
  • ★★★★ Pamela J Reason
    Very helpful got key fob made & programed fast | Read Full Review
    10/28/2021 12:00:00 AM | Google
  • ★★★★★ LaTrelle Eldridge
    I was a little disappointed for a couple of reasons. The reason for my visit was due to a busted seam that resulted in water intrusion. I asked for the carpet to be cleaned. They didn’t even vacuum it. I brought the vehicle in the early am and was told they would look at it that day. They didn’t even touch until the following day. | Read Full Review
    10/28/2021 12:00:00 AM | Google
  • ★★★★★ Catrina Douglas
    | Read Full Review
    10/28/2021 12:00:00 AM | Google
  • ★★★★★ JOHN JACOBS
    Good communication good work | Read Full Review
    10/27/2021 12:00:00 AM | Google
  • ★★★★★ April Peera
    | Read Full Review
    10/26/2021 12:00:00 AM | Google
  • ★★★★★ Lori Schwab
    Made appointment, they not only confirmed over phone call but sent reminders. They were on time and accurate on how lobg it would take. Super easy and courteous! | Read Full Review
    10/26/2021 12:00:00 AM | Google
  • ★★★★★ Whitley Robinson
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    10/26/2021 12:00:00 AM | Google
  • ★★★★ Ashley Sanders
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    10/26/2021 12:00:00 AM | Google
  • ★★★★★ Kishore Pedavalli
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    10/24/2021 12:00:00 AM | Google
  • ★★★★★ Jim Richardson
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    10/23/2021 12:00:00 AM | Google
  • ★★★★★ Dave Wilson
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    10/23/2021 12:00:00 AM | Google
  • ★★★★★ Tim
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    10/23/2021 12:00:00 AM | Google
  • ★★★★★ Jennifer Macmillan
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    10/23/2021 12:00:00 AM | Google
  • ★★★★★ Ed Lover
    Very friendly and helpful appreciated that | Read Full Review
    10/21/2021 12:00:00 AM | Google
  • ★★★★★ james cummings
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    10/21/2021 12:00:00 AM | Google
  • ★★★★★ Rachel Zdanowicz
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    10/21/2021 12:00:00 AM | Google
  • ★★★★★ Brian Hugo
    Ram service did a great job fixing my old pickup. Great loaner and excellent communication. The tech was very thorough. I’ll buy my next ram from them for sure. | Read Full Review
    10/20/2021 12:00:00 AM | Google
  • ★★★★★ Erin Lane
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    10/20/2021 12:00:00 AM | Google
  • ★★★★★ Bill Miesel
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    10/19/2021 12:00:00 AM | Google
  • ★★★★★ Julie Blakley
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    10/18/2021 12:00:00 AM | Google
  • ★★★★★ Jay R
    Trey Edwards provided excellent customer service, very knowledgeable with the vehicles, got things done very fast every step of the way. | Read Full Review
    10/18/2021 12:00:00 AM | Google
  • ★★★★★ John Lagalski
    Great service, Fred was professional and personable. | Read Full Review
    10/18/2021 12:00:00 AM | Google
  • ★★★★ Jessica J.
    Got the job done. Tried to upsell me by 1400 bucks though on an oil change. Also was there first thing in the morning and an oil change took an hour. That's with an appointment. Should have went to a rapid change place and saved myself some time. Fair price though for the oil change and nice enough staff. | Read Full Review
    10/18/2021 12:00:00 AM | Google
  • ★★★★ Sean Clayton
    Made an appointment for an oil change, was told 45 mins-1 hour. 2.5 hours later it was finally complete. No fun wrangling a 3 yr old for that unnecessary amount of time. After previous bad experiences with Al Serra I was hesitant to return, it was a mistake. | Read Full Review
    10/18/2021 12:00:00 AM | Google
  • ★★★★★ droll metor5015
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    10/16/2021 12:00:00 AM | Google
  • ★★★★★ Jeff Dickman
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    10/16/2021 12:00:00 AM | Google
  • ★★★★★ Jason Vaillancourt
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    10/13/2021 12:00:00 AM | Google
  • ★★★★ Mark Alexander
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    10/13/2021 12:00:00 AM | Google
  • ★★★★★ Chantell Sweney
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    10/12/2021 12:00:00 AM | Google
  • ★★★★★ Gail Liddell
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    10/12/2021 12:00:00 AM | Google
  • ★★★★★ Eric Gardner
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    10/12/2021 12:00:00 AM | Google
  • ★★★★ Jaime Curtis
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    10/12/2021 12:00:00 AM | Google
  • ★★★★★ Ed Usewick Sr
    Normally great...well over an hour for an oil change will make me consider options next time. This in 2021. | Read Full Review
    10/12/2021 12:00:00 AM | Google
  • ★★★★ Jeff Young
    Took my vehicle in on September 22 for transmission issues. Took about 3 days for my warranty to approve the repairs, once approved they had it done in less than a day. However when I picked it up, we literally drove across the street to drop of the rental, they transmission slammed several times in less than a mile. Took it right ba | Read Full Review
    10/12/2021 12:00:00 AM | Google
  • ★★★★★ Chris James
    Everything was great and professional, thanks for taking care of me and my vehicle Fred. | Read Full Review
    10/11/2021 12:00:00 AM | Google
  • ★★★★ Eric Couden
    Fast and courteous service. Always a pleasure coming here. | Read Full Review
    10/11/2021 12:00:00 AM | Google
  • ★★★★★ Teri Luedeman
    Derek was extremely helpful with getting ma approved and into a good reliable vehicle. He is great to work with. I have his number in my phone for my next car needs or to refer my friends to him. | Read Full Review
    10/10/2021 12:00:00 AM | Google
  • ★★★★★ C Frioni
    Fast and affordable | Read Full Review
    10/10/2021 12:00:00 AM | Google
  • ★★★★ Matthew Mazure
    Waited over two hours for just an oil change and tire rotation. I made an appointment two weeks prior. | Read Full Review
    10/10/2021 12:00:00 AM | Google
  • ★★★★★ Hannah Freeman
    The staff at Al Serra are always polite and professional. They are always a pleasure to work with! | Read Full Review
    10/8/2021 12:00:00 AM | Google
  • ★★★★★ Kristina Ritchey
    Fred at Jeep Service was great as always! | Read Full Review
    10/8/2021 12:00:00 AM | Google
  • ★★★★ Steve S
    I am revising my recent review. I was unhappy with the Service dept but have since changed my opinion. They contacted me about my bad review and made a good effort at making it right. First time might have been a series of oops mixed with bad timing. This time was much better..thanx Fred I appreciate your help. | Read Full Review
    10/8/2021 12:00:00 AM | Google
  • ★★★★★ Scott Millsap
    I stopped over on a Monday to get a check engine code scanned to determine nexts steps. Was told I could schedule an appointment for Thursday when a service tech would be available to diagnose. On Thursday afternoon I checked with the service department on the status. Was told no diagnosis was done and was told it would be another | Read Full Review
    10/8/2021 12:00:00 AM | Google
  • ★★★★★ Darla Hunt
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    10/7/2021 12:00:00 AM | Google
  • ★★★★★ Geno Herr
    The best place for cars,trucks,service! Everone is so friendly! I have been using Al Serra for over 13 yrs! | Read Full Review
    10/7/2021 12:00:00 AM | Google
  • ★★★★★ Steve Harchick
    Fast and professional. | Read Full Review
    10/7/2021 12:00:00 AM | Google
  • ★★★★★ Bailey McGalister
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    10/5/2021 12:00:00 AM | Google
  • ★★★★★ richard stephens
    Went to this location to seek help finding a part for my vehicle and they were above and beyond with the help and kindness. | Read Full Review
    10/5/2021 12:00:00 AM | Google
  • ★★★★★ Tony Handlin
    I have been very pleased with the level of service and attention applied to any of my concerns in regards to the service life of my vehicle. Al Serra Jeep service department and Howard my service associate has been a working relationship. | Read Full Review
    10/5/2021 12:00:00 AM | Google
  • ★★★★★ Billy Stogner
    Very prompt and knowledgeable sales people | Read Full Review
    10/5/2021 12:00:00 AM | Google
  • ★★★★★ Bruce Sepanak
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    10/5/2021 12:00:00 AM | Google
  • ★★★★★ Tyne Smith
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    10/2/2021 12:00:00 AM | Google
  • ★★★★★ tami McIntosh
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    10/2/2021 12:00:00 AM | Google
  • ★★★★★ Norma Cooper
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    10/2/2021 12:00:00 AM | Google
  • ★★★★★ Dan Organ
    Arrived a few minutes early and was taken care of right away. Had a 9:40 appointment and was on my way by 10:30 , thanks. | Read Full Review
    9/30/2021 12:00:00 AM | Google
  • ★★★★★ robert forbes
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    9/30/2021 12:00:00 AM | Google
  • ★★★★★ Joann Jackson
    Howard in the service dept was great.He was very friendly and knew his job well.I would recommend him to all my family and friends. | Read Full Review
    9/29/2021 12:00:00 AM | Google
  • ★★★★★ Mary Rule
    Fast efficient service. Good experience! | Read Full Review
    9/29/2021 12:00:00 AM | Google
  • ★★★★★ Shirley Perkins
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    9/29/2021 12:00:00 AM | Google
  • ★★★★ Jennifer Eden
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    9/29/2021 12:00:00 AM | Google
  • ★★★★★ Katie Sabin
    My sales rep made the process of buying my vehicle one of the easiest I have ever done. Thank you | Read Full Review
    9/28/2021 12:00:00 AM | Google
  • ★★★★★ Charles Butterfield
    I found out that my 2017 radio needs to be replace. My mac computer was over 10 years old and replaced only because it was outdated. That has nothing to do with AL Serra but everything to do with Chrysler. I don’t think I’ll be looking at Chrysler for my next car. I’ve always had good experiences with your service department. | Read Full Review
    9/28/2021 12:00:00 AM | Google
  • ★★★★★ Daniel Martin
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    9/27/2021 12:00:00 AM | Google
  • ★★★★★ ron saad
    One of the best Around | Read Full Review
    9/26/2021 12:00:00 AM | Google