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Al Serra Chrysler Dodge Jeep Ram

Al Serra Chrysler Dodge Jeep Ram
★★★★★(441)read reviews

6185 S Saginaw St, Grand Blanc, MI 48439
(877) 681-4221 Ask About Our Service Specials!

Service Hours

Mon: 6:45am-5:00pmTues: 6:45am-5:00pmWed: 6:45am-5:00pmThur: 6:45am-5:00pmFri: 6:45am-5:00pmSat: 6:45am-3:00pmSun: Closed

road hazard tire &
wheel protection

for as low as $145, get full repair or replacement cost

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The Benefits of Synthetic

  • Reduced strain on your battery and engine
  • Better performance in extreme high and low temperatures
  • Improved oil longevity
click here to watch a video and learn more

About Al Serra Chrysler Dodge Jeep Ram

Al Serra Chrysler Dodge Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (877) 681-4221 today to schedule your next appointment.

Our technicians at Al Serra Chrysler Dodge Jeep Ram are ready to help you!
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Customer Reviews

  • ★★★★★ Lori Arnold
    I purchased a Jeep Grand Cherokee this week at Al Serra. I had a great experience with everything from seeing the car online to having my salesperson work with me. David was my salesperson and he was fantastic to work with. Very accommodating to my schedule and very knowledgeable about the Jeep. We have purchased both new and used c | Read Full Review
    2/26/2021 12:00:00 AM | Google
  • ★★★★★ Kyle McGinnis
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    2/25/2021 12:00:00 AM | Google
  • ★★★★★ Jill Pearce
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    2/22/2021 12:00:00 AM | Google
  • ★★★★★ David Brasher
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    2/21/2021 12:00:00 AM | Google
  • ★★★★★ Jordan Nickels
    Had such a smooth and good experience here! Legend was the best! I definitely recommend him. Loving my new ride! | Read Full Review
    2/19/2021 12:00:00 AM | Google
  • ★★★★★ Mamie Mitchner
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    2/19/2021 12:00:00 AM | Google
  • ★★★★★ Chris Turner
    While I love looking at cars, I hate the car buying process. Too often I've dealt with dishonest, pushy sales teams that only serve to make me detest the process even more. Darrel (Salesperson) and Nate (Sales Manager) were the exact opposite. Gave me a fair deal on my trade in. Knew their products. Provided ample opportunity for me | Read Full Review
    2/18/2021 12:00:00 AM | Google
  • ★★★★★ Copper Penny Photography
    Many vehicles to choose from so you don't feel limited. You can see the inventory online too. Best salespeople to work with and they will always take good care to make sure your happy even after the deal. Love this place! Ask for John or Ben Peera- Very knowledgeable and great guys. | Read Full Review
    2/17/2021 12:00:00 AM | Google
  • ★★★★★ Diana Allard
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    2/17/2021 12:00:00 AM | Google
  • ★★★★★ Barry Dues
    Very satisfied with the level of service we received and the vehicle buying process was painless and we were able to take the vehicle home that day. Will most definitely do business with them again! | Read Full Review
    2/17/2021 12:00:00 AM | Google
  • ★★★★★ Travis Striber
    Great selection of vehicles. Prompt, professional service that far outperforms other local dealerships. Chris went above and beyond to make the buying experience easy and stress free. He knew what he was talking about, gave us the good AND the bad so that we could make an informed decision, and made us feel comfortable with our selec | Read Full Review
    2/17/2021 12:00:00 AM | Google
  • ★★★★★ Joanne Adams
    Love Al Serra and especially love that I had many different options to choose from with all the brands and the ability for one stop shopping. Doug Nolan was a great salesman, he was patient, listened to what I wanted and was able to get me what I was looking for (and more) in the range I was wanting to stay in. Doug was professiona | Read Full Review
    2/16/2021 12:00:00 AM | Google
  • ★★★★★ Kelly Savage
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    2/15/2021 12:00:00 AM | Google
  • ★★★★ Jacquetta Thomas
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    2/14/2021 12:00:00 AM | Google
  • ★★★★★ Ryon Honea
    Trey Edwards in Dodge was my salesman! Great guy and very professional. I would recommend Trey to everyone. He made sure to get me the best price for my trade in as well as the new truck I purchased! I wanna say thank you Trey you were tremendous and me and my family will be back. | Read Full Review
    2/13/2021 12:00:00 AM | Google
  • ★★★★★ Stacy Steffey
    Leased my 2021 Jeep Wrangler from David. He was wonderful, took care of every detail. He made leasing a new vehicle so easy! Thanks David | Read Full Review
    2/13/2021 12:00:00 AM | Google
  • ★★★★★ Donald Sides
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    2/13/2021 12:00:00 AM | Google
  • ★★★★★ Jeff A
    Professional and educated! Usually I have a difficult time dealing with salesman/women who have no clue about the products they are selling. The salesman and manager knew the product and how special it was i inquired about. I tried my best to seek the right person for a test drive however out of concern for potential buyers I was sho | Read Full Review
    2/13/2021 12:00:00 AM | Google
  • ★★★★★ Lou Fecher
    Thank you to Deon, Greg and all the employees at Al Serra Chrysler Dodge Jeep Ram Service! They are the BEST! | Read Full Review
    2/13/2021 12:00:00 AM | Google
  • ★★★★★ timothy farah
    Fred did a great job diagnosing the issue with my windshield wipers. After being told to bring the truck in so they could take things apart to look for the problem.....Fred, with his experience, thought it might just be an issue with a setting....and it was! I was very relieved that the whole dash wasn't taken apart for nothing! Grea | Read Full Review
    2/10/2021 12:00:00 AM | Google
  • ★★★★★ Lei Davie
    I had a wonderful experience when I purchased my new Jeep. My sales person Randy was attentive and answered my questions. I would purchase another vehicle through him again. He gave me great service. | Read Full Review
    2/10/2021 12:00:00 AM | Google
  • ★★★★★ Douglas Gibson
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    2/10/2021 12:00:00 AM | Google
  • ★★★★★ Conner Cupp
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    2/10/2021 12:00:00 AM | Google
  • ★★★★★ Samantha DeKalita
    Just recently purchased a vehicle at Al Serrano Grand Blanco. Staff was very friendly and helpful, my salesman was great, very helpful, and straight to the point. | Read Full Review
    2/10/2021 12:00:00 AM | Google
  • ★★★★★ Pat Dildine
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    2/8/2021 12:00:00 AM | Google
  • ★★★★★ Gregory Belik 123
    The service writer Greg at Al Serra Chrysler did a great job, he handled the issue with the utter most Professionalism ! Thank You | Read Full Review
    2/8/2021 12:00:00 AM | Google
  • ★★★★★ Amanda Cohoon
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    2/6/2021 12:00:00 AM | Google
  • ★★★★★ Miley Allen
    Exclant experience great people very helpful I love my Yellow Jeep Renegade yes I would ?? recommend Al Serra to anyone ?? ??? Thank you Miley ?? Allen | Read Full Review
    2/5/2021 12:00:00 AM | Google
  • ★★★★★ Rodney Burris
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    2/5/2021 12:00:00 AM | Google
  • ★★★★★ Dennis Spence
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    2/5/2021 12:00:00 AM | Google
  • ★★★★★ Amy Cojei
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    2/5/2021 12:00:00 AM | Google
  • ★★★★ Seventies Babe70
    I'm glad I made the decision to have my car repaired here. The service was impeccable and priced competive. Thank you Al Serra's service center! | Read Full Review
    2/5/2021 12:00:00 AM | Google
  • ★★★★★ Lon Hopkins
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    2/1/2021 12:00:00 AM | Google
  • ★★★★★ Kimberly Jannuzzi
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    2/1/2021 12:00:00 AM | Google
  • ★★★★★ Latrice Underwood
    Service was great and done in a timely manner. | Read Full Review
    2/1/2021 12:00:00 AM | Google
  • ★★★★★ Jason Swinger
    Fast, caring and knowledgeable | Read Full Review
    2/1/2021 12:00:00 AM | Google
  • ★★★★★ Jake Marsh
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    1/30/2021 12:00:00 AM | Google
  • ★★★★★ Matt H
    My sale rep. was Darrel C. Very friendly, knowledgeable, and just a all around pleasure to work with while leading my vehicle. I had some good dealers and bad dealers in the past from different dealerships. Hands down Darrel has been the best sales person I have ever dealt with. Our van lease is almost up we will be back to see Darre | Read Full Review
    1/30/2021 12:00:00 AM | Google
  • ★★★★★ Alice Schultenover
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    1/30/2021 12:00:00 AM | Google
  • ★★★★★ Brandon Apel
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    1/30/2021 12:00:00 AM | Google
  • ★★★★★ Randall Lewis
    We've been leasing and/or buying vehicles with Adam now for several years. We wouldn't dream of going to anyone else! He always goes above and beyond for our family. Cars for myself, my wife and my children: all makes and models and follows through on what are needs and desires are in vehicles. Quite simply, he is the best! | Read Full Review
    1/28/2021 12:00:00 AM | Google
  • ★★★★★ Phillip Welch
    I needed to downsize from my truck to something a little more economical. Tom Muldoon was super helpful, as he has always been! Al Serra always does right by me! | Read Full Review
    1/28/2021 12:00:00 AM | Google
  • ★★★★★ Bayleigh Nicole
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    1/28/2021 12:00:00 AM | Google
  • ★★★★★ Green House
    Wow what a great shopping experience , Brent and the team really made the whole shopping experience easier than I expected Professional and the best price I could find in the US Thank you guys will definitely recommend | Read Full Review
    1/28/2021 12:00:00 AM | Google
  • ★★★★★ Chris Sear
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    1/26/2021 12:00:00 AM | Google
  • ★★★★★ Eric Gerholz
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    1/25/2021 12:00:00 AM | Google
  • ★★★★★ Tony Parker
    If you need a car or truck get to Al Serra in Grand Blanc. See Steve Carnes he is the best and easy to talk to. | Read Full Review
    1/23/2021 12:00:00 AM | Google
  • ★★★★★ Denise Dumoulin
    Great service! | Read Full Review
    1/22/2021 12:00:00 AM | Google
  • ★★★★★ John Sullivan
    Excellent - Great continued follow-up on my company lease purchase - New to the process and Steve did an excellent job of keeping me posted through-out the entire process - was smooth and painless - Much appreciated ! | Read Full Review
    1/22/2021 12:00:00 AM | Google
  • ★★★★★ Jennifer Rimer
    I Have bought vehicles here for the past 15 years! Reliable, honest and respectful dealership! Their staff is fantastic, professional and courteous! Wouldn’t go anywhere else! | Read Full Review
    1/22/2021 12:00:00 AM | Google
  • ★★★★★ Josh Lake
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    1/21/2021 12:00:00 AM | Google
  • ★★★★★ Trevor Kerr
    As a first time car buyer, Trey broke it down for me step by step and made the process a breeze | Read Full Review
    1/21/2021 12:00:00 AM | Google
  • ★★★★★ Matthew Okkerse
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    1/21/2021 12:00:00 AM | Google
  • ★★★★ Bryan Thompson
    Dropped out Jeep off for Service with a appointment on a Saturday morning and the Jeep has sat in the parking lot for 3 days and still not in the shop for repair!! Not too happy with the turn around and wish we would have been told that it was going to take 3 or more days for service or even a diagnostic. We have bought multiple vehi | Read Full Review
    1/21/2021 12:00:00 AM | Google
  • ★★★★★ Michael Hayden
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    1/18/2021 12:00:00 AM | Google
  • ★★★★★ Rick
    This was my second used vehicle purchase from Al Serra. It's an hour drive for me, but worth it on money saved from their lower prices. Also their attention to detail. | Read Full Review
    1/18/2021 12:00:00 AM | Google
  • ★★★★ Greg & Kelsey Thurk
    I had a very specific look and features I wanted for my Jeep Wrangler. Randy Collick and the team at Al Serra helped me locate and sort through the options and order exactly what I wanted. | Read Full Review
    1/17/2021 12:00:00 AM | Google
  • ★★★★★ Burnskull
    Jared was an extreme pleasure to deal with during these confusing times. I told him what I was looking for, and he delivered exactly what I wanted. Pricing was right where I wanted it to be as well. I would highly recommend Al Serra to anyone looking for a new car. | Read Full Review
    1/15/2021 12:00:00 AM | Google
  • ★★★★★ Thomas Nellis
    Great staff. Very nice facility. | Read Full Review
    1/15/2021 12:00:00 AM | Google
  • ★★★★★ Cord Johnson
    Always happy with buying vehicles at this dealership! highly recommend Cal Sesock as he will work had to get you what you ask for! | Read Full Review
    1/15/2021 12:00:00 AM | Google
  • ★★★★★ Barbara Taylor
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    1/12/2021 12:00:00 AM | Google
  • ★★★★★ Stan Richards
    Great experience | Read Full Review
    1/11/2021 12:00:00 AM | Google
  • ★★★★★ Jason Conley
    We bought 2 vehicles from Trey, he is a great no pressure salesman and I highly recommend you go see him. They worked with us to get where we needed to be. | Read Full Review
    1/10/2021 12:00:00 AM | Google
  • ★★★★★ CJ Todd
    2020 - 4 stars ( small loaner//6'6 350, I was told only equinox ortraxx, although 2021's) 2020 5 stars-initially 'concerned' , But ultimately satisfied. I'm sure if my comments were red previous to me picking up my vehicle, but when I came back it seemed like the attitude atmosphere was different. This did happen after the Washing | Read Full Review
    1/10/2021 12:00:00 AM | Google
  • ★★★★★ Jeane Fulcher
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    1/8/2021 12:00:00 AM | Google
  • ★★★★★ IAFF 5023
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    1/8/2021 12:00:00 AM | Google
  • ★★★★★ Joe Kilgore
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    1/6/2021 12:00:00 AM | Google
  • ★★★★★ Corey Tate
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    1/6/2021 12:00:00 AM | Google
  • ★★★★★ christina mac
    Adam G. was great helping me find a new car at a fair price!!! Definitely recommend. | Read Full Review
    1/5/2021 12:00:00 AM | Google
  • ★★★★★ Edward Vernier
    Greg Sunman CDJR SERVICE ADVISOR at Al Serra Chrysler Dodge Jeep Ram is one of the best service advisors and cares about making sure it's done right and the customer is happy. | Read Full Review
    1/5/2021 12:00:00 AM | Google
  • ★★★★★ Nikki Hanna
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    1/3/2021 12:00:00 AM | Google
  • ★★★★★ Kirsten Kilgore
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    1/2/2021 12:00:00 AM | Google
  • ★★★★★ Marty Lorenz
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    1/2/2021 12:00:00 AM | Google
  • ★★★★★ LORI MAYER
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    1/2/2021 12:00:00 AM | Google
  • ★★★★★ Lynn Bryant
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    1/2/2021 12:00:00 AM | Google
  • ★★★★★ Lrak Snave
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    1/2/2021 12:00:00 AM | Google
  • ★★★★★ Sam Mcgaughy Jr
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    1/2/2021 12:00:00 AM | Google
  • ★★★★ Robert Aldridge
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    1/2/2021 12:00:00 AM | Google
  • ★★★★★ Louise Bombyk
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    12/31/2020 12:00:00 AM | Google
  • ★★★★★ michael oliver
    Kyle Hammond and Phil Rosser were a tremendous help to my wife and I. We turned in our Jeep lease, looked at a newer Jeep, and a Durango. We looked at a new 2021 Dodge Ram 1500 Midnight edition Crew cab. And decided this was the right vehicle for us.(This truck is for my wife). She wanted another 4 wheel drive, and the Ram was load | Read Full Review
    12/31/2020 12:00:00 AM | Google
  • ★★★★★ Vanessa Griggs
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    12/31/2020 12:00:00 AM | Google
  • ★★★★★ Tim HermN
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    12/31/2020 12:00:00 AM | Google
  • ★★★★ Patricia
    This was the most fun I’ve ever had when leasing a vehicle! Meghann made the whole experience a delight. She was fast, efficient and knowledgeable. I just leased another vehicle from Meghann at Al Serra. She has to be the best salesperson with whom I’ve ever done business! She, yet again, gave me the best price and did so quickl | Read Full Review
    12/31/2020 12:00:00 AM | Google
  • ★★★★★ CJ Todd
    2020 - 4 stars ( small loaner//6'6 350, I was told only equinox ortraxx, although 2021's) 2019 - 5 Stars | Read Full Review
    12/31/2020 12:00:00 AM | Google
  • ★★★★★ Sylina White
    Definitely recommend Al Serra. Trey was very helpful and easy to work with. He helped me find the vehicle that fit the needs I was looking for and was very patient as I was debating between a few. | Read Full Review
    12/29/2020 12:00:00 AM | Google
  • ★★★★★ Robert Schramm
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    12/29/2020 12:00:00 AM | Google
  • ★★★★★ Gloria Pascal
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    12/29/2020 12:00:00 AM | Google
  • ★★★★★ Adam Timpf
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    12/29/2020 12:00:00 AM | Google
  • ★★★★★ Randall Lewis
    “ Adam is simply the best! This was the 8th and 9th vehicle we've leased/bought at Al Serra, all with Adam. He goes out of his way to ensure your happiness in purchasing or leasing a vehicle, before, during, and after the sale. We would go to no one else. He's like a friend of the family now! | Read Full Review
    12/29/2020 12:00:00 AM | Google
  • ★★★★★ Christy Deskovitz
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    12/29/2020 12:00:00 AM | Google
  • ★★★★★ Brett Bellanca
    nice job for Dodge Service | Read Full Review
    12/29/2020 12:00:00 AM | Google
  • ★★★★★ Katey Brophy
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    12/29/2020 12:00:00 AM | Google
  • ★★★★ brian wolfe
    Very professional staff Would recommend to anyone | Read Full Review
    12/29/2020 12:00:00 AM | Google
  • ★★★★★ nick ralph
    See Adam Garceau in the Chrysler/ Dodge/ Jeep division. Large inventory, clean facility, very helpful staff. Adam was able to get me into a Dodge Challenger lease a few years ago and more recently a 2021 RAM 1500. I love it! Buying process was quick and painless, all the features I wanted at an affordable cost. Adam let me know every | Read Full Review
    12/25/2020 12:00:00 AM | Google
  • ★★★★★ Jessica Kellar
    Great place to go to lease a car. Everyone was so nice and patient with me ... even though know so picky | Read Full Review
    12/25/2020 12:00:00 AM | Google
  • ★★★★★ Kim Primeau
    This is our 3rd vehicle purchase from Al Serra. As always it was a great experience. Thank you Austin Jozwiak for the amazing customer service. | Read Full Review
    12/24/2020 12:00:00 AM | Google
  • ★★★★★ Danielle Reyes
    Absolutely top notch service from Erik! We actually needed to get 2 cars in one week, he worked with our schedules and gave us the best deals possible for our situation. Couldn’t be happier, thanks Erik and Al Serra! | Read Full Review
    12/24/2020 12:00:00 AM | Google
  • ★★★★★ Taylor Shamoun
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    12/24/2020 12:00:00 AM | Google
  • ★★★★★ Brent Sterling
    Nick Hittle at Al Serra Jeep was awesome. He help me find the right truck i was looking for and we got the deal done quick. He made sure i was satisfied 100%. I would recommend Nick to anyone looking to purchase a vehicle at Al Serra Ram Jeep . | Read Full Review
    12/24/2020 12:00:00 AM | Google
  • ★★★★★ Ron Brissette
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    12/24/2020 12:00:00 AM | Google
  • ★★★★ Marquis Johnson
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    12/24/2020 12:00:00 AM | Google
  • ★★★★★ Chris Radloff
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    12/24/2020 12:00:00 AM | Google
  • ★★★★★ Brian Frishcosy
    Amazing service, amazing deals. Kris Helms is a great salesperson. No pressure. | Read Full Review
    12/22/2020 12:00:00 AM | Google
  • ★★★★★ David Milner
    Tony in used vehicle sales took great care of me. I was in and out in 2 hours and everything was explained perfectly. No pressure sale all the way through. | Read Full Review
    12/22/2020 12:00:00 AM | Google
  • ★★★★★ ashley roberson
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    12/18/2020 12:00:00 AM | Google
  • ★★★★★ Merrie Johnson
    Very happy with my grand Cherokee so far | Read Full Review
    12/17/2020 12:00:00 AM | Google
  • ★★★★★ Laurie Welsh
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    12/16/2020 12:00:00 AM | Google
  • ★★★★★ A Yz
    I love this place! They have great customer service and Adam Garceau our Sales Consultant was very knowledgeable about the vehicle we wanted. He showed us all the options we had to be able to get our vehicle. Would recommend this Auto Dealer to all my friends and Family members. | Read Full Review
    12/16/2020 12:00:00 AM | Google
  • ★★★★★ Dave Wheatcroft
    Connor Fisher is a real asset to Al Serra dodge,jeep,ram. And in dealing with Al Serra for more then 20 years in all the gm brands and sponsoring with my gm family discounts over 50 veh. find connor to be the best i have worked with in the service department.....and recommend him highly. dave wheatcroft | Read Full Review
    12/16/2020 12:00:00 AM | Google
  • ★★★★ Kelsey Thurk
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    12/16/2020 12:00:00 AM | Google
  • ★★★★★ PMA Lawn and Landscaping
    My experience was excellent! Erik took a difficult situation (waiting almost a month for the vehicle to be shipped up from Mexico) and made it a great experience. He was patient with me every time I would inquire about the status of the vehicle shipment and would even give me different truck options to look at. I will be going back t | Read Full Review
    12/15/2020 12:00:00 AM | Google
  • ★★★★★ Dana Rudden
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    12/14/2020 12:00:00 AM | Google
  • ★★★★★ Milton Grays
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    12/14/2020 12:00:00 AM | Google
  • ★★★★★ Matthew Dudek
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    12/13/2020 12:00:00 AM | Google
  • ★★★★★ Tammy Thornton
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    12/11/2020 12:00:00 AM | Google
  • ★★★★★ Sue Sharp
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    12/11/2020 12:00:00 AM | Google
  • ★★★★★ Karen Bowman
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    12/11/2020 12:00:00 AM | Google
  • ★★★★★ Steven Fish
    Fast friendly service. It was a pleasure working with Deon. | Read Full Review
    12/11/2020 12:00:00 AM | Google
  • ★★★★ Ed Sullivan
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    12/10/2020 12:00:00 AM | Google
  • ★★★★★ Mike Siuda
    Great experience overall. Basically bought a new car via text message. I asked not to be called so all communication with my sales person (Kyle Hammond) was done via text message. Quick in and out to sign the paperwork, and the vehicle was delivered to my house the next day. | Read Full Review
    12/8/2020 12:00:00 AM | Google
  • ★★★★ Josiah Augenstein
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    12/6/2020 12:00:00 AM | Google
  • ★★★★★ Angela Wray
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    12/4/2020 12:00:00 AM | Google
  • ★★★★★ Lisa F
    Greg is always courteous. I have been going to Al Serra for years and he has provided me with gteat service, very knowledgeable. | Read Full Review
    12/4/2020 12:00:00 AM | Google
  • ★★★★ E. C. Martin
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    12/3/2020 12:00:00 AM | Google
  • ★★★★★ Jen Sesti
    Erik Faulkner from Al Serra provides EXCEPTIONAL customer service! Erik listens to your buying needs and exceeds expectations. | Read Full Review
    12/2/2020 12:00:00 AM | Google
  • ★★★★★ Anthony Nabozny
    Top notch treatment! It doesn’t matter who you talk to, they all treat you like a valued customer. | Read Full Review
    12/2/2020 12:00:00 AM | Google
  • ★★★★★ Billy Winter
    Great price! Smooth transaction! KevinY. made it so easy. | Read Full Review
    12/2/2020 12:00:00 AM | Google
  • ★★★★★ Matt Plew
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    12/2/2020 12:00:00 AM | Google
  • ★★★★★ Rachelle Chiarani
    The service here was excellent! Randy had everything ready for me and was great to work with! This was the best car buying experience at a dealer I have ever had. | Read Full Review
    12/2/2020 12:00:00 AM | Google
  • ★★★★★ Jennifer Lunde
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    12/2/2020 12:00:00 AM | Google
  • ★★★★★ Jennifer Brown
    Best dealership ever! No pushy sales people like most dealerships. Cal Sesock makes the car buying process so easy. I won’t ever go anywhere else. | Read Full Review
    12/2/2020 12:00:00 AM | Google
  • ★★★★★ Ken Gates
    Howard Taylor always does a great job when it comes to the service and care of my vehicles. | Read Full Review
    12/2/2020 12:00:00 AM | Google
  • ★★★★★ Gail Webb
    Was very pleasant | Read Full Review
    11/28/2020 12:00:00 AM | Google
  • ★★★★★ Breanna Pennington
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    11/28/2020 12:00:00 AM | Google
  • ★★★★★ Deni Sivado
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    11/28/2020 12:00:00 AM | Google
  • ★★★★★ Kanea Darrough
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    11/28/2020 12:00:00 AM | Google
  • ★★★★★ nick ralph
    | Read Full Review
    11/28/2020 12:00:00 AM | Google
  • ★★★★★ Kayla Burwell
    I worked with Meghann Snow. She is amazing! We have gotten 4 vehicles from her now. She knows her stuff and will answer any questions you have. She always finds us the greatest deals. She will go above and beyond for her clients. | Read Full Review
    11/26/2020 12:00:00 AM | Google
  • ★★★★★ Ronni Cole
    | Read Full Review
    11/26/2020 12:00:00 AM | Google
  • ★★★★★ Brian Anderson
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    11/26/2020 12:00:00 AM | Google
  • ★★★★★ Brian Bailey
    | Read Full Review
    11/25/2020 12:00:00 AM | Google
  • ★★★★★ Troy Johnson
    We found a used jeep 2015 Grand Cherokee and Al Serra Chevrolet we met Cal the salesman and he had the vehicle ready cuz I had to show up late. Got there just in time and took the vehicle for a ride. I give them my information name address social security number. just kept looking for new used cars and we found 2017 Jeep Grand Cherok | Read Full Review
    11/25/2020 12:00:00 AM | Google
  • ★★★★★ Tiffany Lewandowski
    | Read Full Review
    11/21/2020 12:00:00 AM | Google
  • ★★★★★ Nick palombit
    Great. Fast, easy, friendly, knowledgeable. | Read Full Review
    11/19/2020 12:00:00 AM | Google
  • ★★★★★ Souheir Chaar
    | Read Full Review
    11/19/2020 12:00:00 AM | Google
  • ★★★★★ Dave Fredrickson
    Very knowledgeable people and they treat you with respect. | Read Full Review
    11/19/2020 12:00:00 AM | Google
  • ★★★★ Ted Miesen
    Always good service | Read Full Review
    11/19/2020 12:00:00 AM | Google
  • ★★★★★ Allie Kaiser
    | Read Full Review
    11/18/2020 12:00:00 AM | Google
  • ★★★★★ Thomas Nenneau
    Greg Sunman has always taken care of my needs at Al Serra Chrysler, Dodge, Jeep, Ram and always the first time. He takes time to help out even when I just "drop in" with my 2019 Jeep Compass with a question. I trust him implicitly to take care of all my automotive needs in a friendly and competent manner. He is an excellent reflec | Read Full Review
    11/17/2020 12:00:00 AM | Google
  • ★★★★★ Jerry Ganski
    After spending some time looking at in stock Jeep vehicles on Serra's website I decided to visit the dealer. Nick Hittle greeted me and I provided him with a print out of the model and options I was interested in. In a very short time he found several and pulled one up front for me to test drive. I bought the first one I drove (nice | Read Full Review
    11/15/2020 12:00:00 AM | Google
  • ★★★★★ Lolah Pease
    I would let People know , They get to the problems if have any. Also are Helpful and any questions I had about my Jeep ...Thanks Again Lola | Read Full Review
    11/13/2020 12:00:00 AM | Google
  • ★★★★★ Kelsey Felker
    | Read Full Review
    11/13/2020 12:00:00 AM | Google
  • ★★★★★ Bm4cgreg0r
    This was my first time going through this dealership and the experience was great. If you are thinking about going in ask for Tony Naylor, he was very helpful and made the whole process take less than 2 days. | Read Full Review
    11/12/2020 12:00:00 AM | Google
  • ★★★★★ The rock15
    Ryan F. was awesome! His service during the selection process, sale and even after the sale was outstanding. My wife and I went to other dealerships before ending up at Al Serra and they are hands down the best. Price and service are untouchable. So happy with our new vehicle, Thanks to Ryan! | Read Full Review
    11/11/2020 12:00:00 AM | Google
  • ★★★★★ Patti Sabourin
    Thank you Bruce and Dion for providing excellent service! My Wrangler is always in GREAT hands with the two of you! | Read Full Review
    11/11/2020 12:00:00 AM | Google
  • ★★★★★ Angela Budnick-brissette
    Excellent customer service | Read Full Review
    11/11/2020 12:00:00 AM | Google
  • ★★★★★ Nyiesha Baker
    | Read Full Review
    11/11/2020 12:00:00 AM | Google
  • ★★★★★ Shirl Gates
    | Read Full Review
    11/7/2020 12:00:00 AM | Google
  • ★★★★★ Amy Bowers
    Trey was so excited to help.me get my car very professional | Read Full Review
    11/7/2020 12:00:00 AM | Google
  • ★★★★★ Heather Stewart
    | Read Full Review
    11/5/2020 12:00:00 AM | Google
  • ★★★★★ TheGospelTruthMinistry-Rob Glass
    | Read Full Review
    11/3/2020 12:00:00 AM | Google
  • ★★★★★ Chris Brophy
    Great experience! Katey was very knowledgeable and fun to work with. She had all of the paperwork ready to go when we arrived and was able to answer all of our questions. Would recommend anybody looking to lease or buy a new car, SUV , or truck to go see her. | Read Full Review
    11/2/2020 12:00:00 AM | Google
  • ★★★★★ Brooke Scott
    Steve made our transition from our lease smooth and fun! He took time to listen without rushing and go over all of the options that we were considering. Thank you Al Serra :) | Read Full Review
    10/31/2020 12:00:00 AM | Google
  • ★★★★★ Amanda A
    My salesman Austin Jozwiak was amazing and so professional. He went above and beyond to make sure all my needs were met from beginning to end. Thank you Austin. | Read Full Review
    10/30/2020 12:00:00 AM | Google
  • ★★★★★ Todd Kinney
    | Read Full Review
    10/30/2020 12:00:00 AM | Google
  • ★★★★★ Megan Wing
    | Read Full Review
    10/30/2020 12:00:00 AM | Google
  • ★★★★★ Christina Krueger
    Scott Newhart was great to work with. Very happy with my new vehicle. | Read Full Review
    10/29/2020 12:00:00 AM | Google
  • ★★★★★ Billy Gregson
    | Read Full Review
    10/29/2020 12:00:00 AM | Google
  • ★★★★★ Brett Smith
    | Read Full Review
    10/29/2020 12:00:00 AM | Google
  • ★★★★★ Sharon Frisch
    Went in on a Saturday to check about leasing a Jeep Cherokee and on Monday afternoon we picked up our new vehicle. We got a great trade-in price for our truck and salesman Nick Hittle did a wonderful job making the whole process go smoothly. | Read Full Review
    10/27/2020 12:00:00 AM | Google
  • ★★★★ patrick corey
    Absolutely terrible place please never bring your car here. Rude to my girlfriend, I called and asked a few questions and was hung up on when the service department couldn’t even answer a simple question about treating her poorly. Gross . Nasty. Rude. | Read Full Review
    10/27/2020 12:00:00 AM | Google
  • ★★★★★ Lisa F
    | Read Full Review
    10/26/2020 12:00:00 AM | Google
  • ★★★★★ Ken Williams
    Couldn’t have had a better experience. Great selection, knowledgeable team that doesn’t pressure and just wants to help you get what you want! Sometimes the biggest around is the best for a reason. Just go to Al Serra! | Read Full Review
    10/25/2020 12:00:00 AM | Google
  • ★★★★★ Sherlyn Wilson
    | Read Full Review
    10/25/2020 12:00:00 AM | Google
  • ★★★★★ Joe Millerschin
    | Read Full Review
    10/22/2020 12:00:00 AM | Google
  • ★★★★★ kenneth capton
    | Read Full Review
    10/21/2020 12:00:00 AM | Google
  • ★★★★★ Krista Monroe
    It was fun working with Jennifer. She was quick and to the point, she looked out for my best interest, and made things happen!! Thank you, Jennifer. | Read Full Review
    10/21/2020 12:00:00 AM | Google
  • ★★★★★ Jim Jozwiak
    Courteous, professional and well informed staff at Al Serra Dodge Jeep Ram. I recommend you go see Austin for all your vehicle purchases. | Read Full Review
    10/21/2020 12:00:00 AM | Google
  • ★★★★★ Candace Smith
    Howard Taylor in the Chrysler service department is very helpful and seems like he cares about the people who come in with issues. | Read Full Review
    10/18/2020 12:00:00 AM | Google
  • ★★★★★ Jim Jozwiak
    | Read Full Review
    10/18/2020 12:00:00 AM | Google
  • ★★★★★ Kevin Johnson
    My overall experience with Adam was outstanding. His pre-sale communication, attention to detail and overall customer service made buying a vehicle an effortless and enjoyable experience. I am looking forward to buying my next Jeep from Adam. | Read Full Review
    10/17/2020 12:00:00 AM | Google
  • ★★★★★ Kelly Postma
    Bryan did an amazing job! He listens to what you want and works hard to make sure you get it. He was very patient with all of my questions and made sure I understood all of the paperwork that goes with a lease. Overall a great experience. | Read Full Review
    10/15/2020 12:00:00 AM | Google
  • ★★★★★ nicole wright
    This was my second purchase from Al Serra. My salesman Adam Garceau was extremely helpful and went above and beyond my expectations. I would definitely recommend him to anyone looking at buying a vehicle! Jennifer Wright | Read Full Review
    10/14/2020 12:00:00 AM | Google
  • ★★★★★ Nate Smith
    | Read Full Review
    10/14/2020 12:00:00 AM | Google
  • ★★★★★ Betty Grossklaus
    There are 2 Service reps at Al Serra Chrysler and Jeep that I always hope to get when I take my car in. One of them is Greg Sunman. He takes care of the necessary but, he also goes above and beyond to listen to and accommodate your worst case scenario service needs. Thanks for having my back in our dealings together. | Read Full Review
    10/12/2020 12:00:00 AM | Google
  • ★★★★★ big chevy1
    Fred was very friendly and helped get my truck in for service right away. | Read Full Review
    10/12/2020 12:00:00 AM | Google
  • ★★★★★ Shan De Bella
    | Read Full Review
    10/12/2020 12:00:00 AM | Google
  • ★★★★★ Daniel Harvey
    These guys are awesome. They had the right car to replace mine after it got rear ended to death, and they went out of their way to get me into that car. Thank you Don! | Read Full Review
    10/8/2020 12:00:00 AM | Google
  • ★★★★★ David Brown
    Everyone was knowledgeable about Jeeps. Has always been a good experience. | Read Full Review
    10/8/2020 12:00:00 AM | Google
  • ★★★★★ megan vicari
    | Read Full Review
    10/8/2020 12:00:00 AM | Google
  • ★★★★★ Mark Salter III
    Fred was very helpful and he helped with any questions I had regarding my vehicle. I had a few things I forgot in the loaner and he was very quick to call and let me know! Fred will be my go to guy when I need help with my vehicle. | Read Full Review
    10/7/2020 12:00:00 AM | Google
  • ★★★★★ Michelle Coon
    Deon Miller is GREAT!! I have been using him as my service advisor for a few years now. He is knowledgeable and takes the time with you to understand what is going on with your vehicle. I will not speak with any other adviser.. You need more just like him! | Read Full Review
    10/6/2020 12:00:00 AM | Google
  • ★★★★★ Russ Paquin
    Absolutely a professional to work with. Greg is the only one I take my truck to for any kind of service. True professional. | Read Full Review
    10/6/2020 12:00:00 AM | Google
  • ★★★★★ suzee bacon
    | Read Full Review
    10/3/2020 12:00:00 AM | Google
  • ★★★★★ Amanda Ruttan
    Erik Faulkner was great! He truly went above & beyond to get me in my new RAM 1500 & I absolutely love it. I have already told so many people if they’re looking for a new car, he’s the man to see. He was very kind & really easy to work with. He is great with communicating also, if I had a question about anything he had an answer quic | Read Full Review
    10/3/2020 12:00:00 AM | Google
  • ★★★★★ Twylight Twylight
    They did a great job,, the service was wonderful.. if you so happen to be in the jeep, Chrysler and Dodge Ram Service location ask for Deon Miller. It was awesome work with him! He did a very great job, customer service was great!!! ?? | Read Full Review
    10/3/2020 12:00:00 AM | Google
  • ★★★★★ Diane Dernberger
    | Read Full Review
    10/3/2020 12:00:00 AM | Google
  • ★★★★★ Alex Dockery
    My salesman Matt Smith was extremely helpful through the whole process, and Al Serra got me an excellent rate on my loan with their large portfolio of lending partners. Overall an excellent experience, I can't say I would go anywhere else to buy a vehicle. | Read Full Review
    10/2/2020 12:00:00 AM | Google
  • ★★★★★ Cheryl Tabor
    You went above and beyond with me. I wish I could have told your boss how great you were Greg | Read Full Review
    10/2/2020 12:00:00 AM | Google
  • ★★★★ karter landon
    Horrible service. They take your vehicle for an appointment. Days later they still havent gotten it in the shop. NEVER EVER take a vehicle here for service. GO TO CLIO. RUN FAR FROM AL SERA. THESE PEOPLE ARE INCOMPETITENT. | Read Full Review
    10/2/2020 12:00:00 AM | Google
  • ★★★★★ Adam Miller
    Fast service, Very reliable sales associates, and negotiable. Very pleased | Read Full Review
    10/1/2020 12:00:00 AM | Google
  • ★★★★★ Craig Peterson
    Once again, Gregg Winnie found us the exact vehicle we were looking for and made the leasing process so easy. Thanks for everything - we are loving our new Jeep! | Read Full Review
    10/1/2020 12:00:00 AM | Google
  • ★★★★★ Skullector X
    Al Serra was a great place to buy our minivan. Rob communicated well with us and worked quickly to get the paperwork set. The van we were interested in hadn't been detailed yet, but because we were wanting to buy it, they quickly took it back and vacuumed it out for us and gassed it up for us as well. We are very pleased with our pur | Read Full Review
    10/1/2020 12:00:00 AM | Google
  • ★★★★★ Matt Hoch
    The Serra group is always on top of the details and Deon Miller did a very thorough job with the servicing of my Pacifica. | Read Full Review
    9/30/2020 12:00:00 AM | Google
  • ★★★★★ Alyssa Kipke
    Awesome sales experience with Jason F.! Definitely coming back when we need cars in the future! | Read Full Review
    9/30/2020 12:00:00 AM | Google
  • ★★★★★ Toby Schubert
    I worked with Matt and he got me in and out super fast and it was a great experience all around if I could give him 6 stars I would | Read Full Review
    9/30/2020 12:00:00 AM | Google
  • ★★★★★ Jean Paul Helias
    Fast and easy deal. | Read Full Review
    9/30/2020 12:00:00 AM | Google
  • ★★★★★ Robert Hawley
    Nick Hittle did another amazing job finding the exact vehicle that we wanted. Nick went over and beyond and the closing was the easiest I have ever experienced! | Read Full Review
    9/29/2020 12:00:00 AM | Google
  • ★★★★★ Josh Stevens
    | Read Full Review
    9/29/2020 12:00:00 AM | Google
  • ★★★★★ Sheri Harvey
    | Read Full Review
    9/29/2020 12:00:00 AM | Google
  • ★★★★★ Lindy Nicol
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    9/29/2020 12:00:00 AM | Google
  • ★★★★★ Sandy Mcdonough
    | Read Full Review
    9/29/2020 12:00:00 AM | Google
  • ★★★★★ John Mansour
    | Read Full Review
    9/29/2020 12:00:00 AM | Google
  • ★★★★★ tlhbubba
    | Read Full Review
    9/29/2020 12:00:00 AM | Google
  • ★★★★★ Heli Hanson
    I had a very good sales person and the experience with this vehicle has been awesome | Read Full Review
    9/29/2020 12:00:00 AM | Google
  • ★★★★★ Debra Dowell
    Very satisfied with experience. Highly recommend Tony Naylor for salesperson. | Read Full Review
    9/28/2020 12:00:00 AM | Google
  • ★★★★★ Danielle Clements
    I had the BEST experience at Al Serra in Grand Blanc. Dave Garr treated us like real human beings and wasn’t sales pitchy, just straight forward, honest and knows what he’s talking about! My husband is upset that he didn’t think of going there LOL! I love my new vehicle Jeep Grand Cherokee altitude! I would give 10 stars if I c | Read Full Review
    9/26/2020 12:00:00 AM | Google
  • ★★★★★ Alison Coble
    Working with David was easy, painless and quick! He found the exact Pacifica I wanted in no time at all! Our family will continue working with David for years. Thanks again! | Read Full Review
    9/26/2020 12:00:00 AM | Google
  • ★★★★★ Steve Clark
    | Read Full Review
    9/26/2020 12:00:00 AM | Google
  • ★★★★★ Wess Frederick
    Trey was very friendly and courteous, 5 Stars for Trey for personally helping me. Once things left his hand, (Manager, finance ect.) things went down hill and unnecessary actions were taken that prolonged and confused the buying process. | Read Full Review
    9/26/2020 12:00:00 AM | Google
  • ★★★★ Tim Mcrae
    Pretty bad all around. Took 2 days to look at a door latch problem. Then made no effort to look up the extended warranty I purchased from them after I told them had a warranty. It took 4 phone calls to determine, Yes, I did have a no copay warranty. Another day to get it back. Was offered 3 "services" that I needed based on maintenan | Read Full Review
    9/24/2020 12:00:00 AM | Google
  • ★★★★★ Mary Penrod
    Great service Kevin in Lapeer was great!! | Read Full Review
    9/21/2020 12:00:00 AM | Google
  • ★★★★★ Dawn Ramberg
    | Read Full Review
    9/21/2020 12:00:00 AM | Google
  • ★★★★★ Ron Staten
    | Read Full Review
    9/21/2020 12:00:00 AM | Google
  • ★★★★★ Andrew Tucker
    David Garr was patient and helped me get the best deal possible. Much appreciated! | Read Full Review
    9/21/2020 12:00:00 AM | Google
  • ★★★★★ Mindy Gibbs
    | Read Full Review
    9/18/2020 12:00:00 AM | Google
  • ★★★★★ Heidi Contreras
    Fred was extremely helpful and kept in touch while updating me on my car's progress. | Read Full Review
    9/18/2020 12:00:00 AM | Google
  • ★★★★★ Luann Thornburg
    Everything went smoothly and efficiently!! My salesman Kyle Hammond was the best. ?? my new car!! | Read Full Review
    9/16/2020 12:00:00 AM | Google
  • ★★★★★ Jaclyn Daugherty
    I recently purchased a 2011 dodge caravan. The van met all the requirements that I wanted in a vehicle. I was told that the process was different for test driving a car because of covid which i assumed and that the cars had to be completely wiped down and cleaned in between drives. I was also told that this particular vehicle was det | Read Full Review
    9/16/2020 12:00:00 AM | Google
  • ★★★★★ Marchristin Moore
    Took care of my Mini Van very professional | Read Full Review
    9/15/2020 12:00:00 AM | Google
  • ★★★★ Jac Rottiers
    First off it took 3 weeks for them to fix what was wrong with my vehicle... 3 weeks. Then I had to call them to find out it was done. Lastly, they don't follow the hours listed on the service departments door that says they are open until 7pm Monday through Friday because they actually close at 5pm. So I had my friend drive me out to | Read Full Review
    9/15/2020 12:00:00 AM | Google
  • ★★★★ Angelia Metivier
    My service rep, Fred, gave me one of my personal best customer experiences! Extremely helpful, charismatic, informative, and just an all around extremely nice guy. Unfortunately, I had to bring my Jeep back to be serviced after an overlooked mistake by the mechanic from the initial service that was being done. Otherwise, I would have | Read Full Review
    9/14/2020 12:00:00 AM | Google
  • ★★★★★ Heather Fritzsching
    Smooth easy process! Extremely happy with my purchase and the guys at Al Serra! | Read Full Review
    9/11/2020 12:00:00 AM | Google
  • ★★★★★ Haleigh Josephson
    This was the best experience I have EVER had with a dealership. Within 48 hours, I spoke with Matt about what I wanted in my next vehicle, connected with Meghann about pricing and options, chose my vehicle and all its details, signed my lease, and was driving home with my new Jeep Cherokee. My experience was fast, easy, highly commun | Read Full Review
    9/10/2020 12:00:00 AM | Google
  • ★★★★★ Bryant Allen
    Always beautiful experience at Alserra | Read Full Review
    9/10/2020 12:00:00 AM | Google
  • ★★★★★ Lisa Kelliher
    Great service! | Read Full Review
    9/9/2020 12:00:00 AM | Google
  • ★★★★ Tammy Wilson
    This was one of the best car buying experiences I have ever had. I didn't sit and wait all day, I got what I wanted, in less than a hour and all Glory goes to GOD!!!?????? Thanks John Peera | Read Full Review
    9/9/2020 12:00:00 AM | Google
  • ★★★★★ Anthony Barry
    Howard was fantastic, and so is this dealership. Compared to a different one I recently went to...NO COMPARISON..! Left my car very clean, and completed very quickly. | Read Full Review
    9/7/2020 12:00:00 AM | Google
  • ★★★★★ Rosie Cine
    My concerns we're addressed. My need for service hours and accommodation were taken care of provided for. | Read Full Review
    9/4/2020 12:00:00 AM | Google
  • ★★★★★ Lativa Simpkins
    Working with Deon my car always gets done!!, whether its my oil change or a mechanic problem, he makes sure to stay in contact with me for updates & that I still have transportation by sending the shuttle or a rental car. I would highly recommend him, he's super nice & professional | Read Full Review
    9/4/2020 12:00:00 AM | Google
  • ★★★★★ kevin waller
    recently had my car serviced @CDJR Al Serra and my service was excellent. Howard Taylor had me in and in a timely manner, not to mention knowledgable and customer friendly. My experience was awesome, he is the only customer specia I will see to take care of all my car needs. | Read Full Review
    9/2/2020 12:00:00 AM | Google
  • ★★★★★ J Jain
    Had to wait a long time, 2 hours + to get the car ready. Even though we called ahead in the morning but car wasn’t ready. Paperwork was fast and they accommodate us on Saturday just before closing. Lease rates were better than others. We had to come back on Monday , called in the mining but had to wait 2 hours to get the car. A | Read Full Review
    9/2/2020 12:00:00 AM | Google
  • ★★★★★ Lindsey Aitken9688
    Adam Garceau went above and beyond to help my family get a new vehicle! I became extremely frustrated with trying to find something that would fit the size of my family in my price range. Adam never gave up and found us a great vehicle. Can’t say enough about him! | Read Full Review
    9/1/2020 12:00:00 AM | Google
  • ★★★★★ Donald Cramer
    I worked with Kyle directly and although the ram truck that I wanted had just been sold, Kyle was able to get one on dealer trade within a day. It is exactly what I wanted with very fast and responsive service from Kyle. I got delivery on the vehicle ASAP and thrilled with my purchase and the service I always get from Al Serra. This | Read Full Review
    9/1/2020 12:00:00 AM | Google
  • ★★★★★ Richard Gollar
    Was a great experience he promptly answered all my questions and never made me wait. It was because of Trey I didn't buy from another brand he was so on the ball. The other dealer left me hanging all day before they got back to me about the price of the vehicle I test drove. Trey never was more then 5 minutes on calling me back. I wi | Read Full Review
    9/1/2020 12:00:00 AM | Google
  • ★★★★★ George Burton
    The service I received at Al Serra when I bought my new jeep willys was awesome. They took great care of me. | Read Full Review
    8/30/2020 12:00:00 AM | Google
  • ★★★★★ Phillip Semlow
    I truly enjoyed my experience purchasing a vehicle from this dealership. I sent an online request and someone contacted me within minutes. She looked into the vehicle I wanted and rather than leaving me on hold she asked to call me back, which she did in 10 minutes. She passed me on to Pete Staib in used cars and he was able to answe | Read Full Review
    8/26/2020 12:00:00 AM | Google
  • ★★★★★ Alisha Ayres
    Painless experience. Austin was helpful and full of information for all my questions. I didn’t feel pressured or annoyed. Thank you for a great truck leasing experience. | Read Full Review
    8/26/2020 12:00:00 AM | Google
  • ★★★★ scott simonich
    Asked specifically before my appointment if their vehicle lift was rated high enough to pick up my 3500 ram, they said it was. Sat in the waiting room for an hour and the tech came out and told me it wouldn't lift up my truck so they couldn't do any work on it. Thanks for wasting my time. | Read Full Review
    8/26/2020 12:00:00 AM | Google
  • ★★★★★ Candi Soriano
    | Read Full Review
    8/24/2020 12:00:00 AM | Google
  • ★★★★★ Ed Holden
    Good sales experience, great job at social distancing, masks, etc! | Read Full Review
    8/24/2020 12:00:00 AM | Google
  • ★★★★★ kimberly kimberly
    | Read Full Review
    8/21/2020 12:00:00 AM | Google
  • ★★★★ danielle
    | Read Full Review
    8/20/2020 12:00:00 AM | Google
  • ★★★★★ Lisa Schwarz
    Jason was very patient and helpful! | Read Full Review
    8/18/2020 12:00:00 AM | Google
  • ★★★★★ Darrell Lucus
    | Read Full Review
    8/17/2020 12:00:00 AM | Google
  • ★★★★★ Amy Lovely
    | Read Full Review
    8/17/2020 12:00:00 AM | Google
  • ★★★★★ denita white
    The service specialist Deon Miller was very nice and knowledgeable and not at all pushy. I will definitely be going back again!! | Read Full Review
    8/13/2020 12:00:00 AM | Google
  • ★★★★★ William Hill
    Great service! Leased a car for my daughter. The salesman Trey was very efficient, explained every detail put us at ease and made the process painless. Great guy! We need more salespeople like him | Read Full Review
    8/11/2020 12:00:00 AM | Google
  • ★★★★★ Trysten Whitney
    | Read Full Review
    8/11/2020 12:00:00 AM | Google
  • ★★★★★ Jack Smith
    | Read Full Review
    8/11/2020 12:00:00 AM | Google
  • ★★★★★ Tim Spence
    | Read Full Review
    8/11/2020 12:00:00 AM | Google
  • ★★★★★ Bianca Ruff
    Fantastic experience. My guy Ryan was awesome, efficient and just super great to work with. My transaction was all completed within 5 hours it was shocking and so exciting. Also if anyone is concerned with Covid precautions they are doing a great job and taking extra care to ensure the safety and comfort of all potential customers. | Read Full Review
    8/8/2020 12:00:00 AM | Google
  • ★★★★★ Shawn Debo
    | Read Full Review
    8/7/2020 12:00:00 AM | Google
  • ★★★★★ Rhonda Anagnostopoulos
    David Garr made my lease turn in & new lease process super easy and stress free. He found me exactly what I wanted. Love our new Grand Cherokee. | Read Full Review
    8/7/2020 12:00:00 AM | Google
  • ★★★★★ Christina Silvestri
    | Read Full Review
    8/7/2020 12:00:00 AM | Google
  • ★★★★ Olivia Shute
    Brad Hammond was awesome. I was coming from out of town, and he made it a flawless process. Incredibly attentive and even had set up to have their GR store take care of a small chip in the windshield. Initial thoughts were that the car was pretty clean. But Gave 4 stars because after driving the car home I noticed that the detail d | Read Full Review
    8/4/2020 12:00:00 AM | Google
  • ★★★★★ Troy Westerby
    I worked with Trent Vartanian. He was awesome, worked with every single request and my neediness in asking questions. He was extremely professional and went the extra mile making sure I was taken care of. Thanks Trent! | Read Full Review
    8/3/2020 12:00:00 AM | Google
  • ★★★★ Brandon Woodthorp
    Great sales people up front! | Read Full Review
    8/3/2020 12:00:00 AM | Google
  • ★★★★★ Jackie Rieman
    Kristen Smith always does an amazing job! Kristen takes the time with In person or texts of what we are looking for and has vehicles ready for a quick test drive. With busy work schedules Kristen accommodates easy sales transactions and is always a pleasure to work with! Thank you Kristen! | Read Full Review
    8/2/2020 12:00:00 AM | Google
  • ★★★★★ Dennis Bargy
    Greg Sunman my service advisor took great care of my issues I had with my 2019 Ram Larimine. He gave me an estimated amount of time it would take to complete the warranty work, kept me informed and the truck was ready when he said it would be. Al Serra Chrysler Dodge Jeep has got my business because of people like Greg. | Read Full Review
    8/2/2020 12:00:00 AM | Google
  • ★★★★★ Lisa Kelliher
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    8/2/2020 12:00:00 AM | Google
  • ★★★★★ Cole Preville
    Always great service at Al Serra | Read Full Review
    8/2/2020 12:00:00 AM | Google
  • ★★★★★ Brian Lambert
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    8/1/2020 12:00:00 AM | Google
  • ★★★★★ David Garr
    5 stars always. In and out experience! | Read Full Review
    8/1/2020 12:00:00 AM | Google
  • ★★★★★ Brandon Medina
    | Read Full Review
    8/1/2020 12:00:00 AM | Google
  • ★★★★★ Alycia Spohn
    My salesman David Garr was very helpful and knowledgeable. He took care of everything for me and was able to get me in my new car fast! They took care of my Chevy Silverado that I was leasing and I left with my brand new Jeep Wrangler Willys within 30 minutes! | Read Full Review
    8/1/2020 12:00:00 AM | Google
  • ★★★★★ Alissa Walker
    Fred was great with helping me with my issues and resolving them. Thank you! | Read Full Review
    8/1/2020 12:00:00 AM | Google
  • ★★★★★ Morgan Goforth
    | Read Full Review
    8/1/2020 12:00:00 AM | Google
  • ★★★★★ Delaneo McQueen
    My overall experience with Fred was excellent. I felt I was in good hands and I was not disappointed. Thank you Fred. ” --> | Read Full Review
    7/28/2020 12:00:00 AM | Google
  • ★★★★★ Molly Ijames
    Great experience! Cruz was my “personal” salesman and he was very intuitive on what I wanted, yet never pushy. Had to wear a full face mask in nearly 90 degree heat, but never complained. Always cheerful and super helpful! Would do business there again in a heartbeat. | Read Full Review
    7/28/2020 12:00:00 AM | Google
  • ★★★★★ Trina Colley
    I was very pleased with the service I received, my Salesperson Erik Faulkner was excellent to work with and I highly recommend him. He answered all of my questions and never rushed through the process. I appreciate all he did to help me purchase my vehicle. | Read Full Review
    7/27/2020 12:00:00 AM | Google
  • ★★★★★ Jennifer Kelsheimer
    Me and my wife was telling Chris about are unsafe van and he took us back and told us what he has and we choose one for the test drive we liked and we liked it so much we bought the van Chris had it ready the next day for us to pick up Thank You Chris for helping us out we really like are Town and country and so do are kids Thanks a | Read Full Review
    7/27/2020 12:00:00 AM | Google
  • ★★★★★ JOSHUA PIAZZA
    Parts guy is the best. Always alot if knowledge | Read Full Review
    7/26/2020 12:00:00 AM | Google
  • ★★★★★ Andrea Consiglio
    Howard greeted me as soon as I pulled into the bay, before I even exited the vehicle. He was not only helpful, he was polite and kept me informed through the entire process. He also took the time to explain the bill. On a separate note, he had my Jeep washed, something NO ONE has done previously at this location. He is a wonderful as | Read Full Review
    7/26/2020 12:00:00 AM | Google
  • ★★★★★ Emily Wieczerza
    I had a long, painful road dealing with local CDJR dealerships but finally made it to Al Serra and it was the best decision I ever made! I had a specific list of wants for my new car and they acquired the vehicle and had me in my car cheaper than anyone around. They were professional, polite and amazing to work with. I recommend Trey | Read Full Review
    7/25/2020 12:00:00 AM | Google
  • ★★★★★ Alan Highfield
    | Read Full Review
    7/25/2020 12:00:00 AM | Google
  • ★★★★★ Amy Lavery
    Nick always listens to what I am looking for and works with me to find the best price. I would recommend him to anyone buying or leasing. He is the reason I keep coming back to Al Serra. | Read Full Review
    7/25/2020 12:00:00 AM | Google
  • ★★★★★ Joe Sharp
    My experience with AL Serra Chrysler Dodge Jeep Ram was a 10 out of 10. The salesperson Erik was very knowledgeable and personable, and didn't hesitate to make sure everything went the way I wanted it to. Also, the rest of the staff was very welcoming. I had a great experience purchasing my vehicle! | Read Full Review
    7/23/2020 12:00:00 AM | Google
  • ★★★★★ Lynnelle Ward
    I decided to visit this dealership from out of the area as they are well known and had a large selection. After test driving and selecting a vehicle, I had to come back on another day to complete my purchase. My salesman, while friendly, seemed highly disorganized and everything took much longer than it should. I let him know the da | Read Full Review
    7/23/2020 12:00:00 AM | Google
  • ★★★★★ Cassie Goodwin
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    7/22/2020 12:00:00 AM | Google
  • ★★★★★ Rufus Arnold
    My salesperson Cal is awesome highly recommended takes care of his customers will definitely help you with your budget and any problems you have???? | Read Full Review
    7/22/2020 12:00:00 AM | Google
  • ★★★★★ Connie Fishtahler
    | Read Full Review
    7/22/2020 12:00:00 AM | Google
  • ★★★★★ Nate Bellinger
    They were very helpful through the whole process and answered all of my questions quickly. Cal was great and I got a higher trade-in value than most other dealerships. | Read Full Review
    7/21/2020 12:00:00 AM | Google
  • ★★★★★ Michele Knox
    I always have a good experience with the staff at Al Serra. | Read Full Review
    7/21/2020 12:00:00 AM | Google
  • ★★★★★ Lisa Lewis
    | Read Full Review
    7/17/2020 12:00:00 AM | Google
  • ★★★★★ Kat crew
    took a little while to get to our car but they got a lot of the work covered under warranty. | Read Full Review
    7/17/2020 12:00:00 AM | Google
  • ★★★★★ Charity Decker
    Great dealership. Made it easy to find and purchase a vehicle. Very friendly and extremely helpful dealers each time I’ve visited. Our final dealer, Jim was excellent. I love that he wasn’t pushy at all and let us tell him what we were looking for and what our budget was and he stuck with that until we asked for more. He was great an | Read Full Review
    7/17/2020 12:00:00 AM | Google
  • ★★★★★ Holly Gauthier
    I had a great experience trading in and getting a new lease at Al Serra’s Dodge Jeep and Eagle. I called the main number, asked for a salesman explaining I was turning in my lease. I was Immediately connected to a salesman Kyle. I explain to Kyle the color, make and model truck that I wanted in a midnight edition so it’s been called | Read Full Review
    7/15/2020 12:00:00 AM | Google
  • ★★★★★ John Rouse
    Greg Sunman, is great to work with, awesome service! | Read Full Review
    7/14/2020 12:00:00 AM | Google
  • ★★★★★ Timothy Lara SR
    | Read Full Review
    7/14/2020 12:00:00 AM | Google
  • ★★★★★ TERRI PREVILLE
    Al Serra was awesome to work with! Thank you Nick for all of your help. I picked out my truck on a Monday and they delivered it to me the very next day at my place of business! Very impressive! The service manager Cole was very helpful in assisting with the sale Too! Thank Cole and Nick! | Read Full Review
    7/14/2020 12:00:00 AM | Google
  • ★★★★ mark loveless
    Made appointment showed up on time was told it was week and a half before they could look at my truck and had to leave it there. If I took my truck I lost my spot! Really leave a truck there for a week before you even look at it? Horrible | Read Full Review
    7/14/2020 12:00:00 AM | Google
  • ★★★★★ Cassandra Lewis
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    7/11/2020 12:00:00 AM | Google
  • ★★★★★ Kaleea Harper
    Deon assisted in helping to make sure we got the best service possible and my husband and I are pleased as always with his consistent support. Thanks as always Deon! | Read Full Review
    7/11/2020 12:00:00 AM | Google
  • ★★★★★ M Nelson
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    7/11/2020 12:00:00 AM | Google
  • ★★★★★ Knitter Who
    They are doing a great job of keeping customers and employees safe from the pandemic. Pretty sure sales guy Scott is a ninja, he kept popping up out of nowhere. He did a great job helping me buy my gently used Renegade. | Read Full Review
    7/11/2020 12:00:00 AM | Google
  • ★★★★★ Russ McMartin
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    7/10/2020 12:00:00 AM | Google
  • ★★★★★ dennis coles
    My experience was excellent, all were polite and yet professional" I'll go there again soon" | Read Full Review
    7/10/2020 12:00:00 AM | Google
  • ★★★★★ Mike Bowdish
    Worked with sales rep Kris Helms and could not be happier with my service! He provided a timely responses to all my questions and really went that extra mile to ensure I was happy with my purchase. Highly recommended! | Read Full Review
    7/10/2020 12:00:00 AM | Google
  • ★★★★★ Mason Walker
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    7/8/2020 12:00:00 AM | Google
  • ★★★★★ Nick S
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    7/7/2020 12:00:00 AM | Google
  • ★★★★★ Mathew Matson
    | Read Full Review
    7/4/2020 12:00:00 AM | Google
  • ★★★★★ Daveybear31
    | Read Full Review
    7/2/2020 12:00:00 AM | Google
  • ★★★★★ Robert Ebmeyer
    Completely satisfied! I will keep going back. Thanks to Nick and Phil! | Read Full Review
    7/2/2020 12:00:00 AM | Google
  • ★★★★★ Donthony lewis
    | Read Full Review
    7/2/2020 12:00:00 AM | Google
  • ★★★★★ Cindy Swain
    Amazing Service!... Thank you Greg Sunman for your Professionalism and Excellence! | Read Full Review
    7/1/2020 12:00:00 AM | Google
  • ★★★★★ Brenda Ormerod
    What awesome customer service!! I called my salesman, Ryan Fohey, in hopes of getting out of my current lease and into another. I told him what I needed out of my next lease and he was very receptive to what I was thinking. He ran some numbers by me and we came to an agreement and the rest is history! I drove off in my new Dodge | Read Full Review
    7/1/2020 12:00:00 AM | Google
  • ★★★★★ Carl Armstead
    | Read Full Review
    6/30/2020 12:00:00 AM | Google
  • ★★★★★ sherry weir
    | Read Full Review
    6/30/2020 12:00:00 AM | Google
  • ★★★★★ Colleen Hall
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    6/30/2020 12:00:00 AM | Google
  • ★★★★★ Kenny Carol
    We always get out lease from Hudy Handy he is great. Great dealer great service before and after the sale thanks al serra | Read Full Review
    6/27/2020 12:00:00 AM | Google
  • ★★★★★ shyann farber
    | Read Full Review
    6/27/2020 12:00:00 AM | Google
  • ★★★★★ David Long
    Jason Donaldson is awesome have bought my last 3 cars from him. Always a great experience and always goes above and beyond. Thanks again. | Read Full Review
    6/25/2020 12:00:00 AM | Google
  • ★★★★★ Bryant Stuewer
    Corey V listened to exactly what we wanted and got us hooked up with just that! Painless experience, most of which was done from home. It was nice only spending 10 minutes in the dealership in total and getting everything taken care of. Whole experience felt safe and streamlined, even in the midst of the current health crisis! 5 star | Read Full Review
    6/25/2020 12:00:00 AM | Google
  • ★★★★★ John Palmer
    I am very happy with my service experience at Al Serra Dodge for my 2013 Dodge Journey. Greg Sunman was my service advisor for the entire time - he is exceptional! | Read Full Review
    6/25/2020 12:00:00 AM | Google
  • ★★★★★ Connor Mc Cloud
    Had a wonderful experience actually looking for a vehicle David helped me find the perfect Truck to fit my needs. I bought a car a few years back and with no credit was stuck in a no win deal David helped me get out of that deal and even with negative equity I’m still paying less for my new truck than I was paying for my 2010 Honda. | Read Full Review
    6/25/2020 12:00:00 AM | Google
  • ★★★★★ Jordan Sides
    | Read Full Review
    6/24/2020 12:00:00 AM | Google
  • ★★★★★ Bunnie Carlisle
    I was so impressed with how quickly Tony was able to get me into my 2020 Wrangler Willys. We communicated through text, I signed all the financing documents electronically, he made the process so easy!! It was warm and sunny on the day I took delivery, after he showed me the features of my new vehicle, he removed the freedom tops so | Read Full Review
    6/24/2020 12:00:00 AM | Google
  • ★★★★★ Alexandra Newsom
    | Read Full Review
    6/24/2020 12:00:00 AM | Google
  • ★★★★★ Stefan Harris
    Steve Carnes is by far the most professional and accommodating salesman I have ever had the pleasure of working with. He went above and beyond to make sure I was the happiest I could be when getting in my new truck. He also did his incredible work with a a smile on his face. Thank you Steve! | Read Full Review
    6/24/2020 12:00:00 AM | Google
  • ★★★★★ James Sornig
    | Read Full Review
    6/24/2020 12:00:00 AM | Google
  • ★★★★★ Chic Sanchez
    Deon miller is a great service advisor,we really feel like he take excellent care of our vehicles. | Read Full Review
    6/23/2020 12:00:00 AM | Google
  • ★★★★★ April Rushton
    Most simple lease I’ve ever had to sign | Read Full Review
    6/23/2020 12:00:00 AM | Google
  • ★★★★★ Ryan Roth
    I had the best experience buying my 2018 RAM ! No bs, straight forward and honest ! Ryan Fohey was absolutely fabulous ! He knew exactly what I wanted and where my payments had to be and put me in the truck I have been looking for with room to spare! I’ll definitely be buying from Al Serra again ! | Read Full Review
    6/23/2020 12:00:00 AM | Google
  • ★★★★★ Alan Moore
    Meghann was very helpful. I was very happy with how everything was handled. This was a great experience! | Read Full Review
    6/23/2020 12:00:00 AM | Google
  • ★★★★★ Adrian Rouse
    My husband and I have been going here for about 3 years now, and everytime we get great service. They so a great job fixing recalls and giving oil changes, we have never had any issues. Also, the staff here are friendly and very helpful. Deon Miller was very helpful last time I went in, he was patient while I was trying to get info f | Read Full Review
    6/23/2020 12:00:00 AM | Google
  • ★★★★★ Jeanetta Wallace
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    6/20/2020 12:00:00 AM | Google
  • ★★★★★ Blake Soulet
    | Read Full Review
    6/20/2020 12:00:00 AM | Google
  • ★★★★★ Bruce Miles
    I was shopping for a RAM truck at Al Serra Auto Plaza and they had exactly what I wanted. I was fortunate to have had David Garr as my sales representative. David was friendly, courteous, professional, and knowledgeable. His focus on my satisfaction, and the attention given to my numerous questions, would have had me believe I was th | Read Full Review
    6/20/2020 12:00:00 AM | Google
  • ★★★★★ Amy Taylor
    Scott was awesome!! Made everything happen quickly! I will send all business that!! | Read Full Review
    6/20/2020 12:00:00 AM | Google
  • ★★★★★ Jessica Soriano
    Quick, friendly, knowledgeable, and great customer service! I'm so pleased with my sales person, Matt Smith. I highly recommend this dealership and plan to return. | Read Full Review
    6/20/2020 12:00:00 AM | Google
  • ★★★★★ Teresa Burtrum
    Deon Miller is the service advisor that I have always had the pleasure of working with at Al Serra. I find him to be friendly and extremely competent. I would suggest that if you need Any work done on your Dodge or Jeep you ask for Deon Miller. Terry Burtrum | Read Full Review
    6/18/2020 12:00:00 AM | Google
  • ★★★★★ Donna Cancilla
    Very friendly and knowledgeable. | Read Full Review
    6/17/2020 12:00:00 AM | Google
  • ★★★★★ Marquevaz Wiggins
    | Read Full Review
    6/17/2020 12:00:00 AM | Google
  • ★★★★★ Katie Compton
    Austin Jozwiak was friendly and honest. He took a generous amount of time to communicate with me and get me in the vehicle I desired, at a cost more affordable than any other dealership I had contacted. | Read Full Review
    6/17/2020 12:00:00 AM | Google
  • ★★★★★ Cynthia Leavy
    Howard Taylor was very pleasant to work with. | Read Full Review
    6/17/2020 12:00:00 AM | Google
  • ★★★★ Lawrence Goodall
    This dealership's service dept. has to be the worst I have ever encountered. Poor workmanship along with high prices. It used to be if you got work done by the dealership you could count on it being done to factory specifications. They could not do a proper oil change. | Read Full Review
    6/17/2020 12:00:00 AM | Google
  • ★★★★★ Derek Boston
    Purchased a new vehicle and trade two cars with them.... Great service!! Will be sure to purchase future vehicles with them. | Read Full Review
    6/16/2020 12:00:00 AM | Google
  • ★★★★★ Devin Sierra
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    6/16/2020 12:00:00 AM | Google
  • ★★★★★ Shawn Regentin
    | Read Full Review
    6/15/2020 12:00:00 AM | Google
  • ★★★★★ Joseph Lajewski
    Excellent support from my salesman. Al Serra went the extra mile to get the right car for me. | Read Full Review
    6/15/2020 12:00:00 AM | Google
  • ★★★★★ Brian Ratkos
    Working with Meghann was a pleasure... Meghann is very easy to work with, not a pressure situation like i have experienced at other dealerships, not to mention she found some other discounts that she applied to my purchase that i was not aware of.... Totally Satisfied.. | Read Full Review
    6/15/2020 12:00:00 AM | Google
  • ★★★★★ Mike Allen
    This is a great place to buy a car! I worked with Bryan Vandemark. He and I spoke on the phone about two cars I was interested in and when I arrived to view the car I choose , he had it out front and ready to go. The pricing is great and I like the fact that they are very upfront and honest. Bryan asked and answered all my question | Read Full Review
    6/15/2020 12:00:00 AM | Google
  • ★★★★★ Lady T
    Thank you Don It was a pleasure working with you. You were very professional and kept me informed about everything that was going on. He made our transaction very simple and easy even through social distancing. Thank you Tanya | Read Full Review
    6/15/2020 12:00:00 AM | Google
  • ★★★★★ Julie Tank
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    6/15/2020 12:00:00 AM | Google
  • ★★★★★ Gregory Pratt
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    6/13/2020 12:00:00 AM | Google
  • ★★★★★ Sharon Palmer
    | Read Full Review
    6/11/2020 12:00:00 AM | Google
  • ★★★★★ Daniel Van Wagner
    very professional and was highly concerned about customers safety during virus | Read Full Review
    6/11/2020 12:00:00 AM | Google
  • ★★★★★ Tamika Lang
    | Read Full Review
    6/11/2020 12:00:00 AM | Google
  • ★★★★★ nick rodriguez
    Austin was very helpful and made the car buying experience easy. I would recommend him to anyone looking to purchase a vehicle through Al Serra Chrysler, Dodge, Jeep lot. | Read Full Review
    6/9/2020 12:00:00 AM | Google
  • ★★★★ Willie Vickers
    You should be able to wait for your car if the service required doesn't take long. Everybody can't just drop their only transportation off. | Read Full Review
    6/8/2020 12:00:00 AM | Google
  • ★★★★★ Julie Bolas
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    6/6/2020 12:00:00 AM | Google
  • ★★★★★ Nick Nasty
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    6/4/2020 12:00:00 AM | Google
  • ★★★★★ Roger Hibberd
    Excellent service combined with a high level of concern for customer safety during COVID 19. | Read Full Review
    6/4/2020 12:00:00 AM | Google
  • ★★★★★ Alison Price
    | Read Full Review
    6/4/2020 12:00:00 AM | Google
  • ★★★★★ Kenneth Cassell
    Greg Sunman is MY service advisor at Al Serra Dodge Chrysler in Grand Blanc, Michigan. I personally know fairly little about how my vehicle functions, but I am comforted by the fact that I have Greg to advise me wisely about repairs. I know that while Greg works for and is paid by Al Serra, he also works for me. While that employm | Read Full Review
    6/3/2020 12:00:00 AM | Google
  • ★★★★★ Michael Roeback
    Very impressed with the level of professionalism my salesman showed, Bryan is amazing! Never had such a positive experience purchasing a vehicle at this price point. | Read Full Review
    6/3/2020 12:00:00 AM | Google
  • ★★★★★ Denice Densmore
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    6/2/2020 12:00:00 AM | Google
  • ★★★★★ William Ebbert
    | Read Full Review
    6/2/2020 12:00:00 AM | Google
  • ★★★★★ Brandon Bigelow
    Getting your vehicle serviced isn't always a pleasant experience, because it can mean that there is a problem with your vehicle. Greg is always polite, respectful and makes things easy for me. I appreciate that! | Read Full Review
    6/2/2020 12:00:00 AM | Google
  • ★★★★★ Shannon Cameron
    | Read Full Review
    5/31/2020 12:00:00 AM | Google
  • ★★★★★ arthur lawson
    Great experience worked with Greg White he had to jump through hoops to get the truck I wanted and he did love the truck and enjoyed working with Greg. | Read Full Review
    5/31/2020 12:00:00 AM | Google
  • ★★★★★ Bryan Morrow
    Great customer service and they do the little things to know they care! | Read Full Review
    5/30/2020 12:00:00 AM | Google
  • ★★★★★ Shari Miller
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    5/29/2020 12:00:00 AM | Google
  • ★★★★★ Donna Shue
    Very Satisfied, Tony did A Great Job getting Me the exact vehicle I wanted. | Read Full Review
    5/29/2020 12:00:00 AM | Google
  • ★★★★★ Joan Widgren
    | Read Full Review
    5/29/2020 12:00:00 AM | Google
  • ★★★★★ Gabriele Ducharme
    I had a great experience turning in my lease and getting into a new one. Despite the current difficulties due to COVID-19, Jeff Saber made my experience as smooth as it possibly could have been. I will definitely go back to Al Serra for my next vehicle. | Read Full Review
    5/29/2020 12:00:00 AM | Google
  • ★★★★★ Bob Brooks
    | Read Full Review
    5/29/2020 12:00:00 AM | Google
  • ★★★★ jay boyer
    | Read Full Review
    5/29/2020 12:00:00 AM | Google
  • ★★★★ Sam Cirisan Sr
    | Read Full Review
    5/29/2020 12:00:00 AM | Google
  • ★★★★★ Regina Rude
    Good service friendly people | Read Full Review
    5/28/2020 12:00:00 AM | Google
  • ★★★★★ Eric Wall
    I bought a 2018 Ram last week and the service could not have been any better. Chris was fantastic to work with and took care of everything. The way they have handled the new way if doing business due to Covid 19 makes things about as smooth as possible. | Read Full Review
    5/28/2020 12:00:00 AM | Google
  • ★★★★★ Karen
    | Read Full Review
    5/28/2020 12:00:00 AM | Google
  • ★★★★★ Susan Brennan
    After going to 3 to 4 dealerships and being denied financing Al Serra helped me. Cal was awesome to work with and highly recommend him. | Read Full Review
    5/28/2020 12:00:00 AM | Google
  • ★★★★★ Bunnie Carlisle
    After bad experiences at 2 other dealerships in the area, Tony Fakhoury got me into a 2020 Jeep Wrangler within a few days! Excellent experience! Love my new Jeep! | Read Full Review
    5/28/2020 12:00:00 AM | Google
  • ★★★★★ Richard Sandell
    The second vehicle we've leased from Trent Vartanian in 3 months. Same excellent service with the added features of sanitized vehicle, paperwork and all Covid-19 recommended safeguards. The delivery took less than 1/2 hour. I couldn't beat the deal. I'll be recommending Trent and Al Serra Auto Mall. | Read Full Review
    5/28/2020 12:00:00 AM | Google
  • ★★★★★ Maher Alatrash
    | Read Full Review
    5/25/2020 12:00:00 AM | Google
  • ★★★★★ Elesha Kirkpatrick
    Corey V was awesome!! Made the buying process so easy!! | Read Full Review
    5/22/2020 12:00:00 AM | Google
  • ★★★★★ Nainesh Patel
    | Read Full Review
    5/21/2020 12:00:00 AM | Google
  • ★★★★★ Jaylen Westbrook
    | Read Full Review
    5/21/2020 12:00:00 AM | Google
  • ★★★★★ Connor Fisher
    | Read Full Review
    5/21/2020 12:00:00 AM | Google
  • ★★★★★ Nick Lund
    | Read Full Review
    5/21/2020 12:00:00 AM | Google
  • ★★★★★ Linda Park
    Always feel well taken care of here. Love buying my cars from Al Serra. Deon in service does an excellent job of taking care of my needs. | Read Full Review
    5/19/2020 12:00:00 AM | Google
  • ★★★★★ Armani Maxwell
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    5/19/2020 12:00:00 AM | Google
  • ★★★★★ Beatrice huddleston
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    5/17/2020 12:00:00 AM | Google
  • ★★★★★ michael forsyth
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    5/15/2020 12:00:00 AM | Google
  • ★★★★★ Tina DeLuca
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    5/14/2020 12:00:00 AM | Google
  • ★★★★★ Jacob Branham
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    5/14/2020 12:00:00 AM | Google
  • ★★★★★ Barb Boudreau
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    5/12/2020 12:00:00 AM | Google
  • ★★★★★ Deborah Kachhal
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    5/11/2020 12:00:00 AM | Google
  • ★★★★★ shawn fox
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    5/9/2020 12:00:00 AM | Google
  • ★★★★★ JAGGER BENNETT
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    5/9/2020 12:00:00 AM | Google
  • ★★★★★ Gab
    The team was very professional, knowledgeable, and had prompt services. I appreciate the text services to inform when the vehicle is finished. Special thanks to Deon in the service department for his outstanding customer service. Highly recommend! | Read Full Review
    5/5/2020 12:00:00 AM | Google
  • ★★★★★ Lynda Sweers
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    5/4/2020 12:00:00 AM | Google
  • ★★★★★ Gordon Horton
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    5/3/2020 12:00:00 AM | Google
  • ★★★★★ Brian Rishell
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    5/1/2020 12:00:00 AM | Google
  • ★★★★ Stephanie G
    Absolute terrible service department, have tried it 4 times now. For me, terrible service department = never getting our sales. Sticking with Golling but will try the Fenton & Lapeer Jeep Dealers to see if I can find one closer. Al Serra Grand Blanc though - never again | Read Full Review
    4/30/2020 12:00:00 AM | Google
  • ★★★★★ Jen Atamian
    Josh made the experience so easy and enjoyable! I will definitely be referring my friends and family!! Thank you so much! | Read Full Review
    4/27/2020 12:00:00 AM | Google
  • ★★★★★ Jamie Brandon
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    4/25/2020 12:00:00 AM | Google
  • ★★★★★ J Sounz
    I have been serviced by Mr. Sunman on multiple occasions. Each experience is the same. Great customer service! | Read Full Review
    4/23/2020 12:00:00 AM | Google
  • ★★★★★ KATHY TANNER
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    4/21/2020 12:00:00 AM | Google
  • ★★★★★ MacKenzie Bruce
    This is my 3rd vehicle purchased through Steve Carnes and I couldn't be happier. I have since moved to the metro-Detroit area after my first purchase years ago, and even with the many dealer options closer to home, I come back to Al-Serra every time. Steve is professional, knowledgeable, efficient, and makes the purchasing process a | Read Full Review
    4/20/2020 12:00:00 AM | Google
  • ★★★★★ Aubree Gross
    Tony was amazing! I live in the Grand Rapids area and chose to work with Tony based of my mom’s experience with him. He did not disappoint! I was able to get amazing customer service over the phone and even better service in person. Tony worked extremely hard to get me the car I wanted and within the price range I wanted. I highly re | Read Full Review
    4/17/2020 12:00:00 AM | Google
  • ★★★★★ scott frazer
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    4/17/2020 12:00:00 AM | Google
  • ★★★★★ Kenzie VanNess
    Kyle Hammond went above and beyond helping me find my perfect Jeep! He was very knowledgeable and helpful through this process! He has a welcoming personality and never pushed me into buying/leasing something I didn’t want too. The process was so quick, easy, and understanding. Kyle Hammond will have my family’s business from here on | Read Full Review
    3/17/2020 12:00:00 AM | Google
  • ★★★★★ Darlene Davis Calvert
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    3/17/2020 12:00:00 AM | Google
  • ★★★★★ Ashley Haws
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    3/17/2020 12:00:00 AM | Google
  • ★★★★★ nelson lakey
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    3/17/2020 12:00:00 AM | Google
  • ★★★★★ Brittnay Kilgore
    Whenever I am having car issues with my Jeep I do not hesitate to bring it in to Deon in the service department! Very kind and patient and overall works hard to make sure things are taken care of. I had an unexpected expense come up and Deon helped me work through a very frustrating moment. Thanks a bunch! | Read Full Review
    3/16/2020 12:00:00 AM | Google
  • ★★★★★ S J
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    3/16/2020 12:00:00 AM | Google
  • ★★★★★ James Halminiak
    I worked with Bryan Vandemark and was pleased with the experience | Read Full Review
    3/13/2020 12:00:00 AM | Google
  • ★★★★★ Barbara Nass
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    3/12/2020 12:00:00 AM | Google
  • ★★★★★ Kathie Miller
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    3/12/2020 12:00:00 AM | Google
  • ★★★★ Lori estes
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    3/12/2020 12:00:00 AM | Google
  • ★★★★★ Daniel Tyler
    Fast, friendly service. Conner was very helpful in answering all of my questions and concerns. | Read Full Review
    3/11/2020 12:00:00 AM | Google
  • ★★★★ Beware
    I purchased a Chrysler with written assurance from the service manager Alex that is was a Factory-Backed Certified Preowned vehicle except where noted (none) in the summer of 2018. In February of 2020, with 10 months of corrosion protection left on my warranty, the vehicle was brought into the dealer with rust bubbles on the driver | Read Full Review
    3/9/2020 12:00:00 AM | DealerRater
  • ★★★★★ Michelle Hinkins
    | Read Full Review
    3/8/2020 12:00:00 AM | Google
  • ★★★★★ Brenda Perry
    They really didn't do much for my jeep and we asked them to look at my air conditioning and they said let's take care of this first but really didn't take care of that they really didn't listen to us | Read Full Review
    3/8/2020 12:00:00 AM | Google
  • ★★★★★ Maryann Birmingham
    This is the second time we have had Howard at the desk and he explains things well and is very polite! Thanks for all of your help! Keep up the good work! Always a great experience with great prices! | Read Full Review
    3/5/2020 12:00:00 AM | Google
  • ★★★★★ Adam Craven
    Fast and smooth....barely waited. Great service! | Read Full Review
    3/5/2020 12:00:00 AM | Google
  • ★★★★★ Pam Hubbert
    AWESOME | Read Full Review
    3/5/2020 12:00:00 AM | Google
  • ★★★★★ Sean Ritchey
    | Read Full Review
    3/5/2020 12:00:00 AM | Google
  • ★★★★★ Mark F
    Fast, Attentive, Excellent customer service. Fred Wallace went above and beyond to get my daughter's Durango taken care of, fixed right, and back on the road. Highly recommend Fred and Al Serra Chrysler Dodge Service Department. | Read Full Review
    3/4/2020 12:00:00 AM | Google
  • ★★★★ William Crockerham
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    3/4/2020 12:00:00 AM | Google
  • ★★★★★ Lacy Miller
    Fred Wallace in service is AMAZING! He always makes sure my Jeep is in perfect shape and any issues that I've had with it have always been taken care of. He also takes the time out of his day, whether at work or in his personal like to answer my questions. As a first time Wrangler owner I have many questions about what is normal and | Read Full Review
    3/2/2020 12:00:00 AM | Google
  • ★★★★★ Nylar Jupree
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    3/2/2020 12:00:00 AM | Google
  • ★★★★★ Tim Hamilton
    Very pleasant, our salesman Nick Hittle was very helpful. I've been dealing with him for several years and will continue to. I recommend go see Nick | Read Full Review
    3/1/2020 12:00:00 AM | Google
  • ★★★★★ Sylvia Stoddard
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    3/1/2020 12:00:00 AM | Google
  • ★★★★★ Michaela Wilson
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    3/1/2020 12:00:00 AM | Google
  • ★★★★★ Ginger Metzelburg
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    3/1/2020 12:00:00 AM | Google
  • ★★★★★ Patricia Ouellette
    | Read Full Review
    3/1/2020 12:00:00 AM | Google
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