About Sterling Heights Dodge Chrysler Jeep, Inc.
Sterling Heights Dodge Chrysler Jeep, Inc. is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Ask About Service Contracts
- Certified Technicians
- Free Estimates
Call (586) 838-1956 today to schedule your next appointment.
Our technicians at Sterling Heights Dodge Chrysler Jeep, Inc. are ready to help you!
Sterling Heights Dodge Chrysler Jeep, Inc. is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Sterling Heights Dodge Chrysler Jeep, Inc. today at (586) 838-1956 to learn more
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★★★★★ Emillo EliasI wish there was a way to do 0 star. This place sucks. I scheduled an appt last week for service, I get there they said they would have to keep my car by them for 3 days. It’s a 2024 Durango with warranty still on it. They said they don’t have a rental to give me if I needed a rental I would have to reschedule for next week and call | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Sarah HuntI leased a 2023 Jeep Compass from Joe Clement and my tires are already bad and I dont even have 25,000 on my jeep, on top of that two of my tires had nails in them from the get and to top it allllll off my tire just blew and I DONT EVEN HAVE A DONUT IN MY CAR! NEVER come here to lease or buy a vehicle. Even the sales process was rush | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ Gorgees ZayaThank u guys u are the best and big thanks to the manger Daivd and Wileam ???? | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ Darlene YeoWe purchased a 2024 Dodge Durango 4 months ago that was used to test drive and had over 5000 miles on it. Salesmen Duleer E. Sold me a lemon. Since I had my car the engine has overheated causing coolant to leak and smoke from the hood of my car and internally through the vents. My car could have caught on fire due to the severity. D | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ Jtassell9702Everyone at Sterling Heights Dodge were so nice and accommodating! Very helpful and ready to answer all my questions. Chris, are salesman, was awesome! He really went above and beyond for us. | Read Full Review4/30/2025 12:00:00 AM | DealerRater
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★★★★★ Jtassell9702Everyone at Sterling Heights Dodge were so nice and accommodating! Very helpful and ready to answer all my questions. Chris, are salesman, was awesome! He really went above and beyond for us. | Read Full Review4/30/2025 12:00:00 AM | Cars.com
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★★★★★ kimyacksTook the time to get to know us and what we wanted to find something that worked for us. | Read Full Review4/28/2025 12:00:00 AM | Cars.com
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★★★★★ kimyacksTook the time to get to know us and what we wanted to find something that worked for us. | Read Full Review4/28/2025 12:00:00 AM | DealerRater
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★★★★★ Rimon Mleased a new ram from Sterling Heights Dodge. Duleer the sales consultant I spoke with didn’t waste anytime, The minute I contacted him told him the specs that I needed in the ram. He quickly found me one within 15 minutes, called me back and the deal was sealed. Made the transaction smooth fast very professional polite would defini | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Annmarie OlsowyGreat experience, sales person Darren is wonderful. He makes you feel very comfortable and makes sure you are very taken care of. He is top notch. Dawn the finance person is so remarkable and kind. Both Darren and Dawn are truly the best. If I could I will give them 100 stars. Ann Olsowy | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ AmpowerAll you need to know is they don’t answer the phone. You literally can’t get service because they don’t follow up and just transfer you to a voicemail, don’t waste your time and go to this dealership. Horrible experiences!!! | Read Full Review4/7/2025 12:00:00 AM | DealerRater
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★★★★★ AmpowerAll you need to know is they don’t answer the phone. You literally can’t get service because they don’t follow up and just transfer you to a voicemail, don’t waste your time and go to this dealership. Horrible experiences!!! | Read Full Review4/7/2025 12:00:00 AM | Cars.com
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★★★★★ Taylor TaliaDuleer was my sales rep and he did an outstanding job at helping me get approved for my first car! Definitely recommend him for all car needs! He worked very hard to get this done for me! | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Kiana MerriwetherDo not recommend. I was sold a vehicle by Byron, who did not disclose to me that the auxiliary battery was going bad and my start/stop feature would not work. I have only owned the vehicle 3 months and the engine went off for this reason. I was told I would have to pay over $300 to replace the battery when it was bad when I purchased | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Dawn PulinkoI own a 2015 jeep renagade. My local garage wasn't equipped to do any of the internal engine work I needed so i,had it towed to st hgts cdjr. Gena was my service person and to say she was awesome is an understatement.. She kept me informed and went way beyond to help me. Thank you Gena ?? | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ JOLIAN YOUHANAwe took the minivan grand caravan 2018 for multiple services everything went really well, excellent job and for less than 3 days and I loved the Text message service always I can ask a question or get updates on the car. Shelby is the best thanks a lot | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Kathy RajalaTurned in lease & purchased new 2025 Jeep Compass. Wonderful patient salesman & Manager. So happy my son took me there. I will tell all my friends. | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Rblattert23The only time the service has been good was when I purchased my vehicle from the dealership. Anytime I have needed an oil change or a recall, the service was horrible with the staff extremely rude. I can not recommend enough to NOT go to this dealership. I’ve learned my lesson after three times of continual horrible experiences. | Read Full Review3/26/2025 12:00:00 AM | DealerRater
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★★★★★ Rblattert23The only time the service has been good was when I purchased my vehicle from the dealership. Anytime I have needed an oil change or a recall, the service was horrible with the staff extremely rude. I can not recommend enough to NOT go to this dealership. I’ve learned my lesson after three times of continual horrible experiences. | Read Full Review3/26/2025 12:00:00 AM | Cars.com
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★★★★★ Vali Nesanlydia promised us one thing and did not come through on anything. She gave us all the information about prices, and at first we agreed to just wait because it’s not what we wanted to pay. When we said no to gettting the new car, a week later she promised that we wouldn’t have to pay anything from the previous lease, and then we agree | Read Full Review3/16/2025 12:00:00 AM | Google
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★★★★★ Rani JabouriI had a fantastic experience working with David Kajy while leasing my new car! He was incredibly helpful, knowledgeable, and made the entire process smooth and stress-free. David took the time to answer all my questions, explained everything clearly, and went above and beyond to ensure I got the best deal. If you're looking to lease | Read Full Review3/12/2025 12:00:00 AM | Google
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★★★★★ Jimmy SeverinWhat an amazing experience. This is a great group of people. Everyone was so nice and accommodating. I got a great deal on the exact truck I wanted and will send everyone I know here. Thank you again Sterling Heights Chrysler! I love my truck! | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ Lloyd DissmoreWas there for a couple of recalls, Shelby day was very helpful and polite which is important | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Deanne LaTulipTony from the service department that claimed he was the Supervisor was extremely disrespectful and obnoxious to me & my mom then threatened me that I would not get my car for one week due to a battery!! I asked to speak with the manager and he refused. So my mother asked for a manager and he was one and gave her a good service. Than | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ ahopper94Bill worked endlessly to ensure we stayed within our budget. He has helped my family with vehicles for years. I cannot recommend him enough!! We are so glad he has was able to get us our new Jeep Grand Cherokee. | Read Full Review2/6/2025 12:00:00 AM | DealerRater
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★★★★★ ahopper94Bill worked endlessly to ensure we stayed within our budget. He has helped my family with vehicles for years. I cannot recommend him enough!! We are so glad he has was able to get us our new Jeep Grand Cherokee. | Read Full Review2/6/2025 12:00:00 AM | Cars.com
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★★★★★ RJ EvansDo your job! My wife’s 2022 Jeep under warranty has 22 codes and a fire risk recall. Come in for service and told no rentals. Why don’t YOU go get one from Enterprise? It’s no wonder you all are failing. Do your job, the absolute bare minimum, this is a 2022 (23 sticker) and you’ve all had Jeep Care or Jeep wave since 2021 that not o | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ amiee wadieGary Riashi has been selling me cars for over 20 years and I wouldn’t go anywhere else he’s a no BS kinda guy and he’s a definite asset to this dealership. | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Brian CollinoTerrible experience. They had our vehicle for a week and found nothing. Cleared the "erroneous" codes and charged us a diagnostic fee even though they found nothing wrong. The vehicle experienced the same issues on the drive home and when I checked my codes upon returning home, the original fault code had returned. | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ Carla NathanCheck yelp for my review. 0/10 highly do not recommend, RUN! | Read Full Review1/11/2025 12:00:00 AM | Google
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★★★★★ BryanThe service here continues to be first class! Shelby and her team get it done and done right! | Read Full Review1/8/2025 12:00:00 AM | Google
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★★★★★ MGEventsI made a service appt for my vehicle through their online system. Within the hour, I received an email cancelling. I called the service department to find out WHY and no could explain but the lady over the phone had plenty of attitude and offered nothing helpful as it relates to getting my car serviced. Of course I won't put my safet | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ Andre HardyI have a fluid leaking from my gas tank and they said it’s normal. Some sort of feature that kicks in and causes that to leak. Cars officially one year old. My brother has the same car and has no leaking from his gas tank. I have been driving since I was 11 years old and I’ve never seen anything leaked from my car except from the ai | Read Full Review11/27/2024 12:00:00 AM | Google
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★★★★★ Baseem YonoTook my leased vehicle in for inspection and repairs. Dropped this off Monday and had it picked up late afternoon on Friday. They initially told me I would get a call later on regarding a rental since I wouldn’t have a vehicle while my lease was being repaired. Went 4 1/2 days without a vehicle and missed two days of work. When I ca | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Eric C Wilhelm RealtorI had a great experience with Genna. She was available when I called and she kept me informed all through the process. I highly recommend this Dealership ?? | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ Brian TarantoHave taken my Jeep Grand Cherokee to this dealer for warranty oil and axle leeks, they had it in their possession both times for well over a month and a half. I get it back and the next day oil all over my driveway. I speak to the dealer asking if they could work with me and put me in a loaner they said no. Really come on now. Update | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Robert PhillipsNice place. I think they sell cars there. | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ KBVery helpful and a great listener. Chris is very knowledgeable and made my new car purchase experience great. | Read Full Review11/14/2024 12:00:00 AM | Cars.com
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★★★★★ KBVery helpful and a great listener. Chris is very knowledgeable and made my new car purchase experience great. | Read Full Review11/14/2024 12:00:00 AM | DealerRater
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★★★★★ Sandie GeibUPDATE 11/12/24 I feel the need to respond regarding the response from SHD dealership in this review! Let's be ?? clear here. NO I did NOT purchase THIS truck from THIS dealership, but THIS is the FIRST time that I've ever been told to take my business elsewhere... ESPECIALLY after dealing with YOUR SERVICE dept for OVER a month and M | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Mtevcame for scheduled test drive and the salesman went on vacation and nobody knew I had an appointment; other salesman told me they dont even have that car in inventory ; | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Lindsey IshoA very disappointing experience, lacking professionalism and communication. I was given the runaround multiple times, which led to a lot of unnecessary back and forth. Each visit was something new even though they knew from the beginning exactly what I was there for and what I needed. The employees have poor communication amongst eac | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ briantI have called and emailed John numerous times without any replies to a problem with the service dept. He does not reply EVER. Even his Service Manager Shane does not return calls or emails in regards to poor service work performed. I waited over 1 year for a resolution before giving poor reviews. | Read Full Review11/6/2024 12:00:00 AM | DealerRater
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★★★★★ Brian TarantoHave taken my Jeep Grand Cherokee to this dealer for warranty oil and axle leeks, they had it in their possession both times for well over a month and a half. I get it back and the next day oil all over my driveway. I speak to the dealer asking if they could work with me and put me in a loaner they said no. Really come on now. Update | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Sandie GeibTHE WORST MANAGEMENT (JOHN) AND WORST DEALERSHIP IN THE STATE OF MICHIGAN FOR SERVICE!! I was actually told by the manager of this dealership to take my business to ANOTHER DEALERSHIP! 30 days and counting dealing with the service department, THE ONLY service my truck has received was connecting it 6 times to be told EVERY SINGLE TIM | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Cindy ViktoriaI had an amazing experience at this dealership! Our sales consultant, David, was very knowledgeable and helped us find the perfect car! He listened to what we wanted and provided us with several options. The process was smooth and enjoyable. We will be back for all of our car needs! I would refer this place to everyone! | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Doug SmithSalesman Joe was more than helpful. Informative and no pressure. Wrapped up just before closing. | Read Full Review10/13/2024 12:00:00 AM | Google
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★★★★★ Salm WardaProbably by far the worst Chrysler dealership to ever consider stepping into! In 2022 my dad and I came to this dealership to consider trading in our 2019 Ram 1500 Bighorn for a USED 2019 Ram 1500 Laramie that I saw from the dealers website. We came in with the intent to get some numbers on how much the trade-in would be and how muc | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ pitbull5395Nice helpful very knowledgeable. I was treated great by Chris he’s easy to talk to | Read Full Review10/4/2024 12:00:00 AM | DealerRater
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★★★★★ pitbull5395Nice helpful very knowledgeable. I was treated great by Chris he’s easy to talk to | Read Full Review10/4/2024 12:00:00 AM | Cars.com
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★★★★★ philgidesMy sales professional Chris DeMartino was amazing. Makes you feel welcomed and is super nice and keeps it real with you. | Read Full Review10/3/2024 12:00:00 AM | Cars.com
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★★★★★ philgidesMy sales professional Chris DeMartino was amazing. Makes you feel welcomed and is super nice and keeps it real with you. | Read Full Review10/3/2024 12:00:00 AM | DealerRater
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★★★★★ Tiffine HojaraI spoke with someone on the phone because my lease is up soon and I am looking at other brands for my new lease. I wanted to come in to test drive a jeep before I made any decisions on purchasing. I came in without an appointment to simply test drive the car that I was interested in. they told me that no one else could help set me up | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Sheila JByron in new cars is awesome! He goes above and beyond for his clients. Very professional and knowledgeable. He’s honest and straightforward. I leased 2 cars with him and he makes the process so easy, everything was ready when I arrived. I will be back to see him when this lease is up. Thanks Byron! | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ fcb BarcelonaI have bad experience with the service department for my 2022 ram pro master the car is under manufacturer warranty and I take it there to get fix the Alignment after get Diagnose by Private mechanic for bad road I took it over a service department got checked by Shelby K They took the car for two weeks for a job only take two hours | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Mahmoud BazziWaited two months to get my car serviced after 3 days they said nothing was wrong with the car took it back 2 weeks later I called dodge westbound because the car got worst they took my car the next day and told me the motor was gone and fixed it no questions don't ever come here . | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Mike PaceQuick, easy, & to the point. I like this dealership. | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ JayceTransmission went out on it two days later after getting it back for a bad air-conditioning blower motor. we took the car in July 10, 24 it is now September 17th and not one call, text or email to update us on the car. They never answer the phone when we call , which is often now. I had to call them which was two full weeks ago. No | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Monika GjokajThey never once called me to update me with information on my car. I called everyday myself and they never even called me when my car was ready. | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ MrSalar00A team of professionals focus on exceeding customer expectations.. Much thanks to Lionel Perkins!! | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Paul DemeulemeesterOutstanding service - Shelby was great to work with for a quick mopar battery warranty issue. | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ DeVante EboThis is my 3rd vehicle I’ve gotten from Sterling Heights Dodge Chrysler and every time I leave happy, with a great deal and always taken care of. I always use the same guy Ralph Lustig cause he always informs me of what’s going on, what’s best for me and any information I ask he always has the answer. I will continue to get my vehicl | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Kristin ZuchoraJust had my car serviced there and the service department was quick and very nice especially now my schedule is crazy with the kids back to school | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Diana.davis50This was my first experience with service here and everything was explained from how long it may take to what would be done. Will definitely be back. Thank you Lionel &Sterling Heights dodge! | Read Full Review9/6/2024 12:00:00 AM | DealerRater
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★★★★★ NicoleThe job was done quickly and professionally. I like the people are very polite and provided the right information. | Read Full Review9/6/2024 12:00:00 AM | DealerRater
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★★★★★ Diana.davis50This was my first experience with service here and everything was explained from how long it may take to what would be done. Will definitely be back. Thank you Lionel &Sterling Heights dodge! | Read Full Review9/6/2024 12:00:00 AM | Cars.com
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★★★★★ NicoleThe job was done quickly and professionally. I like the people are very polite and provided the right information. | Read Full Review9/6/2024 12:00:00 AM | Cars.com
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★★★★★ Ziad TwalUnfortunately, if it is a paid service, they welcome you very well, but if ut is under warranty, they treat you very badly. I spoke to a lady to make an appointment, and she was very unprofessional and rude. It was very obvious that they didn't want to provide the service. | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Cynthia RoseThanks Shelby for all your efforts! | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Sandy WroblewskiThey said I needed to make an appt. for an oil change But said they would take care of me. It was a good day | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Brad JanerOur sales consultant, Gary Riashi, provided an exceptional experience. He was transparent every step of the process and he was always respectful of my time. He is the reason we continue to shop at the Sterling Heights location. Thank you again for everything, Gary! | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ Jim ColbeckExcellent experience! The best service facility. 100% satisfied !! | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Vijay BaskaranThey were able to complete the repair as needed. But they took way too long due to huge backlog. One point to mention, the service agents should keep thier customers informed on the status of thier vehicle repair instead of customer calling them only to find thier voicemail and not getting reply back. | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Joel RutherfordBill Reed is the best! Great service and a person who actually listens. | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Steve TaflingerF&I Manager Denise R. was great in completing a purchase and financing transaction. Professional, experienced, very customer focused and easy to talk with, she is a 5 star employee. | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Jo Ann MichaelsAfter some visits to other dealerships in search of a used vehicle, I found Sterling Heights Dodge Chrysler Jeep. Darren Croce sold me a beautiful Jeep. He answered any and all questions, and was polite and kind--everything the other dealerships lacked during my visits. | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Kim NixThanks for nothing, Scott! At 76,000 miles, the 2018 Jeep Compass u leased me needed a Multi Air Control Actuator Assembly and gasket, after all my scheduled oil changes were meant. $3,000. My 2002 Ford Taurus stiil runs better than this crap u sold me. Thanks for calling me back n asking if my "putt putt" was running, reminding me | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Mouneer_maloufThe most unprofessional serives department in history from LISA P, the receptionist All the way to management they don't answer the phone you will be lucky if someone answers or you have to call the new car sales to leave a message with some one for somebody from the service department to call back. 3 weeks later (I was promised 1 we | Read Full Review8/27/2024 12:00:00 AM | Cars.com
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★★★★★ Mouneer_maloufThe most unprofessional serives department in history from LISA P, the receptionist All the way to management they don't answer the phone you will be lucky if someone answers or you have to call the new car sales to leave a message with some one for somebody from the service department to call back. 3 weeks later (I was promised 1 we | Read Full Review8/27/2024 12:00:00 AM | DealerRater
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★★★★★ Lauren ApfelMy sales rep Bill Reed was amazing. He was very easy to work with and super personable. He worked with me and got me into the vehicle I wanted for the right price. The dealership was clean and well set up. I would definitely recommend this dealership and Bill Reed to anyone who asks. Super happy customer here!! | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Tarek AliNot good I had my car in service for 1 week and they did not even fix it right my engine light still on | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ james johnsonChris DeMartino was easy to work with. No pressure to buy. He made the whole process of trading our old minivan and buying a new car very simple and easy. Highly recommended. | Read Full Review8/24/2024 12:00:00 AM | DealerRater
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★★★★★ james johnsonChris DeMartino was easy to work with. No pressure to buy. He made the whole process of trading our old minivan and buying a new car very simple and easy. Highly recommended. | Read Full Review8/24/2024 12:00:00 AM | Cars.com
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★★★★★ loay odishGreat customer service provided by Gary. I recommend Sterling Heights Dodge for you need for any car. | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ jennifer sparksTook great care of me, and quickly got me into my new car | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Kyle LarimoreWouldn’t rotate my tires claiming the lugs were swollen. Took it to another dealership the next day and got them rotated with no issue. Doesn’t do my any good to take my car there when they won’t do the work. I just have to schedule another appointment and waste time taking it to another dealership who can do it. | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Dennis DonaldShelby in service is Amazing, Scott in used cars sales took care of me. | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ David StevensIncredible experience.. Thank you Tom Haas...Thank you Scott White! | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ FrancisWill never buy or recommend this dealership to anyone. I bought an SUV for my daughter and immediately had problems with the transmission. I should have ran away then but I didn’t. They fixed that problem but less than 500 miles later, the transmission quit again. After another $2100 and a wasted phone call to the “used car sales man | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ RedheadAttentive salespeople, good selection of cars, good service, close to home answered any and all questions | Read Full Review8/16/2024 12:00:00 AM | Cars.com
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★★★★★ RedheadAttentive salespeople, good selection of cars, good service, close to home answered any and all questions | Read Full Review8/16/2024 12:00:00 AM | DealerRater
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★★★★★ Ryan PembrokeThey were nice and had a very clean waiting area. But I asked for a multipoint and never received it. They even had the audacity to charge me $5.50 for it lol. | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Meghan WelshSHDCJ and Scott were great. I’ve been leasing cars for 25 years, from various dealerships, and my experience with them was by far the best. | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Raven HaloI love my new Jeep and Joe made it easy and zero stress! He helped me set everything up, showed me how to use all the new technology for this once in a life time experience! My Jeep was perfect, even my seat settings were as I left them! I cannot thank him enough! | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Kirsten WI bought a "certified pre-owned" vehicle from this dealership just five weeks ago, and I’m already dealing with significant issues. Last week, I noticed the car shaking while braking—an alarming problem considering the vehicle has less than 25,000 miles. When I contacted the dealership, expecting this to be covered under the manufact | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Don RossSterling heights Dodge is a great place to buy a used vehicle. Everyone was very helpful and explained everything. We passed several closer dealerships, but we wanted to buy from someone we trust. We love the Pacifica we purchased. A special Thanks to Kevin & Ron. | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ YonoBaited and switched by the dealer named Steve Tercha. Sent me several different prices for a new Jeep Cherokee L, only to realize the price was completely different once I arrived to the dealership to sign the paperwork. | Read Full Review8/13/2024 12:00:00 AM | DealerRater
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★★★★★ YonoBaited and switched by the dealer named Steve Tercha. Sent me several different prices for a new Jeep Cherokee L, only to realize the price was completely different once I arrived to the dealership to sign the paperwork. | Read Full Review8/13/2024 12:00:00 AM | Cars.com
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★★★★★ gbradley96Great job Chris DeMartino! Made the transaction fast and easy! Would definitely recommend him to anyone looking for a Stellantis product. | Read Full Review8/12/2024 12:00:00 AM | Cars.com
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★★★★★ gbradley96Great job Chris DeMartino! Made the transaction fast and easy! Would definitely recommend him to anyone looking for a Stellantis product. | Read Full Review8/12/2024 12:00:00 AM | DealerRater
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★★★★★ Bob HydeJeremiah Sivyer did more for me in 18 hours sourcing the vehicle that I wanted than 1/2 dealerships did in the prior week. Great customer service! Once we got the vehicle the entire buying process was seamless. Highly recommend. | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Susan TrottierMitchell was very helpful and also let me know of a recall that was on my 2023 Compass and was able to get it taken care of at the time of my oil change and tire rotation | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ ch0alI originally purchased a “certified pre-owned” vehicle from here in Sept. 2022. I should have immediately been weary since the car was sold to me needing new brakes and rotors, due to warped rotors that were shaking. I was originally told to just drive the car and see how it was and if it persisted to bring it in under warranty. The | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Morris OrowThis is a true and honest review please take the time and read so you know to never step foot into this place. I got my new car in the end of June salesman will was great btw got me my car all in one day with the best pricing. But the dealership itself is a joke. My car windows stopped working I had too the car In for the first time | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ ronjac712Decided to try to get an oil change,,,,,, Very disappointed! I showed up around 5 PM to pick up my vehicle. The service dept. individual that I had dealt with could NOT find my paperwork. I had to wait until the ENTIRE service dept finally (after about 30 minutes) looked for my paperwork.... They were worried it was getting close to | Read Full Review8/12/2024 12:00:00 AM | DealerRater
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★★★★★ ronjac712Decided to try to get an oil change,,,,,, Very disappointed! I showed up around 5 PM to pick up my vehicle. The service dept. individual that I had dealt with could NOT find my paperwork. I had to wait until the ENTIRE service dept finally (after about 30 minutes) looked for my paperwork.... They were worried it was getting close to | Read Full Review8/12/2024 12:00:00 AM | Cars.com
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★★★★★ Dan MI cannot say my service was a pleasant experience from the start. I had to call three times to connect with a person in Service to make an appointment. Finally on July 31st I reached a lady in Service to make an appointment to get an oil change, rotate the tires and check into a shudder I was experiencing in the steering wheel during | Read Full Review8/10/2024 12:00:00 AM | Cars.com
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★★★★★ Dan MI cannot say my service was a pleasant experience from the start. I had to call three times to connect with a person in Service to make an appointment. Finally on July 31st I reached a lady in Service to make an appointment to get an oil change, rotate the tires and check into a shudder I was experiencing in the steering wheel during | Read Full Review8/10/2024 12:00:00 AM | DealerRater
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★★★★★ PolishmThe salesman Gary Riashi was great. Helpful and accommodating. Clear and professional communication. Walked me through each step and got me a truck I’m very happy with. Overall experience leasing a new vehicle was great as well: relatively quick and easy, and no pressure. | Read Full Review8/9/2024 12:00:00 AM | DealerRater
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★★★★★ PolishmThe salesman Gary Riashi was great. Helpful and accommodating. Clear and professional communication. Walked me through each step and got me a truck I’m very happy with. Overall experience leasing a new vehicle was great as well: relatively quick and easy, and no pressure. | Read Full Review8/9/2024 12:00:00 AM | Cars.com
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★★★★★ MonicaShelby was great to deal with! Thanks for all the help. | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Daniel Maser (Dan)I cannot say my service was a pleasant experience for the start. I had to call three times to connect with a person in Service to make an appointment. Finally on July 31st I reached a lady in Service to make an appointment to get an oil change, rotate the tires and check into a shudder I was experiencing in the steering wheel durin | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Gene GSterling Heights Dodge helped me with my new car. A Compass jeep. The entire staff was wonderful and friendly. The salesperson, Ralph was great, friendly and personable. I would surely recommend Sterling Heights Dodge to my family and friends. Ask for Ralph. Thank you for your help Ralph. | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Kevin WardSuper friendly and helpful staff. I have always had a great experience whether buying a car or getting a service. | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Susan MassoudI brought my 2023 Grand Cherokee because of a noise coming from the driver side vent . After 4 days I was told bc the technician could not replicate the noise , there was nothing that can be done even though I showed the service advisor a video of the noise. I picked up my vehicle Thursday morning and that evening the noise returned. | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Martene PerainoI brought my car in at my scheduled appointment time for a recall, it ran perfectly fine when I left it there. The next day I received a call that the techs were going to be in a training for two days and wouldn’t get to it until after that. Once they did work on it they called and said the (not even one year old) battery was dead an | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ fbnavarreclean, friendly, competent clean, friendly, competent clean, friendly, competent clean, friendly, competent clean, friendly, competent | Read Full Review8/1/2024 12:00:00 AM | Cars.com
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★★★★★ fbnavarreclean, friendly, competent clean, friendly, competent clean, friendly, competent clean, friendly, competent clean, friendly, competent | Read Full Review8/1/2024 12:00:00 AM | DealerRater
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★★★★★ PR8 Family(SERVICE DEPARTMENT) Had our car 6 days before letting us know the part was not even on site. The appt was scheduled 2 weeks in advance to avoid exactly this issue, so? We made it known that we didn't have another car and this was a hardship so we needed car back asap. We did not qualify for a loaner as our car was over 7 years old? | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ MinahI took away 2 stars because when I visited last week I was not greeted when a friend and I initially walked through the door. There are several desk facing the door upon entering and almost every person made eye contact with me and said absolutely nothing. After making us stand there awkwardly in the doorway for an entire 2 minutes s | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Cerwin4meThey were very thorough and caring. We will definitely be back the next time. Thank you! | Read Full Review7/21/2024 12:00:00 AM | DealerRater
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★★★★★ Cerwin4meThey were very thorough and caring. We will definitely be back the next time. Thank you! | Read Full Review7/21/2024 12:00:00 AM | Cars.com
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★★★★★ Veritas Bottom Line owenseasy purchase, streamlined sales dept. and managers were on the same page every step of the way. will be buying next new car we need from right there. sterling heights dodge. | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Jordan AltmanTook my car in for service. Megan in the rental department was not only a pleasure to deal with, but also an all around good person! I will be back. | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ JENNY ELLISThe procedures performed were done timely. All service personnel was friendly and professional. I always go to Sterling Heights Dodge for the service on my vehicles. Never had a bad experience. | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ LesleyMy all round car buying experience was excellent with Duleer! He listened to my needs and concerns, and quickly determined what would be the best deal for me. | Read Full Review7/15/2024 12:00:00 AM | Cars.com
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★★★★★ LesleyMy all round car buying experience was excellent with Duleer! He listened to my needs and concerns, and quickly determined what would be the best deal for me. | Read Full Review7/15/2024 12:00:00 AM | DealerRater
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★★★★★ Abraham NomieThank you for your service. I had complete assistance from the service rep Lionel: Vey customer-oriented person - Thank you Lionel. | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Jody SalmonI highly recommend Kevin Derby and Sterling Heights CDJR. Kevin and the finance team were fast and thorough. Thank you Kevin. I love my new truck. | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Ronald NeeceThe repairs were done very satisfactorily but it took a week to complete! My service advisor Shelby Peace was outstanding throughout the process! | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ TheRonbo302I've been to their website twice to inquire about a car that has been on their lot for 217 days. I gave my information both times (phone number and email address) and have yet to hear back from someone. I guess they don't need to sell cars. | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Dayana PurdyIt was a horrible experience. If I can give zero stars I would. Three days after we bought our car there was an oil leak causing the car to smoke really bad. We took the car to get serviced. They claimed that they had fixed the problem, but it still was not fixed. The next day we took it back because it was still having the same prob | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Dominik WolanVery busy morning for the service advisors - although it took a little while to process everyone, the service staff was aware of the situation and recognized it by communicating it with the customers waiting in queue. I didn’t really mind because the recliners in the waiting room were comfortable and afforded me a nice little nap whi | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ Jeffrey BoehneDropped off my van for service at 7 40 in the morning. I was greeted immediately at check in within 15 minutes. They even offer a shuttle to drive you home. My driver was super nice and very courteous. | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ James BoosExcellent service, and even when a minor mistake was made, service department went above-and-beyond to correct it. I'd gladly drive the additional 20 mins to have them work on my vehicle again. | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ begood03I took my Challenger in for it's first oil change. Everything went great. I would recommend them to other people. | Read Full Review7/11/2024 12:00:00 AM | DealerRater
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★★★★★ begood03I took my Challenger in for it's first oil change. Everything went great. I would recommend them to other people. | Read Full Review7/11/2024 12:00:00 AM | Cars.com
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★★★★★ Edward StorerWorking with Joe Clement was an absolute pleasure. He was honest, informative, and efficient - couldn't have asked for a better experience. Thank you for making this process so painless! | Read Full Review7/9/2024 12:00:00 AM | Google
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★★★★★ [email protected]I was very happy with service even washed truck Lionel was great to work with price was far even fixed leak in tire that dealership up north tried 5 times and never fixed it will highly recommend this dealership I've bought 4 vehicles here | Read Full Review7/8/2024 12:00:00 AM | Cars.com
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★★★★★ [email protected]I was very happy with service even washed truck Lionel was great to work with price was far even fixed leak in tire that dealership up north tried 5 times and never fixed it will highly recommend this dealership I've bought 4 vehicles here | Read Full Review7/8/2024 12:00:00 AM | DealerRater
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★★★★★ Detroit Food LoversThe service department here is horrible!!! I just leased my car not even 2 weeks ago and my windows don't work. I took the car in and it took them 2 days to figure out the issue and when I got my car back ALL SCRATCHES!!!!! There's a huge long scratch and a few small ones. The part they need is back orded and they even told me if the | Read Full Review7/5/2024 12:00:00 AM | Google
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★★★★★ PRISCILLA MESLEHZack Went above and beyond to get me the vehicle I wanted! The service was excellent and pleasant! | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Kirsten WKevin exceeded all expectations as a salesperson. His exceptional assistance made the entire vehicle purchasing process incredibly simple and stress-free. I cannot emphasize enough how valuable his guidance was. If you're considering buying a vehicle, I wholeheartedly recommend Kevin for his outstanding service! Thank you! | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Josh CI worked with Chris D. He made the process of jumping out of a used up lease into a new one a breeze. | Read Full Review6/27/2024 12:00:00 AM | DealerRater
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★★★★★ Josh CI worked with Chris D. He made the process of jumping out of a used up lease into a new one a breeze. | Read Full Review6/27/2024 12:00:00 AM | Cars.com
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★★★★★ Joe WoodsPlease do not buy or lease a vehicle from this location. We had a terrible time trying to lease a van 3 years ago and now upon returning will actively work to try and dissuade customers to service was that poor. The initial purchase involved blatant misogyny from the sales staff to the point the owner and his son max needed to step | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Ann PolakowskiThanks to Lionel and the whole service team. I brought my Jeep in for an oil change, and they also addressed a couple of additional requests and service bulletins. Everything was completed very quickly, and my vehicle returned freshly washed. Thanks | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ Shane ReidI was visiting from out of town and had issues with my tires and they were able to fit me in. Thank you | Read Full Review6/23/2024 12:00:00 AM | Google
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★★★★★ Revan Jalo10/10 duleer was the man to give me a great deal on Durango 2024 thank you so much | Read Full Review6/22/2024 12:00:00 AM | Google
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★★★★★ Melaniya DawoodI am incredibly grateful to have leased my car through Wiilam. Their exceptional service and attention to detail made the entire leasing process smooth and stress-free. From the moment I expressed interest in the vehicle to the day I drove it off the lot, Willam professionalism and expertise. They patiently answered all my questions, | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Hadi BazziAmazing dealership go to my boy Duuler he’ll give you the best prices! | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Andrei NapauDo yourself a favor and take your car for service elsewhere unless you want to be without a car for a month and have it break down with the same issue 3 days later. Also horrible service from their service department. | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ tonydmanThis in my eyes, is the best dealership I have dealt with. Scott White has taken care of me since day one and he continues to provide me with great service and guidance when needed. I will visit him on my next purchase. | Read Full Review6/20/2024 12:00:00 AM | Cars.com
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★★★★★ tonydmanThis in my eyes, is the best dealership I have dealt with. Scott White has taken care of me since day one and he continues to provide me with great service and guidance when needed. I will visit him on my next purchase. | Read Full Review6/20/2024 12:00:00 AM | DealerRater
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★★★★★ Ted BrakmanI had my oil change, tires rotated, and the multi point inspection. Everything went well and in a timely fashion. The technician was helpful and friendly. I would recommend the dealership to everyone. | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Don ElectricalDuleer was of excellent service. Definitely recommend. | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ DonI don't know who is in charge of the web page but they should be FIRED! There are vehicles listed on there for weeks that are not at the dealership. I called over 2 weeks ago about a vehicle that is on their website and was told it was unavailable but today it is still on the web page. So I called again, to no surprise it's still not | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ drtim1963Mike Manzo is a loyal, trustworthy salesman who doesn’t allow you to feel uncomfortable ever. | Read Full Review6/14/2024 12:00:00 AM | DealerRater
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★★★★★ drtim1963Mike Manzo is a loyal, trustworthy salesman who doesn’t allow you to feel uncomfortable ever. | Read Full Review6/14/2024 12:00:00 AM | Cars.com
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★★★★★ james kramerScott white is a wonderful salesman. Had a very professional and pleasant experience. | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Nicole McCorryWas told that it would take 24 to 48 hours and my car was there for four days and I know that what needed to be repaired was only a few hour job phone calls were not returned and finally day before I asked for the service manager in miraculously my car was done | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Dennis ChristinaGood service and Shelby was great! | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Fred BrownMy service rep, Shelby K, was polite and returned calls quickly. | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Tom PerringOur experience with Sterling Heights Dodge was outstanding. Our Service Advisor was Lionel Perkins. Lionel was very professional and dedicated to solve our problem and went above and beyond working with us until all of the issues were resolved. We highly recommend Sterling Heights Dodge and especially Lionel Perkins. I will use t | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Matyous ImsaiahWasted an hour and a half of my time in service to say they no longer cover easy care, they need a better vetting process to confirm payment/insurance is covered FIRST not after i spend my time there | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ mark huttonSterling Heights Dodge Chrysler Jeep go my vehicle in right away and made the necessary repairs in a timely manner. I recommend them for all of your service needs. | Read Full Review6/9/2024 12:00:00 AM | Google
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★★★★★ ShannonBDavid was super helpful and provided exceptional customer service for my Dad. I really appreciate his assistance in helping to set up the technology features such as satellite radio. We will send friends and family to David! | Read Full Review6/8/2024 12:00:00 AM | Cars.com
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★★★★★ ShannonBDavid was super helpful and provided exceptional customer service for my Dad. I really appreciate his assistance in helping to set up the technology features such as satellite radio. We will send friends and family to David! | Read Full Review6/8/2024 12:00:00 AM | DealerRater
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★★★★★ Kathy Gashaj (Kat)5 stars is the bare minimum for what I could give the salesman, Steven, who helped me secure a new car today. I have been beyond stressed the past few months on a search for a new car and Steven made the whole process extremely seamless and stress free. He was so friendly, efficient, and knowledgeable. I was able to take my dream car | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Arnold TaylorI purchased my Ram 1500 from Bill Reed and I had a phenomenal experience! Thank you | Read Full Review6/4/2024 12:00:00 AM | Google
