About Champion Chrysler Jeep Dodge
Champion Chrysler Jeep Dodge is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Ask About Service Contracts
- Certified Technicians
- Free Estimates
Call (517) 803-2954 today to schedule your next appointment.
Our technicians at Champion Chrysler Jeep Dodge are ready to help you!
Champion Chrysler Jeep Dodge is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Champion Chrysler Jeep Dodge today at (517) 803-2954 to learn more
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★★★★★ BruciferCame in looking for a a vehicle a specific price point and they made it work. Quick, courteous and didn't try to bait and switch. | Read Full Review5/27/2025 12:00:00 AM | DealerRater
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★★★★★ BruciferCame in looking for a a vehicle a specific price point and they made it work. Quick, courteous and didn't try to bait and switch. | Read Full Review5/27/2025 12:00:00 AM | Cars.com
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★★★★★ spacial oddittyI am going to say as a consumer, do you research and figure out what you want to buy, what you can afford, and whatever fees you are going to run into. Then there should be no surprises except happy ones when these guys get you into the car you really want for a great rate. They will do everything they can for you. Shout out to Sam R | Read Full Review5/26/2025 12:00:00 AM | Google
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★★★★★ Jarod PierceBought my new car from Todd Greene. Todd is THE MAN! | Read Full Review5/25/2025 12:00:00 AM | Google
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★★★★★ NikkiTodd Greene is easy to work with, straight forward, and a people pleaser. Definitely recommend seeing Todd for your next vehicle purchase. | Read Full Review5/24/2025 12:00:00 AM | Google
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★★★★★ Nicholas NyboerGreat communication, made the process easy! Very reliable, would definitely work with Todd Greene again. | Read Full Review5/24/2025 12:00:00 AM | Google
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★★★★★ cyndi davisi am a non-driving handicap person. I own a chrysler Town and Country handicap accessible van but i don't actually drive it rather I am a passenger. A few weeks ago the ramp on my van broke. Before i had a chance to get it in to Clock Mobility the van died. Fearing the worst I called Champion Dealership to see if they could tell me | Read Full Review5/18/2025 12:00:00 AM | Google
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★★★★★ Reyna NavaretteOur sales guy Mike Armstrong was great, very helpful, made our experience as easy and simple as possible! | Read Full Review5/18/2025 12:00:00 AM | Google
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★★★★★ K MThis is long so bare with me… My husband and I were interested in a vehicle over a weekend so we called them and got us in same day to look at a vehicle. Turns out the vehicle we wanted wasn’t in our price range so the salesman showed us another car and we liked that one so we went with that one. However, the vehicle we were interest | Read Full Review5/18/2025 12:00:00 AM | Google
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★★★★★ Sarah BurtonSam Reed of Champion did an excellent job getting me into a vehicle. I want to Thank Him as well as the rest of the team you all toke very good care of me . | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Armand HollowayI was in a complete bind with a car on its way out. I was referred to Champion (Chrys, Jeep, Dodge, Ram) and met with Anthony Manuel who was stellar in helping me find the right replacement all in the same day! I'm over the moon and into a new vehicle and couldn't be more satisfied. | Read Full Review5/11/2025 12:00:00 AM | Google
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★★★★★ Carolyn RaharWe recently purchased a truck and had the pleasure of working with Sam R — and I genuinely can’t say enough good things about the experience. From start to finish, Sam was incredibly helpful, accommodating, and informative. He answered every question we had (and we had a lot!), never made us feel rushed or pressured, and was patient | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ eric wolfeMy wife and I bought a 2023 Pacifica from Champion in January, went to use the AC for the first time this spring and it didn’t work! It just blew hot air. Took it in yesterday and was told we would have to pay $193 for diagnostic and $300 for a recharge. My wife is mild mannered but she was mad enough to get them to cut that in half. | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Nacho DadI looked at a car priced at just below $8500 with a lifetime power train warranty. I drove over 1 1/2 hours to see the car... It was a good deal from the outside. First the warranty was non-existent. Second, the price was now $8554. Not a big increase, but still more than advertised. Then, the hidden fees that were not listed anywher | Read Full Review5/2/2025 12:00:00 AM | Cars.com
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★★★★★ Desire BrownI got my car from here first of all the day I purchased my car and paid the money I couldn’t even leave with my vehicle and not to mention I’m coming from Jackson. At the end of February beginning of March the service department had my vehicle for over a week to do some repairs. Ever since I got my vehicle back my car has been having | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ Aaron PorterTodd was amazing as a sale person. He found me exactly what I was looking for. He knew I had young kids, so he also found a van with leather seats as they are easier to clean. Great touch right there! | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ Jennifer HysellTodd was very professional and efficient. He made the process go so smoothly. I didn’t do a full walk around the car and noticed a dent on the side of the car when I got home. Overall thrilled with the process. | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ William ConteThis scam shop really takes advantage of unsuspecting female MSU students. Dropped off Jeep Sahara that would not start. My daughter left there after paying $671.79 for a new battery. The battery was $248 and $543.79 was diagnostic and installation. What a joke! Also was given a $7,685.50 estimate “customer concerns”. It has be | Read Full Review4/14/2025 12:00:00 AM | Google
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★★★★★ Drew MBought a vehicle and within 1 to 2 months, roughly $3,000 in repairs were needed. Granted things happen, these were all things easily identifiable that the sales manager should have been responsible for. Such as damaged belts, corroded muffler, and leaking sunroof. Will recommend all friends and family avoid at all costs. | Read Full Review4/14/2025 12:00:00 AM | Google
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★★★★★ Mackenzie HolcombI came in with a car I had no idea that it was not good I bought in 2020 from a small dealer ship Anthony was amazing working with me and my situation car sales men always get a bad rep from dirty people like I previously bought from and had no idea not all of them are horrible! Champion is very compassionate about their customers an | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ SCOTT WOODSGood service from Sam. Everyone was nice at Champion. I bought a Ford Bronco Outer Banks and it is a great ride. | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Walter GraceUntil last year, I had been training with these guys for nine years. If you do the math it’s been since 2015 and until 23 December 2024 I’ve had nothing but good luck with these guys. That all changed when I had an accident where someone rear ended my Jeep Compass that I leased. The insurance company was still on the fence to whether | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ JAMES CHIUHonestly one of the best dealership service visits I have ever had. Brandon was very accommodating and informative. He handled my concerns like a professional, but made me comfortable at the same time. Well done Champion. | Read Full Review3/24/2025 12:00:00 AM | Google
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★★★★★ Boston BurkeBest experience! My first time buying a car and Anthony Manuel is amazing even called to help me get insurance. Called 2 places and worked everything out for me. Couldn’t go to a better dealership! | Read Full Review3/24/2025 12:00:00 AM | Google
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★★★★★ Thomas JamesTodd Greene was great!! W cam in looking for a Suburban to fit our large family and he had exactly what we needed and his customer service was on point. We would come back to him for our next car for sure. | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Love IntegrityDeceptive marketing practices. The price listed is not their sale price. There are about $1,500 in fees that they add on. I am not talking about compulsory fees or taxes. Such as reconditioning fee. To me that is the cost of doing business and the dealership ought to list a vehicle with the costs added into the sale price. If they wa | Read Full Review3/20/2025 12:00:00 AM | Cars.com
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★★★★★ Brian SykesI would give a zero if I could. Do not take your car to this scam shack. Took our 2020 jeep to this place and they charged us over $800.00 in diagnostics fees. This was just fees, they fixed nothing and could not find the problem we took the vehicle in for. We just picked our Jeep up from LaFontaine Chrysler Jeep and they were able t | Read Full Review3/19/2025 12:00:00 AM | Google
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★★★★★ raven gilesI had the pleasure of working with Todd Greene, he made my experience a breeze! Highly recommended | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Kayleigh HutchingsShoutout to Gabe for being very professional, kind and super easy to work with when selling my car. I truly appreciate his help and willingness to work hard. Would totally recommend Gabe to anyone! | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Sarah CookeMy husband blew the engine in his Jeep and we were looking for a new vehicle for him. We scheduled an appointment to test drive a chevy Colorado, and although the truck was beautiful it just wasn't for him. The staff members were very willing to listen to us with what we were looking for and were happy to help us find something in ou | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Tommy StornelloAnthony helped get me into the jeep I was looking at online. No hassle, answered my questions regarding the new vehicle. After almost a month of deciding on whether to sell my previous vehicle or not, Gabe helped make the process smooth and hassle free. He walked me through the process and went the extra mile to show me how to get a | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Keitha DavidsonWe bought a jeep in August of 2024 and we won't buy again from here at all. I also won't be sending anyone to you either. My jeep has been in the shop twice now and going back a 3rd time. Do to the dealership not doing the inspection on it at all. They didn't even do a safety inspection. They got it as a trade and never went through | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ jennifer willcuttGreat at getting you into a vehicle, but if you expect any kind of customer service after the fact, don't shop here. And once do business with them, they don't care to keep it. They can't make time to see their current customers who want to trade up, they can't help them with any questions regarding buying out the lease we got from t | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ D StewI drove almost an hour to look at a vehicle. I get there and realize there is over $4000 of body work that was very, very, very hard to see in the pictures online. Nothing listed in the description. I didn’t think I’d have to zoom in with a magnifying glass on a car at a Champion Dealership! I mean, come on… The car has snow on it in | Read Full Review3/9/2025 12:00:00 AM | Google
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★★★★★ Nicole BlosseySam Reed did a fantastic job helping us purchase our new vehicle. He made the buying process quick and easy! | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ Branden KSold me a car that burst into flames after only 4 months of having it. No warning or issues leading up to it. | Read Full Review2/24/2025 12:00:00 AM | Google
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★★★★★ K C ABSTRACTS LLCAfter a lot of frustration on all parties. We both agreed to try to tackle the noise in the front end of my car and after all we discovered a faulty brand new part. After several test drives and all of ears listening Champion nailed it and my car has been driving amazing so far and it's been a week. Thank you especially to Jermey V. | Read Full Review2/22/2025 12:00:00 AM | Google
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★★★★★ Marjorie GatesCame into the dealership with a list of things we wanted in a car. Todd was patient, polite and attentive to our needs. Todd made us feel like a good friend looking out for our best interest. Please ask for Todd when shopping for your next car. | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ RICKIE REAI took my car to be fixed. I paid $900 for the repair. A month later it wasn't working. I sold it to them. They gave me $200 for the sale. They told me it was only good to for the junk yard. I have since found out they have fixed it. They plan on selling it. I was naive to believe a car dealer. But I am a single mother. I wa | Read Full Review2/13/2025 12:00:00 AM | Google
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★★★★★ Abaigael Cole-HodlerVery friendly, very willing to help, very patient. Todd Greene was the best | Read Full Review2/12/2025 12:00:00 AM | Google
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★★★★★ Craig E.Service department are CROOKS! We took our Pacifica there to have a simple light checked out and fixed (I told them exactly what was wrong). Instead, they charged us $190 to do "diagnostics" and then wanted to do $3,000 worth of needless work. I fixed it myself with a $149 battery from the local automotive store. Will NEVER go back | Read Full Review2/12/2025 12:00:00 AM | Google
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★★★★★ Broedie HamiltonTodd was very informative and honest, made the process quick and easy. | Read Full Review2/10/2025 12:00:00 AM | Google
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★★★★★ tyler combsSorin was awesome! Best service advisor in town! | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ Shourab4realChris was very knowledgeable and helpful. | Read Full Review2/5/2025 12:00:00 AM | Google
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★★★★★ David WilsonTodd Greene was great to work with. I went in with a laser focus on the used car I wanted, and he got me the deal I expected. He even took care of the minor "asks" I had for the car before buying. I live an hour away and did a lot of shopping around at other dealerships. Todd won. | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Jessica LoftonSorin was the best! Got everything taken care of for me and great customer service! | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Melissa OwensHad a terrible experience here. Got a rookie sales guy to my knowledge was fired before the sale was finalized. Traded in a perfectly good Gladiator only to get a heavy duty truck that turned out to be a lemon. The Gladiator was supposed to be paid off was getting collection calls and reported to the credit bureaus. I finally got | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ kimani hamilton-wrayMy man Chris is a CHAMPION for the customer!!!!! | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Cheryl GlasscockI take my two Jeep Grand Cherokees to Champion Chrysler for all of my service needs. Sorin Tanase is my service advisor and I have never been disappointed with his service. He is courteous, pleasant and most importantly, knowledgeable. If you are looking for a dealership to service your vehicle, I suggest that you try Sorin at Champi | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ David KnaufChris did a great job helping me find the right vehicle! | Read Full Review1/26/2025 12:00:00 AM | Google
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★★★★★ Julius EdwardsMy salesman Todd was great. Very pleasant and informative. Josh did an excellent job of providing information and service. | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ jordan mayesI had a wonderful experience with salesman Chris at champion, he exceeded my expectations and took great care of me and my son. If you’re in need of a car, Chris is a great young man to work with. | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ John BradfordChris is the best there ever was or ever will be | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ will titusTo some Chris is just a name but to me it means more C. Caring H. Honorable R. Really cool guy I. Integrity S. Service Go see Chris for any of your automotive needs | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ Ralph TorresChris Avila is great to work with! He is very personable and knowledgeable, and makes the car buying experience painless and fun. | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ Jerry SmithChris was very honest and very helpful in getting us the best deal for a car we wanted. I would recommend him to anyone. | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Michelle HubbardSorin Tanase is the service advisor I have worked with for years. He always responds to questions and explains everything to me so I understand what is being done for my car. Even though I happened to get my car at a different location, I came to Champion for the maintenance. | Read Full Review1/21/2025 12:00:00 AM | Google
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★★★★★ SarahKate WatsonMy husband visited Champion with a pre-approval from Capitol One to purchase (Capitol One had listed Champion as a dealership they'd work with for the pre-approval). He stated this to the salesperson; who refused to give him more information about the process with Capitol One, but took his information - then proceeded to run his cred | Read Full Review1/18/2025 12:00:00 AM | Google
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★★★★★ ChrisLWe purchased a car at Champion today and worked with Todd Greene. Todd made sure that our questions were answered and the car was detailed and ready for pickup. We are happy with the purchase and would go back to Champion again. | Read Full Review1/11/2025 12:00:00 AM | Google
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★★★★★ amanda ayotteService miss diagnosed my vechicle and missed it on the 6 visits of multiple point inspection too. Quick to push fluid changes needed My daughters car had a bad u joint on drive shaft knuckle...but was told it was control arms and several steering parts and roughly 3200.00 later problem still was not fixed. All I should of spent was | Read Full Review1/7/2025 12:00:00 AM | Google
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★★★★★ Kirk DrennanMultiple visits great! Went in to lease a new car a few months ago after going to LaFontaine. Champion quoted the the right number the first time! While leasing the new vehicle had my truck looked at, they fixed a plastic wheel well flare at no charge while waiting. Amazing service! Went in recently for a competing quote for servic | Read Full Review1/1/2025 12:00:00 AM | Google
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★★★★★ Proletariat StudentTodd Greene was my sales person, he was quick, effective and thorough! Got a great car for a decent price 5/5 stars. | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ chris hayesI would give this company a one star review but the reason why I gave it a three star review is because of my salesman Sean. He was excellent and did his best to make sure my wife and I were happy. Evynn Burt (Use to be New Car sales manager) and Josh Alston (finance) are god awful. Evynn didn’t want to honor the deal that I was des | Read Full Review12/26/2024 12:00:00 AM | Google
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★★★★★ Walter GraceI’ve been doing business with this company for the better part of 10 years, and have referred two of my work vehicles for service as well. The service has been top drawer, and the service advisors have been very kind and professional. I have also bought or lease four vehicles here. But unfortunately, my 2024 Jeep compass, which was d | Read Full Review12/25/2024 12:00:00 AM | Google
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★★★★★ Ryan DillinghamThe office set up an appointment to test drive a car. We drove 30 minutes just to have them act surprised and were told the car was at another location being test driven by someone else. They said they would get back to us the next day on whether it sold or not but didn't. I contacted them and found out it had. Very unprofessional. | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ William JI just recently went into Champion Chrysler to see my salesman, Loren Glasscock. Not only I have bought 3 new cars from him but when my daughter still lived in Lansing, bought 2 cars. I was shocked to learn that he had been dismissed from the dealership. I first met him in 2009. I spoke to 2 salesman who said that the female manager | Read Full Review12/14/2024 12:00:00 AM | Cars.com
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★★★★★ IanTerrible place to get a car from. A bunch of hidden fees and the salesman will lie to your face. | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ kriswood76Jeep Cherokee towed to Champion when battery died. Had an appointment for the same day. No call from service. When I called the next day, they said I was second in line to get serviced, however, a friend had hers towed after mine for same issue and she had already gotten it back. Was told would be the next day. Left message with no r | Read Full Review12/10/2024 12:00:00 AM | Cars.com
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★★★★★ kriswood76Jeep Cherokee towed to Champion when battery died. Had an appointment for the same day. No call from service. When I called the next day, they said I was second in line to get serviced, however, a friend had hers towed after mine for same issue and she had already gotten it back. Was told would be the next day. Left message with no r | Read Full Review12/10/2024 12:00:00 AM | DealerRater
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★★★★★ Drew MarshallTodd is the go to guy. Helpful with finding alternative options when the car I originally wanted turned out to be sold. Purchase process with him was smooth as well. | Read Full Review12/9/2024 12:00:00 AM | Google
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★★★★★ Kristine LatchawJeep Cherokee towed to Champion when battery died. Had an appointment for the same day. No call from service. When I called the next day, they said I was second in line to get serviced, however, a friend had hers towed after mine for same issue and she had already gotten it back. Was told would be the next day. Left message wit | Read Full Review12/9/2024 12:00:00 AM | Google
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★★★★★ Meghan OsboWhen I came in looking to get a new car Todd made it quick and easy. He gave me all the info I would need to make an informed purchase on my 2020 Cherokee. I want to thank all of the people who helped too, from the service department, finance, and the used car team. Im over the moon with it. Again thank you so much i couldn't ask for | Read Full Review12/6/2024 12:00:00 AM | Google
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★★★★★ Reva JacksonTried to sell me a 2024 truck for 66000 and said we are selling you this truck at our invoice price and when I looked on line the exact truck with the exact vin number was offered for 56971.00 beware. A 10000 dollar difference. These guys are crooked and when I questioned the salesman his answer was I don’t usually sell new cars! Buy | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ CHRISTINE VISELPhilip Wright did an excellent job! He was timely and very informative. He’s done a great job every time I have been there. Thank you Philip | Read Full Review11/28/2024 12:00:00 AM | Google
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★★★★★ Demetrius BrownOne of the best smoothest car buying experiences I've had. Sales professional Todd Greene was a pleasure to work with stress free and very easy going anyone looking for a vehicle go see the folks at champion you will not be disappointed | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Eric BramanI had a great experience purchasing my 2021 Jeep Cherokee Trailhawk, from Champion. I would highly recommend them | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ link5997I had initially found out about Champion while searching for an AWD Dodge Charger GT, and they had one on their lot. So I set up an appointment for later in the week. Prior to the appointment, Todd sent me a video of the vehicle and gave me a call confirming my interest in the vehicle. On the day of the appointment, Todd took me out | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Macey DavisI recently came in for a tire leak, and had nothing but amazing service. Quick, kind and knowledgeable. They also offer a very nice waiting room, coffee and tea available. Philip Wright at champion thank you!! | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Dan G.My first experience with Champion was 6 months ago when I purchased a used Grand Cherokee Summit. I strongly sensed the entire team worked to make a fair deal for both myself and the dealership. I don't expect the vehicle to be "given" to me, but rather I expect honesty and openness and I felt that is what I received. I recently had | Read Full Review11/4/2024 12:00:00 AM | Cars.com
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★★★★★ Jackie Woods IIII purchased a car from this business February 2019, which was an amazing experience. Today I am having a scheduled repair, on that same car, at their shop today. The experience is not the same as before, starting with the agent that's helping me. | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Chasshxle xoDO NOT BUY HERE. Update: they gave me a call because of my review and blatantly said NO ONE LOOKED AT THE CAR before selling it. They didnt run a diagnostic to even gauge how much the car was REALLY worth. I bought a car on Wednesday, Oct. 23rd and it drove fine on the “test drive” which was around the block. I asked if there were a | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Chasshxle xoI was helped and greeted by Todd ?? Superstar dude. He was fast, efficient, answered all my questions with honesty and a down to mars kind of guy. I recommend if you’re looking for a used car you go see the best guy in town! | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ Trvyn FriarTodd Greene was super awesome and super professional! I will be coming back if I ever need another vehicle. Not only did he treat me like a valued customer but a bestfriend! | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ Alexis PhillipsTodd is absolutely amazing he helped me find my dream car at a price I could afford. I can’t stress how easy the process was and how helpful Todd is! | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ December PawFirst time car buyer in lansing. I had a very pleasant experience financing a 2021 Jeep Renegade. Todd provided excellent service throughout the ordeal. | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Sydney ParkinsonI have been going here for a couple years for service since I’ve bought my car and have had mixed experiences. However when I went yesterday, Sorin was a huge help! I could tell he was looking for the best interest of me and my car. 10/10 recommend! | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ daniel gearhartLuke from sales did a excellent job for us | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ chelsey bouchardI went in only looking to sell my Jeep Wrangler, but ended up purchasing a new vehicle before leaving. I worked with Anthony and if he had not been so personal and easy to work with I most likely would have not purchased that day. He made the whole experience comfortable for me. Right before I was going to leave, Anthony wanted to sh | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ Laura SandbornAlthough I haven’t had my car fixed here yet, I’m really impressed by the care and coaching that clearly comes from the leadership team, especially Jeremy, the service manager. The interaction with the service department I had getting my questions answered was so positive, and it’s obvious they prioritize customer care. I feel confid | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Brent BrownHave any issues talk to service manager Jeremy, he gets it and wants to work with you. | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Franklin AshExpensive, rip you off. Bought extended warranty and wasn't told there was a milage cap. Warranty still good for year but exceeded milage so no good. Terrible and will never purchase from them again!!! | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ Thomas CornwellThe entire team was MORE than helpful! Listened to what we needed instead of pushing a sale! We feel like family and will continue to use every department they have ! | Read Full Review9/22/2024 12:00:00 AM | Google
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★★★★★ Brent BrownOne of their service advisors refused to help me with a recall because OEM equipment was no longer on the vehicle. I called the NHTSA, and they said they have never heard of the requirement. I have filed a complaint with NHTSA and plan to do the same with Dodge/Chrysler/FCA/Stellantis/whatever they are calling themselves now. | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Joseph Roy* US NAVY VET completely distraught by his experience. * I got my car back from service regarding a po3030 even though I just bought the car. I get it out of service and now my transmission is not functioning “ SERV 4WD” “SERVICE ESC” and I cannot turn or switch gears without loud clonking/grinding. I brought my car in to get fixed j | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Amber RedmanBrandon & Jeremy in service took phenomenal care of us when brining in my Jeep for repairs. They made a difficult circumstance much easier on me, which was greatly appreciated. Thank you guys so much! Please go see Brandon for your service needs. | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Brent BrownI had a good conversation with Claude the service manager. I understand that not all experiences are the best, and that sometimes it is just a quick peek of everything going on. He asked for me to take down the review, I can't do that because our experience was THAT bad. I added two stars and will say that as long as you get anyone | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Brian SykesZero rating. Do not take your car to them. Champion had our jeep for a week while we were on vacation. This place never got in touch with the warranty company until the fifth day the car was there and the day we were on our way back home from vacation. The Jeep was there for brakes and door handle replacement. We were told by Gabe, t | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Ernest TrujilloI was amazed with the quality service my wife and I received at Champion Chrysler of Lansing. Especially from our service advisor Brandon Ruiz and the service technicians. Our/wife 2017 Chrysler Pacifica was service for transmission and AC issues. Brandon had all the confidence in his words when he said it will be done with the best | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Joanne EllenaI bought my 2019 Jeep in October of 2023. Opted for the extended warranty….super glad for that as the transmission went bad and needed to be replaced. Getting the warranty work approved and the parts was a bit of a wait. But wanted to give a shout out to Sorin in the service department. He was in contact with the warranty company | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Janet HaunA nasty nail found its way into a tire on my Grand Cherokee Loredo while on the way home from a family outing. I drove it directly to the Champion Jeep Service Department where Sorin settled me down and fixed the invading object to get me back on the way home. Sorin was not only caring and courteous, he took the time to answer any | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Jason SmithI should have known better and just stayed far away from this place! To be fair, I have to take some blame because I have dealt with them before and didn’t really care for how they operated but thought I’d try again hoping things had changed over the last 13 years… they haven’t. I fully understand that dealers have fees and accept th | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Joshua BurkBought a new Ram in 22, was gifted 4 oil changes due to some options the salesman (Shannon) told me were on the truck and were not after the purchase. Only had used 1 oil change as I live an hour away. Called to schedule another, told the lady I had 3 remaining and she said “Yup we got you”. I drove all the way there, to be told t | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Lynell CokerI would like to thank Shannon at Champion Jeep Dodge in Lansing. He made this experience for me nothing short of excellent he went above and beyond to make sure that I got exactly what I wanted not only did I get what I wanted. It’s brand New, no previous owners this car is absolutely beautiful as I told him in person. If I know anyb | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ jay anthonyAwesome staff & Amazing technician's, obviously with each of their own knowledge separately, but then taking to conference with one another to obtain solution's for us the customer to receive the very best outcome is top tier in their industry. Chris was my tech' this go around for I've been there probably five times in two weeks, bu | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Scott JohnsonGiving 2 stars for the benefit of the doubt since everyone makes mistakes. Had an appointment today to look over a used Jeep. They knew I was coming for that car and car alone. By the time I travelled over an hour to look at it, they said they had sold it that afternoon without any communication in advance. Not a good look. | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Marie McmillerBrought my husbands truck in for 70k maintenance and it was a breeze. Sorin was able to clearly explain what maintenance we needed and how long it would take. Thank you for the help | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Andrea LudemaI was traveling from Ohio to Holland, and needed some help after I hit a traffic cone that was laying in the expressway and a piece of plastic under my bumper was dragging under my van. I showed up at this service facility (the first I found after the incident) desperate for help, and two of the men agreed to help me asap. I’m pretty | Read Full Review8/4/2024 12:00:00 AM | Google
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★★★★★ Andrew AdamsChampion stealership NO STARS AVOID AT ALL COSTS OR IT WILL COST YOU. YOU'VE BEEN WARNED WE THE PEOPLE KNOW WHAT GOES ON BEHIND CLOSED DOORS | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ James McDermottBeen working with Sorin for quite awhile now. Always comes through when needed! | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Annette KellyHad to get a new key fob battery. Gabe was friendly, efficient, fast, and a great help. In and out in 5 minutes!! Love this dealership!!! | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Joseph RoyI got my car back from service regarding a po3030 even though I just bought the car. I get it out of service and now my transmission is not functioning “ SERV 4WD” “SERVICE ESC” and I cannot turn or switch gears without loud clonking/grinding. I brought my car in to get fixed just for it to come out in a worse condition. I don’t even | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Joseph RoySorin , Jeremy , and Elliot really came through for me! Excellent service and very accommodating. | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Jessica WalterMy family broke down here and hour away from home and Gabe went above and beyond to help us use our warranty and get home in a rental while our car was fixed. I got my car back about a week later and have no issues. They took great care of us here and I'd go back every time I need something done for my car if it were in my city. | Read Full Review7/24/2024 12:00:00 AM | Google
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★★★★★ Malaia WilliamsVery terrible service. Had them service my Jeep Renegade. They lied about charges and services. Took my money and I am a mother of 4. Poor service. Terrible people. | Read Full Review7/23/2024 12:00:00 AM | Cars.com
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★★★★★ Malaia WilliamsVery terrible service. Had them service my Jeep Renegade. They lied about charges and services. Took my money and I am a mother of 4. Poor service. Terrible people. | Read Full Review7/23/2024 12:00:00 AM | DealerRater
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★★★★★ Malaia WilliamsTerrible service. Terrible people. Gabe who works in services priced me wrong for my cr services then did not correct it. Took my money and I was charged for services not provided. They should feel shamed, taking from a mother of four! | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ Tiffany PayneI am writing this review for Taylor Beck on my 2011 dodge charger and the experience i had after getting my car fixed from hitting a deer. I would not recommend taking your car to the body shop here. There are multiple chips where my whole right side had to be freshly painted. They said that it was related to previous stone chips whe | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ Alex MillerMy experience at Champion was nothing short of excellent. As a first-time car buyer, I was unsure of what to expect, but Andrew made the entire process smooth and enjoyable. He was incredibly personable and down-to-earth, which immediately put me at ease. Andrew took the time to understand my needs and budget constraints, and he work | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Cheryl MonroeTodd Greene was OUTSTANDING! The entire staff at the Lansing location was courteous, professional and helpful. Todd did not AT ALL try to steer me away from my used car purchase towards a new Chrysler. The 2015 Ford Explorer I purchased was clean, and had no odors-VERY WELL DETAILED-THANK YOU!! Drove very well! My husband and I recei | Read Full Review7/6/2024 12:00:00 AM | Google
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★★★★★ Caleb GentryTodd Greene was excellent! Very accommodating, understanding and competent. He also was very kind and worked with my price range. You would not be disappointed! | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Julia JonesThis place has amazing service!! I recently had an oil leak issue on my 2007 Jeep Wrangler and had no clue where it was coming from. So I brought it here for a diagnosis and they were able to locate the leak, order parts for it, and get me scheduled to come in a week later for the repair. They had it all done in a few hours and it so | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Loresa AhmetiI bought my 2018 Jeep Compass here in the fall of 2022. Ever since it has had this issue where it randomly freaks out, power steering stops, brakes stop working, and forces you to get into park. Once in park it takes anytime from minutes to hours to be drivable again. The first time it happened was a few weeks after purchase. I assu | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Kari BabcockI was never reached out to and I’m back in the service department. Whats the point in making an appointment when they don’t even touch your vehicle for over 24 hrs just to find out what was wrong with it. Why isn’t a technician available at my appointment time??? This is why you guys are so slow! No other dealership I’ve ever been to | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Ally GuastellaI just recently got my partners car serviced here and had an incredible experience! The service department is 10/10. Gabe worked with me to make sure everything was done to make my partners car safe and in top condition. He was incredibly patient, kind, and helpful! Soron is also amazing to work with and was so amazing and helpful w | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Marilyn PorterI witnessed a very kind act on May 29 at Sparrow Hospital in the emergency room that involved one of your employees.. A man entered the emergency room asking for his wife. As he continued to speak to the personnel, he told them that he had been to your dealership looking to buy a car. He was unable to find something and ended up in t | Read Full Review6/11/2024 12:00:00 AM | DealerRater
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★★★★★ Marilyn PorterI witnessed a very kind act on May 29 at Sparrow Hospital in the emergency room that involved one of your employees.. A man entered the emergency room asking for his wife. As he continued to speak to the personnel, he told them that he had been to your dealership looking to buy a car. He was unable to find something and ended up in t | Read Full Review6/11/2024 12:00:00 AM | Cars.com
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★★★★★ Ryan FantinoGood grief, what a horrible car buying experience. All I was trying to do was buy out my lease through Champion Jeep. I did it out of professional courtesy for my sales person with whom I developed a relationship with over the years. I also thought it would be easier and faster. This was my own bad advice I should not have followed. | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ Pcollins1985This is by far the worst dealership you could ever purchase from. Their salesman are trash and liars. They want just want your money and will lie about the condition of the vehicle just to make a sale. I bought a 2015 Dodge Dart back in late March of this year. Less than 2 months later, white smoke is coming from the exhaust, tire pr | Read Full Review6/4/2024 12:00:00 AM | Cars.com
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★★★★★ Pcollins1985This is by far the worst dealership you could ever purchase from. Their salesman are trash and liars. They want just want your money and will lie about the condition of the vehicle just to make a sale. I bought a 2015 Dodge Dart back in late March of this year. Less than 2 months later, white smoke is coming from the exhaust, tire pr | Read Full Review6/4/2024 12:00:00 AM | DealerRater
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★★★★★ Tammy EllsworthUpdate: 6/3/24: Phil Wright is the reason I go to this dealership. One again he got my Jeep in quick, kept me updated and back on 4 wheels in no time. Phil is always a pleasure to work with and my car is ready when promised. | Read Full Review6/3/2024 12:00:00 AM | Google