About Owatonna Chrysler Center
Owatonna Chrysler Center is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Ask About Service Contracts
- Certified Technicians
- Free Estimates
Call (507) 573-4082 today to schedule your next appointment.
Our technicians at Owatonna Chrysler Center are ready to help you!
Owatonna Chrysler Center is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Owatonna Chrysler Center today at (507) 573-4082 to learn more
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★★★★★ JobitterGot the job done quickly and correctly nothing was missed good popcorn also and wster | Read Full Review5/29/2025 12:00:00 AM | DealerRater
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★★★★★ JasonFellows1987Elijah Was helpful and really went the extra mile making sure my needs were met. | Read Full Review5/29/2025 12:00:00 AM | DealerRater
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★★★★★ JohnnyprongsQuick service, could not have asked for better. If we were not going back to Texas we would return here. | Read Full Review5/29/2025 12:00:00 AM | DealerRater
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★★★★★ dlwilleGreg and Todd were incredibly helpful and quick to find a vehicle to meet my specific requirements. | Read Full Review5/29/2025 12:00:00 AM | DealerRater
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★★★★★ ccaswell88I have never been a customer of yours. Somehow you are using my phone number. | Read Full Review5/29/2025 12:00:00 AM | DealerRater
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★★★★★ MbdlarsonWe are extremely pleased with the sales service we received. Three years ago we purchased two cars and had great service. That is why we came back. Plus, you have a nice inventory. Thank you for the great service! | Read Full Review5/27/2025 12:00:00 AM | DealerRater
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★★★★★ cheryl.adkinsJust an oil change but it was fast and people were all professional and friendly. | Read Full Review5/25/2025 12:00:00 AM | DealerRater
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★★★★★ Emily BjornWe appreciate their diligence and willingness to go above and beyond of not just fixing the truck but finding out important information warranty. | Read Full Review5/23/2025 12:00:00 AM | DealerRater
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★★★★★ shari EdgeMr.Patrick Smith was very knowledgeable on how to repair my car problem Thank you | Read Full Review5/22/2025 12:00:00 AM | DealerRater
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★★★★★ lboysen404Every body was very nice and helpful. They made sure I knew how everything worked on the truck before I left. | Read Full Review5/22/2025 12:00:00 AM | DealerRater
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★★★★★ HuisendeI felt that the service writer was very short and somewhat rude. She even at one point told me “you’re not listening to me.!” the 20 | Read Full Review5/20/2025 12:00:00 AM | DealerRater
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★★★★★ FeddershaunaThis dealership does not communicate well. I always have problems and I don’t think I would recommend coming back again. | Read Full Review5/20/2025 12:00:00 AM | DealerRater
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★★★★★ dalelevyGreg Higgins was the sales person that helped me with the purchase. He was great. | Read Full Review5/18/2025 12:00:00 AM | DealerRater
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★★★★★ benjiestoggieFriendly, Great outcome, done two days before quoted. It was drop off and puck up. | Read Full Review5/17/2025 12:00:00 AM | DealerRater
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★★★★★ bobdavis2591Got my truck in and back on the road pretty quick nice dealership Highly recommended | Read Full Review5/17/2025 12:00:00 AM | DealerRater
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★★★★★ BillWarranty work on my 2022 Jeep Cherokee. Parts didn’t show up on time. Vehicle needed a Cam Position Sensor. Dash idiot lights were on. Received a call indicating that you all were going to put a used part on my car. A nearly brand new vehicle and putting a used part on it is beyond unacceptable. Doubtful that I’d ever get any service | Read Full Review5/17/2025 12:00:00 AM | DealerRater
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★★★★★ jerjohnson1982They made it very easygoing. They worked with me to find a vehicle that works for me. They were also patient with me | Read Full Review5/16/2025 12:00:00 AM | DealerRater
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★★★★★ Brant AarvigMy truck was towed to this facility when it wouldn't start as it was still under full factory warranty. When I called to ask about the process I was told they may not even be able to look at my vehicle for up to a week when I asked about a loaner the service employee said I had to talk to the girls up front and transferred my call to | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ ramman312Could have better communication with customers as to the status of the repairs being done. | Read Full Review5/13/2025 12:00:00 AM | DealerRater
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★★★★★ vangelder.timothyExcellent work. The employees were very professional and kept me informed of the repairs. Contacting me in a timely manner and asking for feedback. Also helpful with warranty information | Read Full Review5/12/2025 12:00:00 AM | DealerRater
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★★★★★ Mkepp58Very helpful,friendly, and knowledgeable. The buying process was fast and easy. Good staff. Thanks | Read Full Review5/10/2025 12:00:00 AM | DealerRater
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★★★★★ hockeykid711Fast and efficient. Good service and easy in and out. I pulled in and my vehicle was done in 10-15 minutes | Read Full Review5/10/2025 12:00:00 AM | DealerRater
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★★★★★ JerrySalesman were helpful, left me alone while I looked around and were able to answer my questions. Had no intention to buy a vehicle just happened to find exactly what I wanted. Helped me through wiring money since I live out of state. | Read Full Review5/9/2025 12:00:00 AM | DealerRater
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★★★★★ e.schmollI need a key fob and to be programmed. They got me right in while I waited for my truck. Before I knew it they had it done and the bill was less than what they estimated it to be. Very happy!! | Read Full Review5/8/2025 12:00:00 AM | DealerRater
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★★★★★ e.schmollPulled up to oil change door they opened it right up and had me pull in. Asked what they could do for me. I told and he told me it would be ready in 10 minutes. He came in and told me my air filter was dirty and I said ok go ahead and change it. Couple minutes he came back and said my car was ready to go. Thanked me for my business. | Read Full Review5/8/2025 12:00:00 AM | DealerRater
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★★★★★ [email protected]Ask for car. Got exactly what I wanted drove away and discovered 38 miles to empty. Not asking for full tank Asking for first stop to not be gas station. | Read Full Review5/7/2025 12:00:00 AM | DealerRater
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★★★★★ lboysen404Every one there was very nice and helpful. I would go back there to get my next vehicle. | Read Full Review5/6/2025 12:00:00 AM | DealerRater
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★★★★★ TOM BOwatonna Ford Lincoln is top notch, great inventory, straightforward and easy to work worth. Eddie took care of all the details. | Read Full Review5/6/2025 12:00:00 AM | DealerRater
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★★★★★ thie0115Personable, helpful and immediately greeted me when I came in. She wrote down all my concerns and set me up to get a ride to work. | Read Full Review5/5/2025 12:00:00 AM | DealerRater
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★★★★★ KEBWry satisfied with the Owatonna ford dealership and particularly my salesman Eduardo. Now I’d really appreciate it if I was awarded my Ford Pass points I have coming. | Read Full Review5/5/2025 12:00:00 AM | DealerRater
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★★★★★ jhansen409Quick and friendly service from start to finish. Very nice seating area. Very informative on everything that was done. | Read Full Review5/4/2025 12:00:00 AM | DealerRater
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★★★★★ Williams.lucaWent above and beyond to find me a vehicle Always up front pricing and great sales experience | Read Full Review5/2/2025 12:00:00 AM | DealerRater
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★★★★★ wclulfWe knew what we wanted, but there wasn' one on the lot. Spoke to Eduardo De Alba and he checked inventory with no luck, but said he would check more. I gave him my contact information, and within minutes I received a call he had located one. During the sale, Eduardo was attentive to our needs and very polite and professional. | Read Full Review5/1/2025 12:00:00 AM | DealerRater
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★★★★★ raisingcanecawleyWorld class customer service experience each visit. They treat you like family. The best dealership I have ever worked with. | Read Full Review5/1/2025 12:00:00 AM | DealerRater
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★★★★★ raisingcanecawleyWorld class customer service experience each visit. They treat you like family. The best dealership I have ever worked with. | Read Full Review5/1/2025 12:00:00 AM | DealerRater
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★★★★★ BradthurnauVery quick service. The service department greeted me nicely. They were quite friendly. Comfortable seating area. | Read Full Review4/30/2025 12:00:00 AM | DealerRater
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★★★★★ kennybrickmanI purchased this vehicle as a wholesale from Dealer to Dealer. Before purchasing I was told it had 180 point inspection which I would think a simple tail light and brake light would be in that inspection. The used car manager made a fuss about fixing the tail light for my daughter Before leaving wasn’t going to do it until I asked se | Read Full Review4/30/2025 12:00:00 AM | DealerRater
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★★★★★ Sara TearCristina was very caring. She checked in with me before any work was done. She treated me very well. Almost like how you would treat a friend. My car was in the same condition as I left it. No dirt or grease anywhere. Cristina and the service crew were fabulous! I will definitely be bringing my car back for anything it needs. I am ve | Read Full Review4/29/2025 12:00:00 AM | DealerRater
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★★★★★ Sara TearCristina was very caring. She checked in with me before any work was done. She treated me very well. Almost like how you would treat a friend. My car was in the same condition as I left it. No dirt or grease anywhere. Cristina and the service crew were fabulous! I will definitely be bringing my car back for anything it needs. I am ve | Read Full Review4/29/2025 12:00:00 AM | DealerRater
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★★★★★ dnswobEverything when as planned. Great job I always get go service from I'm at the dealership. It's also nice an clean. | Read Full Review4/27/2025 12:00:00 AM | DealerRater
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★★★★★ jevaubelOnly got 1 key with purchase and had to pay for 2nd key. Should have received 2nd key with purchase. Not a good experience | Read Full Review4/27/2025 12:00:00 AM | DealerRater
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★★★★★ ferrierlandinvVery good beginning to end Done ?? Yep This is the third or fourth time. Someone is not doing their job | Read Full Review4/26/2025 12:00:00 AM | DealerRater
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★★★★★ kaycassen54I was pleased with the transaction Vehicle was ready and paperwork was ready to go | Read Full Review4/25/2025 12:00:00 AM | DealerRater
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★★★★★ 1107kmpRoutine oil change Quick service, friendly staff, easy access Work is done quickly and accurately | Read Full Review4/25/2025 12:00:00 AM | DealerRater
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★★★★★ nanner77Spencer was great to work with! Everyone at the dealership was friendly and helpful! Would go back in the future | Read Full Review4/24/2025 12:00:00 AM | DealerRater
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★★★★★ carvin5530The service department was very fast at getting our car in and out. We are very pleased! | Read Full Review4/24/2025 12:00:00 AM | DealerRater
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★★★★★ KEBOverall, I’m edge pleased with the dealership as they did everything possible to expedite the delivery process of my new Maverick and I’d especially like to mention the over the top professionalism of my salesman Eduardo DeAlha who kept in touch along the way. Hats of to Owatonna Motors and my gratitude for the delivery of my new For | Read Full Review4/18/2025 12:00:00 AM | DealerRater
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★★★★★ occamsrazor66Excellent customer service, and everyone was easy to work with. The whole process was simple and pleasant. | Read Full Review4/18/2025 12:00:00 AM | DealerRater
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★★★★★ Denise.sebersonTrustworthy sales people, and awesome finance guy shopped around for the best rate for me. My only complaint was that I arrived at 11am and left at 1:39 p.m. | Read Full Review4/18/2025 12:00:00 AM | DealerRater
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★★★★★ t.gerold10Service was fast they did the the oil change as requested did the normal inspection and came and told me I was done I paid and I left | Read Full Review4/18/2025 12:00:00 AM | DealerRater
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★★★★★ t.gerold10Service was fast they did the the oil change as requested did the normal inspection and came and told me I was done I paid and I left | Read Full Review4/18/2025 12:00:00 AM | DealerRater
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★★★★★ MaddawgOutstanding group of people!!! My 69 years and numerous vehicles purchased this is the FIRST one to take their responsibility and not only met but exceeded my expectations!!! Love em!!! Mike Madsen | Read Full Review4/17/2025 12:00:00 AM | DealerRater
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★★★★★ mherold39Very pleasant and helpful easy to deal with all questions answered and took their time | Read Full Review4/17/2025 12:00:00 AM | DealerRater
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★★★★★ Gary HedstromI received superb service from Corey and Jim. The work done on our car was excellent and cost less than I was anticipating. | Read Full Review4/16/2025 12:00:00 AM | DealerRater
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★★★★★ roswellkitty2013Easy to use, fast, friendly service.. great customer service. A+ for Kris in the service department. A+ for Sarah at front desk. :) | Read Full Review4/16/2025 12:00:00 AM | DealerRater
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★★★★★ WendellPat in the service department is great and very knowledgeable and helpful He was also cheerful | Read Full Review4/15/2025 12:00:00 AM | DealerRater
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★★★★★ alumacraft14They answered all question. Very accommodating letting me test drive trucks. They delivered the truck to me. | Read Full Review4/15/2025 12:00:00 AM | DealerRater
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★★★★★ Ua2cidVery nice people and very easy to work with We really had a great experience there. | Read Full Review4/15/2025 12:00:00 AM | DealerRater
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★★★★★ todd-volkmannIt was an enjoyable time.mike was a great salesman. Hope to shop there again. | Read Full Review4/14/2025 12:00:00 AM | DealerRater
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★★★★★ johnkillen63Chris was a game changer, positive solution orientated, knowledgeable, friendly, understanding, empathetic to my situation, and on-top of her game. | Read Full Review4/13/2025 12:00:00 AM | DealerRater
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★★★★★ DougThe staff and their service is excellent. I am pleased to have gone there for my repairs. | Read Full Review4/12/2025 12:00:00 AM | DealerRater
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★★★★★ KoppycatRyan was patient and very helpful getting me what I needed! I look forward to working with him in the future. | Read Full Review4/11/2025 12:00:00 AM | DealerRater
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★★★★★ rodneywayne1282Quick courteous whale run business.I will definitely be back to buy more vehicles from this establishment | Read Full Review4/11/2025 12:00:00 AM | DealerRater
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★★★★★ MolaRepair results good. Time required not as good but time for insurance to take action was slow | Read Full Review4/11/2025 12:00:00 AM | DealerRater
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★★★★★ lancedmilnerThe people at this dealer were very friendly and helpful. I would definatly go back | Read Full Review4/8/2025 12:00:00 AM | DealerRater
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★★★★★ zwaddellExcellent service would highly recommend to anyone looking at cars. Would definitely go again. Excellent all around. | Read Full Review4/8/2025 12:00:00 AM | DealerRater
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★★★★★ Wjb.bunkersPersonal and professional. Pleasant environment, knowledgeable staff, friendly and efficient. People make the difference. Enjoyable experience! | Read Full Review4/7/2025 12:00:00 AM | DealerRater
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★★★★★ Pseykora11Service was fast and the issue was resolved to my satisfaction. The service manager explained in detail what the issue was and how it was corrected. | Read Full Review4/7/2025 12:00:00 AM | DealerRater
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★★★★★ Joann.pineurHad oil changed, tires rotated and front license plate bracket put on. All done in a timely manner. | Read Full Review4/5/2025 12:00:00 AM | DealerRater
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★★★★★ CarGrammyAlways very quick service and complete! They treat me like I am a friend! I would definitely recommend to anyone. | Read Full Review4/4/2025 12:00:00 AM | DealerRater
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★★★★★ debNo pressure salesmanship. Knowledgeable with their product and willing to take time to tell you about the cars and features | Read Full Review4/4/2025 12:00:00 AM | DealerRater
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★★★★★ Sullivan.j2018No issues until I realized after the fact that they had ordered the wrong tonneau cover from what I wanted. But, they are currently working to make it right so I continue to give this dealership great ratings and my business! | Read Full Review4/3/2025 12:00:00 AM | DealerRater
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★★★★★ rjabartholomewPat did a great job getting me in the same day, even though they were not able to get to look at it until the next morning. Got me a loaner to use until my truck was ready. | Read Full Review4/2/2025 12:00:00 AM | DealerRater
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★★★★★ annarosalieVery good service The sub rides to take me home and then they came and picked me up when the car was done the next day | Read Full Review4/2/2025 12:00:00 AM | DealerRater
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★★★★★ debWe dealt with Eduardo DeAlba. He was professional, pleasant, polite and at no time did we feel pressured | Read Full Review4/1/2025 12:00:00 AM | DealerRater
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★★★★★ Jamie.techFriendly. Not pushy. Efficient. Greg was very nice. He was willing to pull up a couple vehicles for us to drive to make sure we got what we wanted. He was very knowledgeable about the vehicles as well. | Read Full Review4/1/2025 12:00:00 AM | DealerRater
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★★★★★ maynardhurstI was informed this dealership when asked to quote for work only quotes the labor, that alone would steer me and my recommendations clear of this dealership/service center. | Read Full Review4/1/2025 12:00:00 AM | DealerRater
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★★★★★ VinnyWas quoted a price on the phone, when I got to the shop, my bill was just about double what I was told. Service lady was very unprofessional. I will never bring another vehicle back to Owatonna Ford. | Read Full Review4/1/2025 12:00:00 AM | DealerRater
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★★★★★ GhemannOnly owned the vehicle for 4 days now, so far so good. I asked a lot of questions as it was my first big vehicle purchase. I wasn’t pushed to buy it, it was only own terms so that was good. Overall I’m happy. | Read Full Review3/29/2025 12:00:00 AM | DealerRater
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★★★★★ ericgumbuskyThey Do Great service, a quality job, and care about their customers and their concerns! | Read Full Review3/28/2025 12:00:00 AM | DealerRater
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★★★★★ danrbranstadKind, eager to help,and cooperative. Elijah was a great help for me in selecting my car. | Read Full Review3/28/2025 12:00:00 AM | DealerRater
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★★★★★ 1132jbirdEvery one was very courteous during my visit on 3/27/25, especially Cris Berrier. | Read Full Review3/28/2025 12:00:00 AM | DealerRater
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★★★★★ mnchevyladyThey're very pleasant to work with very kind and they don't make you make decisions really fast they're a good dealership | Read Full Review3/28/2025 12:00:00 AM | DealerRater
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★★★★★ Socialworker102390Process to purchase waa smooth. Issues with vehicle came up before fully taking ownership. Claimed issue was fixed and drove it to drop off with me. Check engine came on after 5 minutes of idol in the driveway. Now needing new engine at no cost which I am grateful for. Outside of this I'm unhappy with the Salesforce, as until today I | Read Full Review3/28/2025 12:00:00 AM | DealerRater
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★★★★★ Dylan VangenVery Clean. Friendly and knowledgeable staff. Great pricing. Great selection of vehicles and options to choose from. | Read Full Review3/27/2025 12:00:00 AM | DealerRater
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★★★★★ dwyer2666This dealership provided excellent, professional grade service with the gregariousness of a small town establishment while also offering fantastic selection at great prices. | Read Full Review3/27/2025 12:00:00 AM | DealerRater
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★★★★★ ccpaffrathPatient and thoughtful. Was thorough in explaining to me the financing options and explained gap coverage. | Read Full Review3/26/2025 12:00:00 AM | DealerRater
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★★★★★ randett25Good people they help you as good as they can the service people are real goog | Read Full Review3/26/2025 12:00:00 AM | DealerRater
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★★★★★ e.schmollSalesman was great! They walked me through all the paperwork ect.. I requested floor mats and also a tono cover and they are taking care of that for me. | Read Full Review3/25/2025 12:00:00 AM | DealerRater
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★★★★★ jjfeist93Great people. Very helpful. Friendly. Will work hard for you. Knowledge on their autos and options. | Read Full Review3/23/2025 12:00:00 AM | DealerRater
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★★★★★ ccpaffrathWilling to negotiate my trade and work with me on a short time frame to get me into the SUV I needed | Read Full Review3/22/2025 12:00:00 AM | DealerRater
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★★★★★ rubato102I had a great experience selecting a new vehicle with Spencer. No hassles and extra points for not asking if I had to check with a male. Would definitely recommend Owatonna Ford. | Read Full Review3/22/2025 12:00:00 AM | DealerRater
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★★★★★ hfd149took in truck and they got it done quickly and took care of everything! friendly staff | Read Full Review3/22/2025 12:00:00 AM | DealerRater
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★★★★★ SANDYSTIERAll the employees are very helpful and friendly. They explain to the customer was service was done and if there are any more things that to be done. | Read Full Review3/22/2025 12:00:00 AM | DealerRater
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★★★★★ h_higg22The service provided is exceptional and their attention to our needs as customers is fantastic, we are always very pleased with the way we are treated and will continue to patronize this business because of the exceptional staff and team that cares about us and cares for us. | Read Full Review3/22/2025 12:00:00 AM | DealerRater
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★★★★★ hrbi79Dealership is always willing to accommodate and doing their Best to get you top results you want. I bought my jeep, and always bring my jeep there for services when needing repairs | Read Full Review3/22/2025 12:00:00 AM | DealerRater
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★★★★★ ReannatayArrived to shop for oil change and noticed techs and writer were cranky. No greeting or smiles. Just thought maybe they were having a bad day. It happens. We come to this shop for all our oil changes and repairs. Once car was finished they didn’t do the full inspection, which we count on, to make sure car doesn’t need anything. This | Read Full Review3/22/2025 12:00:00 AM | DealerRater
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★★★★★ Jackson GrunwaldI had a very good experience working with Owatonna Motor Company! The sales person and the finance team were super helpful and transparent with guiding me through my first auto purchase through a dealership. They gave me different loan options through different banks, and when the loan term I wanted was not available through my origi | Read Full Review3/20/2025 12:00:00 AM | DealerRater
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★★★★★ Sullivan.j2018Awesome work finding me the exact vehicle I wanted, and loaning me a vehicle to drive while they worked and waited for my maverick to become available. I am so incredibly happy with my purchase here and will continue to give them my business and recommend to others as well. Thank you, thank you, thank you! | Read Full Review3/17/2025 12:00:00 AM | DealerRater
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★★★★★ [email protected]I like the dealership but was disappointed that they didn't get the work done on the schedule day. | Read Full Review3/17/2025 12:00:00 AM | DealerRater
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★★★★★ Sherri SorensonFriendly, helping understand the information on financing, benefits, he his very knowledgeable and finding the right car for us. He wasn't pushy about getting us into the more expensive car. He cared about us and what would be a best fit for us. | Read Full Review3/16/2025 12:00:00 AM | DealerRater
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★★★★★ Sherri SorensonThey made buying easy Friendly, helping understand the information on financing, benefits, he his very knowledgeable and finding the right car for us. He wasn't pushy about getting us into the more expensive car. He cared about us and what would be a best fit for us. | Read Full Review3/16/2025 12:00:00 AM | DealerRater
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★★★★★ neildodd7The staff was courteous and friendly. They serviced the car quickly and at a fair price. Everything was great. | Read Full Review3/14/2025 12:00:00 AM | DealerRater
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★★★★★ KirbymicaelI was able to get in and they were super quick. That's way I bring them all my vehicles. | Read Full Review3/14/2025 12:00:00 AM | DealerRater
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★★★★★ MM77My experience was seamless and everyone was friendly. Thank you for making this a smooth transition. The staff were all wonderful | Read Full Review3/11/2025 12:00:00 AM | DealerRater
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★★★★★ prostreet582Good people, prompt, courteous, friendly. Met my needs in a timely fashion. Performed all things I asked. | Read Full Review3/11/2025 12:00:00 AM | DealerRater
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★★★★★ mnchevyladyIt was amazing they were all very nice and considerate and the car dealers Spencer wasn't an amazing person | Read Full Review3/11/2025 12:00:00 AM | DealerRater
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★★★★★ ACorey has been a wonderful help. Great customer service, calm, and efficient. The work turned out beautiful. | Read Full Review3/11/2025 12:00:00 AM | DealerRater
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★★★★★ peteThe Owatonna Ford and Chrysler Dealership has an excellent service center with outstanding mechanical technicians. | Read Full Review3/10/2025 12:00:00 AM | DealerRater
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★★★★★ rebenhohThe service was done quickly and the worker told me I had a significant oil leak and to watch the oil level, which I appreciate knowing. The price was about half of what I pay at aeme different service place. | Read Full Review3/8/2025 12:00:00 AM | DealerRater
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★★★★★ BobNice greeting, pleasant to talk to. Had a snowstorm but she got it done despite heavy snow and doors not plowed out. | Read Full Review3/7/2025 12:00:00 AM | DealerRater
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★★★★★ heebel001I contacted the service department with a concern about my Jeep and they took care of the rest. explained what needed to happen, set up a schedule, checked warranty, kept me in the loop until I got the call to pick up the Jeep. very pleased every step of the way. | Read Full Review3/5/2025 12:00:00 AM | DealerRater
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★★★★★ ken.morris.1320Easy to work with, knowledgeable and courteous. They have a very busy shop. Thank you for your service. | Read Full Review3/5/2025 12:00:00 AM | DealerRater
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★★★★★ georgiThis was a great experience! The gentleman who greeted me and coordinated the appointment was polite and kind. I would definitely go back- in a heartbeat!! The work they did was excellent as well!! | Read Full Review3/5/2025 12:00:00 AM | DealerRater
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★★★★★ grand6kidsVery helpful, easy to work with, knowledgeable, polite and friendly. Just good people never have had a problem with getting help and the work done. Willing to work around my schedule. | Read Full Review3/3/2025 12:00:00 AM | DealerRater
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★★★★★ RossBrought my daughter’s car in after it left her stranded on the side of the road due to a bad alternator! The service department fit it into their schedule, diagnosed and repaired it quickly! Great service! | Read Full Review3/2/2025 12:00:00 AM | DealerRater
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★★★★★ myloBody Shop Review? There are Still several scratches visible in paint, but they were very prompt in getting job done. | Read Full Review3/1/2025 12:00:00 AM | DealerRater
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★★★★★ marquardt.joshI was very pleased with the service that was given to me by the staff at the dealership. | Read Full Review2/27/2025 12:00:00 AM | DealerRater
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★★★★★ Bh917Always friendly and easy to talk to and do the job and not take advantage of people | Read Full Review2/27/2025 12:00:00 AM | DealerRater
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★★★★★ amdjonneGreat communication from start to finish! Ryan was great to deal with and offered delivery so I wouldn’t have to travel so far! | Read Full Review2/27/2025 12:00:00 AM | DealerRater
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★★★★★ SherylSpencer was so great to work with. Him and the dealership gave it their all to get us the vehicle we wanted. | Read Full Review2/25/2025 12:00:00 AM | DealerRater
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★★★★★ kringhoferMade appointment to have repair, took over 10 days then they just gave an estimate of 4 hours , then it would take more days for repair, why not look up how much time to do the work before scheduling an appointment | Read Full Review2/25/2025 12:00:00 AM | DealerRater
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★★★★★ Joann.pineurExcellent to work with. Went above. Great communication. Always willing to make things work out. | Read Full Review2/23/2025 12:00:00 AM | DealerRater
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★★★★★ Happy CustomerChris was great to deal with, she set up my appointments and got me in before expected. The repair I brought my vehicle in for was completed under warranty and the tech found another issue that they are scheduling for repair as well. | Read Full Review2/23/2025 12:00:00 AM | DealerRater
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★★★★★ IsaiahVery good service and very good communication in what was being done to my vehicle! | Read Full Review2/23/2025 12:00:00 AM | DealerRater
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★★★★★ mikejbeaverChris did a great job getting us scheduled and keeping us posted on progress. Good Job! | Read Full Review2/23/2025 12:00:00 AM | DealerRater
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★★★★★ malchowmeghan24Thank you so very much Christina and Owatonna Ford! I appreciate the guidance and responses through my vehicle repair. I appreciate it all. 5* recommend. | Read Full Review2/22/2025 12:00:00 AM | DealerRater
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★★★★★ MarvinlitkeVery pleased with Spencer and Todd as everything was done to my satisfaction. Thanks again | Read Full Review2/21/2025 12:00:00 AM | DealerRater
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★★★★★ TjtuttleGreat to work with. Spencer was helpful and knowledgeable. We are very happy with our experience | Read Full Review2/21/2025 12:00:00 AM | DealerRater
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★★★★★ sweetpea_1021Friendly and fast service. They are always their to answer your questions that you have | Read Full Review2/20/2025 12:00:00 AM | DealerRater
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★★★★★ JoPurchased an oil change package and brought my car in for an oil change and they would not honor the package deal due to my car being a different VIN number. I had to replace my car due to mechanical issues. We have purchased a lot of vehicles from Owatonna Ford and given them business. $175 package out the window. They will no longe | Read Full Review2/20/2025 12:00:00 AM | DealerRater
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★★★★★ miller_davidVery friendly, helpful and professional. The salesman and financial person were very friendly and informative. | Read Full Review2/19/2025 12:00:00 AM | DealerRater
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★★★★★ [email protected]Great service and friendly staff. I would definitely recommend Owatonna Ford. I had a great experience there. | Read Full Review2/18/2025 12:00:00 AM | DealerRater
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★★★★★ freedomboxerThis is the 2nd car I have purchased from you and I am very satisfied. Spencer was a little hands off and did not answer my questions about certified pre owned vehicle and I still have no answers regarding that. Also to me just to come get vehicle that’s needed an inspection but was not ready when I got there, he was gone and no comm | Read Full Review2/18/2025 12:00:00 AM | DealerRater
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★★★★★ Sjorgen67Took 3-4 weeks to get in for having our modem reset per "Ford Pass" after the car was there all day, they said they didn't have a Tech qualified to work on it and we'd need to bring it back on Monday. The status of the car was very vague throughout the first day. People were great but once again the inconvenience and wasted time of h | Read Full Review2/18/2025 12:00:00 AM | DealerRater
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★★★★★ brette.6Everything was properly explained to us. The test drive, financing, and even down to the registration process. The detailing was very nice as well! | Read Full Review2/16/2025 12:00:00 AM | DealerRater
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★★★★★ Mcdo218Very happy with the service! Very considerate and nice people to work with. We did all the paperwork on line and they even delivered the truck to our house! | Read Full Review2/16/2025 12:00:00 AM | DealerRater
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★★★★★ scribner7They are a dynamic group of people to deal with. They are professional as well as knowledgable and friendly. | Read Full Review2/15/2025 12:00:00 AM | DealerRater
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★★★★★ KsSpencer did a great job. His customer service to us was the main reason for purchasing a vehicle! | Read Full Review2/15/2025 12:00:00 AM | DealerRater
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★★★★★ scribner7They are great, timely and make a person feel valued. Extremely knowledgeable and helpful. I would go back again. | Read Full Review2/14/2025 12:00:00 AM | DealerRater
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★★★★★ mnielsenRecently had a poor experience with the service dept. Disappointed with the lack of communication and missing promised dates for having work finished. I was satisfied with the work that was done however and will continue to have my service work done at OMC. | Read Full Review2/14/2025 12:00:00 AM | DealerRater
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★★★★★ Tim27hooverI will not recommend this dealership to any one sales service and parts not good | Read Full Review2/14/2025 12:00:00 AM | DealerRater
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★★★★★ lmschrom13Nice and friendly. Always would call if they saw something that needed to be done or fixed. | Read Full Review2/13/2025 12:00:00 AM | DealerRater
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★★★★★ ea_sirucekVery happy with o ur purchase. Great team, made things go smoothly. They were very helpful! | Read Full Review2/12/2025 12:00:00 AM | DealerRater
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★★★★★ Pseykora11The do the service and explain in detail what repairs were completed. They provide transportation to and from the repair center. | Read Full Review2/11/2025 12:00:00 AM | DealerRater
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★★★★★ klouks72Greeted us at the door!! Friendly and knowledgeable . Did a test drive, had options explained to us | Read Full Review2/11/2025 12:00:00 AM | DealerRater
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★★★★★ TroyVery difficult to do business with after the sale. My car worked for 142 miles over 10 days and wouldn't even consider taking the vehicle back. Then came to get the vehicle to take back to their shop to fix the car....brought it back with less fuel than when they took it. Thought I could have at least gotten a full tank of fuel. One | Read Full Review2/11/2025 12:00:00 AM | DealerRater
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★★★★★ timberridgefarmsllcTook my vehicle in for an oil change and asked if they would change a headlight as well. Was told they would if they were not too busy. Technician looked at my vehicle and said I'm not ****ing changing that bulb. No other vehicles came in as my vehicle was there. Took my vehicle to a competitor, and they did it right away with no com | Read Full Review2/9/2025 12:00:00 AM | DealerRater
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★★★★★ scribner7They are extremely accommodating and easy to work with. They made me feel valued as a customer. | Read Full Review2/6/2025 12:00:00 AM | DealerRater
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★★★★★ nellanegahMaking an appointment on the phone was easy. The work was done as promised when it was promised. | Read Full Review2/5/2025 12:00:00 AM | DealerRater
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★★★★★ Jacob SMike Hamilton and Spencer Gallaher were both great to work with. Also Nate from finance explain the extra options throughly and was understanding when I declined those. Would recommend this dealer to anyone local to the area. | Read Full Review2/5/2025 12:00:00 AM | DealerRater
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★★★★★ deputystar507I was in the market for a very specific vehicle. I dont like high pressure sales, and I didn't want to waste my time with lemons. They did just that. I like my new vehicle. It passed my mechanics inspection and I got a good deal. | Read Full Review2/5/2025 12:00:00 AM | DealerRater
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★★★★★ DSWIGHAMGreat Service and very friendly staff in the service department went over what they did to my vehicle and made sure I had no further questions before leaving | Read Full Review2/4/2025 12:00:00 AM | DealerRater
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★★★★★ ustvchadGreat service department go above and beyond to take care of their customers. Highly recommend. Christina | Read Full Review2/3/2025 12:00:00 AM | DealerRater
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★★★★★ stumaprintBrought vehicle in for warranty repair after waiting for several weeks for appt. Brought in at 8am, and asked for noon, but wasn't done til almost 3pm. The part wasn't bad, just connection problem, so we ended up paying $165 for an in-warranty problem I guess this is how it had to be, but it still stinks. | Read Full Review2/3/2025 12:00:00 AM | DealerRater
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★★★★★ Kyle MullenThe staff were friendly, supportive, and mindful of what mattered to our family in a vehicle. This was perhaps the best experience we've ever had looking at and purchasing a new car. The great prices were the icing on the cake. More than worth a drive from Lake City! | Read Full Review2/2/2025 12:00:00 AM | DealerRater
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★★★★★ dickandelaine2They pleasantly and efficiently met all my requests. I love the shuttle service and the car wash. They looked up some previous info for me and provided a printed copy. | Read Full Review2/1/2025 12:00:00 AM | DealerRater
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★★★★★ JuleeChris is the best! She’s a great communicator, calm & knowledgeable. She’s my go to! | Read Full Review1/31/2025 12:00:00 AM | DealerRater
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★★★★★ Martin2016 F150 rear diferencial was rebuild and less that a year it start making a noice. thank good they fixed under the warranty | Read Full Review1/31/2025 12:00:00 AM | DealerRater
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★★★★★ pjsmith5150I always have a great experience having my vehicle serviced at this Dealership. The whole staff is always very friendly and helpful! I recommend this Dealer to everyone I know! | Read Full Review1/29/2025 12:00:00 AM | DealerRater
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★★★★★ aldjohnson31Sold me a lemon I have put in almost $5000 if my own money and yall have put in nearly $18,000 | Read Full Review1/29/2025 12:00:00 AM | DealerRater
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★★★★★ Jennifer.demarest1This was the best experience I have ever had. Spencer was amazing from the moment I saw the ad on Facebook. Went down to test drive. Had the vehicle warming up and was ready to go. Gregg and Spencer worked quickly getting us paperwork to sign and when I told them the budge I didn't want to go over - they beat that by almost $100. WAY | Read Full Review1/28/2025 12:00:00 AM | DealerRater
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★★★★★ J. PettersonAlways friendly and provides great service. Which is why we drive past other Ford dealerships to come to Owatonna Ford. | Read Full Review1/27/2025 12:00:00 AM | DealerRater
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★★★★★ cmmyer15I had a manufacture service repair due from Ford and this was a great experience . They are always on time and great to work with. This is why I keep buying Fords. | Read Full Review1/26/2025 12:00:00 AM | DealerRater
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★★★★★ CBERRIER0Great place and dealership! Will always do my business here. Thank you for great service! | Read Full Review1/26/2025 12:00:00 AM | DealerRater
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★★★★★ rorring3I was very pleased with the outcome and experience at this dealership. we where traveling through and our service rep Cristina Berrier was able to free up a tech to get the problem resolved and get us back on the road in very short order. Thank them for us. | Read Full Review1/25/2025 12:00:00 AM | DealerRater
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★★★★★ lori.jeff.millerCustomer service emphasis is evident from the moment you get to Owatonna Ford. I have been a customer for over 15 yrs despite living 30 miles from the dealership. I have tried other Ford dealerships and they can’t/wont do what Owatonna Ford can which is make servicing your vehicle as well as purchasing your vehicle a great value and | Read Full Review1/24/2025 12:00:00 AM | DealerRater
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★★★★★ ljedThe only reason for the low score was I was told the work would take a couple of hours but ended being around 7 hrs and 15 minutes. Had I been informed it would be an all day repair I would have made different arrangements for the day. | Read Full Review1/24/2025 12:00:00 AM | DealerRater
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★★★★★ Urness84I was the first one in for the Quick lube. The technician were right there on time. They did very good job. Very professional. | Read Full Review1/23/2025 12:00:00 AM | DealerRater
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★★★★★ DaveVery welcoming got car in did the job in the time they said it would take The customer waiting area very nice and stylish Always friendly and get the job done | Read Full Review1/23/2025 12:00:00 AM | DealerRater
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★★★★★ Pseykora11They fixed the problem with my climate control on time and as promised. They gave me a concise explanation of the problem. | Read Full Review1/23/2025 12:00:00 AM | DealerRater
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★★★★★ AbdiJim from the Body Shop is an excellent person for educating me on doing market research for what cars are worth. | Read Full Review1/23/2025 12:00:00 AM | DealerRater
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★★★★★ CARISWEiLThe gentlemen had dmiles. They were well mannered. The facility was clean. The service was fast. | Read Full Review1/22/2025 12:00:00 AM | DealerRater
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★★★★★ 1895houseVery quick and informative information about my oil change! Very clean waiting room quick check out. | Read Full Review1/22/2025 12:00:00 AM | DealerRater
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★★★★★ AJHappy with the warranty coverage & quick repair for my breakdown. The CS person in the service area can be a little over the top at times & talk down to the customer. | Read Full Review1/22/2025 12:00:00 AM | DealerRater
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★★★★★ WoodhillVery customer service oriented toward you the customer being totally satisfied with your vehicle repairs | Read Full Review1/20/2025 12:00:00 AM | DealerRater
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★★★★★ Sara JaneAlways friendly, helpful, and quick service for oil changes! Best value in the Owatonna area! | Read Full Review1/20/2025 12:00:00 AM | DealerRater
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★★★★★ tristen.e.frankVery easy to work with, tracked down the truck I was looking for and answered any questions I ha! | Read Full Review1/20/2025 12:00:00 AM | DealerRater
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★★★★★ markjrfireOur time with this dealership was great. They went through everything we needed to know about the truck we were buying. But also made time to get to know us | Read Full Review1/19/2025 12:00:00 AM | DealerRater
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★★★★★ ryan.rea701First time I was in the dealership I was greeted with great kindness and lots of help from Chris barrier. She’s definitely the best thing in the service department and I couldn’t add any words that are enough to describe her hospitality and friendliness. | Read Full Review1/17/2025 12:00:00 AM | DealerRater
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★★★★★ davestreecareMisunderstanding on warranty coverage on 2015 Chrysler Town and Country van with Pat in service | Read Full Review1/17/2025 12:00:00 AM | DealerRater
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★★★★★ Urness84Dealership was extremely helpful in the quick turnaround of time and service. I will go to this dealership again. | Read Full Review1/16/2025 12:00:00 AM | DealerRater
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★★★★★ nice_girl_haSpencer was very helpful on getting me the vehicle I was looking for. Even had it started and warming up before we took it for a test drive. | Read Full Review1/16/2025 12:00:00 AM | DealerRater
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★★★★★ BobThis dealership worked with me to get me in the truck I wanted. Above and beyond any other dealership that I have dealt with. Five stars!! | Read Full Review1/15/2025 12:00:00 AM | DealerRater
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★★★★★ berg14_usI appreciated how communication was thorough, using text messages. Spencer was helpful in offering us the “pass through” for us to participate with our new buyer. Conveniently Owatonna motor company was able to do all the things that the DMV would, saving all of us time! | Read Full Review1/15/2025 12:00:00 AM | DealerRater
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★★★★★ helena7628The service department is terrific except the female service tech who had no idea what features my edge had. I told her the problem and she was trying to tell me how my tailgate should function. Needless to say this is the second edge I've had and I know perfectly well how the tailgate should work. She's lucky she's not on the sales | Read Full Review1/11/2025 12:00:00 AM | DealerRater
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★★★★★ amyEduardo was wonderful and the staff there was amazing. I loved everything about my experience! I will recommend this place to everyone ???? | Read Full Review1/11/2025 12:00:00 AM | DealerRater
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★★★★★ billVery pleased with the dealership and our salesman, very helpful and thorough! Will use again! | Read Full Review1/11/2025 12:00:00 AM | DealerRater
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★★★★★ Eric SchusterHad a scheduled brake job, and recall work that ended up needing a spark plug replacement also | Read Full Review1/11/2025 12:00:00 AM | DealerRater
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★★★★★ boxermackWe waited over two months for the part. They took care us. Did a great job | Read Full Review1/10/2025 12:00:00 AM | DealerRater
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★★★★★ brianVery personable. Was able to get me in and taken care of while I waited. Told me what was and more importantly, what wasn't wrong with my vehicle! I will definitely go back again and recommend to others.as well. | Read Full Review1/10/2025 12:00:00 AM | DealerRater
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★★★★★ mekline1Service was very fast and the servicemen helped me understand my new car better. Would definitely recommend. | Read Full Review1/10/2025 12:00:00 AM | DealerRater
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★★★★★ mikejbeaverChris did a fantastic job getting our vehicles completed and returned in a very timely manner! | Read Full Review1/10/2025 12:00:00 AM | DealerRater
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★★★★★ GbuschThey are always very courteous. No long waits, and a comfortable area to sit while waiting. | Read Full Review1/10/2025 12:00:00 AM | DealerRater
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★★★★★ Wyatt LickissI will never recommend the services of Eduardo De Alba. Purchasing a car with the help of De Alba included lies on interest rates, one to two word interactions. He not only lacked interaction but any sort of helpfulness. Alongside aforementioned complaints, he was the least personable person in the building! What a mess on the sales | Read Full Review1/10/2025 12:00:00 AM | DealerRater
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★★★★★ [email protected]Greg Higgins was very competent and efficient and I greatly appreciated him making the buying process quick and efficient. | Read Full Review1/3/2025 12:00:00 AM | DealerRater
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★★★★★ cec7071Fast and confident, oil change. Done very quickly and precisely very happy with the service. Price is good. | Read Full Review1/2/2025 12:00:00 AM | DealerRater
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★★★★★ rhorlockerOutstanding staff, very efficient service, excellent communication on any issues found, and did not proceed without approval. Very friendly team! | Read Full Review1/1/2025 12:00:00 AM | DealerRater
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★★★★★ BarbMike was very helpful when I went into order my vehicle. The whole crew are very friendly. All the people there are willing to help | Read Full Review1/1/2025 12:00:00 AM | DealerRater
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★★★★★ RFMy experience with Owatonna Ford's service was prompt and friendly! I thoroughly enjoy the vehicle I purchased, as it runs like a charm! They were flexible on price and I was treated with respect and greeted by every employee with smiles. The only thing I can complain about is the shape of the vehicle's interior, and it was FULL of g | Read Full Review1/1/2025 12:00:00 AM | DealerRater
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★★★★★ saxtonfamily1Had date wrong for Appt. She Had bad words with my wife. Did not clean up bottom of jeep where oil is. Said they had to drain oil but did not change? | Read Full Review1/1/2025 12:00:00 AM | DealerRater
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★★★★★ brentandmichellejonesOwatonna ford is always beens so great to us! We have purchased our last 3 vehicles through them | Read Full Review12/31/2024 12:00:00 AM | DealerRater
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★★★★★ litabit30Owatonna ford made buying a vehicle super easy, convenient and the whole process was smooth! | Read Full Review12/31/2024 12:00:00 AM | DealerRater
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★★★★★ Tomsager1Thank you for asking. Gladly. First, our sales guy Mike H was great. A true professional, as he always is. But within the first 72 hours of having the vehicle we had a flat tire, no washer fluid, and a warning light that indicated the car needed an oil change. We are shocked you let this car leave the lot. If the car has low tire pre | Read Full Review12/31/2024 12:00:00 AM | DealerRater
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★★★★★ allenandsusanandersonVery professional and pleasant service. Provided a ride and had vehicle ready when expected. We will continue supporting this dealer | Read Full Review12/30/2024 12:00:00 AM | DealerRater
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★★★★★ Wjb.bunkersPleasant and Friendly people. Nice environment. Personal and professional staff. Knowledgeable and answered my questions. Quality service! | Read Full Review12/30/2024 12:00:00 AM | DealerRater
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★★★★★ DaniellerabbasI recently had the pleasure of visiting Owatonna Ford, and I have to say, the service was outstanding! From the moment I walked in, I was greeted with friendly smiles and professionalism. The team was knowledgeable, attentive, and genuinely cared about addressing my needs. The service department was efficient, keeping me informed eve | Read Full Review12/29/2024 12:00:00 AM | DealerRater
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★★★★★ OSCARARETTGood job keep me updated finished when they worked on it. Done when they said it would be | Read Full Review12/28/2024 12:00:00 AM | DealerRater
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★★★★★ hmbliqueFirst time I was disappointed when pulling up to the door. 3-4 workers sitting behind the closed door while I could see them just on their phone like I didn't exist. Oil change is always quick and that was fine but it was like I was interrupting them. | Read Full Review12/28/2024 12:00:00 AM | DealerRater
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★★★★★ BobAlways friendly and willing to help. Always fast and reliable on the oil changes. Great dealership to work with. | Read Full Review12/27/2024 12:00:00 AM | DealerRater
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★★★★★ mitchnem03They made the buying experience extremely enjoyable. I will be recommending to those I know. All of the salesman, managers, and other departments kept things simple, explained everything well, and made my buying experience one to remember. Thank you, Owatonna CJDR! | Read Full Review12/27/2024 12:00:00 AM | DealerRater
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★★★★★ CatIt was fun , they knew what needed . And the paper didn’t take long to fill out | Read Full Review12/27/2024 12:00:00 AM | DealerRater
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★★★★★ denmar2680Things went good. They did a nice job. Will be back. Thanks for the fast service | Read Full Review12/27/2024 12:00:00 AM | DealerRater
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★★★★★ hogateI always have a good experience visiting Owatonna Motor Co. The staff is always friendly and helpful. | Read Full Review12/25/2024 12:00:00 AM | DealerRater
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★★★★★ barrsive90Greg Higgins and his team are very helpful, but hey made the whole process completely painless and got me my best rate possible! | Read Full Review12/23/2024 12:00:00 AM | DealerRater
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★★★★★ combsd5000They worked with me to resolve issues with my vehicle to make it good for me, the customer, along with taking on some of the expense. Greatly appreciated!!! | Read Full Review12/22/2024 12:00:00 AM | DealerRater
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★★★★★ Pseykora11Fast service - completed exactly what I requested to be repaired. Delivered same day. The repair staff is respectfull and friendly. | Read Full Review12/22/2024 12:00:00 AM | DealerRater
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★★★★★ andrew bonillaI called the service department and they wanted to act like they have no idea how to handle or what the procedure is to replace a lost key. Seriously it was so unprofessional I'm making a note to not buy my next work truck from them. Don't worry, I wont waste your time paying for services again. | Read Full Review12/22/2024 12:00:00 AM | Google
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★★★★★ dostybI was very happy with the service pat the service guy that was able to help me with my problem was very helpful. thank you all | Read Full Review12/21/2024 12:00:00 AM | DealerRater
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★★★★★ Pseykora11Fast service and detailed explanation of the needed repair. The repair was completed and my vehicle was returned at the time the repair shop said it would be ready. | Read Full Review12/21/2024 12:00:00 AM | DealerRater
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★★★★★ mxzgilbertThey go above and beyond to make car buying a great experience. And a great job of following up after the sale to make sure you are satisfied. | Read Full Review12/21/2024 12:00:00 AM | DealerRater
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★★★★★ RandyVery easy time buying my new car. They're also very friendly and very helpful. | Read Full Review12/20/2024 12:00:00 AM | DealerRater
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★★★★★ krejci86I’m very satisfied with the Express service lane it’s quick and easy to use. | Read Full Review12/19/2024 12:00:00 AM | DealerRater
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★★★★★ mikebishmanThey treated me fair and awesome! Did everything they said they would do. Five stars | Read Full Review12/19/2024 12:00:00 AM | DealerRater
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★★★★★ Mariyhect09202014It was nice to see that they didn’t step over our budget right from the get go | Read Full Review12/19/2024 12:00:00 AM | DealerRater
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★★★★★ jensen227We leased a 2024 Jeep Grand Cherokee and in the beginning thing were a little rocky because of what the dealer did that had the car. It was not at the dealership i was working with. But the guys at Owatonna Motors made things right and all cam out ok. I did not have any interaction with the service center. | Read Full Review12/19/2024 12:00:00 AM | DealerRater
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★★★★★ SPRINGERFARMGreat people treat me good I like to talk to all the people and enjoy | Read Full Review12/19/2024 12:00:00 AM | DealerRater
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★★★★★ queen.greg440Very easy to work with, and everyone is happy to help. Merry Christmas to all Owatonna CJDR Ford. | Read Full Review12/19/2024 12:00:00 AM | DealerRater
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★★★★★ jkrexpress825They don't do a very good job in express lube .all they want is pump the cars out. | Read Full Review12/19/2024 12:00:00 AM | DealerRater
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★★★★★ mikemPat was great to work with Pat was great to work with. Merry Christmas and happy new year. 15 word minimum ?? | Read Full Review12/18/2024 12:00:00 AM | DealerRater
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★★★★★ Logan BueckslerSpencer was a phenomenal salesman and made the process of buying my vehicle quick and seamless. He went well above expectations and despite buying my vehicle over a year ago whenever I come in for service on my vehicle he never hesitates to stop and talk to me and always asks about how the vehicle is doing. Overall cannot recommend h | Read Full Review12/16/2024 12:00:00 AM | DealerRater
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★★★★★ CCxoxoSpencer Sorenson went above and beyond to meet my needs and desires. He was very thorough and took his time. He was patient through the process! With both my sales and service issues he made me feel amazing! | Read Full Review12/15/2024 12:00:00 AM | DealerRater
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★★★★★ ckbrekkeGreat customer service, I had an oil change and the tires rotated. They were very prompt. | Read Full Review12/15/2024 12:00:00 AM | DealerRater
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★★★★★ billreuversThe dealership listened to what I wanted!!! They are also friendly & very courtesy. They serviced my vehicle quickly & I was on my way in no time @ all!!! | Read Full Review12/15/2024 12:00:00 AM | DealerRater
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★★★★★ TomGreat service for my oil change. Pleased with how fast the work was completed and my van was ready. | Read Full Review12/14/2024 12:00:00 AM | DealerRater
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★★★★★ John.havelkaFriendly, I like you can get a ride to work and get picked up when your car is ready | Read Full Review12/14/2024 12:00:00 AM | DealerRater
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★★★★★ TimEasy to get in, appreciated the quick service. Team was friendly and the front desk was very efficient. | Read Full Review12/14/2024 12:00:00 AM | DealerRater
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★★★★★ allenandsusanandersonExcellent service and great follow through also provided a very nice car to use and cleaned my car to perfection | Read Full Review12/13/2024 12:00:00 AM | DealerRater
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★★★★★ BobI was in and out in less than 30 minutes and also set up a recall appointment | Read Full Review12/13/2024 12:00:00 AM | DealerRater
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★★★★★ KhsnowTook a bit of time to get it in, did a good job when repaired. | Read Full Review12/13/2024 12:00:00 AM | DealerRater
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★★★★★ goetDid not hardly sit down they came and said car ?? is ready oh yeah they had snacks and drinks | Read Full Review12/12/2024 12:00:00 AM | DealerRater
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★★★★★ larryVery quick and thorough service. I liked the drive up express service for easy access. | Read Full Review12/9/2024 12:00:00 AM | DealerRater
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★★★★★ BlahChris and Tate Jeans were awesome they went out of their way even when the oil change guy was being rude | Read Full Review12/8/2024 12:00:00 AM | DealerRater
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★★★★★ imnutzy16Went in for a recall, scheduled it and serviced it in a timely, friendly and accommodating manner. | Read Full Review12/7/2024 12:00:00 AM | DealerRater
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★★★★★ gohanson1The price for the tires was good, Cris was very knowledgeable about the tires and the service was prompt. | Read Full Review12/7/2024 12:00:00 AM | DealerRater
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★★★★★ DmskiingAttempted to fix start/stop system Still doesn’t work apparently due to cold weather Will verify if cold is the problem when get to Florida next week | Read Full Review12/7/2024 12:00:00 AM | DealerRater
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★★★★★ BobThe quality of communication with a lack of Timeliness getting me the paperwork was frustrating.and disappointing. | Read Full Review12/7/2024 12:00:00 AM | DealerRater
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★★★★★ Ken BeaudryThe job was completed within the time that was quoted and I appreciate that. Thank you! | Read Full Review12/6/2024 12:00:00 AM | DealerRater
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★★★★★ Ivance.davidExcellent experience! Everything well done. Staff was quite friendly. See you again in three months. | Read Full Review12/6/2024 12:00:00 AM | DealerRater
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★★★★★ pastorstevemnVery prompt and courteous service. Helpful suggestions. Great waiting area. This was only a recall, but they treated me like a paying customer. | Read Full Review12/5/2024 12:00:00 AM | DealerRater
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★★★★★ tanyiaAwesome service - Bruce was very helpful and great at scheduling a convenient time for service! | Read Full Review12/1/2024 12:00:00 AM | DealerRater
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★★★★★ trevor.haaven1560Fastest time in and out of a dealership. No pushing extras that I didn't want. Great experience. | Read Full Review12/1/2024 12:00:00 AM | DealerRater
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★★★★★ jrstiles1224I made a call to see if the dealership could drop a new battery in my van, as my car wouldn't start. They said to bring it in. I dropped the van off and got a ride home by a family member. By the time I was home, it seemed, I received a call to come pick up my van. Talk about quick service! | Read Full Review12/1/2024 12:00:00 AM | DealerRater
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★★★★★ toddgoodfellowsrwI drove in as soon as I pulled up. I was treated with a friendly person and they serviced my vehicle in a timely manner. very pleased. | Read Full Review11/30/2024 12:00:00 AM | DealerRater
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★★★★★ meyer_skylarVery helpful, efficient and easy to work with. Went out of their way to find the exact model I wanted and had it brought in from out of state | Read Full Review11/28/2024 12:00:00 AM | DealerRater
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★★★★★ meyer_skylarThey went above and beyond to find the make and model I was looking for in a specific color. Even had I brought in from another state on the same day. Very helpful and efficient! | Read Full Review11/28/2024 12:00:00 AM | DealerRater
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★★★★★ BRIANSTENDELVery poor communication from service agent. When asked about it she said she had to many customers to br on top of my needs. | Read Full Review11/28/2024 12:00:00 AM | DealerRater
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★★★★★ bbfarrierserviceThe dealer was so good I’m not even a ford fan but I may have to be now so I can go back! | Read Full Review11/27/2024 12:00:00 AM | DealerRater
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★★★★★ bbfarrierserviceBest dealer hands down made sure we were happy before we left and went more then above and beyond! | Read Full Review11/27/2024 12:00:00 AM | DealerRater
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★★★★★ ikester70She did an awesome job with helping me out getting my van fixed!! That makes going there worth it!! | Read Full Review11/27/2024 12:00:00 AM | DealerRater
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★★★★★ jlconnor2Did the work requested and did it quickly and on time courteous to deal with | Read Full Review11/26/2024 12:00:00 AM | DealerRater
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★★★★★ BeckyalanVery helpful. Went out of their way to sell me the car and then went above and beyond to help me when the car needed a repair. I knew they would take care of me. And the did. They are better then family. Would buy from again. | Read Full Review11/25/2024 12:00:00 AM | DealerRater
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★★★★★ NoneWe did not work with Yodd(?) Gregg and Gregg were great! Good, thanks thanks thanks. | Read Full Review11/24/2024 12:00:00 AM | DealerRater
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★★★★★ BRIANSTENDELLack of communication. Told me they would call yesterday with a n update no call. | Read Full Review11/22/2024 12:00:00 AM | DealerRater
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★★★★★ ikekieseDown to earth staff that we're friendly and made me feel welcome! My salesman was the best I've ever had! | Read Full Review11/20/2024 12:00:00 AM | DealerRater
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★★★★★ daydreamer28usQuick and courteous. Convenient hours! Never have had an issue after an oil change highly recommend | Read Full Review11/20/2024 12:00:00 AM | DealerRater
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★★★★★ clark.gustafsonFixed car at what they said it would be. Very clean, efficient place with friendly employees. Enjoyed my shuttle drivers. Could losing FOX on tv. | Read Full Review11/18/2024 12:00:00 AM | DealerRater
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★★★★★ ceelashaWe very happy my car it’s good thank you so much for the help for xxx we hope to see again | Read Full Review11/16/2024 12:00:00 AM | DealerRater
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★★★★★ chrisreakHe went up and beyond to make sure we were satisfied! Would recommend him in a heartbeat! | Read Full Review11/15/2024 12:00:00 AM | DealerRater
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★★★★★ rjholzerthe oil change was great and tire rotateing was good very quite and fast done right | Read Full Review11/14/2024 12:00:00 AM | DealerRater
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★★★★★ hendricks0Great customer service l, easy to work with and work is always completed in a good time frame | Read Full Review11/14/2024 12:00:00 AM | DealerRater
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★★★★★ MerrittFriendly, and informative. Pat is the man in service. Flexible and very helpful with everything. | Read Full Review11/12/2024 12:00:00 AM | DealerRater
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★★★★★ wadewwaughEasy place to shop for a vehicle and an amazing service department to help when things go wrong I recommend to all my family and friends | Read Full Review11/11/2024 12:00:00 AM | DealerRater
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★★★★★ sabaker0I was quoted $725 to replace 2 tire pressure sensors. We called a different garage and were quoted $215 to replace all 4 sensors for parts and labor. We went that route instead and saved over $1000. I doubt we will go back to Owatonna Ford for service or to purchase a vehicle. I have always had good luck before Cris worked there. | Read Full Review11/11/2024 12:00:00 AM | DealerRater
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★★★★★ Mark PfeiferThe service work was good and price was good. It took much longer than expected. | Read Full Review11/9/2024 12:00:00 AM | DealerRater
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★★★★★ ALLIE.LOUKSGreat, fast service. Everyone there is always friendly and helpful! I won’t bring my vehicle anywhere else for service. | Read Full Review11/8/2024 12:00:00 AM | DealerRater
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★★★★★ cschwartz3Everything went fine. We did have to wait a while for our ride. He had made a food run. | Read Full Review11/8/2024 12:00:00 AM | DealerRater
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★★★★★ ricardomaganaThe Wagoneer wouldn't start, so it was towed to the dealer. Fortunately, the vehicle was already scheduled for a warranty service the following week. However, I had to arrange and request my own loaner vehicle. The truck they provided was worn down and dirty. Once we got the vehicle back with a "clean bill of health," we experienced | Read Full Review11/8/2024 12:00:00 AM | DealerRater
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★★★★★ Happy with my purchaseI bring all of my vehicles to Owatonna Ford Chrysler. It doesn’t matter what make or model I have, they always do a great job. | Read Full Review11/6/2024 12:00:00 AM | DealerRater
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★★★★★ fkdrake52Chris is always amazing and is the most helpful person. This dealership is always the best in all areas of service and performance! | Read Full Review11/5/2024 12:00:00 AM | DealerRater
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★★★★★ AcolnAlways makes sure your comfortable and make sure you have been helped!! Their also very kind and helpful | Read Full Review11/3/2024 12:00:00 AM | DealerRater
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★★★★★ supercharged8408I visited the service center with mechanical issues. Over $500.00 later I left and was left stranded on the road side with the same mechanical issues. Useless | Read Full Review11/3/2024 12:00:00 AM | DealerRater
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★★★★★ mollyborcherdingQuick service, got in right away, oil changed, friendly, fast check out, simple process, could use more instructions as wasn't sure what to do at 1st | Read Full Review11/1/2024 12:00:00 AM | DealerRater
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★★★★★ Ab110Truck was in for weeks longer than expected. Regular updates we're not provided to me nor a timeline of when the work would realistically be completed. Communication was poor. Would try another location next go around. | Read Full Review11/1/2024 12:00:00 AM | DealerRater
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★★★★★ JackAlways have had good response time with service and always fixed the first time. Sales department has been good but will miss last salesman, Joel | Read Full Review10/31/2024 12:00:00 AM | DealerRater
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★★★★★ WillisSalespeople were very nice and not pushy at all. They grabbed the vehicle I asked for to test drive and didn't try to upsale me. | Read Full Review10/31/2024 12:00:00 AM | DealerRater
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★★★★★ CnelswestSalesperson was very professional. Helpful and courteous , I would be sure to be back when purchasing my next car! | Read Full Review10/31/2024 12:00:00 AM | DealerRater
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★★★★★ rhorlockerOutstanding service and very attentive staff. The entire team is friendly, gracious, and very helpful. | Read Full Review10/30/2024 12:00:00 AM | DealerRater
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★★★★★ ABS7The collision center has fixed the front end of my van 3 times (all separate accidents) and every time they do an excellent job. It never looks like anything happened to my van and the paint matching and everything turns out so nice. Their financial and time/labor estimates are always spot in too. | Read Full Review10/30/2024 12:00:00 AM | DealerRater
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★★★★★ bobdavis2591Took care of my truck with no problems They were very professional and very friendly | Read Full Review10/30/2024 12:00:00 AM | DealerRater
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★★★★★ Jane BangsThey are so caring and assure all information needed to provide help with my van!!!! Thank you so much!!! | Read Full Review10/29/2024 12:00:00 AM | DealerRater
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★★★★★ CorkyebelingTodd Uptdale , Mike Hamilton, and the guy that went over the extended warranty were excellent to work with | Read Full Review10/28/2024 12:00:00 AM | DealerRater
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★★★★★ CBERRIER0Awesome job for an oil change and service. I love going to Owatonna Ford for all my needs. | Read Full Review10/26/2024 12:00:00 AM | DealerRater
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★★★★★ sean.maher1981Scheduling was easy they did what I asked. They explained any questions I had. They made suggestions about upcoming maintenance | Read Full Review10/25/2024 12:00:00 AM | DealerRater
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★★★★★ Deankathym19after some miscommunication, we got the tires on. ended with a good car wash and vacuumed was also done | Read Full Review10/25/2024 12:00:00 AM | DealerRater
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★★★★★ pokorny.jasonIncredibly busy & long wait times to get an appointment but excellent workmanship & customer service seems to be the most important thing for them. | Read Full Review10/24/2024 12:00:00 AM | DealerRater
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★★★★★ cscolemnImmediate attention. Didn't have to wait for anyone to help us. Ed was really informative and straight forward with the prices and very knowledgeable with the process. I will recommend him to anyone. Overall I was very satisfied with the whole process. | Read Full Review10/23/2024 12:00:00 AM | DealerRater
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★★★★★ DARRELL15No hassle easy to work with. They make car buying grade again no pressure quick response. Great service. | Read Full Review10/22/2024 12:00:00 AM | DealerRater
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★★★★★ Sherri SorensonI was having a difficult time looking for a vehicle while my husband had a stroke, too much stress. Spencer helped me make a smart decision for us. Took our trade ins and found the right car and made it easy. | Read Full Review10/22/2024 12:00:00 AM | DealerRater
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★★★★★ GrizxlrCristina in the service department was very helpful and understanding of the situation I came in to the dealership with. Thanks so much! | Read Full Review10/22/2024 12:00:00 AM | DealerRater
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★★★★★ alfredntada75Growing up with Chevys all my life I didn’t ever see myself in a Ford. The great people at Owatonna Motors changed my opinion about trying a Ford. In this day and age where working in customer service is very challenging, everyone I dealt with was so pleasant to work with and made the buying process so smooth. I just bought my second | Read Full Review10/22/2024 12:00:00 AM | DealerRater
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★★★★★ GaryMy car was under warranty, but they didn’t bother to check that and were prepared to charge me labor on a warranty item. Additionally, it cost $96 for a cabin filter which could be purchased online for $15. Highway robbery. | Read Full Review10/22/2024 12:00:00 AM | DealerRater
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★★★★★ MarkI have not got the vehicle in my possession yet. I had the truck for 19 hours, the truck has been at your service center for 3 weeks now. I get no updates unless I stop in and inquire. I stop in once a week and am told to just keep driving the loaner. It has been so long that I have already received the title and made the 1st payment | Read Full Review10/22/2024 12:00:00 AM | DealerRater
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★★★★★ AR33Took my vehicle in for oil change/tire rotations for almost three years (have been a customer for six years). They refused to rotate my tires- told me they looked new every time. This most recent time, I was told I would need new front tires real soon. When I asked how that can happened, I was asked if I bought the front tires at a d | Read Full Review10/21/2024 12:00:00 AM | DealerRater
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★★★★★ westlawnfarmgreat communication, prompt service, i am pleased with the whole experience , thank you very much | Read Full Review10/20/2024 12:00:00 AM | DealerRater
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★★★★★ AirraidVery helpfull and friendly. I was in and out very quickly with my new vehicle. | Read Full Review10/19/2024 12:00:00 AM | DealerRater
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★★★★★ DollyVery pleased with the service we had. It didn't take them too long to fix. | Read Full Review10/17/2024 12:00:00 AM | DealerRater
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★★★★★ journ30Chris is awesome like going to the Ford dealership hope i don't go back though ?? | Read Full Review10/17/2024 12:00:00 AM | DealerRater
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★★★★★ chaviefamilyThe staff were very helpful and stayed late so we could complete our purchase. They were also very accommodating to get the vehicle cleaned and ready for pickup the next morning. | Read Full Review10/17/2024 12:00:00 AM | DealerRater
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★★★★★ mikebryant1538Very great customer service yesterday when I got my oil change in my truck thank you guys. | Read Full Review10/17/2024 12:00:00 AM | DealerRater
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★★★★★ dgjohns53they not only changed my oil...they changed my life! They are very professional at what they do! | Read Full Review10/17/2024 12:00:00 AM | DealerRater
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★★★★★ lld1950Don’t have to make an appointment-courteous and prompt service-they go over vehicles condition after service completion | Read Full Review10/16/2024 12:00:00 AM | DealerRater
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★★★★★ KirkGreat communication on the tasks completed and called when it was done so I could go get my truck back. thank you | Read Full Review10/15/2024 12:00:00 AM | DealerRater
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★★★★★ hksibley29Owatonna Motor Co always takes care of me and my needs and has my best interest. | Read Full Review10/15/2024 12:00:00 AM | DealerRater
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★★★★★ dgsmu314Needs to carry parts for vehicle. But service was fast after they received the part | Read Full Review10/14/2024 12:00:00 AM | DealerRater
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★★★★★ twiggyqualEverything went good and the parts came in very quick. Loner vehicle wasn’t the greatest | Read Full Review10/14/2024 12:00:00 AM | DealerRater
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★★★★★ SuzanneVery helpful, very friendly and very thorough. Able to get in and out foram oil change in a short time. | Read Full Review10/11/2024 12:00:00 AM | DealerRater
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★★★★★ jnblackmanCris does a good job with communication and follow up. Cris is my go to when I have a car service need and I'm more than happy to have her and her mechanics do the work. | Read Full Review10/10/2024 12:00:00 AM | DealerRater
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★★★★★ gjschillerWe’re all friendly and courteous, helpful easy to work with. We’ll be back to have oil change again next time. | Read Full Review10/9/2024 12:00:00 AM | DealerRater
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★★★★★ sjashton07Owatonna Ford did a great job changing my oil and checking all my fluids and tire pressures. | Read Full Review10/8/2024 12:00:00 AM | DealerRater
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★★★★★ roballan1948They went out of their way to make sure we made it back on the road after truck troubles. We ended up with a new truck. They even went out of their way to find a truck to fit our needs at other dealers with in the area. We were towing a camper and the hitch had to be adjusted to fit the new truck and they made everything work. It was | Read Full Review10/7/2024 12:00:00 AM | DealerRater
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★★★★★ carvin5530We were very pleased that they took the time to answer all of our questions. They were professional but friendly at the same time | Read Full Review10/7/2024 12:00:00 AM | DealerRater
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★★★★★ Thesherwoods181Easy to work with, friendly, customer focused, and a great selection of vehicles. I will shop there again. | Read Full Review10/6/2024 12:00:00 AM | DealerRater
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★★★★★ Brock hojemEveryone we encountered was extremely helpful in our decision from Todd to Greg. Very pleased | Read Full Review10/6/2024 12:00:00 AM | DealerRater
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★★★★★ MarkPrice and financing was what I was after and Greg and Greg found the solutions and made the sale. | Read Full Review10/5/2024 12:00:00 AM | DealerRater
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★★★★★ milo.pomijeGreat job. Top quality.. Looks like the stone dent never happened. Paint job perfect. Thank you. | Read Full Review10/5/2024 12:00:00 AM | DealerRater
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★★★★★ emeillierWas very helpful in finding a solution, knowledgeable, fast to get me my vehicle back. | Read Full Review10/5/2024 12:00:00 AM | DealerRater
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★★★★★ CindyAwesome customer service and very thorough when comes to customer vehicle. The guys are fast and reliable. | Read Full Review10/4/2024 12:00:00 AM | DealerRater
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★★★★★ MarkGreg Higgins took care of all the details to make the purchase right with sales and service. Thank you | Read Full Review10/4/2024 12:00:00 AM | DealerRater
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★★★★★ RnltuchtenhagenStaff seemed friendly and Edwardo was very kind, didn’t push to make a sale. Todd did his job well sealing the deal financially. | Read Full Review10/3/2024 12:00:00 AM | DealerRater
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★★★★★ CandJMy husband, sent the daughter for an oil change after he found some coupons on their website. He even printed them out, as they were listed under the "specials" section. However, when she arrived, they told her the coupons were a scam and invalid. Instead of honoring the coupons, they pressured her into purchasing a much more expensi | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ BeckyI was given a good quote to purchase my new van. Salesman and finance guys were ready to work with. The salesman could have known the features of the car better before going through all of it with us. | Read Full Review10/1/2024 12:00:00 AM | DealerRater
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★★★★★ RonPMike Hamilton, our salesperson did an outstanding job of explaining or options as our lease was about to end. And GM Brandon Ratkowski personally researched all new vehicle options. In the end we chose to purchase a new Ford Edge. This is our 6th Edge, but the first one we have purchased - it will be perfect! | Read Full Review9/29/2024 12:00:00 AM | DealerRater
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★★★★★ KarynlbauerOver priced, does not honor appointment times, takes too long for service. Will not be retuning | Read Full Review9/29/2024 12:00:00 AM | DealerRater
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★★★★★ jfasteen.33There's service is always Great, And the team is also super. Thanks for the great Service. | Read Full Review9/28/2024 12:00:00 AM | DealerRater
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★★★★★ JMHARRIEGreat experience! I talked about features, price and color. They found a vehicle, had it brought in and delivered it to me within a few days. | Read Full Review9/27/2024 12:00:00 AM | DealerRater
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★★★★★ JMHARRIEGreat experience! I talked about features, price and color. They found a vehicle, had it brought in and delivered it to me within a few days. | Read Full Review9/27/2024 12:00:00 AM | DealerRater
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★★★★★ kangatorDid a software update while I waited. Really appreciated that I did have to come back. | Read Full Review9/27/2024 12:00:00 AM | DealerRater
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★★★★★ JOHNPRASSBACHVery friendly very informative couldn't ask for much better service would highly recommend this place | Read Full Review9/26/2024 12:00:00 AM | DealerRater
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★★★★★ emeillierI have received excellent service. Very Knowledgeable and told me what to expect. I recommend. | Read Full Review9/26/2024 12:00:00 AM | DealerRater
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★★★★★ martinihope911Fast service, and friendly staff. Work was explained and how long it would take. Shuttle was provided for my return home, it's really nice this service to be provided . | Read Full Review9/25/2024 12:00:00 AM | DealerRater
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★★★★★ hksibley29They always go above and beyond to satisfy the customer and communicate very well according to needs! | Read Full Review9/24/2024 12:00:00 AM | DealerRater
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★★★★★ cynthianelson1944Very friendly, very informative and Todd was very willing to help in time of need. | Read Full Review9/22/2024 12:00:00 AM | DealerRater
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★★★★★ hofiejoThe service was spot on! In and out quickly. Even requested an add on service and was willingly able to accommodate. | Read Full Review9/20/2024 12:00:00 AM | DealerRater
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★★★★★ hksibley29Service center does good work. Cant ever Find my Invoice but quality work is always done! | Read Full Review9/19/2024 12:00:00 AM | DealerRater
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★★★★★ millerpierre065The warranty covering most of the cost of the repairs was incredible with previous bad experiences with used car warranties I was worried nothing would be covered. So far it seems that the issues have been resolved. Only complaint I have is the lack of communication during repairs and the length of time taken to complete compared to | Read Full Review9/19/2024 12:00:00 AM | DealerRater
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★★★★★ Lloyd C.Failed to test fix, forgot a part, blamed customer . Ghosted customer when asked to fix. | Read Full Review9/19/2024 12:00:00 AM | DealerRater
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★★★★★ glinton10123Courteous when I spoke to them on the phone, and when I arrived I was able to get in right away and the service was very quick, very pleased with everything | Read Full Review9/17/2024 12:00:00 AM | DealerRater
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★★★★★ jp57ranchesHey are amazing Very helpful, best experience buying a vehicle ever I’m very happy and will tell my friends | Read Full Review9/17/2024 12:00:00 AM | DealerRater
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★★★★★ caiden.scheller11Always a great experiance! My husband went through the quick lane for an oil change and we always get fast and friendly service!! | Read Full Review9/17/2024 12:00:00 AM | DealerRater
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★★★★★ SthorsonSimple job just replace a lost key. Took a long time to get job booked. When I pick up the SUV the running boards no longer lowered. When I asked to have this corrected they could not get me in until September 30th. I am handicapped and this is a problem for me. | Read Full Review9/17/2024 12:00:00 AM | DealerRater
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★★★★★ Luckey1115Great dealer and all the staff made us feel as family. We had a more then great experience. | Read Full Review9/16/2024 12:00:00 AM | DealerRater
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★★★★★ Jeff. BeyerThey were friendly and helpful. Great customer service. They were open and upfront about the prices and features. Got me into my new truck in a very efficient and timely manner. | Read Full Review9/16/2024 12:00:00 AM | DealerRater
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★★★★★ Ldmiller0208They did a nice job installing my topper. It was done on the estimated time. | Read Full Review9/16/2024 12:00:00 AM | DealerRater
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★★★★★ Joshua J NelsonGreg did a great job helping me find what I really wanted and was very up front with me | Read Full Review9/15/2024 12:00:00 AM | DealerRater
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★★★★★ Jerome schnorenbergWas very helpful in getting the part for my truck and accessories needed to complete to finish this project of mine. | Read Full Review9/14/2024 12:00:00 AM | DealerRater
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★★★★★ valstaatsEveryone was extremely professional and pleasant to work with. I would highly recommend this location for all body shop work. | Read Full Review9/14/2024 12:00:00 AM | DealerRater
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★★★★★ DonDo oil changes. Do hret, efficient job. Go the extra to look everything over and let you know if they see any problems. | Read Full Review9/13/2024 12:00:00 AM | DealerRater
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★★★★★ lynnebalfeI really like coming here, but the gentleman that sits at the oil service desk could be a little more inviting. He is extremely rude. I did not appreciate the way he spoke to me. If I'm spoken to like that again, I will go somewhere else to have my oil changed. | Read Full Review9/12/2024 12:00:00 AM | DealerRater
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★★★★★ darends5678Cristina i s s u p e r a w e s o m e !!! | Read Full Review9/11/2024 12:00:00 AM | DealerRater
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★★★★★ Henry MeillierThis is an amazing dealership that I work for, amazing staff, amazing deals, and I’ve had an amazing time working for them. Honestly, the best company I’ve ever worked for and I plan to work here for a long time. I’m hoping that at my one year I get a raise, I love working for Bruce. He’s the best guy ever. | Read Full Review9/8/2024 12:00:00 AM | DealerRater
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★★★★★ murness84Very good. She helped set up the appointment. Reminded me that it was upcoming. She kept me updated at all times. | Read Full Review9/8/2024 12:00:00 AM | DealerRater
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★★★★★ KjlindquistGreat service Very polite people. Nice waiting area. I feel like I am appreciated and respected | Read Full Review9/7/2024 12:00:00 AM | DealerRater
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★★★★★ Timothy.steinauerFriendly staff. Listened to what I wanted and helped me get the vehicle of choice. | Read Full Review9/3/2024 12:00:00 AM | DealerRater
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★★★★★ djirousek2016After several trips back to the dealership they still have not fixed my vehicle. Bought this brand new. | Read Full Review9/3/2024 12:00:00 AM | DealerRater
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★★★★★ hugejunkjohnsonTook 4 days to get my car in the shop. Then took 2 more days to get diag and 2 more days get parts it. I took car back to wait for parts then got told it would be 3 week to get it back in shop | Read Full Review9/3/2024 12:00:00 AM | DealerRater
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★★★★★ tcassen87Great service Great service Great service Great service Great service Great service Great service Great service | Read Full Review9/2/2024 12:00:00 AM | DealerRater
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★★★★★ Tdall31I am always treated nicely when I come for an oil change. From the shop floor to the office. | Read Full Review8/31/2024 12:00:00 AM | DealerRater
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★★★★★ Jay VollmerGreg had excellent vehicle knowledge customer service. He took me through all the vehicle features and benefits. | Read Full Review8/31/2024 12:00:00 AM | DealerRater
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★★★★★ thehinrichs5Great staff. Friendly service. Easy to schedule an appointment. Willing to give a lift while vehicle is in the shop. Thank you. | Read Full Review8/31/2024 12:00:00 AM | DealerRater
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★★★★★ gordon_born2My sales person provided excellent service and they were accommodating to my concerns about my vehicle purchase. | Read Full Review8/30/2024 12:00:00 AM | DealerRater
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★★★★★ ShepCar pickup and return, nice. Car wash was excellent. We'll do it again. Thank you. | Read Full Review8/29/2024 12:00:00 AM | DealerRater
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★★★★★ paulproulx47Friendly and efficient service on factory recall of my Ford, including a courtesy ride home when dropping it off. | Read Full Review8/29/2024 12:00:00 AM | DealerRater
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★★★★★ kggranowskiCourteous and helpful. The quick oil change was prompt. They also took a look at my lug nuts because I had my tires rotated recently. | Read Full Review8/29/2024 12:00:00 AM | DealerRater
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★★★★★ johnlosee17I have a diesel truck, they changed the fuel filters. When I picked the truck up it really smelled like diesel in the cab .not good | Read Full Review8/29/2024 12:00:00 AM | DealerRater
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★★★★★ lmp01377I had taken the vehicle in for some recalls and it took all day and they did not have time for the last one and had to take the car back again in another day and again it took all day- both times I was told have it there first thing in the morning and then never got a call til almost 5 pm That it was ready and then when I traded my v | Read Full Review8/29/2024 12:00:00 AM | DealerRater
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★★★★★ kennethcrawford6262Friendly, and took good care of my truck. Service was quick and thorough. I will go back. | Read Full Review8/28/2024 12:00:00 AM | DealerRater
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★★★★★ cluchi97Pat in the service area has always taken great care of both our vehicles. Wouldn't go any where else | Read Full Review8/27/2024 12:00:00 AM | DealerRater
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★★★★★ ......Folks are nice but very inferior workmanship! A 70 year old woman who has had 5 hip surgeries should not be requires to crawl under the car & zip tie up a protective undercover ingredient service Mgr said was poorly designed by Ford. He said Just rip it off! I traveled 16 miles & the fix was hanging down again before I left the shop! | Read Full Review8/24/2024 12:00:00 AM | DealerRater
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★★★★★ ariasfriendsI had a 1:00 o’clock appointment to do what I was told would take 30 minutes to take care of. A recall problem! An hour and a half later I was still waiting!!! I had to complain to get it finished!!! Meanwhile I missed another appointment. I will not go to Owatona Ford again, and I will be buying my new truck somewhere else!! | Read Full Review8/24/2024 12:00:00 AM | DealerRater
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★★★★★ dhannaVery responsive. Seem to appreciate loyalty and go the extra mile. Friendly and accommodating. Thanks. | Read Full Review8/23/2024 12:00:00 AM | DealerRater
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★★★★★ janiIt was just fixing a recall. However, I called yesterday as my navigation system quit working. Patrick kindly explained to me how I could fix it myself....it worked! THANK YOU!! | Read Full Review8/22/2024 12:00:00 AM | DealerRater
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★★★★★ laceyjwagnerFast, Great Customer Service , Friendly Atmosphere, Welcoming , Oil Change Quick, All around I would recommend Ford . | Read Full Review8/22/2024 12:00:00 AM | DealerRater
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★★★★★ mlyke68Very capable, friendly and helpful staff. They make my family feel like family. The first time I ever stepped into this building the staff, especially Dale was nothing but helpful! He helped me with trading our Lincoln car for a Chrysler van when no one else would!! We had 3 kids at the time and needed the room and a vehicle to handl | Read Full Review8/21/2024 12:00:00 AM | DealerRater
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★★★★★ Juanzavala233Really good and courteous every one that work whit me de.alva really courteous and helpful | Read Full Review8/20/2024 12:00:00 AM | DealerRater
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★★★★★ Dahirmohamed205I like this delar because it’s quick for my oil change and saves my time. | Read Full Review8/19/2024 12:00:00 AM | DealerRater
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★★★★★ darends5678G o o d, g r e a t, f a n t a s t i c!!! | Read Full Review8/17/2024 12:00:00 AM | DealerRater
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★★★★★ lmp01377I bought a dodge durango and it was not cleaned very well before I left the dealer and had I been a more forceful I would have demanded it be cleaned better. I ended up cleaning it myself and have taken my ford Maverick there for service too - service is slow.taking all day. Not real impressed will most likely take my vehicle to ford | Read Full Review8/17/2024 12:00:00 AM | DealerRater
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★★★★★ krista.terronesVery professional and thorough with my service. The employees are polite and a great place to hang out while waiting. | Read Full Review8/16/2024 12:00:00 AM | DealerRater
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★★★★★ alvenem1969The service was quick and thoroughly done for a great price. We plan to use your service again. | Read Full Review8/16/2024 12:00:00 AM | DealerRater
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★★★★★ irishm272Good overall fast service at a reasonable price. And let me know about other issues that might appear... | Read Full Review8/15/2024 12:00:00 AM | DealerRater
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★★★★★ gary.garrEasy to work with very polite, I feel they did an excellent job. I would come back again. | Read Full Review8/12/2024 12:00:00 AM | DealerRater
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★★★★★ TwegGreat communication and quality from the service department. Didn’t disappoint one bit, highly recommend. | Read Full Review8/12/2024 12:00:00 AM | DealerRater
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★★★★★ gcarlson1515Painless transaction. Everyone was very helpful and we knew exactly what we were getting. Car purchased was ready and very clean. | Read Full Review8/11/2024 12:00:00 AM | DealerRater
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★★★★★ jdjahjenVery professional and curtious. Very good communication. Work done in a quality and efficient manner. | Read Full Review8/11/2024 12:00:00 AM | DealerRater
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★★★★★ wildwildhorses24Reasonable price. Excellent work. Exceptional staff Short wait time Quick service Would definitely recommend using them | Read Full Review8/10/2024 12:00:00 AM | DealerRater
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★★★★★ email9898I have never had any unprofessional service by anyone in any department at this dealership | Read Full Review8/9/2024 12:00:00 AM | DealerRater
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★★★★★ email9898Always professional and trustworthy people, from sales, service, parts and the ladies at the desks. | Read Full Review8/9/2024 12:00:00 AM | DealerRater
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★★★★★ sallison218The staff is very friendly and helpful with any problems you may have with your vehicle. | Read Full Review8/8/2024 12:00:00 AM | DealerRater
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★★★★★ alyssa.prattEasy to work with. Not pushy. Even offered delivery service since I was in a carless position. | Read Full Review8/8/2024 12:00:00 AM | DealerRater
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★★★★★ Juanzavala233Thank you very much for your attention my pleasure making my purchase Whit you guys | Read Full Review8/7/2024 12:00:00 AM | DealerRater
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★★★★★ funauticaltimesThey did a good job so far and treated me well. I was pleased with the service | Read Full Review8/7/2024 12:00:00 AM | DealerRater
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★★★★★ JmaningeBruce was fantastic got me in and got me checked out and figured out what was wrong with my truck at my parts ordered immediately and got me in as fast as he could and I was happy very good service | Read Full Review8/4/2024 12:00:00 AM | DealerRater
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★★★★★ andrewabbas13Pat did a horrible job informing me on what day my car would be ready. Also had an appointment and my car wasn’t looked at until the next day. Then got told I would need to take out a claim even though the issue was from the last installment. Then was talking to all of these other sales reps and got the run around. Pat was suppose to | Read Full Review8/4/2024 12:00:00 AM | DealerRater
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★★★★★ novae-state-0dVery fast and perfectly executed. I’ve got nothing left to say it was just an oil change. | Read Full Review8/3/2024 12:00:00 AM | DealerRater
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★★★★★ Tanner WeselyI bought my last vehicle from Owatonna Motor company- was very impressed leased and it lasted for quite awhile. Knew it was time for an upgrade and I knew exactly who I was going through for my next vehicle. | Read Full Review8/3/2024 12:00:00 AM | DealerRater
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★★★★★ DavePat and Ryan were very helpful and very clear on the process getting my vehicle fixed! Thank you for the great job Pat and Ryan! | Read Full Review8/3/2024 12:00:00 AM | DealerRater
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★★★★★ mjhagenWe were very pleased with the whole team at Owatonna Ford. They were friendly and helpful. | Read Full Review8/2/2024 12:00:00 AM | DealerRater
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★★★★★ RichMade it very comfortable and no pressure very easy to talk to was friendly and a all around pleasant experience. | Read Full Review7/31/2024 12:00:00 AM | DealerRater
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★★★★★ rhesprich12Spencer Sorenson was very helpful and honest. I bought my first car from them and I have no regrets. | Read Full Review7/31/2024 12:00:00 AM | DealerRater
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★★★★★ stabsnicole7777Eduardo was a super sales guy. Vary happy with my purchase.Thanks again Chrysler 300 | Read Full Review7/31/2024 12:00:00 AM | DealerRater
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★★★★★ susangehringExcellent in every way. Service is great and goes far beyond what is expected. Great help when needed. | Read Full Review7/30/2024 12:00:00 AM | DealerRater
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★★★★★ jdjahjenVery professional and helpful. Thank you for your assistance. Have a very very nice day. | Read Full Review7/28/2024 12:00:00 AM | DealerRater
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★★★★★ m MeyerI was treated very well. I called Bruce and he said bring it right in. They gave me a nice loaner and I was on my way. I didn't have to worry a bit as I knew it was in goods hands. I felt my bill was very fair.. Thanks for the good service. | Read Full Review7/27/2024 12:00:00 AM | DealerRater
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★★★★★ Aquinas8081Jim is very pleasant and knowledgeable His staff was friendly and quick to fix my car | Read Full Review7/27/2024 12:00:00 AM | DealerRater
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★★★★★ blender84Everyone was so friendly and approachable. The garage and waiting area were very clean. The service on my vehicle was quick too. Great place! | Read Full Review7/27/2024 12:00:00 AM | DealerRater
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★★★★★ Satisfied customerSpencer hunted down the vehicle we wanted and got us taken care of. Dealership personnel was great to work with also. | Read Full Review7/26/2024 12:00:00 AM | DealerRater
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★★★★★ richhallquist.I was very happy with the time it took to have my oil change give me time to look at the new vehicles in the showroom ask a few questions next thing I know they were done and explain everything they didn't follow and I was on my way very pleased will be back for a new vehicle down the road here | Read Full Review7/26/2024 12:00:00 AM | DealerRater
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★★★★★ mikejbeaverPat did a great job getting my truck scheduled for service and keeping me informed once the issue was diagnosed. The team did a great job getting the issue taken care of! | Read Full Review7/25/2024 12:00:00 AM | DealerRater
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★★★★★ BhoenVery quick service for my oil change, tire rotation, & follow up lug nut retorque a few days later. The service was great and staff was friendly! | Read Full Review7/25/2024 12:00:00 AM | DealerRater
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★★★★★ singletaryedward207Nice E clean light fast service. Everybody had a smile on their face. Easy pay out. | Read Full Review7/25/2024 12:00:00 AM | DealerRater
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★★★★★ kbharrimanGreat! Spencer is fantastic to work with and very kind and knowledgeable. Would definitely recommend buying from him again. He treated us very well! Great job Spencer you are the BEST. Thank you Thank you. | Read Full Review7/24/2024 12:00:00 AM | DealerRater
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★★★★★ monicarosedeleonAlways have great service . Chris is awesome Always very helpful and willing to help with any of or cars needs | Read Full Review7/23/2024 12:00:00 AM | DealerRater
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★★★★★ murmess84Great job. They are very accommodating. They at willing to listen and give you an update on your vehicle. | Read Full Review7/21/2024 12:00:00 AM | DealerRater
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★★★★★ brucen91Eduardo was great to work with. Would definitely recommend buying from him again. He made sure I was taken care of. | Read Full Review7/19/2024 12:00:00 AM | DealerRater
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★★★★★ densley04We love OMC , the staff is always so helpful and knowledgeable. We take our Lincolns there with complete confidence. | Read Full Review7/6/2024 12:00:00 AM | DealerRater
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★★★★★ jastewart1956They have always done a good job, and treated me well. I have been happy. | Read Full Review7/4/2024 12:00:00 AM | DealerRater
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★★★★★ tonio32Chris was fantastic to work with and helped a lot and answered all my questions. Great Job people!! | Read Full Review6/20/2024 12:00:00 AM | DealerRater
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★★★★★ dhannaPeople are friendly and they do a complete job. Very convenient location and clean facilities. | Read Full Review6/19/2024 12:00:00 AM | DealerRater
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★★★★★ KoehlerrussGreg Higgins was great to work with. He was very low pressure and and patient with my wife and I as we looked at different SUVs and ultimately went a different direction all together and selected a minivan. | Read Full Review6/18/2024 12:00:00 AM | DealerRater
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★★★★★ t.gerold10Good service, they were quick coming back this week to have an exhaust leak looked at. | Read Full Review6/18/2024 12:00:00 AM | DealerRater
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★★★★★ tw292My wife and I had a wonderful experience working with Brandon and Mike H. Thank you. Will definitely be back in the future. | Read Full Review6/16/2024 12:00:00 AM | DealerRater
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★★★★★ beckymorrison14Spencer was very helpful with the purchase of our vehicle. Answered all our questions and gave us time with purchase decisions. | Read Full Review6/16/2024 12:00:00 AM | DealerRater
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★★★★★ clydster9All of the staff were thorough, honest, helpful, and patient. It was a busy day at the dealership and they juggled many different customers efficiently and accurately. | Read Full Review6/16/2024 12:00:00 AM | DealerRater
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★★★★★ LillimerrymanThey where very helping in helping me pick out my first car and making sure i i knew all my options. | Read Full Review6/15/2024 12:00:00 AM | DealerRater
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★★★★★ Gleasonka505Mike Hamilton our salesman was excellent before and after the sale. He answered all of our questions promptly! | Read Full Review6/14/2024 12:00:00 AM | DealerRater
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★★★★★ Steve RomnesGreg and the team are always on top of things and make it easy and actually a fun process when getting a vehicle. I appreciate all they do!! | Read Full Review6/14/2024 12:00:00 AM | DealerRater
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★★★★★ kevinVery good customer relations and performed all the work professionally. I would use them again confidently. | Read Full Review6/12/2024 12:00:00 AM | DealerRater
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★★★★★ PeteFast friendly service. Will keep coming back with oil changes happening this fast! Thank upu | Read Full Review6/11/2024 12:00:00 AM | DealerRater
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★★★★★ gudding470They are pleasant and they complete there task proficiently to get you on your way with minimal time waiting. | Read Full Review6/11/2024 12:00:00 AM | DealerRater
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★★★★★ Brent PelkeyI was very pleased to have the opportunity to do business with Owatonna Motor Company. The staff were all friendly and made sure I was well taken care of. From beginning to end, at no point did I feel pushed to make the purchase. The best part of it all was the vehicle! I felt the price was very fair and reasonable. I would love to m | Read Full Review6/10/2024 12:00:00 AM | DealerRater
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★★★★★ seanNot sure I'd this is for oil change on F150 or warranty work on Edge. Oil change was convenient as always. Warranty work the first time we dropped off they were not sure if they had enough time so rescheduled. Then second time did not have something for the warranty work. When that came in it was fast and efficient. | Read Full Review6/9/2024 12:00:00 AM | DealerRater
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★★★★★ Teresa HI’m so happy with the experience at Owatonna Motor Company. They accommodated my driving many vehicles to help me find the perfect one for me. | Read Full Review6/9/2024 12:00:00 AM | DealerRater
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★★★★★ Jackson BellomyIts was Great they got me on right away and did a quick and easy service | Read Full Review6/8/2024 12:00:00 AM | DealerRater
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★★★★★ RickVery easy-to-use. Professional and met all expectations. Communication was above average throughout the purchasing process! | Read Full Review6/7/2024 12:00:00 AM | DealerRater
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★★★★★ ReNaeI appreciate the friendliness and that they care . Thank you for all you do . I appreciate you | Read Full Review6/7/2024 12:00:00 AM | DealerRater
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★★★★★ curtarey81Great to work with after 4 vehicles still good my local dealers not Evan close | Read Full Review6/6/2024 12:00:00 AM | DealerRater
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★★★★★ Scottpa77Jim Rohwer, the Body Shop Manager, provided excellent service and was great to work with. | Read Full Review6/4/2024 12:00:00 AM | DealerRater
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★★★★★ BettyHad a recall on my Jeep, they ordered the part and fixed promptly. Fast and efficient! Will use them again if needed. | Read Full Review6/2/2024 12:00:00 AM | DealerRater
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★★★★★ Mr.BomasticYou guys are fantastic! Will definitely be back for service and the purchase of a new car. | Read Full Review6/1/2024 12:00:00 AM | DealerRater
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★★★★★ JyannaIn and out fast - I love that! With minimal free time it’s nice to get this great service. | Read Full Review6/1/2024 12:00:00 AM | DealerRater
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★★★★★ Curtis wilkerThey were professional worked quickly and did a professional job explained what they did and what they checked very pleased with the work | Read Full Review5/31/2024 12:00:00 AM | DealerRater