About Walser Chrysler Jeep Dodge
Walser Chrysler Jeep Dodge is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Certified Technicians
Call (952) 479-4343 today to schedule your next appointment.
Our technicians at Walser Chrysler Jeep Dodge are ready to help you!
Walser Chrysler Jeep Dodge is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Walser Chrysler Jeep Dodge today at (952) 479-4343 to learn more
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★★★★★ Fong ThaoPurchased a highlander here, salesman was nice as usual and helpful for the most part. Manager was very "corporate nice" to us and his employee. The manager only gave us attention after we were near the end process of purchasing. We had some minor issues with the vehicle and tried to contact them to look at it, but there was no custo | Read Full Review4/19/2024 12:00:00 AM | Google
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★★★★★ James NedbalekVery pleased with the recent purchase experience at Walser in Hopkins. Casey W was very helpful and even helped with a minor problem on his day off. | Read Full Review4/15/2024 12:00:00 AM | Google
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★★★★★ J MI just bought a chrysler van from here a week ago and i have been calling my sales guy for a week straight now and the guy never picks up , I don’t understand that either because when i was there purchasing my car the guy always had his phone in hand , them not answering after buying my car makes me feel very suspicious on why they d | Read Full Review4/15/2024 12:00:00 AM | Google
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★★★★★ Madi MoenI had a wonderful experience buying my car at Walser in Hopkins, MN. Kyle was incredible kind, transparent, and helpful all throughout my buying experience. | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ Whitney LeBlancBought a Chrysler Pacifica under Walser power train warranty a few months ago. It’s shifted weird since day 1 particularly when you accelerate from 0 and reach 30mph- it clunks and makes a slight jerk in the vehicle. This happens frequently and has been experienced by multiple drivers. Dropped the vehicle off for diagnosis and left i | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Cory PostlHow modern car buying should be! I recently moved to Minnesota and quickly realized the need to get a 4x4 vehicle. I wrote several dealerships. Casy Sills was the only one who worked with me without pressuring me. His correspondence and Walser's prices lead me to visiting them. The dealership is first rate and they had lots of in | Read Full Review4/2/2024 12:00:00 AM | Google
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★★★★★ Mike SperryCasey Weilage and the entire Walser CJD staff were fantastic through the entire process. Thanks for getting me into my new 2023 Jeep Cherokee Altitude Lux! | Read Full Review3/31/2024 12:00:00 AM | Google
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★★★★★ Andre servinCasey helped me out and I had a positive experience. | Read Full Review3/31/2024 12:00:00 AM | Google
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★★★★★ Arielle AmburnNate was so so so helpful and the best car salesmen me or my husband have ever dealt with. 10/10 recommend him for all your Walser sales needs. | Read Full Review3/25/2024 12:00:00 AM | Google
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★★★★★ Vonnie NelsonOur salesperson was Casey. He helped me get into a 2021 Jeep Sahara. Very personable and nice. I was devastated my previous Jeep was totaled in a garage fire.They were very understanding and patient with both me and my husband. I will refer this dealer and Casey to my family and friends. Thanks again Casey! | Read Full Review3/19/2024 12:00:00 AM | Google
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★★★★★ Lisa SheehyAbby was so helpful. She went above and beyond to assure I was able to get the truck that I wanted. Highly recommend. | Read Full Review3/17/2024 12:00:00 AM | Google
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★★★★★ Sikander BhardwajRecently bought my Car and my experience was just awesome. If anyone is reading this review and planning to buy a car just ask for Casey Weilage. He did all the paper work very quickly. Explained the features of car and took us for test drive. Within just two hours I was driving my car. | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ Raquel BelcherJust want to say how freaking great Abby is!!!! She was the bomb , very elaborate, had answers to questions, just a true gem. So thanks a bunch Abby, and I LOVE MY CAR!!! | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ kenesha smithEVERYONE WAS AGGRESSIVE AND RUDE. I DIDN'T FEEL COMFORTABLE OR SAFE. I GOT OUT OF THERE QUICK! | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ Henry ThomasSat there for 40 minutes waiting to be helped and test drive and most likely buy the Audi rs3 they have in stock. People (that looked much older than us) coming in after us were getting helped as soon as they walked in the door. Spent 40 minutes getting stared at and ignored by salesmen. Completely felt like they weren't helping us j | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ Trey AndersonWorked with Abby! She was professional, honest, and fun to work with! 10/10 would buy from this dealership and specifically, Abby again! If you’re in the dealership, make sure you ask for Abby! She won’t let you down ?? | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Nick DernerI bought a used Ram 1500 from Jourdon. The process was easy and straight forward. | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ Roberto CespedesCasey w. Was a great salesman and very helpful. He assisted me with questions and concerns i had and walked me through the whole process.. Great team there, they all ensure that you have the best experience and best selection.. I highly recommend !!! | Read Full Review2/17/2024 12:00:00 AM | Google
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★★★★★ Chad CzaplewskiThe best car dealership I’ve ever been to. They were able to fit my appointment in the same day and I got a call that same afternoon with an update and the vehicle would be fixed by morning. Showed up to pick up my Gladiator and they said they’ll go get my truck right away and run it through the car wash. Awesome dealership. This wou | Read Full Review2/16/2024 12:00:00 AM | Google
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★★★★★ JoAnn DevenyI was very pleased with the service I received. Amber ,service mgr,was very helpful, and especially Andy McGowan, the shop foreman , who took a test ride with me and knew exactly what the noises were and how to fix them. Very knowledgeable | Read Full Review2/16/2024 12:00:00 AM | Google
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★★★★★ Jamie ClarkThis was my first time buying from a dealership and it was such a great experience. I worked with Casey Weilage and he did a wonderful job at welcoming me and making sure I had all the information I needed to move forward with this process. I was in and out within about 2-3 hours! I highly recommend checking out this location for any | Read Full Review2/14/2024 12:00:00 AM | Google
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★★★★★ brian nanoffImpossible to reach anyone while having an urgent need with a recently purchased vehicle. Customer service is abysmal. | Read Full Review2/1/2024 12:00:00 AM | Google
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★★★★★ Jonathan HonerbrinkI’ve gone there to buy vehicles, but the manipulation they are involved in is border line illegal. They sold my mother an older women a vehicle with frame damage and didn’t list it. These kind of practices should be called out. So that’s what I am doing. Shame on you for manipulating an elderly woman. | Read Full Review1/28/2024 12:00:00 AM | Google
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★★★★★ heidi brambrinkDrove from St. Cloud to Walser Hopkins to look at Jeep Cherokees. They had so many to choose from I didnt know what one I wanted. Finally bought one and everyone there was so great! Our salesman Casey was so wonderful especially since the vehicles didnt want to start since it was so cold. I would highly recommend and definitely go se | Read Full Review1/24/2024 12:00:00 AM | Google
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★★★★★ Jesse LavineWorked with Andrew Robbins to buy a new 2020 Dodge Long Horn and it went very smoothly and couldn’t have been any easier ! | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Amy SiebergCasey Weilage did a great job helping us find our son his SUV. Very happy with our experience. | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ Andres Eduardo Gomez HerreraThank you to David Barrera for all the support and help. He was able to help my parents with all their needs. Very important to have a Spanish speaker on the team . Ask for David if you want a great customer service and amazing guy to work with | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ Kelly CollverI just want to leave a review for JD. JD was an absolute rock star to work with. He was friendly, courteous, attentive to details and just an all around pleasure to work with. You have a good one there!! 5 stars!!!! | Read Full Review1/17/2024 12:00:00 AM | Google
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★★★★★ Cindy GreenDrew was the nicest, kindest and his demeanor is amazing! The entire team was great at this dealership. | Read Full Review1/15/2024 12:00:00 AM | Google
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★★★★★ Kiran BandiJesse Swanson was very kind and patient throughout the search and buy process of my new Jeep. He continues to stay connected to ensure I am good with the Jeep. He is available always and very prompt in my responses. - Kirankumar Bandi | Read Full Review1/12/2024 12:00:00 AM | Google
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★★★★★ k highMy used car purchased at Hopkin Walser Chrysler Jeep Dodge RAM it started off a little rough. Then Steve Wieser Sr. Inventory Manager stepped in he listened to our concerns and issues and resolved then all. He also gave us a loaner car while our car was being serviced. We are extremely happy with our used car purchase. I also wanted | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Matt PetersonAfter getting in contact with the GM at this location we were able to get on the same page and reset expectations which was greatly appreciated. The repairs that needed to be completed under warranty (Auto Guard) were covered and I have a running vehicle again. Big thanks to Jason for taking the time to understand my concerns/frustra | Read Full Review1/10/2024 12:00:00 AM | Google
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★★★★★ Arman TagarroGood experience buying my jeep from Walser Hopkins. It was a streamlined process and I enjoyed working with Casey Weilage and the team on closing out the sale. | Read Full Review1/2/2024 12:00:00 AM | Google
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★★★★★ Dan GjertsonCasey Weilage is the only car salesman I will ever deal with from now on. Called to inquire about a vehicle and was told it will be a couple of days before it was on the lot so I thought I was going to have to start looking elsewhere. I don’t know what strings he pulled, but he was calling me back within the hour that he had it there | Read Full Review12/31/2023 12:00:00 AM | Google
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★★★★★ Nanosytems ServiceAli deliver the experience that I was looking for. | Read Full Review12/29/2023 12:00:00 AM | Google
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★★★★★ C JVery pleased with the personal attention Casey gave me when I purchased my Colorado truck. Helpful, informative and it didn’t take all day, either. If you want excellent salesmanship at Walser CJD, ask for Casey! | Read Full Review12/29/2023 12:00:00 AM | Google
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★★★★★ Ash WattsThis is an edit - the salesman Drew Robbins had us write a review in front of him while we were buying the car, but our actual experience makes us not recommend buying through Walser. Two months ago we bought a van from Walser. The buying process took hours as we waited for various paperwork to go through. Drew was friendly enough a | Read Full Review12/20/2023 12:00:00 AM | Google
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★★★★★ Sofia CronenI cannot recommend this dealership any less. I have worked with them for a couple vehicles and several years at this point, and their service continues to worsen every year. I never receive calls back whether it is to answer a question about our vehicle or even inquire about buying another vehicle (which I will definitely not do anym | Read Full Review12/16/2023 12:00:00 AM | Google
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★★★★★ Matt PetersonThis dealership makes it simple & easy to purchase a vehicle BUT when it comes to the warranty they sell (Walser Auto Guard) and receiving service it’s impossible. I’m in the process of just trying to get in for a diagnostic test and that can’t be scheduled until late January. A local mechanic told me today that I should not be drivi | Read Full Review12/15/2023 12:00:00 AM | Google
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★★★★★ Yvonne SkyeThis review is for the service department and call center. I called provided VIN and was told there were no recalls on my vehicle. Also, I was told I could not get an appointment until January 16th. Later that same day I received an email that there were recalls on the vehicle and they would like to set me up an appointment. Icing | Read Full Review12/14/2023 12:00:00 AM | Google
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★★★★★ Jon KegleyVery pleasant and easy shopping experience at Walser yet again, very eager Casey Weilage was great to work with as well as the sales manager Brad…couldn’t speak highly enough of the experience. | Read Full Review12/12/2023 12:00:00 AM | Google
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★★★★★ Kirk HartzlerThe Walser way what a joke! Bad communication and don't listen. They are only concerned only about the money. I was buying a used vehicle they kept pushing for the cash right away even though after the test drive car need some additional service. A week later I still don't have the car but they wanted the money for a car that's still | Read Full Review12/8/2023 12:00:00 AM | Google
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★★★★★ Pepper KingofthenorthAlan Sengtiane did a great job! We were in and out in less than 2 hours. I'm so happy and i would definitely recommend. THANK YOU! | Read Full Review12/5/2023 12:00:00 AM | Google
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★★★★★ BillI leased a Jeep Grand Cherokee 4xe about 1 year ago. It’s a nice vehicle - but the hybrid features are terrible. Electric mode rarely works. Hybrid mode MPG for me (24 Highway MPG) is actually worse than the gas version. I have left feedback for Jeep multiple times and have received no response. | Read Full Review11/21/2023 12:00:00 AM | Google
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★★★★★ Torena GradyOut of all my car purchases I’ve made, this was the smoothest, fastest purchase ever. My sales representative Alan Sengtiane listened to all my wants, selected the perfect suv. I traded in my car and drove off the lot in 2 hours! If you need a suv or truck this is the dealership you would want to visit!! | Read Full Review11/14/2023 12:00:00 AM | Google
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★★★★★ Daniel GeorgeEven by car dealership standards (I fondly refer to them as "hell's waiting room"), the customer service here was abysmal. After setting up an appointment to test drive a used car which was confirmed over an hour in advance and told the car would be waiting upon my arrival, I was forced to wait an inordinate amount of time while the | Read Full Review11/13/2023 12:00:00 AM | Google
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★★★★★ Jake JohnsonDon’t waste your time. Jeff Belzers has better selection and their customer service isn’t complete trash line Hopkins Walser. Walser will rip you off on your trade in, they’ll rip you off on your new vehicle, they’ll rip you off on your warranties that should be covered and their customer experience is by far the worst of any dealers | Read Full Review11/11/2023 12:00:00 AM | Google
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★★★★★ Big EGreat dealership, Great service prices are at least the same as everybody else or a little lower as far as they're used cars are concerned. If you get the chance to work with a salesman named Jonathan, I would take advantage of that. He's puts in a lot of effort. | Read Full Review11/7/2023 12:00:00 AM | Google
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★★★★★ J LAlan S helped us with purchasing our pre owned Jeep and it was great. He was very responsive with answering our questions, even on his off time . The Sale went smoothly and I am loving the Jeep thus far. I would recommend Walser CJD and would definitely work with Alan again. | Read Full Review11/6/2023 12:00:00 AM | Google
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★★★★★ Paul HallerWent in for service on my grand Cherokee. Had a rattle coming from my dashboard, which I could not find the source of. They had it fixed in a few hours, and didn’t charge me anything for the fix (unsure if it was warranty or just them not charging). At the end of the day they solved my problem for free and I will be going back for se | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ That Camaro GuyWhatever you do - do not give these people your email. I continue to get junk mail from Kyle Biser after asking (and clicking) to be unsubscribed. If they don't respect your privacy and data, they won't respect you as a buyer. | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Michael HoglundAbsolutely fantastic service from Alan Sengtiane. Helped my wife and I pick out our next vehicle, and we couldn't be happier. We didn't even realize we wanted a Buick, but after going through our entire list of wants and desires, he paired us with a car we couldn't be happier with. Thanks to him, and Mr Ross for helping us out. | Read Full Review10/31/2023 12:00:00 AM | Google
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★★★★★ Emma GeigerAlan Sengtiane was AMAZING ! super chill and down to earth guy that helped us find our dream car tonight. He was very knowledgeable and thorough with everything, and I genuinely felt like he had our best interest at heart. We arrived at around 5pm, and the whole process from test driving to walking out was pretty painless. Brian Ross | Read Full Review10/31/2023 12:00:00 AM | Google
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★★★★★ John CashionI had a great experience working with Kyle Biser. He was very helpful in finding the right vehicle for me and allowed me to test drive multiple options to make sure I made the best choice for me | Read Full Review10/26/2023 12:00:00 AM | Google
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★★★★★ Chris HillTold no appointment needed. Drove 30 minutes and they said I needed an appointment. Plus I bought insurance and they always weasel out of it. Buy from any other Jeep dealer. | Read Full Review10/26/2023 12:00:00 AM | Google
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★★★★★ That Camaro GuyEmily Davis and Kyle Biser are a nightmare. Don't EVER submit an online form or you'll get repetitive garbage emails since they doesn't understand what "STOP" means. | Read Full Review10/26/2023 12:00:00 AM | Google
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★★★★★ Kyle LarsenSales guys were nice. However, set up an appointment to view a vehicle that apparently they lost the keys to. Drove out to the dealership to find out I couldn’t even get in the car or test drive. Set-up another appointment for the next day and the sales guy didn’t show up to work. Both instances could’ve been communicated via phone c | Read Full Review10/25/2023 12:00:00 AM | Google
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★★★★★ Amie OConnorWe worked with Jacob to return our leased Ram and lease another Ram. It was the smoothest process ever! We love working with Walser Hopkins. We live about 45 minutes away and have multiple Ram dealerships near us but we still prefer to work with Walser Hopkins. Thank you, Jacob for making the process so easy for us! | Read Full Review10/23/2023 12:00:00 AM | Google
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★★★★★ Jaylord GapolOne of the greatest dealerships I’ve ever purchased vehicles from!!! Purchased 2x vehicles from CJD Hopkins and planning to get a 3rd in the next 6 months! Huge shout out to Kyle Biser for helping my wife and I on find our dream Jeep Wrangler! Kyle was fantastic helping us with our purchase. He was transparent and upfront throughout | Read Full Review10/21/2023 12:00:00 AM | Google
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★★★★★ Jovanna OliveiraEDIT: If Walser was the only dealership selling cars, I’d choose to walk everywhere over buying another car from them. Bought a 21 Grand Cherokee L in September 2022 and less than a month of owning it, noticed several electrical issues and evidence of water damage and flooded floors. None of these issues were disclosed upon showing m | Read Full Review10/21/2023 12:00:00 AM | Google
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★★★★★ Dawn WozniakThank you Alan Sentiane for your great service and patience while assisting us with our Jeep purchase. We will refer friends and family should they need a new vehicle. Thanks again. Dawn & Kip Wozniak | Read Full Review10/19/2023 12:00:00 AM | Google
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★★★★★ Micah PedrickBad service. Lying service tech, he said, I had a broken motor on the window. Its Been broken a year! The mechanic said I couldn't get the part easily. It would take months and cost 400$. After a year of no window. A friend offered to take a look. It was a wire and it took them 45 minutes to fix. No 400$ part needed. | Read Full Review10/17/2023 12:00:00 AM | Google
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★★★★★ Kelly AndersenI bought my car 2 months ago. Still no plates or title. The sales person was condescending. No follow through. Nice until the sale is complete, then the sarcasm and lack of assistance turns on. | Read Full Review10/14/2023 12:00:00 AM | Google
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★★★★★ Nolan WattsAndrew Robbins helped us out with the whole process and took us step by step in a clear, articulate, and gradual fashion. Our first purchase with Walser, we felt comfortable the whole way through and all of our questions were answered. Jacob L. helped us get in the door and set up with our Promaster, and everything went smoothly till | Read Full Review10/7/2023 12:00:00 AM | Google
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★★★★★ Ash WattsStaff was very friendly! Drew Robbins and Jake helped us so much and we had great conversation with Drew as we waited for financing to go through. We would work with Walser again! | Read Full Review10/7/2023 12:00:00 AM | Google
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★★★★★ Micah PedrickBad service. Lying service tech about a broken motor on the window. Been broken a year since this issue and mechanic said I couldn't get the part easily. Turned out it was a wire and it took a friend 45 minutes to fix. No 400$ part needed | Read Full Review10/7/2023 12:00:00 AM | Google
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★★★★★ Casey HirschEDIT: 2 years later, I absolutely cannot recommend this dealership. I bought a warranty THRU them (actually multiple warranties, one on tire and wheel and one for electrical and extras) whenever I call they can never find it (how convenient) I drive for a living and cannot be without a car- they REFUSE to give out loaners while your | Read Full Review9/28/2023 12:00:00 AM | Google
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★★★★★ Devin BromSo, I was happy when I left the dealership in my new car... They were going to send me a part to install that was broken on my car; they'd "mail it in 2 days and I'd have it in 3." 8 days later I call and a parts guy essentially says "we were wondering why this was here, we'll send it out today." ...fine, stuff happens. I was on the | Read Full Review9/25/2023 12:00:00 AM | Google
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★★★★★ Paul PolydiskyAnother great service visit! I'm a bit of an impatient person......my appointment went a little over their estimated time , but they dealt with my impatience in a professional way and got me on my way as quick as they could. Their service department was very busy!! I appreciate their clean facility and everyone who works there is dre | Read Full Review9/6/2023 12:00:00 AM | Google
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★★★★★ KevinI cannot recommend this dealership. We purchased a car from them in early 2023 and the experience was good. Went back later this summer and purchased a second vehicle. As part of the sale, the dealership agreed to perform some service repairs to the vehicle. We signed the papers and they kept the car to do the work. The staff I worke | Read Full Review9/6/2023 12:00:00 AM | Google
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★★★★★ Jon PalmenI am very disappointed in Walser Jeep. They won’t return my calls after they released my car with no air bags working. They said that the light that was on was no issue and bring back another time. We happen to have a body shop look at the car and informed us we were driving the car with no air bags. Thank goodness we didn’t need the | Read Full Review9/5/2023 12:00:00 AM | Google
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★★★★★ Katie TuggleCompleted the purchase of a used vehicle at Walser in Hopkins and had a great experience! We worked with Drew Robbins who was able to answer all of our questions and make the process stress free. Thank you to the whole team at Walser! | Read Full Review9/4/2023 12:00:00 AM | Google
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★★★★★ Kelli NadeauI NEVER write bad reviews since I am a business owner myself, but everyone needs to know how poor this business is with customer service. My fiancé and I contacted this business to inquire on a 2020 Ram. We reached out and had no follow up within 48 hours. Finally we got in touch with the manager and arranged with the business to dri | Read Full Review8/30/2023 12:00:00 AM | Google
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★★★★★ Zach RagoneNever ever use there servicing center! I went into Walser with my AC Unit broken. They identified that all the Freon out in my car. If you don’t know Freon just doesn’t go away so there must be a leak. They do an evac and recharge where they are supposed to find the leak. They are supposed to include a dye that identifies where the | Read Full Review8/29/2023 12:00:00 AM | Google
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★★★★★ Irelynd WilliamsPhil helped me during my time here. He was very helpful, kind and accommodating. | Read Full Review8/26/2023 12:00:00 AM | Google
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★★★★★ Lakon WilsonAndrew Robbins took very good care of us, making our buying experience a breeze. Everyone at the dealership is very kind and patient with us and answered all our questions. | Read Full Review8/26/2023 12:00:00 AM | Google
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★★★★★ Eric BooneFor 13 years I didn't have to think about buying a new car. So when my current car stopped working, I had to contemplate purchasing a new car. I was really stressed with the thought of going to a dealership after reading soo many negative reviews about rude treatment by car salesmen. However, the sales rep I met at Walser Chrysler in | Read Full Review8/26/2023 12:00:00 AM | Google
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★★★★★ Randy Erwin2 months ago I went in and got my truck appraised at $26000. Kind service and very pleasurable experience. I didn't have enough money down at the time so I went home. Understandable. Today was radically different. Sales rep didn't seem motivated to help. Their appraiser said my truck was worth over $4000 less and couldn't be sold. S | Read Full Review8/25/2023 12:00:00 AM | Google
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★★★★★ Alvin SangmaMade an appointment to do a test drive, waited almost an hour, and nobody showed up. several salesman just sitting around. Don’t even bother with this place. | Read Full Review8/22/2023 12:00:00 AM | Google
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★★★★★ Erin CottomI would like to thank Andrew Robbins for all his help and patients. | Read Full Review8/21/2023 12:00:00 AM | Google
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★★★★★ Raymond MessenbrinkA salesman named grant scheduled an appointment with us where they didn't even have the car A salesman named Connor set up an appointment with us and decided not to tell us the car's previous owner was a smoker. Drove 45 minutes to just turn around. Overall 0 for customer service give and help. | Read Full Review8/21/2023 12:00:00 AM | Google
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★★★★★ Jodi MessenbrinkHad two unfortunate customer service experiences here. First, made an appointment in advance to view a car and went to view the car on the website the day of and it was sold, called them up and they weren't even aware it had sold. If my appointment is tied to a specific car and it sells the dealership should give the courtesy of lett | Read Full Review8/21/2023 12:00:00 AM | Google
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★★★★★ A.N.T.S CrackheadsAndrew Robbins was very very helpful, kind and patient. Outstanding customer service! So excited I walked out of here with a Jeep | Read Full Review8/19/2023 12:00:00 AM | Google
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★★★★★ Sam KassaWe bought a 2021 Jeep compass but the experience we had at this dealership is a C- at best. Very unprofessional! They didn't even pulled my credit score, instead they pulled my co-buyer credit. They have a fixed interest rate they set up with US bank and didn't matter if you have a perfect credit. I did talk to the manager about t | Read Full Review8/19/2023 12:00:00 AM | Google
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★★★★★ William RayNate Wallin was extremely responsive and professional and handled all of my questions during the ordering process and concerns after delivery. I also appreciated the time he took to show me how to use all of the controls. Top notch sales and customer service. Thanks Nate! | Read Full Review8/14/2023 12:00:00 AM | Google
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★★★★★ Travis SuttonI purchased a used 2019 Porsche 718 Cayman from Walser Chrysler Jeep Dodge and it was probably the best used car experience I've had. Jesse Swanson (Sales), Nick Underwood (General Manager), and the rest of the Walser team were outstanding. I live in Arizona, and Walser had the Porsche I was looking for. They were excellent at commun | Read Full Review8/11/2023 12:00:00 AM | Google
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★★★★★ Christopher MoormanOn Saturday June 18th I went to test drive a truck, that night, after driving a few more I decide I liked it and wanted to purchase it so I called my salesman and he said they could not hold it until Monday afternoon, the only way to assure my purchase was to start the process online. I didn't feel super comfortable with this, becau | Read Full Review8/11/2023 12:00:00 AM | Google
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★★★★★ Zach VolkReally professional and proactive staff! | Read Full Review8/7/2023 12:00:00 AM | Google
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★★★★★ Somdi DitDrew Robbins was amazing! Highly recommend you stop and and work with him. | Read Full Review8/7/2023 12:00:00 AM | Google
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★★★★★ Michael CaineDon't bother trying to bring your truck here. I have a check engine light with a rough idle. I have the Walser Care warranty and they told me it would be over two months before they could get my truck in. By that time I could have a blown engine. Unacceptable | Read Full Review8/7/2023 12:00:00 AM | Google
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★★★★★ Devin BromAndrew is awesome. Happy to have a new car! | Read Full Review8/5/2023 12:00:00 AM | Google
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★★★★★ Ellie SplettI don’t know what was better the service or the humor from Andrew Robbins. Go check him out. | Read Full Review7/31/2023 12:00:00 AM | Google
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★★★★★ Eyal BenvenistiI was asked to pay 1800 dollars for a $30 part. You don't want your car repaired at Walser | Read Full Review7/29/2023 12:00:00 AM | Google
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★★★★★ Sara WabrowetzDrew Robbins helped us today buying a new car, and he couldn't have been more kind. It's a long process and he made it easy and pleasant. I would absolutely recommend working with Drew to other folks. Overall clean, nice facilities, great customer service. | Read Full Review7/28/2023 12:00:00 AM | Google
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★★★★★ Ron NelsonWhat an amazing place ... Connor and Nick made my buying experience relaxed and enjoyable. Thank you Ron Nelson | Read Full Review7/28/2023 12:00:00 AM | Google
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★★★★★ Sid KiraneDavid Barrera is absolutely amazing! He gave me the best deal. My deal from start to end was done in hours with all the documentation. Super professional, customer friendly and highly efficient environment | Read Full Review7/28/2023 12:00:00 AM | Google
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★★★★★ shellystormsPhil at the Hopkins location is AMAZING! The process of purchasing was quick and efficient. Phil was accommodating to us in every way possible. This is the 2nd vehicle we have purchased here and will remain loyal due to the amazing service. HUGE SHOUT OUT TO PHIL AT THE HOPKINS LOCATION! | Read Full Review7/28/2023 12:00:00 AM | Google
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★★★★★ Bruce and Athena JarmanWe bought a vehicle that had a major issue. Walser CJD made it right by allowing us an even trade on a similar vehicle. Talked directly with the GM, Nick who assured me they would make it right and they did. Worked with salesman, Nathan Chinander who went above and beyond to find us the right vehicle. It was an excellent experience a | Read Full Review7/26/2023 12:00:00 AM | Google
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★★★★★ Joshua WigerWhen you buy a car you expect it to be cleaned and have Gas in it. When buying a used 2021 Jeep Wrangler 4xe the car was not cleaned and was on empty. There was no front license plate bracket and the toolset was missing to remove the doors. | Read Full Review7/26/2023 12:00:00 AM | Google
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★★★★★ Kimberley DeaneHad a great experience at Jeep and with my sales rep Connor. He was wonderful to work with, they all are. Go there for your next car, you will not regret it. | Read Full Review7/25/2023 12:00:00 AM | Google
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★★★★★ Jonathan EiseleJonathan Martinez was excellent in all phases. | Read Full Review7/25/2023 12:00:00 AM | Google
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★★★★★ Angie RobbinsI was looking for a mini van for my growing family. Drew was able to help me find what I needed, in my price range. I'm so happy with my purchase and look forward to working with Drew for future purchases. | Read Full Review7/24/2023 12:00:00 AM | Google
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★★★★★ tyler laraPoor customer service is a trend here. If I hadn’t of bought my vehicle from here I would never stepped foot into the service department. | Read Full Review7/24/2023 12:00:00 AM | Google
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★★★★★ Ryan JohnsonPurchased our 4th vehicle from Matt Bazella. As always he and his team are super helpful and give us great service. Thank you! | Read Full Review7/20/2023 12:00:00 AM | Google
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★★★★★ Jack SShowed up to a scheduled test drive for a specific car, with full intention of trading in my current vehicle and purchasing the car from Walser. When I showed up and met with the salesman I had been communicating with, he didn't even know what car I was here to see. Then, when I told him what car, another salesman who was nearby inf | Read Full Review7/19/2023 12:00:00 AM | Google
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★★★★★ Sami PetersonWhat poor service! If I didn’t have to go to a “Jeep” dealership to fix a “Jeep” problem in my car I would have never made an appointment! First it takes MONTHS to get into check my car, i drop it off at 9am they 2-3hrs like ok… nope 1pm yours need this it going to be $260 ok sure thinking that’s the new TOTAL, Then 3pm comes around… | Read Full Review7/19/2023 12:00:00 AM | Google
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★★★★★ Nichole CummingsThe service department is lacking in customer service. Promises of calls back never happen, my assigned service manager has not contacted me once, and I get sent from person to person with no answers. My car has been there almost two weeks with no ETA given. Super frustrating and not the way to build a loyal customer base. | Read Full Review7/19/2023 12:00:00 AM | Google
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★★★★★ David StephensThomas Duffy was a great help. Took as much time as we needed and answered all our questions - would buy our next car there. | Read Full Review7/18/2023 12:00:00 AM | Google
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★★★★★ Michael McGreeveyAfter some bumps in the initial week of our purchase they made all those bumps smooth. I'd shop there again. | Read Full Review7/16/2023 12:00:00 AM | Google
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★★★★★ Michael BentonKyle is the best 10/10 would recommend A+. Very informative and easy to buy from | Read Full Review7/15/2023 12:00:00 AM | Google
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★★★★★ Brady KirchnerMatt Bazella was full of wisdom and pizazz! | Read Full Review7/14/2023 12:00:00 AM | Google
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★★★★★ Charles YangUnacceptable Unprofessionalism at This Dealership : My recent experience at this car dealership was profoundly disappointing, marked by a serious lack of professionalism and customer service. Communication was severely lacking, as the salespeople failed to return my calls or texts promptly. This led to avoidable delays and a growing | Read Full Review7/14/2023 12:00:00 AM | Google
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★★★★★ Gary BarnesLeave messages & they never return calls. | Read Full Review7/13/2023 12:00:00 AM | Google
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★★★★★ Daniel SweetGreat experience. Have no complaints. | Read Full Review7/6/2023 12:00:00 AM | Google
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★★★★★ Regan PittmanOne of the best dealers in the city. I got my truck from white bear lake ford auto nation. Had a weird issues from the beginning and auto nation wouldn't take responsibility. 2019 truck completely stopped and had it towed to this address. Ended up a cracked glass frame from the factory!! They figured it out and fixed under warranty. | Read Full Review7/6/2023 12:00:00 AM | Google
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★★★★★ Thomas JensenIf I could rate no stars I would. Poorest customer service and service department I've ever encountered. | Read Full Review7/6/2023 12:00:00 AM | Google
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★★★★★ Jim CollinsI went into the dealership interested in a couple vehicles. Nate Wallin was super helpful answering questions and connecting me with great resources to help narrow down my selection. Ultimately I ended up with a great vehicle after helping me find the best incentives to get the pricing I was looking for. Thank you for a great experie | Read Full Review7/1/2023 12:00:00 AM | Google
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★★★★★ Tom StutelbergPaul D was awesome. Made the sale painless by making it convenient for me and didn't have to wait long at all. Paul is always friendly and have bought a few vehicles from him. Will continue to go back. Thanks again Paul! | Read Full Review6/23/2023 12:00:00 AM | Google
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★★★★★ Bob DelgzTypical car sales people. They say whatever they can to get you in the door. Then when you get there they are not prepared. Showed up a for a promised test drive. They sent me off with a vehicle had no gas and had to turn around as soon as i pulled into the st. Sales was incompetent to be able to find an alternate vehicle to tes | Read Full Review6/22/2023 12:00:00 AM | Google
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★★★★★ Linny OverdiepI Wish Google could update you 0 Stars!!! Despicable Sales & Customer Service!!! I showed up to buy a vehicle and gave me a price of $502 with Great Credit. My friend showed up to help and the price “MAGICALLY” dropped to $478. Hmmm, I wonder why some get lower prices than others with same credit. And they were sooo disgustingly care | Read Full Review6/20/2023 12:00:00 AM | Google
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★★★★★ Kyle KopcaWell, what can I say about Wasler Jeep and Kyle B. and the whole team that I haven’t expressed in person to them. I don’t normally review anything much less a car buying experience that I was forced into by circumstance so I urge you to heed the following words. These men and women care. Genuinely care. My wife and I came to Minneap | Read Full Review6/18/2023 12:00:00 AM | Google
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★★★★★ Bradley ParkerElite experience. Usually dread going to a dealership. Worked with Brad Ross and Thomas Duffy and they made it a super smooth and easy experience. Honestly I was in and out in an hour and Thomas was able to get me a discount I didn't even know was possible. 10/10. | Read Full Review6/14/2023 12:00:00 AM | Google
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★★★★★ Jon ShernBrought my vehicle in for a service appt. scheduled for 1:30pm. My vehicle has 25k and had a check engine light and all tpms sensors were not working. I said i would wait and they informed me the appt was going to take 4-6 hours. I came back after 4 hours and my vehicle was still sitting outside. Called back multiple times the ne | Read Full Review6/9/2023 12:00:00 AM | Google
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★★★★★ Kirk OsgoodFound the exact vehicle I wanted, went in, traded my vehicle, and left with my new used car that day. Brady was my salesperson, and he did a great job, making my deal work! | Read Full Review6/6/2023 12:00:00 AM | Google
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★★★★★ Becky Althoff of Painted! & SWAG etc., EXP REALTORBuyer beware! I bought a $30K Yukon from Walser in January- I didn’t notice the A/C wasn’t working until April - they knew this car was prone to compressor issues and had an A/C problem. instead of fixing, they added Freon which basically was a band aid. when I called they said it would be $289 just to diagnose it - others have quot | Read Full Review6/5/2023 12:00:00 AM | Google
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★★★★★ Sheree KleinschmidtWell I seen on there websites there's 47 reviews for one guy in one day, and 35 for the next day which leads me to believe there not real, considering my experience there was terrible. I bought the warrant, and that's were the warranty ends. Once you buy it you wait mo the for a appt. Mine was 2months, and of course there was never a | Read Full Review6/3/2023 12:00:00 AM | Google
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★★★★★ caleb hippensteelPaul DesMarais was extremely professional, helpful, and ensured the daunting task of getting my first new vehicle was handled smoothly. Our family has worked with this dealer for years and I’m happy to say that will be the case for years to come! | Read Full Review5/31/2023 12:00:00 AM | Google
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★★★★★ Katee CrawfordThis dealership was wonderful, I worked with Matt Bazella and he was great. They worked with me to get a nice deal on a vehicle I had been wanting. I would highly recommend if you are looking for a vehicle definitely check out Walser Chrysler Jeep Dodge Ram in Hopkins, it is a wonderful place to buy a car they definitely made me feel | Read Full Review5/31/2023 12:00:00 AM | Google
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★★★★★ Brenda LeonardMatt Bazella was SOOOOO helpful and VERY pleasant!!!! | Read Full Review5/25/2023 12:00:00 AM | Google
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★★★★★ Paige LeeMy partner and I were going to trade in my car for a 2022 Corolla. Due to certain circumstances, we backed out after going over our options. Well, the time to purchase my tabs comes around and it turns out I can’t do it because they still have the “hold for resale” tag on my car. I have called them 4 times with no one calling me back | Read Full Review5/25/2023 12:00:00 AM | Google
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★★★★★ Sam ClevelandTerrible experience with the service department | Read Full Review5/25/2023 12:00:00 AM | Google
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★★★★★ Mike “i got the dirt”i am NOT HAPPY i had to call my bank that my car is financed thru just to find i had a payment due on 6/18/23.. | Read Full Review5/25/2023 12:00:00 AM | Google
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★★★★★ Darran KeenanMatt Bazella was awesome to work with! Very happy with our purchase. | Read Full Review5/23/2023 12:00:00 AM | Google
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★★★★★ Kevin VnukI recently purchased a 2022 Ram 2500 from Nate Wallin. Nate was extremely knowledgeable about the trucks and made the purchase easy and stress free. If you’re looking for a new vehicle ask for Nate and he’ll take care of you. | Read Full Review5/21/2023 12:00:00 AM | Google
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★★★★★ David KleinerEveryone that I dealt with here was pleasant, helpful and I got great serevice. | Read Full Review5/19/2023 12:00:00 AM | Google
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★★★★★ Trina HilgendorfOur customer specialist, Connor, was very helpful and kind. Rob helped and gave some friendly advice too. It was nice of the manager to greet us as well. | Read Full Review5/18/2023 12:00:00 AM | Google
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★★★★★ Tony HunterNick Underwood worked with me and my son to select our 2023 Jeep. He was efficient in assisting us in the selection and price as well as juggled multiple customers to get documents signed and cars delivered. We were greatly satisfied with his exceptional customer service and attention to details during the process of multi-tasking be | Read Full Review5/16/2023 12:00:00 AM | Google
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★★★★★ C DraskyExpect to call 20+ times if you need to schedule anything major for your car if you have a warranty. They will not call you back even if they say an email was sent with the manager copied. Car was in fall of 2022 and the job was not fully done and I didn’t have my car for a week and half with no loaner. Asked to follow up once it got | Read Full Review5/15/2023 12:00:00 AM | Google
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★★★★★ ShayDavid Barrera was very friendly and helpful, he was super patient with us and made the car buying experience enjoyable! Love my new car :) | Read Full Review5/14/2023 12:00:00 AM | Google
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★★★★★ Kim SchreiberI had the best experience working with Jacob and Rob when getting a new vehicle. They were professional, informative and worked hard to find what we were looking for. Thank you for all the time you spent with us! Couple of great guys to do business with! | Read Full Review5/14/2023 12:00:00 AM | Google
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★★★★★ Paul MichaudHad a great experience here. It wasn’t a high-pressure environment and they worked with me to get me where I needed to be. Philip Harris was patient and great to work with! Thank you!! | Read Full Review5/14/2023 12:00:00 AM | Google
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★★★★★ Greg DumaisFrom initial contact up through point-of-sale, Nathan Chinander was knowledgeable, personable, and responsive. He helped make the car buying experience a relatively pleasant one. Thanks, Nate! | Read Full Review5/11/2023 12:00:00 AM | Google
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★★★★★ Jason GuzmanJacob Luscomb (Jake) was awesome! He was very knowledgeable and highly enthusiastic about every model we discussed and super patient on getting our lease agreement finalized. 10/10 would recommend working with Jake and the team at Walser CDJ. | Read Full Review5/11/2023 12:00:00 AM | Google
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★★★★★ Charles WaleriusI have been working with Walser for years! They are the best, and Thomas Duffy kept that streak going. Awesome service!!! | Read Full Review5/11/2023 12:00:00 AM | Google
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★★★★★ Grabow FamilyTheir website is very misleading about warranties. Their process to buy a vehicle is like 10x longer than other dealerships...probably to confuse you on what you sign. They also don't care when your vehicle doesn't last much more than a year after you buy it even when you maintain it perfectly. The vehicle was not even 3 years old | Read Full Review5/11/2023 12:00:00 AM | Google
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★★★★★ Will QWhat an amazing store. I couldn't be happier with the staff Nate Wallin and Nick U helped achieve everything that we needed. | Read Full Review5/9/2023 12:00:00 AM | Google
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★★★★★ Graham HannegrefsI had an engine go bad on a Nissan and needed to trade in for a new vehicle. Paul Desmarais helped me get the best deal I could imagine.. especially in such a rough economy. I can't express my gratitude enough for this salesman and dealership. He is the best representative I could have asked for. I am happy with the deductions he was | Read Full Review5/5/2023 12:00:00 AM | Google
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★★★★★ Dean RizerJesse & team really did a great job helping me out! | Read Full Review5/2/2023 12:00:00 AM | Google
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★★★★★ Tina DunlapBest and easiest car buying experience ever! Thomas was super knowledgeable, easy to work with & very efficient. I will definitely be using Thomas in the future and getting another car from Walser when my lease expires. If you are looking for a new/used/leased car, check them out and ask for Thomas! | Read Full Review5/2/2023 12:00:00 AM | Google
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★★★★★ Pat CroninThomas Duffey and Nick Underwood were FANTASTIC to work with. They were proactive and met, and exceeded, all of our expectations in sourcing us a Jeep Wrangler. Thank you Walser!!! | Read Full Review4/30/2023 12:00:00 AM | Google
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★★★★★ Todd RibbeThis is my second Jeep lease from Walser Chrysler Jeep Dodge of Hopkins, and like the last time, it was a great experience! Our customer specialist Matt Bazella was great! No pressure at all and he took the time to fully explain any questions/ concerns we had. It was a real pleasure to work with him, I can’t say enough. We’ll be | Read Full Review4/30/2023 12:00:00 AM | Google
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★★★★★ JasonIf you are looking for a vehicle, new or used, Call and make an appointment with Matthew Bazella at Walser Jeep, he was AMAZING!!!! From the initial Internet inquiry and the first phone call to when I drove the vehicle off the lot, Matthew kept me informed of what was happening. I will 1000% be back, and I will be bringing others wit | Read Full Review4/30/2023 12:00:00 AM | Google
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★★★★★ Jake LeuerMy jeep was leaking coolant bad. So I called and they got me in the next day. Got it towed down there. They figured out the problem within a few hours. And had it fixed the next day. I was expecting a week or two due to everything that was wrong. Even polished up my car and did a full inspection! Great service department and they'r | Read Full Review4/26/2023 12:00:00 AM | Google
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★★★★★ Cindy GreenlunThings didn’t go well from beginning to end. My bank had issues , I was to have stickers removed from the windshield and this wasn’t done, it’s difficult to get anyone to respond to messages and now (almost 1 month later) my trade in has not been paid off and it’s about to report to my credit.. | Read Full Review4/26/2023 12:00:00 AM | Google
