About Lithia Chrysler Dodge Jeep Ram of Great Falls
Lithia Chrysler Dodge Jeep Ram of Great Falls is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Certified Technicians
Call (406) 468-7055 today to schedule your next appointment.
Our technicians at Lithia Chrysler Dodge Jeep Ram of Great Falls are ready to help you!
Lithia Chrysler Dodge Jeep Ram of Great Falls is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Lithia Chrysler Dodge Jeep Ram of Great Falls today at (406) 468-7055 to learn more
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★★★★★ Chad BralickWe wondered in on a whim and met our salesperson Keystow; he made all the difference in the world! Our last two vehicles have come from Lithia Chrysler Jeep Dodge of Great Falls and we’ve always had a positive experience, but Keystow went above and beyond! He is the very definition of positive customer service! You want a great car-b | Read Full Review5/26/2025 12:00:00 AM | Google
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★★★★★ Ciara RidesatthedoorSpoke with Dominic Maynor all day about purchasing an Audi A4 everything was going good even made sure it would be available by the time I got their as I had to drive an hour to get there by the time I had arrived I was watching someone else drive away in the car. | Read Full Review5/25/2025 12:00:00 AM | Google
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★★★★★ JillThank you Jeremy for another smooth purchase. You helped me find my Dad’s dream car and now I have a perfect memento for him. | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Roger HaganIt was a pleasure to work with Robert Lee in purchasing my used car. He was professional, personable, and attentive to my needs. The negotiation process was easy, honest, and above board! I recommend Lythia and Robert as the 'go to' guy. Also, thank you Robert, for your military service. | Read Full Review5/19/2025 12:00:00 AM | Google
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★★★★★ Jessica TurveyGreat customer service, everyone was super nice and helpful. Keystow was who I worked with, and he was awesome. Thanks again! | Read Full Review5/18/2025 12:00:00 AM | Google
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★★★★★ Wiley AkerGotta say im a little bummed. Customer service was good enough, nice people, got me financed a decent deal. The service department has been great, I just wish I didn't know them so well, the trucks been In the shop for 2 motors now, and the new motor they Siad wasn't gonna cost me nothin when I bought the truck is gonna cost me $200. | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Orey BaderJamichael made the buying process fast and easy. He took into consideration the request I had to personalize the truck how i wanted it. I knew what i was looking for and lithia’s website had an up to date roster of trucks. I feel confident in my purchase with the available warranty. | Read Full Review5/4/2025 12:00:00 AM | Google
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★★★★★ rbohannon4Do NOT get your vehicle serviced here!!! They try to sell you services not needed, they tell you your service is covered under warrenty, then replace parts not covered by a warrenty and charge you without letting you know first. Then when questioned about the charge they just say "that happens", and make you pay. It's a big scam! Had | Read Full Review5/4/2025 12:00:00 AM | DealerRater
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★★★★★ rbohannon4Do NOT get your vehicle serviced here!!! They try to sell you services not needed, they tell you your service is covered under warrenty, then replace parts not covered by a warrenty and charge you without letting you know first. Then when questioned about the charge they just say "that happens", and make you pay. It's a big scam! Had | Read Full Review5/4/2025 12:00:00 AM | Cars.com
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★★★★★ Robert BohannonDo NOT get your vehicle serviced here! !! They try to sell you services not needed, they tell you your service is covered under warrenty, then replace parts not covered by a warrenty and charge you without letting you know first. Then when questioned about the charge they just say "that happens", and make you pay. It's a big scam! Ha | Read Full Review5/4/2025 12:00:00 AM | Google
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★★★★★ MarioProfessional, and intelligent staff. Very happy with my truck. | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ Angel CassidyI had one of the best experiences at Lithia. I have been to other car places, they were annoying and pushy. When I was at Lithia they were nothing like that! They definitely made sure I got a car that I absolutely loved. I recommend Lithia over any other car place in great falls!! (Ask for Robert, he was amazing) | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Kristina PollardAlways the best price and customer service. I won't buy anywhere else. | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Cruz HernandezRobert Logan was very personable and respectful. He showed a little bit of southern hospitality here in the north. The finance office was amazing as well. He helped us get the best deal! Highly recommend this place to buy your new to you vehicle! | Read Full Review4/20/2025 12:00:00 AM | Google
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★★★★★ Staci MazKrystal was fantastic. Made it very easy to make the decision to buy. She was fun and knowledgeable. Highly recommend you ask for Krystal if you are looking for a vehicle. | Read Full Review4/20/2025 12:00:00 AM | Google
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★★★★★ JC KnivesKris was really good. He has experience with trucks out in the wild. He also has good advise | Read Full Review4/18/2025 12:00:00 AM | Google
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★★★★★ Daniel PerbilCody Hale is not your typical car salesman—in the best way possible. He was a true advocate for us during our recent car purchase at Lithia Dodge. While there were a couple of small hiccups in the process, Cody made sure we were taken care of every step of the way. He kept us informed, followed through on everything he promised, and | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ dperbilCody Hale is not your average car salesman—in the best way. He really had our backs during our car purchase at Lithia Dodge. There were a few bumps along the way, but Cody made sure we were taken care of the entire time. He kept us in the loop, followed through on everything, and really went above and beyond to make things right. It | Read Full Review4/17/2025 12:00:00 AM | Cars.com
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★★★★★ dperbilCody Hale isn’t your average car salesman—and that’s a very good thing. He had our back the whole time during our recent car purchase at Lithia Dodge. There were a couple of minor bumps in the process, but Cody made sure we were taken care of and kept in the loop the whole way. He followed through on everything he said and really wen | Read Full Review4/17/2025 12:00:00 AM | Cars.com
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★★★★★ dperbilCody Hale is not your average car salesman—in the best way. He really had our backs during our car purchase at Lithia Dodge. There were a few bumps along the way, but Cody made sure we were taken care of the entire time. He kept us in the loop, followed through on everything, and really went above and beyond to make things right. It | Read Full Review4/17/2025 12:00:00 AM | DealerRater
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★★★★★ dperbilCody Hale isn’t your average car salesman—and that’s a very good thing. He had our back the whole time during our recent car purchase at Lithia Dodge. There were a couple of minor bumps in the process, but Cody made sure we were taken care of and kept in the loop the whole way. He followed through on everything he said and really wen | Read Full Review4/17/2025 12:00:00 AM | DealerRater
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★★★★★ Wyatt VanlandinghamAsk for Jam he definitely helps work your price down to where both people are happy | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Abraham TravisI purchased a 1990 Chevy Silverado step side from Lithia yesterday and had a very pleasant experience. Steven and Kevin were very helpful and made the buying experience very enjoyable. | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ Dennis BrownI came by not too long ago and I purchased my wrangler. I had a great experience working with my sales woman Krystal she had a lot of knowledge and gave me exactly what I was looking for. | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Tom CrawfordI was wanting to trade out of my old truck into a new one and I had a great experience doing that with Lithia. They gave me exactly what I was looking for at a great deal! I recommend working with Krystal. She is easygoing and friendly. | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Benji ToppsWith my 3rd vehicle being bought through Lithia, Robert Lee certainly made the process easy and smooth. Robert kept the vibe and interaction pressure free; he even accommodated when certain events were becoming inconvenient. I appreciate Robert; his work and his service to my family and this country. If you ever make a visit look for | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ TaylorRobert was amazing to work with! He was respectful, patient and did an amazing job for just starting out. Would recommend Robert anytime! :) | Read Full Review4/10/2025 12:00:00 AM | DealerRater
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★★★★★ TaylorRobert was amazing to work with! He was respectful, patient and did an amazing job for just starting out. Would recommend Robert anytime! :) | Read Full Review4/10/2025 12:00:00 AM | Cars.com
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★★★★★ Jackie WilliamsMy husband and I have gotten all of our vehicles from here simply because they had the vehicles we wanted in town and we needed something quick because we had just come from another country. From the very first experience, I left feeling ignored and frustrated. The finance guy, Mitch, seems disorganized and frazzled most of the time | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Laura MooreI had a great experience here! Robert was awesome! He maybe new to the business but he was very helpful and informative. If I had to buy another vehicle I would definitely go back and see him! I'm loving the pickup that I got and I hope to have it for a very long time! Thank you Robert! | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ Hellfire LadyDO NOT BUY A CAR FROM THEM!!! We have been purchasing cars from Lithia since 2012. We always worked with the same guy on 3 different deals. A little over a month ago we decided to get another vehicle. Since we had 3 great past experiences, of course we went here. Our guy had retired & we got a new guy named Robert to work with. After | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Austin LindgrenI had a Ram 1500 with a check engine light. I made an appointment for a week later. I dropped off my pickup for an 8am appointment. 6 hours later at 2pm they still didn’t even touch my vehicle at all, so I took my pickup back. Horrible customer service. Don’t make a customer make an appointment if you can’t take a look at their vehic | Read Full Review4/5/2025 12:00:00 AM | Google
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★★★★★ David JakleMy wife picked out a new car. They gave us a really good price for our older Dodge Ram. We did not feel pressured at all. Kris is a super nice guy and helped us out a lot. | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Melanie GopherI bought a used car, I only had it a few days and it stopped driving. I phoned Lithia and Robert helped me get it towed back to Lithia Great Falls! From there, Robert, Mitchell, Gayle, Shawn continued to help me in my frustration!!! They fixed my car, to no charge to me. They got it back to me in a speedy manner and now I’m back on t | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Charlotte VincentKathie was very pleasant to work with. She was not pushy but very informative. My buying experience was very enjoyable. | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Chris GrowGreat experience and staff. Thank you Jeremy Cosby, as always fast , easy and excellent sevice! | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Lori WickettChris was fabulous to work with and attentive. He focused on what we were looking for, found it, and gave us a great deal. We highly recommend! | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ John PaddockI worked with Cody and was very professional. Cody and Austin were patient working with me and my work schedule. | Read Full Review3/24/2025 12:00:00 AM | Google
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★★★★★ Vicki SpringerJust purchased a 2023 Grand Cherokee!!! Loving it! | Read Full Review3/23/2025 12:00:00 AM | Google
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★★★★★ jose cruzHad the pleasure of working with Rob, he worked with me and helped me out and so many ways and made it so I could get the car of my dreams.Even after my purchase ,he stayed in touch and checks up if I still am enjoying the vehicle and If I have any problems he made sure to take care of them for me.10/10 recommend Robert as a sells pe | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Ira SmithI would not recommend anybody to buy a vehicle from these people. I was active duty military when I bought this vehicle in Great Falls and I regret every bit of it because I bought a 2021 Nissan Sentra in 2023 and now in 2025 my vehicle has 46,000 miles and somehow my AC compressor is completely blown. The wiring in my vehicle also h | Read Full Review3/16/2025 12:00:00 AM | Google
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★★★★★ Art JetteI made an appointment with a sales lady on Thursday to be in Great Falls on Saturday at 1:30. I was looking at 2 different cars. She said they would be ready for me on Saturday. I arrived at the dealership at 1:10 and was walking around the lot looking at these cars. A sales man approached and I said I was waiting for | Read Full Review3/16/2025 12:00:00 AM | Google
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★★★★★ BrandonSales staff was great to work with and understanding of what I was comfortable with spending monthly and got me a great deal on a new vehicle for my family | Read Full Review3/14/2025 12:00:00 AM | Google
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★★★★★ Logan SmithBig shout out to Cody, he was a very personable and professional person to work with. He made the process quick, easy, and pleasant, I 10/10 would recommend cody to anyone!! | Read Full Review3/8/2025 12:00:00 AM | Google
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★★★★★ Krystal KennerlyMy new vehicle I got from Lithia in Greatfalls Montana thanks to Kathie Rhoden for helping me and my family get into a nice running vehicle | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ vickthechick LockmanI bought a pre-owned car 2/26/25. I paid cash. My salesperson was Cody who was great to deal with; he is personable, helpful and professional. I traded in a car. Of course Lithia low-balled the value $6k below blue book. I expected that. What bothered me was Lithia's unwillingness to provide me an extra key fob at no cost. They | Read Full Review3/2/2025 12:00:00 AM | Google
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★★★★★ Ron GrayMy purchase was smooth and fast, no problems … I’m extremely pleased with my truck buying experience. ?? | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Steven BrachaDone deals with you in past also. Everytime had a relaxing time. No pressure. | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Sydney ShoffnerLook ??. First of all this my third car through them. First two times i had Evan who is now sales mngr. This time I had Jamicheal. They make the process as good and as little frustrating as it can be. I could tell u how great my experience was or just point out that u see more lithia plate covers than any other dealership. That's bec | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Sydney ShoffnerLook ??. First of all this my second car through them. First I had Evan who is now sales mngr. This time I had Jamicheal. They make the process as good and as little frustrating as it can be. I could tell u how great my experience was or just point out that u see more lithia plate covers than any other dealership. That's because they | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ Kathleen CoxVery seamless process. Friendly and helpful staff. | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ Brandon HansonEverybody in Service is great . | Read Full Review2/17/2025 12:00:00 AM | Google
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★★★★★ 7 CylinderTerrible customer service. I’ve been trying to resolve the issues with my truck for months. I keep getting the runaround from different managers. Asking for the owner every time but still no luck. Managers are cocky and smile in my face for trying to get my truck fixed and say there’s nothing we can do. Because the person above them | Read Full Review2/17/2025 12:00:00 AM | Google
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★★★★★ Nikki B.I called This “Dealership” for Help in A Already stressful situation. My (Airforce) Son is stationed very close to this “Business” and we needed a temporary vehicle like yesterday. I (living in Ohio) explained this to Alex the Sales Manager, and Ja-Michael (JM) over the phone. They proceed to push and close the deal on this car, with | Read Full Review2/9/2025 12:00:00 AM | Google
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★★★★★ Lorie KittsChris was our sales person there and he toke amazing care of us. He wasn't pushy and listened to what we needed and wanted. Josh was the loan manager there and he got us the best rate out and a great bank to work with. They new i was a jeep lover and found me a brand new jeep. I would recommend them both. | Read Full Review2/5/2025 12:00:00 AM | Google
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★★★★★ Brandon McKeeverThese people are straight up liars. Buyer Beware. Do not purchase from this place. | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ Rachel HawleyI bought the lifetime oil change with Litha when I purchased my vehicle. Too bad they were putting in the wrong oil plug into my oil pan!!? I had to purchase a new oil pan over a year ago. Today I had an oil change and tire rotation. I’m left wondering why none of my fluids were checked. Drove away went to use the washer fluid b | Read Full Review1/11/2025 12:00:00 AM | Google
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★★★★★ Sylvia TangenI was hesitant about buying the truck but I have fallen in love with the diesel truck and I would recommend Lithia | Read Full Review1/6/2025 12:00:00 AM | Google
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★★★★★ AutoGamesNationAfter hearing nothing but horror stories I came here today to do a vehicle inspection for a friend. While he didn't make a deal today, We worked with a new salesman named Robert. To my surprise he is the standard for how a dealership experience should go. Zero pressure and willing to do what the customer wants without pushing the cu | Read Full Review12/24/2024 12:00:00 AM | Google
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★★★★★ bigtime6837GAYLENE is incredible!! Cares about her customers and responding to their needs!!! | Read Full Review12/21/2024 12:00:00 AM | Google
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★★★★★ Angela SanchezBrian Belderrain is obviously a great human being! | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ Brian ImbresciaListened to and repaired my concerns. | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ Zach CrockerWould not look at a warranty or help see what's wrong with my brakes. If you buy any vehicle from them I wish you good luck in trying to get them to work on the vehicle | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ Justin CohnWhich some excellent salesmanship and problem solving issues I'm a happy camper!!! Thanks, Josh at Litia | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ Winston WilburA shout out to 2 people at this dealership. Evan, the sales manager who made the purchase of my Wrangler painless and Gaylene in the service department who communicated parts and repair status daily. The only downside was the long wait to get the vehicle in for what is a relatively quick repair. Great experience otherwise! | Read Full Review12/1/2024 12:00:00 AM | Google
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★★★★★ Patricia HarrisonFriendly and quick service. | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ Derek NisbetThank you to Jeremy and Austin who were both very helpful and explained everything in detail. I will be recommending business for you guys because of the experience with these two guys. Great service to a first time buyer. | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ Ken HansonCalled at the last minute for an oil change on my pickup. They were very accommodating and scheduled the service working around my other appointments. Was in and out in under an hour. | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ Raymond LunaWas greeted with a friendly warm smile from Brianna, Service Advisor for my 86284 thousand mile oils change on my Dodge Ram. I have never had any negative issues with anybody in 11 years I have been taking my pickup there. Oils change was done within given time of completion(30 minutes). I highly recommended. Friendly people. | Read Full Review11/28/2024 12:00:00 AM | Google
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★★★★★ Jillian Raining BirdGreat experience, Kris was very knowledgeable & helpful. | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ Chris FukuiOutstanding group of folks that help me avoid future problems. | Read Full Review11/17/2024 12:00:00 AM | Google
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★★★★★ Lorelei WaldenI sadly can’t recall the guy that helped me in the service dept on Thursday morning for an oil change…but his customer service was amazing…thank you!! | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Dane StewartWas looking to buy a car online through Driveway.com, and was told the car I wanted would be coming from this dealership. Called them and got the best car buying experience I could ask for. Sales rep Kris gave me his cell number, and has answered every question I’ve had in a timely manner. Kris went above and beyond to make sure I ha | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Marie LuceroThe staff is professional, friendly, and upholds their word. (I noticed that other customers were treated with respect and care also!) Thank you. | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Stephen BoydGreat service, thanks for the oil change! | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Winston WilburA shout out to 2 people at this dealership. Evan, the sales manager who made the purchase of my Wrangler painless and Gaylene in the service department who communicated parts and repair status daily. The only downside was the long wait to get the vehicle in for what is a relatively quick repair. Great experience otherwise! | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ t.c milenderI was in a very tight bind. Had to go out of town for work. Had some issues with my jeep. That wouldn't allow me to travel. But the service team got me in with in and took care of it. They were so helpful and so nice. And definitely where there when I was in a bind. I was able to make my trip for my job. Thank you service team. Forev | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ Terry K.Wrote a very positive review (see down below) when I bought my 2nd vehicle from Lithia, which went great. First sale was ok too. Unfortunately, they just lost a repeat customer today as I was considering making a 3rd purchase from them. I messaged them asking why a 2025 silver ram was $5000 more than an exact same black one with pack | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ MitchellExcellent customer service! In my experience other dealerships have been extremely questionable and did not perform the appropriate work and within spec's. The job was completed correctly and have had no problems as of yet. Front end, transmission, and rear end replaced! Thank you!!! | Read Full Review11/10/2024 12:00:00 AM | Google
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★★★★★ Tori CroffShawn is amazing!! He works with his customers and is an all around great guy!! | Read Full Review11/10/2024 12:00:00 AM | Google
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★★★★★ Michael HardestyService was amazing. They even recommended cabin filter and brake fluid replacement. | Read Full Review11/3/2024 12:00:00 AM | Google
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★★★★★ Andre MurphyOutstanding service! The salesman was great and the financial department was excellent as well! | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Tom SchaferOnce again Gaylene Clark the service writer took great care of me. She was super kind and friendly, this is one of the many reasons why I will be back for all my service needs. Best dealership in town. | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Kaitlan HallQuick oil change and tire rotation. | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Lloyd BoggsQuick fast and reliable service. | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Susan LandersVery happy with our experience with Lithia. Jam was great dealing with my son and I. We both went home with new cars. Thanks to both Jam and Joe. Would definately recommend Lithia in Great Falls to our friends. | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Crystal Lynnthis place is great if your looking for a vehicle!! thanks to Jamicheal and rikki | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ CalChaos2016Just bought a truck and a '22 VW Atlas from Lithia. It was great experience buying a vehicle from them. The customer service has really been top notch. Everything went pretty fast as far as paperwork and stuff. The manager Jake and sales rep. Jamichael were very helpful in fighting for what I was looking for and I really appreciated | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ Sarah BrandtWe’ve bought several new vehicles from Dodge and if it was not for the Great Falls Mt service department we probably would not continue to purchase dodge vehicles. They have helped us and worked with us at every turn and that is for the last 3 vehicles we have purchased. Thank you for all the support and assistance your team has prov | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ Lani DesmetAs I was relaxing and waiting for my truck to have the oil changed; which is part of a package deal Lithia offered when the truck was purchased, as long as I own the vehicle I receive free oil changes; love the no hassle, three L's came to mind about Lithia; Love, Live, Life! I would like to give a shout out to Devin! my truck runs a | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ Jackie KotarI bought my Ram truck at another dealership but needed it serviced by A Dodge dealership due to not having the correct parts. I had one other dealing with Lithia several years ago and vowed never to go back. I had no choice this time. My backup camera quit so I needed it replaced along with an issue with my brakes fixed. Then we wer | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ DonovanThought I had a deal, only to be contacted 30 minutes later, as I was loading up for a 3 hour trip to the dealer, to tell me the vehicle was apparently sold by another salesman. | Read Full Review10/15/2024 12:00:00 AM | Cars.com
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★★★★★ CONNIE CALANDAYVery Accomodating salesperson…look for Mr. Jamichael and Mitch | Read Full Review10/13/2024 12:00:00 AM | Google
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★★★★★ Bob FlemingThe customer service is very good. They get me in and out as fast as they can. I am always happy with everything they do for me. | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Adrian GuttierrezExcellent service, I was in and out super quick and satisfied I definitely recommend going If you're in the market for a new car | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ William ReeseGreat customer service. Your service people really had my back . They were able to service my truck before my appointment . Thank you so much! | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ Ginger MurphyThey got what I came for done, nothing special OR personal. Lack of communication did not get secondary problem addressed properly. The game is to upsell, just say NO! | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ JaysWe had a great experience working with JaMichael and Dennis. JaMichael was courteous and professional. We were able to find the car we love and we bought it at a great price. Team Lithia took really good care of us and I would recommend them. | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Tyne BearlegginsFriendly service made everything about my choice on vehicle and affordability would definitely in the future get another vehicle from them | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Hallie SGreat experience here definitely would recommend! JaMichael Murphy helped me get the perfect car for my growing family! Josiah Bucher did amazing on the detail and then also the finance guy Josh was awesome! All in all a great experience! | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Wayne AndersonHad to get some motor actuators replaced, so I could use my defrost/ac again. Gaylene once again took great care of me, and kept me informed throughout the entire process. Thank you! | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Yvette LaValleySteven was great to work with. He was very friendly and answered any questions I had. Everyone was great…Nick helped out and Mitchel finalizing the paperwork. Great bunch of guys to work with. Thank you. | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ Erika Pattersonoil change service was completed in a timely manner. | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ Michael GurnseyJamichael Murphy is an exceptional salesperson to do business with. Have done multiple sales with him and will be back again! | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ Shawna OsburnAustin was an amazing help for a first time buyer! | Read Full Review10/6/2024 12:00:00 AM | Google
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★★★★★ James WheelerHad start/stop system diagnostic and replacement of defective auxiliary battery replaced. Staff was very professional and perform maintenance in timely manner. | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Gale GillesKrystal provided the most excellent positive experience while trying to select a new vehicle for my husband! She has a very great customer service skills. Very personable, friendly, and kind! Knows her business! | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Teresa BarrGood fast, friendly service. However they put synthetic oil in my vehicle instead of regular oil, which is what I have always used. | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ Jordan WalkerI bought a car from Nick Cordell at Lithia. He was extremely knowledgeable about the process and answered all of my questions. The entire team was welcoming, yet professional at the same time. When I'm ready for another vehicle, Lithia will be my first stop and I'll ask for Nick by name. | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Bernard BlomerJam was great treated me really well highly recommend go see him | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Cole ReadI highly recommend going to Lithia if you are in Great Falls and are looking to purchase a new or used vehicle. I had a wonderful experience purchasing my most recent vehicle here. Jamichael (Jam) was my salesperson. He was so easy to work with, and put no pressure on me. It was a seamless transaction, and he has great energy. I then | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Megan AndersonKathie was great to work with! She was very responsive and helpful. Her and Alex made it easy trading our car in, even with us living out of town. I would highly recommend them! | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Lord RemikielThey literally went above and beyond for me, they will forever be my got to guys so than you Jeremy, Josh Alex!!!! 25 out 10 stars would recommend again! | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Tawny MillerI am dropping my stars to one, and updating. Brian below left a note on my review like these guys were going to fix something. I messaged 3 weeks ago and still have yet to get a response. This appears to be a way to look like they wanted to fix this in front of review readers. No one has reached out to me since. Honestly, the absolut | Read Full Review9/15/2024 12:00:00 AM | Google
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★★★★★ Kai StewartNick Nordell got me and my girl into super nice 2024 jeeps. 10/10 recommend. | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ bob brumblealthough they didn't have what I was looking for they went above and beyond to help me out! Update: We were able to get what we wanted from Lithia and from the initial order to the delivery they were absolutely fantastic! Shawn was one of the best I've ever dealt with. Everything went super smooth! | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Ryan IbsenNick Nordell was great to work with and made the buying process enjoyable and easy to understand. I left the dealership feeling like I had won something. | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ David HadcockAfter nine months of owning our vehicle we purchased from Lithia, I have to change my review. We were pre-approved through our bank, but Lithia would not work with them and made us go through Driveway finance. Today (9/13/2024) we went in for an oil change, only to be told our air filter needed replaced. The filter we were shown had | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ ShadowWolf157Will totally go back again for another car if need. I had the best people to work with and the best experience. Shawn was the one who helped me find the perfect car for me. Josh in finance was awesome. Even after the transaction was over he was still willing to help. Was taking care of and wasn't pressured into anything as other deal | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Sherry OwnbyWe had a great experience here with Kathie Rhoden the sales professional, she was super friendly. We also had a great experience with Alex Williams the sales manager he really worked to get us in our new previously owned vehicle. They are a great team. | Read Full Review9/8/2024 12:00:00 AM | Google
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★★★★★ Keyshawn BreedloveJeremey did a great job with getting me in and out with the vehicle I wanted | Read Full Review9/8/2024 12:00:00 AM | Google
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★★★★★ Maesynne LameyI had such an awesome experience at Lithia, I came in with a really horrible situation with my vehicle and lithia employees Kathie and Alex made sure I came out of the dealership with a vehicle, a GREAT LOAN and a reliable vehicle for my children and I! What a humbling experience when people who don’t even know you do everything they | Read Full Review9/8/2024 12:00:00 AM | Google
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★★★★★ GrandmaJust bought my car from Great Falls Lithia. Brian and Jeremy were rock stars to work with. What a great experience! | Read Full Review9/7/2024 12:00:00 AM | DealerRater
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★★★★★ GrandmaJust bought my car from Great Falls Lithia. Brian and Jeremy were rock stars to work with. What a great experience! | Read Full Review9/7/2024 12:00:00 AM | Cars.com
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★★★★★ Rob McmillonThis is my second time buying from Lithia of Great Falls and I was a given a great experience each time. Kris W was extremely professional along with the sales manager and finance manager. Kris did everything he could to get me the best deal possible and has followed up ensuring I am happy with my purchase and taken care of even afte | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Ky DizzleThis is my second time in 6 months coming to buy a car for my two boys. Josh helped me both times and was very professional, and easy to work with! Made me comfortable with my purchase. Thank you. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Traci DHad a great experience with my recent purchase. Josh and Alex both helped me out getting a car that fit my budget. Thank you. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Amanda HillI have taken my jeep here before, but after today I never will again. I called last week for a new key fob and to check something scraping on the tire. I was told by parts that they did have a fob and to make an appointment with service and let them know the part is available, which I did. Today I dropped my jeep off at 1pm and got a | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Jay._ 2xJam was a great salesperson, walked me through everything I needed to know and helped me if I ran into speed bumps. High key recommend going through him! | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Robert DavisBe aware! The website says they can help no matter your credit and they understand life happens. And that they can get you financed. Don't get your hopes up. | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Anna PradereBest car buying experience we’ve ever had! Austin was patient, friendly, and zero-pressure, and worked hard to get us into the truck we’ve always wanted. Thank you Austin! Also a shout out to Jamichael, who helped us as well; he was also zero pressure and very helpful! | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Joni ArnesonBrian, Jeremy, and Josh are absolutely amazing and they went above and beyond to get me into something! I would highly recommend them to anyone! | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Ky DizzleThis is my second time in 6 months coming to buy a car for my two boys. Each time very professional, and easy to work with! Made me comfortable with my purchase. Thank you. | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Amber Brave RockThe best customer service hands down. I worked with Nick and he made the process smooth. The team is fast and professional. I highly recommend buying a vehicle here if you are considering. | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Roger ReevisJam at Lithia got me into a great rig go see him! | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ JacobSold me a truck with cracked manifolds. Waiting for it to be repaired will update after repair. | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Casie TrexlerJam was great and put in a lot of work amd effort to make our payments works!! Thank you for getting my hubby his dream pickup | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Dallas Broere (Dbanker)Came back after buying a few cars that broke down shortly after buying. The joys of buying used. Went with a 2020 GMC Terrain with 42k miles. Steven(salesman) did his best to get me approved. Got me into the car and went above and beyond to ensure my worries were covered. Will defintely be back to buy another car. Wanted a Terrain an | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Shiksha MahtaniI just got a car from Lithia, and the service was amazing!! Jamichael helped me with my purchase, and he was extremely kind and helpful. He patiently answered all of my questions and helped me pick the best car for my needs. Car shopping is not an enjoyable thing for me, so I was extremely grateful to Jamichael for making it so easy. | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Darin RobishawKrystal was very informative and helpful when it came to having all the documents in place and ready for me to sign. She is a kind person to speak with and has good knowledge of the vehicles that she is selling. She was even so kind as to take the plates off my old car and fuel up my new truck for me, that’s customer service! | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Tawny MillerHonestly, the absolute worst dealership car buying experience I have EVER had. Let's start by saying, I'm not new to reviews, if I have the chance, I like to give businesses a review. I've always been a fair reviewer, I point out pros and cons etc. But this, this was just one big con. After our jeep compass was totaled by being hit | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Abel ChlupMy sales person was JaMichael, he’s the most kind hearted, patient person I’ve met! He takes his time and actually cares. This is the second car I got from lithia and he’s been nothing but the best. My little family loves him. I’ll continue to go through him for all my vehicles. Thank you JaMichael! Keep being awesome and kind hearte | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ John M HarrisHad my truck in for an oil change and tire rotation, while there they suggested I replace the air filter. I said ok so they did the replacement. The next day I decided to check my truck over since I have had less than good luck with Lithia. Glad I checked as they did not reattach the top of the filter box. | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ Mandy MoeBuyer beware!!! I traded in my 2016 Dodge charger for a 2017 jeep Cherokee. 1 month after I bought it, I find out my cams and lifters are destroyed. The salesman who sold it to me wouldn't return my calls. I drove the hour and a half to talk to him face to face. I was told yes he would be there. Lo and behold, he took a personal day. | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Marcus GladueDo not take your vehicle to this place they charge way to much inflated prices charge a ton on top of parts they order,diagnostics price is extremely high shop around before going here | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Brianna DaulAustin L. was transparent, straightforward and made the buying process easy. | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ Tego DoyleWould recommend dealing with a different dealership. Inquired on a pickup three weeks ago. Everytime we talk to someone, we get a different story. The pickup we wanted, they said was awaiting a motor. Get told they are fixing everything and it’ll be ready in June. Called in to talk to someone the other day now it can be several month | Read Full Review6/1/2024 12:00:00 AM | Google