About Carson Chrysler Jeep Dodge
Carson Chrysler Jeep Dodge is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Certified Technicians
Call (775) 461-2311 today to schedule your next appointment.
Our technicians at Carson Chrysler Jeep Dodge are ready to help you!
Carson Chrysler Jeep Dodge is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Carson Chrysler Jeep Dodge today at (775) 461-2311 to learn more
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★★★★★ Dana PoulinBrought my Jeep into the dealership to have service done because my check engine light was on and all my other flights on my dashboard has been flashing causing my car not to be able to accelerate and stuck in park. I brought my car in. They said they couldn’t find nothing wrong with it. Picked up my car three days later and my check | Read Full Review5/27/2025 12:00:00 AM | Google
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★★★★★ Gail AllisonThey promise you the world and do absolutely nothing. Their idea of safety check is a joke. They released a car my son bought for my grand daughter told him they would fix the problems and never did. My son has called them repeatedly and keep getting told to call the general manager. That’s a joke he never calls back. In today’s worl | Read Full Review5/27/2025 12:00:00 AM | Google
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★★★★★ GonridnponchoDuring an oil leak service they packed my water pump weep hole on my cummins with an inch + of silicone. When the pump bearing started to fail it didn't leak like water pumps are designed to. Luckily i could hear the bearing rumble over the diesel engine. 1 star for intentionally shady work. | Read Full Review5/27/2025 12:00:00 AM | Google
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★★★★★ Dave ConroyVery disappointed in the service department. Bought a new 2024 Wrangler 4XE from here. Check engine light came on and asked if I could come by and have it scanned. I had no issues making an appointment but the person on the phone said I would have to leave it all day. Told her I don’t live close and had baby to watch with me.Said no | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ Bethany RossiBought a brand new truck, came with 3 of 4 VIN numbers wrong. The alternative VIN was already registered for a truck down in Texas as well. Keys have a whole separate VIN, black 2025 truck came with keys that show it's a white truck. Neglected to fix their mistakes in months and claims you cannot get a block heater for said brand new | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Mike villanovaI’ve bought 2 trucks here and currently working on a third, the experience has been incredible. Great sales team very knowledgeable and engaged. Service department is also good, Arnie & don have great communication a clean waiting room with a ton of snacks. Dog friendly as well ! Definitely recommend this dealership. | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ Yooo ManeI recently purchased a vehicle from this dealership and overall the buying process was fine and the staff was polite. However, I’m giving 3 stars because there were a couple of things that left me disappointed. First, the detailing was not up to the standard you would expect when buying a vehicle from a dealership. They told me they | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ Daniel CruzBryan Kaplan service advisor was really hostile and unpleasant to speaktoo, didn't explain all the details of a simple diagnostic. They we're trying to charge me $250 for the diagnostic test. Asked for a manager, he said he is out on vacation so I asked for the general manager but I was introduced to a sales manager didn't help at al | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Kayla CerfoglioMy husband and I found the PERFECT first car for our daughter. We were met with a helpful and kind sales person. Got the deal done. Long story short. The car was a used car and needed "a few things done before we could take it home, parts were already ordered." Said by our sales rep while at the dealership. My husband confirmed verb | Read Full Review4/14/2025 12:00:00 AM | Google
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★★★★★ Dmitry FeldmanMy daughter test drove two Jeep models at this place today that she couldn't find in the Bay Area. The service was impeccable. We were in and out in less than 30 min. Speaking with Gail who works there was very informative and welcoming. Excellent experience. Best dealercheep I've seen in years. | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ Troy WadsworthI’ve been searching for the right truck over the last few months, and my experience with Carson Dodge was absolutely outstanding. After a terrible time at Dolan Dodge in Reno—which was by far the worst car-buying experience I’ve ever had—I was honestly hesitant to continue my search. Thankfully, I found my way to Carson Dodge, and i | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ George AllenThey are great, Joshua Mastroieni a great salesman to do business with | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ Allen KunihiroBeen to this dealership several times. Tom, service writer, was very helpful and knowledgable. I had to have my Commercial Settings re programmed and he knew exactly what I was talking about. Technician had a little difficulty at first, but he was able to reset it Recently after doing some DRL research in my 2018 Ram Laramie, i l | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Francisco HerreraI'm trying to purchase a vehicle from this dealership, and I'm in the Dallas, Texas area, I requested if they can ship the vehicle to me and they refused to I decided not to continue with the purchase and because I refused to purchase a car from them they star to be tread me with false information from lender. And lie about my financ | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Francisco HerreraI'm trying to purchase a vehicle from this dealership, and I'm in the Dallas, Texas area, and by the end of the purchase, I requested if they can ship the vehicle to me and they refused to I decided not to continue with the purchase and because I refused to purchase a car from them they star to be acting bad . And lie about my financ | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Mr. & Mrs. BircheffWe have purchased many vehicles at various dealerships over the years and this dealership is by far the best. The manager, James, is fast, efficient and has taken such good care of us every time we come in. This dealership is always our FIRST stop when we are car shopping. | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Ian CarlI had an excellent buying experience with Carson Dodge while purchasing a new Ram 3500 pickup. Gil was very easy to deal with and the on site process for paperwork and deliver took less than an hour. I was very impressed and happy. | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Gunnar PierceDO NOT BRING YOUR VEHICLE HERE FOR SERVICE. It will sit there for MONTHS | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Jack HarringtonAbhorrent customer service. I rarely take the time to post reviews but absolute poor customer service displayed by the service manager deserves exposure to the public. My daughter’s jeep was stuck in low four wheel drive. We took it into the service department at the end of August 2023. By the end of September, we had not received an | Read Full Review2/25/2025 12:00:00 AM | Google
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★★★★★ Bonnie Kelley (Johnnie Bean)Knowledgeable, kind, helpful | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ Bonnie KelleyWow! What a wonderful experiance we had! We were on our way to Elko to a Celebration of Life when our Jeep got stuck in 4-wheel drive coming down from S. Lake Tahoe. We made it to the Carson City Dealer - very slowly mind you - and with no appointment, I just showed up. BJ Butcher (Service Advisor) took fantastic care of us. He ident | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ stan garciaI want to thank Josh M for his tremendous help and high quality service I was not under any pressure and got a great deal . Thank you | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ Mike villanovaActually, after a couple service appointments, turns out this is possibly the absolute worst dealership I’ve ever been to in my life. Ernie in the service department is pretty much useless, the level of communication is pathetic. Got my truck back after it was there for almost a month. The front differential that they supposedly fixe | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ Ritish ReddyThe worst experience. Manager is a so rude if you are looking for better deal and ask them to work on numbers . | Read Full Review2/7/2025 12:00:00 AM | Google
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★★★★★ Gary DonovanPurchased my 2019 Ram 1500 2nd hand 6 months ago and just recently took it in for a 6 month LOF. Was greeted very promptly by Service writer Estrella who was helpful and very polite she even followed up the next day via text to make sure everything is okay. Also a thank you to the gentleman in the Parts Dept. for his helpful assistan | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Kassandra TomasevicWould not recommend. They endorsed my warranty check and had i not noticed 1. I wouldn't be able to cash it and 2. They wanted me to come back another day for a fix after they had already had my car for 2 months. They charged me 222 dollars for a 20 minute plug in of the car and laughed in my face when I asked them about buying the | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ G SI purchased a brand-new Jeep eight years ago, and am considering upgrading it to a Rubicon. I came to test drive it and left my contact with a rep. But there was absolutely no follow up. I contacted him, but there was no response at all. I called, but receptionist was rude as well. They really don’t care about customers. | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ Ryan LitteralI’m incredibly disappointed with the service I’ve received from this dealership. Months ago, I brought my truck in for normal service and pointed out a clear defect with 3/4 door handles where the paint was chipping in various spots. The service department acknowledged the issue and assured me they would reach out with a timeframe f | Read Full Review12/26/2024 12:00:00 AM | Google
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★★★★★ barry stoneI have had my Ram to this service department twice. Both times I was very disappointed. The communication from the tech was non existent even after leaving messages for him and others at the dealership several times. The first time I had it in for cruise control issues, key fob issues, and radio issues. I was called and given a p | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Paul HydeWORST DEALER EVER. DO NOT GO. I took my 2018 Jeep Wrangler in for a passenger seat that would not recline. It had been repaired under warranty earlier and had been used less than 50 times to access behind it. I took it in on appt. and waited 7 hours in the lobby to have the advisor come and tell me it would be $1200 to fix a cable. I | Read Full Review11/18/2024 12:00:00 AM | Google
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★★★★★ Branden CampbellJoshua was an amazing salesman. Very Helpful to my needs and took great care of what I needed | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ Tim BuxtonIf you own a dodge pick up truck and completed recall V06 for a drag link. BEWARE. Dodge has welded the drag link and now runs from this issue like its COVID. They have welded the drag link making it impossible to re-alignment on your vehicle. There should be a class A law suit against Chrysler... | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ Kevin WolfJessica in service was awesome! She got me in and out in time for my yearly trip. Just awesome job I will be taking my truck to them from know on as the service was above and beyond what I initially expected. Truly phenomenal job | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Andrea BroadheadWe needed a new truck fast and we are from out of state. We found a truck online and contacted the dealership. Michael and Maria made the process so easy and fast my head spun. I was able to get financed and pick up the truck in 2 hours and was on the road. This was the best car buying experience I have ever had. Thank you to the who | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ ryan thompsonI needed an oil change done and I didn’t have an appointment. I drove from South Lake Tahoe to the service center on Saturday at around 11 AM. I was greeted with professionalism and the upmost respect. It took them less than an hour and they were pretty busy. I’ve been to a lot of service centers at dealerships and this was by far th | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Rebecca TaylorThese guys took great care of me in servicing my Jeep Cherokee. BJ in service and his team let me know exactly how my part worked in my jeep and put me at ease for the need to fix it. They kept me updated and had the part in super fast. I was in the middle of a road trip and money and time was tight- these guys helped me with good pa | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Alison ChairezDodge was an absolute nightmare to deal with all and all. They were difficult to deal with from the top of the chain to the bottom of the management team. I had made as many phone calls as possible before they ghosted my calls, and even hung up on me, so I took it up to Meineke in Sparks to get answers about my transmission issue. T | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ John ProcacciniAlways great service and parts manager Russ is always very helpful! | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Cole JacoberService advisor BJ is amazing. Quick responses if he misses your call and actually finds out information for you that you ask for. And the tech they have there named Trevor is just as amazing with the work that he does on these Mopar vehicles. Highly recommend | Read Full Review6/12/2024 12:00:00 AM | Google
