About Route 46 Chrysler Jeep Dodge
Route 46 Chrysler Jeep Dodge is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Certified Technicians
- Free Estimates
Call (973) 968-5214 today to schedule your next appointment.
Our technicians at Route 46 Chrysler Jeep Dodge are ready to help you!
Route 46 Chrysler Jeep Dodge is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Route 46 Chrysler Jeep Dodge today at (973) 968-5214 to learn more
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★★★★★ R S GardnerHello, I purchased a vehicle on April 4, 2025 from your dealership and I have yet to receive my permanent license plate and valid registration. I have called your dealership several times, left several messages for Dave, the Sales manager, as well as sent an email to Frank Tackett and have not gotten a reply from either party. This | Read Full Review5/28/2025 12:00:00 AM | Google
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★★★★★ andrea lopezGreat service, Ahmed the seller treated us with respect, he guided us during the whole process and gave us a good deal. Thank you | Read Full Review5/25/2025 12:00:00 AM | Google
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★★★★★ Mike VentrellaIn and out quick with a great deal on my 2025 Ram. Ahmed, along with James the Manager are highly recommended ?????????? | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ Drew TulanowskiMy daughter leased a Jeep yesterday from this dealership and her sales person Rich Catalano was very helpful and accommodating in helping her pick out a Jeep she loves at an affordable price. If anyone is looking for a Chrysler, Jeep or Dodge, Rich Catalano is your man. | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ Jonalyn TulanowskiRt. 46 Jeep is most definitely 5 stars! Rich was the best! He was so helpful and kind. He got us in and out quickly with our brand new car. Highly recommend. | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ Alexie ZachariadesWe had an excellent experience buying a used Jeep Wrangler Sahara 4xE with salesman Ahmed Elba. He made the entire experience smooth and easy, there was no pressure. Even though we showed up at 6:30 on a Friday he was happy to take the time to show us all the available models on the lot. We picked a jeep out and returned early on Sat | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ steve costaRich Cantalano was the best he made everything simple and easy. By far the best experience iv ever had buying a vehicle also Ahmed was also extremely helpful and pleasant | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ henry hannaviDo not waste your time with this dealer. I called and asked for an appointment because I have some issues with my car and right away they gave me an appointment the same day at 11:30. I asked if they had a loaner and they said they have cars for rent through Turo. How convenient right? Drop the car off and pay for their Turo , and | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ daniela velozI recently purchased a Jeep Compass from Route 46 Chrysler Jeep Dodge Ram, and I wanted to take a moment to share how amazing my experience was thanks to RJ Salas. RJ was incredibly friendly and attentive. He really took the time to understand my needs and helped me find the perfect Jeep Compass for me. I appreciated how he explain a | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ AlexHorrible dealership called 6 times to parts no one answers, called service and got hung up on. Asked to be transferred to a manager and went to voicemail. Horrible dealership just like last time I tried purchasing a vehicle here absolute nightmare. Avoid this dealership at all costs they do not care about any service or sales here t | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ KrisWorst service department I've ever dealt with. Appointments mean nothing. They sit on your car for weeks before they even look at it. It is nearly impossible to speak with an advisor or technician about status updates about your car. The receptionist tells you that someone will call you back and no one ever does. It's a joke over the | Read Full Review5/13/2025 12:00:00 AM | DealerRater
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★★★★★ Jacqueline IannucciI can’t say enough good things about my experience at Route 46 Chrysler Jeep Dodge. From the moment I walked in, I felt like I was in good hands. RJ, my salesperson, was outstanding—super friendly, knowledgeable, and really took the time to understand what I was looking for. He wasn’t pushy at all and worked with me every step of the | Read Full Review5/10/2025 12:00:00 AM | Google
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★★★★★ Aby SantyI’ve been taking my Dodge Durango for services the past 3 years here and the service is great. They always treat you fairly and with at most respect, imo the main person to talk to is Danny Palomino in the service area, he always goes above and beyond and makes sure you leave satisfied with your service and as a customer you always | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ ALEX GUZMANservice department is wonderful. been going there for over 10 years and Danny has always gone above and beyond for my family and me | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ Venus OrtizBEWARE STAY AWAY PLEASE!!!!! From David & James the entire place is full of it! I Don’t want to give them any stars!!! People please don’t waste your time & save yourselves the headache. Beware of a warranty that they can’t even provide (it’s snuck into your contract) I never wanted! Asked them to refund it several times. One time | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ Yeison ChojolánI do not recommend it since they give you reports on your credit.???? | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ Lymari RamosI had such a pleasant experience at Chrysler, Jeep, Dodge in Totowa, NJ. I dealt with Ricardo Matienzo as soon as I walked in. His communication skills are excellent. He was able to convey complex information clearly and concisely. He took his time showing my husband and I all the vehicles we were interested in and was determined to | Read Full Review5/5/2025 12:00:00 AM | Google
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★★★★★ Chris ChinZERO STAR - DO NOT bring your car there for service. I went there on Tuesday morning. On Thursday they told me that they will be working on it and it should be done by the evening, but of course it did not happened. I went there the next day to check on the status. They did not even start at all. I was told that I will be next on lin | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ Thomas ButlerATTENTION PLEASE! If you want to waste your money and spend more than you expected, this place will gladly assist you with that. These guys are always ready to add some extra parts, job and stuff they never warned you about. And you find out that only seeing the final receipt with your flipped out eyes. This service shop is absolute | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ telly wuEven though I did not make a deal in this shop mainly due to my old car trade in value too low, but I do feel welcoming in this place. Rich and the other staffs are all very friendly. | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Michele BryantI had such a great experience yesterday when I purchased my vehicle. Big thanks to RJ Salas he was very professional and kept me within the budget I wanted. I’m so satisfied with the service I received everyone was very friendly and helpful. I love my Jeep | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Andrea VargasThis is going to be a little long.. I leased a jeep Cherokee 22 from a 3rd party. He is amazing. Fast forward 2 yrs to get a new lease i had my heart set on a certain payment.. salesman couldn't get it lower than 600. I said forget it I'll shop around the manager came to me and asked what I wanted. My husband said jokingly $200 paym | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Peter SerratelliDealt directly with Pj. Did the entire deal over the phone. Went to the dealership to sign paperwork and pick up the car. No hidden fees. It was by far the easiest and best car buying experience I’ve had in 20 years. | Read Full Review4/21/2025 12:00:00 AM | Google
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★★★★★ DANIEL RIVERA MARCANOFreddy is great guy help out we all the questions and anything that I need I highly recommend him to see him when you come here !!! | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ Juan Guillermo Rodriguez VasquezWelcoming place to buy a family vehicle, the attention provided by RJ Salas was excellent 5 star service my family member is happy with his new vehicle. If you want to buy a vehicle with personalised attention RJ Salas is the person. | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ Luisa A Sanchezdream fulfilled. My advisor RJ Salas was very patient to help me find the car I wanted | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ Jackie JaneskRJ was amazing! Listened to us, not pushy at all and got us what we wanted super quick! We love jeeps but definitely it’s the service of the sales team that will keep us coming back. Thank you! | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ Charles Samuels JrI bought my car from them then 8 months later I took it for a oil change. 2 days later my engine blew kind of questionable if you ask me but they decided to fix my car. It took them over a month to fix my car. They have not upped they was no updates while they was fixing my car. Barely any communication. No responsibility taken for a | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Gabriella AddiceGreat, seamless experience purchasing my VW Atlas from this dealership! I came from out of town and everyone that helped was amazing. Rich Catalano and Robert Berlin were both super pleasant to deal with. Highly recommend! | Read Full Review4/13/2025 12:00:00 AM | Google
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★★★★★ CaseyRich the manager was so great to work with. He was very professional & kind and was able to get us a great price on a new Grand Cherokee. Highly recommend going to speak to him for a new car! | Read Full Review4/13/2025 12:00:00 AM | Google
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★★★★★ Johnny845_One of my best new car dealership experiences, Thank you so much James & Frankie for being honest and getting me into the vehicle I wanted, I’m now a lifetime customer of RT 46 Chrysler, Jeep, Dodge :) Every car dealership should have a James & Frankie lol Thanks again fellas ??????? | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ R S GardnerHello, I recently had the pleasure of purchasing a vehicle from the dealership. My salesman, Dre, was very pleasant, patient, friendly and helpful. Dre made the car buying experience very stress free, he explained all the paperwork and made the experience very easy. Kudos to Dre, give that man a bonus!!! | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Jessica ArebaloRt.46 Chrysler Jeep in Little Falls provided me with an outstanding customer service. I arrived early in the morning to return my lease and I was swiftly assisted by RJ Salas. RJ made the process easy and I was able to complete the return of lease within less than 1 hr. Once I’m ready to get a new car I will definitely return to this | Read Full Review4/7/2025 12:00:00 AM | Google
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★★★★★ JimboI really am growing attached to this dealership. My service experiences are above board and on point. My service advisor, Andre, was very attentive and knowledgeable. I'm liking what I see here. Great job Little Falls Dodge/Jeep ! | Read Full Review4/3/2025 12:00:00 AM | Google
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★★★★★ vanessa franciscoExcelente servicio, rapidez y calidad 100% recomendado | Read Full Review4/3/2025 12:00:00 AM | Google
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★★★★★ Christopher KomperdaI bought my Jeep from here it was a 2024 Jeep Wrangler Sahara 3.6 liter v6 engine. Fantastic experience with Sean! its been about a month already so I decided to go to the service department to get my first oil change and an order to install a tow hitch on the vehicle. I go inside the parts department, obviously busy is what it is. T | Read Full Review4/3/2025 12:00:00 AM | Google
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★★★★★ Michael SarnelliDealer never mentioned hidden fees at the end of my lease, also didn’t even try to get me in another vehicle afterwards. Constantly ducked texts and calls | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Jen DanieleI had an outstanding experience working with PJ Chak at Route 46-Chrysler Jeep Dodge in Little Falls. I just recently leased my second Jeep through him and he made the entire process seamless and stress-free. From start to finish he was honest and fully transparent. He took the time to understand exactly what I was looking for and wo | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Joan SansonMike from service was awsome they had to put a new radio in it was repaired quicker and it cheaper then expected. Another gentleman was also very helpful about the warrenty. | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Shannaya CruzI had an extremely disappointing experience at this dealership due to unprofessional and disrespectful customer service. After purchasing a vehicle, I later realized it did not come with floor mats. Assuming they might be in the trunk, I didn’t notice at the time of purchase. When I contacted the dealership, I spoke with the salesper | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ zabbciaThe worst dealership I ever been to. I made a service appointment. Was surprised they told me to bring In the following day, thought wow that fast service. Well fast forward 11 days. I called to check up as no one has reached out to me yet. I find out after 11 days. NO ONE HAS EVEN LOOKED AT THE CAR YET. are they serious ?? What is t | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Carmen Paucarque pena que sean asi ustedes ,ahora si que nunca en mi vida llevare a ese dealer mi carro,,ya la vez pasada page 5mil y algo mas y ahora por llevarlo y darme un diagnostico me van a cobrar 300 ya se pasaron que pena. | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ Wade AustinBe careful I stopped in to look at a used truck. Went for a quick test drive then sat down to talk numbers and was asked to fill out some paperwork. And before I knew it they ran my credit with out asking and before we even talked about price. Made me feel like it was my fault for their lack of communication. | Read Full Review3/16/2025 12:00:00 AM | Google
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★★★★★ Kyle FlorioHad a good experience, Rich was good to work with. | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ malikah rileyCame here with my son who had limited credit history Rich the manger was able to find a bank to finance jeep within a comfortable payment for my 21 year old son. Me the mom was probably a little difficult but Rich remained very pleasant I am very pleased with the service and will refer family and friends Thank you Rich for the exce | Read Full Review3/14/2025 12:00:00 AM | Google
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★★★★★ Carmen PaucarNo me gusto el servicio ,mi carro estubo un mes para que me lo arreglen y todavia page mucho dinero ,por lo menos deberian entregarte el carro bien lavado ,yo antes lo dejaba en otro dealer me lo entregan bien limpio. | Read Full Review3/14/2025 12:00:00 AM | Google
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★★★★★ Bespoke 800By far the worst experience I've had for service. If you schedule an appointment here, the appointment means you can drop off your car. It does not mean your car will get fixed. I had an appointment last Saturday, so I brought my car in, but when I arrived I was told that they were very busy and might not be able to get to my car to | Read Full Review3/14/2025 12:00:00 AM | Google
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★★★★★ Christy Erin CliftonRich and RJ were very helpful in trading in my wrangler for a newer vehicle! Very friendly and worked out a fair price | Read Full Review3/8/2025 12:00:00 AM | Google
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★★★★★ CarolGabriel was very helpful from the moment I made the call to see if the jeep was available to the moment we drove of the lot. He is very knowledgeable and pleasant to deal with. I definitely would recommend him to friends and family. | Read Full Review3/8/2025 12:00:00 AM | DealerRater
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★★★★★ Ari ModiAhmed is awesome. The whole buying process was peaceful. | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ Zeus MelendezRich was a great help at getting us the car we were looking for! He made sure to talk us through all our questions and any concerns. He went out and beyond to make sure we got what we needed and wanted ! 10/10 - ask for Rich for help ! | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ Marie KathleenAmazing Experience with RJ Salas! I had the absolute pleasure of purchasing my Jeep Wrangler from RJ Salas, and I couldn’t be happier with the experience! From the moment I walked into Route 46 Chrysler Jeep Dodge, RJ made me feel comfortable and confident in my decision. He was incredibly knowledgeable about the Wrangler, answerin | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ Domenica GiorgioAmazing Leasing Experience with RJ Salas! I recently leased a Jeep Wrangler from RJ Salas at Route 46 Chrysler Jeep Dodge, and the experience was absolutely fantastic! From start to finish, RJ went above and beyond to make sure I got exactly what I wanted. The Wrangler I was looking for wasn’t available on the lot, but that didn’t s | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ Lark BabcockRich the new manager took care of all our needs. He made the entire process pleasurable. | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ Aliyah SimmonsRich the Manager was excellent! He was very knowledgeable, informative, and helped to make the process of purchasing a car go smoothly. As soon as I walked in, I was offered a beverage and noticed that entire showroom and environment was very welcoming. Gabriel the Salesperson was definitely the guy to go to. If you ever step in Rt 4 | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ ARich & Dave were so helpful the entire process. They worked with me and met all of my expectations. I’d highly recommend and also, you go there thinking you want one truck but they have a plethora of trucks to choose from. | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Alexa FordI returned my lease with Dean and he was very pleasant and made the transition very smooth. Highly recommend! | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Jay AsheVery poor communication David Scirica was the sales men i left a deposit on an 2022 durango drove 3hours from NY after i made an appt. tells me a the next day the vehicle was sold from underneath me and the sales manager is horrible i will take my business else wear no one there had the courtesy to pick up the phone and call to lmk!! | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Chris PinarHorrible service! Don't buy your car here! My cars been in service for a month! No loaner. No nothing. They don't care. Don't buy your car here! | Read Full Review2/23/2025 12:00:00 AM | Google
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★★★★★ Maraluna MedinaWe refinanced our car with this dealership in 2022 and were sold an extended warranty under the impression that it would cover the car up to 100K miles beyond what it already had. Fast forward to now, we experience engine issues, and their own service associate confirms our coverage. We authorize the repairs, leave the car for a week | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ john kelleyWe had a fantastic experience at Route 46 Chrysler Jeep. Dean was awesome. He’s talked to his word he got us in and out would definitely do business with these guys again. | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ John KelleyHad a fantastic customer interaction with Dean. What an awesome dealership they stuck to their word we agreed on a price no BS involved would absolutely do business with these guys again.. | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ Jadayah SmithDean was great with helping me turn in my lease. He explained everything well and made the process easy | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ Martina OndkovaI would like to say a big THANK YOU to Sean M. (salesperson) and Dean K. (wholesale manager) for taking care of the issue I had with my Durango. They went above and beyond to make sure I'll leave happy. Really a pleasure working with both of them!! | Read Full Review2/16/2025 12:00:00 AM | Google
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★★★★★ Lauren VelellaThe “service” center (if you can call it that) is awful. I was treated rudely by my service advisor, who also lied about returning my calls after I had called multiple times for a status update. What’s also stupid is that they claim to no longer provide loaner/rental cars. Seriously, don’t go here. | Read Full Review2/12/2025 12:00:00 AM | Google
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★★★★★ Frank ZagarinoI live in New York and I purchased a used car from Route 46 Chrysler Jeep Dodge yesterday In New Jersey. I worked with the sales person Elvin. He helped every step of the way. I would definitely recommend working with him. He was straight up with the numbers did not play any games delivered everything he promised. I would give him an | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ Stephen M.Gabriel was a pleasure to work with and made the process very quick and easy. I’m very happy with my purchase. | Read Full Review2/8/2025 12:00:00 AM | DealerRater
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★★★★★ Vanessa AllenI lease my wrangler and finance my husband. Amazing staff and they make the process easy. | Read Full Review2/3/2025 12:00:00 AM | Google
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★★★★★ Jimmy ButlerThese sales managers need to be investigated and the dealership privileges need to be revoked. THEY STEAL REWARDS FROM SALESPEOPLE. Instead of giving their sales people the spins, they put them in their own name. Which is entirely unethical and against Chrysler protocol. Biggest crooks you’ll ever meet! | Read Full Review2/3/2025 12:00:00 AM | Google
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★★★★★ Jared CasoI recently just got into another Jeep Grand Cherokee L from Route 46 Jeep! Frankie and PJ were fantastic! My wife and I couldn’t have been happier! No hassle such a simple car buying process! Go see them you won’t be disappointed! | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ ana benitesI bought our first family van in the summer and went back for our winter car, a Wrangler! The service was excellent and with the help of our sales person, Ahmed made it a smooth, easy experience! I’m so pleased. Highly recommend the dealership and Ahmed! | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ harut saghyanJust got a car from Sean was super happy with the transaction it’s my 3rd car with him will not go anywhere else thank you my friend | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ christian BrenaI recently had the pleasure of working with Andy Rodriguez at route 46 Chrysler jeep Dodge and I couldn't be happier with the experience! From the moment I walked in, Andy greeted me with a warm smile and genuine enthusiasm. He took the time to understand my needs and preferences, ensuring that I found the perfect car to suit my life | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Lena JoaquinAmazing experience as always; this is the second Compass I’ve purchased from route 46 and just like the previous purchase the buying process was so easy. PJ is awesome and made the entire process so smooth from start to finish. You won’t regret going here and speaking with PJ! Thank you! | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Justin Linquito0 stars would most likely be the most adequate rating. Bought my jeep wrangler 4/27/2024, and have barely just put over 6k miles on it. The car has rust on all 4 doors, hood, and around the windshield. Not sure if it was covered up when I purchased the car, but not even one year of owning it and corrosion is already appearing and it' | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Bahar Peymanirecently went with my mother to help her purchase a certified pre owned wrangler. our salesperson sean was amazing, very attentive and caring. the vehicle has an oil issue and they jumped right in to fix it. definitely recommend sean if you want to buy a car here | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Jonathan SantiagoI recently took my Jeep in for a routine service, and I couldn’t be more impressed with the experience. From start to finish, everything was seamless, efficient, and genuinely professional. Scheduling an appointment was a breeze. The staff were friendly and knowledgeable, walking me through the service options. | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Pastora MarroquinFrom the moment I stepped onto the lot, the sales team was incredibly welcoming and low-pressure. They took the time to understand what I was looking for, asked the right questions, and helped guide me to the perfect Jeep model for my needs.I loved how they explained the differences between the models, highlighting key features like | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Jessie ResnickAfter being told on this platform to reach out, Zah’Nasia hasn’t answered any of my emails, ever. We continuously have issues with this dealership and can’t express enough how terrible the customer service is. Go elsewhere. | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Jason GarciaAhmed is the best! Helped me get out of my lease on my Ram with no issues and no cost to me. | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Tadas CiuckysI had an extremely frustrating experience with this dealership's service department. I scheduled an appointment for my car service, dropped off my car, and expected timely updates. However, an entire week passed with no communication. I called multiple times, only to finally hear back that they hadn’t even looked at my car yet! When | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ Emad Al-abedGOD BLESS THE TEAM AND SERVICE I EXPERINCED TODAY, I WOULD LIKE TO SHOUTOUT MR. DAVID FOR MAKING MY APPOINTMENT SMOOTH FAST EASY. | Read Full Review1/22/2025 12:00:00 AM | Google
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★★★★★ Angie RivadeneiraI recently purchased a Jeep from Route 46 Chrysler Jeep Dodge, and I couldn't be happier with my experience! Wagner was incredibly helpful throughout the entire process. He was knowledgeable, patient, and genuinely cared about finding the right vehicle for me. His friendly demeanor made the experience enjoyable and stress-free. I hig | Read Full Review1/20/2025 12:00:00 AM | Google
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★★★★★ Krystle AdamsThis past experience with them was horrible. Apparently, they no longer own their facility, and with its new owner (a merge), all things like rentals gosh through them now. We were never notified of this change. My car went in for service. They did not even offer a loaner. After they had my car for a few days and it was still not eve | Read Full Review1/19/2025 12:00:00 AM | Google
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★★★★★ Jack CusumanoI got great service from Robert Islamov Thank you | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Gregory NugentDave fresco takes care of me with both vehicles I trust his opinion | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Amanda Bobenkoif i could give zero stars i would. i took my car there last month for a oil change. After that my jeep kept doing odd things. I have the 4xe and it kept saying "electric mode temporarily unavailable fuel and oil refresh in progress" it was constant and lasted days. then my gas gauge stopped working. so we took it to Rt4 Jeep in Para | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Dana PereiraOne of the worst experiences ever with their service department had my car for a week and a half for a valve tap and feeling like the trans was slipping. My one conversation with the technician Robert was trying to undermine me that the Durango has an audible piston sound. Advised him this was not my first Durgano and that was not wh | Read Full Review1/14/2025 12:00:00 AM | Google
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★★★★★ erika franco acevedoEste consecionario no se lo recomiendo a nadie ya que lleve mi carro me cobraron 1.000.000 dólares y me quedo igual de malo no le hicieron nada fui y me queje con los supervisores pero ellos no me resolvieron nada alla en este consecionario no tienen ni ética profesional ni mecánicos tan buenos como uno cree a toda la gente les acons | Read Full Review1/12/2025 12:00:00 AM | Google
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★★★★★ Haley DeFrankHorrible horrible horrible !!!!! My 2023 jeep compass battery light keeps coming on. I reached out to the service department in which they told me, “MAY, not be covered by warranty and after the diagnostic test would be $300 minimum”. This is a LEASED vehicle, under 13k miles, have had a little over a year. I would NEVER, EVER, lease | Read Full Review1/12/2025 12:00:00 AM | Google
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★★★★★ Kevin PalekRJ Salas leased me 4 vehicles. When one of them had an issue with a battery light he told me to go to a local repair shop. THIS VEHICLE IS LEASED. The service dept is trash and take forever. DO NOT LEASE OR BUY HERE | Read Full Review1/12/2025 12:00:00 AM | Google
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★★★★★ Anthony ColasaccoAvoid this dealership at all cost. I own a new Jeep and have had several electric issues. Despite the car having less than 20k miles and it being under warranty, I was told the car must be kept for at least a week to diagnose the issue, and no rental reimbursement would be provided. However, the dealership in Poughkeepsie where I pur | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ [email protected] GuillermoAcabo de pagar mi Jeep compass 2019 voy el lunes 6 de Enero al dealer a preguntar porque se supone que cuando terminas de pagar te dan una llave mas Cual fue mi sorpresa que me dijeron que allá las cosas no functionan asi que si yo queria otra llave tenia que comprarla Que yo no podia venir después de haber pagado por 5 año a pedir | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Maximiliano MendezCustomer service manager Nicole Polanco is very attentive and always worries about how the customer feels is amazing to have someone in customer service that I can count on!!!!! | Read Full Review1/7/2025 12:00:00 AM | Google
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★★★★★ PhilWorst service. 0/10 waste of time and money. Workers leave truck a mess | Read Full Review1/6/2025 12:00:00 AM | Google
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★★★★★ Philip ForteThey leave van disgusting and outside. Eat pizza in it and leave mess. Take 2 weeks and can’t even change oil. Be careful when you bring here, they try to charge for stuff you don’t ask for. Workers too disorganized to help and takes one hour to figure out how they screwed us | Read Full Review1/6/2025 12:00:00 AM | Google
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★★★★★ R. SavastanoSaleman Hector Colon was a very good salesperson. He was overruled by his boss. Management was not was appreciative of us as customers. They added hiddedn fees past the listing price and said this is how the industry works now. They had a take it or leave it attitude. He said they will sell this car tomorrow it did not matter if we p | Read Full Review1/2/2025 12:00:00 AM | DealerRater
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★★★★★ Carlos AI highly recommend this dealership versus other similar brand dealerships in the area . This is my second time leasing a car with them. I visited the dealership back in April and had the pleasure of meeting Gabrial Dominguez who is a very pleasant person to deal with, and is very experienced . I was looking to get out of my curren | Read Full Review1/1/2025 12:00:00 AM | Google
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★★★★★ Alejandro PerezI wouldn’t doubt in bringing in my Durango for service here. From the receptionist to the advisors even the tech that test drove with me to duplicate my concern. After the repairs were done on my car, it’s driving like new! I’ll be back for an oil change in a few months. | Read Full Review12/29/2024 12:00:00 AM | Google
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★★★★★ DEALERPARTSUNIVERSITY *****Great staff. Drove in with no appointments with a check engine light. Was welcomed with open arms. Had to leave my car, but I was just happy they were able to take it in. Paul the shuttle driver was more than happy to give me a ride home. Highly recommended | Read Full Review12/28/2024 12:00:00 AM | Google
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★★★★★ Brian MunozI asked to speak to mechanic for a transmission problem and the guy didn’t want to transfer me to anyone told me questions cost money I see why they a 3.7 | Read Full Review12/28/2024 12:00:00 AM | Google
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★★★★★ tara wartellFrank jr and Pj were amazing ! From getting me out of my old lease to helping me find the right truck for me. Every step was easy with them best car buying experience yet! | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Daniel GrinbergA note about dealing with Nicole and Moriah Santos from this dealership. It was the most disrespectful, rude, and attitude-filled conversation I’ve had in YEARS! I’m talking eye rolling, interruptions, and outright lying. I came in for a check engine light, and my concern was entered COMPLETELY falsely. They refused to generate a ser | Read Full Review12/14/2024 12:00:00 AM | Google
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★★★★★ G MkdWe bought our Jeep suv from this place I'm servicing my truck at this place also Extremely satisfied with Mike(sales manager) and Anthony from service part. Very easy and please to work with both guys. Highly recommended to anyone! | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ John KonThese people are crooks. They tried to double charge me for a diagnostic that was supposed to be free due to a recall. Then they claimed that my transmission was shot. Brought my car to another mechanic and the only issue was the battery. They tried to screw me for over $7,000. Never go here for anything. They are crooks. | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ Pipe KingzGo see Pj & Rico doesn't get any better then these guy's No more to say then that | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ N VDon’t go here! Peter the so called manager is unprofessional no progress is every made place doesn’t answer calls list can go on and on. Auto zone might be more knowledgeable than this place.. | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ William PlauskiThe worst parts department on the face of this earth! Do not do business with these people! I ordered parts for my car and then some Alvin Perez decides to hijack my order and demand a VIN to make sure the parts fit. I know that the parts fit and cross referenced part numbers. I tried multiple times to call and clear the issue but no | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ sharon avivMoney hungry and terrible service! Charge 150$ for oil change when any other place is charging 60$…tell you will take 2 hours when it’s actually took 5 hours, stay away!!! | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ Sundeep ToorayBad experience. I came to sell my 2011 Dodge Caravan and sales rep Nazir just offered me a total rip off, without properly looking at the vehicle. Please learn some customer service etiquette. Thankfully I was able to sell it for double the amount offered at another dealership. | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ Melisa NortonWorst car dealership around. My husband was negotiating the price of a car with them and they sold it to another dealership not even a customer another dealership in the middle of negotiating a deal with him and didn’t even have the respect or courtesy to let us know. | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ Samantha ChirichelloRun Away from This Place! I strongly urge anyone considering this place to RUN the other way! They are deceitful, manipulative, and money-hungry. My experience here was a nightmare. They misdiagnosed me just to keep me coming back, and they were only concerned about how much money they could extract. The staff is unprofessional, unc | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Jason ChaconWorst communication of any dealership service I have ever received. I would recommend to look elsewhere to bring your Jeep. | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ StephenI purchased a 2023 new Jeep Wagoneer nothing but problems under 6,000 miles been in shop twice major issues no information to contact cooperate office or GM | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Juan lagaresThe person at parts named Alfie. Very condescending person. Extremely unhelpful almost to the point of being passive aggressive. Expects to know what part you need but you're at the parts department Tell me how that works out. I can't wait until AI takes over the simple people's jobs. I'll never go to this place again and wouldn't ev | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ JRUpdate to my original review… it got worse!! This is my second review stemming from a recent vehicle lease… regarding the new truck I really have no complaints but the rest of it, COMPLETE NIGHTMARE. Their quality of customer service is poor beyond measure. First, my temp tag expired and they refused to print me a new one even tho | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ JustWantOurMoney0419This is my second review stemming from a recent vehicle lease… regarding the new truck I really have no complaints but the rest of it, COMPLETE NIGHTMARE. Their quality of customer service is poor beyond measure. First, my temp tag expired and they refused to print me a new one even though my regular plates were not available yet. Th | Read Full Review11/19/2024 12:00:00 AM | DealerRater
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★★★★★ FONZIE.SHORRIBLE CAR LOT...The worse customer service sales and service.They sold me a car with engine troubles.Took them over 30days to do patch work after coperate got involved.Still had same issues when i finaly did recieve my car back. I had to go up to dealer numerous times because lack of communication from service consultant and sales | Read Full Review11/17/2024 12:00:00 AM | DealerRater
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★★★★★ Ace TeamThese people are scam artist I don’t even trust them with any of Credit bureau or getting them to even get into a car they sell broken Vehicles and they don’t care about you they only care if the car is out after that your just no one to them . All the vehicles have issues they should get closed for it | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Nuria HernandezI feel compelled to write this review due to the inadequate communication from PJ Chak, the finance manager who assisted me during my vehicle purchase. Over the past two weeks, I have left multiple messages requesting a discussion regarding the absence of adjustments to my loan amount, specifically concerning the cancellation of the | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Julio NeiraBrought in my secondary car (2021 Jeep Compass Trailhawk) that needed some repairs covered by warranty. The repairs took some time as parts had to be ordered and techs had to take some extra looks at the issues but ultimately very happy with the results and my Trailhawk is running smooth and without any strange sounds. Toni took care | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Ariel ClarosThis places is the worst place to get a car I am so upset because my car got a recall not only that but more problems then anything they don’t care if you lose your job or if you got bills to pay don’t want to take there peace of crab back and scamming people but talking to you nice but when the car has a problem they don’t care the | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ alex defuriaIf I could give zero stars I would. Took 6 weeks to repair my vehicle. Returned the car back to me looking like it was used in Monster Jam. Almost looked intentional. Dirt everywhere including in the interior. Their workers transcribed into the mud on the car and being that it sat there for 6 weeks, a car wash couldn’t remove it. Con | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Devi ArjunMy dad took his Ram 1500 to the dealer on Andrews Drive. Kept his vehicle for over 4 days without any notification. Charged $300 just to check what’s the problem with the heat. Told him about other things to fix when it was fixed beforehand. Such a rip off! | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Greg BabnikMY VEHICLE IS CURRENTLY AT RT 46 CDJR FOR THE LAST 7 DAYS FOR A GPS ISSUE. THEY HAD ME BRING THE VEHICLE IN LAST WEDNESDAY TO LOOK AT. WHEN I CALLED ON FRIDAY TO CHECK PROGRESS I WAS TOLD THEY HAVENT LOOKED AT IT YET BECAUSE THEY WERENT BRINGING IN ANY NEW WORK AT THE END OF THE MONTH.. IVE CALLED NUMEROUS TIMES TO CHECK PROGR | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ Gerald SchmidtMy girlfriend purchased a 2021 Wrangler 4Xe on October 5th. The car was a CPO so we didn’t do a PPI. After two weeks I noticed a fluid leak. I inspected under the vehicle and found the transfer case to be leaking. Also, the rear wiper doesn’t work. I took it to my local dealer for repairs today but was told there is no record of any | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Nelzi MendezThis dealership has the best pre-own pricing hands down! Our sales representative Ahmed was a delight to work with, his professionalism and customer service sold us in buying our BMW x7. Ahmed thank you for your outstanding service and for getting my family our dream car! Best of luck to you always! Thank you! | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Catherine TirpakIf I can give less than one star, I would. I bought my vehicle from this dealership about 10 years ago with no issue. They happily took my money for a beautiful car. Fast forward to today, I took my vehicle in for an issue I was having. They kept my car for over a week, charged me $2900, and sent me on my way only to have the sam | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ zurfau mohammedThe problem started when i first financed my jeep compass, the car would jerk, the steering wheel would lock. It just has been a headache. And when I bring my car in for a oil change, it is extremely expensive and the service takes more than 3 hrs. Highly disappointed. | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Radwan HammoudaLet me first start off by saying I called the dealership to bring my tow truck in due to a leak mind you my truck was there prior to that for 2 and a 1/2 weeks for a rear leak when truck was there Ask the service man to make sure that to go over the whole truck and while it's sitting there finally after 3 weeks I picked the truck u | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Rashad AlawiAs a Bussniess owner I hate to leave bad review , but I really have to for this Bussniess All they care closing a deal , I mean your in the sales business, make your money . But give your customer . Very unorganized I should have read the reviews before even pulling up here . 1st thing it took the sales gu 1 month to get my plat | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Luzadriana RestrepoHorrible service, I took my Jeep there for service engine light will pop up every now and then. When I first took it I was informed unable to check it do to the fact that they were in strike, then several months later took it again and told me I had to pay $1400 for a part that needs to be replaced, on top of that I had to pay for di | Read Full Review10/19/2024 12:00:00 AM | Google
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★★★★★ Ed DI saw your ad online i called the girl Mariah told me they had an approval for the truck i wanted wouldn't give me any details when I asked for the details so it wasn't a wasted trip because I love over 3 hours away she came back and told me 50 percent down or finance a car I wanst interested in for 1000 after wasting a half hour of | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Joe Como0/0. Dishonest dealership. Warning: check your invoice before you sign. There were unexplained vague charges over $1000 that I didn't notice immediately. They could not explain the charge. Later said was destination charge. But...they already charged for destination. I threatened to take them to small claims ct before it was refunded | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Fernando CalleNice place for buy a car. Expensive, but they would do everything to get you on a car. | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Roberto CatalanEl área de servicio n lo recomiendo un pésimo servicio q mi truck 3 semanas lleva y no me lo reparan y solo pretextos son n se lo recomiendo a nadie | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Marcel DanenbergIf you like the Jeep, it’s the place to be. A good inventory of all the models. With a great Wrangler 392, final addition in the showroom. | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ Mohamad NasserI recently visited Route 46 for service on my 2024 JEEP and unfortunately, my experience was extremely disappointing. From the moment I arrived, the service advisors and the service manager were rude and unhelpful. They seemed disinterested in addressing my concerns and barely provided any information about the services being perform | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ brandon agudeloI’m gonna start off by saying that I bought a 2019 Ram 1500 not even 2 years now. Since then not only have I had multiple exhaust leaks from the vents which were only temporary fixed after bringing the truck in but also the transmission has gone out. The truck has been sitting in the dealership’s shop for almost a month now. Trying t | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Ligia RodasLleve mi carro el día jueves por una falla en la luz frontal, también unos empaques de la puerta que no están bien, y problemas en el encendido. me la entregaron hoy viernes.( 9 días después) y resulta que la luz y las puertas siguen igual no hubo reparación. | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ Gregory CuocoI called to make an appointment to get something fixed on my car under warranty and I was told that it would be a week before they even looked at it. Why do I have to leave it there if they're not going to look at it. Just tell me when you can look at it and I'll bring it in. Terribly managed. | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Randi BohlinI’m going to start this review by saying that I drive for a living and have bought more cars than most people have in their lifetime. Frank & PJ at Route 46 absolutely refused to be beat by anyone, and believe me I tried. My experience was seamless, easy, convenient, and to be honest was the best deal I’ve ever gotten on a car. I got | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Denise SardenWent to figure out what my next move was out of the 2018 model with its endless service issues and that was a mess…. The service department needs serious examination, and sales??!! I was given a salesman RJ who couldn’t seem to care less about me or my needs as a customer, left me sitting there an hour with little to no contact jus | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Genran2 weeks wait for replacement one small piece from suspension After that they they return the car dirty as if it was standing on a construction site | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ ANDREW SMITHI recently purchased a Jeep Grand Cherokee from Route 46 Jeep, and I had the pleasure of working with PJ Chak. From start to finish, PJ made the entire process seamless, professional, and enjoyable. He took the time to understand my needs and answered all my questions. The entire experience was smooth as everything was done over the | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ shevinmohabirThis dealership is completely xx. Service department is the worst. Wish I can say more | Read Full Review9/16/2024 12:00:00 AM | DealerRater
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★★★★★ Jenny MoralesThis is truly on of the worst places to take your car to get service, they ask you to bring your car in but they leave for week un touch, they think customers can rent car cause we are all rich haha, I brought my car here and I regret it, I pick up my car and now it’s scratch and has dent, and they are like let me see what I can do. | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Alberto BadilloThanks to staling almonte for the best service i ever had buying a new car will send friends and family tgabks rt46 chrysler | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Caitlin NaletkoSales!!! So this is our 4th vehicle from jeep 46 we got 2 rams and a jeep compass now jeep grand Cherokee 3 leases and one certified pre owned vehicle Mike Chalk is one of the best got us in our first 3 vehicles Mike (different Mike) the manger helped get us into this jeep grand Cherokee L honestly we won’t go anywhere else they do | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Genesis Milagros HenriquezDon’t go there! The car that I bought just 4 months ago the battery needed to be replaced and it turned all the lights on and then the airbag light never turned off. When I called my dealership sales person he told me is not his problem and I have to paid to repair it. | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Karan RCouldn’t recommend Route 46 Chrysler Jeep Dodge more. I bought a new 2024 model here, and was assisted by Mike, and his boss Mike. They were both absolutely fantastic to work with. Very personable and genuine individuals. What stood out to me was that during the whole interaction, never once did I experience that “salesmansy” pitch ( | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Danni VThe cars & prices online are incorrect also the cars are all filthy & smell! | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Hector ReyesNo lo recomendo. Son unos estafadores me hicieron firmar contrato mas de 3 veces. Ya en el ultimo me dijieron que todo estaba igual y un par de meses me entere que me habian quitado unos seguros extras que habia puesto. Estoy averiguando bien si es legal lo que hicieron. Porque si es asi les devuelvo su carro y me voy a otro dealer | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ Tammy Jean BoeschI highly recommend Route 46 Chrysler Jeep Dodge and Ram of Little Falls! Make sure to see PJ, a highly professional and knowledgeable sales representative. I have never experienced such an easy and smooth vehicle purchase process! PJ is not the typical “salesman”; he takes his time with you, is patient, and makes a normally stressf | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Cassondra Diazawesome experience from start to finish. PJ was awesome and hooked us up !! Smooth, easy process from start to finish . We will continue coming here for future cars !! Thank you PJ ! | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ William SchlesingerThe people here are extremely rude. I am missing parts from my order and instead of helping me they just keep transferring me around to voicemails that are full. Sometimes transferring me to an incorrect department even when I'm still in the middle of explaining who I need to talk to. | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ RF SWe brought a relatively new mini van for service and they called and said that they had an issue and it’s totaled due to water damage. They’re trying to take no responsibility for it. AVOID at all costs. What a joke. I am planning to contact the owners and consult my legal counsel. But this is a real pain. They don’t even have t | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Arlene RemusWorst customer service ever! They don’t return phone calls, texts or emails. My husband’s truck had check engine light come on not even a week after purchasing it. He had to go in person for them to do anything about it. His temporary plate expired and no one called to tell him his plates came in. They SUCK | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ fabio mariniRoute 46 Chrysler is a Complete Scam – Dishonesty, Rudeness, and a Total Lack of Integrity Despite an exceptional experience with the salesman Ahmed, my overall interaction with Route 46 Chrysler in New Jersey was absolutely horrendous. This dealership is nothing short of a scam, especially when dealing with out-of-state customers. | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ SVS TrashBuyer beware. Overall the buying experience was not bad, the staff was helpful and polite. Our issue was after the purchase. We were told the car was under the original 36k, 3 year warranty. We took the car in for service (at another more local Chrysler dealer) only to find out the warranty expired in March 2024. We purchased the car | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Ivan JimenezNo no me gusto nadie se acerco para ayudarte ,o seria que llegue en el momento inoportuno | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Griselda De MariaI understand that you never remember the name of your clients, because everything is a confusion in that place, my family and I have bought cars in this dealer, yesterday we had the last problem with you, trying to fix our car, this is the last time, because we will not return and I do not recommend this place to anyone, horrible and | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ MelHorrible!!!! PSA: DONT GO HERE FOR ANYTHING. Car was severely damaged on their lot- water damage- total loss ! I brought it in for service -hear from no one for a while- when I did get a hold of someone they were useless. My car has been there 1 month- failed to tell me that they had 20 car appointments before mine- I would have | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Catarina0/0 star service. The worst service I have ever experienced in my life. Car was there for 3 weeks without getting looked at. The day we say we’re picking it up no matter what, they magically look at it and “identify” a problem that “may or may not” be the issue. We called every day for 3 weeks and were told it’d be seen next. Oh, and | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Vincent ForninoMike is the best in the business. He is always responsive, no matter what day/time it is. He has never failed to give us the best deal, understanding every situation and going above and beyond to provide a solution for our family. We have purchased many cars from this dealership and will continue to do so, because there is nobody bet | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Hector ReyesThis place is really bad. Manager financial they had bad attitude after the sale. Two months for get my plates. Nobody gave an answer and it’s look I am not the only person had the same problems. By the way it’s the second car I bought here but first time was good nice people look like the have to get those people back | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ Kayla MulliganShocker that I came to leave a one star review and realize I’ve already left a one star review on my main account for this dealership when I was looking to purchase a car here. Dealing with service has been an absolute nightmare. 4 months waiting to hear about a part for a recall on my car when I tried to call after a month I was met | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Ignacio RosarioThey screwed me they were supposed pay off my car and its been a month and they haven’t paid it off now Nissan put me in default the sales person, Henrique and the manager Hector Cruz. They are a bunch of scammers. Do not deal with them now I’m stuck with three car payments. Thanks to them when they told me they was going to pay off | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Radwan HammoudaIf I could give you a negative number I would let me first start off by saying I made an appointment a week and a half ago to drop off my truck you assumed that when you bring your truck in the day of your appointment that you would look at the truck and fix whatever is wrong with the truck know these people take your truck and sit i | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Martin GarciaWhere can I start? The worst everything you can imagine,a nightmare..So I purchased a used 2022 jeep Grand Cherokee back in April 2024,I told them the breaks and alignment wasn’t right,they said don’t worry we’ll fix it at no extra cost to you,I said ok we have a deal,I bought the car,brought it back to get it fix,the attempted to fi | Read Full Review8/4/2024 12:00:00 AM | Google
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★★★★★ Tadeusz ZubekI have no idea how this place does not give you a loaner vehicle. You spend thousands of dollars for a car but when something goes wrong with the car and is still under warranty they tell you to go to another place because they do not give out a loaner. Even better they tell you to rent a car and pay out of pocket. Worst customer ser | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ TonyThe worst service I ever dealt with in my life , some girl in service with tatoo was so rude , never dealt with a person like that , don’t go there for anything ever !!!! | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Cindy Funeslike all the other reviews AVOID THIS PLACE!! I’ve had a very similar experience like everyone else. They had my car, claimed to “fix it”, the day I picked it up no more than TWO HOURS LATER and it turned off on me. Sent it back and now they’re claiming a different part of my car is the issue. Why was this not the initial diagnosis? | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Jose O SuarezMalísimo el servicio tengo tres semanas con mi jeep en el servicio y asta ahora ni el encargado ni nadie se comunica conmigo Para decir que está pasando y e rentado auto por tres ocasiones para ir personalmente y llegas aya y no hay respuesta | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ JRPurchased a new 2024 jeep back in the beginning of June. They made the sale part of it very easy… and then our temporary plates expired, they refused to issue a new one and kept delaying getting the real plates. Finally got them after the car was technically unregistered for a week. They tried to say “the police are aware of a system | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ JustWantOurMoney0419Purchased a new 2024 jeep back in the beginning of June. They made the sale part of it very easy… and then our temporary plates expired, they refused to issue a new one and kept delaying getting the real plates. Then they said they’d overnight me a new temporary plate after it was expired, they never did that and never returned my ca | Read Full Review7/31/2024 12:00:00 AM | DealerRater
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★★★★★ Peachy KeenI had an appointment on Fri. Feb. 19 th for the Free oil change, multipoint inspection and tire rotation service given when I purchased the vehicle in 2022. I noticed my tires were not inflated properly, the work order read I declined tire rotation, none of the multipoint checks were provided. The manager stated tires were actually r | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Angela ParkThe service department here is super unprofessional. Not surprised their overall reviews are terrible. They will never put their customers first, so don’t waste your time or money here. Go somewhere else. I dropped off my jeep here for an electrical service and they told me that it would be set within 3 to 5 days. They kept it for t | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ L I F E. SHORRIBLE DEALERSHIP. HORRIBLE DEALERSHIP.This dealership has HORRIBILE sales and service practices/customer service.DO NOT BUY OR SERVICE YOUR CAR AT THIS DEALERSHIP.My expierence and the people i dealt with at this dealership was HORRIBLE.I bought a 2022 grand cherokee summitt reserve with 21,000 miles and had issues with it with in | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ VanessaWhat i dont understand is how does a dealership sell a certified pre owned used veh with bad tie rods, bad breaks and rotors. Only after having the vehicle for a month and not understanding why the car was making the noise it was making. I tried to reach out to the person who sold me the veh but also the manager who i even sent a rec | Read Full Review7/24/2024 12:00:00 AM | Google
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★★★★★ DawanJust do not go here without knowing how car salesman work | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ Serina MogliaDO NOT WASTE YOUR TIME... As soon as I arrived, nobody knew about us come for the appointment they set up for me.. Sat us down at a sales reps desk, who walked in asking us and looking confused why we are sitting at his desk.. so we told him what we wanted and how we had an 9am apt to see this car that I just drove 2 hrs to see and m | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Leshly AriasLa verdad es que es increíble la demora que hubo para que puedan arreglar mi automobile. Duraron tres semanas, el cual no sería ni un lío tan grande si cada vez que uno llamara realmente contestaran sin esconderse diciendo que no están o que no pueden atenderte, prometiendo que te llamarán cuando no lo hacen. No hay nada peor que no | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Jody RemacheThis place is completely unprofessional, their customer service team lacks communication skills required to handle day to day business. I will never use this dealership again and suggest no one uses this dealership unless their intent is to be frustrated with the lack of support and professionalism. | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ helen barreraMi mala experiencia comprando en este lugar, en primer lugar ellos te mienten, con el tema del seguro gap, que es obligatorio pagarlo, pero eso no es así, ofrecieron hacerle cambios al auto, poniendo lo que no es original, cuando te atienden por la parte de enfrente, pero después te atienden en la parte de atrás donde hay muchas pers | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ SamyBad customer service service they never return your call. They keep you on hold forever. I’m so disappointed about this Dealer. I just need a simple answer for a small questions and they give me the runaround for three days already. Nobody could answer me a simple question regarding my car, the receptionist keep telling me OK we will | Read Full Review7/12/2024 12:00:00 AM | DealerRater
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★★★★★ Jorge LesmesDropped my truck for repair on June 26 in the Woodland Park shop, today is July 6 and nothing has been done by the mechanic, Service Advisor doesn’t answer my calls, I decided to go to the shop on July 3 and the truck was on the lift, I’m really unhappy with the service from this shop, I purchased three cars in this dealer but seriou | Read Full Review7/7/2024 12:00:00 AM | Google
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★★★★★ Erika VladimirovI drove an hour to look at a car that I was told was at the dealership and very much intended to buy only to be sat for twenty minutes with zero communication from anyone then told the car isn’t on the lot and to come back another day. Needless to say I’m not going back. | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Daisy CarradoriThis place sucks badly customer is horrible don’t come here to buy cars | Read Full Review7/3/2024 12:00:00 AM | Google
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★★★★★ originalsbyginoI would like to shout out Gabriel Dominguez! This is my 4th Jeep that I have leased at Route 46 and each time I go back to Gabriel. He makes my experience so easy and straightforward. He's professional, honest, answers all my questions and always gets me the best deal. If you're looking for a Jeep go see him and know that you will ge | Read Full Review7/1/2024 12:00:00 AM | DealerRater
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★★★★★ Di BoltonService Dept. Waited a ten days to get an appointment to bring my Grand Cherokee in to get a diagnostic — once I arrived the service guy tells me that they will have my car for at least a week and a half but could be up to 2 1/2 weeks -I thought he was joking— so inconsiderate of their customers time. Just tell me it’s going to be 3 | Read Full Review6/30/2024 12:00:00 AM | Google
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★★★★★ Figgyfig239I brought my vehicle here for a simple oil change and tire rotation; on Tuesday, June 25, 2024. I made an appointment one week in advance. Checked the car in at 12:00 pm, spoke to the service advisor (Moriah Santos) and waited in the customer waiting room. After waiting for two hours! the service advisor walked into the waiting area | Read Full Review6/26/2024 12:00:00 AM | DealerRater
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★★★★★ L RUpdate: I spent two months waiting for the plates to be delivered to me, I finally got it. Only after Jaime responded to the review with his contact email. I'm still waiting for the refund of the warranty that I canceled, since April 27th. I continue to fight to resolve all these problems. I bought a great car but I had a bad exper | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Jose PeraltaBest experience salesman Ahmed Elba was ver courteous, patient , and straightforward thanks | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ rayemartinezIs it possible to give negative star, this is by far the worse place to do business. 45 days ago I leased and still no plates. They don’t even answer their phones. | Read Full Review6/12/2024 12:00:00 AM | DealerRater
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★★★★★ Ryan McGoldrickPeter Chak is one of the most amazing people I have ever worked with at a dealership. This dealership is amazing and really go above and beyond to put their customers at the forefront of the process. I can’t say enough great things about my experience here 10/10. Go there it was the smoothest experience I have ever encountered in | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ L RTHE WORST POST SALE I'VE EVER SEEN!! IF I COULD PUT ZERO STARS I WOULD DO IT. They don't answer the phone. They don't respond to emails. I've been waiting for my plates for almost 2 months and they haven't resolved it. I've been there several times and it doesn't work. They keep blaming the DMV, but I've never seen the DMV take 2 mo | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ labr23THE WORST POST SALE I'VE EVER SEEN!! IF I COULD PUT ZERO STARS I WOULD DO IT. They don't answer the phone. They don't respond to emails. I've been waiting for my plates for almost 2 months and they haven't resolved it. I've been there several times and it doesn't work. They keep blaming the DMV, but I've never seen the DMV take 2 mon | Read Full Review6/6/2024 12:00:00 AM | DealerRater
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★★★★★ Christina S.I recently leased my third Jeep and decided to give Route 46 Jeep a shot this time. I'm thrilled to say that this time, my experience was great. My fiancé and I dealt with Dave Scirica. Dave was incredibly helpful, patient, and understanding throughout the entire process. He listened to exactly what I was looking for and managed to p | Read Full Review6/5/2024 12:00:00 AM | DealerRater
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★★★★★ Christina ScardinoI recently leased my third Jeep and decided to give Route 46 Jeep a shot this time. I'm thrilled to say that this time, my experience was great. My fiancé and I dealt with Dave Scirica. Dave was incredibly helpful, patient, and understanding throughout the entire process. He listened to exactly what I was looking for and managed to | Read Full Review6/5/2024 12:00:00 AM | Google
