About Victory Chrysler Dodge Jeep Ram
Victory Chrysler Dodge Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- We Do State Inspections
- Ask About Service Contracts
- Certified Technicians
Call (315) 371-4432 today to schedule your next appointment.
Our technicians at Victory Chrysler Dodge Jeep Ram are ready to help you!
Victory Chrysler Dodge Jeep Ram is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Victory Chrysler Dodge Jeep Ram today at (315) 371-4432 to learn more
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★★★★★ jon falkGreat people who really worked to get the deal I wanted on my vehicle. Would highly recommend. | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ Kevin SlaydenVictory Chrysler Dodge Jeep Ram, Rome, NY did a great job servicing my Jeep Rubicon, I appreciate the quick turnaround and professional service. Thank you for the excellent customer service! | Read Full Review5/3/2025 12:00:00 AM | Google
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★★★★★ Rick CarmanGave them 4 chances and they failed me repeatedly. Purchase of 1st & 2nd vehicle went well. Everything went to hell after that. Poor quality (with damage) detailing jobs, typical used car con job with 3rd - and last - vehicle purchase. ($3,000 trade-in was listed for $10,000 a week later) | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ Jolie MurrayMatt Migon was an excellent salesman. He was very efficient, kind, and went above and beyond to find me the vehicle I was looking for. | Read Full Review5/1/2025 12:00:00 AM | Google
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★★★★★ Sam LitterioThe experience was great and we got the car we wanted. Thanks Dave for all the help. | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ Sean O'BrienI never felt pressured to buy a vehicle but the sales rep Glenn appropriately followed up with me and helped walk me through the vehicle buying process and answered all my questions. The dealership was responsive to my concerns and quickly addressed and fixed the couple of minor issues I had. | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ Chris JonesClean, professional and fast service. | Read Full Review4/27/2025 12:00:00 AM | Google
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★★★★★ Gary VillaAwesome service, took care me n met all my needs thank you | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Milly NashKyle was absolutely amazing. I truly felt taken care of. The last time I had my car serviced at Victory it took 4 weeks and I was really nervous on the length of time I would have to be without a car this time around. Kyle listened to my concerns and customer service and quickly got me taken care of. My confidence with Victory was re | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Billy PAs always great service when buying a vehicle. This is the second time that I have purchased a vehicle from Victory. My sales person John was awesome and I would recommend buying a vehicle from Victory to anyone | Read Full Review4/21/2025 12:00:00 AM | Google
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★★★★★ Shane NicholsonJohn and the team were fantastic . I cold called them asking for a purchase offer to take to my bank to get an approval. When the bank turned down the initial vehicle, John was able to get me a new offer on a different vehicle and he was able to get a deal that worked both for me and my bank with the exact vehicle I wanted without a | Read Full Review4/21/2025 12:00:00 AM | Google
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★★★★★ Tom LevantiTom in service does a great job every time I bring my truck in service is excellent | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ S LA+ business. Excellent customer service. Hard to find these days. | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ Dominick TarbaniaLease is over now. Financed my 2022 Jeep Compass Trailhawk in April 2025. Purchased bumper to bumper maintenance package and gap insurance. | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Ed CieckoVery professional and polite. I would recommend Victory to anyone who’s looking for service on their vehicle. | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ George Hunter (Hunter)Always professional and knowledgeable. | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Michelle TreenSales team walked me through every step of the purchasing process. I never felt rushed. Great service and team. | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Rob WalkerThe service team at victory was great, professional and very educating. Look forward to doing business with that team again in the future. | Read Full Review4/13/2025 12:00:00 AM | Google
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★★★★★ Marilyn FerrisMy husband and I had purchased several vehicles from this dealership over the years. Have always been treated with respect and continue to go back because I trust them. With my recent purchase I dealt with John and he didn't disappoint. I highly recommend Victory CDJR. | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Sandra EngleWelcoming atmosphere. Comfortable waiting room with coffee. Good service. Answered all questions. | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ Lisa VociStaff was professional and friendly | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ AJ FioriniNo hassle buying experience with a hometown feel! Sales Consultant John Kluskie was very knowledgable and extremely responsive via text or phone anytime we had questions. Highly recommend Victory CDJR of Rome! | Read Full Review4/5/2025 12:00:00 AM | Google
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★★★★★ Clifford MccoscoDoing busyness with victory many years now. Always been fair and polite. If in need of vehicle see glenn shaver. | Read Full Review4/4/2025 12:00:00 AM | Google
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★★★★★ Ellen CucciFriendly, very knowledgeable, and worked to gets a great deal! Excellent service! | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ Deborah GoddardI feel the mechanics are superior to most garages. And the customer service is very personable. Thank you! | Read Full Review3/30/2025 12:00:00 AM | Google
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★★★★★ Gabe ClemensService guy and tech got me in and out pretty quick and fixed my wheel up as needed. Very worth while | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Brandon BrutcherSales experience was the best I have ever had. Dave was a really nice guy who went above and beyond to get us the vehicle we really wanted. Definitely would recommend anyone looking for a vehicle to give Victory CDJR a call. Finance manager was also great to work with and get to know. Down to earth people who actually care about | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Ed WashburnI had a 1PM appointment and I arrived 10 minutes before hand. My vehicle did not get serviced until 45 minutes later. When I have an appointment for an exact time I expect to be waited on at that time. What is the point of having an appointment when you guys don't keep it? On the good side of this, my vehicle was only in the shop | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ Scott AichnerI got two vehicles from Victory. The first vehicle was a purchase for my wife and the salesman, David, treated my wife with respect. He listened to her wants and provided her with several options. I was very impressed with David and went back for another vehicle for myself. | Read Full Review3/24/2025 12:00:00 AM | Google
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★★★★★ Rockledge CampgroundThey did the necessary inspection efficiently | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Eric SanchezI was notified by Jeep of a recall for the high pressure fuel pump on my 2021 Jeep Gladiator and told I should take it to a Jeep dealer as soon as possible to have it replaced. I called the service department to schedule an appointment and was told that they are not accepting any new customers. How is this good customer service? I | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Bob RieckThey were timely and courteous while getting my inspection. | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Lyman Van hornI had two recalls for my 1500 ram . They took care of those pluse what I weeded done. | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Fred BangsThe service was excellent. Got me in and out in less than 1 hour. | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ chris cadyTom in service is an amazing asset to your company. I bring my car to you solely based on his customer service skills. | Read Full Review3/19/2025 12:00:00 AM | Google
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★★★★★ Jason DunhamGreat place to do business and work!!!! Come down and meet the team we look forward to seeing you. | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Katelynn BrothertonAmazing service with Jason. Friendly, well mannered, and knows what he is talking about. Also not pushy at all with buying. Great personality as well. | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ Michelle CadretteJason was very knowledgeable. Was not pushy. He was kind curtious. He was also funny. | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ JOSEPH PERROTTAOutstanding work performance. Bravo! Bravo! Bravo! Thanks so much for getting my Grand Caravan back on the road. | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ Bonnie BurgyI have bought several vehicles over several years and have been more than ever with the service department and all the people I have been working with for any business I have done there. | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Mike HLove the car but with a used car you always have some issues that need attention, sales and service stepped up to rectify the issue and made it right. However with the prices of the cars today prices are very high some thing you would expect to be complete like a second key fob, pretty pricey to replace on my own after spending what | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Corey GuidoNo hassle, tire rotation, oil change and recall completed in a timely manner. | Read Full Review3/10/2025 12:00:00 AM | Google
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★★★★★ Steve RosatiThis was my fourth time purchasing or leasing a vehicle at Victory since year 2009. All have been good experiences. The staff have been friendly and responsive and easy-going. | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ Kim WaltersFell in love with the beautiful blue trailblazer and being 2 hours away we were able to put a deal together and went and picked it up Saturday 3/1. Sorry for the headache Jeff and only took me 60 miles to figure out radio haha. Thanks guys I love it!!! | Read Full Review3/3/2025 12:00:00 AM | Google
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★★★★★ daniel weimerCheck engine light on . Problem fetected and quickly resolved | Read Full Review3/2/2025 12:00:00 AM | Google
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★★★★★ Amanda BarronciniDoesn't always verify warranty coverage. I would have stressed less and gotten work done at victory but they didn't say work was covered under warranty. I'm verifying another part with warranty and if they say it's covered, I'm probably going to ask if another shop will do it. Warranty on the phone, said the window control switch sh | Read Full Review3/2/2025 12:00:00 AM | Google
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★★★★★ Crystal HartmanMy was car was inspected quickly | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ Sarah JodlowskiGood selection of vehicles. Friendly and knowledgeable salespersons. Have been going to them for years. Always have had great service. | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Jeni NezicJohn Kluskie is great to deal with- helped me deal with my lease renewal! Would recommend going to him!! | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Thomas R. PerryMike Trickey helped us out. He works with my family a lot. My wife and I needed a more reliable vehicle, and they found us a real clean and solid one within our price range! Thanks Mike! | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ JulieThis is my second Jeep that I’ve purchased from Victory, and they have been wonderful. I was not a fan of not being able to make an appointment for oil changes at first, but anytime I stop in to have one done they are able to get me in and out in a timely manner. | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Renee WornWe are very happy with our vehicle. But the oil change service needs to change. We couldn’t make an appointment and we drive 30 minutes to the place. Then we had to wait 30 minutes to get in and the service took an hour. It would be more convenient if you could set up an appointment. | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Tressa CapparelliTom is an amazing person in the service department. I was treated poorly by his coworkers and he took care of my needs, respectfully and promptly. He is definitely a person that stands out and cares about his customers. | Read Full Review2/25/2025 12:00:00 AM | Google
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★★★★★ Mark MedvitI have had a persistent problem with my 2021 Jeep gladiator. The check engine light comes on and the engine will misfire. It has been in the shop there several times and has had what I consider major engine work done up to and including replacing camshafts twice. The last two times it was fixed. I did not even make it home before the | Read Full Review2/24/2025 12:00:00 AM | Google
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★★★★★ Steven WShout out to John Kluskie and the team at Victory! Just bought my third car from them, and my family has been coming here for years. Always a smooth, honest, and hassle-free experience. Highly recommend! | Read Full Review2/23/2025 12:00:00 AM | Google
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★★★★★ mike schmittAwesome! It’s great that I have a place to bring in my Jeep for oil changes that I trust! | Read Full Review2/23/2025 12:00:00 AM | Google
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★★★★★ The Lynne LifeGreat service and very friendly. | Read Full Review2/21/2025 12:00:00 AM | Google
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★★★★★ Lafayette PilipovicAbsolutely loved this place Matt Migon was absolutely amazing helpful and very funny and kept conversation the entire time | Read Full Review2/18/2025 12:00:00 AM | Google
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★★★★★ Dan CarpenterGreat buying experience as always. Have purchased our last 3 vehicles from victory of Rome and had a great experience every time. | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ Todd RogersIt was poor. No one called to let me know car was done though. And they didn't find a problem. Normally good service but this makes me question whether I want to use victory again. Probably will but if they didn't let me know my car was done I would not return. | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ savage kjWonderful service great ppl and would definitely go back!!!!! | Read Full Review2/10/2025 12:00:00 AM | Google
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★★★★★ Dominick TarbaniaLeased a 2022 Jeep Compass Trailhawk in July 2022. Can't believe that this Jeep looks and operates as good as it does. I'm impressed. | Read Full Review2/10/2025 12:00:00 AM | Google
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★★★★★ Richard WigginsHad an inspection of my vehicle. The handle to the hood release was broke they replaced it at no charge. We were there only an hour,with out an appointment. Very pleasant staff and quick service. | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ Yale RichAlways have had excellent service from CDJR Rome! | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ K HFrom David, our salesman, to Boss Lady in the FinanceDepartment, to Paul the owner of Victory CDJR in Rome, we couldn’t have been more satisfied with their professionalism and knowledge during our recent vehicle purchase. They all worked as a team at Victory to insure we received the best deal possible and we couldn’t be happier. Be | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ Mark LanziGreat service, great people, great product. | Read Full Review2/2/2025 12:00:00 AM | Google
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★★★★★ Mike KaidoThis is our 5th vehicle purchase from Mike Trickey. Been satisfied with every one. Victory has treated us well! | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Ed BeckerAlways a pleasure working with Travis when buying a vehicle. Thank you again Travis. | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Tony LomazzoI had an outstanding experience at this dealership. My sales person was professional, and the customer service was amazing. | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Richard EastupMy salesman, John Kluskie, was very helpful as was Paul. Victory CDJR made my vehicle buying experience easy and no hassle. Highly recommend anyone looking for a new or used vehicle to visit Victory CDJR. | Read Full Review1/26/2025 12:00:00 AM | Google
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★★★★★ Laine TiggesAlways a good experience. I just purchased my 9th vehicle from them! | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Daniel KelseyQuick and easy. Friendly service from the entire staff. Would recommend Victory to anyone. | Read Full Review1/22/2025 12:00:00 AM | Google
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★★★★★ Lori PeckKyle is exceptional! Thank you Kyle for taking care of my lease buyout. | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ Jill TietjenThis was the first time that I enjoyed buying a car. Paul was a doll. My salesman ,John Kluski was extremely helpful and patient. Kyle was the funniest. They all made my car buying experience easy. Most of all, they all made me feel at home. The easy going banter was the best. I haven’t laughed or had more fun, in a long time. I high | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ Ben TaborAlways busy, but get the job done.. thank you. | Read Full Review1/12/2025 12:00:00 AM | Google
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★★★★★ George HoffmanThey always do a thorough job when we bring our vehicles for service | Read Full Review1/11/2025 12:00:00 AM | Google
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★★★★★ Barb Honey ClairService great and was very helpful. Took care of my issue. | Read Full Review1/11/2025 12:00:00 AM | Google
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★★★★★ Stephanie YagerAbove and beyond making sure we were taken care of and even giving my toddler a balloon and making sure she had the best time while she was there 100% would recommend | Read Full Review1/7/2025 12:00:00 AM | Google
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★★★★★ vanna reismanJohn and his team were great and made things super easy to exchange my lease. Quick and professional service. | Read Full Review1/6/2025 12:00:00 AM | Google
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★★★★★ Matthew AndrewsService department has been excellent on my 4xe | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ Tanya Harosia SayyeauHad a problem with tire and I figured it was a sensor!! Took it in and they fixed it!!! Thanks guys!!! | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ Jack HardendorfTook great care of me. Took care of my problem very fast. Great staff as well. Would definitely recommend Victory Chrysler | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ Robert LuleyAs always service was done timely and professionally. Have never been unsatisfied with the service here | Read Full Review12/23/2024 12:00:00 AM | Google
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★★★★★ Josie ClarkFriendly people. Awesome,quick service. | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ Linda NewmanErica in finance was extremely helpful give her 5 star rating lovely lady | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ Hannah ChristmasQuick and easy process. Zach was super knowledgeable on the vehicle and helped make the process seamless. He was not pushy and answered all my questions no problem. | Read Full Review12/16/2024 12:00:00 AM | Google
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★★★★★ Ryan KirchVictory sales and support staff are very helpful and easy to work with! | Read Full Review12/16/2024 12:00:00 AM | Google
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★★★★★ Brenda RieselNice group of people . Matt was great to work with, got me in a beautiful Jeep Grand Cherokee! Loving it .. Would highly recommend ! | Read Full Review12/16/2024 12:00:00 AM | Google
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★★★★★ Jonathon LakeVery easy to deal with. Didn’t feel any pressure. Only place I will buy my trucks. Mike is excellent salesman. | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ Richard FardaTheir salesman and their service people you are awesome Best dealer in the northeast. Like I said the best in the North East | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ Missy SmithVictory has always gone above and beyond for me when I needed work done to my vehicles. | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ TOG YMKIn relation to service shop: AVOID! Completely incompetent and will take you for a ride. Came in for a visible coolant leak I was unable to track down. Was told it was a faulty water pump. Had it replaced for ~$2k. Picked it up, drove it home, got halfway, and started to get a coolant smell. Pulled into the driveway to see a puddle o | Read Full Review12/7/2024 12:00:00 AM | Google
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★★★★★ sharon jonesI enjoy the truth the team has when dealing with me and my vehicle. | Read Full Review12/5/2024 12:00:00 AM | Google
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★★★★★ Mark BigelowHad my Ram truck inspected. No appointment needed, in and out fairly quick. | Read Full Review12/5/2024 12:00:00 AM | Google
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★★★★★ Steve HauckFrom my salesman to the ownership I found my experience to be amazing. Their friendly approach to business is refreshing | Read Full Review12/4/2024 12:00:00 AM | Google
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★★★★★ Jennifer CadyExcellent care every time I bring my car in | Read Full Review12/1/2024 12:00:00 AM | Google
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★★★★★ Deborah KinneyWe had a service that included a set of free windshield wipers. The driver’s side was not clearing correctly. We called, we came in, they replaced them and now they are working perfectly. This dealership has always been very accommodating. We are a couple in our 70’s and this is the best dealership we have ever experienced. | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ Kyrie LagasseGreat service, and knowledgeable service staff | Read Full Review11/28/2024 12:00:00 AM | Google
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★★★★★ Andre Portillo10/10 experience and customer service! | Read Full Review11/27/2024 12:00:00 AM | Google
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★★★★★ Celia HetrickI was able to get my inspection done and people were nice?? | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Jim SuitsTom helped me with my service perfectly | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Mia DonlonDONT BUY FROM HERE AND DO NOT GO HERE FOR SERVICE!! Lets start off with me leaving the dealership with my car in November 2023 everything went well with purchasing my vehicle but as i was leaving i was told “if you hear any noises don’t worry about it we just replaced all the parts” Come a week later I was driving to work and I heard | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ susan evansEveryone at Victory is wonderful, friendly and easy to talk yo | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ Robert ReeseService was very good, and the people were very polite. | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ Skylar LA+ business. Excellent customer service. Hard to find these days. | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ C Brian OaksPleasant workers. Thorough and communicated well. Thanks | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ Shaun LangleyI've been dealing with dealership for years because of the service dept. Tom Boncella is going to be missed when he retires. Kudos to Linda Carlson at the front desk, she's a treasure!! | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ Marla BristolAlways EXCELLENT SERVICE. Happy customer! | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ Mark HujarExtremely friendly, helpful and dedicated employees. | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Ron HessI was in trouble and they were very quick to put a scanner on my vehicle and identify the problem… They were the fourth dealer I called, the rest all said they don’t have time… | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Scott StanardI love Victory, Always do a great job. Only complaint is that an 8:30 appointment and called at 2pm and told it’s just up on lift to get diagnosed. I understand the shop is busy, but my time is important also. Labor on bill was 1 hour but vehicle was there almost 12. | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Jenifer CarterDo not take your vehicle here to get serviced!! They have had our suv for about month to see if can be fixed, if possible for inspection andhave called us twice to tell us it's done and come to find out they called the wrong customer. They put breaks and tires on before even finding out if the engine could be fixed to get inspected!! | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Michael GrandeOil and filter changed without need for an appointment in a fairly timely manner. Disappointing that the technician didn’t advise that the engine air filter warning light was on and ask if we wanted it replaced. | Read Full Review11/10/2024 12:00:00 AM | Google
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★★★★★ Deb FMy visit was for service department. Always friendly. Answer my questions and this visit they went and found someone that would know the answer to my question that they personally did not know the answer to. I've always had a great experience when I visit. | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ James FisherWent in for an inspection expecting to be there an hour or so but was only there about 30 min. Great service and friendly workers. | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Therm ClarkIn and out quickly for routine service ( inspection and tire repair), was there long enough to enjoy complimentary coffee. | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ hailee mattWas great at first but been having issues. Even the owner is rude and won’t assist you and thinks the employees do nothing wrong. Won’t fix the issues with your car! Don’t buy from here | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ mike schmittAwesome! Needed help with a tire and for me in. Thank you! | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Jill KiefferWas treated very respectfully, waited for which I felt a reasonable amount of time for the service I required. Everybody very pleasant. That is why I always go to Victory for service to my car. | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ John EberleyService was done in a timely manner. Staff was very friendly and helpful. | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Timothy EngellVery friendly take good care of our fleet trucks through wheels | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Ted HousemanSales person was great, worked hard to get me all the discounts he could | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Elvis McGentrixProfessional staff and mechanics | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Tom LarkinMy wife and I purchased a Jeep Grand Cherokee. Mike Trickey was sales associate and handled everything great. Owner Paul Uvannai was in sales area, personally came over talked with us and thanked us. | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Ray VanderjagtAlways able to work a deal, this is my 5th truck that I've gotten from them and I have bought several jeeps and cars from them over the years | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Pamela MungerGreat people to do business with! Service people do their best to explain any and all issues and get things done in a timely manner. | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Joanne FountainThe service people were very knowledgeable and handled everything in a friendly manner | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Amber PooleCar was in for a Factory Recall. All went well. | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ David SageerVery professional, courteous, knowledgeable, and helpful. | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ LauraWaited 2 1/2 hours for an oil change only in the Express bay and paid $100. | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ joseph longoGood service, great people. Always a pleasurable experience ! | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Cady ReinaVictory is always going above and beyond for their customers and is the reason we keep coming back. Dave was great and helped us get a car within our budget and hand delivered, literally. | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Linda CarlsonCame in for an oil change and tire rotation. I understand that they are not permitted to take appointments, but the service was done efficiently and without too much wait. And on my last visit I purchased one of the oil change packages so the services were covered. That made it easy. | Read Full Review10/13/2024 12:00:00 AM | Google
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★★★★★ Matt BrinkerhoffBEWARE: Buyers stay away! This dealership will do nothing to help on the service end of things!!! I have been a loyal ram customer for 28 years. I buy a truck every three years. I switched to victory and I regret it. Had an issue with the from end of my 21 ram. When I made an appointment it was only a couple hundred miles over war | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ Knucklehead KnuckleheadExcellent A+ people | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Kristen KowalskiMike got me the upgraded Jeep I was looking for, in my price range! Couldn’t be happier with the entire experience! | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Cheryl SWe bought our Jeep here in 2016, and I've been bringing every subsequent vehicle here for maintenance since. Their service department is fantastic and very attentive to detail. The staff is incredibly kind and make efforts to fit you in despite a very busy schedule. | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ Yvette ChristensenAlways very nice and knowledgeable people. | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ gloriann schlichtA Female attendant at the service desk took my instructions. I was disappointed that they did not rotate the tires as requested at the counter upon arrival. Now I have to return. And I had a soft tire, which they did check it for leaks and brought it to 35PSI. I asked them to check the other tire pressures and I left the dealershi | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ Ellen CucciFriendly, very knowledgeable, and worked to gets a great deal! | Read Full Review10/6/2024 12:00:00 AM | Google
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★★★★★ Dominic AielloOnce again, Victory has done a splendid job. This time it was running boards/steps added to my Ram 1500. Great job, fellas. Thanks! | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ Sarah FirschingMatt at Victory was amazing to work with during the Sales process of my new Jeep! After dealing with multiple other dealerships with little to no customer service, Matt was like a breath of fresh air! We had our first conversation in the morning, made a deal shortly after and I picked up my new Jeep that evening!! 10/10 recommend and | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Paula PooleYes I would recommend but I see that you aren't taking new customers for service. | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Ryana LampmanJohn at Victory is great! So easy to talk to, and knows what he is talking about. Buying from Victory in Rome was such a quick and smooth process. Definitely recommend and will be back again. | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Don SmithAbsolutely perfect experience. No pressure sale, Zach was great. Victory CDRJ is great. | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Bryan MitchellVery professional and just great people to deal with | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Evelyn SuraceVery friendly service counter staff. Accurate guess at length of time for oil change. Good experience | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ Kim SteinerThey were able to get my vehicle in quickly and took care of everything at a reasonable price. | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Yorke YorkeGO ELSEWARE! When inquiring about a used vehicle, we stated that we want our mechanic to take it for a test drive. The Salesman Matt said "Well then I'm refusing your business, don't waste my time and hung up on us". We were on our way to spend $11,000 and most likely purchase the vehicle. When we called back to share this with the | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Marie PattersonI had a very good experience at Victory Jeep. They were very patient and answered all of my questions. I had an excellent buying experience. I highly recommend Victory Jeep | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ A MulvaneyI didn't have a long wait time, the bathroom and waiting area were very clean. Rodney F. Got my car back to me very quickly. | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Karen SearlThe service department is great. I had my car detailed. The inside was beautiful. Except the windshield had over spray spots on the inside from cleaning the dash. And the wheels weren't clean. And my personal stuff was forgotten and we had to go back. | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Jason VanPattenZach Watson was great! Everything was seamless and i will be referring and returning to work with him every chance i get! Thanks again. | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Nate ShipleyGlenn is a great guy! Helped me get into a great vehicle very quickly. | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Tom HigginsThe service team is outstanding. I feel like the writers put themselves in my position and were very interested in trying to help me solve my problem. I could not have asked for better service. | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Heath MillsonThey worked hard and solved the problem with my check engine light coming back on repeatedly. They gave me a loaner vehicle while they worked on my truck. I'm completely satisfied with there work ethic. | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ charles marshallI would very much like to acknowledge and thank the Service Department at Victory CDJR Rome NY for an excellent experience!!! After an 11 month ordeal of NON-SERVICE at Utica CDJR, Commercial Dr., Yorkville, NY, Anthony and his SERVICE Team at Victory CDJR Rome scheduled my appointment for two and a half weeks in advance, and solved | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Sam BrownAmazing customer service! Great selection. | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Alexander WoodI did not buy my car at Victory CDJR. I originally had my vehicle at CDJR of Utica (old Carbone) for diagnosis on a no-start concern, the vehicle was brought in in October of 2023, they had diagnosed an issue with the TIPM unit and had estimated a $1,665.78 dollar repair for the vehicle just to get it running. I had approved the cos | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Theresa UvinoMatt is the best ! honest and accommodating. he is honestly one of the best salesman! strongly recommend him. | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ lucas labrie\I came here looking for a new car. Was very happy with the variety of new and used vehicles to choose from. Just from what I saw everything was very neat and clean. I was completely satisfied with how smoothy the process went with the help of the finance manager, Erica Brown. Couldn't be happier with my new car. Will be bringing it b | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ marcus williamsI had my fuel filters changed on my 2500. They got me in on a busy day for them, even though I had called the week prior to get an appointment and was advise no appointment was needed. They had aftermarket filters as a cheaper option to MOPAR, one of them that THEY sold was so wrong, it wouldn't even fit. They put the OEM one in it a | Read Full Review6/11/2024 12:00:00 AM | Google
