About Terry Henricks Chrysler Dodge Jeep Ram
Terry Henricks Chrysler Dodge Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- We Do State Inspections
- Ask About Service Contracts
- Certified Technicians
Call (888) 470-8295 today to schedule your next appointment.
Our technicians at Terry Henricks Chrysler Dodge Jeep Ram are ready to help you!
Terry Henricks Chrysler Dodge Jeep Ram is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Terry Henricks Chrysler Dodge Jeep Ram today at (888) 470-8295 to learn more
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★★★★★ Carolyn CrepsSecond time getting a car there in 2 years. Once for my daughter and this one for me. Matt was great and everything went pretty smoothly. | Read Full Review5/28/2025 12:00:00 AM | Google
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★★★★★ Dan KiserAndy helped me find the perfect vehicle for my needs. | Read Full Review5/27/2025 12:00:00 AM | Google
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★★★★★ Mary Jo BoydEveryone is so friendly and they serviced my truck and fixed a recall issue in under an hour. Always a pleasure to have work done! | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ Jacquelyn ShortGreat experience! Very precise and efficient! Highly recommend! | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ kyle donaldsonDude told me an oil change would be $25 dollars. Got the bill it was over $80. Then they kept trying to talk me into other services for $120. However they wouldn’t tell me anything about the noise my car is making without an additional $180. I used to be able to walk in get a oil change and they would tell me what was wrong with my c | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Doug KraussGreat people who do a fine job with your vehicles. They take good care of my vehicles. | Read Full Review5/18/2025 12:00:00 AM | Google
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★★★★★ Chris EllingThey are friendly and helpful, treat you like family. Had the oil changed and tires rotated on my Jeep and did an excellent job | Read Full Review5/18/2025 12:00:00 AM | Google
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★★★★★ Nate LikeI had one of the best experiences in my like ever working with Alex Zimmerman. He made me feel like part of the family and worked with me through numerous trucks to make sure I got the best deal and truck. Super happy would highly recommend. | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Ruby Webbs CrochetI had a wonderful experience purchasing my Jeep Grand Cherokee! The entire process was smooth and stress-free. Alex was fantastic to work with—knowledgeable, friendly, and made sure everything went perfectly. I couldn’t be happier with my new vehicle or the service I received. Highly recommend! | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Alexis MorrisOverall I felt my experience at Terry Henricks was great at the beginning. I fell in love with my car, especially the interior and exterior of it. Everyone seemed nice and pleasant during the entire process of me purchasing the vehicle. April marked one year since I’ve had the car and I’ve been running into major issues like the cata | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Todd ChristyMatt was very attentive and personable. He did a nice job finding a car that matched our needs. I will go back to Terry Hendricks and Matt for my next car purchase. | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ Jamie LuceI took my daughter here to buy her first car on her own. They had a really nice 2018 ford explorer XLT. They were asking $14,000. I didn’t try to beat them down at all. I felt it was a far price. We signed papers. The engine blew exactly 14 days after we left there lot. I asked them to make this right and fix the car or pay me half t | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ tony davisGreat staff. Everyone was friendly and ready to answer questions. Only took about an hour from start to finish buying new truck. Would recommend this dealership. | Read Full Review5/4/2025 12:00:00 AM | Google
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★★★★★ april jarrellService dept. Is ALWAYS top notch !!!! | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ Dorthy PietrykowskiGreasy fingerprints on the driver side door. Took 1.5 hours. | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ Lauro PatinoThey help me a lot all the service it was good I recommend it. | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ Tyler SommersDylan went out of his way to assist our family with our transmission swap! The staff at TH are always polite and professional. The entire process was seamless. | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ travis biceGreat place. Great people. Best car buying experience | Read Full Review4/20/2025 12:00:00 AM | Google
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★★★★★ Dusty GrineQuick and efficient service, easy to schedule appointments. | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ Richard HupeEveryone is professional and explain things thoroughly. Some of the work was unexpectedly warranty work and the balance fell within the estimated cost. I will use their service department again for my Jeep. | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ Paul GuilliamThey do an amazing job with getting my car in quickly and changing the oil. Saves me so much time! | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ Tony CaprioniFound a Great SUV for a Great price! If you’re looking for a Great Vehicle, get ahold of Alex Zimmerman. Thanks again! | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Jeffrey FeasbyGreat sales and Finance team. Matt, Carter, and Chad helped us with a good trade in value. Chad wasn’t happy with the interest rates he got back from the banks so he called a couple of local banks and got me a much better rate. They stayed late to complete our transaction and we really appreciate it. Thanks guys. | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ suzanne grinerVery friendly service and a reasonable wait time. Very satisfied. | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Jenny MaasselCharged for something we did not cause; then sent to look for car in full lot of cars. Awful and unfair service. | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Emmajean BechsteinI just purchased my new Chrysler Pacifica from Terry Henricks Chrysler Dodge Jeep RAM dealership. I couldn't be more pleased with my purchase. With the help of my salesperson, Andy Downing, I was able to understand all the details of my new van. There was no pressure, just a very friendly approach to the options that were availabl | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ teresa and lindsay lutzMade appointment for warranty maintenance In and out efficiently. Loaner car availability would be a huge asset | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ Gary ShankEverything and everyone was outstanding ?? | Read Full Review4/6/2025 12:00:00 AM | Google
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★★★★★ Kent AdamsVery happy with Matt, and all staff. Happy with my purchase to. To Matt: Happy career challenge , and you have a great family. | Read Full Review4/4/2025 12:00:00 AM | Google
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★★★★★ yasonda fordIt started off good, but then I never heard back from them. If I wasn't approved then you would think someone would call and say that. Ghosting someone in need is never good. I'm very disappointed. | Read Full Review4/3/2025 12:00:00 AM | Google
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★★★★★ Jana LeiningerAlways great customer service and a friendly staff | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Ryan WheelerPrice was great staff was great. Good experience. Would absolutely go back for another purchase. | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Kaitlyn MNotice a sound coming from my fiancé 2017 Ram 1500 5.7L. Making an appointment was super easy, everyone was nice. We dropped it off around 8 am, and they said we would hear back in about an hour. We had to call them a couple of to get updates, and only got a call from them around 4 pm. They said that the sound was coming from the tr | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ BillGreat service, Dylan stayed in touch updated as repairs were being made. Needed to order part and let me know would be an extra day. Called by 11am next day saying everything was completed | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Mark PrzybylskiClean car, best price I found in two states, easy and friendly sales process. It was worth the three hour drive! Thanks, Andy | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ Jennifer DWent in for oil change. Very friendly professional service. The oil change didn't take very long, and I was back on the road. Love the pull up bay! Would highly recommend and use again. | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ Mark SteeleWe came to look at a particular vehicle and walked out with an even better vehicle. The wife is extremely happy with our new SUV. | Read Full Review3/23/2025 12:00:00 AM | Google
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★★★★★ Kevin NewellBest experience I've had purchasing a car | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ Jonathon GoinsAmazing sales people. Very kind and understanding. Very helpful and patient. I would 100% come back for my next purchase. | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ Clarice KnipeWe had a very good experience. Car seems to run well. Thanks to everyone there. | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Sylvia MillerVery pleasant, informed and courteous. | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Caroline CurtisThis was such a great place! They were very sweet and willing to answer any questions I had. The whole buying a car process was quick and easy! | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ Liana BaldwinThe service was good and I didn't have to wait. I was there for an oil change, tire rotation and replaced the damaged rear windshield wiper. They found a small hole in one tire and he explained the options for fixing it -they put a patch on. When I was getting ready to leave and I mentioned that I had to have a new tire put on it no | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ Scott FusonTheir ad popped up on FB for this 2002 Dodge Ram Cummins, I called and went to check it out, better than I expected so I bought it, seamless transaction, good people to deal with, would recommend !! | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ Carol RorickStaff was very pleasant and helpful. Work was completed in the estimated time. | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ Amber SymingtonDoug Rupp was very helpful he very accommodating and amazing guy would recommend him and Terry Henricks | Read Full Review3/12/2025 12:00:00 AM | Google
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★★★★★ C. BealsAlex helped me through the process of buying a jeep. Very friendly. Very professional. Happy to give him my business. Very happy to support a business that has been great to me. | Read Full Review3/10/2025 12:00:00 AM | Google
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★★★★★ Joshua LongleyBuying a car is not something I would describe as fun. And so when it was time to replace my vehicle, I was dreading the whole process. I contacted several dealerships and was met with the usual sales tactics, the markups, the misleading information. BUT after contacting Andy at Terry Hendricks, I was pleasantly surprised to get frie | Read Full Review3/10/2025 12:00:00 AM | Google
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★★★★★ Jay KirkAlex and Tyson made us feel very comfortable during our time at the dealership. They were very personable and we totally enjoyed our afternoon. | Read Full Review3/8/2025 12:00:00 AM | Google
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★★★★★ Janie PeugeotAlways satisfied with their service and courtesy. | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ Thomas TrejoThe staff is very professional and makes sure things are right and you are happy. They also explained everything in detail about what was done. Answered additional questions I had. Very polite and respectful! | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ Sue CrawfordThe people are great but I would like them to check the vehicles over better. | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Chester HarrisExcellent place to buy a car. Large selection and welcoming atmosphere. Having my vehicle serviced is easy and always done completely and efficiently. | Read Full Review2/24/2025 12:00:00 AM | Google
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★★★★★ Sheila MartinGreat services d experience from Andy Downing and Ty Schnitke. 5 stars. | Read Full Review2/23/2025 12:00:00 AM | Google
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★★★★★ Dave DennistonDoug my salesman was amazing Caleb the general manager was great to work with the finance guy that I don't remember his name again great to work with probably my best experience buying a car | Read Full Review2/23/2025 12:00:00 AM | Google
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★★★★★ Shawn BortonAndy was great to work with helped with all and any questions I had with the purchase of my Jeep. I would definitely deal with him again. | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ MurdDylan made our purchase easy and quick. Tyson had our paperwork ready when we arrived, sat down to sign and out in 15 mins. | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ Bryan AutulloBought 2 used cars in 2 days from Andy. Easy, seamless transaction and he answered all our questions. Nice vehicles at good prices. | Read Full Review2/15/2025 12:00:00 AM | Google
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★★★★★ MossmanHad the great pleasure of working with Dylan and Tyler. Very simple transaction. Traded my vehicle in and got a great Jeep now. We had one slight hiccup, but it was cleared up and handled quickly, we couldn’t be happier. | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ KATE KuszmaulGot oil change very accommodating..Mason was great | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ Dan PilosenoGreat experience, friendly staff. Dusty helped me pick out a vehicle that worked great for me. | Read Full Review2/9/2025 12:00:00 AM | Google
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★★★★★ Debora GenslerReview for My New Car Purchase – Excellent Service! I recently purchased a new car from Terry Hendricks and I couldn’t be happier with the experience! Tyson was incredibly helpful, knowledgeable, and patient throughout the entire process. He took the time to understand my needs, answered all my questions, and guided me through ever | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ Mike BoyerGreat experience. Treated with honesty and respect. Vehicle was as advertised. No surprises. I’m from Indiana and it was worth the drive, price and trust that I experienced. | Read Full Review2/5/2025 12:00:00 AM | Google
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★★★★★ Michael MullikinI was very impressed with Terry Henricks Chrysler Jeep and Ram.This was the second pickup I have purchased from Terry Henricks. I found a Ram truck with them that was very competitive priced with other trucks in the area. Terry Henricks gave me the largest trade in value for my old truck. More than the other two dealers I explored. | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ Thomas LinleyGood deal on a great vehicle! Sales & Finance folks were great! This is my 2nd vehicle purchased from Terry Henricks CDJR and I would purchase from them again! | Read Full Review2/3/2025 12:00:00 AM | Google
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★★★★★ Christopher SpringerAndy did a great job moving us from our current lease into our new lease. We basically didn't have to do anything but show up and sign paperwork! No hassle and in and out in a very short period of time...just what we were looking for. :) | Read Full Review2/3/2025 12:00:00 AM | Google
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★★★★★ Jenny AndorferCarter was great to deal with and made the process of buying a car from out of state easy and seamless. I appreciate the professionalism! | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Bryan WogomonSales team was very helpful. We drove 2 hours to buy our Jeep Grand Cherokee. It was a great buying experience. | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Terry SmallAs usual, excellent service and super people! I was really impressed with Mason, as he got me in and out, and he covered everything I ask for? | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ VFW Post #8218Outstanding service. They said that it would take an hour to an hour and a half for an oil change and I was in and out in less than a half hour. Great job. | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Tom FlynnGreat experience! From the initial inquiry about a vehicle to the sale, Dustin and the staff were excellent. Courteous, caring, communicative, informative, professional, and engaging. Highly recommend. Thank you, Terry Hendricks CDJR! | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Rudy ReyesThank you ...they did a great job on fixing my truck and they found the problem really quick.thank you very much .and great job guys... | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Jeffrey ZimmermanOutstanding customer service. Fast, friendly, and professional. | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Joe BrewerGreat service. Fast and easy purchase. Thanks Dylan. | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ David LentzTeam took care of my car issues within the day. Awesome to deal with, took multiple phone calls for me and answered all of my questions. Would definitely recommend. | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ Ann MartinFrom start to finish our buying a new to us vehicle was wonderful! Carter was patient with us as we explored all of the different vehicles we test drove. He was great! Thank you Carter! | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Brian MuellerThey put in their ad delivery costs, and they don’t deliver! Smh | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ roark thompsonNormally, when you work with a dealership and You request as much to be online / over the phone as possible before you get there they say “yep, absolutely” and then you’re still stuck there listening to a long drawn out sales pitch about what extended warranty or what extra bullshit that you already said you don’t want. I worked wi | Read Full Review1/21/2025 12:00:00 AM | Google
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★★★★★ Dallis GibsonI had a great experience here buying a used car! Dusty was a great salesman and took care of me! | Read Full Review1/19/2025 12:00:00 AM | Google
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★★★★★ jay hansonVery professional & quick service. | Read Full Review1/18/2025 12:00:00 AM | Google
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★★★★★ Matt TAndy and Tyson were great to work with. | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Rob SwaugerGreat experience! Andrew was absolutely amazing. Helped me get into a truck and made the trade in work! Thank you! You have a great employee in Andrew!! | Read Full Review1/13/2025 12:00:00 AM | Google
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★★★★★ Dean PeverlyI was completely satisfied with my experience at Terry Hendricks. They went out of their way to make sure I was happy with the vehicle I wanted. Doug Rupp made things easy. | Read Full Review1/11/2025 12:00:00 AM | Google
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★★★★★ teresa and lindsay lutzMade appointment for maintenance. In and out efficiently | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Eric SweinhagenTook my 2016 Wrangler in for 100,000 mile tune up .. Brian was extremely helpful answering some questions and concerns. I’ve had my Jeep in for service on a couple other occasions and have had great experiences, everyone in the service department I’ve come in contact with has been wonderful. | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ JASEN SHANKSMy experience with the service department (Meagan) has been frustrating at times. A minor adjustment in the manner in which she interacts with customers would go a long way. In my experience, the technicians have been responsive and have kept me updated in the progress of the repairs even when they were met with challenges. | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Michael ScottI purchased a 2023 Durango on 11/09/2024. I overnight mailed a check on Monday to the dealer, the check was cashed on Tuesday 11/12/2024. It was made well known to dealership staff that I was driving from Minnesota to Ohio to pick this vehicle up and that I wanted to sign and leave as it was a 10 hour drive each way. I get to the dea | Read Full Review1/6/2025 12:00:00 AM | Google
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★★★★★ Caleb KeimThe salesman was very helpful and detailed in his explanation of the process and of the car itself! The staff were super kind and organized! The process was a breeze! | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ Murray SalesThe process was easy and the communication was solid, without being “pushy”. I would recommend this dealer! | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ Bailey WoodsI recently purchased a car and had the pleasure of working with Dusty Gray. From start to finish, the experience was seamless and enjoyable. Dusty Gray was knowledgeable, attentive, and never made me feel pressured. He took the time to understand my needs and preferences, guiding me through the options without overwhelming me. He wa | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ Charles “Chuck” KlingshirnTerry Henricks CDJR was very helpful in getting us into our first ever Jeep. Dustin answered all of our questions and made sure that we were getting exactly what we wanted. We would recommend Terry Henricks to family and friends! | Read Full Review12/25/2024 12:00:00 AM | Google
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★★★★★ Nicholas HagemanElijah was very professional, friendly and courteous. No pressure deal, squeezed it all in on a short day, a great job, very pleased. | Read Full Review12/22/2024 12:00:00 AM | Google
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★★★★★ DaleWe received excellent service. We appreciate all the attention to every detail. Service was prompt and thorough. | Read Full Review12/21/2024 12:00:00 AM | Google
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★★★★★ Ange DeedsTook about an hour for an oil change but only because they had another car in progress. | Read Full Review12/21/2024 12:00:00 AM | Google
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★★★★★ Terry JohnsonService issue was addressed efficiently and with courtesy. | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ Nicholas RiceAndy was great!! No pressure during the whole process!! Feel i got a fairly good deal!! No added pressure on any part of my purchase!! I drove a hour and a half just for a test drive!! It was ready when I arrived!! Ended up purchasing because of the great experience that I received So far I'm very happy with my purchase! even respond | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ Tiffany MerillatWasn't too happy. I got charged $169.88 for 5 maybe 10 min of work. Plus the issue was something that happened when I first purchased the car from your dealership, and thought you guys had fixed it at that time, but apparently you guys just "repaired" it vs "replaced" it. I asked about it, and was told you guys can't make a used ca | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ Cheryl BallmerPrompt, efficient service. I highly recommend them. | Read Full Review12/10/2024 12:00:00 AM | Google
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★★★★★ Amanda EickholtAndy and Tyson were absolutely amazing! They worked hard to get me in the car I wanted. | Read Full Review12/8/2024 12:00:00 AM | Google
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★★★★★ Carol MccloryOur experience was excellent got everything we needed and we are very happy with our purchase | Read Full Review12/8/2024 12:00:00 AM | Google
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★★★★★ Rylee BashorHighly recommend Terry Henricks. Andy was very helpful and nice, along with the rest of the staff. | Read Full Review12/8/2024 12:00:00 AM | Google
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★★★★★ Hack CoolmanGreat service! Great prices! I go here for all my vehicle repairs and buying of vehicles! Got a 2015 still going strong serviced every time here! | Read Full Review12/5/2024 12:00:00 AM | Google
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★★★★★ Linda JanickiVery knowledgeable, thorough, helpful and accommodating. Friendly and patient with all my questions. | Read Full Review12/4/2024 12:00:00 AM | Google
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★★★★★ Jordan FranksBought a super nice used vehicle from Dylan, he was easy to deal with and was able to make the car buying easy. It's always a challenge with my work schedule but he was more than exceptional in making my schedule important to be out in one day with the truck I wanted at the payments I had expected. Would recommend to anyone looking | Read Full Review12/1/2024 12:00:00 AM | Google
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★★★★★ Jay WilliamsService was fine. Time estimate given was and hour and a half less than the actual time taken. | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Tim IsaacsonVery helpful and go that extra mike to get you the financing you need | Read Full Review11/24/2024 12:00:00 AM | Google
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★★★★★ aion boogieI purchased a truck from them as it was being processed , after I bought it they serviced it as planned and everything went great… they were informative and patient with me … even though I was anxious to drive the truck… I highly recommend the staff and service here at Henricks | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ MistiWe had a wonderful experience buying a car at Terry Hendricks. The whole process went smoothly with our sales representative, Dylan, and we feel like we got a great deal. We couldn’t be happier with our purchase. | Read Full Review11/17/2024 12:00:00 AM | Google
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★★★★★ Jay BroadwayExcellent service and people!! | Read Full Review11/17/2024 12:00:00 AM | Google
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★★★★★ Paula FergusonEveryone was so friendly and helpful! Made buying our car a very smooth experience. | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Vicky BrattonI had purchased my prior vehicle from Andy and he was just as helpful with my 2nd purchase. The servicing I received on my first vehicle I was happy with & i’m sure they will continue to do a great job. | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ NeilDealt with Carter on a used car purchase, he was very informative and answered all my questions, everything went very smooth and quick. Would recommend him and Terry Henricks dealer ship for any vehicle purchase | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Dee BentonAmazing experience! Doug was a wonderful person and he got me in the exact car I wanted. Both doug and tyson did everything they could to make sure I was approved! I recommend going here if you want a nice, reliable car with great friendly service! | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Horace TinsleyThe sales staff was helpful, courteous, and respectful. Good variety of vehicles. Would highly recommend it to anyone buying an automobile. Thanks | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Michaeleen NollWe had a great experience with Andy. He was very professional & patient with our questions. We would gladly do business with him again when looking for another vehicle. | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Erin CallahanDustin was super helpful with the process of buying my car! I’ve been looking for a jeep for a while and have been picky, so I wanted to make sure it was everything I wanted before driving 2+ hours away.. He sent many videos & FaceTimed to show everything about the car. Super thankful that this process was as easy as it was & I love | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Daniel MartinI reached out to Andy, asked for close up pics of any imperfections on the used van which he did in a timely manner. We agreed to a price and 2 courteous gentlemen delivered the van the next day to my office 2 hours from the dealership. Great experience, thank you to the Henricks team. | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ Kenye GrebenikMy experience was smooth. The service staff are courteous and professional. | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ Leo WixomJust leased a new vehicle here. Have dealt with this Dealership for the last 25 years and have always had very good assistant from all who have helped with our purchases. I highly recommend them. Thank you Doug for all the help you have given us over the years. | Read Full Review11/3/2024 12:00:00 AM | Google
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★★★★★ Terry SmallAs usual, excellent service and super people! | Read Full Review11/3/2024 12:00:00 AM | Google
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★★★★★ Brad BogertAlways pleasant and helpful. They got my car in within a few days. | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ KMy partner recently purchased a used ‘23 ford f150 xlt. Almost 2 years old, low miles, test drive went fine… thought nothing of it. It wasn’t until 1-2 days later we noticed the a/c, volume and CarPlay constantly went in and out. Because he literally just got and since it’s used for work and didn’t want to use the Raptor in its place | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Austin SharpeOur experience started out okay, after the purchase of our 2023 Wagoneer L the tables turned and we were treated terribly. We weren’t informed that the car was wrecked until calling and asking after the purchase because our local dealer said they believed the car was in an accident. They said we should’ve looked at the car-fax oursel | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ John OrdwayVery welcoming team of sales associates.. very happy with the great service while buying a new truck.. recommended this dealership to all future customers thinking of purchasing a car or truck.... | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Sharon VanDorenFirst oil change and recall check | Read Full Review10/23/2024 12:00:00 AM | Google
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★★★★★ Richard SchrammExceptional people at Terry Henricks. Dylan was so patient with me. He went way above and beyond to help me. Tyson made the signing a breeze. A big thanks to Dylan and Andrew for explaining the new technology in these trucks as I am not tech savvy! They made it very easy for me. Thank you all for a wonderful experience. I highly reco | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ Jennifer HermanOur experience was amazing. Our sales rep, Parker was very personable, professional and not pushy at all. Very open to our needs! I would highly recommend these folks to anyone. Our financial guy Tyson was faster, friendly and also quite pleasant to work with as well. Thank you | Read Full Review10/19/2024 12:00:00 AM | Google
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★★★★★ Peggy RothSince I bought my vehicle here I had it towed to Henricks when it broke down. They diagnosed I needed a new transmission. The service department wouldn't give me a final cost, but estimate was over $2,500 more than a local auto shop. I asked for a trade in value and used car dealer wouldn't give me anything for my car since the tran | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Curtis WyseJust purchased a used truck from them. Very friendly, patience and professional. They were very helpful. I would recommend them. | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Chris BeckerGreat service, through and quick. I will take all of are vehicles there and recommend you do to! | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ PamI recently had an experience with a young man named Dusty. I shared with him what I was looking for and what my needs were. Within a short period of time he is calling to say he has it handled and when do I want to come in? I certainly would recommend this young man. Thank you Dusty | Read Full Review10/13/2024 12:00:00 AM | Google
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★★★★★ P BSmooth transaction. Love the Hellcat! Dustin and Tyson, thank you! | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ Terry GorsuchAlways friendly and a timely manner | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ Ellen HenricksThank you so very much ch for finding the problem and fixing it. Being a handicapped van need that security. Great service as skyways . | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ Hailey WhiteWas very impressed with the professionalism and transparency of Terry Henricks! We were able to trade in our old vehicle for a great price and get a new one that was a definite upgrade. Dustin Grey was very helpful and really showed how much he cared about us being able to get a quality vehicle for a great price! | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Sean ReynoldsWe drove quite a distance to see a car we had located there online. It was worth the drive! The car-buying experience was pain-free, Dusty was great to work with, and we now have a great vehicle at a fair price. Great people to work with, two thumbs up! | Read Full Review10/6/2024 12:00:00 AM | Google
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★★★★★ Vicki SchwabParker VonDeylen was our ssles consultant he was very helpful and patient and found our jeep grand Cherokee that we were looking for he is very knowledgeable on explaining all the options we were unfamiliar with on a new vehicle. Brad in the service department checked our jeep out from head to toe before we drove it off the lot Tyson | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Daniel EwersI've purchased a couple vehicles from this dealership and have had my previous vehicles serviced here. They are very professional, attentive, and provide excellent service. I would recommend anyone looking for a new vehicle or service on their existing to check out Terry Hendricks! | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ michael skaffNo hassle. No, no pressure. Very easy to work with Elijah was a very good salesperson | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ donna mohrThe best service and experience I've had at a dealership. I would give them 10 stars if I could, | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ gene liddleFriendly service well knowledge staff | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Mike PresslerPurchased new tires recently. As per usual they were on time, professional, easy to schedule, and good with communication. No reason to go anywhere else. | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ TobyGreat experience! Easy transaction no pressure or stress. Sales and financial sides were both very accommodating for my situation. | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Brian PruittI bought a new RAM Laramie from Parker Von Deylen at Terry Henricks CDJR. Most of us have had undesirable experiences at dealerships with they mislead you, are inconsiderate of your time, try to wear you down, use high-pressure sales tactics, etc. This experience was the opposite. Parker is a young articulate professional who was a b | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ BJ HallWent to dealership to see what was wrong with my 2015 Jeep Cherokee. Parts had to be ordered so Bryan in service department gave me a 2023 Jeep Cherokee to drive home. I liked it so much I decided to buy it. Andy in sales agreed to let me have the trade in value as quoated by CarFax. I was pleased with all the help everyone at th | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Alex BorisenkoGreat experience with a purchase of a new truck. Dylan was very helpful. Took me half an hour to trade in my truck and pick up a new truck. Everything was prepped ahead of time. Highly recommend | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Dave YoderElijah was our salesman and he was incredible. Very friendly, knowledgeable, represented your dealership very well. It was a great experience for us dealing with all of your people. So glad that we picked you guys. We will highly recommend your dealership. | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Rachel EckerMy family and I where on a long road trip. We called to get help with a check engine light and they wanted to charge us $150, they were not super helpful. Ended up going to Angola and they where very helpful. Would not recommend going to this dealership. | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Jayeson TkacSmooth process and great people to work with. Would highly recommend. | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Shelley GoodWe drove 2 hours to test drive a 2021 jeep wrangler that had all the options I was looking for plus some . First few communications were by text/phone calls because we did not want to waste our time driving that far if there was no room to negotiate on price. Dylan was our salesman, and was awesome in communicating and answered a | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Kari BrinkmanThank you to Terry Henricks for another great experience! 4 vehicles in 2 years with several referrals sent their way as well. Have never had a bad experience! It's always a pleasure working with the sales team! | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Branden Hanf (XBrandenX21)This is my second vehicle purchase from here. Both times were an easy process and the staff was very friendly and not pushy. Gave us great offers on our trade ins. Worth the hour drive. I refuse to go to any dealer in Toledo now | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Aaron DetwilerThank you so much for your help today, Elijah! From sending the video when we first talked to you working with me to find a time I could test drive, it was a very easy and pleasant experience. Thank you again for helping me find just what I'm looking for! | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ Tom kraussWorked well in the Service department. Thank you, Tom, Elaine Krauss | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ Shawna MillerAndy was great he made to process go very smoothly. Everyone in the building was great supper nice made you feel comfortable. I love my new to me truck exactly what I was looking for, in the price range I needed. My family has bought a few bran new trucks from TH over the years and they still are wonderful to deal with. Thank you And | Read Full Review9/15/2024 12:00:00 AM | Google
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★★★★★ Hip to the Groove BoutiqueExcellent sale & service! | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Jennett MarkerI would have given this experience a solid 5 stars except the experience with the worst customer service with the financial (gfm). Our sales associate was exceptional in working with us and we were pleased with the transaction and that interaction. We had prior approval from our bank, traded in our vehicle and followed what we were | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Bailey RichGreat experience, we drove 3.5 hours to pick up our Escalade from Andy Downing. Talked to him for about 2 days before we were able to make the trip there, he was very helpful and kind and made sure we were taken care of. Also Mr.Henricks from the finance department was amazing. Great customer service from both guys. Totally worth the | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Meka JI had an amazing experience Carter was such a great help the process was simple I haven’t had a better dealership! They really do work with you to get you a great car I love my 202 Jeep wrangler I would highly recommend them to anyone! | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Casey MohlerHad a great experience, they got me in and out quickly and made the process extremely easy for me. | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ John MorrisseyFabulous experience. Started online and that was smooth and efficient. But at the dealership it felt like we visited before and returning to see old friends - even though it was our first experience. Carter was fantastic as a salesperson and made the whole experience very enjoyable. | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Ryan WyseGreat service and friendly employees!! | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Danielle WilsonWorked with Angel Matthew's who was very helpful in helping me get into my new to me vehicle. Noticed a runner light bulb was out and she took me right over to the service department who fixed it for me right then and there. If you need help finding your next vehicle, I suggest asking for her help. Very knowledgeable and will answe | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Garry ChamberlinMy 2020 Pacifica was due for it's routine oil change and I was also receiving a message that the "Start / Stop" function was not working and required attention. When I called to request an appointment for these issues the service advisor who answered my call advised I could stop in any time that these issues could be taken care of th | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Satabdi BanerjeeAmazing folks who work here-best experience ever-so honest and we are so grateful for this place | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Corey HutchesonWell be careful what you do purchased a used truck from them I have done nothing but work on it since after paying 24k for it tried to take it to them for the first problem and was told it would cost me 6 to 700$ to fix a sensor in the bumper that was missing when I got the truck ended up fixing it myself and the sensor was still the | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Kaleigh WilliamsVery friendly staff. Explained everything about the vehicle I was looking at. Explained all the paperwork and pricing with me. Highly recommended | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Terry KingOil and filter change was fine. On the rotating of the tires, a lug nut needed to be replaced. I had not heard of that before. Also, I was not given the tread depth, however I was given three (3) quotes on replacing the tires. | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Shane ChamberlinAnother great trip to the car doctor, AKA Terry Henricks, keep making customer service a priority!! | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Jayce Davispurchased a 2018 grand cherokee with 63,000 miles, got a check engine light 2 weeks after purchasing the vehicle and found out both cams needed replaced after a horrible knocking sound. the dealership claimed they replaced one of the cams and they did not even change the oil or fix both cams | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Keith ArnoldDidn't buy the truck that I had been interested in,but was very impressed with parkers courtesy and no pressure sales demeanor. | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Dustin CostanzoAwesome experience.. the entire team, especially Elijah were extremely helpful and made what could have been a stressful experience very amicable. My wife and I left extremely happy, thanks go out to the entire staff | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Sara BarnumTyson was great made everything easy and stress free great at explaining everything | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Jeannie DetmerWe bought a 2024 Grand Cherokee Limited and the intire process was great. Angel was very informative and each of the staff members were friendly and helpful. They all make a great team. Jeannie and John Detmer Holgate, OH | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Susan ShankGreat service and very fast and efficient! | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Don HillWent in to look at used truck talked with Andy and he had everything ready to go for a test drive by the time I got there after driving the truck my wife and I fell in love with it Andy and Tyson did a phenomenal job getting the payment that fit our budget this is the place to go for a new or used vehicle they have a new customer for | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ John WidmanGood experience. Issue was fixed in a timely manner while I enjoyed the customer lounge. | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ ed dewittParker did an excellent job from start to finish and everyone else involved. The reason I keep coming back. | Read Full Review7/28/2024 12:00:00 AM | Google
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★★★★★ Karen BrownTerry Henricks CDJR is known for great service after the sale, which we have received several times. Andy Downing, the sales associate who sold us our Pacifica a couple of years ago, fixed an issue we had with a seat belt today. He is not in service, but he went above and beyond to take care of the issue. Thanks again! Side note | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Jodi GrimeService was great. Timeline was great. Recall really repairs fine. Need something checked and they wanted to charge $125 to just look at it. What if it was a simple quick fix? Too much money. | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Debra PepperWe had a bad experience with Terry Hendricks Chrysler Dodge Jeep Ram. We purchased a 2021 Chevy Colorado 4 wd Truck from them on May 28th. We inquired several times before driving 7 hours to purchase truck if it was still under the full new vehicle warranty coverage. They told my husband that it was covered up to 36,000 miles as it | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ Bobbi BrownSuch a wonderful experience!! Carter started our journey and due to life events(a baby!!!) Corey finished and made sure we were taken care of. I just can't speak higher of this dealership. | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Rod D.We recently visited Terry Henricks to test drive a Jeep Grand Cherokee Summit. Terry Henricks was a destination dealership for us. Our salesperson, Parker, was terrific. He worked diligently to understand our needs and what type of vehicle would align with our needs. He was patient, knowledgable, and it was a pleasure working with | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ Mary ArrudaOil change went as planned and tire rotation went smoothly. Very professional staff and helpful. Thank you for great service. | Read Full Review6/22/2024 12:00:00 AM | Google
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★★★★★ Mark SebbaDrove three hours to purchase from this dealership. Mainly because of the I was treated before I even set foot on their lot. Parker (our salesman) and I communicated on the phone several days and times before our arrival. I was treated with respect and professionalism from the first phone call and through the entire purchase proces | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Doug KraussGreat people who do a fine job with your vehicles. | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Amy GallowayWe had been looking for a few months for a new van and had been let down several times. We would find one we liked, call and ask about the condition and was told "It's perfect" only to get there and see that it was quite banged up or not even on the lot at all. We took a chance and drove 2.5 hours from Michigan to Ohio to look at a | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ William LutherWorst car buying experience I have ever had. Carter was very disrespectful to a potential customer. I was pre approved and everything for my loan. Would have been an easy sale but based on the lack of trying to make a deal happen, the disrespectful behavior, and the lack of the sales manager getting involved. Guess they don't want my | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Karen PettigrewHad a very good experience with Andy. I would recommend him for your next car purchase. Went above and beyond. Dealership was awesome! | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Du'Juan ParkerGreat experience and fast process! All the staff were very nice and helpful. | Read Full Review5/31/2024 12:00:00 AM | Google
