Return to complete listing of Jeep Oil Change Service Specialists In Blachly

Mon: 07:30 am - 06:00 pmTues: 07:30 am - 06:00 pmWed: 07:30 am - 06:00 pmThur: 07:30 am - 06:00 pmFri: 07:30 am - 06:00 pmSat: 08:00 am - 04:00 pmSun: Closed

General Service
Oil Changes
Tire Maintenance
Brake Service
Battery Service

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

Fast and convenient service
No appointment needed
Service for nearly all makes and models

Complimentary multi-point inspection
Tires and other services available

Coupons and Rebates for extra savings
Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.

Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.

Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

Friction Reduction
Heat Reduction

Engine Cleaning
Weather Tolerance

Rust and Corrosion Prevention
Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

Goodyear
Dunlop
Kelly
Bridgestone®

Firestone
Michelin®
BFGoodrich
Uniroyal

Continental
General
Yokohama®
Pirelli®

Falken
Ohtsu
Hankook
KUMHO

Nexen
Toyo
Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

Ultra-Quiet Braking
New Brake Hardware

Superior Braking Performance
Rigorously Tested

Stainless Steel Hardware
Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

Clean Your Battery
Limit Heat Exposure

Avoid Short Trips
Clamp Your Batteries

Turn Off Extra Features
Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Lithia Chrysler Dodge Jeep Ram FIAT of Eugene

Lithia Chrysler Dodge Jeep Ram FIAT of Eugene is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

Shuttle Service Available
We Offer Rentals
Spanish Speaking
Free WiFi
We Have Early Bird Hours
We Offer Mopar Accessories
We Offer Mopar Performance Parts
Ask About Service Contracts
Certified Technicians
Free Estimates

Call (541) 359-3177 today to schedule your next appointment.

Our technicians at Lithia Chrysler Dodge Jeep Ram FIAT of Eugene are ready to help you!

Lithia Chrysler Dodge Jeep Ram FIAT of Eugene is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:

Next Available Bay Service: Members are always first in line for maintenance and repair work
Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Lithia Chrysler Dodge Jeep Ram FIAT of Eugene today at (541) 359-3177 to learn more

Check for Vehicle Recalls

Customer Reviews

★★★★★ Alese Anderson
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5/29/2025 12:00:00 AM | Google
★★★★★ Freddy Farrior
Dakota was amazing to work with from start to finish. Our situation wasn’t a typical one and he was able to navigate it with us and get us into two vehicles we had been wanting for a long time. I can’t remember the finance guy’s name but he was also very friendly and helpful. | Read Full Review
5/29/2025 12:00:00 AM | Google
★★★★★ Joy Davis
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5/29/2025 12:00:00 AM | Google
★★★★★ Janice Gross
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5/29/2025 12:00:00 AM | Google
★★★★★ carls2u
Why would you have charging points and allow non plug in cars to park there??? That is just wrong. 4 spaces allowed, 4 spaces taken and not 1 an EV or even plug in hybrid. Otherwise service is good for Jeep. | Read Full Review
5/27/2025 12:00:00 AM | Google
★★★★★ Barbara Krawczyk
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5/24/2025 12:00:00 AM | Google
★★★★★ Debi Bennett
Always pleasant, efficient and reasonable service. Thank you | Read Full Review
5/21/2025 12:00:00 AM | Google
★★★★★ Kelsey Epley
Treated me like an inconvenience for booking a Saturday appointment. Mechanic found another issue and recommended having the part replaced, but they refused to even give me a ballpark quote because I didn't schedule to have that particular issue diagnosed - your mechanic told me we should replace the part! Called to ask questions jus | Read Full Review
5/19/2025 12:00:00 AM | Google
★★★★★ Steve Jones
I was told to show up Friday morning as I was scheduled for a service appointment, we got up early and went there from Newport. To our horror the person that had scheduled us scheduled us with a crew that wasn't working, so kevin, god bless his soul, save this and got us in and got us fixed and got us out. | Read Full Review
5/18/2025 12:00:00 AM | Google
★★★★★ Robert L Sams
I went in to Lithia Dodge looking for a truck they had on there website and they were able to get me into to the truck and I'm very happy with the vehicle and I want to say thank you to my sales man I had he was amazing and also to the managers that helped me as well and I would highly recommend to anyone who is shopping for a ve | Read Full Review
5/18/2025 12:00:00 AM | Google
★★★★★ Alisa Fowler
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5/18/2025 12:00:00 AM | Google
★★★★★ Blake Reece
Great experience | Read Full Review
5/18/2025 12:00:00 AM | Google
★★★★★ Damian McDonald
Just took my 2023 Wrangler Sport in this past week for a recall appt. (30B) and 15K inspection and a few other things I wanted checked. It was a fantastic experience the whole way! Kevin Cox is excellent at his job. He was kind, clear, and very helpful. He was up front about the time the services would take, but made every effort to | Read Full Review
5/16/2025 12:00:00 AM | Google
★★★★★ Kent Cannon
I recommend the service department every time! First rate service | Read Full Review
5/16/2025 12:00:00 AM | Google
★★★★★ gail rapp
Casey was wonderful as was his partner. I got into the car I wanted with an easy transaction. Thanks guys! | Read Full Review
5/15/2025 12:00:00 AM | Google
★★★★★ Ken Baldwin
Staff is knowledgeable and responsive. Never feel any pressure. Great experience form purchase through service. | Read Full Review
5/13/2025 12:00:00 AM | Google
★★★★★ hybridwill
Kevin cox has always treated me super awesome and I know he will get my jeep done the correct way when bringing it in for service or any other matter. Give him a raise! He deserves it! It’s people just like him that makes my experience great. | Read Full Review
5/13/2025 12:00:00 AM | Google
★★★★★ John Law
I dealt with Royce. Coming from western WA, he made it super easy. Had the truck sitting there ready to test drive and paperwork ready to go! Very easy and painless process! I would recommend them to everyone! | Read Full Review
5/11/2025 12:00:00 AM | Google
★★★★★ Marci Von Furstenberg
I’m always treated respectfully and with a smile when I have service done at Lithia in Eugene. | Read Full Review
5/11/2025 12:00:00 AM | Google
★★★★★ Tim
Always great service | Read Full Review
5/11/2025 12:00:00 AM | Google
★★★★★ Patrick
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5/11/2025 12:00:00 AM | Google
★★★★★ William Brown
I couldn’t be more impressed with the team at Lithia Dodge in Eugene. I called last minute needing a repair, and not only did they fit me in quickly, but they also completed the work efficiently and at a fair price. Kevin, the service manager, was absolutely top-notch—friendly, professional, and one of the nicest people I’ve ever dea | Read Full Review
5/11/2025 12:00:00 AM | Google
★★★★★ Drew DeBois
Fast and efficient. Truck was complete and ready to go 30 minutes ahead of schedule. | Read Full Review
5/11/2025 12:00:00 AM | Google
★★★★★ Adrian Lugasing
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5/11/2025 12:00:00 AM | Google
★★★★★ Dylan Cantrick
I’ve been to a handful of different dealerships in a handful of different states over the years, and not once have I had a good experience until I came here. Even though there were some issues, through no fault of the dealer though, I still managed to have an amazing experience. I was helped by a handful of staff while I was here th | Read Full Review
5/11/2025 12:00:00 AM | Google
★★★★★ Alejandra Sanchez-Mejia
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5/8/2025 12:00:00 AM | Google
★★★★★ Shani Attrell
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5/8/2025 12:00:00 AM | Google
★★★★★ Michelle Schank
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5/8/2025 12:00:00 AM | Google
★★★★★ Charles H
Good service and always treated me well | Read Full Review
5/8/2025 12:00:00 AM | Google
★★★★★ Jerry Finigan
Very professional service. I was informed at the start what the cost would be, I was given a video assessment of the service and the option of additional service (and expense) and I felt very confident in the knowledge and skills of the service team. The only reason I didn't rate five stars is that I was not offered shuttle service | Read Full Review
5/6/2025 12:00:00 AM | Google
★★★★★ Teresa Price
These guys are the best. Service was quick, and the staff are awesome. | Read Full Review
5/4/2025 12:00:00 AM | Google
★★★★★ Brad Kneaper
Sales and service staff are always a pleasure to work with, and make every visit pleasant. | Read Full Review
5/4/2025 12:00:00 AM | Google
★★★★★ Nat Embry
10s abd 5*s babay | Read Full Review
5/4/2025 12:00:00 AM | Google
★★★★★ Katina Saint Marie
On time appointment. Vehicle checked in and ready when needed. Helpful staff. | Read Full Review
5/2/2025 12:00:00 AM | Google
★★★★★ Warren Spradlin II
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5/1/2025 12:00:00 AM | Google
★★★★★ Horatio Bunce
A very pleasant buying experience! Low pressure, and very helpful and knowledgable sales crew. Two thumbs up! | Read Full Review
4/26/2025 12:00:00 AM | Google
★★★★★ Ron Newell
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4/26/2025 12:00:00 AM | Google
★★★★★ Sara Harshberger
Kevin is amazing, made me feel comfortable asking questions. Easy to communicate with. | Read Full Review
4/25/2025 12:00:00 AM | Google
★★★★★ Harpal Singh
I want to give bit shout out to Billy from service department and his manager Jimmy. The communication by Billy was flawless regarding time lines of my truck repair. Service manager Jimmy went above and beyond to resolve the issue as well. World class service by the service team. | Read Full Review
4/23/2025 12:00:00 AM | Google
★★★★★ Chantelle Vian
I travel from out of town because of the service they provide. I needed an oil change and diagnostic and they were worried it would take all day and I would be waiting for 6 hours. He let the guys know that I would be waiting since I lived too far away to get a ride home and got it done in no time. 10/10 will go here every time for m | Read Full Review
4/23/2025 12:00:00 AM | Google
★★★★★ Jennifer Tubb
Lithia Chrysler Dodge Ram Jeep Fiat of Eugene was the only dealership out of 10+ i called who actually listened to me. I had one car in mind and a strict budget I had. They were willing to work with me without hesitation. Their staff was very friendly, helpful and knowledgeable. They made the process so easy and we were in and out wi | Read Full Review
4/23/2025 12:00:00 AM | Google
★★★★★ True Thought
April 8th I bought a vehicle from lithia jcd eugene and before I could make the first payment my check engine light came on. Took it back and was told " we'll order the part today and install it tomorrow " took the truck back the following day. I was told we'll have it back to you in a few hours. Dropped off at 8:30 am. At 4:30pm I c | Read Full Review
4/23/2025 12:00:00 AM | Google
★★★★★ Michael Johnson
They decided to use an AI program to answer the phone. I called, asked to be connected to service. I beleive I was was speaking to a gentleman in India. I said I wanted to get an repair estimate and check warranty for the Jeep I bought at this dealership. They said they would have someone call back. That was 2 weeks ago. Called again | Read Full Review
4/22/2025 12:00:00 AM | Google
★★★★★ John Power
They were through and curtious to all around me. I will be back. | Read Full Review
4/20/2025 12:00:00 AM | Google
★★★★★ Deborah Malatesta
Overall good but waiting 90 minutes for an oil change when I had a scheduled appointment is too long of a wait. | Read Full Review
4/20/2025 12:00:00 AM | Google
★★★★★ Don Strunk
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4/18/2025 12:00:00 AM | Google
★★★★★ James Crenshaw
Great place excellent customer service. | Read Full Review
4/18/2025 12:00:00 AM | Google
★★★★★ Don Scott
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4/15/2025 12:00:00 AM | Google
★★★★★ Juan Mejia
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4/14/2025 12:00:00 AM | Google
★★★★★ Ann Terry
Super helpful and knowledgeable, Good prices for the quality of work they do, | Read Full Review
4/14/2025 12:00:00 AM | Google
★★★★★ Elizabeth Haskett
I went in yesterday for my 12:00pm oil change appointment and I was there for 3 hours waiting. I thought because I had an appointment it would maybe take an hour. It was very frustrating to sit there and wait with no car to go anywhere. I’m currently 7 months pregnant and sitting somewhere too long is very uncomfortable. I had to mis | Read Full Review
4/14/2025 12:00:00 AM | Google
★★★★★ Jamie Krein
Do not go to Lithia Eugene. The most horrible service I have ever had. I caught the service manager lying (in writing) about things that were done to my vehicle, then he tried to lie again when confronted. They have horrible communication between mechanics and service technicians and in my case had my vehicle in and out of their care | Read Full Review
4/8/2025 12:00:00 AM | Google
★★★★★ Don Schroeder
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4/7/2025 12:00:00 AM | Google
★★★★★ Jamie Allen
Friendly, professional service staff. Billy Pinz always makes sure that my Jeep Grand Cherokee and Cherokee Sport are serviced "by the book". | Read Full Review
4/7/2025 12:00:00 AM | Google
★★★★★ jerrym26
Brian Fisher our sales person was patient and very helpful in every step of the sale process. Love the truck! | Read Full Review
4/5/2025 12:00:00 AM | Google
★★★★★ K N
I recently took my vehicle to Lithia for service, and I have to say, the experience was incredibly frustrating. After dropping off my car, I was informed that I needed a replacement radio, which was on backorder as of December 1, 2024. Since then, I have made multiple attempts to reach out to Billy in the service department via phon | Read Full Review
4/4/2025 12:00:00 AM | Google
★★★★★ William Brueckner
Kevin is an absolute Rockstar!!! I'm a local shop owner and my programmer died they were able to get my skim module reprogrammed and done same day!! 1000% recommend! | Read Full Review
4/2/2025 12:00:00 AM | Google
★★★★★ Tami Szubart
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4/2/2025 12:00:00 AM | Google
★★★★★ John Higday
Great team. Professional team and truly care about giving the best service around car buying. | Read Full Review
4/2/2025 12:00:00 AM | Google
★★★★★ Rhonda Giandalia
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3/26/2025 12:00:00 AM | Google
★★★★★ Michael Blade
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3/25/2025 12:00:00 AM | Google
★★★★★ Averi Ann
Really disappointed with this branch of Lithia. They knowingly sold my husband a lemon after he was nearly killed in a head on accident. I believe they took advantage of his brain injury and sold him a truck that needs a whole new motor, telling him this truck would last him two decades at least. It broke down within 2 months! I gues | Read Full Review
3/25/2025 12:00:00 AM | Google
★★★★★ Donald Threadgill
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3/24/2025 12:00:00 AM | Google
★★★★★ James Stever
Basically I found the salesman polite and professional, but ultimately misinformed what's willing to give misinformation to complete the sale. I found the finance guy to be rude an unprofessional. I personally will not go back to that dealership ever again and others can take this information as they wish. I did attempt to have the d | Read Full Review
3/24/2025 12:00:00 AM | Google
★★★★★ Ashley Paddock
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3/23/2025 12:00:00 AM | Google
★★★★★ annette scarle
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3/22/2025 12:00:00 AM | Google
★★★★★ Norris Henderson
My service agent was great. I brought in a coupon but my truck was over the allocated oil quarts for it. | Read Full Review
3/22/2025 12:00:00 AM | Google
★★★★★ Kevin Bliss
While my van was being serviced, they backed into it. They had it fixed, wasn't quite back to normal, so we negotiated a credit at the service department. Little over halfway through the credit they canceled it. This place is dishonest, I would recommend finding someplace else to go. | Read Full Review
3/21/2025 12:00:00 AM | Google
★★★★★ DeDoBlues D
Oil change visit. Service was done within the hour. Thank you | Read Full Review
3/20/2025 12:00:00 AM | Google
★★★★★ Tami Nickelson
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3/19/2025 12:00:00 AM | Google
★★★★★ Gary Richichi
My service appointment was right on time, as scheduled. The service writer was professional and polite. Waiting area comfortable. | Read Full Review
3/18/2025 12:00:00 AM | Google
★★★★★ James Stever
The salesman did a great job of not being pushy I did a great job lying my wife and I to look at two different trucks I'm making a decision after we went to lunch. Unfortunately, the salesman did not answer all of our questions accurately, or potentially honestly. We decided to purchase a slightly used truck a 2024 Dodge Ram Cummins | Read Full Review
3/18/2025 12:00:00 AM | Google
★★★★★ Michel Ronning
Great experience with both Kevin upon arrival and pick up of my car as well as the work done by the technician. I appreciate the professionalism from start to finish! | Read Full Review
3/14/2025 12:00:00 AM | Google
★★★★★ Adam Kingsley
They're always great...any time anything comes up they get me in and fix whatever's needed and I'm a timely manner...and one big thing for me is customer service...they're always great about that...I don't like fakeness and I feel like I'm talking to a buddy when I go in there...makes me feel comfortable and extra reassurance that I' | Read Full Review
3/14/2025 12:00:00 AM | Google
★★★★★ clinton stayton
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3/14/2025 12:00:00 AM | Google
★★★★★ Aleea Gilchrist
I recently relocated to Oregon from Hawaii and purchased a used car to facilitate my transition into a new career. Unfortunately, my experience with Dakota was very disappointing. It appeared that the vehicle underwent minimal inspection before my purchase. As I was leaving the lot, Dakota mentioned that the screen had “a slight lag | Read Full Review
3/14/2025 12:00:00 AM | Google
★★★★★ Dvkit
This is one of the worst delers. The service department makes you wait 90 minutes for a scheduled appointment. I bought free oil changes for life and really regrett it. They either make up repairs needed or they are totally incompetent. Buying from this dealership also sucked. | Read Full Review
3/13/2025 12:00:00 AM | DealerRater
★★★★★ Pilar Bradshaw
Personalized, kind and efficient. We have owned 5 Jeeps from this place! | Read Full Review
3/12/2025 12:00:00 AM | Google
★★★★★ CODY FREEMAN
Bought a truck back in December, with an extended warranty from Brandon. Went in about a week later to sign paperwork for a refund on the extended warranty (found something that would work betterfor me). Mid January, I started calling, asking about the progress of my refund only to be told the paperwork I signed was still on Brandon' | Read Full Review
3/9/2025 12:00:00 AM | Google
★★★★★ sam atchison
My process of buying and getting my car was smooth and good however I’ve had multiple hiccups which have led to massive headaches trying to get a hold and get answers out of the salesman I was working with he is an absolute nightmare and ruining the image of the dealership you have to borderline harass him to get to do his job | Read Full Review
3/6/2025 12:00:00 AM | Google
★★★★★ James Freshman
Great service everytime. | Read Full Review
3/1/2025 12:00:00 AM | Google
★★★★★ John Smith
Lifetime oil changes on my truck since I bought it from lithia | Read Full Review
2/23/2025 12:00:00 AM | Google
★★★★★ Tyler
I had an excellent experience at this dealership. I live in Bend, and wasn’t sure how to make a vehicle purchase happen over in Eugene with my current loan. I worked with Dakota and he couldn’t have been more helpful. We handled a lot of the logistics over the phone and when I made the drive over, the vehicle was just as he described | Read Full Review
2/17/2025 12:00:00 AM | Google
★★★★★ Mike Ulibarri
I highly recommend this dealership. Victor in sales helped me get out of two vehicles that I didn’t need anymore and into a new Ram. He negotiated the best deal for my trade in with only a couple rounds of “talking with the manager”. I shopped his offer at another dealership and he made the best deal. I look forward to buying another | Read Full Review
2/13/2025 12:00:00 AM | Google
★★★★★ Kelli Glazener
I just purchased the exact car I wanted— a 2018 Subaru Outback. Victor was an excellent sales associate—he listened, was low pressure, and made sure we were comfortable the entire time. No problem with any part of the deal. I would recommend Victor to anyone looking for a success car buying experience. | Read Full Review
2/4/2025 12:00:00 AM | Google
★★★★★ Will P
Have a service appointment scheduled. Was told by the service department that I could drop my vehicle off the night before. When I arrived the night before, all gates were locked or blocked by vehicles. I wasn't told that there was a cut off time for the night drop off. I drove 20 miles one way to drop off my vehicle, only to not be | Read Full Review
1/26/2025 12:00:00 AM | Google
★★★★★ Matt Fleenor
Parts department was massively helpful, affordable part, excellent help finding torque specs for me! Rocky and Jordan were incredibly helpful! | Read Full Review
1/16/2025 12:00:00 AM | Google
★★★★★ Patricia Cook
I bought a 2019 Caravan a few months ago and was pleased to find a “Certified Pre-Owned Vehicle” with the 125 point checklist. My confidence was misplaced - just over a thousand miles later and the radiator is leaking and needs to be replaced. I thought the leak was coming from my old van (180,000 that has never had a problem of any | Read Full Review
1/16/2025 12:00:00 AM | Google
★★★★★ Harmony Cannon
Great service and very friendly staff. | Read Full Review
1/15/2025 12:00:00 AM | Google
★★★★★ Josiah Woods
The service department at Lithia Jeep in Eugene is questionable at best. They had my Jeep for 2 months (since Halloween, it's now past New Years). The transmission was replaced in April 2024 & is warrantied through Lithia. As of October it began slipping when getting on the freeway. They tell me the O/D button is stuck so that's the | Read Full Review
1/12/2025 12:00:00 AM | Google
★★★★★ J, j.silver
It is the worst dealer to buy used SUVs. I bought a Cadillac Escalade from them and they do not fulfill what they promise you with the warranty and they always look for excuses not to fix your car. I do not recommend them. | Read Full Review
1/10/2025 12:00:00 AM | Google
★★★★★ Basha O'Brion
Ya know, they used to be better. The service scheduler didn't seem to actually hear why I needed a service call. This morning, I was informed 'everyone has taken the day off and we'll work you in' despite an appointment made 2 weeks ago. Lastly, don't count on a ride back home. 'We don't have a driver' | Read Full Review
1/2/2025 12:00:00 AM | Google
★★★★★ Dá FEDXMAN
**4th and last update** Resolution 12/13 A one star rating has gone up to five. Why? I want to say that after communicating with the operation manager, Jimmy Schaberg, he has gone above and beyond in making sure I was made whole. I sensed his sincerity in his apology. He personally made sure my car and I were taken care of. We liv | Read Full Review
12/13/2024 12:00:00 AM | Google
★★★★★ Dylan Brown
This place is a disaster. Got a 2012 Honda crv and it was sold by some dude named Dakota. He priced it as if it was in excellent condition and I hadn’t realized but this was after he gave more for my trade in. This is a trick they use often and when I came back later they were teaching a new person to do the same thing in the lobby. | Read Full Review
12/13/2024 12:00:00 AM | Google
★★★★★ Lora H
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12/12/2024 12:00:00 AM | Google
★★★★★ Dá FEDXMAN
**3rd Uodate 12/12** After writing an extensive email to operation manager Jimmy Schaberg, I received the following response.. "I appreciate you reaching out to me on this. I am hearing your concerns, so allow me to do the research with the team and see what comes up regarding the services that you paid for." I will update what 'come | Read Full Review
12/12/2024 12:00:00 AM | Google
★★★★★ Dá FEDXMAN
**update** lithia responded and as usual did not address the issue. I think they missed the point. No, I'm not upset that the car wasn't fixed. What I'm upset is that you guys did not do a proper inspection, How can you address a transmission problem without test driving the vehicle? The other issue is you completely ignored me as s | Read Full Review
12/5/2024 12:00:00 AM | Google
★★★★★ Dá FEDXMAN
I got scam out of my money by Kevin cox at the service department. I took my trailhawk because my transmission would not shift to 9th and sometimes would drop to seventh gear when driving 65 and over and stay there. So I had them do an 'Award Winning Inspection', what a joke. The technician said it needed an engine tune up and recomm | Read Full Review
12/4/2024 12:00:00 AM | Google
★★★★★ Usha Davis
I brought my van in for a recall, it was running perfectly just wanted the recall taken care of. Firstly the service advisor I had was an all around mean human, said things that should not be said to customers. Secondly gave me incorrect information, said they don't work on my van I called Dodge corporation and yes in fact they do. F | Read Full Review
12/4/2024 12:00:00 AM | Google
★★★★★ Kodaburr
I had a disappointing experience today while trying to test drive the Charger R/T. I called and made an appointment scheduled with Dakota, but from the start, it felt like I was an inconvenience to him. When I arrived, we went to the car, and I got in, but before we could leave, Dakota said he had to go inside for a moment. Several m | Read Full Review
11/30/2024 12:00:00 AM | Google
★★★★★ Jesse Walters
Brought my car in for a recall and they ruined it. I shouldn't have trusted them to do a good job and now I am paying the price. Perfectly running, well maintained Fiat 500c Pop Convertible... came in for a transmission recall and now it's going to cost me over $4000 to get my car fixed. I am disabled and on disability, so it's basic | Read Full Review
11/24/2024 12:00:00 AM | Google
★★★★★ Conner Hamilton
The worst car selling experience I've ever had the displeasure of. I listed my truck on Facebook marketplace and a “car buyer” named Javier Mendoza reached out saying they want to buy my truck at there sub par price. After a few hours of negotiations we settled on a number. I drove an hour to the dealership and set up a ride back. Ja | Read Full Review
11/20/2024 12:00:00 AM | Google
★★★★★ Warren Weber
Bought a $50k truck. After 2 weeks of owning it, I had to take it to their shop for a transmission problem (supposedly a thoroughly inspected certified pre-owned vehicle.) It has been in their shop for 4 weeks now and i have had very little information communicated to me until i call and ask for it. I am currently still waiting on it | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ leslie boehland
I bought a 7 yr warranty from this place and twice now I have had to pay out of pocket . I am paying a lot of money for said warranty and ins and I expect for stuff in my car like the thermostat to be covered but it wasn’t. I am not happy nor will I ever buy a car her again and I will let everyone know . I feel used uncomfortable tha | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Trevor Jankowski
Wife loves her car but why were told by Justin in finance that our 4 thousand dollar platinum extended warranty would cover her car up to 100k mis information her car needed repairs and it was approved but with a 200 dollar deductible why should we have paid 4 thousand dollars for something that expires at 77 thousand miles with a 20 | Read Full Review
11/11/2024 12:00:00 AM | Google
★★★★★ Zachery Edmiston
Can’t speak toward the quality of their new vehicles, but my girlfriend brought her car in (under warranty) for an issue with her rear windshield defroster not working, 4 hours later was given an OBD scan and charged $190 to be told the OBD scan came up with no issues (we know that, that’s why we went to them in the first place) we g | Read Full Review
11/11/2024 12:00:00 AM | Google
★★★★★ itshaileycorinn
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11/5/2024 12:00:00 AM | Google
★★★★★ Issa Qader
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10/30/2024 12:00:00 AM | Google
★★★★★ James Freshman
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10/28/2024 12:00:00 AM | Google
★★★★★ Warren Weber
Bought a $50k truck. After 2 weeks of owning it, I had to take it to their shop for a transmission problem (supposedly a thoroughly inspected certified pre-owned vehicle.) It has been in their shop for 4 weeks now and i have had very little information communicated to me until i call and ask for it. I am currently still waiting on it | Read Full Review
10/27/2024 12:00:00 AM | Google
★★★★★ Thomas Lewison
Avoid this dealership at all costs! Bought a new ram in January of 2023. The buying process was good and the sales time was ok. But the follow up with the service department there is absolutely terrible to get any work done!! This is by the worst dealership that I’ve ever dealt with! You call the service department no one will ever a | Read Full Review
10/25/2024 12:00:00 AM | Google
★★★★★ CT
Been trying to get a person on the phone for FIVE DAYS. Nobody will answer the phone or return calls from voice mails left. Pretty bad. I’ve tried every extension, sales, parts, business office, Operator and especially SERVICE, where I am trying to communicate with. Cannot see how a car dealership can run without answering the phone | Read Full Review
10/22/2024 12:00:00 AM | DealerRater
★★★★★ Sara Wheeler Clarke
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10/21/2024 12:00:00 AM | Google
★★★★★ Jillian St. Jacques
UPDATE -- October 21, 2024: I rarely update Google Reviews unless an organization has continued to impress me unfavorably -- and when it comes to Lithia Motors in Eugene, the facts are unflinchingly unfavorable. My quest for a used Ford Explorer is what initially impelled me to visit Lithia in Eugene, thereby bringing me into conta | Read Full Review
10/21/2024 12:00:00 AM | Google
★★★★★ Stan and Ann
We live in Florence and scheduled warranty work and drove 2 vehicles in. Did not learn until we checked in that person who scheduled us, knowing we were coming in from Florence, did not apparently have access to records to verify that the work we were coming in specifically to have done, couldn't be done. SUGGESTION: WHEN WARRANTY WO | Read Full Review
10/17/2024 12:00:00 AM | Google
★★★★★ Mike Vasquez
I was told it would take an hr to chg my oil n I’ve already waited over 2.5 hrs n it’s still not ready. Was told to call rather than make an online appt because garage mgr doesn’t look at online appt to ensure they have oil filters on hand… would think they would look n have minimum stock to cover appointments at least | Read Full Review
10/17/2024 12:00:00 AM | Google
★★★★★ Czarina Strough
Victor made the process of buying a new van super easy, no nonsense and took care of my concerns with the vehicle. I got exactly what I wanted and have never been more happy. | Read Full Review
10/14/2024 12:00:00 AM | Google
★★★★★ Elijah Markley
On September 27th, I went into look at a 2018 Jeep Renegade. I wasn’t planning on buying it that day. When Victor came and showed me the SUV and took it for a test drive, he was very friendly and joked with me and helped ease my anxiety about buying a new vehicle. I had gone and looked at a similar vehicle that same day at Kendall To | Read Full Review
10/11/2024 12:00:00 AM | Google
★★★★★ Matt Matwich
Was told “we are not master mechanics “. Took 1.3 hrs to change oil. Air bag light on now and was not when I took it in. Next appointment 3 months out?!! WORST dealer ever. | Read Full Review
10/4/2024 12:00:00 AM | Google
★★★★★ Jack Wentworth
I don't often write reviews, but I was especially happy with my experience here. I worked with Josh on getting setup with a 4Runner that they had on the lot, and he made the whole process extremely easy for me as I was 2.5 hours away. Once I got there, most of the paperwork was already complete and we negotiated a great price on th | Read Full Review
9/27/2024 12:00:00 AM | Google
★★★★★ Kellrae82
So it turns out in working on trading in this van, Lithia in southern Oregon has now brought it to my attention that I was overcharged market value by atleast 6,000$ and the specific extended warranty with 100$ deductible was all a very very poor deal for me.. Why was this the way that you guys took care of this deal????? Feeling ver | Read Full Review
9/25/2024 12:00:00 AM | DealerRater
★★★★★ Kailey Johnson
Justin Barrick was a pleasure to work with. He was very kind and really tried to give us the best deal. I highly recommend him if you are looking to buy a new car. | Read Full Review
9/24/2024 12:00:00 AM | Google
★★★★★ maggie26
Great service, kind employees, quickly fixed my broken taillight with no charge! Extremely grateful for the generosity they showed me. I’m a college student and have never taken my car in to be looked at alone before so this experience was reliving. The help i received was great! | Read Full Review
9/16/2024 12:00:00 AM | DealerRater
★★★★★ David Crowell
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9/11/2024 12:00:00 AM | Google
★★★★★ D
Place wasn’t comfortable, they push and make you wait as they bro out in the building, even mocking my friends laugh . This place is white sunglassed Oakley way | Read Full Review
9/11/2024 12:00:00 AM | Google
★★★★★ Alex King
Stellar customer service. Rodrigo did a fantastic job from start to finish. Very knowledgeable without being too pushy and overbearing. Brandon helped finish our paperwork and he was very nice as well. Honestly we have been to alot of dealerships and Lithia now has our business from here on out. Thank you all for your help staying la | Read Full Review
9/8/2024 12:00:00 AM | Google
★★★★★ Zach Ross
Gave me an amazing deal, they were beyond friendly. In and out in less than 2 hours. | Read Full Review
9/8/2024 12:00:00 AM | Google
★★★★★ Lloyd Brown
The screen on the video console (gps/audio/usb/AC readout) on my Chrysler flickered so as to be unreadable. They told me over the phone it would have to be replaced. When I came in they took 45 minutes to diagnose it and tell me that it had to be replaced. They did not have a replacement and would call me when it came in. It would co | Read Full Review
9/6/2024 12:00:00 AM | Google
★★★★★ Little Shoes and The Gang
Yay! Make it rain for the shorties | Read Full Review
9/3/2024 12:00:00 AM | Google
★★★★★ Ashley Villalobos
James Brown helped me about a year ago when I started looking to buy a new vehicle. He left such a great impression on me that I knew once we were ready that we would be going back. We just made our purchase and it was the easiest car purchase I’ve experienced. I didn’t feel like I was working with a “car salesman”. James was never p | Read Full Review
8/23/2024 12:00:00 AM | Google
★★★★★ James Israel
Went right after opening on Sunday morning, Justin and Brandon were fantastic. Extremely smooth transaction. Got exactly what we wanted and were very happy with price and complete experience. From getting on the lot to leaving with my wife’s new jeep was very stress free thru whole process. Would highly recommend this dealership, Ju | Read Full Review
8/20/2024 12:00:00 AM | Google
★★★★★ loredelsarto
I live in Nevada and was on vacation in Oregon. In Newport my 2023 Ram 2500 DPF went out and the only dealership in the state of Oregon that had my part was in Eugene. I limped my truck there and they were all booked up but still went out of their way to get me back on the road. Great service!!! Thank you | Read Full Review
8/14/2024 12:00:00 AM | DealerRater
★★★★★ Tom Gonser
My rating is based entirely on the quality of after sales service we've received on our multiple purchases from this dealership. And focused on positive experiences we had with Dakota and Dillon, both sales consultant there. Recently when we had to take our new Ram Limited in for service, they interceded on our behalf to make sure | Read Full Review
8/11/2024 12:00:00 AM | Google
★★★★★ nosenuthin
After my review the boss wanted me to contact him, he posted, I did.... No response yet to my personal email sent July 26, 2024 This was concerning a gas tank puncture, vandalism on their lot, which I was Not informed of, but I caught it before leaving the lot. Had to purchase a new tank myself and then they put it in free...Very sne | Read Full Review
8/9/2024 12:00:00 AM | DealerRater
★★★★★ Cardonuts Wendy
I called to order the exact vehicle I wanted, they found it and had it delivered to this location, GREAT! I provided an address in Oregon that I specifically mentioned several times to not mail anything there and to mail at another provided address. My license plates and title were still mailed to the address I said not to causing me | Read Full Review
8/7/2024 12:00:00 AM | Google
★★★★★ Joseph Lipton
Fixed my issue quickly. Friendly staff. | Read Full Review
8/1/2024 12:00:00 AM | Google
★★★★★ Mae Markham
Call and leave messages many times. I live in Drain and have paid for lifetime oil change. Call to schedule appointment and never get a return phone call. This has happened many times. | Read Full Review
7/29/2024 12:00:00 AM | Google
★★★★★ josephi hilleary
Bought a jeep Rubicon gladiator needed inverter they supposedly installed one we came to Idaho first time needing to use it guess what doesn't work then got told sorry it's only warrantied for 6 months well after all of the vehicles I've personally purchased and all of the people I've sent there they lost a good customer but guess t | Read Full Review
7/28/2024 12:00:00 AM | Google
★★★★★ christopher welch
Service department customer service lacks just that | Read Full Review
7/9/2024 12:00:00 AM | Google
★★★★★ JOSHUA GRIFFIN
Chrysler Jeep ram has become a terrible company and this service department is the worst I have ever dealt with. I brought it in for a cracked rear widow frame and mold plus random electrical issues , dead battery, truck staring by itself with no key in sight. then tried to give the truck back filthy with mold in it. Only after I re | Read Full Review
7/4/2024 12:00:00 AM | Google
★★★★★ nosenuthin
I bought my own gas tank after the vandalized puncture they are replacing it free ..thank you | Read Full Review
7/3/2024 12:00:00 AM | DealerRater
★★★★★ nosenuthin
Gas tank was punctured, vandalized on their lot and they didn't tell me now they will not replace the gas tank | Read Full Review
7/3/2024 12:00:00 AM | DealerRater
★★★★★ Kay Huff
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6/21/2024 12:00:00 AM | Google
★★★★★ Tom Gonser
My rating is based entirely on the quality of after sales service we've received on our purchases from this dealership. And focused on the positive experience we had with Dakota Griesel, a senior sales consultant there. Recently when we had to take our new Ram Limited in for service, he interceded on our behalf to make sure we cou | Read Full Review
6/14/2024 12:00:00 AM | Google
★★★★★ sopha9044
Highest pressure situation I’ve ever been in while buying a car. After being strong armed into a specific car, I saw exactly what I wanted all along on their lot from the website. (This was an intense situation for me, which of course doesn’t matter to them). While waiting to sign paperwork I found that the car I bought was on sale | Read Full Review
6/14/2024 12:00:00 AM | Google
★★★★★ Ed Jorgensen
Purchased my second car from them. Dylon and Dakota were both really helpful and not high pressure. They were both honest, upfront and very professional. Another excellent buying experience. Thanks | Read Full Review
6/4/2024 12:00:00 AM | Google
★★★★★ Marco Valleramos
Purchased a Jeep Gladiator through Josh. He answered all my questions and concerns about the vehicle. Brandon was helpful as well when it came to info about warranties. Overall a great buying experience, would recommend ???? | Read Full Review
6/4/2024 12:00:00 AM | Google
★★★★★ Fletch
Would not recommend.Go somewhere else. Sales team is unprofessional, especially after the sale. This dealership baits you into giving them a perfect review by offering you a tank of fuel, don’t fall for it. If you ask for 30 days to pay your down payment and they agree, don’t believe it, you will start receiving aggressive text messa | Read Full Review
6/4/2024 12:00:00 AM | Google

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