About C H Urness Motors Company
C H Urness Motors Company is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Ask About Service Contracts
- Certified Technicians
Call (541) 397-0567 today to schedule your next appointment.
Our technicians at C H Urness Motors Company are ready to help you!
C H Urness Motors Company is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call C H Urness Motors Company today at (541) 397-0567 to learn more
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★★★★★ Kathy McCulloughQuick and definitive. Darn it!! | Read Full Review5/28/2025 12:00:00 AM | Google
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★★★★★ selah duttonTimely, professional, addressed the problem and gave clear directions for treatment and follow up. I appreciate all of this! | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ Sheldon M.I went here for the convenience of buying maintenance parts for my vehicle. Oil filter, engine, air filter, cabin, air filter, fuel filter, and water separator. Charged me $172 over the price. I can get it from Mopar direct on Amazon. I can definitely understand wanting to make a few dollars on these parts. $20 maybe $30. But $172 is | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ Jennifer MinerDr Stanley has been our family surgeon for many years. He is very professional and never beats around the bush. He figures out what is wrong and gets it fixed. I know I am in good hands and will get the very best care. | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ Todd SimmlerAbi and Dr.Stanley rocked my rotator cuff surgery and recovery. Hopefully I never have to do it again! | Read Full Review4/13/2025 12:00:00 AM | Google
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★★★★★ Susan CrainDr. Stanley is kind, professional, willing to listen and educate. He is a credit to his profession. | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Mike KilkennyDr. Stanley knows his stuff. Glad to have him as a resource | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ mark weatherbeAs far as for the front staff and doctor I have no problem and was taken care of very well but my low rating is about your surgery coordinator who has been very poor in her communication to me, never there when I call ,at the beginning in January was great on first visit in hood river office but when it came to the Dalles it was tot | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ David FrittsI had a good appointment with the doctor. We talked about the way forward with my shoulder. | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ Joan KnaussI’m always satisfied with my care. Dr Stanley always takes time to listen. Excellent work. All three are friendly and put me at ease. Office staff too. Thank you. | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Charleen WolsFriendly staff and very efficient. | Read Full Review3/19/2025 12:00:00 AM | Google
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★★★★★ TB 50treeHorrible customer service left on hold to finally get put on with someone who wouldn’t listen to simple thing just arrogantly repeating robot response. Needed my VW, yes VW Routan mini van checked out. It is essentially a rebadged Chrysler T&C or Dodge Caravan, no mechanical differences they were manufactured by Chrysler. Was told t | Read Full Review3/19/2025 12:00:00 AM | Google
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★★★★★ Randall WatkinsGreat place to buy a vehicle, 4th for me always quick and easy. | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ John Bellman**Disappointing Experience with C.H. Urness Motors Company** After four visits to C.H. Urness Motors Company, we have concluded that their standard of excellence is non-existent. The most frustrating aspect of our experience has been their complete inability to communicate effectively. Their service department personnel seem to chan | Read Full Review2/21/2025 12:00:00 AM | Google
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★★★★★ Burl HowardJust at this dealership, 2-11-25 to get my 2019 Ram scheduled for service, as a check light just came on. I stopped at this supposedly certified Dodge dealership with a certified Dodge service department. 1st question they asked me, "Did You buy your truck from us" My answer, "No".......Their response > It will be 3 months before w | Read Full Review2/18/2025 12:00:00 AM | Google
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★★★★★ Burl HowardJust at this dealership to get my Truck scheduled for service as a check light just came on. I stopped at this supposedly certified Dodge dealership with a certified Dodge service department. 1st question, "Did You buy your truck from us" My answer, "No".......It will be 3 months before we can get it in and take a look at it....... | Read Full Review2/10/2025 12:00:00 AM | Google
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★★★★★ Wilda CochranI just want to say thank you Cascade Orthopedics for treating me like a person looking for and needing some relief. | Read Full Review1/20/2025 12:00:00 AM | Google
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★★★★★ A V.Purschased my Jeep a few years ago, go back for regular service, they always scheduled my appointments on the date, and time I request, even when they are short staffed they still get my oil change in a timely manner. Front desk staff is super friendly and welcoming. Service department will not answer or return calls, turns out they | Read Full Review1/13/2025 12:00:00 AM | Google
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★★★★★ Scare.Crows. Aren't.Scary.Unprofessional and will scam you with faulty vehicles | Read Full Review1/13/2025 12:00:00 AM | Google
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★★★★★ Garth EliasonAppreciate the continued counsel and guidance from Dr. Stanley on my arthritic shoulder. The treatment plan to decrease the inflammation and improve daily function has been slow but is working. Also appreciate the time taken to address my questions and help me understand the big picture of where my body is at and what to expect at | Read Full Review1/11/2025 12:00:00 AM | Google
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★★★★★ Lorri CarrAfter some emergency surgeries and an amputation, we suddenly found ourselves unable to get to a critical doctor's appointment in either of our vehicles. Owen at Urness Motors found us a barely-used Honda CRV with a seat height and headroom that was perfect for transferring from a wheelchair, and exactly the right amount of cargo roo | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Jeri RutherfordYou can never get a hold of these people. They don't answer the phone, the voicemail is full so you can't leave a message and the email bounce back. They don't want to service the warranty work that comes with a new vehicle | Read Full Review1/6/2025 12:00:00 AM | Google
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★★★★★ Nicholas Hess2012 Sahara JKU. 1.5 inch suspension lift. Third time I have taken a vehicle here and third time I have gotten it back worse than I dropped it off. Paid $2800 to have the oil filter cooler housing replaced, ball joints, and an axle seal leak repaired. Once the work was done they said the jeep needed alignment and that Les Schwab cou | Read Full Review12/23/2024 12:00:00 AM | Google
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★★★★★ Molly BelsheTotally pleased with Dr. Stanley, Abby and the rest of the staff. They all strive to do their best. Pain-free and back to playing pickleball and snow skiing after two hip replacement surgeries last winter! | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ Mindy JohnsonToo bad this place tries to force medicine, instead of trying to look inside and see what the underlying problem is.. Kind of funny and doesn't make sense, for example how would a person that needs surgery even know they need surgery? They just say..Try this medicine.. I'm learning in general Healthcare is leaning strongly towards ph | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ Lane JacobsI’ve never experienced such complete incompetence, lack of communication, and general poor customer service. My experience has been beyond words. I highly recommend against anyone ever doing business here. The employees are kind enough but the organization is piss poor. Back to Toyota for me…. | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ Heather ByrdI've always gotten great care and I had a few hand surgery's that he did a great job on, appointment dates and times are not unmanageable last seen in the dalles but prefer hoodriver of course ?? | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ Joan KnaussI’m always satisfied with my care. Paul always takes time to listen. Excellent work. All three are friendly and put me at ease. Office staff too. Thank you. | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ jayme JonesIf you like to wait forever and have little to no communication with the service department, then this is the place for you. They had my truck for almost 2 months and kept giving me the runaround when I would call. In the end they very much had a "not my problem" attitude, and I ended up towing my truck to another facility to have | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Erik S M*** CHRYSLER REFUSED SERVICE AND TOTALLED MY CAR WITHOUT EVEN LOOKING AT IT *** My Chrysler 2015 200's battery began to die overnight, So naturally, I went to the dealership where I bought my car to get it diagnosed, Toyota. I took my car to Toyota, and they recommended me to rather just go to Chrysler so I don't pay their diagnosis | Read Full Review11/10/2024 12:00:00 AM | Google
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★★★★★ vicky albinAs a woman, it is appreciated when not only am I'm listened to but heard. I am heard at Cascade Orthopedics and trust in Dr. Stanley's diagnosis and recommended treatment options but most importantly that I am included in the decision making process. I also appreciate his straight forwardness with kindness. | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Jim WertzThe staff was excellent, I was instantly relaxed with there positive attitude and professional behavior. | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Bob DunnProfessional and involved in your medical issues. You can talk to them and know you are listened to and they respond appropriately. | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Deann BlakeI always feel like I'm getting the best care for the condition I'm being seen for. Pictures drawn, plan of care explained, sympathetic. I would refer others if they needed care. | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ terry gardnerCascade Orthopedics has always had my best health interest at heart. I appreciate all that they have done. If not for them I would probably be scooting around in a wheel chair (at times) or the least a walker/cane. Thank you Terry | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ Nigel Heinemann'sAll my visit with Dr. Stanley have gone smoothly. From exam to X-rays and surgical advice he is my go to surgeon in The Gorge. He has been injecting HA in my wrist for years which is keeping my from life-changing wrist fusion. Thanks to Dr. Stanley and his team for keeping me pain free and able to do the activities I love. Thank Yo | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ KC Fine"Not my problem"... That's what you can expect to hear from this franchise. It's "not their problem" they've had the vehicle of a disabled veteran for OVER 20 weeks - 4.5 months and counting. It appears to be their policy to take advantage of people with limited mobility by keeping them without a vehicle forever, then trying to send | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ Jorgi BarrierDr Stanley has been amazing. Both of my kids and myself and my parents and in laws have all received the best care from him and his staff. From broken bones to other injuries he is our go to! | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Bob RussellDr. Stanley and his staff are awesome. He has done 5 joint replacements on me, and all have turned our great. Don't go anywhere else. | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Kayne PedrickI was seen quickly, everyone was friendly, and we came together to develop a plan moving forward. | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Rose Van LaarDr. Stanley made my visit very comfortable. He explained my e- rays so I could understand. He gave me hope for a more painless future. Everyone in his work place was very friendly. | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Gorge AspensThe doctor and his staff were professional and knowledgeable. An asset to the Gorge! | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Kay SchmidtVery satisfied with both my visits! Finally received from true answers! | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ ryan shepherdThey have had my truck for 4 months, and they keep saying that they "forgot" about it. It has a service contract, so they will be paid, but for some reason, they are ignoring my vehicle. Terrible runaround, it's not waiting for parts, they are just misleading me. BAD BUSINESS! | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ CroweroArianna Walker and the entire sales staff was great to work with. Our buying experience was the best we were ever had. We will be back in the future. | Read Full Review8/23/2024 12:00:00 AM | DealerRater
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★★★★★ Nancy SchwartzMy rights as a patient was ignored! I was told I either followed their "policy "or I would not get the shot to start the healing process to mitigate my extreme pain. My frozen shoulder was ignored by the person who put me in a room when she grabbed and pulled on my arm. I was there to get an injection in my shoulder. Not one person | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Donna KinneDr Shaffer and Dr Stanley are caring and had my best interest in mind. The staff is helpful and understanding. I received the best care there. Thank you for everything. | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Washington State PickerGreat staff! Dr. Stanley is top notch! | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Ben BlankenburgMy wife injured her ankle and was treated by Dr. Shaffer at Cascade Orthopedics today. She was given a boot (air cast) to stabilize her foot and instructed that it was being left loose, and that she could tighten it down later to her comfort. She was never given an opportunity to test it in the hallway or give feedback. We left th | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Glenn and Mary PierceDr. Stanley explained exactly what he would do for the shoulder surgery and explained again at the follow up appointment about what was done during the surgery. He clearly laid out guidelines for how long to continue using the sling, when to start physical therapy, and long range when I can start pulling, pulling, and lifting with t | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Mindy JohnsonI will never come here again because of Abigail Dumont. Unless she makes it right what she did to me. I have been having severe issues with my right hand in excruciating pain at times i haven't been able to sleep well for the last week or 2. My hand locks up and getting to the point I can't use it anymore.. To the point I may not be | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Tiena DavidsonEveryone is always professional and willing to help. Dr Stanley is very good at making you feel like you are important and your issues are just as important. | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ BK PaulThis was my first actual business contact after having purchased a used 2017 Dodge Ram Laramie outside of the dealership. I was seeking specific additional parts and service, and the staff couldn't have been more helpful and patient with my multiple questions and needs. Both Dave and Kyle exemplify customer service as they were able | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ Scott FreitasParts department is always very helpful with finding parts number and identification information. | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Deepak BambaVery bad experience waisted 3 houer see car & then they are asking come back other day waist of time go this place Very disappointing | Read Full Review6/3/2024 12:00:00 AM | Google
