About Lithia Chrysler Dodge Jeep Ram FIAT of Roseburg
Lithia Chrysler Dodge Jeep Ram FIAT of Roseburg is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Ask About Service Contracts
- Certified Technicians
- Free Estimates
Call (541) 537-4726 today to schedule your next appointment.
Our technicians at Lithia Chrysler Dodge Jeep Ram FIAT of Roseburg are ready to help you!
Lithia Chrysler Dodge Jeep Ram FIAT of Roseburg is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Lithia Chrysler Dodge Jeep Ram FIAT of Roseburg today at (541) 537-4726 to learn more
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★★★★★ Gilbert LeinonenStaff was efficient and friendly. The job was completed in less time than was expected. Will use for future warranty jobs. | Read Full Review5/29/2025 12:00:00 AM | Google
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★★★★★ Gary WalrathI won't do business with the store in Grants Pass. This being said, I went to Idaho to buy my truck. When it had a warranty issue, Roseburg was the choice. I have to say, the Roseburg lithia Dodge service department is outstanding. You want Hanna as your service writer. She provides truly world class customer service! | Read Full Review5/27/2025 12:00:00 AM | Google
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★★★★★ Robert WilliamsLined the service but couldn’t fix it had to order parts and they haven’t come in yet but they are covered by warranty except $200 deductible | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ Linda MillerExcellent service! Very friendly staff and a very comfortable waiting room. | Read Full Review5/17/2025 12:00:00 AM | Google
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★★★★★ Heath ThurmanThey were great thank you for our new Durango yes sir!! | Read Full Review4/14/2025 12:00:00 AM | Google
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★★★★★ ashleyburton04They sold us a lemon in February 2024 and have had our truck more than we have. They do not know how to fix vehicles, will lie to you, cause more damage to your vehicle, the GM Chris likes to threaten his customers and bad mouth customers to other businesses. They also have customers sign hush, hush forms when they are done dealing w | Read Full Review4/14/2025 12:00:00 AM | DealerRater
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★★★★★ Daniel TolmanAlways friendly and they go out of their way to help in anyway they can. A great service department! | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Abe Diaz DeleonExcellent sales department and Excellent service department. Will be coming back. | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Kim JordanWe’re very happy with the team at Lithia! This last purchase was the first preowned SUV that we’ve encountered issues with. Shawn Penny, Hannah in the service department, supervisor in the service departments and the GM all worked together to get our Jeep Grand Cherokee running like new. We’ve purchased multiple vehicles from Lithi | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ CrystalWe had a great experience buying our new car, Shaun was so helpful, patient and kind, he did everything he could to get us the deal we needed to be able to take home our new car! He even called us to check in and make sure we were happy after leaving. Everyone we came in contact with was nice and professional. Thank you Shaun, we lov | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ coRRine smithShawn Penny was a terrific sales man. Everyone was very kind and helpful. Nick in the insurance finalization stage of the whole process was very funny and had great people skills. Over all i loved my experience with them. | Read Full Review3/30/2025 12:00:00 AM | Google
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★★★★★ Stein BulgogiI saw my dream vehicle come to Roseburg on Carfax and immediately sent my request. I got a prompt response from Shawn Penny, who always sends me a B-Day Card since my first purchase there about 9 years ago. This time I had way more questions and I am so appreciative of Shawn for answering all my requests promptly and honestly. I have | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ Anna MI have been looking at cars for a while, and happened to find one I liked on Lithia's website. My dad and I had went in and asked for Shawn Penny. When he came out he was also working with someone else but was interested in helping us too. When he was done working with the other person, he brought the car around and had us look at it | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Sally ValleyThe service Manager Jerry has been very helpful. | Read Full Review3/14/2025 12:00:00 AM | Google
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★★★★★ Shawn TewCame in to buy a new truck, they found exactly what I was looking for even down to the color and all the options, then gave me a great value for my trade in. Paperwork took less than 30 minutes. Great place to do business and will return when I need a new vehicle again | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Shane KoppI love this dealership have always done me right i have got atleast 15 cars threw out the years from them. And most of them have ben with sean penney. He does great work and always keeps in touch with and keeps younupdated. And will try his hardest to get you what you want :) | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ Chad CammilleriI had an amazing experience with John Pepler. John cares about his clients and always treats them like family. I had the best experience you could possibly have shopping for cars when working with John. The advice he provided was selfless and it meant the world to me and my family. Honest, knowledgeable, and full of integrity! 5 star | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ Dot “DotCom90337” ComStopped in just to take a look, a gentleman, I believe named Braxton. Took the time to help me out. I felt like a valued customer dispite the fact that I wasn’t sure about making a purchase. | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ Larry KoetjeHad a great experience with the guys there manager came and introduced himself to me and made me feel welcomed and not just a like a dollar sign, the Braxton the sales associate was super knowledgeable and accommodating and got me into the right car for my family of 4 and all our needs. Took time to understand what it was we were lo | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ teresa wilkersonAs a return customer we really appreciate the service we have gotten. Our favorite sales man John worked his magic and found us exactly what would work with our budget and put a giant smile on our face. Thank you <3 | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ Josh TorresThis is one of the first reviews I have every written, I have never felt more compelled to write a review for a buisness than now. First things first, I recently bought a car from this dealership. I personally had to fly in from out of state to come see it, only after arriving did they mention anything about any scratches or dents. A | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ Timothy BurtonAnytime my wife or I post an honest review of the worst experience and dealership it gets deleted somehow. Lithia is trying very hard to shut us up after all they have done. Do NOT buy from this dealership. I should post the silly document they sent me today to shut us up. Ha! | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ Dalton PittulloCustomer service was absolutely horrible. They sold me and my good friend and absolute lemon of vehicles. They refuse to provide paperwork of what was wrong with the vehicles. | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ Tammy TaylorGreat service, low pressure sales person that got us exactly what we were looking for. Would recommend them to anyone looking for your next vehicle. | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Nick PickerillStarted out pretty impressed with the customer service of the service department until the last time my vehicle was there to get repaired. My truck a 2022 ram 2500 with only 20,000 miles on it has already been through both front wheel bearings, all four ball joints and now a another set of ball joints that went bad by the time i got | Read Full Review1/22/2025 12:00:00 AM | Google
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★★★★★ Ricky McFarlandTried to sell me a vehicle with bald tires and insisted that it was legal, RUN AWAY! | Read Full Review1/11/2025 12:00:00 AM | Google
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★★★★★ Alex BolesSales team was very knowledgeable and professional. Braxton went above and beyond to assist me with all my questions. | Read Full Review1/8/2025 12:00:00 AM | Google
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★★★★★ amanda reiberBEST experience I've had with a vehicle purchase. Kris Taylor and Ryan Lett both went the extra mile, were extremely personable, rad, accommodating and made this transaction so smooth and painless. They met me after hours to accommodate my travel time without hesitation and had the vehicle completely prepped and ready to go. I highly | Read Full Review1/1/2025 12:00:00 AM | Google
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★★★★★ Carson CBig thank you to Ryan and Matt for all the work they put in to help me get my Hornet. They were fantastic to work with, help me get the car set up and out the door quickly. Quality dealership with a great showroom and staff! Happy New Years! | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ John MendenhallI was warned before I went. Took my Ram 2500 4x4 in for truck overheating. Told them what was going on. Truck would overheat then cool off after it reached 246degrees. Told them that water was being forced back into the overflow and leaking onto the ground. Told them I had replaced the thermostat and it did not work and that I was un | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Josh (Bear)The dishonesty here is unbelievable. I sent my fiancé here to look at a new SUV and she fell in love with it....the vehicle is amazing and a good buy that's not the issue. THEY WERE TOLD OVER AND OVER AND OVER AND OVER to NOT RUN MY DAMN CREDIT because i was already approved thru Cascade Community for a loan.....(So Cascade had alr | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Zack LuptonThere's a reason there are so many 1 star reviews for this place. Went in to get an actuator replaced for my in cab heating (which has nothing to do with my engine). 40 miles after leaving my temperature gauge for the engine breaks and I get a coolant leak causing my engine to smoke profusely.. and when that was over my original prob | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ James SteverRead before you buy a Dodge Ram! This is about the Dodge Ram as a product. This NOT about the Service Team at this particular dealership. My wife and I purchased a brand new 2023 Dodge Ram 2500 last November. We had put less than 16,000 miles on it and I started noticing strange noises from the transmission. Upon having the dealer | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ John RossWe had a problem with our 2018 Jeep Cherokee and spoke to Hannah in the service department. She told us to bring the car in for a look since we were travelling from Canada. To our surprise we were met by Matt in the parking lot with code reader in hand. He took care of us immediately and we were on the road very quickly. This is how | Read Full Review10/2/2024 12:00:00 AM | Cars.com
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★★★★★ Levi WatsonI had to change my review and my stars the service really changed here the service writers are all polite and professional and very knowledgeable had me set up qnd ready to have my truck taken care of… I met my tech as well and he instantly made me feel he was going to take care of my truck and get to the bottom of my issue and he di | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Kevin ChaseI had a very frustrating issue with a broken toggle on my steering wheel that Jerry Davis helped make right today. He not only ordered the part in for free for me, he took the time out of his day to personally make the repair himself. I am very happy with how everything turned out! | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Joe is a dickCareful of the sweaty GM. Super xxxxxx didn't even fill our gas tank and then refused to provide the second key fob due to us not agreeing to extended warranty. This is a shady operation, with some unfortunately good people working under a complete imbecile. | Read Full Review9/14/2024 12:00:00 AM | DealerRater
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★★★★★ Joe is a dickCareful of the sweaty GM. Super xxxxxx didn't even fill our gas tank and then refused to provide the second key fob due to us not agreeing to extended warranty. This is a shady operation, with some unfortunately good people working under a complete imbecile. | Read Full Review9/14/2024 12:00:00 AM | Cars.com
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★★★★★ GrantThe body shop (Trenton) returned my truck with the wrong fuel filler neck. Preventing me from filling up! It's been over a month with no solution. After unanswered messages the the manager Warren. Thankfully the fuel attendant caught the problem and didn't fill my diesel with regular fuel. | Read Full Review8/24/2024 12:00:00 AM | Cars.com
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★★★★★ GrantThe body shop (Trenton) returned my truck with the wrong fuel filler neck. Preventing me from filling up! It's been over a month with no solution. After unanswered messages the the manager Warren. Thankfully the fuel attendant caught the problem and didn't fill my diesel with regular fuel. | Read Full Review8/24/2024 12:00:00 AM | DealerRater
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★★★★★ Cyndi MaxsonHannah is awesome!!! Excellent service! | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Jeremiah GutierrezHad an amazing experience from Lithia and I could not be more happy with the results. I talked with Nick Cook and explained that my wife was not happy with her vehicle and no longer felt safe. He listened to my concerns and lined up a few different trucks for her. She was able to find her dream truck and allowed me to be the Husband | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Michael RiceWe went to look at a used jeep that was 25 grand. They hit up 15 banks for credit at 47,000 !! I don’t trust anything with Lithia name on it!! | Read Full Review7/24/2024 12:00:00 AM | Google
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★★★★★ Jayson CockrumTomorrow we are going to lithia to purchase our 6 th vehicle from Shaun penny bar none the best and nicest salesman we have ever dealt with.always honest and upfront hard working.we are very excited as we always are and look forward to our meeting tomorrow...5 stars | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ Utu DeacI want to point out that this dealer, especially (John Pepler), has helped me out and did an amazing job for helping me purchasing a truck over the phone. I bought a truck without seeing it and going in person and they made it maybe easier than some experiences I had in the past with buying vehicles in person. He sent me pictures and | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ Jerry SessomCommunication definitely isnt there strong suit thats for sure sold vehicle as i was coming to check it out because they thought they could get me into another vehicle instead of the one i intended to buy so i basically drove almost 3-4 hours for absolutely nothing to show for it | Read Full Review6/22/2024 12:00:00 AM | Google
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★★★★★ Jack BenimbleMade us schedule an appointment for a recalled part. We get there and wait an hour and a half for them to tell us they don't have the part. They're a bunch of idiots, literally everytime I deal with these morons it's pretty much the same thing. They fumble around for an hour or 2 till they've decided they've waisted enough of your ti | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Leann JellisonDon’t waste your time or money here. They’ll just keep giving you a run around and not make things right. | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Yevhen HyzhukThere is practically no guarantee for the vehicle, the dealer is not interested in repairing the factory defect. Be careful, having believed in the guarantee, you can remain without a vehicle for a long time and you will be cheated out of money, supposedly offering you additional services... | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Geka GikI will never contact you again, they only deceive. I have never encountered worse service anywhere. The service for trucks is simply terrible. The manufacturer's warranty does not work, with such a warranty there is no point in buying from the Dealer. And the manager will politely deceive you and say that you did everything wrong. No | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ PJSS WExcellent! A great place to purchase or sell vehicles. John and Kristopher were extremely helpful. | Read Full Review6/15/2024 12:00:00 AM | Google