About Diehl Chrysler Dodge Jeep Ram
Diehl Chrysler Dodge Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- We Do State Inspections
- Ask About Service Contracts
- Certified Technicians
- Free Estimates
Call (412) 489-0133 today to schedule your next appointment.
Our technicians at Diehl Chrysler Dodge Jeep Ram are ready to help you!
Diehl Chrysler Dodge Jeep Ram is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Diehl Chrysler Dodge Jeep Ram today at (412) 489-0133 to learn more
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★★★★★ MarkAsk for Devin Gaffney when you need a sales rep. This guy bent over backwards to get me the vehicle I wanted at a good price.. He knew the product and went way out of his way to make sure I was happy with the purchase. The rest of the staff was very good too. The vehicle was clean, finance guy (Mike) was professional and pleasant. Go | Read Full Review5/24/2025 12:00:00 AM | Google
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★★★★★ PMike M was knowledgeable and was helpful in every way. | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ Jamie PetokMy experience at Diehl was fantastic and everyone was extremely nice especially Parker. He is very knowledgeable and always on top of everything. If you are shopping for a vehicle I definitely recommend going to Diehl in Robinson. | Read Full Review5/19/2025 12:00:00 AM | Google
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★★★★★ J DiegsThe service department at Diehl Told my girlfriend she needed new rotors and pads on a 2022 vehicle with low miles during an inspection since they would not pass. I double checked them (they looked fine) and took the vehicle to different service provider for an inspection. The vehicle passed, the brakes pads and rotors measured like | Read Full Review5/19/2025 12:00:00 AM | Google
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★★★★★ Joshua MarshEveryone was helpful and friendly. Got a great car, no complaints. | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Rich KozakDeihl Robinson made my Ram truck purchase experience an enjoyable process. Parker was a true professional in explaining the details, reviewing the terms and selling me the exact truck I was looking for. I will recommend their dealership to my network. | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ Shania PerryI highly recommend Ben and his manger Brandon if you’re looking around or need any help. They both went above and beyond to get me in my dream car! | Read Full Review5/5/2025 12:00:00 AM | Google
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★★★★★ James TGot approved for financing really quick. Everyone was amazing and very knowledgeable. Vehicle did have a brake issue but they fixed it without charging extra. Overall, a good experience. | Read Full Review5/3/2025 12:00:00 AM | Google
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★★★★★ Robert HumesFrank T was extremely helpful getting my wife and I set up with our new ram! Couldn’t recommend anyone better! He made sure every T was crossed before we made the 1.5 hr drive in. Even though we weren’t the greatest qualified he still treated us like we were an 800+! Anyone in the market I definitely recommend working with him! | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ Liz RunyonFrank T was amazing!! Best experience ever!! | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ Imelda IbarraMy experience with Diehl was more than amazing!!! I had the pleasure of working with JJ, Brandon, Lisa and Mike. All so very helpful, and went above and beyond my expectations! I don’t leave reviews but with my experience I just felt i needed to share. Highly recommend!!! | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ K BSales reps are great. Finance dept tries to push additional add ons and made for a poor experience. From both last 3 purchases over past 8 month. I purchased a car at each dealership and both the same problem at Robinson and moon. | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Amanda DunlapWe have been coming to Diehl for well over a decade and I can honestly say THIS CURRENT TEAM IS BY FAR THE BEST TEAM THEY'VE EVER HAD!!!!! The newest manager really cleaned the place up and got people who really care on board!!!! We had a great experience with Devon & Mike this past week!!! Devon helped me find the car of my dreams!! | Read Full Review4/27/2025 12:00:00 AM | Google
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★★★★★ Frank LubawyThis is the 3rd vehicle I have bought from Diehl. Each time it was a pleasure to work with them.they go out of their way to make sure you have the deal you want. I will continue to purchase my vehicles from Diehl automotive. | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Tim MarsichWe have been buying new vehicles trough out the yrs and I must say salesperson Parker couldn't have been more knowledgeable and polite than any other in the past, thank-you Parker and Diehl | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Leah VicenteLove my JEEP and what an easy process! Usually I dread it;) but from the sale to finance was absolutely perfect. Thanks Ben! | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Marco Azzoni (marcdetem)Very friendly experience, the smoother I’ve ever have at a dealership. People there were welcoming, knowledgeable and understanding. I was already coming here for service, and now I can recommend it also on the dealership side! | Read Full Review4/6/2025 12:00:00 AM | Google
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★★★★★ thelanceman64First time for service there (oil change and tire rotation). Took me right on time and done in 30 minutes. Service advisor was very nice! Free coffee too while waiting! | Read Full Review4/6/2025 12:00:00 AM | Google
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★★★★★ Lorrie AmadioFrank Moyer was helpful, informative, pleasant, personable and easy to talk to. He got us into the vehicle we wanted, the process was quick and easy. Thanks to Parker for assigning us to Frank. | Read Full Review4/3/2025 12:00:00 AM | Google
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★★★★★ Ashley WeatherheadExcellent service! Ease of scheduling and QUICK! Thanks so much! | Read Full Review4/3/2025 12:00:00 AM | Google
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★★★★★ Angela AustinEvery aspect of my experience with Diehl of Robinson was more than excellent. Great team! Helpful, caring and efficient! I couldn't have had a better group of people taking care of my purchase. | Read Full Review4/3/2025 12:00:00 AM | Google
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★★★★★ Brian CExcellent experience. No games, professional behavior and quick work to give me deal i was looking for on new truck | Read Full Review4/3/2025 12:00:00 AM | Google
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★★★★★ Gary VellaEveryone including J J our salesperson was above board and quite helpful. Answered all my questions and made the car buying experience fun. Thank you | Read Full Review4/3/2025 12:00:00 AM | Google
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★★★★★ Suzanne LockhartBen was absolutely amazing and supportive throughout the entire process. I would recommend him to everyone. | Read Full Review4/3/2025 12:00:00 AM | Google
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★★★★★ Josh CareyParker is the man! Extremely helpful and friendly. | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Heather DowneyGreat staff who really knows their stuff! | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Danny ZolinasDevin was great, all around great experience! | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Jason FryBen Sweeney did a great job answering my questions and helping me through different options to purchase my truck. Lisa also did a great job and made the paperwork process a breeze. I will definitely consider Diehl in the future when it comes time to buy another vehicle. | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Robert GillHad a great experience with Devon in sales and Mike in finance. The process was easy and they did a good job getting us through everything on an extremely busy Saturday. When I'm ready for another vehicle, this will be my first stop!! | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Matt MillerHave had my Ram serviced there many times and each time I am treated like family! Would recommend to anyone! | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ gaetano martorellaWe worked with Parker on a lease for our new Grand Cherokee. He was great to work with. Not pushy, listened to us and our needs and overall provided a great experience buying a vehicle. | Read Full Review3/24/2025 12:00:00 AM | Google
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★★★★★ Mike BrownMIKE MASTER AMD BEN SWEENEY ARE THE DAMM TRUTH THEY GOT US IN AND OUT NO BS NO ISSUES STRAIGHT TO THE POINT THERE IS NO BETTER !!!!!!!!!!!!!!!!!!!!!!! They are great !!!!!!!!!!!!!!! | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ anthony centrelliWorked with Frank, straight forward, good guy, nice to work with. We all know the games when buying a car, Frank was great no BS. Ask for Frank, all good. | Read Full Review3/19/2025 12:00:00 AM | Google
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★★★★★ Jennifer GordonI have had a few issues with my Jeep. John Hoover took personal care in my concerns and ensured that they were corrected. He even had the mechanic come out and speak to me about the problems I was having and the rationale of the work that was done. Everyone at the dealership has been so kind including staff that gave my 3 children du | Read Full Review3/19/2025 12:00:00 AM | Google
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★★★★★ Adam FinzelTruck buying experience was fine. However they’re really fumbling around when it comes to getting me the registration and plates. It’s basically a finger pointing contest between their processing company and the dealership. Extremely poor communication as well. Been on an expired temp tag for 3 weeks now with no solution or temporary | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Jack UWe had a great experience with Devon Our sales person and Lisa our credit person. What a great team they make. | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ Jason LarchParker Gazda is fantastic! We appreciated his effort and timely attention to detail in helping us find the right vehicle for us. 5 out of 5 stars! | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ Lori FeelyI wish I could give them more stars! They were very good about getting me in right away and fixing my problem quickly! I am so happy that I purchased my car here. They have all been fabulous to deal with. | Read Full Review3/8/2025 12:00:00 AM | Google
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★★★★★ Dorothea SmithUPDATE: I refinanced through my credit union and got a much better interest rate, better priced GAP and warranty so I went into cancel the ones I purchased through Diehl. Mike the finance manager was extremely rude and almost borderline belittling because I didn’t wait six months to refinance and cancel. When I looked at the origina | Read Full Review3/8/2025 12:00:00 AM | Google
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★★★★★ Manda MetzgerDean was great! Very knowledgeable and personable! He made buying a car fun! The service team at Diehl are honest and efficient. Kevin is great to work with. | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ Katie NestlerThis was our second purchase at Diehl, and we had another great experience today! Ben was amazing at listening to our needs and showing us the best options for our family! He and Brandon worked with us tremendously and were both so personable and helpful! Everyone was so nice and we left very happy customers! If you’re wanting to hav | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Tim SizemorePlease is shady do not get any work done here or buy your car here they won't honor anything they say | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Nick MorrisPlace will waste your time and rob you any chance they get!! | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Nicole BallGreat experience with helpful, honest, knowledgeable sales staff, and easy paperwork process. I will be recommending this dealership to friends and family. | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Anthony GattoI had an extremely disappointing experience at Diehl Jeep in Robinson. When I walked in, an employee led me to the service desk, where I stood for 10 minutes while the man at the desk had his back turned, talking on the phone. That part was understandable, but what wasn’t was the several employees who walked past me without even ackn | Read Full Review2/21/2025 12:00:00 AM | Google
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★★★★★ Deb MaritatoPurchasing my new Jeep Grand Cherokee Limitied was the best experience I have ever had while purchasing a vehicle. My salesman Devin was outstanding. He was patient, personable and knowledgeable. I would suggest anyone in the market look him up. You won't regret it! | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ ian weiserGreat experience overall with Sales, Service, and Parts. Highly recommend!! | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ Robert GeraWorst service department in the industry. After being told that my work was covered and that I didn't owe anything (the invoice given to me reflected this), I get a call saying that I owed almost $5000. Not sure why they would have given me the keys and let me take my car off of the lot if I owed anything. Very dishonest company and | Read Full Review2/17/2025 12:00:00 AM | Google
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★★★★★ Malory GerstI had a great experience! Devin was the best and so helpful during my experience. He also made sure to get me into the car I love and what was reasonable to my needs! | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ Nick MorrisCharged me $170 to plug something in | Read Full Review2/12/2025 12:00:00 AM | Google
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★★★★★ Tim SizemorePlace is a rip off. Be careful taking your vehicle here | Read Full Review2/12/2025 12:00:00 AM | Google
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★★★★★ Taylor WadeLoved the Salesman. I purchased my Jeep 10/26/2024 and I am now currently riding around with an expired temp tag. Will the dealership give me another one?? The answer is no. They like to blame the third party that they use to do titles and plates but when you speak to Tekion they never received the paper work until 01/26. I repea | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ Cameron Weyandt-BohmI absolutely loved working with Ben, he is an amazing and kind and extremely helpful worker who helped us find the car I couldn’t even imagine ! I’m so glad that we got to work with him and got my new jeep wrangler from his dealership! ?? | Read Full Review2/9/2025 12:00:00 AM | Google
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★★★★★ Savannah FischerBen was absolutely great. He was so personable, willing to sit down and help, and just an overall amazing salesman. He is super accommodating and really listens to what you want. Everyone in the dealership was super nice and friendly. Ended up buying my first not dream car but car I have always wanted because Ben and the guys at the | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Tavizjhae JohnsonI had an overall amazing experience at this dealership! I started looking for a car in the beginning of January and Frank had been helpful every step of the way! He was patient and answered any questions I had about leasing no matter the time of day! Together we were able to find the right car for me. Parker was able to help when Fra | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Random NessToday I witnessed the most unprofessional behavior. Staff refused to service a gentleman’s vehicle that was scheduled to be serviced. The staff then lied and called the police claiming he was being aggressive. He was very calm and just wanted to why there were so many issues with the vehicle he purchased from them. I will not patron | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Marcie PrestoWe worked with Frank Moyer at the Robinson location! He is very knowledgeable and was AWESOME to work with. I would definitely recommend him to anyone looking for a car. He makes the buying process painless!!!! | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ Beth RouxI don't know how the service advisor Tom R keeps his job he must be related to the owner. He called me to see if I wanted them to run a diagnostics on my truck cause a check engine light was on I told him no that I was aware of the problem and what it was. He put in the comments "4.0 for wasting my time" not sure what he meant by t | Read Full Review2/3/2025 12:00:00 AM | Google
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★★★★★ Ronald StomJust purchased my new RAM truck with the excellent customer service and assistance of both JJ and Mike at Diehl Robinson! JJ worked with me to find a fair price, and even added extras to sweeten the deal. He went above and beyond all expectations and made my trade+purchase hassle free. I would absolutely suggest Diehl Robinson fo | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Laura MintoParker was nothing short of professional and accommodating. He listened to my needs and realistic goals for a new vehicle. He took the time to understand my priorities and only suggested perfect matches, or alternatives to best suit MY needs. Parker answered every question (there were a lot of them) and reassured me every step of the | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Ron SchulmeisterParker took care of us. Everything went well. | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Donna SchulmeisterThis was probably the best experience I ever had buying a vehicle, Parker Gazda was the best! I highly recommend him, please ask for him when visiting. | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Dorothea SmithExtremely easy buying process. Our salesman was Ben and he was very professional, knowledgeable and helpful. I highly recommend going here. I will definitely buy from here again. | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ Shane KasunichLogan the service manager was super nice, terrible service from the parts department, I was sent from Moon and was told they had the parts I needed ( 2 bolts for license plate ) I was given the number but once I got there no parts or at least I was told not in the right area, I was then sent to the service department, if it couldn't | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ Roberta LeierzapfMy husband and I were looking to buy a 25 Grand Cherokee. After numerous attempts we found one at Diehl in Moon. We made a call and set up an appointment with Parker in Robinson. We met with Parker who was very knowledgeable about the vehicle and answered all our questions in a professional manner and was easy to work with. Mike in f | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Cassidy FlahertyWent in looking for a vehicle, the sales person was trying to help 3 different people at once. Went on a test drive and was told to wait inside while he did another test drive. We went in looking for another sales person that wasn’t working with anyone. After going back and worth, they came back with a crazy payment amount, gave us a | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ provs65It’s always a pleasure when at the dealership great staff excellent service always enjoy talking with everyone, have to say it’s one of the best dealerships I ever had to do business with while purchasing a vehicle. | Read Full Review1/21/2025 12:00:00 AM | Google
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★★★★★ Brian JAfter having issues having my vehicles serviced at a dealer 5 minutes away, I called Diehl to have an issue fixed with my Jeep. The 25-30 minute drive was well worth it. The experience between the former dealer and Diehl was night and day! From scheduling to check-in, their employees were so much better. I even received text upda | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Molly MGreat experience buying my new ‘25 Grand Cherokee at Diehl Robinson. My salesperson Ben listened to my needs and made the process incredibly easy. Everyone I interacted with was top notch and incredibly professional! This is my second Jeep purchase at Diehl in the last 6 years and whether buying a new vehicle or servicing an existing | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Shawn WilsonTerrible experience with Damien. Do not recommend diehl | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Debbie YermanI came to Diehl in Robinson and Tom Richardson took care of me. He is the best. | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Carol KarpaI've been purchasing Jeeps's from Diehl for over 20+ years. It's always been a good experience. I also have all my routine service on my vehicles performed at Diehl Robinson too. They are always nice to work with. | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Mike SlaniaGreat service and were willing to work with us. | Read Full Review1/8/2025 12:00:00 AM | Google
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★★★★★ bryan mcccrackenQuick and easy purchase over text messages. Vehicle is as described. Benjamin Sweeney was a good salesman and not pushy at all and even stayed passed his working hours to make the vehicle purchase work for my timeline. | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ Joseph WhiteThis was the best deal we ever made on a Jeep or any other vehicle Gave us a great price on our trade The sales and finance people were very nice and polite Took their time and answered all questions I tried met with the sales manager to ask a question and he went out of his way to get us what we wanted Never felt so relaxed when buy | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ rosalyn janiszewskiThe salesman was very nice, however it took a long time to be able to test drive any vehicle. I felt like my time was not important and disrespected. Communication was very poor. I did get to test drive one Jeep and was considering it but wanted to test another beforehand. While I was on the test drive, they sold the Jeep i was drivi | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ gwili zakutneyI had my Jeep serviced at Diehl in Robinson today and Tom in service is the absolute best!!! | Read Full Review12/21/2024 12:00:00 AM | Google
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★★★★★ Robert ChittisterTook my Chrysler 200 in for some electrical issues that I’ve been dealing with for a month after taking it to another service shop closer to home. James was very transparent and made everything super easy. My car is good as new now. | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ mark rasoI had a misfire in cylinder 8 on my 2012 SRT Challenger n did everything..16 plugs coil pack injectors PCM n still had no pulse in 8..Called my bud Kevin n John n they took it in that day.Diagnosed it found the miss was Bad Wire.They were Awesome..Fixed it n it runs like brand New.. Very Pleased.?????? | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Raymond PetersVery friendly and helpful sales person (Frank T.) | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Melanie RaymondJames from service was great! I had been taking my Jeep Wrangler to a different dealership for service for over a year trying to figure out what was wrong with it with no luck. I took it to James and after a thorough diagnosis they found and fixed the issue. Thanks James! | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ Ed BruniThe service department at this dealership is by far the worst! I had my truck towed there because I couldn’t get it started, the service department calls me and said my truck was ready for pick up 8 hours later that all it needed was the battery charged, I asked if they would just replace it and the guy says it doesn’t need changed j | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ MacyI had a great experience with James H in the service department. | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ David KingJAMES HELPED ME OUT WITH ISSUES AND VERY POLITE AND CUSTOMER ORIANTED | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ Korey SweeneyI have been a loyal customer for service at the Diehl of Robinson for many years, Tom Richardson has always treated me very well and keeps me coming back to service my vehicle at the Diehl of Robinson. | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ G LTheir service and sales department are wonderful. Tom Richardson goes above and beyond for any customer walking through the door. He is always happy to help! | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ John PAlthough I bought my car at a different Diehl, I'm so happy I discovered this one for service, after a horrible experience at the original dealership. Most recently, I've been working with James in the service department and he has been amazing and so helpful. It's so nice dealing with a service department where all of the people th | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ Chad HimmeI didn’t purchase my 23 Compass from here but I get my service done at Diehl in Robinson and I must say it’s one of the easiest processes ever! James Hebert was my service advisor and he was constantly updating me on the progression of my vehicle. Highly recommend taking your CDJR vehicles to them | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ Eduardo RivasExcellent service and very professional people. I love bringing my truck here for my checkups. | Read Full Review12/10/2024 12:00:00 AM | Google
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★★★★★ Annie Lauria-smithVery friendly, helpful staff! Great experience | Read Full Review12/5/2024 12:00:00 AM | Google
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★★★★★ Robert MoltzenThis dealership in Robinson is amazing. I’ve purchased a new vehicle here before and received fantastic customer service. I returned back to look at the New Dodge Durango RT white with black badging and black leather interior. My salesman (JJ) was very knowledgeable, courteous and helpful along with Cris Kirk (mgr) who made it possib | Read Full Review12/5/2024 12:00:00 AM | Google
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★★★★★ Shannon HuchkoBefore buying this vehicle I had some disappointments in finding a Jepp. I worked with the sales manager Brandon at Diehl and he made sure I was able to find exactly what I wanted. He worked with me personally for days before I was able to come into the dealership to look at the Jeep I was interested in. My Salesman Parker Gazda was | Read Full Review11/28/2024 12:00:00 AM | Google
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★★★★★ Nik KocicWent to get brakes replaced on my RAM 1500. Cost of $1,500.Had to go back immediately for broken emergency brakes. What a coincidence!!! Cost of $900. The next day truck started making noise going reverse. No emergency appointment available. No one seems to be checking the vehicle before exiting shop. Bad business or bad mechanics | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Tom SmithTerrible experience!!! Stay far far away from this dealer. Shorkey beat there price by 5000 dollars. They didn’t even give us all the rebates we qualified for. STAY AWAY from this dealership. | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Antoine BettsQuick, thorough and really goes above and beyond to makes sure the customer experience is high! | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Arthur WilliamsProfessional, polite, friendly and knowledgeable. Definitely went the extra mile. Looking forward working with them for all my automobile needs. | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Ed ByrskiOutstanding deal and great experience purchasing a vehicle at Diehl CDJR in Robinson! Would highly recommend doing business with this location! | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Todd SmallI recently purchased a vehicle off Parker , easy , quick transaction. Would recommend to Family and Friend's , they had the truck cleaned , full of fuel and followed up with me after the purchase . Couldn’t be easier . Thank you | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ John Akwas (Johnny)Went there years ago and had a bad experience. I attempted again today - again I was treated like I was a bother and they didn’t want to sell me a car. Weak sales/customer service, didn’t introduce himself or ask my name. Quoted me over $750 for a lease on the slowest selling car in the US. I then went to three rivers Dodge and they | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ Mikaela MalobabichParker was an amazing salesman! Made the first buying car experience so great! Mike in finance also made this experience amazing! | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Becky MalobabichParker was the best salesman and Mike was so easy to work with in finance! | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Jason GriffieExcellent service frank teamor was awsome | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ Zak KlimoParker was a huge help! 100% Recommend working with him | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Austin SiciliaJust purchased a 2018 ram 2500 from Parker. He was one of the best sales man I have ever met. He was extremely nice and knowledgeable. If he didn’t have the answers he made sure to ask so he could answer my question. The manager Brandon was also amazing. If anyone has any doubts about this dealership, don’t. They will do anything to | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Olivia DixonAll around a great experience! Working with Parker was a 10/10 experience. He was knowledgeable, kind & tentative. He kept me updated through the entire process and made it as smooth as possible. I will definitely go through him next time I’m in the market for another car and would recommend everyone else to do so as well! | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ dwayne brownWalk in to Check on a jeep the sale guys just set there. I walked around went back outside, then came back in still no help. So.i just leave | Read Full Review11/3/2024 12:00:00 AM | Google
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★★★★★ Keith ReabeGreat experience !!! Found the exact car we were looking for. JJ Morelli was extremely helpful in helping us meet our tight deadline to finish the deal before vacation | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Raven PohaskiParker was the best!.he found me everything i wanted in my brand new jeep grand cherokee altitude!.He went above and beyond with his kindness and was honest and very helpful with locating the color i wanted at another dealership!.I will definately call him again when im ready for a new vehicle!.xoxo..???? | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ Ryan KingParker, did a great job and Diehl made the process seamless! Great job! | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ john sI recently purchased a new Dodge Durango at Diehl of Robinson. Ben and his staff listened to my concerns and were very respectful of my time. After shopping around, I realized Ben gave me the best deal possible. Ben went out of his way to make sure I got the exact car I wanted. Best car buying experience ever!!!!! | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Tanya WaschakFirst time buying a car from a dealership. Definitely picked the right place. Everyone made it painless and easy. Top notch crew, they really listen and do what they can to help you understand all the ins and outs of car buying and financing. It was an absolute pleasure working with Diehl, I highly recommend them, especially if you'r | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Kim MillerParker Gazda was very courteous and did a 6-month follow-up on my purchase. I'm very happy with the service and car. | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Hailey SilbergerParker did an awesome job helping me secure my first auto loan. From the time I walked in everybody was super helpful and fun. | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Diane KalletWe having been going to Diehl Robinson for over 5 years, and we have always had a great experience. Frank Teamor has provided us excellent service in sales, and we have enjoyed working with him as we purchase new cars for our family. We will continue to come back! Thank you, Frank, for serving us again, we love our Jeep Compass! | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ DaveHighly recommend! Parker was our sales associate and he made purchasing the vehicle a great experience! Fair pricing and great service! | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ reed fisherVery professional dealership and Parker made my car buying process quick and simple. Highly recommend giving him a visit. | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Dee HetBought a new Jeep Altitude L off of Parker. I was very faithful to my old dealership but had no choice but to look elsewhere due to their prices. Parker was very patient with me as I haggled and tried to make a decision on a new vehicle. He beat all other dealerships prices and was very responsive and honest. He didn't make me sit in | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Jeff KellerThis was my first time buying from Diehl and had nothing but a excellent experience. Parker was great and his very professional and knowledgeable and has a great sense of humor. | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Kevin SuperDeihl auto in Robinson township mechanic broke my oil filter canister after they changed my oil then tried to make me pay and repair it. They made up a story saying it was leaking prior to me bringing in my vehicle. Furthermore during inspection made up a bunch of false and fake charges saying things I needed . I took my keys and got | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Richard KretschmanTerrible, Terrible experience. Almost 4 months and no title to new Jeep. Temp tags expired last month. No one calls you back from Diehl. Pretty sure no one cares at Diehl. My advice if looking to buy a Jeep, find another dealer! | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Nick DeNinnoGreat vehicle, great sales experience. Frank, Parker, and Michael did a great job. | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Parker GazdaI always have a seamless experience when getting service done here on my vehicle. Logan and Kevin are great knowledgeable advisors. 100% would recommend to my family and friends! | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Mary CampbellParker Ganda was our salesman. He was knowledgeable, patient, personable, and showed a great sense of humor. He was helpful when we realized we left an item at the dealership. He was accommodating to our wacky schedule. I would recommend him 10/10 times. | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ J NegleI had to call the service department 3 times to make an appt, and I was forced to leave a message for a call beck each time. Finally called sales. They got service to call me back. Their answering machine advises using their website to make apps, but that site only directs the customer to call the number. No apology or other conces | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ Brandon DenkKnowledgeable sales, service, and parts departments. Everyone is eager to help, friendly, and courteous. Awesome vehicles as well | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ Justin QuallichThree commercial purchases from Diehl RAM in the last 4 years. Frank Teamor is excellent to deal with. Highly recommended. | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Emma SundinBen is my new bestie! He got me the best deal with a new car! I am so happy with it! As a teacher, we count the dimes, Ben pulled through and got me a great deal that fits perfectly within my budget! He is excellent with communication. He continues to reach out to check on me and the car! He even is working with my dad to get a new | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Ronald AndrykovitchKnowledgeable. Friendly and no nonsense | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Erika TancoshBen in Robinson was great to work with. Everything was handled fast and with good communication! | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Demetria Naujelisfrank is the best. so excited about my new jeep! | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ barbmonaco11Chris Martinez my sales person was great! Went above and beyond to bring a car from another location and was great to work with! Very knowledgeable | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Jenn RobearI recently tried to purchase a car and worked with a salesman named Ben, and the experience was extremely disappointing. Ben consistently overbooked himself, leaving us waiting for long periods during our appointment. It felt like he didn’t value our time, as he was constantly juggling multiple customers, making it difficult to get t | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Heather BurkhartBen was fantastic! Silver cars have always gravitated towards me regardless of what I wanted so I made the decision to finally get what I wanted for once. I found a fantastic 2021 Dark Blue Jeep Compass on Auto trader that Diehl had listed available. Ben made the process super smooth and I was in & out in 3 hours, driving off with my | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Tim DonovanI’ve been buying cars for almost 40 years. I feel like Parker, my salesperson, made buying this vehicle far and above the others. He was terrific! He worked with me to get the vehicle I really wanted in a price range I could afford! I would recommend buying from him and Diehl to anyone! | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Joyce AntirakwaNeeded to get software updated and regular quarterly repairs, I was told it will take about two hours but my car was way ready before the completion time. Thank you for your great service. | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ Anne BushThis has been the best dealership that I've dealt with so far. Ben greeted me right away. He was great to work with. He definitely takes care of his customers. | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ James JohnstonGreat job and in a timely manner | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Melissa DeremerWe had an amazing experience with Parker. He was great from start to finish. We called in asking for a photo of the picture and he sent us a detailed video back. He was very helpful in the buying process and did not push us to make a decision. This Diehl location still feels like a family owned business who actually care about their | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Bruce WendelSpent four hours there last Saturday trying to make a deal for my grandson‘s renegade. The experience was horrible. My grandson had a contract where he was going to trade in a vehicle and he decided not to do that so we renegotiated the contract without a trade. After negotiating the deal, the salesman added $135 acquisition fee to | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Mike BednarWorking with Ben was a pleasure. I would not hesitate to recommend him when shopping for a new vehicle. Lisa was very easy to work with in getting the paperwork for completing the sale done. I am totally pleased with my purchase experience. | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Cynthia StegengaOur Salesman Benjamin was great to work with! | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Blase WMost car buying experiences with dealerships aren’t always easy and some would choose a root canal over car buying. Not this experience! From the start, Zac D and the Diehl staff have been exceptional! I’ve been looking for a jeep wrangler that was unique but within a budget. I happened to find the one I liked online after weeks of h | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ Tyler HallinanI have nothing but great things to say about the team at Diehl! I recently purchased a new Jeep Grand Cherokee from their Robinson store and the process could not have gone any smoother. The team there helped me find a vehicle that met all of my needs, gave me a nice introduction to my vehicle by reviewing all of the electronics, s | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ Matthew McKelveyTom and the service team provide top notch service. After dealing with another dealership that refused to help the team at diehl had my issue resolved within a few hours of having vehicle. | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Lynn MasIf I could give NEGATIVE stars I would. Had to have my car towed here after a breakdown. The person I was communicating with "Logan" did not return my calls in a timely manner. When finally reaching someone else, "Raffielle", he talked over me & would not let me ask the questions I needed to ask. The price of initial diagnostics was | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Alice McGuckinEveryone was extremely nice and respectful. Easy to deal with | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Karlie BaileyMy fiancé and I came in this evening to look and consider options. When it’s time, we will 100% come back for Raffaele. He was kind, patient and honest. We got there at the end of the day, about an hour left, but from what we could tell everyone was friendly (and there were a lot of guys there)! But Raffaele is the reason we’ll be ba | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Chad ChappellBought my last two vehicles at Diehl and they go above and beyond to make sure your treated right and walk away with the car you want and the payment that doesn’t break the bank… Go see Parker at Robinson, he made the whole process so easy and quick and was very knowledgeable about everything I wanted to know | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Darrell FadeleyGlen was very helpful and personable. Understood what I wanted and was 100% focused on getting all my questions answered and completing the sale with no problems | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Robert HemmickMy Jeep Grand Cherokee was in for repair & the essential part needed, coming from their corporate head quarters had been on back order for 7.5 weeks. Their service manager, Tom Richardson, took the initiative to call several dealerships that had received this part. After several calls he found a dealership that had the part & they | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ John EspositoUpdate: I'm sure this will have another generic apology response without any real substance behind it. No one from their corporate bothers to find out the real problem. When you get a loaner, expect a P.O.S. Again keeping my car 4 days past when promised. Vehicle loaner is busted, smells, and is dirty If I could give a negative | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Bruce MVery good experience very helpful staff. And a top notch salesman. | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Harold PurdyExcellent customer service Awesome selection of vehicle Friendly staff Parker was my sales representative and literally bent over backwards to accommodate my needs. I can not recommend this dealership and Parker enough do you want more! | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ John EspositoIf I could give a negative star rating I would. Their sales and finance teams give you a good pitch to make you excited about your purchase and the "Diehl". Once you need service, you are in for a totally different experience. Commitments of quick response, loaner / rentals, great experiences are all smoke and mirrors. I attempte | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Jammie BarnesIf I could give zero stars, I most certainly would do that however that’s not an option. I bought a jeep from the dealership about two years ago and I they forced me basically into getting the extended warranty and ever since I bought it it’s been in the shop for multiple reasons From pretty much the first week that I purchased the j | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Emily Constantine MercurioReviewing on behalf of my spouse who had a terrible experience here. | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Miranda RGlenn was very helpful and nice wouldn’t go anywhere else. | Read Full Review7/6/2024 12:00:00 AM | Google
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★★★★★ steve stonesThe salesmen Zac D'angelo was very helpful in getting the new Pacifica into my possession and the financing manager Michael Master made it easy to get the deal done! | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Christie HayThe sales team is awesome. Frank is our go-to guy!! We've bought quite a few cars from him over the years. He will walk you through the process and make sure you have all the info that you need to make a decision. | Read Full Review7/3/2024 12:00:00 AM | Google
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★★★★★ Ian HayI’ve bought many cars from Frank at Diehl. Top notch service and every car buying experience has been awesome. Would def recommend. | Read Full Review7/3/2024 12:00:00 AM | Google
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★★★★★ Keith KendraGreat service dept.always freindly,knowledgeable, | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Erica FrischmannWow. I just had the best car buying experience EVER!!! As much as I love the truck I purchased, I was dreading the sales process. Boy was I wrong. Raffaele was by far the BEST car salesperson I have ever encountered. His attention to detail, follow-up and customer experience skills are second to none. Their Business Manager Mic | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Patricia MearsVery easy transaction to trade and buy my dream car! | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ John LavelyEveryone was great to work with and treated us very well. Will be purchasing again in the future | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ Monica DavisBen and Mike were amazing to work with. They were both very helpful and kind to work with. Ben was so helpful and able to get my car fixed. I Truly enjoyed working with him and will be back. Thank you Diehl for helping me find my next car. Thanks again soo much Monica Davis | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ LayLay RussellI'm shouting out Diehl Automotive for a terrific car buying experience! I definitely recommend them, they were able to give me exactly what I was looking for! Thank you to Parker G. and Mike in Finance for the best experience | Read Full Review6/16/2024 12:00:00 AM | Google
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★★★★★ John LavelyEveryone was great to work with and treated us very well. | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Erin LavelyGreat experience, great deal. Salesperson Glenn was wonderful to deal with as well as Mike in Finance. Highly recommend. | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Riley LavelyHad a Great expirience here, The customer service was unbelievable! Thank You guys! | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ BillStarted out great came in to bye a jeep for my girlfriend salesman was excellent trouble started with the finance manager he asked if we wanted some add ins we said no that’s when he started the abuse 3times he asked an why not told him we didn’t need as Iam greatful to be in the position not to need .the managers of this dealership | Read Full Review6/5/2024 12:00:00 AM | Google
