About Cumberland Chrysler Dodge Jeep Ram
Cumberland Chrysler Dodge Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Certified Technicians
- Free Estimates
Call (877) 467-6941 today to schedule your next appointment.
Our technicians at Cumberland Chrysler Dodge Jeep Ram are ready to help you!
Cumberland Chrysler Dodge Jeep Ram is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Cumberland Chrysler Dodge Jeep Ram today at (877) 467-6941 to learn more
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★★★★★ Rick LowryIt was an amazing experience Peter really knew his stuff | Read Full Review5/28/2025 12:00:00 AM | Google
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★★★★★ William GreyOur salesman Peter is the greatest. | Read Full Review5/24/2025 12:00:00 AM | Google
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★★★★★ Edward O'SullivanAfter shopping multiple automobile dealerships we made a last minute stop at Cumberland Chrysler Jeep Dodge in Cookeville. Less than 2 hours later we left with a new Jeep Grand Cherokee. Our salesperson Peter Block was straightforward and honest making the purchase simple. I would recommend dealing with the Cumberland team for your n | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ Dave TurnbullPeter Brock at Cumberland Chrysler in Cookeville, TN was the best! Hooked me up with exactly the Jeep Gladiator I was wanting and I was out the door with my new ride in barely over an hour! I highly recommend this dealer! | Read Full Review5/5/2025 12:00:00 AM | Google
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★★★★★ Richard BittlestonI took my 2020 Durango in for a warranty repair the end of last year. It was never right afterwards. I took it back 4 TIMES. Had a part that probably didn’t need to be replaced replaced at my own expense and it didn’t fix anything. Every single time I was told “oh we can’t hear the noise.” I finally gave up and took it somewhere else | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ Erik FerrisI had an Issue with service, but it was handled in a timely manner and completely professional. Work done was 5/5. | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ ron elliottWhile helping our son shop for a new vehicle, we met with Mr. Peter Block and ended up buying a truck for ourselves. Mr. Block was outstanding to work with and made the process a great experience. The follow on customer care has been above and beyond and truly raises the bar. Definitely recommend Mr. Block, his team, and Cumberland A | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ Steve GarrettAmazing service at a good price. I highly recommend Cumberland to all who need good service at a good price. | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ Karen MartinsWould like to give another shout out to Mr Peter Block! An amazing salesman and friend! Had purchased a 2025 Jeep Compass Limited today with awesome rebates and incentives! Again, Peter worked his magic! We have purchased many cars from Peter! If you’re looking for a new, or pre owned vehicle there’s only one place to go and onl | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ Tiffany GordonI had been searching for a car for quit some time and came across a Dodge Charger that I loved. Brook and Caitlyn went above and beyond to help me with my purchase. I live about 3.5 hours away and everything had to be done online or over the phone, which could be challenging, but they were very patient and walked me through the whol | Read Full Review3/23/2025 12:00:00 AM | Google
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★★★★★ Mary DeHayesFantastic experience with Peter. Everyone we interacted with at the dealership were kind and courteous. Communications were clear from the beginning to end. | Read Full Review3/23/2025 12:00:00 AM | Google
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★★★★★ Kent JacksThis is the worst dealership, if I could give it less than a 1, I would. Tried to get an oil change and needed to know if I needed an , appointment, because some dealerships require one, and some don’t. Every time I called it went to voicemail and a man named Mike said he would call back, and never did. I tried to talk to the operato | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Amy ladagonaMark Shirk was so helpful ! We love our new jeep !!! | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Jim MooreAllison was super helpful and responsive. Recommend!! | Read Full Review3/14/2025 12:00:00 AM | Google
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★★★★★ Reese ChandlerThey want to charge people 200 dollars an hour to look at it and when I told him that I won’t pay that they needed to checking it the 1st hour he had an attuide with me….This is the home of the Rip offs | Read Full Review3/14/2025 12:00:00 AM | Google
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★★★★★ Jimmy WilliamsVery helpful and friendly. Great experience. | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Jeff WardThis was the best new car buying experience ever. The people were all great to work with. There was no pressure from sales or finance. Really great people highly recommend this Dealership. | Read Full Review3/8/2025 12:00:00 AM | Google
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★★★★★ Ashlee GilbertTop notch customer service and professional service. Efficient and easy process. Got us in a Kia Telluride that we absolutely love. | Read Full Review3/8/2025 12:00:00 AM | Google
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★★★★★ Larry FunderburkJosh is great, a major asset to your company | Read Full Review2/25/2025 12:00:00 AM | Google
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★★★★★ Bob YoungWes and Randy did a great job getting helping me get the truck I wanted. | Read Full Review2/15/2025 12:00:00 AM | Google
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★★★★★ Willie Vanatta jrMark shirk was such a pleasure to work with and Pete Block did a great job | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ Brian CarltonI bought a 2024 jeep gladiator from them best service I ever had will definitely go back for all my service needs and to buy another vehicle. Peter block was the best salesman i ever dealt with. Thank you very much | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Sondra SondraIf you’re thinking of buying from this dealership just know that they are Trump hating liberals. Especially Randy Callis. He has made his feelings well known on social media. Check it out for yourself. | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ EveryNookandCranny CleaningMark was awesome as well as everyone I dealt with. Thank you for going the extra mile! | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Gena BaneHad the best rep with Wes Richards, we was in and out with our 2024 Ram 2500 in 3 hours, unheard of. Highly recommend Wes. We thank all associates, most spoke to us to make sure we was comfortable... | Read Full Review1/26/2025 12:00:00 AM | Google
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★★★★★ ozzfest12349Worst experience ever. Brought my car to this dealer on August 15th, 2024 after being told I may have a PCM issue. Was told they wouldn't be able to get to it until the 26th due to techs being out, totally understandable. Received a call later informing me I will need a battery due to mine testing bad. Provided a battery so further d | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ Mitch OliverI was greeted by Mr. Shane Thorneberry upon pulling in to Cumberland Chrysler Dodge Jeep RAM lot. He let me look around until I found the vehicle I had interest in and asked if I wanted the keys to look it over. Not pressuring me in any way. I checked it over and test drove the 2019 Kia Sorento around Cookville. We went in and discus | Read Full Review1/14/2025 12:00:00 AM | Google
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★★★★★ gerald salemiWell Ronnie n cody treated good my first purchase so they were able to do it again on my second purchase | Read Full Review1/14/2025 12:00:00 AM | Google
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★★★★★ Myla Dulworth BeachWe have purchased three vehicles from this dealership and have never had a bad experience! Mark Shirk is the best salesman, ever! I recommend him at Cumberland CDJR if you’re looking for a vehicle new or used. | Read Full Review1/6/2025 12:00:00 AM | Google
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★★★★★ Jimmy MorganNo Pressure, Friendly Helpful Service, got the JEEP we wanted. | Read Full Review12/23/2024 12:00:00 AM | Google
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★★★★★ Karen GoolsbyI want everyone to know that Mark stirk was the best sales guy that me and my husband had ever had he was funny nice understanding and helpful never once push anything on us he explained everything right and went out and above more than anyone that has ever has I would recommend everyone to see him outstanding job I will definitely | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Kellie SorrellOur sales girl was fantastic and we were treated wonderful! | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ Helen WalkerBest experience ever in buying a new vehicle. Love my new Compass | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ Peter DiCorletoGreat buying experience. Peter did a fantastic job. Arrive at 1 pm, traded in car and left in a new Pacifica at 330 pm. Excellent price. Worth the drive from Murfreesboro. | Read Full Review12/9/2024 12:00:00 AM | Google
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★★★★★ Thomas Roach Jr.I've been to this dealership 4 times. I've gotten no service 4 times. If you are having vehicle problems this, is not the place to go. I was told: we don't have a mechanic, we can't help you, you'll have to go to another dealership, it'll be three weeks before we can even look at your vehicle, and last, we don't warranty stuff. V | Read Full Review12/9/2024 12:00:00 AM | Google
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★★★★★ James CollinsThey worked really hard to make the deal with me. I am very pleased with how everything worked out. They went above and beyond my expectations. | Read Full Review12/1/2024 12:00:00 AM | Google
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★★★★★ Wes RichardsCumberland Chrysler Dodge Jeep & Ram have the best salesman’s and have always been truly helpful in finding your truck or car needs and wants . Great place for best deals & excellent customer service ! | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Christine ManningReal friendly, great group of people | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ Emily PhillipsI went to overdrive in desperate need of a new car. I worked with David and he was so friendly and answered all my questions. He made the car buying experience very easy. He made me feel welcome and comfortable the whole time! This is a great company to buy a vehicle from and I highly recommend David! | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ James MulvaneyWes Richards sold me a 2025 Grand Cherokee and was an absolute pleasure to work with!! He answered my questions and gracefully helped the process of buying a vehicle go smoothly!! Good person and salesman!! | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Keri StevensonFriendly, fair, highly recommend! | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Sam McGeeThis is the dealership that I have an extremely high opinion of. My salesman Mark Shirk was so helpful and knowledgeable it made my decision easy. I have a dealership here in my town but decided to go the extra miles to get the care they show there. They are the A Team playing pro ball. | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ Dakota AlleyFirst class service from the moment I stepped on the lot, all the way through driving off of my new truck. Wes Richards on the sales team made the entire process a breeze and painless. If you are in the market for a new vehicle, Cumberland Chrysler, Ram needs to be on your list of dealerships. | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Mary WomackThey were very professional. Mark Shirk is an excellent salesman with no pressure to buy. I would recommend him and them for all your car needs. Love my new jeep compass. | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ Lori MedlinThe buying process for my new Wrangler was quick and easy! Peter was very helpful throughout it all! | Read Full Review10/13/2024 12:00:00 AM | Google
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★★★★★ Steve CrawfordMe and my wife had an awesome experience purchasing a 2024 hybrid grand Cherokee today. This is the 3rd jeep vehicle we have bought from Cumberland Jeep. Mark Shirk has became not just a salesman but a friend. Regardless of our friendship Mark and Cumberland Jeep treat their customers right. They have always given above average trad | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ James SullivanVery helpful sales persons with purchase and delivery new vehicle | Read Full Review10/6/2024 12:00:00 AM | Google
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★★★★★ Karen MartinsAgain!!! We had the best salesman Peter Block! He is awesome, knowledgeable, soft spoken, a sweetheart and we love working and talking with him! He spent time with me going over everything this vehicle had to offer! He makes us feel part of the family!! Well as you see we once owned at 2024 Jeep Wrangler Sport 2 door and today w | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ Stephen LeePeter Block did an excellent job of providing customer service and follow up. My vehicle was delivered and the gentlemen who brought it to me were professional. | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ robert moseleyNo hassle purchase, great place to buy a vehicle. Thanks | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ Amanda StewardThe service people were amazing when we had to have the truck towed there last minute bc it wouldn't start. They got us in and addressed our issue. The manager and his workers were friendly and helpful. The service manager of the sales department however was not friendly at all. We were under warranty and had only had the truck 2 Mos | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ odalys studdardI have worked in customer service for 6 years I’m used to giving customers the best service I can give. For the first time in years I received the same from Peter Block. This gentleman was patient and worked with me every step of the way. This was the first time I ever made such a huge purchase. We need more people like him in the cu | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ ParkerAfter looking at the competition i decided to drive a Ram 1500. Very impressed with the ride and the quality. Cumberland Chrysler Dodge Jeep Ram earned my business, and I was extremely pleased with the knowledge and service provided by their staff. | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Megan MooreAbsolutely the best!!! Thanks to Peter for all his hard work, very professional!! Made me feel so comfortable and welcome the whole time and kept me updated through the whole process. So glad they was able to get me in a new Jeep. Also shout-out to the finance guy in the Kia building (sorry I can't remember his name), so respectful a | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Caleb CadisFantastic experience from beginning to end. Peter Block was exceptional. Great experience. | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Dylan BApparently Cumberland Chrysler’s website doesn’t send appointments for service you schedule on their website to the service department. So if you schedule an appointment online days in advance and you get confirmations and reminders and then drive 20 miles on a Saturday to the dealership. They will look at you when you walk in and te | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Pamela DionWe have just completed our second high end vehicle purchase. The second one because our first experience was flawless with Mark & Randy, and once again they did not disappoint. I highly recommend Cumberland Dodge, you won’t be disappointed, no game playing, no wasting your time, negotiation was quick and smooth. 5 Star experience al | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Suzy PettyService was fine, I was disappointed that no one bothered to call me to let me know my Jeep was ready. I just showed up after work to pick up my vehicle, had to find someone to help me(no one was at the service desk). This was my first time doing business with Cumberland and wasn’t sure where to go. | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ Eddie AndersonGreat dealership and fantastic service. I took my 2019 RAM to Cumberland Chrysler Dodge Jeep RAM for the power sliding rear window which was leaking. They evaluated it and I was in and out in 15 minutes. Jason, the Service Manager, was very friendly and professional. Even though I didn't purchase the truck from Cumberland, Jason and | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Katie Russellvery nice people they will work with you how every they can , I Highly recommend them!!. | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Adrian StubblefieldMy husband and I went to buy a new truck. The process was absolutely seamless. Super nice and friendly- in no way pushy. When we got home we had a few things come up with the truck, contacted the salesman Mark Stirk - he went above and beyond what he had to. Randy and Kris were wonderful to work with as well. Thanks guys a job well d | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Robert PAbsolutely best car buying experience, ever! Online, out of state, had to fly in to airport and was picked up by Overdrive Auto personnel. Thanks to David(sales), Andy(finance) & Brooke(online). No pressure, professional, informative, answered every text, phone call , , Wow!Fabulous team! Would recommend to everyone | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Mike thomasDavid Gist is the best car salesman I could have ever asked for. Great service . | Read Full Review6/6/2024 12:00:00 AM | Google