Return to complete listing of Mopar Oil Change Service Specialists In Calhoun

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Crown Chrysler Dodge Jeep Ram

Crown Chrysler Dodge Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Certified Technicians

Call (423) 665-4180 today to schedule your next appointment.

Our technicians at Crown Chrysler Dodge Jeep Ram are ready to help you!
Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Harlin Puckett
    Daniel Kerr was fantastic. | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Abby Nelson
    Nice building but I never made it out of the parking lot. I had to do a few slow laps around the building and lot to try and figure out exactly where I needed to go. I knew I needed to talk to someone about a recall repair but wasn't sure if I needed to go inside to talk to someone to get pointed to the service bay area or go straigh | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Billy Cochran
    | Read Full Review
    5/13/2025 12:00:00 AM | Google
  • ★★★★★ Lauren Revis
    3rd vehicle i have purchased from Josh Blackburn. Josh has always went out of his way to help us. We highly recommend going to see Josh for you next vehicle purchase. Thank you Josh | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ Robert Revis (Heathbar)
    | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ Jamie Hubbard
    Joshua Blackburn was very accommodating and took his time to assist us. | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★ Clarence
    Horrible mistake after I bought my 2019 jeep Cherokee limited I've had nothing but issues from the display to the panoramic roof leaking and listening to water ride down the entire ceiling. Waste of 30,000 and would never buy another jeep and the worse part is all dealerships don't cover your warranty. I was told to take it back to t | Read Full Review
    5/7/2025 12:00:00 AM | Google
  • ★★★★★ Jacob Kelley
    Had the pleasure of working with Ryan V. He made the buying process quick and painless. Had the best experience buying my vehicle. Made a connection with the whole team there at Crown. They worked with me to get me where I wanted to be financially. I will definitely refer anyone I know who is in the market for a new/used vehicle t | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★ David Childs
    Good people | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Merriweather Magpie
    We recently purchased a Jeep Gladiator and worked with Randy Ringler during the process. He made the entire experience seamless and stress-free!! Randy was professional, knowledgeable, and caring. He took care of us, answering each of our questions honestly. The process was easier than we expected and pretty much stress free. He val | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Ondrej Lisy
    Josh Blackburn is a very friendly, knowledgeable and dependable sales consultant. I would highly recommend him! Ondrej | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Jonathan Blankenship
    I had a great experience purchasing from this dealership! The salesman, Joshua Blackburn, was extremely knowledgeable about all the different variations and configurations in the Jeep models. Very easy to work with and a great guy! Will definitely be coming back for my next Jeep in the future! | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Randy Ringler
    | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Kathleen Daly
    Great experience with Colby! Got us in and out fast and easy! Very knowledgable and helpful. Thanks Colby! | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Scott Parton
    Colby was a good sales guy. Shot me straight and didn’t beat around the bush. | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Jack Glover
    I recently took my 2019 RAM 1500 to Crown of Cleveland for new tires, brakes, a front-end alignment, and an oil change, and Service Advisor Caleb Barham provided truly excellent service throughout the entire experience. Caleb was incredibly thorough in going over all the pricing details and took the time to explain various options th | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ She davis
    we’re very pleased with the service we received from Randy Ringler he went above and beyond to help us. If you need a new Vehicle you should ask for him. But everyone we came in contact with at the dealership was super nice and helpful! | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Becky Cofer
    Randy Ringler is your man!! Thank you so much for working so hard to help us find our daughter the right car!!!!!!! | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ Yaleidy Perez
    I had a fantastic experience purchasing my Jeep from Crown. Ryan was friendly, knowledgeable, and made the entire process easy and stress free. Ryan also helped me find the perfect Jeep for me and worked with me on financing without any pressure. I highly recommend Crown to anyone looking to buy a vehicle! | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ Drew Morgan
    Daniel and Jacob were great | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Cory Holder
    My salesperson Ryan Vadeboncoeur was very helpful and went above and beyond to get me everything I needed. He wasn’t pushy or overbearing. | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Scott Manning
    Recently bought a 2025 Jeep Wrangler Rubicon X from Crown of Cleveland. i worked with Daniel Kerr and had a great experience. I will definitely contact Daniel again when i am ready to purchase another vehicle. | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Nate Penman
    Helpful quick sales. Easy experience. Sales were available for communication throughout the process. Great experience | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Sheri Lucado
    We just purchased our 4th vehicle, a 2025 Big Horn 4x4 Crew, at Crown CDJR Cleveland. Great friendly staff. Randy Ringler, Daniel Kerr, Sam Cruz, Brandon Morgan and Chancy Deakins all made us feel welcome at the dealership. Thank you to all the staff. | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ Stacy Hagood
    We showed up at Crown Chrysler Dodge Jeep somewhat haphazardly. Josh met us, listened to what to we wanted, pointed it out, let us drive it, then listened to us again when it came to what we needed with financing and he just made it happen. He is so nice and personable and my only regret is that we live 100 miles away and may not mee | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ Tom Spratt
    Probably the best vehicle buying experience I’ve ever had. Jacob Buckner is super knowledgeable and easy to work with. | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Dalton
    I had an awesome experience. My salesman Randy is top notch. It was easy as pie, I’ve wanted a jeep for a while now and he made it happen for me. Thanks again Randy!! | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Christine Sartori
    I really had no plans to purchase a new vehicle but I got a phone call from Colby Evans on a Friday and went to the dealership on Saturday. This is my second purchase at Crown I traded the truck I had bought there two years ago for another of the same year with less mileage, as most people know buying a car can be very stressful but | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★ Andrew Graniero
    The service department struggles to communicate appropriately and has left me in a bind two weeks in a row. The first time I dropped it off on Friday for a Saturday appointment. Saturday came and went with no call from the department to tell me anything. I had to wait until Monday to get any communication from them. Finally Tuesday, | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ Jacob Ringler
    Quality service, excellent staff, and a beautiful showroom! This was the easiest, most pain-free vehicle purchase I’ve ever made! I highly recommend Crown in Cleveland for your next vehicle purchase | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ jake moore
    Highly recommend working with Daniel Kerr if you are looking into a Jeep! He did a great job and everyone at the dealership was excellent to our kids while we worked through the buying process. Really appreciate Daniel on his work via text and getting info to us quickly. He had the test drive set up and ready to go upon arrival. | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Trinity Dodson
    I just wanted to share my experience at The Crown of Cleveland, where I had the pleasure of working with Hannah. She was absolutely fantastic! From the moment I arrived, she was friendly and welcoming, making the whole process so much easier. Hannah took the time to explain the services my car needed and answered all of my questions | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Josh Vaughn
    I had a major issue with my trucker and Hannah was able to handle everything effectively with great communication. From start to finish, everything went smoothly. Highly recommend! | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Judy Kean
    Very pleased with the sales experience at Crown. Could not have ask for a more helpful and knowledgeable salesperson than Colby Evans. | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Hannah Bolton
    Josh Blackburn was excellent today helping my growing family get into a bigger, more reliable vehicle! | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ kyle Bolton
    Josh Blackburn was a tremendous help! Helped us get into a beautiful dodge durango! Love the vehicle!! | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Tay Cochran
    Randy treated us great and made purchasing our new Jeep a breeze! | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Joyce Wilson Fetherolf
    Many, Many thanks to Joshua Blackburn for all the many hours he put in to help me purchase, NOW my 2017 Volkswagen convertible. He worked hard along with all the financing staff to insure my dream came true! I would highly recommend Joshua and his co-workers at Crown CDJR to my friends and family looking for a new vehicle... Thank y | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★ Cahlista Wilson
    There i fixed my review. | Read Full Review
    3/6/2025 12:00:00 AM | Google
  • ★★★★★ Angie Gray
    Colby was awesome. Colby went over and beyond to helping us make the deal with purchasing our Jeep. Great customer service!! | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Jon Byrd
    This is the location to go to. Randy was professional and the options they have are great. | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Donnie Sullivan
    Jesse was the best and very easy to work with | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Brent Lane
    Never again! The dealership is beautiful and brand new...and apparently they're trying to pay for the new facility in each service! I've never paid almost $250 for an oil change and tire rotation on my diesel truck! Best part is, they now keep sending me coupons for an oil change special that very clearly state: Eligible VIN and has | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★ Cahlista Wilson
    Put my jeep in to get fixed. They half passed fixed it. 2 weeks later same problem again. Now they claim it's a different issue even though it's throwing the same code as before and doing the same thing as before. I have called and messaged all day. No answer. I am about to just go get my jeep and go somewhere else. This place is a j | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Hermilo Jasso
    Excellent fast service and customer care. The salesman Randy Ringler was incredibly helpful and guiding me to make the right purchase for my girl. I will recommend to ask for him if you are planning to purchase a Jeep. | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Cody Luchner
    Josh Blackburn is one of the most honest and trustworthy sales man I have had the pleasure of working with. If you head to this dealership ask for this guy. I just moved here in June of last year, I am retired military and disabled. This guy seriously did his job and he is the only reason I bought a truck here today. I must say every | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★ Joel Brandwein
    Called to purchase new Jeep Rubicon X, terrible customer service. They spend a lot of money for TV adds, stating how great they are, NOT! | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Reggie “lovin simple life” F
    We have now purchased 3 vehicles from Crown Chrysler in Cleveland, and would definitely recommend others to as well. Daniel Kerr & Colby Evans are very easy to work with. They go above and beyond to make sure that you are satisfied with the vehicle and the process. Also, I would like to say that the management is very friendly and | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★★ Stacey Gray
    | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Angie Gray
    | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Kassie Cudd
    Thank you Josh and Randy for the excellent customer service today helping my husband find his new truck! | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Chris Veney
    If yall are needing a vehicle go see Josh Blackburn. He will do everything in his power to help you, great guy and you won’t be disappointed. | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Karen Morgan
    Daniel at crown was my salesman, he was knowledgeable and helpful. I will certainly buy my next jeep from Daniel. | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Dee Jenkins
    Colby and Daniel were amazing today in helping my father in law get the truck of his dreams, and even more than what he asked for! Would recommend this place and these guys to anyone. | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Travis Dandridge
    Simple and easy! Very helpful and friendly! | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Grzybowski
    Daniel was a very easy and honest salesman to work with. I recommend anyone looking for a car to go to crown Chrysler and ask for Daniel. Outstanding guy to deal with!! | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Sandy McDonald
    Colby has made our car purchase a very pleasant experience. He showed kindness, patience and understanding with every communication we had. I would definitely recommend Colby for honest, prompt and professional service. | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Mark Yeargan
    The service there is always great and they work hard and fast to get you out of there as soon as possible. The service managers are quick to keep you informed and go the extra mile to help you out whenever they can. I didn’t realize that I was missing a lug nut key to have my tires rotated. The service manager searched high and low u | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ colby jones
    Very easy experience. | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★ Jay Satcher
    When you buy a new ram truck and the transmission leaks and the headlights leak, after 3 weeks and 700 miles on the truck. Do not expect them to be very helpful. I scheduled a service for 8 AM I drop the truck off. I tell them I have no transportation other than the truck I just bought that is leaking. That I paid a decent amount of | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Angela Coates
    Colby Evans and everyone we came in contact with at Crown was kind, helpful and honest and did their best to provide great service in the recent purchase of our Jeep. Thank you! | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ Paul Newby
    Very enjoyable service. Knowledgeable,friendly and helpful. Recommend going here first | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Graniero
    The service department struggles to communicate appropriately and has left me in a bind two weeks in a row. The first time I dropped it off on Friday for a Saturday appointment. Saturday came and went with no call from the department to tell me anything. I had to wait until Monday to get any communication from them. Finally Tuesday, | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Graniero
    The service department struggles to communicate appropriately and has left me in a bind two weeks in a row. The first time I dropped it off on Friday for a Saturday appointment. Saturday came and went with no call from the department to tell me anything. I had to wait until Monday to get any communication from them. Finally Tuesday, | Read Full Review
    2/22/2025 12:00:00 AM | Google
  • ★★★★★ Ray Stephens
    Hannah in the service department was amazing! She had great customer service, communication and knowledge all throughout my service experience which lasted several days! Keep up the good work Hannah! Your dealership should do well with you in such an important position! Ray | Read Full Review
    2/20/2025 12:00:00 AM | Google
  • ★★★★★ Lynne Kennedy
    Went in for fob battery replacement. Thank you! | Read Full Review
    2/20/2025 12:00:00 AM | Google
  • ★★★★★ Pedro Roman
    I recently had the pleasure of working with Josh and Jacob at Crown Chrysler Dodge Keep Ram Cleveland when purchasing my new 2022 Jeep Grand Cherokee, and I couldn’t be more impressed with the experience! From the moment I walked in, they made the entire process smooth, stress-free, and enjoyable. Josh was incredibly knowledgeable a | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ Aaron Mitchell
    Randy and Jacob were outstanding. | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★ Richard Bishop
    We took my sons Dodge Durango RT to be repaired and 3500 dollars later and almost 2 months it's still showing the exact same code. The advisor was hard to reach all the time. I am very disappointed. You would think taking a Dodge to a Dodge mechanic they would know what they are doing however this Cleveland Tn location doesn't. Caleb | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ jo reynolds
    Colby Evans was very approachable and friendly. He was not in any way pushy. He was personable and appeared honest. I would trust him again and send someone to him. | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Bryan Davenport
    Hannah Wilson was amazing as a Service Advisor. 5 Star Service all the way around. Thanks Hannah! | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★ Dustin of Arc
    This place is an absolute dumpster fire... I hadn't planned on having them work on the Jeep I bought due to their reputation... however a recall was issued on my Renegade so they did that today. I was told it would take an hour or so... dropped it off at 8am picked it up at 5pm... we had a lovely fire drill when I was waiting for my | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★ Ryan Seavey
    Probably the worst service department in the Cleveland area. I’ve called several times left messages just to get a crank case filer replaced and a price. I’ve been called back once to ask what the problem was then told they’d call back with a price and never heard back called today tried to explain and the lady kept cutting me off. H | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ TRAVIS ERVIN
    | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Christy M Watson
    | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ Mark Jarvis
    Took my Jeep in with a check engine light on they called me immediately to let me know the issue and I got my car back the following day great job fast | Read Full Review
    2/7/2025 12:00:00 AM | Google
  • ★★★★★ Tim Stevens
    We have bought 2 vehicles here in the past 3 months one used and one new. Our salesman was Jacob Buckner. He was amazing. He was very personable, knowledgeable of the vehicle he was selling and wasn’t pushy at all. If you’re looking to buy a new or used vehicle go see Jacob Buckner at Crown of Cleveland. | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★★ ED WINDER
    What a refreshing experience! We picked up our new Wagoneer from this dealer after driving from our home just south of Charlotte, NC (5.5 hour drive) because of the experience we have had with them over the phone (it also helped that they happened to have the Wagooner we wanted!). Jacob Buckner, our sales rep, was GREAT and extremely | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★ Luke Reno
    Update on my previous review. The truck I purchased breaks down every week and then spends three in the shop. Out of owning the truck nearly 3 months I have only had it in my possession maybe 20 days. I switched from a Ford and thought I was getting a more reliable vehicle. And when stranded on the highway they left me high and dry w | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Britt Willis
    Go see Colby at Crown! He is friendly, efficient, and made the process super simple! | Read Full Review
    1/25/2025 12:00:00 AM | Google
  • ★★★★★ Faralynn Willis
    Colby was the best! If you are in need of a car definitely speak to him! | Read Full Review
    1/25/2025 12:00:00 AM | Google
  • ★★★★ Dinah Rodgers
    I spoke to 3 different people about a vehicle purchase! Got approved for said vehicle and after all the phones back a forth, I was on my way to test and purchase the vehicle and I got a call saying “oh it’s gone an we have a different (higher priced) vehicle for you! Scam! Shady and poor customer service! Would not recommend at all! | Read Full Review
    1/22/2025 12:00:00 AM | Google
  • ★★★★★ Brittanie Webb
    One of the smoothest car buying experiences I have ever had! Super thankful for all of Colby's help with getting me in the car I wanted. If you are considering purchasing a vehicle here I would 100% recommend asking for him! | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Landreth
    Hannah has handled numerous service requests for us during our relationship with Crown. She has ALWAYS gone way above and beyond in her efforts to provide top-tier service. I would HIGHLY recommend her and the service dept at Crown of Cleveland. One happy Customer!! | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ Reggie “lovin simple life” F
    This is the 2nd vehicle we have purchased as Crown Chrysler. Colby Evans was our salesperson this time, and he did an excellent job. He was very easy to work with and very positive and energetic. Colby was very helpful and attentive from the first phone call all the way to any questions after we drove the car home. Thank you Colb | Read Full Review
    1/6/2025 12:00:00 AM | Google
  • ★★★★★ Dakota Maxwell
    Daniel is a very respectable And polite he Helped me out when no other dealership would he went more than above and beyond to make sure I was a satisfied customer with my purchase I would recommend anybody who wants to be satisfied with their purchase to go see Mr. Daniel | Read Full Review
    1/2/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Headrick
    Daniel was extremely professional and helpful through our car buying experience. A++ Thank you! | Read Full Review
    1/2/2025 12:00:00 AM | Google
  • ★★★★★ Nancy Contreras
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    12/31/2024 12:00:00 AM | Google
  • ★★★★★ Kellie Edwards
    We had a great experience buying our 2020 GMC from Crown Chrysler in Cleveland. The whole staff that we dealt with was top notch. We are really impressed with our salesman, Daniel Kerr. He was very knowledgeable and so helpful. Thank you for taking such good care of us! We would recommend this salesman and this dealership anytime! | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ Grace Bennett
    Tyler was super helpful and had me in and out (in my new car) so quick !! Highly recommend this dealership !! | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ Shea Parmenter
    Great folks to buy from. Come see Colby! | Read Full Review
    12/26/2024 12:00:00 AM | Google
  • ★★★★★ Richard Minor
    Excellent experience buying a vehicle from Colby Evans and Pat also at Crown. This is our third vehicle bought here and they are very fair and professional. | Read Full Review
    12/22/2024 12:00:00 AM | Google
  • ★★★★★ Donny Harwood
    Josh was simply the best! He was very personable and even followed me to my rental car place to assist with my change over from rental to my Jeep! If you wanna a super nice vehicle this man has all the answers! Let him also send you home with the car of your dreams! | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Spataro
    Great experience and friendly staff. I will continue to take my Ram here for all scheduled maintenance. | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ FlynnZero
    Second vehicle I bought from Jacob Buckner. He knows I am a no nonsense customer. Getting straight to the point, not wasting time, and close the deal. Crown Cleveland has done right by me IMO. | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer “Renee” Potter
    I visited the dealership twice and communicated via email over several days. Jacob Buckner was awesome to work with! He’s respectable, knowledgeable, and fair. During one visit, Jacob was with another customer and someone else jumped right in to help me so I wasn’t left waiting. Completing the necessary paperwork was quick and effici | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★ Randy Holzer
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    12/19/2024 12:00:00 AM | Google
  • ★★★★★ Carol Sterling
    Josh Blackburn was a pleasure to deal with. He sent me information about the car and even a video walk-thu. Put my husband and I at ease immediately and was very open to questions. Thank you! I love my little Renegade! | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ Abby Roach
    I love my new Volvo!! Thanks to Colby Evans it was a fast and easy process! Will definitely buy from him again. | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★ Donny
    Absolutely ridiculous to take approximately 2hrs for an oil change. Especially when you have an appointment. | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Christy M Watson
    Absolutely a poor experience! I called an scheduled a service appointment for my Jeep that has 14,000 miles due to a battery/limp mode issue. I was also aware of two recalls for the Jeep which one they don't have a solution for as of yet. I had my Jeep towed in an it arrived before the scheduled appt time an they kept it for 6 days d | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★ Patti Bean
    Had an oil change, a few weeks later have an oil leak due to a cracked oil housing. There are two causes for cracked oil housing, one is wear and tear or being torqued too tight this is a 4-year-old vehicle and no crack was noted during the oil change. I believe wholeheartedly that the dealership service people did this but they are | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Roger Evans
    Had a great experience buying my Jeep Gladiator. Colby Evans made this a stress free car buying experience. Would definitely buy from again. | Read Full Review
    12/8/2024 12:00:00 AM | Google
  • ★★★★★ William Mcbride
    Chase Perry is outstanding to work with. Very knowledgeable and friendly. 100% would recommend working with Chase. | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Christy M Watson
    Absolutely a poor experience! I called and scheduled a service appointment for my Jeep that has 14,000 miles due to a battery/limp mode issue. I was also aware of two recalls for the Jeep which one they don't have a solution for as of yet ?? Anyhow, I had my Jeep towed in and it arrived before the scheduled appointment time and they k | Read Full Review
    11/25/2024 12:00:00 AM | Google
  • ★★★★★ Wayne Carpenter
    Great experience | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ James Davis
    Daniel Kerr was great and made us feel comfortable with everything. Very happy we had the pleasure of doing business with him | Read Full Review
    11/20/2024 12:00:00 AM | Google
  • ★★★★★ Laura Beasley
    I had a great experience when getting my first service for my 2024 Jeep wrangler. They were very efficient and friendly. Also a beautiful waiting area where I could work, comfortable seating and great coffee too. I will return! | Read Full Review
    11/20/2024 12:00:00 AM | Google
  • ★★★★ eric burton
    | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Tom Irwin
    Jacob and Colby did a great job helping us with our purchase of the used Jeep Gladiator. They answered all our questions and were very patient and helpful. And the car looks great! Thanks so much for everything! | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Ben Copple (Home)
    I really appreciated the responsiveness of the sales team and how easy the process of purchasing a vehicle from Crown was. | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Alexis Jordan
    Mr. Colby Evans was a great help in finding our family a bigger car that fit all the qualities that we wanted. Thank you so much we appreciate you. | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Foolish
    Go to Colby, he will help you do anything. | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ JandA Properties LLC
    Josh has helped me with the purchase of my Ram! I will come back to him in a few years for my next one. | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Tom Major
    I want to give kudos to the young professionals at Crown Jeep Cleveland for their outstanding work. I'm late 50s and with my family I had my fair share of car buying experience, probably over 40, all over the world, currently owning four. The sales experience at Crown Jeep Cleveland with Colby was an absolute breeze, super helpful, v | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Emily Potter
    Colby was great!! He was very kind and knowledgeable throughout the whole process! Would recommend! | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★ Vernon Searcy
    My entire experience was completely terrible. My service advisor's name was Jesse. I was told when I first called that the part I needed was ordered, so I called the next day to check on it, and the parts manager informed me that the part was never ordered. I ordered it then, and had to pay for next day air. My truck came into the | Read Full Review
    10/23/2024 12:00:00 AM | Google
  • ★★★★★ Donna Ellis
    Had a Wonderful salesman that helped us Colby Evans Would definitely recommend him and all the people at Crown Cleveland | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Charles Hillis
    Daniel Kerr is an excellent salesman. He exceeded all of my expectations. He is what all salesmen should strive to be. | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★ s h
    Crown Chrysler Dodge Service Department is committing fraud. I have a 2023 Ram 3500 that is less than a year old. I took it into the shop when it had approximately 16k miles on it because the passenger side tire was severely worn on the outside which was indicative of an alignment issue. The dealer told me that it would need an ali | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Timothy Thompson
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    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Bryan Keeton
    One year after a major motorcycle wreck I received a settlement and today I was able to walk in and Josh has sent me out on the road with an amazing deal on a 2024 Jeep Gladiator Mojave! Thank you to Crown of Cleveland for walking me through this experience! | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Francisco Castillo
    Jacob Buckner was our sales person and was nothing but great. Communication was great. I highly recommend to get a vehicle from him. | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★ Wade Cash
    This experience was shockingly terrible. The service manager tried to keep the money that I had already paid for future service that was not rendered. Would not recommend buying any vehicle there because of the service department. | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★ Thomas Dunn
    Would not recommend buying from this dealership! My brother bought a used truck from them with a 100k mile warranty. The truck made it to 95k miles when the transmission started having issues. The truck has already been diagnosed with a bad transmission from another shop as well and they still won't honor it. | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★ Dj Hicks
    Do not buy from this place they sold me a used truck gave me a warranty and will not honor the warranty. They will not fix my truck instead they told me that the truck needed a tune up. They then said that it was fixed and when I picked it up the truck was worse than when I dropped it off. They told me that nothing was wrong with the | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Mike Miller
    Daniel Kerr did an awesome job | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Linda Blevins
    My logo on my car fell off after going through a car wash and I took my car to Jesse Coltrane and he fixed it for me. He did a great job. | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Don Yoder
    Terry Kopp was very helpful in finding a perfect car to fit our needs. | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Sheila G
    Hannah, in the service department, was awesome. The recall on my Ram 3500 was processed quickly and taken care of while I waited. | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Alison Waters
    Highly recommend Daniel Kerr, he was the best salesman we’ve ran into in weeks and he helped us with a great deal on our gladiator! If you’re looking for an honest and helpful salesman, ask for Daniel! | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Onietha Crawford
    To paint the picture, I drive a 2023 Jeep Wrangler Sport 4xe Hybrid. I took my car in initially for a recall of the defrost system and it was taken care of and went well. However I also had an engine light that was on at the same time of my recall service after I experienced a really bad storm in TN back in may 2024 that knocked my p | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Donna
    Nicholas Chase ? Great personality, helpful. | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Kierstyn Wolfe
    Hannah Wilson goes out of her way to try to make my service experience as painless as possible. I have a Jeep that is constantly in the shop and Hannah has always done her best to get it fixed as quickly as possible and does her best to get me a loaner car while mine is broke. Definitely would recommend her to anyone who uses Jeep of | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ g l
    | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Ashlynn Redden
    Very nice and helpful. | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Tosha Smith
    I bought a car through Colby! He was a great help, fast and very friendly! I recommend going by to see him if you are car shopping! | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Chris Smith
    Fastest car buying experience I've ever had. Colby was awesome. We were there maybe 1 and a half hours and they detailed our new car and filled it up. Awesome place to get a great deal ?? | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Derrick Harris
    Colby Evans was outstanding. He made sure the vehicle was up to standard before we took possession. He called and kept us up to date on the progress of the vehicle. The entire staff was great. Come get your next vehicle from Colby! | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Charli Mcneal
    Absolutely great experience! We called prior to coming in and Chase answered and had pretty much everything ready by the time we got here. We will definitely be referring our family and business partners to Chase & Crown dealership. Thank you very much for the great & timely deal we got as well! We'll be back for sure... | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Steve Rose
    Best salesman ever I've bought 3 trucks from jacob and he always takes the best care of me.thanks jacob. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Sara C
    Thank you for all your help, Cindy McMichen very professional and was able to answer any questions I had. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Donna Roberts
    I’ve purchased many vehicles and this was the best experience I’ve ever had at a dealership. Cindy McMichen was my salesperson. She is very knowledgeable, nice and accommodating. If you’re looking for a good experience buying a vehicle I recommend her highly. Also Dan Good is a stand up general manager. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ lee graham
    Josh did an awesome job helping get the car I wanted. He called to let me know they had the car and wanted to make sure I had first go at it. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Amandama M.
    Working with Colby was by far the best experience I've ever had with purchasing a new car. He worked so hard to stay within my budget. I don't even have the best of credit, and that had me worried, but I drove out with the car I loved and the payment I could afford. He definitely took his time and didn't push me to hurry up and buy u | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Brewer
    I've bought several vehicles here always a pleasure to deal with great bunch of people that works there | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Keith Rutledge
    Hannah and Jesse are awesome in service! | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Sara
    Took the stress completely out of buying a car! Chase is absolutely incredible and will help you find exactly what you’re looking for. The entire start to finish process was made so simple! | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Derrick Harris
    Kolby was outstanding. He made sure the vehicle was up to standard before we took possession. He called and kept us up to date on the progress of the vehicle. The entire staff was great. Come get your next vehicle from Kolby! | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Dawn Harris
    Colby was wonderful with assisting with the purchase of our new vehicle. He made sure that everything was the way we wanted it before taking the vehicle. His service and caring attitude about customer satisfaction versus just selling a vehicle, definitely will have me keeping him in mind should I need any other vehicles in the future | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★ Kipp Bottorff
    Update: 23Aug2024: I suppose it is time I provided an update: The problem is solved! But sadly, not due to contributions from Crown Chrysler Dodge Jeep Ram Cleveland. After my initial review, I was contacted by the locations GM. I demonstrated the noise in a ride along with him. I dropped off the Jeep (for the 4th or 5th time), f | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Matt Fugate
    Jacob Buckner is absolutely outstanding!! He answered all of our questions and was prompt, thorough, and professional! He exceeded our expectations and was a joy to work with!! Jacob is the best in the business! | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★ Jennifer Hawkins
    Horrible experience. You can never get in touch with the service advisors. The Manager over the advisor never returned phone calls. Such a horrible experience. Nothing but lies. Thanks for leaving my vehicle on empty while I had the rental vehicle filled up full. Had the vehicle there for a month and never got fixed! | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Mike Burchfield
    I bought a car from Dakota and Josh. This was very good experience. They were great to work with and very helpful. I will definitely be back in the future. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★ Rebecca Baggett
    Worst service I've ever received from a dealership. Had a recall service, a few days later my dashboard lit up like a Christmas tree with all codes popping off and on. Transmission, airbag, brakes, my speedometer even stopped. I went back to them twice to let them know what was happening they won't even look at it unless I pay for i | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Miles McGlamery
    Drove 2 hours to look at a used Jeep Gladiator. Jacob at Crown CDJR was super friendly and helpful in the process of showing us the car. We ended up purchasing it and the process couldn’t have been simpler. Highly recommend seeing Jacob at Crown! | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Kayser Soze
    Daniel Kerr was great no pressure no hassle great guy recommend anyone give him a call if you’re looking for a Vehicle. Big assist from Brandon Morgan great guys. | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Jana Cox
    | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ MR CLEAN
    Daniel helped me with the purchase of my first Jeep this week. Got me exactly what I was looking for and entire process was smooth. Even got what I thought was a fair trade in. Thanks Daniel and the rest of the staff for making my first experience in a Jeep a great one! | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ John Fischer
    We have been customers of Crown Chrysler Dodge Jeep Ram for over 10 Years, before they built and moved to the state of the art building at I-75 and exit 20 in Cleveland, TN. They have been the only ones to ever service our vehicle. When we needed tires I was planning to go to a tire store, but the service advisor shared their price | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Jema Day
    Joshua was very knowledgeable and professional. He was very pleasant and easy going. We did not purchase a vehicle on our visit and felt no pressure to do so. We will be back and look forward to working with Joshua again. | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ JEFFREY BLACKBURN
    My wife and I are planning on a future jeep purchase. We went to Cleveland Crown Dodge, and our nephew Joshua Blackburn. Joshua, has the knowledge of the jeeps we are interested in. The no pressure attitude could be felt throughout the dealership. Including when we met with Brandon, the sales manager. We did not purchase a Jeep the | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Jackie Mcdonald
    Colby was amazing! I went in explaining what I wanted as far as in a vehicle. He was so patient and attentive to my needs. He pulled around 2 vehicles and the first one that he had pulled up was perfect for us! He kept within my budget and the vehicle he helped us with had every single thing I wanted. I'm beyond pleased with my exper | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ alison rodriguez
    Colby Evans went above and beyond in helping us find the perfect car for us!! We love our Mitsubishi Eclipse!!! We will definitely be coming back to Crown of Cleveland!!! Thank you Colby for making it such a smooth process! | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★ Allen Bryant
    Dropped my charger off (under warranty) to have a radiator installed and I couldn’t pick it up until after closing so they left it outside for me, when I got there I raised the hood to check everything and they didn’t even fill the reservoir up it was empty. I had to put a gallon of water in it just so I could leave. I own three dodg | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Erica El Gafy
    Everyone here was so nice and welcoming! A HUGE shout out to Colby! He went above and beyond in helping me with my purchase! Great job Colby!!!! | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Jordan Craig
    I had a great experience working with Josh Blackburn last week. He came in on his off day and helped get me a good deal on my trade in! The staff were fast and efficient on getting me in and out the door! I would recommend them 10/10 if I could. Be sure to ask for Josh when you come by, he's the handsome one sitting right in front as | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Charles Hillis
    Daniel Kerr is an excellent salesman. He exceeded all of my expectations. | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Moses
    Colby was excellent! He made the process quick and painless. Thanks, Colby, for your help. | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ dustin bradford
    Jacob at Crown Dodge in Cleveland was great and efficient with getting us approved and out with a new Durango. He made this is easiest process by helping us get approved before we even came so that we had no worries while there. This was a smooth transition and we are happy with the customer service provided. | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Tara Pfeiffer
    Josh and Brandon were fantastic and got us a great deal!! | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Michael Bolt
    Excellent experience. Jacob Buckner is THE salesman to get. Ask for him! He will help you any way he can. He has assisted me in my last two purchases from Crown. Great place, 100% | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Tabitha Armour
    Josh and Brandon are incredible!!!!! | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ rollie4335
    I recently had a couple of issues with my 2013 Wrangler. Thankfully , we had Maxcare extended warranty. Call Jesse, scheduled service dropped Jeep off before heading out of town. Jesse was very professional, kept us informed daily. He called and informed us that repairs had been completed...much quicker than I expected. I asked him t | Read Full Review
    7/7/2024 12:00:00 AM | Google
  • ★★★★★ Stephen Wilson
    Jacob was incredibly helpful throughout the process of selecting my Jeep Renegade, even to the point of texting me on his personal phone multiple time. He was both knowledgeable and friendly. | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Brent Winters
    Nicholas and Sam did a great job helping us find a vehicle, even bringing up an option at their other location. There was no pressure as we kept looking at all our options. | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Jack Martindale
    I visited this dealership simply to check out a few vehicles, but I was very impressed with the service I received from Daniel Kerr. He was very patient and polite and answered every question I had! | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ L.A. MASSENGILL
    Not only is Colby Evans my son, but he is a great salesmen. He is very knowledgeable and takes pride in his job and his customer service. I have already gave out many of His cards. Not only am i His dad, but also a customer. He got me a great deal and i bought this 2023 Dodge Challenger. I am proud to be apart of the Crown family. | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Lacey Goins
    Josh and Nick were absolutely amazing!! They were so helpful and kind! 1000/10 would recommend them | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Mark
    Stopped in and worked with Jacob. Always a wealth of knowledge as I have worked with him multiple times in the past. He’s the best! | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★ Chris Brooks
    UPDATE: The below interaction did not age well. For many reasons that I will break down. The truck had to be serviced at the 35 day of ownership mark and has spent now a total of 5 weeks going on 6 weeks at the time of this update (6/27/2024). When I purchased the truck I was told I could buy with confidence due to the fact they h | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ travis nicholas
    Our salesman, Josh Blackburn, worked very hard to find my wife the Bikini Pearl colored wrangler she wanted. We didn't realize that it was a limited edition color, and the factory had already produced all they were going to. He found one in SC with all the features that we were looking for, and drove up there himself to get it and | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ Sofonias Perez
    Josh Blackburn was the absolute best care salesman we’ve ever dealt with. The process easy and quick. And he gave us an amazing deal. A wonderful demeanor and professionalism. We will definitely be back to him for our next purchase! | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Jenn Weiden-Ramassini
    An outrageously bad travel day turned into a series of fortunate events on our roadtrip from Mississippi to Asheville, NC. We had an overheating issue while towing a 5th wheel RV and as luck would have it, a google search indicated we were four miles from Crown Chrysler Dodge Jeep Ram on I-75. Caleb, Matt, and Emory were the saviors | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★ Mayra Perez
    I purchased a Jeep in GA and much rather drive there for my oil changes when this one is only 10 min away. The customer service is horrible and not at all helpful. The lady that answered the phone acted like I was asking a favor instead of being a customer to schedule the appointment. They also don't allow you to do it online so you | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Stewart Stanley
    Nicholas was great. Honest and helpful. Good, genuine, caring customer service. | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Jackie Lewis
    If you ever go here to buy a vehicle. Ask for Colby Evans. He was awesome today. He helped us out so much. He is a very nice and very professional. He made the whole process go smoothly and we couldn't be more happy with our experience there and our new car. | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Derek Shumway
    | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Gabe Shell
    josh very helpful and made the process as simple and easy | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Mark Harwood
    Everything went smoothly and easily. No pressure in any way. Our sales person, Jacob Buckner, did a great job making sure everything was taken care of. Got a great deal on a Charger. Even after the sale, Jacob and everyone at the dealership has been great to work with. | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Shane Shell
    Walked in today at Crown Cleveland to just look at a Charger. Walked out with a great deal from Josh Blackburn. Highly recommend Josh. He was extremely nice and very knowledgeable about the car and it’s features. | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Tabitha Taylor
    I am writing my review strictly based off Chancy Deakins, the Finance Manager at Crown. I found him to be quite unprofessional in his interactions with me. He was rude and dismissive when I asked him questions about the financial process, and he seemed to be more interested in complaining about his job than in helping me. His office | Read Full Review
    6/1/2024 12:00:00 AM | Google
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